Lead Service Technician
8 days ago
Louisville
Job Description Lead HVAC Service Technician (Commercial) Position Title: Lead HVAC Service Technician (Commercial) Reports to: HVAC Service Manager / Facilities Manager / Maintenance Supervisor Location: Louisville, KY Job Summary We are seeking an experienced, skilled, and reliable Lead HVAC Service Technician with strong commercial HVAC background. This person will lead service and maintenance work on HVAC/R systems across commercial buildings — such as offices, schools, retail centers, multi‑unit complexes, industrial facilities, and other large-scale properties. The ideal candidate combines deep technical HVAC knowledge, strong diagnostic and troubleshooting ability, leadership skills, and excellent client communication. Key Responsibilities • Oversee and perform installation, maintenance, servicing, and repair of commercial HVAC systems — including rooftop units (RTUs), chillers, air handlers, boilers, ventilation systems, ductwork, and control systems., • Diagnose mechanical and electrical issues: trace faults, test components (motors, compressors, circuits), identify root cause, and perform required repairs or replacements., • Conduct routine preventative maintenance and tune‑ups (e.g., cleaning coils, checking refrigerant levels, replacing filters, lubricating moving parts, verifying airflow and system balance)., • Perform system start‑ups and control system setup when new HVAC/R equipment is installed or existing systems are upgraded / retrofitted., • Supervise HVAC service staff or subcontractors: assign tasks, monitor progress, ensure adherence to safety rules and technical standards, and provide guidance on complex jobs., • Serve as primary point of contact for clients — communicate findings, explain needed repairs or maintenance, propose system upgrades or improvements, and provide cost estimates or service quotes., • Maintain accurate documentation of all service calls, maintenance tasks, repairs, parts used, timesheets, and client interactions., • Ensure compliance with all relevant codes, safety standards, and environmental regulations — including safe refrigerant handling and disposal under EPA Section 608 (or other applicable regulations)., • Keep service vehicle, tools, and equipment maintained and organized; ensure readiness for service calls., • Mentor and train junior technicians and apprentices, sharing expertise and ensuring company/service quality standards are maintained. Qualifications & Skills • Minimum of 5-10+ years experience in commercial HVAC / HVACR service, maintenance or installation., • Valid HVAC certification or license (or equivalent), with relevant refrigerant handling certification such as EPA 608 (Universal preferred)., • Strong knowledge of HVAC systems — mechanical, electrical, refrigeration, ventilation, ductwork, control systems., • Ability to read and interpret blueprints, schematics, wiring diagrams, and building plans., • Excellent diagnostic, troubleshooting, and problem‑solving abilities., • Strong communication and interpersonal skills — comfortable interacting with clients, facility managers, and team members, and able to explain technical issues in clear, non‑technical language., • Leadership or supervisory experience (assigning tasks, mentoring, coordinating with subcontractors or multi‑trade professionals)., • Time‑management and organizational skills; ability to handle multiple work orders, prioritize calls and maintain service logs., • Physically able to perform demanding tasks — lift heavy equipment, climb ladders, access rooftops or mechanical rooms, and work in confined or elevated spaces. Preferred Qualifications • Certification from North American Technician Excellence (NATE) or equivalent recognized industry certification., • Experience with building automation systems (BAS), variable‑frequency drives (VFDs), complex control systems, chillers, large‑scale HVAC installations or retrofits., • Previous experience supervising or training HVAC staff or subcontractors., • Ability to respond to after‑hours emergency calls or weekend service needs. Work Environment & Conditions • Work occurs on‑site at commercial buildings (offices, schools, hospitals, retail, industrial plants), often in mechanical rooms, rooftops, or utility areas., • May involve exposure to varying temperatures, refrigerants, electrical systems, chemical cleaners, and confined spaces., • Must follow strict safety procedures and use appropriate protective gear., • Occasionally required to respond to emergency service calls, including nights or weekends.