Administrator in training jobs in Hialeah, Florida - Page 2Create job alerts

Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Required to have worked in an MSP environment in the past to be considered., • Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Miami, FL

Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Required to have worked in an MSP environment in the past to be considered., • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plusIdeal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description SERVICE DESK TECHNICIAN iC5i is seeking an experienced, self-directed, Service Desk Technician. This position is in support of a Department of Defense (DoD) organization, US EUCOM located OCONUS in Stuttgart, Germany. This position is required to travel OCONUS. Responsibilities: · The Service Desk Technician is responsible for maintaining, analyzing, troubleshooting and repairing personal computer systems, hardware, software, computer peripherals, and end user devices. Assist users via remote access and phone. · Provide Tier 1/2 level support to users in resolving problems using service desk center tools. Support in the areas of electronic mail, account creation and maintenance, standard desktop applications, and above baseline COTS and GOTS applications. · Triage and troubleshoot incoming issues and work with other teams as needed to identify root cause and resolution. Ensure tickets are addressed within identified Critical Success Factors (CSF) and in alignment with ITIL best practices. · Ensure all actions are professionally and thoroughly documented within the ticketing system. Multiple device configuration including end user device support may be required. Assist in the creation and maintenance of documentation and SOPs. · Candidates need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing eAicient use of computing resources. Other duties as assigned. · The successful candidate must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of eAorts. The candidate must be experienced in interfacing with both client managers and system users. · Specifically the Service Desk Technician will be responsible for supporting systems, users and applications on a geographically dispersed Windows 10 Enterprise network. Provide Event Management, Incident Management, Problem Management, Request Fulfillment, Change Management, and Change Evaluation support. Provide Enhanced Trusted Agent (ETA) Support Services and Multi-Factor Authentication support services. Provide 24x7x365 support. Qualifications What you will need: · maintain · US Citizen and currently hold an adjudicated Secret Clearance and be able to BA/BS + 3 years recent specialized or AA/AS + 7 years recent specialized or a major cert + 7 years recent specialized or 11 years of recent specialized experience · Service Desk Level Certifications: Modern Desktop Administrator Associated: MS 365; Administration Associates, MS 100 and MS 10 Microsoft Enterprise; Microsoft Azure, etc. Desired: Basic Server Knowledge Level Training (certificate required) CompTIA Security + (IAT Level II or greater) An active certification IAW DoD 8570.1 Technical Level II or greater Computing Environment (CE) certificate or training equivalent ITIL v3 – Foundation CompTIA A+/Network+ Automation using Microsoft PowerShell, VBScript, or batch files Experience with Citrix application and desktop virtualization Adaptable to changing circumstances and operational needs Understanding of Department of Defense Military standards Experience working with and supporting Cisco Routers and Switches Experience with DoD IT security requirements Experience with Virtual Desktop environments Possess good communication and customer support skills Shift work (Capable of working day/night shift and weekends) · Understanding of Department of Defense Military Standards

Job Description Position Title: Network Support and Security Technician Reports To: System Administrator, IT Director Classification: Non-Exempt WC Code: 8868 Position Type: Fifth Level Administrator Major Responsibilities: It is the responsibility of the Network Security Technician to safeguard our university’s Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking. Key Responsibilities: • Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally., • Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities., • University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies., • Special Projects: Execute special projects assigned by the President or supervisor., • Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations., • Assigned Duties: Undertake other assigned duties as required. Position Responsibilities: • Assist staff with basic training in computer software or network use, as directed., • Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed., • Support the IT department operations and routine maintenance., • Document and report security incidents; assist in assessing their impact under supervision., • Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators., • Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools., • Conduct periodic vulnerability scans and patches., • Follow instructions from IT system administrators regarding access privileges and security controls., • Stay informed about basic security trends and participate in required training., • Conduct periodic audits of managed systems and help review network security settings., • Help secure Azure resources (VMs, databases, storage) by following established procedures., • Support the use and monitoring of Azure Sentinel and other security tools as directed., • Work with the IT team on security projects and daily operations., • Apply operating system and software updates to staff workstations., • Monitor and investigate system backups failures., • Coordinate with vendors for equipment replacement or support., • Support workstation setup, software testing, and remote assistance., • Monitor and investigate network security systems and resolve issues., • Document incidents and resolutions for routine technical issues., • Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats., • Manage Azure Sentinel, our cloud-native SIEM solution., • Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts., • Provide user assistance with the proper and efficient use of their systems, • Keep staff workstations up to date with OS patches, drivers, and software updates, • Work with vendors on behalf of users and for replacement equipment, • Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments., • Provide technical support and training to staff on cybersecurity best practices. Requirements: • Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role, • Familiarity with Azure services (such as Azure AD, Azure Firewall), • Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems., • Understanding of VPNs, LAN/WAN networking, and basic patch management., • Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery)., • Familiarity with Windows and Mac operating systems; ability to provide desktop support., • Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments)., • Experience with setup and maintenance of network devices (switches, routers, firewalls)., • Ability to follow established procedures for asset management and patch management., • Understanding of Active Directory and security best practices., • Strong communication and teamwork skills; able to follow instructions and escalate issues as needed., • Commitment to maintaining confidentiality and privacy of information and records., • Willingness to work flexible hours, including occasional weekends or after-hours support., • Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required., • Experience working with Windows / Mac OSX desktop., • Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable, • Experience working with Asset/Image Management and patch management solution, • Microsoft Active Directory and Security best practices., • Must be a flexible and reliable team player, • Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records., • Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management, • Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made., • Must be able to work weekends and after hours whenever needed License/Certification: • Azure: Azure Security Engineer Associate, Azure Administrator (Preferred), • CompTIA Security+,, • LAN/Networking: 2 years (Required), • Active Directory: 2 years (Required), • CompTIA Network+ 3 years (Required) Job Type Full-time

Job DescriptionTMG Global: Our Story TMG Global is a trusted leader in technology integration and complex program management, delivering tailored IT solutions that help organizations scale, adapt, and thrive. Founded on a commitment to excellence, innovation, and integrity, TMG has grown from a regional provider into a globally recognized partner. With a flexible service model and a people-first approach, we support clients across industries with services ranging from enterprise IT program management to site migrations and technology rollouts. At TMG, we believe in building strong relationships, delivering measurable outcomes, and empowering our team to grow alongside our clients. What's your day like? To excel as a Contract Desktop Deployment Technician at TMG Global, candidates should possess a strong foundation in information technology and hands-on experience in end-user device deployment, desktop/laptop imaging, and technical troubleshooting. An associate or bachelor's degree in Information Technology, Computer Science, or a related field is preferred. A CompTIA A+ Certification (or equivalent) is strongly recommended. Additional certifications, such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation, are advantageous. Successful applicants will demonstrate experience with hardware troubleshooting, operating systems, network fundamentals, IDF/MDF patching, cable management, and technical documentation, enabling them to confidently deploy and maintain desktops, laptops, and related IT equipment. Strong problem-solving abilities, excellent communication, and a collaborative mindset are essential to thrive in this role. Candidates must be able to track assets accurately, manage punch lists, and provide Go-Live support, contributing to the success of deployment projects. Knowledge and skills required for the position are: * Associate or bachelor's degree in IT, Computer Science, or a related field (preferred) * CompTIA A+ Certification (or equivalent) strongly recommended * Minimum 3-5 years of hands-on experience in desktop/laptop support, end-user device deployment, and technical troubleshooting * Additional certifications such as CompTIA Network+, Microsoft Modern Desktop Administrator Associate, or ITIL Foundation are a plus * Hands-on training in hardware troubleshooting, operating systems, network fundamentals, and IDF/MDF patching * Experience with technical documentation(EXCEL), IT inventory management, and data port tracking * Ability to lift 50+ lbs and work safely in warehouse/IDF environments * Must have reliable transportation to travel to project sites in Miami, FL Start Date: Tentative January 5th End Date: First week of March (possibility of early completion) On-site attendance required; Contractors must utilize TMG Global's timekeeping system with a GEO-tagged clock-in/clock-out feature. This is a 1099 contractor role, responsible for their own taxes, insurance, and equipment. As part of our employment process, TMG Global conducts background checks on all final candidates. These checks are performed by TMG Global, a trusted third-party background screening provider. By applying for this position, you acknowledge and agree that, if selected as a final candidate, you will be required to undergo a background check. This may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws and regulations.

Job DescriptionSenior Director Of eDiscovery Employment Type: Full Time, Executive LevelDepartment: eDiscovery and Litigation Contact Government Services is seeking an experienced and motivated Senior Director of eDiscovery for one of our large government projects. This is an exciting opportunity to lead an electronic discovery team within the Government. This position is responsible for supporting the Government’s professionals in all aspects of litigation support and e-discovery processes, including providing project management, Electronically Stored Information (ESI) intake, data analysis, early case assessment, document production, and liaising with third-party vendors. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Performs administrative functions associated with the day-to-day use of litigation support software eDiscovery databases, including but not limited to: - database creation and maintenance; - importing images, data and transcripts; - searching and exporting data; - document scanning, OCR and coding; - and document productions- Processing and publishing of electronically stored information for cases.- Assists in the preparation of documents and exhibits for trial.- Receives and logs incoming media; maintains chain of custody and other tracking documentation for media and data, both received and produced.- Contributes to internal process development, preparing workflows and other documentation.- Ability to work overtime hours, including on nights and/or weekends, on a per-project/case basis.- Problem-solving skills.- Work directly with the General Counsel, Attorneys, Law Clerks, and Legal Assistants as part of the matter team.- Assist with troubleshooting of technical issues within the eDiscovery platform.- Maintain a working knowledge of the discovery industries' best practices and new regulations through training, certification completion and networking.- Meet with and build relationships with eDiscovery vendors and maintain relationships with current vendors.- Desire to be self-motivated and eager to shape the future of the department.- Ability to learn new eDiscovery review platforms quickly. Qualifications:- An understanding of the litigation lifecycle and electronic discovery/document review processes, procedures and practices is required.- 7+ years of experience in a litigation support, electronic discovery and/or technology support environment, preferably within the Government, but a law firm or top eDiscovery vendor is also acceptable.- Experience performing Administrator and Case Manager functions in Relativity.- Experience with providing end-user support on all Litigation Support applications, including but not limited to assisting with end-user training.- Experience with Relativity, Nuix, Concordance, IPRO and other applicable eDiscovery software platforms.- Must be a US Citizen.- Must be able to obtain a favorably adjudicated Public Trust Clearance. Ideally, you will also have:- The Relativity Certified Administrator Certification. Our commitmentContact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. 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