Customer Service - Mandarin & English

United Decorators is a small business in Brooklyn, NY. We are professional, agile and customer-centric. Our work environment includes: Modern office setting On-the-job training Casual work attire We are looking for a positive, upbeat Administrative Assistant to join our team. The successful candidate will have prior administrative assistant experience and should be organized and have strong communication skills. The Administrative Assistant works closely with the various staff members and assists with preparation of off-site meetings. This role will involve handling a wide variety of administrative tasks in a fast paced environment and working directly with all members of our team. Responsibilities: Professional phone etiquette and ability to field and answer questions Ability to follow directions and take initiative when given a project Ability to function as an effective team player, interacting with all parts of the organization, and external vendors Professional communication skills both written and verbal Proficient with various Social Media Platforms (Instagram, Facebook, etc.) Schedule meetings. File documents. Make travel arrangements. Manage the CEO's calendar and schedule appointments for other members of the Sale Force Personable and focused interaction with customers. Order/data entry with high level of detail and accuracy Follow up with Reps on various clients Maintain and distribute marketing materials and organize products on display Assist with deliveries and inventory scheduling for installations MUST BE ON TIME

Kingbridge Cleaners & Tailors provides the finest garment care and expert alteration services in the world. Processed and cared for without compromise for the most discerning customer, Kingbridge blends modern technology with old-world techniques to deliver flawless customer service. The Kingbridge work-family is always striving for innovative ways to provide a convenient and world-class experience to every customer. Our inviting stores are specifically designed to develop meaningful relationships and express our difference with other cleaners, to our customers. The Customer Service Representative is the face of our business and provides each customer with a professional and warm experience from the moment they’ve entered our business to long-after they have left. They are responsible for building relationships and loyalty to our brand by ensuring operational excellence. Passion for the brand, doing the right thing, and supporting your team are vital. The Role: Service & Philosophical ○ Build and manage relationships with our customers, ensuring their experience is in line with Kingbridge’s expectations and core values. ○ Responsive to the expressed and unexpressed wishes and needs of our customers. ○ Create unique, memorable and personal experiences for our customers. ○ Own and immediately resolve customers' problems. ○ Create a working environment of teamwork and lateral service so the needs of customers are met. ○ Provide high value feedback to supervisors and management on new opportunities for growth. ○ Liaison the relationship between customers and tailors through warm transfers, support, and assistance. ○ Engage with customers and team members professionally in person, over the phone and through our software. Technical ○ Verification and update of customers account information and preferences. ○ Detailed inspection, flagging, and pre-care of customers garments. ○ Accurately describe garments, condition, and special preferences within our software ○ Creating and tracking new orders in our software. ○ Assist customers with picking up their garments in-store and scheduling delivery of their orders. ○ Manage exceptions through key performance indicators. ○ Responsible for uncompromising levels of cleanliness and creating a safe and accident-free environment. The Candidate: Required Qualities and Skills ○ A passion for delivering a world-class customer experience. ○ A proven track record of delivering results and the drive to exceed expectations. ○ Strong adherence to process and organisational skills prioritizing attention to detail. ○ High attention to detail when completing tasks. ○ Strong verbal and written communication skills. ○ Punctual and reliable Ideal Qualities and Skills ○ 2+ years of luxury retail experience. ○ An understanding of textiles and garment construction. ○ Ability to be flexible and agile to meet business needs. ○ Computer proficiency with Apple Mac & Google G-Suite. Job Type: Full-time Pay: $16.00 - $22.00 per hour Benefits: Flexible schedule Paid time off Shift: 8 hour shift Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Required) Work Location: In person

We’re hiring a front desk receptionist FULL TIME POSITION. Our offices are located in downtown Manhattan. You must be available to work Monday-Friday possible start time 9/9:30am-7:30pm (possible finish time). These times will fluctuate meaning you might need to come in/leave earlier/later, to accommodate patient scheduling needs. The position will require you completing work for the front office and assisting some medical doctors throughout the month. We are looking for a dependable, punctual, organized, friendly, focused attention to detail, health conscious person who learns quickly, is capable of multi-tasking and maintains a professional appearance at all times. The ideal candidate should be computer savvy, be able to type and proficient in all Microsoft applications. Training will be available in all aspects of billing and electronic medical records. Duties may include, but are not limited to answering phones, coordinating doctors calendars, filing, organizing paperwork and office materials, cleaning throughout the office, ensuring that the office has adequate supplies, running office/personal errands, coordinating events, minor marketing tasks, and anything to ensure that the office runs efficiently. Communication and people skills are a must. You should really enjoy interacting and talking with people, remember you are the first person our patients see when coming into the office. You should speak proper/clear English, you must be legal to work in the United States. Previous medical office experience is required. Compensation is based on experience and will increase based on performance. Job Type: Full-time Pay: $18.00 - $20.00 per hour Benefits: Employee discount Paid training Schedule: Monday to Friday No weekends Experience: Customer service: 3 years (Preferred) Medical terminology: 3 years (Preferred) Computer skills: 3 years (Preferred) Work Location: In person

A Customer Service Representative at Rush Homes oversees day-to-day operations of residential properties ensuring high tenant satisfaction by managing leasing activities property maintenance and repairs rent collection and financial reporting they work closely with vendors and service providers to maintain property standards handle tenant inquiries and complaints while ensuring compliance with local regulations and company policies additionally they are responsible for budgeting vacancy management and maintaining a positive community environment for tenants while meeting the company's financial goals and occupancy targets