Analyst jobs in St Louis, Missouri - Page 3Create job alerts

Job DescriptionHelpdesk AnalystPosition: Direct HireLocation: Saint Louis, MO (downtown).Hours: M – F (8 to 5).Schedule: Flexible work schedules, currently working in a hybrid working environment.Salary: $50K - $60K (commensurate with experience).Status: Must be a US citizen.Benefits: They offer competitive benefits, including competitive salaries, medical, dental, vision, life and disability coverages, FSA, HSA, PTO, 401(k) plan, and paid parking or transportation allowance. They also offer some unique benefits including paid day off for birthdays, office casual dress code, tuition reimbursement and more.Must Have: Reside in Saint Louis, MO (local).Education: Associate degree in an IT related field or equivalent experience.Summary: Our client is looking for a Helpdesk Analyst with 1+ years of IT experience to join their Helpdesk Service Team. Job Description: • Provide Level 1 technical support., • Provide friendly, courteous, and quality systems support to all users., • Assist with advanced troubleshooting for special projects assigned by Helpdesk Supervisor., • Troubleshoot, analyze, resolve, track, escalate and accurately document various technical problems (i.e., software, hardware, phones, mobile devices, and client specific applications)., • Assist users with various firm application support systems; Microsoft products including Office 365, iManage, Aderant and Power PDF and others., • Assist with inventory control and tracking of IT assets throughout the firm., • Perform employee office moves relating to IT., • Image new computers and configure them for deployment to members., • Manage Audio/Visual setups including conference calls and WebEx/Teams/Zoom events., • Manage IT resources calendar for availability of A/V equipment and Mobile Hot Spots., • Participate in an on-call after hours schedule for emergency assistance when needed. Skills Needed:, • Strong customer service and communication skills., • Advanced knowledge in Microsoft Office 365 (i.e., Word, Excel, PowerPoint, Access)., • Knowledge of Android and iPhone device setup and troubleshooting., • Intermediate knowledge of Windows 10 and Operating Systems., • Knowledge of VPN and VMWare Horizon connectivity principles., • Working knowledge of Active Directory and user account changes., • Working Knowledge of Microsoft Teams including Teams voice and video conferencing., • Technical aptitude with strong PC literacy skills., • Strong problem-solving skills and decision-making ability., • Ability to learn and apply technical information in a fast-paced, demanding work environment., • Flexibility to accommodate helpdesk hours of operation, including participating in after-hour on-call schedule., • Strong enthusiasm and desire to learn., • Work well in a team environment., • At least one year’s experience in a Call Center/Helpdesk position., • Minimum of associate’s degree in computer technology or business-related degree or equivalent experience., • Preferred: A+ Certification., • Preferred: Certification as Microsoft Office Specialist.

Job DescriptionSalary: Build smarter systems. Empower better work. At KCI Construction, were not just building structureswere building futures. As a 100% employee-owned company with more than a century of experience, our people take pride in doing things the right waywith integrity, teamwork, and craftsmanship. Youll join a collaborative environment where your technical expertise keeps projects moving and your ideas make an impact. Here, youre not just supporting technologyyoure supporting the people who build communities. Why KCI Construction • Competitive pay and 100% employer paid benefits for you and any dependents., • Employee Stock Ownership Plan (ESOP)be part of a company you truly own., • Unlimited paid time off, holidays, and continuing education opportunities., • A people-first culture built on GRiT: Growth, Resilience, Integrity, and Teamwork. The Opportunity The IT Operations Analyst plays a vital role in keeping KCIs operations connected, efficient, and secure. Youll be the go-to resource for employees across offices and jobsiteshelping ensure everyone has the tools, access, and confidence to perform at their best. From setting up new users and field offices to managing devices, networks, and systems, this position offers variety, ownership, and the chance to make a visible difference every day. What Youll Do • Support Our People:Provide Tier 2 support to employee's company-wide, troubleshooting hardware, software, and network issues., • Enable New Talent: Set up accounts, devices, and application access for new hires; handle offboarding with care and accuracy., • Keep Systems Running Smoothly: Maintain servers, wired/wireless networks, storage systems, and audiovisual setups., • Manage Devices & Licenses: Track hardware lifecycles, monitor configurations, and ensure proper license management., • Empower Through Training: Lead brief, practical sessions to help users get the most out of technology tools., • Document & Improve: Maintain detailed records, update IT processes, and continuously enhance our internal knowledge base., • Support the Field: Coordinate technology for remote field offices and provide responsive, hands-on assistance. Who You Are • You have anAssociates degree in IT or equivalent experience., • You bring at least 5 years of hands-on IT support or helpdesk experience., • Youre skilled in Windows, Office 365, Active Directory, and basic networking., • Youre detail-oriented, organized, and thrive in a fast-paced environment., • You enjoy helping others and translating tech into plain language., • You have a customer-focused mindset and a passion for solving problems the right way., • Aligned with KCI's GRiT Values At KCI you're building your career, your future, and a legacy you can be proud of. Apply today! KCI is proud to be an Equal Opportunity and affirmative action employer regardless of race, color, gender, age, sexual orientation, gender identity, religious beliefs, material status, genetic information, national origin, disability or protection veteran status.