Insurance Account Representative
27 days ago
Rocky River
Job Description Self Starters Wanted We’re looking for a personable, enthusiastic insurance account manager to help take our agency to the next level. Our ideal candidate is a motivated team player who has the ability to stay focused in a fast-paced work environment. You will manage client communications, nurture important relationships, and keep track of policy details and documentation in a secure system. This is a critical role on our team with a strong focus on client services to foster ongoing sales and renewals. We will provide industry-specific training for the right candidate who demonstrates a dedication to excellence. Sounds like a job you’ll love? Apply now! Compensation: $75,000 - $95,000 yearly Responsibilities: • Stay up to date with industry standards, current rates, coverages, insurance products, insurance policies, and carriers by regularly speaking with our industry partners so you can help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address the latest rules and policy updates, • Answer clients completely on policy or billing questions including explanations about their coverage or rate adjustments to ensure total understanding, • Update policy changes on customer accounts in our book of business and inform clients about policy changes according to NAIC regulations, • Assist with the renewal process and any policy updates by providing competitive quotes, • Gather all documentation needed for reporting a claim and contact an adjuster to process it against a current policy, • Set clear goals, track performance, and hold teams accountable to high standards, • Collaborate with stakeholders to align short-term priorities with long-term goals, • Ensure adherence to operational policies and industry best practices, • Lead recruitment, onboarding, and performance management efforts, • Jobseekers need to have basic computer skills and have the ability to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.), • Insurance experience as an insurance agent or other position is preferred but we will provide training as needed for the right fit and skillset, • Candidates should have an Associates or Bachelor’s degree, but all candidates with insurance industry experience will be considered, • Candidates should be very strong communicators and problem solvers, and have great follow-up skills We attract a select group of leaders, enterprises, and high achievers eager to jumpstart their sales careers with a fast-paced, stable, and international company. We call that select group Business Athletes that thrive in a positive, advancement-focused culture.