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Description About CloudBees CloudBees is the leading software delivery platform that enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work. Jenkins is the worldwide standard for DevOps Continuous Integration with 200,000 installations worldwide and over 1 million users. CloudBees is the #1 contributor to the open source Jenkins project and is the Enterprise version of Jenkins. Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows. CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud and wanting to accelerate their cloud transformation by years. CloudBees is helping customers build the future, today. About the Role CloudBees is the hub of enterprise Jenkins and DevOps, providing companies with smarter solutions for accelerating the development and delivery of the software that fuels their business. We’ve taken Jenkins – the most popular, trusted platform for automated software delivery in use by over 1,000,000 DevOps professionals around the world – and added enterprise-grade security, scalability, manageability and expert-level support. With CloudBees Jenkins Enterprise, our customers build, test and deploy business-critical software with confidence. By making the development and delivery process more productive, manageable and hassle-free, CloudBees puts companies on the fastest path to transforming their great ideas into great software, so it can start making an impact sooner. CloudBees is looking for a Strategic Account Executive in Atlanta/Charlotte area to join the CloudBees sales organization. The ideal candidate will have experience selling software solutions into enterprise organizations in the United States. This key member of the sales organization will be responsible for generating, developing and closing new CloudBees on-premise. What You'll Do • Gain the trust of engineers, senior IT and business executives within key accounts and create long-term partnerships., • Qualify leads and opportunities with MEDDPICC framework., • Proactive research, networking and prospecting into top prospect companies in your assigned territory, • Responsible for building and managing a sales pipeline cross selling solutions into customers and prospects., • Understand and focus on the named account, customer and top prospect, territory list to drive enterprise growth., • Present and demonstrate CloudBees value and offerings to prospective customers., • Typically 8-10+ years experience in enterprise IT or software sales experience in the United States., • Ideal candidate will have experience within the fields of DevOps related software, Java middleware and/or open source software., • Can-Do attitude., • Experience in selling complex deals into multiple stakeholders in the organizations with demonstrated TCO/ROI, financially justified business case proposal experience., • A proactive, hands-on individual able to command the respect of the entire organization through leadership, intelligence, coachability and adaptability, integrity, curiosity, creativity, hard work and presence., • Team player - track record of building positive relationships with peers and others within the company., • Practical experience with MEDDPICC deal qualification framework., • Continuous and thoughtful listener and communicator; able to learn from customers and leverage input., • Proven track record of over-achieving sales goals. We offer generous paid time off to allow our employees time to rest, recharge and to be present with family and friends throughout the year. At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization. In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem-solving and better solutions for our customers and their businesses. Scam Notice Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of CloudBees. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that CloudBees will never ask for any personal account information, such as cell phone, credit card details or bank account numbers, during the recruitment process. Additionally, CloudBees will never send you a check for any equipment prior to employment. All communication from our recruiters and hiring managers will come from official company email addresses (@___) or from Paylocity and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent CloudBees and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at . We take these matters very seriously and will work to ensure that any fraudulent activity is reported and dealt with appropriately. If you feel like you have been scammed in the US, please report it to the Federal Trade Commission at:___. Signs of a Recruitment Scam • Ensure there are no other domains before or after @cloudbees.com. For example: “name.dr.cloudbees.com”, • Check any documents for poor spelling and grammar – this is often a sign that fraudsters are at work., • If they provide a generic email address such as @Yahoo or @Hotmail as a point of contact., • You are asked for money, an “administration fee”, “security fee” or an “accreditation fee”., • You are asked for cell phone account information., • You are asked to cash a check for “equipment” prior to start., • You are offered a job offer immediately or without an interview. #LI-Remote

About the Company: Charter Impact empowers mission-driven organizations to achieve their goals through personalized support in finance, operations, and business management. We accomplish this through enthusiastic collaboration within our team and with our clients to support their communities. We are a remote first company growing on a national scale and are continuously seeking qualified candidates to join us. Ideal candidates will be highly motivated professionals who are committed to supporting the team in an environment of growth and change. Role Summary: The Director of Finance is responsible for leading both strategic finance and accounting operations. this role ensures the accuracy and integrity of financial reporting while driving budgeting, forecasting and financial analysis to support business decision-making. The director of Finance partners closely with executive leadership to improve financial performance, scale operations, and support growth initiatives. This position is remote to candidates based in AZ, CA, CO, FL, ID, IL, MI, NC, NV, OR, SD, TN, TX, UT and/or WA. • Lead the monthly, quarterly, and annual financial close processes and ensure timely, accurate financial reporting; including management of junior resources, • Oversee preparation of financial statements, including P&L, balance sheet, and cash flow statements, • Ensure compliance with GAAP and applicable regulatory requirements, • Manage all accounting operations including general ledger, accounts payable, accounts receivable, payroll, and billing, • Establish and maintain internal controls to safeguard company assets and ensure audit readiness, • Lead annual budgeting, rolling forecasts, and long-range financial planning processes, • Develop and maintain financial models to support strategic decision-making and growth initiatives, • Analyze financial performance, including revenue, margins, and cost drivers, and provide actionable insights, • Build and maintain KPI dashboards and reporting tools for executive leadership, • Partner with department leaders to drive financial accountability and performance improvements, including performance of individual states/regions and client-level variation, • Monitor and manage cash flow, working capital, and treasury functions, • Support strategic initiatives including pricing, service line profitability, and market expansion, • Assist with M&A activities including financial analysis, due diligence, and integration planning, • Oversee financial systems, reporting infrastructure, and process improvements to support scalability, • Lead, develop, and manage finance and accounting team members, including outsourced vendors/partners Generally, any combination of education that would provide the required knowledge and skills for successful performance would qualify. A typical method of demonstrating these requirements would be: EDUCATION: Bachelor’s degree in Accounting, Finance, or related field required; CPA preferred; MBA preferred EXPERIENCE: 10–15+ years of progressive experience in accounting and finance roles, including both controllership and FP&A responsibilities. Experience in professional services, multi-entity, or high-growth environments preferred. Demonstrated experience leading financial operations and strategic finance initiatives. KNOWLEDGE OF: • Advanced accounting principles, financial reporting, and GAAP compliance, • Financial planning and analysis, including budgeting, forecasting, and modeling, • Financial systems and tools (e.g., Sage Intacct, QuickBooks, BI/reporting platforms), • Revenue recognition, internal controls, and audit processes, • Purposes, methods, and practices of financial and accounting record keeping, • Basic accrual accounting principles and procedures, • Microsoft Office (Word, Excel, Outlook) skills, • Proper and effective use of English grammar and communication skills, • Ability to effectively listen to and empathize with customers Candidates must also have the ability to: • Align with Charter Impact’s mission, vision, and core values, • Maintain a collaborative team environment, • Adapt quickly to change, • Translate financial data into actionable insights, • Work independently, • Perform calculations accurately, • Prepare accurate financial reports, • Identify and correct errors Experience with the following is a plus: • QuickBooks Online, QBAO, • Sage Intacct or similar platforms, • Power BI or Tableau, • ADP, Paychex, or Intuit payroll systems, • At Charter Impact, we believe great work happens when people feel supported, trusted, and connected., • Remote‑first flexibility: Work where you do your best work, with flexible, remote, and hybrid options depending on role. We provide a company‑issued laptop and essential equipment to support a productive setup., • Comprehensive, competitive benefits: Medical, dental, vision, and life insurance, plus multiple plan options to meet your needs., • Financial wellness & retirement: 401(k) with company match to help you plan for the future., • Wellbeing support: Employee Assistance Program (EAP) offering confidential mental health support, counseling, and legal and financial resources for you and your household., • Time to recharge: Vacation accrual of up to four (4) weeks per year, plus 11 paid company holidays and a winter break from Christmas Day through New Year’s Day., • Connection & culture: Opportunities to build relationships through virtual and in‑person team events, with colleagues who care deeply about their work and impact.

Clerkie is a fintech startup on a mission to democratize financial wellness using the power of artificial intelligence. Launched in 2018, Clerkie began with an app, aiming to help the nearly 123 million underserved Americans in need of financial guidance. Since its inception, the company has expanded its services and now pairs consumer guidance with cutting-edge B2B software. By pairing the two through the Clerkie network, these tools have become the go-to resource for creditors looking to manage loan losses while simultaneously helping millions of borrowers get out of debt. Clerkie is a remote-first company, with over 40 employees spanning 4 time zones across the United States. To date, the company has raised $41 million, including a $33 million Series A round in early 2023. Investors include leading financial and venture institutions, including Citi Ventures, Left Lane Capital, Wellington Ventures, Flourish Ventures, and Vestigo Ventures. We’re looking for a driven, curious, and collaborative Product Manager to join our small-but-mighty Product team. This role is ideal for a product builder who has shipped software before and is ready to take deeper ownership of complex systems in a fast-moving startup environment. As a Product Manager at Clerkie, you’ll operate at the intersection of technology, business strategy, and real-world financial infrastructure. You’ll collaborate closely with engineers, designers, and leadership while also working directly with external partners to understand how our products perform in the wild. This role offers the opportunity to own meaningful product surfaces, contribute to product strategy, and lead initiatives that directly impact how Clerkie scales its platform and partnerships. You’ll work directly with technical and non-technical stakeholders across the business, including engineering, design, leadership, and client partners. Many initiatives will involve working closely with enterprise partners and users in the debt ecosystem, helping translate complex workflows into scalable product systems. Because Clerkie is still in build mode, this role goes beyond shipping features. You’ll help shape how our product organization operates - contributing to team rituals, documentation, product culture, and the systems that allow the team to move quickly and thoughtfully. For the right person, this is an opportunity to build deep product judgment, take real ownership, and grow alongside a company early on. • Own and lead product initiatives across Clerkie’s platform, from discovery through release, • Collaborate deeply with engineering and design to shape scalable product solutions, • Translate complex partner and ecosystem needs into clear product requirements, • Drive cross-functional alignment across technical and non-technical stakeholders, • Work directly with enterprise partners to understand workflows and product opportunities, • Define priorities, manage trade-offs, and help shape product roadmap decisions, • Lead product discovery, experimentation, and iteration across multiple initiatives, • Support the continued evolution of Clerkie’s product systems, rituals, and documentation, • Contribute to building a strong product culture within a small, highly collaborative team, • Shipped high-priority product improvements for enterprise partners while pressure-testing our platform to support increasing scale, • Partnered directly with our SLT to scope and prioritize key initiatives across multiple product surfaces, • Led the development of enterprise sandbox demos with Design and Engineering that helped unlock major deals, • Contributed to shaping Clerkie’s evolving product strategy and roadmap across both consumer experiences and the Fiber platform, • Improved our internal product knowledge base making documentation clearer, more useful, and easier for new teammates to navigate, • Helped onboard a new member of the Product team and refined internal product rituals to keep the team operating smoothly, • Joined our team hackathon to explore new product ideas and experiment with early concepts for future platform capabilities, • Spent a day on a private yacht in the Bahamas swimming with pigs, paddleboarding, and continuing hackathon experiments from a private island, • And so much more. Startup life moves fast and we’re just getting started 😎, • Experience building and shipping software products in collaboration with engineering teams, • Strong systems thinking - you’re able to break complex workflows into clear product solutions, • Technical fluency - you’re comfortable discussing APIs, data flows, and system architecture with engineers, • Ability to translate real-world problems into clear product requirements and prioritized work, • Excellent written and verbal communication skills across both technical and non-technical audiences, • Strong ownership mindset - you take responsibility for outcomes, not just tasks, • Ability to operate in a fast-moving startup environment where priorities evolve quickly, • Comfort working independently in a remote-first team, • Experience working on SaaS platforms, infrastructure products, or developer-facing tools, • Familiarity with fintech, financial services, or regulated industries, • Experience building products that integrate with external systems or enterprise partners, • Background in engineering, computer science, analytics, or another technical field, • Experience working in early-stage startups or high-growth environments, • Curiosity about financial wellness and technology that improves people’s lives, • 💰 Salary range: $120-150k, • 💼 Equity, • 💻 Remote-first role (US only), • 🧘 Medical, dental, and vision insurance, • 📈 401(k) + retirement benefits, • 🌴 Paid time off + annual company retreat, • 💻 Company laptop + home office stipend, • 💙 Collaborative, values-driven culture We believe in a two-way interview process that helps us get to know you—and helps you get to know us. • Application (async), • Intro Call w/ Head of People (20–30 min), • Hiring Manager Meeting w/ Product Peer (45 min), • Take-Home Challenge + Presentation (async + 1 hour live review with Product Team), • Final Leadership Meeting w/ Executive (30–45 min) Before we extend any offers, all candidates must successfully complete a standard background check in addition to a reference check. These checks are conducted in tandem to ensure a safe, secure, and compliant environment for all Clerkie team members and stakeholders. We approach this stage with transparency and sensitivity, and candidates will be provided with clear information about the process. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Description Title: Director of State Government Affairs Employee Status: Full Time Salary: Grade 6 Starting range of $93,800 - $117,300 | Chicago Reports to: Chief of Staff Department: External Affairs Location: Chicago, IL Hybrid Remote: In office: T/W | Remote: M/Th/F Department Function: The Department of External Affairs engages with the stakeholders that make IFF’s community development work possible. It oversees grant fundraising efforts through philanthropic, corporate, and government sources; leads a communications program directed to our clients, partners, funders, and investors; and connects with government decision-makers on public policy that impact IFF’s work. Specifically, the Public Policy department contributes to IFF’s stability and growth through the development and advocacy of public policies that support and further embed the work of community development financial institutions (CDFIs) in federal, state, and local government. The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories. Basic Job Function The Director of State Government Affairs leads IFF’s strategy and advocacy efforts to support and strengthen the role that CDFIs play in helping state governments in IFF’s Midwest region to implement public programs and investments in low- and moderate-income communities. Reporting to the Chief of Staff, and coordinating with the Director of Public Policy on IFF’s public priorities, the Director works with key internal and external stakeholders to develop and advocate for IFF’s public policy priorities at the state level, focusing on: the establishment of state CDFI Funds; (2) state investments in CDFIs; and the role of CDFIs in implementing state-funded capital programs. Requirements Core Responsibilities: 1. Coordinate with IFF staff and key CDFI industry groups to develop and communicate IFF’s state public policy priorities., 2. Develop and implement a strategy to engage government decision makers on IFF’s state public policy priorities, including the Governor, State Treasurer, state legislators on relevant committees, and officials in key state government agencies., 3. Monitor and track developments related to IFF’s state public policy priorities, keeping the Chief of Staff, Director of Public Policy, and Executive Directors updated in real time., 4. In partnership with the Director of Public Policy, facilitate internal efforts across all departments to develop IFF’s position on major state issues that come up and coordinate the collection of project profiles and impact data to represent IFF., 5. Represent IFF in relevant state associations and coalitions or state policy advisory roles., 6. Serve as an advisor to the to the Chief of Staff and Senior Leadership Team on state public policy matters, writing issue briefs on the substance and status of relevant public policy issues., 7. Provide leadership and contribute state public policy and other expertise to cross-functional teams., 8. Perform other duties as assigned by the CEO and Chief of Staff. Performance Measures: 1. Actively collaborates with internal and external stakeholders to develop IFF’s state public policy priorities and outreach plan. Meets annual goals and objective set out in the plan., 2. Produces high-quality and timely work products, including public policy briefings, issue updates, and advocacy materials for external stakeholders., 3. Establishes and builds long-term relationships with the offices of the Governor, Treasurer, legislators on relevant committees, and key state government agencies., 4. Maintains a tracking system and dashboard on IFF’s state public policy priorities and key contacts., 5. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 6. Models personal accountability that promotes ownership and engagement., 7. Builds and maintains effective working relationships with colleagues, peers, and team members., 8. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community., 9. High level of satisfaction with both internal colleagues and external contacts. Position Qualifications: Education: Bachelor’s degree required, preferably in political science, public policy or administration, communications, or a similar field. Previous Experience: • Minimum of 7 years of relevant experience in government, public policy advocacy, or government relations, with a demonstrated record of increasing responsibility over time., • Experience in and knowledge of the nonprofit sector, community development, finance, or real estate is preferred. Additional Requirements: Occasional evening and weekend work. Some travel will be required. Standard Benefits: • Medical, dental, and vision insurance, • Paid time off, • 401(k) retirement plan with employer contribution, • Life Insurance, • Short- and long-term disability Work-Life Balance Benefits: • Hybrid workplace, • Summer Fridays Employee Development Benefits: • Professional development stipend, • Mentorship program Miscellaneous: • Wellness programs, • Employee assistance, • Referral Bonuses IFF does not offer the following: • Relocation package, • 100% remote, • Provide sponsorship to applicants who require or will require a work permit. Check off only some boxes in the requirements listed above? Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply. Application Instructions: Please visit the Careers section of our website to apply online. Both a resume and cover letter are required. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate

About the Job: As a Staff Product Manager, you will drive business outcomes for LaunchDarkly’s core products: feature management for Enterprises. LaunchDarkly already serve a huge portion of the Fortune 500, and your mission is to help customer adopt LaunchDarkly across their entire organization. In this role, you’ll partner with engineering and design to define how the largest teams manage feature delivery and shape our long-term strategy for software control. You’ll lead strategic planning, market and customer research, and collaborate across revenue, marketing, and technical teams to accelerate adoption and deepen platform usage. We’d prefer this person to be based on the East Coast, but are open to remote US for the right candidate. Responsibilities: * Discovery: Lead in-depth discovery efforts with customers, market analysis, and competitive research to identify strategic product opportunities. Translate insights into actionable long-term product vision and roadmap. * Product strategy: Own the end-to-end product lifecycle, including definition, planning, prioritization, and execution. Collaborate with engineering and design counterparts to scope and deliver high-impact initiatives that align with organizational objectives. * Project leadership: Define and lead the execution of complex product initiatives, balancing risk, technical feasibility, and business value. Ensure alignment across stakeholders and deliverables meet high-quality standards and timelines. * Customer Relationships: Build and maintain deep customer relationships with our largest customers. Understand their needs and identify and remove obstacles to growth. * GTM relationships: Partner with go-to-market teams, including sales, marketing, and customer success, to launch and promote new features. Provide clear product positioning, enablement, and support. * Be a trusted partner and leader: Act as a senior liaison for key customers and internal stakeholders. Gather strategic feedback, align product direction with client needs, and provide expert guidance on solution adoption and use. About You: * Fluent in the developer tool landscape: You have a strong grasp of how modern engineering teams build, test, deploy, and operate software—and you stay curious about emerging tools, trends, and technologies that shape developer workflows. * Customer-centric: You are driven to deeply understand customer challenges and needs, and craft solutions that both achieve business outcomes and provide real differentiating value. * Product sense & passion for craft: You love great software, and can’t stand bad software. You have a strong focus on craft, quality, performance, and trust. * Collaborative: You excel at partnering flexibly with diverse teams – refining problems, prioritizing, and shaping solutions with cross-functional partners. * Excellent storyteller: You communicate complex ideas with clarity and empathy—whether in product briefs, customer narratives, or executive updates—to align teams and inspire action. * High agency: You are motivated to achieve success and have a strong sense of ownership to deliver great outcomes across a broad range of responsibilities. If you see something that needs to be done, you make sure it happens. * Business acumen: You have a proven track record tying technical solutions to business objectives, and can align projects to meet customer and company goals. Qualifications: * Technical insight: 5+ years building developer tools or infrastructure products. Experience translating complex technical requirements into product roadmaps and leading technical solution design discussions with engineering teams. * Modern development expertise: Direct experience with CI/CD, feature flagging, microservices, or cloud-native architectures. Track record of identifying and capitalizing on emerging developer workflow trends (e.g., GitOps, platform engineering, observability). * Self-directed learning: History of successfully ramping on new technical domains within 30-60 days. Examples of becoming the go-to expert for complex customer use cases or niche product areas. * Project leadership: Led 5+ cross-functional initiatives involving engineering, sales, and customer success that delivered measurable outcomes on time. * B2B SaaS product experience: 4+ years as a product manager at a B2B SaaS company, preferably developer tools or infrastructure. * Revenue impact: Quantifiable examples of product decisions that drove ARR growth, reduced churn, or improved key usage metrics. Experience setting and achieving OKRs tied to business outcomes (e.g., "increased feature adoption by 40%" or "reduced time-to-value by 2 weeks"). Pay: Target pay ranges based on Geographic Zones* for Level 5: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,800 - $295,350**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,400 - $265,870**, • Zone 3: All other US locations - $182,600 - $251,0202** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do ___. PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time. The Customer Success Consultant – Strategic Accounts is a trusted advisor responsible for driving adoption, value realization, and long-term success for a focused portfolio of high-value strategic customers. These customers receive a more personalized and proactive level of service, including quarterly Strategic Review meetings, collaborative Success Planning, and tailored support for budget planning efforts. This role is ideal for professionals with a strong background in customer success, account management, or consulting—particularly those who thrive in high-touch, relationship-driven environments. You will work closely with strategic U.S. and/or North American clients to align Granicus solutions with their evolving goals, ensuring they achieve measurable outcomes and remain long-term partners. #Costa Rica \n What your impact will look like here • Strategic Customer Engagement, • Serve as a dedicated strategic advisor to a smaller, high-impact book of business., • Conduct quarterly Strategic Review meetings with each customer to assess progress, align on goals, and identify new opportunities., • Develop and maintain shared Success Plans that outline customer objectives, key milestones, and success metrics., • Provide annual Budget Planning Documents to support customers in securing internal funding and planning for future investments., • Customer Success Management & Strategy, • Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal., • Collaborate cross-functionally with Sales, Implementation, and Support to resolve issues and deliver value., • Analyze customer usage data and engagement metrics to inform proactive outreach and strategic recommendations., • Monitor customer health and implement mitigation strategies to reduce churn risk., • Growth & Expansion, • Identify and nurture expansion opportunities through consultative conversations and strategic planning., • Partner with Sales to co-develop account growth strategies and support upsell/cross-sell initiatives., • Present tailored value propositions to executive stakeholders., • Ability/experience in ability to assist in RFP response process as well as to present in a finalist capacity to a customer, • Customer Advocacy & Experience, • Champion the voice of the customer internally, advocating for product enhancements and service improvements., • Contribute to customer reference programs and success story development., • Stay current on Granicus product updates, industry trends, and best practices in customer success., • Customer Success Operations, • Maintain accurate and up-to-date records in CRM and customer success platforms., • Follow standardized processes while contributing to continuous improvement initiatives., • Track and report on key performance indicators, including engagement, satisfaction, and retention. You will love this job if you have • 3–5+ years of experience in customer success, account management, or consulting, preferably with strategic or enterprise clients., • Proven ability to manage executive relationships and lead strategic planning conversations., • Strong analytical skills and comfort with data-driven decision-making., • Excellent communication, presentation, and interpersonal skills., • Experience with CRM systems (Salesforce preferred) and customer success tools., • PERFORMANCE METRICS, • Strategic Review completion rate and quality, • Success Plan adoption and alignment with customer goals, • Customer satisfaction and Net Promoter Score (NPS), • Retention and renewal rates, • Product adoption and usage growth, • Expansion revenue and opportunity identification \n Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program., • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture • At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. • A few culture highlights include – Employee Resource Groups to encourage diverse voices, • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact • We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact ___. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. Discord is evolving how we generate revenue whilst staying true to our values of user trust and authentic community connection. As a Senior Manager of Ads, Revenue & Commerce Policy, you'll play a pivotal role in shaping the policies that govern our revenue products — from advertising and Nitro subscriptions to creator revenue, app monetization, and our Developer Policy. You'll be the founding leader of the Ads, Revenue & Commerce Policy team, working at the intersection of business growth, user safety, and brand safety. In this role, you'll develop content and product policies that enable Discord's revenue initiatives whilst protecting our users and brand. You'll translate complex regulatory requirements and industry standards into practical, scalable policies. You'll advise product teams on safety risk, helping them build with safety by design from the start. You'll manage and mentor policy experts with varying levels of experience, helping them grow whilst delivering high-quality policy work. And you'll partner across Legal, Trust & Safety, Product, Revenue, Sales, and Business Partnerships to ensure our commercial products reflect Discord's commitment to user wellbeing. What you'll be doing • Manage and develop a team of policy experts with various experience levels, providing mentorship, strategic direction, and support for their professional growth, • Develop and maintain comprehensive content and product policies for Discord's revenue products, including advertising (Quests, Video Quests), Nitro subscriptions, creator monetisation, app monetisation, Developer Policy, and emerging commercial initiatives, • Serve as the primary policy advisor to revenue product leaders and developers, providing guidance on safety risk assessment, policy implications, and compliance requirements throughout the product development lifecycle, • Translate regulatory requirements (such as advertising standards, consumer protection laws, and platform integrity regulations) into actionable policy frameworks and operational guidance, • Collaborate with Trust & Safety to create clear, enforceable policy criteria and decision frameworks that scale across our global moderation workflows, • Partner with Legal to ensure policies align with regulatory obligations whilst enabling business objectives, • Work cross-functionally with Product, Engineering, Data Science, Revenue, Sales, and Business Partnership teams to identify policy gaps, evaluate product changes, and balance user safety with product innovation, • Create external-facing policy documentation and user-facing communications that explain our commercial policies in Discord's authentic voice, • Monitor industry trends, peer company approaches, and emerging regulatory developments in online advertising, creator economies, and platform monetisation, • Lead policy reviews and risk assessments for new revenue product launches, providing strategic recommendations to senior leadership, • Represent Discord externally to business partners, advertisers, and other external stakeholders What you should have • 7+ years of experience in trust and safety, content policy, product policy, or advertising policy roles at technology platforms, ads tech, communication services, or online marketplaces, • 2+ years of experience managing policy professionals, with a track record of developing talent and building high-performing teams, • Deep knowledge of advertising policies and industry standards (e.g., IAB guidelines, platform advertising policies, brand safety frameworks), • Experience advising product teams on policy implications and conducting risk assessments for new product features, • Demonstrated ability to write clear, enforceable policies that balance user protection, business needs, and regulatory compliance, • Strong understanding of platform integrity issues, including fraud, scams, and other harmful content in commercial contexts, • Familiarity with relevant regulations such as consumer protection laws, advertising standards, children's safety regulations, and platform transparency requirements, • Excellent stakeholder management skills with the ability to influence without authority and build consensus across Legal, Product, Trust & Safety, Revenue, Sales, and Business Partnership teams, • Experience creating scalable operational guidance and training materials for content moderation teams, • Outstanding written and verbal communication skills, with the ability to distil complex policy issues into executive briefs and user-facing documentation, • Analytical mindset with the ability to use data and user research to inform policy decisions This position is US-based and can be remote but if you live in the Bay Area, you’re welcome to work from our beautiful SF office. The US base salary range for this full-time position is $232,000 to $261,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking ___

Harnessing Technology to Improve Financial Stewardship for the Welfare, Defense, and Security of Our Nation Blake Willson Group (BWG) unites deep domain experts with technologists who leverage industry-leading financial management solutions to address the most critical mission objectives. Headquartered in the National Capital Region, the firm delivers measurable outcomes through technology-forward strategies and advanced solutions that drive mission success. Blake Willson Group has a distinguished track record of exceptional performance, achieving operational efficiencies that allow our clients to do more with less. BWG has earned the confidence of its clients by consistently exceeding expectations through its unwavering commitment to best value solutions, implemented with speed. Job Location: This is a remote position; however, candidates should be available to travel to Arlington, VA on a quarterly basis. Clearance: There is no clearance requirement for this position, however candidates for this position must be currently authorized to work in the United States on a full-time basis. Job Description: In this position as Controller, you will lead Blake Willson Group's finance and accounting function. In this position, you will oversee all aspects of accounting operations, treasury management, financial reporting, compliance, and audit readiness while driving automation, process improvement, and system optimization. Reporting directly to the CEO, you will play a strategic and hands-on role in strengthening financial integrity, ensuring regulatory compliance, and supporting organizational growth initiatives. In this position, you will also: • Oversee all accounting operations, including General Ledger management, journal entries, reconciliations, month-end and year-end close, Accounts Payable (AP), Accounts Receivable (AR), and financial statement preparation., • Lead treasury management activities, including cash flow monitoring, forecasting, and effective cash management., • Ensure DCAA compliance and maintain an adequate accounting system, including timekeeping, segregation of direct and indirect costs, and unallowable cost monitoring., • Maintain compliance with FAR and CAS requirements, including cost principles, indirect rate management, and incurred cost submissions., • Oversee project-based financial operations, including revenue recognition, project accounting, and contract billing., • Generate monthly financial reports, including budget variance analyses, and provide actionable financial insights to leadership., • Coordinate and manage external audits and tax preparation activities, ensuring timely and accurate completion., • Utilize and optimize the Unanet ERP system and related applications to support accurate reporting and operational efficiency., • Develop, document, and enhance internal controls, policies, and procedures to strengthen risk management and compliance., • Build, lead, and mentor a high-performing finance and accounting team., • Drive continuous improvement initiatives focused on automation, system enhancements, and scalable financial operations. Required Skills: • Bachelor's degree in Accounting, Finance, or a related field., • 10 years of experience in accounting and financial management, including experience leading a controllership function., • 5 years of recent experience within a Government Contracting (GovCon) organization., • 5 years of experience supporting DCAA compliance, FAR/CAS regulations, and project-based contract accounting., • 3 years of leadership experience managing and developing finance or accounting teams., • 3 years of Unanet ERP experience. Desired Skills: • Certified Public Accountant (CPA) certification is highly desired., • Experience scaling financial operations within a high-growth organization., • Strong knowledge of GAAP and government contract accounting principles., • Experience implementing financial system automation and process improvements., • Excellent written and verbal communication skills with the ability to brief executive leadership., • Experience managing month-end close, forecasting, internal controls, and audit processes. At Blake Willson Group, we believe in transparency and fairness in compensation practices. For this position, we offer a competitive salary range of $150,000 to $185,000 in the United States. Your individual salary within this range will be determined by various factors, including but not limited to your education, experience, skills, and geographic location. We also provide a comprehensive Total Rewards package, which includes major medical benefits such as dental and vision coverage, a 401(k)-contribution plan, holiday and personal time off, professional development training & certification benefits, health & wellness subsidies, paid time off for community service, and more. We value your contributions and are committed to recognizing and rewarding your performance and the value you bring to our business. The statements above describe the general nature and level of work anticipated for this role. They are not intended to be an exhaustive list of all duties, responsibilities, or skills required. Blake Willson Group reserves the right to modify, assign, or add job-related responsibilities as business needs require. Where feasible, reasonable accommodations may be provided for individuals to perform essential job functions. Blake Willson Group is an Equal Employment Opportunity (EEO) employer and is committed to maintaining a professional, respectful, and harassment-free workplace. All employment decisions are based on business needs, qualifications, and merit. We comply with all applicable federal, state, and local employment laws and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other legally protected status. Blake Willson Group prohibits unlawful discrimination, harassment, and retaliation. Blake Willson Group complies with federal equal employment opportunity requirements. The “Know Your Rights: Workplace Discrimination Is Illegal” poster is available to applicants and employees. View the official poster here: ___ If you require a reasonable accommodation during the application process, please contact us at 202-381-0603, Ext. 3. Blake Willson Group participates in E-Verify to confirm employment eligibility and will provide the federal government with your Form I-9 information to verify authorization to work in the United States.

Role Description: We are seeking a mission-driven Technical Customer Success Manager to join our Team and work directly with our Commercial CS Leader. This role blends strategic account management with deep technical advisory support to ensure customers achieve maximum value from our platform. Responsibilities: As the main point of contact for key accounts, you will build strong relationships with leadership and technical teams to ensure they are getting the most from the platform. You will act as a strategic advisor together with our engineers, helping customers navigate their platform and requirements while solving any roadblocks they encounter. By deeply understanding their goals, you will ensure long-term success, driving high adoption rates and identifying opportunities to grow the partnership. Mission & Account Ownership: • Serve as the primary post-sales success lead for assigned commercial accounts, • Build trusted relationships with program leadership, DevSecOps teams, and security stakeholders, • Develop and execute mission-aligned success plans for our customers, • Lead Quarterly/Executive Reviews focused on operational readiness and mission outcomes, • Proactively identify adoption gaps, compliance risks, and expansion opportunities Technical Advisory & Enablement: • Assist customers on Kubernetes-based platform architecture questions, • Understand what secure implementations in IL2/IL4/IL5/IL6 and air-gapped environments, • Advise on DevSecOps pipelines, GitOps workflows, and secure software delivery, • Troubleshoot complex deployment challenges in partnership with Engineering, • Articulate customer requirements related to compliance (e.g., RMF, STIGs, cATO, Zero Trust) Growth & Expansion: • Identify mission renewals & expansion opportunities across our customer base, • Drive deeper platform adoption across development teams Success Metrics: • Platform adoption across mission programs, • Renewal and expansion within assigned accounts, • Time-to-operational capability, • Customer health and satisfaction, • Successful secure deployments in classified environments The listed responsibilities are not exhaustive and additional responsibilities may be assigned or discovered based on the evolving needs of the organization. The successful candidate is a dynamic individual who is able to adapt and take on new responsibilities as they arise. You will be expected not just to fill gaps as they arise, but proactively identify and take ownership of gaps to drive toward new processes and solutions. • Excellent verbal and written communication skills; the ability to effectively interact with Heroes, stakeholders, and team members at all levels of the organization and across all Departments, • Excellent interpersonal skills, with the ability to effectively adapt communication behaviors and tactics to improve working relationships and optimize mission outcomes, • Exceptional problem-solving and decision-making abilities, with a strategic mindset, • Experience transitioning mission value delivery from services to productized approaches, • Experience and comfort facilitating cross-department problem solving exercises that drive business insights and turn inputs into decisions, • Experience supporting business initiatives across functional areas to inform business strategy and evolution, • Experience with day to day systems like: Hubspot, Github, Unthread (support ticketing) & Notion, • Experience operating in air-gapped or classified environments, • Experience working with platform engineering teams, • Background in cloud-native technologies (AWS, Azure, on-prem Kubernetes), • Familiarity with open-source ecosystems Full compensation packages are based on candidate experience. Compensation ranges are established using national benchmarking data and apply across all geographic locations within the United States. Remote - USA $123,250 - $166,750 USD Defense Unicorns delivers mission value by streamlining software delivery so our customers can focus on the most important challenges. We share a vision of freedom and security for the advancement of progress and innovation. Our commitment to this vision, and to our mission-driven customers, means a commitment to speed, user experience and optionality, without compromising security. Our team is composed of innovators, software engineers, and veterans with decades of experience delivering technology programs across the federal market. We create and deliver secure solutions for continuous software integration and delivery. Defense Unicorns consolidates the best practices for security pipelines, testing, and deployment automation in order to meet the high security requirements valued by mission owners. Our solutions are agnostic by design and we believe that growing a robust ecosystem of secure, cloud-native software solutions can help enterprise customers inside and outside the federal market buy and integrate software more easily. Defense Unicorns’ customers are mission-focused leaders across public and private enterprises. We proudly support defense and civil agencies across the U.S. government and we work closely with the creators of leading-edge software solutions to deliver value to the mission-owner by improving the security and consumability of commercial software products. • Kubernetes, • Cloud Environments (AWS/GCP and Azure), • Infrastructure-as-code (like Terraform/Pulumi), • Continuous Delivery and automation tooling, • GitOps, • Containers, • CNCF projects and open source products and packages, • Helm/Kustomize-Value Stream Mapping, • Building and improving security delivery, • Building Kubernetes and cloud native applications Health: • Medical/Dental/Vision, • Premiums are 100% Company Paid, • Health Reimbursement Account, • Life Insurance, • Disability Insurance Financial: • 401k Retirement Plan, • Company Stock Options, • Home Office Budget Leave: • Unlimited paid time off, with a mandatory 10 days off on top of 11 federal government holidays, week of Thanksgiving, last two weeks of December (including New Year’s Day), • Paid Parental Leave Learning: • Reimbursement for approved trainings/subscriptions, • Conferences (travel, lodging, and fees) Don’t have all the preferred experience or qualifications? Studies show that underrepresented groups like women and people of color are less likely to apply to jobs if they don't meet every requirement listed. At Defense Unicorns, we're committed to diversity. If you're enthusiastic about the role but don't match every criteria, we encourage you to apply. You could be the perfect fit for this or another role! Defense Unicorns is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Senior Director of Engineering, Product and Design Operations will report directly to the CTO and is responsible to continue to build and scale the operating system for our EPD organization. The Sr. Director sets the department’s strategic direction, oversees operations, drives delivery, and develops a high-performing team to achieve impactful results. This leader will unify Engineering Operations and Product Operations into a single, high-leverage function that drives delivery predictability, portfolio visibility, and execution excellence. This is a remote opportunity within Canada and the US. What we're looking for: * Experience: 8+ years of experience in Engineering Operations, Product Operations, Technical Program Management, or similar leadership roles. At least 5 years in a leadership role, preferably within the SaaS or cybersecurity industry. Bonus points to candidates that have led a company through IPO as an Operations Leader. * Proven track record of delivering success enabling multi-team, complex, infrastructure-heavy delivery and building operational systems from scratch in a scaling company * Comfort operating amid ambiguity and designing clarity. * Data-driven with the ability to translate metrics into decisions. * Executive presence and ability to influence senior technical leaders. * Strong business acumen with expertise in AI, security infrastructure, developer platforms, or highly technical environments strongly preferred. * Demonstrated success enabling multi-team, complex, infrastructure-heavy delivery. * Exceptional analytical and strategic thinking skills, with the ability to develop and execute strategic plans that drive measurable results. * Extensive experience in operational excellence, including process and system optimization, scalability, and the development and management of performance metrics. * Proven success in collaborating effectively cross-functionally with senior leaders (including C-Suite) and teams. * Outstanding communication and interpersonal skills, with the proven ability to influence across the company, using expertise, executive presence, strategic insights, and diverse influence strategies. * Experience in successfully leading and sustaining transformational initiatives in fast-paced, complex, and dynamic environments. * Strong history of building, developing and scaling high-performing teams. What you can expect: * Strategic Leadership & Partnership: Partner with CTO, CIO/CISO and EPD leadership to develop and execute the department's vision and roadmap, aligning with company strategy. Analyze trends and translate strategy into operational plans, proactively addressing scaling bottlenecks. Support executive and board-level planning/reporting. * EPD Operating Model & Enablement: Update for scale and implement the end-to-end EPD operating model. Establish scalable planning frameworks (annual, quarterly, sprint), execution rhythms, and decision-making governance. Build cross-functional connectivity (Product, Engineering, Design, Marketing, and GTM). Improve delivery predictability, velocity, and quality via portfolio, capacity, and dependency management. Remove systemic execution friction. * Operational Excellence & Process Maturity: Assess and improve department structure, processes, and systems to boost scalability and operational excellence. Mature product lifecycle management and implement engineering effectiveness frameworks (DORA, flow metrics, reliability KPIs). Establish best practices for release, incident, and change management. Support technical planning for infrastructure/AI systems. * Visibility & Performance Metrics: Define and manage KPIs aligned with organizational objectives. Develop real-time visibility into roadmap progress, delivery health, risks, and outcomes. Implement KPI frameworks across product, engineering, and operations. Design clear, low-bureaucracy dashboards and reporting systems for leadership insight into trade-offs and resource allocation. Track performance and hold teams accountable for business outcomes. * Cross-functional Collaboration & Initiatives: Cultivate senior leader relationships to ensure strategic alignment, optimize resources, and drive collective outcomes. Lead key strategic growth and efficiency initiatives. Represent the department in senior leadership forums. * Scaling Systems & Change Management: Build processes and implement necessary tooling (PLM, roadmap, capacity models) that are scalable. Lead and sustain organizational change initiatives, transitioning from startup scrappiness to operational rigor. * Team Leadership & Talent Development: Lead a high-performing EPD Operations organization. Coach and mentor direct reports, evaluate talent, and implement development plans. Drive a high-performance culture reflecting company values, fostering psychological safety, ownership, and agility. Champion employee experience initiatives. * Financial Oversight: Partner with Finance to oversee the departmental budget, ensuring efficient resource allocation and cost control. Monitor financial performance and identify improvement opportunities. * Customer/Industry Relationships: Establish and maintain strong relationships with relevant external customers, partners, vendors, and industry contacts to achieve strategic goals. Sr. Director, Engineering & Product Operations Outputs First 30 Days: Diagnose & Align Theme: Understand before changing. Build trust before redesigning. Objectives * Build strong relationships across Engineering, Product, Design, and cross-functional partners. * Assess the current operating model (planning, roadmapping, tooling, metrics). * Identify systemic delivery bottlenecks and visibility gaps. * Evaluate current EngOps and ProdOps capabilities. Outputs * Clear current-state assessment. * Top 3–5 operational risks and friction points. * Prioritized 90-day action plan. * Initial org design direction for unified Ops function. Days 31-60: Design & Activate Theme: Introduce structure without slowing momentum. Objectives * Define and pilot a standardized quarterly planning and portfolio process. * Launch executive-level delivery visibility (dashboards, risk tracking). * Apply strong program management to 1–2 high-impact initiatives. * Clarify roles, ownership, and governance across EPD. Outputs * Live portfolio-level reporting. * Documented planning and execution cadence. * Clear operating model for unified Eng/Product Ops. * Early wins in predictability and transparency. Days 61-90: Institutionalize & Scale Theme: Move from reactive execution to predictable delivery. Objectives * Roll out operating rhythm across all EPD teams. * Formalize dependency management and risk escalation. * Improve roadmap confidence and delivery predictability. * Align portfolio allocation tightly to company objectives. * Finalize org structure and hiring plan. Outputs * Fully functioning EPD operating system. * Measurable improvement in delivery visibility and confidence. * Board-ready reporting framework. * 12-month operational maturity roadmap. The Shift by Day 90 From: * Fragmented visibility * Reactive coordination * Hero-driven delivery To: * Transparent portfolio management * Predictable execution * System-driven scale USA-based roles only: The annual base salary for this role is between $272,000 USD and $408,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $254,000 CAD and $381,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Location: Remote (North America) Reports to: VP, Customer Experience BrandBastion is a leading AI-powered solution for social media engagement and brand protection. Our AI isn’t new, it has been built, tested, and refined over a decade to ensure unmatched precision and scalability. The Lead Customer Success Manager role is responsible for both driving pod-wide commercial outcomes and leading a team of CSMs to deliver at the highest standard. This role ensures client KPIs are clearly documented and consistently achieved, renewals and expansions are proactively managed, and the pod operates with visibility, accountability, and growth. You’ll own a portfolio of accounts while also guiding and coaching your pod of CSMs through structured 1:1s and joint client conversations. You’ll step into senior stakeholder discussions, support renewals and upsells across the pod, and be the point of escalation for leadership visibility, risk management, and growth strategy. Our success is measured by how much we help our clients win, whether that’s reducing churn, increasing efficiency, or driving growth through social engagement. • Manage and coach a pod of CSMs, holding bi-weekly 1:1s, reviewing calls, and joining client conversations to support their growth., • Own a portfolio of enterprise accounts while also stepping in to co-lead renewals and upsells across the pod., • Ensure client KPIs are documented, tracked, and consistently followed up on so we’re always tying impact back to measurable results - this will be done in Hubspot, • Build strong executive relationships and act as the senior escalation point for your pod., • Partner with CSMs on bigger upsell pitches and lead expansion opportunities when they involve senior stakeholders., • Provide accurate forecasts for renewals and expansions, keeping leadership informed of risks and opportunities., • Enforce consistency across playbooks, success plans, and client communications so delivery is high quality and scalable., • Work cross-functionally with Product, ClientOps, Support, and Analytics to solve client challenges and influence our roadmap., • Share insights on trends, risks, and opportunities you see across the pod to help us continuously improve., • Roll out new frameworks and processes, ensuring your team adopts and executes them effectively., • Pod Renewal & Expansion Performance: % of accounts renewed on time and pod-wide expansion revenue delivered., • KPI Alignment & Impact: % of accounts with documented KPIs, and consistency of reporting measurable outcomes tied to ROI, efficiency, or sentiment., • Executive Relationship Coverage: Strength and frequency of VP+ stakeholder engagement across the pod., • Team Coaching & Development: Effectiveness of bi-weekly 1:1s, improvements in CSM performance metrics, and feedback from direct reports., • Forecast Accuracy & Risk Management: Accuracy of renewal and expansion forecasts, timeliness of risk identification and escalation., • Operational Consistency: Adoption of playbooks, success plans, and frameworks within the pod., • Leadership Reporting: Quality and timeliness of pod health summaries delivered to CX leadership (renewal pipeline, risks, expansions, KPI coverage)., • Communication Standards: Evidence of direct, accountable communication within the pod, tasks assigned to individuals, clarity of tasks, and sharp updates., • 6+ years in Customer Success, Account Management, or related client-facing roles, including at least 1-2 years in a leadership or mentoring capacity., • Proven ability to manage both people and enterprise client relationships simultaneously., • Track record of driving retention, expansion, and measurable client impact., • Strong coaching, feedback, and people development skills., • Commercial acumen with the ability to forecast and influence renewals., • Process-driven, able to enforce consistency while fostering innovation. At BrandBastion, high performers shape their own path. You’ll have opportunities to: • Lead strategic initiatives that impact our AI-first approach., • Advance into senior leadership roles based on performance., • Work with global brands at the forefront of digital engagement., • Be part of a fast-growing AI-first company leading the future of brand protection and community management., • Competitive Market Rate Compensation + 4+ weeks paid time off, • Opportunities for global team meets, • Flexible, Fully Remote Role: Enjoy the benefits of remote work while collaborating with a talented global team.

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit ___. The Director of Financial Operations is a strategic and operational leadership role responsible for overseeing and optimizing the core financial processes that drive organizational performance. This position leads all aspects of financial operations, including Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, ensuring alignment with business objectives, regulatory compliance, and financial integrity. The Director partners closely with executive leadership, finance and accounting teams, and cross-functional stakeholders to deliver robust financial systems, data-driven insights, and scalable operational excellence. • Oversee and Optimize Financial Transactional Operations (AP, AR, Revenue), • Oversee the full lifecycle of AP, AR, and Revenue processes to ensure accurate billing, timely collections, proper disbursements, and compliant revenue recognition., • Drive efficiency and accuracy across invoicing, collections, payment processing, and revenue workflows through system enhancements and policy enforcement., • Drive Process Improvement and Financial Automation, • Lead initiatives to streamline financial operations using ERP tools and automation, reducing manual effort and minimizing errors., • Identify and implement best practices to improve workflow efficiency and scalability across transactional functions., • Manage and Enhance Financial Systems and Reporting, • Manage and optimize financial systems to support real-time visibility and robust reporting on operational performance and cash flow., • Ensure accurate data capture and financial integration across systems to support month-end close and audits., • Lead and Develop the Financial Operations Team, • Build, lead, and mentor a team of financial operations professionals with clear goals, accountability, and career development pathways., • Foster a culture of collaboration, ownership, and continuous improvement within the team., • Collaborate Across Functions to Align Financial Process, • Serve as the key liaison between Finance and departments such as Sales, Legal, Supply Chain, and Operations to align financial processes with business activities., • Partner with Accounting and FP&A teams to ensure seamless integration between operational finance and broader financial planningEnsure adherence to regulatory standards, internal controls, and audit requirements across all financial operations., • Optimize cash flow by improving collections, managing vendor payments, and maintaining liquidity., • Provide insights to support budgeting, forecasting, and financial planning efforts., • Partner with cross-functional stakeholders to support and enhance the end-to-end vendor management process, including onboarding, compliance, data integrity, and issue resolution., • Ensure adherence to regulatory standards, internal controls, and audit requirements across all financial operations., • Optimize cash flow by improving collections, managing vendor payments, and maintaining liquidity., • Provide insights to support budgeting, forecasting, and financial planning efforts., • Partner with cross-functional stakeholders to support and enhance the end-to-end vendor management process, including onboarding, compliance, data integrity, and issue resolution., • Financial Operations Expertise, • Deep understanding of Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, including billing, collections, disbursements, and revenue recognition principles., • Proven experience designing and managing scalable financial workflows, including process documentation, internal controls, and compliance protocols., • Operational Systems and Automation, • Proficient in leveraging ERP platforms (e.g., NetSuite, SAP, Oracle) to drive operational efficiency, reporting, and integration across departments., • Familiarity with financial automation tools, billing systems, and workflow platforms to improve accuracy, reduce manual tasks, and support growth., • Cash Flow and Working Capital Management, • Strong command of cash flow forecasting, working capital optimization, and best practices for managing payment cycles and collections., • Ability to balance liquidity needs with operational demands and vendor/customer relationship considerations, • Leadership and People Management, • Demonstrated success in building and leading high-performing teams, with a focus on empowerment, accountability, and professional growth., • Skilled in resource planning, goal setting, and performance management to drive alignment and efficiency., • Cross-Functional Collaboration, • Strong ability to partner with internal teams including Sales, Procurement, Legal, and Accounting to ensure financial operations are aligned with business goals and contractual obligations., • Experienced in leading cross-functional initiatives that require operational insight, change management, and clear communication., • Analytical and Process-Oriented Thinking, • Exceptional analytical skills to assess financial performance, identify trends, and make data-driven decisions., • Process-minded with a passion for continuous improvement, capable of identifying operational bottlenecks and implementing sustainable solutions., • Communication and Influence, • Excellent communication skills, with the ability to present operational insights to executive leadership and articulate complex processes clearly to non-financial stakeholders., • Strong business acumen and the ability to influence strategic decisions by translating operational metrics into organizational impact. Certifications/Licenses, Education, and Experience • Certified Public Accountant (CPA) preferred, candidates with significant experience in financial operations leadership will be considered without certification., • Required:, • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field., • Minimum of 8 years of progressive experience in financial operations, including 3–5 years in a leadership role overseeing Accounts Payable (AP), Accounts Receivable (AR), and/or Revenue Operations., • Demonstrated expertise in managing transactional finance functions, including billing, collections, cash application, AP, and AR., • Strong understanding of financial operations processes, internal controls, compliance requirements, and policy implementation., • Hands-on experience with ERP systems such as NetSuite, SAP, Workday, or Oracle, and tools supporting billing, collections, or process automation., • Proven ability to lead and develop high-performing teams, manage workloads, and foster a culture of continuous improvement., • Exceptional analytical, organizational, and problem-solving skills with a focus on operational accuracy and efficiency., • Excellent communication and collaboration abilities, with experience working cross-functionally across Finance, Sales, Procurement, and IT., • Preferred:, • Proven track record in a senior financial operations leadership role, with direct accountability for Accounts Payable, Accounts Receivable, and/or Revenue operations., • Demonstrated success in building and scaling financial operations within high-growth or dynamic environments., • Experience leading ERP system implementations or major financial technology upgrades, with a focus on automation and cross-functional integration., • Familiarity with global operational finance, including centralized/shared service models, global payment structures, and cross-border transaction workflows., • Experience implementing or optimizing a Purchase Order (PO) process, ensuring alignment with procurement, budget controls, and financial reporting., • Deep knowledge of end-to-end order-to-cash and procure-to-pay processes, including internal controls, performance metrics, and policy development., • Exposure to M&A activities, including operational due diligence, post-acquisition integration, or financial process harmonization., • Comfortable working in data-rich environments, with the ability to lead teams in analytics, reporting, and KPI development to support decision-making., • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment., • Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role., • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. The expected base salary range for this role is $130,000–$180,000 USD per year. In addition to base salary, this role is eligible for an annual discretionary bonus as part of its overall cash compensation. • Paid Time Off (PTO) and Company Paid Holidays, • 100% Employer paid medical, dental, and vision insurance plan options, • Health Savings Account and Flexible Spending Accounts, • Bi-weekly HSA employer contribution, • Company paid Short-Term Disability and Long-Term Disability, • 401(k) Retirement Plan, with Company Match Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: ___

We built Bubble with a clear mission in mind: to empower everyone to create software. We believe anyone with an idea should be able to build it, so we’re making software creation accessible to everyone. Our AI visual development platform enables anyone, whether they’re first-time entrepreneurs or enterprise teams, to take an idea from prompt to fully-functional, scalable reality across web, iOS, and Android — all on one platform, all without writing or managing a single line of code. As the only full-stack, cross-device no-code platform on the market with over 5 million users in over 100 countries, Bubble is breaking down the barriers to entrepreneurship and innovation across the globe. What we’ve achieved: Our product is working, and we are thriving. Entire VC-backed companies have been built entirely on Bubble. After finding product market fit and 8 years of bootstrapping, we raised a $100 million Series A and we’re one of the fastest-growing companies in the New York tech ecosystem. You can ___ on Bubble - and our community is living proof. More than just launching products, people are turning their ideas into real businesses. ___ grew a $10k investment in a Bubble product into a $2M valuation, while ___ went from 0 to $1M+ ARR in less than a year, among ___. About the team: Bubble focuses on building web applications, and our top request from users is to support native iOS and Android apps. We have a small team working on this, and the mobile product is currently in private beta. We're seeking a Staff Full Stack Engineer to drive technical development from beta to a fully developed product. This involves expanding our web editor to include mobile app creation, setting up infrastructure for deploying apps to the iOS and Google Play stores, and developing a React Native runtime that works with Bubble’s backend. This is a key initiative for 2025, opening up a new market that will significantly impact our business. In this role you’ll: * Drive design and implementation of our Mobile application builder. * Architect deployment pipelines for seamless publishing to the Apple App Store and Google Play, integrating with Bubble’s existing infrastructure. * Collaborate cross-functionally with product, design, and support teams to ensure a consistent and high-quality user experience across web and mobile. * Mentor and coach engineers to improve their technical skills and leadership. * Partner directly with executive leadership to define roadmaps, inform and commit to priorities, and execute effectively. About you: * 8+ years of industry experience as a software engineer, preferably at high-growth startups * Exposure to building with React Native (expertise preferred, but not required!) * Experience leading projects and designing technical solutions * Strong coding skills and the ability to mentor other engineers * Excellent communication skills * Alignment with our values: a desire to empower others, a focus on team and user success over individual achievement, and transparency and willingness to admit mistakes and failures Our tech stack: * Frontend: Typescript, SolidJS, React Native * Backend: Typescript, Node.js * AI/ML: Python, LLM APIs (OpenAI, Anthropic, etc.), LangChain * Infrastructure: AWS, CDK / Terraform, ECS, Redis, Postgres * Data & AI Workflows: JSON-based app representations, proprietary datasets Compensation: We offer competitive compensation aligned to tier one markets. Our estimated salary for this role at Bubble ranges from $200,000 to $259,000. Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand. Location: For this role, Bubble is currently only considering candidates who are authorized to work in the US. We will provide relocation assistance to those who are interested in moving to the NYC area. We are only open to folks for remote work who are located in the following states: California, Connecticut, Florida, Georgia, Maryland, Massachusetts, New Jersey, New York, North Carolina, Ohio, Texas and Washington. We prefer hiring people within commuting distance of our NYC office because we value getting together in person regularly. For those who enjoy working from our Manhattan office on a more regular basis, we offer catered lunches, and happy hours, among other fun perks. Benefits: In addition to cash and equity compensation, Bubble offers a robust benefits package equating to roughly twenty thousand in additional annual compensation: Our benefits include, but are not limited to: * Comprehensive health coverage * 401(k) matching * Wellness and work enablement stipends * Generous PTO * A Sabbatical program Join us! Let’s democratize access to technology together! If this sounds like you, apply! If you don’t meet all of the qualifications but think you could be a match, we’d still love the chance to review your application. At Bubble, we encourage people from all ages, abilities, and experiences to apply. Bubble does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. Perhaps this job doesn't fit your background? Join ___!

Phoenix Cyber is looking for security focused Python programmers to help develop custom plugins and 3rd party integrations for a commercial-off-the-shelf cybersecurity software product. The work involves designing, developing, and implementing data models, index structures, and storage strategies; ingesting/indexing processes and transforming/normalizing data to common standards using log aggregation tools (e.g., Elasticsearch and Splunk); enriching data upon ingest and querying; and creating queries against big data. This is a 100% remote, work-from-home position anywhere in the continental United States. Requirements: • Minimum 5 years of strong Python programming experience, • Experience in authoring and developing Python libraries, • Experience using REST and SOAP APIs to query and update data across multiple third-party applications, • Experience with Git, CI/CD and other development tools, • Experience with cloud infrastructure and networking in AWS and/or Azure, • Experience with SOAR tools, Swimlane, Cyber Triage, Phantom, • Experience with the ELK (Elasticsearch, Logstash, Kibana) stack, Elastic Cloud on Kubernetes (ECK), Kafka, Beats, and/or Splunk, • Experience modeling with databases (relational/non-relational), especially MongoDB, • Configuration management experience with Ansible/Terraform/Chef/Puppet, • Experience with container services (Docker, Kubernetes, etc.), • Linux administration experience Phoenix Cyber is an equal opportunity employer and complies with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act (VEVRAA), all amendments to these regulations, and applicable executive orders, federal, and state regulations. Applicants are considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and/or veteran status. Phoenix Cyber participates in E-Verify to confirm the employment eligibility of all newly-hired employees. To learn more about E-Verify, including your rights and responsibilities, go to

The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 160 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: * Cultivated a community of more than 650,000 active developers and builders * Earned 145k+ GitHub stars, making us one of the world’s Top 40 most popular projects * Been ranked as one of Europe’s most promising privately held SaaS startups (4th in Sifted’s 2025 B2B SaaS Rising 100) * Raised $240m to date, from Sequoia’s first German seed to our recent $180m Series C - bringing us to a $2.5bn valuation * And are grateful for our 94 eNPS score (most companies would call 70 excellent) That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: ___. We’re in a defining moment of an incredible journey. Come and build with us. As Enterprise Sales Manager, West Coast US, you’ll lead and scale n8n’s Enterprise motion across the West Coast, coaching a team of high-performing Enterprise AEs to win complex, multi-stakeholder deals while building a repeatable, predictable engine in one of the most strategically important regions for n8n. This is a frontline leadership role. You’ll be hands-on in deal strategy, customer exec engagement, and day-to-day coaching—raising the bar on how we qualify, forecast, and win. 🧭 Lead and develop a West Coast Enterprise team with hands-on coaching that improves performance and career growth 🎯 Drive deal strategy and execution across complex enterprise cycles, from discovery to close, including rigorous pipeline inspection and forecast reviews 📚 Elevate sales methodology adoption (MEDDIC/MEDDPICC), ensuring crisp qualification, mutual action plans, and disciplined inspection of technical + business wins 🚀 Build a strategic selling culture that shifts the team from “running opportunities” to multi-threaded, value-led enterprise execution 🤝 Orchestrate executive engagement across West Coast accounts - aligning economic buyers, champions, and technical evaluators to keep momentum and unblock deals 🗺️ Prioritize and run the West Coast enterprise territory with focus - balancing new logo pursuits with expansion plays where community signals are strong 📈 Run high-quality deal reviews and QBRs that sharpen strategy, elevate coaching moments, and improve win rates, cycle time, and forecast accuracy 👥 Hire, onboard, and scale the team over time, establishing operating rhythms that create leverage as we grow 🔗 Collaborate cross-functionally (Solutions Engineering, Customer Success, Marketing, RevOps, Product) to refine messaging for technical buyers, strengthen the enterprise playbook, and remove friction in the sales process * 🏆 Enterprise sales leadership: 5+ years in frontline sales management, leading ICs through complex, multi-threaded enterprise deals * 🔎 MEDDIC/MEDDPICC mastery: Deep, practical command of MEDDIC/MEDDPICC and a track record coaching teams to adopt it with real inspection * 🧠 Strategic deal management: You’re fluent in qualification, mutual action plans, champion building, and executive alignment in longer-cycle deals * 🎙️ Executive presence: You confidently engage senior stakeholders, run tight meetings, and set a high bar for clarity, urgency, and outcomes * 🧑‍🏫 Coaching & talent development: You level up AEs through structured coaching, field observation, and actionable feedback * 🧩 Multi-stakeholder navigation: You’re skilled at aligning technical and economic buyers, de-escalating conflict, and maintaining deal momentum * 📍 West Coast location (Bay Area preferred): You’re based on the West Coast and happy being on-site with customers—especially in the Bay Area * 🔧 Technical-buyer credibility: Experience selling into technical stakeholders and navigating evaluation-heavy sales motions * 🖥️ Open-source / PLG experience: You understand how community and bottoms-up adoption influence enterprise outcomes and how to partner with that motion * 🌉 Developer / infra SaaS background: Experience in DevOps, SecOps, IT Ops, data, infrastructure, or adjacent categories * 💡 Scrappy startup mindset: You’ve scaled in environments where playbooks are evolving and you enjoy building structure without slowing teams down * 📊 Operational excellence: Strong instincts for clean forecasting, pipeline hygiene, and turning data into coaching and better execution n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our ___ (___). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. * Competitive compensation 💸 – We offer fair and attractive pay. * Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. * Work/life balance 🏖️ – We work hard but ensure you have time to recharge: * Europe: 30 days of vacation, plus public holidays wherever you are. * US: 15 vacation days, 8 sick days, plus public holidays wherever you are. * Health & wellness 🩺 – * Europe: We provide benefits according to local country norms.* * US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. * Future planning 💰 – * Europe: We provide pension contributions according to local country norms.* * US: 401(k) retirement plan with a 4% employer match. * Financial security 🛡️ – * Europe: We provide benefits according to local country norms.* * US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. * Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. * A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! * Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. * Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. * AI enablement 🤖 – We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity. * Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. * An ambitious but kind culture 😍 – People love working here—our eNPS for 2024 is 94! • Country-specific details are provided in your contract.

About Us: YipitData is the market-leading data and analytics firm. We analyze billions of data points every day to provide accurate, detailed insights across industries, including consumer brands, technology, software, and healthcare. Our insights team uses proprietary technology to identify, license, clean, and analyze the data that many of the world’s largest investment funds and corporations depend on. We raised $475M from The Carlyle Group at a valuation over $1B, further accelerating our growth and market impact. We have been recognized multiple times as one of ___. As a fast-growing company backed by The Carlyle Group and Norwest Venture Partners, YipitData is driven by a people-first culture rooted in mastery, ownership, and transparency. With offices in New York, Austin, Miami, Denver, Mountain View, Seattle, Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore, we continue to expand our reach and impact across global markets. About SpendHound: ___ is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this ___ from SpendHound’s Senior Product Manager!) • SpendHound is the single source of truth for companies’ renewal information and includes:, • A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more, • An invoice and contract management system for companies to store their invoices and contracts, • Renewal reminders through email and Slack so companies never miss upcoming software renewals, • Free advice from procurement experts to discuss price benchmarking insights and negotiation strategies for any upcoming renewals, • Companies use the SpendHound platform and procurement expert service to save time and money on their software renewals. SpendHound is free for customers because customer data is de-identified, aggregated with other panelists, and used as part of YipitData market research (example report). Why You Should Apply NOW: We’ve grown from 40 customers to over 1000 customers and have expanded from a single point solution to a multi-modal platform in 2 years. As we continue to scale, Private Equity partnerships are becoming a critical part of our go-to-market strategy. We're looking for a Partnerships Manager - Private Equity to define and lead our Private Equity ecosystem, helping us unlock new relationships and build on existing relationships. About The Role: In this role, you’ll have a unique opportunity to shape and scale the Private Equity and Venture Capital partner program. You’ll be responsible for identifying high-potential partners, building strong relationships, identifying collaboration opportunities, and defining product and marketing opportunities to deepen our partner programs. Your goal is to build strong partnerships that drive a strong and consistent lead flow, resulting in new SpendHound customers. This is a remote-friendly opportunity that can sit in NYC (where our headquarter is located), one of our office hubs (Austin, Miami, or Mountain View), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding. As Partnership Manager, You Will: • Identify, source, and onboard new partners across the Venture Capital and Private Equity landscape, • Build strong relationships with partners across their investment and operating teams that drive mutually beneficial partnerships that grow stronger over time, • Help define the playbook to scale the program across many possible partners, • Develop and manage joint go-to-market strategies with partners to drive mutual value and accelerate customer acquisition, including scalable processes and playbooks for partner enablement, co-marketing, and referral workflows, • Work cross-functionally with sales, marketing, product, and customer success to ensure partnership initiatives are aligned and delivering results, • Serve as the primary point of contact for key partners, building deep relationships that lead to long-term collaboration and trust, • Track and report on partner performance, pipeline influence, and overall impact on business metrics, • Experiment with new partnership models, incentives, and outreach strategies to drive growth You Are Likely To Succeed If: • Enjoy building new programs from the ground up and are comfortable experimenting and navigating ambiguity, • Are a strong communicator with the executive presence to engage senior leaders and represent SpendHound externally, • Thrive in fast-paced, cross-functional environments and know how to keep momentum moving across teams, • Can identify key stakeholders across partners, what motivates different leaders, and build lasting relationships, • Are proactive, self-directed, and take ownership without waiting for permission Have 2-3 years of experience in partnerships (from early stage), business development, or sales roles at a SaaS, fintech, banks, or have an Investment Banking background. • Consulting experience, and are excited to move into a Partnerships role at a fast-paced startup. What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: • We care about your personal life and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!, • Your growth at YipitData is determined by your impact, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. The on-target-earning for this position is anticipated to be $150,000 USD ($100,000 Base + $50,000 Uncapped Bonus). The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, and abilities, as well as internal team benchmarks. The compensation package also includes equity. This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Senior Product Manager (Integrated Care) The Senior Product Manager (Integrated Care) is responsible for leading the strategy and execution of applications and services that enable high-quality, coordinated, and cost-effective care settings. This role owns the development and delivery of EHR-integrated functionality and wraparound services that support provider success in value-based arrangements, including care planning, risk stratification, quality tracking, and interdisciplinary coordination. You have a track record of building sophisticated products and solving customer problems, from discovery, to implementation, to delivery. You are a collaborative leader who ensures successful outcomes for our customers, while optimizing time to value and increasing ROI. You foster a growth mindset culture and suggest ideas for continuous improvement across products and processes. You are comfortable evangelizing your strategy and roadmap to executive stakeholders and externally with customers and partners as needed. Reporting into the Director, Product Management Duties and Responsibilities: -Conduct in-depth analysis for orders and tasks management and associate service documentation solutions. -Track in-market adoption and success of production solutions. -Stay abreast of changing customer needs and industry trends. -Monitor secondary research and market data. -Drive results through effective communication – build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener. -Liaise with Software Commercialization, Sales, Engineering, Professional Services, Customer Success, and other functions to ensure successful product launches and releases. -Understand the broader product portfolio and how solutions work together to create value for customers. -Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment. -Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points. -Collect and summarize customer feedback to drive satisfaction and adoption. -Drive results through effective communication – build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener. -Maintaining performance standards if working remotely (where applicable) -Represent PointClickCare with a high degree of knowledge, integrity, and professionalism. -Participate in industry events, and lead customer and partner facing engagements as a product expert. -Inspire, energize, and motivate cross-functional teams. Qualifications and Experience: -Exposure to AI tools and a desire to leverage them to enhance your work content and user experience -5-7 years working in Product management, preferably in the healthcare space. -Bachelor’s degree in informatics, Computer Science, information technology, or healthcare-related field of study; Preferred -Managing large product lines, innovation, and a general curiosity and drive for building great products with great user experience. -Proven track record managing commercial software products through the entire product lifecycle at an experienced level -Skilled multi-tasker with ability to work through ambiguity and derives energy from a complex, dynamic, and challenging environment. -Proven ability influencing stakeholders, executing product priorities, and driving business results. -Strong strategic, analytical, and critical thinking skills, with an ability to identify the most important things amongst many important things. -Strong oral, written, and listening communication skills with internal and external stakeholders. -Solid understanding of Agile and Design Thinking methodologies. $135,000 - $160,000 a year US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $135,000 - $160,000 and 12.5% bonus and Full-time benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. #LI-MG1 #LI-Remote Tech D - P3 PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Sr. Customer Success Manager DefenseStorm is seeking a Sr. Customer Success Manager responsible for creating trusted partnerships with portfolio clients that include banks and credit unions as well as internal cross functional teams to ensure maximum customer value is achieved. In addition to building and maintaining relationships you will have direct revenue ownership of retention and expansion targets. The ideal candidate is a self-motivated professional that loves to partner with customers and team members to build a common future of success. If you love working with great people in a dynamic, fast paced environment where you make a difference each day, apply now! Location • Atlanta, GA, • Understand and guide financial institution (FI) security strategies across throughout the organization., • Deliver on success plans to ensure ongoing client retention., • Expand on successful client partnerships by identifying and closing additional product opportunities., • Lead contract renewal negotiations for assigned clients., • Leverage effective sales methodologies and tools to forecast and build a strong lead pipeline, targeting 3.5x coverage against assigned goals., • Deepen relationships with client base, developing executive contacts across the organization., • Plan and lead quarterly reviews as well as other customer meetings to ensure ongoing alignment and value realization for all customers., • Represent DefenseStorm at client events and user group sessions, as needed or assigned., • Provide input to Product Management on recommended enhancements based on client feedback., • Forecast accurately and keep all activity and opportunity records current and accurate in CRM., • Consistently meet quarterly and annual sales targets., • Bachelor’s degree with 5-8 years’ experience in customer success or account management., • 2+ year in the security or fintech industries strongly preferred., • A strong desire to help and serve our customers: they win, so you win!, • Eagerness to learn, adapt, and perfect your work; you love to collaborate and innovate., • Track record of successfully meeting and exceeding direct revenue targets is a must!, • Successful track record of in-person and virtual customer interactions., • Demonstrated ability to articulate and sell complex enterprise software solutions., • Highly motivated self-starter who is versed in solution selling mythologies, exhibits a natural curiosity and a consistent drive for self-improvement., • Excellent communication and presentation skills.

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. We are looking for a Senior Practice Manager to join the growing Professional Services team at Kong. As a Sr. Practice Manager, you will have the opportunity to work across the entire customer lifecycle and lead the regional professional services team (Architects and Engineers) to drive prescriptive outcomes for Kong customers. You will be responsible for success across the defined install base to drive adoption, consumption, customer satisfaction, expansion and ensure team growth and development. Practice Manager will ensure our customers are getting the most value out of Kong products. As a primary professional services contact and ambassador for our customers, the practice manager is a strategic long-term, relationship-based customer-facing role. Apart from driving key business metrics, the Practice Manager will also focus on practice building, growing, and evolving the team as well as driving day-to-day professional services business needs. This is an important role and requires someone with exceptional leadership, organizational, communication skills and the ability to multitask, context switch, and manage the entire customer deployment lifecycle. This role also involves supporting various stakeholders (Sales, Pre Sales, Customer Success, Product, Engineering, Finance, RevOps, and others). Working at Kong presents a unique opportunity to help customers modernize their approach to IT to embrace Cloud Native development principles. What we are looking for: * Across the defined regional customer base, engage with customer organizations (from Developers, Architects to C-level executives) to build the initial professional services direction, and oversee the customer success throughout the Kong deployment phase including the onboarding/adoption phase of the customer journey. * Engage with Kong customers across the sales and pre-sales cycle to define overall implementation and deployment strategy to ensure success. * Perform activities to gather scope and build prescriptive outcome-based proposals for immediate and long-term adoption. This will include negotiating MSAs, SOWs as well as partner agreements. * Work with customers and stakeholders to understand and analyze engagement scope, requirements, time, cost, benefits, etc. Drive the engagement lifecycle end to end to deliver business outcomes. * Responsible for achieving key business metrics such as PS Bookings, Team Utilization, Revenue Growth, Overall success, and satisfaction across the defined customer cohort. * Identify, prioritize, and own resolution of internal and customer escalations & project risks, driving an effective resolution across technical, business, and executive stakeholders. * Build a high-performing diverse team, hire the best talent, and lead from the front setting the team up for success. * Build strong relationships across cross-functional teams at Kong. * Engage routinely with the Kong Product, Engineering, and Sales team to build an overall strategy to drive adoption, innovation, and maturity in our engagement & delivery model. * Strengthen Kong adoption and success across the defined regional customer install base by developing strong delivery partner executive relationships and awareness of partner delivery capabilities. What you will bring to Kong: * Strong professional services leadership background and experience in the API/Open Source space would be an added advantage * Experience overseeing service delivery in the enterprise IT delivery across a multi-million-dollar portfolio * Deep experience in building and developing remote professional services teams including career growth planning, performance, and resource management * Excellent customer-facing skills and ability to communicate with executives as well as other stakeholders at customer sites and cross-functionally within Kong. * Ability to demonstrate relationship building internally and externally * Exceptional organizational and change management skills with an ability to manage competing client, organizational, and changing business needs * Excellent presentation skills along with a strong understanding of professional services business metrics in a SaaS software environment. * Ability to manage critical and political situations with business stakeholders with strong interpersonal skills * Proven team player, and team builder who loves to work in a fast-growing and roll up their sleeves in a dynamic environment and can keep pace with constant change. About Kong: Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit ___.

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Bellese Technologies is looking for an experienced Principal Product Manager to lead strategy for one of our distributed teams that support the Centers for Medicare and Medicaid Services (CMS) federal agency. HQR Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. As a Principal Product Manager at Bellese, you are a recognized authority in product management, agile delivery, and digital services — setting long-term vision, shaping strategy in partnership with executive stakeholders, and translating high-level goals into roadmaps that drive meaningful outcomes for clients and the communities they serve. You have a deep understanding of the contracting landscape, including how policy, compliance, and procurement shape product decisions. You lead by example rather than authority, mentoring product staff, driving cross-team collaboration, and representing Bellese's product philosophy with clients and the broader civic tech community. Beyond contract delivery, you are a business leader — identifying opportunities for organic growth within your program, supporting company-wide business development initiatives, and partnering with the Product Director to continuously elevate the product management practice. The ideal candidate brings a rare blend of strategic depth, collaborative instinct, and civic purpose. You thrive in the ambiguity of consulting and bring a systems-thinking mindset to every challenge - finding opportunity in every engagement to challenge the status quo and leave things better than you found them. You are equally comfortable in executive conversations and cross-functional team workshops, with a proven ability to align stakeholders toward a shared vision — always with the user at the center. You bring at least 3 years of experience at the Principal level or equivalent and a strong command of horizon three strategy; this is not a delivery role. Experience in the public sector, federal consulting, or a highly regulated industry is a strong plus, as is a background in digital healthcare technology and a passion for mentoring others. If you're driven to shape how technology and policy work together to advance digital services, Bellese is the right place for you. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. 3+ years operating at the Principal or equivalent senior IC level in a Product Management role * Bachelor’s degree or equivalent professional experience * Exceptional command of written and verbal English, with the ability to translate complex technical and policy concepts for diverse audiences * Deep understanding of the consulting mindset working with executive partners and stakeholders * Demonstrated habit of staying current with emerging industry trends, technologies, and methodologies — with the ability to form and articulate informed, evidence-based opinions on how they apply to product strategy, client outcomes, and long-term platform direction * Demonstrated experience owning long-term product vision and strategy across a portfolio of products or complex, multi-team programs * Strong command of modern product management practices including user-centered design, agile delivery, and continuous discovery * Track record of mentoring and elevating less experienced product practitioners * Proven ability to influence and align executive stakeholders, clients, and cross-functional delivery teams without formal authority * Experience contributing to business development efforts including proposals, client relationships, or practice growth initiatives * Familiarity with healthcare data standards, regulations, and systems — such as CMS programs, FHIR, eCQMs, or value-based care initiatives * Prior professional services, government, or federal consulting experience * Familiarity with procurement and contracting processes in the public sector or a highly regulated industry * Experience working directly with CMS, HHS, or similar federal health agencies * Familiarity with ATO processes, FedRAMP, or other federal compliance frameworks * Experience with quality reporting, payment models, or public-facing healthcare transparency programs * 2+ years working on a remote team, preferably in a leadership position $160,200 - $191,700 a yearThe Salary range for Principal Product manager is $160,200 to $191,700The Salary range for Principal Product manager is $160,200 to $191,700 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

EasyLlama is transforming the HR compliance industry by reinventing outdated and uninspiring training solutions and adapting them for the mobile-first generation. Our engaging, fun, and interactive training helps millions of employees worldwide build a safer, more positive, and inclusive workplace. As we continue to set the standard in compliance solutions, our vision extends far beyond training—we aim to partner with thousands of organizations to reduce employee risk and foster a more inclusive and secure environment for all. With world-class customer reviews—boasting a 96% rating on G2 from over 100 reviews—and industry-leading NPS and Customer Satisfaction scores, EasyLlama is proud to have earned the trust of over 5,000 clients, including brands like Shake Shack, WeightWatchers, Sephora, JiffyLube, and Y Combinator. Our mobile-friendly platform delivers on-demand, self-paced, and bite-sized solutions that meet employees where they are, increasing engagement and retention. At EasyLlama, we are not just transforming compliance training—we are challenging the status quo. We have a strong culture of collaboration, innovation, and getting things done. Our CORE values DRIVE is how we work at EasyLlama. Weʼre Doers, Resourceful, Impactful, Valued Partners, & Excellence-Focused. * We are Doers. We proactively make things happen. * We are Resourceful. We treat time, money, and energy as valuable. * We are Impactful. We prioritize what matters. * We are Valued Partners. We put customers & teammates first. * We are Excellence-Obsessed. We always deliver excellent work. From CEO to newest hire, DRIVE asks us to take ownership, solve problems, prioritize what matters, support teammates, and deliver high- quality work. When we live these values, our product choices, customer interactions, hiring, and promotions all help us live out our mission: to build safer and more productive workplaces. We’re hiring an Associate Customer Success Manager to own our tech touch (low-ARR) customer segment. This segment is primarily driven by automation, but when customers reach out, you’re the human behind the experience. You’ll manage inbound inquiries, resolve issues quickly, and ensure customers feel supported in a high-volume, systems-driven environment. This is a high-ownership IC role. You’ll be responsible for delivering a consistent, high-quality customer experience at scale while operating with speed, precision, and strong attention to detail. * Own all inbound customer inquiries for the scaled segment (email, chat, support tickets) * Respond quickly and effectively to: * Product questions * Basic troubleshooting * Account and billing requests * Process Upgrades * Triage and escalate more complex issues to Support, Product, or Engineering * Ensure nothing slips through the cracks across a high volume of requests * Maintain clean, accurate data across CRM and support tools * Identify patterns in inbound requests and drive improvements to: * Help center content * Macros and templates * Automated workflows * Partner cross-functionally to improve the efficiency and quality of the scaled customer experience * Help build our scaled Customer Success motion * 1–3 years in Customer Success, Support, or another customer-facing role * Strong written communication — clear, concise, and friendly * Highly organized with strong attention to detail * Ability to manage high volume with speed and accuracy * Systems-oriented — comfortable working within and improving structured processes * Resourceful and proactive — you look for patterns and solve problems, not just respond to them * Experience supporting a scaled or high-volume customer segment * Familiarity with tools like HubSpot, Front, or similar * Experience working in a SaaS environment * Customers receive fast, accurate, and helpful responses * Inbound volume is managed efficiently with strong SLAs and minimal backlog * Common issues are identified and reduced over time * The scaled segment feels supported, even in a primarily automated model Our scaled segment represents a large portion of our customer base. This role ensures we can deliver a high-quality experience at scale, combining automation with thoughtful, human support when it matters most. What to Expect The interview process at EasyLlama takes about 3-4 weeks and will include cross-functional stakeholders of the role. Here's what the interview process looks like: * Recruiter Screen * Hiring Manager Interview * Peer Interview * Executive Interview * Reference Checks How We'll Take Care of You * $45K – $60K Base salary + Bonus potential * Flexible, fully remote environment * Competitive employer-sponsored health insurances * 401(k) + company matching * Professional development reimbursements * Quarterly remote work stipend states: AR - Arkansas CA - California CO - Colorado CT - Connecticut FL - Florida IL - Illinois LA - Louisiana MA - Massachusetts MI-Michigan MN - Minnesota NJ - New Jersey NY - New York NC - North Carolina OH - Ohio OR- Oregon PA - Pennsylvania TN - Tennessee TX - Texas VA - Virginia WA - Washington WI - Wisconsin *EasyLlama reserves the right to change the list of approved states at anytime. *To ensure the best employee experience, we offer competitive compensation packages, comprehensive benefits, an annual wellness stipend, PTO, 401k with company matching, and monthly team events to nurture connection! At EasyLlama, we strive to walk the walk. We are helping make workplaces all over the globe safer and more inclusive, including our own. We honor employees and candidates from all walks of life and all experiences, regardless of race, ethnicity, veteran status, disability, sexual orientation, gender identity or religion. *Applies to full time (W2) employees.

Product Manager Bayesian Health is a clinical AI platform that empowers nurses and doctors to make earlier and better clinical decisions at the point of care. We’re a diverse team of clinicians, engineers, research scientists, and product thinkers committed to using the latest AI advancements to improve care delivery and save lives. Our research has been published in leading medical journals, like ___. We're fortunate to be backed by some of the most discerning investors in tech and biotech: Obvious Ventures, Andreessen Horowitz, the American Medical Association’s venture arm, Catalio Partners, and LifeForce Capital. We've also received some recognition along the way, including Forbes AI Top 50, World Economic Forum Tech Pioneer, Time Best Inventions, and BioTech AI Company of the Year. Bayesian’s platform includes a series of modules embedded within the electronic health record (EHR). Each module is specific to a clinical use case (e.g. sepsis) and empowers nurses and providers through timely clinical information. Modules are developed with input from the world’s most respected health systems, like Cleveland Clinic and Mayo Clinic. The role of a Product Manager at Bayesian is to maximize value for our health system customers over a 1-year time horizon, ensuring our platform is an indispensable part of their standard of care every year. This is a broad and ambitious mandate, which requires PMs at Bayesian to have much more scope than traditional PMs. As such, product management is just one of several types of work you’ll complete to launch new modules and drive maturing ones: * Opportunity Assessment: review existing clinical literature and work with health system executives to understand their goals and validate a new module’s business case. * 0->1 PM: define the product vision, north star metrics, ROI drivers, and user stories with input from internal and external clinicians. * Rapid Prototyping: Use Cursor, Claude Code, or Codex CLI to build an interactive proof-of-concept. Iterate with end users to build trust and identify points of friction. * Product deployment: Partner with engineering, research, and the customer’s integration team to get the module deployed. Collaborate with research to define data requirements for model training and ground truth for model evals. Scope workflow requirements with the client and our engineering team. * 1-> n PM: The module is live and impacting patient care, now you must continue shipping to drive adoption and ROI. Analyze usage, debug process or institutional barriers to adoption, and continue speaking to end users to understand pain points. Guide the tech team and the client to ensure the module maximizes value for the customer. We don’t expect past experience in all of these areas, but you must be self-aware and bring a growth mindset for skills you need to build. As one of the first Product Managers, you will report to the Lead PM and have significant scope. You will own the roadmap for several clinical modules and work closely with engineers, clinicians, and research scientists to drive value for major health systems. This role offers significant autonomy and the opportunity to shape the company’s product culture. * Former founders who want to retain end-to-end ownership and can switch between a 0->1 and 1->n mindset. * Former nurses or doctors who understand clinical motivations and workflows and want to build products used by clinicians across the world. * Technical product managers who want greater scope and are excited by the ambition and complexity of problems that save patient lives. * Former healthcare consultants who can quickly and deeply understand healthcare business strategy * Bachelor’s degree in computer science, business, or pre-health field * 3+ years of experience taking technical products from idea to launch to maturity * Hands-on experience with coding agents (Claude Code, Codex, Cursor): must be able to explain your process and decisions on stack and architecture * Proven healthcare curiosity: work experience, volunteering, side projects, reading clinical papers—not just "I want impact" * Data analysis proficiency: must be able to write SQL or use LLMs to write SQL * Startup experience: Comfortable with ambiguity, shifting priorities, and building without playbooks (Series B or earlier) * Written code that went through engineering PR reviews * Worked in healthcare settings (clinical, operational, technical roles) * Experience building AI/ML products and working with research teams * Conducted user interviews and translated insights into roadmap * Experience building enterprise healthcare solutions and presenting to external executive stakeholders * Experience building regulated healthcare products containing PHI/PII * Extreme ownership: Takes full responsibility for the module, from the first concept to long-term success and measured outcomes. * Curiosity: Can rapidly absorb knowledge about new, complex domains and continuously seek to understand the needs of users and executives. * Living in the future: you have opinions about what will be true about healthcare in 5, 10, and 20 years and are inspired to create a part of it. * Tactical: you can translate your future vision into pragmatic milestones along the way. * High agency: you don’t wait for permission to fix broken processes and you have a bias to action. * Strategic communication: You can present technical, clinical, and business ideas simply and precisely to everyone from a bedside nurse to the c-suite. * Hands-on builder: Comfortable prototyping a PoC and working with engineers to define and troubleshoot complex system integrations. * Clinical empathy: Care deeply about improving patient outcomes and making a clinician’s job easier. * Attention to detail: Catches bugs early and treats product design as a craft. * Comfort in ambiguity: Has a history of successfully delivering large, complicated products even when the initial project details were vague. * No ego: Embraces any role needed to deliver outcomes; no job is too small. * Must live in the US * Unfortunately, we are unable to sponsor visas * Occasional domestic travel required, 3-5 client visits per year Bayesian Health provides a competitive total rewards package that reflects our commitment to our team and our mission to improve patient care. * Salary Range: The estimated base salary for this role is $145,000-$185,000. Final compensation is determined by a variety of factors, including the candidate’s experience, specific skill set, and geographic location. * Equity: Meaningful stock option grants, ensuring every team member has a stake in the company’s long-term success. * Health & Wellness: Comprehensive medical, dental, and vision insurance options. * Time Off: Paid Time Off (PTO) and paid sick leave to support work-life balance and personal well-being. * Retirement: 401(k) retirement savings plan. * Work Environment: We are a remote-first company and provide optional WeWork memberships for those who value a co-working environment. Send your resume + a short note answering: * Describe something you built with AI coding tools—what was the problem you were trying to solve and what did you build? What did you learn? * What demonstrates your healthcare curiosity beyond "I want impact"? Our process: recruiter screen → hiring manager interview → team interviews (engineering, presentation, executive) → decision. Typically 2-3 weeks for strong candidates. * * * *

Full-time Description While this role is remote, we are seeking a local candidate who's able to periodically commute to client sites in the greater Atlanta area Why work at nimble? This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high-growth mode through acquisition with a laser focus on positive culture building! Who we are! nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations that trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle. The Client Success Manager is responsible for the overall management, servicing, and profitability of assigned client accounts and for meeting established objectives for their portfolio of clients. The Client Service Manager is responsible for organizing, managing, coordinating, and communicating activities of the account to invested parties. This role functions as an account executive and as the primary liaison between their assigned clients and nimble Solutions, and is responsible for coaching and developing team members in delivering quality client service. What you’ll be doing! • Serve as the primary point of contact for assigned clients and promptly respond to all client inquiries, • Engage in regular client interaction via e-mail, conference calls, and in-person visits to ensure customer satisfaction, • Interface with assigned client service staff to ensure the appropriate preparation, analysis, and presentation of all client deliverables, ensuring their accuracy and overall quality, • Proactively identifies potential problems with client performance before they occur and develops and implements a plan to eliminate future occurrences, • Ensures that all appropriate resources are available and utilized effectively to maximize account performance, • Monitors, evaluates, and reports on billing effectiveness/cash flow, and makes recommendations to increase productivity and profitability, • Remains current on payment trends and coding, and payer requirement changes. Acts upon variances to explain, correct, or enact desired process improvements Who You Are: • Solid background in all aspects of physician revenue cycle management. This should include at least two years in accounts receivable, coding, or payer contracting. ASC billing experience preferred, • Proficient knowledge of third-party billing and claims processing procedures. This should include a solid understanding of the current regulatory environment, • Experience using Practice Management and EMR systems as it relates to production and client reporting., • Strong analytical and critical thinking skills, • Strong communication skills, verbal and written, • Ability to work with a high degree of independence; must be proactive, • Proven client relationship skills; must be able to work effectively with physicians and senior management Key Competencies Drives Results. Consistently achieves results, even under difficult circumstances. Fosters a sense of urgency in the team for reaching goals and meeting deadlines. Readily takes action on challenges, identifies and seizes new opportunities; Leads others to persist despite setbacks or obstacles; Establishes clear responsibilities and processes for monitoring work and measuring results. Communicates Effectively. Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Provides timely and helpful information to others across the organization; Encourages the open expression of diverse ideas and opinions; Picks up on situational cues and adapts personal, interpersonal, and leadership behavior to fit. Quality Decision-making. Makes sound decisions, even in the absence of complete information; Considers all relevant factors and uses appropriate decision-making criteria and principles; shows courage in speaking up in driving appropriate decisions for the organization based on sound risk/reward analysis. Customer Focus. Gains insight into customer needs; Identifies opportunities that benefit the customer; Builds and delivers marketing messaging and solutions that meet customer expectations.

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in. We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That’s why Maze was recently named the #1 user research platform in ___—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce ___. This role focuses on supporting mid-market customers across NAMER, with a focus on Central and East Coast time zones. The Customer Success Manager will partner with some of Maze’s most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You’ll thrive here if you’re a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. * Support customers in adopting Maze effectively and building confidence in their research practice. * Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. * Tailor guidance to customers across a wide research maturity range—from seasoned UXRs to teams new to research. * Help customers scale research beyond individuals into broader cross-functional teams. * Own the post-sale relationship and renewal strategy for a mid market book across NAMER. * Drive adoption depth, feature utilization, and long-term engagement across multiple teams and organizational levels. * Fully own the renewal motion—pricing, quoting, negotiation, forecasting, and value narrative. * Maintain strong, predictable renewal forecasting and manage risk early. * Develop deep product expertise to guide customers on advanced capabilities and new features. * Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross-sell pathways. * Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. * Partner with AMs/AEs directly on large, multi-team, or complex expansion initiatives where they lead the commercial negotiation. * Advise senior stakeholders—Design Directors, Heads of Research, VP Product, and occasionally C-suite—on integrating continuous research into their product development processes. * Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. * Deliver strategic recommendations that tie Maze usage directly to business outcomes. * Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. * Surface opportunities to deepen adoption and expand Maze into additional teams. * Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. * Collaborate with Product to shape roadmap priorities informed by customer behavior. * Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. * 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. * Experience supporting Enterprise or mid-market customers, ideally with product, design, research, or technical audiences. * Strong history of owning renewals and driving retention outcomes. * Research-savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). * Teacher mindset: Skilled at translating complex concepts into clear, confidence-building guidance. * Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. * Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. * Executive presence: Confident leading strategic conversations with senior stakeholders. * Startup-ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. * Operationally strong: Organized, proactive, and dependable in managing a dynamic book. * Background or coursework in UX research, product design, behavioral science, or adjacent fields. * Prior experience supporting research, design, or product teams. At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. * Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. * Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. * Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions * Health insurance with international coverage, vision, and dental: 100% of the team member premium paid * For some locations, coverage options vary, please see our ___ for more information * Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources * Life and Disability Insurance, 100% of the team member premium paid * Flexible time off * Meaningful equity * Company retreats, fully paid for by Maze * New MacBook (laptop), paid for by Maze * Paid Family leave: 16 weeks for birth or adoptive parents * $500/month to be used for dependent health insurance coverage * If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! * $1,500 remote work setup fund to ensure you can set up a productive work space * Flexible work schedule where you manage your own working hours * Monthly ___ points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more * Virtual social engagements randomly throughout the year * SWAG, we have some really cool swag * Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits ___. We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: We are hiring a senior customer‑facing strategist and operator to serve as a trusted advisor for our largest and most complex gig economy customers. Our Customer Success Director, Gig Strategy & Operations owns customer relationships and provides subject matter expertise across risk, trust, safety, and compliance. The individual in this role does not own customer programs directly. Instead, they partner closely with customers to influence safer program design, translate customer needs into product and technical inputs, and guide customers toward best‑in‑class risk outcomes using First Advantage solutions. While the role is 100% remote, individual must be located in the United States. Responsibilities: • Own senior‑level customer relationships and serve as a trusted advisor on user trust, safety, risk, and compliance strategy for gig economy platforms., • Act as the primary liaison between customers and internal teams, ensuring customer needs and concerns are clearly understood and addressed through partnership., • Provide subject matter expertise and thought leadership to help customers design, evaluate, and improve their own risk and trust programs., • Partner with customers and internal teams to address concerns and escalations through structured analysis and clear recommendations., • Help define, interpret, and communicate customer‑level metrics and trends to support informed decision‑making., • Translate customer requests and operational challenges into clear product and technical requirements for Product, Engineering, and Data teams., • Influence Product roadmap priorities based on aggregated customer insights and observed risk patterns., • Identify upsell and cross‑sell opportunities by connecting customer risk gaps to First Advantage solutions and articulating value., • 7+ years of experience in trust & safety, risk operations, compliance, fraud, vendor operations, program management, or scaled customer operations within high‑volume environments., • Direct ownership of operational programs at scale, including background checks, identity verification, fraud prevention, continuous monitoring, or quality assurance workflows., • Proven ability to own customer escalations end‑to‑end, including root cause analysis, remediation planning, and executive‑level communication., • Hands‑on experience defining, tracking, and improving operational KPIs, such as accuracy, turnaround time, SLA performance, compliance rates, or quality scores., • Demonstrated partnership with Product and Engineering teams, translating operational or customer needs into clear technical requirements or roadmap inputs., • Experience influencing or managing external vendors or partners, including performance management, audits, or quality controls. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel, • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 8 paid company holidays The salary range for this position is approximately $90,000-$110,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Propelus® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem. As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce. The Senior Customer Success Manager (Government) is a strategic role designed for an expert navigator of the public sector. You will act as the primary partner for our most complex clients, including government regulatory boards, regulators, departments of health, state agencies, and associations. Success is defined by how effectively our technology supports the mission-critical mandates of public safety and professional integrity. You will take end-to-end ownership of the customer lifecycle, align our platform with agency missions, drive measurable compliance outcomes, and ensure sustained value realization across your portfolio.. What You’ll Do * Strategic Relationship Management: Serve as the primary owner for a portfolio of government regulatory boards and state agencies, building trusted relationships with Executive Directors and state officials to ensure long-term stability. * Mission-Aligned Strategy: Develop success plans that align our technology with specific agency mandates, Department of Health regulations, and public-sector risk management priorities. * Regulatory Enablement: Lead customized training programs that empower staff within regulators and associations to fully utilize the platform for audit readiness and governance excellence. * Health & Usage Monitoring: Take end-to-end ownership of monitoring engagement metrics, translating data into "State of the Agency" insights that demonstrate sustained value and support long-term retention. * Complex Issue Triage: Act as the lead problem-solver for complex account hurdles, collaborating with internal product and government affairs teams to navigate the unique requirements of the government landscape. * Business Reviews: Conduct high-level strategic reviews to assess progress, identifying opportunities to deepen the partnership and improve compliance outcomes for regulators and boards. What You’ll Bring * SaaS Government Expertise: 5+ years of B2B SaaS Customer Success or Account Management experience specifically managing government, regulatory, or public health accounts. You understand the red tape, the RFP cycles, and the unique stakeholders of the public sector. * Direct experience with healthcare compliance, state departments of health, or professional licensing is strongly preferred. You are comfortable speaking the language of regulators and state officials. * Exceptional ability to communicate with non-technical government leaders. You can distill complex software capabilities into a clear vision that aligns with public policy goals. * A self-sufficient professional who thrives in a remote environment. You are comfortable taking over a complex book of business and navigating multi-layered organizations with limited oversight. * A problem-solver who can identify a potential churn risk a year in advance and build the strategic rapport necessary to save the relationship. * Awarded one of ___ and honored as a ___. * Professional development allowance to help you grow in the ways that mean the most to you. * Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering, your birthday, and becoming a new parent. * Check us out for yourself at ___ or our ___ Instagram accounts. For US Employees: * 401K with company matching, as well as financial planning education and resources. * Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents. * Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you—whether it’s a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your door. For LATAM Employees: * Your health is our top priority! We cover 100% of your health insurance premiums. Our plans include national and international coverage, so you're protected no matter where you are. * Propelus Flex Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you'll get access to exclusive discounts just for being part of our team. * We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate. We are an equal opportunity employer and value diversity at Propelus. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply. Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees.

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. About You: • You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins., • INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with., • You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas., • You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change., • Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear., • You thrive in a Team Environment. Collaboration is key in innovation and creating change. These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. Lantern is focused on giving access to quality & affordable healthcare for our members. We understand and have experienced the challenges of navigating specialized healthcare and we are dedicated to making a change. We partner with large self-funded employers to create a benefit program for specialized care. We connect with high-quality providers to give our members peace of mind when going into surgery. And we support our members by helping them navigate the tricky aspects of healthcare; whether that be selecting a doctor, scheduling appointments, or following up after a procedure has been completed to make sure our members are feeling better. Location: Willing to do Remote, although highly prefer Dallas, TX fulltime onsite The Senior Product Manager - RCM Billing and Payments is responsible for building and growing our end-to-end member billing, rewards, client invoicing, payment collections, posting and reconciliations, reporting and analytics and supporting partner data exchanges. The role will drive has two charges: • Enable seamless, standardized, and multichannel (API, EDI, and Batch) Data Exchange frameworks including ingestion, mapping, translation, validations and support overall data management and governance with vendors and partners to support critical billing and payment workflows and, • Build scalable solutions and workflow automation, ensuring the highest level of data quality standards. The PM will build, drive, and execute product strategy while providing exemplary leadership, mentorship and guidance to their teams. This role will help shape and evolve the product function towards better processes, tooling, and execution as we aim to continuously improve our craft. Build and manage Lantern’s Interoperability and data products serving both internal and external stakeholders. Key areas of ownership include: • Leadership: Build and mentor high performing agile teams driving best in class execution and delivery of high-quality products, • Discovery: Perform deep discovery and user research with stakeholders, members, internal users, while considering legal, regulatory and competitive and market dynamics. Bring qualitative and quantitative insights to the table for discussion., • Strategy: create and drive the member experience product strategy coupling the front-end user/member experience with a world class care team service experience. Collaborate and align strategy with relevant stakeholders including presenting to and working with senior leadership., • Roadmap: create, align, and provide cross org visibility to TPA Data roadmaps. This role is both responsible and accountable for all work that happens around internal and external data exchanges., • Alignment: create top down and bottoms-up alignment ensuring your direct, peers, teams, and senior leadership are providing the right level of guidance in accordance with RACI or similar., • Experimentation: Set the bar for when and where to experiment. Bring a data-driven approach to building products but leverage your experience and product sense to deliver the right products on time and within budget. Perform rapid experimentation where needed, test manually, build stat sig experiments that prove and disprove our hypothesis, • Approach: Apply product led growth concepts, letting our users (internal/external) shape our Analyze existing products, make the tough calls, say no, and create pitches and actionable plans for implementing new features. Make smart decisions applying 1 vs. 2-way door framework, • Process: Refine and build process as needed to ship high quality products on time and in budget while ensuring visibility and alignment across the org Manage the product development process and timeline to ensure targets are met on time and in budget, • Billing and Payments: We support calculation and collection of member cost share, collections, administer rewards and benefits, client invoicing, collections, reconciliation, reporting & analytics., • Enrollment, Eligibility, Accumulators, and Benefits Validation:, • Data and systems: we ingest multiple data sources – eligibility, claims, prior authorization feeds to drive our systems. We need to set specific standards and rules for the future to reduce operational overhead and increase simplicity in our service offering., • Internal tools and systems: we have several internal tools and systems that service different parts of the business, for example identifying provider / facility targets, credentialing providers etc. These systems need to be refined and developed to increase productivity., • Health Plan and Partnership Integrations: Be an Advocate and Support the member’s experience in conjunction with relevant integrations through health plans and digital health partners, • Reporting: Create scalable, accurate, differentiated internal and external reporting, • Internal: Executive Dashboards/ KPI visualization, • External: Client and Partner Reporting as a Product Qualifications • 7+ years’ experience in Product Management, Healthcare Data Management or related fields, • 5+ years in relevant specialty product area (Healthcare Payments, RCM, TPA, and X12 Data exchanges, technical services etc.), • Healthcare or HealthTech experience required, • Bachelor’s degree required, • Experience with startup/growth phase company, • Collaborating with both US and offshore teams, • Experience with Agile Scrum Methodology, • Ability to travel up to 1-2x/quarter Benefits • Medical Insurance, • Dental Insurance, • Vision Insurance, • Short & Long Term Disability, • Life Insurance, • 401k with company match, • Flexible Paid Time Off, • Paid Parental Leave Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart. Position Summary: As a Principal Product Manager, you are the strategic architect of a sophisticated, high-scale platform for our Member Portal Solution for payer customers. You are directly responsible for accelerating our 2026 growth trajectory and long-term AI-native vision. While we operate a robust digital infrastructure, we are at a pivotal moment of evolution—leveraging our high-scale foundations to drive an AI-native experience that is proactive, personalized, and dynamic. Your mission is to drive the successful hardening of our core digital product capabilities while leading this strategic shift. This role requires a high degree of fluency in the US Payer landscape, claims data, and benefits orchestration. You will leverage the voice of the customer and deep healthcare market insights to inform our data-backed roadmap that prioritizes long-term margin expansion, TAM growth, and member experience quality. You will provide the strategic leverage required to de-risk delivery, mitigate architectural gaps before they become fires, and influence the Executive team with high-quality logic and roadmap rigor. In this role, you will: • Serve as the subject matter expert for US Healthcare integrations, with a primary focus on helping members navigate the complexities of the healthcare system—specifically demystifying EOBs, claims status, accumulators, and complex benefits., • Drive the product strategy for administrative self-service, ensuring members can easily take care of necessary actions and understand their financial and health data without friction., • Synthesize complex member needs and market dynamics into a solidified, roadmap focused on new revenue generation and efficiency., • Create buy-in for the product strategy with the Product Leadership Team through high-quality logic and rigorous business-case storytelling., • Define and execute a roadmap to increase the utilization of key features, proving that users can successfully complete their intended tasks and derive tangible value from the portal., • Ensures cross-functional alignment across the 'Triangle' (Product, Engineering, Design) to eliminate silos to the Essential Duties., • Define goals & measure success for the portfolio., • Represent our platform and infrastructure externally with clients and prospects., • Establish and deliver a high-integrity roadmap built to ensure predictable, high-scale execution, characterized by vetted trade-offs and binary commitments., • Significantly expand member reach and engagement. Accelerate program enrollment, feature adoption, and task completion rates through optimized member journeys, delivering measurable ROI for payer customers., • Drive industry-leading utilization and accuracy across core member domains including coverage, cost, claims, and accumulators, ensuring seamless member access to their financial and health data., • Optimize the home screen and overall information architecture (IA) of the Member Portal to ensure the experience is optimized for discoverability, findability, self service, and ease of use., • Successfully transition AI prototypes into production-grade experiences that redefine the member experience and achieve market readiness. About You: • 6+ years in Product Management with a minimum of 3 years specifically in the US Payer or Health Insurance space., • Bachelor’s degree (or equivalent), preferred, • Proven work experience in product management creating successful products, • Proven ability to move an organization through architecting rather than individual output., • Experience working at a platform company or leading the implementation of complex platforms. You have deep experience in agile methodologies—leading agile release planning and demonstrating an iterative, incremental, and value-driven delivery. What we offer: • Comprehensive Health Benefits: We prioritize your well-being with complete medical, dental, and vision coverage, • Bonus Program: Be rewarded for your contributions with our performance-based bonus program, • Employee Stock Option Program: Become an owner and share in our success through our stock option program, • Unlimited Paid Time Off: Take the time you need to recharge and maintain a healthy work-life balance, • Spending Accounts: Manage your healthcare and dependent care expenses with tax-advantaged spending accounts, • Wellness Days: Prioritize your mental and physical health with dedicated wellness days throughout the year, • Growth Opportunities: We invest in your future with abundant opportunities for professional development and advancement, • Mentorship Program: Benefit from guidance and support from experienced leaders in your field Security-Related Responsibilities • Ensure access management is performed in compliance with the employee's role and responsibilities, • Responsibility and accountability for executing League's policies and procedures within the department/ team, • Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations, • Compliance with Information Security Policies US APPLICANTS ONLY: The US-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all US locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process. Compensation range for USA applicants only $169,900 - $207,700 USD Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at ___. Our Application Process: Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps • You should receive a confirmation email after submitting your application., • A recruiter (not a computer) reviews all applications at League., • If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring., • The final step is an offer, which we hope you will accept!, • Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring. Here are some additional resources to learn more about League: Work Location: We have a mix of office-centric roles based in our vibrant Toronto office, and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the role’s posted location, all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office, you’ll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location. Recognize and Avoid Employment scams. Practice safe job searching. Scammers are getting craftier and leveraging fake job postings to get personal information. Know the warning signs and protect yourself from scammers. Learn more ___. Use of AI Notice We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment ___. Review our for information on how League is protecting personal data.

Company Overview: At Wayvia, we help the world’s top brands stay ahead—using AI, data, and innovation to shape the future of commerce. Whether you’re charting a new path or leveling up your journey, Wayvia is where your career can go further. We’d love to meet you. We help global brands connect with their shoppers in ways that are relevant, respectful, and real. And we do the same for each other—with trust, transparency, and the human connection that makes great work possible. At Wayvia, you’ll find a team that’s curious, collaborative, and always up for solving what’s next. We move fast, think boldly, and support one another in building something that matters—for our clients, for shoppers, and for each other. Job Brief: The Customer Success Manager is responsible for owning a designated book of business and managing the complete customer lifecycle, from onboarding to renewal. This role requires executing at a high level to achieve goals related to retention, growth, and customer satisfaction. Essential Function & Responsibilities: • Manage full customer lifecycle: onboarding, adoption, expansion selling, and renewals., • satisfaction targets., • Lead customer retention initiatives and strategies., • Collaborate with new sales and internal teams to onboard and support new customers, becoming trusted advisors to existing customers., • Develop expertise in e-commerce and our product suite, providing valuable insights to customers for achieving business objectives through data analysis and reporting., • Create success plans and conduct executive-level quarterly business reviews., • Build cross-functional relationships at both user and executive levels across multiple internal teams and brands. Minimum Qualifications: • Bachelor’s Degree or equivalent experience., • Experience in Account Management or Customer Success working in digital media, e-commerce, technology platforms and/or a SaaS company., • Proven ability to manage and grow a substantial book of business and share best practices with peers., • Experience with major retailers (e.g., Amazon, Best Buy, Walmart) is a plus., • Strong multitasking and prioritization skills; ability to manage competing priorities effectively., • Project Management experience or skills are strongly desired, • Account planning is a plus, • Experience with Google Analytics and Digital Marketing are strongly desired, • Previous experience with performance-based compensation tied to sales/revenue and retention goals. Benefits: Wayvia encourages a healthy work-life balance and commitment to employee wellbeing. We are consistently evaluating areas to support and foster a community of engaged employees. Wayvia is an international employer so some benefits offering will vary from country to country, however, below you can see employer sponsored contributions: • Flexible work-from-home arrangements, • 401K Match, • Flexible vacation, • Medical/Dental/Vision, • 16 weeks of paid parental leave (US), • Technical stipend, • Professional development programs, • Wellness programs Location: This is a remote position open to candidates based in the United States. Wayvia is an equal opportunity employer that is committed to inclusion and diversity.

Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at ___ All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus’ recruiting process in general should email ___ As a Product Owner at Kapitus, you will be responsible for driving the success of our 3rd party sales partners by ensuring their partner portal experience is world class, seamless and user friendly. You will act as the “CEO” of your product by working with partners, developers, and internal stakeholders to ensure that we fully-understand market needs, are staying true to our core mission, and building the most valuable features possible. You are responsible for growth and risk - accountable for achieving business objectives and financial metrics, communicating to all levels of the organization, and crafting an agile roadmap to guide the product to market. You will be part of a small, persistent team and have endless opportunities to lead initiatives, expand your technical expertise, and deliver products that make a real difference. What you’ll do: • Craft a vision and strategy based on input from customers, stakeholders, and the development team that can be clearly communicated to all levels of the organization., • Develop feedback loops with internal stakeholders and external customers to validate and solicit ideas and utilize data to drive decisions., • Work daily with development and analytics teams to clarify the vision, requirements, and priorities., • Collaborate with sales and 3rd party partners to properly position products in the marketplace., • Continuously adapt the plan by adjusting scope and priorities to deliver the most valuable solutions possible., • Balance the value of deliverables with their associated cost and risk., • Own the product backlog, objectively balancing directions from multiple stakeholders., • Define user stories that are ready for the development team., • Analyze competitor landscapes and market trends to identify opportunities for product innovation and enhancements. What we’re looking for: • Bachelor’s degree in Business, Information Systems, or a related field., • 5+ years of experience as a Product Owner with a track record of delivering measurable business value., • Specific and demonstrable experience working with sales teams and externally facing digital properties. Strong instinct for user experience., • Commitment to creating lean, purposeful documentation and driving thoughtful discussions around user-centered backlog prioritization best practices., • Required expertise in Salesforce Experience Cloud., • Deep experience managing Agile backlogs and partnering closely with engineering teams, UX, Customer Research and other Product Owners., • Strong understanding of sales systems. Familiarity with lending products and , underwriting workflows a plus., • Experience working with API-based integrations and distributed systems., • Strong analytical skills, with the ability to interpret data and use insights to inform prioritization and decision-making., • Proven ability to operate independently, manage complexity, and create clarity in ambiguous environments., • High degree of ownership and accountability for delivery outcomes., • Excellent written and verbal communication skills., • Experience collaborating with third-party channel partners and building partner portals strongly preferred., • CSPO, PSPO, or similar Agile certification preferred., • Internally motivated Product Owner who applies Scrum and Design Thinking principles to drive effective product discovery and delivery., • Ability to frame work through user stories and apply a goal-oriented mindset, including the use of OKRs, to support continuous improvement., • Comfort thriving in ambiguous, fast-moving environments, with an experimental mindset for testing ideas and validating assumptions through data., • Ability to communicate effectively with both executive leadership and end users, serving as a strong liaison across stakeholders, developers, and customers., • Strong collaboration skills, deep user empathy, and a consistent focus on delivering solutions that create meaningful value for end users. Kapitus Total Rewards Package Includes: • Competitive Base Salary Range of $96,300 – $154,400 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience., • Annual Incentive Compensation Eligibility – Up to 10% annually, • Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life., • Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses., • Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy., • Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time., • Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner’s story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: The role As a Product Manager at Valtech you are a strategic force on every engagement you touch. You don't just manage a product backlog, you shape the direction of the work, align the people around it, and ensure that both our clients and our teams are moving toward the same goal with clarity and conviction. You demonstrate a rare combination of product craft and leadership presence. You're as comfortable in a C-suite conversation as you are in a sprint review. You actively push the boundaries of how digital products are built, and you demonstrate genuine enthusiasm for how AI and emerging tooling can change what's possible for your team, for your clients, and for the quality of what gets shipped. You bring 8-10 YEARS of experience, a growth mindset and a drive to make a lasting impact. You will thrive in this role if you are: • A curious problem solver who challenges the status quo, • A collaborator who values teamwork and knowledge-sharing, • Excited by the intersection of technology, creativity and data, • Experienced in Agile methodologies and consulting Role responsibilities • Define and own the product vision for your engagement by ensuring both the Valtech team and client stakeholders understand where the work is headed and why every decision connects back to that direction., • Steer client and internal teams toward shared alignment, proactively resolving tension between business priorities, delivery constraints, and user needs before they become blockers., • Build and sustain trusted relationships with senior client stakeholders, acting as a consistent, credible point of contact for product decisions, trade-offs, and strategic direction., • Lead discovery and delivery in tandem by maintaining a clear, prioritized roadmap that reflects user needs, client goals, and technical realities, while keeping the team focused on outcomes over outputs., • Champion the use of AI tooling across the SDLC, from accelerating research, analysis, and requirements work to improving the speed and quality of delivery cycles, and actively coach your team and clients on practical application., • Demonstrate executive presence in every client interaction by communicating with clarity, confidence, and authority whether you're presenting a roadmap, navigating scope conversations, or managing escalations., • Identify risks across delivery, stakeholder alignment, and commercial health; surface them early with proposed mitigations and lead the response when things need to move quickly., • Own or co-own the product roadmap, using insight from users, data, and client strategy to make confident prioritization decisions and articulate the rationale clearly to all levels of the organization., • Identify opportunities to extend or expand Valtech's engagement within your accounts, supporting commercial conversations with delivery credibility and strategic insight., • Develop more junior product and delivery team members through active mentorship, on-the-job coaching, and modeling what great looks like., • Contribute to the evolution of Valtech's Product Practice by sharing what you're learning about AI tooling, delivery approaches, and client engagement in ways that raise the bar across the team. Must have qualifications To be considered for this role, you must meet the following essential qualifications: • Demonstrable experience as a Senior Product Manager in a digital consultancy or agency environment, with a track record of leading product delivery on complex client engagements., • Proven ability to align cross-functional teams and senior client stakeholders around a shared product direction by navigating competing priorities, ambiguity, and organizational complexity with confidence., • Strong executive presence and communication skills. Able to frame problems, present recommendations, and lead difficult conversations with clarity and credibility at all levels, from delivery teams to C-suite., • Hands-on experience leveraging AI tools to accelerate the SDLC. Areas of experience may include, but are not limited to, AI-assisted synthesis, requirements generation, prototyping, documentation, delivery reporting, development, and the ability to introduce these practices meaningfully to teams and clients., • Genuine curiosity about how AI and emerging technology can be applied to product work. You follow developments in the space, experiment with new tools, and bring informed perspectives on what's practical and valuable., • Experience owning product roadmaps and backlogs end-to-end, with a sharp instinct for prioritization and a clear methodology for making and communicating trade-off decisions., • Solid commercial awareness. Understanding of SOW management, budget health, and how delivery decisions connect to revenue and margin outcomes for Valtech and the client., • Experience in Agile delivery environments, with the ability to adapt frameworks to the needs of the engagement rather than apply them rigidly., • A track record of developing others, whether through formal mentorship, line management, or leading by example in a team environment., • Being a natural collaborator and dot-connector, bringing people into alignment through clarity, empathy, and conviction rather than authority., • Having strong intellectual curiosity, particularly about the rapidly evolving AI landscape and its implications for how digital products are built and managed., • Being a confident and polished communicator, adapting communication style to different audiences and operating comfortably in both technical discussions with engineers and board-level strategy conversations., • Having strong commercial awareness and strategic thinking, with the ability to identify opportunities within client relationships and help develop them responsibly., • Leading by example on engagements, setting a high bar for quality, professionalism, and creative ambition in how work is delivered., • Focusing on outcomes over outputs, prioritizing the real impact and value of the work rather than simply completing deliverables., • Showing strong initiative and a clear bias toward action, balanced with the judgment to pause, align stakeholders, and move forward with clarity when needed. Commitment to reaching all kinds of people We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. ___ to see how we’re creating a more equitable Valtech for all. The benefits This is a full-time position based in the United States. Beyond a competitive compensation package, we offer: • Flexibility, with remote and hybrid work options (country-dependent), • Career advancement, with international mobility and professional development programs, • Learning and development, with access to cutting-edge tools, training and industry experts Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. Your application process Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. About Valtech Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what’s next? Join us.

Who we are Zus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and direct EHR integrations. Founded in 2021 by Jonathan Bush, co-founder and former CEO of athenahealth, Zus partners with HIEs and other data networks to aggregate patient clinical history and then translates that history into user-friendly information at the point of care. Zus's mission is to catalyze healthcare's greatest inventors by maximizing the value of patient insights - so that they can build up, not around. What we’re looking for We are seeking a Director, Solution & Forward Deployed Engineering to lead the technical delivery of the Zus platform and help customers successfully connect their systems, data, and applications to Zus. Reporting to the Head of Customer Success & Delivery, this role will own how customers integrate with the Zus platform. They’ll be responsible for ensuring healthcare organizations and digital health builders can reliably ingest data, connect EHR systems, and deploy applications powered by Zus APIs. This leader will oversee teams responsible for forward deployment engineering, and technical enablement, working closely with customer engineering teams to integrate Zus into production environments and connect to data networks. You will guide customers through the complexity of healthcare interoperability, helping them translate real-world workflows into scalable integrations built on Zus. This is a hands-on player-coach role. You will lead the team while also personally engaging in complex implementations, architecture discussions, and customer deployments. You will champion the use of AI tools, automation frameworks, and reusable integration patterns to dramatically improve how quickly and reliably customers connect to the Zus platform. The ideal candidate combines deep experience in healthcare interoperability, enterprise software implementations, API platforms, and AI-enabled engineering workflows with the leadership skills required to scale a delivery organization. Key responsibilities • Develop career paths, performance expectations, and development plans for the team to ensure excellent execution of goals, • Ensure consistent, high-quality execution across multiple concurrent enterprise implementations, • Establish best practices for onboarding, implementation, integration, and go-live readiness, • Set customers up for success across multiple different high priority use cases, • Ensure customers achieve rapid time-to-value from the Zus platform, • Personally engage on strategic or technically complex customer deployments, • Guide integrations involving FHIR, HL7, CCD, APIs, SFTP pipelines, and EHR platforms, • Troubleshoot complex interoperability and data pipeline issues, • Work directly with engineering teams to deploy and operationalize Zus products, • Serve as a trusted technical advisor to customer technical and operational stakeholders, • Support customers in building production-grade applications and workflows on top of Zus APIs, • Help customers operationalize clinical and operational data across care delivery workflows, • Lead the development of reference architectures and deployment patterns, • Identify integration opportunities that accelerate product adoption and expansion, • Oversee technical onboarding and training programs for new customers, • Enable customer engineering and product teams to effectively build on the Zus platform, • Develop documentation, workshops, and enablement resources for technical users, • Lead the adoption of AI tools and automation frameworks across the delivery organization, • Identify opportunities to automate manual implementation work using LLMs, scripting, and developer tooling, • Develop reusable automation patterns for all parts of the Zus ecosystem, • Help customers leverage Zus data to power AI-enabled workflows and analytics applications, • Translate customer implementation patterns into platform improvement, • Participate in technical discussions to find reusable integration patterns that can be embedded directly into the Zus platform, • Communicate customer needs to the Product & Engineering teams, • 10+ years of experience in technical implementation, solutions engineering, systems integration, or professional services leadership, preferably in healthtech, SaaS, or enterprise software, • Proven experience leading customer-facing teams and scaling implementation or professional services functions, • Deep expertise in healthcare data interoperability, including FHIR, HL7, CCD, and EHR integrations, • Strong understanding of APIs, data ingestion pipelines (ETL, JSON, CSV), and modern data platforms (e.g., Snowflake), • Experience designing scalable implementation frameworks and reusable integration patterns, • Familiarity with secure environments and compliance frameworks (HIPAA, SOC 2), • Executive presence and the ability to build trust with both technical and non-technical stakeholders, • Strong strategic thinking paired with a willingness to dive into complex technical or delivery challenges when needed, • A self-starter mindset and comfort operating in a fast-paced, evolving startup environment, • Passion for improving healthcare through better access to and use of data, • Willingness to travel up to ~25% for customer engagements, industry events, and company meetings While we're a remote first company, this person will need to travel for internal and external meetings. Likely a few times per month.We will offer you…

Regional Sales Representative (B2B | Electrical Testing Solutions) Location (Remote / Home Office): United States (Central or Midwest territory preferred) Travel: Regular regional travel (day trips + overnights as needed) Employment Type: Full-Time/Permanent Reports To: Head of Sales & Marketing About the Opportunity: We’re partnered with a long-established, highly respected manufacturer in a specialized electrical testing niche supporting customers who build, process, and test electrical cables and wire harnesses. This organization is known for a customer-first, long-term approach—products are used for decades, and many customer relationships span years. This is not a “hard sell” environment. Customers rely on technical guidance, responsiveness, and trustworthy support. The team is looking for a sales professional (or technically skilled industry professional who loves working with people) who can build relationships, solve problems, and grow a territory through consultative selling. What You’ll Do: As a Regional Sales Representative, you will own an assigned territory and drive growth by combining consultative selling with exceptional customer care. Core responsibilities include: • Build and execute a strategic territory plan to achieve sales goals, • Identify, qualify, and pursue new opportunities within manufacturing, MRO, government, and OEM customer segments, • Maintain and expand relationships with existing customers to support repeat business and long-term partnerships, • Assess customer needs and recommend appropriate electrical testing products and solutions, • Deliver professional product presentations, demonstrations, and proposals, • Negotiate pricing and commercial terms within established guidelines, • Manage the full sales cycle: lead generation, pipeline management, forecasting, and order coordination, • Partner with internal teams (marketing, engineering, customer support) to ensure customer satisfaction before/during/after sale, • Keep accurate CRM records of activity, customer interactions, and forecasts, • Monitor market activity, customer trends, and competitor insights to inform sales strategy, • Represent the company at trade shows, customer meetings, and industry events Travel & Work Style: • Regular travel within the assigned territory (some overnight stays), • Attendance at trade shows, sales meetings, and trainings may require additional travel, • You build trust quickly and become a go-to advisor for customers, • You create consistent pipeline activity and manage deals through to close, • You’re organized, responsive, and follow through—customers feel supported, • You collaborate well with internal teams and represent the company professionally, • You can learn and communicate technical product value clearly (or you already know the industry) Education: Bachelor’s degree in business, engineering, or related field or equivalent experience Strongly Preferred Backgrounds (High-Value Targets): Because this is a niche industry, the client strongly values candidates with cable/harness and electrical manufacturing context. Candidates from the following backgrounds often ramp faster: • Electrical Engineer, Test Engineer, Manufacturing Engineer, • Production Supervisor (manufacturing environment), • QA / Manufacturing Quality (inspection, test, process) This team prioritizes: • Customer-first mindset (service > pressure tactics), • Integrity and professionalism, • Problem-solving and follow-through, • Collaborative “team coverage” culture (team supports accounts when someone is away) If your style is “hard close / transactional,” this may not be the right fit. If you’re relationship-driven, solution-oriented, and technically curious, you’ll likely thrive. • 5+ years of progressive B2B sales experience with ownership of results (territory, quota, or comparable accountability), • Ability to operate autonomously, prioritize effectively, and manage a pipeline end-to-end, • Strong communication skills: written, verbal, presentation (executive + technical audiences), • CRM proficiency and disciplined documentation of activity and forecasting, • Comfort learning technical concepts and translating them into customer value, • Valid ability to travel regionally (car and/or commercial travel as needed), • Dental care, • Extended health care, • Life insurance, • Paid time off, • RRSP match, • Tuition reimbursement, • Vision care, • Wellness program

Built with leading healthcare systems, Axuall is a workforce intelligence company built on top of a national real-time practitioner data network. It enables healthcare systems, staffing firms, telehealth, and health plans to dramatically reduce onboarding and enrollment time while also providing unique, powerful data insights for network planning, analytics, and reporting. Its network streamlines the secure sharing of digitally verified credentials between clinicians, authorized verifiers, and organizations that require this information quickly and continuously to meet patient demand, ensure clinical coverage, and maximize revenue capture. In 2023, Axuall closed its series B round of financing, bringing its total capital raised to more than $41 million. Axuall's investors and the organizations they represent comprise over two dozen of the nation's leading healthcare organizations that recognize the imperative to improve clinical workforce efficiency amidst significant economic and staffing challenges. We are seeking an experienced and technically minded Product Manager to lead the delivery and evolution of data-driven product capabilities within Axuall Explore. This role is responsible for translating Explore’s product strategy into clear requirements, prioritized roadmaps, and shipped features, working day-to-day with engineering, data science, and design delivery teams. The PM ensures that complex healthcare data, analytics, and AI capabilities are delivered on time, at quality, and with measurable customer impact, while maintaining strong alignment across stakeholders. AI And Advanced Analytics • Lead the design and delivery of GenAI driven workflow solutions that automate and augment recruiter and workforce intelligence workflows., • Define how AI agents interact with Axuall’s clinician data, job data, and customer context to drive meaningful user outcomes., • Work closely with Axuall’s data science team to develop new analytics- and model-driven product offerings., • Own the productization of analytics outputs—ensuring insights are explainable, actionable, and embedded directly into user workflows. Product Strategy & Leadership Alignment • Partner closely with senior product leadership through regular roadmap reviews, prioritization discussions, and strategy working sessions, gaining direct mentorship and exposure to executive decision-making while building independent product judgment., • Develop and execute a clear product strategy and roadmap for Explore’s data and AI capabilities, aligned with company goals and customer needs., • Drive alignment across leadership, engineering, data science, sales, marketing, and customer success on priorities, sequencing, and tradeoffs., • Translate complex technical and analytical concepts into clear product requirements, user stories, and success metrics., • Collaborate with legal, compliance, and data governance teams to ensure responsible and compliant use of healthcare data and AI. Candidates for the Product Manager must demonstrate extensive hands-on experience and knowledge of industry best practices in the functions listed above. Specific requirements include: • 2-5 years of product management experience, ideally in data-intensive or analytics-driven SaaS products., • Demonstrated experience working with large-scale datasets (healthcare data strongly preferred)., • Proven ability to work with data science and engineering teams to deliver model- or analytics-backed product features., • Strong understanding of APIs, data pipelines, and modern analytics or AI architectures., • Experience translating AI or ML concepts into user-facing products., • Highly analytical, with the ability to use data to inform decisions and prioritize effectively., • Strong verbal and written communication skills; ability to translate complex ideas into clear, actionable requirements., • Demonstrated ownership, initiative, and track record of delivering results in fast-paced, cross-functional environments., • Comfortable operating in ambiguity and shaping new product categories. We encourage you to apply even if you don't meet 100% of the qualifications listed. We recognize that talent and potential come in many forms, and we value diverse experiences and perspectives. If you're passionate about this opportunity and believe your skills and experience align with the overall requirements, we encourage you to submit your application. We offer a wide range of benefits for our team including: • Comprehensive Health Insurance, • 401(k) with Employer Match, • Wellness Stipend, • Professional Development Reimbursement, • Work From Home Stipend, • Remote Work Flexibility, • Flexible PTO, • Paid parental leave In addition, Axuall is committed to fostering a diverse, equitable, and inclusive workplace that reflects the communities we serve and empowers every employee to reach their full potential. We encourage DEI through our Diversity in Tech (DiT) Employee Resource Group along with impactful programming that supports and fosters a place of belonging for our team members every day. Axuall is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other legally protected characteristic. Axuall maintains pay-equity practices that prohibit reliance on salary history and require that compensation decisions be supported by legitimate, job-related factors. • Talent Acquisition Interview, • Hiring Manager Interview, • Team Interviews, • Case Study, • Reference Calls, • Hiring Decision This role may be performed from any US jurisdiction in which Axuall is registered to do business. Please note that certain localities may impose additional employment requirements that will be addressed during the hiring process. Please also note that we are currently unable to sponsor visas. While this role is remote-first, we require employees to attend an in-person orientation at our headquarters in Cleveland, Ohio. There may also be occasional instances where travel to our HQ is needed. Base Salary Range (Good-Faith Estimate): $135,000 - $155,000 Employment Classification: Full TimePay Frequency: Semi-monthly The posted range represents Axuall’s reasonable and good-faith estimate of the compensation the Company expects to pay for the position at the time of this posting. Compensation will be based on factors such as job-related knowledge, skills, experience, and internal equity.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey. This is a remote position that must be based in EST or CST. The Senior Customer Success Manager role will play a critical part in the exciting growth trajectory of Tines. As an automation platform, the more the customer automates, the more value they achieve and deliver to their business. Your role will be to drive strategic success planning and engagement across an assigned set of Tines’ enterprise accounts. You will foster champions in these accounts and will support and empower your customers across the customer journey - from onboarding to ongoing adoption, through expansion and renewal. Success in this role will entail developing an understanding the customer’s current state (teams, processes, tools, current usage of Tines), their strategic initiatives, and aligning with executive and key stakeholder goals & priorities. You will be able to effectively orchestrate across both customer and internal teams to bring to bear internal resources (Customer Success Engineers, Sales, Product, CS Leadership, etc) to tailor messaging and recommendations to the customer’s specific needs and to identify future-state opportunities for automation, additional feature usage, or recommend maturity of process within the customer’s organization. You will develop Success Plans to help customers drive an automation plan and roadmap, and you will partner closely with Sales teams to deliver customer Executive Business Reviews and QBR’s. Alongside expansion within existing teams, you will play a crucial part in our strategy to expand outside of security teams into other functions where automation potential exists, such as: IT, HR, Product/Engineering & Operations ) - helping to identify these opportunities and gain trust and stakeholder mindshare to extend the footprint and deepen the partnership with Tines. You will become a trusted advisor and subject matter expert on the Tines product, helping to build customer advocacy. At the same time, you will provide feedback to our Product and Engineering teams, helping us shape the future of the product. This role partners closely with Sales, Professional Services, Product teams, Customer Success Engineers, and other internal teams in pursuit of driving deeper partnerships and successful customer outcomes in these accounts. What you will be doing: • Effectively aligning with customer stakeholders in Tines’ higher-spend and more strategic/enterprise set of accounts accounts to ensure stakeholder alignment and value is being delivered along the customer journey - from onboarding through renewal, • In conjunction with a Customer Success Engineer (technical resource), orchestrating a first-class onboarding experience to ensure customer use cases are delivered in the specified timeline and customer users have the knowledge and skills they need to build and automate in the platform, • Reviewing account dashboards, metrics, log-ins, and use cases to determine the health of the customer, • Identifying issues that impact customers and/or challenges in the business and is able to provide thought leadership in finding a customer solution, and to provide recommendations to streamline existing process through automation, • Coordinating onboarding and business reviews to evaluate and review performance, align with customer priorities, drive a automation plan/roadmap, and locate new opportunities to promote usage & expansion within existing and new teams, • Partnering with internal teams to build success plans and account plans, align customer needs with use cases to increase platform usage/adoption/features, and present outcomes to executive stakeholders: VP / C-Suite level alignment, • Proactively identifying risks to the customer achieving their stated goals, and working with the CSE / PM teams and CS leadership to develop and drive a comprehensive risk mitigation plan, • Developing and driving a renewal plan and delivering a strategic message to customer users/analysts, management, and the C-Suite on the value of Tines and strategic recommendations for the account, • Translating technical customer needs to internal technical teams and delivering feedback to the Product team on new feature requests and enhancements to shape and improve the platform What you bring with you: • 8 or more years of experience in a technical account management, customer success, or post-sales role at a technology company., • Experience with a SaaS solutions offering for technical teams (cybersecurity, DevOps, IT, other), • Experience asking questions to uncover problems, locate new opportunities, and translate technical requirements to internal teams and partners., • Knowledge of how to solve complex problems by utilizing internal resources and when to engage management or leadership. Target Annual Earnings (salary + commission): $150-170K Applicants for this opportunity must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-SW1 #LI-Remote At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us ___. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.

Location: Dallas, Remote preferred Narvar is hiring! We are seeking a Strategic Initiatives & AI Transformation Lead who will focus on leading the design and execution of the company’s internal AI transformation: where and how teams adopt AI tools, how usage and skills are measured, and how that translates into tangible business outcomes. You will operate within the Office of the CEO, as the execution arm for AI and for select other strategic initiatives, ensuring priorities become real changes in how people work. This is an exciting and unique opportunity for someone who enjoys bridging strategy to execution, and driving company-wide impact through an AI-first agenda. • Map where AI is (and should be) used internally across R&D, GTM, and G&A: developer tools, copilots, internal search/knowledge, analytics, back‑office automation, etc., • Define a focused internal AI adoption strategy: priority workflows, target user groups, and a roadmap for rolling out tools and capabilities by function., • Establish a measurement framework for internal AI:, • Adoption: who is using which tools, how often, in which workflows., • Proficiency: skill tiers (e.g., beginner, proficient, expert) and expectations by role or function., • Outcomes: KPIs such as time saved, throughput, error rates, ticket resolution time, sales cycle, etc., • Fold AI into the broader strategic‑initiatives portfolio so internal AI work is coordinated with other CEO‑level programs (e.g., org changes, tooling consolidation)., • Act as program owner for internal AI adoption: run intake and prioritization for internal AI ideas, select pilots, and manage their progression from experiment to scale., • Partner with product/engineering, data/platform, security, and IT to define the “approved internal AI stack” (e.g., coding copilots, document copilots, AI in CRM/support, internal RAG/search) and ensure safe, reliable deployment., • Work with functional leaders to embed AI tools into real workflows, not just make them available: update processes, templates, SOPs, and enablement so AI becomes the default way of working where appropriate., • Implement practical usage and impact tracking: dashboards and reviews that show tool adoption, skill progression, and outcome metrics by team, feeding into regular exec and board updates via the Chief of Staff., • Design and run internal AI skills programs:, • Define role‑based competency models (what “good” AI usage looks like for engineers, sales, CS, finance, etc.)., • Partner with People/HR and L&D on training paths, labs, and assessments to move people up the curve., • Stand up and support an AI champions network in each major function to localize best practices, gather feedback, and drive adoption on the ground., • Lead change management for internal AI: targeted communications, demos, playbooks, FAQs, and manager toolkits that address concerns and highlight wins., • Help the Chief of Staff craft the internal narrative around AI (augmentation, quality, and growth vs. pure efficiency), ensuring alignment with performance, incentives, and talent processes., • Take on additional CEO‑sponsored cross‑functional initiatives (AI‑adjacent or otherwise) where similar skills are needed: structured problem‑solving, cross‑org execution, and change leadership., • Apply the same discipline—clear problem framing, KPIs, operating cadence, and adoption focus—to these initiatives, ensuring they do not conflict with, but rather reinforce, the internal AI agenda., • Strategic Execution: 7–10+ years in Strategy, BizOps, Finance or Consulting. Startup and transformation experience within the SaaS/B2B space is strongly preferred., • Operational Change Agent: A proven track record of "changing how teams actually work"—you don’t just suggest ideas; you redesign workflows and implement people/process frameworks that stick., • AI Fluency: Deep familiarity with modern AI and productivity tools (LLM-based copilots, automation, BI). You have a practical, "human-first" lens on how non-technical teams adopt new tech., • High-Stakes Influence: Exceptional stakeholder management skills; you can navigate ambiguity and influence without authority, moving comfortably between executive-level strategy and "in-the-weeds" execution., • Data-Driven Rigor: A passion for measurement. You are comfortable defining KPIs, designing skill frameworks, and using data to iterate on team performance., • High Agency: A self-motivated, "builder" mindset. You thrive in fast-paced environments and can manage multiple high-priority strategic initiatives without losing sight of the details. We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform! From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages. Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please read our to learn what personal information we collect in connection with your job application, and how we may use and share it.

About the role: The Select Customer Success team partners closely with Samsara’s enterprise customers to understand their business and unique challenges, advise them on how to best leverage the platform to meet their goals, and, ultimately, guide them to continuously realize business value from our solutions and services. We are the trusted advisor to our enterprise customers, managing the customer lifecycle once onboarding is complete through adoption, advocacy, and renewal. As a manager in Select CS, you will manage a team of CSMs while also enhancing and scaling our success motion. This role requires a blend of strategic thinking, strong leadership, and a passion for customer satisfaction to drive successful outcomes for our customers. his is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. An ideal candidate will be located in either Eastern or Central time-zones, and will have the ability to travel to the United States for necessary customer travel. You should apply if: • You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster., • You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable., • You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: • Ensure ongoing success and value realization for Samsara’s enterprise customers., • Define and execute long-term strategies for the Select Customer Success team that support Samsara’s commitment to providing excellent service., • Find and grow the next generation of CSMs at Samsara., • Keep executives informed of progress and advocate for change when needed., • Lead from the front with a willingness to get your hands dirty., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices., • Hire, develop, and lead an inclusive, engaged, and high-performing team. Minimum requirements for the role: • 8+ years in Customer Success, account management, or consulting., • 3+ years in management positions, including recruiting and retaining top talent., • Experience with $1M+ ACV customers., • Experience with Enterprise SaaS., • Ability to travel within the United States for customer meetings and events (up to 25%)., • Experience in structured value delivery to achieve measurable business outcomes, utilizing a defined engagement methodology., • Exceptional executive stakeholder management and communications, emotional intelligence, and prioritization given customer VP+ engagement and internal visibility of this role, including Samsara’s C-suite., • Proven track record of building trust and communicating effectively with a wide variety of stakeholders from customer executives to day-to-day users of our solutions and internal teams such as Sales, Product and Engineering, and Finance., • Solutions-focused with strong problem-solving skills and a bias for action., • Ability to think big while also executing with excellence., • Self-starter who takes initiative and thrives in a fast-paced, change-heavy environment., • Diplomacy, tact, and poise under pressure when working through customer issues., • Demonstrated ability to foster an inclusive team environment that values diverse perspectives., • Bachelor's degree from a 4-year institution. An ideal candidate also has: • Led a team where each team member managed a portfolio of 8-20 accounts., • Experience using Gainsight., • Passion for going above and beyond the call of duty for their customers and team members., • Proven track record of partnering with account executives to develop and execute commercial expansion strategies., • Strong program management experience., • Strategic consulting experience.

Head of Carrier & Program Sales (VP/SVP Level) Fortify Companies Location: Remote – U.S. Reports to: Chief Commercial Officer Travel: Up to 50%, with some periods of heavy travel About Us Fortify’s roots are in restoration, and that foundation gives us credibility with carriers and policyholders alike. But we believe restoration alone isn’t enough. The industry performs better when loss is prevented where possible and response is coordinated when it’s not. Fortify is building a platform that aligns insurance carriers, property owners, and service providers across prevention, response, restoration, and rebuild. Through Fortify’s growing portfolio of operating companies—including Rytech, Insurcomm, and additional businesses we will bring into the ecosystem—this alignment is delivered at scale. The Role The Head of Carrier & Program Sales is a executive, externally facing growth leader responsible for advancing the vision of the Fortify platform with insurance carriers and program partners. This role owns the development, launch, and expansion of national and regional carrier programs across Fortify’s operating companies, including Rytech, Insurcomm, and future platform additions. This is a growth-oriented commercial leadership role with a strong emphasis on personally opening new carrier relationships and scaling programs across the Fortify platform. The successful candidate believes in Fortify’s category evolution and actively leads the development of carrier partnerships that go beyond reactive restoration. In parallel, this role includes direct leadership of a small, high-performing team of account managers and business development leaders, working collaboratively to deliver strong customer outcomes. This role reports to the Chief Commercial Officer and partners closely with executive leadership across Fortify. Key Responsibilities Advancing the Fortify Platform • Lead carrier and program sales across Fortify’s operating companies, including Rytech, Insurcomm, and future acquisitions., • Position Fortify as a single, integrated partner rather than a collection of individual brands or services., • Prospect, pursue, and close new national and regional carrier relationships., • Structure and launch carrier programs focused on loss prevention, severity reduction, and faster recovery., • Partner with the Chief Commercial Officer, CEO, and executive team to refine carrier positioning and go-to-market strategy., • Translate strategy into execution by building pipeline, advancing deals, and delivering against growth targets., • Serve as a senior external representative of Fortify with carrier executives, claims leaders, and innovation teams., • Represent Fortify at industry events, executive briefings, and strategic partner forums., • Lead, coach, and develop a small team of 1-2 account managers and sellers., • Establish disciplined sales processes, pipeline management, forecasting, and performance metrics., • Work closely with Operations, Finance, Marketing, Technology, and brand leadership across Fortify companies., • Work with regional sales managers to pull through accounts at local levels., • Ensure sales commitments are executable across markets and brands., • Champion solutions that create value for carriers, property owners, and Fortify. What Success Looks Like • National and regional carrier programs launched across multiple Fortify operating companies., • Fortify recognized as a trusted partner for reducing loss frequency and severity., • A repeatable, scalable carrier sales motion established across the platform., • Consistent delivery against growth and pipeline targets. Ready to Join Us? We are building something that does not exist yet in property protection, and we need strong, thoughtful leaders to help us do it right. If you are a proven dealmaker and integrator who cares about doing good work with good people, we would like to hear from you. ___ Equal Opportunity Employer: Fortify Companies is an equal opportunity employer committed to creating an inclusive environment for all employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We believe diverse perspectives strengthen our teams and help us better serve our customers and communities. Who You Are • A platform seller who understands how to bundle capabilities across brands and services., • A growth-oriented business developer energized by opening new relationships., • A strategic executor who shapes positioning and delivers results., • A credible executive partner with strong judgment and presence., • A people leader who develops teams and raises performance. Qualifications • 7–15+ years of progressive sales leadership experience, • Background in insurance services, property restoration, P&C claims, managed repair programs, or adjacent industries, • Proven success selling national or regional property and casualty carrier programs, • Experience closing complex, enterprise-level agreements, • Bachelor’s degree in Business, Marketing, or related field preferred Core Skills & Capabilities • National carrier and program sales, • Platform and multi-brand selling, • Consultative and solution-based selling, • Executive relationship development, including having a base of senior level executives at multiple carriers, • New business development and account expansion, • Pipeline management and forecasting, • Team leadership and development, • Executive communication and presence Culture & Values This leader embodies Fortify’s belief that better alignment leads to better outcomes. You operate with integrity, urgency, and respect for the teams delivering the work. You push hard, collaborate deeply, and help build something lasting. What We Offer • Competitive executive compensation with performance incentives, • Equity participation in a PE-backed growth company, • Comprehensive health, dental, and vision coverage, • 401(k) with company match, • Generous PTO and 9 paid holidays

ABOUT PER SCHOLAS: For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting ___ and follow us on ___, ___, ___, ___, and ___. Per Scholas preferred hires reside within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA Employment Type: Contract Duration: 3-6 months Hourly Rate: $40.87 Modality: Remote, must be in compliance with Per Scholas office policy/ Travel: 25% WHO WE ARE LOOKING FOR: Per Scholas is seeking a dynamic, strategic, and results-oriented Product Owner to lead our Software Engineering, DevOps, and Cloud curriculum portfolio. In this role, you will serve as the vertical subject-matter expert (SME) and curriculum product owner—translating labor market intelligence, employer demand, and instructional research into high-quality, scalable learning products that drive learner outcomes, credential attainment, and job placement. You will own discovery, define the learner's experience intent, translate technical requirements into clear learning objectives and measurable assessments, and partner cross-functionally through build, launch, and continuous improvement. You bring an engineering background with strong cloud fluency (AWS and/or Azure) and the ability to translate real-world technical requirements into clear learning objectives, competency maps, hands-on labs, and measurable assessments. You will embed AI-enabled engineering workflows into the curriculum (e.g., AI-assisted coding, testing, and DevOps automation) while promoting responsible and effective AI usage aligned to employer expectations WHAT YOU’LL DO: Roadmap Ownership & Strategic Alignment: • Own and maintain the multi-year curriculum product roadmap, with clear prioritization criteria, explicit tradeoffs, and documented decisions across market-driven, customized, and alumni offerings., • Establish and maintain a disciplined Operating Rhythm, including discovery-to-delivery planning, milestone tracking, and monthly portfolio reviews tied to outcomes and capacity., • Lead end-to-end product lifecycle management, including opportunity intake, discovery, evaluation, build decisions, implementation, adoption, performance improvement, and strategic sunsetting., • Define and uphold curriculum product standards (quality, consistency, accessibility, assessment rigor, credential alignment) and ensure adoption across the portfolio. Curriculum Discovery, Requirements Translation, and Design Leadership: • Serve as the primary curriculum strategy lead in partner and funder discovery—translating business requirements into learning objectives, assessments, and curriculum design intent., • Assume accountability for the analysis and design phase of new and existing curricula by setting clear design requirements, acceptance criteria, and readiness-to-build decisions for Product Owners., • Ensure curriculum alignment to industry standards and certification requirements, and partner with Evaluation/Delivery to validate learning effectiveness and job relevance., • Establish durable “definition of done” criteria for curriculum releases (learning objectives, assessments, instructional assets, delivery readiness, and measurement plan). Stakeholder Advisory & External Enablement: • Act as a lead consultant for internal and external stakeholders—including donors, executive leadership, government partners, and employer partners—to shape curriculum strategy and delivery commitments., • Spearhead the narrative and content development for client/funder-facing curriculum materials (e.g., solution decks, portfolio overviews, proposals), ensuring accuracy, clarity, and alignment to outcomes, while partnering with Product Operations for packaging, version control, and distribution., • Support grant and contract requirements by translating compliance and reporting needs into product requirements, measurement plans, and deliverable timelines. People Leadership & Product Owner Enablement: • Provide direct supervision and professional development for the Product Managers team, ensuring high-quality instructional output across technical tracks and consistent use of product discovery practices., • Coach Product Owners on discovery, scoping, learning experience intent, assessment strategy, and tradeoff decisions—protecting focus on the highest-impact work., • Serve as the primary intake and prioritization lead for new product requests, optimizing departmental capacity and protecting the team from scope creep. Operational Excellence, Measurement, and Governance: • Own, define, and actively track curriculum product KPIs, using them to drive roadmap decisions, accountability, and continuous improvement across offerings., • Partner with Product Operations to maintain curriculum documentation standards, decision logs, and a reliable system of record for portfolio artifacts (course catalog, product briefs, version history, collateral)., • Design and implement Quality Assurance (QA) frameworks to reduce curriculum development cycle time while improving consistency and delivery readiness., • Collaborate with Product Delivery and Evaluation teams to ensure products are measurable, improve outcomes over time, and meet placement and credential-attainment goals. Systems, Process, and Cross-Functional Integration: • Partner closely with Training Delivery, Instructor Development, and Product Delivery to ensure curriculum roadmap commitments align with instructor readiness, scheduling realities, change-absorption capacity, and launch readiness., • Navigate enterprise-level technology challenges to ensure integration between product offerings and infrastructure (LMS, CRM, content repositories, and cloud platforms)., • Identify cross-functional process gaps impacting curriculum quality, speed, or adoption and drive improvements in partnership with Product Operations (workflows, templates, handoffs, governance). WHAT YOU’LL BRING TO US: Professional Qualifications • 6+ years of hands-on software engineering experience in modern stacks including Java/Java EE, Javascript, NodeJS, React, Angular, etc…, • 3+ years of cloud experience successfully deploying and managing solutions on platforms such as AWS, GCP, or Azure., • 2+ years of experience with DevOps, CI/CD pipelines, and QA processes, including containerization, orchestration, automation, and monitoring/observability., • Active Technical Portfolio: Must maintain an active GitHub, GitLab, or similar profile and be prepared to present and explain the architecture and logic of specific projects during the interview process., • Proven ability to translate technical requirements into structured learning objectives, competency-based outcomes, and assessable performance measures., • Product ownership discipline: experience managing a backlog, writing clear requirements, aligning stakeholders, and driving execution from discovery through launch., • Executive communication strength: ability to synthesize technical complexity into clear tradeoffs, decisions, and measurable outcomes. Preferred Qualifications • Experience developing or evaluating technical training content, labs, and performance-based assessments., • Familiarity with workforce development or scaled training delivery environments (multi-site, standardized delivery, instructor enablement)., • Experience applying AI tools in engineering workflows (coding, testing, DevOps automation) and teaching responsible, effective usage patterns. Personal Characteristics • Outcomes-oriented: prioritizes learner job readiness and employer relevance over activity or output volume., • High standards with psychological safety: balances rigor, clarity, and accountability with supportive collaboration., • Systems thinker: improves repeatability, documentation, and process discipline across cross-functional teams., • Strong collaborator: builds alignment across Product, Design, Delivery, and Operations; leads through influence and crisp decision-making. For this role specifically, we are targeting a hourly rate of $40.8/hr, with a range between $35.00/hr - $40.87/HR where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience. #LI-Remote QUESTIONS? If you have any questions about this role, please feel free to email our Talent team at ___. We look forward to viewing your application! Equal Employment Opportunity We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

Join Secure Code Warrior to create a safer digital landscape by assisting companies to secure their software through developer-led practices! Secure Code Warrior’s mission is to establish new standards for coding that transform the ways software is created. We do this by providing the world’s leading agile learning platform that delivers the most effective secure coding solution for developers to learn, apply, and retain software security principles. More than 600 enterprises trust Secure Code Warrior to implement agile learning security programs, build safer software, and create a culture of developer-driven security. We are a venture-backed company with offices in Australia, the United States, Belgium, Iceland, and the United Kingdom. This exciting opportunity will see you as the Account Executive responsible for actively driving and managing new direct and channel business within an assigned territory. We are looking for someone who preferably combines a sales background with Security or DevOps experiences. Strong sales skills are a must, along with solid presentation/demo skills, and the ability to lead the prospects through the sales cycle without significant assistance. You will be responsible for the [Territory Name] territory. While we are a remote organization, we would want you to sit within your assigned territory. • Hunt, develop, and close new and expand business opportunities, • Delivery high-level and detailed sales presentations, • Respond to functional elements of RFIs/RFPs, • Reporting through Company’s CRM, • Responsible for attending conferences, seminars virtually, in-region and nationally, • Ability to manage a realistic sales funnel, follow up on inbound leads quickly, and cold call into large, • Fortune 500 / S&P 500 size organizations, • Ideal candidates must be self-motivated with strong knowledge in IT, security and compliance space:, • DevOps, Vulnerability Management, Policy Compliance, Web Application Scanning, or other enterprise security solutions., • Strong track record of hunting, consulting, and closing new business, • Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports, • Extensive relevant experience in a similar role, • Excellent written and oral communication skills, • Able to travel throughout sales territory (post COVID-19 pandemic), • Able to comfortably present to prospects and clients using video conferencing solutions in a work-from-home environment

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Keenan is a leading insurance brokerage and consulting firm serving hospitals, public agencies, and California school districts. Specializing in employee benefits, workers' compensation, loss control, financial services, and property & liability. Keenan is committed to delivering innovative solutions that protect and empower the communities we serve. As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive. The Senior Account Executive is responsible for both core (California) and commercial account clients in the Keenan Pharmacy Purchasing Coalition (KPPC). This includes clients participating in the KPPC via private-label programs across the country. Responsible for driving service excellence to their assigned portfolio of clients. Execute client strategy, deliver and communicate the effectiveness of Keenan Pharmacy Services, coordinate timely issue resolution and drive service excellence. Develop and maintain positive relationships with internal stakeholders, external clients and marketing partners to advance the KPPC growth and client retention strategy; have a clear understanding of client needs, goals and objectives, and provide strategic pharmacy management options in support of each; analyze pharmacy utilization data and provide clients with consultative solutions to manage and control costs. This is a remote position in the US and provides a competitive salary range of $85,000 to $110,000 annually, based on experience and qualifications. How you'll make an impact • Serve as the primary point of contact to manage client relationships, cross selling opportunities, and provide proactive consultation related to service opportunities., • Understand and follow through on technical issues related to KPPC and related benefit products., • Use consultative sales techniques to suggest new services and pharmacy products and make recommendations based on analysis of customer’s existing benefit plans, circumstances and needs., • Prepare and deliver client contracts/amendments for assigned book of business, ensuring all documents are fully executed in a timely manner., • Develop and maintain successful relationships with new and existing marketing partners., • Clearly communicate and promote the value of the KPPC., • Maintain thorough knowledge of KPPC and new benefit products., • Deliver informative, well-organized, accurate presentations., • Understand how to communicate difficult/sensitive information tactfully., • Communicate legislative changes related to pharmacy benefits. Required: Bachelor's degree and 5 or more years client coordination and/or claims management experience OR High School degree and 10 years client coordination and/or claims management experience. License required. Able and willing to travel approximately 25% of the time. Behaviors: Excellent verbal and written communication skills. Able to quickly determine critical issues. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Executive Personal Assistant to Private UHNW Executive (Large Remote Flexibility) – $190k-$250k plus fully paid benefits! We are seeking a highly organized, detail-oriented Executive Personal Assistant to support a dynamic, globally active UHNW Executive / Principal with a diverse portfolio spanning business ventures, investments, and philanthropic initiatives. He is known to be warm, engaging, and not a purely transactional Principal. This role operates at the intersection of executive and personal support, managing a complex and ever-evolving ecosystem that includes professional obligations, personal logistics, and high-touch external relationships. The Principal maintains a fast-paced schedule across multiple time zones, requiring an EA/PA who can anticipate his needs, prioritize effectively, and operate with a high degree of autonomy. There will be some face to face time with the Principal at his office when he is in Palo Alto, however the role offers a high degree of flexibility given the Principal’s frequent travel, allowing the assistant to manage their schedule with autonomy. Responsibilities: • Manage a complex, fluid calendar across multiple time zones, ensuring seamless coordination of his professional, personal, and philanthropic commitments, • Coordinate extensive domestic and international travel, including multi-leg itineraries, last-minute changes, and real-time problem-solving, • Serve as a central point of contact across a broad network of stakeholders, including internal teams, external partners, and household staff across multiple locations, • Provide day-to-day personal and operational support, handling a wide range of ad hoc requests with discretion and efficiency, • Assist with planning and execution of small- to mid-scale events (professional and personal), including vendor management, logistics, and guest coordination, • Support ongoing projects tied to his residences, investments, and philanthropic initiatives, tracking timelines, deliverables, and key stakeholders Requirements: • 10–20+ years of experience supporting a senior executive or principal in a fast-paced, high-demand environment (family office, UHNW, finance, or similar), • Advanced proficiency in Excel and CRM systems such as Zoho, Salesforce, or HubSpot, • Proven ability to manage complex, multi-time-zone calendars and high-volume domestic/international travel, • Exceptional attention to detail with strong data management and organizational skills, • Ability to operate with a 24/7 mindset, including responsiveness outside standard business hours, • High level of professionalism, discretion, and communication skills, with the ability to act as a thoughtful partner to a fast-moving principal Salary: $190k-$250k, plus fully paid benefits, 401k (with strong match), and more benefits/perks. The above salary range represents Advice's good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity and other non-cash incentives. Please send your resume for immediate consideration to: If this particular role isn't the ideal fit, please feel free to forward your resume to the email above to explore other available opportunities. Please also feel free to share this posting with anyone in your network who might be open to learning more. Referrals are always appreciated! Advice Personnel

Join Strawberry Paris: Chief of Operations Strawberry Paris is more than a brand—it's a dream of ultra-luxury boho romance. Inspired by the easy style of Zimmerman and the classic charm of Chloé, we create feminine, sun-kissed collections that mix skilled craftsmanship with modern travel vibes. Every piece comes from top factories using the best materials to capture that feeling of Parisian escape. As we grow globally, we're looking for a strong leader to work closely with our CEO. If you're great at building luxury businesses and getting things done perfectly, this role lets you help shape the future of boho chic. The Role As Chief of Operations, you'll report directly to the CEO and be the key driver of our daily work. You'll lead in a fast-growing luxury brand, handling everything from expanding wholesale sales to running marketing efforts and managing production. This means leading big projects to help us succeed in multiple sales channels, combining strong operations with creative ideas. If you enjoy turning big plans into real results, you'll do well here and help us reach customers around the world. Key Responsibilities • Drive Wholesale Sales Growth and Manage Sales Staff: Lead hiring, training, and ongoing tweaks for our sales team to keep them sharp and effective. Track sales performance closely, use data to build growth plans, open new accounts, manage complicated trade show calendars, and build strong client relationships for steady loyalty and higher revenue. Train and adjust continuously to hit targets., • Boost the Brand with Light Marketing: Work with the CEO on smart, hands-on strategies like paid ads, influencer deals, celebrity features, and content plans to increase online sales, build brand awareness, and expand globally., • Manage Apparel Production, Manufacturing, and Build Collections: Find and partner with top factories around the world, guide product development and build collections from idea to finished item, track deadlines closely, and create high-quality samples, prototypes, and sales tools to impress buyers., • Lead Key Projects and Day-to-Day Office Management: Handle full project management for complex initiatives, from setting up CRM systems to building automation tools that help sales and customer service teams work faster and keep customers happy. Keep the office running smoothly as the main manager of all daily tasks, ensuring everything stays organized and on track., • Handle Financial Operations and Track KPIs: Oversee shipping, accounts receivable (including returns and refunds smoothly), and accounts payable to ensure on-time payments, collections, and meeting our daily, weekly, and monthly targets. Track financial operations closely to hit key performance indicators (KPIs), ensure profitability, and provide reports on sales performance., • Support Daily Operations and Budgets: Track all company expenses carefully and give useful advice, while acting as the CEO's main partner for everyday decisions and strategy changes., • Plan for Expansion: Set up our new franchise and partnership area, finding chances to open physical stores that bring our brand's romantic style to important markets. Who We're Looking For A STRONG LEADER WHO GETS RESULTS QUICKLY AND WELL • Experienced Leader: 3+ years in operations leadership, executive strategy, or high-level advice in luxury fashion, wholesale, or e-commerce—extra points for experience in boho, feminine, or high-end clothing., • Smart Planner: Strong skills in analysis, with a history of growing revenue through smart strategies, gaining new clients, and improving processes., • Team Player with Creative Skills: Real experience in marketing (ads, influencers, endorsements) and production (sourcing, development, quality checks) to connect creative and business sides smoothly., • Tech Expert: Skilled in CRM tools (like Salesforce, HubSpot), automation (like Zapier, custom setups), financial software (like QuickBooks, ERP systems), and project tools (like Asana, Monday.com)., • Luxury Professional: Excellent at organizing, keeping things confidential, and paying attention to every detail. You're tough under pressure, with a friendly, team-focused attitude that motivates others., • Growth-Focused: We want top performers who deliver results others think are impossible—and do it faster. Bachelor's or Master's in Business, Fashion, or a related field; fluent in English (French or other languages helpful for our international work). What We Offer • Close Work with the CEO: Partner directly with our founder in a flexible, fast-moving team, including training from the CEO and ongoing support to grow your role., • Strong Pay Package: Base salary $60K–$70K, plus quarterly and annual bonuses linked to growth goals, fast career advancement, possible equity, and full benefits - ESTIMATED TAKE HOME INCOME FOR EXCEPTIONAL STAFF IS $80-100K, • Great Perks: Product allowance, invites to fashion events, travel for factory visits and market research, and a remote-friendly setup with our stylish LA office as the main base., • Career Growth: Budget for training, advice from industry leaders, and the excitement of building a brand on track to become a major success. HUGE PROFIT SHARE OPPORTUNITY AND GROWTH BONUSES ON TOP Ready to Bring Your Skills to Strawberry Paris? We're not just hiring—we're building our core team. Send your resume, a cover letter about your biggest growth success, and why you love boho luxury to . Use "Chief of Operations" in the subject line. Let's build something amazing together. • Strawberry Paris is an equal opportunity employer committed to diversity, equity, and inclusion in every part of our work.

We are seeking a Senior Manager, Loss Prevention to build and lead a best-in-class asset protection strategy across our retail footprint. This role will be responsible for developing scalable programs, mitigating risk, and protecting company assets while supporting a seamless and positive store experience. This is a highly visible role that partners cross-functionally with Retail, People (HR), Legal, and Operations to ensure strong controls, compliance, and proactive risk management as we grow. What You’ll Do Strategy & Program Development • Design and implement a comprehensive loss prevention strategy aligned with Edikted’s rapid retail expansion, • Build scalable policies, procedures, and tools to minimize shrink and operational risk, • Partner with District and Store Managers to embed LP practices into daily operations, • Conduct store audits, risk assessments, and investigations into theft, fraud, and policy violations, • Lead internal investigations related to employee theft, misconduct, and external incidents, • Ensure all investigations are conducted in a fair, consistent, and legally compliant manner, • Evaluate and implement LP technologies (CCTV, EAS, inventory controls, reporting tools), • Develop and deliver training programs for store teams on loss prevention awareness and best practices, • Work closely with HR, Legal, Finance, and IT to ensure alignment on policies and risk mitigation, • Support new store openings with LP planning, setup, and execution What You'll Bring • 7+ years of experience in Loss Prevention / Asset Protection, with multi-unit retail experience, • Proven experience building or scaling LP programs in a high-growth environment, • Strong investigative skills with experience handling sensitive employee matters, • Deep understanding of retail operations, shrink drivers, and risk mitigation strategies, • Data-driven mindset with the ability to translate insights into action, • Strong communicator who can influence at all levels; from store teams to executive leadership, • High integrity, sound judgment, and ability to handle confidential information Benefits Include: • Health, Dental, and Vision insurance, plus 401(k), • Paid Time Off (PTO), • Hybrid schedule: Monday–Thursday on-site at our Arts District HQ, Fridays remote, • Employee discount, • Salary range: 120,000 - $135,000

We are GDIT. We support and secure some of the nation’s most complex government, defense, and intelligence missions. Our work has impact—on national security, our Intelligence Community (IC) partners, and on each of us who contribute to the mission. This role requires an onsite presence in the Los Angeles area and an active TS/SCI with Polygraph at the time of application. Due to the nature of the work, we’re only able to move forward with candidates who already meet both requirements. Key Responsibilities The CI Investigator conducts a wide range of counterintelligence inquiries focused on identifying and addressing insider threats. In this role, you will: • Analyze information from multiple sources and conduct comprehensive subject interviews, • Prepare detailed investigative reports and maintain case documentation, • Respond quickly to internal and external referrals related to potential threat activity, • Liaise regularly with IC partners, law enforcement, and military intelligence organizations, • Coordinate responses to complex CI and cyber concerns, including possible espionage, terrorism, and compromise of classified material, • Protect client equities and objectively assess threat information Minimum Qualifications • Experienced in interviewing, elicitation, and debriefing, • Prior interaction with IC agencies; familiarity with DoW CI collection requirements, • Completion of a recognized federal or state CI training program (FBI, FLETC, AFOSI, NCIS, Army MI, JCITA, DCITA, etc.), • Ability to travel worldwide, • Relocation is at the candidate’s expense Desired Qualifications • Strong knowledge of federal laws, Executive Orders, and IC/DoW CI guidance, • Deep understanding of IC, CI, and law enforcement organizations and their roles, • Knowledge of adversary methods, CI operations, and security practices for protecting classified information, • Experience with CI research, analysis, and analytic reporting, • Familiarity with CI support to SCRM, CFIUS, R&D, critical infrastructure protection, and acquisition activities, • Working knowledge of cyber threats, vulnerabilities, and related legal/ethical considerations, • Ability to conduct systematic interviews and produce accurate, complete reports, • Experience assessing CI leads from internal and external partners Requirements Education: �� Bachelor’s degree and 5+ years of related experience, or • Master’s degree and 3+ years of related experience Location: Clearance: The likely salary range for this position is $111,155 - $150,385. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. About Our Work We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at ___. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Chief System of Systems Integrator The Opportunity: Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact on U.S. Space Force capabilities for the warfighter? You understand your customer’s environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer-focused engineering solution. As an engineer on our team, you’ll work with Booz Allen colleagues and the U.S. Space Force to develop, rapidly deploy, and integrate the next generation of resilient space, ground, and user capabilities across the space enterprise to deter attacks and provide critical information to our warfighters to defeat our enemies in battle. Your customer will trust you to not only architect, engineer, integrate, test, and deploy these systems, but also identify areas requiring urgent mitigation up-front and early to develop this system with advanced technology solutions. You will perform systems engineering leadership and program management in support of enterprise reviews and governance boards, as well as analyze problems, develop technical reports, make recommendations, and work with government and corporate executive leaders and stakeholders to implement recommended solutions. Join our team and be a part of transforming the U.S. Space Force to meet growing threats. Join us. The world can’t wait. You Have: * 18+ years of experience in defense systems engineering and development * 5+ years of experience serving in a systems engineering leadership role for a large-scale space system of systems * Experience using Microsoft Office programs, including Excel, PowerPoint, and Word * Experience working within the DoD acquisition system * Knowledge of Department of War acquisition systems, life-cycle planning, program management and key program milestones * Ability to be highly motivated, display a dynamic work ethic, and contribute to the DoD mission * Ability to be comfortable with daily interactions at the executive leadership level * Ability to drive organizational change with limited authority * Top Secret clearance * Bachelor's degree in an Engineering field Nice If You Have: * Experience with military space, C4ISR, or battle management systems * Experience working within the DoD acquisition system * Experience practicing MBSE * Experience in Agile planning and systems development * Knowledge of Space Force systems and warfighting missions * Possession of excellent leadership and interpersonal skills * Possession of excellent verbal and written communication skills * TS/SCI clearance * Master's degree in a STEM or Space field Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Top Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. * Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. * Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. * Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but continuously learn, adapt, and recommend improvements. You'll position Five9 as the undisputed leader in intelligent quality management, delivering products that fundamentally change how organizations approach quality assurance. We're looking for a visionary product leader who combines deep technical expertise with exceptional strategic thinking and stakeholder influence. The ideal candidate brings a proven track record in AI/ML product management, demonstrated expertise in agentic AI architectures, and a passion for solving complex problems through autonomous intelligent systems. You should be equally comfortable discussing LLMs, RAG architectures, and multi-agent systems with engineers as you are presenting strategic roadmaps to executive leadership. This position is based in the US. You will lead and collaborate with a global team spanning the United States, Portugal, and India. What You'll Do Strategic Leadership • Define and drive the end-to-end product vision and strategy for Five9's agentic quality management platform, aligning with company objectives and market opportunities, • Own the product roadmap, balancing innovation with customer needs, competitive positioning, and technical feasibility, • Serve as the internal and external thought leader on agentic AI applications in contact center quality management, representing Five9 at industry events and with key customers, • Conduct deep competitive and market analysis, identifying emerging trends in automated quality management, agentic AI, and contact center technologies Product Development & Execution • Lead cross-functional teams across engineering, design, data science, and GTM to translate strategy into innovative AI agent capabilities, • Design and oversee the development of autonomous AI agents that perform sophisticated quality management tasks: interaction evaluation, pattern recognition, root cause analysis, coaching recommendations, and continuous improvement, • Define detailed product requirements for complex agentic systems, including agent planning, tool use, decision-making logic, and learning mechanisms, • Drive forward deployment engagements with enterprise customers, working hands-on to optimize AI agent performance and ensure successful adoption, • Balance high-level strategic thinking with tactical execution, diving deep into technical details when needed Go-to-Market & Business Impact • Develop compelling product positioning, packaging, and pricing strategies that highlight Five9's differentiated agentic QM capabilities, • Partner closely with customers, ISVs, system integrators, and partners to gather insights, validate solutions, and drive measurable business outcomes, • Lead beta programs and customer pilots, managing feedback loops and iterating rapidly based on real-world usage, • Build business cases and ROI models that demonstrate the value of agentic quality management solutions Team Development & Leadership • Mentor product managers and associate product managers, elevating the team's capabilities in AI/ML and quality management, • Champion best practices in AI product development across the organization, including responsible AI principles, evaluation frameworks, and user-centered design, • Foster a culture of innovation, experimentation, and continuous learning within the product organization What You Bring Required Qualifications • Bachelor's degree in Computer Science, Engineering, or related technical field; MBA or advanced degree is a strong plus, • 9+ years of experience in B2B SaaS product management, with significant focus on AI/ML-powered products, • Deep, hands-on understanding of AI technologies and their evolution: machine learning, natural language processing, Large Language Models, and agentic AI systems, • Proven track record of successfully launching and scaling AI/ML products from conception through growth, • Exceptional analytical and problem-solving skills, with demonstrated ability to make data-driven decisions in ambiguous situations, • Strong business acumen with experience in product positioning, pricing, and go-to-market strategy, • Outstanding communication skills, able to influence senior stakeholders and translate complex technical concepts for diverse audiences, • Experience leading through influence in matrixed, global organizations with distributed teams, • Track record of managing beta programs, running experiments (A/B testing), and leveraging customer feedback to drive product iterations Preferred Qualifications • Deep domain expertise in Automated Quality Management (AQM), contact center quality assurance, or workforce optimization technologies, • Hands-on experience designing and building agentic AI platforms, including autonomous agents with planning, reasoning, and learning capabilities, • Experience with forward deployment models, working directly with customers during implementation, onboarding, and optimization phases to drive adoption and value realization, • Strong understanding of contact center operations, quality frameworks (COPC, Six Sigma, Lean), and performance management best practices, • Technical proficiency with LLM applications, prompt engineering, RAG architectures, and agentic design patterns (ReAct, Chain-of-Thought, tool use, multi-agent orchestration), • Knowledge of AI evaluation methodologies: quality scoring, hallucination detection, bias assessment, performance monitoring, and continuous improvement, • Experience with AI agent orchestration frameworks and platforms, • Background working in fast-paced, high-growth SaaS companies serving enterprise customers, • Previous experience managing products in global, distributed teams across multiple time zones Why Five9 Join Five9 at a transformative moment as we pioneer the next generation of AI-powered contact center solutions. You'll have the opportunity to work on cutting-edge agentic AI technology, shape products used by thousands of contact centers worldwide, and make a meaningful impact on how organizations deliver exceptional customer experiences. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $135,300—$398,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ___. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.