Grand Rapids
Job DescriptionJob Title: Bookkeeper Job Category: Support Department: Business Services Location: Main Office – Grand Rapids Team: TB1 Reports to: Business Services Manager Pay Type: Hourly Travel Required: None Position Type: Full Time HR Contact: HR Director General Purpose: Interact with consumers by phone and route incoming calls to the appropriate department(s). Process all steps of payment posting, including verification of application and balancing through a final audit for all payments posted. Close accounts from the proprietary system once verified and no longer active. KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: • Answer incoming general calls and disseminate them accordingly., • Analyze accounts and post general payments., • Close accounts., • Accounts Payable, • Process payment plan requests. GENERAL RESPONSIBILITIES AND FUNCTIONS: • Ensure security, integrity, compliance, and confidentiality of data., • Ensure that all tasks meet compliance standards., • Follow procedures and training to maximize accuracy and efficiency., • Be a resource person for baseline questions and work cooperatively with all team members to coordinate basic procedures, policies, and support of the company goals., • Take ownership for the excellence, efficiency, and accuracy of work product by effectively communicating and providing support in all areas as needed including assisting with coverage during other employee absences., • Report and coordinate primarily with Team Leads and Business Services Manager regarding work-related product., • Provide suggestions for changes and improvement., • All other duties as assigned. QUALIFICATIONS AND EDUCATION REQUIREMENTS: • High School Diploma or Equivalent, • Accounting Skills, • Proficient in Relevant Computer Applications and Incoming and Outgoing Phone Contacts, • Proven Track Record for Efficiency Completing Required Work Product Consistently, • Demonstrated Longevity, Loyalty, and Ownership of Position and Responsibilities, • Attention to Detail and Goal Oriented, • Commitment to Excellent Customer Service, • Excellent Written and Verbal Communication Abilities, • Ability to Prioritize and Manage Multiple Responsibilities, • Communication Skills, • Higher-Level Thinking Skills, • Reliable and Consistent Attendance, • Adaptability, • Tenacious Work Ethic, • Fast Paced and Accurate Work Product, • Stress Tolerance, • High Energy Level, • Teamwork and Collaboration, • Integrity, • Initiative, • High Level of Accuracy, • Judgment and Problem Solving PREFERRED SKILLS: • 1-2 Years Bookkeeping/Accounting Experience, • Related Knowledge of Legal Principles and Methods Last Updated By: HR Assistant Date/Time: 12/26/2024 1:15 P.M. Monday - Friday 8a-4:30p 40 Hours per week