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We are seeking a highly motivated and analytical Cost Optimization Engineer to join our Data Platform team. In this role, you will be responsible for identifying, analyzing, and implementing cost-saving strategies across our data platform, which is hosted in GCP. You will work closely with engineering, operations, and architecture teams to understand resource utilization, identify inefficiencies, and develop solutions to optimize cloud spending. A strong understanding and experience of any major cloud platforms like AWS, Azure, or GCP is essential, as you will be analyzing cloud billing data, recommending infrastructure changes, automating cost management processes, and ensuring adherence to cloud cost optimization best practices. Excellent problem-solving skills are crucial, as you will be tackling complex challenges related to cloud resource allocation and cost management. Your goal will be to maximize the value of our cloud investment while maintaining the performance, reliability, and security of our Data Platform. • Design and Build Data Pipelines: Architect, develop, and maintain scalable data pipelines and microservices that support real-time and batch processing on GCP., • Service-Oriented Architecture (SOA) and Microservices: Design and implement SOA and microservices-based architectures to ensure modular, flexible, and maintainable data solutions., • Full-Stack Integration: Leverage your full-stack expertise to contribute to the seamless integration of front-end and back-end components, ensuring robust data access and UI-driven data exploration., • Data Ingestion and Integration: Lead the ingestion and integration of data from various sources into the data platform, ensuring data is standardized and optimized for analytics., • GCP Data Solutions: Utilize GCP services (BigQuery, Dataflow, Pub/Sub, Cloud Functions, etc.) to build and manage data platforms that meet business needs., • Data Governance and Security: Implement and manage data governance, access controls, and security best practices while leveraging GCP’s native row- and column-level security features., • Performance Optimization: Continuously monitor and improve the performance, scalability, and efficiency of data pipelines and storage solutions., • Collaboration and Best Practices: Work closely with data architects, software engineers, and cross-functional teams to define best practices, design patterns, and frameworks for cloud data engineering., • Automation and Reliability: Automate data platform processes to enhance reliability, reduce manual intervention, and improve operational efficiency., • Education:, • Bachelor’s degree in Computer Science, Data Engineering, Information Systems, or a related field. Master’s degree or equivalent experience preferred., • Experience:, • Minimum 7 years of experience as a Software Engineer, • Technical Skills: Proficient in Java, angular or any javascript technology with experience in designing and deploying cloud-based data pipelines and microservices using GCP tools like BigQuery, Dataflow, and Dataproc., • Ability to leverage best in-class data platform technologies to deliver platform features, and design & orchestrate platform services to deliver data platform capabilities., • Service-Oriented Architecture and Microservices: Strong understanding of SOA, microservices, and their application within a cloud data platform context. Develop robust, scalable services using Java Spring Boot, Python, Angular, and GCP technologies., • Full-Stack Development: Knowledge of front-end and back-end technologies, enabling collaboration on data access and visualization layers (e.g., React, Node.js)., • Design and develop RESTful APIs for seamless integration across platform services., • Implement robust unit and functional tests to maintain high standards of test coverage and quality., • Database Management: Experience with relational (e.g., PostgreSQL, MySQL) and NoSQL databases, as well as columnar databases like BigQuery., • Must possess excellent SQL skills, including query optimization and data manipulation., • Data Governance and Security: Understanding of data governance frameworks and implementing RBAC, encryption, and data masking in cloud environments., • CI/CD and Automation: Familiarity with CI/CD pipelines, Infrastructure as Code (IaC) tools like Terraform, and automation frameworks., • Manage code changes with GitHub and troubleshoot and resolve application defects efficiently., • Ensure adherence to SDLC best practices, independently managing feature design, coding, testing, and production releases., • Problem-Solving: Strong analytical skills with the ability to troubleshoot complex data platform and microservices issues., • Certifications (Preferred): GCP Data Engineer, GCP Professional Cloud You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, and prescription drug coverage, • Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more, • Vehicle discount program for employees and family members, and management leases, • Tuition assistance, • Established and active employee resource groups, • Paid time off for individual and team community service, • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day, • Paid time off and the option to purchase additional vacation time. For a detailed look at our benefits, click here: ___ For a detailed look at our benefits, click here: This position is a salary grade 7. This position is a range of salary grades 7. • Please note: This is a hybrid role, you are expected to relocate if you are not within commutable distance, and responsible to be on site at minimum 1-3 day per week * Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, If you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. #LI-Hybrid #LI-GH2

Job DescriptionCompany Description International Health and Medical Services delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International Health and Medical Services headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. Job Description This position is contingent on contract award. International Health and Medical Services is looking for an experienced Pharmacy Technician to assist the pharmacist in the preparation, dispensing, and management of medications for patients, ensuring compliance with regulations and safety protocols. This role includes maintaining inventory, processing medication orders, and providing support in patient education to promote proper medication use within the facility. Key Responsibilities • Respond to requests and prioritizing if inquiry should be referred to a pharmacist., • Fill and dispense prescriptions as delegated by Pharmacists., • Assists the pharmacist in patient care activities., • Performs the technical processes entailed in processing and dispensing medications to patients., • Manage the regular program of supply procurement and supply management., • Assessment of stock, preparing purchase orders and requests, placing computer generated or phone orders, receiving drugs into the pharmacy, and taking periodic inventories of stock., • Performs daily maintenance functions on automated equipment., • Runs daily operational and pharmacy reports., • Performs a variety of quality assurance/quality improvement activities., • Function as contact person for on-line point system to include training others or responding to questions. Basic Requirements/Certifications: • Must demonstrate at least six (6) months of general experience and six (6) months of specialized experience equivalent., • Specialized experience is based upon the Individual Occupational Requirements for Pharmacy Technicians:, • General experience is based upon general schedule qualifications standards: (l) Any type of work that demonstrates the applicant's ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. Examples of work at this level include clerical work in medical settings such as verifying accuracy of patient information, enter codes or other information into computers or enter information into databases or software programs or enter patient or treatment data into computers and interacting with customers in person to provide information of service., • OR successfully completed post high school education., • OR combination of equivalent combination of education and experience., • In addition to the minimum requirements, the following certification is determined to be essential to perform the duties and responsibilities of the position., • Possess a current and active certification through Pharmacy Technician Certification Board or National Health career Association or similar certification and, • Active Pharmacy Technician License or an active state Certified Pharmacy Technician License and, • Possess a current and active Pharmacy Technician Certification Board (PTCB) Advanced Certification., • American Heart Association (AHA) Basic Life Support (BLS)., • Trained in Basic First Aid., • Employees shall have at least one year of general experience that demonstrates the following:, • The ability to greet and deal tactfully with the public., • Capability of understanding and applying written and verbal orders, rules, and regulations. All personnel shall be literate and be able to interpret printed rules and regulations, detailed written orders, training instructions and materials, and must be able to compose reports., • Good judgment, courage, alertness, an even temperament, and render satisfactory performance through knowledge of his/her position responsibilities. Possess a high school diploma or equivalent. Physical Requirements: • This position is considered hazardous duty., • Required to walk unaided at a normal pace for up to 5 minutes and maintain balance., • Required to jog/fast walk up to ¼ mile., • Requires physical exertion such as lifting objects greater than 30 pounds., • Required to perform CPR/emergency care standing or kneeling., • Must have the ability to assist sick, injured, or aging patients or staff exiting the building (may require lifting, dragging, wheeling, or carrying someone who weighs significantly more than self)., • Must be able to see, hear and smell with aids if necessary., • Must be able to lift, push, or carry 30 pounds., • Must perform the duties of my job in a stressful and often austere environment without physical limitations., • Sitting and/or standing for extended periods of time., • Average manual dexterity for computer operation., • Minimum of 21 years of age., • Must maintain current/physical residency in the continental U.S., • Pass a medical examination conducted by a licensed physician within 30 days prior to initial assignment., • Be a U.S. citizen or a person lawfully admitted into the U.S. for permanent residence., • Have resided in the U.S. for the last five years (unless abroad on official U.S. government duty)., • Successfully engage in and complete a thorough Background Investigation., • Poses or have ability to obtain required security clearances., • Proficiency in Spanish is preferred. Additional Information Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Compensation: Min: $17/hr Max: $20/hr Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International Health and Medical Services complies with all federal, state, and local minimum wage laws International Health and Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.

Job DescriptionRequisition Title: French Bilingual Customer Care Representative (0476K) US-MI-DearbornDescription At Percepta, we bring first-class service across each market we support. As a French Bilingual Customer Care Representative/Guides in Dearborn, MI you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing The Guides provides exceptional customer service support for the Rewards Programs, which are loyalty marketing platforms designed to reward members for doing business with the company. The Rewards Guide will provide a high level of customer and dealer support through a variety of requests through multiple channels. This will include technical app support, concern resolution, detailed product information, sales incentives/campaign support, and general information and/or questions, providing best in class service. The Rewards Guide will be responsible for providing timely, professional and accurate customer service within the contractual customer service metrics. During a Typical Day, You’ll · Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: · Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Corresponding with customers via mail channel as appropriate · Responsible for reviewing customer concerns and inquiries, determining the appropriate actions based upon job aids and existing desktop solution tools, and taking the appropriate action. · Rewards Guides may be assigned to specialize but will be cross trained to support the functions. · Provide inbound helpdesk support for member, dealer, and region employees on various issues including: · User access, promotion information, site navigation, system errors and performance, billing, reporting and dealer list uploads · Website assistance to dealers and field personnel · Dealer enrollment process · Reviewing dealer parts statements · Process program cancellation requests · Determines the appropriate route for escalating complex issues based on the type of expertise required. · Document status of all interactions indicating appropriate outcome and follow up requirements · Establish a rapport and build confidence in the brand recognition by proactively promoting company's products and services. · Take personal ownership and accountability for meeting customer needs, demonstrating appropriate levels of empathy, enthusiasm, skill and expertise – consistently courteous with customers. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services. · Utilize all resources, including the call specific applications, to obtain the correct answer for the customer. · Document all actions in the appropriate call tracking system. · Identify and relay to Team Leader areas for improvement within the inquiry and concern resolution processes. · Communicate customer service problem to Team Leader when necessary. · Support operations through business processes and practices designed to support employee retention, productivity, profitability, and consumer satisfaction. · Maintain exceptional product knowledge as it relates to technical support and continuously updates knowledge of product and service offerings, current industry products, and technologies. · Performs additional responsibilities or projects as assigned. What You Bring to the Role · Six (6) months of customer service/sales experience in a contact center operations environment desired · Experience with customer contact system desired · Understanding of dealership operations and processes are desired. · Microsoft Office (Word, Excel, Outlook) What You Can Expect · Pay rate of $17 per hour +$2.00 Language Premium · Health/Dental/Vision/Life Insurance · Flexible Spending Account (FSA) and Health Savings Account (HSA) · 401(k) with company match · Vacation/Sick Time and Paid Holidays · Tuition Reimbursement · Employee Assistance Program · Employee Discount Program · Training and Development Programs (Percepta College) · Employee Rewards Program (Perci Perks) Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other. #LI-Onsite #LI-Hybrid

Job Description5+ Years Defense Litigation Experience Needed This Jobot Job is hosted by: Jeff Diepenbrock Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary: $65,000 - $80,000 per year A bit about us: About the Firm: Our client is a nationally recognized law firm with a strong regional presence, committed to delivering client-focused legal services. Our Grosse Pointe Farms office supports a wide range of litigation and corporate practice areas, and we are seeking a highly organized, detail-oriented Paralegal to join our growing team. Why join us? Benefits: Competitive salary and benefits package Health, dental, and vision insurance 401(k) with firm match Generous PTO and paid holidays Opportunities for professional development and growth Job Details About the Firm: Our client is a nationally recognized law firm with a strong regional presence, committed to delivering client-focused legal services. Our Grosse Pointe Farms office supports a wide range of litigation and corporate practice areas, and we are seeking a highly organized, detail-oriented Paralegal to join our growing team. Position Summary: The paralegal will work closely with attorneys to manage case files, conduct legal research, draft legal documents, and assist with trial preparation. The ideal candidate will have experience in litigation and a strong understanding of court procedures in Michigan. Key Responsibilities: Draft and review legal documents including pleadings, discovery, subpoenas, motions, and correspondence Manage case files from inception through resolution, ensuring organization and compliance with court deadlines Conduct legal research and summarize findings for attorney review Assist attorneys with trial preparation, including witness coordination and document exhibits File documents with state and federal courts (both electronically and in person as needed) Communicate with clients, experts, and opposing counsel in a professional and courteous manner Maintain accurate billing records and time entries in accordance with firm policies Qualifications: Associate’s or Bachelor’s degree required; Paralegal Certificate from an ABA-approved program strongly preferred Minimum of 3 years of litigation experience, preferably in insurance defense or medical malpractice Proficient in Microsoft Office Suite and legal practice management software Strong organizational and communication skills Ability to multitask and prioritize in a fast-paced legal environment Familiarity with Michigan court rules and procedures Benefits: Competitive salary and benefits package Health, dental, and vision insurance 401(k) with firm match Generous PTO and paid holidays Opportunities for professional development and growth Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.Company DescriptionJobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values. Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA). Ready to find a good job? Create your profile today at Jobot.com.Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.\r\n\r\nFounded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).\r\n\r\nReady to find a good job? Create your profile today at Jobot.com.

Job Description Dearborn West Dental is looking for a highly motivated Treatment Coordinator with the right personality! The ideal candidate must be willing to work hard to gain trust, maintain top quality customer service and have an interest in creating lifelong patient relationships. We are looking for someone to bring fresh ideas to the office that will benefit both patients and staff. You must have prior "Dental Experience" in order to apply. The role of the Treatment Coordinator is to be a liaison for both doctor and patient to prioritize prescribed treatment and overall oral health goals. This position is part-time on Mondays, Tuesdays, Thursdays and an occasional Friday as needed. Start time is 8:30am- 5:30pm Responsibilities are but not limited to: • Outline stages of treatment to allow patients to fully understand and accept necessary dental treatments in a timely matter., • Work alongside patients to create payment plans or apply for alternative financial options (outside sources or in-house options), • Process payments and understanding insurance verification/EOB, • Help maintain a full and productive schedule that benefits both patients and doctors., • Provide excellent customer service via phone/email/face-to-face, • Maintain confidentiality of all personal, financial and office matters, • Handle difficult conversations with compassion and respect, • A positive and energetic deposition to help motivate, • Attention to detail and have strong organizational skills, • Be able to multi-task accordingly and under pressure, • Excellent in person and telephone etiquette, • Polite and calm demeanor when handling a conflict, • Strong leadership skills, • Must be able to work independently and as an effective team member, • Previous knowledge of Dental Software is a BONUS or proficiency in computer knowledge., • Must have dependable transportation and a good attendance record, • Knowledge of Dental Insurance and Billing or Knowledge of Medical Billing and Insurance is required.Company DescriptionOur office has been in the Dearborn community for over 40 years! We have a wonderful staff and a phenomenal boss, we offer a wonderful work environment where we are all team players!Our office has been in the Dearborn community for over 40 years! We have a wonderful staff and a phenomenal boss, we offer a wonderful work environment where we are all team players!

Job DescriptionRequisition Title: Customer Care Representative II (0475J) US-MI-DearbornDescription At Percepta, we bring first-class service across each market we support. As a Customer Service Representative in Dearborn, MI, specializing in the automotive industry, you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. This unique program will provide the ability to connect with consumers through a social media application whether it is via phone, video chat, or online chat. During a Typical Day, You’ll · Provide an exceptional member experience in every interaction. · Provide insightful advice and direct support to members in need. Diagnosis of issues and provide resolution with teaching and guidance. · Partner with legacy app owners for troubleshooting and resolution. · Research and resolve billing or payment issues. · Own the member experience from the very beginning to the end, making decisions on whether to escalate or how to address issues, so the member is delighted and eager to continue to utilize the program. · Identify and present out of the box ideas and changes to other members of the team that will ensure this program is second to none. What You Bring to the Role · High school diploma required; Associate or bachelor’s degree is a plus. · 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing · A passion for exceptional customer service, the automotive Industry, and cutting-edge technology · Excellent communication skills – both verbal and written · Savvy with the use of technology, software, and social media applications (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends. What You Can Expect · Pay rate of $23 per hour · Health/Dental/Vision/Life Insurance · Flexible Spending Account (FSA) and Health Savings Account (HSA) · 401(k) with company match · Vacation/Sick Time and Paid Holidays · Tuition Reimbursement · Employee Assistance Program · Employee Discount Program · Training and Development Programs (Percepta College) · Employee Rewards Program (Perci Perks) A Bit More About Your Role In this role, you will act as a guide, teaching and guiding consumers through this savvy and innovative technological experience. Our goal is to provide an exceptional experience to our guests, to build a strong loyalty to the program. In this role, you will be focused on building relationships with members and providing an outstanding experience where they are delighted. About Percepta Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other. #LI-Hybrid

Job DescriptionRequisition Title: Customer Service Representative (046SY) US-MI-DearbornDescription At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. What You’ll Be Doing The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. This unique program will provide the ability to connect with consumers through a social media application, whether it is via phone, video chat, or online chat. During a Typical Day, You’ll • Provide an exceptional member experience in every interaction., • Provide insightful advice and direct support to members in need., • Diagnose issues and provide resolution with teaching and guidance., • Partner with legacy app owners for troubleshooting and resolution., • Research and resolve billing or payment issues., • Own the member experience from the very beginning to the end, making decisions on whether to escalate or how to address issues, so the member is delighted and eager to continue to utilize the program., • High school diploma required; an associate or bachelor’s degree is a plus, • 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing, • A passion for exceptional customer service, the automotive Industry, and cutting-edge technology, • Excellent communication skills – both verbal and written, • Starting pay rate of $16.00 per hour; some positions may pay up to $22.00 per hour (based on experience and other factors), • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College) In this role, you will act as a guide, teaching and guiding consumers through this savvy and innovative technological experience. Our goal is to provide an exceptional experience to our guests, to build a strong loyalty to the program. In this role, you will be focused on building relationships with members and providing an outstanding experience where they are delighted. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other.

Job DescriptionRequisition Title: Bilingual French Customer Service Representative (04200) US-MI-DearbornDescription At Percepta, we bring first-class service across each market we support. As a fully remote Customer Service Representative (Bilingual French) based in the Allen Park, MI area, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. This unique program will provide the ability to connect with consumers through a social media application whether it is via phone, video chat, or online chat. During a Typical Day, You’ll * Provide an exceptional member experience in every interaction. * Provide insightful advice and direct support to members in need. Diagnosis of issues and provide resolution with teaching and guidance. * Partner with legacy app owners for troubleshooting and resolution. * Research and resolve billing or payment issues. * Own the member experience from the very beginning to the end, making decisions on whether to escalate or how to address issues, so the member is delighted and eager to continue to utilize the program. * Identify and present out-of-the-box ideas and changes to other members of the team that will ensure this program is second to none. What You Bring to the Role * High school diploma required; Associate or bachelor’s degree is a plus * 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing * Fluent in French and English (both written and verbal) * A passion for exceptional customer service, the automotive industry, and cutting-edge technology * Excellent communication skills – both verbal and written * Savvy with the use of technology, software, and social media applications (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends. What You Can Expect • Starting pay rate of $16.00 per hour; some positions may pay up to $20.00 per hour + $2.00 per hour premium for the bilingual skill (based on experience and other factors), • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College) In this role, you will act as a guide, teaching and guiding consumers through this savvy and innovative technological experience. Our goal is to provide an exceptional experience to our guests, to build a strong loyalty to the program. In this role, you will be focused on building relationships with members and providing an outstanding experience where they are delighted. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. As a Percepta team member, you can expect: • Culture of Service – to be treated like you are the customer from day one, • Teamwork– belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges the value of your contributions, • Respect– a team that is accountable, dependable, and gives you their full attention, • Proactive– to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization, • Career Growth – lots of learning opportunities for aspiring minds, • Diversity – be a part of our growing diverse and community-minded organization that is all about having fun! Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.

Job Description Full Job Description About Pulse Primary Care - Visiting Physicians Division Pulse Primary Care's Visiting Physicians Division provides high-quality, home-based healthcare services to patients who are unable to visit our clinics. We pride ourselves on offering compassionate care that meets the needs of our homebound patients. We are looking for a dedicated Medical Receptionist to join our team and play a vital role in ensuring the smooth operation of our visiting physicians’ program. What We Offer to Support You: • Competitive benefits package to meet your financial, health, and work/life balance needs:, • 401(k) with employer match, • Comprehensive health, dental, vision, and life insurance, • Paid time off and parental leave, • Flexible spending accounts and disability insurance, • Optional identity theft protection, home/auto insurance, and pet insurance, • Flexible schedules with no weekend or holiday shifts, • Opportunities for professional development and career growth, • A collaborative and positive work environment focused on patient-centered care Position Summary The Medical Receptionist for the Visiting Physicians Division will manage administrative tasks to support our home-based healthcare services. You will be the first point of contact for patients and their families, coordinating appointments, managing patient records, and providing administrative support to our visiting physicians. Your role will ensure that our patients receive timely, compassionate care in the comfort of their homes. Key Responsibilities • Answer phone calls, respond to patient inquiries, and take messages for visiting physicians., • Schedule home visits for patients, ensuring that appointments align with the physician’s schedule., • Verify patient information and update medical records in the EMR system., • Process and file insurance forms, ensuring accurate billing for home visits., • Communicate with patients and families to provide updates and confirm appointments., • Assist with coordinating logistics for visiting physicians, including organizing patient routes., • Provide excellent customer service, maintaining a professional and empathetic demeanor when interacting with patients, families, and healthcare staff., • Support the visiting physicians’ team with other administrative tasks as needed. Qualifications: • High school diploma or GED required., • Prior experience as a receptionist or in a customer service role, preferably in a healthcare setting, is a plus., • Proficient in EMR systems and general computer usage., • Strong attention to detail with excellent organizational skills., • Ability to multitask and work in a fast-paced environment., • Compassionate, empathetic, and strong communication skills with a focus on patient-centered care., • Bilingual skills (if applicable) are a plus. Location: 15400 Michigan Ave., Dearborn, MI 48126 Employment Type: Full-Time Schedule: Monday to Friday, 9:00 AM - 5:00 PM, no weekends or holidays

Job DescriptionSalary: Job Description The Client Services Analyst plays a key role ensuring the successful delivery of our services to our clients. In this role, you will provide essential operational support to our account management team while serving as a reliable resource for clients employees. It is your responsibility to handle administrative tasks, coordinate with vendors and carriers, and work alongside other members of the benefits consulting team to help our clients succeed. Practically speaking, the Client Services Analyst role encompasses a wide variety of activities. Aside from supporting issue resolution and client onboarding, you will be responsible for managing eligibility changes across carrier systems, maintaining projects in Asana, handling employee inquiries about benefits, and providing critical support during open enrollment periods. You will coordinate with insurance carriers, third-party administrators, and internal stakeholders to ensure seamless benefits administration. To be effective in this role, you need to develop strong organizational skills and attention to detail while building working relationships with clients, carriers, and colleagues. Your systematic adherence to project management and enthusiastic approach to client support will ensure that nothing falls through the cracks, enabling our account management team to focus on strategic client relationships and business development. Job Responsibilities Issue Tracking and Resolution. Facilitate transparent communication between clients, vendors, and the internal team. Organize all work project management system, Asana, to ensure nothing falls through the cracks, providing stakeholders with real-time visibility into issue status and creating accountability for timely resolution across all parties involved. Onboarding new clients. Help the account services team onboard new clients. Establish organized client folders, build detailed template projects in Asana, and systematically collect and catalog required client data. Coordinate with multiple stakeholders including carriers and third-party vendors, and ensure all administrative systems and carrier interfaces are properly configured before launch. Maintain detailed project timelines and checklists to guarantee nothing is overlooked during the transition from signed AOR to active client relationship. Employee Support and Engagement. Serve as a direct resource for our clients employees, handling inbound calls and emails related to their benefits. Address claims issues and billing questions and provide clear explanations of benefit coverage and policy interpretations. Guide employees through enrollment processes, coverage changes, and life event modifications while ensuring accurate understanding of their benefit options. Collaborate with insurance carriers and third-party administrators to resolve employee concerns promptly. Eligibility Management. Oversee the comprehensive management of employee eligibility changes, including new hire additions and termination processing across multiple carrier systems. Serve as the primary liaison between clients, insurance carriers, and benefit administration platforms to establish and maintain automated file feeds and data integrations. Develop and optimize eligibility workflows to streamline enrollment processes, reducing manual intervention while ensuring accuracy and compliance. Maintain working knowledge of various carrier platforms and systems to effectively troubleshoot eligibility issues and coordinate seamless data transfers between HR systems and insurance providers. Open Enrollment Support. Provide essential behind-the-scenes support to internal team members during annual open enrollment periods. Assist with scheduling OE meetings, preparing client-specific materials and documentation, and maintaining detailed project tracking systems to keep all stakeholders informed of progress and deadlines. Strong attention to detail in supporting quality control efforts. Post-enrollment duties include enrollment reconciliation processes. About You People who thrive in this position: • Love interacting with people., • Have strong organization and project management skills., • Feel comfortable managing multiple projects and tasks simultaneously., • Take on all projects with enthusiasm, regardless of complexity, • Create positive relationships with clients and coworkers., • Always look for opportunities to add value., • Are great communicators Education, Training, and Experience • Bachelor's Degree in Business Administration, Finance, Economics, Communications, Human Resources, or other related field or commensurate work experience., • At least two to four years of experience required, preferably in a client support role., • Previous employment at an employee benefits consulting firm, insurance agency, or financial services firm., • Knowledge of group insurance (medical, dental, vision & life and disability products)., • Proficiency in the Microsoft Office suite of software. Experience with Asana, Box, Salesforce, and/or Craft is considered a plus., • Strong aptitude in project management, written and verbal communications, presentations, critical thinking, and financial analysis., • Commitment to the accuracy of own work product and client deliverables., • Must be able to follow directions, be detailed, organized and resourceful. About LoVasco LoVasco is on a mission to inspire, engage, and empower one million people to build healthier and wealthier lives. Our core focus is to help organizations deliver world-class benefits and compensation to the employees they care about and steward individuals financial wellbeing in and out of the workplace. We serve two core audiences: • HR and C-suite professionals of middle market companies looking to elevate their total rewards strategy (health benefits, retirement plans, compensation, and well-being)., • Individuals looking for concierge-level financial planning and wealth management in the context of a deep relationship with a trusted advisor. We are an energetic, rapidly growing company who values our commitment to taking care of people. Located in downtown Detroit, LoVasco hires dedicated professionals who deliver the highest degree of expertise and service to our clients. Our Core Values • Innovation, • Collaboration, • Accountability, • Respect, • Ethics Career Path At LoVasco, we believe in investing in our employees and providing opportunities for job development and career expansion. Here are just a few other positions the Client Service Analyst could grow into: • Account Manager: In this role, you will typically be the first point of contact for clients. You will be responsible for building presentations, interacting with our carrier partners, helping employees of our clients, managing data, and supporting your colleagues. Expect more accountability and facetime with clients., • Financial Analyst: If you like crunching numbers, own the financials consulting process for our clients. You would be responsible for managing our financial models, assigning work to your colleagues, peer reviewing work, and presenting to clients., • Data Analyst: Our consulting team could not do what they do without our brilliant data engineers that design efficient reporting workflows. If you know how to code, or are interested in learning to code, this might a great role for you. Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • Competitive compensation, • 401(k) plan and company match, • Employer paid life insurance, short-term, and long-term disability insurance, • Flexible spending account, • Generous paid time off, • Paid parental leave, • Summer Friday hours, • Professional development assistance, • Volunteer days with local charity, • Team building events and outings, • Remote and flexible work environment

Job Description Billing Specialist Valicor is looking for a Billing Specialist to work onsite in our Detroit Facility. Responsibilities: • Accurately create invoices based on customer contracts and plant data., • Respond to customer invoice inquiries in a timely fashion, • Ensure accurate data is being entered by the Plant for services provided, • Assist in setting up new customer accounts, • Work with Sales, Plant, and customers to resolve open issues, such as missing PO’s, payment issues, and invoice disputes, • Audit and reconcile customer accounts, • Assist in drafting SOP’s and best practices for job function, • Collaborate cross functionally with other departments (Operations, Sales, Finance) to identify efficiency opportunities., • 2 -3 years recent billing with Accounts Receivable ledger experience, • Some college preferred but not required, • Attention to detail is a key component of this role; in addition to being a self-starter and having basic Excel and computer skills, • Experience in Microsoft CRM Field Service/ERP Billing System, • Ability to work in a fast-paced, team-oriented environment What We Offer: Valicor offers competitive pay based on experience. Benefits package includes medical/dental/vision, paid holidays and time-off, short-term disability, long-term disability, matching 401k, and life insurance. Valicor is an Equal Opportunity Employer and participates in E-Verify. We strongly encourage women, minorities, individuals with disabilities and veterans to apply.