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Summary: The AR Team Lead / Senior AR Specialist performs the full scope of the AR Specialist role while also providing team leadership, handling escalated accounts, and owning AR reporting and analysis. This role is the senior authority within Client Services on payment policy decisions and serves as the primary liaison between the AR team, Finance, Client Services, and Sales. The ideal candidate is an experienced AR professional who leads by example, brings analytical depth to the role, and can manage both the operational and people dimensions of a growing team. Essential Duties: Team Leadership & Development • Oversee daily AR team operations; assign priorities, manage workload distribution, and ensure the collections cadence is executed consistently across all accounts., • Coach and develop AR Specialists through regular feedback, performance reviews, and hands-on guidance in collections best practices and client communication., • Serve as the first point of escalation for team members on policy questions, difficult client situations, and account decisions. Collections & Aging Management • Execute the full collections outreach cycle for escalated accounts while overseeing the team’s outreach activity across all accounts., • Conduct and oversee daily monitoring of the AR aging report; identify and act on accounts approaching or exceeding 30, 60, and 90+ day thresholds., • Maintain and manage the prioritized collections queue based on risk, aging, client category, and payment history. Retainer Compliance & Account Readiness • Oversee retainer tracking by product type and engagement; ensure the team is monitoring and following up on retainer compliance proactively., • Authorize product releases upon confirmed retainer receipt and clearance., • Communicate retainer status and compliance updates to Client Services; escalate non-compliance situations requiring senior involvement. Account Hold & Release Management (Past-Due Balances) • Authorize all product release holds for accounts exceeding 90 days past due; communicate hold decisions to clients, Client Services, and Sales., • Coordinate with Finance to confirm aging accuracy and validate that no unapplied payments exist before activating or releasing a hold., • Approve hold releases upon verified payment confirmation and notify all relevant parties. Scheduling Clearance & Financial Compliance • Review and authorize all scheduling clearance requests; identify clients with outstanding balances subject to scheduling restrictions., • Communicate scheduling holds to clients, Client Services, and Sales; approve scheduling once payment or leadership approval is confirmed. Statements, Disputes & Adjustments • Oversee the preparation and distribution of client account statements; step in for complex or sensitive accounts as needed., • Lead billing dispute resolution; review AR Specialist findings and make final determinations in coordination with Client Services, Sales, and Finance., • Approve credit memo and adjustment requests within the authorized threshold; submit to Finance for processing with full documentation. Client Communication & Relationship Management • Serve as the senior AR point of contact for escalated accounts, Platinum clients, and clients requiring senior-level engagement., • Maintain professional, firm, and solution-oriented communication while balancing collection goals with relationship preservation., • Oversee payment plan agreements; approve plans within the authorized threshold and escalate non-compliance to Leadership. Reporting, Analytics & Documentation • Prepare and present weekly, monthly, and quarterly AR reports to Client Services Leadership and the CFO, including aging summaries, DSO trends, collection forecasts, hold status, and write-off recommendations., • Own the monthly AR KPI Scorecard and lead the semi-annual full portfolio client category review., • Maintain documentation standards across the team; ensure all account activity, client communications, and hold/release decisions are accurately recorded. Finance Coordination • Serve as the primary liaison between the AR team and Finance for payment confirmation, aging reconciliation, credit processing, and write-off execution., • Establish and maintain the payment confirmation protocol; coordinate on month-end processes and ensure Finance response SLAs are being met. Process Improvement • Identify process improvements across the AR lifecycle and recommend changes to workflows, communication standards, and documentation practices., • Contribute to the development and revision of AR policies and SOPs in coordination with the Chief of Staff. Key Metrics Owned • Days Sales Outstanding (DSO) — aggregate and by client category, • Collection Effectiveness Index (CEI), • Reduction in 90+ day balances, • Bad debt as a percentage of revenue, • Number of meaningful collection contacts per week, • Dispute resolution cycle time, • Promise-to-pay kept rate, • Retainer compliance rate (target: 100%), • Scheduling clearance turnaround time, • Team performance against individual AR Specialist KPIs Requisite Qualifications: • Bachelor’s degree in Business Administration, Communications, Finance, or a related field., • 5–7+ years of experience in collections, accounts receivable, or client account management., • 2+ years of supervisory or team lead experience., • Strong negotiation and conflict resolution skills; proven ability to manage difficult conversations with empathy and firmness., • Excellent verbal and written communication skills., • Detail-oriented with strong organizational, analytical, and time-management skills., • Experience managing AR aging and working within billing or financial systems., • Professional demeanor with the ability to balance revenue protection and relationship preservation across a diverse client portfolio., • Proven ability to lead a team while remaining hands-on with escalated accounts and high-priority decisions. Work Schedule: • 5 days/40-hour minimum, with some after-hours as needed., • Monday – Friday | 8:30am – 5:30pm, • Overtime may be required for strategic initiatives, leadership meetings, or peak case volume periods. Work Environment: Physician Life Care Planning, LLC is an equal opportunity employer. We provide reasonable accommodation to qualified individuals with disabilities to perform essential job functions. Confidentiality: All Employees must comply with all Federal HIPAA laws and regulations. Confidentiality Agreements will be signed and upheld as part of employment.

Job Description The Industrial Engineering Internship at TRDI offers hands-on experience in improving processes across grounds maintenance, landscaping/tree care, custodial services, food services, and minor construction projects. This internship provides hands on exposure to operational analysis, quality control, and compliance in a multi site service environment. Interns will assist with data collection, workflow documentation, and improvement initiatives under the guidance of experienced engineers and project managers. Key Responsibilities • Data Collection & Analysis, • Conduct time studies and collect productivity data for grounds, custodial, and food service tasks., • Assist in route optimization and crew balancing exercises using provided templates., • Process Documentation, • Help create standard work instructions, visual job aids, and checklists for recurring tasks., • Update asset logs and preventive maintenance records in TRDI’s CMMS system., • Quality & Compliance Support, • Participate in site inspections and audits; record findings and assist with corrective action tracking., • Verify documentation for safety protocols, PPE usage, and chemical handling compliance., • Continuous Improvement Projects, • Support kaizen events and brainstorming sessions for efficiency improvements., • Prepare simple KPI dashboards and weekly summary reports for supervisors. 1. Cross‑Contract Process Optimization • Perform field studies (time‑motion, crew balance, route and layout analysis) to standardize tasks and set takt/beat rates for recurring activities (e.g., mowing, edging, pruning, floor care turns, dining hall flows)., • Create Standard Work with visual work instructions, checklists, and job aids; establish daily/weekly work plans aligned to each contract’s PWS and service level standards., • Facilitate kaizen/rapid improvement events to remove bottlenecks, reduce travel and idle time, and improve equipment utilization. 2. Grounds Maintenance & Landscaping • Translate PWS service levels (e.g., mowing frequency and height limits; edging/trimming cadence; aeration, de‑thatching, fertilization schedules) into executable work standards and inspection criteria., • Optimize mowing routes using crew/equipment capacity, acreage mix, and terrain; set productivity baselines and trigger thresholds for corrective action. 3. Arboriculture & Vegetation Control • Ensure tree pruning and ornamental tree maintenance is performed by certified arborists and that all arboricultural operations follow OSHA and ANSI Z133 safe‑work practices., • Verify that pesticide/herbicide applicators possess the State of Texas certifications required by contract; maintain licensing records and training logs., • Develop task plans (e.g., crown raising, structural pruning, hazard limb removal) with risk controls, equipment lists, and debris handling workflows. 4. Custodial/Housekeeping Operations • Align custodial processes and audits to industry frameworks (e.g., ISSA CIMS), customer scorecards, and internal QC plans; build sampling plans and control charts for key areas (restrooms, floors, touch points)., • Standardize floor care cycles (strip, scrub, burnish), PDPs, and inspection routes; reduce rework through root‑cause analysis and targeted training. 5. Food Services Support • Map service flows (receiving, prep, line service, sanitation, waste streams); set labor standards per meal period; optimize back‑of‑house layouts for safety and efficiency., • Implement temperature‑control checks, cleaning schedules, and HACCP‑aligned routines as contract requirements dictate. 6. Safety & Compliance • Partner with Safety to develop Activity Hazard Analyses (AHAs) and pre‑task plans; ensure PPE, equipment guarding, and lockout/tagout procedures are implemented where applicable., • Conduct field audits for arboriculture, pesticide application, equipment operation, and custodial chemical handling, close compliance gaps with training and procedural updates. 7. Subcontractor & Workforce Optimization • Define subcontractor scopes and measurable deliverables (e.g., tree service, berm maintenance) aligned to PWS; support RFQ development and technical reviews., • Model staffing levels, shift patterns, and crew mixes; establish productivity baselines and incentives; assist HR/PMs with onboarding and cross‑training plans. 8. Asset, Fleet & Equipment Efficiency • Use TRDI’s asset templates/CMMS to capture equipment data (utilization, PM adherence, downtime) and drive repair‑vs‑replace decisions., • Coordinate with Fleet/Telematics providers to reduce idle time, optimize dispatch, and improve safety and compliance (e.g., driver behavior, geofencing). 9. Data, Reporting & Communication • Build weekly KPI packs for PMs and the Director of Operations: service‑level compliance, quality scores, safety indicators, productivity, cost variances, and equipment uptime., • Maintain risk logs, issue lists, and change trackers; lead performance reviews with customer reps and internal stakeholders. 10. Training & Continuous Improvement • Develop site training modules (standard work, safety, equipment operation, inspection methods); deliver toolbox talks and skill refreshers., • Support readiness for audits (customer, internal QC, standards) with current documentation, evidence trails, and improvement backlogs. Learning Objectives • Gain practical experience applying Lean/Six Sigma principles in real-world service operations., • Understand Performance Work Statement (PWS) requirements and compliance frameworks (e.g., ISSA CIMS, OSHA, ANSI Z133)., • Currently pursuing a Bachelor’s degree in Industrial Engineering or related field., • Basic knowledge of process improvement tools and Microsoft Excel., • Strong attention to detail and willingness to work in both office and field environments., • Familiarity with Lean/Six Sigma concepts (Green Belt coursework a plus)., • Interest in facilities management, grounds maintenance, or custodial operations., • Ability to work outdoors during site visits; walk/stand for extended periods., • Must be able to travel to job-sites in nine states, Must be centrally located near the following cities:, • Corpus Christi, TX, • Killen, Tx, • Rio Grande Valley, TX, • San Antonio, TX

Job DescriptionGROUP FITNESS COORDINATOR Full Time, Hourly Job Family: Group Fitness Location: 4319 Thousand Oaks Dr San Antonio, TX 78217 Reports to: Managing Partner Why Join Crunch Fitness – Undefeated Tribe? We’re not just opening gyms, we’re building communities. Undefeated Tribe is the fastest-growing Crunch Fitness franchise group in the nation, proudly expanding across Texas, Oklahoma, New Mexico, Missouri, and Minnesota. Twice named Franchise of the Year (2021 & 2024), we’re on a mission to transform lives through fitness, wellness, and connection. With 100+ clubs planned by 2028, there’s never been a better time to grow your career with us! Here’s why you’ll love being part of the Tribe: Bold, High-Energy Culture At Crunch Fitness, Undefeated Tribe, you’re not just an employee, you’re part of a team that thrives on hustle, creativity, and collaboration. We celebrate individuality and want voices like yours at the table. Unbeatable Perks Competitive pay, career advancement opportunities, and yes, a free Crunch Fitness membership. You’ll work in an environment built around health, strength, and community. Unlimited Growth With our rapid expansion, opportunities are everywhere. We invest in our people, promote from within, and give you the tools to level up your career faster than ever. Join the Tribe. Find Your People. Build Your Future. Position Overview We are looking for a Group Fitness Coordinator who is an experienced fitness manager and will be responsible for recruiting and training a team of fitness instructors at Crunch. What You’ll Do: As a Group Fitness Coordinator, you will be responsible for recruiting and training a team of passionate fitness instructors to deliver a superior class and fitness experience. The GFC will get to know club members and become a part of their journey to ensure that their class experience and fitness expectations are met. What Success Looks Like: • A fully staffed, high-performing instructor team delivering energetic, on-brand classes with strong attendance and member engagement., • Schedules and programming run smoothly, with accurate submissions, consistent coverage, and minimal last-minute changes., • Instructors are well recruited, thoroughly onboarded, clearly directed, and regularly developed, creating a positive, accountable, and growth-minded culture., • Class quality is consistently high, feedback and performance issues are addressed early, and solutions improve both member experience and team performance., • You are a visible club leader who embodies Crunch culture—collaborating with management, championing initiatives, and proving that high standards and positive energy go hand in hand. About You: Leading by example, you encourage collaboration while maintaining focus on results. You make rational, timely decisions while upholding performance standards. Communication is clear and helps maintain steady progress toward team goals. You balance urgency with professionalism and read situations well. You demonstrate resilience and consistency in demanding environments. Responsibilities: • Oversee Crunch Fitness Class-ic Training Program, • Recruit, hire, train and oversee development of a team of Class-ic Instructors, • Facilitate the implementation of new Group Fitness programming, • Prepare, maintain, and distribute regular, override, and holiday class schedules, ensuring all classes are covered, • Facilitate sub procedures when needed, • Create and submit all quarterly schedule changes to Group Fit Director, • Respond to all member issues concerning group fitness classes/Class-ic training program, • Manage payroll and reporting schedule, ensuring each instructor is properly paid, • Facilitate the implementation of new Group Fitness programming, • Provides seasonal inventory of all equipment to the General Manager, • Manage quarterly staff meeting for onsite training and new quarter class roll out, • Communicate cadence for weekly emails, monthly ZOOM with other clubs and in-house quarterly training with all instructors. Provide updates as needed for social media and instructor portal for any updates/events, • Attend regular meetings in the club to align with the Club Management team on communication, events, instructors, and any issues., • Attend mandatory meetings on daily, weekly, monthly, and quarterly basis and promote for instructor involvement as a role model, • Actively teach 10% of group fitness classes Qualifications: • Minimum 2 years of experience creating group fitness schedules preferred, • Preferred experience teaching exercise classes for clients of all levels (ie bootcamp based classes, Kickboxing, Zumba, TRX, Sculpt, Yoga Pilates, Cycle, POUND, and HIIT), • Experience with budget and expense management preferred, • Strong organizational skills and attention to detail required, • Nationally Accredited Group Fitness Certification required (AFAA, ACE, or NASM preferred), • CPR/AED certification required (can be obtained within 30 days of hire)Physical Requirements, • Able to lift or move up to 50 lbs occasionally, • High school diploma or GED required, • Bachelor degree preferred Travel: No travel required Benefits • PTO, • Subsidized health insurance coverage (health, dental, vision) for full time positions, • Basic Life and AD&D, • HSA, • Short-term disability, • Free gym membership EQUAL OPPORTUNITY EMPLOYER UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please note that Crunch Fitness - Undefeated Tribe does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship. Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.

Job Description Reports To: Firm President and Executive Committee Supervises: Finance, Human Resources, Information Technology, Marketing & Business Development, Facilities & Operations FLSA Status: Exempt Location: The Firm is headquartered in Waco, Texas, which is its financial and accounting hub, however the Firm is willing to make reasonable accommodations for the right candidate who wishes to work out of any of the Firm’s five offices (Austin, Fort Worth, Houston, San Antonio or Waco) Job Type: Full-Time ABOUT THE FIRM Founded in 1917, Naman Howell Smith & Lee, PLLC is one of Texas’s most established full-service law firms. With more than 100 attorneys across five offices, including Austin, Fort Worth, Houston, San Antonio, and Waco, the Firm provides comprehensive legal services to clients throughout the state and beyond. For over a century, Naman Howell has built its reputation on deep client relationships, practical legal counsel, and an unwavering commitment to the communities it serves. POSITION SUMMARY The Chief Operating Officer serves as the senior administrative leader of the Firm, responsible for directing and coordinating all non-legal operations to ensure the Firm’s business objectives are achieved efficiently and strategically either directly or through the Firm’s management team. Working in close partnership with the President and Executive Committee, the COO provides leadership across finance, human resources, information technology, marketing, facilities, and operations. This is a hands-on, enterprise-wide leadership role designed for a strategic operator who can translate the Firm’s vision into disciplined execution. The COO will build and maintain the operational infrastructure necessary to support a growing, multi-office organization by enhancing profitability, strengthening internal culture, and ensuring the Firm’s administrative platform enables attorneys to focus on serving clients at the highest level. All non-attorney administrative departments and personnel ultimately report to the Chief Operating Officer. KEY RESPONSIBILITIES Strategic Leadership & Firm Administration • Serve as a trusted partner to the President and Executive Committee in shaping firm strategy, growth priorities, and organizational direction., • Translate strategic goals into actionable operational plans with clear metrics, accountability, and reporting rhythms across all departments., • Lead and support firm governance initiatives, partnership communications, and leadership alignment., • Champion change management and internal communications, introducing structure and systems upgrades while respecting the Firm’s culture and history., • Represent operations in partner meetings and firm-wide forums; serve as a bridge between administrative functions and the partnership., • Cultivate a culture of transparency, accountability, collaboration, and professional excellence across all offices., • Operate as an integrator across leadership, driving execution through trust, influence, and sound judgment rather than formal authority alone. Financial Management & Performance Optimization • Direct all financial operations, including budgeting, forecasting, cash flow management, billing, collections, and financial reporting., • Develop and monitor key performance indicators for profitability, utilization, realization, and overhead efficiency., • Utilize financial dashboards and KPI reporting to give leadership visibility into firm performance and support data-driven decision-making., • Collaborate with firm leadership on pricing strategies, client profitability analysis, and resource allocation., • Support partner compensation modeling, distributions, and capital planning., • Ensure compliance with applicable tax, audit, and regulatory requirements. Human Resources, Talent & Culture • Manage the Firm’s in-house HR team and oversee firm-wide HR strategy, including recruitment, retention, career pathways, performance management, total rewards, and professional development for all non-attorney personnel., • Assist the Executive Committee in associate attorney compensation, bonus evaluation, and professional development initiatives., • Work with HR to help design and maintain scalable HR policies, employee handbooks, and compliance frameworks., • Provide direction on employee engagement, retention, and wellness programs that reinforce the Firm’s values and support a high-performance culture., • Work in tandem with HR to help manage compensation benchmarking, benefits strategy, and total rewards programs., • Serve as a cultural steward and a trusted resource for conflict resolution and employee counseling when needed. Technology & Innovation • Manage the Firm’s in-house IT team and outsourced IT vendor to oversee the Firm’s information technology function, including infrastructure, cybersecurity, practice management systems, and help desk operations., • Ensure secure, modern, and scalable technology that supports attorney productivity and cross-office collaboration., • Evaluate and implement legal technology platforms and tools, including document management, time and billing, AI-assisted solutions, and workflow automation that are aligned with the Firm’s strategic goals., • Lead disaster recovery planning, business continuity protocols, and data governance., • Manage technology vendor relationships, maintenance contracts, and system performance., • Monitor emerging technologies and recommend cost-effective adoption strategies that enhance client service and operational efficiency. Marketing, Business Development & Client Experience • Manage the Firm’s in-house marketing team and oversee administrative support for marketing and business development activities, including the Firm’s website, digital presence, branding, and thought leadership., • Coordinate with attorneys on client development initiatives, event sponsorships, and pitch materials., • Support external communications, client feedback programs, and cross-selling opportunities., • Ensure consistent brand messaging and quality across all offices and platforms., • Align marketing efforts with practice group growth goals and geographic priorities., • Foster attorney engagement in marketing, networking, and community involvement activities. Facilities, Operations & Risk Management • Oversee real estate, facilities, and office services across all five locations, ensuring high service levels and cost-effective management., • Lead office space planning, lease administration, and renovation or expansion projects as needed., • Manage vendor relationships, purchasing, and office services including equipment, supplies, and mail operations., • Drive process improvement initiatives across administrative workflows, records management, and matter intake., • Manage the Firm’s insurance programs, including professional liability, business interruption, and cyber liability coverage., • Ensure operational compliance with professional, regulatory, and cybersecurity requirements., • Maintain and update internal policies, procedures, and business continuity plans. QUALIFICATIONS & EXPERIENCE Required • Significant senior operational leadership experience in a law firm or professional services environment, with direct oversight of multiple administrative functions., • Demonstrated expertise in financial management, HR strategy, technology operations, and organizational development., • Proven track record of building infrastructure, policies, and scalable processes in a growing organization with quantifiable impact., • Bachelor’s degree in business administration, management, finance, or a related field; or equivalent professional experience., • Exceptional written and verbal communication skills. Preferred • Experience in a multi-office law firm environment with 75 or more attorneys., • Familiarity with law firm economics, including partner compensation structures, realization metrics, and practice group management., • MBA, JD, CPA, CLM (Certified Legal Manager), or other relevant professional certification., • Experience with legal technology platforms such as document management systems, time and billing software, and AI-assisted tools., • Prior role as COO, Executive Director, Firm Administrator, or equivalent in a legal or professional services partnership. LEADERSHIP TRAITS & CULTURAL FIT The ideal candidate is a grounded, credible leader who operates with humility, high emotional intelligence, and a service-oriented mindset. The Firm values the following attributes: • Hands-On & Strategic — Willing to roll up sleeves and build systems from the ground up while keeping the big picture in focus., • Collaborative & Trustworthy — Builds genuine trust with attorneys, staff, and leadership across all offices., • Action-Oriented — Not just a strategist; a doer who drives initiatives across the finish line with a sense of urgency., • Emotionally Intelligent — Adept at navigating partnership dynamics, sensitive to how people prefer to receive information, and skilled at bringing diverse stakeholders into alignment., • Data-Driven — Uses metrics and insights to inform decisions, drive accountability, and demonstrate results., • Resilient & Adaptable — Thrives in ambiguity and can pivot quickly as circumstances and priorities evolve., • Responsive & Communicative — Acknowledges inquiries promptly, keeps stakeholders informed, and maintains a cadence of proactive communication., • Committed to Excellence — Delivers high-quality, accurate work product ahead of deadlines and sets the standard for the administrative team. COMPENSATION & BENEFITS Naman Howell offers a competitive compensation package, including base salary, annual bonus, and comprehensive benefits. The Firm compensates its leadership at a professional level commensurate with experience and market standards, and provides benefits including health insurance, retirement plan, membership in professional organizations, and continuing education opportunities. EQUAL OPPORTUNITY EMPLOYER Naman Howell Smith & Lee, PLLC is an equal opportunity employer. The Firm is committed to fostering a diverse and inclusive workplace and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of an NHSL employee. Other responsibilities may change or be assigned at any time with or without notice.

Job DescriptionDescription: About Darkhive Established in 2021, Darkhive builds hardware and software solutions designed to seamlessly integrate into the military defense system. We offer tactical uncrewed systems, human-machine interfaces, and software continuous delivery platforms. Darkhive is a company of U.S. Special Operations veterans, engineers, robotics perception experts, DevSecOps, defense technology executives, and superb support staff—above all, we are a mission-first team. We believe that the U.S. and our allies around the world deserve high-quality, affordable tools that keep them safe when each second counts. If you are a free-thinking problem solver who is looking for a highly collaborative and innovative environment, apply with Darkhive today! Head of Bid & Proposal Division: Strategy & Business Development About the Role Senior growth leader responsible for driving the full pursuit lifecycle — from early market shaping through proposal submission and award. Sitting within the Strategy & Business Development division, this role goes well beyond proposal execution: you will help define which opportunities to pursue, shape requirements before solicitations release, develop winning capture strategies, and lead high-quality proposal responses that convert pipeline into revenue. This is a critical hire for a high-growth defense tech startup where you will build and scale the proposals function from the ground up, operating as both a strategic partner to BD leadership and a hands-on operator who gets proposals out the door. This is a full-time position. This role is remote with the requirement to be located in the Washington D.C. area. Up to 25% travel expected. Key Responsibilities Capture Strategy & Pipeline Development • Contribute to the company's long-range BD strategy, helping prioritize markets, customers, and contract vehicles to pursue, • Own and manage the opportunity pipeline (e.g., Salesforce, GovWin IQ), tracking pursuit status from early identification through award, • Lead or co-lead capture planning efforts, developing win strategies, customer engagement plans, and competitive positioning well ahead of RFP release, • Lead and facilitate bid/no-bid and gate reviews as a voting stakeholder, bringing data-driven recommendations to leadership, • Develop and maintain competitor gap analyses and price-to-win inputs in coordination with pricing and finance teams, • Support annual revenue forecasting by aligning proposal activity with BD targets and bookings goals Market & Competitive Intelligence • Monitor defense budget priorities (FYDP, NDAA), procurement trends, and agency spending patterns to inform pursuit decisions, • Conduct and synthesize competitive analysis on incumbent contractors, peer companies, and emerging players, • Identify white space opportunities where the company's capabilities align with unmet or emerging government needs, • Track and advise on non-traditional acquisition pathways including OTAs, SBIRs, and consortium vehicles Customer Engagement & Shaping • Participate in customer call plans alongside BD leads, helping shape requirements before solicitation release, • Attend industry days, conferences (AUSA, AFCEA, DSEI), and pre-solicitation meetings to gather intelligence and build relationships, • Support capability briefings and positioning materials for government customer meetings, • Develop and maintain relationships with key program offices and contracting officers relevant to the company's target markets Proposal Leadership & Execution • Lead the full proposal lifecycle from solicitation release through submission, including RFIs, RFPs, RFQs, Sources Sought, and white papers, • Develop compliant, compelling, and winning proposals for DoD and federal agency opportunities across contract types (FFP, CPFF, T&M, IDIQ, OTA, SBIR/STTR), • Manage cross-functional proposal teams spanning technical, pricing, contracts, and executive contributors, • Establish and enforce proposal schedules, outlines, compliance matrices, and color team reviews (Pink, Red, Gold), • Write and edit executive summaries, management approaches, past performance volumes, and key narrative sections, • Ensure full compliance with FAR/DFARS requirements and all solicitation instructions Teaming & Partner Strategy • Identify, vet, and help negotiate with potential prime and subcontractor partners to strengthen pursuit positioning, • Develop and maintain a network of teaming partners aligned to the company's target programs and capability gaps, • Contribute to OTA consortium participation and other non-traditional acquisition strategies Process, Tools & Operations • Build and scale a repeatable, high-quality proposal development process, content library, and reusable asset repository, • Implement and enforce tools, templates, and methodologies (e.g., Shipley) to improve proposal quality and efficiency, • Track and report on proposal pipeline metrics, win rates, submission volume, and lessons learned, • Collaborate with product, engineering, and program teams to identify new capability offerings that can be positioned for future bids Team Leadership • Recruit, mentor, and manage proposal writers, coordinators, and volume leads as the team scales, • Build a high-performing capture and proposals function that can support increasing bid volume and complexity, • Foster a culture of accountability, continuous improvement, and cross-functional collaboration within the BD division Qualifications Required • 10+ years of capture and proposal management experience in defense or federal government contracting, • Proven track record winning DoD contracts across a range of vehicles (SBIR/STTR, IDIQs, OTAs, FFP, CPFF), • Experience operating in a BD or strategy function, not just a standalone proposals role, • Deep familiarity with FAR/DFARS, defense acquisition processes, and solicitation types, • Proficiency with Shipley or a comparable proposal development methodology, • Strong writing, editing, and strategic communication skills, • Demonstrated ability to manage multiple concurrent pursuits under tight deadlines, • Experience with pipeline management tools (GovWin IQ, Salesforce, or equivalent), • Comfortable influencing without authority across technical, executive, and BD stakeholders Preferred • A PMP certification (Practitioner or Professional level), • Experience with SOCOM, Army, Navy, Air Force, OSD, or IC programs, • Familiarity with cost/price volume development and coordination with finance, • Experience building or scaling a capture/proposals function at a startup or growth-stage company, • Existing relationships with DoD program offices or contracting communities, • Active security clearance or clearance eligibility (Secret or above), • Direct experience in the Uncrewed Aircraft Systems (UAS) or robotics industry What Success Looks Like 30–60 Days • Proposal process, templates, and compliance checklists documented and in use, • Pipeline reviewed and pursuit priorities aligned with BD leadership, • Color team review cadence established and consistently executed, • Content library seeded with reusable past performance, capabilities, and management narratives, • Win rate at or above industry benchmark (~45–55%), • Capture process integrated with BD pipeline reviews and gate decisions, • Teaming network established for key target programs, • Proposals function scaled to support growing bid volume Physical and/or Mental Requirements • Ability to sit and/or stand for periods of time., • Ability to use a keyboard, mouse, and other equipment with or without accommodations., • Ability to maintain awareness during business hours., • Ability to lift up to 15 pounds., • Excellent written and verbal communication and good command of the English language., • Learns and memorizes routine tasks., • Reasonable accommodations will be provided to any person with a disability to be able to perform the essential job functions of this position., • Darkhive retains the right to change or assign other duties as required for this position. Selection Process: • Hiring team reviews applications, • 15-minute pre-screen with Darkhive recruiter, • 30-minute phone screen with the hiring manager, • Take home project, • In-person or video interview with hiring team Benefits Darkhive offers: • Comprehensive medical plans, • 100% employer paid dental and vision insurance premiums, • Automatic 401k employer contribution with vesting, • Paid vacation and personal time off, • 11 Paid holidays, • 5 days of sick leave, • Stock options, • Welcoming and friendly work environment

Physician Life Care Planning (PLCP) is the nation’s leading provider of damages valuation services, with a team of more than 90 board-certified physician life care planners and damages valuation experts. We help personal injury attorneys build credible, defensible cases through our ClearView Process™ — and we are actively building the next generation of legal technology to support that mission, including our Previdi™ platform. As we scale our internal tools, we are creating an opportunity for someone to come in on the ground floor, contribute meaningfully from day one, and grow into a true ownership role. THE OPPORTUNITY We are looking for a hands-on AI Builder — a vibe coder, in the modern sense — to help us design, build, deploy, and maintain a portfolio of internal applications that power how PLCP runs its business. Think of it as an internal app environment: a curated collection of purpose-built tools (dashboards, intelligence systems, workflow apps, reporting interfaces) that our teams across operations, product, sales, and marketing rely on every day. These are not our client-facing production tools that deliver life care plans and damages valuations; they are the internal software that drives efficiency, sharpens decision-making, and supports the teams who build and deliver those production tools. Today, several of these applications already exist in working form (for example, a Competitive Intelligence Repository and a suite of operational dashboards). Tomorrow, the catalog will grow significantly. The person in this role will be central to that growth — and will earn the opportunity to own that environment end-to-end as their skills and contributions compound. This is a build first role, not just a maintenance role. You will write the code, ship the deployments, integrate AI capabilities, gather feedback, and iterate — and you will see your work used by leaders across the company within weeks, not quarters. WHAT YOU’LL DO Build & Deploy • Develop internal web applications and AI-assisted tools using modern stacks (HTML/CSS/JS, React, Python, Node.js) and AI-native development workflows., • Take applications from prototype through deployment, with appropriate hosting, authentication, and access controls., • Own the lifecycle of deployed applications: bug fixes, feature requests, performance improvements, and refactoring as needs evolve., • Apply AI to existing applications to make them smarter, faster, and more useful — adding features like natural-language search, document analysis, automated summarization, or workflow assistance., • Wire applications into the systems our business already runs on — Salesforce, HubSpot, SharePoint, Microsoft 365, and others — through APIs, webhooks, and integration platforms., • Curate the internal application environment the way a product team curates an app store — establishing conventions, design patterns, security baselines, and a coherent user experience across every tool., • Partner with the Chief Product Officer and functional leaders to shape the roadmap, prioritize new applications, and retire ones that have outlived their purpose., • Mentor others as the team expands, and become the go-to expert for how PLCP builds internal software. WHAT WE’RE LOOKING FOR This role is intentionally designed for someone at the start of their career — a recent graduate, a bootcamp completer, or a self-taught developer who is ready to apply their skills in a real business environment with real stakes and real users. We care far more about what you can build than how long you’ve been building. Required Skills & Aptitude • Working proficiency with modern web development: HTML, CSS, JavaScript, and at least one frontend framework (React preferred)., • Working proficiency with at least one backend language — Python or Node.js — including the ability to build, deploy, and maintain a small web service or API., • Comfort with version control (Git/GitHub), command-line basics, and standard developer workflows., • Demonstrated ability to use AI development tools (e.g., Claude, Cursor, Copilot, or similar) to design, build, and ship working software — including the judgment to know when to trust AI output and when to validate it., • A portfolio, GitHub, or set of project artifacts that show what you can build. We want to see your work, not just your transcript. Mindset & Approach • You are energized by building things people actually use. You measure your week by what shipped, not by what you read about., • You learn fast and learn out loud. When you don’t know something, you research, prototype, ask, and figure it out — then document it for the next person., • You take ownership. Once you build something, you treat it as yours: you watch how it’s used, you fix what breaks, and you make it better over time., • You communicate clearly with non-technical colleagues. You can listen to a business problem, translate it into a technical solution, and explain trade-offs in plain English. Nice to Have • Experience with data visualization libraries (Chart.js, D3, Recharts) or low-code/dashboard tools., • Familiarity with cloud deployment (AWS, Azure, Vercel, Netlify) and basic DevOps concepts., • Exposure to relational databases, REST APIs, and at least one common SaaS platform’s API (Salesforce, HubSpot, etc.)., • Interest in the legal, healthcare, or insurance technology spaces. YOUR GROWTH PATH We are investing in this role because we believe it will grow into a position of significant scope and influence. A typical trajectory: Year 1 Build & Ship You ramp on the existing application portfolio, ship your first internal apps, and become the team’s primary builder for new internal tools. Year 2 Own & Improve You take ownership of the internal application environment. You set conventions, drive AI-powered improvements across the portfolio, and partner directly with leaders to prioritize what gets built next. Year 3+ Lead & Scale You lead the function. You shape the technical roadmap of our internal environment, mentor new team members as we expand, and serve as the senior voice for how PLCP builds and runs its software. WHAT WE OFFER • Real ownership, real impact. You will see your work in production, used by people you know, on a near-weekly basis., • A direct line to leadership. You will report to and work alongside the Chief Product Officer, with regular exposure to senior leaders across the company., • A modern, AI-forward toolkit. We expect you to use AI to build better software, faster — and we equip you accordingly., • Genuine room to grow. This role has a defined path into ownership of an entire internal application environment, and the runway extends well beyond that., • A mission worth working on. Our work supports injured people and the attorneys who advocate for them. The technology you build here matters., • Competitive compensation and benefits, including health coverage, paid time off, and a workplace based in San Antonio, Texas. HOW TO APPLY Send us your resume along with links to your portfolio, GitHub, or any projects you’re proud of. A short note describing something you’ve built — what it does, what you learned, and what you would do differently — goes a long way. We review every application personally.

Physician Life Care Planning is launching Previdi™, an AI-powered case evaluation platform that helps plaintiff personal injury attorneys assess case value with speed, rigor, and physician-authored intelligence. As Previdi moves from Mini Beta into broader release, we are hiring a Tier 3 Technical Support Engineer to serve as the senior technical owner for issues that escalate beyond frontline support. This role sits at the intersection of internal support, product management, and engineering. You will be the bridge between our offshore development partner and our internal Product and Support teams—triaging complex production issues, reproducing defects, and validating fixes. The position is internal-facing; Tier 1/Tier 2 Support and the Product team handle direct customer communication. Monitoring and escalation coverage operate during U.S. business hours (8:00 AM – 5:00 PM Central), but you will be required to work after-hours as required. Our offshore development partner provides a majority after-hours coverage, with a structured handoff at the start and end of each U.S. day, but until Previdi scales, your after-hours attention will be required. Reporting & Working Relationships Reports to: Chief Technology Officer. Partners closely with: Product Manager (case evaluation platform), Tier 1/Tier 2 Support, and the offshore development partner's engineering leads. Works alongside: Internal subject-matter experts (clinical, life care planning) as needed for issue diagnosis and validation. Key Responsibilities: Escalation & Issue Resolution • Serve as the senior technical escalation point for production issues that cannot be resolved by Tier 1 or Tier 2 support., • Reproduce, diagnose, and document complex defects spanning the Previdi AI Dashboard widgets (Injury & Diagnoses, Case Timeline, Care Summary, Quick Insights, Future Recommendations, Key Considerations, Range Finder) and the damages valuation services workflow., • Triage incoming bug reports, classify severity and priority, and route work appropriately to the offshore development team or back to Product for clarification., • Own the resolution lifecycle for escalated tickets—from intake through verified fix and post-incident documentation—coordinating with Tier 1/Tier 2 Support, who handle customer communication. Offshore Development Partnership • Act as the day-to-day technical liaison to the offshore development partner, ensuring tickets are well-specified, reproducible, and prioritized correctly., • Operate a structured daily handoff with the offshore team—receiving overnight work product at the start of the U.S. day and handing off open items at the end of the U.S. day so coverage is continuous across time zones., • Participate in regular standups with the offshore team to align on priorities, unblock active tickets, and review release readiness., • Validate developer fixes in staging and production environments before closing tickets; perform regression checks on adjacent functionality., • Maintain clear written handoffs—reproduction steps, environment details, expected vs. actual behavior, logs, and screenshots—so offshore engineers can move quickly without ambiguity. Product & Support Team Collaboration • Partner with Product Management to surface patterns in escalated issues, informing roadmap priorities, defect backlogs, and release readiness decisions., • Equip the Tier 1/Tier 2 Support team with knowledge base articles, runbooks, and resolution playbooks based on issues you've worked, so more issues can be resolved without escalation., • Provide technical input into release readiness reviews, UAT signoff, and the Release Readiness Board cadence., • Contribute to root-cause analyses and post-mortems for high-severity incidents, providing the technical narrative that Support and Product use to communicate with affected customers. Platform Operations & Quality • Monitor New Relic dashboards and platform telemetry during U.S. business hours (6:00 AM – 7:00 PM CT) to proactively identify performance, reliability, and integration issues; coordinate after-hours coverage with the offshore development partner., • Support the deployment of Pendo in-app guidance and Salesforce Service Cloud case routing in coordination with Product and Support leadership., • Maintain a working knowledge of the Previdi data model, integrations (Salesforce, HubSpot, RingCentral/AT&T Office@Hand), and hosting environment (Azure/Rackspace, SOC 2 controls)., • Help uphold security and compliance posture, including awareness of HIPAA non-applicability boundaries, TMRPA obligations, and 42 C.F.R. Part 2 considerations relevant to plaintiff PI workflows. Qualifications: Required • 5+ years in a technical support, application support, or production support engineering role for a SaaS product., • Demonstrated experience as a Tier 3 / senior escalation engineer working with offshore or distributed development teams., • Strong skills in reading application logs, querying relational databases (SQL), inspecting API requests/responses, and using browser developer tools to diagnose web application issues., • Working familiarity with at least one issue tracking system (Jira, Azure DevOps, Linear, or similar) and one CRM/support platform (Salesforce Service Cloud strongly preferred)., • Excellent written communication—able to translate ambiguous issue reports into precise, reproducible engineering tickets, and to document findings clearly for Support and Product partners. Preferred • Experience supporting AI-powered or data-intensive SaaS products., • Background in legal technology, healthcare data, or another regulated B2B SaaS domain., • Familiarity with monitoring and observability tooling (New Relic, Datadog, or equivalent)., • Exposure to Pendo, HubSpot, or product analytics platforms., • Comfort participating in SOC 2 evidence collection and security review activities. What Success Looks Like • Escalated issues are resolved with measurably high velocity, enabling Tier 1/Tier 2 Support to deliver fast, accurate updates to Mini Beta, Full Beta, and post-GA customers., • Offshore development cycles shorten because tickets arrive with reproduction steps, root-cause hypotheses, and clear acceptance criteria., • Recurring issues are eliminated at the source through knowledge base contributions, runbooks, and product feedback loops with the PM team., • The Tier 1/Tier 2 Support team grows in technical capability under your mentorship, deflecting more issues before they reach Tier 3., • Release Readiness Board meetings benefit from your direct, evidence-based perspective on platform stability and defect trends. Why Previdi Previdi is a physician-authored, AI-powered evaluation platform built by Physician Life Care Planning, with deep heritage in life care planning and clinical evidence. We are a small, focused team backed by Westview Capital, building a category-defining product against well-funded competitors. The Tier 3 Technical Support Engineer joins at a pivotal moment—Mini Beta is live, Full Beta and General Availability are ahead—and will have direct, visible impact on the customer experience that defines our brand. Physician Life Care Planning is an equal opportunity employer.

The Senior Manager, CRM & Growth Marketing is responsible for leading the optimization and day-to-day operational management of processes, technical systems, and workflows. This role serves as the primary operational owner for Salesforce (lead structure, pipelines, reports, dashboards, data hygiene) to support and optimize ActiveCampaign (other email/SMS automation platforms) and related automation tools. Must have experience leading lifecycle workflows and automation, email campaigns, lifecycle optimization, data quality, reporting and insights. Responsibilities: • Oversee Salesforce and ActiveCampaign support and enhancement budgets, ensuring spend aligns with approved forecasts., • Manage day-to-day platform administration, configuration, troubleshooting, enhancements, and optimization requests across Salesforce., • Serve as the primary point of contact for Salesforce vendors, including platform upgrades, and support issues., • Lead lifecycle insights, diagnose conversion challenges, and align system optimizations with operational priorities., • Maintain accountability for platform-related investments by tracking performance impact, system adoption, and operational efficiency., • Develop and maintain system documentation, SOPs, training materials, and change management communications., • Develop and maintain an enhancement roadmap for Salesforce prioritizing improvements based on conversion impact., • Lead platform training and adoption strategy to ensure concierge managers and franchisees effectively leverage system capabilities. Scope: • Design, implement, and optimize lead nurturing workflows, including routing logic, automated follow-up, segmentation, and lead scoring., • Continuously monitor & refine email/SMS automations to improve prospect engagement and tour scheduling rates., • Provide lifecycle, data, and system guidance on email strategy to ensure campaigns align with lead-to-tour objectives and Salesforce workflows., • Consult on A/B testing frameworks (subject lines, segmentation, timing, cadence), supporting analysis and interpretation of results rather than owning execution., • Build and maintain dashboards and reports that track lead status, follow-up performance, tour completion rates, and operational gaps. Requirements: • Experience in CRM management, marketing operations, lifecycle marketing, or lead funnel optimization., • Significant experience administering and optimizing Salesforce (or similar CRM), • Advanced expertise in CRM configuration, workflow automation, and lifecycle system design., • Experience leading the building and optimizing automations within ActiveCampaign or comparable marketing automation tools., • Ability to interpret system data, troubleshoot issues, and build operational dashboards.

Scrum Master Position Summary The Scrum Master is a key personnel role responsible for leading all Scaled Agile Framework (SAFe) activities across the AWAKEN Enterprise. This position facilitates PI Planning, Sprint Planning, Sprint Reviews, backlog management, cross‑team coordination, and strategic enterprise planning events, ensuring alignment between technical teams, senior leadership, and the AWAKEN mission. The Scrum Master ensures disciplined Agile execution, drives continuous improvement, and enables synchronized delivery across engineering, cybersecurity, operations, testing, deployment, and configuration management teams. As AWAKEN transforms into a cloud‑native, Zero‑Trust, scalable learning network, the Scrum Master ensures synchronized, efficient, and predictable delivery across all technical domains. Through skilled facilitation, disciplined execution, and enterprise engagement, the Scrum Master accelerates AETC’s mission of delivering world‑class training and connectivity to Airmen across the United States. Location: San Antonio area; located within 25 miles of JBSA‑Randolph, TX Clearance: Ability to obtain and maintain a Secret clearance Customer: Air Education and Training Command (AETC), United States Air Force Key Responsibilities SAFe Leadership & Agile Cadence Management • Lead and facilitate all SAFe ceremonies, including PI Planning, Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives., • Manage the enterprise backlog, ensuring priorities are aligned with mission requirements, technical dependencies, and Government direction., • Enable cross‑team coordination across cloud, network, security, helpdesk, testing, and deployment teams to maintain clear communication, shared understanding, and synchronized schedules., • Partner closely with Program Manager, Senior Solutions Architect, Senior Network Engineer, Senior Cloud Architect, ISSM, Configuration Manager, and Testing/Deployment Manager to support enterprise‑wide planning and execution., • Coordinate Agile artifacts required for Configuration Control Boards (CCBs) and ensure backlog changes align with configuration governance and the enterprise baseline., • Support preparation for Program Management Reviews (PMRs) by providing progress updates, sprint metrics, velocity trends, risks, and mitigation strategies., • Work with business analysts, engineers, and Government Technical Leads to ensure user stories, requirements, acceptance criteria, and estimates are well‑defined and mission‑aligned., • Maintain backlog hygiene and prioritize features that support AETC training, network expansion, security improvements, and customer experience initiatives., • Promote Agile best practices and SAFe principles across all AWAKEN teams., • Facilitate process improvement discussions and recommend changes that enhance delivery speed, quality, and predictability., • Drive transparency in work progress using Jira/Confluence (or equivalent tools) to ensure visibility for Government and contractor leadership., • Act as a trusted leader and facilitator, engaging directly with the COR, AWAKEN Government Technical Leads, and stakeholders across varying technical backgrounds., • Support enterprise planning events and ensure communication pathways between contractor teams and Government representatives remain clear and consistent., • Bachelor’s degree in Information Systems, Engineering, Business, or related field (or equivalent experience)., • 10+ years of experience supporting Agile software/IT delivery programs, including 3+ years as a Scrum Master or Agile facilitator., • Experience leading Agile teams using SAFe within complex, multi‑layered enterprise environments., • SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), Certified ScrumMaster (CSM), or similar certifications., • Demonstrated success coordinating cross‑functional technical teams and managing competing priorities., • Participate in PMRs and CCBs; maintain Team’s progress via agile based metrics (Sprint information, velocity, burndown metrics) to Government tools/portals., • Proficiency with Agile tools (Jira, Confluence, Azure DevOps, or equivalent)., • Excellent communication, facilitation, and organizational skills., • U.S. citizen with the ability to obtain a Secret clearance and USAF CAC. Preferred Qualifications • Experience supporting DoD or USAF programs, especially those involving enterprise IT, network modernization, or cybersecurity., • Familiarity with RMF‑aligned programs and configuration control processes., • Experience using Agile to coordinate network engineering, Wi‑Fi deployments, cloud engineering, and cybersecurity initiatives., • DoDM 8140.03‑aligned cyber workforce qualification or willingness to obtain., • Certifications such as ITIL, CMII, or similar CM‑focused credentials are a plus. GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Flexibility: Full-flex work week to own your priorities at work and at home ● Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation. Salary and Benefit Information The likely salary range for this position is $111,155 - $150,385. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. About Our Work We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at ___. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Job Description Knock. Close. Get paid. Repeat. LOCATIONS: Texas | Dallas (Priority): Ferris, Kaufman, Pelican Bay, Ponder, Grandview, Rockwall; Houston: Edna, Nursery, Yoakum, East Bernard (Bilingual Talent), Eagle Lake (Bilingual Talent) Up to $100,000+ TCC / year for top performers Competitive base salary + commission + car allowance + bonuses and incentives. About us: Rise Internet is scaling fast across Texas, and we are looking for aggressive, relentless door-to-door sales reps who want to make serious money selling something people actually need. Our product is fast, reliable internet — in markets where most people are stuck with one mediocre option. That means every door you knock is a real opportunity, not a cold pitch for something nobody wants. This is a job for hunters. If you live for the close, love being outside and, in the field, and want your paycheck to reflect exactly how hard you work — we want to talk. What You'll Actually Do • Knock doors in assigned Texas neighborhoods every day and sell Rise Internet services., • Own your territory — plan your routes, work your leads, hit your numbers., • Present offers, handle objections, and close on the spot., • Hit and exceed daily and monthly sales targets., • Keep your pipeline and activity current in our sales tools (training provided — no prior software experience required)., • Compete against yourself and your team. Win the week. Win the month. What You Get Paid Base Salary: Competitive weekly base — you get paid from day one, not just on commissions Commission: Uncapped. Tiered multipliers that pay more per sale the more you sell Car Allowance: $400 per pay period ($10,000/year) to keep you on the road Monthly Bonuses: Performance bonuses for hitting milestones, top-ranker bonuses, referral bonuses, upsell bonuses Target Earnings: Top performers earn $100,000+ per year. Solid performers clear well into six figures. Low performers get coached up or moved out — we don't hide that. Your Career Path — Clear, Structured, and Real Every rep knows exactly what it takes to get promoted. No vague "opportunities to grow" — a defined path with defined criteria, reviewed on a regular cadence Who We're Looking For • You hear "no" 30 times and knock the 31st door with the same energy., • You want to be paid for what you produce — not for showing up., • You're coachable, competitive, and willing to be held accountable., • You have a valid driver's license and reliable transportation (car allowance provided)., • You can work outside in real weather — rain, heat, cold., • High school diploma or GED., • Prior door-to-door, retail, or commission sales experience is a plus — not a requirement. We've hired bartenders, trainers, coaches, military, athletes, solar reps, pest reps, security reps, and car salespeople who crushed it., • Bilingual (English/Spanish) is a plus. Why Rise • Real product. Real demand. Rise Internet is expanding across Texas on gig-capable fiber and Tarana G2 wireless — people want what we're selling., • You're not corporate. You're not a cubicle. You're the face of Rise in your community., • We're small enough that your manager knows your name and the CEO knows your results., • Fast promotion for performers. No waiting in line. Ready to apply? Apply now and you could be interviewing this week. We move fast for candidates who move fast. Equal Opportunity: Rise Internet is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. Company DescriptionRise Internet, is the nation’s largest fixed wireless broadband service provider, delivering high-speed Internet and digital voice services to nearly 200,000 residential and commercial customers across 16 states. The company’s fixed wireless technology: Offers expanded broadband coverage in previously under-served and un-served areas Delivers Internet speeds between 3 Mbps and 1 Gbps – comparable to or exceeding DSL, cable, and fiber Provides households and businesses with a competitive alternative to phone, satellite and cable providers Operations: Rise Internet provides service throughout rural and suburban sections of the Midwest, Rocky Mountain and Southwest regions of the country:Rise Internet, is the nation’s largest fixed wireless broadband service provider, delivering high-speed Internet and digital voice services to nearly 200,000 residential and commercial customers across 16 states.\r\n\r\nThe company’s fixed wireless technology:\r\n Offers expanded broadband coverage in previously under-served and un-served areas\r\n Delivers Internet speeds between 3 Mbps and 1 Gbps – comparable to or exceeding DSL, cable, and fiber\r\n Provides households and businesses with a competitive alternative to phone, satellite and cable providers\r\n\r\nOperations: \r\nRise Internet provides service throughout rural and suburban sections of the Midwest, Rocky Mountain and Southwest regions of the country:

Job Description The Sales Manager is responsible for all sales management activities, including creating, monitoring, evaluating, and implementing sales strategies to increase sales volume and average ticket prices. This role has direct oversight over the sales team, sales volume, increasing market share, and the achievement of our sales goals. Essential Duties and Responsibilities The essential functions include, but are not limited to, the following: • Achieving the budgeted sales and gross margin dollars outlined in the company plan by, • assisting the Dispatch Team Leaders to ensure sales focused and technician-generated leads are set,, • supporting marketing efforts that yield the budgeted number of service calls and maintenance calls,, • coaching the salespeople to close on technician generated and marketed leads and maintain average sale amounts according to goals., • own all rehash and inside sales coordination and execution., • supporting sales practices and building out best practices and coaching of all technicians, as required., • Communicating and monitoring our sales goals to the company., • Support marketing efforts to include grassroots marketing, social media marketing, and other focuses are required., • Working closely with the Service Managers and General Managers and other Leaders to coordinate sales and production to achieve the budgeted levels of production., • Working with the Service Managers and General Managers and other Leaders to ensure salespeople & technicians are being dispatched effectively., • Assisting salespeople & technicians with issues while in the field, to include with all aspects of closing sales opportunities as needed or supporting technical items within the field systems., • Ensuring that all sales team members always represent the company professionally, are committed to the 100% satisfaction of the company’s clients, as well as showing a positive team spirit in all dealings with other team members., • Conducting sales meetings on a set cadence., • Maximizing lead opportunities and retaining and growing the Maintenance Membership client base., • Performing clerical duties associated with, but not limited to, booking incoming calls, qualifying sales leads, and resolving client concerns., • Ensuring that, if the replacement business is slow, make outbound calls to generate leads and rehash., • Support and implement safety plans through managing individual department safety scores and other safety program requirements. Oversees the Sales Technician function. Carries out supervisory responsibilities in accordance with organization policies and applicable laws. Responsibilities include staff selection, establishing expectations/goals, employee development, planning, assigning, and directing work; appraising performance; rewarding, and resolving employee concerns. • Directly responsible for the teams in the respective area., • Responsibilities include interviewing, hiring, and training employees; planning, assisting, retention, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems., • Provides ongoing training to applicable staff to develop and encourage their technical and operational performance. The Sales Manager’s success will be measured by many factors pertaining to the job, including, but not limited to: • Leadership: Demonstrated ability to lead others and get results through others., • Planning: Ability to think ahead and plan over 1 to6months., • Management: Ability to organize and manage multiple priorities., • Customer Satisfaction: Ability to measure, direct, and manage customer satisfaction through employee engagements, • Procedure and Process– Champion the belief and adherence to procedures and processes., • Problem analysis and problem resolution at both strategic and tactical levels., • Budgeted Sales Revenue, • Average Gross Margin, • Closing Ratio Percentage, • Membership Business Growth, • Valid Driver’s License, • 4+ years of sales experience, • Computer literacy, including Microsoft Office Suite, • Excellent oral, written, and interpersonal communication skills, • Thorough understanding of accounting and finance as it relates to the HVAC field, • HVAC/Plumbing/Electrical industry-specific experience preferred Physical Demands: • Sitting for long periods of time, • Typing for long periods of time, • Talking on the telephone for long periods of time This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Description Grow with a team that leads with service and builds with purpose. At Basys, we believe success is built on relationships, not transactions. We collaborate, solve challenges head-on and raise the bar for ourselves and each other every day. If you’re energized by meaningful work and motivated to make a real impact, you’ll feel right at home here. We personalize payments and elevate service so our clients can grow with confidence. And we’re building a company where innovation, care and accountability shape how we work: together. Summary Basys is a leading merchant services and payment provider for banks across the country. We are a privately held business that continues to experience exponential growth year after year. As a Sales Director, you will be developing relationships with C-level individuals, CFOs, VPs, and Controllers at Financial Institutions; engaging them in partnerships around their merchant services; and completing and closing contracts framing these partnerships. Duties & Responsibilities Essential Functions • Drive deals to close and revenue impact, • Develop and close partnerships with Banks around their merchant services offerings, • Maintain a sales pipeline of active engagements with Banks and their clients, • Effectively lead a team of up to 10 individual contributors – Sales Execs / Sales Associates / BDRs, • Execute a recurring coaching cadence with each individual on your team, • Ensure all deals and pipeline activities are fully documented utilizing our CRM system?, • Provide sales results and team information to the Chief Sales Officer accurately, efficiently, and in a timely manner., • Play an active role in creation of various presentations for Senior Management and other key internal and external stakeholders? Additional Responsibilities • Develop and implement sales tactics that supports the company’s objectives; with an ability to profitably grow market share, and develop long-lasting partnerships?, • Assist in the tactical execution of the divisional sales plans that will exceed the divisions assigned budget; create plans for improvement, as needed; implement growth strategies by division, branch, sales territory, strategic partners, clients and end market?, • Driving growth through focused sales activity that results in increased account and market penetration?, • Maintain and report out Sales / Sales Ops KPI’s monthly with assistance/input from other key cross functional team members, • Partner with sales, marketing, and executive leadership to derive insights for the sales leadership to help shape the business?, • Continually drive for improvement of sales processes, including sales forecasting, data quality, new growth opportunities and risk analysis, sales playbooks, etc. Education & Experience • Bachelor's degree in business administration, accounting, marketing or other related fields., • Minimum 5 – 7 years sales experience with financial institutions?, • Proficiency with Microsoft Office including Outlook, Excel, Word, and PowerPoint?, • Proficiency with CRM systems to monitor lead generation, performance, and effectiveness? Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. Basys is an equal opportunity employer.

Job DescriptionDescription: About Darkhive Established in 2021, Darkhive builds hardware and software solutions designed to seamlessly integrate into the military defense system. We offer tactical uncrewed systems, human-machine interfaces, and software continuous delivery platforms. Darkhive is a company of U.S. Special Operations veterans, engineers, robotics perception experts, DevSecOps, defense technology executives, and superb support staff—above all, we are a mission-first team. We believe that the U.S. and our allies around the world deserve high-quality, affordable tools that keep them safe when each second counts. If you are a free-thinking problem solver who is looking for a highly collaborative and innovative environment, apply with Darkhive today! Proposal Manager Focus: Project management, writing, compliance, and document production. Goal: Managing the proposal "machine" to ensure every submission is 100% compliant, persuasive, and on time. This is a full-time position. This role is remote with the requirement to be located in the Washington D.C. area. Up to 25% travel expected. Key Responsibilities • Proposal Lifecycle Lead: Manage the full lifecycle of RFIs, RFPs, RFQs, and White Papers from solicitation release through final submission., • Project Management: Establish and enforce proposal schedules, compliance matrices, and the "Color Team" review cadence (Pink, Red, Gold)., • Writing & Editing: Write executive summaries and management volumes; edit technical inputs from engineers into a cohesive, "one-voice" narrative., • Compliance Expert: Ensure all responses strictly adhere to FAR/DFARS requirements and specific solicitation instructions (Section L & M)., • Content Library: Build and maintain a repository of reusable assets, including past performance, resumes, and corporate capability boilerplate., • Cross-Functional Coordination: Act as the "hub" between technical, pricing, contracts, and executive contributors to gather necessary inputs. Required Qualifications • 5–7+ years of proposal management experience specifically within the defense/federal sector., • Expertise in Shipley or similar proposal development methodologies., • Exceptional technical writing and editing skills with a high "attention to detail" for compliance., • Proficiency in proposal tools (SharePoint, Adobe, or specialized proposal software). Bonus Qualifications • Experience with SOCOM, Army, Navy, Air Force, OSD, or IC programs, • Familiarity with cost/price volume development and coordination with finance, • Experience building or scaling a proposals function at a startup or growth-stage company, • Existing relationships with DoD program offices or contracting communities, • Active security clearance or clearance eligibility (Secret or above), • Direct experience in the Uncrewed Aircraft Systems (UAS) or robotics industry Physical and/or Mental Requirements • Ability to sit and/or stand for periods of time., • Ability to use a keyboard, mouse, and other equipment with or without accommodations., • Ability to maintain awareness during business hours., • Ability to lift up to 15 pounds., • Excellent written and verbal communication and good command of the English language., • Learns and memorizes routine tasks., • Reasonable accommodations will be provided to any person with a disability to be able to perform the essential job functions of this position., • Darkhive retains the right to change or assign other duties as required for this position. Selection Process • Hiring team reviews applications, • 15-minute pre-screen with Darkhive recruiter, • 30-minute phone screen with the hiring manager, • Take home project, • In-person or video interview with hiring team Benefits Darkhive offers • Comprehensive medical plans, • 100% employer paid dental and vision insurance premiums, • Automatic 401k employer contribution with vesting, • Paid vacation and personal time off, • 11 Paid holidays, • 5 days of sick leave, • Stock options, • Welcoming and friendly work environment

Job Description Job Summary: The HR Business Partner will proactively partner with business leaders on a regular basis on performance management, org development, onboarding, and engagement and retention. In addition to partnering with leaders across the business, this position will work closely with Talent Development, Talent Acquisition, and Onboarding to ensure cohesion and adoption of process updates and programs to ensure the most positive employee experience. What can HOLT Group offer you? • A competitive salary, commensurate with your experience and competencies., • A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program., • A Tuition Reimbursement program to support the pursuit of accredited college courses., • An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT. Qualifications and Requirements: • Bachelor’s degree in Business, HR, or related field-preferred, • 3-5 years’ experience as a Generalist/HRBP required, • 2 or more years of experience in employee relations required, • SHRM/HRCI credential, preferred, • Bilingual (Spanish), preferred, • Strong project management skills, • Comfortable adapting to change in a fast-paced, dynamic, and ambiguous environment, • Knowledge of state and federal laws, statutes, regulations, and administrative procedures associated with employment, • Ability to build strong relationships quickly through demonstrated confidentiality, • Excellent computer skills including Office 365 and previous experience using HRIS, • Demonstrated leadership and analytical skills, • Outstanding interpersonal, verbal, and written communication skills that facilitate prompt and constructive solutions, • Ability to use independent judgment, problem-solve, be creative and answer questions, • Technical expertise, influencing capabilities, and self-management capabilities, • Ability to communicate both verbally and in writing with all levels of management, as well as outside individuals and groups, • Proven ability to partner with individuals effectively and respectfully at varying levels within an organization, • Experience interpreting People Data and architecting action plans, • Comfortable adapting to change in a fast-paced, dynamic, and ambiguous environment, • Ability to work on multiple projects and deal effectively with employees and management, • Ability to identify complex problems and to review related information to develop and evaluate options and implement solutions, • Organizational ability and confidence to work independently, • Strong coaching, conflict resolution, relationship and team building skills and demonstrated ability to influence business leaders Essential Functions: • Model, promote, reinforce, and reward the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission, • Identify potential employee relations issues and follow the business conversation while driving consistent HR processes with Front Line Managers and internal customers, • Meet with business groups on a regular cadence to provide information, discuss business updates, and partner and propose creative solutions, • Coach leaders on how to manage change and communicate effectively within their teams, • Lead the Performance Review Process and train managers on how to manage team performance in alignment with our competencies and values, • Hosts open-office hours and drafting onboarding plans for leadership roles, • Partner with Talent Acquisition, Onboarding, and IT to ensure all onboarding is complete and timely, • Support performance management through research of best practices, drafting PIA/corrective action, • Work with internal/external counsel to navigate complex employee relations issues, • Support the development of engagement and retention programs by analyzing employee feedback survey results, work with managers to develop, and implement action plans where appropriate, • Conduct 1:1 exit interviews with leadership roles and employees, analyze data to make recommendations to management for corrective action and continuous improvement, • Communicate and help employees and managers interpret and apply human resources policies, procedures, and programs, as needed, • Participate in delivery, evaluation, and monitoring of training/leadership development programs to ensure success, • Identify training needs for business units and individual coaching needs, • Assist with special HR projects and Initiatives as assigned, • Work safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards, • Perform other duties as assigned Supervisory Responsibilities: • None Travel: • Up to 25% travel required; ability to travel frequently to and from meetings or other business-related events both inter-state and out of state, • Valid Driver’s License Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

Job DescriptionManager of Credentialing (Healthcare) Location: Remote (US) or Hybrid (City, State) Type: Full-time Reports to: Head of Operations / Director of Provider Operations (or similar) Comp: Competitive base + equity + benefits About the Company Our client is a venture-backed healthcare startup building a modern platform that makes it easier for patients to access high-quality care and for clinicians to practice at the top of their license. The team is scaling quickly, operating in multiple states, and credentialing is core to the ability to grow safely and compliantly. The Role Our client is hiring a Manager of Credentialing to own and scale the credentialing function. You’ll lead day-to-day credentialing operations, build repeatable systems, and partner cross-functionally with Operations, Clinical, Legal/Compliance, and Product to reduce time-to-credential while maintaining rigorous quality standards. This is a high-ownership role for someone who can execute in the details and improve the system. What You’ll Do * Own end-to-end credentialing for clinicians/providers across multiple states and payers (as applicable), including new credentialing, recredentialing, and ongoing maintenance. * Manage a small team and/or vendors (CVOs) and drive clear KPIs (time-to-credential, first-pass yield, aging, rework rate). * Create and maintain SOPs, checklists, and QA processes to ensure accuracy, completeness, and audit readiness. * Partner with Provider Operations to forecast pipeline needs and proactively manage throughput/capacity. * Serve as escalation point for complex cases (sanctions queries, gaps in work history, adverse actions, board issues, expiring coverage, etc.). * Build strong relationships with hospitals/health systems, payers, state boards, CAQH, and third-party credentialing partners. * Maintain credentialing files and documentation standards (primary source verification, attestations, NPDB queries where applicable, licensure, DEA, malpractice, education, references). * Collaborate with Compliance/Legal to ensure adherence to NCQA/URAC standards where required and internal policies. * Work with Product/Engineering to improve tooling: workflow automation, document collection, status transparency, integrations (CAQH, NPPES, PECOS, etc.), and reporting. * Lead continuous improvement initiatives that reduce cycle time and increase reliability as we scale. What We’re Looking For * 5+ years in provider credentialing and/or provider enrollment operations, including 1–3+ years in a lead/manager capacity. * Deep familiarity with credentialing best practices (primary source verification, file auditing, recredentialing cadence, documentation standards). * Experience working with CAQH and common verification sources (state boards, OIG/SAM exclusions, NPDB where applicable, malpractice carriers, education verification). * Track record building processes in a fast-moving environment (startup, high-growth healthcare org, or building a new function). * Strong operational rigor: you can manage multiple queues, deadlines, and stakeholders without dropping details. * Comfort with ambiguity and ownership—able to diagnose problems, propose fixes, and implement improvements. * Excellent written and verbal communication; able to work cross-functionally and manage escalations calmly. * Proficiency with tools like Google Workspace/Excel; experience with credentialing platforms (e.g., Modio, symplr, VeraSuite, Medallion, or similar) is a plus. Nice to Have * Experience credentialing across multiple specialties and state footprints. * Familiarity with NCQA/URAC standards and audits. * Experience with payer enrollment (commercial, Medicare/Medicaid) or delegated credentialing. * Prior experience managing a CVO relationship and negotiating SLAs. * Product-minded operator who’s helped implement or improve credentialing software/workflows. Why Join * Meaningful mission with direct impact on patient access and provider experience. * Opportunity to build and own a critical function at a high-growth, venture-backed company. * Competitive compensation, equity upside, and benefits. * High-trust environment with autonomy and room to grow.

Essential Job Duties and Responsibilities: At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities. Now, we're looking for talented individuals to join our team and make a difference. Purpose of the Job: The Head of Provider Operations leads the operational delivery and performance of provider-facing and provider-enabling services for Tricare Overseas Program. This role is accountable for day-to-day execution, controls, and continuous improvement across Claims operations (including governance of the WPS vendor and internal claims team coordination), credentialing and provider data integrity (NSS), and provider support services (TPSS). The role builds and enforces operational KPI frameworks (where gaps exist), establishes disciplined performance management cadences, and ensures audit readiness through robust process controls, documentation completeness, and data quality. The Head of Provider Operations works in close partnership with the Provider Network Director and PNMs to reduce friction for providers, improve right-first-time outcomes, and meet contractual obligations and measurable outcomes. Key Responsibilities Operational Leadership & Delivery Excellence • Define and maintain an effective operational structure for provider operations (Claims, NSS, TPSS), including roles, span of control, escalation pathways, and coverage plans., • Lead managers to deliver consistent operational execution, quality, and productivity across regions and time zones., • Establish standard work, capacity planning, and workload management to stabilize performance and reduce variability. Claims Operations Leadership & Vendor Governance (WPS) • Own operational management of the Claims vendor (WPS): governance cadence, SLAs/KPIs, issue management, root-cause elimination, and continuous improvement plans., • Coordinate the internal Claims operational team interface with WPS to ensure clear handoffs, accountability, and timely resolution of systemic issues., • Operate escalation pathways for complex claims/billing issues and ensure appropriate routing for suspected fraud-related pathways in line with program requirements., • Partner with Provider Network Director/PNMs and TPSS to improve upstream provider education and data quality that supports timely, accurate claim processing., • Own on-time and in-full claims reimbursement to providers, deep dive reasons for deviations, and implement countermeasures to comply with KPI targets. Credentialing Operations & Provider Data Integrity (NSS) • Own credentialing throughput and quality performance: document validation, accreditation tracking, and provider profile integrity (e.g., SPIN data maintenance) aligned to applicable standards., • Standardize credentialing controls and data governance to improve completeness and reduce rework; ensure sustained audit readiness., • Implement quality assurance and corrective-action routines to address recurring defects and prevent downstream operational failures. Provider Support Services (TPSS) Delivery • Ensure TPSS delivers efficient provider support, education, and claims-related service to providers/beneficiaries, including clear escalation processes for billing/claims support issues., • Standardize provider communications and service standards to improve provider experience and reduce preventable escalations., • Drive proactive provider education to improve "clean submission" behavior and reduce claim friction and avoidable rework. KPI System Build, Performance Management & Continuous Improvement • Translate operational priorities into measurable KPIs (build where absent), define measurement logic, set targets, and cascade accountability across Claims/NSS/TPSS., • Establish dashboards and operational review cadence (daily/weekly/monthly/quarterly) to drive corrective actions and continuous improvement., • Improve cost, quality, access enablement, and "Right First Time" execution by reducing rework and preventable escalations through upstream fixes and better provider support. Controls, Compliance & Audit Readiness (Execution Owner) • Own readiness for audits and formal reviews by ensuring controls, documentation completeness, and data integrity are consistently met; escalate risks early with clear mitigation plans., • Maintain end-to-end operational process documentation and clear decision rights/hand-offs in partnership with Provider Network Director governance (PACE/RACI alignment). Description: Required Skills and Knowledge (Brief description of technical knowledge or skills needed to perform the job) • Strong understanding of provider operations: credentialing controls, data governance, audit readiness, provider support services, and claims operational interfaces., • Deep expertise in medical and healthcare claims processing, supported by hands-on, transferable experience in shaping and governing payment policy., • Demonstrated operational excellence capability: process standardization, KPI management, and continuous improvement., • Vendor management expertise (governance model, SLA/KPI frameworks, performance improvement, escalation management)., • Strong analytical skills; ability to interpret performance data and drive data-driven decisions at pace., • Proven leadership in matrix environments; ability to influence cross-functional stakeholders and sustain change., • Excellent communication skills; able to lead difficult conversations with internal leaders, vendors, and providers. Required Competencies (Critical behaviors necessary to successfully perform the job) Strategic Leadership & Decision-Making • Provides clear direction and sets high standards for global network operations performance., • Makes prompt, confident decisions under ambiguity, balancing medical priorities with operational feasibility. Delivering Results & Meeting Customer Expectations • Maintains relentless focus on contractual KPIs, access-to-care standards, and readiness objectives., • Monitors and enforces quality and productivity across dispersed teams; drives continuous improvement. Collaboration, Influencing & Negotiation • Builds strong relationships with medical leadership, PNMs, and cross-functional partners., • Gains commitment through persuasion and negotiation; secures alignment among diverse stakeholders., • Leads difficult conversations with confidence and diplomacy—resolving conflicts, addressing performance gaps, and managing provider or client escalations effectively. Analytical & Systems Thinking • Interprets operational and clinical data to identify patterns, root causes, and improvement opportunities., • Connects tactical issues to strategic objectives; designs scalable solutions for global deployment. Change Leadership & Coaching • Acts as a change agent during network transformation; communicates vision and milestones effectively., • Coaches leaders on provider engagement, lifecycle governance, and readiness enablement Resilience & Adaptability • Performs effectively under pressure and during disruption; maintains composure and focus on mission-critical outcomes. Communication & Presentation Excellence • Articulates complex strategies in clear, compelling language for executive, clinical, and operational audiences., • Delivers impactful presentations and reports that drive alignment and accountability. Required Work Experience (Brief description of the job-related experience needed to perform the job) • Strong understanding of provider operations: credentialing controls, data governance, audit readiness, provider support services, and claims operational interfaces., • Demonstrated operational excellence capability: process standardization, KPI management, and continuous improvement., • Vendor management expertise (governance model, SLA/KPI frameworks, performance improvement, escalation management)., • Strong analytical skills; ability to interpret performance data and drive data-driven decisions at pace., • Proven leadership in matrix environments; ability to influence cross-functional stakeholders and sustain change., • Excellent communication skills; able to lead difficult conversations with internal leaders, vendors, and providers. Required Qualifications (Brief description of the educational background needed to perform the job) Education • Bachelor's degree in business, Healthcare Management, Operations, or related field. Master's degree or equivalent qualification is strongly preferred. Required Languages (Brief description of the language skills needed to perform the job) • Excellent English language skills (verbal and written), • Other languages are a plus (German, Italian, Korean, Japanese) Travel / Rotation Requirements (Brief description of any travel or rotation requirements) • Travel up to 40% of the time

This position is responsible for planning and delivering curriculum, leading classroom operations, and implementing Cadence Education programs while supporting the physical, social, emotional, and developmental needs of all children—including those with Individualized Education Plans (IEPs). Use C

This position is responsible for planning and delivering curriculum, leading classroom operations, and implementing Cadence Education programs while supporting the physical, social, emotional, and developmental needs of all children-including those with Individualized Education Plans (IEPs). Cadence

Job Description Overview What Makes You Our Seasonal Star: • High school diploma or equivalent., • At least 18 years old., • Meets all state preschool teacher assistant requirements., • High flexibility and willingness to work within business hours., • Embrace Cadence’s philosophy, creating a nurturing, growth-filled space for every child., • Collaborate with your team to craft a curriculum that’s as fun as it is educational., • Cheer on kids’ interests, step in for safety, and turn play into learning adventures., • Foster social skills and behaviors that set kids up for success. Only full-time employees are eligible for the listed benefits. Cadence Education is an Equal Opportunity Employer. Responsibilities We are seeking a vibrant Seasonal Preschool Teacher to join our team of childcare superstars! If you’re bursting with love for kids and have experience in childcare, daycare, or early childhood education, this is your chance to create a fun, nurturing environment for our little learners. We’re hiring NOW—dive into the adventure! Why Cadence Education is Your Summer Spark: At Cadence, we’re all about creating bright futures for children, families, employees, and communities. Our innovative, research-based curriculum and cozy, home-like environments set the stage for early education excellence. You’ll join a fun, talented team that thrives on collaboration, open communication, and a shared passion for child development. We’re not just a preschool—we’re a summer playground for growth, and we need your enthusiasm to make it shine! Your Role as Our Seasonal Superstar: • Foster a warm, positive classroom where kids feel safe to explore, play, and grow., • Team up with fellow educators to deliver an engaging, age-appropriate curriculum that sparks joy., • Share special daily milestones with parents, turning small moments into big smiles., • Guide children’s play with toys, language, and activities, keeping safety first and curiosity alive., • Model kindness and social behaviors that help kids thrive., • Start TODAY: Jump in and start inspiring now!, • Awesome Benefits (Full-Time Teachers):, • Competitive pay + on-demand pay with UKG Wallet—access your earnings anytime!, • 50% childcare tuition discount—a sweet deal for your own little ones!, • 401(k) with employer match to secure your future., • Amazing perks: Medical, dental, vision, life, disability, and even pet insurance!, • Paid time off that grows with seniority, paid holidays, and company-paid life insurance., • Level Up: Paid CDA, tuition reimbursement, and professional development to boost your career., • Live Joyfully: We’ve got your back with a supportive team and a culture that champions work-life balance., • Join a Leader: With 340+ schools across 30 states and 30+ years of expertise, Cadence Education is the superstar of early childhood education!

Job Description Overview Who We’re Looking For * High school diploma or equivalent (check!) * 18+ years old and full of enthusiasm * Meets all state preschool teacher assistant requirements * Super flexible and ready to jump in during business hours * Bonus points for experience as a teacher assistant or in a licensed daycare Your Mission, Should You Choose to Accept It As a Substitute Preschool Teacher, you’ll be the superhero who swoops in to create a magical, safe, and engaging learning environment. Here’s what you’ll be up to: * Inspire Little Minds: Embrace Cadence Education’s philosophy and team up with our passionate educators to deliver a curriculum that’s as fun as it is developmental. * Capture the Magic: Document and share kids’ daily milestones with parents—because every moment counts! * Team Up for Awesome: Collaborate with fellow teachers and leaders to craft experiences that light up young imaginations. * Follow Their Lead: Observe kids’ interests, jump in to keep things safe, and level up their play with language, toys, and activities. * Be a Role Model: Encourage social skills and behaviors that set kids up for success. * Mix It Up: Help plan a daily schedule packed with variety—think quiet time, active play, indoor/outdoor fun, and fine/gross motor adventures. Why Cadence Education? We’re one of the top early childhood educators in the U.S., running over 340 preschools and elementary schools across 30 states. With 30+ years of expertise, we’re pros at preparing kids for their next big steps. Join us, and you’ll be part of a dynamic, supportive community that’s all about making a difference—and having a blast while doing it! Cadence Education is an Equal Opportunity Employer. Ready to jump into the fun? Apply now and let’s make some unforgettable childhood memories together! Responsibilities We are on the hunt for a Substitute Preschool Teacher bursting with energy, creativity, and a passion for kids! If you’ve got a knack for childcare, daycare, or early childhood education, come join our squad of fun-loving, dedicated educators who make every day an adventure! Why You’ll LOVE Being Part of Our Team At Cadence Education, we’re all about igniting bright futures for kids, families, and our communities. We’re not just a preschool—we’re a launchpad for lifelong learning, powered by a crew of enthusiastic pros who bring heart and hustle to everything they do. Our cutting-edge, research-based curriculum and cozy, home-like environments set the stage for epic childhood moments. Ready to dive into the fun? Our team is packed with vibrant, talented folks who live for child development and thrive on collaboration. We’re big on open communication, both in our schools and with our corporate crew, and we’re all about creating a work-life balance that keeps you smiling. Join us, and you’ll be supported every step of the way! Perks That Pack a Punch * Competitive Pay: Get rewarded for your passion! * On-Demand Pay with UKG Wallet: Access your earnings when you need them. * 50% Childcare Tuition Discount: Because we know family matters. * 401(k) with Employer Match: Plan for your future while shaping theirs. * Growth Opportunities: Level up with educational and professional development.

Join Cadence McShane Construction as a Senior Superintendent!.

Job Description Welcome to Centage, we’re happy you’re applying! We think the most important thing about Centage, about working anywhere in fact, is the people and how they interact. At Centage we foster an environment of caring, helpful, considerate, and empathic people. We think that’s the best environment to foster excellence and it is one of the things we care most about in our hiring process. If you are empathic and able to talk with humility and encourage others to thrive, we want to hear from you! We don’t want brilliance without empathy. We don’t want creators who don’t share. We don’t want rock stars that don’t contribute to the community. Centage is on a mission to make the financial planning and budgeting process easy and simple. We are giving CFOs and FP&A employees user-friendly planning, forecasting, and analytics tools they need to run their business effectively. Learn more at centage.com. If you have a passion for developing solutions to complex problems, and making customers happy, come join us. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and our customers. This is something we value deeply and we encourage everyone to come be a part of changing the way the world shops online. We welcome applications from people with disabilities. Should you need accommodations during the application please don't hesitate to contact us. What it’s like to be a Customer Success Manager (CSM) Centage is looking for a high-energy, organized, and ambitious CSM to join our growing B2B SaaS company’s mission to bring innovative financial technology to the market. Your focus will be on customer loyalty and growth, through building long-term client relationships and helping them achieve their goals with our FP&A platform. At Centage, our top priorities are teamwork, collaboration, and learning while putting the customer first. We believe in career advancement and have a track record of promoting top performers from within. In this position, you will have the chance to advance your skills in customer relationship management and customer experience by joining a modern, world class, and innovative organization. What does the day to day look like • Define account plan and communication cadence with clients to drive retention, growth, product adoption, and engagement, • Work with our Sales team in renewal negotiations, • Track customer activity in Salesforce, Zendesk, Wrike and Pendo, • Project manage the onboarding of new clients, in collaboration with our Consulting and Integration teams, • Demonstrate thorough knowledge of Centage solutions and values, • Customer advocate throughout customer lifecycle Why you might like it You are a champion of the customer. You love talking to customers and are always looking to solve their problems efficiently and effectively. You are extremely organized, and are able to drive action to meet customer goals. You would be excited to help customers grow and improve their planning and budgeting process with the power of Centage. You are a learner and continuously stay up-to-date on the latest industry trends and best practices. You tout customer loyalty above all else and are interested in longevity and mutually beneficial outcomes. You enjoy working across a range of impressive clients putting customers first. Why we might like you You thrive in a fast paced, team environment. You strive to be the best and are known to go above and beyond. You are a team player who possesses high levels of emotional intelligence, coupled with an energetic and upbeat attitude. You want to grow your career in customer success. Requirements • 3 to 5 years’ experience in account management, customer success, and/or consulting preferably in the FinTech space, • Strong email and phone communication skills; able to process a high volume of time-sensitive requests with urgency and efficiency, • Strong organizational skills; self-starter and highly accountable; project management skills, • Ability to seek out value proposition by customer use case, • General understanding of basic accounting principles and financial reporting, • $1,000 education budget, • Start-up environment with a proven playbook, • Company-paid health, dental, and vision insurance, • Medical and dependent care flexible spending accounts, • Company Short Term Disability coverage, • Company-paid Life and AD&D coverage with option to purchase additional coverage, • Open PTO policy, • 9 paid public holidays each year, • 401(k) matching plan

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB The mission of a Clinical Staff Manager (CSM) is to ensure their VEG hospital has an effective support staff team who provide excellent patient care and embody the VEG way. CSMs provide their VEGgies with equitable support, tools, resources, and autonomy necessary to create an environment of high medical quality and care so that VEG is the best hospital for emergency professionals who will brag about their jobs and make their friends jealous. CSMs collaborate with their local and regional leadership teams to build relationships between all departments and work together to implement VEG wide initiatives and achieve the hospitals' goals. WHAT YOU'LL DO People Empowerment and Development: Recruitment • Directly responsible for interviewing, hiring and training a diverse group of new VEG Credentialed Veterinary Technicians and Veterinary Assistants in partnership with the other leadership team members, particularly the Medical Director and Regional Support Staff Director, • Directly oversee support staff team and engage as an active and present leader across the hospital with all teams and all shifts, • Foster a learning culture to support learners at every level, • Responsible for educating the veterinary support staff team through formal education track and informal coaching by utilizing Technician Trainers and other training tools, • Serve as the initial point of contact for support staff concerns and seeks assistance from the hospital leadership as needed, • Address interpersonal conflicts in the moment that arise on shift, ensuring that interpersonal conflicts are not affecting workflow or patient care, • Liaise with the leadership to bridge gaps and unify team members, • Incorporates feedback from doctors in guiding the growth and development of support staff team members, • Lead the team of Shift Leads to identify areas for process improvements and present solutions in coordination with the Medical Director and Technician Trainer, • Participate in all group and leadership meetings to promote practice alignment, • Recruiting (interview cadence, candidate feedback) - in coordination with Talent Partner, • Onboarding activities, including maintaining contact with VEGgies pre-hire and creating a great first day/week/month experience (templated timelines, content and schedules) - in coordination with People Coordinator, • Training and Development (customized plans, documentation, resources)- all credentialed veterinary technician growth plans and development meetings in coordination with Medical Director and Technician Trainer, • HR Operations (complete bi-weekly payroll, complete I9s within 3 days, benefit enrollments, responsibly navigate leave programs and accommodations) - in coordination with Hospital Manager and People Partner, • Performance Management (meeting cadence, documentation, succession planning, accountability) in coordination with Hospital Manager and People Partner Customer Experience • Partner with hospital leadership on workflow, the Spikes, the VEG Triage and the three dimensions of customer experience, • Assist with immediate customer concerns professionally and to the customers satisfaction and follow up with leadership for long term solution Develop and maintain key business processes related to: • Develop and maintain the support staff team's schedule and leave requests, • Organize student interns and externships in coordination with Veterinary Technician Program Relations Manager and Technician Trainer, • With the Medical Director, establishes expectations and maintain standards of excellence, • Work with the leadership team, including the Medical Director, to ensure the support staff team has the supplies and tools needed to be successful, • Work with leadership team and the Technician Trainer to address patient care issues and develop solutions, • Ensure best utilization of support staff team which is needed to offer the best patient and customer care in coordination with the Medical Director and Regional Support Staff Director, • Work with Technician Trainer and Regional Support Staff Director to ensure credentialed veterinary technicians maintain licenses, • Ensure efficient workflow of the hospital in collaboration with the leadership team, • Ensures downtime is optimized by the support staff team, • Support the hospital manager in addressing staffing payroll and compensation decisions, • Ensure support staff payroll budgets stay within goals, • Develop a growth plan for maximizing financial investment, • Stay in tune with how the support staff team members are utilized on the floor, create a plan to pivot where appropriate, • Approve individual expenses of support staff staff, with budgetary oversight from Hospital Manager WHAT YOU NEED • 5+ years of experience in clinical veterinary technician role, • 2+ years of experience in a leadership role, • Must be enrolled in a Credentialing Support Program (CSP) and able to become a Credentialed Veterinary Technician for the state in which you will work within one year of employment. If unable to complete a credentialing program or pass the VTNE within one year, will not be able to remain in the position., • Flexibility to work 5 days per week, to include weekends and holidays as part of a rotating schedule, • Must be willing to work in a noisy environment with strong or unpleasant odors, • Constantly works to develop their own leadership skills, • Flexibility to attend regional, national or local leadership and support staff meetings as required, • Ability to work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation, including base and 401K match, • Comprehensive health and wellness benefits, including medical, dental, and vision coverage, QPR training, and access to free therapy or counseling, • Depending on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success, • A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend., • Clinical student loan repayment so you don't need to worry about your student debt, • Paid parental leave; up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families, • Flexible work schedules to support your life outside of work, • Generous referral reward program, so our awesome people can bring in more awesome people, • And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description Overview What You’ll Do • Create a warm, welcoming, and inclusive classroom environment where every child is treated with dignity, respect, and care., • Build positive, professional relationships with children and families, including daily greetings and ongoing communication., • Recognize and respond to diverse developmental, behavioral, cultural, and learning needs, including implementing IEPs and behavioral support plans as required., • Plan, implement, and document developmentally appropriate curriculum aligned with Cadence educational philosophy and Signature Programs., • Use Cadence-required systems and communication tools to communicate professionally with families, coworkers, and leadership., • Maintain a safe and well‑supervised classroom, following the Cadence Education Safety and Supervision Manual at all times., • Accurately document and report accidents, incidents, and escalated behaviors in accordance with company policy and licensing requirements., • Follow all Cadence Education policies, procedures, and standards outlined in the Employee Handbook., • Demonstrated ability to follow all safety procedures, including Name‑to‑Face accountability, food allergy processes, bottle‑feeding procedures, and Safe Sleep practices., • Ability to manage a classroom environment with consistency, structure, and care., • Must meet state licensing requirements for Lead Teachers in a licensed childcare center., • Must meet all Department of Health Services (DHS) licensing qualifications for Lead Teachers, which may include:, • High school diploma or GED plus required experience or, • College coursework in early childhood education or, • CDA, CCP, EEC or NAC credential, • Ability to obtain and maintain required background clearances and health screenings., • Flexibility is essential. Schedules may change based on enrollment, staffing ratios, and operational needs., • Work schedules may vary and are not guaranteed to be eight-hour shifts., • Daily end times may vary and cannot be guaranteed. Responsibilities We are hiring a Preschool Lead Teacher to join our team of dedicated educators. If you’re passionate about early childhood development and have experience in childcare, daycare, or preschool education, we’d love to meet you. Why Join Us? We’re a community of professionals who care deeply about children and their growth. Our schools foster collaboration, open communication, and a supportive work environment. We prioritize work-life balance and provide the tools and resources you need to succeed. Under the direction of the School Director, the Lead Teacher plays a vital role in creating a safe, engaging, and developmentally appropriate learning environment for children. This position is responsible for planning and delivering curriculum, leading classroom operations, and implementing Cadence Education programs while supporting the physical, social, emotional, and developmental needs of all children—including those with Individualized Education Plans (IEPs). Lead Teachers are classroom leaders who model professionalism, ensure compliance with licensing and safety requirements, and partner with families and team members to support each child’s growth and success. Compensation & Benefits: • Competitive compensation, • On demand pay with UKG Wallet, • 50% childcare tuition discount, • 401(k) with employer match, • Comprehensive benefit package for all full-time employees, including:, • Paid time off that increases with seniority, • Paid holidays, • Medical, dental, vision options available, • Additional life, disability, and retirement plans, • Educational and professional development, • Tuition reimbursement, • Company-paid life insurance, • Pet insurance, • Paid CDA

Job Description The Social Media Coordinator will help define the strategy, planning, and execution of Taco Cabana’s social content across all platforms, with a strong focus on building a scalable content engine that drives engagement, grows community, and supports revenue through high-impact, video-first content. This role is equal parts strategist, creator, and operator and should be someone who can turn ideas into content, and content into performance. The social media coordinator will help build a scalable, insight-driven content system that produces high-impact content aligned with launches, campaigns, and business goals. This includes developing content plans, writing scripts, sourcing inspiration, and creating content that resonates, scales, and drives measurable results across all platforms. Key Responsibilities: * Strategy & Planning * Own and manage the monthly social media content calendar across TikTok, Instagram, Facebook, and YouTube * Define platform-specific roles, content categories, posting cadence, and day-of-week strategy to create a consistent scalable content engine * Develop structured content execution plans, including video concepts, hooks, scripts, inspiration references, and product focus for each content slot * Align content strategy with launches, enrollment campaigns, product priorities, and evergreen storytelling * Establish weekly content focus by SKU, bundles, key categories, and promotions to drive intentional storytelling, engagement, and conversion Content Development & Execution: * Write & guide high-performing scripts for video content, including hooks, CTAs, captions, on-screen text, and hashtags tailored by platform * Develop content across brand channels to diversify reach and authenticity * Lead development of short-form, video-first content (7-20 seconds) & long-form for specific platforms (20+ seconds) optimized for engagement and reach * Utilize AI tools to support content ideation, scripting, and production workflows by product category to streamline and scale content creation * Collaborate with the internal creative and brand team to execute content aligned with strategic direction * Ensure all content is on-brand, and aligned with campaign goals, and best practices Analytics & Optimization: * Lead weekly and monthly content reviews to evaluate performance and identify optimization opportunities * Track key organic metrics, including views, watch time, engagement (shares, saves, comments), and follower growth * Use analytics tools to identify high-performing content patterns and inform future strategy * Continuously test and iterate on hooks, formats, and messaging to improve engagement, conversion, and reach * Partner with the Marketing team to share creative insights, align on performance learnings, and implement platform-specific insights * Translate data into clear, actionable direction for stakeholders Creative Testing & Content Velocity: * Maintain a consistent pipeline of new content each week to support ongoing testing * Test variations in hooks, formats, and messaging to identify what resonates * Scale and iterate on high-performing content while quickly moving on from underperformers * Build a repeatable system for producing and refining winning content Cross-Functional Collaboration & Project Management: * Partner closely with the internal Creative and Brand Marketing team members to align content with campaign timelines, product priorities, and performance goals * Manage the full content lifecycle, from ideation and planning through production, scheduling, publishing, & execution * Identify high-performing organic content suitable for paid amplification and share with the Paid Media team * Support alignment between organic learnings and paid creative strategy * Schedule and publish content using Sprout Social, ensuring consistency and accuracy * Maintain clear documentation of content plans, scripts, and performance insights Qualifications: * 3-5+ years of experience in social media management, content strategy, or digital marketing (preferably in restaurant or hospitality) * Proven track record of growing and managing social channels, especially TikTok & Instagram (experience in YouTube is a plus) * Demonstrated ability to create content that performs, with a strong understanding of short-form video, trends, engagement, and shareability * Experience building and managing structured content systems, including planning, production, and performance optimization * Experience writing high-converting scripts, hooks, and content briefs * Proficiency in Sprout Social or similar social scheduling tools * Strong understanding of platform algorithms and how content is distributed across TikTok, Instagram, and similar platforms * Experience using analytic tools and performance data to guide content decisions * Experience leveraging AI tools to support content ideation and workflow efficiency * Highly organized with strong project management skills and attention to detail * Ability to balance creative thinking with data-driven decision making * Strong communication and collaboration skills across cross-functional teams