Communications Manager
2 days ago
Columbus
Job Description POSITION OVERVIEW Title Communications Manager Function Administration Department Communications + Government Affairs Pay Range $75,000 - $95,000 Exempt, Full-time Reports To Chief Communications + Government Affairs Officer Are you ready to strengthen communications that connect staff, engage donors, and elevate leadership storytelling? As the Communications Manager, you will partner closely with the Chief Communications + Government Affairs Officer to design and deliver communications strategies that amplify our mission, strengthen staff engagement, support development initiatives, and prepare executives for external presentations. This role requires creativity, digital fluency, and strong project management skills. The right candidate thrives in a fast-paced, mission-driven environment where clear, compelling communication helps drive impact. Like all CSB staff members, the individual who fills this role will foster an atmosphere of dignity and respect, adhering to CSB’s Code of Conduct. They ensure fair treatment of all individuals, regardless of race, religion, color, national origin, ethnicity, ancestry, sex, sexual orientation, gender identity or expression, age, disability, veteran status, familial status, or socio-economic background. MINIMUM QUALIFICATIONS: • Bachelor’s degree in Communications, Marketing, or a related field., • 7-10 years of experience in communications or a related field, with a proven track record of ownership and results., • Strong written and verbal communication skills, including the ability to craft content for multiple audiences., • Expertise in digital platforms, including social media and content management systems., • Experience preparing presentations and talking points for executives or senior leaders., • Familiarity with communications best practices in nonprofit or mission-driven organizations. Why Join Us? Step into a pivotal role at the core of our mission-driven organization. As Communications Manager, you’ll work alongside visionary leaders, shaping the way we connect with our staff, partners, donors, and community. You’ll enjoy a fast-moving culture that values bold thinking, adaptability, and storytelling that inspires action. We prioritize your well-being with comprehensive benefits, including medical, prescription, dental, vision, life, and disability insurance. We also offer a 401(k)-retirement plan with employer contributions, pre-tax savings options, paid leave, and more to support a balanced and fulfilling career. KEY RESPONSIBILITIES Internal and Development Communications • Partner with the Development department to create donor-focused communications, including newsletters, campaign messaging, stewardship content, and event materials (e.g., thank-you templates, donor welcome packets, annual donor survey, social media spotlights)., • Manage internal communications, including staff updates, newsletters, and engagement campaigns., • Draft clear, compelling content for internal and external audiences, ensuring alignment with CSB’s mission, values, and strategic plan. Digital and Social Media Strategy • Manage the organization’s digital presence, including websites, intranet, podcast, and social media platforms., • Develop campaigns that increase brand presence, engagement, and visibility across multi-media channels., • Manage web and social media content that supports fundraising campaigns, donor engagement, and digital recognition for major donors and partners., • Track performance using analytics and adapt strategy based on insights. Executive Support • Prepare presentations, speeches, and talking points for executives and board members., • Create professional slide decks and messaging guides for external presentations and donor events., • Support leadership with consistent, aligned communications. Event Communications • Lead communications for CSB’s Annual Meeting, Founder’s Award Celebration, Under One Roof, and key development events., • Coordinate event materials, messaging, and follow-up communications., • Ensure internal staff are informed and engaged around major organizational events. Project Management • Lead the planning and execution of communication projects from concept through completion., • Collaborate with cross-functional teams to deliver high-quality, timely communications., • Manage consultants, interns, and vendors as needed., • Oversee production of donor impact mailings and campaign collateral in partnership with Development staff. SKILLS, KNOWLEDGE, AND ABILITIES • Strong writing and editing skills, with the ability to tailor tone and style for different audiences., • Strong knowledge of digital media management tools, conversion rate optimization, and analytics platforms., • Strong design sensibility for presentations and digital content., • Strong ability to translate organizational impact into compelling donor journeys across print, digital, and event platforms., • Excellent organizational skills with the ability to prioritize and manage multiple projects at once., • Proficiency in Microsoft Office Suite, Canva, Adobe Creative Suite, Sprout Social, Survey Monkey, Mail Chimp, and/or other CMS platforms. KEY COMPETENCIES • Clear and Impactful Writing: Crafts messages that are concise, engaging, and aligned with the mission., • Collaboration: Builds positive relationships across teams and functions., • Adaptability: Thrives in shifting priorities and fast-paced environments., • Tactful Communication: Demonstrates discretion and sound judgment., • Creativity and Initiative: Brings fresh ideas to social media, storytelling, and staff communications., • Integrity and Trustworthiness: Transparent, reliable, and committed to organizational values. PHYSICAL AND MENTAL DEMANDS • High energy level, comfortable balancing multiple projects., • Ability to shift quickly between strategic planning and tactical execution., • Strong interpersonal skills to work effectively with staff, donors, and executives., • Self-motivated and proactive in anticipating needs and opportunities., • Quick learner, able to absorb information and synthesize it into