Overnight Custodian / Member Services Representative
hace 3 días
Fort Collins
Job DescriptionBenefits: • Employee discounts Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone! Characteristics that will make you a perfect match for our Overnight Custodian / Member Services Representative position: You: • A habitually active night owl! Can work a 10:00pm 6:00am shift., • Exhibit an energetic, positive and upbeat attitude., • Attention to detail., • Have a passion for delivering a consistent and exceptional experience to our members, guests and fellow PF Team Members., • Pride yourself on your work while being punctual, reliable, dependable and trustworthy., • Strong work ethic, self-starter, independent thinker and problem solver., • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others., • Act with integrity and show respect for everyone around you., • Exhibit strong communications skills and have the ability to listen and empathize., • Inspire and motivate others to achieve their goals. Daily Duties and Responsibilities Custodial: • Thoroughly clean and sanitize all restrooms and locker room areas, • Including but not limited to: shower stalls, changing stalls, toilets, sinks, floors, mirrors, lockers, etc., • Clean, organize, and restock locker maintenance rooms, • Thoroughly clean and sanitize fitness equipment and gym floor, • Including but not limited to: operating floor scrubber, vacuuming, mopping, dusting, sanitizing all surfaces, • Thoroughly clean and sanitize the Black Card Spa equipment, • Including but not limited to: interior/exterior of tanning beds, hydromassage beds and massage chairs, walls, doors and floors., • Maintain, clean and restock all storage/maintenance closets and areas for cleaning supplies, • Emptying all trash receptacles in the facility and disposing of trash., • Dusting fans, walls, ceilings, ceiling tiles and signage., • Stock all areas of the facility with proper supplies/paper products, • Proficiency in handling basic maintenance repairs., • Promptly address maintenance and facility concerns such as broken/missing equipment, leaky faucets, etc.Member Service Representative:, • Greet members, prospective members and guests as they enter and exit, assisting with questions and concerns., • Perform member related functions such as sign ups, contact/billing information updates, cancellations, collecting unpaid balances, transferring memberships and processing retail transactions., • Answer phones in a friendly manner and assist callers with a variety of questions., • Perform prospective member calls and tours of the facility when needed; assessing their membership needs., • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed., • Ensure safety of members, team members and club propertyAbout Your Qualifications/Requirements:, • Ability to work the 3rd shift 10:00 pm to 6:00 am, • Custodial experience is preferred., • Prefer some experience in a customer service environment., • High School diploma/GED equivalent required., • Must be 18 years of age or older., • Basic computer and Point of Sale proficiency., • Willing to become CPR/AED Certified (Training provided by Planet Fitness), • Bilingual preferred but not required (English/Spanish)Physical Demands of the Overnight Custodian / Member Service Representative:, • Continual standing and walking during eight-hour shift., • Continual reaching with hands/fingers/arms during shift., • Occasional climbing, balancing, twisting, kneeling and crouching in small areas during shift., • Must be able to occasionally lift up to 75 pounds., • Occasional moving and repositioning of heavy exercise equipment, • Will occasionally encounter toxic chemicals during shifts More Reasons to Join Our Team: • Awesome and fun work environment!, • Free Black Card membership while employed + a free Black Card membership for one family member living within the same household., • Employee discounts on Planet Fitness branded merchandise., • Advancement Opportunities., • Flexible Schedules.Health and Safety Requirements: Our members and our team members are our top priority! Planet Fitness follows super-strict safety and cleaning protocols and every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions and/or at-risk behaviors to leadership and conducting work in a safe manner.