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About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the___ to do your best work. Creating a career you love? It's Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process ___. This role sits within the Program Management team in the SMB & Channel sales team. As a Lead Program Manager for Global Vendor Operations, you'll be responsible for shaping how Pinterest manages critical vendor partnerships and serve as a key operator at the intersection of operations, risk, legal, procurement, and business performance. This role will help define how Pinterest measures vendor success, how performance issues are identified and escalated, and how operating cadence and accountability are standardized globally. The ideal candidate is passionate about creating a culture of continuous innovation and operational excellence. What you'll do: • Establish and maintain global performance performance scorecards to monitor vendor performance, quality, and timeliness, • Use AI to create scalable tracking and alerting mechanisms to ensure vendor compliance against contractual terms, • Serve as the global escalation point for vendor performance issues; triage, prioritize, and manage resolution across regions, consolidating insights for executive teams, • Lead breach management: RCA facilitation, corrective action plan development, execution tracking, and verification of sustained recovery, • Maintain an auditable record of vendor adherence, breaches, actions taken, and outcomes to support contract management decisions, • Run global vendor operating cadence (monthly / quarterly), ensuring clear performance narratives and documented follow-ups, • Own accuracy of vendor tracking systems (i.e. onboarding / offboarding processes, supervisory orgs in Workday, etc.) and drive standardization across vendor processes, • Drive continuous improvement initiatives to enhance vendor efficiency and cost-effectiveness What we're looking for: • Bachelor's degree in business or other related field with a minimum of 8+ years of professional work experience including 5-8+ years of experience in operations, vendor management, program management, or financial operations, • Demonstrated ability to use AI to improve speed and quality in your day-to-day workflow for relevant outputs., • High integrity and ownership: you protect sensitive data, avoid over-reliance on AI, and remain accountable for final decisions and deliverables, • Proven track record of building and scaling vendor networks, • Leadership: Proven track record of managing large-scale, complex operations and influencing stakeholders without direct authority, • Analytical Rigor: Expert-level ability to use data to tell a story, identify trends, and drive action in a fast-paced environment, • Communication: Exceptional verbal and written communication skills, with the ability to navigate a complex, global matrix organization, • Advanced working skill set with Salesforce, Tableau, and MS Office / Google Suite Relocation Statement: • This position is not eligible for relocation assistance. Visit our ___ page to learn more about our working model. In-Office Requirement Statement: • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection., • This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country. #LI-REMOTE #LI-AT6 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity and incentive compensation. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found ___. US based applicants only$114,499—$235,734 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete___for support.

We have a unique opportunity for a California Market Sales Leader in our Health Solutions business. This colleague will work with teams in our Irvine, Los Angeles, San Francisco, and Sacramento offices to scale our presence in Health across core and specialty (e.g. Voluntary Benefits, Executive Benefits) practices. This is a hybrid role with the flexibility to be based in either our Irvine, Los Angeles, or San Francisco office. This role reports to the West Region Health Market Sales Leader. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed. • Develop and implement strategies to achieve and exceed Health Solutions new and expanded sales goal in our California markets. Own annual target and pipeline for California health sales growth., • Drive channel management strategy, execution & coaching, to encompass Health Solutions new and expanded sales from the following sales channels:, • Account Executives, • Producers, • Specialty Practice Leaders, • Third party originators, as applicable, • Manage performance of Health Solutions producers in the markets, in conjunction with Resident Sales Directors, Resident Managing Directors and Local Practice Leaders, • Recruit health-focused producers, especially in our Los Angeles and San Francisco offices, • Develop sales plays to create ideas that leverage Aon's unique differentiators to drive revenue expansion in California markets, • Coordinate and execute Marketing events and sales follow-up action plans, in close collaboration with Marketing personnel and Local Practice Leaders, • Use market knowledge and our capabilities to make targeted outreach calls, spark interest with potential clients, and secure meetings or presentations, • Develop sales proposals, presentations, and RFP responses that creatively address complex prospect needs and clearly communicate the business value of our services and solutions, • Lead complex account opportunities from initial identification through close, guiding pricing negotiations, facilitating product and expectation discussions, and securing favorable financial outcomes for the business, • Manage research and analysis on relevant markets and industries to uncover client needs, target new accounts, and identify expansion opportunities within existing relationships and the broader book of business, • Develop and deliver sales skills building programs that enhance the sales abilities of channel members, • Administer leadership cadence of Health Solutions Sales Operations, including:, • Pipeline analysis and reporting, • Sales credit allocations, • Coach and present introductory and finalist meetings, • Conduct post-mortem on wins/losses, • Ten plus years of healthcare sales experience, • Consulting experience preferred, • Superior communication and presentation skills This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus and production incentives in addition to base salary. The amount of any bonus and production incentives varies and is subject to the terms and conditions of the applicable incentive plan. In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. 2576626

Location: Remote - Remote within US Remote | Full-time Compensation: $135K - $150K We are hiring on behalf of our client who is a fast-growing software organization dedicated to the development and support of a leading open-source, proof-of-stake decentralized platform. This EVM-compatible network is engineered for enterprise and Web3 applications, prioritizing speed, security, and sustainability through a governance model that includes industry leaders across multiple sectors and regions. The Developer Relations Engineer – Education Lead will be responsible for scaling how developers learn, build, and deploy on this ecosystem. The primary objective is to transition from ad-hoc resources to structured, outcome-driven learning experiences that guide developers from first interaction to production. This role is pivotal in ensuring that developer education serves as a high-impact growth lever, accelerating onboarding and increasing the number of successful deployments on both testnet and mainnet. Key Responsibilities • Own the end-to-end developer education strategy, designing structured learning paths that facilitate production-readiness., • Develop high-quality technical learning experiences, including tutorials, structured courses, demonstrations, and code samples., • Maintain a consistent content cadence across multiple formats, including written documentation, video content, and interactive modules., • Engineer functional applications and templates that serve as both instructional tools and reusable developer assets., • Lead technical workshops, webinars, and live coding sessions to engage developers across various skill levels., • Identify, track, and analyze education-related metrics—such as completion rates, activation, and progression to mainnet—to iterate on strategy., • Collaborate cross-functionally with engineering, product, marketing, and community teams to align educational initiatives with broader ecosystem priorities., • Technical Proficiency: Strong hands-on engineering background with JavaScript, Python, and/or Java, including the ability to build and ship functional applications., • Instructional Design: Proven experience designing structured technical learning programs, such as certifications, learning paths, or comprehensive courses., • Communication: Exceptional ability to translate complex technical concepts into clear, engaging, and accessible learning experiences., • Content Delivery: A demonstrated track record of shipping technical content across both written and video formats., • Ownership: High degree of autonomy and the ability to set direction within a fast-moving, distributed environment., • Data Literacy: Proficiency in using data, including completion rates and engagement metrics, to inform and refine content strategy., • Advocacy: Experience engaging developer communities through workshops, hackathons, or live sessions., • Preferred Qualifications: Familiarity with Web3/EVM ecosystems (Smart Contracts, Solidity, Hardhat, Foundry, ethers.js), knowledge of concepts, or experience with AI-assisted developer productivity tools., • Competitive compensation package., • Equity and Token-based incentives., • Performance-linked bonuses., • Comprehensive health insurance and retirement savings (401k) for eligible US-based employees. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing . MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting .

About the Job: As a Staff Product Manager, you will drive business outcomes for LaunchDarkly’s core products: feature management for Enterprises. LaunchDarkly already serve a huge portion of the Fortune 500, and your mission is to help customer adopt LaunchDarkly across their entire organization. In this role, you’ll partner with engineering and design to define how the largest teams manage feature delivery and shape our long-term strategy for software control. You’ll lead strategic planning, market and customer research, and collaborate across revenue, marketing, and technical teams to accelerate adoption and deepen platform usage. We’d prefer this person to be based on the East Coast, but are open to remote US for the right candidate. Responsibilities: * Discovery: Lead in-depth discovery efforts with customers, market analysis, and competitive research to identify strategic product opportunities. Translate insights into actionable long-term product vision and roadmap. * Product strategy: Own the end-to-end product lifecycle, including definition, planning, prioritization, and execution. Collaborate with engineering and design counterparts to scope and deliver high-impact initiatives that align with organizational objectives. * Project leadership: Define and lead the execution of complex product initiatives, balancing risk, technical feasibility, and business value. Ensure alignment across stakeholders and deliverables meet high-quality standards and timelines. * Customer Relationships: Build and maintain deep customer relationships with our largest customers. Understand their needs and identify and remove obstacles to growth. * GTM relationships: Partner with go-to-market teams, including sales, marketing, and customer success, to launch and promote new features. Provide clear product positioning, enablement, and support. * Be a trusted partner and leader: Act as a senior liaison for key customers and internal stakeholders. Gather strategic feedback, align product direction with client needs, and provide expert guidance on solution adoption and use. About You: * Fluent in the developer tool landscape: You have a strong grasp of how modern engineering teams build, test, deploy, and operate software—and you stay curious about emerging tools, trends, and technologies that shape developer workflows. * Customer-centric: You are driven to deeply understand customer challenges and needs, and craft solutions that both achieve business outcomes and provide real differentiating value. * Product sense & passion for craft: You love great software, and can’t stand bad software. You have a strong focus on craft, quality, performance, and trust. * Collaborative: You excel at partnering flexibly with diverse teams – refining problems, prioritizing, and shaping solutions with cross-functional partners. * Excellent storyteller: You communicate complex ideas with clarity and empathy—whether in product briefs, customer narratives, or executive updates—to align teams and inspire action. * High agency: You are motivated to achieve success and have a strong sense of ownership to deliver great outcomes across a broad range of responsibilities. If you see something that needs to be done, you make sure it happens. * Business acumen: You have a proven track record tying technical solutions to business objectives, and can align projects to meet customer and company goals. Qualifications: * Technical insight: 5+ years building developer tools or infrastructure products. Experience translating complex technical requirements into product roadmaps and leading technical solution design discussions with engineering teams. * Modern development expertise: Direct experience with CI/CD, feature flagging, microservices, or cloud-native architectures. Track record of identifying and capitalizing on emerging developer workflow trends (e.g., GitOps, platform engineering, observability). * Self-directed learning: History of successfully ramping on new technical domains within 30-60 days. Examples of becoming the go-to expert for complex customer use cases or niche product areas. * Project leadership: Led 5+ cross-functional initiatives involving engineering, sales, and customer success that delivered measurable outcomes on time. * B2B SaaS product experience: 4+ years as a product manager at a B2B SaaS company, preferably developer tools or infrastructure. * Revenue impact: Quantifiable examples of product decisions that drove ARR growth, reduced churn, or improved key usage metrics. Experience setting and achieving OKRs tied to business outcomes (e.g., "increased feature adoption by 40%" or "reduced time-to-value by 2 weeks"). Pay: Target pay ranges based on Geographic Zones* for Level 5: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,800 - $295,350**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,400 - $265,870**, • Zone 3: All other US locations - $182,600 - $251,0202** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Location: Dallas, Remote preferred Narvar is hiring! We are seeking a Strategic Initiatives & AI Transformation Lead who will focus on leading the design and execution of the company’s internal AI transformation: where and how teams adopt AI tools, how usage and skills are measured, and how that translates into tangible business outcomes. You will operate within the Office of the CEO, as the execution arm for AI and for select other strategic initiatives, ensuring priorities become real changes in how people work. This is an exciting and unique opportunity for someone who enjoys bridging strategy to execution, and driving company-wide impact through an AI-first agenda. • Map where AI is (and should be) used internally across R&D, GTM, and G&A: developer tools, copilots, internal search/knowledge, analytics, back‑office automation, etc., • Define a focused internal AI adoption strategy: priority workflows, target user groups, and a roadmap for rolling out tools and capabilities by function., • Establish a measurement framework for internal AI:, • Adoption: who is using which tools, how often, in which workflows., • Proficiency: skill tiers (e.g., beginner, proficient, expert) and expectations by role or function., • Outcomes: KPIs such as time saved, throughput, error rates, ticket resolution time, sales cycle, etc., • Fold AI into the broader strategic‑initiatives portfolio so internal AI work is coordinated with other CEO‑level programs (e.g., org changes, tooling consolidation)., • Act as program owner for internal AI adoption: run intake and prioritization for internal AI ideas, select pilots, and manage their progression from experiment to scale., • Partner with product/engineering, data/platform, security, and IT to define the “approved internal AI stack” (e.g., coding copilots, document copilots, AI in CRM/support, internal RAG/search) and ensure safe, reliable deployment., • Work with functional leaders to embed AI tools into real workflows, not just make them available: update processes, templates, SOPs, and enablement so AI becomes the default way of working where appropriate., • Implement practical usage and impact tracking: dashboards and reviews that show tool adoption, skill progression, and outcome metrics by team, feeding into regular exec and board updates via the Chief of Staff., • Design and run internal AI skills programs:, • Define role‑based competency models (what “good” AI usage looks like for engineers, sales, CS, finance, etc.)., • Partner with People/HR and L&D on training paths, labs, and assessments to move people up the curve., • Stand up and support an AI champions network in each major function to localize best practices, gather feedback, and drive adoption on the ground., • Lead change management for internal AI: targeted communications, demos, playbooks, FAQs, and manager toolkits that address concerns and highlight wins., • Help the Chief of Staff craft the internal narrative around AI (augmentation, quality, and growth vs. pure efficiency), ensuring alignment with performance, incentives, and talent processes., • Take on additional CEO‑sponsored cross‑functional initiatives (AI‑adjacent or otherwise) where similar skills are needed: structured problem‑solving, cross‑org execution, and change leadership., • Apply the same discipline—clear problem framing, KPIs, operating cadence, and adoption focus—to these initiatives, ensuring they do not conflict with, but rather reinforce, the internal AI agenda., • Strategic Execution: 7–10+ years in Strategy, BizOps, Finance or Consulting. Startup and transformation experience within the SaaS/B2B space is strongly preferred., • Operational Change Agent: A proven track record of "changing how teams actually work"—you don’t just suggest ideas; you redesign workflows and implement people/process frameworks that stick., • AI Fluency: Deep familiarity with modern AI and productivity tools (LLM-based copilots, automation, BI). You have a practical, "human-first" lens on how non-technical teams adopt new tech., • High-Stakes Influence: Exceptional stakeholder management skills; you can navigate ambiguity and influence without authority, moving comfortably between executive-level strategy and "in-the-weeds" execution., • Data-Driven Rigor: A passion for measurement. You are comfortable defining KPIs, designing skill frameworks, and using data to iterate on team performance., • High Agency: A self-motivated, "builder" mindset. You thrive in fast-paced environments and can manage multiple high-priority strategic initiatives without losing sight of the details. We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform! From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages. Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please read our to learn what personal information we collect in connection with your job application, and how we may use and share it.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Agentic AI Engineer Location: Remote / Alexandria, VA Clearance: Eligibility to be cleared Are you ready to be part of a team that creates cutting-edge AI-powered analysis and simulation on-demand? At Whitespace, we use our Iris platform to uncover hidden relationships and patterns of life (POL) at machine speed, enhancing mission performance like never before. We are seeking a creative and proven Agentic AI Engineer to join our dynamic team and play a crucial role in unlocking the potential of our AI models. Someone who knows how to make AI systems that do more than just generate text — they make them take action. This role focuses on building intelligent, tool-using agents that can navigate complex technical environments, identify problems, and reason about remediation paths. You will be part of a small, high-caliber team solving hard problems at the intersection of machine learning, systems, and national security. At Whitespace, we are redefining national security by pushing the limits of what is possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow's threats. If you are passionate about making a difference in the world and being part of groundbreaking technology in national security, this position is for you! This position is 100% remote for candidates that are not located within fifty miles of the corporate office. This role requires approximately 10% travel. Remote employees will be required to travel to the corporate office in Alexandria, VA at least twice a year. This position will report directly to the Product Manager. The candidate must be a U.S. citizen and reside in the contiguous United States. You will be a W-2 employee of GeoDelphi, Inc., and we do not accept third-party applications. RESPONSIBILITIES • Architect, develop, and deploy advanced autonomous AI agents tailored for cybersecurity applications., • Define and implement intelligent agent systems capable of real-time decision-making and adaptive threat responses., • Collaborate cross-functionally with product managers, engineers, and analysts to translate innovative concepts into robust solutions., • Mentor and guide engineering teams on best practices in developing agent-based AI solutions., • Continuously evaluate, test, and enhance the capabilities and performance of agentic systems within Whitespace’s ecosystem., • Drive technical excellence and promote engineering best practices within the AI team. EXPERIENCE • A bachelor's or master’s degree in Computer Science, AI, Machine Learning, or a related field with at least 5 years of related experience. Will consider experience in lieu of a degree., • Strong proficiency in Python, with experience in relevant libraries, frameworks, and technologies such as FastAPI, asyncio, and PyTorch., • Proven experience developing in Python and deploying robust AI/ML solutions, with specific expertise in autonomous agents., • Direct experience integrating generative AI models (OpenAI, Anthropic, Google Gemini, LLaMA) into practical agentic systems., • Demonstrated ability to design scalable, distributed systems and cloud-native architectures., • Extensive experience in prompt engineering and fine tuning LLM models, • Ability to design and implement agentic frameworks and architectures., • Knowledge of techniques for grounding generative models with external knowledge sources (e.g., retrieval-augmented generation, Knowledge graphs, etc.), • Familiarity with MLOps principles and tools for model deployment and monitoring, • Understanding of the security implications and mitigation strategies for generative AI and agentic systems., • Excellent collaboration, mentorship, and communication skills, enabling you to collaborate effectively with distributed teams., • Familiarity with Cloud Computing Platforms, • Medical, Dental, and Vision plans, • Unlimited PTO, • Federal Holiday Paid Leave, • 12 weeks of paid Parental Leave, • Employer paid STD/LTD, • Employer Paid Life Insurance, • 401K plan and Employer Match, • Professional Development Assistance GeoDelphi, Inc. dba Whitespace is building AI solutions for global leaders. Recognized as the most innovative company in the Geospatial Industry, Whitespace exponentially accelerates speed-to-answer with powerful analytics, high-cadence data feeds, and human expert-machine teaming. Our answers are rooted in truth data about human activity, delivering reliable decision advantage that keeps pace with world events. Whitespace is headquartered in Alexandria, Virginia. For further information, visit: ___. GeoDelphi, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, pregnancy, gender identity, national origin, disability, or Veteran status.

Mid-Senior Level Software Engineer Location: Remote / Alexandria, VA Clearance: Active TS/SCI or eligibility to be cleared Are you ready to be part of a team that creates cutting-edge AI-powered analysis and simulation on-demand? At Whitespace, we use our Iris platform to uncover hidden relationships and patterns of life (POL) at machine speed, enhancing mission performance like never before. Our Worldline platform takes it a step further by creating a digital twin of POL, observed through synthetic sensors, to boost training, readiness, and mission planning solutions. We're looking for talented software engineers to help customize Worldline for a special project. Worldline generates synthetic, large-scale, geo-tagged data to simulate human activity, curated by experts to ensure realism while maintaining ethical standards. This state-of-the-art platform is used in AI, data science, higher education, technology demonstrations, and geospatial intelligence, pushing the boundaries of location intelligence and data modeling. You'll be supporting a research and development project under the Air Force Research Laboratory (AFRL), whose mission is to lead the discovery, development, and integration of affordable warfighting technologies for air, space, and cyberspace forces. AFRL is at the forefront of modern technology, delivering innovative solutions that provide a strategic advantage to the U.S. Air Force and Space Force. If you're passionate about making a difference in the world and being part of groundbreaking technology in national security, this position is for you! This position is 100% remote! We're looking for a candidate who is a U.S. citizen and resides in the contiguous United States. You'll be a W-2 employee of GeoDelphi, Inc., and we do not accept third-party applications. This role requires approximately 10% travel, including a two-week stay in Rome, NY, and occasional trips to the DMV area to collaborate with the managing team. This position is a mid-to-senior level non-management software developer and reports to the VP of Engineering. RESPONSIBILITIES • Research, develop, design, modify, write, implement, and test software geared towards population simulation, • Work with customers/end users to define project requirements, and turn those requirements into an achievable timeline, • Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in back-end development tools and technologies, • Write well designed, testable, and efficient code in various languages, primarily Java., • Recommend changes to improve established application processes, • Prepare and produce releases of software components, • Must have a minimum of 5 years of experience in a software engineering role, • Experience in designing, building, scaling, and maintaining production software, • Assist in defining architecture requirements and establishing standards for design and development., • Consults with management and customers regarding product feasibility and viability of product plans and designs, • Factor emerging technologies and product supportability into design and implementation., • Strong coding abilities emphasizing quality and testability in your work., • Utilize programming languages such as Java and Python, • Strong understanding of DevOps and software/application development processes, • Demonstrated experience with continuous integration and software CM processes/tools (GitLab, JIRA, Confluence, Jenkins, Nexus, and other DevOps/Continuous Integration tools), • Experience with SQL and NoSQL databases and query optimization, • Provides product demonstrations and participates in trade shows, seminars, industry panels, and user group meetings., • Experience acquiring client requirements and resolving workflow problems through automation optimization, • Bachelor’s Degree is desired but not required. Will consider experience in lieu of a degree., • Experience with population simulation, or other data simulation, • Experience leading a software development effort across the full spectrum of government Modeling and Simulation environments., • Experience with geospatial engineering, • Experience with Big Data processing tools, such as Spark/Hadoop, Google’s BigQuery, AWS’s Athena and EMR, • Experience with public clouds such as AWS, Google, Azure, • Medical, Dental, and Vision plans, • Unlimited PTO, • Federal Holiday Paid Leave, • 12 weeks of paid Parental Leave, • Employer paid STD/LTD, • Employer Paid Life Insurance, • 401K plan and Employer Match, • Professional Development Assistance, • Equity Incentive Plan Who we are: GeoDelphi, Inc. dba Whitespace is building AI solutions for global leaders. Recognized as the most innovative company in the Geospatial Industry, Whitespace exponentially accelerates speed-to-answer with powerful analytics, high-cadence data feeds, and human expert-machine teaming. Our answers are rooted in truth data about human activity, delivering reliable decision advantage that keeps pace with world events. Whitespace is headquartered in Alexandria, Virginia. For further information, visit: ___. GeoDelphi, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, pregnancy, gender identity, national origin, disability, or Veteran status.

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes between 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! We’re looking for a Regional Sales Director to build, coach, and scale a team of high-performing Account Executives. This leader will bring an enterprise-grade sales motion while helping the team win with a new generation of AI-native buyers. • Lead, coach, and develop a team of Account Executives selling DaaS across the US, • Drive pipeline generation, deal quality, and consistent execution across the team, • Instill a structured, multi-threaded, consultative sales motion, • Coach reps on selling into AI-native buyers (LLM companies, vertical AI startups) and AI-forward organizations, • Actively participate in strategic deals - help shape account strategy, pilots, and closing plans, • Build strong operating rigor: forecasting, pipeline hygiene, deal reviews, and inspection cadence, • Partner closely with Solutions Engineering, Delivery, Marketing, and Product, • Help refine messaging and GTM motion based on frontline customer insight, • Recruit, hire, and onboard top-tier AE talent, • 8-10+ years of quota-carrying sales experience, with 5-7+ years in frontline sales leadership, • Proven track record of leading teams that consistently exceed targets, • Experience selling complex, technical solutions (AI/ML, data infrastructure, or technical services), • Strong ability to coach reps on multi-threaded, consultative sales motions, • Comfortable engaging directly with technical buyers and senior stakeholders, • Experience operating in competitive, fast-evolving markets, • Highly structured operator with strong forecasting and inspection rigor, • High ownership, high standards, low ego Nice to Have: • Experience selling into AI/ML teams or developer-first products, • Background in high-growth or category-creating companies Be Your Best at Snorkel Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success. Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Systems Engineers at Inngest build the core of our product: the durable execution layer, queueing system, state stores, and the distributed systems that connect them together. It's extremely fun, rewarding, and technical work that provides interesting challenges and deep gratification. About us: Inngest is solving long standing developer problems in a novel way which means we’re creating first-of-it’s-kind solutions. We’re building tools that developers will use in their everyday workflow so efforts to improve UX and performance are primary. Importantly, you’ll need a strong product mindset and an interest in developer tools. The role To be able to build something that scales and functions well, a Systems Engineer needs to be both a generalist and a specialist. Along with our existing team, you'll be responsible for the inner workings of our queueing system (eg. working on debounce, concurrency over time), state store (handling terabytes to petabytes of storage), the API layers in-between, and sometimes the high-level SDKs that our users build with. Your work will directly impact millions of developers, and you'll collaborate with our designers, engineers, and founders to build the best experience possible. This role requires working time overlap with US PST. Ideally, you'd live in the SF Bay Area, but for strong candidates you may live anywhere in the United States. Our existing systems engineering team is in San Francisco and works in person several days a week. What you'll do * Architect and implement solutions in our queueing layer, state store, and execution layer (eg. concurrency over time, or function debounce) * Plan and implement improvements on throughput, and latency at hundreds of thousands to millions of requests per second * Contribute to systems architecture and infrastructure changes as we grow * Collaborate with team members to expose internal data across metrics stores, APIs, and customer dashboards we host in our cloud UI * Work with backend engineers to design APIs that can be used across the Inngest cloud dashboard, dev server and CLIs * Dogfood the Inngest product and develop ideas for improvements, features, or integrations * Communicate with our users through Github, email and Discord * Write technical specs for features and documentation for our users Ideal candidate * You've been working on distributed systems for several years * You've used Go or similar statically typed languages professionally for two years or more * You've architected, or been involved in designing, systems that handle scale * You understand engineering trade-offs and can make correct judgement calls on approaches available * You understand how to observe, monitor, and maintain the systems you design * You appreciate simplicity, even if it's harder to design and build Bonus points * Work with compliance (SOC2, ISO27001, HIPAA, etc.) and know how to make it serve security approaches and not the other way around * Experienced or have a solid understanding of networking * Understand and have experience managing and maintaining systems, eg. SRE roles What your first 90 days will look like * First week: you’ll learn how we work as a team and our approach to growth. You’ll also start to learn our system architecture and hopefully make a couple of small contributions to the dev server UI or our cloud dashboard. * By day 30, you’ll be proficient with our weekly cadence of work and have contributed a new feature to our executor, state, queue, metrics, or some other component. You’ll fully understand our company, product, and growth strategy and start to build up context for your product mindset. * By day 90, you'll have shipped significant changes to our open source project and cloud platform. You also helped define the specs. You'll have learned where you can contribute outside of the engineering domain (growth, UX design, DevRel, etc.) and contributed ideas around product and growth. We're all aligned and mutually excited about how we work together now and in the future! What we build with * Backend: Go, Postgres, Redis, Clickhouse, PubSub/Kafka, k8s * APIs: gRPC internally, GraphQL and REST APIs for UI * Hosted on AWS, GCP and Bare Metal * Github, Linear, Slack, Notion, Figma

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Sr. Customer Success Partner (Staffing Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Staffing Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discounts, • Health insurance, • Vision insurance If youre the kind of sushi cook who pays attention, takes pride in clean work, and wants to grow through discipline and technique youll fit in here. Not because youre perfect, but because youre committed. THE WHY Sushi by Scratch believes that a team that is well taken care of will pay it forward to our guests, teammates and communities. Our goal is to support you so you can support those around you. We run organized kitchens, care about standards, communicate. We show up for each other day in and day out. Our culture is professional, focused, supportive and FUN! Sushi by Scratch Restaurants sees the value in teaching, training, and knows that cooks become chefs through mentorship, guidance and commitment. Everyone here is working toward the same goal consistency, craft, and great hospitality. The expectation is simple: be prepared, be respectful, and bring pride to your work. THE ROLE Youll be responsible for: Executing recipes and techniques accurately Keeping a clean, organized station Learning and upholding SBS standards and systems Supporting daily service with focus and professionalism Working clean, orderly prep and maintaining quality Sushi rice production, sauces, fish storage, and rotation Bringing a positive attitude and respect for hospitality Non-Negotiables 2+ years of kitchen experience (fine dining or high-standard kitchens preferred) Positive attitude and willingness to learn High personal and professional standards Ability to work clean, organized, and efficiently Legally eligible to work in the U.S. Current ServSafe Food Handler or ability to obtain before starting Reliability, punctuality, and consistency in prep + service Strong attention to detail and ability to follow systems Comfortable in a fast-paced, detail-driven environment The Extras We Appreciate Experience in Michelin-level or similar kitchens Strong sushi fundamentals or Japanese cuisine background Jedi-level time management and station organization Curiosity about technique, ingredients, and craft Interest in mentoring or being a supportive teammate Comfort adapting to structured systems and evolving standards Familiarity with hospitality-driven service cadence Desire to contribute creatively as you grow On top of that Compensation $65,000$75,000 / year** And additional benefits and perks For full time and part time that qualify youll get a full benefits package: 401(k) + matching Health, dental, vision PTO after 60 days Employee discounts Wellness resources Opportunities for advancement If you want a kitchen that invests in you not just your labor wed love to meet you.

About the Job: LaunchDarkly is looking for our first Content Designer to help make our current product experience more accessible, comprehensible, and human. The way we speak to our customers through our product sets the groundwork for their initial and continued success. We know that language is a foundational and critical component of the experience design of the tools we build for the people who build software. The space is complex, but developers are humans and we need to speak to them with humanity, regardless of how technical their day job may be. As a Staff Content Designer at LaunchDarkly, you’ll work across many teams and disciplines on product surface areas that our customers directly engage with. This could mean anything from login and onboarding, to day-to-day use, to our developer UX. You’ll be part of the User Experience team and a close partner to product design, product management, technical writing and marketing. You’ll also help us tell the story of the future of our products, use narrative to drive internal alignment, and contribute to the next generation of approachable, concise, and human experiences for our customers. This lead role is a key member of the Product Delivery team and will partner closely with senior leaders and product teams to set best practice standards, scale consistency and comprehension as well as lead other strategic narrative priorities. Responsibilities: * Design, write, edit and test clear, compelling in-product language to help users achieve their goals. This includes product flows, interface language, education materials, product names, navigational nomenclature, terminology, taxonomies and other content across LaunchDarkly products and experiences * Apply systems thinking to the product, whether it's defining extensible design system guidance, conducting audits of existing experiences or creating information architecture * Give and solicit feedback from your UX design peers in service of building the best products * Demonstrate sound judgment and help shape product narratives, along with team direction and strategy * Independently and proactively identify and work on projects that span multiple teams Qualifications: * 8+ years of experience in Content Design and some experience leading larger strategic efforts. * Demonstrated ability to create, implement, and maintain content guidelines, standards and best practices across an organization. * You won’t just take direction and churn out words. You’ll play a central role in shaping how LaunchDarkly communicates inside our product. You’ll work across design, product, engineering, technical writing and marketing to bring coherence, clarity, and personality to everything we ship. * A portfolio of your work, including examples of several types of content. * A proven track record for putting a content strategy into practice and owning the process from concepting to writing to publishing * Expertise in SaaS or Enterprise products About You: * Proficient in nomenclature, information architecture and creating content that aligns with customer’s mental models * Experience partnering with conducting quantitative experiments and qualitative user studies, producing effective research-informed and metric-driven content * Natural ability to build relationships with cross-functional team members and are a master of the written word, with excellent attention to detail * Solid understanding of design principles and interaction patterns and where content design can play a key role * Mentors team members and leads by example to help others adopt best practices * Demonstrates curiosity about AI tooling and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. * Strong start-up mentality and behaviors. Pay: Target pay ranges based on Geographic Zones* for Level 5: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270**, • Zone 3: All other US locations - $163,000 - $224,070** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

Manager, Billing Operations | NYC Hybrid or Remote (U.S.) ___ is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. Trusted by over 40,000 women nationwide, Allara makes expert healthcare accessible by connecting patients with multidisciplinary care teams that have a deep understanding of hormonal, metabolic, and reproductive care. Allara provides ongoing support for hormonal conditions like PCOS, chronic conditions like insulin resistance, and life stages like perimenopause, helping patients see improved ___. As one of the fastest-growing women’s health platforms in the U.S., Allara is bridging long-overlooked gaps in healthcare for women. About the Role We’re seeking a proactive and detail-oriented Manager of Billing Operations to lead our end-to-end billing workflows, ensure timely reimbursement, and drive down Days in Accounts Receivable (AR). This role will oversee claims processing, payment posting, AR follow-up, and denials management, ensuring operational excellence and strong financial performance, while enabling a supportive billing experience for our patients. Location: Hybrid (NYC). We value in-person collaboration and aim for at least three days per week in our NYC office, with flexibility as needed. Or fully remote within the US. What You’ll Do • Drive Strong Billing Operations Team Performance, • Lead a team of revenue cycle professionals across billing, collections, and denials management, driving high billing operations performance, • Manage team of onshore and offshore specialists across billing, payment posting, AR, and denials with clear ownership and accountability., • Build SOPs, documentation, and scalable processes to ensure consistent and high-quality execution., • Foster a culture of operational excellence and continuous improvement., • Own AR performance and KPI management, including DSO, first-pass acceptance rate, denial rate, etc., • Ensure Clean Claims & Prevent Denials, • Own processes that ensure accurate charge capture, eligibility, and coding before claims are submitted., • Build preventive workflows to reduce first-pass rejections, • Partner with clinical, intake, credentialing, and coding teams to address upstream issues that drive repeat denials. Lead Claims Submission, Payment Posting & AR Management • Oversee timely claim submission, remit posting, and structured AR follow-up workflows., • Maintain consistent follow-up cadence by age bucket, payer, and denial category., • Ensure all claims are processed, followed up on, and escalated within defined SLAs., • Drive Denial Resolution & Recovery, • Lead a structured denial management program with root-cause categorization and recovery targets., • Create SOPs for addressing common denial categories (coverage, coding, eligibility, prior auth, modifier issues, medical necessity, etc.)., • Oversee appeals, corrected claims, and secondary billing processes. Deliver a Patient-Friendly Billing Experience • Build clear processes and service standards to ensure patient billing questions are answered accurately and promptly, • Create feedback loops from patient inquiries to identify recurring pain points and implement improvements across billing workflows Maintain Compliance & Strengthen Billing Operating Infrastructure • Ensure compliance with payer policies, telehealth billing requirements, and documentation standards., • Stay current on industry policies and billing best practices., • Partner in management of billing systems and vendors and ensure swift resolution of any technical issues impacting billing Who You Are • Bachelor's degree required; Master's degree in Healthcare Administration, Business, or related field preferred, • 5+ years of progressive experience in healthcare revenue cycle management, • 3+ years of leadership experience in a healthcare setting, • Experience with telehealth billing and reimbursement, • Demonstrated success in improving revenue cycle metrics (e.g., clean claim rates, AR days, denial rates), • Strong understanding of healthcare reimbursement models, coding, and compliance requirements, • Experience with revenue cycle management systems and healthcare technology platforms, • Excellent analytical skills with the ability to translate data into actionable insights, • Exceptional communication and leadership abilities, • Experience utilizing modernized billing and EHR platforms such as Candid, Adonis, and Elation, highly preferred OR proven ability to learn new systems quickly Bonus Points • Telehealth or digital health background, • Women's health or specialty care experience, • Experience scaling billing operations in a high-growth environment What Allara Offers Compensation & Career Growth • $115-$130K with opportunities for advancement, • Professional development and employee learning programs Actual compensation will be determined based on a variety of factors, including but not limited to: candidate experience, education, certifications, and skill set. In addition to base salary, our total compensation package includes equity, comprehensive health benefits (medical, dental, vision), generous paid time off, and additional wellness and professional development perks. Work Environment & Flexibility • Hybrid or remote options, • Unlimited PTO & 11 company holidays, • Annual onsite gathering in NYC Health & Wellness • Medical, dental, and vision benefits, • Health Savings Account (HSA) & Flexible Spending Account (FSA) options, • Long- and short-term disability coverage, • Annual wellness stipend Family & Future Planning • 401(k) plan, • Parental leave & family planning support benefits Additional Perks • Company-issued laptop, • Annual work-from-home stipend, • Commuter benefits (if applicable), • A collaborative, mission-driven culture focused on improving patient care At ___, we celebrate everything that makes us human. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We do not discriminate based on race, gender identity, sexual orientation, religion, disability, veteran status, or any other protected characteristic.

Company Overview Mainspring Energy is revolutionizing power generation with the world’s most flexible and adaptable onsite power generator, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations. The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless technology with near-zero NOx emissions. Backed by top-tier investors such as Khosla Ventures, Bill Gates, American Electric Power, and Lightrock, Mainspring designs, manufactures and delivers its products to customers across the U.S. today, and we’re quickly scaling for international expansion. Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we’re hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers. We are looking to build relationships with people who share our values: Pragmatic Optimism. Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth. Excellence without Ego. We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors. Proactive Collaboration. The integration and cross-disciplinary nature of Mainspring’s business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers. More information can be found at ___ Job Overview The Enterprise Data Systems (EDS) Program Manager will drive coordination and delivery of cross-functional EDS initiatives that span Engineering, Finance, HR, Legal, Commercial, Manufacturing, and other G&A functions. This role will help ensure that EDS team members stay focused on technical execution by taking ownership of initiative tracking, stakeholder alignment, and process rigor. You will serve as the connective tissue between business stakeholders and the EDS technical team, enabling scalable, high-quality systems delivery in a fast-paced, cross-functional environment. • 🔹 Initiative Coordination, • Plan and track the delivery of 10–20 simultaneous initiatives across departments, • Maintain EDS initiative portfolio, with visibility into status, blockers, and resource allocation, • Sequence work to align with business priorities and developer bandwidth, • 🔹 Stakeholder Management, • Partner with business leads (e.g., Finance, Ops, Legal, Sales, People Ops) to scope initiatives, • Communicate status, timelines, and risks clearly to technical and non-technical audiences, • Facilitate intake, prioritization, and quarterly planning processes, • 🔹 Process & Governance, • Ensure completion of key project artifacts: technical design documents, testing plans, user training material, • Standardize and evolve project workflows and documentation templates, • Track action items and handoffs for system changes, integrations, and compliance-sensitive updates, • 🔹 Operational Excellence, • Drive retrospectives and continuous improvement cycles across the team, • Monitor team load and recommend adjustments (e.g., sequencing, resource shifts), • Support onboarding of new tools, process automation, and enablement efforts, • 7+ years in program or project management, ideally in IT, enterprise systems, or software delivery, • Familiarity with enterprise systems (e.g., Salesforce, NetSuite, Quickbase, Jira), • Experience managing cross-functional, cross-departmental technical initiatives, • Strong communication and stakeholder management skills, • Demonstrated ability to bring structure and clarity to ambiguity, • Experience with technical documentation, UAT coordination, or change management, • Comfort working in a scaling environment with agile or hybrid methodologies, • Developers are focused on technical design and delivery, not chasing down stakeholders, and stakeholders are not chasing developers for updates, access, or action, • Business teams have clear visibility into project status and confidence in timelines, thanks to proactive communication and reliable coordination, • The EDS team maintains a predictable, well-sequenced quarterly delivery cadence, aligned with business priorities and developer capacity, • Weekly agile processes (triage, sprint planning) are structured, facilitated, and documented by the Program Manager, • At the start of each quarter, the Program Manager reviews work backlog, gets stakeholder priorities, works collaboratively with EDS to allocate EDS resources, confirms committed workstreams, and publishes a clear, documented quarterly plan

Senior Web Developer – WordPress, Performance & Attribution $2,500 to $4,000 USD per month, depending on experience. Open to going higher for an exceptional candidate. Remote. Pacific Time Zone. Heads up: a video application is required to be considered. Resume + a short video interview through HireFlix. Both required. No video, no consideration. 👉 ___👈 Who this is for This role is for the developer who's tired of being a ticket-taker. Tired of fighting through three layers of project managers to ship a single page. Tired of pushing for a performance fix and watching it die in a backlog. Tired of doing the best work of your career inside an agency where the client never even learns your name. You'll work directly with the founder. When you see something on the site that's slow, broken, or underperforming, you can fix it. When you have a strong opinion about how to architect something, you'll be heard. The website is your domain. You own it, you ship it, you make it better every week. If you love rolling up your sleeves and shipping work every day, this is for you. If you want to lead a team or build strategy from 30,000 feet, this isn't. About us We're a residential plumbing company based in Orange County, California. We've built a strong brand serving homeowners across Southern California, and we're investing heavily in organic growth. This role is a key part of that investment. Your first project: site rebuild Your first major project is leading the rebuild of doitrightplumbers.com on our existing stack (WordPress, Hello Elementor, Elementor Pro, WP Engine, Cloudflare). Not a content refresh. A ground-up rebuild focused on performance, conversion, and a scalable component system that supports rapid landing page production. Scope includes migration planning with zero SEO loss, a reusable component library, Core Web Vitals targets met before launch, full GTM and GA4 rebuilt cleanly, and schema implementation across the new site. After launch, you transition into ongoing ownership. What you'll own • Website development. Building and maintaining our WordPress site, shipping new landing pages, location pages, and service pages on demand. Expected publishing cadence after launch: 3 to 5 new pages per week using the component library., • Page speed and Core Web Vitals. This is the heart of the role. LCP, INP, CLS, PageSpeed scores. Continuous monitoring, image optimization, script auditing, caching strategy. Slow pages are not acceptable., • Cloudflare and WP Engine. Cache rules, page rules, security settings, firewall configuration, staging environments, plugin audits, security updates. You own the platform, not just the pages., • Schema implementation. The SEO specialist defines schema strategy. You handle JSON-LD implementation, structured data testing, deployment, and validation across LocalBusiness, Service, FAQPage, Review, and BreadcrumbList types., • Analytics and attribution. GTM, GA4, conversion tracking across Google Ads, Bing, Facebook, Reddit, and WhatConverts. When tracking breaks, you diagnose and fix it. Attribution is a craft, not an afterthought., • Technical SEO foundation. Sitemaps, robots.txt, crawl budget, canonicals, 301 redirects, indexation issues, Search Console error resolution., • Conversion rate optimization. Continuous A/B testing on hero sections, forms, CTAs, and page layouts., • Mobile-first development and accessibility. Most of our customers convert on mobile. Every page is built mobile-first. WCAG 2.1 AA compliance expected. How you work with the team You'll partner closely with our Senior SEO Specialist. They own the strategy (content, link building, schema specs, internal linking strategy). You own the technical surface that brings it to life. Daily Slack collaboration, weekly working session, clean handoff process. You'll also have a weekly working session with our CMO and direct access to the founder. No agency layer. No buried management chain. What you need to have • 5+ years of hands-on web development experience. You've shipped real work and you can prove it., • Deep WordPress and Elementor Pro fluency. You build in Elementor every day and know its limits., • PHP fluency. You can write custom functions, build custom post types, and modify themes when Elementor isn't enough., • Real Cloudflare and WP Engine experience. You've configured cache rules, firewalls, staging environments, and managed production sites end to end., • Real attribution and analytics chops. GTM, GA4, conversion tracking across multiple ad platforms. You can debug a broken pixel., • Schema implementation expertise. JSON-LD, structured data testing, the technical knowledge to deploy and validate., • Page speed obsession. You can walk us through specific optimizations you made and the before/after metrics that resulted., • Site migration experience. You've led at least one full WordPress rebuild without losing rankings, conversions, or tracked attribution., • Home services or local business website experience. This is a must. We want people who've shaped real local businesses, not Fortune 500 division work., • Strong written English and Pacific Time Zone hours. We're not interested in candidates who plan to flip their schedule for this role. A note on how we work This is a 100% remote role. We don't use monitoring software and we don't micromanage. We trust our team to do excellent work and communicate proactively. That trust runs both ways. Show up, take ownership, operate with high integrity. This role is full-time. Not a side gig. Your full attention during business hours is part of what we're paying for. Hours and compensation • Full-time, 100% remote, • Monday to Friday, 7:00 AM to 5:00 PM Pacific Time, • One-hour lunch and two 10-minute breaks, • $2,500 to $4,000 USD per month, DOE., • Independent contractor through our global payroll partner Reports to: CMO and Founder Start date: Immediate How to apply To be considered, submit both: • Your resume through this BambooHR posting, • A short video interview through our HireFlix link below The video is 4 questions, about 15 minutes from your phone or laptop. A real person watches every video. 👉 ___👈 Applications without a completed video will not be reviewed. Resume alone is not enough. Finalists will be asked for a custom screen-share video walking through their actual workflow and 2 to 3 live WordPress sites they've built. That's the deep dive. The HireFlix video is the gate.

We are looking for a highly organized and impact-driven Engineering Operations Manager to help scale and optimize how our engineering teams plan, execute, and deliver. In this role, you will work closely with engineering leadership, agile coaches, and product teams to translate strategy into execution. You will help drive clarity across priorities, improve delivery predictability, and enable teams to operate at their best. You will play a central role in coordinating planning cycles, tracking key initiatives, and continuously improving processes, tooling, and ways of working across a multi-team engineering organization. This is a great opportunity for someone who thrives in complex environments, enjoys bringing structure to ambiguity, and is passionate about improving engineering effectiveness at scale. Strategy Execution & Performance Management * Support Engineering leadership in driving strategic initiatives and ensuring alignment across engineering teams. * Translate engineering strategy into clear, measurable performance indicators. * Monitor progress against OKRs, identify risks and dependencies, and provide actionable insights to leadership. Planning & Delivery Governance * Coordinate and execute quarterly planning cycles in partnership with Product Management. * Facilitate cross-team planning, ensuring priorities, dependencies, and capacity are clearly understood. * Establish and maintain consistent delivery frameworks across teams (planning cadence, reporting, roadmap alignment). * Track major initiatives and ensure timely delivery by identifying blockers and escalating when necessary. Process & Operational Excellence * Drive continuous improvement initiatives through the identification of operational inefficiencies and implementation of improvements across engineering practices to support scalable and predictable delivery of product * Monitor and audit processes, tools and ways of working adherence to ensure widespread adoption and consistency across teams. * Ensure clear communication of priorities, decisions, and progress across teams and leadership. * Bachelor’s degree in Computer Science or Project Management or related field. * Knowledge, skills and abilities typically gained through 6+ years of experience in a combination of delivery management, program management, engineering operations or software development with at least 3 of those years in delivery management, program management, or engineering operations. * Experience supporting multi-team engineering organizations and coordinating complex initiatives. * Demonstrated experience implementing process improvements or operational frameworks in technology teams. * Strong understanding of Agile / Scrum delivery models and modern software development practices. * Comfortable working with engineering metrics and delivery data to drive insights and decision-making. * Excellent organizational and program management skills with the ability to manage multiple initiatives simultaneously. * Strong stakeholder management skills, with the ability to influence teams without direct authority. * Excellent written and verbal communication skills. * Highly structured and systems-thinking oriented. Able to bring clarity and organization to complex environments. * Resilient, pragmatic, and solution-driven, comfortable navigating ambiguity. * Hands-on and proactive. Someone who actively identifies and resolves operational issues. * Detail-oriented while maintaining a big-picture view of engineering strategy and delivery outcomes. * Passionate about improving developer productivity, delivery predictability, and team effectiveness. * Familiarity with tools such as Jira, Confluence, or similar planning and reporting platforms. * Exposure to DevOps, CI/CD practices, or platform engineering environments. * Team growth, engagement, and delivery velocity. * Percentage of teams adhering to planning cadence (e.g. sprint rituals, quarterly planning). * Percentage of teams completing planning on time with clear outputs. * Measurable improvements in productivity and quality metrics. * Decrease in cycle time. * Decrease in defect leakage. $120,000 - $150,000 a yearWe are proud to offer competitive salary ranges aligned to industry standards. Please note that our ranges are representative and individual compensation specifics may vary based upon experience level, professional competencies and geographic differentials. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director (Global Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Global Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Public Trust Eligibility Required This is a contingent position, meaning employment is dependent upon the successful award of the associated contract to Aretum and completion of any required background investigation or security clearance verification. About Aretum Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront. Job Summary Aretum is seeking an Accessibility Specialist to join our team supporting a large-scale federal technology modernization program. As an Accessibility Specialist, you will be embedded within a User Experience and Accessibility Services workstream, performing accessibility evaluation throughout the software development lifecycle using both automated and manual techniques. You will evaluate design concepts and coded solutions against Section 508 (36 C.F.R. 1194.1), WCAG 2.1 A and AA, and applicable agency digital accessibility standards, beginning during wireframing and continuing through high-fidelity prototypes and code review. You will document accessibility issues and fixes in the program's tracking systems, author Accessibility Conformance Reports (ACRs) and Voluntary Product Accessibility Templates (VPATs) prior to major releases, and collaborate daily with the program's accessibility leads, product owners, UX designers, and developers to ensure accessibility issues are identified early and remediated within sprint cadence. This is a hands-on role that requires deep, current expertise in digital accessibility evaluation and the ability to work effectively inside a SAFe Agile environment. Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements. Responsibilities • Evaluate design concepts for accessibility issues and opportunities in alignment with applicable federal digital accessibility standards, providing expert guidance on how to address gaps in design concepts, • Collaborate with the program's accessibility lead and federal accessibility staff to ensure early identification and resolution of accessibility barriers, • Conduct manual and automated accessibility evaluations on coded solutions, beginning during wireframing and continuing through high-fidelity prototypes and code review, • Document accessibility issues and fixes in the program's project tracking and documentation systems, with WCAG 2.1 success criteria mapping, severity classification, and clear remediation guidance for developers, • Report accessibility test results on coded solutions and ongoing issues per Sprint and on a major release basis for the federal accessibility team's review and validation, • Author Accessibility Conformance Reports (ACRs) and/or Voluntary Product Accessibility Templates (VPATs) prior to major releases, aligned to Section 508 and applicable agency accessibility standards, • Produce accessibility review notes, annotated design files, issue summaries, and full accessibility conformance evaluation reports as program deliverables, • Verify accessible code per the standards defined in the applicable Quality Assurance Surveillance Plan and support remediation of accessibility issues identified in the program backlog, • Ensure designs and patterns support users without vision; with limited vision; without perception of color; without hearing; with limited hearing; without speech; with limited manipulation; with limited reach and strength; and with limited language, cognitive, and learning abilities, • Proactively identify potential accessibility barriers in design and development solutions and raise them for discussion and remediation with the program's accessibility architects and product owners, working closely with the development team to ensure successful remediation, • Review documentation of accessibility considerations included with design handoffs in collaboration with federal accessibility staff, • Participate in the User-Centered Design (UCD) process (Discover, Define, Ideate, Prototype, and Validate) ensuring accessibility is considered from the earliest stages of UX work, including information architecture, wireframes, visual design, and content strategy, • Participate fully in SAFe Agile ceremonies (Sprint Planning, Daily Standup, Sprint Review, Retrospective, and Backlog Refinement), planning and estimating accessibility work within normal sprint workflows rather than as external dependencies, • Contribute to design system governance by reviewing proposed components, patterns, and tokens against WCAG 2.1 A and AA standards prior to final approval, • Coordinate with product owners, federal subject matter experts, software engineering staff, user experience design staff, accessibility staff, and IT security staff as needed to align accessibility work with program priorities, • Minimum 3 years of applicable experience as a digital accessibility specialist evaluating web applications throughout the software development lifecycle using both automated and manual techniques, • Bachelor's degree in Human-Computer Interaction, Information Technology, Computer Science, or a related field (or equivalent additional experience), • Demonstrated, hands-on experience evaluating web applications against WCAG 2.1 A and AA, Section 508 (36 C.F.R. 1194.1), and equivalent federal digital accessibility standards, • Hands-on proficiency with manual screen reader testing using JAWS and NVDA, • Hands-on proficiency with accessibility evaluation tools including aXe, pa11y, ANDI, and a Color Contrast Analyzer, • Demonstrated experience authoring Accessibility Conformance Reports (ACRs) and/or Voluntary Product Accessibility Templates (VPATs) for software products, • Experience evaluating design artifacts (wireframes, mockups, prototypes, design system components) in Figma for accessibility conformance prior to developer handoff, • Experience documenting accessibility issues, fixes, and test evidence in Jira and Confluence, with the ability to map findings to specific WCAG success criteria and provide actionable remediation guidance to developers, • Experience working in Agile/Scrum environments, integrating accessibility evaluation into sprint cadence rather than as a downstream activity, • Working knowledge of the User-Centered Design (UCD) process and the ability to embed accessibility into Discovery, Define, Ideate, Prototype, and Validate phases, • Excellent written and verbal communication skills, with the ability to provide clear status updates, collaborate with designers and developers on remediation, and present accessibility results to government stakeholders Preferred Qualifications • Experience supporting federal government clients, • DHS Trusted Tester certification with experience applying the Trusted Tester conformance test process, • IAAP certification (CPACC, WAS, or CPWA), • Experience working in a SAFe environment with multiple synchronized Scrum teams and Program Increment (PI) planning, • Experience contributing accessibility guidance to a shared enterprise design system, • Experience supporting user research with participants who rely on assistive technology, including advocating for their inclusion in research protocols, • Experience evaluating Angular web applications and responsive design implementations for accessibility conformance, • Familiarity with GitLab CI/CD pipelines and the integration of automated accessibility scans (e.g., aXe, pa11y) into continuous integration workflows Travel Requirements This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible. EEO Statement Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws. We are proud to support our nation’s veterans and military families, providing career opportunities that honor their service and experience. If you require reasonable accommodation during the hiring process due to a disability, please contact ___ for assistance. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency’s background investigation requirements. Sponsorship is not available. • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off, • Family Leave (Maternity, Paternity), • Short Term & Long-Term Disability, • Training & Development

Finexio is the leader in AP Payments as a Service, the leading embedded payments approach for business-to-business payments. We simplify the way businesses process and receive B2B payments by integrating electronic payments and cash flow improvement solutions directly into customers' accounts payable and procurement software. We are growing rapidly, processing billions of dollars annually, and are a leading disruptor in the B2B Payments and Fintech industry. The company has raised over $75M in investment and is backed by investors including JP Morgan, Capital One, NBH Bank, Mendon Venture Partners, and Valley Bank. This is not a maintenance role. We are seeking a hands-on Sales Leader to hunt, sell, and close CFOs who will personally carry a quota, close deals, and simultaneously build, refine, and enforce the sales processes and training programs that will scale our team. You will be held accountable to specific metrics, and you will hold your team to the same standard. You will report directly to the CEO and will have high visibility and autonomy—but with that comes high accountability. We need someone who executes fast, documents everything, and drives results from day one. • Personally close 10-13 mid-market corporate accounts ($50M-$200M+ in AP spend) annually, • Run your own pipeline: prospecting, discovery, demos, proposals, and closes, • Lead by example—your team will see you in the trenches daily, • Create and maintain sales playbooks, scripts, objection handling guides, and enablement materials, • Implement structured onboarding: new hires are productive within 30 days with clear milestones, • Ensure team members are set up on existing systems (dialers, call recording, CRM workflows) within their first week, • Run weekly roleplay sessions and call reviews—no exceptions, • Deliver weekly metrics reports to leadership covering activity, conversion rates, and pipeline progression, • Hold weekly team meetings focused on: Metrics Review, Roleplay/Skills, and QA, • Ensure SDRs are booking 3-4 qualified meetings per week within 60 days of hire, • Track and report on: calls made, emails sent, conversations, meetings set, meetings held, opportunities created, proposals sent, and closes, • Identify underperformance early and address it directly—coaching or exiting within 90 days, • Ensure 100% of sales activities are logged in Salesforce—pipeline hygiene is non-negotiable, • Leverage existing tools (Salesforce, ZoomInfo, call recording, email automation) before requesting new ones, • Build dashboards and reports that provide real-time visibility into team and individual performance First 30 Days: • Complete onboarding with full product and process knowledge, • Audit existing team processes, tools, and pipeline, • Deliver first metrics report to CEO, • Begin personal prospecting and pipeline development First 60 Days: • Documented sales playbook and training materials in place, • Team fully utilizing existing systems with call recording reviews happening weekly, • Weekly metrics cadence established and consistently delivered, • Personal pipeline building toward quota First 90 Days: • SDRs hitting 3-4 qualified meetings per week, • First personal close or advanced-stage opportunity, • Clear performance trajectory for all team members with documented improvement plans where needed, • 5-10 years of B2B payments experience with verifiable quota attainment, • Track record of personally closing mid-market deals ($50M-$500M AP spend accounts), • Experience building sales processes and training programs from scratch—not just inheriting them, • Demonstrated history of managing SDR/AE teams to specific, measurable outcomes, • Advanced Salesforce proficiency—you can build reports, dashboards, and workflows yourself, • Comfortable in a fast-paced environment where you execute first and refine later, • A doer, not a delegator—you prefer to build it yourself before handing it off, • Metrics-obsessed—you track everything and make decisions based on data, • Process-driven—you document what works and hold people accountable to following it, • Direct communicator—you address issues immediately, not after they fester, • High urgency—you move fast, follow up relentlessly, and don't let things slip, • Resourceful—you leverage existing tools and systems before asking for new ones, • Thick-skinned—you thrive on direct feedback and give it in return, • Salesforce (advanced): pipeline management, reporting, dashboards, workflow automation, • Sales engagement tools: experience with dialers, call recording, email automation platforms, • ZoomInfo or similar prospecting tools, • Sales cycle management for 3-9 month complex B2B sales, • AI tools: you use AI daily for email drafting, research, training content, and productivity, • Direct access to CEO with high visibility and autonomy, • Opportunity to build and own the sales function at a high-growth company, • Competitive base salary plus uncapped commission, • Equity/stock options, • Medical, dental, and vision, • Flexible PTO This role is not for everyone. If you want to manage from a distance, wait for processes to be handed to you, or avoid personal accountability to a quota, this isn't the right fit. But if you're energized by building, closing, and leading by example—we want to talk to you. Compensation - $125k - $150 Base Salary (Uncapped Commission - OTE $225k-$250k) + Equity • If team targets are being met, there is potential for additional incentive.

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health As a Full Stack Engineer, you’ll join a spectacularly talented team of fellow engineers—but you will also be expected to independently own your product workflow from initial design requirements through deployment. You will be expected to move aggressively, and you will commit code daily, but you’ll get that rush of seeing your work in the wild with live users on a regular basis as you build a revolutionary product from scratch. You are an experienced engineer who can identify problems and architect the highest-quality solutions. You are curious and enjoy working on ambiguous problems where the solutions are not (yet) well-defined. You take pride in your craft, have impeccable communication skills, and you absorb feedback exceptionally well. You aren’t afraid to make mistakes and learn from them. Above all, you enjoy taking ownership and are stifled by large organizations. Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes. We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way. Read more in our Wall Street Journal funding announcement ___. We've also been recognized as a 2025 Top Startup by LinkedIn (___). * Analyze product requirements and produce high-quality, production-ready code while creating a best-in-class user experience. * Build and maintain new user-facing features with everything from database models to UI components. * Be autonomous. You’ll take full ownership of your work, and you take responsibility and accountability for every last detail, every step of the way. * Be a collaborator. You’ll work with other engineers and cross-functional partners in product and design to build a world-class product and lead new initiatives to improve our user experience. * Create services and APIs to drive existing and new features for web apps. * Maintain the health of our systems and codebase, refactor and make improvements, and keep our systems robust and resilient. * Write clear specs to ensure product/code quality for stress-free deployment. * Drive large releases to production on a continuous deployment cadence. * Experience working in a start-up environment. * 5+ years of relevant experience on both frontend and backend development. * Strong React fundamentals and a background working with Typescript/Node. * An intuitive understanding of what it takes to create delightful, consumer-oriented experiences. * Strong communication skills that help you influence product direction and help collaborative visions come to life. * Extreme bias toward action and execution. You get antsy if you’re not writing code, improving the codebase, and vigilantly enhancing the systems that represent the big-thinking work. * Typescript across all our applications * NestJS API with TypeORM * Postgres * Redis * React * Custom UI library built on shadcn * Tailwind * Heroku Applicants must be based in the United States. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ___. Report suspicious activity to or .

About All Day Retail We're a tenant-driven developer expanding nationwide. Fast-moving, high-output, no passengers. We hire for impact-ownership, initiative, hustle, execution. What You'll Do • Source off-market sites via cold calls, direct outreach, and broker/owner relationships, • Maintain a tight follow-up cadence and clean CRM pipeline (calls, meetings, tours, next steps), • Drive trade areas; evaluate visibility, access, co-tenancy; deliver pre/post-tour reports, • Analyze zoning, comps, demographics, and tenant fit; support underwriting, • Draft and submit offers; track status; prepare memos, updates, and presentations, • Represent the brand at industry events; expand relationships that create deal flow Outcomes & KPIs • Qualified off-market pipeline that converts to actionable deals, • High-quality tours that produce offers, • Accurate, on-time analysis supporting underwriting, • Repeat/Referral relationships from brokers/owners, • Weekly/monthly KPIs hit for outreach, tours, lead submissions, and meetings, • Midwest or Southeast based, preferred for traveling locations; Extensive travel required, company paid travel., • Bachelor's in real estate, business, finance (or similar), • 1-3 years in commercial acquisitions, brokerage, leasing, and commercial real estate (retail preferred), • Proven cold-caller and deal hunter; disciplined follow-up, • Working knowledge of zoning, site planning, and pro forma mechanics, • Crisp communication; concise writing; professional presence, • Proficiency in Excel, CRM, and PM tools (Salesforce/HubSpot/Monday.com), • Valid driver's license; willing and able to travel extensively, • Self-starter who thrives with limited structure and high accountability, • Base salary: $65,400+ (DOE) + performance bonus, • Employer travel expenses fully covered, • Exposure to all phases of retail development, • Direct access to leadership and decisions, • Real growth in a fast-scaling company, • PTO, paid holidays, medical benefits

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: • Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis., • Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success., • Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices., • Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution., • Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase., • Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level., • Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts About You: • Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment., • Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it., • Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker., • Excellent Communication: Your written and spoken communication skills are outstanding., • Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work., • Highly Adaptable: You excel in a fast-paced and dynamic organizational setting., • Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization., • Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner., • Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: • 5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets., • Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team., • Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred., • Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline., • Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred., • Experience with both proactive and reactive customer success motions., • We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how., • Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: 171,200 - 235,400 Zone 2: 154,100 - 211,860 Zone 3: 145,500 - 200,090 • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,000 - $235,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,000 - $211,000**, • Zone 3: All other US locations - $145,00 - 200,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

About the Job: Software powers the world, and LaunchDarkly empowers all teams to deliver and control the best software. As an Infrastructure Engineer on the IDE team, you'll help us build, automate, and improve the systems that keep LaunchDarkly running at scale. Our platform serves over twenty trillion feature flags daily across a global AWS footprint. The IDE team owns the infrastructure layer — networking, compute, CI/CD, databases, observability — and we're looking for someone who wants to make that layer increasingly self-service and automated. You'll write software that replaces manual processes, build tools that help other engineers move faster, and contribute to a culture where operational toil is treated as a bug to be fixed, not a fact of life. As part of our you-build-it-you-run-it culture, all engineers participate in an on-call rotation. Responsibilities: * Automate infrastructure provisioning, deployment, and operational workflows * Build and improve internal tools and platforms that make other engineers more productive * Manage and evolve our AWS infrastructure using Terraform * Participate in on-call rotations and turn incident patterns into permanent fixes * Collaborate with product engineering teams to understand their infrastructure needs and reduce friction * Identify repetitive operational work and replace it with software Qualifications: * 4+ years of professional software engineering experience * Familiarity with AWS (you've used it; you don't need to have memorized every service) * You write code to solve problems — not just configuration, but actual software when the situation calls for it * You're curious about how things work and willing to learn new tools quickly * A commitment to working in a communicative and collaborative environment * You hold yourself and others to a high bar when working with production systems * You value code quality, automated testing, and engineering best practices Nice to have (but not required): * Experience with Terraform or similar Infrastructure-as-Code tools * Experience with CI/CD systems (GitHub Actions, Jenkins, etc.) * Familiarity with containers and Kubernetes * Experience with observability tools like Datadog Pay: Target pay ranges based on Geographic Zones* for Level 4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270**, • Zone 3: All other US locations - $163,000 - $224,070 * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

Our Story Position Overview We’re hiring a Head of Product to position mpathic as a category leader by building the right product and ensuring it translates into revenue through strong pricing, packaging, and tight GTM partnership. This role is hands-on to start. You will work alongside our CEO, CTO, and GTM leaders, as well as manage a VP of Product. Together, you’ll help us drive roadmap decisions, align leadership, and push key initiatives forward as we turn early traction into differentiation. As the function matures, you’ll build and scale the product organization’s team and practices to ensure we’re building the right things, and turning them into a strong business with a necessary impact. What You’ll Accomplish In your first 6 months you’ll… • Establish a clear product operating cadence and decision-making framework across leadership, • Audit and refine the product roadmap, aligning it to company priorities and market opportunities, • Drive alignment across executives on product vision, near-term priorities, and tradeoffs In your first year you’ll… • Position mpathic as a category leader in conversational AI benchmarking through differentiated product capabilities, • Own product’s contribution to revenue, including pricing, packaging, and tight partnership with GTM, • Build and scale the product organization, hiring and structuring the team while establishing strong product management practices You’ll Thrive in This Role If You… • Have experience building B2B SaaS or data products, ideally in AI, ML, or developer-facing environments, • Have 8+ years of product experience, including owning roadmap and delivery in early or growth-stage companies, • Have hands-on experience shipping AI/ML-enabled products or working closely with technical teams building them, • Are comfortable operating in ambiguity and creating structure where none exists, • Know how to translate messy, incomplete data and user signals into clear product direction, • Have experience building and mentoring product teams, especially from early stages, • Can partner effectively with engineering, GTM, and leadership to drive alignment and execution, • Communicate with clarity, confidence, and low ego, • Are motivated by mission-driven work, particularly around AI safety and human impact About the Team We’re a mission-driven, fast-moving team that values ownership, clarity, and thoughtful decision-making. We care deeply about building meaningful technology—and doing it the right way. You’ll work with the: • CEO: Strategic partner on product vision, priorities, and company direction, • VP of Product: Day-to-day collaboration, coaching, and organizational scaling, • CTO: Partner on technical tradeoffs, infrastructure decisions, and feasibility, • Sales & Marketing: Align product with GTM strategy, positioning, and customer needs, • Executive Team: Drive alignment and communicate product strategy at the highest level Our Hiring Process • Recruiter Screen (20–30 minutes), • Hiring Manager Interview, • Team Panel Interview, • Practical Exercise / Working Session, • Founder & Leadership Interviews, • Offer Compensation & Benefits • Competitive base salary with uncapped earnings potential, • Equity, • Company-funded health, dental, and vision insurance, • 401k with 4% company match, • Well-being programs, • Flexible paid time off, • Mission-driven work solving AI Safety challenges Apply Even If You Don’t Check Every Box We know great candidates might not fit every bullet on a job description. If this role speaks to you and you’re excited to help shape the future of [industry/problem], we’d love to hear from you.

About the Job: The Digital Led Customer Success Manager reports directly to the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts, guiding our new and existing customers through implementation and adoption with a heavy focus on 1:many outreach tactics and leveraging data to engage with the right customers at the right time. This is a relatively new team at LaunchDarkly, and the best candidate for this role will have a passion for customer success, experience leveraging data to manage a large customer portfolio, and an interest in helping to build a best-in-class Digital Led CS organization while executing at a high level. Responsibilities: • Customer Onboarding: Leverage customer journey data to understand which customers need additional support through onboarding. Drive them to 1:many marketing engagements or work with them 1:1 to ensure all customers in your portfolio are onboarded and activated correctly., • Risk Identification and Mitigation: Use data and product signals to proactively identify risks. Develop both 1:many and 1:1 risk mitigation strategies and coordinate across the account team to steer customers towards success., • Technical Guidance: Maintain a deep level of LaunchDarkly product knowledge and provide customers with direction on implementation and adoption best practices., • Prescriptive Selling: Monitor how customers are tracking against their key goals and outcomes. Identify opportunities for customers to purchase additional products, services, and adopt new features to maximize the value of our solution., • Trusted Advisor: Build trust quickly and provide prescriptive guidance to help customers get the most out of their LaunchDarkly purchase., • Build Champions & Executive Relationships: Identify and support key advocates within customer organizations who actively promote the value of LaunchDarkly. Leverage success metrics and value-driven insights to gain executive sponsorship in partnership with your Champion., • Renewal and Expansion Focus: Own and forecast the renewal process on a weekly basis. Work directly with customers, sales, and deal desk to execute renewal agreements on time and identify expansion opportunities within accounts. About You: • Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a highly ambiguous, start up environment. This is a new team at LaunchDarkly and you will be helping to build the organization while executing within it!, • Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it., • Highly Data Driven: You enjoy identifying trends in data and have a proven track record of leveraging data to make informed decision making on behalf of your customers, • Intellectually Curious: You have a hunger for knowledge and are naturally a question-asker., • Excellent Communication: Your written and spoken communication skills are outstanding., • Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You are able to prioritize a large customer portfolio to engage with the right customers at any given time. You do not require a lot of external direction to organize and manage your workload., • Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization., • Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner., • Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: • Located in the Continental US, • 5+ years in a customer-facing role, ideally in scaled/1:many/tech touch onboarding/implementation, account management, customer/partner success, or customer support, with a track record of exceeding targets., • Proven success in a 1:many/tech touch/tech-led Customer Success organization., • Highly data-driven with experience using product telemetry and growth/risk signals to target the right customers at the right time., • Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Digital Led Customer Success team., • Strong discovery and qualification skills; training in Command of the Message, MEDDIC, or another sales methodology is preferred., • Strong project management skills with experience holding customers and cross-functional teams accountable to a timeline., • Experience working with a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space is preferred., • Exceptional time management and organizational skills., • An existing level of technical knowledge and know-how. We will teach you all about LaunchDarkly, but you should already have foundational knowledge in the space!, • Proven ability to advocate for both customers and the company, mediating between customer requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 3: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $136,000 - $187,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,000 - 168,000**, • Zone 3: All other US locations - $116,000 - $159,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Senior Director of Engineering, Product and Design Operations will report directly to the CTO and is responsible to continue to build and scale the operating system for our EPD organization. The Sr. Director sets the department’s strategic direction, oversees operations, drives delivery, and develops a high-performing team to achieve impactful results. This leader will unify Engineering Operations and Product Operations into a single, high-leverage function that drives delivery predictability, portfolio visibility, and execution excellence. This is a remote opportunity within Canada and the US. What we're looking for: * Experience: 8+ years of experience in Engineering Operations, Product Operations, Technical Program Management, or similar leadership roles. At least 5 years in a leadership role, preferably within the SaaS or cybersecurity industry. Bonus points to candidates that have led a company through IPO as an Operations Leader. * Proven track record of delivering success enabling multi-team, complex, infrastructure-heavy delivery and building operational systems from scratch in a scaling company * Comfort operating amid ambiguity and designing clarity. * Data-driven with the ability to translate metrics into decisions. * Executive presence and ability to influence senior technical leaders. * Strong business acumen with expertise in AI, security infrastructure, developer platforms, or highly technical environments strongly preferred. * Demonstrated success enabling multi-team, complex, infrastructure-heavy delivery. * Exceptional analytical and strategic thinking skills, with the ability to develop and execute strategic plans that drive measurable results. * Extensive experience in operational excellence, including process and system optimization, scalability, and the development and management of performance metrics. * Proven success in collaborating effectively cross-functionally with senior leaders (including C-Suite) and teams. * Outstanding communication and interpersonal skills, with the proven ability to influence across the company, using expertise, executive presence, strategic insights, and diverse influence strategies. * Experience in successfully leading and sustaining transformational initiatives in fast-paced, complex, and dynamic environments. * Strong history of building, developing and scaling high-performing teams. What you can expect: * Strategic Leadership & Partnership: Partner with CTO, CIO/CISO and EPD leadership to develop and execute the department's vision and roadmap, aligning with company strategy. Analyze trends and translate strategy into operational plans, proactively addressing scaling bottlenecks. Support executive and board-level planning/reporting. * EPD Operating Model & Enablement: Update for scale and implement the end-to-end EPD operating model. Establish scalable planning frameworks (annual, quarterly, sprint), execution rhythms, and decision-making governance. Build cross-functional connectivity (Product, Engineering, Design, Marketing, and GTM). Improve delivery predictability, velocity, and quality via portfolio, capacity, and dependency management. Remove systemic execution friction. * Operational Excellence & Process Maturity: Assess and improve department structure, processes, and systems to boost scalability and operational excellence. Mature product lifecycle management and implement engineering effectiveness frameworks (DORA, flow metrics, reliability KPIs). Establish best practices for release, incident, and change management. Support technical planning for infrastructure/AI systems. * Visibility & Performance Metrics: Define and manage KPIs aligned with organizational objectives. Develop real-time visibility into roadmap progress, delivery health, risks, and outcomes. Implement KPI frameworks across product, engineering, and operations. Design clear, low-bureaucracy dashboards and reporting systems for leadership insight into trade-offs and resource allocation. Track performance and hold teams accountable for business outcomes. * Cross-functional Collaboration & Initiatives: Cultivate senior leader relationships to ensure strategic alignment, optimize resources, and drive collective outcomes. Lead key strategic growth and efficiency initiatives. Represent the department in senior leadership forums. * Scaling Systems & Change Management: Build processes and implement necessary tooling (PLM, roadmap, capacity models) that are scalable. Lead and sustain organizational change initiatives, transitioning from startup scrappiness to operational rigor. * Team Leadership & Talent Development: Lead a high-performing EPD Operations organization. Coach and mentor direct reports, evaluate talent, and implement development plans. Drive a high-performance culture reflecting company values, fostering psychological safety, ownership, and agility. Champion employee experience initiatives. * Financial Oversight: Partner with Finance to oversee the departmental budget, ensuring efficient resource allocation and cost control. Monitor financial performance and identify improvement opportunities. * Customer/Industry Relationships: Establish and maintain strong relationships with relevant external customers, partners, vendors, and industry contacts to achieve strategic goals. Sr. Director, Engineering & Product Operations Outputs First 30 Days: Diagnose & Align Theme: Understand before changing. Build trust before redesigning. Objectives * Build strong relationships across Engineering, Product, Design, and cross-functional partners. * Assess the current operating model (planning, roadmapping, tooling, metrics). * Identify systemic delivery bottlenecks and visibility gaps. * Evaluate current EngOps and ProdOps capabilities. Outputs * Clear current-state assessment. * Top 3–5 operational risks and friction points. * Prioritized 90-day action plan. * Initial org design direction for unified Ops function. Days 31-60: Design & Activate Theme: Introduce structure without slowing momentum. Objectives * Define and pilot a standardized quarterly planning and portfolio process. * Launch executive-level delivery visibility (dashboards, risk tracking). * Apply strong program management to 1–2 high-impact initiatives. * Clarify roles, ownership, and governance across EPD. Outputs * Live portfolio-level reporting. * Documented planning and execution cadence. * Clear operating model for unified Eng/Product Ops. * Early wins in predictability and transparency. Days 61-90: Institutionalize & Scale Theme: Move from reactive execution to predictable delivery. Objectives * Roll out operating rhythm across all EPD teams. * Formalize dependency management and risk escalation. * Improve roadmap confidence and delivery predictability. * Align portfolio allocation tightly to company objectives. * Finalize org structure and hiring plan. Outputs * Fully functioning EPD operating system. * Measurable improvement in delivery visibility and confidence. * Board-ready reporting framework. * 12-month operational maturity roadmap. The Shift by Day 90 From: * Fragmented visibility * Reactive coordination * Hero-driven delivery To: * Transparent portfolio management * Predictable execution * System-driven scale USA-based roles only: The annual base salary for this role is between $272,000 USD and $408,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $254,000 CAD and $381,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year-over-year growth. Responsibilities: • Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis., • Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk-inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success., • Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices., • Prescriptively Sell: You will maintain a pulse on how our customers are tracking against their key goals and outcomes, identifying opportunities for customers to purchase additional products, services, and adopt new features needed for them to maximize the value of our solution., • Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase., • Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level., • Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts Qualifications: • 5+ years in a customer facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets., • Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team., • Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred., • Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline., • Experience working on a technical product ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred., • Experience with both proactive and reactive customer success motions., • We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how., • Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,000 - $235,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,000 - $211,000**, • Zone 3: All other US locations - $145,000 - $200,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from ___.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit ___ directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to ___.

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Posting Open Date: 2/13/2026 Anticipated Posting Close Date*: 4/13/2026 *Job posting may close early due to the volume of applicants. Customer Solutions Engineer Our customers are interested in optimizing their product delivery, global footprint, and user experience using the Fastly platform. You will be on the front lines of this adoption. Internally we title this role as a Fastly Cloud Engineer (CE) within the Fastly Revenue Organization. As a trusted customer advocate, the CE will help organizations understand various technologies such as Edge Computing and CDN architectures, as well as assisting them on efficiently migrating existing workload to Fastly, all while linking technology with measurable business value. You should be able to demonstrate technical ownership across assigned strategic customer accounts, bringing emotional intelligence and clear communication to all interactions and audiences (both technical and non-technical). With your technical expertise, you should act as a problem solver, identifying challenges and advocating solutions. At Fastly, we are looking for individuals who are passionate about technology and have an ongoing drive and capability to absorb and retain vast amounts of deep technical information. What You'll Do: * As the resident Fastly architect for your customer, you are an extension of the customer’s technical team, and represent and champion the customers needs within Fastly * Develop technical relationships with customers to build a deep understanding of their team, infrastructure, plans, and problems they are encountering * Post sales implementation of Fastly products, such as logging endpoints, image optimization and VCL coding while documenting key aspects of the customer’s configuration for troubleshooting and engagement * Investigate and recommend improvements to customers implementation and utilization of Fastly’s technology stack * Look for opportunities to introduce new Fastly products that compliment the customer’s needs * Partner internally to create customer strategies and assist in support requests or problems for assigned customers * Participate in regularly scheduled customer meetings on-site and by video/phone as necessary, including cadence calls and Quarterly Business Review meetings * Responsible for tracking and reporting on the health of your customer accounts, providing regular updates to Client Services leadership What We're Looking For: * 5 + years Pre-Sales or Post-Sales experience in Sales Engineering, Web Development, Customer facing DevOps Engineer, Technical Account Management, or Solutions Architect * This is a hands on role, you must be willing to roll your sleeves hop on the keyboard and tackle customer issues and requests * Understanding of networking, including, BGP, internet routing, and the difference between transit and peering * Understanding of HTTP/s, TCP, TLS, DNS, HLS, DASH, Load Balancing, Apache, NGINX * Hands-on experience with Linux and scripting languages/tools such as (Python, Sed, Awk, Perl, JSON, Ruby, GO, Node.js) * Experience with internet and cloud based architecture as well as an understanding of bare metal deployments as well as cloud environments such as AWS, Azure, and GCP * Empathy and understanding of the customer * Possess a comfort level with presenting and leading customer presentations and training * Strong interpersonal, communication and feedback (writing and verbal), critical thinking & analytical skills * Able to present technical concepts to various business stakeholders (technical and non-technical). Able to outline deliverables and business impact. * Capable and willing to travel for customer meetings as necessary * While most duties will be performed during normal business hours, there is an occasional requirement for a flexible schedule as necessary based on customer needs We’ll be super impressed if you have experience in any of these: * Experience with Varnish, Varnish Configuration Language * Streaming video/audio technologies or experience in e-commerce technologies/solutions * Experience in the CDN or cloud computing industries Work Hours: * This position will require you to be available during core business hours. * While most duties will be performed during normal business hours, there is an occasional requirement for a flexible schedule as necessary based on customer needs. Work Location(s) & Travel Requirements: This position is open to remote work locations, ideally on the East Coast US. This position may require travel as required by your role or requested by your manager. SF / LA Fair Chance Ordinance Statement Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $104,830 to $125,796. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly’s equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days. Why Fastly? * We have a huge impact. Fastly is a small company with a big reach. Not only do___ have a tremendous user base, but we also support a growing number of___. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. * We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. * We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. * We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at or @___ email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at ___ or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our___. Please see our___.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $120-130K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About the role WarriorBabe is looking for a high-energy, customer focused, and dedicated Client Success Coordinator to join our team! Our ideal candidate is someone who has knowledge of the WarriorBabe products, specifically the WarriorBabe VIP Program, and is passionate about helping women of all ages begin and continue their fitness journeys. As a Customer Success Coordinator, you will be the driving force behind our customers' triumphs. Your deep knowledge of our transformative products, especially the acclaimed WarriorBabe VIP Program, will enable you to guide and inspire women at every step. This role is pivotal in building strong connections with both new and established customers, making it one of the most crucial touch points in our organization. What you'll do Reporting to the Customer Success Manager, the Customer Success Coordinator at WarriorBabe is an employee who works directly with the WarriorBabe Leadership Team and is the primary point of contact for each new VIP client after the sales process. Clients are at the height of their motivation when they begin the onboarding process so consistently delivering a client-centric experience is crucial. This is a role that is heavily-focused on greeting new clients and answering questions in a timely and accurate way. Performance in this role is based on client satisfaction and onboarding velocity, as well as the Coordinator’s responsiveness, product knowledge, and client-first initiatives. To be successful in this role, you will need to be an expert of WarriorBabe. There is a proven process with onboarding clients in place, and it is important that the current process is fulfilled and innovation is applied as needed to improve the client concierge experience. In summary, the WarriorBabe Client Success Coordinator is expected to: • Support coach-client assignments as part of the welcome call cadence for all new VIP clients with oversight from the Customer Success Manager, • Field general how-to questions about the program and onboarding requirements post-sale (received via email, phone, and text messages, primarily), • Extensive Customer Service Background: We are seeking candidates with a remarkable track record of 3-5+ years in customer service, preferably with experience in client success. Your demonstrated expertise in understanding and meeting customer needs will set you apart., • Exceptional Communication Skills: As a Client Success Manager, effective communication is paramount. Your ability to articulate ideas clearly, both verbally and in writing, will be instrumental in building strong relationships with our valued customers. Showcasing your expertise in conveying information with clarity, empathy, and professionalism is essential., • Proficiency in CRM and Project Management Tools: A solid understanding of Customer Relationship Management (CRM) systems and project management tools is a significant advantage. Your familiarity with leveraging technology to streamline processes, track customer interactions, and drive efficient outcomes will enhance your success in this role., • Availability: Ideally, our perfect candidate lives on the west coast and/or can accommodate evening hours (Monday through Friday until 9pm PST/12am EST) and Saturday availability (between 7am-3pm PST/10am-6pm EST), • Attendance on our monthly All Hands Meeting with the entire WarriorBabe company (the first Tuesday of each month), • Compensation: Compensation starts at $28.00 per hour with potential for growth based on performance and experience., • Flexibility & Freedom: Enjoy the benefits of a full-time remote position with flexible scheduling, allowing you to tailor your work hours around your lifestyle, outside of mandatory meeting times., • Comprehensive Benefits: After 90 days, you will gain access to medical, dental, and vision insurance. Additionally, you are immediately eligible to particiapte in our 401k plan featuring employer matching., • Paid Time Off: As an Employee, you will benefit from accrued PTO, including paid holidays, to support work-life balance., • Exclusive Discounts: Receive discounted WarriorBabe merchandise and services, enhancing your connection to our community and products. Note: At this time, WarriorBabe is not able to support employment for residents of the state of California.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with ___ or self-managed with the ), logs (). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity As a Manager of Solutions Engineering for the West region at Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers. You will own the regional build-out with your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your customers are successful after the sale, in their adoption and roll-out of Grafana products through professional services, support, training, and customer success. You’ll work with marketing to drive community and adoption programs in the region designed to broaden the adoption of both OSS and commercial/cloud versions of our products. You’ll also work closely with Product Management and Engineering to ensure that we are constantly delivering value to our customers by influencing the roadmap, based on your customers and team feedback, as well as leveraging your own experience in the Monitoring and Observability space. All of this will be required for you to hit and then exceed your region's financial targets and ultimately, our company's goals. Your impact will be felt globally when the job is done well. What will you be doing? • Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences., • Get the best out of your team with a servant-based leadership approach. Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team. Mentoring and career development will be critical to your team's success over the long term, • Direct the bulk of your day-to-day work based on guidance and goals from leadership, owning the planning, actions and outcomes of the region., • Partner with the East Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion within our customer base., • Executive sponsorship of key accounts in the region will be key to your success. Being a thought leader/partner to your customers and the company, • Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful., • Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering, helping them prioritize their teams time with a data-driven approach to wins/losses/needs vs wants, etc., • Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with demonstrations, technical deep dives, trials and POVs., • Find and drive enablement and sell with/through with channel partners in the region. Both at a local, geo and global level with both RSI’s and GSI’s. What Makes You a Great Fit? • Must be located on the West Coast of the United States, • 3-4 years experience leading a team as a manager., • 7-10 years in the high tech industry having held roles such as Developer, Architect, Sales Engineer, etc., • Proven track record of mentoring, developing people and managing performance over time. Has successfully mentored individual contributors., • Open Source selling or Cloud first/Product led sales go to market motion a big plus., • Direct experience implementing and/or executing a formal sales methodology, eg COM, Value selling, qualification frameworks like MEDDPICC, • Direct experience selling monitoring/data/visualization products., • Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets Compensation & Rewards: In the United States, the OTE compensation range for this role is $241,000 - $286,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our ___ *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision. Rasa means tight-knit. We get to the point and have the courage to ask ‘why?’. Because through relentless experimentation, passion, and vision, we’re transforming the way people interact with organizations through AI. That’s Rasa. That’s our message. Join us and add yours. We’re looking for a Director of Customer Success to join our Go-to-market team. Your main goal will be to establish strong, scalable customer relationships that drive adoption, retention, and expansion You will lead a world-class team of Customer Success Managers (CSMs) and partner deeply with our Engineering-led Customer Success Engineers (CSEs) and Forward Deployed Engineers (FDEs). You are the guardian of our Net Revenue Retention (NRR) and the primary driver of the "Rasa Customer Experience." The role reports directly to our Chief Revenue Officer Full-time - 100% remote - Location: USA, East Coast * This is a remote position, but we cannot hire anybody outside of the USA for this position. * Rasa can not assist with work authorization (visa sponsorship) for this position. Since we're a startup, we need someone who's ready to jump in, be hands-on, and do whatever it takes to help us achieve our goals. We are hiring a Director of Customer Success Manager to support our company's growth by investing in our customers' success, driving retention and expansion, and ensuring customers achieve long-term value. As a Director of Customer Success Manager, you'll make an impact on your team by: Strategic Leadership & Team Scaling * Build & Scale: Recruit, mentor, and lead a high-performing team of CSMs across the globe fostering a culture of "Outcome-Obsessed" success. * Unified Front: Partnering with the Head of CSE & Head of FDE to bridge the gap between "Technical Success" (CSE/FDE ownership) and "Business Success" (CSM ownership), ensuring a seamless customer journey. * Operational Excellence: Design and execute a scalable onboarding motion that drives new customer cohorts toward rapid production deployment and measurable business impact, ensuring high-quality adoption at scale. Value Realization & Revenue Protection * NRR Ownership: Direct accountability for protecting and growing our Enterprise ARR. * The "Success Gate": Implement and enforce a rigorous "Success Criteria" mandate. No engagement starts without a customer-signed success plan featuring quantifiable KPIs (e.g., deflection rates, CSAT, or cost per intent). * Executive Alignment: Personally engage with Director and C-level stakeholders at our top-tier accounts to secure long-term partnership and alignment on the "Value Narrative." The Operating Motion * Sales-to-CS Handover: Optimize the "Internal Knowledge Transfer" (IKT) process, ensuring Sales and Solutions Engineering provide the "Value Discovery" needed for a Day 1 head start. * 90-Day ROI Focus: Drive the team to achieve Time to First Value (TTFV) milestones, moving customers quickly through onboarding and enablement and into production. * Technical Risk Governance: Partner with CSEs to manage the "Technical Red Flag" system—identifying when a customer’s architecture deviates from best practices (e.g., CALM vs. custom RAG) and escalating the business risk to customer leadership. * Renewal Rhythm & Automation: Define a standardized renewal motion with fixed cadence (90/60/30 days), templated executive and commercial outreach, AI-driven health and churn scoring in CSP, renewal-play triggers in the CSP, and automated CSM nudges and track adherence and conversion to protect and grow ARR. * 8–10+ years in Customer Success leadership, specifically within complex, developer-centric SaaS or AI platforms (e.g., Databricks, Snowflake, Amplitude, or similar). * Proven track record of managing both CSMs and high-touch Technical Account Managers (TAMs) or CSEs. You know how to lead technical people toward business outcomes. * You have successfully built and scaled CS teams from $10M to $50M+ ARR in a high-growth environment. * Strong background in NRR, churn analysis, and renewal negotiation. You view Customer Success as a revenue-generating function, not a cost center. * While you are a business leader, you are comfortable discussing AI architecture, LLMs, and API integrations with CTOs and Lead Developers. Please keep in mind that we are describing the background that would best fit the role. Even if you don’t meet all the requirements, yet you are confident that you are up for the task, we absolutely want to get to know you! Rasa Customer Success sits in the Go To Market organisation and is currently a size of five CSMs and growing with the growth of our business. The team is spread out globally, 50/50 between EMEA and NAMER. * Flexible hours and a dedicated remote budget * A stipend for professional development & 6 paid education days to help you grow within your role * Unlimited PTO + paid sick leave + paid public holidays * A MacBook, and other tech to help you do your job * We have regular remote team events, as well as an annual company-wide offsite * Health benefits * 401(k) contribution with up to 4% match * Equity options You can find more information about our benefits per location here: ___ Rasa is a leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants. Merging a state-of-the-art engine with a user-friendly no-code UI, Rasa offers an open and adaptable platform that perfectly aligns with business logic. This innovative approach makes Rasa a reliable and trusted choice for enterprises seeking to enhance customer interactions while reducing costs. Rasa is privately held with funding from StepStone, PayPal, Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a global presence. You can find answers to FAQs from candidates about this role specifically on our ___ sheet. Rasa is an equal opportunity employer. We are still a small team and are committed to growing in an inclusive manner. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age. You must be located in and a resident of the location(s) listed for us to proceed with your application.

The Customer Success Associate (CSA) is an early-career role on ClearPoint’s Customer Success team. CSAs own a portfolio of small and mid-market accounts end-to-end and partner with CSMs and CS Leadership on larger accounts. The CSA is the customer’s primary advisor for strategy execution inside ClearPoint and is expected to exercise independent judgment on how each customer should be set up, coached, and grown. This is not a checklist role. It is a judgment role. CSAs decide what each account needs, when to push back on a customer request, when to escalate, and what to recommend at renewal. Our customers should walk away from every interaction smarter and better positioned to be the hero inside their organization. That sometimes means redirecting a request that won’t actually serve them, recommending a different scope, or holding the line on a best practice. It always means showing up as a partner who knows the work. This is an AI-first role. CSAs work side-by-side with Agency’s Kai, our AI teammate, from day one. We expect CSAs to design AI-driven workflows for their accounts, exercise judgment over AI output, and decide when to apply it. The CSAs who succeed here will be doing the work of two or three traditional CSAs because of how they use AI. The ideal candidate is smart, hard-working, hungry, and humble—eager to learn without an ego, motivated to own outcomes, and a genuine team player. You read the agenda before the meeting and the report after it. You ask good questions. You don’t need to be told twice.This role’s primary duty is advising ClearPoint customers on how to execute their strategy inside the platform and exercising independent judgment on the matters listed below. Specifically, the CSA will: • Own a portfolio of small and mid-market customers end-to-end. The CSA decides how each account is structured, what the success plan looks like, when to engage, and what to recommend. The CSA is the primary point of contact and the primary decision-maker on day-to-day account strategy., • Make renewal and expansion recommendations. The CSA assesses account health, identifies risk and expansion signals, and makes the recommendation to leadership on renewal terms, expansion opportunities, and at-risk interventions. These recommendations directly influence revenue decisions., • Exercise judgment on customer requests. Decide when to fulfill a request, when to push back, when to redirect, and when to escalate. Customers do not always know what they need; the CSA’s job is to diagnose and advise, not to take orders., • Advise customers on strategy execution methodology. Coach customers on Balanced Scorecard, OKR, and ClearPoint best practices. Influence how the customer organization runs its strategy process—a matter of significance to their business., • Design and run customer working sessions when they add value. The CSA decides cadence, agenda, and approach based on account-specific judgment—not a fixed playbook., • Partner with CSMs on Enterprise and Growth accounts by leading defined workstreams: customer research, working-session prep, customer-facing materials, and analysis. The CSA owns these workstreams and exercises judgment on approach and output., • Drive product adoption by deciding which features matter for each account and how to position them against the customer’s goals., • Design AI-driven workflows. Build prompts, workflows, and automations using Agency and other AI tools. Exercise judgment over AI output, catch errors, and own the final work product., • Provide structured product feedback to Product, Sales, and Marketing as a voice of the customer., • Contribute to internal initiatives that improve how the CS team operates.Outside of the primary advisory duties above, the CSA will also:, • Triage and respond to customer support tickets in coordination with the Customer Support and CSE teams. Support work is a secondary duty and is expected to represent a minority of the role., • Run onboarding sessions for new customers, applying CSA judgment on how each customer should be set up.This job description is not a comprehensive list of duties. Responsibilities and activities may change at any time, with or without notice—often quickly.We measure CSAs on outcomes, not inputs:, • Strategic Coaching. Customers see you as someone who knows the work and helps them think more clearly—not just as a software contact., • Onboarding and Adoption. Your customers reach first value quickly and feel set up for long-term success., • Retention and Expansion. Your renewal recommendations are sound. Your customers renew because ClearPoint is critical to their work, and they grow because you helped them see what was possible., • Judgment Quality. The decisions you make on account strategy, escalation, and customer requests hold up over time., • AI Leverage. You consistently demonstrate that AI is multiplying your output—your responsiveness, your depth, your reach., • Trajectory. You’re visibly getting better month after month. The CSA role is a launchpad into CSM, CSE, and other roles across the company.This is not a 9-to-5 job. We’re also not asking anyone to work 996. The reality sits in between: this is a startup environment, things move fast, and you will not be working banker’s hours. this is a startup environment, things move fast, and CSAs are trusted to be present when it matters and to step back when it doesn’t. What you get in exchange is the chance to shape things and make an impact from day one. Your judgment matters, your work gets seen, and you grow fast. The CSA role is a launchpad—the people who do it well move into CSM, CSE, or other roles across the company. This position is fully remote but candidates must live in the greater DC metro area (DC, MD, VA, PA). Expectation of 2–3 days per month in-office or in-person for team events, working sessions, and customer meetings. We hire and promote against our core values. You should be able to come to an interview with concrete examples from your current or past work and of how you have lived each of them (If those examples don’t come naturally, this probably isn’t the right seat): • We Care About The Customer: A time you made your customer the hero, where they walked away looking smart to their organization because of how you showed up. We are partners, not vendors., • We Play To Win: A time you held yourself or your team accountable for great work, and what you did when the bar wasn’t being met., • We Are Passionate: A time you worked hard, got stuff done, and still made the work fun. Bonus if you can describe a culture you helped build, not just lived in., • We Are Exceptionally Open: A time you flagged a problem early, asked the awkward question, or surfaced something uncomfortable instead of letting it sit., • We Are Welcoming: A time you helped build an environment where people with different backgrounds or perspectives could do their best work., • Hungry. You want the work. You want to learn. You want to be good at this, • Humble. You ask questions, you take feedback, and you don’t pretend to know things, • Fast. You move quickly, write clearly, and don’t need a lot of structure to make progress, • Comfortable with ambiguity. Priorities shift, processes change, and that’s okay, • Direct. You say what you think, you push back necessary, and you don’t hide bad news, • AI-fluent or AI-curious. You already use AI in your day-to-day, • Clear communicator. You write well, you listen, and you can explain things well, • Organized. You can juggle a big task list and prioritize without dropping balls, • Curious. You read. You poke at the edges. You want to understand why, not just what, • Bachelor’s degree or four years of relevant experience., • Working fluency with Microsoft Office Suite required., • Hands-on experience using AI tools (Claude, ChatGPT, Agency, Copilot, etc) preferred., • Previous coursework or experience in strategy or performance management preferred., • Customer-facing experience, particularly in technology, preferred., • $50,000 - $70,000, • Performance-based bonus program, • Competitive salary commensurate with your experience, • Performance-based bonus program, • 100% paid health insurance & dental insurance, • 401(k) program, • Open vacation policy, • Professional development, training, and mentorship programs, • Chance to get in on the “ground floor” of a tech company with startup energy, • Ability to make a difference from day one, • Fantastic colleagues and customers, • Employee referral bonuses to encourage the addition of great new people to the team, • Team events and offsite retreats, • Company organized volunteer days, • Candidates must live within ~100 miles of Arlington, VA and lives in the following states: VA, DC, MD, PA., • Employment is contingent upon successful completion of the I9 Federal work authorization verification. We don't offer visa sponsorship or work permits. Please read this posting carefully, visit our website, learn about us, and then apply. To be considered, please fill out the form and attach your resume. We needed someone yesterday, and we are excited to grow our team, so if you're a good fit, expect this process to move quickly. Pre-Employment Background Checks All offers of employment are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary and may include: Social Security Verification, Criminal History, Credit History, Personal and Professional References, social media, Prior Employment Verification, Educational Verification, and Motor Vehicle Records. ClearPoint reserves the right to modify this policy at any time without notice. EEO Statement ClearPoint Strategy provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply. Physical Requirements This is sedentary work requiring typing and other and repetitive motions. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels. Visual acuity is required for operation of a computer and for observing general surroundings and activities. The worker is not subject to adverse environmental conditions.

About the Job: LaunchDarkly’s AI Specialist will be at the forefront of revolutionizing how AI engineers think about, release, monitor, and optimize their agents, scaling up our LaunchDarkly for AI from initial market validation to an industry-leading product. You will represent deep, specialized LD4AI product knowledge, sharing your expertise with prospects and customers, gathering critical feedback that shapes product development, and driving early-stage adoption. Your expertise will be instrumental in establishing the Solutions Engineering frameworks that will guide our future success. This is a role for builders and storytellers who thrive in undefined spaces. You will be expected to build – meaning the construction of integrations, technical content, whitepapers, and tutorials, all alongside attractive demos of our product customized to strategic engagements. You'll work with the innovation coming out of LaunchDarkly's Product team and make a significant impact on how companies build and deploy AI applications. Responsibilities: Expert-Level Solutions/Sales Engineering • Represent the trustworthiness and confidence of serious expertise in practical AI applications in customer conversations (especially as an escalation point above an SE SME), • Spearhead the early-stage implementation and adoption of LD4AI at scale, working closely with existing customers to ensure activation and churn prevention (alongside feedback), • Develop and document Solutions Engineering playbooks and best practices that scale beyond our first customers, • Function as a tremendous partner to the LD4AI Chief of Staff, surfacing revenue-related insights with respect to the maturation of the product accordingly, • Support LD4AI POVs ran by on-the-ground SEs Collect and Propagate Product Feedback • Collaborate extensively with product and engineering teams to ensure product concepts are technically feasible and align with LaunchDarkly's strategic goals, • Drive continuous improvement by monitoring product performance, user experience, and market response, iterating based on actionable data and insights, • Confirm that LD4AI’s roadmap adheres to market demand and deliver exceptional user experiences, especially for the AI developer persona – vocalizing objections with data Build LD4AI Into The World • Deliver integrations against common, quantified customer requests in the form of code contributions, architecture diagrams, and whitepapers, • Function as a key technical asset in (with the Head of AI and the partnership team) technical partnerships with advantageous potential partners (like Anthropic, DataBricks, etc…), • Publicly evangelize LD4AI at mainstream industry conferences, webinars, partner engagements, and strategic meetings Technical Leadership & Communication • Function as the primary owner of the disbursement of enablement material to the SE team, particularly to the designated by team/region SE LD4AI SMEs (for which you have partial, dotted-line accountability), • Co-own Revenue Enablement of LD4AI along with the Head of AI and the LD4AI tetrad, • Work with the AI Researcher, the PMM team, and the Head of AI to build and maintain competitor playbooks Qualifications: AI & Technical Expertise • This role requires a minimum of 12 years of related technical experience, • Extensive experience with AI applications—building, implementing, or selling AI solutions at scale, • Experience building multi-agent systems using frameworks like LangGraph, AgentBuilder, or AgentCore, • Hands-on experience evaluating AI agent performance at scale using automated evaluation methods, • Deep understanding of LLM mechanics (you've read 'Attention is All You Need' and can explain transformer architecture in detail), • Experience building or interfacing with MCP (Model Context Protocol) servers, • Strong Python skills with experience building in PyTorch or TensorFlow, • Strong foundation in software engineering principles and current market trends Mindset & Approach • Strong but loosely-held opinions about AI—you have a point of view but update it based on evidence, • Ability to anticipate where the AI landscape is heading and position products accordingly, • Deep curiosity about how AI changes software development, with an obsession for staying current on new AI technology, • Natural storyteller who can take new technology and craft compelling narratives that resonate with technical audiences, • Thrive in ambiguity—you love figuring it out, building new processes, and working in undefined spaces Pay: Target pay ranges based on Geographic Zones* for Level 5: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,000 - $263,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,000 - $237,000**, • Zone 3: All other US locations - $163,000 - $224,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

Latitude AI (___) develops automated driving technologies, including L3, for Ford vehicles at scale. We’re driven by the opportunity to reimagine what it’s like to drive and make travel safer, less stressful, and more enjoyable for everyone. When you join the Latitude team, you’ll work alongside leading experts across machine learning and robotics, cloud platforms, mapping, sensors and compute systems, test operations, systems and safety engineering – all dedicated to making a real, positive impact on the driving experience for millions of people. As a Ford Motor Company subsidiary, we operate independently to develop automated driving technology at the speed of a technology startup. Latitude is headquartered in Pittsburgh with engineering centers in Dearborn, Mich., and Palo Alto, Calif. Meet the team: In this section: The Onboard Platform team develops foundational platform software that is critical to development across the company. The team uses modern C++ (17+) to develop FreeRTOS, SafeRTOS, Linux, and bare metal environments for both QM and ASIL applications on a variety of targets including ARM. Projects often impact all levels of the stack from the bootchain to Linux applications and usually require cross-functional collaboration with other engineering teams. We have a strong passion for technical excellence and rigorous compliance with ISO26262. What you’ll do: In this section: • Leverage hardware, RTOS, and Linux expertise of peer engineers to design and implement embedded application and system component architectures., • Establish development plans and help the team to execute them effectively., • Mentor peer engineers through rigorous code reviews, testing, and by leading by example to set the bar for personal delivery quality and cadence., • Reach across teams and organizations to plan early and frequent integrations with new and existing subsystems., • Establish and refine best practices for safety-critical embedded software development in a modern development environment. What you'll need to succeed: In this section: • Passion for Embedded Software Development in modern C++ (17+) in constrained environments, • Strong test-forward design skills; ability to layer test modalities to effectively and efficiently test your code, • Strong experience in writing systems software (safe concurrent programming, interprocess communication, architecture awareness and efficiency, interfacing with device drivers, etc.), • Strong communication, organizational, and soft leadership skills, • Willingness to learn and improve internal software technologies for development and testing Nice to have (preferred, but optional): In this section: • 10+ years of experience designing and developing system-level or embedded-level software in software-heavy projects., • Experience using the gtest framework for unit test development, • Development and support of software tools and infrastructure that improve developer experience, • Expertise in Linux-based software development and related technologies including gtests, Python, Bazel, and Docker., • Experience with Automotive Ethernet, UDS, DOIP, Some/IP What we offer you: • Competitive compensation packages, • High-quality individual and family medical, dental, and vision insurance, • Health savings account with available employer match, • Employer-matched 401(k) retirement plan with immediate vesting, • Employer-paid group term life insurance and the option to elect voluntary life insurance, • Paid parental leave and Adoption/Surrogacy support program, • Paid medical leave, • Unlimited vacation and 15 paid holidays, • Daily lunches, snacks, and beverages available in all office locations, • Pre-tax spending accounts for healthcare and dependent care expenses, • Pre-tax commuter benefits, • Monthly wellness stipend, • Backup child and elder care program, • Professional development reimbursement, • Employee assistance program, • Discounted programs that include legal services, identity theft protection, pet insurance, and more, • Company and team bonding outlets: employee resource groups, quarterly team activity stipend, and wellness initiatives Learn more about Latitude’s team, mission and career opportunities at ___! Candidates for positions with Latitude AI must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is available for this position. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

About the Job: LaunchDarkly is looking for an experienced Full Stack Engineer to play a key role in shaping the future of software delivery on the Guarded Releases team. In a world where agents are delivering code faster and more reliably, releasing safely is no longer optional infrastructure; it’s a competitive advantage. The Guarded Releases team is focused on making every release safer, faster, and more reliable. Our mission is to redefine how software is released: automating release processes, measuring the real-time impact of feature rollouts, and simplifying debugging when things go wrong. From automated release pipelines to metrics monitoring, error tracking, and fully automated rollbacks, our work ensures every code change is measured, and the entire release process from rollout to issue mitigation is managed for maximum efficiency and reliability. We are solving critical challenges in modern software delivery: reducing the time it takes to detect regressions, automating responses to minimize risk, and eliminating manual effort. We extensively use the products we build, allowing us to create our own ideal release process while shaping the developer experience for teams across the industry. If you’re interested in building the systems that help software teams ship safely at scale, we’d love to work with you. Responsibilities: * Collaborate seamlessly with cross-functional partners (product, design, data science, and engineering) to architect and advance our observability products. Leverage your broad experience to facilitate strategic discussions that align technical solutions with business goals, ensuring the delivery of scalable and effective features. * Drive comprehensive end-to-end feature development, taking full ownership from proof of concept through to delivery. Ensure that each feature provides robust observability into system behavior and customer usage patterns post-launch, applying a deep understanding of both technical and user experience considerations to optimize feature performance and reliability. * Proactively identify opportunities for product and user experience improvements, leveraging data insights and feedback to propose innovative, well-reasoned solutions. Lead the implementation of these enhancements, balancing user needs, business goals, and technical feasibility, ensuring each change drives meaningful improvements in engagement and performance. * Actively lead and contribute to code reviews, spec reviews, and architecture design, ensuring alignment with best practices, long-term scalability, and maintainability. Your experience will drive thorough and thoughtful evaluation of solutions, while providing constructive feedback that elevates the quality of the codebase. * Stay at the forefront of development trends, experimentation, and data-driven product evolution, bringing deep expertise to suggest and implement forward-thinking improvements in tools, processes, and methodologies. Your proactive involvement in continuous learning and improvement will help ensure the team remains competitive and cutting-edge in its approach to building user-focused products. Qualifications: * 3+ years of professional software engineering experience, with a track record of shipping production-quality full-stack features * Proficiency across the full stack—comfortable in TypeScript/React on the frontend and Go (or similar) on the backend * Experience building data-focused products such as experimentation platforms, analytics dashboards, or large-scale data visualizations. * Proficient in designing, implementing, and maintaining RESTful APIs * Experience working directly with customers and understands how their work impacts business goals * Strong sense of ownership and accountability for delivering impactful solutions * Proven ability to work closely and collaborate with cross functional partners, like product, design, and data scientists. * Demonstrated ability to write clean, well-documented, and testable code with a focus on maintainability and extensibility. * Strong understanding of observability and monitoring tools and practices. * Excellent communication, collaboration, and interpersonal skills Pay: Target pay ranges based on Geographic Zones* for Level 2: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $136,500 - $187,660**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,800 - $168,850**, • Zone 3: All other US locations - $116,000 - $159,500 ** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @___ email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit ___ directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to ___.

Business Intel Architect/Developer The Business Intelligence (BI) Architect/Developer provides expert guidance on Business Intelligence (BI) skills and technologies. Develops scalable and maintainable BI applications to meet business objectives. Develops security and authentication standards for the organization. Maintains accurate and complete technical architectural documents. Defines BI standards, guidelines and best practices for business groups and technical teams. Supports BI tools upgrades in development, testing and documentation. Performs maintenance and troubleshooting activities for BI tools. Diagnoses and resolve BI tool capacity issues. Recommends strategies to improve performance and capacity of BI tools. Addresses customer queries and issues in a timely manner. Provides BI administration and technical support during weekends, after-hours and holidays when needed. Provides technical training on BI tools to junior staff. Collaborates with BI Administrators, Developers, and Analysts for successful development of BI reporting and analysis solutions. Works with business groups and technical teams to develop and maintain data warehouse platform for BI reporting. PREFERRED QUALIFICATIONS: Bachelor’s degree in Business, Economics, Information Science, or a related field. Certified Business Analysis Professional (CBAP) certification through the International Institute of Business Analysis (IIBA) is a plus. Role Overview We are seeking a hands‑on implementation engineer to configure and launch a Moodle‑based Learning Management System and learner dashboard for Foster Parents and Kinship Caregivers. The role will translate our Scope of Work and Functional Requirements into a production‑ready solution, working closely with IT, the Training Team (admins), and business stake holders. The environment will be state‑managed Docker/Kubernetes, with strict requirements for security (MFA, TLS), accessibility (ADA Title II / WCAG 2.1 AA), non‑functional performance, and operational runbooks. • Location: Boise, Idaho (hybrid/remote acceptable; onsite for key milestones as needed), • Start: As soon as practicable, • Moodle Configuration & Theming, • Configure Moodle LTS core and required plugins to support SCORM 1.2 Captivate modules and MP4 video delivery., • Implement learner dashboard UX (cards/tiles, circular progress indicators, resume/recommended learning, DHW branding), responsive for desktop/tablet/mobile., • Learning Structure & Logic, • Set up Tiers → Development Pathways → Trainings → Badges and tier gating (Tier 2/3 unlock after Tier 1 completion)., • Auto‑assign Pre‑Licensing/Tier 1 to new users; provide open‑catalog fallback if needed., • ILT (Instructor‑Led Training) Features, • Configure optional online registration, waitlists, capacity limits, session calendars, and region/virtual filters., • Enable roster upload and completion recording; (attendance tools preferred, manual acceptable)., • Notifications & Communications, • Implement email + in‑app alerts for assignment, reminder, overdue (7‑day cadence), completion, approval/denial., • Reporting & Transcripts, • Deliver reports per user, course, date range, development pathway, and a list of all who completed the Pre‑Licensing/Tier 1 suite., • Configure DHW‑branded transcripts; enable external certificate uploads; surface attempt counts to admins., • Versioning & Retirement, • Enforce completions by course version; archive retired courses (hidden from learners); retain certificate access., • Security, Accessibility, and Compliance, • Enforce username/password auth with MFA for admins/state employees; ensure HTTPS/TLS, password policy, session timeouts, and immutable audit logs., • Guide course/content owners on captions, transcripts, alt text, keyboard navigation; support ADA Title II / WCAG 2.1 AA conformance and testing., • Hosting & Operations (State‑Managed Docker/Kubernetes), • Collaborate with IT ops to deploy Moodle in Docker/K8s; document backups (daily + incrementals), DR (RPO ≤ 24h / RTO ≤ 8h), monitoring/logging, patching cadence, and promotion across DEV/TEST/UAT/PROD., • Size for bulk assignment up to ~6,000 users; meet performance targets (e.g., page render < 2s P95, catalog/search < 3s P95)., • Admin Enablement & Knowledge Transfer, • Train Training Team admins (≥10) on content management, enrollment, ILT sessions, reporting, transcripts, and operational procedures. Must‑Have • Moodle administration/configuration experience (production deployments), including SCORM 1.2 and video delivery., • Proven implementation of learning paths / pathways, badges, tier gating, and role‑based permissions., • Hands‑on with notifications (email/in‑app), reporting, transcripts, and certificates in Moodle., • Strong security fundamentals: MFA, TLS/HTTPS, password policy, session management, and audit logging., • Practical knowledge of accessibility (ADA Title II context; WCAG 2.1 AA) and content remediation best practices (captions, transcripts, alt text, keyboard navigation)., • Experience working in Docker/Kubernetes environments; collaboration with IT ops for backups, DR, monitoring, patching, and environment promotion., • Ability to write clear technical documentation/runbooks and conduct admin training., • PHP/MariaDB/Postgres familiarity for Moodle stack; Linux administration basics., • Experience configuring ILT features (registration, waitlists, capacity, calendar, region/virtual) and roster/attendance workflows., • Experience delivering solutions in public sector or regulated environments., • Exposure to performance tuning for low‑bandwidth users and responsive UX on mobile/tablet., • Moodle LMS Configuration & Administration (SCORM 1.2, Learning Paths, Roles/Permissions) Required 3 Years, • LMS Course Delivery & Reporting (SCORM packages, ILT setup, transcripts, certificates) Required 3 Years, • Notifications & Workflow Configuration (email + in-app alerts, reminder/overdue logic) Required 2 Years, • Security & Compliance (MFA setup, TLS/HTTPS, audit logging, WCAG 2.1 AA accessibility) Required 2 Years, • Docker/Kubernetes Collaboration for Application Deployment (state-managed hosting integration) Required 1 Years, • Long-Term Stability: Join us on a multi-year opportunities with room to grow., • Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well., • Future Planning: Enroll in our 401(k) program and invest in your financial security., • GC Assistance: We support immediate Green Card processing, if required.

Chime Engineering is growing rapidly as we scale to meet the financial needs of our members—and that growth depends on strong, secure, and efficient engineering foundations. We’re hiring a Senior Python Core Engineer- to join the Languages & Frameworks team within Engineering Services, with a mission to standardize and strengthen Chime’s Python ecosystem. Python is increasingly foundational to our data engineering, analytics, machine learning, and emerging AI initiatives. As Python adoption expands, we need clear ownership and stewardship over Python releases, packaging, base images, and shared libraries to reduce security risk, eliminate duplicated effort, add guardrails against AI generated code, and make builds and runtimes more reliable and reproducible. In this role, you’ll be the technical leader for Python foundations across the company responsible for owning the lifecycle of Python versions, defining best practices, improving build and dependency workflows, and maintaining key internal Python libraries. You’ll partner closely with platform teams, CI/CD stakeholders and data/ML orgs to drive improvements that make Python development faster, safer, and more scalable. The base salary offered for this role and level of experience will begin at $187,000 and up to $259,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. • Own Chime’s Python version standards, upgrade cadence, and compliance, reducing EOL exposure and security patch lag, • Design and drive safe, repeatable Python upgrade processes across services and shared libraries, enabling teams to adopt new versions with minimal friction, • Establish clear dependency management practices (e.g., version locking policies, upgrade safety, library compatibility strategies), • Partner with CI/CD stakeholders to improve build performance, reliability, and developer experience for Python projects, • Maintain and develop critical internal Python libraries including roadmap, quality, and adoption, • Define and evangelize Python best practices (“the Chime way”), aligned with community standards, and support teams through documentation and enablement, • Identify and drive opportunities to maximize returns from the Python + AI ecosystem, evaluating tools, practices, and vendor options that improve iteration speed and outcomes, • 5+ years of software engineering experience, with deep hands-on expertise in Python in production, • Strong experience with Python build tooling, and an understanding of tradeoffs in versioning and distribution, • Understanding of asynchronous and synchronous data-sharing patterns (pub/sub, RPC, caching, etc.)., • Solid knowledge of containerized environments and build systems (Docker images, CI pipelines, caching, reproducible builds), • Experience building and maintaining shared libraries used by multiple teams, including API design, backwards compatibility, and release management, • A security- and reliability-first mindset, especially around EOL management, patching and build integrity, • Strong cross-functional collaboration skills—able to influence without authority and align multiple teams around standards and migrations, • Comfort operating with ambiguous requirements, creating clarity through docs, prototypes, and incremental rollout plans, • Bonus: experience working in/supporting data engineering and ML, • Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary. #LI-Remote #LI-GC1 At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. • 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates., • 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute, • 💰 Competitive salary based on experience, • ✨ 401k match plus great medical, dental, vision, life, and disability benefits, • 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off, • 🫂 1% of your time off to support local community organizations of your choice, • 👟 Annual wellness stipend to use towards eligible wellness related expenses, • 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents, • 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more., • 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!, • 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: ___. To learn more about how Chime collects and uses your personal information during the application process, please see the ___

About the Job: LaunchDarkly is looking for an experienced Staff Engineer to play a key role in shaping the future of software delivery at LaunchDarkly at the intersection of Releases and Observability on the Guardian team. In a world where agents are delivering code faster and more reliably, releasing safely is no longer optional infrastructure; it’s a competitive advantage. The Guardian team is focused on making every release safer, faster, and more reliable. Our mission is to redefine how software is released: automating release processes, measuring the real-time impact of feature rollouts, and simplifying debugging when things go wrong. From automated release pipelines to metrics monitoring, error tracking, and fully automated rollbacks, our work ensures every code change is measured, and the entire release process from rollout to issue mitigation is managed for maximum efficiency and reliability. We are solving critical challenges in modern software delivery: reducing the time it takes to detect regressions, automating responses to minimize risk, and eliminating manual effort. We extensively use the products we build, allowing us to create our own ideal release process while shaping the developer experience for teams across the industry. If you’re interested in building the systems that help software teams ship safely at scale, we’d love to work with you. Responsibilities: * Prototyping / 0-to-1 innovation, lead the exploration and prototyping of new product concepts at the intersection of feature flags and observability, from integrations to new implementations. You'll operate with high autonomy to identify opportunities, rapidly validate ideas through proof of concepts, and define the technical direction for net-new product areas that expand Guardian's value. * Observability domain expertise and thought leadership, bring deep domain expertise in observability systems and apply it to reimagine how engineering teams understand the real-time impact of software changes. You'll serve as the team's resident expert on the evolving observability landscape, translating industry trends and customer pain points into concrete product prototypes that differentiate Guardian in the market. * Collaborate seamlessly with cross-functional partners (product, design, data science, and engineering) to architect and advance our observability products. Leverage your broad experience to facilitate strategic discussions that align technical solutions with business goals, ensuring the delivery of scalable and effective features. * Stay at the forefront of development trends, observability, and data-driven product evolution, bringing deep expertise to suggest and implement forward-thinking improvements in tools, processes, and methodologies. Your proactive involvement in continuous learning and improvement will help ensure the team remains competitive and cutting-edge in its approach to building user-focused products. * Proactively identify opportunities for product and user experience improvements, leveraging data insights and feedback to propose innovative, well-reasoned solutions. Lead the implementation of these enhancements, balancing user needs, business goals, and technical feasibility, ensuring each change drives meaningful improvements in engagement and performance. Qualifications: * 12+ years of professional software engineering experience, with a track record of shipping production-quality full-stack features * Experience with observability systems, statistical analysis pipelines, and event-based metrics infrastructure. * Strong architectural understanding of data platforms, backend services, and cloud-native infrastructure. * Experience leading 0-to-1 product development, taking ambiguous problem spaces from exploration through proof of concept to validated direction. * Deep familiarity with the observability ecosystem (APM, distributed tracing, OpenTelemetry, error tracking) and an informed perspective on where it's heading. * Demonstrated ability to work autonomously with minimal direction, comfortable defining what to build, not just how to build it. * Excellent communication, collaboration, and interpersonal skills Pay: Target pay ranges based on Geographic Zones* for Level 5: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,800 - $295,350**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,400 - $265,870**, • Zone 3: All other US locations - $182,600 -$ 251,0202** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @___ email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit ___ directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to ___.

Position Overview: MicroHealth is seeking a Technical PM to provide critical PMO and Technical Program Management support for the Veterans Affairs Benefits Integration Platform (BIP) within the Benefits Integration & Administration Product Line. The Technical Program Manager will work directly with the BIP Product Manager to oversee cloud-based, containerized application projects while applying Scaled Agile Framework (SAFe) methodologies and ensuring seamless integration across VA systems. Key Responsibilities: • Perform Technical PM duties for the Benefits Integrated Platform (BIP) as directed by the Product Manager, • Manage cloud-based projects with containerized applications, • Apply Scaled Agile Framework (SAFe) methodologies, • Oversee architecture and design activities, • Manage and support security requirements development and implementation, • Coordinate release management activities, • Lead requirements planning and management, • Provide strategic planning and analysis support, • Support federal budgeting, financial planning, and acquisition activities, • Execute risk management planning, tracking, and analysis, • Provide change management support, as well as Perform configuration management support, • Research and report product information into VA Product Line & Accountability Reporting System (PARS), VASI, and other VA systems, • Perform Jira management and updates, • Provide comprehensive documentation and data support, manage communications, data calls, and action items, • Coordinate with the VA Product Manager on a regular cadence to address needs and reprioritize work, • Support meeting coordination and facilitation, and assist with onboarding and offboarding activitiesRequired Qualifications:, • Bachelor’s degree in information technology or related discipline, • Seven (7) years of hands-on experience with technical program/project management experience, • Strong communication and stakeholder management skills. Ability to coordinate across multiple teams and functions, • Strong understanding of Scaled Agile Framework (SAFe) methodologies, SAFe certification strongly desired., • Deep knowledge of cloud computing and containerized applications, • Proven experience managing cloud-based projects, along with experience with architecture and design principles, • Knowledge of security requirements and compliance standards, • Demonstrated project management experience, • Proficiency with Jira and other project management tools, • Experience with release management processes, • Strong risk management capabilities, and Configuration management expertise, • Elevated writing skills with ability to produce clear, comprehensive documentation, • Experience with VA systems including PARS and VASI preferredPreferred Qualifications:, • SAFe certificationSalary: $140,000-$150,000

Twin Health At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives. Working here Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment. Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® . With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world. Join us as we reinvent the standard of care in metabolic health. Opportunity Own the strategy and execution for Twin’s next-generation member acquisition experience. Your mission is to build and scale a modern, AI-driven acquisition engine that consistently identifies the people who can benefit most from Twin and gets them to register and activate. You will: • Determine who the right members are, based on data and signal, • Design and run campaigns to discover the most effective ways to reach and convert them, • Materially move the needle on registration and CAC, • This is a hands-on, builder role. You’ll experiment aggressively, adopt the best emerging AI tools, and turn what works into repeatable, scalable systems across the business. Responsibilities Own member acquisition end-to-end: from identifying high-potential eligible populations to driving registration and early activation. Build the member acquisition “machine”: • Segmentation and targeting logic, • Channel and messaging strategy, • A living experiment backlog, • Measurement frameworks and weekly operating cadence Stand up AI-driven growth workflows to scale: • Personalization and targeting, • Creative generation and iteration, • Campaign orchestration and ops efficiency Run bold experiments across the acquisition funnel, including: • Partner / employer launch playbooks, • Member outreach (email, SMS, direct mail where applicable), • Landing pages, referral loops, and conversion paths, • Signup flow optimization and friction removal through product changes Instrument, analyze, and explain performance: • Build and maintain dashboards, • Evaluate experiments with strong measurement hygiene, • Clearly call winners and losers and double down or kill fast, • Other duties as assigned Qualifications This role is for a PM-minded growth builder—someone who ships, measures, and iterates. You bring: An AI-first approach: • Hands-on experience using AI tools to accelerate research, targeting, personalization, creative iteration, and operational workflows, • A proven track record improving top-of-funnel outcomes (e.g., registrations, conversion rate, CAC) through experimentation A builder mindset: • You can create lightweight systems, landing pages, flows, templates, automations, and instrumentation yourself., • Strong analytics and experimentation chops Strong product expertise: • 8+ years of product management experience., • Experience designing and launching and supporting the growth of products, • Proven ability to build complex workflow tools and AI-integrated features that support high-stakes decision-making in regulated environments., • Demonstrated ability to lead agile teams and manage the product development lifecycle end to end., • Strategic thinker with excellent execution skills capable of balancing long-term vision with short-term priorities., • This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Compensation and Benefits The compensation range for this position is $195,000 - $225,000 annually. Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin • A competitive compensation package in line with leading technology companies, • A remote and accomplished global team, • Opportunity for equity participation, • Unlimited vacation with manager approval, • 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents, • 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options, • 401k retirement savings plan

Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH. ***We have a strong preference for someone located in the designated region. Who we are Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most a We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement. About the role The Consultant Relations Manager is responsible for executing field-level consultant engagement activities to strengthen Quantum Health’s presence within assigned consulting firms and territories. This role focuses on building and expanding relationships with producers, account managers, and analyst teams, delivering Quantum Health messaging, identifying near-term opportunity signals, and ensuring consultants understand our product portfolio, differentiation, and value story. The Consultant Relations Manager acts as the frontline educator and relationship developer, supporting territory sales teams by activating consultant influencers and surfacing actionable insights. What you’ll do (Essential Responsibilities) • Territory Relationship Development, • Build and maintain recurring interactions with consultants, brokers, and office influencers., • Conduct education sessions, product updates, and events., • Maintain high-frequency market presence across assigned territory., • Sales Activation & Opportunity Identification, • Surface emerging opportunities, buying signals, and account-level context for Sales VP/BD teams., • Ensure consultants are aware of Quantum Health offerings, product updates, pricing flexibility, and competitive differentiation., • Support RFP awareness and influence during the buyer journey., • Focus on identifying and sourcing opportunities through Consultants and introducing to appropriate sales resources, and assisting as client moves through the funnel., • Market & Competitive Intelligence, • Capture consultant perceptions, emerging competitor themes, price sensitivity, and ROI expectations., • Report insights to Sales, Product, Marketing, and Consulting Relations leadership., • Territory Planning & Execution, • Develop and maintain a territory plan aligned with Quantum Health priorities, event calendars, and relationship-building objectives., • Coordinate activities with VPs of Sales and Business Development Team., • Experience: 2 to 4 years experience in healthcare benefits, point solutions, consulting, or navigation., • Experience working directly with consultants/brokers to sell or position employer healthcare solutions., • Strong execution focus—ability to build relationships across multiple office types and maintain a high-volume engagement cadence., • Ability to communicate current-state product, value story messaging, and performance metrics to external partners., • Must thrive in field-facing work; requires 50%+ travel., • Commitment to safeguarding company and member data in accordance with all policies., • Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently., • A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us. #LI-AT1 #LI-Remote What’s in it for you • Compensation: Competitive base and incentive compensation, • Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more., • Retirement: 401(k) plan with up to 4% employer match and full vesting on day one., • Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more., • Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development., • Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision., • Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know • Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite., • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check., • Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an ___., • Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds., • Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position., • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship., • Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, ___ to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the ___ and ___.

The Customer Success Manager (CSM) owns the success of a portfolio of Enterprise and Growth ClearPoint customers. The job is not to host meetings or run a checklist of touchpoints. The job is to deeply understand what each customer is trying to accomplish—their real goals, not just the ones on the contract—and to help them get there. We see ourselves as expert coaches and advisors. Our customers should walk away from every interaction smarter, more confident, and better positioned to be the hero inside their organization. That sometimes means saying no, pushing back, or redirecting a request that won’t actually serve them. It always means showing up as a partner who knows the work, not a vendor managing an account. This is also an AI-first role. You will work side-by-side with Agency’s Kai, our AI teammate, and we expect you to use AI as the default lever for any repeatable workload—prep, research, drafting, analysis, follow-up. Your time should go to the high-judgment work that actually moves customers forward. You will partner closely with Customer Success Engineers (CSEs) on technical projects and operate at both the tactical and strategic levels. Exceptional communication, judgment, and relationship skills are required. So is comfort with ambiguity—the ground shifts often here, and you need to keep up. • Develop a deep understanding of what each customer is trying to accomplish—the goals on the contract and the goals behind them—and build the plan to help them get there., • Act as an expert coach and advisor: bring strategy execution expertise, ClearPoint expertise, and a clear point of view to every customer conversation., • Push back, redirect, or say no when a customer request won’t actually serve their goals. Help them see what they’re missing, not just give them what they ask for., • Run structured business reviews with customers when they add value—not on a fixed cadence for their own sake. The format should serve the relationship, not the calendar., • Manage onboarding and adoption; coach customers on the structure and habits that will compound value over time., • Own renewals, expansion, and customer satisfaction—watching for both positive and negative trends and turning insights into action., • Use Agency and other AI tools as the first lever for any repeatable workload. Continuously raise the floor on what AI handles so your time goes to high-judgment work., • Provide structured feedback to Product on what customers need; partner cross-functionally with Sales, Marketing, and Product as the voice of the customer., • Contribute to the strategic direction of the team by leading or participating in internal initiatives., • Bring a team-first attitude, a can-do spirit, and high standards every day.This job description is not a comprehensive list of duties. Responsibilities and activities may change at any time, with or without notice—often quickly.We are moving away from traditional CSM metrics like seat counts, ticket volume, and number of QBRs hosted. Those are inputs. We care about outcomes:, • Strategic Coaching: Customers see you as an expert advisor on their strategy execution, not as a software contact. They bring you the hard problems, not just the support tickets., • Onboarding: Customers reach first value quickly and feel heard along the way. You set expectations clearly and protect timelines., • Adoption: Customers realize quantifiable value from ClearPoint and adopt new features as they ship. You can point to the evidence., • Retention: Your customers renew, and they renew because they want to - not because switching is hard., • Expansion: You grow account revenue by helping customers do more, not by pushing them., • AI Leverage: You consistently demonstrate that AI is multiplying your output. Your portfolio is larger, your responsiveness is faster, or your insights are sharper with AI., • We Care About The Customer: A time you made your customer the hero, where they walked away looking smart to their organization because of how you showed up. We are partners, not vendors., • We Play To Win: A time you held yourself or your team accountable for great work, and what you did when the bar wasn’t being met., • We Are Passionate: A time you worked hard, got stuff done, and still made the work fun. Bonus if you can describe a culture you helped build, not just lived in., • We Are Exceptionally Open: A time you flagged a problem early, asked the awkward question, or surfaced something uncomfortable instead of letting it sit., • We Are Welcoming: A time you helped build an environment where people with different backgrounds or perspectives could do their best work., • Hungry. You want the work. You want to learn. You want to be good at this, • Humble. You ask questions, you take feedback, and you don’t pretend to know things, • Fast. You move quickly, write clearly, and don’t need a lot of structure to make progress, • Comfortable with ambiguity. Priorities shift, processes change, and that’s okay, • Direct. You say what you think, you push back necessary, and you don’t hide bad news, • AI-fluent or AI-curious. You already use AI in your day-to-day, • Clear communicator. You write well, you listen, and you can explain things well, • Organized. You can juggle a big task list and prioritize without dropping balls, • Curious. You read. You poke at the edges. You want to understand why, not just what, • 2–5 years in Account Management or SaaS Customer Success required., • Customer-facing experience at a subscription technology company required., • Working fluency with Microsoft Office Suite required., • Bachelor’s degree, or seven years of relevant work experience, preferred., • Background in strategy or performance management preferred., • Hands-on experience using AI tools (Claude, ChatGPT, Agency, Copilot, custom agents, etc.) in a professional context preferred., • Experience working with local government customers preferred., • $70,000 - $90,000, • Performance-based bonus program, • Competitive salary commensurate with your experience, • Performance-based bonus program, • 100% paid health insurance & dental insurance, • 401(k) program, • Open vacation policy, • Professional development, training, and mentorship programs, • Chance to get in on the “ground floor” of a tech company with startup energy, • Ability to make a difference from day one, • Fantastic colleagues and customers, • Employee referral bonuses to encourage the addition of great new people to the team, • Team events and offsite retreats, • Company organized volunteer days, • Candidates must live within ~100 miles of Arlington, VA and lives in the following states: VA, DC, MD, PA., • Employment is contingent upon successful completion of the I9 Federal work authorization verification. We don't offer visa sponsorship or work permits. Please read this posting carefully, visit our website, learn about us, and then apply. To be considered, please fill out the form and attach your resume. We needed someone yesterday, and we are excited to grow our team, so if you're a good fit, expect this process to move quickly. Pre-Employment Background Checks All offers of employment are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary and may include: Social Security Verification, Criminal History, Credit History, Personal and Professional References, social media, Prior Employment Verification, Educational Verification, and Motor Vehicle Records. ClearPoint reserves the right to modify this policy at any time without notice. EEO Statement ClearPoint Strategy provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply. Physical Requirements This is sedentary work requiring typing and other and repetitive motions. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels. Visual acuity is required for operation of a computer and for observing general surroundings and activities. The worker is not subject to adverse environmental conditions.

About the Job: LaunchDarkly is looking for a Full Stack Engineer to help build and expand Vega, our AI-powered platform that surfaces insights and automates actions across LaunchDarkly products. This is a greenfield opportunity: you'll help evolve Vega from an Observability-focused assistant into a cross-product platform that serves Feature Management customers and powers a new, usage-based SKU. You'll build the surfaces, APIs, and agent infrastructure that make Vega and the whole Observability platform broadly valuable—enabling capabilities like AI-driven dashboard creation, flag cleanup automation, and sandboxed agent execution. You'll work across the full stack (React/TypeScript UI, Go services, data pipelines) and collaborate closely with product, design, and other engineering teams to shape how AI capabilities land across LaunchDarkly. Additionally, you’ll work on other Enterprise-grade capabilities for the Observability platform to help drive customer activation and success. What You'll Work On: • Expand Vega beyond Observability into Feature Management, including the flag cleanup agent as a cross-product capability, • Support enterprise capabilities for the Observability platforms: building data import and export pipelines to connect O11y to other platforms and enabling new customer workflows., • Build a platform that other teams can contribute to—defining contribution patterns, shared infrastructure, and safe, sandboxed AI agent execution, • Enable dashboard creation via natural language prompts, using existing Vega infrastructure as a foundation, • Consolidate Vega usage into fewer, higher-value surfaces, enabling faster iteration and justifying a usage-based monetization model, • Run experiments to expose Vega to mainstream FM customers across core workflows, measuring adoption and informing monetization, • Partner with product and design to ensure Vega capabilities are intuitive, well-integrated, and impactful for end users, • Contribute to architecture decisions, code reviews, and engineering standards across the Observability and Vega teams Responsibilities: • Design, build, and ship full-stack features across the Vega platform (UI, APIs, backend services, and agent infrastructure), • Own features end-to-end: from prototype and API design through production rollout and iteration, • Collaborate cross-functionally with product managers, designers, and engineers across Observability and Feature Management, • Participate in architecture discussions and technical design reviews, contributing to sound trade-off decisions, • Write well-tested, maintainable code and promote best practices for quality, observability, and reliability, • Mentor teammates and contribute to a collaborative, high-trust engineering culture, • Participate in on-call rotations and take ownership of production reliability for your features About You: • 3+ years of professional software engineering experience, with a track record of shipping production-quality full-stack features, • Proficiency across the full stack—comfortable in TypeScript/React on the frontend and Go (or similar) on the backend, • Experience building or integrating LLM-powered features, agents, or AI-driven workflows, • Strong product instincts: you care about user experience and can translate ambiguous requirements into clean, well-scoped solutions, • Collaborative and communicative—you work well across teams and functions, and you're comfortable navigating ambiguity, • Familiarity with LaunchDarkly, feature flagging, or observability tooling is a plus, • Experience with usage-based product surfaces, experimentation platforms, or developer tooling is a plus Pay: Target pay ranges based on Geographic Zones* for Level 2: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $136,500 - $187,660**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,800 - $168,850**, • Zone 3: All other US locations - $116,000 - $159,500 * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @___ email addresses. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit ___ directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to ___.

GTM Engineer - GTM Engineer - DockMaster About Dockmaster.com Dockmaster.com is the leading marina management platform serving entertainment attractions and venues across the waterfront industry. Our software powers dock operations, reservations, billing, and guest experiences for marinas nationwide. We’re building a modern revenue engine to match our ambitions — and this role is at the center of that transformation. The GTM Engineer is a hybrid builder–operator who designs and maintains the technical infrastructure that powers Dockmaster’s revenue engine. Rather than manually running sales and marketing operations, you’ll build systems that automate, scale, and optimize them. You’ll sit at the intersection of engineering, data, and go-to-market strategy — turning workflows that take hours into systems that run in seconds. In short: you don’t just run the playbook — you build the machine that runs it. Working cross-functionally with Sales, Marketing, Product, and Professional Services. You’ll be embedded within the revenue team but operate with significant autonomy — think of yourself as the engineering arm of the go-to-market organization. Collaborates With Sales (SDRs, AEs), Marketing, Product, Data, Professional Services, Product Manager, Sales, Marketing Lead. Why Dockmaster • Ground-floor opportunity to build the entire GTM technical infrastructure from scratch, • Direct impact on revenue — your systems will power every dollar of new business, • Work alongside a leadership team that values speed, experimentation, and automation-first thinking, • Category-defining SaaS platform in a vertical with massive, untapped potential What your day will look like: Sales Automation and Productivity • Build and maintain tools that dramatically increase SDR and AE productivity across the full sales cycle, • Design automated lead enrichment pipelines that append firmographic, technographic, and intent data to inbound and outbound leads in real time, • Build prospecting automation workflows that surface high-fit accounts based on ICP criteria and buying signals, • Architect CRM workflow automations in HubSpot to enforce pipeline hygiene, automate stage progression, and trigger internal notifications, • Develop AI-driven outbound messaging sequences that personalize at scale using prospect-specific context, • Create the systems that generate and nurture a pipeline without constant manual intervention, • Build automated outbound campaign engines that execute multi-channel sequences (email, LinkedIn, phone) on a defined cadence, • Develop AI-generated personalized outreach at scale, adapting messaging to prospective industry, role, and stage, • Implement data scraping and lead sourcing workflows to build targeted prospect lists from public data sources, • Create trigger-based prospecting systems (e.g., a marina raises funding or announces expansion → AI detects → personalized outreach generated → SDR notified), • AI across the revenue stack to give Dockmaster an outsized competitive advantage in speed and personalization, • Build and manage AI SDR assistants that handle initial prospect engagement, qualification, and handoff, • Develop AI-generated demo environments and personalized demo prep packets, • Create AI proposal and SOW generation tools that reduce deal cycle time, • Implement AI call summary and coaching workflows that feed insights back into the sales process, • Build the dashboards and models that give leadership real-time visibility into revenue performance, • Design pipeline analytics dashboards that track stage velocity, conversion rates, and bottlenecks, • Build and refine lead scoring models that prioritize the highest-value opportunities for sales, • Implement end-to-end conversion tracking across marketing and sales touchpoints, • Create experimentation analysis frameworks to measure the impact of GTM tests, • Run a high-velocity experimentation program that continuously improves GTM performance, • Target: 10–20 experiments per month, • Test different ICP segments to identify under-penetrated verticals within the marina and entertainment industry, • A/B test outreach messaging across channels, personas, and value propositions, • Run pricing and packaging experiments in collaboration with product and finance, • Optimize the demo → POC → close conversion funnel with structured tests and measurement You’ll be expected to work fluently across the following (or equivalent) tools: • Category Tools CRM and Sales Engagement HubSpot (primary), Salesforce familiarity a plus, • Enrichment and Prospecting ZoomInfo, • AI and LLMs OpenAI APIs, Claude, custom AI workflows, • Data and Analytics SQL, Looker / Metabase / HubSpot reporting, Google Sheets, • Outreach and Sequencing HubSpot Sequences, Outreach, or equivalent, • 3+ years of experience in revenue operations, sales engineering, growth engineering, or a technical GTM role, • Hands-on proficiency building automations in CRM platforms (HubSpot strongly preferred), • Working knowledge of APIs, webhooks, and integration platforms (Zapier, Make, or custom code), • Experience implementing AI/LLM-powered workflows in a business context, • Strong analytical skills with the ability to build dashboards and interpret pipeline data, • Bias toward action: you ship fast, measure results, and iterate, • Excellent cross-functional communication — able to translate between sales, marketing, and engineering, • Experience in B2B SaaS, ideally selling into niche or vertical markets, • Background in the marina, attractions, hospitality, or venue management space, • Proficiency in Python or JavaScript for building custom tools and scripts, • Familiarity with Clay, Apollo, or similar enrichment and prospecting platforms, • Track record of running structured growth experiments with measurable outcomes, • Fluent in English, both written and verbal, is essential We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. #Dockmaster

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a New Business Account Executive - State, Local and Education (SLED) Integrators, you'll be at the forefront of GitLab’s growth strategy, exclusively focused on acquiring new logos and expanding our market presence within the SLED contractor community. You'll work with a variety of organizations, navigating sales cycles while maintaining the high velocity of a true new business seller breaking into new accounts and building relationships from scratch. This is a greenfield opportunity for someone who combines a strong ability to sell with a startup mentality. In this role, you’ll sell innovation and change to net new customers, compressing decision cycles while building trust at the leadership level. You'll own the entire sales cycle from initial outreach through close, building your own pipeline while collaborating with marketing and SDRs to maximize every opportunity. Your success will directly impact our company's growth trajectory and market position. This person MUST be currently located in the US. What You’ll Do • Own the full new logo acquisition cycle, • Build and maintain a 3-4x pipeline coverage through high-volume prospecting activities, dedicating the majority of your time to pipeline generation, • Execute a disciplined daily prospecting cadence, including cold calling, strategic email sequences, social selling, and creative outbound strategies to identify and create new opportunities, • Run high-quality discovery meetings, uncovering business pain points and articulating compelling value propositions that resonate at executive levels, • Navigate complex, multi-stakeholder sales processes with C-level executives, IT leaders, and cross-functional buying committees, • Develop and execute strategic territory plans, identifying high-value targets and creating a qualified account prioritization strategy, • Partner with Solutions Architecture and Customer Success to orchestrate technical evaluations, POCs, and ensure smooth post-sale transitions, • Master our sales methodology (MEDDPICC, Command of the Message) to qualify opportunities, manage deal velocity, and drive predictable revenue, • Maintain exceptional Salesforce hygiene, including detailed account notes, use case documentation, competitive intelligence, and accurate forecasting, • Exceed quotas while maintaining high activity levels and pipeline velocity metrics What You’ll Bring • Strong B2B SaaS sales experience with an emphasis on new business development and net-new logo acquisition, • Proven track record as a top performer with success in closing new logos, • Strong prospecting mentality with exceptional pipeline generation skills – you've built territories from scratch and created demand in greenfield accounts, • Experience with consumption-based or usage-based business models and ability to articulate value beyond traditional licensing, • Strong discovery and qualification capabilities using consultative selling approaches to uncover business pain and build compelling business cases for C-level stakeholders, • Demonstrated ability to compress sales cycles while managing multiple complex opportunities simultaneously (15-20+ active deals), • Relentless work ethic and competitive drive – you're energized by prospecting, motivated by competition, and have an insatiable desire to win, • Adaptability and coachability – you thrive in dynamic, high-velocity environments and continuously iterate based on market feedback, • Excellent communication and storytelling skills with the ability to craft and deliver executive-level presentations that drive urgency, • Proficiency with modern sales tech stack including Salesforce, Clari, Outreach, ZoomInfo/Cognism, LinkedIn Sales Navigator, Gong, and 6sense About the team Our New Business team operates like a startup within the company – we're builders, prospectors, and market makers who are constantly thinking about our next deal and strategising our account plans. We’re looking for sales professionals who get energized by new opportunities and thrive on breaking into accounts that have never heard of us. The team culture is built on drive, accountability, and continuous improvement (growth mindset). We share competitive intelligence, celebrate wins loudly, learn from losses quickly, and push each other to be better every day. You'll be surrounded by other top performers who are passionate about their craft and committed to building something special. You'll report to the Regional Sales Director - Federal Systems Integrators (FSI) and work closely with a dedicated SDR pod, Sales Engineering, Marketing, and Customer Success. You will collaborate with the Public Sector SLED Account Executives, aligning contractor projects and programs with state and local government, and education customers. We invest heavily in your development with weekly 1:1 coaching, deal strategy sessions, and ongoing enablement. Come and be a part of this team as we look to build something new! The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $66,300 - $117,000 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.