Answering phones jobs in United States - Page 2

Now Hiring: Receptionist – Be the Face of Our Company! Are you organized, professional, and great with people? We’re looking for a Receptionist to be the first point of contact for our business, ensuring a welcoming and efficient front desk experience for clients, visitors, and team members. Why Join Us? Competitive Pay & Benefits – Health insurance, PTO, retirement plans & more Career Growth Opportunities – We invest in our employees’ success Positive Work Environment – Friendly andsupportive team culture Flexible Scheduling – Full-time & part-time positions available Key Responsibilities: • Greet visitors and clients with a warm andprofessional demeanor • Answer and direct phone calls, emails, andinquiries efficiently • Schedule appointments and manage calendars with accuracy • Handle administrative tasks such as data entry, filing, and office organization • Ensure the reception area is clean, organized, and welcoming • Assist other departments as needed to keep operations running smoothly What We’re Looking For: Excellent communication & interpersonal skills Strong organizational & multitasking abilities Proficiency in Microsoft Office & office management software A professional and friendly attitude with a customer-first mindset Previous experience in reception, customer service, or administration is a plus! Ready to be the face of our company? Apply today and start your journey with us! Would you like this tailored for a specific industry (e.g., medical, corporate, hospitality)?

A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses

Boutique Law Firm seeks full time Receptionist/Administrative Assistant. Responsibilities include answering phone, greeting clients, scheduling appointments, sorting mail and various office tasks. Salary commensurate with experience.

Job Title: SALE Assistant Work locations: New York's five boroughs, Upstate New York, and Long Island job responsibilities 1. Customer development and maintenance -Explore potential customers through phone calls, emails, and other means, and introduce the company's products and services; -Assist in organizing customer product tasting activities, answering questions, and facilitating cooperation. 2. Market promotion -Online: Efficiently handle customer inquiries, maintain channels such as emails and communities; -Offline: Participate in ground promotion activities such as distributing flyers and supporting exhibitions. 3. Logistics collaboration -Assist in warehouse management: inventory, organization, handling, and shipping support of goods; -Cooperate with drivers to complete logistics delivery and ensure accurate delivery of orders. 4. Other support -Complete temporary tasks assigned by superiors and flexibly respond to multi line work. Knowledge and Skills Ability requirements -Strong communication skills, standard Mandarin, and natural and fluent telephone communication; -Proficient in using office software such as Excel and Word, with fast typing speed; -Due to physical requirements, heavy objects need to be carried -Valid driving license Having one's own private car -Experience in local promotion, sales, or customer service is preferred (excellent graduates can be trained). Quality requirements -Hardworking and able to endure occasional physical labor, capable of lifting heavy objects weighing up to 50 pounds -Strong sense of responsibility, meticulous in work, adaptable to flexible work pace; -Outgoing personality, team spirit, willing to accept challenges. C&B -Monthly salary+commission: 3.5k-5.5k (base salary+performance, specific negotiable) -Welfare: holiday benefits+training and promotion+flexible work ⏰ Deadline: April 10, 2025 Join us and you will receive: -The practical opportunity to directly engage with the market and quickly enhance comprehensive abilities; -Flat team, leadership guides hand in hand, unlimited growth! -Due to physical requirements, heavy objects need to be carried contact information:

As a remote call center agent, your duties typically involve answering customer inquiries, resolving issues, processing orders, and providing customer service via phone, email, or chat, while working from home. Answering Inbound Calls: Addressing customer questions and concerns, providing information about products or services, and resolving issues. Providing Customer Service: Offering friendly, helpful, and efficient service to ensure customer satisfaction. Resolving Customer Issues: Investigating and addressing customer complaints, problems, or technical difficulties. Processing Orders and Payments: Taking orders, processing payments, and updating customer accounts. Providing Product Information: Assisting customers with product inquiries, features, and benefits. Troubleshooting Technical Issues: Guiding customers through troubleshooting steps or referring them to technical support.

Looking for part time bartender who can work Tuesday and Wednesday. Responsibilities : - mixing drinks - taking orders - excellent customer service - answering phone call - greeting customer

The Office Administrator with a construction background will provide essential administrative support to a construction company or construction project team. This role involves handling office tasks, managing communication, assisting with project documentation, and ensuring smooth daily operations. The ideal candidate will have a strong understanding of construction processes, terminology, and project management. Key Responsibilities: Administrative Support: Answer phone calls, emails, and other correspondence related to construction projects. Manage office schedules, appointments, and meetings for project managers or other senior staff. Prepare and distribute internal memos, reports, and project documentation. Document Control and Management: Maintain and organize construction documents, contracts, and permits. Assist in the preparation and submission of tender documents and proposals. Track project schedules and ensure timely submission of reports and documentation. Maintain a filing system for easy access to project-related documents (both digital and paper). Project Coordination: Coordinate with construction teams, subcontractors, vendors, and suppliers for project-related needs. Monitor the progress of projects and help ensure deadlines and budget requirements are met. Assist in preparing and reviewing contracts and change orders. Procurement and Inventory Management: Assist in managing the procurement of construction materials, tools, and equipment. Ensure the timely delivery of materials to job sites. Track inventory levels and manage stock of office and construction-related supplies. Compliance and Safety: Ensure all necessary paperwork for regulatory compliance (permits, inspections, etc.) is up to date. Maintain safety records and ensure safety procedures are followed on-site. Help with OSHA and other regulatory document preparation. Financial Support: Assist in budgeting and tracking project expenses. Prepare and process invoices, purchase orders, and receipts for payment. Help in managing payroll for construction workers if necessary. Customer and Client Liaison: Serve as a point of contact for clients, subcontractors, and other stakeholders. Assist in addressing any client inquiries and project-related issues. Prepare reports and presentations for clients and senior management. Required Qualifications: High school diploma or equivalent (Associate’s or Bachelor’s degree preferred). Proven experience in administrative roles, with preference for experience in the construction industry. Knowledge of construction processes, industry terminology, and project management practices. Familiarity with office software (Microsoft Office Suite, Google Workspace, etc.) and construction-related software (e.g., Procore, Buildertrend, etc.) is a plus. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively. Preferred Skills: Previous experience in a construction office or project management role. Knowledge of accounting and financial principles related to construction. Understanding of building codes, safety regulations, and industry standards. Working Conditions: Office-based position with occasional visits to construction sites. Full-time hours with the possibility of overtime depending on project deadlines. This role is essential for ensuring efficient operations and supporting the overall success of construction projects, making it ideal for someone who is organized, proactive, and has a strong foundation in the construction industry.

Job Overview: Global is seeking an organized and detail-oriented Office Manager to join our growing team. The position will support the firm in all aspects of office management and operations and plays crucial role in maintaining the smooth and efficient operation in our company. In this role, you will be the primary point of contact for all customer inquiries, responsible for data entry, and various administrative tasks, ensuring that all office functions run seamlessly. If you're proactive, have strong communication skills, and thrive in a fast-paced setting, we want to hear from you! Key Responsibilities: Phone Management: Answer, screen, and direct phone calls. Take detailed messages and ensure timely follow-up. Call and follow up with leads. Be point of contact for clients and new prospects. Data Entry & Record Keeping: Input and maintain accurate data into systems. Update and manage files, records, and documents. · General Administrative Support: Manage office schedules, appointments, and meetings. Prepare reports, presentations, and meeting agendas as needed. · Assistant to VP. Assistant to the VP of Marketing & Sales when needed. Assist with schedule, calls, and any email communication as needed. Communication & Coordination: Facilitate communication between departments, clients, and vendors. Assist in preparing email communications, presentations, and webinars as needed. Qualifications: Experience Bachelor’s degree in business administration, Management, or a related field preferred Experience in an office or administrative role preferred. Strong verbal and interpersonal communication skills with the ability to interact professionally with clients, business associates, and external partners Excellent organizational skills and attention to detail. Ability to multitask and prioritize in a fast-paced environment. Ability to maintain confidentiality and handle sensitive information. Proficiency in Microsoft Office Suite (Word, Excel, Outlook), CRM, and other office software. Why Join Us? Global Financial gives you the opportunity to contribute to the growth and development of a dynamic company. A supportive and collaborative work environment encouraging growth and collaboration. Competitive salary based on experience with ability to earn commissions. Full time in our NYC office. PTO, Holiday pay, and discretionary bonuses based on performance.

Fast paced pharmacy looking for a year round part time employee for late afternoon/evening/weekend hours. Duties will include customer service, working on cash register, garbage duty, light cleaning of store, answering phones. Strong communication skills are preferred. Perfect for high school or commuting college student. The right candidate may also be trained as a delivery driver.

As the Office Manager at HDWaterNY, you will play a crucial role in maintaining smooth day-to-day operations, through effective communication and customer interaction. We are seeking a tech-savvy individual with a knack for social media management, advertising, and a quick learner who can adapt to the dynamic nature of our industry and grasp new concepts such as water filtration. Job including answering phone calls quick book and office manager

Assistant is responsible for helping our staff with multiple professional duties. This position will be mainly remote, but may require in person assistance from time to time. Multilingual candidates preferred, but not required. Must be a resident of New York City, Nassau, Westchester or Northern New Jersey. Duties include, but are not limited to, answering phone calls and greeting clients, contributing to fact-checking, compiling data, and communicating with contractors, etc. Communicating with clients via phone, by email. Briefing the manager and other employees. Seeing to administrative tasks like making copies and sending invoices. Attending meetings, taking accurate notes on proceedings. Organizing documents and record-keeping. Transcribing and proofreading documents. Scheduling client appointments. Might be required to go to properties in New York City or New Jersey from time to time. Maintaining client confidentiality and privacy. INDEPENDENT, SELF-MOTIVATED, TIME FLEXIBILITY, RESPONSIVE and AVAILABLE. Probationary period before permanent official offer.

We are looking for a friendly and organized Receptionist to join our orthodontic office! What We’re Looking For: ✅ Excellent communication and customer service skills ✅ Experience with Carestream/Orthotrac is a plus, but not required ✅ Previous receptionist experience in the medical/dental field is preferred ✅ Ability to multitask in a fast-paced environment Responsibilities Include: Greeting and checking in patients Scheduling appointments Answering phone calls and assisting with inquiries Maintain and update patient records in the office management system Assist with administrative tasks such as scanning, filing, and organizing documents Communicate with orthodontist, assistants, and other team members to ensure smooth office operations Working Hours: Monday-Thursday 9am-6pm or Tuesday-Friday 9am-6pm (Fridays 8am-5pm) One Saturday (8am-12pm) about every 6-8 weeks If you’re a team player with a positive attitude, we’d love to hear from you! High school diploma or equivalent required Salary to be determined according to experience Job Type: Full-time Pay: $18.00 - $27.00 per hour, according to your experience.

If interested, please call (M-F, 8AM - 4PM) ! We see chats, but are not able to respond. Seven one eight, four seven one, five five zero zero We are seeking a dedicated and driven personality to join our team as a Front Desk Receptionist at Wavecrest! We are looking for someone who is committed to providing exceptional customer service and care for our residents. We're seeking a strong-willed individual to serve as the face of Wavecrest and as the first point of contact, responsible for creating a positive and professional experience for visitors, residents and staff. Job responsibilities include: - Greeting residents, family members and visitors with a warm and friendly demeanor. - Answering and direct phone calls, taking messages as necessary. - Responding to inquiries about facility services and residents with accuracy and professionality. - Maintaining a clean and organized reception area, to ensure smooth workflow and operations. - Signing for packages and mail, directing them as needed. - Coordinate with staff to ensure residents receive timely assistance and support. - Corresponding with appropriate parties when residents return/or are discharged from hospital/rehab. - Ensuring residents and visitors sign in and out Qualifications: - High School Diploma/Equivalent - Previous experience in an administrative role is preferred, but not required. Extensive training and support will be provided! - Excellent communication and interpersonal skills. - Strong organizational skills with the ability to multitask. - Proficient with basic computer applications (Microsoft Office, Word, Excel, Outlook). - Compassionate and understanding attitude towards residents and their families. - Ability to maintain confidentiality and handle sensitive information. Working Conditions: - Must be able to sit for an extended period of time (8 Hours) - Must be comfortable working in a Healthcare setting. - Must be able to multitask between routing phone calls, ensuring residents are properly signing in/out all while maintaining professionality. Candidates are encouraged to submit their resumes outlining your qualifications and skills for the role. Join our team and help us make a difference in the lives of our residents by providing outstanding service and support!

As part of Little Pie Company, your role is to ensure a positive customer experience by providing courteous, friendly, efficient and attentive customer service as well as fellow team members. Performance Responsibilities Arrive to work promptly and in full uniform on scheduled days. Make sure customers are being taken care of and that the store looks great at all times. Treat each customer and colleague with kindness and respect at all times. Ensure the product being sold is fresh and presentable. Follow our cash handling procedures when using the POS to process customers’ orders. Follow and comply with all applicable health and sanitation procedures. Ensure that displays are properly stocked and front facing. Cleaning and preparing tables for use Preparing and serving food and beverages for customers. Clearing away used dishes and cutlery from tables when customers are finished. Answer telephone calls with excellent phone etiquette Cleaning should be done at the end of the day or when the storefront is slow. Maintain open communication with your supervisor and coworkers regarding any issues that may arise. Perform other duties as assigned by supervisor. Requirements Ability to work well in a busy environment High energy and engaging personality Professional demeanor Ability to work on your feet for extended periods of time Ability to work flexible hours, including weekends and holidays Summary As a Server/Customer Service/Cashier, you will be essential in delivering outstanding customer service and ensuring a smooth retail experience. Reporting to the Store Manager, your core skills in cash handling, retail sales, and communication will be vital in assisting customers and managing transactions efficiently. Your premium skills in phone etiquette and merchandising will enhance customer interactions and promote store products effectively. With a focus on teamwork and customer satisfaction, you will contribute to a welcoming atmosphere that drives sales and fosters loyalty in our café environment. Job Type: Part-time Pay: $17.00 - $18.00 per hour Expected hours: 12 – 24 per week Benefits: Employee discount Flexible schedule Shift: 4 hour shift 8 hour shift Day shift Evening shift Morning shift Application Question(s): How many years of experience do you have in hospitality? Experience: Food handling: 1 year (Required) Retail sales: 2 years (Required) Shift availability: Day Shift (Required) Night Shift (Required) Ability to Commute: New York, NY 10036 (Required) Ability to Relocate: New York, NY 10036: Relocate before starting work (Required) Work Location: In person

We are a family-owned high-end dental office looking for a respectful, sophisticated front desk employee who wants to join us for the long term. The wage per hour is negotiable and depends on experience. Responsibilities: - Present yourself in a sophisticated manner and give positive impressions to patients. - Answer phone calls promptly and professionally to assist callers with inquiries. - Verify insurance and create insurance breakdowns. Requirements: - Previous experience as a dental receptionist is required. (It is a big plus if you have handled PPO insurance.) - Demonstrate respectful and responsible behavior in all interactions with others. - Strong office management skills with attention to detail in clerical tasks.

About Us: All City Delivery has created a modern and technically advanced solution for same-day delivery. We offer honest and competitive pricing. Our current service area covers the five boroughs of NYC, with planned expansion to include Long Island, Northern NJ, Southern CT, and Westchester and Hudson Valley by the end of the year. Why Client's will choose All City Delivery ACD's competitive advantages. Reduce Fleet & Save Costs: Allow your customers to eliminate or reduce the need for vehicles and staff messengers. Your future customers will see significant savings on a reduction or elimination of salaries, insurance, maintenance, fuel, tolls, and parking expenses. Fully Automated & Trackable: Our delivery process is fully automated and 100% trackable, ensuring transparency and efficiency. Streamlined Order Entry: Save contact lists for a seamless order entry experience. The average order can be placed within 1 minute. The ACD solution allows tracking of deliveries by departments and by project/client codes. 24/7/365 Availability: We're always here for your clients, offering round-the-clock service every day of the year. No Hidden Fees: Our price is transparent, and our customers get a competitive price quote at the time of request, with no hidden charges. We also offer a pre-paid and volume discount. Single Messenger Control: The same messenger picks up and delivers the package, thus maintaining the chain of custody. Safer Delivery: Enjoy point-to-point delivery with no machine processing or depot stops. Customers have the option to purchase additional insurance up to $5000 per delivery. Better Proof of Delivery - Our Solution captures the name, signature and picture of the person we delivered to. · Eco-friendly: The ACD Delivery Solution is paperless and minimum (or no) packaging is required. No need to box it up. This saves the client money and time while helping the environment. Who needs same-day delivery? THE SHORT ANSWER - EVERYBODY! The traditional clients include Legal, Medical, Finance, Accounting and other professional industries. One overlooked market is companies with vehicles. The expense of owning and running vans and trucks is never ending. Most days, these vehicles are underutilized. ACD could be the perfect solution to supplement or replace the need for clients owning their vehicles. We have created a client calculator to help customers visually see the value of ACD. Retailers of every size have extreme pressure coming from the manufacturers and the web giants (Walmart, Target and of course Amazon). Having retailer utilize ACD's same day delivery services can provide these retailers a competitive edge. Sales Rep Opportunity We are seeking independent sales reps (commission only) with unlimited earning potential. Responsibilities: Territory Management: You will be assigned a specific territory where you will call, email, and possibly visit clients. Customer Base Development: Start with creating a customer base that generates 1,000 orders per month. o Without weekends, there are 20 workdays a month. o That is only 50 deliveries a day or 10 customers needing to deliver 5 packages a day. o Within a six-month ramp-up period, aim to increase this to 4,500 delivery orders per month. This is very doable for a hard and smart working professional sales rep. ·Requirements: o Must be in the NYC area. o Must have a computer with internet access and a cell phone. o Most importantly, you must have strong sales skills. Support Provided: o We will provide leads in your territory. o We will hire telemarketers and send emails to assist you. o We will provide printed and digital marketing tools to help you close. o We will provide clients with a discount code to assist you close. o We can have an experienced sales rep assist you with a client visit. o We will be providing you with a corporate email address, MS Office and a robust and powerful CRM solution to help you track leads and convert them to clients. Compensation: Our tiered commission structure is designed to be achievable. Our only goal is to make you successful. ACD will only succeed if you succeed. · Commissions start at 100 packages per month. · Compensation ranges from $1 to $4 per delivery order. Actions to take: Send us a list of your sales accomplishments (or resume) and a minimum of 2 profession references that are sales related. Please include a cover letter explaining why you would be the best candidate for ACD.

Salon looking for Front Desk, answering phones, marketing, social media platforms, organizing and selling retail products

You must speak English and Spanish. Be presentable. Complete paperwork. Talk to insurance companies. Talk to clients. Answer phones. Place orders. Make payments. Clean your work area.