Account Associate - State Farm Agent Team Member
1 month ago
Fort Collins
Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off What sets our agency apart? A strong sense of teamwork, a supportive environment, and a commitment to both personal and professional growth. We work hard but also believe in celebrating our successes. Our office is a place where youll feel valued, supported, and empowered to reach your goals. Were looking for motivated individuals who are ready to be part of a high-achieving, customer- focused team. If you are driven, eager to learn, and want to be part of a respected agency with deep roots in the community, wed love to meet you! ROLE DESCRIPTION: As an Account Associate / Executive Assistant, you will provide a high-level support to the Agent, team and customers as needed. This role is integral in ensuring efficient operations and communications within the team and serves as a liaison between the office and customers. This candidate will be highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. KEY RESPONSIBILITIES: • Administrative Support:Perform a variety of administrative tasks including managing calendars, scheduling meetings, preparing reports, and handling correspondence., • Communication:Serve as the primary point of contact between customers and office team members. Manage incoming and outgoing communications, ensuring timely and accurate responses., • Document Preparation:Prepare and edit documents, reports, and presentations. Ensure all materials are professionally formatted and error-free., • Meeting Coordination:Organize and coordinate customer meetings, including preparation and follow-through with any changes requested. Take detailed meeting minutes and update customer records to maintain accuracy., • Confidentiality:Handle sensitive information with discretion and maintain a high level of confidentiality., • Project Assistance:Support all office team members with special projects, research, and other duties as assigned. Assist in the planning and execution of office events and initiatives., • Office Management:Maintain office supplies, equipment, and facilities. Ensure a well- organized and efficient working environment., • Client Relations:Build and maintain positive relationships with clients, vendors, and partners. Assist in addressing client inquiries and resolving issues as needed.QUALIFICATIONS:, • Excellent communication skills - written, verbal, and listening, • Highly organized and detail-oriented, • Experience in customer service required., • Proactive in problem-solving, • Able to work with multiple location managers and employees, • Strong technology skillsets