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Semperis Scale Smb Customer Success Manager At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That's why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America's Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee. We are seeking a Scale Smb Customer Success Manager to work with our Small to Medium-Sized Business Commercial, SLED, and Federal customers. You will help scale our success programs for our growing segment of Scale Smb customers. You will play a key role in building and managing our scale and digital customer success programs for our growing Smb customers across the Central Time Zone delivering an exceptional customer journey. As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. You will be an essential member of our Customer Success team, collaborating closely with cross-functional teams including Technical Delivery and Sales teams to maximize opportunities for our Small and Medium Size Business customers and Semperis. Our Customer Success Managers are strategic and empathetic communicators who can convey complex concepts in a clear and concise manner. Our CSM will build and nurture long-lasting relationships across multiple client accounts. Our CSM's strengths include cyber-security experience, the ability to identify gaps in the product and internal operations and build effective and scalable solutions to address them. Our CSM will also onboard new customers, ensuring a smooth and successful implementation of our solutions. You will be responsible for: Customer Lifecycle & Programs • Execute and maintain Success plans for your portfolio of strategic and scale customers throughout their lifecycle (onboarding, adoption, optimization, expansion, renewal)., • Implement and run one-to-many engagement programs:, • Onboarding cohorts and digital onboarding journeys, • Product enablement webinars and office hours, • Proactive health checks and optimization clinics, • Campaigns for new features, product upgrades, and best practices, • Own and report on customer health, satisfaction, retention, and growth targets for your pooled book of business., • Use usage data, risk scores, and alerts to identify low adoption, technical risk, or churn signals and drive mitigation plans at scale., • Conduct product health checks and present findings with clear, actionable recommendations to improve security posture (Active Directory, Entra ID, and related identity infrastructure)., • Lead training and enablement sessions, and record training videos to (1: many and 1: few) to ensure the product meets user needs and is broadly adopted., • Act as the voice of the customer by gathering insights and feedback from your portfolio to inform Product, Engineering, and GTM teams., • Collaborate with Product Management on new developments, ensuring features and improvements align with customer needs and scale motion requirements., • Maintain precise and consistent recordkeeping within SFDC and CS tools to enable Support, Sales, and Customer Success teams to provide personalized interactions at scale., • Identify customer champions, references, case study opportunities, and participants for community or advisory programs., • 2+ years' experience as a Customer Success Manager, Technical Account Manager, or related customer-facing role in a Cybersecurity SaaS solutions company., • Aptitude and drive to develop and maintain an essential understanding of Semperis solutions and related Microsoft technologies including Active Directory and Entra, • 2+ years of experience working with C-level Executives that includes meetings, high-level presentations, and collaborative discussions, • Ability to understand and explain technical cybersecurity data, • Excellent communication and project management skills, • Proactive; ability to build and maintain strong relationships with customers, anticipate customer needs, and have solutions ready when they are, • Intellectually curious; driven to expand the cybersecurity domain and professional expertise, • Responsive and adaptive to changing situations, • Turn telemetry, health scores, security findings, and attack surface metrics into compelling business narratives that justify investment and drive adoption., • Project and program management across a large portfolio:, • Comfortable orchestrating onboarding, adoption, maturity roadmaps, and expansion plays for many customers simultaneously., • Conflict resolution and expectation management:, • Calm and structured during security incidents, escalations, or complex troubleshooting, with clear communication and next steps., • Consultative selling & value realization mindset:, • Good understanding of cybersecurity product experience at a security vendor, including:, • Running or delivering product health checks, • Interpreting and articulating findings (risk, exposure, coverage), • Configuring or tuning alerts, rules, or policies You'll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you're someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life—we'd love to meet you. Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices—or where the job description specifies a required location—will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days. Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by the Semperis application is solely to determine suitability for employment, verify identity, and maintain employment statistics. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and/or other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to

You'll work on the staff of the Fusion Director of Sales for your region and play a critical role in scaling one of Autodesk's most strategic businesses. Proven success as a front-line Field Sales Manager in complex software sales. We are hiring a Fusion Field Sales Manager to lead a team of high im

The Key Accounts Business Development Manager, reporting to the Director of US Sales, will be responsible for developing business opportunities for WillowWood, a leading manufacture of prosthetic medical devices, across a portfolio of assigned customers that will evolve over time. Practical knowledg

Job DescriptionBenefits: • Free uniforms, • Opportunity for advancement Ace Handyman Services of North Dallas is one of the fastest-growing home repair, maintenance, and improvement companies in the area. Were looking for a dynamic and customer-focused professional to join our team as a Customer Service Representative & Digital Marketing Coordinator. This full-time position plays a key role in both customer experience and brand engagement. This person will serve as a point of contact for our clients while also managing our local digital marketing and social media presence. Youll work closely with our craftsmen, office team, and Operations Director to ensure smooth operations, outstanding customer satisfaction, and growth across all service lines. Compensation & Benefits • Competitive pay, • Paid vacation, • Advancement & professional growth opportunities, • Regular performance and pay reviews Customer Service & Operations • Serve as the first point of contact for incoming customer inquiries via phone, email, and web requests., • Provide accurate job information, service education, and estimates; close sales over the phone., • Schedule and dispatch craftsmen using company CRM and scheduling systems., • Manage daily and weekly work schedules, ensuring optimal efficiency and customer satisfaction., • Conduct post-service follow-up calls to ensure quality and resolve concerns., • Accurately enter and maintain customer and job data in the CRM platform., • Collaborate with the Operations Director and craftsmen to ensure seamless handoffs from scheduling to job completion., • Support light administrative tasks such as filing, invoicing, and materials coordination.Sales & Customer Growth, • Work toward individual and team sales goals., • Proactively engage existing customers for repeat and referral business., • Educate clients on promotions, seasonal services, and membership programs., • Participate in community events and local partnerships to support brand awareness and customer acquisition.Digital Marketing & Social Media, • Develop, schedule, and manage posts across social media platforms (Facebook, Instagram, Google Business, Nextdoor, etc.)., • Create engaging content that highlights our services, team, and community involvement., • Respond promptly to social media inquiries, reviews, and comments in a professional manner., • Monitor campaign performance and social media analytics to optimize engagement., • 49 years of experience in customer service, scheduling, or inside sales., • Strong written and verbal communication skills; professional phone presence., • Tech-savvy with proficiency in Microsoft Office, Teams, and CRM systems (ServiceTitan experience is a plus)., • Basic understanding of digital marketing, social media management, or content creation., • Excellent organizational and multitasking skills with strong attention to detail., • Positive, self-motivated, and collaborative team player., • Experience in small business, home services, or franchise environments., • Familiarity with Adobe, Canva, or similar design tools., • Basic SEO knowledge or experience with online engagement metrics. If youre passionate about helping others, love working in a fast-paced environment, and want to grow your career with a company that values community and craftsmanshipwed love to meet you!

Job Description GENERAL FUNCTION / SUMMARY As a Regional External Specialist, your primary objective is to provide unwavering support internally and externally to our life insurance agents to promote our All-in-One financial services. You will serve as their trusted resource, empowering agents with the tools and guidance necessary to excel in their roles. Your main roles include recruiting agents, providing ongoing development and support. Your mission is to ensure our agents deliver exceptional service to their clients, navigating them through their financial journey with expertise and care. MAJOR DUTIES AND RESPONSIBILITIES • Promote our All-in-One service platform for insurance agents and financial professionals as part of recruiting efforts., • Approach potential prospects with outreach activities including cold calls, marketing events, and in-person visits to recruit agents and financial professionals., • Serve as a point of contact to build business relationships and participate in various events, set up booths, and distribute promotion materials., • Analyze product performance to assist agents in meeting clients' financial needs and optimizing their goals., • Educate agents on new concepts in retirement preparation and wealth transition through financial planning., • Support affiliated life agents with insurance sales and transactions, including scheduling medical exams and collecting insured data., • Attend regular training sessions to stay updated on product knowledge across all insurance carriers., • Support Regional Internal Specialist with assigned tasks to ensure smooth operations within the regional office. BASIC QUALIFICATIONS • Licensing in Life, Health, and Accident Insurance is preferred. New hires must obtain proper licensing within the first 90 days., • Bilingual in English and one of the following: Mandarin Chinese, Vietnamese, Japanese, or Korean., • Minimum of 3~5 years of experience in sales, recruiting, networking, cold calling, or business promoting activities., • Local and out-of-state traveling is required to attend events and visit potential prospects., • Ability to work on weekends i.e., once a month to support local seminars and events., • Ability to thrive in a fast-paced environment, with a career-oriented mindset, professional etiquette, and a positive learning attitude with a growth mindset. OPPORTUNITIES FOR GROWTH Experienced External Specialists may advance to the Regional Director and lead a branch. Regional Director • Manage office operations within the stationed region., • Oversee office production and development., • Supervise Regional Internal and External Specialists., • Motivate and enhance existing agent productivity., • Oversee the entire region, including all offices within it., • Responsible for overall production and development., • Supervise Regional Directors, External Specialists, and Internal Specialists. WHO WE ARE With over 30 years of experience, TransGlobal has grown into the largest Asian-focused, all-in-one financial services platform in the U.S. We offer a comprehensive suite of services-including life and health insurance, annuities, real estate, private lending, tax and estate planning, and investment management-through a network of 30+ branches across 14 states and over 5,000 professional independent agents. Our mission is to deliver trustworthy, customer-centric financial solutions, all in your language and aligned with your goals. WHY JOIN US • Industry Leader: Join the nation's largest Asian-focused financial services firm with a well-established brand and expansive network., • Multilingual & Multicultural: Work in a dynamic, diverse environment that understands and serves multicultural communities., • Career Growth: Access to cross-functional training, licensing support, and professional development opportunities., • Collaborative Culture: Be part of a supportive team that values innovation, initiative, and shared success., • Impactful Work: Help individuals and families achieve financial security and generational wealth. WHAT WE OFFER • Competitive salary and benefits package., • Opportunity to work in a collaborative and innovative environment., • Professional development and growth opportunities., • Pay starts at $21.92 -$28.85/hour based on experience.

The Director of Sales is responsible for leading and managing all sales activities to achieve revenue growth and profitability targets. The Senior Director Sales oversees, coaches, and motivates a team of sales professionals, ensuring high performance and alignment with GEODIS' values and objectives

A leading SaaS provider located in Texas seeks a Director of Account Expansion. Candidates should possess extensive B2B SaaS sales experience, strong leadership skills, and the ability to navigate complex sales environments. This role is responsible for scaling sales through upselling and cross-sell

A leading software company is seeking a Director of Sales for the Americas to drive growth and manage key sales teams. Ideal candidates have a proven track record in software sales leadership, strong coaching abilities, and an executive presence to influence senior leaders. You will create a unified

Job Description Position Summary The Onboarding & Customer Success Specialist is a client facing, hybrid role responsible for delivering a high quality onboarding experience while driving early and ongoing customer success. This position ensures new dealership clients are successfully introduced to the platform, thoroughly trained, and supported beyond go live to promote long term adoption, satisfaction, and retention. Serving as a key bridge between Sales, Implementation, Support, and Operations, this role provides structured onboarding, role?based training, proactive account audits, and retention focused outreach to ensure consistent and measurable customer outcomes. Key Responsibilities Onboarding & Training • Collaborate with the Director of Operations to develop and maintain structured training materials for both customers and internal teams, • Lead or co lead onboarding and training sessions alongside the Director of Operations to ensure consistency and quality, • Create and update training documentation and presentation decks based on Master Class recordings and key training sessions, • Deliver structured training sessions for dealership Administrators and Advisors, ensuring clear understanding of workflows, system navigation, and daily usage, • Partner with Implementation and Operations teams to ensure onboarding milestones are completed on time, • Maintain onboarding and training documentation, recorded resources, and learning materials, • Conduct post go live audits (one week after launch) to assess account health, pending payments, feature usage, and configuration accuracy, • Analyze platform and CRM data to identify customers not fully utilizing core features, • Recommend corrective actions and submit Support tickets for required updates or activations, • Route all configuration, reporting, and system update requests through the HubSpot Help Desk, • Monitor ticket progress and ensure timely resolution, • Escalate behavioral concerns, process non compliance, and refund related matters to the Director of Operations, • Ensure compliance with approval requirements for credits and refunds, • Identify and communicate recurring issues, risks, and improvement opportunities to Operations and Leadership, • Log all onboarding, training, and retention activities in HubSpot, including calls, meetings, tasks, and follow ups, • Maintain organized task statuses and tags to support visibility, accountability, and reporting, • Ensure documentation accuracy to support effective cross functional collaborationCompany DescriptionRightStaff was recognized by INC 5000 as one of the fastest growing companies in the nation. RightStaff's unique process and approach to staffing has enabled us to provide services that far exceed our competitors in the areas of resource qualification, delivery and performance measurement. Voted Best Places to work in the Dallas/Fort Worth area. RightStaff is a nationwide IT solutions partner. We offer a full range of services, covering recruitment, project management, rollouts, project deployment, staffing, consulting services, and direct hire placement. RightStaff is continuing to grow our service offerings every year, offers excellent compensation, and a great opportunity for career growth.RightStaff was recognized by INC 5000 as one of the fastest growing companies in the nation. RightStaff's unique process and approach to staffing has enabled us to provide services that far exceed our competitors in the areas of resource qualification, delivery and performance measurement.\r\n\r\nVoted Best Places to work in the Dallas/Fort Worth area. RightStaff is a nationwide IT solutions partner. We offer a full range of services, covering recruitment, project management, rollouts, project deployment, staffing, consulting services, and direct hire placement. \r\n\r\nRightStaff is continuing to grow our service offerings every year, offers excellent compensation, and a great opportunity for career growth.

Job DescriptionDescription: Avion Hospitality is a rapidly growing hotel management company built on a foundation of Trust, Transparency, and Results. Our newly created Task Force team plays a critical role in supporting our hotels, owners, and teams with leadership continuity and performance acceleration. If you thrive in high-impact, fast-paced environments and have a passion for hospitality, this is your opportunity to make a meaningful difference across the country. About the Role: Avion Hospitality is expanding—and with it, the need for sales leadership that can step in, assess quickly, and drive results. The Task Force Director of Sales will serve as the sales leader for hotels in need of temporary coverage, strategic turnaround, or sales team development. Core Responsibilities: • Serve as the lead seller and sales strategist during leadership vacancies or performance slumps., • Develop and execute sales strategies to drive occupancy, ADR, and group bookings., • Conduct proactive sales calls and property tours to grow market share., • Reinforce brand standards, Avion sales processes, and team accountability., • Provide sales training and development to property-based sales teams., • Experienced Director of Sales or DOSM in select or full-service environments., • Proven track record of business development, account management, and team leadership., • Hilton, Marriott, or Hyatt experience required., • 4+ years in a Director of Sales or DOSM role, preferably across multiple segments., • Experience working with Marriott Sales Office (MSO), Hilton Lanyon, or Hyatt LDR systems., • Strong client relationship and negotiation skills., • Ability to drive measurable revenue improvement within 30–60 days., • Must be willing and able to travel extensively (up to 100%).

Position: Field Sales Manager Job Description: What You'll Be Doing * Responsible for driving strategy and delivering results: Makes recommendations to Sales Director on strategy and customer plans. Through data analysis and past experience make solid decisions on strategy and direction. Direct value added sales opportunities by implementing supply chain, engineering, supplier, or service excellence strategies. Identifies and helps achieve sales branch goals, not just team goals. * Manage Team: Recruits, hires and mentors sales staff. Manage employee performance. Ensure team is trained and has resources to deliver sales plans. Coach and provide feedback to employees. Deliver high potential sales representatives for future management roles. Use managerial courage to make difficult decisions when necessary. Prepare development plans for employees. * Develop customer, supplier and vendor relationships: Enhance manager relationships with key contacts by providing superior service and operation excellence. Implement effective and practiced techniques for solving problems. Effectively communicate with all levels (supplier, customer, vendor). Attend reviews and meetings. Increase management presence at customer accounts in order to achieve access to decision makers. * Leadership: Act as leader in the branch. Instill vision and create enthusiasm to achieve goals. Use data and analysis to make recommendations to team and to management. Responsible for budgeting and planning. Key leader in facilitating implementation of process improvement based on data. * This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow. What We're Looking For * 5+ years of experience in a sales leadership position, managing a team of direct reports. * 5+ years of experience in IT Channel Sales. * Experience working with Dell is preferred. * Adapts departmental plans and priorities to address resource and operational challenges * Decisions are guided by policies, procedures and business plan; receives guidance from senior manager * Provides technical guidance to employees, colleagues and/or customers * Accountable for the budget, performance and results of a medium-sized team or multiple small teams * Exercises full management authority, including performance reviews, pay decisions, recruitment, discipline, termination and other personnel actions * Addresses issues with impact beyond own team based on knowledge of related disciplines Experience / Education Typically requires a minimum of 10 years of related experience with a 4 year degree; or 8 years and an advanced degree; or equivalent experience. Work Arrangement Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. Travel requirement 5 - 8 weeks per quarter. What's In It For You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package. * Medical, Dental, Vision Insurance * 401k, With Matching Contributions * Short-Term/Long-Term Disability Insurance * Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options * Paid Time Off (including sick, holiday, vacation, etc.) * Tuition Reimbursement * Growth Opportunities * And more! Annual Hiring Range/Hourly Rate: $126,300.00 - $205,704.14 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-TX-Texas (Remote Employees)-Central Time Zone Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion. Time Type: Full time Job Category: Sales EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) () All Arrow job postings are for existing job vacancies . We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.

Proficiency in Salesforce and Microsoft Office Suite. Proven track record of success in IT technology consulting sales, with at least 5-7 years of experience in a leadership role. We are seeking an experienced Director of Sales to join our team.

The Senior Director Sales overseas, coaches, and motivates a team of sales professionals, ensuring high performance and alignment with GEODIS’ values and objectives. The Senior Director Sales also monitors market trends, analyzes sales metrics, and prepares regular reports for senior management. C

The Director of Sales of Tour Operators and OTAs is responsible for developing and executing the Sales strategy for a portfolio of all-inclusive resorts within a defined region, with a primary focus on Tour Operators (TOs) and Online Travel Agents (OTAs). The Director of Sales TO and OTAs works clos

The Community Sales Director (“CSD”) is responsible for achieving and exceeding the community’s monthly and quarterly revenue/sales targets; developing the community’s internal and external marketing; and building the community’s strategic relationships with various referral sources to pro

We are seeking a Director of Sales to lead sales strategy development in collaboration with the Strategic Account Manager, oversee brand management, and manage both the customer service and application engineering teams. Minimum of 7 - 10 years in sales leadership, brand management, or technical sal

A leading software company is seeking a Director of Sales for the Americas to drive growth and manage key sales teams. Ideal candidates have a proven track record in software sales leadership, strong coaching abilities, and an executive presence to influence senior leaders. You will create a unified

A leading software company is seeking a Director of Sales for the Americas to drive growth and manage key sales teams. Ideal candidates have a proven track record in software sales leadership, strong coaching abilities, and an executive presence to influence senior leaders. This position offers comp

Job Description Start an amazing sales career with Trust Group! Paid training will be provided for Full Time Sales Representative position. Why is healthy competition important at Trust Group, Inc? If you ever grew up playing sports you understand the values that comes from sports. From learning how to work as a team, the dedication it takes day in and out to perform at your best and the leadership skills required. All of these things breed a winning mentality. If you’re ready to join a work family that takes pride in coaching and developing each team member into the best version of themselves, then APPLY TODAY! Perks and benefits you will gain in return: • Work with like-minded individuals who are motivated, competitve, team-oriented and love to win, • Bonuses and incentives, • Base pay and high commission opportunity, • Health care reimbursement for full time employees, • Unparalleled self confidence in communication and presentation skills, • Solid experience in sales, marketing, and customer service industry, • National and international travel opportunities for top performers We all know what it’s like to be the new kid on the team so we are dedicated to providing the best daily training to guarantee success because when YOU WIN, WE WIN TOGETHER! • The first week of training will consists of learning and practicing sales fundamentals and customer service, • Follow standards to maintain quality service and guarantee customers receive exceptional service throughout the sales process, • Be a stellar brand ambassador for our energy client by building rapport with customers and answer any questions, • Implement sales strategies to acquire new customers, • Work in team settings to boost morale and adopt a team mentality on the sales floor Top team members will be cross-trained in operational management and leadership to take on roles such as team lead, trainer, branch manager and organization director. Ideal Candidate: Previous sales experience is not required. • 2-4 years degree is preferred, • Excellent communication and relationship building skills, • Competitive nature to be the best and strive for continuous self-improvement, • Team player attitude is a must, • Work ethic and discipline to hit metrics and quotas, • A never give-up mindset, • Good problem solving and decision making, • High interest in sales and marketing and working in a customer-centric atmosphere Company DescriptionWelcome to Trust Group. We hope you enjoy learning more about our company, services, culture, and team. Our company was founded on one simple basis, provide continuous opportunities for all individuals seeking to better themselves professionally or personally. We are here to train and develop the future leaders of tomorrow. We offer a top notch training program in sales, marketing, management, and leadership development. We are not your standard 9 – 5ers. You will not find any cubicles in our office. Here at Trust Group, the amount of success that someone achieves is directly proportional to the amount of effort they put into it. Our commitment is to our people. This includes our clients, customers, and team. We provide a positive, energetic and fun environment that encourages excellence.Welcome to Trust Group. We hope you enjoy learning more about our company, services, culture, and team. Our company was founded on one simple basis, provide continuous opportunities for all individuals seeking to better themselves professionally or personally. We are here to train and develop the future leaders of tomorrow. We offer a top notch training program in sales, marketing, management, and leadership development. We are not your standard 9 – 5ers. You will not find any cubicles in our office.\r\n\r\nHere at Trust Group, the amount of success that someone achieves is directly proportional to the amount of effort they put into it. Our commitment is to our people. This includes our clients, customers, and team. We provide a positive, energetic and fun environment that encourages excellence.

Job DescriptionDescription: Position Summary: The community concierge is the first contact for all visitors as well as the support person for administrative tasks. This position requires creating an excellent experience for everyone who enters and/or calls the community through professionalism, hospitality, and courtesy. Additionally, this position requires organization, multi-tasking and basic computer skills. Essential Functions: • Answers incoming calls, both internally and externally, in a warm, pleasant and professional manner, • Ensures that all messages are relayed promptly to the intended person, • Maintains current visitor log, • Greets all visitors, residents, family members and associates in a warm and inviting manner on the phone and by standing and walking around the desk for anyone entering the community, • Ensures that the reception areas are clean, hospitable, and inviting., • Ensures the compliance of all concierge team standards and first impression captain standards for the community entrance from the driveway entrance (s) through the lobby, • Responsible for creation and maintenance of resident face sheets utilizing the Yardi system o Inputs resident information for faces and uploads resident photograph, • Updates information as it changes and ensures updated face sheet is distributed to all appropriate locations, • Inputs data related to resident assessments into the Yardi system as directed by the Executive Director and Director of Resident Care, • Inputs all work orders received into the Direct Supply TELS system, • Ensures all issues or concerns related to an inviting environment and hospitable atmosphere are shared with the First Impressions Captain, Director of Maintenance and Executive Director. This includes, but is not limited to: o Driveway entrance (s) o Roadway to community entrance o Front Porch/Entry o Lobby o Hospitality Room o Reception Area, • Ensures proper “Show Ready” appearance of all areas listed above., • Possess and maintain knowledge of the community, its benefits, service provided, the residents and associates, • Be able to assist the Dir. of Community Relations and/or Dir. of Sales with inquiries when necessary, • Assists Business Office Manager with administrative support as needed including, but not limited to:, • Executive Director Credit Card Summary o Petty Cash Maintenance and Reconciliation o Deposits into Yardi o Checkbook Maintenance o Purchase journal at end of month o Key in Accounts Payable, • Offers refreshments to visitors and make them feel welcome and comfortable, • When interacting with residents and/or family members, is mindful of the Residents’ Rights to Privacy, • Coordinates appointments for residents requesting transportation, hairdressing, or other services – keeping accurate records pertaining to resident charges for such services, • Collects the residents’ mail and prepares it for distribution., • Performs community mail duties such as receiving and sending packages, • Assists with preparing community brochure packets when necessary and keeps an ample supply at the reception area, • Keeps interaction with co-workers to a minimum maintaining professionalism in lobby area, • Assist the community Executive Director and/or other departments with additional administrative duties as assigned by supervisor, • When using a company computer follows company guidelines on proper computer usage, • Dresses professionally and is in uniform., • Maintains professional decorum at all times., • The ability to work in a safe and alert manner, • The ability to take ownership for associate’s safety and the safety of the residents, • Must disclose any medication that might impair associate’s ability to perform the job safely or competently. Non-Essential Functions: • Leads by example exhibiting the CORE Values through servant leadership, • Encourages teamwork and promotes company philosophy, • Attends required community meetings and participates Life Enrichment activities when able, • Completes all required courses in adherence with HRA University, • Is prompt and able to perform the required duties of the position on a regular, predictable basis, • Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent, • Becomes familiar and understands the steps for fire evacuation, • All associates are responsible for maintaining a safe and secure environment for all community residents Requirements: Qualifications/Skills/Educational Requirements: • Must have a high school education, • Must be able to communicate effectively, • Must possess excellent customer service skills, • Must possess an understanding and ability to demonstrate hospitality to all community visitors, • Must have patience, tact, cheerful disposition and enthusiasm at all times, • Must possess basic computer usages and data entry skills, • Knowledge of Microsoft Office applications preferred, • Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts In all Florida Companies, this position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information regarding the Clearinghouse, disqualifying offenses, and exemption procedures, please visit:

Job DescriptionThis role will be part of the Commercial team at Atlantic Aviation. She/He is responsible for supporting Commercial efforts by owning and optimizing the pricing and go-to-market strategy for all rent products and tenant real estate, including establishing and communicating targets, supporting the field GMs in identifying, targeting, and negotiating with prospects and existing customers on renewals, overseeing all field and Executive reporting on tenant rent and owning centralized external communication. He/she will maintain consistent relationships with key aircraft management contacts to shorten the sales cycle for tenant space and ensure visibility into upcoming space needs and development opportunities. She/he will require both the strategic vision to be able to develop the go-to-market strategy for our real estate as well as the interpersonal skills required to engage with both customers and field managers to optimize our pipeline and real estate footprint. He/She will serve as centralized point of contact for network customers with respect to real estate needs. The individual will report to the VP Yield Management and Customer Strategy but will also work alongside different layers of the organization, e.g. Director of Revenue Management, CCSO, COO, the sales teams, field GMs and ADs, Finance teams, etc. The Atlantic Aviation team is agile and collaborative, we align to make cross-functional strategic decisions; the ideal candidate fits seamlessly into our performance driven culture. Position will be located in Plano, TX. Headquartered in Plano, Texas, Atlantic Aviation welcomes customers at more than 100 fixed base operator (FBO) locations – from the Hawaiian Islands to Caribbean islands and all points in between throughout the US. We offer a wide range of aircraft ground handling and flight hospitality services, including fueling and line services, hangar and ramp storage, modern executive terminals for passengers and crews, and much more. We are firmly committed to diversity, equity, and inclusion throughout our network and aspire to be the employer of choice in our dynamic segment of aviation. We invest in enhancements to our safety, service, technology, and strategic infrastructure in order to provide more choices, improved experiences, and better value for customers. Atlantic Aviation intends to lead the way to a more sustainable future for business and general aviation. Atlantic Aviation is “local everywhere” - providing a safe, friendly, and familiar experience across North America. To learn more about Atlantic Aviation or to make a reservation at any of our 100+ FBOs, visit AtlanticAviation.com. Website • Work closely with the Revenue Management team to establish and maintain base/ product level real estate target rates, balancing the occupancy rates and pipeline demand, • Develop and maintain a go-to-market engine for efficiently identifying and externally showcasing available space within the network, • Establish customer-facing function for centralizing space inquiries and addressing customer needs comprehensively, including owning the Real Estate content on the website., • Maintain ongoing contact with customers and management companies to efficiently address available space within the network and proactively prepare for their upcoming aircraft deliveries or customer relocations, • Assist General Managers and Area Directors in identifying potential customers to support business cases for new construction, working closely with the Business Development team, • Maintain awareness of Business Development projects and timelines to support new opportunities and communicate about upcoming development, • Interact with GMs on a regular basis to ensure Use & Occupancy agreement renewals are handled in accordance with best practices and in line with targets, • Advise on GM reporting requirements to ensure tools and visuals continuously drive toward stated goals and support the overall real estate strategy, • Function as point of contact for Strategic Account static display planning and liaison with GMs, • Support GMs in successfully managing and pricing non-aircraft hangar usage (i.e. events, filming, etc.), • Work closely with sales team members to support real estate needs for their owned accounts, • Collaborate with GMs, Commercial, and Finance teams to set rent product budgets and ensure execution to meet and exceed annual targets.Required Skills, • The ideal candidate is intellectually curious, analytical, technically savvy, operationally astute, performance-driven and highly collaborative. We seek an engaging team player who takes ownership of responsibilities with minimal supervision and consistently demonstrates integrity, responsibility, care, passion and innovative spirit., • Minimum 2+ years’ experience in FBO management preferred; established relationships with key clients or previous CRM experience a plus Proficient in Excel, Word and PowerPoint, internal reporting sources included PowerBI reports and JetStream database., • Skilled at reading and interpreting contracts, • Independent thinker and self-motivated worker with advanced planning, organization, critical thinking, decision- making, attention to detail, and communication skills, • May be required to travel to attend training/meetings, work with onsite personnel, or manage special projects

Job Description Summary of Position : The Director of Field Services is responsible for the strategic, financial, and operational leadership of all field operations within the assigned region. This role ensures the delivery of high‑quality service that meets customer expectations, contractual obligations, and corporate objectives. The Director oversees all field personnel and assets, drives operational excellence through the use of automation and technology, and develops a high‑performing team aligned with company goals. This position also carries full P&L responsibility for Field Services, including budgeting, forecasting, financial performance management, cost optimization, and revenue contribution associated with service delivery operations. The Director acts as a key business leader—collaborating cross‑functionally, supporting sales and account management efforts, and driving strategic initiatives to support growth, scalability, and customer satisfaction. Essential Functions: • Operational Leadership : • Provide day‑to‑day leadership of all field operations to ensure customer commitments, SLA compliance, and value‑added service delivery., • Utilize tools for scheduling, dispatch, monitoring, reporting, and performance analytics to maximize workforce efficiency and productivity., • Ensure all team members are trained, aligned with corporate goals, understand service offerings, and adhere to operational processes. • Performance & Quality Management : • Monitor Field Operations performance through metrics, site visits, customer interactions, surveys, and operational reports., • Identify and execute opportunities for process improvement, efficiency gains, and quality enhancements., • Develop, implement, and track KPIs that measure productivity, customer satisfaction, and operational excellence. • Strategic Planning & Organizational Design : • Develop strategic workforce plans, including staffing levels, organizational structure, locations, and resource allocation to meet projected business needs., • Lead long‑term initiatives that scale field operations in support of company growth, new product/service offerings, and emerging technologies., • Partner with senior leadership to define multi‑year operational strategies and investment priorities. • Financial Leadership (P&L Responsibility) : • Own the full P&L for Field Services, including revenue, operating expenses, margins, and financial forecasts., • Monitor financial performance vs. plan, identifying variances and implementing corrective actions., • Drive cost optimization without sacrificing service quality or customer satisfaction. • Customer & Stakeholder Management : • Support key customer relationships, participate in executive business reviews, and assist Sales/Account Management to maintain and grow accounts., • Ensure customer commitments and contract requirements are consistently met or exceeded. • Leadership, Coaching & Talent Development : • Lead all aspects of team development including hiring, coaching, performance management, mentoring, and career development., • Set clear expectations and build a culture of accountability, high performance, employee engagement, and continuous improvement., • Ensure compliance with HR policies and drive a positive, safe, and productive work environment. • Technology, Tools & Innovation : • Oversee implementation and utilization of field automation technology and ensure full adoption., • Evaluate emerging technologies and tools that enhance operational efficiency and service delivery., • Maintain up‑to‑date knowledge of telecommunications industry trends, operational best practices, and field service innovations. • Cross‑Functional Collaboration : • Partner with Sales, Engineering, PMO, Finance, HR, and Supply Chain to align operations with business needs., • Support pre‑sales solution design for service offerings that require field deployment or long‑term service delivery., • College degree, • 10+ years of experience in field service and telecommunications., • 5+ years of management experience overseeing a distributed, multi‑regional field workforce., • Experience managing and deploying field automation and scheduling tools., • Strong written and verbal communication skills., • Demonstrated financial management experience, including operational budgeting and P&L oversight., • Experience negotiating vendor and customer/business partner contracts., • Proven track record of exceeding customer expectations and managing large customer relationships., • Working knowledge of LAN/WAN technologies including routers, switches, and hubs., • Strong organizational, planning, prioritization, and multitasking skills., • Proficiency in Word, Excel, PowerPoint, MS Project. Preferred Qualifications : • Experience with process improvement methodologies (Lean, Six Sigma, etc.)., • Working knowledge of transport technologies such as Fiber optics, Low Earth Orbit Satellite (LEO), or Fixed Wireless (FWA)., • Ability to sit for extended periods while working at a computer., • Ability to stand, walk, bend, and climb stairs during field visits., • Occasional lifting or carrying of materials, equipment, or documents up to 25 pounds., • Ability to travel locally or regionally as needed; may include driving a company or personal vehicle., • Visual and auditory ability to safely navigate field environments, conduct inspections, and communicate effectively with team members and customers.

Job Description Multifamily Project Manager Cope Equities | North Texas About Cope Equities We're a family-owned owner, developer, and builder with 10 years of proven success in North Texas. Our close-knit team of 40 employees values relationships, practical problem-solving, and getting things done. We're experiencing exciting growth, scaling from one project start per year to one per quarter across our separate Multifamily/Light Commercial and SFR divisions. The Role We're seeking a Multifamily Project Manager to simultaneously manage 2-3 projects, primarily $25-45M garden-style apartment complexes (3-4 stories) and light commercial strip centers. You'll report to our MF Director of Operations and work closely with a General Superintendent, supported by a robust team including 3 Superintendents, a Project Engineer, 3 Assistant Superintendents, and our accounting/finance team. Key Responsibilities • Oversee all phases of multifamily and light commercial projects from preconstruction through completion, • Manage project schedules, budgets, change orders, and subcontractor coordination using Procore, • Ensure quality control, safety compliance, and adherence to plans and specifications, • Participate and/or lead the buy-out process, • Collaborate with design teams, permitting agencies, and municipal authorities, • Monitor cash flow, procurement, and cost control measures using Excel and project management tools, • Review and markup drawings using Bluebeam and coordinate document revisions, • Manage vendor and subcontractor relationships through detailed contract negotiations and by creating exact scopes of work, • Build strong relationships with field personnel, subcontractors, and team members What We're Looking For • 3-7 years of project management experience in multifamily or commercial construction (Assistant Project Managers ready to step up are encouraged to apply), • Proven ability to manage multiple projects simultaneously, • Strong proficiency in Procore, Excel, Bluebeam, and Microsoft Office Suite, • Understanding of wood frame garden-style apartment or similar construction methods, • Excellent communication and relationship-building skills, • Self-motivated problem-solver who adapts well to different environments, • Team player who values collaboration over rigid processes, • Construction management degree preferred, but we prioritize attitude, work ethic, and technical skills, • Valid driver's license and ability to travel between project sites Our Culture We believe the best solutions come from teamwork, creativity, and practical experience. We're looking for someone who appreciates a family-oriented environment where relationships matter and where you can make a real impact on every project. Why Join Our Team? • Competitive compensation package with performance incentives, • Comprehensive benefits including health, dental, and vision, • Growth opportunities in a rapidly expanding company, • Work directly with ownership and leadership team, • Make a meaningful impact on high-profile projects in the growing North Texas market Ready to build something great with us? Send your resume and a brief note about why you'd be a great fit to [] Cope Equities is an Equal Opportunity Employer Company DescriptionCope Equities LLC, and its subsidiaries, is a rapidly growing real estate developer and construction company based in north Texas. We have divisions of Land Acquisition and Entitlement, Investment, Horizontal Development, Multifamily Construction and Leasing, and Single-Family Residential Construction and Sales. We are a family-owned and run company with a tight-knit culture of teamwork, creativity, and autonomy. We strive for a "lean and mean" work ethic and an honest work/life balance. This company is best suited to individuals who thrive in an environment free from constant micro-management and rigid, pre-defined operating procedures.Cope Equities LLC, and its subsidiaries, is a rapidly growing real estate developer and construction company based in north Texas. We have divisions of Land Acquisition and Entitlement, Investment, Horizontal Development, Multifamily Construction and Leasing, and Single-Family Residential Construction and Sales.\r\n\r\nWe are a family-owned and run company with a tight-knit culture of teamwork, creativity, and autonomy. We strive for a "lean and mean" work ethic and an honest work/life balance. This company is best suited to individuals who thrive in an environment free from constant micro-management and rigid, pre-defined operating procedures.