IT Operations Analyst
1 day ago
Saint Louis
Job DescriptionSalary: Build smarter systems. Empower better work. At KCI Construction, were not just building structureswere building futures. As a 100% employee-owned company with more than a century of experience, our people take pride in doing things the right waywith integrity, teamwork, and craftsmanship. Youll join a collaborative environment where your technical expertise keeps projects moving and your ideas make an impact. Here, youre not just supporting technologyyoure supporting the people who build communities. Why KCI Construction • Competitive pay and 100% employer paid benefits for you and any dependents., • Employee Stock Ownership Plan (ESOP)be part of a company you truly own., • Unlimited paid time off, holidays, and continuing education opportunities., • A people-first culture built on GRiT: Growth, Resilience, Integrity, and Teamwork. The Opportunity The IT Operations Analyst plays a vital role in keeping KCIs operations connected, efficient, and secure. Youll be the go-to resource for employees across offices and jobsiteshelping ensure everyone has the tools, access, and confidence to perform at their best. From setting up new users and field offices to managing devices, networks, and systems, this position offers variety, ownership, and the chance to make a visible difference every day. What Youll Do • Support Our People:Provide Tier 2 support to employee's company-wide, troubleshooting hardware, software, and network issues., • Enable New Talent: Set up accounts, devices, and application access for new hires; handle offboarding with care and accuracy., • Keep Systems Running Smoothly: Maintain servers, wired/wireless networks, storage systems, and audiovisual setups., • Manage Devices & Licenses: Track hardware lifecycles, monitor configurations, and ensure proper license management., • Empower Through Training: Lead brief, practical sessions to help users get the most out of technology tools., • Document & Improve: Maintain detailed records, update IT processes, and continuously enhance our internal knowledge base., • Support the Field: Coordinate technology for remote field offices and provide responsive, hands-on assistance. Who You Are • You have anAssociates degree in IT or equivalent experience., • You bring at least 5 years of hands-on IT support or helpdesk experience., • Youre skilled in Windows, Office 365, Active Directory, and basic networking., • Youre detail-oriented, organized, and thrive in a fast-paced environment., • You enjoy helping others and translating tech into plain language., • You have a customer-focused mindset and a passion for solving problems the right way., • Aligned with KCI's GRiT Values At KCI you're building your career, your future, and a legacy you can be proud of. Apply today! KCI is proud to be an Equal Opportunity and affirmative action employer regardless of race, color, gender, age, sexual orientation, gender identity, religious beliefs, material status, genetic information, national origin, disability or protection veteran status.