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Job Description REPORTS TO Manager of Quality Planning and Assurance ABOUT THE POSITION Under the supervision and direction of the Manager of Quality Planning and Assurance, the Quality Assurance Specialist will support the crisis helpline workforce by ensuring the efficiency of Samaritans' quality assurance program for calls/text on all lines. This position will assist in monitoring crisis calls and Online Emotional Support (OES) conversations to ensure compliance with International Council for Helplines (ICH) standards and 988 Suicide & Crisis Lifeline policies. KEY RESPONSIBILITIES Quality Assurance -Complete quality assurance assessments with volunteers and staff according to ICH standards and 988 Suicide & Crisis Lifeline requirements -Ensure all required internal documentation is accurate, timely, and completed according to ICH and 988 Suicide & Crisis Lifeline policies -Assists the Manager of Quality Planning and Assurance in identifying and analyzing trends in performance and retention and creates strategies to address -Meeting with Helpline and Text Volunteers around quality assurance assessments -Maintains current knowledge of ICH and Vibrant best practices for 24/7 helplines Compliance -Enters quality assurance assessments in the Vibrant Exchange according to requirements -Supports compliance of regular silent monitoring, listening to recorded calls for helpline staff, volunteers and interns -Supports compliance with OES by viewing text transcripts and live viewing of OES conversations -Ensures best practices are being met for call documentation in electronic data management system -Monitors the ongoing quality and consistency of befriending services provided by all volunteers and staff -Identifies and escalates to Manager of Quality Planning and Assurance when staff or volunteers are not complying with policies, procedures, and standards Training, Feedback, & Performance Support -Assist in sending performance feedback emails to staff and volunteers -Identifies staff and volunteer training needs based on quality assessments completed -Identify and recommend volunteer learning shift mentors and roleplay mentors to the Manager of Quality Planning, & Assurance KEY QUALIFICATIONS & CHARACTERISTICS -Minimum of 1-2 years of professional experience in a social service or public health agency required -Exceptional attention to detail -Ability to apply standardized QA criteria consistently and objectively across staff and volunteers -Adept at identifying patterns, trends, and systemic issues across QA reviews -Prior quality assurance, quality control, or audit experience preferred -Ability to work with sensitive information and maintain confidentiality -Strong administrative and organizational skills -Ability to communicate, relate and interact effectively with others at all levels both inside and outside the organization -Adept at interacting with others in person, over the phone, on Zoom, or via email -Must be highly relational and able to build trusting relationships with volunteers that foster loyalty and commitment to the organization -Ability to interact and resolve conflict effectively -Ability to work independently and collaboratively to maximize teamwork across the organization -Proficiency in Word, Excel and PowerPoint required -Experience with Salesforce or other Customer Relationships Systems preferred • Knowledge of the field of suicide and suicide prevention a plus SPECIAL REQUIREMENTS -Successful completion of the Befriender Training and completion of a weekly shift on the Helpline for 1 month after completion of training -Supports Crisis Programs hiring by participating in interviews -Support and attend Samaritans key fundraising events -Other duties as assigned by supervisor SALARY & BENEFITS The salary range for this position is $60K - $68K annually and will be determined based on experience and skill set. ●Employer matched 401(k) Plan (Safe Harbor Match- 100% up to 3%, plus 50% from 3-5%) Short and Long-Term Disability coverage as well as Life Insurance - Premium paid by Samaritans ●Life Insurance coverage on individual employee benefits up to a maximum of $100,000. ●Health (85% of premium covered by Samaritans for individual plan), Dental (90% of premium covered by Samaritans for individual plan) and Vision insurance – 100% paid by employee ●Healthcare FSA and Childcare DCA, Commuter Benefits and Employee Assistance Program ●Paid Family Medical Leave benefits- Premium paid by Samaritans ●Generous Vacation (New hires start with 10 days), Sick (8 days) and Personal Time Off (5 days) ●14 paid holidays per calendar year ●Hybrid work schedule (2 days required in MA office/week) plus 6 fully remote work weeks ●Mileage Reimbursement: provided for work-related travel to off-site trainings, conferences, and meetings ●Annual $300 professional development budget per employee **Out of state applicants will be required to relocate to Massachusetts within three months of employment and also work the same hybrid schedule as all employees. ABOUT SAMARITANS Samaritans, Inc. is a Massachusetts-based suicide prevention organization that offers free, confidential, and nonjudgmental services to all who need them. Each day, Samaritans answers hundreds of calls and texts through the 988 Suicide & Crisis Lifeline and Hey Sam, a peer mental health support textline for young people. Samaritans also offers support groups for those affected by suicide and training so anyone can learn to help those in crisis. Since 1974, Samaritans has answered more than 3.5 million calls and texts; educated 200,000 people to prevent suicide; supported 24,000 suicide loss survivors; and trained 6,500 volunteers to provide compassionate support. Samaritans is an Equal Opportunity Employer. To learn more about Samaritans, please visit: www.samaritanshope.org *Applications that are missing a resume or cover letter may not be considered Disclaimer: During the course of the interview, we may inquire about sensitive topics, including the applicant's connection to suicide. We approach these questions with the utmost respect and understanding, recognizing the potential emotional impact they may have. Participation in answering such questions is entirely voluntary, and applicants are encouraged to skip any inquiries that they find uncomfortable. The purpose of these questions is solely to gather relevant information for the assessment process, and all responses will be handled with confidentiality and sensitivity. If at any point an applicant feels distressed or uncomfortable, they are encouraged to communicate their concerns to the interviewer or withdraw from answering specific questions. Job Posted by ApplicantPro

Job Description About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit www.CareAccess.com. How This Role Makes a Difference As the Director of Engineering, you are someone who deeply cares about your team and the success of those around you. You are an experienced leader and manager with a strong background in SaaS-based product organizations, and you were once a developer yourself. You can hold your own in technical conversations without needing to write software daily. You take a servant-leadership approach to management, waking up every day to elevate your team and organization. You shine as a collaborator, are an impeccable communicator, and bring an energetic passion for learning and applying new technical paradigms. In clinical trials, research site staff spend countless hours on manual, repetitive administrative tasks—chasing phone calls, answering basic questions, coordinating schedules, and running routine prescreening surveys. You will lead the engineering organization building our AI Patient Engagement Agent—one of our newest and most transformative product initiatives. This team is engineering an intelligent, voice- and messaging-capable AI agent designed to handle standardized patient interactions, drive recruitment, manage appointments, and automate prescreening outreach at global scale. The mission of this team is to eliminate operational friction and give hours back to clinical research staff so they can focus on high-value human care and medical decisions. Please note that this position is hybrid role from the following location only: Boston, MA This role requires one day per week in the Boston office. How You'll Make An Impact • Configurable Conversational Workflows: Building dynamic, script-driven conversation engines that can be customized across diverse clinical trials and tailored to distinct patient needs while guiding users toward interaction goals., • Intelligent Logistics & Orchestration Engine: Engineering a resilient task engine that balances multi-factor variables—patient "safe-call" windows, local time zones, call-center operational hours, outcome tracking, and adaptive retry policies to maximize reach while maintaining strict best practices., • Delivery & Roadmap Execution: Own the execution of the AI Patient Engagement engineering roadmap. Partner with Product and Design to translate complex trial protocols into intuitive AI interaction workflows and deliver reliable, high-impact software., • Hands-on Architectural Guidance: Participate in architectural design reviews for real-time voice, messaging, workflow orchestration, and data pipeline engines. Ensure the team builds a resilient, highly available platform that scales without taking on technical debt., • Sprint & Capacity Management: Balance feature delivery with platform stability, managing team capacity, resource allocation, and technical debt to keep patient outreach timelines on track., • Agile Process Optimization: Refine agile ceremonies and continuous integration/continuous delivery (CI/CD) practices for your team. Eliminate operational roadblocks to foster a high-velocity shipping cadence., • Line Management & Mentorship: Directly manage, mentor, and grow Engineering Managers and Tech Leads. Conduct regular 1-on-1s, build career growth trajectories, and recruit top engineering talent to expand the team., • Team Health & Culture: Foster an inclusive, high-accountability environment where engineers are empowered, aligned, and motivated by the real-world healthcare impact of their work., • Cross-Functional Collaboration: Serve as the technical point of contact across departments. Translate complex AI, telemetry, and platform concepts into clear operational updates for executive leadership and non-technical partners. The Expertise Required, • People Leadership: Proven experience as a "manager of managers," directly leading, coaching, and developing Engineering Managers and Technical Leads., • Technical Breadth: Strong background in scalable cloud architecture, event-driven systems, API-first SaaS platforms, or workflow automation engines., • Execution Track Record: Demonstrated ability to own and ship complex, data-intensive, or automation-heavy products on time., • Operational Expertise: Deep proficiency in Agile/Scrum methodologies, sprint planning, and modern CI/CD practices., • Architectural Oversight: Active engagement in technical design reviews to guarantee platform durability, security, and scalability., • Communication Skills: Exceptional ability to articulate technical strategies, risks, and trade-offs to non-technical stakeholders and leadership., • Preferred Qualifications:, • Experience or strong interest in conversational systems, telephony infrastructure (voice/SMS integrations), or AI/automation workflows., • Prior experience working within HealthTech, Biotech, Clinical Trials, or Life Sciences (or another highly regulated domain with strict data privacy requirements). Certifications/Licenses, Education, and Experience, • Minimum Education, • BA or BS degree from college or university., • Minimum Experience, • 7+ years of software engineering experience, with at least 3+ years successfully managing engineering teams. How We Work Together, • Location: Hybrid within the United States. This role requires work to be performed in a remote office environment., • Travel: Occasional planned travel may be required as part of the role., • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. The expected pay range for this role is $180,000 - $230,000 USD per year for full time team members. Benefits & Perks (US Full Time Employees) • Paid Time Off (PTO) and Company Paid Holidays, • 100% Employer paid medical, dental, and vision insurance plan options, • Health Savings Account and Flexible Spending Accounts, • Bi-weekly HSA employer contribution, • Company paid Short-Term Disability and Long-Term Disability, • 401(k) Retirement Plan, with Company Match Mandatory Employer DisclosuresNotice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction. Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment. Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment. Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws. Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. #LI-Remote Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com

Job DescriptionDescription: Under the supervision of the Director of Patient Services, Patient Services Supervisor is responsible for the provision of excellent customer service, patient registration & documentation, appointment scheduling, and patient flow, opening and closing the receptionist station daily, including Saturdays as required, TTY point person for scheduling appointments and sperm pick up as needed. Also responsible for the completion of daily cash and audit procedures. Representative Duties Provides excellent customer service • Greet each client with a smile and a welcoming, professional manner, • Answer each phone call in a cheerful and professional manner, • Give patients clear directions to the relevant waiting area and clear instructions to wait there to be called, • Provide clients with correct and accurate information regarding FCHC services and providers, • Ask for input from team colleagues if unsure of the correct response to inquiries, • Refer unusual or difficult situations to supervisor, • Refer managed care inquiries to appropriate staff member, • Actively build good working relationships with colleagues and providers Be an active, productive and responsible member of the Patient Services team, • At all times maintain patient confidentiality, speak in quiet tones at the desk with colleagues and clients and behave appropriately for a highly visible position, • Be discrete when obtaining sensitive information from clients, • Be responsible for opening/closing office when the Patient Services Manager is absent, • Be responsible for documenting patient complaints/concerns, investigating and resolving complaints/concerns Accurately performs registration process for new and existing patients • Accurately register new patient demographic data in computer system, • Obtain patient insurance data - completed and signed documentation (IIF) and copy of insurance card and accurately enter into the system, • Insert patient data sheets in chart, • Ask each patient at check in to verify existing demographic information and insurance information Accurately record and enter any changes received, • Collect co-payments and agreed fees at check-in Accurately record the payment and issue a receipt to the patient, • Run POS slips, check POS information and take appropriate actions as outlined in the billing guidelines, • Be encouraging and sensitive in informing all uninsured or underinsured patients that a meeting with the Financial Assistance Advisor is available to them, • Be responsible for sperm pick up - collect payments and record transactions accurately, • Ask each patient to fill out Core Data Forms, • Make up Mental Health charts for new clients, as directed by Medical Social Workers and MH Triage, • Make up Acupuncture Detox charts for new walk-in patients or as directed by an Acupuncture Detox counselor Schedules appointments according to established procedures • Schedules appointments according to the patient’s needs and provider availability, • Ask each patient the name of his or her primary care provider and schedule the appointment within that provider’s team. If there is no availability, refer to the team nurse for instruction on how to facilitate the patient, • Give patient appropriate information on arrival time (15 min early for existing, 30 minutes early for new patients), • Ask patients to bring all insurance cards and co-pays to visit, • If patient’s primary doctor is someone other than an FCHC provider, inform him/her of the possible need for a referral or authorization and possible resulting financial obligation, • Give patient appointment card if appointment made in person Make reminder calls to patients • Call patients one day prior to their scheduled appointment to remind them of the date, time and provider they will be seeing, • Ask patients to bring all insurance cards and co-pays and referrals numbers to the visit, • Thank patients for choosing FCHC and let them know that we look forward to seeing them Adheres to Patent Registration policies and procedures • Become familiar with and follow credit and collection policies and procedures as they pertain to patient services functions, • Become familiar with and implement any new or changed procedures and policies, • Follow confidentiality guidelines when making daily reminder calls for future appointments, • Be accurate in giving the time of appointment and the provider name, • Provide support to staff, including answering questions, training staff on proper procedures, daily duties, etc., • Follow FCHC personnel policies and department procedures, • Shred all papers which carry any patient information - name, MR#, etc. Collect, audit and manage fee slips • Collect daily fee tickets from all collection points, • Scan completed fee slips via Docuscan, • Prepare Fee Slips for shipment to the Finance Department, • Prepare money bags for shipment to Finance Department (this includes counting cash, credit card receipts and preparing reports), • Produce reports on completed and scanned fee tickets and send to Associate Director for Quality Improvement, • Run duplicates of missing/ unscanned fee slips at the direction of the Coordinator for Quality Improvement, • Set up new patient folders Accurately balance grids and cash drawers • Verify that all transactions recorded for the day equal the amount in the cash drawer, • Report any discrepancies to Coordinator for Quality Improvement Run daily reports • Run daily reports in a timely manner and according to written guidelines Provide training and supervision to assigned staff following FCHC policies and procedures • Adhere to the best practices of successful staff supervision, • Ensure that staff receive a comprehensive program orientation, • Ensure that staff receive sufficient training regarding the full range of their responsibilities, • Provide regular written evaluations of assigned staff following agency evaluation guidelines, • Make employment-related decisions regarding assigned staff within the scope of defined authority and following established agency and program guidelines Meet agency participatory expectations • Adheres to all agency and departmental policies and procedures, • Participates in quality assessment and improvement activities as requested, • Adheres to the highest principles of patient and client confidentiality, • Adheres to established safety policies, procedures and precautions; identifies potential or actual unsafe situations in the environment and takes measures to rectify the situation, • Attends all required meetings, in-services and professional trainings, • Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities, • Serves on agency committees and in professional organizations when requested Perform related duties as assigned Requirements: • High School Diploma or equivalent, • Strong computer experience, • Calm, flexible and understanding manner, • Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency., • Willingness to contribute towards Fenway’s efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued. Preferred Qualifications: • Bachelor’s Degree, • Successful customer service background, • Bilingual Spanish/English, • Experience working with an ethnically, culturally, and racially diverse work staff, • Knowledge of business procedures and healthcare, • Experience with Medical Manager and/or Logician. Physical Requirements: Ability to meet the following physical requirements with or without reasonable accommodations: • Sit at a computer station for extended periods of time, • Ability to keyboard for extended periods of timeWe offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.

Job DescriptionDescription: Full-Time: Four (4) day workweek (31 - 37.5 hours per week) Under the direction of the Dental Assistant Supervisor, the Dental Assistant is responsible for assisting the dentists, dental residents, and dental hygienists in the direct provision of primary care dental services to patients of the center. The Dental Assistant is also responsible for sterilization, preparation, chair side assisting, inventory control of dental instruments and supplies. The Dental Assistant will also be required to perform administrative tasks as designated by the Dental Administrative Supervisor. Representative Duties: 1. Performs duties which assist the dentist(s) and hygienist in the care and treatment of patients • Assists patients in resolving minor difficulties, answering their questions and giving directions to patients as authorized by the dentist or dental hygienist, • Serves as dentist’s or dental hygienist’s chair-side assistant, • Prepares operatory for patient treatment as per Dental Department protocols and the dentist’s or dental hygienist’s directions, • Performs independent procedures as delegated and directed by the dentist in accordance with state regulation and law and Dental Department directive and protocol, • Maintains Dental Department equipment in accordance with manufacturer’s directions and Dental Department policy and protocol, • Maintains all Dental Department areas in compliance with Dental Department directives and protocols as well as center policies and procedures relative to infection control, exposure control and safety issues, • Responsible for the sterilization of instruments, and the cleaning and routine maintenance of equipment and work areas, • Maintains inventory of supplies and materials as well as maintain thorough and accurate documentation of inventory, • Performs lab work including custom trays, whitening trays, etc, • Performs clerical functions to maintain patient charts and schedule treatment, • Looking for expired materials in their assigned room 1. Assist with front-end operations when needed • Greet each client with a smile and welcoming, professional manner, • Answer each phone call in a cheerful and professional manner, • At all times maintain patient confidentiality, speak in quiet tones at the desk with colleagues and clients and behave appropriately for a highly visible position, • Perform reception duties in an efficient, professional and courteous manner, • Follow established policies for appointment scheduling, patient registration and all front desk operations 1. Meets agency participatory expectation • Adheres to all agency and departmental policies and procedures, • Participates in quality assessment and improvement activities as requested, • Adheres to the highest principles of patient and client confidentiality, • Adheres to established safety policies, procedures and precautions; identifies potential or actual unsafe situations in the environment and takes measures to rectify the situation, • Attends all required meetings, in-services and professional trainings, • Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities, • Serves on agency committees and in professional organizations when requested 1. Performs other related job duties as required. Requirements: • High school diploma or GED certificate, • Current Massachusetts Dental Assisting License, • Current CPR (BLS) certification, • Radiology certification, • Able to work effectively at all levels in collaborative team environment, • Effective oral and written communication skills, • Ability to attend to multiple tasks at the same time and to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols, • Demonstrated ability to work respectfully and effectively with individuals from a wide range of backgrounds, perspectives, and life experiences. This includes engaging constructively with colleagues, patients, clients, and vendors in a manner that reflects professionalism, empathy, and cultural awareness, without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, age, disability, or other protected characteristics as defined by applicable law. Preferred Qualifications: • Completion of an accredited course in dental assisting, • Knowledge of Epic, • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology, • Ability and willingness to learn Working Conditions and Physical Effort • Work involves considerable exposure to unusual elements such as extreme temperatures, unpleasant odors and/or loud noises, • Moderate physical activity Requires handling average-weight objects up to 15-20 pounds, assisting with patients and standing and/or walking for most the day, • Will work with blood or blood-borne pathogens and will require OSHA training, • Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipmentThis is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East. We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.

Job DescriptionDescription: Under the direction of the Dental Assistant Supervisor, the Dental Assistant is responsible for assisting the dentists, dental residents, and dental hygienists in the direct provision of primary care dental services to patients of the center. The Dental Assistant is also responsible for sterilization, preparation, chair side assisting, inventory control of dental instruments and supplies. The Dental Assistant will also be required to perform administrative tasks as designated by the Dental Administrative Supervisor. Representative Duties: 1. Performs duties which assist the dentist(s) and hygienist in the care and treatment of patients • Assists patients in resolving minor difficulties, answering their questions and giving directions to patients as authorized by the dentist or dental hygienist, • Serves as dentist’s or dental hygienist’s chair-side assistant, • Prepares operatory for patient treatment as per Dental Department protocols and the dentist’s or dental hygienist’s directions, • Performs independent procedures as delegated and directed by the dentist in accordance with state regulation and law and Dental Department directive and protocol, • Maintains Dental Department equipment in accordance with manufacturer’s directions and Dental Department policy and protocol, • Maintains all Dental Department areas in compliance with Dental Department directives and protocols as well as center policies and procedures relative to infection control, exposure control and safety issues, • Responsible for the sterilization of instruments, and the cleaning and routine maintenance of equipment and work areas, • Maintains inventory of supplies and materials as well as maintain thorough and accurate documentation of inventory, • Performs lab work including custom trays, whitening trays, etc, • Performs clerical functions to maintain patient charts and schedule treatment, • Looking for expired materials in their assigned room 1. Assist with front-end operations when needed • Greet each client with a smile and welcoming, professional manner, • Answer each phone call in a cheerful and professional manner, • At all times maintain patient confidentiality, speak in quiet tones at the desk with colleagues and clients and behave appropriately for a highly visible position, • Perform reception duties in an efficient, professional and courteous manner, • Follow established policies for appointment scheduling, patient registration and all front desk operations 1. Meets agency participatory expectation • Adheres to all agency and departmental policies and procedures, • Participates in quality assessment and improvement activities as requested, • Adheres to the highest principles of patient and client confidentiality, • Adheres to established safety policies, procedures and precautions; identifies potential or actual unsafe situations in the environment and takes measures to rectify the situation, • Attends all required meetings, in-services and professional trainings, • Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities, • Serves on agency committees and in professional organizations when requested 1. Performs other related job duties as required. Requirements: • High school diploma or GED certificate, • Current Massachusetts Dental Assisting License, • Current CPR (BLS) certification, • Radiology certification, • Able to work effectively at all levels in collaborative team environment, • Effective oral and written communication skills, • Ability to attend to multiple tasks at the same time and to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols, • Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency., • Willingness to contribute towards Fenway’s efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued. Preferred Qualifications: • Completion of an accredited course in dental assisting, • Knowledge of Epic, • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology, • Ability and willingness to learn Working Conditions and Physical Effort • Work involves considerable exposure to unusual elements such as extreme temperatures, unpleasant odors and/or loud noises, • Moderate physical activity Requires handling average-weight objects up to 15-20 pounds, assisting with patients and standing and/or walking for most the day, • Will work with blood or blood-borne pathogens and will require OSHA training, • Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.

Job Description Position: Patient Relations Representative Schedule: Full time, Monday – Friday Position Summary: The Spiegel Center is looking to expand our internal sales force! This position includes a competitive salary and wonderful working environment with friendly and talented colleagues and inspiring patients. The Patient Relations Specialist is the primary point of contact for all initial communication with the practice. In this role, you will convert leads into appointments for consultation with providers. There is no cold calling. You will be contacting potential patients who have expressed interest in procedures and booking appointments. You will be coordinating all incoming phone and email requests, searching for potential sales leads, and booking appointments for the practice. The ideal candidate will be a motivated team player with outstanding communication skills, a positive attitude, and an excellent work ethic. A great phone voice, professionalism and patience are a must! Interest in the aesthetic/cosmetic surgery industry is a plus! Candidates with previous call center, sales, and/or customer service experience are encouraged to apply. Primary role duties include (but not limited to): • Answering incoming phone calls and online inquiries, • Logging patient demographic and inquiry details in our CRM system, • Scheduling appointments and following up with any "no show" clients, • Distributing all incoming leads to patient coordinators, • Receiving payment for consultation fee, • Following up with leads and existing patients to ensure customer service satisfaction, • Maintaining thorough, up-to-date knowledge of our products and procedures, • Greeting and assisting walk-in customers and treating all clientele with courtesy and respect, • Adhering to all company policies and procedures, • Ensuring potential patients are aware of any promotions, • Contacting existing patients with specials and promotions, • Assisting with all tasks required to grow the practice and improve patient experience, • Keep office tidy and provide general administrative support to meet deadlines in a fast-paced quickly changing environment, • Have a proactive approach to problem-solving and strong decision-making skills, • Anticipate patients and practice needs and much more! Qualifications: • Sales experience, • Excellent written and verbal communication skills, • Highly organized with an ability to learn quickly, • Proficient with Microsoft Office software and the internet, • Professional and personable demeanor Benefits include a competitive salary plus monthly bonus structure based on scheduled consultations, fun and professional work environment, health, dental & vision insurance, life insurance, paid time off, paid holidays, 401K, aesthetic and surgical services, and building a career in a world class medical office practice. The Spiegel Center is an equal opportunity employer.

Job Description The Yard Gym Woburn is a group strength and conditioning gym built around high-quality coaching, an exceptional member experience, and an immaculate facility. We’re seeking experienced, energetic, and personable coaches with strong technical coaching skills and the confidence to lead the training floor. The right candidates are dependable, coachable, collaborative, and take pride in the member experience. Coaching & Member Experience • Lead energetic, organized sessions for 10–25+ members, delivering a motivating experience that is challenging, effective and focused on movement quality/safety., • Confidently demonstrate and coach foundational and advanced barbell movements and their variations, including bench press, overhead press, squat, deadlift, hip thrust, row, power clean, and squat clean., • Correct movements in real time, providing individual feedback, regressions, progressions, and modifications for a wide range of fitness levels., • Apply a strong understanding of movement patterns, proper technique, progressive overload, and safe training practices. Gym Operations & Team Support • Support member check-ins, class transitions, equipment organization, facility resets, and pre/post-class cleaning., • Support membership sales by engaging prospective members, answering questions, and assisting with onboarding., • Participate in member/community events., • Provide consistent availability and step in where needed to support the team and day-to-day operations. Preferred Qualifications • 3+ years of group coaching experience in strength and conditioning, CrossFit, HIIT, or a comparable training environment., • Current nationally recognized fitness certification, such as NASM, NSCA, ACSM, ACE, or CF-L1+., • Current CPR/AED certification., • A background in athletics, sports performance, functional training, or performance coaching is a plus. Compensation & Benefits • Competitive hourly pay., • Complimentary gym membership., • Team events and brand activations., • Opportunities for career growth. Compliance & Disclosures • My People Fitness LLC is an independently owned and operated Massachusetts limited liability company franchisee of THE YARD GYM., • Equal Employment Opportunity: My People People Fitness LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religious creed, national origin, sex, gender identity, sexual orientation, age, genetic information, ancestry, disability, pregnancy or a condition related to pregnancy, or military/veteran status, or any other status protected by M.G.L. c. 151B, §4, and the Americans with Disabilities Act, 42 U.S.C. §§12101 et seq. If you need a reasonable accommodation to complete this application or participate in the interview process, please contact Jonathan Pozzi, Co-Owner of My People Fitness LLC via email or phone call. • This role regularly requires availability during early mornings, evenings, and weekends. If you need a religious or disability-related accommodation to meet this schedule, you may request one, and the Company will consider it in good faith consistent with M.G.L. c. 151B, § 4(1A) (reasonable accommodation of sincerely held religious practice, as amended) and § 4(16) (reasonable accommodation of a qualified handicapped person, as amended). No applicant will be rejected for requesting an accommodation., • Certification & Acknowledgment You certify that the information provided in this application is true and complete to the best of your knowledge. You understand that any material misrepresentation may result in denial of employment or termination if discovered after hire. You understand that, if hired, your employment with My People Fitness LLC will be at-will, meaning either you or My People Fitness LLC may end the employment relationship at any time, with or without cause or notice, and that nothing in this application creates a contract of employment for any specific duration. Submitting this application does not require you to sign any confidentiality, non-solicitation, or non-competition agreement; any such agreement is a separate document and, in the case of a non-competition agreement, is governed by the Massachusetts Non-competition Agreement Act, M.G.L. c. 149, §24L (effective Oct. 1, 2018). You further understand that at-will employment does not waive your statutory rights, including your rights under the Massachusetts Wage Act (M.G.L. c. 149, §148) and the Massachusetts Earned Sick Time Law (M.G.L. c. 149, §148C). You understand that The Yard Gym Woburn may verify information I provide, including my experience, qualifications, certifications, and references. • It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability., • Volunteer Experience: You may include any verified work performed on a volunteer basis in your experience history.

Job DescriptionSpanish Community Ambassador & Legal Liaison Location: Boston, MA (Focus on East Boston, Chelsea, Lawrence, and surrounding areas) Reports to: Director of Operations / Managing Partner / Director of Business Development The Firm At Jeffrey Glassman Injury Lawyers, we believe that justice should never be lost in translation. We are one of Boston’s leading personal injury firms, and we are committed to ensuring that every member of our community—regardless of the language they speak—has access to world-class legal representation. We are looking for a high-energy, empathetic, and bilingual professional to serve as the bridge between our firm and the Spanish-speaking community. The Role The Spanish Community Ambassador is a multi-faceted role that combines legal intake, client advocacy, and community outreach. You will be the primary point of contact for our Spanish-speaking clients, ensuring they feel respected, heard, and informed from their very first phone call until their case is resolved. You aren’t just translating words; you are translating trust. Key Responsibilities The First Impression: Handle all incoming Spanish-language inquiries. You will conduct the initial intake, listen to their stories with empathy, and determine if their case meets our firm’s criteria. Client Advocacy: Act as a dedicated liaison for existing Spanish-speaking clients. You will explain complex legal milestones, assist with medical documentation, and ensure they are never "in the dark" about their case. Cultural Translation: Assist our marketing and content teams to ensure our Spanish-language messaging is culturally resonant, accurate, and supportive (moving beyond "literal" translation). Community Outreach: Represent the firm at local events, festivals, and community centers in Spanish-speaking neighborhoods to build brand awareness and organic trust. Interpreting Support: Assist our attorneys during in-person meetings, depositions, or phone calls to ensure clear communication between the legal team and the client. Lead Nurturing: Follow up with potential clients who may be hesitant to move forward, answering their questions and alleviating their concerns about the legal process. Required Qualifications Bilingual Mastery: Native-level fluency in both Spanish and English is non-negotiable. You must be able to speak, read, and write professionally in both languages. High Emotional Intelligence: You will be talking to people on their worst days. You must be able to remain calm, compassionate, and professional under pressure. Communication Skills: Strong telephonic and in-person communication skills. You should be able to explain the "legal world" in a way that is easy to understand. Cultural Competency: A deep understanding of the diverse Latino cultures within the Greater Boston area (e.g., Dominican, Puerto Rican, Central American communities). Reliability: A "fixer" mentality. If a client is confused, you don't stop until they feel confident. Preferred Skills Previous experience in a law firm, medical office, or social work. Familiarity with Personal Injury law or the Massachusetts insurance system. Experience in community organizing or grassroots marketing. Why Join Jeffrey Glassman Injury Lawyers? A Mission-Driven Career: You will be the hero for families who might otherwise be taken advantage of by insurance companies. Growth Potential: As we expand our Spanish-language department, you will have the opportunity to take on leadership and management responsibilities. Vibrant Culture: Join a team that values diversity, hard work, and the "Boston Strong" mentality. Competitive Pay & Benefits: We offer a competitive salary, performance bonuses, and a full benefits package.

Boston, Massachusetts; Needham, Massachusetts Organization Facility: Beth Israel Deaconess Medical Center Category: Patient Access When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Please note: position is located at the BIDMC Needham, 148 Chestnut St. Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center. Essential Responsibilities: • Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed., • Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including worker's compensation and auto liability., • Informs patient of necessary preparation for scheduled visit, including providing documents, films and notes from other providers, required preparation and protocol for diagnostic tests and procedures., • Coordinates and interprets multiple data sets required for efficient scheduling of office visits, diagnostic tests and procedures. Coordinates availability of professional services for maximum cost effective utilization of staff, space, equipment and optimal timing for patients and providers. Addresses scheduling problems and concerns with manager to resolve issues., • Records and forwards accurate messages to providers and staff. Triages calls for urgent information or services to appropriate staff. Responds to requests for information or assistance within scope of knowledge and authority. Resolves and responds to provider email requests in an efficient and professional manner. Required Qualifications: • High School diploma or GED required. Associate's degree preferred., • 1-3 years related work experience required., • Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications: • Call Center and/or telephone customer service experience, • Strong typing skills 40+wpm. Knowledge of medical terminology, • Bilingual written and verbal communication skills Competencies: • Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance., • Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents., • Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager., • Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers., • Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers., • Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations., • Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members., • Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

The Research Assistant II will coordinate and implement subject recruitment, enrollment, follow-up, data collection, and study conduct. Responsibilities include identifying and screening research subjects, recruiting and maintaining follow-up of research subjects, tracking absent (lost to follow) subjects, explaining and acquiring signatures of subjects for informed consent documents, data collection, database entry (including, but not limited to, data entry, transcription of qualitative questionnaires and coding of qualitative data), and participation in study meetings and performing other administrative tasks in support of the clinical studies. Job Responsibilities • Responsible for the administrative aspects of the research study, including: managing program records and handling communication needs of the program., • Provides assistance in the development of reports, presentations, and data analysis. Assists in data collection and provides feedback on studys progress., • Recruits subjects to participate in the study by using approved methodologies, such as, reaching to healthcare providers for referrals, visiting clinics, sending mailouts, using approved advertisements, etc., • Conducts the enrollment of study participants, including explaining research procedures, and obtaining informed consent of subjects and/or their families. Schedules appointments of study participants; conducts reminder phone calls and/or sends mailouts., • Reviews the data collection forms for each enrollee for completion and quality; checks work of junior staff performing data entry to ensure timely and accurate entry., • Provides technical guidance to junior staff. Obtains and distributes payment vouchers for participant reimbursements/participation., • Perform administrative duties associated with the studys Data Monitoring and Safety Board, tracking and reporting adverse events and collecting data specified by the DSMB., • Responsible for all other administrative duties related to research activities. Prepares and maintains Institutional Review Board (IRB) approvals and correspondence, including amendments and renewals as necessary., • Conducts literature searches. Assists Investigators with manuscript and presentation preparation and research., • Performs office-related duties such as answering phones, picking up and delivering mail, ordering and distributing office supplies, handling faxes, scanning, filing, photocopying, collating materials, maintaining the update of policy manuals, etc. Job Requirements • Bachelor's degree in related discipline is required. Masters degree a plus., • Minimum of 1+ years of experience in research or clinical program activities required. (With a Master's Degree, no work experience is required.), • Knowledge of medical terminology required., • Experience with recruiting subjects, with an understanding of the ethical and technical conduct of research. Knowledge and Skills • Excellent English communication skills (oral and written)., • Bilingual (Spanish) or multi-lingual skills appropriate to the patient population served is a must for this position., • Cultural sensitivity and comfort with a wide range of social, racial and ethnic populations., • Organizational ability to perform multiple tasks efficiently and to prioritize duties., • Proficiency with Microsoft Office applications including Word, Excel, and Access and PowerPoint., • Experience with statistical analysis tools a plus., • Ability to perform basic data management tasks (coding, data entry, data cleaning, retrieval)., • Experience using quantitative data analysis software helpful (e.g., SPSS, SAS, Minitab)., • Excellent interpersonal skills needed to work with human subjects and patients in a hospital setting., • Must be able to maintain strict protocols of all confidential or sensitive information. About the Department As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldnt dictate health. Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request. Compensation Range: $18.27- $25.72 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or apps job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Position Summary/ Department Summary: Join our acclaimed Department of Plastic and Oral Surgery and discover how your talents can change lives. The Department of Plastic and Oral Surgery provides world-renowned plastic and maxillofacial care to 17,000 patients across Massachusetts, New England, and the world each year. At Boston Children's Hospital, success is measured through providing the highest quality customer service, while changing lives by delivering excellent care. The Department has led innovations in many areas including 3-D printing, simulated surgeries, facial reanimation, research and treatment for Vascular Anomalies. As the Department continues to innovate and grow, we are looking for individuals like yourself who are passionate about providing the best pediatric healthcare. The ideal candidate is motivated and hardworking and can multitask in a fast-paced environment. They are flexible and resourceful in high-priority situations to achieve superior care for the patient. Learn more about how you can become part of the team helping deliver life changing care with the Plastic & Oral Surgery Department here. Key Responsibilities: • Physician Support: Working with other team members to monitor the physicians' clinical, operative, meeting, and personal schedule/calendar., • Scheduling: Scheduling and registering patients for office visits and procedures. Obtaining and updating patient demographic, insurance, and primary care/referring doctor information., • Physician and department liaison: Being the primary contact between the physician and patient families. Helping answer and resolving patient issues and concerns. Managing patient call volume; answering appointment requests and routing incoming calls to appropriate destination., • Coordination of care: Acting as the face of the practice and managing every step of the patient's care. Communicating the plan of care to the family., • Clinic management: Preparing charts for physician's clinics and checking patients in for various appointments. Organizing all patient information, including verifying insurance and obtaining required medical records and approved insurance referral authorizations on each patient. Promptly and accurately logging updated information., • Administrative tasks: Patient correspondence, distributing incoming mail, sorting and uploading outside notes and radiographs into the patient's medical record. Processing patient paperwork and requests and assisting in letter writing and various projects and tasks when needed. Minimum Qualifications Education: • High School Diploma/ GED. Experience:, • Experience with dental and/or oral surgery preferred., • Basic customer service and computer skills., • Strong communication skills., • Ability to work with diverse internal and external constituencies., • Demonstrates the ability to pay attention to detail and accuracy. Schedule: M- F, HYBRID, Shifts can be either 7:30am-8:30am- 4pm/5:00 pm. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years). The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Contributes to the Hospital's mission by performing pre-analytical processes to prepare specimens for testing. This clinical-support staff position will have an impact on patient care and patient and physician satisfaction by accurately and expeditiously handling their aspect of the laboratory testing process. Education Required: High School Diploma or equivalent Experience Preferred: At least one year of medical laboratory, clerical or secretarial experience. As part of the Laboratory team, this position: • Receives specimens from multiple locations, data inputs accurate documentation of the patient and the required lab test order., • Verifies appropriate specimen accompanies test requisition., • Verifies that the specimen is properly labeled with two patient identifiers, date and time of collection, initials of person obtaining the sample, • Attach printed labels to specimens from physician offices if necessary, • Completes the order, producing labels and essential documentation., • Verifies insurance information and follows through with Hospital registration and/or physician practices to ensure appropriate and efficient billing., • Investigate test requisitions with missing information from physician office or off-sites, • Issues ABN form to patients when tests do not meet medical necessity, • Preparing specimens for shipments and/or courier to deliver to reference laboratory., • Interacts with reference labs, physician offices, clinicians, and others, providing superior customer service and clinical information within their scope of practice., • Orders and stocks supplies ensuring adequate reference lab and other materials are on hand to optimize sufficient levels of inventory given limited storage space, • Answers the phone in a professional manner, answering questions about lab results and researches test status when necessary., • Runs reports and addresses the data by providing results, checking on outstanding tests, and other follow through required to improve lab efficiency and physician/clinician satisfaction., • Perform the pre-analytical steps in specimen processing including, but not limited to, sorting, centrifuging, aliquoting and generating work lists, • Perform tests that are waived by the CLIA and other regulatory agencies., • Confirming specimens received match the appropriate test requirements Pay Range: $21.00 - $28.26 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

A Patient Coordinator administers the daily desk operations to ensure excellent customer service and front-end operations in the Specialty clinics for both patients and students while meeting educational and fiscal goals. This position strives to make each phase of treatment a very positive experience for all patients from the initial phone call on through the delivery of care to completion. Answer all incoming calls and direct as needed. Check messages and return calls. Greet all scheduled patients, checking them in as arrivals and notifying their doctors. Actively listens in the details of a patient complaint, provides feedback, recommends solutions, and reaches out to supervisors in an effort to resolve issues as needed. Scheduling appointments ensuring continuity of care. Assisting patients with coordination of department referrals. Answering treatment/billing/benefit questions. Triage emergency patients. Provides support to each student with their patient care management issues allowing them to devote their time to the delivery of patient care. Responsible to carry out the established business practices and policies and procedures set forth by the Henry M. Goldman School of Dental Medicine. • High School Diploma required; Associates degree preferred., • Must have previous experience (1-3 years) working in a customer service environment with heavy customer/patient interaction; prior experience in healthcare private practice office, hospital, clinic or dental practice - preferred., • Must have the ability to be flexible and adapt to changes in the work environment including delays and unexpected events, • Demonstrated ability to establish priorities, meet deadlines, and manage competing demands., • Ability to identify problems/issues, critically thinking through problems (gather and analyze information skillfully) and presenting potential solutions in a timely manner., • Ability to maintain confidentiality, remain open to others' ideas with willingness to try new things., • Must be able to successfully collaborate and work in a team environment while also being an individual contributor., • Excellent time management and organizational skills demonstrating the ability of accuracy and thoroughness; monitor own work to ensure quality; ability to multi-task with the ability to work under pressure, maintain composure and meet deadlines., • Must have strong interpersonal skills that includes strong verbal communication skills with the ability to demonstrate courtesy, respect and professionalism at all times to patients, students, staff and faculty., • Must be adept and comfortable working in a systems driven environment., • Able to adapt to changes in the work environment, manage competing demands and is able to deal with frequent change, delays, or unexpected Consistently at work and on time, follows instructions, respond to management direction and solicits feedback to improve performance. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

Job DescriptionDescription: About Us PEAK Event Services is proud to be the premier event rental and tenting company in the Northeast! Joining the PEAK team means being part of a team that makes it happen. At PEAK, we find joy in bringing important moments to life. To our clients, it all feels like magic, but in reality, there’s a lot of work that goes into our work — strategy, creativity, and grit. Each new event brings its own brand of challenges, and we’re just the team to solve them. We’re motivated and inspired to deliver unique experiences in our own ingenious ways. This extra effort and determination helps us deliver stressless events for our clients, while providing us with transformative opportunities to learn, grow, and spread joy. What You'll Do In this role at PEAK, we will invest in training you on the many aspects of the Event Industry while you help support the organization on our busy day to day. The Customer Service Representative is a key member of the success of our client experience as you are many times their fixer and event superhero. Primary duties of this role include supporting the Inside & Outside Sales and Sales Management teams by providing administrative support and a calm friendly voice to our clients who may need assistance. This position reports directly to the Assistant Sales Manager, Core Division. This is an on-site position based at our Middletown, RI location. The Day-to-Day • Assist our top producing salespeople with orders in all market segments and geographical locations, • Answering the phone (from sales team) promptly and hospitably to help with new orders or service corrections, • Build a relationship with the internal customer throughout the phone call and accurate orders as applicable, • Service internal customers with post-order issues or questions (replacements, delivery status, and any issues with fulfillment), • Facilitate solutions for client issues and submit DEFCON (last minute orders) to the appropriate departments, • Communicate with Operations according to PEAK standards to make the proper correction, • Input future client orders for Sales Team, • Assist the sales team with the input and updating of leads and opportunities in Salesforce as needed, • Assist with special projects surrounding automating and improving the customer experience, • Exceed customer satisfaction, efficiency metrics, and issue resolution targets, • Use conflict management skills and maintain professional composure, • Navigate multiple software applications and technologies simultaneously, • Assist with walk-in clients and showroom appointments as needed, • Support sales with site visits and client meetings as needed, • Additional support for the Reverie Social team as needed: Field phone calls that come through call queue, create leads in Salesforce, input quote requests into POR, submit client swatch orders, Analyze and Complete reports, review orders for order accuracy, assist with live chat, and/or track UPS workflows Requirements: What We're Looking For • Minimum of 1 year Customer Service experience or 6+ months in PEAK Sales Coordinator Role, • Passionate about helping others and a lover of people, • Excellent communication and relationship building skills, • Excellent decision-making and problem-solving skills, • A successful track record working in a high-volume fast paced environment, • A workspace that is free from noise or distraction, • Strong verbal and written communication and presentation skills (English and Spanish a plus), • Excellent organizational skills, • Ability to manage and direct diverse staff and clientele, • Ability to multi-task and manage workload imbalance, • Experience with Microsoft Office, • Comfortable with modern technology (Salesforce experience is a plus), • Strong familiarity with basic technology (email, phones, etc.), • Experience as an Administrative Assistant is helpful but not necessary Why You’ll Like Working Here • Our incredible compensation combo of Competitive Pay, Paid Time Off + Paid Holidays, • Support for your personal life + wellbeing, • We like to celebrate + we do it often!, • Encouragement for Volunteer Days + giving back to our communities, • We foster and embrace an inclusive and diverse work culture Compensation and Our Full Suite of Benefits • $22-$24 per hour (based on experience and market served), • Medical, Dental + Vision Insurance, • Company-Paid Basic Life + AD&D Insurance, • Short Term & Long Term Disability Insurance, • Telehealth + Wellness, • Flexible Spending Accounts (FSAs), • Employee Assistance Program, • Travel Assistance, • 401K Retirement Plan + Employer Matching More About Us • We’re not just a rental events company – our PEAK Code drives the work we do, every day., • We’re partners in problem solving. We collaborate in order to push through challenges and succeed together., • We are employers of respect. Our relationships mean the world to us and we hold ourselves to the highest level of accountability., • We are advocates for our communities. From sponsoring events and organizations to volunteering and donating our time, we support our communities and are committed to social responsibility., • We are keepers of the craft. Our attention to detail, commitment to excellence and devotion to our clients allows us to go “Above and Beyond”. PEAK is an EEO Employer. We seek diversity and culture-add candidates, not necessarily “culture-fits” or more of the same. We believe diversity makes us better, and we seek to create a workplace where all feel a sense of belonging. Please let us know if you need any assistance or accommodation in the application process.

Position at Ace Service Company Needham, MA Competitive Pay Benefits *Company Vehicle Sign-On Bonus Up to $12,000 for experienced techs $26 - $55 per hour, based on experience Experienced commercial cooking equipment technician needed. This role focuses on hands-on troubleshooting, field service, and supporting commercial kitchens when equipment goes down. Prior hot-side experience and on-call readiness are expected. Are you the kind of technician who can walk into a commercial kitchen and quickly diagnose what's wrong with the fryer, the oven, or the steameroften before anyone finishes explaining the problem? Do you thrive on real-world troubleshooting, keeping commercial kitchens running, and being the trusted expert when the pressure is on? Ace Service Co. is looking for experienced hot-side commercial cooking equipment technicians who are comfortable working independently in the field and handling real service calls. If you've built your skills through hands-on repair work, we've got the opportunityand the perksto match. Why Ace Service Co. Is the Place to Be: • Competitive hourly pay reflects your experience and hustle, • Overtime pay that rewards your extra effort, • Company vehicle, phone, and tabletbecause you deserve the best tools, • Medical, dental, and vision coverage, • Paid vacation, holidays, and life insurance, • 401k with company match to help you build your future, • Ongoing technical training to keep your skills sharp, • Town Shares Program: Share in the long-term financial success of the company What You'll Be Doing: • Diagnosing, troubleshooting, and repairing commercial cooking equipment including fryers, ovens, steamers, ranges, and more, • Managing service calls independently from diagnosis through completion, • Delivering professional, high-quality service to commercial customers, • Communicating clearly with customers, dispatch, managers, and internal teams, • Participating in after-hours and weekend on-call rotations, • Identifying additional service or repair opportunities while onsite, • Maintaining your service vehicle and managing parts inventory, • Completing required documentation and attending training sessions, • Performing other duties as assigned by management What We're Looking For: • Demonstrated hands-on experience servicing and troubleshooting commercial cooking equipment in the field, • Strong electrical, mechanical, and diagnostic skills, • Ability to work independently and make sound repair decisions, • Ready to join the on-call rotation shortly after onboarding, • Excellent communication and customer service skills, • Dependable, punctual, and well-organized, • Professional appearance and attitude, • Must be 18 years of age, • Successful completion of background check and drug screen, • Driving record that meets company safety standards Bonus Points If You Have: • Experience across multiple manufacturers and equipment types, • CFESA certification, • Factory training credentials, • Comfort using digital tools, service software, and tablets If you're ready to turn up the heat and join a team that values real technical expertise, Ace Service Co. is ready for you. Apply now and help keep commercial kitchens running. About ACE Service Company: Since 1947, Ace Service Company has been an integrity-driven company recognized for service excellence in commercial cooking, refrigeration, HVAC, ware-washing, and ice machine repair and maintenance. We serve Massachusetts, Rhode Island, and Southern New Hampshire with 100% self-performing technicians. Our technicians are factory-trained and CFESA certified, delivering high-quality workmanship on every repair. Ace Service Company offers 24/7 /365 service with a live answering service. T o learn more, please visit us at: http://www.aceserviceco.com/ Ace Service Company is an equal-opportunity employer. Ace Service Company is a division of Unlimited Service Group, "All Unique, All United."

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center. Essential Responsibilities: • Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed., • Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including worker's compensation and auto liability., • Informs patient of necessary preparation for scheduled visit, including providing documents, films and notes from other providers, required preparation and protocol for diagnostic tests and procedures., • Coordinates and interprets multiple data sets required for efficient scheduling of office visits, diagnostic tests and procedures. Coordinates availability of professional services for maximum cost effective utilization of staff, space, equipment and optimal timing for patients and providers. Addresses scheduling problems and concerns with manager to resolve issues., • Records and forwards accurate messages to providers and staff. Triages calls for urgent information or services to appropriate staff. Responds to requests for information or assistance within scope of knowledge and authority. Resolves and responds to provider email requests in an efficient and professional manner. Required Qualifications: • High School diploma or GED required. Associate's degree preferred., • 1-3 years related work experience required., • Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications: • Call Center and/or telephone customer service experience, • Strong typing skills 40+wpm. Knowledge of medical terminology, • Bilingual written and verbal communication skills Competencies: • Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance., • Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents., • Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager., • Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers., • Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers., • Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations., • Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members., • Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations., • Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally Pay Range: $20.50 - $27.59 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

The Call Center Representative provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services and other support services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Job Type: Part Time Schedule: Approximately 20 hours a week, with opportunity to pick up open shifts Location: Boston Children's Service Response Center, in Waltham, MS Compensation: The hourly rate for this position is $20.56. Benefits: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. Job Responsibilities: • Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained., • Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers., • Adaptable to customer needs., • Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs., • Uses software to record patient orders., • Maintains institutional knowledge of therapeutic diets to ensure meal orders are processed accurately., • Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by closely adhering to safety and client-based standards., • Maintains compliance with ARAMARK's standards of operation. Adheres to ARAMARK's Business Conduct Policy at all times., • Maintains all records and reports to ensure compliance with all local, state, and federal regulations and codes. Qualifications: • Previous experience in transportation dispatch or related field preferred., • Must have a solid understanding of software applications., • Demonstrates strong social skills, accuracy, and attention to detail., • Proven interpersonal and communication skills, both written and verbal., • Must be available to work flexible hours including evenings and weekends. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). About Aramark: Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

415 Columbia Rd - Dorchester, MA 02125 Job Shift Any Education Level High School Travel Percentage None Category Customer Service Position: Call Center Rep Level 1 (Part-Time, Non-Benefit Eligible) Hours: 13 hours/week Schedule: MondayThursday, 5:00 PM 8:00 PM, plus 1-hour weekly virtual meeting FTE: 0.325 Pay Range: The expected base pay for the position is $18-$25 per hour and may be increased based on other factors, such as language, certifications, etc. Primary Function: The Call Center Representative Level I provides exceptional and consistent customer service to all customers calling UCHC's Call Center or walking in for services. The Call Center Representative ensures that all callers or walk-ins to UCHC experience timely, accurate, and comprehensive service and responses to their inquiries or reason for call/walk-in. The Representative follows all call and walk-in protocols as trained, including appropriate greeting, answering and handling of calls and/or walk-ins, patient identification, demographic, account, and insurance verification, PCP assignment, appointment history review and scheduling protocols, telephone encounter documentation, and accurate and complete data entry and documentation in all computer systems, including the Electronic Medical Record (EMR) system. The Call Center Representative should have the ability to perform all emergency protocols, such as call codes and appropriate use of the overhead emergency paging system, and make patient outreach from assigned work queues, My Chart referrals, after-hours answering service follow up, and reminder calls. The person in this position supports multiple clinical departments, such as Primary Care, Urgent Care, Ob/Gyn, Teen Clinic Specialties, etc. and follows all health center policies and procedures on patient confidentiality/HIPAA and all health center-wide guidelines. Duties & Responsibilities: • Answer incoming UCHC main phone line including patient calls (appointment scheduling, documentation and routing of appropriate calls such as refill requests), operator calls, and paging., • Administratively triage patients presenting with an urgent need for an appointment and interface with the Triage Nurse and/or Urgent Care clinical staff on scheduling a Urgent Care, Same Day appointment, or transfer to a nurse regarding advice to go to the Emergency Room, discharge planning and/or critical results., • Handle appointment scheduling including knowledge/competence in all resources and scheduling protocols to assist patients and staff in appropriately scheduling patient appointments with providers., • Make outbound calls to patients based on the Re-schedule and appropriately re-schedule the patients as directed., • Make manual reminder calls as directed., • Information Desk Related Tasks Welcome, greet and appropriately direct all patients and other customers walking into UCHC Lobby. Maintain knowledge/competence in UCHC Emergency Codes and process, including use of Emergency Button. Manage patient requests for free transportation through Boston Medical Center (BMC), specifically Uber., • Urgent Care Reception Tasks Accurately and completely check patients in and out of OCHIN and other systems following all protocols. Manage cash collection following all protocols., • General Become cross-trained to cover other duties as needed. Attend staff meetings. Interpret for patients as requested. Perform other duties as needed. Basic Knowledge: High School Diploma Bilingual language skills (English, Spanish, Cape Verdean Creole) strongly preferred. Experience & Qualifications: Ability to consistently and effectively manage all of the level I (one) tasks for a minimum of 6 months. Demonstrated ability to effectively manage high volume patient flow situations and use appropriate judgement to request assistance as needed. Ability to work with persons with disabilities and seniors. Experience working in a fast-paced, diverse environment. Experience and demonstrated proficiency in computer systems and PC-based software such as EPIC and Dentrix. Ability to multitask on two computer systems at the same time. Experience in Electronic Medical Record and Dental (EMR). Demonstrated oral and written communication and documentation skills. Excellent customer service and problem-solving skills. Excellent organizational skills. Ability to work effectively within a team. Exceptional interpersonal skills. Preference for those with call center or strong customer service experience. Prior call center and health care administrative experience preferred. Independent Action: As described above at "Duties & Responsibilities" Supervisory Responsibility: Coordinate all Telephone/Scheduling assignments with the assigned Telephone/Scheduling Staff and the Call Center Supervisor/Manager. Define Access Level to PHI: Level 2: Authorized to access patient demographic data with only minimal reference to treatment or diagnostic information as needed to function. Staff in this category level should confine the use of PHI to the minimum necessary required and should not access or read parts of the medical record not needed to perform assigned duties.

Position at Ace Service Company Commercial HVAC/R Technician Needham, MA Competitive Pay Benefits Company Vehicle Sign-On Bonus Up to $12,000 (for experienced techs) $26.00-$55.00+ based on experience Are you a seasoned refrigeration technician who knows how to keep things chill under pressure? Ace Service Co. is on the lookout for experienced professionals who can troubleshoot, diagnose, and repair commercial refrigeration systems with precision and professionalism. From ice machines to walk-in coolers, freezers, and HVAC units, if you've got the skills, we've got the opportunity. What You'll Be Doing: • Perform expert diagnostics and repairs on commercial refrigeration and ice machines, • Respond to emergency service calls and conduct routine preventative maintenance, • Deliver outstanding service with courtesy and professionalism, • Communicate effectively with customers, dispatchers, managers, and sales staff, • Rotate through after-hours and weekend on-call shifts, • Spot new business opportunities while servicing existing accounts, • Maintain your service vehicle and manage parts orders, • Complete all required paperwork and attend ongoing training, • Take on additional responsibilities as assigned What You'll Need: • Minimum 2 years of hands-on experience with HVAC and refrigeration systems, • EPA Universal Certification, • Strong electrical and mechanical aptitude, • Excellent communication and customer service skills, • Dependable, punctual, and organized work ethic, • Must be 18 years of age, • Completion of a successful background check and drug screen, • Driving record must align with our safety standards What You'll Get: • Competitive hourly pay plus overtime, • Company vehicle and cell phone, • Medical, dental, and vision insurance, • Paid vacation, holidays, and life insurance, • 401k with company match, • Ongoing technical training and development, • Town Shares program, which allows you to share in the long-term financial success of our company as you grow with us. Ready to take your career to the next level? Visit Ace Service Co. to learn more and apply today. About ACE Service Company: Since 1947, Ace Service Company has been an integrity-driven company recognized for service excellence in commercial cooking, refrigeration, HVAC, ware-washing, and ice machine repair and maintenance. We provide service for Massachusetts, Rhode Island, and Southern New Hampshire. Ace Service Company covers, with 100% self-performing technicians strategically placed to serve quickly and inexpensively. Our technicians are factory-trained and CFESA certified, so you can be sure to receive high-quality workmanship on your equipment repairs. Ace Service Company offers 24-hour service - 7 days a week, 365 days a year, with a live answering service so you are never without someone to help in an emergency. Our trucks are stocked with the most commonly used parts for most equipment repairs to get you back up and running quickly.

Site: Brigham and Women's Faulkner Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Under the supervision of the Nursing Director and as a member of the Unit Based Patient Care Team, the unit secretary performs a wide range of secretarial duties and coordinates unit/floor procedure to ensure professional and efficient operation of the department in providing quality patient care. Performs the following duties to support unit operations and coordination of resources including but not limited to, answering unit phones, collaborating with health care team members and other departments, scheduling patient tests and appointments, maintaining all medical records, initiating and tracking unit requests, coordinating discharges, transfers, and admissions proactively to assure efficient operation and management of resources on the unit. Demonstrate the knowledge and skills necessary to provide indirect patient family centered care appropriate to the age of the patients served on assigned unit. Responsible for receiving visitors and responding to needs of patients and family members. Does this position require Patient Care? No Essential Functions Provision of a Safe Environment - Assists in maintaining a safe environment and intervenes appropriately. Service - Ensures patient and family member's needs and expectations are met in a timely and caring manner. Organizational Ethics - Maintains and promotes the mission and values of the organization. Management of Resources/supplies and unit based needs - Orders, expedites and distributes unit, clerical and patient care supplies as directed by the Nursing Director to assure par levels required of efficient operations. Management of Information - Answers, coordinates and manages all phone calls to the unit in consultation with the charge nurse. Collaborative Interdisciplinary Care - Interacts with all members of health care team to provide interdisciplinary patient family centered care. Patient/Family Education - Receives and orients visitors to unit/department in a professional manner, projecting a positive public image with use of the C.A.R.E. standards. Competency - Maintains compliance with hospital, unit secretary specific competencies. Quality Improvement - Understands unit specific quality indicators. Patient Care - Responds to patient and family care by answering patient call lights and telephone in a timely manner. Grade 130 Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Nursing Assistant/Patient Care Technician [CNA/PCT] - Data Conversion - Various Issuers required and HeartSaver CPR AED - American Heart Association (AHA) required Experience Knowledge, Skills and Abilities - Certified Nursing Assistant or current Nursing Student who has completed Fundamentals of Nursing or equivalent med/surgical clinical rotation. - Staff adheres to all I C.A.R.E. Standards. - Successful completion of an approved nursing assistant training program. - Ability to effectively speak, read and write using the English language. - Ability to pass clinical competency, basic math and reading testing. - Ability to perform basic math calculations and measurements, in order to measure height and weight, intake and output and calorie counts. - Ability to accurately interpret and utilize basic medical terminology and abbreviations. - Ability to enter and retrieve computerized information. - Physical ability to push, transfer, and pull heavy loads throughout assigned shift. - Physical ability to meet core job requirements in accordance with practice setting demands, for the patient populations regularly served. - Effective interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff. - Organizational skills to set priorities and efficiently complete assigned work. - Ability to manage stress related to patient care issues, and changing hospital climate and personnel issues. Additional Job Details (if applicable) 3 East - 36 Hour Nights. (3) 12 Hour Shifts. Every Other Weekend and Holiday Requirements. Remote Type Onsite Work Location 1153 Centre Street Scheduled Weekly Hours 36 Employee Type Regular Work Shift Night (United States of America) Pay Range $18.56 - $27.58/Hourly Grade SF1130 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Working under the direction of a nurse, this position contributes to the Hospital's mission by providing both clinical and administrative assistance on the unit. The clinical assistance involves performing basic procedures necessary to provide for the care, comfort and safety of patients. The administrative support involves keeping the patient care team informed by maintaining accurate and timely electronic medical records and acting as the unit coordinator as it pertains to non-clinical issues. This dual role staff position will have an impact on quality of care and patient satisfaction by providing for their physical and emotional needs and on patient and family member satisfaction by fielding requests and information to the patient care team and family members, providing the administrative support to ensure expedient patient throughput and acting as a central resource of the patient medical record. Job Description: Qualifications: Education/Experience Required: • High School Diploma or G.E.D., • Must have/be one of the following:, • Certified Nursing Assistant, • Nursing student with completion of one medical-surgical clinical rotation, • Three months clinical care experience, • Graduate of the Winchester Hospital's Clinical Associate Training Program Preferred: At least one year of previous work experience in an administrative support role. Other Skills/Knowledge: Required: • For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team, • Basic computer knowledge., • Excellent communication and customer service skills. Licenses, Registrations, Certifications: Preferred: Certified Nursing Assistant Life Support Certification Required: Basic Life Support Population Specific Requirements: The population specific requirements differ based on the patients cared for on the unit: Neonate Infant Children Adolescent (age 13 to 18) Adult Geriatric A4 Intensive Care Unit Other Job Requirements: On-call: N/A Schedule requirements: Based on department needs. Holiday rotation is required. Travel requirements: Based on department needs. May be asked to cover other units to meet business and patient needs. Reporting Relationships: • Reports to the Nurse Manager., • Works under the direction of a nurse in the clinical role., • Does not supervise others Clinical Associate: • Provides quality and safe patient care under the direction of a nurse, utilizing compassion, empathy, and respect to collaborate with a multi-disciplinary team to achieve expected outcomes., • Welcomes and orients patients, family members and significant others to the environment., • Contributes to meeting the patient's physical, emotional, cultural, and spiritual needs., • Observes patients and reports findings and/or concerns to nurse in a timely manner., • Demonstrates purposeful rounding and promptly responds to call lights to ensure patient safety and satisfaction., • Performs required tasks including but not limited to:, • Assisting with activities of daily living, • Repositioning and ambulating patients, • Making an occupied and unoccupied bed, • Assisting in transporting patients, beds, supplies and equipment, • Collecting, labeling and transporting specimens, • Retrieving and signing out blood products, • Accurately performs point of care testing, • Obtains vital signs and weights, • Maintains accurate intake and output measurements, • Removes Foley catheters and saline locks, • EKGs, • Maintains a clean and safe work environment to enhance patient satisfaction and a culture of safety., • Sets up/breaks down rooms, ensuring expedient turnaround time., • Assists in post-mortem care in a respectful manner, • Documents accurately, legibly and timely, • Assists with procedures, • Appropriately follows the chain of command and adheres to hospital policies and procedures., • Informs patients and family members throughout the patients' experience., • Communicates effectively with the healthcare team utilizing established handoff procedures. Gives and accepts respectful feedback to enhance teamwork., • Minimizes preventable harm events and consistently executes the infection control protocols. Incorporates the Culture of Safety tools in daily practice, adhering to quality and safety guidelines and communicating near-miss or potential risks., • Coordinates work schedule with departmental supervisor to provide coverage and maintain safe staffing levels., • Maintains a clean and safe work environment to enhance patient satisfaction and a culture of safety., • Maintains appropriate supplies at the bedside and on the unit, addressing inventory issues in a timely manner., • Responds to equipment issues in a timely manner to ensure availability of equipment and to maximize its useful life., • Functions effectively in patient crisis situations and utilizes emergency resources., • Assists in preparation of patient for transport to appropriate level of care., • Maximizes patient throughput to minimize wait time., • Adheres to the Magnet standards of professional development and clinical practice. Administrative Associate: • Provides the administrative support for the unit and staff so the patient care team can concentrate on providing superior patient care., • Answers the phone for the unit, answering questions, directing calls to other team members and/or taking messages and expediently passing on information., • Greets patients, visitors, volunteers, clergy and interdisciplinary staff members. Answers questions, signs forms and/or directs the individual or question as appropriate to ensure efficient unit flow and patient/family member satisfaction., • Processes physician and other orders utilizing the electronic medical record and manual orders. Monitors orders throughout shift and notifies nursing staff promptly of stat and other pertinent issues. Questions unclear orders and seeks clarification from the nursing and medical staff., • Receives admittance information. Communicates expediently to the nursing staff to start the patient placement process and ensures the room is available for the patient. Assembles a medical chart for the patient., • Maintains accurate and complete medical charts for the patients, including the forms necessary for daily use. Copies and faxes paperwork as necessary to expedite the patient care process among the hospital departments and outside sources if appropriate., • Pages and contacts physicians for consults. Schedules tests and other diagnostic services with other hospital departments and off-site providers. Arranges ambulances and transport services. Follows through on orders for medical equipment and other non-medication needs., • Prepares the patient record for discharge. Reviews the medical record and advises the nursing staff if forms are needed prior to discharge. Disassembles medical chart according to Health Information Management Department standards., • Prioritizes functions based on emergency situations., • Completes administrative/secretarial tasks in support of the nurse manager and the department, which may include but is not limited to data entry, simple letter typing, simple spreadsheet creation, other typing needs, minute taking, and sorting and triaging mail., • May follow up with staff on green sheets and other schedule issues, at the request of the Manager., • At the request of the Manager, may call-in staff during staffing shortages., • Answers the door bell and monitors people entering and leaving the unit. Contacts security and unit leadership about concerns and follows proper safety protocols., • Files and ensures the unit has an adequate supply of various required forms., • Maintain an adequate inventory of non-medical supplies for the unit. Oversees the office equipment and addresses equipment problems timely to maximize the unit's efficiency. Department Specific Job Functions: The functions performed in the various nursing units may differ depending on the patient population. In the Clinical Associate role, staff are responsible to meet all applicable competencies. Physical and Mental Requirements/Conditions: • The employee needs to have the physical and mental abilities

Daily • Monitor the work order system and distribute work order requests to the appropriate personnel. Answering phones, • Process billable work orders on the work order system (add labor, material and mark up)., • Review and code invoices, issue to appropriate personnel for approval., • Enter approved invoices in to accounting system. Make copies of invoices, send original to accounting., • Receive request for afterhours access, prepare after hours master sheet, distribute master sheet to the operations team., • Process purchase orders in the purchase order system for vendor services and supplies, forward to property manager for review and approval., • Maintain project schedule and project status sheets., • Maintain current tenant emergency and contact phone list., • Maintain external contact list from agencies and vendors., • Maintain vendor certificate insurance file., • Maintain and prepare additions and edits of vendors in CTI., • Updating Captivate and monitoring website Weekly • Prepare time sheet for time worked and submit to property manager for approval. Monthly • Prepare monthly tenant billing, print all billed work orders from the work order system, batch by tenant, make copies and send original to accounting for billing., • Prepare monthly expense accruals and issue to property manager for review and approval., • Sent out tenant month invoices. Quarterly • Prepare quarterly expense accruals and issue to property manager for review and approval. Annual • Prepare year-end expense accruals and issue to property manager for review and approval., • Assist in putting information in the budget and supporting project spreadsheets for the new year. As Needed • Prepare insurance/liability personal injury and workers compensation reports. Call, fax and forward to risk services., • Prepare and review new hire paperwork with new employee, create personnel files. Forward to property manager for review and signature. Forward to human resources department., • Prepare reimbursement request forms for property team and submit to accounting., • Process documents associated with new hires., • Send out tenant letters regarding upcoming holidays and request for services on those holidays. Technical Skills • 1 to 3 years of previous experience in real estate preferred, • Bachelor's Degree preferred, • Software Knowledge: Extremely proficient in Microsoft Office, Excel, Word, Power Point, CTI, Angus, • Customer Service focused, • Must have strong organizational skills, ability to prioritize, handle multiple task and meet deadlines, • Possess excellent communication skills, written and verbal, • Professional telephone manners and appearance, • Exceptional communication skills, high level of confidentiality and strong attention to detail., • Ability to effectively communicate and interact with employees at all levels is critical., • Must have the ability to manage multiple priorities and projects., • Other duties requested by General Manager

Position at Ace Service Company Needham, MA Calling All Elite Cooking Equipment Technicians! Competitive Pay Benefits Company Vehicle Sign-On Bonus Up to $12,000 (for experienced techs) $26.00-$55.00 based on experience Are you the kind of technician who can walk into a commercial kitchen and instantly know what's wrong with the fryer, the oven, and the steamerbefore anyone even says a word? Do you thrive on solving problems fast, keeping commercial kitchens humming, and being the go-to expert when the heat is on? Ace Service Co. is looking for seasoned pros who know their way around hot-side commercial cooking equipment and aren't afraid to roll up their sleeves and get to work. If you've got the skills, we've got the opportunityand the perks to match. Why Ace Service Co. Is the Place to Be: • Competitive hourly pay reflects your experience and hustle, • Overtime pay that rewards your extra effort, • Company vehicle, phone, and tabletbecause you deserve the best tools, • Medical, dental, and vision coverage, • Paid vacation, holidays, and life insurance, • 401k with company match to help you build your future, • Hands-on technical training to keep your skills razor-sharp, • Town Shares Program: We give you the opportunity to share in the long-term financial success of our company as you grow with us! What You'll Be Doing: • Troubleshooting and repairing commercial cooking equipment like fryers, ovens, steamers, ranges, and more, • Delivering top-tier service with professionalism and respect, • Managing service calls efficiently and accurately, • Communicating clearly with customers, dispatchers, managers, and sales teams, • Participating in after-hours and weekend on-call rotations, • Identifying new business opportunities while on the job, • Maintaining your service vehicle and managing parts orders, • Completing paperwork and attending training sessions, • Tackling other tasks assigned by your manager What We're Looking For: • A seasoned proor ready to become onewith experience servicing commercial cooking equipment, • Eager to learn and grow through hands-on, onsite training opportunities, • Strong electrical, mechanical, and troubleshooting skills, • Excellent communication and customer service abilities, • Dependable, punctual, and organized, • Professional appearance and attitude, • Must be 18 years of age, • Completion of a successful background check and drug screen, • Driving record must align with our safety standards Bonus Points If You Have: • Experience with a wide range of commercial kitchen equipment, • CFESA certification, • Factory training credentials, • Comfort with digital tools and software If you're ready to turn up the heat and join a team that values your expertise, Ace Service Co. is ready for you. Apply now and let's make kitchen magic happen. About ACE Service Company: Since 1947, Ace Service Company has been an integrity-driven company recognized for service excellence in commercial cooking, refrigeration, HVAC, ware-washing, and ice machine repair and maintenance. We provide service for Massachusetts, Rhode Island, and Southern New Hampshire. Ace Service Company covers, with 100% self-performing technicians strategically placed to serve quickly and inexpensively. Our technicians are factory-trained and CFESA certified, so you can be sure to receive high-quality workmanship on your equipment repairs. Ace Service Company offers 24-hour service - 7 days a week, 365 days a year, with a live answering service so you are never without someone to help in an emergency. Our trucks are stocked with the most commonly used parts for most equipment repairs to get you back up and running quickly. Ace Service Company is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Medical Assistant Medical scribe / Patient care Coordinator Date posted: October 27, 2025 Pay: $17.00 - $22.00 per hour Job description: Job description Looking for detailed oriented Multitasker Candidate for Medical Assistant Medical scribe / Patient care Coordinator Job description Full time/Part time (2-3 Full Days for Part Time) Community Internist Associates is looking for a motivated and driven Medical Assistant / Medical Office Coordinator to join our ranks and provide high-quality support and care to our patients. We are a small, close-knit office of hard-working staff, committed to providing an excellent experience and care to our patients. As we are a small private practice we can go extra for our patients and staff. You will be expected to assist patients and the doctor for Clinical Note writing , coordinate patient schedules, patient appointments, as well as provide general office support. Additionally, administrative duties include greeting patients as they arrive, answering phone calls and emails, scheduling appointments, and updating and filing patients’ medical records. We are looking for someone driven to learn, who is highly organized and works efficiently and well with others. Someone with good communication skills and who is always looking for ways to improve. This job is a great learning experience for students looking to get into the medical field; this is an environment that lends itself to providing great training and skills to people who want to level-up in their field and expand their skill-set. What you would do: · Provide quality patient care, with organizational skills that will perpetuate high standards of care for patients and families. · Join hands with other staff and doctor with providing care that is appropriate for the patient’s age. · Supply aid in devising a plan of care for patients that takes into account patient problems, anticipated outcomes, and addresses preventative measures. · Prepare for patient visits by familiarizing yourself with the patient’s medical history. · Take and record patient vitals reconcile problems and medication. · Answer phone calls, respond to patient questions, and take messages Prepare rooms and ensure supplies are ready, ordering more when necessary • File insurance forms and call insurance companies with questions about coverage Qualifications: • Minimum High School Diploma or equivalent required, • Some Collage a plus, • Excellent verbal and written communication skills must, • Exceptional interpersonal skills in order to provide the best comfort and care to patients, • Ability to assist with a varied workload, • Attention to detail, • Quick thinking and Problem-solving skills, • Multitasker a must. Preferred: • Bachelor’s Degree preferred, • Associate Degree in a medical field a plus, • Knowledge of medical terminology, • Experience working in a hospital or related healthcare environment, • Experience with medical billing/coding, • Office experience. -Knowledge of HIPAA regulations and a commitment to maintaining patient confidentiality. An excellent opportunity for anyone looking to pursue nursing, or a job in the medical field. We provide hands-on training that will be invaluable in the field. • Flexible Hours, • Vacation /Sick time, • Willing to train, • 401 K Profit Sharing We are an equal opportunity employer, and value diversity at our practice. We do not discriminate on the basis of race, religions, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Job Types: Full-time, Part-time Expected hours: 20 – 37 per week Benefits: • 401(k), • 401(k) matching, • Health insurance, • Paid time off Medical Specialty: • Primary Care Schedule: • Monday to Friday, • No nights, • No weekends Experience: • Management: 1 year (Preferred) Ability to Commute: • Stoneham, MA 02180 (Required) Ability to Relocate: • Stoneham, MA 02180: Relocate before starting work (Required) Work Location: In person Job Types: Full-time, Part-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Vision insurance Work Location: In person Job Types: Full-time, Part-time Benefits: • 401(k), • 401(k) matching, • Health insurance, • Life insurance, • Paid time off

Job DescriptionDescription: At bartaco, food is our passion. But people are our purpose. We invest in our team because our people are at the heart of what we do. We’re committed to creating an atmosphere where team members can learn, develop, and succeed every day. Whether you aspire to excel in a leadership, hospitality, or culinary role, bartaco is an environment that fosters growth and helps you achieve your goals. At bartaco, we’re guest-obsessed. Our mission is to create memorable moments for every guest, every time. It’s who we are. We are looking for hosts to create the bartaco experience and who live and breathe our touchstones. Our culture is defined by these values and guides how we work together to create the most incredible experiences for our guests. • Pride: You take pride in your work and in contributing to something special, • Good People: You value teamwork, treat others with kindness, and build trust with those around you, • Positively Intolerant: You hold yourself and your team accountable for delivering quality and consistency because our guests deserve nothing less, • Introspective: You’re always looking to grow and improve, taking feedback as an opportunity to get better, • Transparent: You communicate openly and honestly, fostering a culture of trust and collaboration, • We Have Fun and Make People Happy: You bring energy, warmth, and a genuine smile, knowing that your positivity can brighten someone’s day At bartaco, the guest experience starts and ends with you! As a host, you are the first and last impression our guests will have, making your role essential in creating memorable moments. We go above and beyond to create meaningful experiences — from greeting guests with enthusiasm to celebrating special occasions. Your warmth, energy, and hospitality set the tone for their time with us. We're looking for individuals who thrive in a fast-paced environment, enjoy connecting with people, and are passionate about providing exceptional hospitality. As a host at bartaco, here’s an overview of what you’ll do: • Own the Door: Create a warm and memorable first impression by welcoming every guest with a smile and genuine enthusiasm, • Manage the Flow: Oversee table availability, manage waitlists and call-ahead seating, and provide accurate wait times to ensure a seamless guest experience, • Seating: Escort guests to their tables while engaging in friendly conversation. Anticipate their needs, including seating preferences, highchairs, or accessibility accommodations, • Answer the Phone: Provide a warm and helpful phone experience by answering guest inquiries about the menu, hours, or directions, • Know Your Stuff: Stay knowledgeable about our menu and confidently offer recommendations, especially to first-time guests, • Stay Organized: Keep the host stand clean, organized, and well-stocked with all necessary supplies, • Communicate Effectively: Maintain clear and timely communication with managers and servers to meet guest needs promptly What We’re Looking For: • A friendly, welcoming demeanor and a genuine passion for hospitality, • Strong multitasking abilities and exceptional attention to detail, • A desire to create memorable moments by celebrating guest milestones through personalized service, • Team players who embody bartaco’s values of Integrity, Pride, Hospitality, and Teamwork, • A positive, energetic attitude and dedication to delivering an outstanding guest experience Perks, Benefits + Rewards, just for you: • A fun work environment!, • Career development and advancement opportunities, • Competitive pay, • Meal discounts when dining at bartaco, • Paid vacation time, • Gym and fitness center discounts, • Opportunity to learn multiple languages/language education, • Discounted virtual pet care, • Medical, dental, and vision insurance, • Mental Health and holistic wellness support, • 401K enrollment and matching Requirements: Physical Requirements: • Bringing an energetic hustle and positive attitude to every shift, • Lift and carry items up to 25 pounds, • Walk and stand throughout shifts; remain at assigned stations during busy periods, • Perform tasks requiring continuous movement, such as reaching, bending, and carrying trays Knowledge and Skills: • Strong communication and customer service skills, • Willingness to learn and collaborate with others, • While not required, previous restaurant experience is encouraged, • Attention to detail and the ability to multitask

Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit www.ccrmivf.com Location Address: 300 Boylston St, Suite 300, Chestnut Hill, MA 02467 Department: Clinical Work Schedule: Monday – Friday What We Offer Our Team Members: • Generous Paid time-off (PTO) and paid holidays, • Medical, Dental, and Vision Insurance, • Health benefits eligible the first day of the month following your start date., • 401(k) Plan with Company Match (first of the month following 2 months of service), • Basic & Supplement Life Insurance, • Employee Assistance Program (EAP), • Short-Term Disability, • Flexible spending including Dependent Care and Commuter benefits., • Health Savings Account, • CCRM Paid Family Medical Leave (eligible after 1 year), • Supplemental Options (Critical Illness, Hospital Indemnity, Accident), • Professional Development, Job Training, and Cross Training Opportunities, • Bonus Potential, • Potential for Over-time Pay (Time and a half), • Holiday Differential Pay (Time and a half), • Weekend Shift Differential Pay ($4.00 per hour) What You Will Do: The Clinical Coordination Assistant demonstrates knowledge and skill in the care of all infertility patients and works with the IVF Nurse Coordinator to facilitate care for the CCRM patients. This position reports directly to the Clinical Manager and takes daily direction from the Nurse Coordinators/Physician/Clinical Manager and Practice Administrator. • Transcribe, enter, scan, and verify data from source documents into the electronic medical record in an accurate and timely manner., • Place daily lab orders as directed by RN., • Obtain prior authorizations for medications as directed by RN., • Call patient pharmacy with patient prescriptions and prescription refills as directed by RN., • Perform chart audits for weekly ART meeting., • Track and audit all patient consent forms for completion. Alert RN if deficiencies noted., • Verify that patient work up status is completed and ensure communicable labs are kept up to date., • Track inventory and ensure timely documentation of all incoming and outgoing consignment medication for nurse team, as needed or as delegated., • Attend hormone meeting with the nursing team., • Assist with monitoring nurse team flags and facilitate flag completion as needed., • Assist with answering calls to nurse line and checking nurse line voicemails as needed or when delegated., • Within scope of practice, answer triaged phone calls for nursing team and document action taken in patient EMR., • Other duties as assigned. What You Bring: • High School Diploma required., • Medical Assistant certificate preferred., • Current BLS certification required., • 2+ years of medical assistant experience preferred. Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office, clinical and/or laboratory setting. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. While performing the duties of this job, the employee will interact with others and ensure compliance with medical regulations, ethical guidelines, and organizational policies to maintain the highest standards of care and patient and staff safety. CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Description At PEARCE, we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world's largest commercial real estate services and investment firm. To learn more about Pearce visit http://www.pearce-services.com. Your Impact: Are you a skilled and highly motivated Generator Technician who is looking to learn and grow in a fast-paced, challenging job in the Telecom industry? If so, Pearce has a career for you! Our Generator Technicians service and repair commercial generators on cell phone towers in your region. This role is a great match for independent, self-starters who are willing to travel. Core Responsibilities: • Maintaining generators, diagnosing and repairing problems, installing and replacing components or entire systems, and performing additional maintenance or upgrades on out-of-season equipment, • Conducting performance checks and regular maintenance on generators to ensure proper readiness, reading and following blueprints or other design specifications to install or repair, • Install fuel and water supply lines, pumps, electrical wiring and controls, and other components, and test for proper operation, • Be responsible for responding promptly/timely to Power/Generator alarms; have the ability to be on call 24/7 if necessary and respond promptly in answering assigned phone and email, • Perform work with the awareness of all potential hazards connected with the installation and maintenance of power supply equipment, switching gear, and other equipment, including but not limited to falls, electric shock, falling objects, and traffic; use safety equipment and utilize safety practices; attend and participate in all designated safety and training meetings Specific duties may vary or evolve over time based on business and client needs. Core Experience: • Two or more years of experience with generator maintenance is preferred and a minimum of one year of intense work-related experience with generator and electrical maintenance-related software, hardware, and processes, • Thorough knowledge of generator installations, maintenance, and repair of Generators; knowledge of electronic, mechanical, and electrical components; moderate computer skills, • Basic knowledge of pertinent FCC/FAA/EPA/OSHA regulations Physical/Work Environment: At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards. • This position requires lifting over 50 pounds, stooping, bending, kneeling, squatting, climbing, and standing for long periods of time, • Must have the ability to inspect and/or troubleshoot equipment/alarms effectively, both visually and audibly, • Must be willing and able to drive long distances, workday, evening, or night hours; overtime, emergency callouts, weekends, and holidays as required; must assume 24-hour on-call duty when assigned and be gone from home for extended periods of time, • Must be able to pass a DOT physical At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range $30—$40 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Learn more about us at www.Pearce-Services.com!

Job Description Competitive PayBenefits*Company Vehicle Sign-On Bonus Up to $10,000(for experienced techs) Are you a seasoned refrigeration technician who knows how to keep things chill under pressure? Ace Service Co. is on the lookout for experienced professionals who can troubleshoot, diagnose, and repair commercial refrigeration systems with precision and professionalism. From ice machines to walk-in coolers, freezers, ovens, fryers, griddles, and HVAC units, if you’ve got the skills, we’ve got the opportunity. What You’ll Be Doing: • Perform expert diagnostics and repairs on commercial refrigeration and ice machines, • Troubleshooting and repairing commercial cooking equipment like fryers, ovens, steamers, ranges, and more, • Respond to emergency service calls and conduct routine preventative maintenance, • Deliver outstanding service with courtesy and professionalism, • Communicate effectively with customers, dispatchers, managers, and sales staff, • Rotate through after-hours and weekend on-call shifts, • Spot new business opportunities while servicing existing accounts, • Maintain your service vehicle and manage parts orders, • Complete all required paperwork and attend ongoing training, • Take on additional responsibilities as assigned What You’ll Need: • Minimum 2 years of hands-on experience with HVAC and refrigeration systems, • EPA Universal Certification, • A seasoned pro—or ready to become one—with experience servicing commercial cooking equipment, • Eager to learn and grow through hands-on, onsite training opportunities, • Strong electrical and mechanical aptitude, • Excellent communication and customer service skills, • Dependable, punctual, and organized work ethic, • Ability to pass a drug screen and background check, • Valid driver’s license with a clean driving record, • Must be 18 years or older What You’ll Get: • Competitive hourly pay plus overtime, • Company vehicle and cell phone, • Medical, dental, and vision insurance, • Paid vacation, holidays, and life insurance, • 401k with company match, • Ongoing technical training and development Ready to take your career to the next level? Visit Ace Service Co. to learn more and apply today. About ACE Service Company: Since 1947, Ace Service Company has been an integrity-driven company recognized for service excellence in commercial cooking, refrigeration, HVAC, ware-washing, and ice machine repair and maintenance. We provide service for Massachusetts, Rhode Island, and Southern New Hampshire. Ace Service Company covers, with 100% self-performing technicians strategically placed to serve quickly and inexpensively. Our technicians are factory-trained and CFESA certified, so you can be sure to receive high-quality workmanship on your equipment repairs. Ace Service Company offers 24-hour service - 7 days a week, 365 days a year, with a live answering service so you are never without someone to help in an emergency. Our trucks are stocked with the most commonly used parts for most equipment repairs to get you back up and running quickly. To learn more, please visit us at: http://www.aceserviceco.com/ Ace Service Company is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. \nCompany Description Ace Service Company has been delivering expert commercial equipment repair since 1947. Serving Massachusetts, Rhode Island, and Southern New Hampshire, we offer 24/7 emergency service with CFESA-certified technicians and fully stocked trucks for fast, reliable repairs. From cooking and refrigeration to HVAC and ware-washing, we keep your operation running smoothly—with integrity and excellence at the core. Ace Service Company has been delivering expert commercial equipment repair since 1947. Serving Massachusetts, Rhode Island, and Southern New Hampshire, we offer 24/7 emergency service with CFESA-certified technicians and fully stocked trucks for fast, reliable repairs. From cooking and refrigeration to HVAC and ware-washing, we keep your operation running smoothly—with integrity and excellence at the core.

Job Description CLASSIFICATION/STATUS: Non-Exempt, Licensed, Full Time, 40 hours/week, Permanent IMMEDIATE SUPERVISOR: Nurse Manager SUPERVISORY RESPONSIBILITIES: None LOCATION: Remote SALARY: Band E ($34.50 - $45.00/hour) WHO YOU ARE:YOUR ROLE & IMPACT The mission of Charles River Community Health (CRCH) is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them. The Call Center Triage Nurse is a member of the Call Center Care Team and is responsible for applying clinical knowledge and judgment and using decision-making skills to analyze and act on patient care issues. The Call Center Triage Nurse will provide clinical support in assessment of symptoms, determination of symptom acuity, offering information related to symptom management, patient education and care coordination. YOUR RESPONSIBILITIES • Assess patients' medical problems and complaints by phone and in person. Provide information and advice for home treatment when indicated., • Obtain history and gathers triage information to determine appropriate avenue for care., • Relay triage information and facilitates communication between the provider and the patient concerning patient disposition., • Based on assessment, assist physician to determine appropriate disposition., • Assist in the management of patient utilization of health care system and provides patient education relative to health care needs, use of community resources and responsibilities of membership in managed care., • Provide telephone advice according to established guidelines and protocols. Monitors compliance and evaluates effectiveness of home treatment instructions., • Develop telephone triage guidelines as needed., • Demonstrate ability to initiate appropriate nursing interventions in prompt, precise and a professional manner while answering calls., • Assist patients and family members or other clients with concern and empathy., • Collaborate with Call Center staff in medical education that will help in delivery of patient care., • Assist our Referral Department with clinical judgement/decision making and follow up with patients., • Follow up with providers and/or nursing team once patient results have been delivered., • Arrange for evaluation by a provider when indicated either by scheduling an appointment or telephone follow-up., • Refer patients to the emergency room in consultation with a provider when indicated., • Refer patient to other Health Center support services when indicated., • Arrange transportation as needed., • Educate patients and families by phone and in the Health Center about minor illnesses, medication usage, health maintenance needs, blood sugar monitoring, nebulizer usage and other prescribed health care regimens, operational procedures, and specialist referrals., • Participate in the establishment and documentation of standard triage protocols and procedures and patient education information and present materials for review/approval by Medical Director and/or quality assurance committee., • When necessary, secure appropriate interpreting services to handle communication with patients., • Work within various managed care systems to make appropriate triage decisions and to coordinate referral authorizations with the Manager of Managed Care., • Document all encounters in the medical record., • Participate in community outreach projects and Center meetings as requested., • Participate in Quality Assurance activities as directed., • Work collaboratively with other Health Center staff in meeting JCAHO and other regulatory and/or funding requirements., • Perform other duties as assigned by Nurse Manager or designee.YOUR QUALIFICATIONS, COMPETENCIES, TRAITS, • In-state residency in Massachusetts preferred., • Massachusetts nursing license RN required., • CPR/BLS certification required., • Bachelor of Nursing (BSN) OR ADN with 5+ years of triage experience in an outpatient setting required., • Minimum of three years experience preferably in an ambulatory setting/community health center with Family Practice focus., • Minimum of three years experience with telephone assessment and crisis management required., • Bilingual (Spanish, Portuguese, or Haitian Creole) highly preferred., • Basic computer skills required and EHR (Epic) experience preferred., • Excellent communication and documentation skills., • Ability to multi-task strongly preferred., • Required to be onsite for training and meetings as needed., • Must have a willingness to work flexible hours to meet the organization's needs/demands., • Must have excellent communication skills, particularly with people from diverse cultures, with the ability to understand the community, population, and patients we serve., • Must believe in the work we do at CRCH, with a strong passion to serve underserved populations in diverse settings.WHO WE ARE & WHAT WE DO Charles River Community Health’s mission is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them. CRCH is a comprehensive practice providing medical, pharmacy, dental, behavioral health, optical, and vision services to diverse underserved local communities. We serve over 13,500 patients annually, and 90% of those served are low income, while over 70% need services in a language other than English. We are committed to providing patients with timely access to the right care, at the right place and at the right time, collaborating with other organizations to connect patients with a comprehensive range of services and provide continuity of care, and creating new community partnerships to meet the changing needs of patients and the community. We value caring for everyone with dignity, respect, and compassion, reducing cultural, financial and other barriers to care, and eliminating health care disparities for our patients. We also advocate for the needs of our patients, the community, and public health causes. OUR PROMISE If you are passionate about providing service excellence in a mission-driven, team-oriented, and progressive organization, you will find your career as Call Center Triage Nurse rewarding and impactful! You will also find a partner in your career path goals and trajectory! OUR BENEFITS & PERKS • Medical & Dental Insurance, • Short & Long-term Disability Insurance, • Generous Paid Time Off, • Flexible Spending Account, • Employee Assistance Program, • Tickets at Work, • Health Reimbursement Arrangement, • Travel Reimbursement, • Professional Development Opportunities, • Solid track record of developing and promoting employees internally! Charles River Community Health is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, CRCH will better serve our local communities and continue to provide quality patient care and services. CRCH is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, CRCH prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

Job Description Working Hours: Monday - Friday 8.30 am - 5 pm Schrott Perio Implants is seeking a personable, proactive, and detail-oriented patient coordinator / dental administrator / receptionist to join our established periodontal and dental implant practice in Belmont. Our practice is known for high-quality care, clinical expertise, and a thoughtful, personalized approach. As a patient coordinator you will be a welcoming first point of contact and an essential part of each patient’s experience—from the first phone call through treatment and follow-up. This is an opportunity for someone who enjoys connecting with people, takes pride in doing things well, and wants to contribute to a respected specialty practice. About the role You will work closely with our administrative and clinical teams to keep the office running smoothly and help patients feel informed, comfortable, and well cared for. Your responsibilities will include: • Welcoming patients and visitors with warmth and professionalism., • Answering phone calls, scheduling appointments, and managing the practice calendar., • Explaining administrative aspects of treatment, answering billing questions, and helping patients navigate dental insurance., • Verifying insurance benefits, assisting with claims, and processing payments., • Maintaining accurate, organized patient records and handling confidential information in accordance with HIPAA requirements., • Coordinating referrals, patient intake, and follow-up appointments., • Supporting daily office operations, including correspondence, data entry, supply ordering, and maintaining a welcoming reception area., • Communicating with the clinical team to ensure a seamless patient experience. Who we are looking for Our ideal candidate brings dental office experience, a positive attitude, and a strong sense of ownership. You should feel comfortable balancing a busy schedule with the personal attention each patient deserves. Qualifications include: • Prior administrative or front desk experience in a dental office., • Working knowledge of dental insurance, billing, terminology, and procedures., • Proficiency in Dentrix and Microsoft Office, including Word, Excel, and Outlook., • Excellent communication skills and a friendly, professional manner., • Strong organizational skills, accuracy, and attention to detail., • The ability to prioritize, multitask, and follow through reliably., • A collaborative mindset and willingness to learn. Why join our practice? You will play a meaningful role in a well-established specialty practice where quality, professionalism, and patient relationships guide our work. If you enjoy helping people and want to bring your skills to a team that takes pride in exceptional care, we would love to hear from you. To apply, please submit your résumé and a brief introduction describing your dental office experience and interest in the position. \nCompany Description Schrott Perio Implants is a well-established, highly respected periodontal and dental implant specialty practice located in Belmont, MA. Led by Dr. Alexander Schrott, a board-certified periodontist with extensive international training, academic experience, and scientific publications, our practice is dedicated to providing exceptional patient care. Unlike high-volume dental offices, we emphasize quality, personalized attention, and lasting patient relationships. Our experienced team of periodontists, dental hygienists, dental assistants, and administrative professionals works together in a friendly, supportive, and professional environment. We take pride in serving a loyal, appreciative patient community and are looking for a dependable, personable, and motivated individual to become a valued, long-term member of our team. Schrott Perio Implants is a well-established, highly respected periodontal and dental implant specialty practice located in Belmont, MA. Led by Dr. Alexander Schrott, a board-certified periodontist with extensive international training, academic experience, and scientific publications, our practice is dedicated to providing exceptional patient care.\n\nUnlike high-volume dental offices, we emphasize quality, personalized attention, and lasting patient relationships. Our experienced team of periodontists, dental hygienists, dental assistants, and administrative professionals works together in a friendly, supportive, and professional environment.\n\nWe take pride in serving a loyal, appreciative patient community and are looking for a dependable, personable, and motivated individual to become a valued, long-term member of our team.

Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses). Have access to a digital camera or cell phone that takes pictures

Act as a liaison between members and government agencies, conducting outreach via phone calls and letters. Ability to handle a high volume of outreach calls and manage multiple priorities.

This contract/temporary call center role is ideal for candidates with 1 to 2 years of customer service or call center experience who enjoy helping callers, solving problems, and working in a structured remote environment. Job Summary - MUST HAVE 6 MONTHS OF CALL CENTER EXPERIENCE AND NJ RESIDENT. Re

Customer Relationship Management (CRM), Data Entry, Microsoft Office Suite, Call Center Systems, Account Management, Computer Applications, Documentation, Customer Support Tools. Experience in a call center or high-volume customer service environment.

Your primary responsibility is to provide exceptional service to our members by handling a high volume of inbound calls in a fast-paced, virtual environment. Professionally manage back-to-back inbound calls while navigating multiple computer systems to assist members. Perform tasks and resolve inqui

This position would receive inbound calls and make outbound calls dealing with healthcare insurance. Must have excellent phone skills and verbal, written and interpersonal skills.

El Paso, TX Brownsville, TX Dallas, TX Metro Area Del Rio, TX Hidalgo, TX Laredo, TX Ft Worth, TX metro area Corpus Christi, TX San Antonio, TX Sierra Blanca, TX McAllen, TX Marfa, TX Harlingen, TX Denton, TX Ellis, TX Hunt, TX Kaufman, TX Rockwall, TX Collin, TX

Handle customer-service or sales calls (inbound and outbound).

Be the trusted first point of contact for our customers, providing professional support via phone, email, and other communication channels. Strong communication skills with confidence in customer interactions via phone, email, and virtual meetings.

Your main responsibility will be answering incoming phone calls, responding to customer texts and emails, answering product questions, and helping customers confidently make purchasing decisions. Answer incoming customer phone calls immediately and professionally. Manage multiple customer conversati

Your main responsibility will be answering incoming phone calls, responding to customer texts and emails, answering product questions, and helping customers confidently make purchasing decisions. Answer incoming customer phone calls immediately and professionally. Manage multiple customer conversati

We want an analytical, electrically minded troubleshooter who explains technical steps clearly and gets them right the first time. This is not a scripted call center queue. Identify the unit from its serial label and diagnose electrical and electromechanical faults over the phone: ballasts, starters