Trabajos chat email support en Union City, New Jersey - Page 2Crear alertas

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge We're looking for a strategic and experienced Senior Manager of Account-Based Marketing (ABM) to lead and scale our global ABM efforts. This leader will report to the VP of Global Demand Marketing and will be responsible for owning end-to-end ABM strategy, driving measurable impact on pipeline, and partnering closely with sales and cross-functional teams to prioritize and execute programs. This role is ideal for a data-driven marketer who is passionate about delivering targeted, high-impact experiences to enterprise accounts. Your Mission • Lead the strategic development and execution of a multi-tiered ABM program across key enterprise segments and verticals, • Build and scale a repeatable, strategic ABM program roadmap aligned with pipeline goals, sales priorities, and market opportunities, • Co-own demand generation for ABM—both inbound and outbound—for multiple product lines and buying centers, • Develop an integrated, account-first marketing mix to engage buying committees across the customer lifecycle, • Drive deep buyer insights across target accounts, including pain points, personas, buying groups, and technographics, • Collaborate with cross-functional marketing teams (content, digital, product, field) to develop campaigns, content, and events tailored to ABM goals, • Manage ABM budgets at the offering level with a focus on efficiency metrics like CAC, MQLs, SQOs and pipeline generation, • Partner with sales leadership to align on account prioritization, sales enablement, and joint campaign execution, • Use market signals and intent data to drive proactive cross-functional alignment around messaging, launches, and campaign timing, • Drive reporting, insights, and performance storytelling using ABM technology platforms such as 6sense and SalesforceYou Are, • 8–10+ years of SaaS marketing experience, with at least 5 years in ABM roles, • Proven success building and scaling ABM programs with measurable pipeline impact, • Strong proficiency with ABM tech stacks (6sense, Salesforce, custom content platforms), • Experience presenting to executive stakeholders and translating complex data into actionable insights, • Adept at managing cross-functional initiatives and aligning multiple stakeholders around shared goals, • Strategic thinker with a hands-on approach and a bias for action Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job Description Honest Networks is hiring a Network Engineer to join our rapidly expanding team. The hours for this full-time position would be 8am-4pm from Tuesday-Saturday. Primary Responsibilities • Responding quickly and thoughtfully to incoming support inquiries and issues., • Communicating directly with existing and prospective customers via phone, text, web chat, and email., • Advanced troubleshooting of Wi-Fi and other WAN/LAN networking issues., • Providing direct support to the lead engineer. Technical Skills • Working knowledge of IP protocols (TCP/UDP), dynamic routing, OSPF/BGP, • Strong familiarity with fiber optic networking (working with SFP modules, SM fiber cabling), • Comfortable working in command line environments with Cisco/Juniper, bonus: Mikrotik, • Working knowledge of OSI model, • Experience with network monitoring software preferred, • Calm temperament: Comfortable handling time-sensitive, high-pressure situations with empathy, confidence, and patience., • Works well under pressure; example: can identify and solve service-impacting network issues in a timely mannger, • Friendly, enthusiastic, and professional communication . You may be asked to interact with customers and must have strong customer communication and customer service skills, • Driven, highly-organized, and nimble. As a small company, each of our team members wears multiple hats and needs to be flexible to the changing needs of the company., • Attractive salary based on capabilities and background., • Profit sharing, • Paid time-off (PTO)., • Medical and dental benefits. About Honest Networks Honest Networks believes high-quality and affordable internet service is a great enabler for our communities, providing the fundamental infrastructure to learn, create and enjoy. We are a fast-growing, venture-backed, internet provider headquartered in downtown Manhattan. We are focused on providing the gigabit internet service at affordable, transparent prices, with exceptional customer service. We do this by employing employees with high integrity, a strong work ethic and a passion for learning. If working in a fast-paced, results-oriented and mission driven environment excites you, we encourage you to apply and join our team. Learn more at

Job Description About Westman Atelier A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that ‘luxury’, ‘efficacy’ and ‘clean’ can be synonymous with exceptional makeup. • A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper’s Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted “second-skin approach” to makeup, resulting in naturally beautiful, radiantly amplified skin. Position Summary Westman Atelier is seeking a Clean Beauty Concierge representative who will serve as a virtual brand ambassador and the face of Westman Atelier’s client experience. This role is responsible for delivering an exceptional and bespoke level of care, supporting our digital services. With a deep knowledge of our high-performance, skin-loving formulations, the Clean Beauty Concierge team is dedicated to building client loyalty through meaningful interactions and expert product guidance. Responsibilities: • Conduct one-on-one video consultations tailored to each client’s unique needs, skin type, and lifestyle., • Deliver exceptional, high-touch service that reflects Westman Atelier’s brand and aesthetic standards., • Provide expert guidance on product recommendations and shade matching by replying to inquiries via email, text, and live chat., • Partner with the Ecommerce team in the execution of new digital services, virtual events, and support ongoing ad-hoc support., • Act as a trusted resource for clients navigating our catalog of clean beauty products., • 2-3+ years of experience working directly with clients in beauty, retail, or luxury services., • Must have experience as a makeup artist, with knowledge of product application, technique, and customer engagement., • Must be comfortable with self-application for demonstration purposes., • Excellent written communication and interpersonal skills with a natural ability to connect with clients., • Strong attention to detail, self-starter, and able to thrive in a fast-paced, dynamic environment. wkbPwf5Ijn

Job DescriptionRo is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. As a Senior Inventory Control Analyst, you will oversee all aspects of inventory management across multiple locations within our ERP system. You will have a detailed understanding of the different types of inventory movements and their impacts across the network. You’ll work closely with our pharmacies to maintain accurate stock levels and ensure compliance with inventory control policies and procedures (P&P). Additionally, you will develop and manage reporting to track key performance indicators (KPIs) and identify opportunities for improvement. Who are you? Great question. You thrive in a fast-paced environment and excel at managing multiple moving parts. You're passionate about building scalable processes that drive efficiency and enhance the customer experience. With keen attention to detail, you balance flexibility, creativity, and problem-solving to find the best solutions. You can confidently root-cause issues within complex processes in order to maintain accuracy. You’re comfortable making autonomous decisions, weighing cost, quality, and speed to optimize inventory performance. Complex challenges don’t intimidate you—they motivate you.What You'll Do: • Collaborate with cross-functional teams to assess and improve existing inventory control processes, developing new procedures as needed., • Support the Supply Chain team by providing essential inventory-on-hand reports for processes such as Demand and Supply Planning., • Oversee daily Sales Order processing to ensure smooth operations., • Manage ERP system maintenance and network-wide inventory exceptions, including negative on-hand balances, past-due goods receipts, and shipping audits., • Provide training and tools to cross-functional teams to enhance inventory control practices., • Assist the pharmacy network with daily inventory challenges and ad hoc requests., • Develop actionable reporting based on inventory exceptions to drive continuous improvement., • Lead the pharmacy cycle count process and generate reports on shrink, accuracy, and variance to identify areas for optimization., • Conduct regular stockroom audits to maintain system accuracy., • Support end-of-month reporting requirements for the Accounting team., • Participate in annual physical inventories at pharmacy and warehouse locations.What You'll Bring to the Team:, • 4+ years of experience in supply chain or operations., • Proficiency in Excel/Google Sheets (intermediate level)., • Experience working with ERP systems (NetSuite experience is a plus)., • Strong attention to detail and exceptional organizational skills., • Excellent communication skills, with the ability to engage effectively via email, chat, phone, and in person.Bonus Points:, • Experience collaborating with Finance and Accounting teams., • Hands-on experience with physical inventory management., • Background in a pharmacy-related environment.We've Got You Covered:, • Full medical, dental, and vision insurance + OneMedical membership, • Healthcare and Dependent Care FSA, • 401(k) with company match, • Flexible PTO, • Wellbeing + Learning & Growth reimbursements, • Paid parental leave + Fertility benefits, • Pet insurance, • Student loan refinancing

Job DescriptionAbout LogRocket LogRocket and its Galileo AI product assistant are designed to 10x the speed of product delivery teams. It’s the first system that gives all teams across the product delivery cycle complete, proactive visibility into their customer experience from the user’s point of view. Spanning the entire stack of product tools, Galileo AI and LogRocket help teams deliver amazing digital experiences. We've already attracted an elite roster of over three thousand customers and raised $55 million in funding from top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital. LogRocket is seeking a creative Head of Product Content Marketing to craft compelling stories that showcase how enterprises use data and AI to better understand their user journeys.However, this is not a traditional content role focused on gating 20-page ebooks or writing long-form email drip campaigns. We are looking for a marketer who understands how modern B2B buyers actually consume content—which is increasingly visual, bite-sized, and distributed across social feeds. This role focuses on hands-on content creation, but with a multimedia lens. You will be responsible for writing high-impact copy, but you will also act as a producer—managing high-production video projects with agencies and creating social-first video content internally. You’ll collaborate closely with design, product marketing, and sales to produce high-quality assets across digital channels and support go-to-market motions for LogRocket and Galileo AI.Responsibilities * Modern Storytelling & Video Strategy • Agency Management: Act as the primary lead for external video agencies to produce high-production value brand and product videos, managing the process from brief and script to final cut., • Social-First Video: Conceptualize and execute internal social videos (shorts, clips, product teasers) to drive engagement on LinkedIn and Twitter/X, collaborating closely with our design team for graphics and polish., • Feed-Based Content: Move beyond the blog post. Repurpose complex ideas into carousel posts, short-form video, and graphics that deliver value directly in the feed., • Customer Proof: Capture customer success stories not just as written case studies, but as video testimonials, audiograms, and quote cards that highlight measurable outcomes., • Product Translation: Partner with product managers and engineers to translate complex technical concepts into simple, impactful stories for diverse audiences., • Sales Enablement: Work with Sales to ensure content formats align with how they actually communicate with prospects (e.g., short shareable clips vs. long PDFs)., • Launch Support: Contribute to go-to-market strategies for new LogRocket solutions by developing launch content that prioritizes engagement and shareability.Qualifications, • Experience: 4+ years of B2B content marketing experience, preferably in the SaaS, data, analytics, or AI technology space., • Modern Content Mindset: You understand that the "gated ebook" era is fading. You know how to tell stories where the audience lives (social, video platforms, communities)., • Video Fluency: You don't need to be a professional filmmaker, but you must be comfortable writing video scripts, managing video production timelines, and providing creative direction to agencies and designers., • Writing Chops: Excellent writing, editing, and storytelling skills. You can write a video script, a punchy LinkedIn post, and a technical blog post with equal proficiency., • Project Management: Proactive, detail-oriented, and process-driven; comfortable juggling multiple projects (agency reviews, internal drafting, design syncs) in a fast-paced environment., • Tech Savvy: Familiar with social algorithms, CRM/marketing tools (Salesforce, HubSpot), and analytics tools to measure content performance., • Domain Interest: Deep domain interest or experience in product management, analytics, front-end development, or SaaS is a strong plus.Benefits & Perks, • Catered lunch and an impressive array of your favorite snacks (healthy AND non-healthy!), • Unlimited vacation policy, • Health, Dental, Vision benefits, 401k, commuter benefits, • Generous stock options

Job DescriptionAbout Us Circle is building the world's leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand. We're proud to be a fully remote company of around 200 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot. Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we've hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come! Check out our Careers page for more about working at Circle. Sales at Circle Circle is unlike any other software company in the world. We've scaled to $50M+ ARR while achieving profitability—a feat driven in part by our sales team's ability to move upmarket and close increasingly larger deals sizes, while our world class product led growth function captures the rest. We're on a clear path from $50M to $250M ARR, over the next few years and our sales team's ability to sell our highest tier plans to our core customer and new customers types is a big piece of the puzzle. Every seller works at Circle because we have the best product. We win because of our product - nothing touches it. Our sales team In many ways, we're still a startup with the energy and opportunity that comes with it, while building the foundation of a world-class sales organization. We're small, growing - the perfect place to carve our your career. A bit about our Sales team: • Servant leadership culture - We're obsessed with enabling our reps for success and creating the best environment for growth., • Diverse customer base - You'll sell to budding solopreneurs and enterprise companies, balancing transactional deals with longer consultative sales cycles., • Growth mindset - We're looking for people who invest in themselves relentlessly., • Genuinely customer-obsessed - When we say it, we mean it. We solve problems with customer experience and customer value first, even when it means walking away from a deal., • We work hard - It's sales. There will be highs and lows. You get the freedom to run your own business and the pressure of hitting your number and climbing the leaderboard., • High-performance culture - We hold a high bar and expect both effort and outcomes. There's pressure in that, but you also get to be part of a winning team., • Tech-enabled - We're hyper-focused on equipping our teams with cutting-edge tools and technology. We want people excited to lean into new tech. We're generally looking for people in North American time zones for this role. The impact you will have Drive Revenue Growth • Close $20K-$100K ACV new business deals by managing prospects from trial through contract signature., • Run discovery conversations that uncover customer needs, challenges, and success criteria, • Deliver customized demos that showcase Circle's value proposition for diverse use cases across creators, brands, and enterprises, • Navigate complex buying processes, engaging multiple stakeholders and decision-makers, • Build compelling business cases and ROI models for executive stakeholders, • Stay current on product releases and understand how customers leverage new features (it's changing daily), • Educate yourself by reading, listening to podcasts, and learning from teammates, • Contribute your expertise to evolve our sales methodology and playbooks, • Share wins, losses, and learnings openly to help the entire team improve, • Jump in to help teammates when they need support, even when you're crushing your own number, • Bring your voice to the table—your experience will help refine our sales processes, • Celebrate others' success as much as your own, • 5+ years of closing experience in B2B SaaS or technology sales with $30K-$50K ACV deals, • Proven track record of exceeding quota and ranking as a top performer, • Consultative selling expertise with ability to conduct deep discovery and build value-based business cases, • Proficiency in English at CEFR C2 / ILR Level 5 (spoken, written, reading), • Relationship building - You quickly establish rapport and find common ground with diverse prospects, • Business Acumen - You understand what makes a business run, and how to find the risks and the opportunities., • Internal locus of control - You're in control of your outcomes. You hold yourself to a high bar., • Intellectual curiosity - You research prospects, ask thoughtful questions, and continuously learn, • Technical aptitude - You're comfortable with SaaS platforms and automation tools (Zapier, etc.), • Data-driven mindset - You analyze metrics to understand performance and optimize your approach, • Exceptional organization - You juggle multiple deals while maintaining meticulous attention to detail, • Customer-first mentality - You prioritize fit over commission, disqualifying prospects when Circle isn't right for them. The cash compensation range shown is a starting point. In addition to equity, benefits and perks, your cash compensation is subject to an annual review and increase on a once per year basis. The fun stuff • Fully remote: work from anywhere in the world!, • Autonomy and trust to do your job: we care about outcomes over everything else., • Paid time away: all employees are given 35 days of PTO annually. We also offer a paid sabbatical after 5 years., • Generous U.S. benchmarked compensation and startup equity no matter where you are in the world.*, • Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable!*, • Parental leave for parents expanding their family, or just starting one., • Home office stipend to help you get up and running., • Learning & development stipend to help you level up your professional skills., • Annual bonus potential for roles that don't already receive variable income or commission., • Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world! We've had past retreats in Colombia, Portugal, and Mexico, with more planned on the horizon. Information We Collect: We collect the following categories of personal information from job applicants: • Contact information (such as name, email address, phone number), • Employment history and qualifications, • Education history, • To assess your qualifications and suitability for the position, • To communicate with you during the recruitment process, • The right to request access to the personal information we hold about you., • The right to request the deletion of your personal information, subject to certain legal exceptions. By submitting your application, you acknowledge that you have read and understood this privacy notice.

Job DescriptionAbout UsAt Resilience, we’re creating a new category that integrates cybersecurity, cyber insurance, and cyber risk management. Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities – and built by prominent leaders and innovators from the insurance, technology, and cybersecurity industries – Resilience is rewriting the rules of how cyber risk is assessed, measured, and managed. Our integrated cyber risk solutions connect risk quantification software, cybersecurity experts, and A+ rated cyber insurance, all purpose-built for middle and large organizations. Guided strongly by our mission and four core values - transparency, excellence, grit, and humility, our culture uniquely blends many different backgrounds, experiences, and skills from across industries and geographies - all focused on helping our clients and partners stay ahead of the bad guys. We are a cybersecurity company, a Cyber and Tech E&O-focused MGA, a fintech startup, and a data science powerhouse, all purposefully built into one. Resilience is proud to be backed by leading technology investment firms, including General Catalyst, Lightspeed Venture Partners, Intact Ventures, Founders Fund, CRV, and Shield Capital. With headquarters in San Francisco, Resilience’s team is globally dispersed, with offices in New York, Chicago, Baltimore, Los Angeles, Toronto, and London. Resilience offers insurance coverage through its licensed and appointed insurance agents and security services through its expert security team. Resilience is seeking a strategic, customer-centric Senior Product Manager to lead the evolution of our Portfolio Risk Management product within our enterprise cyber risk platform. In this role, you’ll drive end-to-end product development across discovery, definition, delivery, and iteration—ensuring our portfolio risk management product successfully helps customers manage a complex set of risks across their entire enterprise. As companies face increasing exposure to cyber risks they need to effectively track, mitigate, and manage their security posture and their risk exposure on an ongoing basis. Companies are often made up of a variety of subsidiaries, business units, branches and other organizational entities that each have a unique risk profile which then creates a need to be able to analyze and manage cyber risk at both the individual entity level as well as at an aggregate level, hence the need for Portfolio Risk Management. This role is ideal for a product manager who thrives in a fast-paced B2B SaaS environment, enjoys working cross-functionally, and is passionate about translating complex risk challenges into intuitive, high-impact product experiences.Responsibilities: • Product Discovery & Definition, • Conduct user research with internal teams and external enterprise SaaS users to understand workflows, data needs, and platform requirements., • Translate technical and operational needs into clear product specs, user stories, and acceptance criteria., • Support market and competitive analysis, focusing on enterprise SaaS, workflow automation, and platform architecture trends., • Use analytics, SaaS usage data, system logs, and operational metrics to inform prioritization and product decisions., • Roadmap Execution, • Manage and maintain the product backlog with clear prioritization across application and platform initiatives., • Partner with application, data, and platform engineering teams to scope, prioritize, and deliver SaaS platform and workflow improvements., • Work closely with customer success, sales engineering, and operations to gather requirements and optimize enterprise workflows., • 4+ years of product management experience supporting B2B SaaS products, enterprise business applications, platform capabilities, or internal tooling., • Experience with cyber security & risk, IT management, or enterprise IT systems is a plus., • Strong skills in writing clear product requirements, workflow specs, and managing backlogs in an agile SaaS environment., • Comfort working closely with engineering teams on product architecture requirements, integrations, APIs, and automation tooling., • Strong analytical skills and a data-driven, metrics-oriented decision-making approach., • Excellent communication, organization, and cross-functional collaboration skills.

Job DescriptionLIFE IS TOO DAMN SHORT TO WORK THE WRONG JOB //3877 is a boutique design firm committed to providing innovative designs to enhance and enrich the lives of our clients, partners and communities. More importantly, we are a group of people that loves working together in a dynamic environment chock full of creativity, support, encouragement, hard work and merriment. We work on amazing hotels, spectacular restaurants, and unique residences. We make it our goal to make any project that crosses our desks be kick-ass in its own way. We are a small firm with big heart and bigger ambitions; come join our family and help us grow. WARNING: This is not your run-of-the-mill architecture / interior design firm office...we work amidst graffiti filled walls, skateboard deck displays, beer on tap [we love our clients] and the occasional 80’s tunes sing off. If this environment is not your ideal, please feel free to stop reading and recycle this piece of paper. //3877 is currently seeking an Interior Designer to join our band of rebels. INTERIOR DESIGNER //3877 is IMMEDIATELY looking for an interior designer with 5 to 8 years’ experience (ideally in hospitality), a damn good attitude, willingness to teach AND learn, serious motivation and a daily quest to do great work in our NYC studio while smiling (the ability to quote comedic films is a plus). We are crazy busy with some incredible projects on the table and even better clients on board. We offer great healthcare benefits, 401k and beer on tap. If this all sounds good to you (or someone you know), let's chat! Given how some of these job postings get misinterpreted, please let me be clear; we do not need any of the following: Interior Decorator Kitchen Designer Information "Architect" Web "Architect" (Insert computer catch-word here) "Architect" Human Resource Administrator Benefits Supervisor Office Administrator Lawn Care Specialist Blockbuster Video Checkout Clerk Sheep Herder Lifeguard Rollercoaster Designer Potato Farmer Ninjas, Jedi Knights and Kung Fu Masters, please consider applying. Required Skills: Diploma from a recognized college in Interior Design or similar. A minimum of 5 years full time experience within the last year in a similar position involving hospitality design Proficiency in Autodesk Revit, Adobe Suite, MS Office (including Project), email and internet*; Organization/attention to detail; ability to be proactive and take initiative; ability to work independently without extensive oversight. • We know, most 5 years can rock on email and the internet, but our attorney’s made us write this. Powered by JazzHR rhyeYlOOR5

Job Description Operations Assistant - Brilliant Earth - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Receive product and enter product details into our internal system, • Perform quality assurance checks on incoming and outgoing product, • Review orders to ensure they are ready to ship to customers, • Support customer care team via phone and email with any product-related escalations, • Complete a high volume of data entry within a specified time frame, ensuring accuracy, • Meet goals and targets as assigned by leadership, • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a vendor or teammate in person, via email, or by chat, you’re clear and concise., • Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together!, • Experience in data entry or administrative fields preferred, • Experience in a fast-paced, high-volume work environment At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR Zr8kexdtOr

Job Description Overview Our organization is seeking a highly skilled, versatile IT Systems & Support Engineer—a true “Swiss Army Knife” technical resource—to provide full-spectrum onsite IT support for approximately 100 end users. This individual will serve as the primary point of contact for all technology needs, ranging from end-user support and hardware deployment to network troubleshooting, AV system administration, and application management. The ideal candidate is hands-on, proactive, able to work independently, and comfortable supporting a wide range of technologies. This role requires strong technical breadth, excellent communication skills, and the ability to manage and prioritize multiple tasks in a dynamic environment. Spanish-speaking proficiency is a strong plus. Key Responsibilities End-User & Desktop Support • Provide onsite and remote support for ~100 end users via phone, email, chat, online meetings, or in-person support., • Support Microsoft Office 365 applications, SharePoint, MS Teams, and company-specific applications., • Provision, configure, and deprovision laptops, desktops, printers, and mobile devices., • Install, configure, and troubleshoot hardware, software, and network equipment., • Oversee, maintain, and support seven multipurpose conference rooms equipped with Crestron, Zoom, MS Teams, microphones, cameras, webinars, and audio systems., • Support and maintain redundant CAT6 cabling infrastructure., • Manage and troubleshoot a FortiGate firewall and eight FortiSwitch-148F-FPOE Wi-Fi switches., • Monitor and resolve issues related to DNS, domain services, and network performance., • Manage and support Active Directory, group policies, user permissions, and domain services., • Administer Microsoft Intune for device management and compliance policies., • Oversee Microsoft Advanced Threat Protection (ATP) for endpoint security., • Work with technology vendors for hardware procurement, service coordination, and system support., • Maintain documentation for systems, configurations, processes, and incident resolutions., • 3–7+ years of hands-on IT support experience in a corporate environment., • Strong knowledge of:, • Windows OS & Microsoft Office 365 Suite, • Active Directory & Group Policy, • Microsoft Intune & ATP, • SharePoint, OneDrive, Teams, • Networking fundamentals (DNS, DHCP, VLANs, switching, firewalls), • FortiGate & FortiSwitch experience preferred, • AV systems (Crestron, Zoom Rooms, Teams Rooms), • Experience supporting conference room technology (cameras, mics, speakers, control systems)., • Ability to troubleshoot hardware and software issues independently., • Strong documentation skills and attention to detail., • Spanish fluency a plus., • Experience managing small-to-medium IT environments solo., • Familiarity with IT ticketing systems and support workflows., • Experience supporting hybrid environments (cloud + on-prem)., • This is an full onsite role supporting all office operations., • Occasional after-hours support may be required for critical maintenance or events.

Job DescriptionAbout Us Circle is building the world's leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand. We're proud to be a fully remote company of around 200 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot. Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we've hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come! Check out our Careers page for more about working at Circle. About the role We're looking for a Senior Full-Stack Engineer to join our Growth Engineering team. This team drives some of Circle's most critical initiatives: billing and plan infrastructure, trial and onboarding flows, A/B experimentation, and now — expanding into analytics and member experiences. With millions of members engaging across Circle communities, the work you do here will have an outsized impact. If you thrive in a data-driven environment, love refining experiences to feel seamless and intuitive, and want to help scale the systems that power growth at Circle, this role is for you. What you'll be doing • Shipping often and with care, balancing speed with thoughtful, quality work., • Owning end-to-end projects — from concept and development to rollout and measurable results., • Partnering with engineers, designers and product leaders to craft member experiences that feel beautiful, simple, and premium., • Scaling our billing infrastructure to support both self-service and sales-led use cases., • Designing and implementing A/B tests to validate changes that boost user acquisition, retention, and expansion., • Building world-class analytics that empower community owners with deep insights to understand and grow their communities., • Implementing event instrumentation for each initiative to ensure impact can be tracked.What you'll need to be successful, • Strong alignment with our values, find our values on our career page if you haven't read up on them yet., • You are proficient in English (spoken, written, and reading) at a CEFR Level C2 / ILR Level 5., • 6+ years experience working as a full-stack engineer on complex web applications., • Strong proficiency in Ruby on Rails, MySQL/Postgresql, ReactJS, TypeScript, CSS/SCCS, TailwindCSS., • Solid experience in both frontend and backend development is expected, though deep expertise in both isn't required. You should be able to independently build features end-to-end, and excelling more in one area than the other is perfectly fine., • Proven track record of shipping customer-facing or consumer-facing experiences and solving hard problems., • Comfortable in highly collaborative environments, working closely with stakeholders across engineering, product, design, and go-to-market teams.Bonus points, • Experience working in a growth-oriented engineering role., • Familiarity with billing tools or payments infrastructure (Stripe)., • Hands-on experience building or maintaining analytics systems, with a solid understanding of observability best practices. $130,000 - $140,000 USD per year The cash compensation range shown is a starting point. In addition to equity, benefits and perks, your cash compensation is subject to an annual review and increase on a once per year basis. The fun stuff • Fully remote: work from anywhere in the world!, • Autonomy and trust to do your job: we care about outcomes over everything else., • Paid time away: all employees are given 35 days of PTO annually. We also offer a paid sabbatical after 5 years., • Generous U.S. benchmarked compensation and startup equity no matter where you are in the world.*, • Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable!*, • Parental leave for parents expanding their family, or just starting one., • Home office stipend to help you get up and running., • Learning & development stipend to help you level up your professional skills., • Annual bonus potential for roles that don't already receive variable income or commission., • Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world! We've had past retreats in Colombia, Portugal, and Mexico, with more planned on the horizon. Information We Collect: We collect the following categories of personal information from job applicants: • Contact information (such as name, email address, phone number), • Employment history and qualifications, • Education history, • To assess your qualifications and suitability for the position, • To communicate with you during the recruitment process, • The right to request access to the personal information we hold about you., • The right to request the deletion of your personal information, subject to certain legal exceptions. By submitting your application, you acknowledge that you have read and understood this privacy notice.

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Success Team At GBG, we don’t just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: • Understanding our customer’s goals and quantifying how GBG helps achieve them, • Demonstrating curiosity in our customer’s needs and their business strategy, • Building relationships and engagements across different levels of our customers, • Partnering cross functionally within GBG to operate on behalf of our customers, • Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Customer Success Operations Manager, you will be the straegic and operational backbone of the Customer Success team. You’ll optimize systems, processes, data, and technology to enable our Customer Success Managers (CSMs) to focus on building strong customer relationships. You’ll drive automation, manage the internal CS tool tech stack, analyze customer health data, and design workflows that improve team productivity, consistency, and retention outcomes. This role is ideal for someone that enjoys working cross-functionally and who thrives at the intersection of strategy, systems, and scale. What you will do • Own and optimize the Customer Success tech stack (e.g., CS platform, Salesforce, etc.), • Design and implement scalable processes that support CSM workflows and customer lifecycle management, • Develop and maintain dashboards and reporting to monitor customer health, churn risk, and engagement, • Partner with cross-functional teams to align CS Ops initiatives with broader business goals, • Automate routine tasks to increase CSM efficiency and reduce manual work, • Support onboarding, training, and enablement of CSMs on tools and processes, • Lead initiatives to improve data quality, segmentation, and actionable insights, • Track and report on KPIs related to retention, expansion, and customer satisfaction Skills we are looking for • 3+ years of experience in Customer Success Operations, Revenue Operations, or a related field within a SaaS or technology environment., • Advanced proficiency in Salesforce and ServiceCloud, with hands-on experience configuring workflows, dashboards, and automation to support CS teams., • Demonstrated success in designing and scaling operational processes that improve efficiency and customer outcomes across teams or regions., • Strong analytical skills, with 2+ years of experience in data visualization and reporting using tools such as Tableau, Power BI, or advanced Excel (pivot tables, VLOOKUP, macros)., • Proven track record of managing cross-functional projects, including stakeholder alignment, timeline management, and delivery of measurable results., • Experience supporting CS teams with tools, insights, and playbooks that drive adoption, retention, and expansion., • Ability to translate business needs into scalable operational solutions, including system enhancements, process improvements, and reporting frameworks., • Comfortable operating in fast-paced, ambiguous environments, with a bias for action and continuous improvement., • Excellent written and verbal communication skills, with a proactive, solution-oriented mindset and the ability to influence across levels. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job DescriptionCustomer Support AssociateAbout Us Obligo builds trust between landlords and renters through financial technology, making the rental process as seamless as checking in and out of a hotel. Renters enjoy instant qualification and deposit-free renting, while property owners and managers streamline operations and make their listings more appealing to renters. As a Customer Support Associate, you'll play a crucial role in ensuring an exceptional experience for our customers, helping them navigate our security deposit alternatives while continuously improving our support processes. About the Position We are looking for an empathetic, detail-oriented, and proactive individual to join our Customer Support team. In this role, you will provide timely, high-quality support across multiple channels, assist with escalations from our outsourced support team, and play a key role in optimizing our support processes. A core focus of this role is deflecting lower-complexity inquiries to self-service solutions and automation, ensuring that live support resources are reserved for high-value and complex interactions. You will also contribute to refining internal documentation and customer-facing resources to improve efficiency and the overall support experience. Working in a hybrid model from our NYC office in Union Square, you'll have the opportunity to collaborate with a variety of cross-functional teams to improve our product based on customer feedback. Our Obligo family is driven, charismatic, and a ton of fun to work with. Responsibilities • Respond to and resolve customer inquiries via email, live chat, and phone within defined SLAs., • Handle escalated cases from our outsourced support team and provide timely resolutions., • Ensure high-quality interactions by demonstrating empathy, product knowledge, and problem-solving skills., • Troubleshoot account issues, technical concerns, and policy-related inquiries, identifying when to escalate internally., • Identify trends in customer inquiries and recommend automation or self-service improvements (e.g., FAQs, chatbots, help documentation)., • Provide insights into recurring support pain points and suggest workflow optimizations., • Actively contribute to improving resolution times and deflection rates for lower-cost support tiers., • Help maintain and improve internal knowledge bases and customer-facing help documentation.Requirements, • 1+ years of customer support experience in a fast-paced, high-volume environment., • Strong problem-solving and analytical skills, with the ability to investigate and resolve issues efficiently., • Experience handling email, live chat, and phone support (Intercom or Zendesk experience preferred)., • Ability to manage multiple SaaS platforms simultaneously while troubleshooting issues., • Excellent written and verbal communication skills, with a professional and empathetic approach., • Strong self-motivation and adaptability—comfortable with ambiguity and making decisions within roughly defined guidelines., • Join a mission-driven and value-driven company that puts culture, personal growth, and well-being front and center., • A chance to work with incredible teammates who are bright, creative, talented, and passionate!, • Growth and training opportunities, • Hybrid work model, including 2–3 days per week of working from home, • Fun office environment in Union Square, including communal food, music, and games, • Frequent company and team events, including physical workouts, restaurant outings, and more, • Up to three months of fully remote work per year—for your inner digital nomad, • Generous PTO and holiday schedule, • Stock options for all full-time employees, • Home office expense reimbursement, • Health, dental, and vision plan options with generous company contributions, • 401(k) with match, • Paid parental leave, • Flexible spending account (FSA) options Base Salary Range: $60,000 to $65,000

Job DescriptionCompany Description For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first, and the success we’ve enjoyed fundamentally comes down to our people. Here at IDB, you’ll work side by side with some of the most talented professionals in the industry who share a strong sense of teamwork and a passion for providing exceptional service down to the smallest detail. We offer a comprehensive benefits package that includes generous paid time off and the ability to participate in our medical coverage and 401(k) plan on your very first day with us. We are also committed to diversity and inclusion, and to providing all of our team members with an equal opportunity to succeed and make meaningful contributions within a work environment that is respectful, welcoming and inclusive. Job Description • Takes full ownership of customer inquiries to help support the retention and further growth of our firm by supporting Commercial Banking teams including consumer and business clients as needed, with the daily processing of customer information and requests., • Effectively manages and utilizes case management tools (including dashboards) to prioritize tasks, monitor progress to meet service level agreements., • Establishes robust partnerships and open communication with the business, operations, and internal banking teams to effectively liaise, manage workload and help provide a white glove experience for our internal and external clients., • Assists in the review of daily reports, temporary overdrafts, and funds transfer requests, outgoing wire and internal, including fee modifications and waivers., • Responsible for collection of documents and liaise with clients, and internal teams for the account opening process and associated tasks related to KYC., • Performs client call backs to authenticate and verify client requests related to client transactions, account maintenance and loan servicing., • Effectively handles the timing of communication and response to processing requests, providing instructions, scheduled training, bank projects, voicemails and emails for both internal partners and external clients to help contribute to our high-touch brand., • Independently manage work assignments with integrity and accountability, ensuring all tasks are executed with a strong consideration for client needs and the bank's reputational risk. This includes diligently following compliance guidelines and company policies with exceptional attention to detail., • Actively collaborate with internal teams to participate in and lead initiatives focused on enhancing client experience, ensuring data integrity, optimizing workflows, and improving case management processes., • Participates and collaborates in banking projects as needed.Qualifications, • 3+ years of experience in financial industry or transferrable skills, • Knowledge of BSA, AML, KYC, and other regulatory requirements related to financial transactions is highly desirable., • Passion for providing white glove customer service. Excellent customer service and communication skills., • Strong attention to detail, accuracy, and ability to recognize potential fraud or suspicious activity., • Ability to work effectively in a fast-paced environment while maintaining compliance with all applicable banking laws and regulations., • Desire to be part of a team that strives to improve in how we process, deliver and service our clients, actively collaborates to get the job done, and contributes to a work culture that is harmonious., • Self-starter with the ability to multi-task/prioritize workload to ensure timely, efficient and accurate execution., • Associate Degree/Bachelor Degree or transferrable experience for position., • Excellent interpersonal and communications skills both written and oral., • Proven ability to effectively multi-task and assist clients/internal partners through various methods of communication. (e.g. online application, phone, chat, in-person, email etc.), • Strong technical skills including MS Office: Excel, Word and PowerPoint, • Prior experience with Salesforce and Core Banking systems is beneficial but not required. Other CRM experience is a plus. Additional Information Compensation: The expected annual salary for this position is between $70,000 - $86,000 at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual’s skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All your information will be kept confidential according to EEO guidelines. Due to COVID-19, we are now operating on a hybrid schedule. We value the safety of our employees because we’re all in this together. NO AGENCIES PLEASE. IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.

Job Description Customer Experience Assistant Manager - New York City Position Overview: The Customer Experience Assistant Manager for our Manhattan, NYC location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team’s manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Assistant Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success. This role is in person at our showroom in Manhattan - New York City. The ideal candidate will be able to work a schedule of Tuesday - Saturday. The targeted budget for this position is $60-70k. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: • Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers., • Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service., • Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs., • Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team., • Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment., • Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures., • Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers., • Partner with Workforce Operations Analysts to create and maintain a team schedule to provide coverage for all necessary duties and appointments., • Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews., • Must have experience managing people in retail or direct-to-consumer sales, store leadership or keyholder experience a plus, • Must demonstrate a proven track record of recruiting and growing high-performing and accountable teams, • BA degree or equivalent preferred, • A true passion for helping people and creating positive customer service experiences, • Highly organized with focus on execution, problem-solving, and improving processes, • Motivated self-starter with high efficiency work style, while maintaining attention to detail, • Excellent written and verbal communication, • Ability to think critically and adapt quickly in a flexible environment, • Exceptional time management skills and accountability, • Team player with the ability to work collaboratively to achieve business goals, • Robust CRM software experience, • Entrepreneurial spirit / self-starter, • Commitment to respect and inclusion in the workplace At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it is important to recharge and relax- you’ll accrue 3 weeks of PTO in your first year., • Sales Incentive Programs. Quarterly bonuses for achieving sales targets., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits., • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with Customer Experience leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR djiJiHDY8T

Job DescriptionSalary: Eveready Express is a well-established leader in trucking, courier, logistics, and distribution. Founded in 1984, we pride ourselves on Honesty, Integrity, and Mutual Respect. Our growing team includes Ten virtual members currently, in addition to six staffed on-site in the USA Requirements: • Previous customer support or dispatch experience in TRUCKING INDUSTRY, • EXPERIENCE IN THE US LOGISTICS OR TRUCKING INDUSTRY IS A MUST, • Excellent spoken and written English, • Ability to MULTI-TASK in a FAST-PACED environment, including phone and email support, • Great customer service personality and upbeat attitude, • Work as a team player to fulfill our mission together, • It's a PLUS if you have experience in Recruitment, Account Management, or Onboarding General Responsibilities include: -Monitoring and answering phones, emails, intercompany teams chat, to quote and enter shipping orders, and other queries. • Attention to details such as dimensions, pick-up locations, and special instructions in order to ensure customers needs are met., • Contact customers to schedule delivery appointments, update re-service delays, wait for time reports, etc, • General administrative and associated duties Additional requirements: -Skilled in using MS Windows & MS Office, Google products, and other computer-based applications. Willing and able to learn the software we use to fulfill our mission. System Requirements: The processor should be 2.0ghz and above, Intel core 5/7 is highly required for main hardware and back-up Ram should be at least 8 gigs with 100 Gb of Free disk space A second Monitor for multi-tasking A Headset with a noise-canceling feature At least 10 Mbps & up wired connection for the main ISP Strictly no USB Sticks allowed for backup ISP Perks: 1. EVEREADY offers an excellent wage, a great working environment, and colleagues that will help you anytime., 2. We offer an HMO with Dental Benefits for our Contractor + 1 Dependent on our Contractor's 4th month, provided that they have passed their 120-day trial period and are exceeding our expectations, 3. 13th month pay for qualified staff TO APPLY through Email: 1. Change Subject Line to "Customer Support Trucking Logistics ", 2. Tell us in a few sentences why you can be a great fit for our Customer Support position (no more than 3 sentences) and a voice recording using Vocaro or speak pipe Eveready Express is an Equal Opportunity Client and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Eveready Express reserves the right to change or modify job duties and assignments at any time. The above job description is not all-encompassing. Position functions and qualifications may vary depending on business necessity.

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Loqate US Sales Team The Loqate sales team at GBG in the US region plays a pivotal role in driving growth through strategic partnerships and direct sales initiatives. Focused on location intelligence and address verification solutions, the team operates within a newly formed Partner Sales Development function designed to accelerate market penetration across key industries such as eCommerce, logistics, and financial services. With a strong emphasis on SaaS-based offerings, the team is responsible for building robust pipelines, cultivating relationships with prospective partners, and delivering revenue through both virtual and in-person engagements. Their efforts are supported by Loqate’s advanced technology stack and global data capabilities, enabling businesses to improve customer experiences, reduce delivery errors, and make informed decisions with confidence. The Role As the Loqate Americas team continues to grow and evolve, we are seeking a Client Success Manager to help drive engagement and retention across our diverse customer base of 1,100+ accounts. This role will be instrumental in developing scalable processes to identify growth opportunities and deliver an exceptional customer experience across key, enterprise, mid-market, and self-serve segments. The ideal candidate will bring a proactive, strategic mindset to client relationships—ensuring value realization, fostering long-term partnerships, and contributing directly to revenue expansion. This is a high-impact role at the intersection of customer advocacy and business growth within a dynamic, data-driven organization. This is a hybrid position for candidates in the New York area. Travel for team collaboration, process workshops, and stakeholder meetings may be required (estimated 20-25%). What you will do • Lead the customer onboarding process to ensure a seamless and successful implementation experience, • Identify and track customer KPIs, partnering with clients to help them achieve their business goals, • Build and maintain trusted advisor relationships with customers and key stakeholders across all segments, • Conduct regular account reviews to assess performance, identify opportunities, and reinforce value, • Monitor customer usage proactively and address success-related issues to support accurate forecasting and mitigate renewal risk, • Manage annual account renewals, focusing on revenue retention and identifying growth opportunities, • Collaborate with Sales and Marketing to develop targeted strategies and campaigns that drive GROW revenue Skills we are looking for • Proven experience working within a sales or customer success organization, preferably in a SaaS or technology-driven environment, • Exceptional communication and presentation skills, with the ability to engage effectively both in-person and virtually, • Strong organizational and time management skills, with the ability to prioritize tasks based on account tier, urgency, and business impact, • Self-motivated and collaborative team player who brings a proactive mindset and challenges the status quo, • Detail-oriented with a strong focus on process improvement and operational excellence, • Comfortable working in a fast-paced, evolving environment with multiple stakeholders, • Experience using CRM tools (e.g., Salesforce) and customer success platforms is a plus Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job DescriptionAbout rag & bone: From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future. Job Summary: The role of the Customer Service Agent is to deliver a best-in-class customer experience for the rag & bone community. You will be the first point of contact for all the rag & bone ecommerce customers as well as assist with queries from the retail community. It is essential that you are acting as a brand ambassador to ensure outstanding service, shopping experience, and product expertise. Key Roles and Responsibilities Support a best-in-class level of customer service through extensive product knowledge Ensure that an excellent customer experience is given to every customer Be the first point of contact for any customer issues and complaints in an omni-channel setting, ensuring a resolution takes place in a timely manner through email, chat, phone, and social media communications Assist customers on all inquiries which will involve product inquiries, returns, delivery, payments, placing orders, sourcing product, etc. Meet KPI’s which will include sales, quality, productivity targets, contact resolution, CSAT scores, and overall departmental goals Work with internal colleagues to improve service, knowledge, and solve a customer’s query in a timely, efficient manner Understand and exemplify the rag & bone brand philosophy and lifestyle Maintain a knowledge and understanding of all Policy and Procedure Experience and Capabilities 1-2 years of multi-channel customer service experience, preferably in a DTC model Strong written and verbal communication skills Sales Driven with clientele experience Exudes a proactive, customer first, approach Capability to multi-task and operate multiple platforms simultaneously Strong organization and follow-up skills are essential Able to adapt to a rapidly shifting environment and a "can-do" attitude to solve any issues customers Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays Location Based in or around NYC; will work remotely with the ability to work directly out of our corporate office in NYC dependent on business needs Rules we live by | Rules you live by • Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity., • Have No Fear - Innovate, solve problems, • Own Every Decision - Work together, get results, • Quality Matters – Not only with product but we see it in our people, • Make S**t Happen - Be disciplined, be competitiveBenefits, • Paid Time Off, • Clothing Allowance, • Generous Employee Discount, • Paid Parental Leave, • Membership to Calm and access to other wellness benefits, • Medical, dental, vision and ancillary benefits, • 401kThe hourly rate is $22/hour to 23.07/hour based on experience and qualifications. rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Powered by JazzHR NYHzdEumXj

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Success Team At GBG, we don’t just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: · Understanding our customer’s goals and quantifying how GBG helps achieve them · Demonstrating curiosity in our customer’s needs and their business strategy · Building relationships and engagements across different levels of our customers · Partnering cross functionally within GBG to operate on behalf of our customers · Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Customer Success Manager at GBG, you'll be the strategic partner to a portfolio of clients engaging with them from signature through onboarding, adoption, and long-term value realization. Your role centres on building trusted relationships, driving product engagement, and ensuring customers achieve their business goals through our solutions. You’ll collaborate cross-functionally with Sales, Customer Growth, Onboarding, Product, and Support to deliver a seamless customer experience for a healthy engagement. This includes proactively managing renewals, identifying expansion opportunities, and serving as the voice of the customer to influence internal priorities. Expect a dynamic mix of consultative problem-solving, data-driven insights, and advocacy that turns satisfied customers into loyal champions. What you will do • Responsible for base revenue retention on existing GBG solutions within customer portfolio, • Help design and measure health metrics and implement improvement plans as required, • Build relationships with existing contacts and identify new contacts to deepen engagement, • Uncover new customer challenges and provide Customer Growth counterparts with insight into potential upsell/cross-sell opportunities (CSQLs), • Craft and execute key engagements during the customer lifecycle including business reviews, internal account plans, and renewal engagements, • Proficient in GBG’s solutions and the value they provide across various use cases, • Understand your customer’s needs to guide them through best practice product adoption, • Leverage internal tools to monitor daily volumes to identify any peaks/valleys within current solutions and facilitate appropriate actions and resolutions where needed, • Work with customer support team to understand trends in customer/vertical level commonalities in recurring tickets/issues, • Operate cross-functionally with a wide range of internal teams to address customer needs and issues Skills we are looking for Experience: • Minimum 3+ years in customer-facing roles, including day-to-day account management and senior-level stakeholder engagement., • Proven track record of owning and managing customer meetings, including quarterly business reviews (QBRs)., • Demonstrated ability to develop customer account plans and perform SWOT analysis. Skills & Competencies: • Strong passion for delivering best-in-class customer experience., • Ability to translate data into compelling success stories and actionable insights., • Comfortable working cross-functionally with Sales, Marketing, Product, and Operations in a fast-paced environment., • Proactive mindset for identifying solutions and managing execution to completion., • Interest in product capabilities and applying them to solve customer challenges., • Agility to work in ambiguous situations and apply an entrepreneurial approach to new challenges., • Curiosity to explore innovative methods, including leveraging AI for faster, more efficient customer value delivery. Technical Proficiency: • Familiarity with Microsoft Office Suite, Salesforce, Power BI/Tableau, Gong, and/or Customer Success platforms. Industry Knowledge: • Experience in identity verification, fraud prevention, or familiarity with industries such as gaming, banking, fintech, lending, insurance, retail, or technology. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job Description This is a remote position. We are seeking a detail-oriented, client-focused Remote Customer Experience Assistant to join our virtual support team. In this role, you will work closely with clients via email, chat, and phone, helping them navigate services, confirm details, and provide tailored guidance based on their needs. You will play a key role in coordinating experiences, clarifying options, and ensuring every step of the journey is smooth from start to finish. If you enjoy helping others, solving problems, and supporting seamless planning, this is the perfect opportunity to grow in a dynamic remote environment. Requirements * Must be 18 years of age or older * Prior experience in customer service, hospitality, call center, or virtual support roles is preferred * Excellent written and verbal communication skills * Strong organizational and multitasking abilities in a remote setting * Tech-savvy and comfortable using email, chat, and other virtual tools for daily communication * Must have a reliable internet connection Key Responsibilities * Communicate with clients via email, chat, and phone to provide timely, helpful, and accurate assistance * Help clients review and finalize key details such as booking confirmations, service timelines, and itinerary support * Deliver clear guidance by identifying client needs and walking them through the best available options * Assist with changes, confirmations, or questions related to scheduled services, appointments, or travel arrangements * Collaborate with internal teams to help resolve escalated or complex situations professionally * Ensure a smooth and satisfying client experience through proactive follow-up and support BenefitsWork Schedule & Benefits * 100% remote role with flexible scheduling options * Daily pay option available * Access to exclusive employee perks, including discounted rates on lifestyle, wellness, and occasional travel experiences * Supportive, growth-focused team environment * Ongoing training, coaching, and professional development Equal Opportunity We celebrate diversity and are committed to creating an inclusive environment for all team members. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, or disability.

Job Description Anticipated Start Date - January 5, 2026 Who We Are Spot & Tango is an innovative pet health & wellness brand that delivers personalized meal plans on a subscription basis. Our recipes are developed by leading animal nutritionists, and are made with only real, human-grade ingredients... and nothing artificial! We have lofty goals (to make every dog in the country healthier, and every pet parent happier!) and we are looking for the right people to help us get there. This is an exciting opportunity to join a VC-backed, high-growth, e-commerce startup and have an outsized impact in an extremely fast-paced environment. Plus, you get to think about dogs all day! The Role The CX Specialist is a key role within our CX team, that will focus on handling sensitive and complex interactions and piloting new efforts to drive sales and retention. It's an exciting opportunity for a customer service professional to help shape the future of our CX strategy and make a significant impact on our company's growth and success. As a CX Specialist at Spot & Tango, you'll create effortless experiences for everyone who reaches out to our team through timely, attentive, and authentic interactions. Your ability to connect with our customers, understand their unique needs, and provide meaningful solutions will shape relationships between Spot & Tango and our customers. You'll also work closely with other departments to advocate for improvements to the overall customer experience, and be the eyes and ears of the brand. Responsibilities: • Deliver personalized and effortless interactions through inbound and outbound phone contacts, SMS, email, and chat conversations. Build a strong rapport with customers and maintain positive and professional relationships, • Become an expert in our products, services, and internal systems to provide efficient and effective support to customers, • A minimum of 1 year of experience in a contact or call center, or a related field; experience working with D2C subscription businesses or in the pet industry is a plus, • Excellent communication skills, both written and verbal, and a high level of comfort in engaging with customers over the phone, • A knack for building rapport with people quickly and easily, • Strong problem-solving skills and the ability to think on your feet, • Proven ability to de-escalate and transform unhappy customers into satisfied advocates, • Eager to learn, grow, and develop your professional skills, • Resilience and a positive attitude to overcome the daily challenges that come with a customer-facing role, • The ability to thrive in a fast-paced environment and balance multiple priorities, • Believe in customer service as a growth driver and brand differentiator You must have access to a quiet space suitable for confidential conversations. Spot & Tango is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description About the Role: We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels in communication, and enjoys providing exceptional client experiences. Key Responsibilities: *Provide timely, professional support to clients via email, chat, and phone *Assist with scheduling, follow-ups, and general administrative tasks *Maintain accurate records and document client interactions *Collaborate with internal teams to resolve issues and improve overall client satisfaction *Identify opportunities to enhance processes and improve the client experience Qualifications: *Strong written and verbal communication skills *Excellent organizational and multitasking abilities *Comfortable using digital tools, email, and chat platforms for remote work *Ability to work independently while managing priorities effectively *Previous experience in customer service, administration, or support is a plus but not required Benefits: *Flexible remote work schedule *Professional development opportunities and access to training programs *Collaborative and supportive team culture *Access to company resources and tools to ensure success *Exclusive employee perks Equal Opportunity Statement We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and respectful workplace for everyone.

Job Description Job description: Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will serve as the first point of contact for our clients, providing exceptional service and support. Your primary responsibilities will include addressing customer inquiries, resolving issues, and ensuring a positive experience for all clients. The ideal candidate will possess strong communication skills and the ability to analyze customer needs effectively. Duties • Respond promptly to customer inquiries via phone, email, or chat., • Provide accurate information regarding products and services., • Analyze customer issues and offer effective solutions in a timely manner., • Maintain detailed records of customer interactions and transactions., • Collaborate with team members to enhance the overall customer experience., • Assist in training new staff members on customer service protocols., • Handle client complaints with professionalism and empathy., • Strong communication skills, both verbal and written., • Proficient in using office software and computerized systems., • Ability to type efficiently while engaging with customers., • Experience in call center or client services is preferred., • Bilingual or multilingual abilities are a plus, enhancing communication with diverse clients., • Strong analytical skills to assess situations and provide appropriate solutions., • Excellent interpersonal skills to foster positive relationships with customers. Job Types: Full-time, Part-time Work Location: In person

Job DescriptionCompany Description For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first, and the success we’ve enjoyed fundamentally comes down to our people. Here at IDB, you’ll work side by side with some of the most talented professionals in the industry who share a strong sense of teamwork and a passion for providing exceptional service down to the smallest detail. We offer a comprehensive benefits package that includes generous paid time off and the ability to participate in our medical coverage and 401(k) plan on your very first day with us. We are also committed to diversity and inclusion, and to providing all of our team members with an equal opportunity to succeed and make meaningful contributions within a work environment that is respectful, welcoming and inclusive. Job Description The IDBAccess Customer Service Specialist is tasked with assisting clients during the onboarding process, providing technical and training support for treasury services, and offering online banking support. • Takes charge of client onboarding for Treasury Solutions and Banking products, collaborating with Treasury Management Sales and internal business markets. This involves pre-filling paperwork, scheduling and conducting client training, ensuring post-setup follow-up for satisfactory client experience., • Establishes robust partnerships and open communication with the business, operations, IT, and client service teams to effectively manage client onboarding, technical support, service/product upgrades, and hand-offs., • Engages with internal business units to ensure timely delivery of necessary documentation for a smooth service launch., • Collaborates and liaises with vendors as it relates to client onboarding, trouble shooting, application performance and business needs., • Effectively manages and utilizes case management tools (including dashboards) to prioritize tasks, monitor progress to meet service level agreements., • Cultivates strong relationships with new customers to ensure successful new account setup, service launches and key influencer for continued client retention., • Responsible to multi-task by assisting clients/internal partners via various methods of communication (e.g. online application, phone, chat, in-person, email etc.), • Utilizes problem-solving skills, sound judgement, creativity, and experience to analyze information to successfully resolve tasks and issues., • Effectively handles the timing of communication and response to processing requests, providing instructions, scheduled training, bank projects, voicemails and emails for both internal partners and external clients to help build high-touch brand., • Self-Starter that consistently approach their tasks with integrity, accountability, consider client and bank reputational risk, follow compliance guidelines and company policies with a high level of care., • Team player that participates in internal activities, training, testing and initiatives aimed at enhancing client experience, data integrity, optimizing workflows, case management processes etc.Qualifications, • 3+ years of relevant experience in the treasury products and financial industry with strong client service orientation., • Knowledge of regulatory requirements related to financial transactions is highly desirable., • Passion for providing white glove customer service. Excellent customer service and communication skills., • Strong attention to detail, accuracy, and ability to recognize potential fraud or suspicious activity., • Ability to work effectively in a fast-paced environment while maintaining compliance with all applicable banking laws and regulations., • Desire to be part of a team that strives to improve in how we process, deliver and service our clients, actively collaborates to get the job done, and contributes to a work culture that is harmonious., • Self-starter with the ability to multi-task/prioritize workload to ensure timely, efficient and accurate execution., • Associate Degree/Bachelor Degree or transferrable experience for position., • Excellent interpersonal and communications skills both written and oral., • Proven ability to effectively multi-task and assist clients/internal partners through various methods of communication. (e.g. online application, phone, chat, in-person, email etc.), • Strong technical skills including MS Office: Excel, Word and PowerPoint, • Prior experience with Salesforce and Core Banking systems is beneficial but not required. Other CRM experience is a plus. Additional Information Compensation: The expected annual salary for this position is between $72,000 - $81,500 at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual’s skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All your information will be kept confidential according to EEO guidelines. Due to COVID-19, we are now operating on a hybrid schedule. We value the safety of our employees because we’re all in this together. NO AGENCIES PLEASE. IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.

Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about our products and services in order to effect

Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ensure prompt resolution of inquiries; Utilize

Up to $24 per hour / Medical, dental & vision / 401k match / PTO / 4 day work week - As a Customer Support Coordinator at Jabra Hearing, you will: Manage and respond to customer inquiries and concerns via phone, email, and chat; Provide excellent customer service by actively listening and addressing

Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product information and support to customers; Troub

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Customer Support - Travel Industry (Remote). We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. Respond to customer inquiries via email, phone, and chat in a timely and professional m

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at Abridge, you will: Provide exceptional customer service by answering incoming calls and responding to customer inquiries via email and chat; Assist customers with product information and troubleshooti

K+ per year / Healthcare benefits / PTO - As a Customer Support Associate at Pomelo Care, you will: Provide excellent customer service to clients via phone, email, and chat; Troubleshoot and resolve customer inquiries and complaints; Maintain accurate records of customer interactions and transaction

As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while addressing customer concerns; Utilize compa

The Customer Service Representative plays a vital role in providing exceptional customer service and support. The Customer Service Representative will handle various communication channels, including phone, email, and live chat, promptly addressing customer needs and resolving issues effectively. Ma

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Up to $45K per year - As a Customer Support Specialist at Fabric Health, you will: Provide exceptional customer service to Fabric Health clients by promptly responding to inquiries via phone, email, and chat; Maintain a high level of product knowledge and stay updated on any changes or updates; Util

As a Remote Support Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

A company is looking for a Customer Support Specialist to provide support for their software products and services.Key Responsibilities Provide phone, email, and chat support for customers using the software applications Deliver training and consulting services online or onsite Conduct software

About the job Chat Customer Representative - Remote.We are seeking a dedicated and empathetic A chat support agentRepresentative to join our team.The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat.As a representative, you will play a cru

As a Home-Based Sales Support, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

K per year / Medical, dental & vision / PTO / 401k - As a Support Rep you'll: Answer or make calls to clients to learn about and address their needs, and provide answers to any questions or issues with products or services; Respond efficiently and accurately to users via phone, email and live chat,

Job Description As Jacob's Head of Customer Service, your mission is to build and lead a world-class support organization that delivers fast, empathetic, and memorable customer experiences, turning every touchpoint into a chance to deepen trust, loyalty, and brand love. At Jacob, our customers are everything. We’re a premium, digital-first health brand obsessed with quality, from our ingredients to our email replies. This a foundational leadership role that ensures we meet our high standards at every interaction. While your actual responsibilities will be vast, and rapidly evolving as our business does, here is a high-level outline of your responsibilities: • Own the customer experience: Lead all support functions across email, chat, DMs, Amazon, and reviews, ensuring SLAs, tone, and outcomes reflect Jacob’s brand and values., • Build the team: Hire, train, and manage a team of high-performing support reps who are empathetic, fast, and aligned with our mission., • Design the system: Create scalable SOPs, macros, and workflows that allow the team to move quickly, consistently, and intelligently as we scale., • Track performance: Own and improve KPIs such as first response time, resolution time, CSAT, refund rate, and escalation volume., • Be the customer’s voice: Surface insights and feedback from support channels to guide product, operations, and content decisions., • Lead retention conversations: Equip your team to resolve issues, win back unhappy customers, and drive LTV through personalized recovery., • Collaborate cross-functionally: Partner with Ops, Growth, and Brand to proactively address issues (like delays, melt, or confusion) before they escalate., • 7+ years of experience in supply chain or operations at a CPG company, with at least 2 years in a leadership or ownership role. (we are looking for someone who has previously done this in a similar/adjacent category), • At least 2 years of experience managing a high-performing support team., • Familiarity with modern support tools (e.g., Richpanel, Front, Amazon Seller Central, Meta Inbox etc.)., • Exceptional writing and communication skills (empathetic, clear, and human)., • Experience with macros, SOPs, workflows, tags, and systems that scale., • Please write "34" at the top of your cover letter., • Data-driven mindset with comfort reporting on KPIs and improving processes., • A customer-first orientation: you obsess over making things right and going above and beyond., • Set ambitious goals and consistently beat them., • You have a habit of winning. You are competitive., • Default to action. Get things done quickly., • Energized by fast, unstructured environments with full freedom to build., • Operate with accountability (you don’t wait to be told)., • Think in systems, highly organized (even in chaos), and detail-oriented., • Obsess over clarity (of goals, data, and communication)., • Take action quickly, learn fast, and iterate without ego., • Speak directly, receive feedback openly, and pursue truth over politics (no right or wrong, only what's best for the business)., • Love the grind of building something meaningful and category-defining., • Full-time, in-office position (5 days per week) based in New York City., • Cash compensation: $135,00 - 205,000., • Company equity opportunity.

Job Description Luxury Sales Associate - Manhattan - Flatiron, NY Our Luxury Sales Associates provide an exceptional experience for every Brilliant Earth customer. As a Luxury Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Luxury Sales Associate Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person and open in our Manhattan - Flatiron showroom location. The targeted budget for this position is $24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND222 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR J02lJp0MKZ

Job DescriptionBenefits: • Dental insurance, • Health insurance Position Overview: We are seeking a friendly, detail-oriented, and proactive Customer Service Associate to join our team. As a Customer Service Associate, you will be the primary point of contact for our customers, addressing their inquiries and resolving issues efficiently. Your role is crucial in ensuring customer satisfaction and fostering long-term relationships. Key Responsibilities: • Customer Interaction: Respond to customer inquiries via phone, email, chat, and in-person promptly and courteously., • Problem Resolution: Handle and resolve customer complaints, providing appropriate solutions and alternatives within the time limits. Follow up to ensure resolution., • Product Knowledge: Maintain an in-depth understanding of our products and services to provide accurate information and support to customers., • Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or exchanges., • Documentation: Keep accurate records of customer interactions, transactions, comments, and complaints. Update customer accounts and maintain data integrity., • Feedback Collection: Gather customer feedback and relay it to relevant departments to help improve products, services, and customer experiences., • Team Collaboration: Work closely with other team members and departments to ensure seamless customer service operations., • Education: High school diploma or equivalent. Additional education or certification in customer service is a plus., • Experience: Previous experience in a customer service role preferred. Experience in [industry/sector] is a plus., • Skills: Excellent communication and interpersonal skills, strong problem-solving abilities, and a proactive attitude., • Attributes: Patient, empathetic, detail-oriented, and a team player with a positive outlook., • Tech Savvy: Proficient in using customer service software, CRM systems, and basic office software (e.g., MS Office). Join Us: Be a part of our team and help us deliver exceptional service to our valued customers. Apply now and start your journey with us!

The Technology Support Analyst II will provide full Product Support to users via email, phone, and chat, and will be responsible to maintain product SLAs via a ticketing system for incident management. Work you'll do As a Technology Support Analyst II, you'll play an integral role in our Tax Transf

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Job Description • Respond to customer queries in a timely and accurate way, via phone, email or chat, • Identify customer needs and help customers use specific features, • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users), • Update our internal databases with information about technical issues and useful discussions with customers, • Monitor customer complaints on social media and reach out to provide assistance, • Share feature requests and effective workarounds with team members, • Inform customers about new features and functionalities, • Follow up with customers to ensure their technical issues are resolved, • Gather customer feedback and share with our Product, Sales and Marketing teams, • Assist in training junior Customer Support Representatives

PitchBook's Customer Support Specialist Tier 1 provides direct customer support via phone, email, and chat to existing PitchBook clients. Work collaboratively with other support specialists to resolve customer questions and issues. You will work with the support team to troubleshoot customer issues