Customer Service jobs in TexasFull-time

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Life, Annuity, and Health Service Specialist, you will support company goals to become the financial services provider of choice and ensure financial security for our members by building relationships when assisting members with life, annuity, and health product or service requests and acquisition. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule. This position will be based in the San Antonio, TX campus. Relocation assistance is not available for this position. What you'll do: Acquires and applies foundational knowledge of complex life insurance, health insurance, and annuity products to assist with member requests and policy changes across channels while delivering on our service excellence commitments. Asks questions to understand member's service request, discover key information and life events to understand the member need, and documents relevant information. Utilizes the tools and resources available to process transactions accurately and compliantly to create exceptional member service experiences while minimizing transfers, escalations, and call backs with assistance as needed. Recognizes member cues and opportunities to meet the member's needs through additional products or services and motivates member to act on recommendation(s). Overcomes objections using basic sales techniques and developing persuasion skills. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Up to 1 year of relevant customer service or sales experience. Ability to prioritize and multi-task, including navigating through multiple business applications, including a Windows operating system. Strong interpersonal and communication skills. Successful completion of a job-related assessment may be required. Experience acquiring and applying new concepts and information. What sets you apart: At least 6 months of Life Insurance and/or Annuity Service experience Bachelor's degree in Accounting, Finance, or General Business (or related) from an accredited university. Current Group 1 Life/Health License 2+ years of customer contact experience in a call center environment where multi-tasking is required. Experience cross selling or up-selling products US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $43,680.00 - $59,980.00 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated General Lines Account Manager I (Intermediate), you will work within established guidelines while exercising increased independence and judgment to advise business owners and commercial clients on risk management strategies, insurance program design, coverage analysis, and tailored commercial insurance solutions. Leverages commercial insurance products and marketplace expertise to address complex risk exposures, evaluate coverage needs, and develop customized risk management solutions. Secures appropriate coverage by utilizing advanced knowledge of the insurance marketplace, carrier relationships, underwriting guidelines, and policy structures. Start date for this position is October 18th. • 14 weeks of virtual training 8:00am – 4:30pm CT, • Work schedule after training with be 9:30am – 6:00pm CT. This role is remote eligible in the continental U.S. with occasional business travel. What you'll do: • Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions across 10 or more potential carriers, including USAA, to offer options and fulfill specific member needs and exposures., • Build and maintain relationships between members, nonmembers and insurance carriers, exercising effective technical knowledge and communication skills., • Classifies members’ and/or non-members’ business and provides accurate risk management and risk mitigation solutions., • Completes periodic multi-tiered account reviews, by leveraging the carrier renewal cycle, understanding the members' and nonmembers' risk profile, and providing consultative advice that appropriately addresses and mitigates complex risks, while acting as a single point of contact., • Partners and negotiates with underwriters on endorsements, renewal questions, and remarkets for underwriting determination, leveraging advanced knowledge of Carrier guidelines and processes., • Provides select account service including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems., • Works with underwriters on complex accounts across multiple product lines and segments (including management lines, Middle Market, National Accounts and Excess and Surplus) or new business, renewals, endorsements, and remarketing., • May be assigned a dedicated book of business or individual accounts to own outcomes throughout the policy life cycle including audit, inspection, servicing, account reviews and non-renewals., • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Education: • High School Diploma or General Equivalency Diploma. What you have: • 2 years of experience managing, retaining, servicing, and expanding commercial insurance relationships in an agency or broker setting., • Demonstrated product and underwriting knowledge., • Demonstrated experience calculating Insurance to Value (ITV) across a wide range of commercial property types and structures., • Proficient communication and negotiation skills., • Demonstrated analytical, problem-solving, and multitasking skills., • Demonstrated success meeting or exceeding new business sales goals in a commercial insurance environment., • Experience developing and managing a sales pipeline., • Ability to uncover customer needs through consultative conversations., • Experience identifying cross-sell, referral, and account growth opportunities., • Demonstrated follow-up discipline and lead management., • Experience documenting customer interactions in CRM systems and effectively managing opportunities through the sales cycle., • Experience working in a goal-oriented sales environment with individual performance expectations., • Valid General Lines Insurance License for home state and/or ability to obtain home state and multistate licenses within 90 days. What sets you apart: • 4+ years of commercial insurance account management experience in an agency, brokerage, or carrier environment., • Strong understanding of commercial insurance coverages including property, general liability, commercial auto, workers' compensation, umbrella, and related commercial products., • Proven ability to build and maintain trusted customer relationships while serving as the primary point of contact., • Experience quoting, binding, underwriting renewals, processing new business, and managing policy renewals., • Demonstrated success in customer retention, account rounding, cross-selling, and referral generation., • Intermediate to advanced proficiency with Microsoft Office Suite (Excel, Word, Outlook)., • Ability to research and resolve complex coverage., • Experience managing complex accounts and multiple competing priorities., • Demonstrated ability to make independent decisions and successfully handle escalated customer situations., • US military experience gained through military service or as a military spouse/domestic partner. Compensation range: The salary range for this position is: $54,550.00- $97,750.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated General Lines Account Manager II (Entry level), you will work within defined guidelines and frameworks to advise business owners and commercial clients on risk management strategies, insurance program design, coverage analysis, and tailored commercial insurance solutions. Leverage commercial insurance products and marketplace expertise to address unique risk exposures, evaluate coverage needs, and develop customized risk management solutions. Secures appropriate coverage by utilizing knowledge of the insurance marketplace, carrier relationships, underwriting guidelines, and policy structures. Start date for this position is October 18th. • 14 weeks of virtual training 8:00am – 4:30pm CT, • Work schedule after training with be 9:30am – 6:00pm CT. This role is remote eligible in the continental U.S. with occasional business travel. What you'll do: • Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions across 5 or more carriers, including USAA, to offer options and fulfill members unique needs and exposures., • Build and maintain relationships between members, nonmembers and insurance carriers, exercising effective technical knowledge and communication skills., • Utilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation., • Classifies members’ and/or non-members’ business and provides accurate risk management and risk mitigation solutions., • Facilitates periodic account reviews by leveraging the carrier renewal cycle and understanding the members' and nonmembers' risk profile to provide consultative advice and appropriately address and mitigate risk., • Partners and negotiates with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination) leveraging intermediate knowledge of Carrier guidelines and processes., • Provides select account service including policy changes, certificates, endorsements, renewals, non-renewals, and remarkets, cancellations, reinstatements, and record updates within agency systems., • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Education: • High School Diploma or General Equivalency Diploma. What you have: • 1 year of experience managing, retaining, servicing, and expanding commercial insurance relationships in an agency or broker setting., • Demonstrated product and underwriting knowledge to serve members across a national distribution footprint., • Experience using Agency Management Systems (AMS), Customer Relationship Management (CRM) systems, and multiple carrier platforms., • Knowledge of estimating/calculating Insurance to Value (ITV) across a wide range of commercial property types and structures., • Demonstrated communication, critical thinking, and problem-solving skills., • Experience documenting customer interactions in CRM systems and effectively managing opportunities through the customer lifecycle., • Experience in supporting retention efforts by identifying coverage gaps, recommending solutions, and uncovering cross-sell opportunities., • Experience working in a goal-oriented environment with individual performance expectations., • Valid General Lines Insurance License for home state and/or ability to obtain home state and multistate licenses within 90 days., • Develop proficiency in coverage interpretation and policy servicing while delivering exceptional customer experience., • Support retention efforts by identifying coverage gaps, recommending solutions, and uncovering cross-sell opportunities., • Effectively document customer interactions and account activity within agency and CRM systems., • Identify opportunities to deepen customer relationships through additional insurance solutions and risk management recommendations. What sets you apart: • Commercial Insurance experience., • Strong curiosity and active listening skills., • Ability to build trust quickly with customers., • Resilience and adaptability in a changing environment., • Ability to manage multiple priorities while maintaining accuracy., • Growth mindset and openness to coaching and feedback., • Strong problem-solving and critical thinking skills. Compensation range: The salary range for this position is: $48,340.00 - $86,630.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Work from Home: Customer Service Representative (Healthcare) Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Work from Home: Customer Service Representative (Healthcare) Job Description: Elevate Your Career with Sagility Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients. Become Part of a Team That S.O.A.R,s! • S Spark Curiosity, • O One Team, One Direction, • A Action for Results, • R Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate human connection that makes our service exceptional. Benefits You Will Enjoy: • Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour)., • Performance-based incentives., • Paid training in a cutting-edge virtual training environment., • Comprehensive health coverage (available after 90 days)., • Employee wellness and engagement programs., • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives. Your Role: • Handle incoming calls promptly and professionally., • Research and provide effective resolutions to customer inquiries., • Accurately document call details., • Communicate empathetically and diplomatically with clear, professional articulation., • Meet team goals for quality and customer satisfaction daily. What You Bring to the Table: • Commitment to excellence and a positive attitude., • Strong communication and interpersonal skills., • Comfort in a fast-paced, team-oriented environment., • Proficiency in navigating computer applications., • Desire to exceed customer expectations and grow professionally., • Previous healthcare experience is a plus., • At least 1 year of experience in a call center environment is required. Job Requirements: • Must be 18 years or older., • High School Diploma or equivalent., • Minimum of 1 year at a single job, preferably in customer service., • Reliable attendance, with no absences in the first 90 days., • Typing at least 25 WPM., • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download., • Secure, private work area at home., • Flexible availability, including weekends. Additional Perks: • Daily Pay., • Medical, Dental, and Vision coverage., • Life Insurance., • Short-Term and Long-Term Disability options., • Flexible Spending Account (FSA)., • Employee Assistance Program., • 401(k) with employer contribution., • Paid Time Off (PTO)., • Tuition Reimbursement. Sagility is an Equal Opportunity Employer/Vet/Disability. Location: Work@Home Texas (CST)United States of America

Job Description ¡Hablas español? ¡Este es el trabajo perfecto para ti! Three positions with an auto finance company starting in August. You will be interviewing for all three roles, and it's important to be open to all opportunities, as the hiring manager will decide which position to offer. Job Description: Customer Care Representative Monday - Friday 8 AM - 5 PM with one late night a week 9 AM - 6PM. Will also include one late Friday rotating every four weeks which also includes 1-2 Saturdays a month 8 AM -12 PM. Answering incoming calls throughout the day from customers who need assistance with their account, payment information, title request, and payment options. Customer Accounts Representative Monday - Friday 8 AM - 5 PM with two late nights a week 11 AM - 8 PM (late nights are never on Friday) with 1-2 Saturdays a month 8 AM – 12 PM. This position is a light collections positions, meaning you’re calling customers who have only missed one payment (between 1 and 29 days past due). Title Associate in Customer Service Support Monday - Friday 8 AM - 5PM, you may have to work 7AM - 4PM or 9AM - 6PM. This role supports critical activities involving customer inquiries, dealership interactions, title processing, lien perfection, and coordination with state DMV offices. Compensation: Bachelor’s Degree Required: + $.50 raise for Spanish speakers • $21.50/hr. - for candidates with less than 3 y ears of professional experience, • $23.00/hr. - for candidates with more than 3 years of professional experience Skills: Call center Data entry Auto finance Bilingual: Spanish Experience Level Entry Level #PriorityWest26 Job Type & Location This is a Contract to Hire position based out of Irving, TX 75063. Pay and Benefits The pay range for this position is $18.50 - $23.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Irving,TX 75063. Application Deadline This position is anticipated to close on Aug 18, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description Entry‑Level Auto Finance Representative Onsite | Irving, TX | Contract‑to‑Hire $21.50/hr–$23.50/hr Ready to launch your career in the Auto-finance industry? We’re hiring multiple entry‑level representatives across two departments, and we’re looking for individuals who are eager to learn, grow, and build a long‑term career. We are hiring for two roles, and candidates should be open to any of these positions: • Customer Accounts Representative, • Customer Care Representative You’ll receive full training — plus opportunities to cross‑train and grow. 1. Customer Accounts Representative Schedule: • Mon–Fri: 8 AM–5 PM, • Two late shifts weekly: 11 AM–8 PM (never Fridays), • Every other Saturday: 8 AM–12 PM, • One week each month: 7 AM–4 PM + Saturday 7 AM–12 PM What You’ll Do: • Make friendly, early‑stage courtesy calls to customers 1–29 days past due on payments, • Help customers with payment setups, auto‑pay enrollment, and account updates, • Assist with password resets or login issues, • No heavy collections — escalation teams handle those accounts 1. Customer Care Representative Schedule: • Mon–Fri: 8 AM–5 PM or 9 AM–6 PM, • One Saturday per month: 8 AM–12 PM What You’ll Do: • Take inbound calls and support customers with:, • Account questions, • Payment options, • Title requests, • Website/login help Overtime • Up to 3 hours of OT per week, • Two Saturdays per month required (8 AM–12 PM) Who We’re Looking For • Bachelor’s degree required, • 1+ year of customer service experience (call center experience a plus), • Excellent communication and problem‑solving skills, • Fast learner with strong attention to detail, • Basic computer and data‑entry skills, • Reliable, adaptable, and eager to grow Why You’ll Love This Opportunity • Clear career path in auto finance, • Training provided — perfect for new grads or early career candidates, • Supportive team environment, • Competitive pay and benefits #westpriority26 Job Type & Location This is a Contract to Hire position based out of Irving, TX. Pay and Benefits The pay range for this position is $18.50 - $23.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Irving,TX. Application Deadline This position is anticipated to close on Aug 19, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description SUMMARY: This is a full-time position at our Lake Worth office. • Mostly computers and phones, • We are a small professional services firm, • Casual office atmosphere, • High energy and fast paced OVERVIEW: Using a computer and phones, the primary responsibilities of this position are to: keep track of the status and schedules of multiple concurrent jobs; allocate proper resources to jobs that are behind schedule; answer customer inquiries pertaining to services offered by our company; complete customer orders online; resolve customer complaints. You will be on the computer and on the phone talking to customers most of the day -- if this is not a good fit for you, please do not pursue. This position is located in Lake Worth, TX 76135 (north-west Fort Worth area) at our physical office. You must be: detail oriented; excellent at taking notes and recording conversations; capable of following through with multiple stakeholders simultaneously; able to accurately multi-task at a fast pace. TYPICAL JOB DUTIES: • On computer and phone for extended time periods., • Provide technical assistance with customers., • Track customer issues and resolutions., • Interact with the customers on phone and/or by email., • Interact with office staff to help solve problems and provide a cohesive office environment., • Able to think on your own and troubleshoot problems effectively and timely., • Maintain current working knowledge of features and benefits of services sold by the Company., • Maintain a professional image on the phone as a Company representative., • Develop and maintain a positive working relationship with Company's clients., • Memorize, understand, and convey the Company Vision statement to all customers., • Place orders for customers, and follow up and advise the customer of the status of their orders on a timely basis., • Contributes to team effort by completing other duties as assigned. This list is not inclusive of the total scope of job functions to be performed. Duties and responsibilities may be added, deleted, or modified at any time. REQUIRED SKILLS: • Excellent customer service skills and ability to exhibit a friendly attitude over the phone., • Excellent problem solving, troubleshooting and critical thinking skills., • Excellent listening skills and the ability to ask probing questions and understand concerns, • People skills, • Multi-line Phone skills, • Ability to type 45+ words per minute, • High Energy "Can Do" Attitude, • Must be able to multitask at a fast pace, • Attention to timelines and budget, • Ability to learn and navigate new computer software quickly, • Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone, • Strong work ethic and self-starter, able to effectively manage multiple priorities within a fast-paced work environment EDUCATION REQUIREMENTS: • High School diploma or equivalent required, • Associates degree, not necessary but preferred EXPERIENCE REQUIREMENTS: One to two years minimum related experience and/or training in a related field or environment. COMPENSATION: Depends on experience. \nCompany Description Small engineering firm with nationwide clients. Small engineering firm with nationwide clients.

Job DescriptionDescriptionTeleSolv Consulting has immediate opportunities to work with the Federal Government as an Outreach Analyst/Call Center Rep. We are seeking dedicated and motivated Customer Service Representatives to provide world-class support to the public. PLEASE NOTE • To be considered for these positions, All candidates MUST be punctual for all scheduled interviews. Arriving on time helps ensure a smooth interview process and reflects professional readiness for the role., • MUST dress in professional business casual attire., • The hourly rate is $16.61, which is non-negotiable., • Credit check is a MUST for all applicants.This is a remote role, and all applicants must be willing/able to work various shifts: Between 9 am and 9 pm Covering Eastern, Central, Mountain, and Pacific Time Zones in the US. Candidates will work directly with the public, handling inquiries, sharing approved information, and ensuring professional and timely responses. This person must also be able to follow the onboarding process which includes acquiring a Public Trust clearance from the government which can take 2+ months. All qualified candidates must live and work within the state of Texas from ONLY one of the locations listed below: El Paso, TX Brownsville, TX Dallas, TX Metro Area Del Rio, TX Hidalgo, TX Laredo, TX Ft Worth, TX metro area Corpus Christi, TX San Antonio, TX Sierra Blanca, TX McAllen, TX Marfa, TX Harlingen, TX Denton, TX Ellis, TX Hunt, TX Kaufman, TX Rockwall, TX Collin, TX * Fort Lauderdale, FL Responsibilities: • Provide courteous, prompt, and accurate responses to public inquiries, following established protocols and procedures., • Share only approved and verified information with the public, ensuring that all communication is clear and compliant with company policies., • Handle inbound and outbound customer service interactions via phone, email, or chat in a timely and professional manner., • Document all interactions accurately in the company's system for tracking and auditing purposes., • Stay up to date with any changes to procedures, FAQs, or relevant information that needs to be shared with customers., • Work collaboratively with internal teams to escalate and resolve any issues beyond standard scope., • Maintain confidentiality and follow all required data protection guidelines during customer interactions. Qualifications: • Must be a U.S Citizen, • High School Diploma or GED, • MUST hold a Public Trust or the ability to obtain one., • At least one (1) year of experience in a customer service role, ideally in a high-volume or public-facing environment., • Strong written and verbal communication skills, with a focus on delivering clear and accurate information., • Proficiency in basic computer applications and the ability to navigate multiple systems while maintaining focus on the customer., • Ability to remain calm, professional, and solution-focused during high-stress situations., • Self-discipline and time management skills, necessary for working independently in a remote setting Preferred Requirements: • Returned Volunteers (RPCV) are highly encouraged to apply, but this is not required., • Experience working in a virtual team or prior remote work experience is a plus., • Bilingual (English/Spanish) candidates are preferred due to the diverse customer base

Job Description Entry‑Level Auto Finance Representative Onsite | Irving, TX | Contract‑to‑Hire $18.50–$23.50/hr Ready to launch your career in the Auto-finance industry? We’re hiring multiple entry‑level representatives across two departments, and we’re looking for individuals who are eager to learn, grow, and build a long‑term career. We are hiring for two roles, and candidates should be open to any of these positions: • Customer Accounts Representative, • Customer Care Representative You’ll receive full training — plus opportunities to cross‑train and grow. 1. Customer Accounts Representative Schedule: • Mon–Fri: 8 AM–5 PM, • Two late shifts weekly: 11 AM–8 PM (never Fridays), • Every other Saturday: 8 AM–12 PM, • One week each month: 7 AM–4 PM + Saturday 7 AM–12 PM What You’ll Do: • Make friendly, early‑stage courtesy calls to customers 1–29 days past due on payments, • Help customers with payment setups, auto‑pay enrollment, and account updates, • Assist with password resets or login issues, • No heavy collections — escalation teams handle those accounts 1. Customer Care Representative Schedule: • Mon–Fri: 8 AM–5 PM or 9 AM–6 PM, • One Saturday per month: 8 AM–12 PM What You’ll Do: • Take inbound calls and support customers with:, • Account questions, • Payment options, • Title requests, • Website/login help Overtime • Up to 3 hours of OT per week, • Two Saturdays per month required (8 AM–12 PM) Who We’re Looking For • Bachelor’s degree required, • 1+ year of customer service experience (call center experience a plus), • Excellent communication and problem‑solving skills, • Fast learner with strong attention to detail, • Basic computer and data‑entry skills, • Reliable, adaptable, and eager to grow Why You’ll Love This Opportunity • Clear career path in auto finance, • Training provided — perfect for new grads or early career candidates, • Supportive team environment, • Competitive pay and benefits Job Type & Location This is a Contract to Hire position based out of Irving, TX. Pay and Benefits The pay range for this position is $18.50 - $23.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Irving,TX. Application Deadline This position is anticipated to close on Aug 7, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job DescriptionReady to Move Your Career Forward? Put your career in motion with an exciting new opportunity! Join the Kelly® Professional & Industrial team as a Virtual/Remote Benefits Customer Service Representative supporting a premier client near Richardson, TX. We’re committed to helping you succeed at every step along the way.Position Details • Title: Virtual/Remote Benefits Customer Service Representative, • Location: Richardson, TX (remote, within a 1-hour radius of the work location), • Pay Rate: $18.50/hour, • Schedule: Monday through Friday (no weekends), must be available between 6am–6pm with occasional extended hours to 9 pmWhy You’ll Love This Role, • Enjoy the flexibility of working from home., • Be part of a supportive team focused on your development., • Earn competitive pay and unlock access to exclusive Kelly perks.A Day in the Life As a Benefits Customer Service Representative, you will: • Provide compassionate, professional assistance to plan participants via phone, email, and instant messaging., • Tailor your communication style to meet the needs of diverse individuals, maintaining professionalism even in challenging interactions., • Safeguard confidential information in accordance with HIPAA and data privacy standards., • Accurately document calls and case notes with attention to detail.You’ll Be a Great Fit If You Have:, • High School Diploma or GED (required), • Previous customer service experience (preferred), • Strong attention to detail and organizational skills, • Proficiency in Microsoft Office; ability to navigate multiple computer windows, • Minimum typing speed of 30 WPM, • Ability to work effectively in a virtual environment within the specified location radiusPerks & Benefits, • Fully remote position, • Competitive hourly pay, • Exclusive access to Kelly perks & resourcesReady to Apply? Bring your enthusiasm—discover what’s next for your career with Kelly! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly®. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

Job Description ECA Direct is a contact center located in Austin, TX since 2000. ECA is focused on providing a complete suite of contact center services to both the public and private sector. Live outbound and inbound calls, text, email and print. Work environment: IN PERSON AT AN OFFICE (not remote) see both jobs below.... INBOUND CUSTOMER SERVICE Full job description Are you passionate about making a positive difference in customer's lives? Do you find it rewarding to help customers? Do you have a talent for understanding a customer's unique needs and finding a solution? If so, apply today! Shifts would be 40 hours per week between Monday and Sunday (flexible shifts). Here's what you will be doing as a valuable member of our team! · Answer inbound customer calls about our product/services and their transportation needs. · Provide information about the product/service. · Virtually guide the caller thru product/app set-up or process (as applicable) over the phone. · Demonstrate patience/empathy and a willingness to help! · Defuse irritated customers, escalating where applicable for problem resolution scenarios. · Develop and maintain a knowledge base of the evolving services we offer. · Document call interaction into database (i.e. CRM) Position Requirements: · High school diploma or equivalent. · Must be 18 years of age, minimum. · Basic computer skills. · Reliable transportation (i.e. vehicle, bus or transit etc.); Punctuality and reliability are a must! · Previous experience in customer service support, in retail or social service environments preferred; must be customer friendly. · Ability to multi-task: answer the phone, listen actively, relay information, and type basic information simultaneously. · Demonstrate the ability to build rapport & work with elder & other demographics with patience and empathy. · Ability to communicate clearly and guide customers to websites, apps or processes (as applicable), over the phone. · Ability to learn and follow all customer service procedures and policies. · Familiarity with Salesforce (or other similar database) · Excellent written and verbal communication skills · Opportunities for advancement. · English speaking. (Bilingual is a plus!) Ideal candidates: · Customer Friendly · Problem Solvers · Highly Focused · Computer Literate · Punctuality and reliability are a must. · Some projects require background checks. · English and Bilingual Job Type: Full-Time Pay: $14.00 per hour Schedule: · 8 hour shift (flexible) · Day shift (Office is open from 8am to 8pm shifts will be assingned in that window) · Monday to Sunday Experience: · Microsoft Office: 1 year (Preferred) · Sales: 1 year (Preferred) If you are interested, please send Resume to: mprice@calleca.com OUTBOUND CUSTOMER SERVICE Full job description We are seeking individuals to make calls to customers to encourage them to use their health care benefits OR check the status of their health providers. We assist them with scheduling appointments with providers in their area or providing the appropriate messaging they need to hear. HIPAA compliance is taught in training. This position can be full-time, part-time or just a weekend job to make extra money. Shifts run from morning until night. Just be clear of what we should expect from you. Pay: $13.00 per hour Requirements: Basic computer and internet function. Bilingual is a plus. If you are interested, please send Resume to: mprice@calleca.com Must be able to pass a background check and credit check. \nCompany Description ECA Direct provides a complete suite of call center services to our clientele. ECA Direct provides a complete suite of call center services to our clientele.

Job Description Insurance Sales Representative We are seeking energetic self-starters who are interested in a rewarding insurance sales career. This role requires high achievers with a positive and professional attitude, excellent communication skills and self-discipline. This is a great opportunity for the entrepreneurial minded who want to lead and build a successful business. We offer an excellent work environment, extensive support and endless growth potential. If you think you are a great fit and want to be a part of a winning culture, then we would love to hear from you! Additional Responsibilities and Duties • Sell Life Insurance and Property/Casualty Insurance products, • Seek out leads and new clients, • Discuss financial concerns and needs of individuals, • Service new and existing clients, • Develop your professional skills and knowledge Requirements of Insurance Agent • 4 year degree, preferred, • Ability to pass background and credit check, • Sales experience, a plus ABOUT US For over 75 years, Texas Farm Bureau has served as the “Voice of Texas Agriculture.” Through its affiliated insurance companies and authorized providers, TFB provides a wide array of benefits and services to over 400,000 members. As the largest farm organization in Texas, TFB represents the interests of agricultural producers and rural communities. Texas Farm Bureau is a strong legislative advocate for its members. These efforts include lobbying in Austin and Washington. Volunteer leader involvement is vital to the success of TFB. We employ over 720 individuals in the three companies - Texas Farm Bureau, Texas Farm Bureau Business Corporation and Texas Farm Bureau Casualty Insurance Company. TEXAS FARM BUREAU Texas Farm Bureau is a membership association led by elected volunteers who are agricultural producers. Members from each of the 13 statewide districts nominate a State Director to represent their respective geographic area on the Board of Directors. TEXAS FARM BUREAU BUSINESS CORPORATION Texas Farm Bureau Business Corporation provides administrative support services to Texas Farm Bureau and its affiliated insurance companies. TEXAS FARM BUREAU INSURANCE COMPANIES The Texas Farm Bureau Insurance Companies have been providing a comprehensive range of insurance products and services to members of Texas Farm Bureau since the early 1950s. Vehicle, home, farm, life and health insurance policies are sold through over 800 contracted agents in offices located statewide.

Job Description Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What Sets Us Apart? • Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future, • Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity., • Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success., • Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities., • Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Home Health Sales Account Manager / Account Executive Field-Based | Territory Ownership | Referral-Driven Growth The Account Manager is responsible for driving referral growth and admissions within an assigned territory by building and maintaining strong relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other healthcare partners. This is a field-based, high-activity sales role focused on developing new business, expanding referral networks, and consistently meeting performance targets. Key Responsibilities • Develop and grow a defined territory through proactive, in-person relationship building, • Establish and maintain referral partnerships with physicians, hospitals, SNFs, ALFs, and community providers, • Generate new business through consistent outreach, cold calling, and networking, • Drive admissions growth by meeting or exceeding defined referral and performance targets, • Serve as the primary point of contact for referral partners, ensuring strong communication and follow-through, • Collaborate with clinical and operational teams to support patient transitions and service delivery, • Maintain daily activity and pipeline tracking within CRM systems, • Represent the organization in the community through events, education, and professional engagement Required Qualifications • Direct healthcare-related sales experience with responsibility for generating referrals and admissions, • Proven track record of meeting or exceeding sales or growth targets, • Experience managing a territory through in-person, field-based selling, • Demonstrated ability to build and sustain referral relationships across healthcare providers, • High level of self-motivation and accountability in a goal-driven environment, • Strong organizational skills with the ability to manage daily field activity, follow-up, and reporting, • Excellent communication and relationship-building skills Preferred Qualifications • Direct home health or hospice sales experience, • Existing relationships within the local healthcare market, • Experience working with physicians, hospital discharge planners, or post-acute referral sources, • Familiarity with CRM tools and tracking sales activity Work Environment & Expectations • Field-based role requiring daily in-person visits within the assigned territory, • High-activity expectations, including regular outreach, drop-ins, and networking, • Performance-driven environment with clear expectations tied to referral and admissions growth, • Requires strong time management and autonomy to balance prospecting, relationship management, and internal coordination Benefits Health & Wellness Medical, Dental, and Vision coverage Pharmacy benefits Virtual care and mental health support Flexible Spending Accounts (FSA) and Health Savings Account (HSA) Supplemental health and life insurance Financial & Protection 401(k) with company match Employee referral program Prepaid legal services Identity theft protection Work-Life Balance & Perks Generous paid time off Pet insurance Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs. #AppSales

Job Description Job Summary We are seeking a bilingual Call Center Representative for a contract/temporary opportunity in El Paso, TX. This role supports consumers, prospective enrollees, and authorized representatives by phone in a structured customer support environment. This is a great opportunity for a service-focused professional who enjoys helping callers navigate questions, requests, and program-related information with accuracy and care. The position offers comprehensive training, clear expectations, supportive team guidance, and the chance to build valuable call center and customer service experience. Successful representatives will thrive in a professional, process-driven environment that values quality, confidentiality, teamwork, and caller satisfaction. Key Responsibilities • Answer incoming calls from consumers, the general public, prospective enrollees, and individuals assisting callers while following established policies, procedures, and privacy guidelines., • Track, document, and update all inquiries accurately using applicable systems and call center tools., • Provide callers with information, fulfill requests for materials by mail, email, or download, and transfer or refer callers to the appropriate resources as needed., • Escalate calls or issues to designated staff for resolution when required., • Facilitate translation services for non-English speaking callers according to established procedures., • Attend required meetings and trainings while maintaining current knowledge of programs, systems, and performance expectations. Compensation and Benefits • Pay rate: $15.00 per hour., • Job type: Contract/Temporary., • Location: El Paso, TX., • Training schedule: Monday through Friday, 9:00 AM to 4:30 PM for the first 14 business days., • Nesting schedule: Monday through Friday, 9:00 AM to 4:30 PM for 10 business days., • Attendance requirement: 100% attendance is required during training and nesting. No absences or time off requests are allowed during the training period., • Hours of operation: Monday through Friday, 7:30 AM to 7:30 PM EST., • New hires should plan to work a closing shift of 11:00 AM to 7:30 PM EST unless otherwise advised., • Work-at-home requirement: Traditional wired home internet service is required. Cellular-based internet service providers are not permitted., • Equipment requirement: Bring Your Own Device arrangement applies based on work-at-home technical requirements. Agents must be on camera during training, and a second monitor is required. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-VerifyParticipationPoster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1148 \nCompany Description This company offers growth and a great group of people to work with. This company offers growth and a great group of people to work with.

Job Description Company Overview A-Star Heating & Air Inc. has been a trusted leader in the home services industry since 1996, proudly serving the Dallas-Fort Worth area. We specialize in providing top-quality plumbing, electrical, heating, ventilation, and air conditioning solutions. Our commitment to honest and high-quality work sets us apart as we strive to exceed customer expectations. ⭐ Customer Service Representative Astar Heating & Air Inc. | HVAC · Plumbing · Electrical Ready to make a difference with every call? Join our team at Astar Heating & Air Inc., where you'll be the friendly, knowledgeable voice that connects our customers to exceptional home service solutions. We’re a family-oriented company, and your role will be key in creating positive first impressions and long-term relationships. Schedule: Tuesday- Saturday 9am-6pm What You’ll Do: • Be the first point of contact for customers via phone and email (inbound + outbound)., • Answer questions and provide accurate info about our HVAC, plumbing, and electrical services., • Schedule service and installation appointments with precision and care., • Resolve customer concerns with empathy and professionalism., • Keep detailed records of customer interactions and service requests., • Work closely with teammates to improve service and customer satisfaction., • Stay up to date on company offerings and industry trends to better support clients. What You Bring: • Customer service experience, ideally in HVAC, plumbing, or related trades., • Excellent phone and communication skills – you’re confident, clear, and courteous., • Problem-solving mindset – you listen first and offer effective solutions., • Proficiency with basic computer/data entry tasks., • Bonus points for sales experience or Spanish-speaking ability!, • Organized, detail-oriented, and ready to thrive in a fast-paced team. Why Astar? We’re not just fixing homes—we’re building trust. At Astar, you’ll join a team that supports one another, values professionalism, and treats every customer like family. If you're passionate about helping people and love working in a dynamic, service-driven environment, we want to hear from you! Don't miss out on all the great benefits that Astar offers; like FREE medical insurance, benefits: Dental & Vision insurance, Matching 401K 6%, PTO and Paid Holidays. Apply today and take the first step toward a rewarding role with Astar Heating & Air Inc.! \nCompany Description We specialize in providing high-quality services in plumbing, HVAC and electrical services. Our commitment to honesty and excellence drives us to deliver the best equipment and service to our valued clients. Astar’s mission is to always provide HONESTY in every solution, while delivering the highest QUALITY in service and installations. We specialize in providing high-quality services in plumbing, HVAC and electrical services. Our commitment to honesty and excellence drives us to deliver the best equipment and service to our valued clients. Astar’s mission is to always provide HONESTY in every solution, while delivering the highest QUALITY in service and installations.

Job DescriptionDescription: Must be able to greet guests, schedule appointments, and act as a liaison between customers and body shop technicians. This position is about providing our customers with a great collision experience and understanding their needs. Hours: The Collision Center is open during the following hours: Monday – Friday 8:00 AM – 6:00 PM Saturday 8:00 AM – 2:00 PM Duties and Responsibilities: • Schedule repair for customers, either in person or over the phone, • Communicate with customers to determine the nature of their repair needs., • Ensure that the required documentation is complete and in compliance with regulations and standards., • Photograph the vehicle to support the damage for insurance, • Update clients with repair progress and status accordingly., • Handle telephone inquiries regarding work in progress and appointments., • Evaluate the vehicle thoroughly to determine the extent of damage and the need for repairs, • Prepare estimates in accordance with Insurance partner and company guidelines., • Communicate supplements to customers and insurance companies on the same business day as written., • Perform other duties as assigned by the Collision manager. Qualifications and Skills: • Professional appearance, • Excellent communication capability, • Ability to set and achieve targeted goals, • Ability to thrive in a fast-paced environment with many priorities Benefits: • Medical, Dental, & Vision Insurance: 100% employer-paid coverage with a variety of plan options to fit your needs, including medical plans featuring a $0 deductible and $0 copay upon completion of a baseline visit., • 401(K) Plan: 401(k) plan with a company match of 50% up to 4% of your salary., • Life Insurance: 100% employer-paid life insurance policy of $50,000 with no medical exams required., • Paid Vacation: 1 week of paid vacation in the first year of service, with a rollover of 40 hours and a max cash out of 40 hours., • Sick leave 3 paid days per service year – 100% employer paid., • Paid Holidays: 6 paid holidays per year, including New Year's Day, Independence Day, Memorial Day, Labor Day, Thanksgiving Day, and Christmas Day., • Other Perks: 5-day workweek for sales, parts, and administration positions, 90-day & annual 1-on-1 performance evaluations, and employee discounts on new vehicles, parts, and services.Requirements: By submitting your application, you agree to the following: • You are at least 18 years old., • You have a valid driver's license with an acceptable driving record., • You will pass a pre-employment drug screen., • You will undergo a background check., • You understand that the 401K company match has an annual maximum amount., • You understand that earned vacation time is based on the total time of continual employment., • If you do not meet all these requirements, your application will not be considered.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade, • Explain and position the products and processes with customers, • Appropriately escalate customer dissatisfaction with managerial team, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job DescriptionPosition Overview We are seeking a dedicated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support through inbound and outbound calls. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to handle a variety of customer inquiries professionally and efficiently. Responsibilities • Answer incoming calls promptly and professionally., • Provide accurate information and assistance to customers regarding products and services., • Resolve customer complaints and issues efficiently and with empathy., • Process orders, forms, applications, and requests., • Maintain detailed records of customer interactions and transactions., • Follow up with customers to ensure their inquiries have been addressed satisfactorily.Qualifications, • High school diploma or equivalent; college degree preferred., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to remain calm and patient in high-pressure situations., • Proficiency with call center software and basic computer applications., • Flexible availability to work various shifts including evenings and weekends.Benefits, • Competitive hourly pay, • Health, dental, and vision insurance, • Paid time off, • Paid holidays, • Paid training, • Career development opportunities, • Collaborative and supportive workplace

Job Description Eyecare Services Partners is searching for a skilled, full time Call Center Representative. Great work hours, No late evenings, no major holidays, a robust benefits package, a team-oriented working environment where you are seen, heard and respected as well as clear, attainable career ladder opportunities. The Call Center Representative will play a pivotal role in ensuring our patients receive top-notch service and assistance. You will be responsible for handling a wide range of inbound and outbound calls, addressing customer inquiries, resolving issues, and promoting our products or services. The ideal candidate is a strong communicator with excellent problem-solving skills and a passion for customer satisfaction. EyeCare Services Partners (ESP) is creating the nation’s leading eye care services company in both quality and scale by consolidating ophthalmologic and optometric practices and ambulatory surgery centers that are locally dominant and clinically differentiated. Eyecare Services Partners selects best-in-class Ophthalmic and Optometric practices that are focused on essential eye health issues. Our practice groups excel in the utilization of advanced technology and processes to provide safe and optimal outcomes for our practices. ESP and our associated practices represent a community of dedicated leaders, compassionate providers and surgeons, plus highly skilled clinical teams supporting communities and their eye care needs. All of us at Eyecare Services Partners are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. Responsibilities: • Answer incoming calls professionally and courteously and make outbound calls when necessary to assist customers with inquiries, issues, or product information, • Listen actively to patients' concerns, assess their needs, and provide effective solutions or guidance to resolve issues promptly and accurately, • Maintain a comprehensive understanding of our products, services, and policies to provide accurate information to patients, • Document all patient interactions accurately in the CRM system, ensuring that records are complete and up to date, • Follow established call center protocols and procedures to maintain the highest quality standards in patient care, • Collaborate with colleagues and team members to share best practices and ensure a cohesive and supportive work environment, • Participate in training sessions and keep up to date with industry trends and product knowledge to continuously improve your performance Qualifications: • High school diploma or equivalent; additional education is a plus, • Previous experience in customer service or call center roles is preferred but not required, • Knowledge of medical and vision insurance preferred, • Excellent verbal and written communication skills, • Strong problem-solving abilities and the ability to remain calm under pressure, • Adaptability and a willingness to learn and grow within the organization, • Experience with EMR/EHR and EPM, NextGen is preferred but not required In Turn We Will Offer: • Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short and long term disability, • Company paid life insurance, • Paid holidays and generous paid time off, • Paid parking where applicable, • Team oriented working environment where you are heard and respected, • Clear career ladder opportunities #ESP1

Job Description EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. Title: Patient Relations Specialist Company: Eyecare Associates of East Texas Location: Tyler, TX Previous call center experience preferred, but not required Perks: • Full Benefits Package - Medical, Vision, Dental and Life Insurance, • 401k + Employer Matching, • Paid Time Off and Paid Holidays, • Paid Maternity Leave, • Optical Education Reimbursement, • Competitive Base Pay Hours: • Full Time, • Our offices are open from Monday-Friday 7am-8pm., • Your shifts will fall within those hours, and you may need to work a little earlier/later as needed. Requirements: • High School Diploma or GED Equivalent, • Favorable result on Background Check, • Basic computer skills, • Strong customer service skills, • Excitement to learn and grow The Patient Relations Specialist role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met. The Patient Relations Specialist will be responsible for scheduling patient appointments, escalates patients' health concerns in accordance with individual division guidelines, provides connections to resources for clinical advice and guidance, and navigates complex situations while making sound effective decisions. Essential Duties and Responsibilities • Answers calls for multiple clinics in an efficient and effective manner using standard greetings for opening of call, content of call and closure of call., • Demonstrate exceptional customer service and patient focus to make each encounter extraordinary., • Verify and accurately capture patient demographics, insurance, and appropriate medical information., • Schedule appointments using appropriate electronic system while following appropriate protocols for clinic/area, including prioritizing patient's health concerns according to the department's urgency., • Ensure that patient questions and problems are resolved efficiently, effectively, and expeditiously., • Provide information to patients and callers regarding appointment, date, time, location, clinic guidelines, parking, etc., • Initiate and complete service recovery as warranted to drive patient loyalty, patient satisfaction, and protect the clinic/patient relationship., • Interview patient/guarantor to obtain complete demographic, clinical, billing, insurance, and financial information., • Create patient charts by entering required information into electronic databases and maintain accurate records., • Relay information to relevant clinic (team) members through the appropriate messaging systems, • Ensure the quality of patient registrations by obtaining thorough and accurate information in a timely and efficient manner., • Maintain compliance with HIPAA rules and regulations., • Follows a well-established process to solve routine problems where solutions are clearly prescribed., • Work cooperatively with the Patient Relations, Referrals, and Clinic Teams to accomplish the goals of the departments., • Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service., • Performs other duties that may be necessary or in the best interest of the organization. Education and/or Experience • High school diploma or general education degree (GED) equivalent required, • One year of related experience and/or training; or equivalent combination of education and experience preferred, • Favorable result on background check required, • Must be able to provide proof of identity and right to work in the United States, • Previous medical office experience preferred., • Previous call center experience preferred., • Previous ophthalmic experience strongly preferred. Other Skills and Abilities • Professional in appearance and actions, • Logical and Critical thinking skills, • Customer-focused with excellent written, listening and verbal communication skills, • Enjoys learning new technologies and systems, • Detail oriented, professional attitude, reliable, • Exhibits a positive attitude and is flexible in accepting work assignments and priorities, • Meets attendance and tardiness expectations, • Management and organizational skills to support the leadership of this function, • Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations, • Interpersonal skills to support customer service, functional, and team mate support need, • Able to communicate effectively in English, both verbally and in writing, • Ability for basic to intermediate problem solving, including mathematics, • Basic to intermediate computer operation, • Proficiency with Microsoft Excel, Word, and Outlook, • Specialty knowledge of systems relating to job function, • Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines, • Desire to gain industry knowledge and training, • Demonstrates initiative in accomplishing practice goals, • Ability to grow, adapt, and accept change, • Consistently creating a positive work environment by being team-oriented and patient-focused, • Commitment to work over 40 hours to meet the needs of the business, • Ability to interact with all levels of employees in a courteous, professional manner at all times If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job DescriptionDescription: Join the Winning Team!! Motivated, multi-tasking, positive attitude team players for inbound and outbound calls. Must have superior customer service skills, be a quick learner, pay attention to detail, and possess excellent written and verbal communication skills. Experience in the medical office is a plus (appointment scheduling, insurance knowledge, medical records, etc.). Fluency in both English and Spanish is preferred. Hours: • Monday-Friday 8:00am- 5:00pm Essential Functions: • Schedules, coordinates, and reschedules patient appointments, • Contacts patients and confirm upcoming appointments, • Register patients in a prompt, pleasant, and helpful manner, • Verifies necessary patient demographic and insurance information, • Completes call notes and call reports as necessary and updating them in the EHR and other call logs, • Collects and posts patient payments, • Scans medical records, assigns records in EHR system, • Answers telephone, screens calls, takes messages, and coordinate with other departments, • Answers questions regarding patient appointments, • Maintain patient confidentiality, HIPAA compliance, • Attend meetings as required, • Adheres to policies/procedures of organization, • Ability to maintain regular attendance is an essential function, • Other duties as assignedRequirements: Successful Candidates Should Possess: • Bachelor's Degree; Associate's Degree; Some College, Degree Pending, • Fluency in English and Spanish is preferred, • Multi-line telephone system, • 1+yearsexperience in a call center or customer support role, • Strong active listening skill and verbal communication, • Intermediate to Advanced Computer skills, • Basic accounting principles and cash processing procedures

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you friendly, patient, and passionate about helping others? Do you thrive in fast-paced environments and enjoy solving problems? If so, we’d love to have you on our team! We’re looking for Customer Service Representatives to deliver exceptional support to our clients. In this role, you’ll assist customers with inquiries, provide technical support, and offer product recommendations all while ensuring a best-in-class customer experience. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Answer incoming calls and respond to customer inquiries., • Provide accurate information about products and services., • Resolve customer complaints and issues efficiently., • Document all interactions in the CRM system., • Follow up with customers to ensure satisfaction., • Adhere to company policies and quality standards., • Collaborate with team members to improve service delivery. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older., • High school diploma or GED required., • Fluent in English and Spanish., • Excellent communication and interpersonal skills., • Ability to handle high call volumes and multitask., • Strong attention to detail and organizational skills., • Previous customer service experience is preferred.

Job DescriptionBenefits/Perks • Competitive Compensation, • Paid Time Off, • Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities • Receive inbound calls and place outbound calls, • Identify the reason for the customer’s call, collect relevant information and provide solutions, • Refer to premade scripts for a variety of customer service topics, • Upsell products and services when appropriate, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • Attend trainings to maintain up-to-date skills and knowledge Qualifications • High school diploma/GED, • Previous experience as a Call Center Representative or in a similar role is preferred, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Familiarity with Customer Relationship Management (CRM) programs, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job DescriptionDescription: StretchLab helps people improve flexibility and reduce muscle tension to achieve their fitness and wellness goals. We are looking for outgoing, yet humble individuals that are passionate about health & fitness and enthusiastic about helping others feel great. Sound like you? Then we should talk! We are looking for full and part time employees who want to advance with our fast growing brand. StretchLab is the industry leader in offering one-on-one assisted stretching, now with more than 500 locations across the US. Our Call Center Representatives are local to Houston, TX or any of the other locations operated by our company, yet work remotely to service thousands of prospects and members in their wellness journey. COMPENSATION & PERKS: • Health Benefits (if scheduled 30+ hours/week), • Employee Assistance Program, • Complimentary membership to StretchLab (>$2K annual value), • Opportunity for advancement (multiple locations and brands), • Paid training, • Up to 50% off retail merchandise, • Daytime hours 10A-6P weekdays & weekends, • Flexible work scheduleRequirements: REQUIREMENTS: • Humility and compassion to address customer needs, • Excellent written and oral communication skills, • Accurately set appointments and process payments, • Attention to detail, • Multi-task in a fast paced environment, • Proficiency working with CRM, booking software and Google Suite, • Previous call center experience is preferred RESPONSIBILITIES: • Consistently make 100+ Outbound calls per day, • Make 10+ prospect bookings per day, • Follow communication “scripts” when handling different topics, • Build client rapport, • Identify customers’ needs and ask clarifying questions, • Research issues and educate clients on solutions, • Keep records of all conversations in our call center database in a comprehensible way, • Attend regular team meetings, • Other duties as assigned DESIRED ATTRIBUTES: • Passion for fitness and wellness, • Energetic, • Empathetic, • Team player.

Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves on our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: • Integrity: Do the right thing. Especially when it's hard., • Courage: Embrace the challenge., • Together: Build bridges and lift up your colleagues. Job Summary: At SmithRx, we recognize that exceptional customer support is essential for both member satisfaction and product success. In healthcare, this is especially crucial, as it directly impacts patient access to care. We're seeking dedicated individuals to join our call center team, providing top-tier service to our members. Ideal candidates possess strong communication, follow-through, and data entry skills, thriving in a fast-paced environment. A genuine, compassionate approach to member interactions is key. This position requires a 9-week onsite training and nesting period at our Plano office, which is crucial for success in the role. The initial 3-week training class runs from 7:00 am to 3:30 pm Mountain Time and requires 100% attendance. Following training, you'll transition to your assigned shift hours. The work schedule is held Monday - Friday with rotating weekend and holiday shifts. If you're passionate about delivering exceptional service and making a difference in healthcare, we encourage you to apply! What will you do: • Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies while delivering a world-class member experience., • Follow-up, resolve, and document issues related to the member interaction. Route inquiries needing further investigation to the appropriate department and conduct routine research as needed., • Educate members about their pharmacy benefits., • Deliver a one-call resolution to our members by becoming an expert in the Pharmacy Benefits Management industry., • Demonstrate a patient-centric mindset and a high sense of urgency to solve member requests., • Work with highly sensitive information while maintaining Personal Protected Information (PPI) and Health Insurance Portability & Accountability Act (HIPAA). What will you bring to SmithRx: • 2+ years of experience working in a call center environment required, • Must be located local to our Plano, TX office as this role requires working onsite. Hybrid/work-from-home rotation is available based on performance., • Proficiency in Windows, MS Office, G-Suite required, • HS Diploma, GED, or equivalent, • Active listening, and conversational speaking skills, with a high degree of empathy, • Ability to multitask, • Excellent verbal and written communication skills, • Passion for helping people, • Prior experience with Salesforce Service Cloud, Talkdesk, or other CRM tools is preferred, • Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred, • Prior experience resolving complex issues within a call center environment is preferred What SmithRx Offers You: • Competitive pay: $21.00 per hour, • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance, • 3 Weeks Paid Time Off, • 12 Paid Holidays, • Paid Parental Leave Benefits, • Flexible Spending Benefits, • 401(k) Retirement Savings Program, • Short-term and long-term disability, • Wellness Benefits, • Commuter Benefits, • Employee Assistance Program (EAP), • Well-stocked kitchen in office locations, • Professional development and training opportunitiesPlano, TX Pay Range$21—$21 USD Compensation & Benefits • Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience., • Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k). Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade, • Explain and position the products and processes with customers, • Appropriately escalate customer dissatisfaction with managerial team, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job DescriptionSalary: $1,800 per month plus commission Our South Houston Nissan Dealership is hiring for BDC (Business Development Center) Representatives! Apply today to join our team of dedicated Nissan professionals. The company offers a comprehensive benefits package that includes: • Paid Holidays., • Paid Vacation., • Medical Insurance., • Dental Insurance., • Vision Insurance., • Company Paid Life Insurance and AD&D., • 401(k) with Company Match., • Wellness Program., • Employee Assistance Program., • Vehicle Purchase and Repair Perks. Job Summary: The BDC (Business Development Center) / Call Center Representative provides solutions to dealership staff who need support for a variety of products, processes, and issues. Duties/Responsibilities: • Interacts with dealership customers and prospects via telephone, email, social media, or in person to provide support and information on products or services., • Responds to customer inquiries in a timely manner., • Maintains a thorough knowledge of dealership policies, products and procedures., • Conducts telemarketing and internet related sales/service campaigns., • Builds rapport with customers to build a base of referrals to establish a robust customer network., • Schedules appointments for prospects., • Attends product and sales training as requested by the BDC Manager., • Receives inbound sales leads (phone, internet) and directs to appropriate contacts., • Collects and enters orders for new or additional products or services., • Fields customer questions and complaints and escalates as needed., • Ensures that appropriate actions are taken to resolve customers problems and concerns., • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments., • Follows up after customer service visit to ensure customer satisfaction., • Performs other related duties as assigned. Required Skills/Abilities: • Excellent communication skills including active listening., • Service-oriented and able to resolve customer grievances., • Proficient computer skills with the ability to learn new software., • Bilingual is a plus. Education and Experience: • High school diploma or equivalent., • Customer service experience required. Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. Equal Employment Opportunity The policy of Central Automotive Group is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Central Automotive Group is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at HR@centralautomotivegroup.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and job number of the position for which you are applying.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re looking for enthusiastic individuals who are passionate about delivering exceptional customer service and thrive in a team-oriented environment. Join our team as a Call Center Representative. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Answer inbound calls and respond to customer inquiries., • Provide accurate information regarding products and services., • Resolve customer complaints with professionalism and empathy., • Document all customer interactions in the CRM system., • Follow communication scripts and standard operating procedures., • Meet or exceed performance metrics including call quality and handle time., • Collaborate with team members and supervisors to improve service delivery. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older., • High school diploma or GED required., • Fluent in English and Spanish (spoken and written)., • Strong verbal and written communication skills., • Ability to multitask and manage time effectively., • Basic computer literacy and typing skills., • Previous customer service or call center experience is a plus.

Job DescriptionWe're an appointment-setting call center looking for part time outbound call center professionals who enjoy connecting with customers and setting quality appointments. We believe great people build great teams, so we're always interested in meeting talented individuals. This posting is for future openings. What You'll Do • Call homeowners who have expressed interest in home improvement services, • Set qualified appointments while meeting performance goals, • Work a fixed schedule that you build within our available business hours, • Friday availability is required, • Sunday availability is requiredWhat We're Looking For, • Prior outbound call center experience (appointment setting preferred), • Strong listening skills and a professional phone presence, • Ability to multitask while speaking on the phone and navigating multiple computer applications, • Texas residency required, • Reliable, dependable, and able to consistently work required Friday and Sunday shiftsPay and Benefits, • $15.00–$17.00 per hour, based on experience, • Pay increase after 30 days of employment, • Paid Time Off (PTO) after 90 days for both full-time and part-time employees, • Paid online trainingTechnical Requirements, • High-speed wired internet connection (Wi-Fi not permitted), • Windows 11 or newer with at least 8GB RAM and a 2.10 GHz processor, • Webcam required for training and meetingsIf you're looking for a professional work-from-home opportunity and would like to be considered for future openings, we'd love to hear from you! If you are excited about this opportunity, we want to hear from you! Applying is quick and easy - click below to get started now. Please fill out this application from the home computer that you would use if you were hired for this position. By pressing "apply", you give us consent to follow-up with you about this job opportunity by call, pre recorded message or text message at the phone number above and that contact may be through an automated system or manually dialed. Consent to contact your cell phone is not required. If you prefer for us to not contact your cell phone, please provide another number. You also give us consent to contact you about this job opportunity and future job opportunities by email.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are hiring an experienced and customer-driven Call Center Representative to join our team in Dallas. This Call Center Representative role is ideal for individuals who enjoy working in a fast-paced environment and are committed to delivering outstanding customer support. As a Call Center Representative based in Dallas, you will handle inbound and outbound calls, resolve customer inquiries, and provide service that reflects our company’s quality standards. If you are searching for a reliable and growth-oriented position, this opportunity may be the right fit for you. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Manage high-volume inbound and outbound calls as a Call Center Representative in Dallas, • Provide accurate, timely information on products, services, accounts, and billing, • Resolve customer concerns and escalate complex cases when required, • Achieve call center performance targets, including QA scores, resolution time, and customer satisfaction, • Accurately document all customer interactions in the CRM system, • Follow call scripts, compliance requirements, and all call center procedures, • Identify cross-sell or upsell opportunities when appropriate, • Maintain a professional, empathetic approach with every customer Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • High School Diploma / Grade 12 (required), • 1–3 years of call center or customer service experience, • Strong verbal and written communication skills, • Ability to multitask and perform in a target-driven environment, • Basic computer skills and experience with CRM or call center tools, • Flexibility to work shifts as needed Nice to Have • Bilingual or multilingual abilities, • Familiarity with call center platforms such as Salesforce, Zendesk, or Avaya

Job DescriptionLove Helping People? Join EECU as a Member Services Representative! Are you passionate about delivering exceptional member service? Ready to be part of a team that values professionalism, accuracy, and a friendly touch? In this role, you’ll assist members over the phone, providing top-tier support with their accounts while ensuring every interaction is efficient, courteous, and helpful. Plus, we offer a fantastic work-life balance—after 6 months of in-office training, you could be eligible to work a hybrid schedule (3 days in office, 2 days remote!) To be eligible for hybrid work, you must show that you can successfully work independently and meet productivity goals. Also, you must have a reliable wired, high-speed internet and broadband connection (20Mbps+ download speed/ 5Mbps+ upload speed). Applicants must provide this requirement has been met. You provide the high-speed internet. We will provide everything else (computer, monitor, keyboard, mouse, headset). Why Join EECU? • Meaningful work helping members with their financial needs, • Hybrid work flexibility after training, • Supportive and engaging team environment, • Opportunities to grow within the company If you’re ready to kickstart an exciting career where you can make a difference every day, apply now! Key responsibilities for this position will be to deliver exceptional service to our members by answering inbound calls timely, professionally and courteously. While maintaining performance standards in quality, attendance, and an overall team centric work ethic. Take ownership of each member while empathizing and prioritizing member needs. Build lasting relationships with our members by always being available, offer products and services as appropriate, and put each member first with every interaction. Protect the member and EECU from potential identity theft or fraud by accurately verifying members, keep information confidential, and raise concerns when in doubt. Resolve conflicts and manage member expectations. Candidate is responsible for adherence to all Federal and State Rules and Regulations that pertain to Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act and NCUA Privacy Regulations. Candidates for EECU should possess the following knowledge and experience: • Minimum of one-year prior call center or financial experience required, • Effective verbal and written communication with both external and internal members, • Problem Solving Skills, • Approach problems logically and with good judgment to ensure the appropriate member outcome, • Accuracy and attention to detail, • Required to abide by all applicable regulatory and department policy and procedures, • Efficiently be able to manage multiple browsers, tabs, and window navigation while remaining available to speak with a member, • Previous customer service experience, • Must be willing to work in a fast-paced environment that requires 100% phone-based interaction, • Excellent attendance a MUST, • Ability to easily commute to call center in Downtown Fort Worth, • High school diploma or equivalent We are currently hiring for four positions with schedules ranging from: • 2 positions on schedule 9:00 am – 6:00 pm, 9:00 am - 1:00 pm rotating Saturdays, • 1 position on schedule 10:00 am – 7:00 pm, 9:00 am - 1:00 pm rotating Saturdays, • 2 positions on schedule 10:00 am – 7:00 pm, 9:00 am - 1:00 pm rotating Saturdays (Bilingual required) EECU will, in compliance with applicable laws, evaluate an applicant's credit history. Only applicants with good credit history will be considered for open positions. For more than 90 years, Fort Worth-based EECU community credit union has been committed to providing members A Better Way of Banking®. Today, EECU is one of the largest credit unions in Texas with $4 billion in USD assets and serves over 297,000 members through 21 financial centers across North Texas. In the true spirit of the credit union philosophy “people helping people” EECU was recently honored with the Fort Worth Business Press Corporate Philanthropy Award for employee volunteerism, named Best Bank/Credit Union by the Fort Worth Star Telegram’s readers, and became the 1st credit union in Fort Worth to become Blue Zones certified for promoting employee well-being. EECU is an EOE/Vets/Disabled Employer. We are an Equal Opportunity Employer and do not discriminate against applicants due to veterans' status or on the basis of disability. For more information on our organization and benefits please visit EECU Careers at www.eecu.org/careers. 1 position on schedule 9:00 am – 6:00 pm or 10:00 am - 7:00 pm, 9:00 am - 1:00 pm rotating Saturdays

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a friendly, reliable, and customer-focused individual looking to make a difference? Join our team as a Customer Service Representative, where you’ll play a key role in delivering smooth, satisfying experiences for our clients. In this role, you’ll handle customer inquiries, resolve issues efficiently, and represent some of the most respected brands with professionalism and care. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Handle inbound calls, emails, or chats from customers., • Provide accurate information about products, services, and billing., • Resolve customer complaints and escalate when necessary., • Maintain detailed records of customer interactions., • Follow company procedures and compliance guidelines., • Meet performance goals related to quality, efficiency, and customer satisfaction., • Participate in training and coaching to improve service delivery. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older, • High school diploma or equivalent, • 1+ years of customer service experience, preferably in a contact center., • Strong communication and interpersonal skills., • Ability to multitask and work in a fast-paced environment., • Familiarity with CRM systems and call center tools., • Fluent in English and Spanish

Job DescriptionCall Center Customer Service Representative I Spruce Power THE POSITION: Call Center Customer Service Representative I We're looking for a motivated and results-driven Call Center Customer Service Representative. This role serves as the first point of contact for Spruce Power customers, handling inquiries, resolving issues and providing exceptional service through phone, email and video channels. • This role is located in Houston, TX | Compensation: $17- $19 | Schedule: Full time, 40 hours per week (Call Center hours are from 8:00am to 6:00pm), • No Weekends, • 40 hours per week with a structured 3 week training schedule (Monday - Friday, 9:00am - 6:00pm, 100% onsite), • Attendance during training is mandatory Key responsibilities include: What You Will Do Operational Responsibilities • Assist customers by answering their questions and concerns via inbound calls in a high-energy, metric-driven environment., • Provide superior customer service via phone, email, or video channels regarding customers solar system contracts., • Troubleshoot and resolve customer issues with a focus on first-call resolution and customer satisfaction., • Thoroughly update account statuses and databases regularly through proper documentation., • Properly validate all customer information up to and including addresses, contact information, and follow proper authentication steps, • Establish close working relationships with team members and cross-department teams including but not limited to collections and billing., • Adhere to company policies, procedures and legal requirements during all interactions., • Access contracts and show basic understanding of language., • Successfully navigate multiple servicing platforms to investigate and resolve discrepancies., • Perform tasks and responsibilities that may be outside of the normal job description as needed.QUALIFICATIONS, • Minimum of 1-2 years of customer service experience, preferably in a call center environment., • Proficiency with computers and experience using CRM software. Experience with Ring Central, Zendesk or ServiceNow, a plus., • Basic understanding of consumer agreement documents., • Ability to type a minimum of 30 words per minute free of grammatical errors., • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), • Strong written and oral communication skills., • Able to collaborate effectively and build professional relationships with internal and external customers at all levels., • Self-starter with an ability to work unsupervised after the initial training phase., • Bilingual, fluent in both English and Spanish is a plus., • High school diploma or equivalent from accredited institution. BENEFITS Spruce Power offers competitive benefits and a collaborative, purpose-driven, high-energy culture. EQUAL OPPORTUNITY EMPLOYER We value a diverse work environment. Spruce Power is an equal opportunity employer and hires without consideration to race, religion, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Powered by JazzHR 74hGh7L5MU

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a strong communicator who enjoys helping people and solving problems? We're looking for a motivated Full-Time Call Center Representative to provide outstanding customer support. Whether you're answering questions, resolving concerns, or guiding customers to the right solutions, you'll play an important role in creating a positive customer experience. If you're dependable, customer-focused, and enjoy working in a fast-paced environment, we'd love to hear from you! To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Answer inbound and/or make outbound customer calls professionally and courteously., • Assist customers with questions, account inquiries, and general support., • Resolve customer concerns while maintaining a positive experience., • Accurately document customer interactions in company systems., • Meet productivity, quality, and attendance expectations., • Follow company policies and established call procedures., • Maintain confidentiality of customer information., • Collaborate with team members and supervisors to improve customer satisfaction. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years or older., • High school diploma or GED required., • Fluent in English., • Strong verbal and written communication skills., • Excellent problem-solving and active listening abilities., • Ability to multitask and work in a fast-paced environment. Nice to Have • Previous customer service experience is an advantage but not required., • Previous outbound sales experience., • Call center sales experience., • Experience meeting sales quotas., • CRM software experience., • Upselling or cross-selling experience., • Bilingual or multilingual skills.

Job DescriptionCall Center RepresentativeThe Call Center Representative will be responsible for handling inbound and outbound calls, providing excellent customer service, and supporting sales efforts. This role is based in the Brownsville Office and requires a bilingual individual fluent in both Spanish and English.Responsibilities:Essential duties and responsibilities include but are not limited to those listed below:Support 40-50 inbound calls per day.Make 5-6 outbound sales lead calls per day when inbound call volume is low.Address customer inquiries and resolve billing issues.Maintain accurate records of customer interactions and transactions.Provide information about products and services.Qualifications:Bilingual - Spanish and English.Call center background.Good communication skills.1 year of experience in a similar role.Shift/Hours:7:00 AM - 3:30 PM with availability for 8:30 AM - 5:00 PM.Working one Saturday a month, with one day off during the week.BenefitsThis position offers a competitive hourly rate and a comprehensive benefits package. Employees enjoy a 401(k) with employer matching. The time off program includes 8 paid holidays, 3 floating holidays, and 15 days of paid time off. The company provides medical, dental, and vision insurance, life insurance, and the option to enroll in an HSA with employer contributions. Additionally, employees receive monthly allowances for internet and cell phone expenses.Omni Fiber provides equal employment opportunities to all qualified applicants and employees, and administers all aspects and conditions of employment, without regard to the following: Race, Color, Age, Sex, Sexual orientation, Gender, Gender identity, Religion, National origin, Pregnancy, Physical or mental disability, Military or veteran status, or Genetic information. Equal employment opportunity applies to, but is not limited to, employment status, training, promotion, demotion, transfer, leaves of absence, and termination.

Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves on our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: • Integrity: Do the right thing. Especially when it's hard., • Courage: Embrace the challenge., • Together: Build bridges and lift up your colleagues. Job Summary: At SmithRx, we recognize that exceptional customer support is essential for both member satisfaction and product success. In healthcare, this is especially crucial, as it directly impacts patient access to care. We're seeking dedicated individuals to join our call center team, providing top-tier service to our members. Ideal candidates possess strong communication, follow-through, and data entry skills, thriving in a fast-paced environment. A genuine, compassionate approach to member interactions is key. This position requires a 9-week onsite training and nesting period at our Plano office, which is crucial for success in the role. The initial 3-week training class runs from 7:00 am to 3:30 pm Mountain Time and requires 100% attendance. Following training, you'll transition to your assigned shift hours. The work schedule is held Monday - Friday with rotating weekend and holiday shifts. If you're passionate about delivering exceptional service and making a difference in healthcare, we encourage you to apply! What will you do: • Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies while delivering a world-class member experience., • Follow-up, resolve, and document issues related to the member interaction. Route inquiries needing further investigation to the appropriate department and conduct routine research as needed., • Educate members about their pharmacy benefits., • Deliver a one-call resolution to our members by becoming an expert in the Pharmacy Benefits Management industry., • Demonstrate a patient-centric mindset and a high sense of urgency to solve member requests., • Work with highly sensitive information while maintaining Personal Protected Information (PPI) and Health Insurance Portability & Accountability Act (HIPAA). What will you bring to SmithRx: • 2+ years of experience working in a call center environment required, • Must be located local to our Plano, TX office as this role requires working onsite. Hybrid/work-from-home rotation is available based on performance., • Proficiency in Windows, MS Office, G-Suite required, • HS Diploma, GED, or equivalent, • Active listening, and conversational speaking skills, with a high degree of empathy, • Ability to multitask, • Excellent verbal and written communication skills, • Passion for helping people, • Prior experience with Salesforce Service Cloud, Talkdesk, or other CRM tools is preferred, • Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred, • Prior experience resolving complex issues within a call center environment is preferred What SmithRx Offers You: • Competitive pay: $21.00 per hour, • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance, • 3 Weeks Paid Time Off, • 12 Paid Holidays, • Paid Parental Leave Benefits, • Flexible Spending Benefits, • 401(k) Retirement Savings Program, • Short-term and long-term disability, • Wellness Benefits, • Commuter Benefits, • Employee Assistance Program (EAP), • Well-stocked kitchen in office locations, • Professional development and training opportunitiesPlano, TX Pay Range$21.50—$21.50 USD Compensation & Benefits • Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience., • Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k). Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.

Job Description Service BDC Customer Service Rep - Gillman Subaru The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named one of the Houston Chronicle's Top 100 Workplaces 8 years! We currently have an opportunity available for a Call Center Service Representative. Qualified candidates will share our passion for great customer service and have a drive to go above and beyond the minimum standard. The Call Center Service Representative will utilize superb communication skills and professionalism to perform follow-up calls and receive inbound service calls for dealership clients. Job Responsibilities • Receives inbound client calls for service related issues, • Facilitates specific appointments for the service advisors, • Dispatches Roadside Assistance/Tow Service, • Performs outbound service campaign calls, • Follows detailed scripts for inbound/outbound calling, • Confirms all scheduled appointments Follows up on 100% of “no show” client appointments, • Maintains defined service levels, • Attends weekly department meetings EDUCATION and/or EXPERIENCE High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License) Operator's Driver's License (must be insurable), Sales License where required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee has frequent computer use. The employee is occasionally required to use hands to finger, handle, or feel and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Benefits: • Medical/Dental/Vision/Life, • 401(k) with company match, • Paid vacation, • Employee discounts, • Drug Free work environment, • E.O.E Company Overview Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 80 years of success, the Houston-based automotive group has 10 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru. The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty. He also understood that loyalty had to be earned. Over 80 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same. Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America. And today, the third Gillman generation is active in the business. Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.

Job Description Salary: Competitive (Based on Experience) Shift Available: Flexible / Varies by Assignment SuiteMate FlexForce is the rapid workforce staffing division of SuiteMate Staffing Solutions, connecting experienced professionals to flexible, short-term, and PRN job opportunities across the Dallas/Fort Worth area. We are actively hiring for administrative & business support roles. These positions are ideal for professionals seeking: • Flexible work schedules, • PRN / per diem opportunities, • Temporary and short-term assignments, • Supplemental income, • Opportunities that may lead to longer-term placements Assignment lengths typically range from 1 week to 3 months or longer, depending on client needs. If you’re an experienced professional looking for immediate, flexible work opportunities in DFW — we encourage you to apply. SuiteMate FlexForce is hiring experienced customer service professionals for call center and office support roles. Key Responsibilities • Handle inbound/outbound calls, • Assist customers and resolve issues, • Document interactions Requirements, • 2+ years customer service or call center experience, • Strong communication skills, • Ability to handle high call volume Why FlexForce?, • Flexible assignments, • Fast placement opportunities, • Support multiple industries ???? DFW Area

Job DescriptionSalary: $1,800 per month plus commission Our Central Houston Nissan Dealership is hiring for BDC (Business Development Center) representatives! Apply today to join our team of dedicated Nissan professionals. The company offers a comprehensive benefits package that includes: • Paid Holidays., • Paid Vacation., • Medical Insurance., • Dental Insurance., • Vision Insurance., • Company Paid Life Insurance and AD&D., • 401(k) with Company Match., • Wellness Program., • Employee Assistance Program., • Vehicle Purchase and Repair Perks. Job Summary: The BDC (Business Development Center) / Call Center Representative provides solutions to dealership staff who need support for a variety of products, processes, and issues. Duties/Responsibilities: • Interacts with dealership customers and prospects via telephone, email, social media, or in person to provide support and information on products or services., • Responds to customer inquiries in a timely manner., • Maintains a thorough knowledge of dealership policies, products and procedures., • Conducts telemarketing and internet related sales/service campaigns., • Builds rapport with customers to build a base of referrals to establish a robust customer network., • Schedules appointments for prospects., • Attends product and sales training as requested by the BDC Manager., • Receives inbound sales leads (phone, internet) and directs to appropriate contacts., • Collects and enters orders for new or additional products or services., • Fields customer questions and complaints and escalates as needed., • Ensures that appropriate actions are taken to resolve customers problems and concerns., • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments., • Follows up after customer service visit to ensure customer satisfaction., • Performs other related duties as assigned. Supervisory Responsibilities - None Required Skills/Abilities: • Excellent communication skills including active listening., • Service-oriented and able to resolve customer grievances., • Proficient computer skills with the ability to learn new software., • Bilingual is a plus. Education and Experience: • High school diploma or equivalent., • Customer service experience required. Physical Requirements: • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. Equal Employment Opportunity The policy of Central Automotive Group is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Central Automotive Group is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at HR@centralautomotivegroup.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and job number of the position for which you are applying.

Job DescriptionCompany Description At Catch Vibe Voice, we are committed to delivering exceptional customer experiences through innovative sales solutions and meaningful client interactions. Our team is built on collaboration, professionalism, and a passion for helping customers find the right products and services. We believe in developing talented individuals and providing the tools they need to build successful, long-term careers. Job Description GG Media is seeking a dedicated Call Center Representative to join our growing team in San Antonio, TX. In this role, you will serve as the first point of contact for customers, providing accurate information, resolving inquiries, and delivering exceptional service. This position is ideal for individuals with strong communication skills who enjoy working in a fast-paced, customer-focused environment. Responsibilities • Handle inbound and outbound customer communications professionally., • Respond to customer inquiries with accuracy and efficiency., • Provide information about products, services, and company policies., • Resolve customer concerns while maintaining a positive experience., • Document interactions and maintain accurate records., • Collaborate with team members to achieve departmental goals., • Maintain a high level of professionalism and customer satisfactionQualifications, • Excellent verbal and written communication skills., • Strong interpersonal and active listening abilities., • Positive attitude and a customer-first mindset., • Ability to multitask and stay organized in a fast-paced environment., • Basic computer proficiency and ability to learn new systems quickly., • Dependable, professional, and eager to grow within the company., • Team-oriented with strong problem-solving skills. Additional Information • Competitive Salary: $34,000 – $39,000 annually., • Career growth and advancement opportunities., • Ongoing training and professional development., • Supportive and collaborative work environment., • Skill development in communication, customer relations, and problem-solving., • Stable, full-time employment., • Opportunity to work with a company that values teamwork, integrity, and excellence.

Job DescriptionDescription:COMPANY OVERVIEW CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care provider and Federally Qualified Health Center (FQHC) with multiple locations throughout San Antonio and the New Braunfels area. Over the past 50 years, CentroMed has changed lives while remaining dedicated to the mission and vision of being a premier healthcare provider in the community. Join our team of dedicated professionals in providing comprehensive care and quality customer service to our community. Founded in 1971 by CEO and President Ernesto Gomez, PHD, CentroMed has grown from a community based program focused on providing culturally competent care for underserved populations, to a network of high quality healthcare clinics across San Antonio and New Braunfels providing full- service health and dental care to all populations, regardless of income limitations. We are a mission focused organization that wants to be the heart of our communities. We invite you to visit CentroMed and discover how we can be your medical home. MISSION We improve lives through improving the well-being of families through high quality, compassionate health care. CORE VALUES RESPECT We treat all persons with dignity and compassion INTEGRITY We build trust through honesty, word and deed EXCELLENCE We use best practices to deliver exceptional quality care AFFORDABILITY We manage resources to provide affordable health care TEAMWORK We work together as a team in the interest of patient care COMPREHENSIVE BENEFIT PACKAGE (Full-Time Employment Only) • Competitive Compensation, • Health, Dental, Vision & Life Insurance, • Retirement Plans 403(B)- Company Match Contributions, • Basic Life Insurance, • Basic Life Insurance for your Spouse & Children, • Short & Long-Term Disability, • Flexible Spending Account (FSA), • Wellness Employee Assistance (EAP), • Travel Reimbursement, • Critical Illness insurance, hospital indemnity, accident insurance - These are additional benefits that fit your needs & lifestyle & help you feel extra protected, • Additional benefits include: 6 paid company holidays, plus (2) extra floating holidays, paid time off/ vacation time, career development opportunities and many other benefits in a collaborative culture that focuses on work life balance, innovation, & teamwork., • Benefits start after 30 days, • Fun & Energetic, Family-Based Environment JOB SUMMARY: We are searching for our next SUPER STAR ! The Customer Service Representative for the Call Center Department serves as a primary source of contact for patients at El Centro del Barrio clinics and as such is responsible for welcoming patients into the system and ensuring they have positive experiences. The CSR is responsible for scheduling, rescheduling, and cancelling appointments for all patients/families requesting health care services. The CSR will answer general questions asked by callers, or transfer callers to other parties if appropriate. DUTIES AND RESPONSIBILITIES: • Demonstrate ability to provide excellent customer service to all callers including, whenever possible, “first call resolution.”, • Complete all calls as efficiently as possible, while still providing excellent customer service, to maximize the number of calls the Contact Center can handle and to provide a high service level to all callers., • Demonstrate proficiency in looking up patient accounts and encounters in the practice management system, using a variety of fields including but not limited to name, birth date, social security number, and account number., • Demonstrate proficiency in scheduling, rescheduling, and cancelling appointments in the practice management system based on patient or clinic needs., • Demonstrate a strong ability to schedule patient appointments according to established protocols by service line (medical, obstetrics, dental, and behavioral health) and by provider., • Answer telephones using script, identifying self and name of clinic., • Demonstrate a basic understanding of insurance (especially Medicaid and CHIP) and eligibility programs., • Make appointment reminder calls to patients (if an automated system is not making the calls), and follow up on calls where the automated system is unable to contact the patient., • Maintain excellent personal attire to include uniform and nametag., • Demonstrate excellent attendance and punctuality., • Demonstrate ability to meet department metrics., • Abide by policies and procedures dictated in the Employee Safety Handbook., • Participate in the agency’s Quality Improvement Program., • Monday Thru Friday 8am to 5pm, • Other duties as assigned by the immediate supervisor. The above description is a general statement of required major duties and responsibilities performed on a regular and continuous bases. It does not exclude other duties as assigned. Requirements: QUALIFICATIONS: Education: • High School Diploma or equivalent Experience: • General experience working in a health care setting preferred., • 3+ years prior experience in call center customer service roles, • Strong clerical skills to include use of computer and phone, • Bilingual English/Spanish CentroMed is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We’re expanding our team and looking for motivated Call Center Representatives to join us! In this role, you’ll handle inbound calls and guide customers through the sales process, helping them discover new products and services while delivering exceptional support. This is a great opportunity to develop your customer service and sales skills in a dynamic, fast-paced environment. We offer both full-time and part-time positions with flexible scheduling options. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Respond to inbound and outbound calls in a friendly, timely, and professional manner, • Resolve customer inquiries effectively, aiming for first-call resolution, • Research and retrieve information across systems to support customer needs, • Accurately document interactions and process claims in internal systems, • Engage customers in solution-focused conversations to identify the best options, • Use training resources and scripts to provide accurate information and support, • Maintain confidentiality and handle sensitive data responsibly, • Escalate complex issues to the appropriate team members when necessary, • Participate in ongoing training and team meetings to stay current on updates, • Adhere to attendance and scheduling expectations Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years or older, • High school diploma or equivalent required, • Strong communication and organizational skills, • Typing speed of at least 20 words per minute, • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), • Familiarity with Windows operating systems, • Dependable and punctual with strong time management skills, • Ability to troubleshoot, resolve issues, and follow up with customers, • Strong problem-solving and conflict resolution abilities, • Customer-first mindset: empathetic, patient, and responsive, • Ability to multitask and work independently, • Team player with a collaborative attitude, • Comfortable working in a fast-paced, evolving environment, • Excellent interpersonal skills and the ability to build rapport with customers and colleagues

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound and outbound contacts in a courteous, timely, and professional manner, • Listen to customers, understand their needs, and resolve customer issues, • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize systems and technology to complete account management tasks, • Accurately document and process customer claims in appropriate systems, • Follow all required scripts, policies, and procedures, • Utilize knowledge base and training to accurately answer customer questions, • Comply with requirements surrounding confidential information and personal information, • Appropriately escalate customer issues with the managerial team, • Escalate customer issues to the appropriate staff and managerial for resolution as needed., • Ensure first call resolution through problems solving and effective call handling, • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, • Adhere to all attendance and work schedule requirements Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age or older, • High school diploma or equivalent, • Experience with data-entry utilizing a computer, • The ability to read and speak English fluently, • Have a wired, high-speed internet connection (Download speed of 20Mbps+), • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Ability to work regularly scheduled shifts within our hours of operation including the training period., • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • Work at home experience, • State or Federal work experience

Job DescriptionCustomer Care Representative Temp to Hire Pay: $18.00 per hour Regular Hours (after training): Monday – Friday, 8:00 AM – 5:00 PM In-Office, not remote Duties and Responsibilities: • Possess excellent punctuality and attendance, time-off requests should be submitted two weeks in advance, • Manage 100 inbound calls daily in a timely manner while providing high quality service, • Handle calls related to billing, leaks, usage, delinquencies, disconnects and more, • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives, • Responsible for handling and processing incoming calls and requests from customers, • Takes, prepares, tracks and expedites customer orders and inquiries by phone and in person, • Fills out necessary paperwork associated with each transaction, • Generates reports as needed, • Refers service failure complaints to designated departments for investigation, • Inputs information regarding inspections and payments, • Prepares basic correspondence with customersExperience: Must have 2+ years of Call Center or Customer Service experience

Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves on our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: • Integrity: Do the right thing. Especially when it's hard., • Courage: Embrace the challenge., • Together: Build bridges and lift up your colleagues. Job Summary: At SmithRx, we recognize that exceptional customer support is essential for both member satisfaction and product success. In healthcare, this is especially crucial, as it directly impacts patient access to care. We're seeking dedicated individuals to join our call center team, providing top-tier service to our members. Ideal candidates possess strong communication, follow-through, and data entry skills, thriving in a fast-paced environment. A genuine, compassionate approach to member interactions is key. This position requires a 9-week onsite training and nesting period at our Plano office, which is crucial for success in the role. The initial 3-week training class runs from 7:00 am to 3:30 pm Mountain Time and requires 100% attendance. Following training, you'll transition to your assigned shift hours. The work schedule is held Monday - Friday with rotating weekend and holiday shifts. If you're passionate about delivering exceptional service and making a difference in healthcare, we encourage you to apply! What will you do: • Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies while delivering a world-class member experience., • Follow-up, resolve, and document issues related to the member interaction. Route inquiries needing further investigation to the appropriate department and conduct routine research as needed., • Educate members about their pharmacy benefits., • Deliver a one-call resolution to our members by becoming an expert in the Pharmacy Benefits Management industry., • Demonstrate a patient-centric mindset and a high sense of urgency to solve member requests., • Work with highly sensitive information while maintaining Personal Protected Information (PPI) and Health Insurance Portability & Accountability Act (HIPAA). What will you bring to SmithRx: • 2+ years of experience working in a call center environment required, • Must be located local to our Plano, TX office as this role requires working onsite. Hybrid/work-from-home rotation is available based on performance., • Proficiency in Windows, MS Office, G-Suite required, • HS Diploma, GED, or equivalent, • Active listening, and conversational speaking skills, with a high degree of empathy, • Ability to multitask, • Excellent verbal and written communication skills, • Passion for helping people, • Prior experience with Salesforce Service Cloud, Talkdesk, or other CRM tools is preferred, • Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred, • Prior experience resolving complex issues within a call center environment is preferred What SmithRx Offers You: • Competitive pay: $21.00 per hour, • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance, • 3 Weeks Paid Time Off, • 12 Paid Holidays, • Paid Parental Leave Benefits, • Flexible Spending Benefits, • 401(k) Retirement Savings Program, • Short-term and long-term disability, • Wellness Benefits, • Commuter Benefits, • Employee Assistance Program (EAP), • Well-stocked kitchen in office locations, • Professional development and training opportunitiesPlano, TX Pay Range$21—$21 USD Compensation & Benefits • Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience., • Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k). Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.

Job Description Perdue Brandon Fielder Collins & Mott, LLP in Houston TX is seeking to hire enthusiastic full-time Call Center Representatives to resolve delinquent accounts using outstanding communication and customer service skills. The typical work schedule in our Collection Center is Monday - Friday, 8:30 am - 5:00 pm. Are you a high-energy problem-solver who enjoys helping others? If so, read on! We pay our Call Center Representatives a competitive wage of $16.00/hour. We also offer exceptional benefits including medical, vision, dental, life insurance, long-term disability, short-term disability, a generous paid time off (PTO) policy, paid holidays, an HSA, an annual bonus, and room for growth. If this sounds like the right opportunity for you, apply today! ABOUT PERDUE BRANDON FIELDER COLLINS & MOTT LLP Perdue Brandon Fielder Collins & Mott LLP (PBFCM) is one of the oldest and largest law firms in Texas focused on government collection matters. We represent many types of governmental entities school districts cities counties hospital districts appraisal districts special districts, courts and toll road authorities. Our experienced team handles a wide variety of government collection issues such as delinquent tax matters and fine and fee collections. At PBFCM, we offer our employees a professional, yet casual team-based environment where we work together to accomplish our goals. Our management's open-door policy encourages employees to have a voice and shows that their opinions matter to our success as a company. We value and reward hard work which is why we offer competitive compensation, excellent benefits, and opportunities for advancement. A DAY IN THE LIFE OF A CALL CENTER REPRESENTATIVE As a Call Center Representative, you are the first point of contact for our company and are sure to provide superb customer service. You spend most of your day on the phone handling incoming and outgoing calls. With great attention to detail, you research accounts to determine contact information for individuals and businesses. Utilizing computer-based systems, you document all actions taken on accounts. Your positive attitude and hard work are essential to helping us accomplish our company-wide goals and ensure that individual tasks are completed. You thrive in our fast-paced team environment and get great satisfaction out of contributing to our continued success by meeting weekly and monthly production objectives. QUALIFICATIONS • High school diploma or equivalent, • Previous office experience, • Proficiency in Microsoft Office Customer service experience is preferred. Experience in a law office, collections environment, or tax office is a plus! Are you punctual and dependable? Can you work well in a team environment? Do you have strong written and verbal communication skills? Do you enjoy talking on the phone and understand good phone etiquette? Are you attentive to detail? Are you organized and able to meet deadlines, work under pressure, and prioritize tasks? Can you effectively multitask? If so, you may be perfect for this position! ARE YOU READY TO JOIN OUR TEAM? If you are great on the phone, have fantastic customer service skills, and feel that you would be right for this position, fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 77008 Job Posted by ApplicantPro

Job DescriptionMust have a REAL ID-compliant identification card or acceptable alternative (US Passport, Department of Defense ID card for active / retired / military family dependent member) to enter a federal facility.Call Center RepresentativeThe Bowen Group, a GTSC company, is hiring experienced online call center customer service representatives to support the Veterans Experience Office at the U.S. Department of Veterans Affairs.Location: This is a 100% virtual position. Your residence must be located within 60 minute driving distance to a Veterans Administration (VA) facility at San Antonio TX, Arlington VA, Columbia SC, Murfreesboro TN, Nashville TN, Salt Lake City UT, or Shepherdstown WV. Visits to the facility are for training, picking up equipment, troubleshooting, or dropping off items. Transportation to/from the facility is your responsibility.Your Mission: Help Veterans in potentially stressful situations find assistance. You MUST be an excellent communicator and have empathy for others with challenges in their life. Your mission is not to solve their problem. Your mission is to connect them to someone that can help. Engaging the Veteran until that connection is made is core to your mission.Compensation:Full time position of $17.75 per hour + 11 paid holidays + benefits of Medical, Dental, Life Insurance, and more. There are no part-time or seasonal positions.You Need to Know Extensive training will be provided. Training is part of your job. Accepting a position means commitment to completing your training. During training, you will be on camera at all times in an interactive classroom environment. Responsiveness and attention to training is monitored during training.MUST have at least six (6) months of consecutive call center or contact center experience.Positions staffed 24/7. All CCR positions require shiftwork.Positions are NOT seasonal work. We want you as part of our team for years to come. There is opportunity to grow into supervisory positions! We hire from within for supervisors.About your MissionCustomer Service Representatives (CSRs) provide front-line operational support to Veterans for the Veterans Experience Office's premier Contact Center. In this role, you assist Veterans by directing them to proper resources to address questions, issues, and complaints. Phone calls are from a wide variety of individuals, primarily Veterans and their family members and/or representatives. Some callers are stressed and you need the patience and empathy to help them find an appropriate resource.QUALIFICATIONS AND REQUIREMENTS:MUST have six (6) months of consecutive call center or contact center experience.Your computer must direct-connect via cable into your wired cable service home High-Speed Internet router. Your speed test must indicate a minimum 25 Mbps download without delay / Minimum 10 Mbps upload, both without any delay.Upon successful completion of training, you will be equipped with a computer and other equipment necessary for your work.Note: Wi-Fi-only high-speed internet can rarely sustain necessary internet speeds and reliable connectivity. The required speed test you take will show the kind of internet access that you have. High-speed wireless provider service is not acceptable due to frequent connectivity drops.You must have a work-at-home environment that is ergonomically sound, conducive to taking customer calls, quiet, and free from distraction. Your calls require your focus in assisting a Veteran. Sometimes the Veteran is under stress. A call can take just minutes to as long as an hour. Your mission: help!Note: This is a 40-hour per work week position. This requires sitting at a desk and using a computer and computer monitor for 8 hours daily. Ability to work under pressure by calmly and effectively dealing with escalating or difficult calls. Callers can be experiencing challenges in their lives.Excellent verbal, interpersonal and written communication skills. You must be able to listen, talk, think and document your interaction in real time. Familiarity with the military and veteran community programs is a plus.Must be a U.S. Citizen or a Green Card Holder having lived in the USA for three (3) years prior to hire. Requires Proof of eligibility to work in the United States and MUST have a REAL ID-compliant identification card or acceptable alternative (US Passport, Department of Defense ID card for active / retired / military family dependent member).CORE FUNCTIONS AND RESPONSIBILITIES:Learn, understand and explain Department of Veterans Affairs (VA) services and procedures.Ask clarifying questions to identify complex or vague requests for VA services and information.Accurately record details of calls and other service requests in an expected time frame.Select appropriate VA services to meet the specific needs of Veterans.Establish and maintain effective communication and working relationships with VA employees, outside agencies, and the public.Use and navigate a multi-screen computer system with Customer Relationship Management (CRM) applications.Maintain confidentiality and privacy of callers. BOWEN PERKS:Health and Dental Insurance - Employee Premiums 100% paid by Bowen!Group Life insurance - Employee Premiums 100% paid by Bowen!Short-term Disability - Employee Premiums 100% paid by Bowen!Generous vacation and sick leave11 Paid Federal Holidays401(k)The Bowen Group provides support to federal government clients. Some of these clients may require our employees to be fully vaccinated for COVID-19. Therefore, by applying for this position, you understand that you may be required to disclose your vaccination status as a condition of employment.The Bowen Group is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.Learn more about your EEO rights as an applicant. The Bowen Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.Note: This accessibility is intended for individuals requiring accommodations and should not be used to check on the status of your application. Inquiries not specific to requesting accommodation will be discarded. The Bowen Group participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

Job DescriptionLocation: Arlington, TX Pay: $17.00 per hour Employment Type: Full-Time | On-Site Position Overview:We are seeking a dependable and customer‑focused Customer Service Representative to support daily call‑center and administrative operations within a fast‑paced distribution center. This role serves as a primary point of contact for customer inquiries and delivery coordination, working closely with internal warehouse and transportation teams. This is an on‑site, entry‑level to early‑career role. Training on internal systems is provided. Available Work Schedules: • 7:00 AM – 3:30 PM, Tuesday – Saturday., • 8:00 AM-4:30 PM, Tuesday-Saturday., • 9:00 AM – 5:30 PM, Tuesday – Saturday. Key Responsibilities: • Answer incoming calls and provide professional customer service., • Respond to customer inquiries via phone and email., • Research order status and delivery information using internal systems., • Confirm delivery windows and communicate expectations clearly., • Document call notes, updates, and service issues accurately., • Complete daily paperwork and basic data entry., • Assist with routine reports and information tracking as assigned., • Communicate effectively with warehouse, dispatch, and leadership teams., • Participate in cross‑training and team knowledge sharing., • Maintain a clean, organized, and safety‑compliant work area., • Perform additional routine duties as needed. Qualifications:Required: • Customer service or call‑center experience preferred., • Strong verbal and written communication skills., • Comfortable using computers for email, data entry, and system navigation., • Ability to multitask in a fast‑paced environment., • Reliable attendance, punctuality, and strong work ethic. Preferred (Not Required): • Experience in logistics, warehouse, or distribution environments., • Familiarity with Microsoft Office (Outlook, Excel, Word).Training on all internal systems will be provided. Why Join Us: • Full‑time, stable hours., • Consistent schedule options., • Team‑oriented work environment., • On‑the‑job training provided., • Opportunity to gain experience in distribution and operations. How to Apply:Online: www.VSSILLC.comPhone: 972-217-3558In Person: VSSI Staffing 217 W Main St, Suite 108 Grand Prairie, TX 75050Office Hours: Monday–Friday | 8:00 AM – 3:30 PM