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Job DescriptionD.A. Davidson Companies is an independent, employee-owned company with a rich history spanning more than 80 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report. Summary/Function:Use knowledge and skills obtained through education and job experience to continuously support users from multiple business groups within DA Davidson. The position will adhere to ITIL principals and be responsible for the resolution and/or escalation of various hardware and software issues, both in-person and remotely. Requirements/Qualifications:• Working knowledge of a Service Desk including ticketing systems, phone system, supporting business applications, workflows and processes• Proficient knowledge of basic computer hardware• Bachelor’s degree in field of specialty or equivalent IT Support experience• Proficient computer skills and knowledge of software packages and their applications to include Microsoft Office and Microsoft operating systems• Excellent communication skills, both oral and written; ability to communicate technical directions, both in person and over the phone to people with a wide variety of technical expertise• Excellent customer service skills; ability to work successfully with a variety of personalities and various management levels• Familiar with department policies, processes and procedures• Consistently treat others with respect and maintain professional attitude and behavior• Ability to work a variety of shifts• Ability to safely lift and carry as much as 35 pounds• Experience working in a team-oriented, collaborative environment• Highly self-motivated and self-directed• Organized and detail oriented• Ability to work in a fast-paced, regulatory, and time sensitive environment• Ability to triage and identify when escalation is necessary• Problem solving skills and critical thinking• Maintain or ability to obtain ITIL foundation certification within 1 year of start date Duties:• Respond, resolve, and escalate incidents or requests, both in person and over the phone, in a timely manner• Attain performance goals set by management for resolving incidents and requests.• Be logged into the support queue defined hours; provide escalation support and satisfactory customer service• Troubleshoot and assist D.A. Davidson Companies’ employees with using their computer and computer peripherals, applications and security credentials• Evaluate workload and capacity of computers and computer system to determine feasibility of expanding or enhancing capabilities or performance; recommend improvements to IT management• Assist in the support of business applications to include but not limited to: patching, testing, software licensing tracking, installing, upgrading, receiving application training, attending internal and external meetings, providing end user training, monitoring application performance, working with vendor support and sales, budgeting and creating documentation to end users and IT staff• Assist in the support of computer life-cycle and office technology to include but not limited to: patching, imaging, deploying, transferring user profiles, evaluating, securing, receiving training on computer O/S and hardware, maintain inventory, manage printer support agreements, work with vendor support and sales, provide documentation to end users and IT staff and help resolve incidents with computer related to the O/S, core applications or hardware that has been escalated from the Service Desk• Work with management to improve personal technical proficiency, support and customer service skills; identify and complete technical training and certifications; develop other work or career goals where progress can be tracked and discussed• Learn and adhere to all D. A. Davidson Companies’ policies and procedures; attend scheduled meetings or training sessions around existing or new policies and/or procedures; recommend change to IT procedures to improve productivity and/or reduce costs• Adhere to and educate users of our defined cybersecurity best practices, which include credential management, phishing and malicious vigilance, and physical security measures.• Manage time to adhere to SLAs while maintaining service excellence• Use ITSM tools and ticketing systems for tracking and contributing to a shared knowledge base• Utilize ITIL best practices• Use and improve upon existing tools, services, and procedures• Other duties as assigned What we offer:Competitive salary plus excellent benefits and perks including, but not limited to: • Medical, Dental and Vision• Company 401(k)and ESOP contribution • Generous sick, vacation, and maternity/parental leave• Paid holidays• Professional Development Opportunities• Tuition Reimbursement ($15,000 lifetime cap)• Charitable gift-matching program• Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work. The potential base pay hiring range for this role is $26.00 - $33.00 per hour. The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate. This role is eligible to participate in applicable D.A. Davidson variable compensation programs. D.A. Davidson has been in business for 90 years! As an employee-owned company, our success is driven by our high standards of business ethics, integrity and the belief that our Associates are our most important assets. We hope you will consider joining us! At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Please answer all questions carefully: incomplete or inaccurate answers may impact your potential employment. By clicking Submit Application, you declare that all statements in this application are truthful to the best of your knowledge. California applicants please see D.A. Davidson's California Resident Privacy Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About Us We are a fast-growing cannabis retail management firm overseeing multiple licensed dispensaries in New York. Our mission is to provide exceptional and compliant retail experiences in a complex and rapidly evolving industry. We are currently seeking a Senior IT Technician to take ownership of our IT systems across all locations and build out sustainable tech infrastructure for the future. About the Role As the most senior IT professional on our team, you’ll be responsible for overseeing, maintaining, and improving all IT systems across multiple cannabis dispensary locations. You’ll be expected to troubleshoot and resolve issues across a wide range of hardware and software, lead setup and scaling efforts during new store launches, develop internal processes and documentation, and ensure seamless operation of tech systems critical to sales, compliance, and customer service. This role is on the ground and hands-on, requiring site visits across NYC, Westchester, and Long Island. You must be proactive, solutions-oriented, and capable of independently managing priorities in a dynamic retail environment. Key Responsibilities Technical Support & Troubleshooting • Diagnose and resolve hardware/software issues across devices: POS systems, tablets, desktops/laptops, printers (Epson, Star), ID scanners (Verascan), and payment terminals., • Provide Tier 1–2 support for staff, escalating issues only when necessary., • Lead IT setup for new store openings, including cable configuration, device installations, and system integrations., • Configure and maintain Windows-based systems, Microsoft Surface devices, printers, scanners, card readers, routers/modems, and Wi-Fi networks., • Create and maintain thorough IT documentation, SOPs, and equipment inventories across locations., • Standardize workflows for common troubleshooting procedures and onboarding new IT team members., • Build trust and rapport with store managers and staff to proactively anticipate tech needs., • Represent the IT department with professionalism in both staff and customer-facing situations., • Regularly travel to retail stores throughout NYC, Yonkers, and the Hamptons to support tech systems on-site., • Support cross-departmental projects such as inventory hardware rollouts or compliance tech integrations., • 5+ years of experience in IT support, systems administration, or retail tech operations, preferably in multi-location environments., • Strong working knowledge of:, • Windows OS and Microsoft Surface devices, • Printers (Epson, Star), scanners (Verascan), and POS systems (e.g., Treez, Dutchie, etc), • Networking fundamentals: Wi-Fi setup, IP troubleshooting, cable management, • Remote support tools and ticketing systems, • Excellent documentation and organizational skills, • Strong communication and customer service mindset, • Must be a self-starter who thrives in fast-paced, minimally structured environments, • Comfortable working independently and taking initiative, • Valid driver’s license and reliable vehicle required for travel as neededCompany DescriptionWe are proud to be a minority-owned and justice-involved business, committed to fostering diversity, inclusion, and social equity in the cannabis industry. Our team is driven by a shared mission to not only provide top-quality products to our customers but also to change the stigma of cannabis in our communities. Working with us means you'll be part of a dynamic, forward-thinking environment where your contributions are valued and your voice matters. You'll have the chance to be a part of history as we shape the future of cannabis retail in one of the world's most vibrant cities.We are proud to be a minority-owned and justice-involved business, committed to fostering diversity, inclusion, and social equity in the cannabis industry. Our team is driven by a shared mission to not only provide top-quality products to our customers but also to change the stigma of cannabis in our communities.\r\n\r\nWorking with us means you'll be part of a dynamic, forward-thinking environment where your contributions are valued and your voice matters. You'll have the chance to be a part of history as we shape the future of cannabis retail in one of the world's most vibrant cities.

Job DescriptionAbout Us: OptionMetrics, headquartered in New York, NY. is a dynamic and innovative technology company, a trusted provider of financial information and research derived from the option markets. We are at the forefront of developing solutions that empower businesses. Our commitment to excellence, coupled with a collaborative, forward-thinking culture, has made us the preferred choice for top-tier talent. Our data and analytics models are utilized by over 350 investment banks, hedge funds, asset management firms, and academic institutions globally, solidifying our position as a leader in the industry.OptionMetrics is seeking an IT Support Analyst will oversee a diverse portfolio of IT systems and assets, ensuring optimal performance and reliability across the organization. The successful candidate will manage the full lifecycle of IT infrastructure—from routine upgrades and timely fixes to proactive maintenance strategies that keep our technology ahead of the curve. Armed with a deep knowledge of computer hardware, software, and network maintenance, the ideal candidate will stay current with industry trends to troubleshoot and resolve technical issues swiftly, while anticipating future needs and implementing scalable solutions. Moreover, the IT Support Analyst will serve as a trusted resource, delivering expert support and guidance to employees to swiftly resolve critical issues. Their proactive approach will help minimize downtime and enhance overall productivity. This position requires working on-site at our NYC location in a hybrid capacity. Objectives:- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.- Handle business-critical IT tasks and system improvements.- Enable faster and smarter business processes and employee productivity.- Research and evaluate emerging technologies, hardware, and software.- Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft Office365, and Zoom. Responsibilities: 1. User Support & TroubleshootingProvide Tier 1/Tier 2 support for desktops, laptops, mobile devices, and SaaS applications. Troubleshoot hardware/software issues and escalate when necessary. 2. Identity & Access ManagementAdminister Azure Active Directory (accounts, groups, MFA, conditional access).Manage join/leave processes (onboarding, off boarding, access rights). 3. Endpoint & Device ManagementConfigure and enforce policies via Microsoft Intune (MDM/MAM).Create and maintain standard desktop images for consistent deployments. Track hardware inventory, software usage, and license compliance. 4. SecurityEnsure timely patching and update deployments across all devices. Manage endpoint security including antivirus/anti-malware tools. 5. Networking & Collaboration ToolsManage Wi-Fi access points, SSIDs, and connectivity troubleshooting. Set up and maintain conference room AV systems (displays, cameras, microphones, Zoom/Teams integration).Provide live support for meetings and video conferences to ensure smooth execution. 6. Operations & ProcessMaintain asset lifecycle documentation (procurement → assignment → retirement). Write and update IT knowledge base and self-service guides. Required Skills & Qualifications:3–5 years in IT support or desktop engineering.Strong knowledge of Azure AD and Microsoft Intune.Experience with desktop imaging, policy management, and patch compliance.Proficiency in hardware/software inventory management and license tracking.Hands-on knowledge of Wi-Fi network management (APs, controllers, SSIDs, security).Experience with conference room technology (AV setups, video conferencing platforms).Strong with Windows 10/11, macOS, and business SaaS platforms (Office 365, Slack, Zoom, Teams).Excellent troubleshooting and communication skills. Preferred skills and qualifications:- Bachelor’s degree (or equivalent) in computer science.- Certification is a plus: CompTIA, Google, CCNA, ITIL.OptionMetrics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, OptionMetrics will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination . If you need a reasonable accommodation for any part of the employment process, please contact us by email and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description The Brennan Center for Justice at NYU School of Law is a nonpartisan law and policy institute that seeks to improve the systems of democracy and justice in the United States. We work to hold our political institutions and laws accountable to the twin American ideals of democracy and equal justice for all. The Brennan Center’s work ranges from voting rights to campaign finance reform, from ending mass incarceration to preserving Constitutional protections in national security policies. Part think-tank, part advocacy group, part cutting edge communications hub, we start with rigorous research. We craft innovative policies. And we fight for them – in Congress and the states, in the courts, and in the court of public opinion. The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York and DC. This is an exciting opportunity for an energetic student to launch a career in Information Technology. Note: This internship is in-person at our New York office. Responsibilities: * Provide desktop and telephone support to all Brennan Center employees. * Properly document all calls and problem resolutions. * Provide user-level software support, including but not limited to, MS Office (e.g., Word, Excel, Outlook, PowerPoint, and Access), Adobe Acrobat, Office 365, and Sage fundraising database) * Upgrade, repair and replace computers and printers as needed. Experience/Skills/Requirements: * Technician Level 1 * Strong communication skills, problem-solving ability and detail-orientation. * At least a beginner’s knowledge of hardware and software installation. * MS Office (desktop and cloud based) skills * Familiarity with standard desktop concepts, including TCP/IP settings and troubleshooting network connectivity issues. * Excellent listening and verbal skills. * Familiar with major smartphone and tablets models and OS * A basic understanding of various mobile device platforms and Macintosh. We are committed to considering a wide range of candidates, including those with diverse experiences and backgrounds. If you're uncertain about meeting 100% of our qualifications, we encourage you to apply anyway. Therefore, please consider submitting your application. In your cover letter, please share your interest in the position and what you hope to contribute to the role. This internship is only open to current undergraduate students. Hours: Approximately 10 - 20 hours per week Pay: $17.95 per hour Duration: Spring Semester 2026 Application Deadline: November 24, 2025 Note: The Brennan Center will follow the rules of your school regarding internships. Therefore, if a school doesn’t allow you to do a paid internship for some reason (i.e., receiving credit, etc.), then your internship will not be paid. In addition, if you are participating in a formal school internship program that allows you to work more than our stated hours, we will make a determination based on our needs and further assessment of your school’s program. To Apply: Please visit >>LINK HERE<< and upload (preferably in pdf) your (1) resume, (2) cover letter and (3) a list of contact details for three supervisor references. In your cover letter, please specify why you are interested in the role. Applications will be reviewed on a rolling basis. We encourage interested students to apply early, as the positions will be filled once qualified candidates are found. No phone calls, please. If you have difficulty with the online system, you may send your application by e-mail to: with “IT NY Internship” in the subject line, after registering in the online system. Applying through our website is strongly preferred. Note: The Brennan Center is committed to public health and to the safety and wellbeing of our colleagues and visitors. As such, we have adopted a policy requiring all employees working in the New York and Washington, DC offices to be vaccinated against COVID-19, or to meet the legal guidelines for an exemption. The Brennan Center for Justice is committed to a workplace based on equal opportunity and a strong belief in the increased effectiveness that comes from a diverse workforce. Employment decisions are made without regard to race, ethnicity, gender identity, socioeconomic identity, sexual orientation, national origin, previous incarceration, disability, military veteran/status, or any other basis prohibited by applicable law. To this end, we welcome all qualified applicants to apply. Powered by JazzHR 5B8mIbBPuG

Job Description Hi! Tech, a dynamic IT and technology consultancy located in New York City, is excited to announce an opportunity for a talented, enthusiastic, and personable technical professional to become a vital member of our team. We are seeking a Technical Support Specialist who will play a crucial role in providing exceptional technical support and solutions to our clients. As part of our dedicated IT support team, you’ll be responsible for diagnosing, troubleshooting, implementing, and optimizing an extensive range of IT hardware, software, and network systems. Your expertise will encompass various technologies, including operating systems (macOS, Windows, Chrome OS), SaaS applications (such as G Suite, Dropbox, Slack), networking protocols (DNS, DHCP, VPN, TCP/IP), and endpoint management solutions (MDM). In addition to your technical skills, you will cultivate strong client relationships, offer insightful consultations, and ensure that our technology aligns seamlessly with client needs. As a proactive problem-solver, you will excel at simplifying complex technical concepts for our non-technical audiences. You will report to one of our Managers, who will provide you with both technical guidance and professional support. Collaboration with team members, including AV Support Specialists and Network Engineers, will be key in ensuring we deliver comprehensive technology solutions to our clients. We look forward to the possibility of welcoming you to our team! What We Offer: • Competitive pay, • Generous paid time off, • Full benefits packages (medical, dental, vision, 401K, and life insurance), • Opportunities for growth, • Takes initiative, is proactive, and self-motivated, • Strives for excellent communication with clients and team members;, • Thrives in the face of uncertainty, excited to create solutions;, • Is an excellent problem solver;, • Effectively communicates complex ideas or topics to a non-technical audience;, • Takes initiative and self-motivating;, • Has a strong internal locus of control;, • Believes in consistent professional development and growth;, • Is highly-likable; and,, • Diagnose, troubleshoot, and resolve complex IT hardware, software, and network-related issues efficiently, providing both on-site and remote support for clients across macOS, Windows, and Chrome OS., • Provide comprehensive technical support, training, and guidance to end-users on the operation of various IT systems and applications., • Partner with on-site teams in troubleshooting intricate IT systems, particularly within complex environments., • Maintain proactive, clear, and regular communications with customers and internal stakeholders across all applicable channels (e.g., Slack, Google Chat, Email, Jira, etc.)., • Actively contribute to the creation, refinement, and maintenance of technical documentation and Standard Operating Procedures (SOPs), incorporating on-site learnings, customer feedback, and best practices., • Liaise effectively with manufacturers and service providers for equipment procurement, advanced technical support, and repairs, including managing Return Merchandise Authorizations (RMAs)., • Collaborate effectively with other IT specialists, external contractors, and system integrators during troubleshooting, repair procedures, and new installations., • Provide detailed, accurate, and timely reporting of work completed for client deliverables., • Install, configure, and test a wide range of IT equipment, including desktops, laptops, peripherals, and network hardware (modems, firewalls, switches, access points)., • Configure and administer SaaS applications such as G Suite, Dropbox, Slack, Jamf, Atlassian Suite, 1Password, OneLogin, and Active Directory., • Manage device enrollment and asset management for client hardware., • Perform proactive maintenance, system diagnostics, and firmware updates for IT systems to ensure optimal performance, reliability, and longevity., • Assist in designing and implementing new IT solutions and upgrades for existing client systems, ensuring alignment with client requirements, industry best practices, and Hi! Tech’s standards., • Consult with clients to assess their IT needs, understand their objectives, and recommend appropriate and innovative solutions or system enhancements, including researching best-in-class hardware, software, and peripherals., • Manage and maintain an organized inventory of IT equipment, spare parts, and accessories., • Perform onboarding and offboarding of clients' team members in a friendly, professional, and sensitive manner., • Manage software licenses and perform account recertifications., • Run, terminate, and test network cabling, and implement and configure network hardware, understanding concepts such as DNS, DHCP, VPN, and TCP/IP protocols., • Analyze existing technology-related pain points and provide effective and budget-conscious recommendations to client management teams., • Deploy and operate various video conferencing solutions., • Deliver timely, detailed, and accurate time tracking and reports on completed work for client deliverables., • Maintain clear and accurate documentation for IT processes, procedures, knowledge base articles, troubleshooting guides, and change logs., • Bachelor's degree, • 2+ years of post-collegiate technical experience, • Extremely detail-oriented, • Ability to project manage complex, nuanced efforts from start to finish, • Proven ability to work successfully with limited supervision, • Ego-less personality with excellent teamwork and communication skills, • High empathy and bedside manner for end-users, • Ability to explain complex technical ideas to a non-technical audience, • Ability to deep-dive into research and find fixes when faced with unfamiliar technical hurdles or blockers, • Perseverance, resilience, and scrappiness in the face of challenges, • Ability to work effectively whether on-site, on the go, or remotely, • Ability to work in varying office cultures and able to blend in and work quietly and discreetly (when needed), • Deep knowledge of Google Workspace (G Suite for Business), • Experience implementing and administering MDM systems (Kandji, Jamf, Mosyle, etc.), • Understanding of ISP and networking hardware (modems, firewalls, switches, access points) along with concepts such as DNS, DHCP, VPN, and TCP/IP protocols, • Experience with planning and deploying Ethernet cabling, networking hardware, and related infrastructure, • Ability to troubleshoot Wi-Fi and wired network connectivity, and to improve overall network performance and security, • Experience deploying and operating a variety of video conferencing solutions, • Understanding of basic audio hardware (mics, mixers, etc.), • Knowledge and understanding of interoperability (and limitations of), all common digital and analog cables and interfaces (Ethernet, HDMI, USB-C, DVI, etc.), • Must be trustworthy and able to maintain the confidentiality of all sensitive client data (able to sign NDAs as required), • Ability to effectively and accurately use a tape measure, hand tools, a power drill, and be comfortable on a ladderCompany DescriptionFriendly technologists providing tailored solutions for your business. We focus on the tech, so you can focus on success. We pride ourselves on being a unique organization in today’s technology landscape. Born in 2013 out of a couture home IT support company in Brooklyn, Hi! Tech strategically pivoted into the business-to-business (B2B) client world and grew into a firm capable of taking on large-scale projects. All client experiences over the past 10 years have contributed to our evolution and helped us to become who we are today - a team of consultants who provide boutique, premium IT and technology support to our clients. Our organic growth has come from a strong client base and their referrals, the best testament to the work we do every day. So who are our clients? They exist in all ends of tech-forward industries, from television and digital media production to health and beauty to e-commerce and retail. We meet our clients where they are, and design and execute fully customizable IT solutions based on the growing needs of their business! Ways of working within our internal teams are collaborative and conversational, and we prioritize open communication and knowledge sharing. When your people come from as wide-ranging professional backgrounds as ours do, you always have something to learn from one another! Some questions we ask ourselves constantly: How can we do better? How can we make our work excellent? Our team members help push us to get there, and we grow alongside them. We believe in and are proud of taking care of our people. We offer competitive salaries and a complete benefits package, including generous paid time off, a 401(k) with a company match of up to 4%, medical, dental, and vision insurance with company contributions, life, and long-term disability insurance, commuter and cell phone reimbursements, IncentFit and CitiBike memberships, all paid for by the company. At Hi! Tech, we are committed to fostering an inclusive and accessible workplace. If you require reasonable accommodations during the application or interview process due to a disability, please contact us. We are excited to work with you to ensure a positive and equitable experience.Friendly technologists providing tailored solutions for your business. We focus on the tech, so you can focus on success.\r\n\r\nWe pride ourselves on being a unique organization in today’s technology landscape. Born in 2013 out of a couture home IT support company in Brooklyn, Hi! Tech strategically pivoted into the business-to-business (B2B) client world and grew into a firm capable of taking on large-scale projects. All client experiences over the past 10 years have contributed to our evolution and helped us to become who we are today - a team of consultants who provide boutique, premium IT and technology support to our clients. Our organic growth has come from a strong client base and their referrals, the best testament to the work we do every day.\r\n\r\nSo who are our clients? They exist in all ends of tech-forward industries, from television and digital media production to health and beauty to e-commerce and retail. We meet our clients where they are, and design and execute fully customizable IT solutions based on the growing needs of their business!\r\n\r\nWays of working within our internal teams are collaborative and conversational, and we prioritize open communication and knowledge sharing. When your people come from as wide-ranging professional backgrounds as ours do, you always have something to learn from one another! Some questions we ask ourselves constantly: How can we do better? How can we make our work excellent? Our team members help push us to get there, and we grow alongside them.\r\n\r\nWe believe in and are proud of taking care of our people. We offer competitive salaries and a complete benefits package, including generous paid time off, a 401(k) with a company match of up to 4%, medical, dental, and vision insurance with company contributions, life, and long-term disability insurance, commuter and cell phone reimbursements, IncentFit and CitiBike memberships, all paid for by the company.\r\n\r\nAt Hi! Tech, we are committed to fostering an inclusive and accessible workplace. If you require reasonable accommodations during the application or interview process due to a disability, please contact us. We are excited to work with you to ensure a positive and equitable experience.

Job Description CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024. As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you're someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry. CoreWeave powers the creation and delivery of the intelligence that drives innovation. What You'll Do: Are you ready to embark on an exhilarating journey of shaping the future of cloud computing? At CoreWeave, we're not just another cloud provider - we're pioneers revolutionizing the industry by putting bleeding-edge GPU technology on top of the industry's fastest and most adaptable infrastructure. We are on the hunt for remarkable Bare Metal Support Engineers who share our passion, have an understanding of GPU infrastructure and AI Applications to join our Customer Experience (CX) Organization. About the Role As a Bare Metal Support Engineer, you will be responsible for supporting, operating, and maintaining CoreWeave's extensive GPU fleet across our growing data centers in the U.S., Europe, and beyond. You will work closely with customers, data center technicians, and engineering teams to ensure the reliability, performance, and scalability of our infrastructure. Your day-to-day will include: • Provide high-level support for customers utilizing bare-metal GPU fleets on CoreWeave Cloud., • Diagnose, triage, and investigate reported customer issues and high-priority incidents, identifying root causes and escalating when necessary., • Develop a deep understanding of customer workloads and use cases to provide tailored technical support., • Coordinate remote troubleshooting and hardware interventions with Data Center Technicians., • Create and maintain internal documentation, including troubleshooting guides, best practices, and knowledge base articles., • Participate in an on-call rotation to support production clusters and ensure operational reliability., • Collaborate with engineering teams to improve hardware reliability, software stability, and system performance., • Implement automation and scripting to streamline support workflows and reduce manual interventions., • Perform in-depth log analysis and debugging across multiple layers of the stack (firmware, drivers, hardware)., • Provide feedback to internal teams on common support issues to drive continuous improvements., • Work with networking teams to troubleshoot connectivity issues affecting customer workloads., • Support supercomputing infrastructure running GPU workloads at scale., • Drive operational excellence by refining internal processes and support methodologies. Who You Are: • Experience in data centers, GPU clusters, server deployments, system administration, or hardware troubleshooting., • Demonstrated experience driving resolutions and continuous improvements across cross-functional environments and teams within a data center environment., • Intermediate knowledge of Linux (Ubuntu, CentOS, or similar), including command-line proficiency., • Experience with NVIDIA GPUs, SuperMicro systems, Dell systems, high-performance computing (HPC), and large-scale data center environments., • Experience in networking fundamentals (TCP/IP, VLANs, DNS, DHCP) and troubleshooting tools., • Hands-on experience with firmware updates, BIOS configurations, and driver management., • Experience analyzing system logs and debugging issues across firmware, drivers, and hardware layers., • Experience working with Jira, Confluence, Notion, or other issue-tracking and documentation platforms., • Experience in scripting and automation (Python, Bash, Ansible, or similar). Wondering if you're a good fit? We believe in investing in our people and value candidates who bring unique backgrounds—even if you don't check every box. Here are a few qualities we've found make someone successful on our team. If some of this describes you, we'd love to talk. • You're curious about Kubernetes, Docker, and containerized infrastructure, • You have strong problem-solving skills with a proactive and analytical mindset. At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences The base salary range for this role is $83,000 to $110,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job DescriptionDescription: Software Support Technician - Entry Level Iselin New Jersey Software Support Technician- Entry Level WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is rapidly expanding. The main headquarters are located in Staten Island, New York, as well as additional satellite offices in Georgia, Oklahoma, Texas and California. Celerant's staff consists of several departments including Marketing, Sales, Development, Quality Assurance Testing, Hardware, Implementation and Training, and Technical Support. For more information, visit us at . The ideal Technical Support candidate should be detailed orientated, possess the ability to work effectively with co-workers and end users, and exhibit outstanding customer service skills. RESPONSIBILITIES: • Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues., • Log all incidents into the department call tracking system as per departmental standards., • Assist in the creation of knowledge base articles as they pertain to the present and future environment, • Work on unresolved issues from evening and weekend shifts., • Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc., • Support Implementation/Training Team with any customer issues. SKILL REQUIREMENTS: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus. Requirements: RESPONSIBILITIES: • Answer phone calls and email inquiries from users and provide technical support/guidance to resolve issues., • Log all incidents into the department call tracking system as per departmental standards., • Assist in the creation of knowledge base articles as they pertain to the present and future environment, • Work on unresolved issues from evening and weekend shifts., • Escalate any possible wide spread issues to the Technical Support Manager as identified by e.g., high volume of calls pertaining to a similar issue, etc., • Support Implementation/Training Team with any customer issues. SKILL REQUIREMENTS: • BA or equivalent degree in Computer Science, Information Technology, or related field. • Basic SQL knowledge preferred., • Relational database experience is a plus.

Job Description Job Summary: As a Help Desk Technician at BelovED Community Charter School, you will play a vital role in ensuring the smooth operation of our educational technology infrastructure. This position will be responsible for providing technical support to students, teachers, and staff and helping create a conducive learning environment. This role offers an excellent opportunity for those to advance their career in the field of educational technology. Key Responsibilities: • Technical Support: Provide technical assistance to teachers, and staff, addressing issues related to hardware, software, and network connectivity., • Hardware Maintenance: Assist with the setup, configuration, and maintenance of computers, laptops, tablets, projectors, and other educational technology devices. Maintain accurate device and inventory counts., • Software Support: Install, troubleshoot, and upgrade software applications used in the educational environment, including learning management systems, productivity software, and educational software., • User Training: Offer basic training and guidance to end-users on technology usage and best practices., • Infrastructure Management: Maintain ticketing, asset management, website and other key networking systems, • Documentation: Keep detailed records of support requests, resolutions, and IT equipment inventory., • Security Awareness: Assist in maintaining the security and integrity of the school's IT systems by adhering to security policies and procedures., • Infrastructure Maintenance: Proficiently and proactively diagnose issues with Infrastructure services. Salary: $46,000-$50,000 INDOPERATIONS Requirements • High school diploma or equivalent (Bachelor's degree in IT or related field preferred)., • Strong passion for technology and a desire to learn and grow in the IT field., • Interest in K-12 education, • Experience using Incident IQ (preferred), • Excellent problem-solving and communication skills., • Basic knowledge of computer hardware, operating systems, and software applications., • Customer-focused with a commitment to providing exceptional service., • Ability to work well in a collaborative team environment., • Medical, • Dental, • Pension, • Paid Time Off

Job Description Position: Sr. IT User Support Specialist (Japanese Bilingual) Division: Customer Support Division Office Location: New York, NY Work Style: Hybrid – Min. 3 days per week in the office. FLSA Status: Exempt Salary Range: $85,000- 90,000 per year Target Bonus: 6% (depending on company, division or individual performance) Working Hour:Monday to Friday @9:00- 17:00 Full Benefits: Health, Dental, Vision insurance, 401K, PTO etc. Experience Range: Over 5 years Relocation Package: They are able to consider. Accountabilities: • Provides analytical expertise and assists in a variety of user support activities, including, but not limited to, pre-consultation on procurement of IT products; consultation and advice for end users in problem resolution; guidance for troubleshooting by self-diagnosis and detailed investigation; development of troubleshooting scripts for end user support and technical support in the setup, installation and configuration of desktop hardware and software based on experience; perform desktop application test to ensure compatibility and education and independent decision-making skills., • Participates in the design, testing and deployment of client configurations throughout the company., • Consults with end-users to determine the most effective use and control of the end user H/W, S/W, system functionality and support functions based on own knowledge and experience., • Develops documents, design, analyze, modify and test programs based on and related to specifications., • Develops training programs and materials as well as user instruction to improve business operations. Required Language: Required: Bilingual (English & Japanese)

Job Description Our client is looking for a highly responsible professional and technical resource. The ideal candidate will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for the administration and internal support of the Company’s PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, performing PC maintenance, upgrades, configurations, assisting with the integrated network and VMware Server Farm (vSphere & Horizon View) hardware. Responsibilities: • Take ownership of users issues reported and see problems through to resolution, • Research, diagnose, troubleshoot and identify solutions to resolve customer issues, • Ensure proper recording and closure of all issues, • Document knowledge in the form of knowledge base tech notes and articles, • Monitor Service Desk for tickets assigned to the queue and process based on priority, • Maintain inventory of all equipment, software and software licenses, • Document internal procedures, • Assist with onboarding of new users, • Utilize and maintain the helpdesk tracking software, • Report issues to the Service Desk for escalation, • Assign users and computers to proper groups in Active Directory, • Perform timely VDI and software upgrades as required, • Proven record of managing time and priorities effectively, • Identify and escalate situations requiring urgent attention, • Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results, • Inform management of recurring problems, • Able to configure VPN and server/client-side hardware and software, • Highly skilled in installing, and troubleshooting computer hardware, and applications., • Well-versed in installing windows, software, applications, antivirus, and patches., • Expert user of Microsoft Office Applications (Word, Excel, and PowerPoint), • Able to configure VPN and server/client-side hardware and software, • Provide Application installation and troubleshooting of VMware suite of products, provisioning servers, desktop delivery control, and virtual desktop images/target devices., • Provides support and assistance to Network & System Engineer(s). Assist in ensuring compliance with security policies and procedures. Responds to escalated requests for technical assistance., • Troubleshoot manage and resolve Help Desk tickets/issues related to technical support, hardware, software, and the network, • Associate’s or Bachelor’s degree from a four-year college preferred., • 4 or more years of relevant experience., • Strong communication, interpersonal, and analytical skills., • Able to work in a fast paced changing environment., • Experienced in Windows 7/8/10 operating systems., • Ability to follow processes and escalate issues consistently., • Ability to multitask and strong problem resolution skills., • Printers experience and knowledge (Laser, Desktop, Network, etc.,), • Proficiency in the operation and use of personal computers, utilizing word processing, spreadsheet, and database management software programs (e.g., Microsoft Office Suite, Word, Excel, PowerPoint, etc.), the Internet browser, websites, and e-mail systems., • Ability and desire to provide excellent service to all internal users., • Bank protocols, policies, and procedures knowledge., • Familiarity with TCP/IP, IPSEC, Linux and networking concepts preferred., • Ability to remain calm and effective in high-pressure situations. · Windows 2008 / 2012 administration experience · Exchange 2010 / 2013 administration experience · Networking including switching and routing · Experienced with VMWare View Company DescriptionThe ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities: “our people deliver quality to our clients.”The ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities: “our people deliver quality to our clients.”

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's top billion-dollar global retailers. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! ABOUT THE JOB We are seeking a dedicated IT Support Specialist with a strong background in Helpdesk and customer support to join our dynamic team. The ideal candidate will have solid technical expertise combined with the ability to communicate effectively with both technical and non-technical stakeholders. The IT Support Specialist at RADAR will partner with IT Engineering Teams and other departments outside of the Customer Support structure to deep-dive and find root causes to common issues affecting our customer or deployment strategies. This person is great at driving tasks, projects and issues to timely resolution, has a versatile background focusing mainly on external customers and teams however also working with internal customers. The candidate will also support RADAR's employee onboarding/off-boarding process. The IT Support Specialist will work with external vendors to ensure Maintenance Dispatches have little impact to no impact to our customers. The appropriate candidate will be someone who thrives in collaborative environments, excels at tackling challenges independently, fosters process improvement and has a solid technical background. This is a hybrid role. In your first 30days, you will: • Review and digest training materials to understand the RADAR business model and our core values, • Dive into videos and seminars to gain a better understanding of RADAR's technology, • Visit RADAR offices to meet with team members and engage in debugging common issues, • Learn about customer support structure, • Learn best practices and ticket-handling processes, • Develop a comprehensive understanding of RADAR support and Helpdesk protocols by reviewing runbooks and how-to guides, • Meet with strategic team members, • Independently provide support to customers through Jira and other ticketing tools, • Communicate with customers to guide them through resolutions, • Collaborate with engineering to escalate issues we are unable to resolve, • Collaborate with your manager to produce reports for customers and internal stakeholders, • Participate in on-call rotation schedule, • Adhere to SLA agreements by responding promptly to customers, • Begin owning dispatch process including scheduling with vendor and customers, • Collaborate with Hardware team to ensure RMA equipment is being received and tested, • Resolve complex problems and troubleshoot by referring to related tickets and documentation, • Successfully resolve complex problems using acquired knowledge, • Efficiently escalate tickets to L2 and L3 tier teams when appropriate, • Collaborate with Customer's Support Team to resolve issues related to their environment, • Successfully use monitoring tools and have a solid understand of appliance logs, • Identify processes that can be automated, • Begin automating processes in Jira to increase efficiency, • You have 3+ years Helpdesk/ Customer Support experience, • You are capable of explaining technical issues to non-technical audiences, • You are able to work independently, • You are able to work in a fast-paced environment while exhibiting a strong attention to detail, • You have experience using service desk management software to track support requests, monitor KPIs, and enhance performance, • You have the ability to evaluate, escalate and drive issues to resolution, • You have previous experience supporting retail customers, • You have strong problem-solving and organizational skills and the ability to think creatively to find solutions to complex issues, • You work well under pressure and manage multiple priorities, • You are flexible and able to work additional hours, as necessary, • You are able to write reports, business correspondence, and procedure manuals, • You have an analytical mindset with the ability to analyze data, identify trends and data-driven solutions, • You have intermediate knowledge of Linux, • You have intermediate Network knowledge, • You have strong verbal and written communication skills, • You have intermediate knowledge of terminal, CMD, SSH and Telnet, • You are able to script using Linux, • You have knowledge of API Integration across business platforms, • You have advanced knowledge of Jira Service Management Desk Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process. CULTURE SNAPSHOT Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

Job DescriptionThis position will require previous experience in a helpdesk role inside a Windows domain environment. It will involve general helpdesk support for all users’ hardware and software, integration and deployment of third party applications within the domain, deployment of new equipment and removal of old. Being able to work independently is required, however internal department support and resources are available for any and all issues. There is great growth opportunity as experience, resources, and skill allow. Role Requirements: • A degree in Computer Science, Engineering and 5 years of related experience and/or training., • 5 years of general hardware support and repair experience, including PCs, laptops, printers, and network devices, • 5 years of general software support, including applications such as Windows, Microsoft Office suite, etc., • Proven experience working with a Windows domain (adding/removing accounts, password resets, and other tier 1 or 2 support calls), • Experience with basic networking (TCP/IP stack, basic connectivity diagnostics, etc.), • Must be capable of multitasking and balancing demanding workloads Desirable Certifications and Other Experience: • Any Microsoft Certifications (MCSA, etc), • Any Cisco Certifications (CCENT/CCNA, etc), • Any CompTIA Certifications (A+, Network+, etc), • Banking/financial industry experiences a strong plus, • Proven customer service experience a plus, • Current driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.

Job Description Job Title: Help Desk Associate (Temporary) Location: New York, NY Job Type: Contract 6 months (Temporary) Work Schedule: Normal business hours 35 hours per week Pay rate: $30 per hour We are seeking a Help Desk Associate. The Help Desk Associate will provide top-notch technical support and ensure all clients receive the highest quality of service. The ideal candidate must have excellent communication skills, strong analytical and problem-solving abilities, and strong customer service and collaboration skills. The Help Desk Associate will report directly to the Deputy Director of Help Desk and will work closely with both the Infrastructure team. Duties and Responsibilities include but not limited to the following: • Monitoring and managing ServiceNow Helpdesk tickets, emails and calls in a timely manner., • Installing and configuring, desktop/laptop hardware and software as necessary., • Identifying and resolving technical hardware and software issues, including operating systems, endpoint devices and software issues., • Reloading and re-imaging of desktops/laptops and installing and optimizing hardware and software components., • Configuring, deploying, reimaging and troubleshooting a variety of software and browsers. Providing remote desktop, laptop and VPN connection support for DOB's staff participating in the Work from Home program., • Assisting users with preliminary identification of computer and application related issues. Supporting Active Directory tasks, including password resets, account creation and decommissioning., • Managing user accounts and access permissions within Active Directory and assigning to proper groups as necessary., • Assigning and removing of endpoints to proper groups in Active Directory., • Onboarding and enrollment of endpoint devices onto MDM (Management, Device Management) solutions., • Administrating, configuring and troubleshooting of MDM (Management, Device Management) enrolled mobile endpoints and applications., • Administering Mobile Device Management (MDM) platform to securely deliver updates and applications to endpoint devices., • Continuously refining and improving Mobile Device Management (MDM) platform based on usage data and best practices., • Installing Cisco IP Phones and provide first level support and configuration., • Performing IMAC (Install, Move, Add, Change) activities for hardware and software deployments., • Perform high-level triage of ServiceNow tickets to assign to proper unit or specialist., • Escalating issues as required and ensuring a timely distribution of information within the organization to expedite resolutions., • Keeping stakeholders informed about ongoing issues and resolutions., • Maintaining and supporting of documentation, processes on regular bases., • Act as the single point of contact and follow up with employees to ensure issues have been resolved while providing excellent customer service., • Follow SLA guidelines and use SLAs as a measure to report progress, achievements, provide statistics and improvement plans to the upper management as necessary., • Maintaining inventory control, optimize stock level, and track and manage., • A baccalaureate degree from an accredited college or university and two years of satisfactory full-time experience, in mainframe computer, mid-range computer, LAN or WAN computer environments and or local desktop support; or", • An associate degree or 60 semester credits from an accredited college or university and three years of satisfactory, full-time experience as described in “1” above: or, • A four-year high school diploma or its educational equivalent and four years of satisfactory, fulltime experience, as described in "1" above; or, • Experience with Microsoft Operating Systems such as Windows 10/11., • Experience with Microsoft Office 365 (O365) products including Outlook, Excel, Word, PowerPoint., • Basic knowledge of ITSM tools (e.g., ServiceNow) and enterprise ticketing systems., • Strong troubleshooting skills for hardware, software, and network issues., • Installing and configuring computer hardware operating systems and applications., • Familiarity with MDM tools such as Microsoft Intune, Intune, or equivalent., • Basic knowledge of Client VPN setup and troubleshooting., • Active Directory experience including account creation, modification and password resets, • Basic knowledge IT inventory management., • Basic understanding of cyber-security concepts and technologies, such as Multi-Factor Authentication (MFA)., • Experience with end user customer support., • Ability to use customer-service oriented techniques to determine and resolve problems and respond competently with the appropriate sense of urgency to user requests., • Work both independently and as part of a team with professionals at all levels, • Quick learner, proactive individual with the ability to work in a dynamic, fast changing environment., • Ability to priorities tasks and work on multiple assignments.

Job Description This is a remote position. As a Helpdesk Technician, you will be the frontline hero in our IT support team, providing exceptional assistance and solutions to our users. Your expertise will ensure smooth operations across various platforms and systems, making a significant impact on our organization’s productivity. You’ll engage with users to troubleshoot software and hardware issues, manage computer networks, and maintain our IT infrastructure. Your role is pivotal in creating a positive user experience while fostering a collaborative environment. What you’ll do • Provide top-notch technical support to users via phone, email, and in-person interactions., • Troubleshoot software issues across multiple operating systems including Windows, macOS, and Linux., • Manage computer hardware installations and configurations to ensure optimal performance., • Assist with network administration tasks including VPN setup, firewall configurations, and TCP/IP management., • Utilize tools like BMC Remedy, ServiceNow, and Jira for ticket management and incident resolution., • Conduct analysis of system performance to identify areas for improvement and implement solutions., • Support mobile devices and ensure seamless connectivity within the LAN environment., • Collaborate with team members to maintain Active Directory and Group Policy Objects (GPO) for user management. Requirements • Strong communication skills with a customer service-oriented mindset., • Proficiency in Microsoft Office applications and desktop support tools., • Familiarity with SCCM (System Center Configuration Manager) for software deployment., • Knowledge of DNS (Domain Name System) configurations and troubleshooting. Benefits • Comprehensive health benefits that cater for your well-being., • Opportunities for professional development and continuous learning., • A supportive work environment that values teamwork and creativity., • Flexible work arrangements to help balance your personal life with your career goals. Join us as we strive to enhance lives through technology! Your contributions as a Helpdesk Technician will be vital in shaping an efficient tech-driven future for our organization.

Job DescriptionDescription: Do you want to make an impact? Affiliated Monitoring is a leading technology company focused on life safety security. Located on a beautiful park-like campus in Union, New Jersey, the team at Affiliated Monitoring protects millions of people by monitoring their security alarm and medical alert systems. Our gorgeous state-of-the-art emergency monitoring center is the largest and most advanced in the United States. At Affiliated you’ll have the opportunity to join a warm group of people working together to make a difference. We have an immediate opening for a Senior Desktop Administrator with 5 or more years of experience to work with our existing staff members and end users. This team member should be proficient with client technologies such as desktop and laptop hardware, Microsoft Windows, Microsoft Office, and other commercial oft-the-shelf software products. We are looking for a quick learner who is eager to grow their career in a fast growing company. Areas of Focus: • End-user desktop/workstation support for all PC hardware, software, peripherals, printing, and network issues., • Helpdesk /Troubleshooting for applications on a Windows platform, • Create new user accounts and administration of user accounts, • Support existing business applications, • Training and “how-to” instruction for end-users, • Responsible escalation of issues to others in IT team as needed., • Handle escalated technical troubleshooting issues from employees, • Monitor, triage, and assign new tickets to team, • Act as a peer leader/team lead Requirements: These skills are important to us: • 5 years or more of experience in an IT desktop admin or helpdesk position, • Bachelors’ degree required, • Familiarity with Windows client (Windows 7/8/10), • Familiarity with PC hardware and peripherals, • Basic networking knowledge including an understanding of TCP/IP, • Excellent problem-solving skills as well as good communication are required., • 401(k), • Dental insurance, • Flexible spending accounts, • Health insurance, • Life insurance, • Paid time off, • Paid training, • Vision insurance, • Employee Assistance Program, • Employee Discounts for Friends and Family, • On-site Employee Mini Mart, and free coffee. Salary range for this position is $60,000-$65,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

Job DescriptionHigh School Bilingual Operations Manager Join Our "Relationships-First" Team: Join School in the Square in reimagining PreK-12th grade education in Washington Heights and Inwood. A tuition-free public charter school, we were founded in 2016 on our "relationships first" philosophy: making sure that we engage, educate, and empower our students, families, and professional team members. We invite you to be a part of a 175+ team whose mission-aligned culture offers sustainable, rewarding career paths in teaching, operations, and leadership, built on relationships-first collaboration and mutual support. Experience the difference at a workplace that celebrates and cultivates each team member's passions, skills, and multi-disciplinary interests as we build a brighter future together, one student at a time. Why School In the Square? As a "relationships first" community, we... • Demonstrate care for colleagues, students and families,, • Commit to learning and growing together,, • Invest in relationship-building work, The Bilingual Operations Manager responsibilities include but are not limited to: • Main Office Responsibilities:, • Manage the systems for office administration to ensure smooth operation of the school., • Manage the ordering and availability of office and classroom supplies for the school., • Manage and resolve Tier 1 technical issues on student and staff devices and other site technology., • Communicate and follow up on Tier 2 technical issues with external Tech Support Company, • Support managers and employees through a variety of tasks related to organization and communication., • Perform daily tasks, such as maintain the school's calendar, provide written translations, translate at parent meetings, and prepare event flyers and parent communications as necessary., • Manage the school's virtual bulletin board with updated, visually appealing announcements, • Execute duties and tasks as necessary to ensure the smooth operations of the building, • Support in the logistics and preparations for school events, trips and activities as needed., • Manage the school's inventory of consumable materials (paper, pens, ink etc.), • Other tasks as needed., • Student Records and Enrollment Responsibilities:, • Maintain physical and electronic student records to ensure that information is accurate, up to date and confidential., • Assist with monitoring student attendance data and support follow-up communication with families as needed., • Manage student information in ATS, the Dept. of Education student database as well as the school's internal student information system., • Family Communication & Engagement Responsibilities:, • Manage outreach to engage families in their children's education and maintain open lines of communication with families, • Build relationships with families that support ongoing communication and involvement in school activities, • Serve as facilitator for family concerns and issues including, for example, school policies or facilities issues, • Organize events to increase family and community involvement and create a welcoming school environment to families, • Plan and attend family meetings along with the principal around topics of key concerns to families, • Work closely with all school, family and community organizations to increase family involvement, • Train families in PowerSchool and Parent Square so that they may access information about their student's progress, • School Environment & Supervision Responsibilities:, • Arrival & Dismissal: Assist with daily arrival and dismissal duties to ensure student safety and smooth transitions, • Family/Visitor Support: Serve as a welcoming point of contact for families and visitors to the schoolWho You Are:, • Able to communicate fluently in English and Spanish, with a preference for written communication skills, • A solutions-focused thinker with strong communication, planning and time management skills, • 2+ years of experience in school operations, administrative support, and family engagement, • Strong communication skills and ability to build positive relationships with families and staff, • Proficiency with Google Workspace, Microsoft Office, and school platforms (PowerSchool, ParentSquare, etc.), • Comfortable providing tech support and troubleshooting for hardware and software, • Committed to building school, family and community partnerships that support improved student outcomes, • Highly organized, proactive, and detail-oriented, • Self-reflective with the capacity to accept and implement feedback to improve performance In addition to meaningful and rewarding work, S2 provides ultra competitive salaries, an excellent benefits package with employer paid life insurance, a 401K program with a 6% organizational match, longevity bonus, generous paid time off, access to a federal student loan debt reduction program and a friendly work environment. The salary for this position is $50,000 - $65,000. School in the Square understands specific groups are subject to marginalization. We believe these powerful groups should be centered in our community and are highly encouraged to apply. We are an Equal Employment Opportunity Employer.

Job Description Overview We are seeking a versatile Field Services Technician who combines Tier 1/2 IT support skills with strong hands-on experience in structured cabling and onsite technology installations. This role involves a mix of technical troubleshooting, physical installation work, and customer-facing service across New York City and the greater NYC metropolitan area. Key Responsibilities • Perform cable runs (Cat6, coax, snake cable) including punch-downs, keystone terminations, patch panels, toning, and labeling., • Terminate and test Cat6 cabling; fiber termination experience is a strong plus., • Install, configure, and troubleshoot network equipment including switches, routers, firewalls, and wireless access points., • Handle onsite hardware tasks such as device setup, office reconfigurations, and equipment relocations., • Mount and install office and AV equipment (TVs, cameras, speakers, etc.)., • Provide support for copier/printer installation and troubleshooting., • Deliver desktop and end-user support including hardware issues, printer/copier setup, and basic Microsoft 365 troubleshooting., • 2+ years of experience in a Managed Service Provider (MSP) or field services role., • Proven ability in structured cabling installation, termination, and troubleshooting., • Familiarity with network equipment installation and configuration., • Strong troubleshooting skills for desktop hardware, networking, and peripherals., • Basic Microsoft 365 administration ability (account setup, password resets, Outlook issues)., • Excellent communication skills with a customer-first mindset., • Ability to work independently, follow instructions, and maintain high attention to detail., • Physically capable of lifting 50+ pounds, working on ladders, and performing manual installation work., • Ability to travel throughout New York City and the greater NYC metropolitan area for onsite assignments., • Fiber termination experience., • Relevant certifications (CompTIA A+, Network+, BICSI, OSHA)., • Competitive salary and benefits package., • Opportunities for professional growth and development, including 100% training and certification reimbursement.Company DescriptionAt Aspiris, we transcend the conventional IT Managed Service Provider business model to become our customer’s trusted technology partner. As a leading IT Solutions provider, we are dedicated to simplifying IT complexity and leveraging technology innovation to transform businesses and their operations. Our expertise spans service, consulting, implementation, design, and strategy, ensuring that we deliver best-in-class solutions tailored to meet our customers’ unique enterprise needs. Aspiris was born out of a desire to redefine the customer experience in industry. While we stay at the forefront of technology advancements, our true success lies in the relationships we build—with our clients and associates being our utmost priority. We are not just here for those seeking more; we are here to exceed expectations and forge genuine partnerships that support our customers’ culture.At Aspiris, we transcend the conventional IT Managed Service Provider business model to become our customer’s trusted technology partner. As a leading IT Solutions provider, we are dedicated to simplifying IT complexity and leveraging technology innovation to transform businesses and their operations. Our expertise spans service, consulting, implementation, design, and strategy, ensuring that we deliver best-in-class solutions tailored to meet our customers’ unique enterprise needs. Aspiris was born out of a desire to redefine the customer experience in industry. While we stay at the forefront of technology advancements, our true success lies in the relationships we build—with our clients and associates being our utmost priority. We are not just here for those seeking more; we are here to exceed expectations and forge genuine partnerships that support our customers’ culture.

Job DescriptionSalary: $25 - $30 per hour Lippes Mathias LLP is seeking an experienced and dependableIT Technician to join our NYC office. This on-site role requires a professional, organized, and team-oriented individual who can handle technical support with discretion and a positive attitude. Key Responsibilities: • Respond to help desk requests across all firm offices, • Provide technical support for hardware, software, and systems, • Conduct IT onboarding for new employees, • Troubleshoot issues remotely and escalate when necessary, • Maintain accurate logs of issues and resolutions, • Assist with IT projects and system implementations, • Recommend improvements to IT procedures and workflows Requirements: • 35 years of help desk or IT support experience, • Bachelors degree in IT, Computer Science, or related field, • Law firm experience preferred, • Proficient with Microsoft Office, Active Directory, and Citrix, • Familiarity with VMware and basic server/network administration, • Strong diagnostic and problem-solving skills, • Excellent communication and customer service abilities, • High level of discretion and professionalism Salary range depending on experience: $25 - $30 per hour The pay range provided in this listing is a good faith estimate for this position based on the location that we are hiring for. Criteria included but not limited to, skill level, education, and experience, will determine where a candidate falls within the range. Founded in 1965 in Buffalo, New York, Lippes Mathias is a full-service law firm with 17 offices and nearly 220 attorneys. We grow and thrive every day by way of our unique culture, which puts a premium on collegiality, collaboration, and support for our employees at every turn. Youll quickly notice that we approach law differently at Lippes Mathiaswe think ahead and around corners for our myriad regional, national, and international clients in a range of different industries. Rather than providing endless options and choices, we serve as business partners to our clients, delivering them the answers to their legal questions that advance their business outcomes. To learn more about Lippes Mathias, visit our recruiting website: As a full-time employee at Lippes Mathias, youll enjoy a comprehensive benefits package, including: • Medical Insurance: Highmark BCBS PPO/POS plans with 4 options, including 2 HDHP/HSA-qualified plans, • Dental Coverage: Includes orthodontic benefits, • Vision Insurance, • Health Savings Account (HSA), • Flexible Spending Accounts (FSA): For healthcare and dependent care, • Paid Time Off (PTO): Inclusive of vacation, sick, and personal leave, • 401(k) Retirement Plan: With guaranteed safe harbor contribution and profit sharing, • Life & AD&D Insurance: Term life and accidental death & dismemberment coverage, • Disability Insurance: Short-term and long-term coverage, • Voluntary Benefits: Including specified disease, hospital, and accident plans, • Employee Assistance Program (EAP): Mental health and wellness support, • Legal Services Discount Program

Job DescriptionSalary: $50,000-$60,000 Location: Brooklyn, NY (Onsite Only) Department: Hardware & Inventory Reports To: Hardware & Inventory Team Lead Job Type: Full-Time (9am-6pm) Position Summary At My IT Crew (MY IT CREW), we dont just fix things, we make sure our partners are always up and running. As an Onsite Hardware Technician, youll play a critical role in ensuring the reliability, performance, and accuracy of the hardware that powers our clients businesses. From desktops and laptops to kiosks, switches, and other endpoints, youll diagnose, repair, and maintain it all while keeping inventory processes sharp and organized. This full-time onsite role in Brooklyn is ideal for someone who loves hands-on work, thrives in fast-paced environments, and takes pride in keeping systems and stockrooms equally efficient. Key Responsibilities Hardware Troubleshooting & Repair • Diagnose and repair a variety of hardware systems including desktops, laptops, kiosks, and networking equipment., • Install, upgrade, and replace hardware components., • Follow established procedures for receiving, labeling, storing, shipping, and tracking hardware assets., • Maintain accurate inventory logs and participate in regular audits., • Provide hardware and basic application support in coordination with the Service Desk., • Work cross-functionally with procurement, logistics, and service teams to ensure timely deployment and recovery of hardware., • Adapt to shifting priorities based on departmental workload and urgent business needs., • Maintain workspace and equipment areas in a clean, organized, and secure manner. Required Experience & Skills Hard Skills • Proven experience with hands-on hardware troubleshooting and repair., • Strong understanding of PC components, operating systems (Windows/Linux), and networking basics., • Familiarity with switches, routers, and network protocols (TCP/IP)., • Asset/inventory tracking systems and hardware lifecycle management., • Detail-oriented and highly organized., • Calm under pressure, dependable, and adaptable., • Polite, professional, and effective communicator., • Self-starter who thrives with minimal supervision., • Strong critical thinking and common-sense problem-solving. Preferred Qualifications • Associates or Bachelors degree in Computer Engineering, Information Technology, or equivalent experience., • CompTIA A+ or similar certification., • Experience supporting kiosks or other specialized endpoint hardware., • Basic knowledge of server hardware and peripherals. Performance Metrics (KPIs) • Hardware issue resolution time (diagnosis to completion), • Inventory accuracy and audit results, • SLA compliance for shipping/receiving and RMA turnaround, • Number of successfully completed hardware deployments or recoveries, • Internal and end-user satisfaction scores (CSAT) Culture Fit & Philosophy At My IT Crew, we're builders, fixers, and partners. We believe every piece of tech matters, from the servers in the rack to the keyboard at a front desk. As a Hardware Engineer/Technician, youre not just maintaining devices youre helping our partners stay productive and connected. If youre hands-on, reliable, and serious about quality, we want you on our team.

Job Description Service Desk Technician At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years. We are in search of a Service Desk Support Technician to join the dynamic team of professionals providing world-class IT services to its clients in the NYC metro area. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support. Responsibilities: • Provide initial contact and incident resolution to customers with hardware, software, and application problems., • Attempt to resolve as many incidents during the first call as possible., • Document incident resolution and status in incident PSA tool., • Provide day-to-day support for localized PC issues., • Create and manage user accounts and provide remote troubleshooting support to customers., • Provide input and update to standard operating procedures., • Participate in the organization's change management process., • communicating and escalating issues using sound judgment and self-initiative., • Previous experience in IT, customer service, or other related fields, • Ability to build rapport with clients, • Strong troubleshooting and critical thinking skills, • This is a Full-Time position., • All standard benefits are included such as medical/dental/vision insurance and vacation time., • We encourage and reward professional certifications, • Salary will be based on experience. Please send your resume with the expected salary. Applications lacking expected salary will not be considered. AEH0u5Z8xD

Job Description This is a remote position. Responsibilities • If you thrive in a professional environment and are seeking an opportunity to provide elevated concierge style customer service & support this is the role for you, • Essential Job Responsibilities IT Support Functions (Primary): Provide office support, including deskside assistance, conference room technology setup, and general IT services, with a positive, can-do approach, • Assist with office moves, including disconnecting, reconnecting, and setting up equipment in new locations, • Manage and maintain hardware inventory, ensuring accurate tracking and timely distribution, • Monitor, maintain, and update the support ticket queue to ensure timely resolution of all requests, • Perform routine hardware checks on printers, copiers, and other equipment, • Assist with troubleshooting and resolving issues on desktops, laptops, printers, phones, and peripherals, • Support hardware deployments, software installations, and equipment swaps, • Respond to end user requests via phone, email, or ticketing system in a timely and professional manner, • Communicate effectively with client staff and team members regarding timelines, updates, and challenges, • Office Service Functions (Secondary): Reception: Work closely with the client's staff to ensure seamless day-to-day operations as the first line of contact with client's visitors/onsite staff Utilize various PC systems for conference room reservations, hoteling, vendor check-ins, etc RequirementsQualifications • Prior Tier 1 IT support with end users Strong organizational skills and attention to detail, • Excellent communication and customer service skills, • Ability to work independently while maintaining a collaborative, team-player mindset, • Working knowledge of Microsoft Office (Outlook, Word, Excel), • Ability to lift 40 lbs or more and move equipment on carts up to 100 lbs, • Comfortable with physical activity including walking, bending, kneeling, and standing for extended periods

Job Description Job Title: IT Support Analyst Organization: BrandEd Department: Global IT Reports to: Director of IT Service Management Position Purpose The IT Support Analyst will be part of the Global IT Service Management team, responsible for delivering quality IT support to all students, faculty, and staff across BrandEd. As a member of the team, they will be responsible for the maintenance and support of all IT systems, telephone systems, and Audio/Visual equipment throughout the New York campus. Essential Duties and Responsibilities Specific duties and responsibilities include the following, but the individual will also be expected to perform all the duties necessary which are customarily performed by a person holding this position. Other duties may be assigned. The IT Support Analyst will answer, evaluate, prioritize, and resolve incoming telephone, voicemail, e-mail, in-person, and Service Desk System requests for assistance from end users in the organization. This includes troubleshooting and resolving issues related to standard enterprise software applications and various custom web applications, desktop hardware, and network edge infrastructure components. In addition to the tasks and activities listed below this person will be expected to assist with various IT projects as directed. End-User Support Provide technical support for the organization; diagnose technical problems; research, identify and document appropriate solutions; organize and prioritize technical support cases and follow-up on outstanding cases until resolved. Infrastructure Support Provide technical support for LAN and WIFI devices. Analyse, troubleshoot, evaluate, and resolve computer network problems. Performing file backups on the network. Participate in scheduled maintenance windows. Support Case Management Maintain and track all support issues and calls within the Support management system; maintain contact and follows-up with employees to ensure quality level of support; interact with users in non-technical, clear terms; adhere to and enforce organization policies, rules, and regulations relating to technology use. User Account/Password Maintenance Creates, maintain, and coordinate user account information and passwords for various IT systems. Assist with setup of new user accounts/email in a Microsoft Windows Active Directory/Office 365 environment. Maintain student and alumni email address and distribution lists. Device Support Provide support and assistance for the relocation, installation, and setup of computers, end-user unified communications systems, Teams telephones, Mobile Devices and various peripheral equipment including classroom audio/video equipment. Perform diagnostics on computers, software applications, and related equipment. Provision, reimage, and test new and reallocated computers, laptops, and other equipment as directed. Student support Provide support to BrandEd students - assistance with, access to and use of all school systems. CIG user support Provide support to CIG staff and prioritize accordingly. Flexible working Expectation to support after hours and weekend events as required. Multi-site support including local travel and the ability to respond at short notice. Vendor management Coordinate with various vendors to maintain working environment. Order new equipment as needed. Knowledge and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill and ability required. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A thorough understanding and knowledge of commonly used concepts, practices, and procedures within the IT field. A thorough understanding of and professional experience troubleshooting Web Applications and Technology. Thorough knowledge of both PC and MAC Hardware/Software configuration. Advanced Knowledge of Microsoft Office 365, Adobe Suite, and other standard business productivity software suites. Basic knowledge of Windows Server 2012 and above. Knowledge of working in PowerShell Knowledge of audio-visual systems (projectors, sound systems) is required. Knowledge of academic environments is strongly desired. Ability to install and configure Windows 10 and MAC OSX workstations and software packages. Ability to troubleshoot LAN clients. Strong interpersonal skills. Strong organizational and problem-solving skills. Demonstrate professionalism and diplomacy in interpersonal relationships. Support and embrace diversity and inclusiveness. Regular weekday (Monday-Friday) attendance/availability is required during core business hours. Ability to work weekends and after hours. Ability to manage multiple priorities and projects. Ability to be present in the office, as requested. Ability to travel between offices locally and nationally. Ability to work independently and as part of a team. Ability to proceed with objectives under limited supervision. Education, Work Experience and/or Licensure US Citizenship or Permanent Residence Status required. 4-year college Degree in Computer Science/Related field preferred or equivalent job experience At least 2 years of experience in IT Support required. Experience with SharePoint/Teams or Other similar content management/collaboration platform. Experience providing top quality cross platform end-user support and training. Experience using TeamDynamix or similar service desk/support management system. At least one Microsoft (MCP), Apple, or other industry standard certification in a Windows/Mac operating system is desirable. Language Skills Excellent verbal and written communication skills Excellent command of the English language Physical Demands The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of his/her job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to sit, stand, walk, travel up and down stairs, crouch, climb ladder, stoop, and reach. Ability to lift up to 25lbs. Work Environment The work environment characteristics listed here are representative of those an employee encounters while performing the essential functions of the job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Basic office environment Classroom/academic environment Online learning environment Ability to adapt to new campuses and their infrastructure. The above statements are intended to describe the general nature and level of work being performed by an individual assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. BrandEd reserves the right to modify this job description in its sole discretion. BrandEd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description•Drafting, reviewing, and updating IT/security policies and documentation -Supporting SOC 2 and HIPAA compliance processes -Managing and maintaining Juniper SRX firewalls -Overseeing vendor security and participating in vendor evaluations -Managing vulnerability scans and coordinating penetration testing -Supporting Drata and Safebase compliance workflows -Assisting with security-related technical support (Linux environment) -Responding to and completing custom security questionnaires (occasionally delegated) -Managing user access systems – experience with Okta (SSO) is a strong plus -Familiarity with password managers (e.g., 1Password) -Supporting disaster recovery and business continuity planning -Contributing to overall IT infrastructure and data management effortsDeskside Support, Deployments, Computer Hardware, Backup Technologies, Cisco Technologies

Job Description We are seeking freelancers/consultants for on-demand/ad hoc IT Support in the New York City, NY to join our team! As a team member, you will assist our clients with resolving a range of computer-related issues and/or provide on-site support as needed. Responsibilities: • Installation of workstations., • End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc., • Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc., • Basic networking, rack/stack/patch, remote hands support, etc., • Experience working with AD (active directory), domains, group policy, etc., • E-mail, A/V conferencing, VoIP device replace and configuration., • Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc., • Provide timely and efficient executive-level support., • 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware., • Application support for Microsoft Office365, SharePoint Online and Exchange Online., • Working knowledge of Azure, Intune, and other cloud based services., • Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10., • Xerox, Canon, HP printer installation, local/network configuration and print management., • Excellent verbal and written communication skills., • Ability to effectively operate independently as well as in a team environment., • Flexible work schedule! Hours/Shifts are on-demand - we'll work with your schedule & availability!, • Competitive compensation and 2hrs. minimum pay on all assignments. Company DescriptionTechmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.Techmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.

Job Description Job Title: Information Technology Service Desk Specialist Location: New York, NY 10001 Salary/Payrate: $60-63K with benefits Work Environment: 100% Onsite Position will require travel to NY or CT on rotational basis Term: 1 Year Contract that renews each year with possible opportunity of conversion Sponsor/Transfer Visas: Client is unable to sponsor. US Citizen and Green Card Holders Only. Referral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION #LI-FL1 The Information Technology Service Desk Specialist is the first point of contact to respond, troubleshoot, and resolve technical issues in a Windows and Mac environment. The Service Desk supports internal staff and external customers efficiently and quickly over the phone, in person, and through remote connectivity software. The ideal candidate will have a strong commitment to high-quality customer service and a solid work ethic. Responsibilities • You will be responsible for helping onboard new hires with their devices., • Help train new hires on technology, intranet, etc., • Install Software and Troubleshoot issues., • Set up workstations – monitors, docking stations, etc., • Must have Windows and Apple troubleshooting experience., • Mobile Device Management (MDM) – Intune preferred., • A+ Certification preferred., • Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems (Windows & Mac), hardware, and software., • Responding to requests on the phone, via email, in person, or through remote access, • Update the team on progress and ensure all tickets are resolved within a timely manner., • Provide mobile device support to employees., • Maintain AV equipment while performing daily walkthroughs of all conference rooms., • Image laptops and desktops in preparation to be deployed., • Manage hardware and software inventory., • Assist with enterprise-wide Technology projects., • Document processes, procedures, and issue resolutions, • This role requires you to work in-office weekdays and after-hours support when needed. Qualifications: • Additional responsibilities as assigned., • Bachelor’s Degree preferred., • 3+ years of experience in a Help Desk / Service Desk role, • Exceptional knowledge of Microsoft Office Suite / M365, • Must have superior customer service skills., • Superior organization, project management skills, and attention to detail, • Demonstrated decision making and problem-solving skills., • Detail-oriented, multi-task, and work effectively in a fast-paced, team environment., • Strong interpersonal skills and effectively communicate, both written and verbally, • Must have a positive approach and team spirit., • Multi-lingual a plus

Job Description Job Title: Account Executive Location: New York City, NY or Remote Company: allwhere Join our mission in simplifying the way that IT assets are procured and managed across the globe, whether your employees are in-office, hybrid, or fully remote. We are a hard-working and committed team, focused on scaling our operations, expanding to new regions, and continually improving our processes, all while putting our customers first. Our team is expanding and we are excited to bring on an Enterprise Account Executive. We’re looking for someone who has sales experience, is very well organized, customer-centric, and with a ravenous work ethic. Key Responsibilities: • Identify and source new leads into the sales funnel, • Run our sales process from our sales playbooks from discovery to close, • Work with existing customers to grow allwhere’s wallet share, • Work cross-functionally with CS peers to continue growth of accounts in our a la carte / consumption-based model, • Work cross-functionally with Operations to identify best-fit opportunities for clients, • Inherit an existing book of business and identify growth opportunities, • Develop thought leadership in conjunction with Marketing leadership on IT-related concepts Qualifications: • Bachelor’s degree, • 10+ years of sales experience, • 5+ years background in IT, either as an end-user or from the sell-side, • Strong organizational skills, • Strong people skills / soft skills, • Strong attention to detail and ability to multitask, • Excellent written and verbal communication skills, • Data-driven mindset, • Ability to collaborate effectively with a diverse team in a fast-paced environment, • Experience with sales tech stack (HubSpot, Zoominfo, Gong, LinkedIn, etc. a plus), • Deep technical understanding of key players in the IT space (Apple, Windows, MDM providers, ServiceNow, JIRA, etc.) eIBZ7865QZ

Job Description Onsite IT Technician- is responsible for providing local operational support for an office or group of offices. This position requires both excellent customer service and problem-solving skills. The candidate must possess a process and project orientated mindset and be efficient working individually as well as part of a larger team. The ideal candidate would be knowledgeable on a wide range of technology and adaptable enough to be able to leverage it against a wide range of technical issues. The candidate must be highly motivated and self-reliant individual with a desire to better themselves. Issues Management and Resolution • Analyze issues and formulate solutions, • Troubleshoot system, application and hardware issues, • Ensure customer is updated on ticket progress, • Work directly with customers to solve problems, • Utilize internal IT Knowledge Base to both provide and find solutions to known issues, • Use external information to research and resolve issues when needed, • Consistently update the ticket tracking system with status and fixes, • Perform routine system maintenance on laptops and desktops, • Track computer assets according to organizational standards, • Perform backups and restores, • Strong interpersonal skills with heavy focus on customer service, • Demonstrate sound written, oral and organizational skills, • Collaborate with local and remote teams using provided tools, • Consistently share solutions with peers, • Works effectively as an individual and as part of a team, • Complete assigned tasks on time, • Ability to follow documented commonly used concepts, practices, and procedures, • Ability to manage multiple constituencies, issues, priorities, projects and goals Work Schedule • Local travel between sites may be required, • Occasional travel to sites outside the local area may be required Education and Certifications • Minimum 1 year IT experience, • Experience delivering IT solutions within a corporate and/or enterprise environment, • Experience working in a mixed Mac and Windows environment Additional Skills • Experience in the Advertising and/or Marketing industry preferred, • Experience in centrally managed computer environments, • Experience supporting A/V environments not required, but is a plus • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionSalary: Cornelis Networks delivers the worlds highest performance scale-out networking solutions for AI and HPC datacenters. Our differentiated architecture seamlessly integrates hardware, software and system level technologies to maximize the efficiency of GPU, CPU and accelerator-based compute clusters at any scale. Our solutions drive breakthroughs in AI & HPC workloads, empowering our customers to push the boundaries of innovation. Backed by top-tier venture capital and strategic investors, we are committed to innovation, performance and scalability - solving the worlds most demanding computational challenges with our next-generation networking solutions. We are a fast-growing, forward-thinking team of architects, engineers, and business professionals with a proven track record of building successful products and companies. As a global organization, our team spans multiple U.S. states and six countries, and we continue to expand with exceptional talent in onsite, hybrid, and fully remote roles. The Senior Account Executive identifies, prospects and develops relationships with key end customers in the Financial Services Industry with the goal of influencing demand for Cornelis Networks products through its global network of channel and OEM partners. This role carries a quota and is focused on driving sales from end customers that leverage HPC, data analytics, and AI for mission critical purposes and benefit from the competitive advantages afforded by Cornelis Networks high-performance networking solutions. Key Responsibilities: • Formulate and execute direct sales strategies to achieve annual sales targets., • Identify and engage key FSI end customers and generate sales opportunities., • Maintain, manage, and build the sales pipeline in a CRM tool and report progress weekly., • Work closely with channel sales, partner sales and OEM teams to advance sales opportunities., • Deliver presentations of company solutions to target end customers., • Foster close collaboration with internal product, marketing, and sales teams to nurture the pipeline., • Harness the technical partner ecosystem to extend field reach and enhance customer engagement., • Offer customer and market feedback to internal product teams for continuous improvement. Required Qualifications: • Bachelors degree or higher in a STEM-related field, • Minimum of 7 years of success selling High Performance Computing (HPC) or Artificial Intelligence (AI) solutions, with proven track record of meeting or exceeding sales quotas, • Proven success in a startup hunter sales environment. Must demonstrate history in sales environment where >50% of leads are self-generated., • Proven track record of prospecting, building new relationships, and closing multi-million-dollar partnerships with customers across the financial services industry., • In-depth understanding of the technical sales landscape for high-performance network interconnect technologies and how those technologies apply to financial risk-modeling, monte carlo simulation, fraud detection and other critical workloads in FSI, • Established relationships with key ecosystem partners and customers within the financial services industry vertical., • Proficiency in Microsoft Office Suite, Salesforce CRM, and lead-generation tools., • Exemplary adherence to the highest ethical standards and integrity. Desired Qualifications: • Self-motivated and proactive with desire and initiative to drive growth and achieve personal and company goals., • Comfortable operating within a dynamic high-growth environment., • Experience in solution selling, especially in a technically complex environment, • Strong leadership acumen to coordinate cross-functional teams effectively., • Demonstrated ability to tackle intricate challenges through innovative thinking and collaboration., • Exceptional organizational, written & verbal communication and negotiation skills, • Effective interpersonal skills with a knack for building lasting relationships., • Aptitude for crafting and executing creative, differentiated strategies for sales growth. Location: This is a remote role within the United States but does require 50% travel to customer sites, events, trade shows and conferences. Preference is for candidates to reside in the East Coast. We offer a competitive compensation package that includes equity, cash, and incentives, along with health and retirement benefits. Our dynamic, flexible work environment provides the opportunity to collaborate with some of the most influential names in the semiconductor industry. At Cornelis Networks your base salary is only one component of your comprehensive total rewards package. Your base pay will be determined by factors such as your skills, qualifications, experience, and location relative to the hiring range for the position. Depending on your role, you may also be eligible for performance-based incentives, including an annual bonus or sales incentives. In addition to your base pay, youll have access to a broad range of benefits, including medical, dental, and vision coverage, as well as disability and life insurance, a dependent care flexible spending account, accidental injury insurance, and pet insurance. We also offer generous paid holidays, 401(k) with company match, and Open Time Off (OTO) for regular full-time exempt employees. Other paid time off benefits include sick time, bonding leave, and pregnancy disability leave. Cornelis Networks does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. Cornelis Networks is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants needs under the respective laws throughout all stages of the recruitment and selection process.

Job Description▶︎ Job Details: • Job Title: IT Project Leader / IT Support - Japanese, • Client: IT Services, • Working Location: NY 10022, • Working Style: Hybrid, • Salary: $70,000 - $75,000/year, • Benefits: Full Benefits, • Visa Support: Yes, • Language: English ▶︎ What will you do: • Provide advice and assistance to the help desk team as a leader., • Promote excellent customer service, effective response times, and provide expert insights into general support issues., • Enforce quality of service guidelines for dealing with customers, completing services, and overall customer satisfaction., • Ensure an outstanding level of customer service by providing direct IT support to customers via email, phone, or in-person onsite., • Set up and troubleshoot business software and hardware; • Process assigned service requests as operational support;, • Participate in regional and global IT projects. ▶︎ Required Qualifications & Skills: • Extensive knowledge of various business software: Windows OS, Office365, Adobe Acrobat, WebEx., • Great Team Leader, fastt learner, and self-starter, • Ability to multi-task based on priority., • Ability to act proactively with minimum supervision., • Customer-focused, detail-oriented, and with good communication skills with various levels of users., • Have mind and skill to improve IT environment and processes., • Should be able to visit customer’s sites and data center occasionally., • Ready for business travel within the continental United States and South America (1-2 times per year)., • Business level Japanese communication skills are absolutely required for this position; Spanish language skills would be a plus. Experience • Over 5 years of user support and small team lead experience (up to give members)., • Windows-based LAN/WAN/Remote Access support experience., • Managing and troubleshooting with iOS-based devices, conference systems, MS Surface, and HP laptops. Certifications -Certifications- • Microsoft or other IT Vendor certifications, • PMP or equivalent certifications 2sdqGtMrd0

Job Description Job Summary We are seeking a highly motivated and technically skilled Field Service Support Technician (IT) to provide onsite IT support to our clients across New York City and the tri-state area. This role involves supporting all client-side technology including workstations, servers, networking equipment, printers, ISP hardware, and third-party applications. The technician will also participate in project-based implementations such as workstation and server deployments, network equipment installations, ISP setups, application upgrades, and disaster recovery testing. Drivers License required where necessary Key Responsibilities • Provide IT support for Microsoft core business applications and environments., • Deliver technical support for Microsoft technologies, including:, • Basic troubleshooting of Office 365 and other Exchange platforms., • Active Directory user management (adds/moves/changes)., • Assist with PC builds and network equipment deployments as part of project initiatives., • Troubleshoot and resolve desktop, laptop, and peripheral connectivity issues., • Troubleshoot and support networking components including:, • ISP circuits, firewalls, switches, wireless devices, and phone systems., • Install Microsoft and third-party software applications., • Implement and support remote access solutions (e.g., VPN)., • Document and maintain detailed records of client environments., • Escalate complex service issues as needed to higher-level support., • Communicate proactively with clients regarding issue status, planned changes, and service outages., • Monitor network performance (availability, latency, utilization) and address issues or escalate when appropriate., • Maintain clean and organized IT/server rooms., • Manage asset tracking and inventory updates., • Associate degree in Computer & Information Science, Computer Information Systems, or a related field preferred., • Minimum 3 years of experience as an onsite or field service technician., • A+ certification required., • Strong interpersonal and customer service skills with the ability to tailor communication to various technical skill levels., • Proven ability to work independently while managing multiple high-priority tasks under pressure., • Hands-on experience building desktops and laptops., • Experience with racking, stacking, and patching network equipment., • Proficiency with ConnectWise (or similar ticketing system), including entering and updating service tickets., • Willingness to complete ConnectWise University training and blueprints., • Strong understanding of network administration principles and IT support processes., • Self-motivated to stay current with IT trends via publications and online resources., • Familiarity with standard office IT practices and terminology., • Consistent ability to adapt to shifting priorities and respond effectively to ambiguity., • Strong analytical and decision-making skills with a proactive, team-oriented attitude.

Job Description COMPANY L&R is one of the largest distributors and purchasers of cosmetics in the United States. We now distribute over 40,000 items (cosmetics, toys, school supplies, hosiery, hair accessories, OTC, HBA, and more) through 3 regional warehouse locations in Arkansas, New Jersey, and Nevada. GENERAL PURPOSE OF JOB Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. ESSENTIAL DUTIES AND RESPONSIBILITIES • Answer user inquiries regarding computer software or hardware operation to resolve problems., • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software., • Use ticketing platform to maintain records of daily concerns, problems, and remedial actions taken, or installation activities., • Develop training materials and procedures, or train users in the proper use of hardware or software., • Confer with staff, users, and management to establish requirements for new systems or modifications., • Create and submit a monthly report to the CIO that reflects issues logged into the Help Desk, percent of unresolved tickets, length of open tickets, etc., • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. OTHER DUTIES AND RESPONSIBILITIES: • Participation in proactive team efforts to achieve departmental and company goals, • Perform other duties as assigned EDUCATION and EXPERIENCE Bachelor’s Degree preferred Monday through Friday 8:30AM to 5:30PM EST in office PAY RANGE: up to $26.44/hr BENEFITS • 401(k), • Dental insurance, • Health insurance, • Health savings account, • Life insurance, • Paid time off Powered by JazzHR 0wo4qkYAbV

Job DescriptionCompany Description We connect the world’s top investors and business leaders to the insights that shape investment decisions. From private equity firms and hedge funds to leading consultancies, our clients count on us to find the exact expert they need — fast. Since 2007, we’ve grown to 1,500+ people across global financial hubs, becoming a trusted research partner to thousands of decision-makers. This is where ambitious people come to accelerate their careers. Job Description As a Desktop Support Engineer, you’ll play a vital role to keep our business running smoothly! Providing first line support within our Tech Success team, you’ll fix all technology issues that our employees may face. You’ll deliver excellent customer service whilst responding to tickets raised within the office, from remote workers, and supporting our other locations around the globe. Some of your responsibilities will include: • User account creation, maintenance and closure, • Issuing equipment, inventory management, organise deliveries and shipments, • Provide technical support for desktop and laptop systems, including Windows and Mac environments., • Desk configuration of meeting and conference spaces Third Bridge is a fast paced and changing environment, striving for continuous improvement. This also brings opportunities to grow and develop whilst contributing to our company goals. You’ll receive full training and ongoing support from your team. There is a clear escalation chain, which in turn provides you with a clear development ladder as you progress in your career with us. Qualifications • Proven experience in a desktop support or a related IT support role., • Ability to set up and support MacBook laptops is essential, • Excellent communication and interpersonal skills., • Proficiency in network troubleshooting and IP configuration., • Experience with inventory management practices., • Hands-on experience with dual-screen setups and familiarity with HDMI, VGA, and other hardware cables., • Experience with Google Admin Console and Google Suite is preferred., • Ability to work independently and as part of a team., • A proactive and customer-focused approach to IT support. Additional Information How will you be rewarded? • Salary: $60,000 to $65,000 per annum, dependent on experience. Plus an annual bonus of up to 5%., • Vacation: 15 days (which increases to 20 days after 2 years of service) plus US Holidays., • Learning: personal development allowance of $1,150 per year., • Health and well-being: a variety of insurance plans, including health coverage by Cigna, Medical Insurance, Dental insurance and Vision plan, plus a personal HSA (Health Saving Account) and Medical FSA (Flexible Spending Account). And also a variety of health and wellbeing events to focus on mental health., • Future and family: 401K matching up to 5% of your base salary, life insurance, a long-term disability policy dependent care FSA and pet insurance., • Flexibility: work from anywhere for one month per year, 2 annual volunteer days, 2 personal days when life throws you a curveball and 'Summer Fridays', • Social: weekly optional social gatherings, daily breakfast and snacks, social events, • ESG: CSR, Environment and Diversity & Inclusion (including Women at Third Bridge, Pride and Blkbridge) We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.

Job DescriptionDesktop/Workstation Design EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience· Understanding of the application of security controls on the image· Microsoft Office engineering experience· Integrating anti-virus applications in an image· VPN/Remote access (Cisco Secure Access with RSA a plus)· Windows Scripting experience· Good writing skills Ideally, you will also have:- VB and/or VBA coding experience a plus· VDI/Citrix experience· SMS/SCCM experience a plus· Understanding of PKI· VMWare experience· Litigating software such as Ipro and Concordance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Roseland, NJ

Job Description JCFPL JOB TITLE: Principal Library Assistant - Bookmobile DEPARTMENT: Outreach Branch LOCATION: Five Corners – Bookmobile REPORTS TO: Supervising Library Assistant CIVIL SERVICE JOB TITLE: Principal Library Assistant SALARY RANGE: $47,479 - $50,615 per year FULL-TIME/PART-TIME: Full-Time WORKWEEK: 9:00 a.m. to 5:00 p.m. or 10:00 to 6:00 PM (35 hours/week). May be required to work evenings and weekends as needed. APPLICATION DEADLINE: October 23, 2025 BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403b, Participation in pension plan (dependent on age at the time of hire date). Part-Time Employee benefits include participation in pension plan and sick/vacation leave. A more detailed summary can be found on our Employment Opportunities page located at JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. ABOUT THE POSITION: The Principal Library Assistant, under general direction the Supervising Library Assistant, performs technical and/or paraprofessional duties of considerable difficulty in one or more of the functional areas of librarianship; and does other related duties as required.in order to perform day-to-day paraprofessional work directly related to the acquisition, organization, and distribution of library materials on the Bookmobile, including all aspects of circulation, evaluation and selection for weeding, processing of new books, organization of shelves and re-shelving, and managing holds. The Principal Library Assistant coordinates and collaborates with team and department members, to address the activities of a library unit or section such as circulation desk, periodical section, shelving of library material, microfilm section, book processing section, or interloan section. The Principal Library Assistant will also conduct programs such as story hours, preschool programs, programs and events for school students, children and teens, and programs for senior citizens, convalescents, ethnic groups, and other members of the general community. The Principal Library Assistant also answers patrons' inquiries pertaining to library hours, physical location of library material, offices, or personnel including explanation of basic index systems (for example, card catalog, readers' guide, microfilm, and topical files). The Principal Library Assistant determines and prepares content and arrangement of library material for displays, exhibits, and special library programs. Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units. The Principal Library Assistant may be required to drive the Bookmobiles as needed. JOB DUTIES: * Participates in implementation of library extension programs on mobile units, at community agencies, and in other non-library settings throughout the community; conducts programs for which objectives and general procedures have been established or outlined such as story hours, preschool programs, and programs for senior citizens, convalescents, ethnic groups, and school students; promotes library extension programs; makes personal contacts and provides routine information to community residents. * Coordinates activities of a library unit or section such as circulation desk, periodical section, shelving of library material, book processing section, or interloan section; follows established policies and procedures with responsibility for revising work methods or processes to increase efficiency; issues assignments and trains subordinate personnel assigned to such units. * Processes interloan requisitions for library material between area/branch libraries and the main library; charges and discharges library material to users; examines collections of books, films, periodicals, and so forth to weed material for purpose of discarding due to obsolescence; inspects books for damage; lists overdue library material and completes overdue notices for notifying patrons; performs filing or shelving tasks involving the use of the Dewey Decimal Classification System and alphabetical filing systems beyond the initial letter of a subject or topic. * Promotes good customer service; registers new members; reviews library card applications for completeness as to name, address, and similar personal identification and records changes of such information; answers patrons' inquiries pertaining to library hours, physical location of library material, offices, etc.; explains library services to community residents or groups; answers patrons' inquiries pertaining to library hours, physical location of library material, offices, or personnel including explanation of basic library resources and services; meets the needs of a diverse community; Maintains cooperative relationships with local community residents and system-wide library staff; meet the needs of a diverse community. * Determines and prepares content and arrangement of library material for displays, exhibits, and special library programs. * Gathers data; compiles numerical reports on circulations, accessions, or other aspects of library operations using basic arithmetic. * Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units. * Performs other duties as assigned. CORE COMPETENCIES: Communication/Collaboration * Communicates effectively using a variety of methods * Effectively communicates relevant and timely information to appropriate stakeholders * Develops and maintains effective relationships with others to achieve common goals * Works effectively on teams with strong team-building skills and attitudes * Applies effective strategies to manage organizational politics, conflict and difficult behaviors among colleagues and patrons * Communicates effectively with a variety of audiences and individuals from diverse backgrounds * Selects and applies the most appropriate and effective communication means to meet situational needs Customer Service * Contributes to and models customer service standards that enhance the user experience * Model standards and practices for the delivery of quality internal and external customer service * Applies customer service skills to enhance the level of user satisfaction * Applies effective techniques to address difficult situations with users and staff * Understands and acts in accordance with the basic values and ethics of library service Professional Development * Manages the development of one’s own learning and ongoing improvement of skills and knowledge * Uses creative and innovative approaches to address daily challenges within various job duties and strives to develop initiatives that serve the needs of the Outreach Branch services. * Establishes strategies and long-range initiatives to create a learning environment within the division and the library * Plans for and supports staff career development opportunities * Contributes to the development and implementation of a culture that embraces ongoing learning Community Engagement * Demonstrates the impact and value of the library to the community through ongoing evaluation and assessment of library services * Maintains positive public relations through communication and promotion of the library’s values, services, accomplishments and needs to all stakeholders * Builds relationships and support for the library with community organizations * Contributes to creating a welcoming and user-friendly physical environment that encourages all community members to use library services Technology * Performs basic functions of email, calendar applications, and task management. Familiarity with MS Office and Google applications desired. * Understands and uses basic computer hardware, peripherals, software, and operating system functions * Demonstrates information literacy and understands common security protocols related to Internet use REQUIRED EXPERIENCE/EDUCATION: * Ability to demonstrate a practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools such as ILS (Integrated Library Systems), shelving arrangements, Dewey Decimal Classification System, and successful completion of relevant manager training within the organization. * Two (2) years of experience demonstrating practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools (card catalog, microfilm, shelving, circulation systems, and so forth.) OR Satisfactory completion of a two-year library technician course at an accredited college or university. ADDITIONAL RELEVANT SKILLS: * Preference given to applicants currently earning a master's degree in library or information science from a library program accredited by the American Library Association or from a New Jersey college master's program in Library Science that has been deemed acceptable by Thomas Edison College. * Ability to manage and administer library programs. * Knowledge of Jersey City’s population, geography, and/or local government. * Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.).is desired. * CDLB License highly desirable * NJ Driver’s license is required NOTES: For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee supervisor. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. Powered by JazzHR ieqEZhuDfn

Job Description Butler Hospitality is a Hospitality Tech Company that serves the world’s best hotel operators (Hersha, Real Hospitality, Crescent, M&R) to increase the efficiency of their food and beverage operations. Butler Hospitality takes over restaurants inside of full-service hotels and transforms their kitchens into delivery hubs that provide virtual room service and catering to nearby limited- and select-service hotels. BUTLER HOSPITALITY - IT Associate, New York City, NY. This role will require exceptional organizational skills. Assist with organization of multiple Restaurants launches within the same month, so you must be able to prioritize your time and manage project timelines. This position will also be coordinating (via phone/email/web-conference) with our vendors, the IT associate must be able to communicate clearly and effectively. This role does not require an extensive IT background, but you should be quick to learn new applications and processes. Qualifications • 2-year experience in an IT Associate role, • Bachelor's Degree (BA) in IT Related studies preferred, • Knowledge of computer networks, servers, and network clients configurations, • Computer hardware and software configuration skills are required, • Great Communication both written and verbal, • Competitive Salary, Performance Bonus, • Medical, Dental, Vision & 401K, • FSA & Commuter Benefits Powered by JazzHR UMIYtfnuyy

Job Description Summary: Performs duties as level one support, including troubleshooting hardware and software issues for various desktops, laptops, printers and network devices in a Windows network environment with various business applications. Assists the Network Engineers in supporting the LAN/WAN infrastructure (switches, routers, firewalls, servers, workstations, mobile devices, etc.) Job Responsibilities: Equipment and Technical Support • Primary responsibilities include installing and configuring hardware, software, systems, networks, printers, phones and scanners, maintaining, deploying and reviewing workstations and laptop base images., • Repairs and replaces equipment as necessary including but not limited to upgrades and preventative maintenance., • Provides tier one technical support for all corporate network devices and across all IT platforms and applications., • Responds in a timely manner to service requests from end-users received via service tickets and/or help desk calls., • Provides end-user training and support for remote access and company issued devices. Network Setup • Assists with the management of the corporate network environment., • Ensures resources are deployed to ensure high levels of availability and optimal performance., • Serves as support for the onboarding of new/existing employees as needed to corporate network and any corporate devices as well as AV equipment installed at the HQ and any remote office locations. Continuous Improvement and Risk Management • Supports the implementation of new technologies and platforms supporting business objectives., • Assists in the management of small to medium sized projects according to project management schedules., • Safeguard company data by ensuring cybersecurity procedures and regulatory guidelines are followed., • Recommends improvements when appropriate. Other Responsibilities • BS in Computer Science, Computer Engineering, Electronic Engineering or related disciplines., • Minimum of 3 years of professional technology support (end user or desktop) or related experience., • Periodic travel to other branch offices is required along with additional travel for branch buildouts and expansions as needed., • Excellent problem-solving, communication, both verbal and written, and customer service skills., • Strong interpersonal ability, with aptitude to learn new tasks quickly and explain technical concepts and instructions to non-technical staff members., • Services as first point of contact to receive, triage and escalate situations as needed, managing requests from support through resolution or escalation., • Ability to troubleshoot with end users to resolve operational issues and restore services., • Experience with IT Service Management ticketing and service principles., • Experience with installation and configuration of end user systems and devices, cabling and operational best practices., • Experience with Mobile Device Management and onboarding end users to laptops, phone, tablets etc., • Experience with printers/copiers, basic networking, audio-video equipment and phone systems., • Supports higher level engineers with routine maintenance tasks, updates/upgrades and inventory tracking. Preferred • Previous Financial Institution Experience., • Jira Service Management Experience. Columbia Bank offers the following benefits: • Medical, Dental, Vision and Rx which are contributory., • Bonus programs., • Employee Stock Option Program (ESOP)., • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D)., • Paid Time Off (PTO) which includes Personal and Vacation Time., • Paid Sick Time., • Bank Holidays. This role is eligible for a hybrid schedule; 3 days in the office and 2 days' work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job DescriptionAs an IT Support Specialist, you'll be the go-to resource for our team’s technology needs. You’ll help keep our people productive and secure by managing devices, troubleshooting issues, and supporting the systems that keep our hybrid workforce connected. This role is hands-on, customer-facing, and central to ensuring our technology just works. You’ll partner closely with employees across every department, ensuring they have the tools and support they need to do their best work. From configuring new laptops to maintaining our AV systems, you’ll be the first line of defense when technology gets in the way, and the reason it runs smoothly when it doesn’t. If you’re proactive, resourceful, and love solving problems for people, this role will put you right at the heart of our team’s success. This is an in-office position (Mon - Fri) in our NoMad office. About Regard Our mission is to bring world-class healthcare to everyone. Regard is the world’s first comprehensive, automated diagnosis tool. Regard streamlines clinical and revenue cycle efforts to dramatically improve hospital finances, patient safety, and physician happiness. We are excited by challenges, mission-oriented work, and meaningful relationships. We work closely with some of the top health systems in the country and are leading the change that healthcare - one of the largest and most inefficient industries in the world - needs. We want you to join us.Responsibilities: • Provide responsive technical support to both remote and onsite team members, • Configure, deploy, and maintain end-user devices across macOS, Windows, and Linux, • Manage inventory and ensure devices remain compliant with security standards, • Monitor device health with MDM tools, addressing issues proactively, • Perform routine audits to maintain system reliability and compliance, • Support, install, and troubleshoot AV and conferencing systems (Zoom Rooms, Logitech, etc.)Qualifications:, • 1+ years of IT support and troubleshooting experience, or equivalent certifications, • Previous customer service experience, • Proficiency with core IT and productivity tools (Google Workspace, Zoom, Slack, Atlassian, 1Password, MS365), • Hands-on experience with macOS, Windows, and Linux operating systems, • Familiarity with device management and imaging solutions (e.g., Jamf, MDM tools), • Working knowledge of networking and AV hardware (e.g., Ubiquiti Unifi, Zoom Rooms), • This is an in-office position (Mon - Fri) in our NoMad officePreferred Qualifications:, • Experience scripting in Bash, Python, or PowerShell, • Experience shipping and supporting devices for remote employees, • Familiarity with Jira Kanban workflows for ticket management, • Experience with Jamf Pro device managementLocation \u007C Work Authorization, • For this role, Regard is currently only considering candidates who are authorized to work in the US without visa sponsorship, and are within the New York City metro area, • Our expectation for this role is to be in the office Mon-Fri, • We will provide relocation assistance to anyone who does not already reside in the NYC metro areaComp \u007C Perks \u007C Benefits, • Eligible for equity, • 99% employer paid health benefits (Medical, Dental, and Vision) + One Medical subscription, • 18 PTO days/yr + 1 week holiday break, • Annual $750 learning & development stipend

Job DescriptionIT Support Specialist We’re seeking a skilled IT Support Specialist to provide hands-on and remote technical support for desktop hardware, software, and peripheral devices. This role involves troubleshooting a wide range of issues, from malware and file corruption to printer and connectivity problems, ensuring smooth operations across the organization. Key Responsibilities: • Provide technical support for desktop systems and remote users., • Troubleshoot hardware/software issues including hard drive failures and malware., • Support secure remote access tools such as VPN and Citrix., • Resolve issues with printers, copiers, and related devices., • Maintain accurate documentation and timely ticket resolution., • Manage hardware/software inventory and coordinate with external vendors., • Bachelor’s degree preferred., • Strong knowledge of Windows 11 and Microsoft 365., • Experience with Microsoft Intune, Autopilot, and mobile device support., • Familiarity with video conferencing platforms like Zoom and Teams., • Ability to deliver high-touch support to executive-level users., • Excellent communication and customer service skills. What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week), • Health Savings Account (HSA) (for employees working 20+ hours per week), • Life & Disability Insurance (for employees working 20+ hours per week), • MetLife Voluntary Benefits, • Employee Assistance Program (EAP), • 401K Retirement Savings Plan, • Direct Deposit & weekly epayroll, • Referral Bonus Programs Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: Company DescriptionFounded in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day & Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations. Company Website: in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day & Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations.\r\nCompany Website:

Job DescriptionDescription: NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site) Salary Range: $90,000.00 To 125,000.00 + Benefits Unrestricted Work Authorization Required JOB SUMMARY: The Desktop Engineer is a critical role that focuses on ensuring the smooth deployment, management, and support of desktop systems for the entire organization. You will utilize your expertise with Intune, SCCM and other tools for application packaging, deployments, imaging, and inventory control to enhance desktop environments. You will play a key role in supporting projects such as Unified Endpoint Management to transform the way desktop images are created, managed, and deployed across the organization. You will utilize your expertise in scripting and automating processes to aid our effort in achieving zero-touch image deployments and maintenance of desktop systems. Please note this role is based out of our Queens Health Center. DUTIES AND RESPONSIBILITIES: Collaborate with clients to understand their IT needs and challenges, providing expert advice and support for desktop environment management, troubleshooting, and optimization. Design, create, and manage application packages for deployment using ManageEngine, SCCM, Microsoft Intune, and other tools ensuring proper configuration and distribution across client environments. Develop, manage, and maintain desktop images for various operating systems and configurations. Efficiently deploy these images to both new and existing systems, adhering to client requirements, security, and best practices. Develop and maintain scripts and automation workflows to streamline and automate various aspects of desktop image creation, deployment, and management, with a focus on achieving zero-touch deployments. Assist in maintaining software and hardware inventory tracking systems, regularly updating databases to ensure accurate and current information. Oversee patch management processes, including the automated deployment and verification of updates. Generate detailed reports on patch status, compliance, and any encountered issues. Create and maintain thorough documentation for processes, configurations, and deployments, ensuring all procedures are clearly documented and accessible for future reference. Diagnose and resolve complex issues related to desktop environments, including hardware, software, and network problems. Contributes to team effort. Performs other duties as assigned. Requirements: EDUCATION AND EXPERIENCE: Bachelor’s degree in Engineering, Computer Science, Information Systems, a related area, or equivalent work experience. 5-10 years of extensive experience as a Desktop Systems Engineer or in a similar role, with a proven track record of supporting desktop infrastructure projects and initiatives 5-10 years of experience using SCCM for imaging and deployments 3+ years of experience using Intune for imaging and deployments Experience using Manage Engine Endpoint Central, Script Logic and or Desktop Authority is a plus Microsoft Endpoint Administrator certification is desired. Microsoft Modern Desktop Administrator certification is desired. ITIL V4 certification is desired. KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrated experience in a desktop engineering role, with a strong background in managing and deploying desktop environments using Intune and SCCM. Proficiency in Microsoft Intune and SCCM for application management and deployment. Advanced proficiency in PowerShell scripting, Windows Management Instrumentation (WMI) Microsoft Deployment Toolkit (MDT), Active Directory, and Group Policies with demonstrated experience in developing automation solutions for desktop environments. Strong problem-solving skills, excellent communication abilities, and the capacity to work independently as well as collaboratively within a team. Strong understanding of desktop imaging technologies, deployment methodologies, and best practices, with hands-on experience in image creation, customization, and deployment processes. Ability to analyze complex technical issues, troubleshoot problems, and implement effective solutions in a timely manner. Strong communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors to achieve common goals and objectives. Attention to detail, ability to meet deadlines and prioritize deliverables for competing high-priority projects, and excellent time management skills. PHYSICAL DEMANDS: Occasional travel to Health Centers and other locations as needed. BENEFITS AND COMPENSATION: Medical, Dental, Vision, Pharmacy, and Mental health benefits at no cost to all benefits-eligible employees and their eligible dependents Paid Time Off (Vacation, Personal, Sick days, and 12 paid Holidays) 401(k) Plan with employer contribution Life Insurance Tuition Reimbursement Short Term and Long-Term Disability Benefits Legal Services Wellness Benefits

Job DescriptionLead/Senior Service Desk Technician *US Citizens or GC holders *On-site daily in Jersey City, NJ The Senior Service Desk Technician plays a critical role in delivering advanced technical support for the organization. In addition to troubleshooting and resolving complex IT issues, this position involves mentoring and guiding junior analysts, acting as a knowledge resource for the team, and leading by example in areas such as customer service, incident management, and continuous improvement initiatives. Key Responsibilities • Advanced Technical Support, • Troubleshoot and resolve complex hardware, software, and network-related issues., • Serve as an escalation point for junior Service Desk Analysts, providing expert guidance and problem-solving., • Actively contribute to maintaining and improving technical documentation, procedures, and knowledge base articles., • Customer Service Excellence, • Demonstrate a high level of professionalism and empathy when engaging with end users., • Ensure communication about issue status and resolutions is timely, clear, and customer-focused., • Provide feedback to the team on best practices for handling difficult or complex customer situations., • Reporting & Documentation, • Track and analyze service desk metrics (e.g., response times, resolution rates) to identify trends and opportunities for improvement., • Assist in preparing regular reports on team performance and technical issues for management review., • Maintain documentation on complex resolutions or system changes to facilitate knowledge transfer., • Continuous Learning & Development, • Stay updated on emerging technologies, tools, and best practices in IT support., • Team Lead or Supervisory Experience, • Demonstrated success in leading or mentoring teams, even if informally., • Experience in scheduling, delegating tasks, and ensuring quality control for a service desk or technical support function., • ITIL or Similar Framework Knowledge, • Familiarity with incident, problem, and change management processes., • ITIL Foundation certification (or higher) is a strong plus., • Technical Certifications, • Industry certifications such as CompTIA A+, Network+, Microsoft (MCSA/MCSE), Cisco (CCNA), or similar credentials., • Proven track record of advanced troubleshooting in diverse environments (Windows, macOS, cloud platforms, etc.)., • ServiceNow or Other Ticketing Systems, • Hands-on experience configuring and troubleshooting popular ITSM (IT Service Management) platforms., • Ability to generate reports, dashboards, and manage automation within ticketing systems., • Strong Communication & Soft Skills, • Proven ability to communicate complex technical concepts to both technical and non-technical audiences., • Adept at conflict resolution, active listening, and building rapport with users and team members., • Project Involvement, • Involvement in process improvement or technology rollout projects., • Education: Associate or Bachelor’s degree in Information Technology or related field; or equivalent work experience., • Experience: 3+ years of hands-on Service Desk or Help Desk experience with a focus on advanced troubleshooting. Prior leadership/mentoring experience is highly desired., • Certifications: ITIL Foundation, CompTIA, Microsoft, or relevant vendor certifications are a plus., • Technical Proficiency: Experience with desktop, laptop, and mobile hardware; operating systems (Windows, macOS); office productivity suites; network fundamentals; active directory account management; and remote support tools., • Soft Skills: Excellent communication, organizational, and customer service skills. Strong ability to prioritize, multitask, and remain calm under pressure.

Job Description:\n\nJCFPL JOB TITLE: Supervising Library Assistant - Bookmobile DEPARTMENT: Outreach Branch LOCATION: Five Corners Branch REPORTS TO: Librarian III - Outreach Branch Manager CIVIL SERVICE JOB TITLE: Supervising Library Assistant SALARY RANGE: $56,390 – $60,000 FULL-TIME/PART-TIME: Full-Time WORKWEEK: 9:00 a.m. to 5:00 p.m. or 10:00 to 6:00 PM (35 hours/week). May be required to work evenings and weekends. APPLICATION DEADLINE: October 16, 2025 BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403b, Participation in pension plan (dependent on age at the time of hire date). Part-Time Employee benefits include participation in pension plan and sick/vacation leave. A more detailed summary can be found on our Employment Opportunities page located at JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. ABOUT THE POSITION: The Supervising Library Assistant – Bookmobile, under general direction and in a supervisory capacity over a small staff of employees, performs technical and/or paraprofessional duties in one or more of the functional areas of librarianship; does other related duties as required. May issue and control subordinates’ work assignments and schedules. The Supervising Library Assistant supervises a small staff in the day-to-day activities of the Bookmobile to ensure the smooth functioning of the Bookmobile, and to promote the services of the Jersey City Free Public Library in its outreach activities and in its efforts to meet the needs of the Jersey City community on site, beyond the walls of a physical library. In addition to providing reference help and general customer service to patrons, this person will develop, oversee, and participate in programming initiatives such as story hours, preschool programs, programs and events for school students, children and teens, and programs for senior citizens, convalescents, ethnic groups, and other members of the general community. The Supervising Library Assistant will oversee both the current Bookmobile and the new one, expected to arrive shortly. This person will also be required to drive one or the other of the two bookmobiles on occasion. For this reason, a CDL license is highly desirable. This person will be responsible for ensuring the technical and/or paraprofessional duties, such as circulation, weeding, new book orders, holds requests, etc., are met on each of the Bookmobiles. This person will contact appropriate organizations, develop appropriate Bookmobile routes, and make sure they are communicated and updated on a timely and regular basis using tools and departments that are available to library staff for this purpose. JOB DUTIES: Manage the day-to-day operations of the mobile library department Supervises, develops, and implements library extension programs on mobile units, at community agencies, and in other non-library settings throughout the community. Supervises and conducts programs such as story hours, preschool programs, and programs for senior citizens, convalescents, ethnic groups, and school students. Promotes library extension programs; makes personal contacts and provides routine information to community residents. Supervises and coordinates activities of a library unit or section such as circulation desk, periodical section, shelving of library material, book processing section, or interloan section; follows established policies and procedures with responsibility for revising work methods or processes to increase efficiency; issues assignments and trains subordinate personnel assigned to such units. Processes interloan requisitions for library material between area/branch libraries and the main library; charges and discharges library material to users, etc., lists overdue library material and completes overdue notices for notifying patrons; performs filing or shelving tasks involving the use of the Dewey Decimal Classification System and alphabetical filing systems beyond the initial letter of a subject or topic. Examines collections of books, films, periodicals, and so forth to weed material for purpose of discarding due to obsolescence; inspects books for damage; and prepares lists for purchases of replacement and new materials for the collection. Promotes good customer service; registers new members; reviews library card applications for completeness as to name, address, and similar personal identification and records changes of such information; answers patrons' inquiries pertaining to library hours, physical location of library material, offices, etc.; explains library services to community residents or groups; answers patrons' inquiries pertaining to library hours, physical location of library material, offices, or personnel including explanation of basic library resources and services; meets the needs of a diverse community; Maintains cooperative relationships with local community residents and system-wide library staff; meet the needs of a diverse community. Determines and prepares content and arrangement of library material for displays, exhibits, and special library programs. Gathers data; compiles numerical reports on circulations, accessions, or other aspects of library operations using basic arithmetic. Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units. Performs other duties as assigned. EXAMPLES OF WORK: Issues and controls subordinates’ work assignments and schedules. Supervises and provides guidance, instruction, and training to employees. Supervises and coordinates activities of a library unit or section such as circulation desk, periodical section, shelving of library material, microfilm section, book processing section, or inter-loan section. Supervises and processes interlibrary loan requests by filling out those received and requesting materials from other libraries. Supervises and conducts established library programs such as story hours, preschool and school programs, programs for senior citizens, etc. Answers patrons’ more complex inquiries regarding general reference and information topics, use of online resources, and utilization of library material and equipment. Supervises, determines, and prepares content and arrangement of library material for displays, exhibits, and special library programs. Supervises the checking of library email and keeps current with library news, announcements, programs, initiatives, etc. Under the direction and oversight of a Librarian, continually reviews library material and discards obsolete books, films, periodicals, etc. Supervises the charging and discharging of library material to users. Supervises the computation and collection of fines; makes changes and inspects books and other library material and equipment for damage; performs basic repairs of audio-visual and other library equipment and accessories. Reviews library membership applications for completeness as to name, address, and similar personal identification and records changes of such information. Lists overdue library material and completes overdue notices for notifying patrons. Supervises and compiles numerical reports on circulations, accessions, or other aspects of library operations. Supervises and files or shelves material using the Dewey Decimal Classification System and alphabetical filing systems beyond the initial letter of a word. Will be required to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. CORE COMPETENCIES: Communication/Collaboration Communicates effectively using a variety of methods Effectively communicates relevant and timely information to appropriate stakeholders Develops and maintains effective relationships with others to achieve common goals Works effectively on teams with strong team-building skills and attitudes Applies effective strategies to manage organizational politics, conflict and difficult coworker behaviors Communicates effectively with a variety of audiences and individuals from diverse backgrounds Selects and applies the most appropriate and effective communication means to meet situational needs Customer Service Contributes to and models customer service standards that enhance the user experience Models standards and practices for the delivery of quality internal and external customer service Applies customer service skills to enhance the level of user satisfaction Applies effective techniques to address difficult situations with users and staff Understands and acts in accordance with the basic values and ethics of library service Professional Development Manages the development of one’s own learning and ongoing improvement of skills and knowledge Uses creative and innovative approaches to address challenges within various job duties and develops initiatives that serve the needs of the Outreach Branch services Establishes strategies and long-range initiatives to create a learning environment within the division and the library Plans for and supports staff career development opportunities Contributes to the development and implementation of a culture that embraces ongoing learning Community Engagement Demonstrates the impact and value of the library to the community through ongoing evaluation and assessment of library services Maintains positive public relations through communication and promotion of the library’s values, services, accomplishments and needs to all stakeholders Builds relationships and support for the library with community organizations Contributes to creating a welcoming and user-friendly physical environment that encourages all community members to use library services Technology Performs basic functions of email, calendar applications, and task management. Familiarity with MS Office and Google applications desired. Understands and uses basic computer hardware, peripherals, software, and operating system functions Demonstrates information literacy and understands common security protocols related to Internet use REQUIRED EXPERIENCE/EDUCATION: Ability to demonstrate a practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools such as ILS (Integrated Library Systems), shelving arrangements, Dewey Decimal Classification System, and successful completion of relevant manager training within the organization. Three (3) years of experience demonstrating practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools (card catalog, microfilm, shelving, circulation systems, and so forth.) OR Satisfactory completion of a two-year library technician course at an accredited college or university may be substituted for two (2) years of the non-leadership experience. Six (6) months of which must have been in a lead role over subordinate employees CDL B license is highly desirable. A NJ Driver’s license is required. ADDITIONAL RELEVANT SKILLS: Preference given to applicants with a master's in library science or currently earning a master's degree in library or information science from a library program accredited by the American Library Association or from a New Jersey college master's program in Library Science that has been deemed acceptable by Thomas Edison College. Experience and/or demonstrated ability to manage staff and administer library programs. Knowledge of Jersey City’s population, geography, and/or local government preferred. Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.) desired. CDLB License highly desirable or commitment to earning this license within first year of employment in this position. NJ Driver’s license is required NOTES: For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee supervisor. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. Powered by JazzHR QxSDKyqxhY

Job Description Company Overview At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable. We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. Company Overview: At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable. We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. We are headquartered in Santa Monica, CA, but are hiring across the U.S. Join us! Responsibilities: • Support the Operations Manager with the day-to-day responsibilities in the market, • 60-80% of your time will be hands-on, manual work to include:, • Direct labor and warehouse organization, • Hand-count assets and compliance audits, • Perform routine inspection and maintenance of vehicles, • Respond to on-demand and in the field customer service requests, • Redistribute scooters around Veo's service areas, • Identify, document and recover scooters requiring in-shop repair, • Ad-hoc field tasks and other tasks as required, • 20-40% of your time will consist of a variety of administrative work to include:, • Support Operations Manager with hiring, training, scheduling staff, • Employee productivity tracking, • SOP follow-up, • Assist Operations Manager with other projects as needed Qualifications & Skills: • Basic mechanical and technical aptitude, • 1 year of leadership or supervisory experience, • A valid driver's license, • Ability to lift up to 60 lbs and be on your feet for the entirety of a shift, • Knowledge of the local geography and street layout, • Clear, effective communication, • Eligible to work in the United States Perks: • Opportunity to work in a fast-paced, early stage technology company, • VeoRide credits, • Medical/dental/vision coverage Below is the expected salary range for this position. The listed range is a good faith estimate, and exact compensation and total package may vary depending on market conditions and candidate qualifications.Pay Range $23—$25 USD

Job Description About the Role We’re seeking a dependable and skilled Help-Desk Technician to lead internal IT support operations for our NYC office and broader business units. You’ll provide direct on-site support to users based in Midtown Manhattan, while also maintaining connectivity and coordination with our Great Neck headquarters and field operations. This role combines hands-on computer hardware and application support along with infrastructure support. You’ll also act as a local advocate, ensuring that corporate policies are implemented effectively and appropriately for our teams on the ground. Key Responsibilities * Provide on-site technical support at our Midtown Manhattan office for desktops, laptops, applications, printers, and network services. * Administer Microsoft 365 environment (Teams, SharePoint, Exchange, OneDrive, Intune) and manage user accounts, devices, and licensing. * Maintain and support infrastructure across Great Neck HQ and remote offices as needed. * Collaborate with corporate IT to implement corporate-wide tools, security standards, and global policies—while advocating for local business needs. * Handle hardware provisioning, software deployment, onboarding/offboarding, and asset tracking. * Troubleshoot and support specialized applications (e.g., Autodesk, financial, and HR systems). * Document IT processes, configurations, and troubleshooting procedures; contribute to internal knowledge sharing. * Assist with training users on technology best practices. * Ensure business continuity by proactively maintaining system stability and responding to critical issues. * Travel to Great Neck Backoffice and local job sites in NY and New Jersey as needed to support users and coordinate infrastructure needs. Qualifications Required: * 5+ years of experience in internal IT support, systems administration, or desktop/infrastructure management within a mid-sized or enterprise organization. * Advanced proficiency with Microsoft 365 ecosystem, including administration of Exchange Online, SharePoint, OneDrive, Teams, and device management through Intune/Endpoint Manager. * Strong working knowledge of Windows operating systems (Windows 10/11) and basic user and group management. Understanding AD, DNS, DHCP, Group Policy concepts. * Basic knowledge of networking fundamentals, including cabling standards, WAN circuits, routing and switching, firewalls, DMZs, VLANs, and IP addressing and subnetting * Experience supporting business productivity and line-of-business applications, including installation, configuration, troubleshooting, and updates (e.g., MS Office, Adobe products, finance or HR tools, Autodesk applications). * Hands-on experience with IT asset management, including imaging, deployment, hardware inventory, and lifecycle replacement. * Ability to troubleshoot complex hardware and software issues, independently or with vendor support, and follow through to resolution. * Excellent communication skills, both written and verbal — able to clearly explain technical concepts to non-technical users and document procedures and solutions. * Ability to prioritize, manage, and execute multiple concurrent tasks in a dynamic environment with shifting priorities. * Strong sense of ownership and follow-through — demonstrates initiative and holds themselves accountable for deliverables. * Demonstrated ability to work independently with minimal supervision, while also being a collaborative team player who can work cross-functionally. * Customer service mindset — friendly, professional demeanor and a commitment to user satisfaction and technical excellence. * Willingness and ability to travel between Midtown Manhattan, Great Neck HQ, and local job sites as needed, sometimes on short notice. Preferred: * Experience in hybrid desktop/server environments or enterprise settings * Exposure to Power Automate, Power Apps, or SharePoint customization * Familiarity with Autodesk licensing and support and other construction related applications * IT certifications such as CompTIA A+/Network+, Google IT Support Professional Certificate, Microsoft Fundamentals. What You’ll Bring * A proactive, solutions-focused mindset * The confidence to represent end users and advocate for practical solutions * The discipline to self-manage while staying aligned with team goals * A calm, supportive attitude under pressure * A strong sense of ownership and pride in the technology experience you deliver Company DescriptionUni-Data & Communications, Inc. was formed in 1989 to service the IT infrastructure support needs of the financial services community. Uni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.Uni-Data & Communications, Inc. was formed in 1989 to service the IT \r\ninfrastructure support needs of the financial services community. \r\n\r\nUni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.

Job Description The Brennan Center for Justice at NYU School of Law is a nonpartisan law and policy institute that seeks to improve the systems of democracy and justice in the United States. We work to hold our political institutions and laws accountable to the twin American ideals of democracy and equal justice for all. The Brennan Center’s work ranges from voting rights to campaign finance reform, from ending mass incarceration to preserving Constitutional protections in national security policies. Part think-tank, part advocacy group, part cutting edge communications hub, we start with rigorous research. We craft innovative policies. And we fight for them – in Congress and the states, in the courts, and in the court of public opinion. The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York and DC. This is an exciting opportunity for an energetic student to launch a career in Information Technology. Note: This internship is in-person at our New York office. Responsibilities: * Provide desktop and telephone support to all Brennan Center employees. * Properly document all calls and problem resolutions. * Provide user-level software support, including but not limited to, MS Office (e.g., Word, Excel, Outlook, PowerPoint, and Access), Adobe Acrobat, Office 365, and Sage fundraising database) * Upgrade, repair and replace computers and printers as needed. Experience/Skills/Requirements: * Technician Level 1 * Strong communication skills, problem-solving ability and detail-orientation. * At least a beginner’s knowledge of hardware and software installation. * MS Office (desktop and cloud based) skills * Familiarity with standard desktop concepts, including TCP/IP settings and troubleshooting network connectivity issues. * Excellent listening and verbal skills. * Familiar with major smartphone and tablets models and OS * A basic understanding of various mobile device platforms and Macintosh. We are committed to considering a wide range of candidates, including those with diverse experiences and backgrounds. If you're uncertain about meeting 100% of our qualifications, we encourage you to apply anyway. Therefore, please consider submitting your application. In your cover letter, please share your interest in the position and what you hope to contribute to the role. This internship is only open to current undergraduate students. Hours: Monday – Friday (9:00am – 5:00pm EST) Pay: $17.95 per hour Duration: June – August 2026 (10 weeks) Application Deadline: January 2, 2026 Note: The Brennan Center will follow the rules of your school regarding internships. Therefore, if a school doesn’t allow you to do a paid internship for some reason (i.e., receiving credit, etc.), then your internship will not be paid. In addition, if you are participating in a formal school internship program that allows you to work more than our stated hours, we will make a determination based on our needs and further assessment of your school’s program. To Apply: Please visit >>LINK HERE<< and upload (preferably in pdf) your (1) resume, (2) cover letter and (3) a list of contact details for three supervisor references. In your cover letter, please specify why you are interested in the role. Applications will be reviewed on a rolling basis. We encourage interested students to apply early, as the positions will be filled once qualified candidates are found. No phone calls, please. If you have difficulty with the online system, you may send your application by e-mail to: with “IT NY Summer Internship” in the subject line, after registering in the online system. Applying through our website is strongly preferred. Note: The Brennan Center is committed to public health and to the safety and wellbeing of our colleagues and visitors. As such, we have adopted a policy requiring all employees working in the New York and Washington, DC offices to be vaccinated against COVID-19, or to meet the legal guidelines for an exemption. The Brennan Center for Justice is committed to a workplace based on equal opportunity and a strong belief in the increased effectiveness that comes from a diverse workforce. Employment decisions are made without regard to race, ethnicity, gender identity, socioeconomic identity, sexual orientation, national origin, previous incarceration, disability, military veteran/status, or any other basis prohibited by applicable law. To this end, we welcome all qualified applicants to apply. Powered by JazzHR mTRZAfY8fA

Job Description MAURY MICROWAVE JOB DESCRIPTION Job Title: Helpdesk Specialist FLSA Status: Non-Exempt Department: I.T. Report to (Title): IT Manager Brief Summary of the Position: The Helpdesk Specialist supports the proper computer operations across the organization so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user technical support requests and in some cases the re-imaging and/or provisioning of new hardware or software. Problem resolution may require in-person, hands-on help at the workstation level or remote support. Essential Duties of the Position: • Manage basic employee onboarding processes – establishing user accounts, assigning requested permissions, deploying equipment and providing basic system training., • Manage basic employee exit processes – terminating accounts and ensuring all Company equipment is returned., • Assist in providing technical support of low to mid complexity computer and issues., • Act as an escalation point for advanced or difficult help desk requests., • Record, track and document the help desk request problem-solving process within the help desk ticketing system., • Access software updates, drivers, knowledgebases, and FAQ resources on the Internet to aid in problem resolution., • Perform hands-on fixes at the desktop level, including installing and upgrading hardware and software., • Perform troubleshooting/resolution for remote staff members and satellite office via thorough inquiries and diagnostic techniques., • Perform hardware deployment and wire management, including workstations, laptops and printers., • Perform preventative maintenance, including checking and cleaning workstations, laptops, printers and copiers., • Test fixes to ensure problem has been adequately resolved., • Perform post-resolution follow-ups as required., • Assist in the monitoring/troubleshooting of endpoint patching and data backup processes. Requirements (education, prior work experience, special skills, etc) Note: The requirements listed below represent the knowledge and skill/experience required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Working towards a degree in the field of computer science and/or [1] year equivalent work experience., • CompTia A+ certification a plus., • Helpdesk support ticketing system experience a plus., • Proven analytical and problem-solving abilities., • Experience working in a team-oriented and collaborative environment., • Strong customer service orientation, with good communication skills.

Job Description Help Desk Analyst (L1-L2) We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients. As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects. Location: Port Washington, NY (On-site) with 10-25% travel to regional sites This job expects to pay about $70,000 - $90,000 per year plus bonus and benefits What You Will Do: • Provide end-user support for laptops/desktops and escalate issues as needed. Gather and communicate error logs to L2-L3, • Troubleshoot Windows 10/11 and Microsoft 365 issues, • Support Outlook, Intune, and general user apps, • Perform basic debugging; escalate advanced issues, • Assist with device migration and Intune deployment, • Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications., • Test and install computer systems and software, • Maintain records of trends and patterns on computer issues, • Collaborate with senior IT staff for assistance to solve difficult issues, • Update service ticket system with ticket problem and remediation details, • Work with service desk team to resolve support tickets in a timely fashion, • Work to maintain service desk SLA goals set by the IT Manager, • Handle all aspects of new user setup, • Assist with user desk relocation, • Configure workstations for new users and upgrades, • Troubleshoot basic network connectivity issues, • Assist IT staff with larger scale projects, • Assess and remediate cyber security alerts, • Maintain thorough documentation, • 5-7 years of hands-on helpdesk/desktop experience, • Intune knowledge and debugging skills, • Must be comfortable with 10-25% (up to 1-2 trips per month to regional sites), • Must be well-versed in Windows 10/11 operating systems, • Must have fundamental understanding of Windows Server operating systems, • Must have experience with various aspects of Office365, including SharePoint and Exchange, • Beginner to intermediate understanding of network services and concepts, • Intermediate understanding of security best practices, • Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative, • Must have high patience level, user empathy and the ability to work under professional pressure, • Must be able to troubleshoot in an analytical, effective and efficient manner, • Ability to explain issues clearly and push back professionally when needed, • Ability to explain technical issues clearly to non-technical users, • Highly motivated, ability to work independently or in a team environment. Must be team-oriented and eager to learn This is an opportunity to shape strategic programs at the highest level and drive transformational success. Apply today to explore how your leadership can make a lasting impact. Corp Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey—so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.