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Riverdale primary care office is looking for medical assistant/receptionist for a part time
Job Title: Medical Office Receptionist (Bilingual English/Chinese) Location: LV Medical Associate PC Employment Type: Full-Time Job Summary: LV Medical Associate PC is seeking a friendly, organized, and bilingual Medical Office Receptionist (English/Chinese) to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing excellent customer service while efficiently managing front desk operations and supporting the daily workflow of the medical office. Key Responsibilities: - Greet and check in patients in a warm, professional manner - Answer phone calls, schedule appointments, and manage patient inquiries - Verify patient information and insurance coverage, and collect co-payments - Assist patients with registration forms and explain office procedures as needed - Maintain accurate patient records and update information in the electronic medical records (EMR) system - Communicate effectively with patients in both English and Chinese (Mandarin or Cantonese preferred) - Coordinate follow-up appointments, referrals, and diagnostic test scheduling - Handle incoming and outgoing correspondence, faxes, and emails - Support medical staff with administrative tasks to ensure efficient office operations - Adhere to HIPAA guidelines and maintain patient confidentiality at all times Qualifications: - High school diploma or equivalent required - Minimum 1 year of experience in a medical office or customer service role preferred - Must be fluent in both English and Chinese (Mandarin or Cantonese) - Excellent interpersonal, communication, and organizational skills - Familiarity with medical terminology and insurance verification a plus - Proficiency in Microsoft Office and EMR systems preferred - Professional, patient-centered, and team-oriented attitude
RESP:Accounts receivable and follow up with customers and insurance companies Accounts payable with vendors and timely payment.. Payroll processing and Finance record keeping. Admin Assist; support with financial and general admin tasks. QUAL: Prior bookeeeping ,financial assist.;Proficiency with software (Quick Books, Excel );Attention to detail and organizational skills;Excellant and Professional Communication skills;Confidentiality and Accuracy in financial and patient matters; PROACTIVE & CAN-DO ATTITUDE: willing to learn,adapt and be flexible.