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As the Senior Salesforce Technical Architect, you will own the integrity and strength of our Salesforce operations and environment. You’ll be acting as a leader and trusted advisor to our multiple departments leveraging Salesforce and its integrated technologies, as well as be an effective mentor for individuals seeking to better understand, improve upon, and maximize their Salesforce experience. You will be the final decision maker with regards to technical requirements when it comes to platforms that integrate with Salesforce. Additionally, you will act as the point of contact between Salesforce and Quest, handling contract negotiations and additional product requests. You will need a deep understanding of the Salesforce platform but just as importantly, top-notch people skills to get your ideas and solutions across to stakeholders and gain trust to get your visions built into successful solutions. • End-to-end management and implementation within our Salesforce Platform., • Build out secure integration architecture within our Salesforce Org to interface with external systems and partner integrations such as Sage Intacct, Conga, DemandFarm, Workbench, Dataloader, Marketo, and other native and non-native integrations (from additional AppExchange partner integrations to third-party webhook & API based integrations)., • Evaluates and implements new architecture, either custom or managed, that ultimately leads to the streamlining of existing processes and improves efficiency of others., • Reviews new product purchases that will integrate with Salesforce for security and existing architecture considerations and provides pre-purchase support as requested, • Usage of Salesforce development technologies including Apex, SQL, XML, Java, and jQuery., • Developing new and maintaining existing security protocols (working knowledge of oAuth, SSO/SAML)., • Responsible for driving (continuous integration/continuous deployment) implementation using sandbox tools and other Salesforce Packages., • Responsible for developing the roles & permissions of our users, including setting object & field permissions and developing role-specific page layouts, process flows, reports, dashboards, etc., • Adheres to the Quest Analytics Values and supports a positive company’s culture., • Responds to the needs and requests of clients and Quest Analytics management and staff in a professional and expedient manner., • Familiar with project management fundamentals, leading workloads and projects to completion, and driving what work is getting done., • Leads the evaluation and resolve for technical debt related to Salesforce and its integrated technologies., • Point of contact for communications coming from Salesforce, including new product offerings, platform issues, and contract negotiation., • Participate in the training and/or mentoring programs as assigned or required, • Adheres to the Quest Analytics Values and supports a positive company’s culture., • Responds to the needs and requests of clients and Quest Analytics management and staff in a professional and expedient manner., • Other Duties As Assigned., • Bachelor’s degree or 5 years of developer experience in lieu of degree., • 4-7+ years of professional experience as a Salesforce Developer and Technical Architect, • Salesforce Platform Certifications; Platform App Builder and Integration Architecture, • Foundational experience with multiple Salesforce Cloud Solutions across many lines of business; sales, marketing, operations, support, and accounting usage/best practices., • Working knowledge of security protocol including SSO, SAML, OAuth and data security within the Salesforce platform, • Working knowledge of Salesforce development languages including Apex, SOQL, SOSL, XML, and JavaScript, • Working knowledge of REST/SOAP APIs, • Working knowledge of Salesforce AI (Agentforce 360), and experience with utilizing/incorporating other AI-based tools (i.e. Microsoft Copilot, Claude) and processes into systems & workflows, • Experience with Salesforce sandboxes; development, staging, and deployment processes, • Self-motivated and able to work in a fast-paced, deadline-oriented environment, • Excellent troubleshooting, listening, and problem-solving skills, • Proven ability to solve complex issues, • Customer focused, • Works well in a team environment What you’ll appreciate:•Workplace flexibility – you choose between remote, hybrid or in-office•Company paid employee medical, dental and vision•Competitive salary and success sharing bonus•Flexible vacation with no cap, plus sick time and holidays•An entrepreneurial culture that won’t limit you to a job description•Being listened to, valued, appreciated -- and having your contributions rewarded•Enjoying your work each day with a great group of people Apply TODAY!___ About Quest AnalyticsFor more than 20 years, we’ve been improving provider network management one groundbreaking innovation at a time. 90% of America’s health plans use our tools, including the eight largest in the nation. Achieve your personal quest to build a great career here. Visa sponsorship is not available at this time. Preferred work locations are within one of the following states: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois (outside of Chicago proper), Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, or Wyoming. Quest Analytics provides equal employment opportunities to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence ___ NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly. We are not currently working with additional outside agencies at this time. Any job posting displayed on websites other than ___ or ___ may be out of date, inaccurate and unavailableWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Company SuperAnnotate is a fast-growing, Series B startup revolutionizing the field of AI-data Infrastructure. We specialize in providing cutting-edge data pipeline solutions for Machine Learning, LLM, and GenAI solutions to large enterprise clients, helping them leverage the power of AI to transform their businesses. SuperAnnotate has a fully customizable platform for building annotation tools and workflows that AI projects demand—while unifying the management of all teams, vendors, and data in one place. We’re very proud to have products that are loved by our customers, resulting in us being listed as the ___. Senior Director of Customer Success SuperAnnotate is seeking a strategic and experienced Senior Director of Customer Success. This is a critical leadership role, responsible for scaling and evolving our customer success strategy, building a high-performing team, and delivering exceptional value to our enterprise software customers across cutting-edge AI domains—including large language models (LLM), computer vision (CV), and natural language processing (NLP). You will report directly to the executive team and partner cross-functionally with Product, Sales, Marketing, and Engineering to ensure our enterprise customers achieve their desired outcomes with SuperAnnotate. The ideal candidate is a strong leader with a customer-first mindset, exceptional communication skills, and a proven track record of building scalable success programs for enterprise accounts in B2B SaaS organizations. What You’ll Do- Define and execute the company’s Customer Success strategy in alignment with company goals, driving customer adoption, retention, and expansion.- Serve as a strategic advisor to key customers and executive stakeholders, ensuring they derive maximum value from SuperAnnotate's solutions.- Grow and expand existing accounts by deeply understanding customer pains, customer org structures, and our product. - Collaborate with Sales, Product, and Marketing to drive customer onboarding, training, renewals, and expansion efforts.- Develop and standardize key success metrics and use data to continuously improve performance.- Design and implement scalable customer programs such as QBRs, standardized onboarding, customer advisory boards, and others.- Build, lead, and mentor a high-performing team of US Based Customer Success Managers and related roles- Act as the voice of the customer, influencing product roadmap and company strategy.- Own forecasting and reporting on customer health, churn risk, and growth opportunities to the leadership team. What We’re Looking For- 8+ years of experience in Customer Success, Account Management, or related functions, with 3+ years in a senior leadership role.- Experience in B2B SaaS, preferably in AI/ML or developer-focused platforms.- Deep understanding of the AI/ML, Cloud, and Data ecosystem. - Strong understanding of Generative AI ecosystem and ML Platforms.- Strong ability to prospect into existing accounts, understand organizational structures, and identify areas for growth- Strong cross-functional collaboration skills with experience influencing at all levels of an organization.- Excellent communication, storytelling, and executive presentation skills.- Proven ability to scale teams, develop repeatable processes, and deliver measurable customer impact.- Bachelor's degree in Engineering, Computer Science, or a related field is a plus; MBA or advanced degree is also plus.- Nice to Have: Based in the Bay Area with the ability to work from the office 2-3 times per week. For candidates outside the area, monthly travel to the office is expected. Why SuperAnnotate?SuperAnnotate is a leading innovator in AI, LLMs, and data pipeline solutions for machine learning and generative AI. We provide best-in-class infrastructure for frontier model providers and empower enterprises to accelerate their AI initiatives. Our platform is highly rated on G2 and trusted by top AI-driven organizations.$160,000 - $200,000 a yearOnly shortlisted candidates will be contacted for an interview! What you'll have with us

At AlayaCare, we’re more than just a fast-growing SaaS company, we’re a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we’re united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. Reporting to the Director, Customer Success Management (US), the Customer Success Manager is responsible for setting and managing the strategic plan for Large customers. They will be accountable to driving the client journey to ensure clients achieve ROI on their implementation of the AlayaCare Cloud software. The Customer Success Manager is a subject matter expert on the market they operate in. Your main responsibility will be to enhance retention, adoption and foster the growth of your portfolio, which comprises AlayaCare’s most valued customers. As a strategic lead in the organization, they will be the key executive touchpoint, providing Quarterly Business Reviews and ongoing recommendations to optimize the customer lifecycle. As the key touchpoint for Enterprise organizations, the Enterprise Customer Success Manager will focus on relationship management at the corporate level, while also working with the implementation Project Manager to ensure the health and satisfaction of all customer stakeholders. • Define the client journey by setting expectations for key milestones and ROI set in the sales cycle., • Establish trusted advisor relationships with customer Executive team, developing an ‘influencer’ relationship, while working with internal teams to deliver a best-in-class customer experience., • Maintain and actively manage a healthy client portfolio, building toward best-in-class Net Promoter Score and Net Dollar Retention outcomes., • Provide Stakeholder updates to maintain engagement during Implementation to proactively advocate for customer concerns and mitigate identified risks., • Address any escalated customer issues with speed and urgency, coordinating internal stakeholders., • Deliver polished Quarterly Business Review presentations to clients that uncover new business uses, adoption of best practices and product roadmap updates., • Monitor and maintain customer health scoring, proactively engaging with accounts based on health indicators., • Help drive new business and reduce churn and building referenceable clients., • Drive account growth outcomes through identifying expansion plays - upsell opportunities, • Influence customer lifetime value through optimizing product adoption, customer satisfaction and overall health., • 5+ years in a customer-facing role dealing with mid market or larger accounts in a customer success or account manager role., • 3+ years of SaaS experience or experience working with post-acute software solutions., • Proven experience managing and nurturing executive relationships with customers, including management of executive-level escalations., • Ability to anticipate needs, innovate, and flourish in a fast-paced environment., • Excellent written, oral, and presentation communication skills, with a demonstrated ability to shape narratives supported by data., • Ability to develop market-specific strategies and plans based on industry best practices (ex. Pre-sales, Consulting) to improve growth efficiency and net dollar retention., • Collaborative team player with exceptional relationship and interpersonal skills., • Contributes to a culture of transparency and accountability and has a track record of operating with high integrity and honesty. This role is based remotely in the United States but may require travel to visit customers on-site, as well as occasional travel to AlayaCare offices (in Canada) or events. Work With Purpose At AlayaCare, you’ll help build technology that empowers care providers and improves outcomes for patients and families. Every line of code and every customer interaction contributes to making care more connected, accessible, and human. Grow in a High-Trust Culture We believe in transparency, feedback, and assuming positive intent. Here, you’ll feel safe to share your ideas and career goals, and be supported to achieve them through mentorship, career mobility, and a promote-from-within philosophy. Balance That Works for You We value flexibility and well-being. From “Wellness Fridays” to volunteer time off, to flexible vacation, we make sure you have the space to recharge, contribute to your community, and live your best life. Benefits That Matter • Equity in a well-funded, scaling company., • Comprehensive health benefits, telemedicine, and lifestyle spending accounts., • Parental leave top-up and family support programs. Inclusive by Design We celebrate diverse perspectives and foster belonging through our DEIB initiatives. Employee-led events, summits, and social activities, both in-person and virtual, create meaningful connections across our global teams. Apply today and be part of a company that makes a real difference in the future of home and community care. Not the right role for you? Share this posting with someone who might be a great fit. AlayaCare uses AI tools during our hiring process to support fair, consistent, and objective decision-making. Some initial screening steps may be automated to help identify qualified candidates. If your application is declined automatically, you may request a human review. We’re committed to creating a workplace where everyone belongs. If you require accommodation during the application process, please reach out to ___. #LI-Remote #LI-JM1

About the Job: We’re hiring a Director, Enterprise Acquisition, to oversee an elite team of high-performing AEs who focus exclusively on hunting and closing net new logos. We are looking for someone who can navigate complex enterprises. As a Director, Enterprise Acquisition Sales, you will directly manage enterprise AEs and oversee our midmarket acquisition team Manager. In this role you will develop multi-threaded relationships, orchestrate long and complex deal cycles, and position LaunchDarkly as a mission-critical part of modern software delivery. This is a highly visible, team quota-carrying role that requires a strategic mindset, strong executive presence, and deep enterprise sales expertise in the SaaS ecosystem. Responsibilities: Strategic Account Leadership • Lead an organization accountable for achieving and exceeding a multi-million-dollar annual revenue target across Fortune 1000 new logo opportunities, • Define and execute regional account and territory strategies that expand LaunchDarkly’s footprint with engineering, DevOps, platform, and product leadership teams, • Provide leadership and oversight on complex, high-risk enterprise negotiations, serving as an escalation point across legal, procurement, security, and architectural stakeholders, • Ensure consistent articulation and adoption of LaunchDarkly’s value proposition across the team, including progressive delivery, experimentation, developer productivity, and release safety Pipeline Generation & GTM Alignment • Establish regional pipeline strategy and operating cadence, ensuring sustained pipeline coverage through outbound programs, account-based motions, partner engagement, and executive-level selling, • Lead alignment across Account Executives, SDRs, Marketing, and Channel teams to drive predictable top-of-funnel performance and conversion, • Own forecasting rigor and pipeline governance, holding the team accountable for accuracy, inspection, and execution discipline within Salesforce Cross-Functional Partnership • Partner closely with Sales Engineering leadership to ensure consistent, high-quality execution of technical evaluations, proof-of-value engagements, and enterprise architecture discussions, • Collaborate with Customer Success leadership to drive effective handoffs, adoption outcomes, and long-term customer value realization across the regional book of business, • Synthesize and elevate customer and market insights to Product, Engineering, and executive leadership to inform roadmap priorities, packaging decisions, and industry positioning Executive Engagement & Thought Leadership • Coach and enable the team to build trusted advisor relationships with VP+, CTO, CPO, platform, and digital transformation leaders across strategic accounts, • Act as a senior leader sponsor on priority opportunities, articulating how feature management reduces risk, accelerates release velocity, and supports enterprise transformation initiatives, • Represent LaunchDarkly externally at regional events, partner forums, and industry conferences, reinforcing market credibility and supporting GTM objectives Qualifications: • Typically expects a minimum of 12 years of enterprise SaaS sales experience with a proven record of exceeding quota in complex, multi-threaded deal environments. Along with a minimum of 3 years of sales leadership experience, • Experience selling to technical buying centers—especially engineering, DevOps, platform, and product organizations, • Passionate about the net-new-logo acquisition aspect of selling, and ability to win over others about the upside of this type of role, • Prove success hiring, managing, developing a team of successful new-logo sellers, • Demonstrated success closing mid to high six-figure annual contracts, • Strong command of MEDDICC or similar enterprise qualification methodologies, • Excellent storytelling skills and the ability to translate technical concepts into compelling business outcomes, • Comfort navigating large enterprise organizations and orchestrating cross-functional deal teams, • Ability to travel up to 40% of the time based on business needs, • Previous success in a high-growth startup or scale-up environment, • Familiarity with LaunchDarkly’s ecosystem (AWS, Azure, GCP, HashiCorp, GitHub, Datadog, etc.) Pay: Target pay ranges based on Geographic Zones* for Level M4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,000 - $295,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,000 - $265,000**, • Zone 3: All other US locations - $182,000 - $251,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Strategic Account Executive for the Southeast region, you'll drive GitLab's enterprise growth by helping some of the area's most influential organizations adopt, implement, and expand their use of our AI-powered DevSecOps platform. You'll focus on strategic enterprise accounts, guiding customers through complex digital and DevSecOps transformations and driving pipeline generation that translates into measurable Net ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. In your first year, you'll be expected to build a strong enterprise portfolio across your territory, create repeatable sales motions, and consistently forecast and report on deal progress and account health. • Drive strategic growth by leading GitLab's enterprise accounts across the Southeast, serving as a trusted technology advisor to industry leaders in your territory., • Orchestrate winning sales strategies by bringing together Solutions Architects, Customer Success experts, Sales Development, Channel & Alliances, and other technical specialists to deliver transformative, AI-powered DevSecOps solutions., • Shape the future of software development by crafting innovative solutions that align GitLab's platform with customers' long-term vision, compliance needs, and business objectives., • Build deep, strategic partnerships by mastering your customers' industry landscape, success metrics, and growth trajectories so you can position GitLab as their indispensable technology ally., • Design and execute strategic account plans, including opportunity mapping, stakeholder alignment, and multi-threaded engagement, to expand GitLab usage within new and existing major accounts., • Lead end-to-end customer journeys from initial discovery through evaluation, negotiation, and successful implementation, ensuring a consistent, high-quality experience at every stage of the sales cycle., • Champion continuous improvement by contributing to forecasting and pipeline reviews, conducting sophisticated win/loss analyses, and sharing strategic insights that refine our go-to-market approach., • Prepare and deliver compelling customer-facing and internal presentations, proposals, and recommendations that clearly communicate value, business outcomes, and the path to long-term partnership with GitLab., • Experience driving complex B2B software sales cycles with enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS solutions., • Background selling into large, strategic enterprise accounts in the Southeast United States, with the ability to build trusted C-level and senior stakeholder relationships across business and technical teams., • Knowledge of the Southeast enterprise market, including key industries, buying centers, and decision-making dynamics, with the ability to build and nurture a relevant professional network., • Ability to drive new business acquisition and expansion within enterprise accounts through consultative, multi-stakeholder sales motions that lead to sustainable, long-term customer partnerships., • Experience collaborating with channel and strategic partners to generate pipeline, co-sell, and support successful customer adoption., • Effective communication and interpersonal skills, with the ability to lead account strategy, influence internal and external stakeholders, and remain calm under pressure., • Ability to work in line with GitLab's values, use GitLab and Salesforce in your daily work, and travel as needed while following company travel policies. The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Strategic Account Executive focused on the Southeast, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across the Southeast region. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $98,600 - $174,000 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Harbor is seeking a Corporate Law Department Client Engagement VP to join our growing team. As a Client Engagement VP at Harbor, you are a strategic business developer skilled in the legal industry and passionate about identifying and growing opportunities within an assigned territory (made up of end-market / geo region / named accounts). You’ll focus on building relationships with your assigned accounts, understanding their unique challenges, and driving awareness of Harbor’s solutions. Your role is central to achieving growth by establishing Harbor as a trusted partner within your territory and engaging clients in meaningful, solution-oriented conversations. In alignment with Harbor’s go-to-market strategy, you’ll work closely with colleagues in both Go-to-Market and Delivery teams, as well as teams from our external alliance partners, to expand business potential by successfully presenting tailored solutions to our corporate law department clients and prospects. You’ll report to our Chief Growth Officer for Corporations, within the Go-to-Market domain leadership team. This is a full-time fully remote position with preference being given to those candidates located in New York City area or Northeast US. What you’ll do: • Territory / Account Strategy and Development: Develop and execute annual strategic plans for your assigned accounts and territory to ensure awareness of Harbor’s solutions and value., • Identify and Expand Opportunities: Uncover and act on whitespace within assigned accounts, positioning Harbor solutions to meet client needs and drive revenue growth., • Collaborate on Developing Opportunities: Partner with Delivery team colleagues to open and advance opportunities to solve client challenges., • Client Engagement and Relationship Building: Cultivate and strengthen relationships with C-level executives, becoming a trusted advisor who understands their industry and strategic goals., • Pipeline and Forecast Management: Maintain an active pipeline through opening, advancing and successfully closing new business; maintain regular and accurate forecast data that reflect a path to meet your assigned goals., • Marketing Alignment: Execute to drive value from enterprise marketing activities – including events, growth marketing campaigns and community programs – to open and advance opportunities in your territory. We think you’ll be a great fit if you have: • Experience: 10+ years in B2B business development within large, complex organizations, ideally in the legal industry., • Strategic Execution: Proven ability to create and implement territory development plans, with a structured sales methodology (e.g., MEDDIC) and strong pipeline management skills., • Leadership: Adept at forming and leading account pursuit teams, aligning stakeholders to address complex client challenges, and building loyalty with clients., • Industry Knowledge: Deep understanding of the legal sector, especially large law firms and corporate legal departments, and the current trends and challenges they face., • Cross-functional Collaboration: Skilled in partnering with stakeholders across Delivery, Go-to-Market, and Operations to align on priorities and deliver cohesive client experiences What you can expect from us: • Flexible Work Environment: Work remotely, or from our offices in Chicago or Moncton, with flexibility for US-Eastern or US-Central time zones., • Comprehensive Benefits: Including flexible paid time off, medical and dental insurance, retirement funding, and professional development opportunities., • Inclusive Community: Join employee resource groups, DEI programs, and ESG initiatives that reflect our commitment to a supportive and inclusive workplace. About Us: Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem. Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

Role Description: We are seeking a mission-driven Technical Customer Success Manager to join our Team and work directly with our Commercial CS Leader. This role blends strategic account management with deep technical advisory support to ensure customers achieve maximum value from our platform. Responsibilities: As the main point of contact for key accounts, you will build strong relationships with leadership and technical teams to ensure they are getting the most from the platform. You will act as a strategic advisor together with our engineers, helping customers navigate their platform and requirements while solving any roadblocks they encounter. By deeply understanding their goals, you will ensure long-term success, driving high adoption rates and identifying opportunities to grow the partnership. Mission & Account Ownership: • Serve as the primary post-sales success lead for assigned commercial accounts, • Build trusted relationships with program leadership, DevSecOps teams, and security stakeholders, • Develop and execute mission-aligned success plans for our customers, • Lead Quarterly/Executive Reviews focused on operational readiness and mission outcomes, • Proactively identify adoption gaps, compliance risks, and expansion opportunities Technical Advisory & Enablement: • Assist customers on Kubernetes-based platform architecture questions, • Understand what secure implementations in IL2/IL4/IL5/IL6 and air-gapped environments, • Advise on DevSecOps pipelines, GitOps workflows, and secure software delivery, • Troubleshoot complex deployment challenges in partnership with Engineering, • Articulate customer requirements related to compliance (e.g., RMF, STIGs, cATO, Zero Trust) Growth & Expansion: • Identify mission renewals & expansion opportunities across our customer base, • Drive deeper platform adoption across development teams Success Metrics: • Platform adoption across mission programs, • Renewal and expansion within assigned accounts, • Time-to-operational capability, • Customer health and satisfaction, • Successful secure deployments in classified environments The listed responsibilities are not exhaustive and additional responsibilities may be assigned or discovered based on the evolving needs of the organization. The successful candidate is a dynamic individual who is able to adapt and take on new responsibilities as they arise. You will be expected not just to fill gaps as they arise, but proactively identify and take ownership of gaps to drive toward new processes and solutions. • Excellent verbal and written communication skills; the ability to effectively interact with Heroes, stakeholders, and team members at all levels of the organization and across all Departments, • Excellent interpersonal skills, with the ability to effectively adapt communication behaviors and tactics to improve working relationships and optimize mission outcomes, • Exceptional problem-solving and decision-making abilities, with a strategic mindset, • Experience transitioning mission value delivery from services to productized approaches, • Experience and comfort facilitating cross-department problem solving exercises that drive business insights and turn inputs into decisions, • Experience supporting business initiatives across functional areas to inform business strategy and evolution, • Experience with day to day systems like: Hubspot, Github, Unthread (support ticketing) & Notion, • Experience operating in air-gapped or classified environments, • Experience working with platform engineering teams, • Background in cloud-native technologies (AWS, Azure, on-prem Kubernetes), • Familiarity with open-source ecosystems Full compensation packages are based on candidate experience. Compensation ranges are established using national benchmarking data and apply across all geographic locations within the United States. Remote - USA $123,250 - $166,750 USD Defense Unicorns delivers mission value by streamlining software delivery so our customers can focus on the most important challenges. We share a vision of freedom and security for the advancement of progress and innovation. Our commitment to this vision, and to our mission-driven customers, means a commitment to speed, user experience and optionality, without compromising security. Our team is composed of innovators, software engineers, and veterans with decades of experience delivering technology programs across the federal market. We create and deliver secure solutions for continuous software integration and delivery. Defense Unicorns consolidates the best practices for security pipelines, testing, and deployment automation in order to meet the high security requirements valued by mission owners. Our solutions are agnostic by design and we believe that growing a robust ecosystem of secure, cloud-native software solutions can help enterprise customers inside and outside the federal market buy and integrate software more easily. Defense Unicorns’ customers are mission-focused leaders across public and private enterprises. We proudly support defense and civil agencies across the U.S. government and we work closely with the creators of leading-edge software solutions to deliver value to the mission-owner by improving the security and consumability of commercial software products. • Kubernetes, • Cloud Environments (AWS/GCP and Azure), • Infrastructure-as-code (like Terraform/Pulumi), • Continuous Delivery and automation tooling, • GitOps, • Containers, • CNCF projects and open source products and packages, • Helm/Kustomize-Value Stream Mapping, • Building and improving security delivery, • Building Kubernetes and cloud native applications Health: • Medical/Dental/Vision, • Premiums are 100% Company Paid, • Health Reimbursement Account, • Life Insurance, • Disability Insurance Financial: • 401k Retirement Plan, • Company Stock Options, • Home Office Budget Leave: • Unlimited paid time off, with a mandatory 10 days off on top of 11 federal government holidays, week of Thanksgiving, last two weeks of December (including New Year’s Day), • Paid Parental Leave Learning: • Reimbursement for approved trainings/subscriptions, • Conferences (travel, lodging, and fees) Don’t have all the preferred experience or qualifications? Studies show that underrepresented groups like women and people of color are less likely to apply to jobs if they don't meet every requirement listed. At Defense Unicorns, we're committed to diversity. If you're enthusiastic about the role but don't match every criteria, we encourage you to apply. You could be the perfect fit for this or another role! Defense Unicorns is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Professional Services Engagement Manager focused on the Department of Defense (DoD) and Federal Systems Integrators (FSI), you will play a critical role in driving GitLab’s growth in the public sector by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes. Reporting to the Senior Manager of Engagement Management, AMER, you will work at the intersection of technical solutioning and government contracting, aligning each engagement to the unique procurement, security, and compliance requirements of DoD agencies and their systems integrator partners. In your first year, you will build trusted advisor relationships with customer division chiefs, program managers, and technical leaders, mature repeatable engagement patterns for federal use cases, and help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how critical government programs plan, build, secure, and operate software using GitLab. • Designing and structuring outcome-based professional services engagements that align GitLab capabilities with DoD mission objectives and Federal Systems Integrator program goals, • Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work for federal customers, • Conduct discovery sessions with DoD agencies and Federal Systems Integrators to understand current-state capabilities, mission constraints, and desired business outcomes, • Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and mission objectives, • Structure engagements using outcome-based pricing approaches where appropriate, while maintaining flexibility for staff augmentation and packaged offerings when contracting requirements dictate, • Navigate government contracting vehicles and work effectively through reseller/distributor partnerships and Federal Systems Integrators, • Develop custom-scoped SOWs and staffing plans for complex DoD implementations, engaging with technical architects and delivery leadership to ensure deliverability, • Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of federal requirements and compliance frameworks, • Align with division chiefs, and program managers to gain agreement on scope, price, and shared responsibility mode of the services engagement., • Build trusted advisor relationships with division chiefs, program managers, and technical leaders across DoD and FSI organizations, • Guide customers through commercial terms, procurement processes, and contracting structures appropriate for their acquisition environment, • Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence, • Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention, • Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering, • Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities., • Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented., • Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management., • Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures., • Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services in the DoD and FSI context, and by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes., • Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the public sector, with deep familiarity with Department of Defense (DoD) agencies and Federal Systems Integrator (FSI) environments., • Strong knowledge of government contracting processes and procurement vehicles, including experience working through reseller, distributor, and FSI partnerships to structure compliant services engagements., • Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects., • Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes., • Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders., • Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies., • Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment., • Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals. The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the___. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,875 - $199,800 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: * Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. * Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. * Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. * ___ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years * ___: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. * ___: See why we are consistently recognized on Fortune's Best Workplaces lists. * Connect with Us on Socials: ___ - follow us for company updates, employee stories, and career news. Job Summary: We are seeking an experienced and strategic Senior Manager of Enterprise Customer Success to help lead our Enterprise Customer Success team at Drata. The ideal candidate will possess a deep understanding of customer relationship management, a proven track record of managing and growing large enterprise accounts, and the ability to develop and execute strategies that drive customer satisfaction, retention, and expansion. This role requires a leader who can balance strategic thinking with hands-on execution—someone who will build and own critical CS processes, drive cross-functional collaboration across Sales, Product, Engineering, Professional Services, and Support teams, and serve as a trusted advisor to both customers and internal stakeholders. You will be instrumental in scaling our enterprise CS motion while maintaining the high-touch, consultative approach that our largest customers expect. For this role, we will be hiring a candidate in only one of the three locations: Austin, Chicago or Dallas. What you’ll do: Team Leadership: * Lead and manage a team of Enterprise Customer Success Managers, providing guidance, mentorship, and performance feedback. Foster a collaborative and customer-focused culture within the team. * Highly disciplined to ensure the CS team is on point with CRM hygiene, customer cadence, and providing high value-add activities with direct correlation to financial performance. * Collaborate with Customer Success Managers to optimize customer value and support their work with Drata's enterprise customers. * Customer Relationship Management: * Develop and maintain strong relationships with key stakeholders at enterprise-level customers. * Understand the unique needs of each customer, ensuring their business objectives are met through our solutions. * Identify opportunities for upsell and cross-sell based on customer needs and usage patterns. * Strategy and Planning: * Collaborate with cross-functional teams’ stakeholders (Solution Architects, Implementation Managers, Account Management/Sales, Product, Engineering, Support) to develop and execute customer success strategies that align with the company's goals specifically in achieving customer satisfaction, retention and expansion. * Continue to revamp and develop customer journeys relevant to Drata’s enterprise customer segment including a comprehensive customer success plan, high impact activities such as roadmap/business value realization, and metrics to measure outcomes. * Monitor and refine as necessary our approach and design to align with comprehensive adoption strategies for our largest, most strategic customers. * Customer Advocacy: * Serve as a CS management point of escalation for customer issues and concerns, ensuring swift resolution and customer satisfaction. * Advocate for customer needs internally to drive overall product improvements and enhancements. * Provide thought leadership for our customers and build executive-level relationships with key accounts. * Retention and Expansion: * Develop and implement strategies to proactively identify and address churn risks, ensuring high customer retention and expansion rates. * Work with the CS team and customers’ champions to identify overall opportunities for expansion and facilitate the growth of the customer's usage of our products. * Performance Metrics: * Monitor and refine key performance metrics for the enterprise customer success team, including customer satisfaction, net promoter score, retention rates, and expansion revenue. * Reporting and Analysis: * Utilize data and analytics on team and customer performance, identify trends, and make data-driven decisions regarding process improvements, tools, and service model What you’ll bring: * Experienced in scaling a CSM team into 2X in a hyper growth environment. * Proven track record of managing and growing large enterprise accounts, driving customer satisfaction and retention. * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams. * Strategic thinker with the ability to develop and execute customer success strategies that align with company goals. * Strong analytical skills, with the ability to use data to drive decision-making and identify trends. * Proficiency in using customer success software and CRM tools. Requirements: * Bachelor's degree in Business/Marketing/similar are preferred and relevant certifications are a plus. * 10+ years of experience in customer success, account management, or a related role within the SaaS industry. Strong preference for GRC and/or Security backgrounds. * 5+ years of experience in a leadership or management capacity. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your ___. * Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. * Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. * Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. * Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. * Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. * Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and/or stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $195,700 - $241,700 Tier 2: $176,100 - $217,600 Tier 3: $156,600 - $193,400 You can view which tier applies to where you plan to work ___. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

You’re reading this for a reason. Something about your status quo feels off. Maybe you’re tired of of tight bid deadlines and educated guesswork. Maybe you’re tired of clocking out at 3 p.m., quietly wondering if you’ll be replaced in the next round of layoffs. Maybe you’re tired of chasing fractional gains on traditional software. Maybe you’re just pissed at the constraints of your role. The root cause is the same: you want your work to matter. We’ve found deep meaning and purpose in the ways we’re different — and we hope one or more of these will resonate with you too. * We unapologetically build for the real world Construction has always been synonymous with human progress, from the Great Pyramids of Egypt to the Empire State Building. It’s also everywhere around you: the place you live, the place you go to work, even the data centers delivering you this very sentence. Every one of them began as an idea, lines on paper or pixels on a screen, until the real-world builders turned them into reality, beam by beam and bolt by bolt. And yet, while architects, engineers, and countless other professions saw massive productivity gains with technology, the real builders were left behind. Construction productivity is worse today than it was five decades ago. Our mission, as digital builders, is to serve the physical builders. We see software and AI not as ends themselves, but as tools to empower those who shape the real world. When you work at Struction, you get to see your work literally transform reality — not just push pixels on a button or shave milliseconds off a benchmark. If we succeed, Struction will become the compute platform of construction: replacing paper drawings on job-sites and pioneering a world where physical construction can iterate as fast as code. * We develop only the most cutting edge technology Construction drawings are among the most intricate and information-dense documents on the planet. They’re highly multi-modal - combining texts, tables, vector graphics, images, and 3D models. They’re also highly irregular, shaped by the unique quirks and styles of each architects. And they’re intensely domain-specific: a dashed line can mean something entirely different in a civil plan than it does in an architectural one. Our job is to create a system that parses, indexes, and truly understands all of it. To accomplish this, we’re developing segmentation models more sophisticated than those used in self-driving cars, agents more capable and adaptive than Claude Code, and knowledge graphs that connect the digital and physical worlds. It’s frontier-level AI — grounded in the most tangible of domains. * We are early-stage (for now). Most people write off early-stage companies because they see outsized risk for the same job. We see it differently — as outsized impact for the same time investment. Fresh off our large seed raise, you’d be joining during the golden window: the product is validated by the market, yet the team is still small enough that every person meaningfully shapes the product’s direction and outcome every single day. We launched our specialty contractor product this January and have seen close to 50% MoM growth since. We’re based out of Colorado - one of the last places where reality, and productivity, still matter (+1 for ___). We’re close to our customers and intent on staying close as a company. We believe in working IRL but are consistently flexible. Getting your s*** done is more important than hours in the office, but time with your teammates is priceless. Life is only as rich as the experiences you chase. And when we succeed, your work will be recognized for breaking the agility barrier of the physical world — unlocking a level of iteration once thought possible only in the digital realm. * Own the full post-sale customer journey: onboarding, training, adoption, and ongoing success for general and specialty contractors using Struction * Translate your estimating experience into best practices, workflows, and training materials that help customers extract maximum value from the platform * Serve as the voice of the customer internally - surface product gaps, friction points, and feature requests that shape the roadmap * Build deep relationships with pre-construction teams, becoming a trusted advisor they actively want to learn from * Develop scalable success playbooks, documentation, and resources as we grow from dozens to hundreds of customers * Partner with sales to support expansion opportunities and renewals by demonstrating measurable ROI * Identify at-risk accounts early and intervene with targeted support before churn happens * Report directly to the CEO * You have 3+ years of hands-on estimating experience at a general or specialty contractor: you’ve done real takeoffs, assembled full bids for tight deadlines, and knows what it feels like when a number is wrong * You’re a natural teacher who gets energy from helping others succeed; you’ve trained junior estimators, onboarded teammates to new tools, or led internal process improvements * You’re technically curious, competent, and can quickly learn new software; you’ve adopted tools like Bluebeam, PlanSwift, On-Screen Takeoff, or similar - and maybe you’ve cringed a bit hankering for better tech. * You communicate clearly and confidently, whether on a Zoom call with a VP of Precon or writing a help article for a first-time user. * You’re organized and proactive. You don’t wait for customers to complain; you anticipate problems and reach out first. * You have a genuine interest in how AI is changing construction; you’re excited to be on the frontier, not intimidated by it or hesitant of it. * You have high tolerance for ambiquity; early-stage means building the playbook as you run it * You’ve spent time in the trades * You have a sense of humor * You’re gritty & scrappy * You’ve estimated multiple trades and project types (commercial, industrial, hospitality, etc.) * You’ve built training programs, SOPs, or onboarding documentation from scratch * You have a networking in the general or specialty contractor world and understand the competitive dynamics * You’ve used CRM or customer success platforms Education requirements: We require at least a high school degree, but prefer a Bachelor’s degree in a related field or equivalent experience. Location policy: We expect all staff to be in our office in RiNo, Denver full-time. We have a sweet office. However, we are open to a remote / hybrid policy for exceptional talent. Visa sponsorship: We do sponsor visas! However, we can’t guarantee successful visa sponsorships for every role and every candidate. If we make you an offer, we will make every reasonable effort to get you a visa. Please indicate on your application whether you require sponsorship. We encourage you to apply even if you do not believe you meet every single qualification: Not all candidates capable of thriving in this role will meet every single qualification as listed. We urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. If you want to do something different - something uniquely valuable, you should apply. “___” … let’s build it instead. You will be compensated according to your qualifications and the natural risk of the role (cash + equity). We offer fully-paid health insurance, 401k, and a once-in-a-lifetime experience.

Who We Are Intradiem is a technology company on a mission to reinvent customer service through automation. What We Do We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year. How We Work We take a “problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems. Our Culture We take a “people-first” approach, treating employees, customers and each other with the dignity and respect we all deserve. Intradiem employees enjoy a family-first culture, transparent leadership, and unfettered growth opportunities. Our Values We believe in service, encouraging our employees to contribute time and energy to causes that help improve the people and communities in which they live and work. We are guided by three core values: • Servant’s Heart—caring enough about other people to understand what their problems are and placing the needs of colleagues, customers, and others over personal objectives., • Craftsman’s Attitude—taking pride in the work we do and creating solutions that really solve the problem at hand (and trying again if the first attempt doesn’t do the trick)., • Growth Mindset - We believe progress comes from curiosity, openness, and perseverance. We welcome feedback, embrace change, and push beyond comfort zones to unlock new potential for ourselves, our teams, and our customers. Your Role: • Lead business decision meetings as the subject matter expert (SME) and trusted advisor, providing strategic guidance and consultation with customer's business team and Intradiem champions during implementations at a large healthcare customer., • Manage multiple implementation projects, ensure timely completion with quality results, prioritize responsibilities, and effectively track progress., • Build trusted advisor relationships with the customer’s executives and Intradiem champions to consult on best practices and proven solutions, maximizing the value and benefits of their Intradiem investment., • Configure and manage the solution to align with the customer's objectives and requirements identified during business delivery meetings., • Provide launch as well as ongoing support to the customer’s business team and other Intradiem champions, ensuring successful adoption by implementing Intradiem solutions and best practices., • Provide troubleshooting support to assist with tracking and measuring the initial adoption of Intradiem against customer defined goals and objectives to ensure successful implementation and usage., • Collaborate with internal cross-functional teams to develop and deliver high-quality services, maintaining strong working relationships to ensure customer satisfaction., • Identify, document and communicate best practices, key trends, and process improvements., • Conduct all business in accordance with Intradiem policies and procedures., • All other duties as assigned. Your Background: • Bachelor's degree or 5+ years of experience in project management, software implementation, or Workforce Management role., • Have 3+ years experience with business consulting and process improvement., • Experience interfacing with external customers, sales, consulting services and executive management., • Experience with SaaS software solutions., • Excellent Change Management skills, including the ability to influence, motivate and persuade., • Strong experience with Microsoft Excel, Word, and PowerPoint, • Strong ability to convey functional information to non-technical personnel at all levels; and good listening skills to translate requirements from non-technical customers into requirements for the Product Management team., • Excellent interpersonal skills and ability to build trusted relationships with individuals at all levels of an organization., • Excellent written and oral communication skills, including presentation skills and ability to consult remotely and onsite., • Desire and ability to proactively research solutions and best practices., • Excellent reasoning and analytical skills., • Strong customer focus and service orientation., • Self-driven, with excellent time management skills., • Hands-on, individual contributor and collaborative team player, • Experience in the healthcare industry is preferred, • Experience with contact centers is preferred Work Authorization: Candidates must have the legal right to work in the country where the role is based at the time of application. Verification of identity and employment eligibility will be required during onboarding. Intradiem is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

As a cybersecurity engineer you will work side-by-side with clients that are changing the world across industries such as healthcare, manufacturing, finance, utilities, government, outdoor recreation, and everything in between! You will become a subject matter expert on bleeding-edge technology and solve problems even when you can’t find the answer on an obscure Internet forum. Your work will protect sensitive data for thousands of patients, safeguard millions of financial transactions, and keep critical infrastructure operational. This role will own entire projects and engage with clients as their trusted advisor, driving forward critical efforts to strengthen their cybersecurity posture and ensure their data is secure. From forensic investigations to running workshops, we learn by doing. Sound like a lot of responsibility? You bet! Some specifics: • Apply emerging technologies at all layers of the technology stack, including systems, networks, and applications, • Analyze and improve infrastructure and application cybersecurity, performance, and availability, • Draft high-value, detailed documentation on everything from technology reviews and incident findings to application vulnerabilities and cybersecurity program plans, • Conduct periodic system and network vulnerability scans using tools such as Nessus, Nmap, and Wireshark, • Analyze application and infrastructure security utilizing penetration testing, • Investigate suspected cybersecurity breaches and run forensic investigations, • Perform incident response and disaster recovery, including steps to minimize impact and restore critical operations, • Help clients successfully integrate technologies such as AI into their business while providing guidance around security and privacy risks, • Build relationships with existing clients and obtain new clients of your own, leading complete sales cycles, including proposal writing and closing the deal!, • Strong client-focused work ethic, • Passion for technology, • The ability to multitask and re-prioritize on the fly, • A keen eye for detail and incremental improvements, • Ability to thrive in a fast-paced, high-action environment, • Hands-on experience in a production environment with relevant technologies, • Excellent consulting, communicating, and relationship-building skills, • 4-year college degree, • You're looking for a technology startup and value the independence entrepreneurship offers., • You LOVE applying technology, and you spend time learning new platforms, systems, or tools... just because it's fun and really frickin' cool!, • You thrive on teams of hard-working, detail-oriented, committed individuals., • You want to work in beautiful ___., • You want exposure to all kinds of industries, technologies, and cloud platforms! Bring all the things!, • You love a challenge and are comfortable solving problems for which there may not be a clear-cut answer., • You can commit to living by our ___., • $85,000/year - $125,000/year (depending on applicant's credentials and experience), • Generous PTO | Health, Dental, Life Insurance | Flexible Schedule | $1000 Outdoor Pass | Parental Leave | 401k Matching | Sabbatical | Professional Development | Dog-Friendly Office | Charitable Match | Paid Volunteer Time | Cell Phone Reimbursement | Team Retreats | Micro-Bonuses | Partial Remote Work Options Rule4 embraces diversity and equal opportunity in a serious way. We are committed to building a skulk of foxes that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation and gender identity), national origin, disability, age, genetic information, military affiliation, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms our commitment to the principles of fair employment and the elimination of all discriminatory practices. Due to government contract requirements this role requires US Citizenship.

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do ___. PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time. The Customer Success Consultant – Strategic Accounts is a trusted advisor responsible for driving adoption, value realization, and long-term success for a focused portfolio of high-value strategic customers. These customers receive a more personalized and proactive level of service, including quarterly Strategic Review meetings, collaborative Success Planning, and tailored support for budget planning efforts. This role is ideal for professionals with a strong background in customer success, account management, or consulting—particularly those who thrive in high-touch, relationship-driven environments. You will work closely with strategic U.S. and/or North American clients to align Granicus solutions with their evolving goals, ensuring they achieve measurable outcomes and remain long-term partners. #Costa Rica \n What your impact will look like here • Strategic Customer Engagement, • Serve as a dedicated strategic advisor to a smaller, high-impact book of business., • Conduct quarterly Strategic Review meetings with each customer to assess progress, align on goals, and identify new opportunities., • Develop and maintain shared Success Plans that outline customer objectives, key milestones, and success metrics., • Provide annual Budget Planning Documents to support customers in securing internal funding and planning for future investments., • Customer Success Management & Strategy, • Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal., • Collaborate cross-functionally with Sales, Implementation, and Support to resolve issues and deliver value., • Analyze customer usage data and engagement metrics to inform proactive outreach and strategic recommendations., • Monitor customer health and implement mitigation strategies to reduce churn risk., • Growth & Expansion, • Identify and nurture expansion opportunities through consultative conversations and strategic planning., • Partner with Sales to co-develop account growth strategies and support upsell/cross-sell initiatives., • Present tailored value propositions to executive stakeholders., • Ability/experience in ability to assist in RFP response process as well as to present in a finalist capacity to a customer, • Customer Advocacy & Experience, • Champion the voice of the customer internally, advocating for product enhancements and service improvements., • Contribute to customer reference programs and success story development., • Stay current on Granicus product updates, industry trends, and best practices in customer success., • Customer Success Operations, • Maintain accurate and up-to-date records in CRM and customer success platforms., • Follow standardized processes while contributing to continuous improvement initiatives., • Track and report on key performance indicators, including engagement, satisfaction, and retention. You will love this job if you have • 3–5+ years of experience in customer success, account management, or consulting, preferably with strategic or enterprise clients., • Proven ability to manage executive relationships and lead strategic planning conversations., • Strong analytical skills and comfort with data-driven decision-making., • Excellent communication, presentation, and interpersonal skills., • Experience with CRM systems (Salesforce preferred) and customer success tools., • PERFORMANCE METRICS, • Strategic Review completion rate and quality, • Success Plan adoption and alignment with customer goals, • Customer satisfaction and Net Promoter Score (NPS), • Retention and renewal rates, • Product adoption and usage growth, • Expansion revenue and opportunity identification \n Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program., • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture • At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. • A few culture highlights include – Employee Resource Groups to encourage diverse voices, • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact • We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact ___. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: We are hiring a senior customer‑facing strategist and operator to serve as a trusted advisor for our largest and most complex gig economy customers. Our Customer Success Director, Gig Strategy & Operations owns customer relationships and provides subject matter expertise across risk, trust, safety, and compliance. The individual in this role does not own customer programs directly. Instead, they partner closely with customers to influence safer program design, translate customer needs into product and technical inputs, and guide customers toward best‑in‑class risk outcomes using First Advantage solutions. While the role is 100% remote, individual must be located in the United States. Responsibilities: • Own senior‑level customer relationships and serve as a trusted advisor on user trust, safety, risk, and compliance strategy for gig economy platforms., • Act as the primary liaison between customers and internal teams, ensuring customer needs and concerns are clearly understood and addressed through partnership., • Provide subject matter expertise and thought leadership to help customers design, evaluate, and improve their own risk and trust programs., • Partner with customers and internal teams to address concerns and escalations through structured analysis and clear recommendations., • Help define, interpret, and communicate customer‑level metrics and trends to support informed decision‑making., • Translate customer requests and operational challenges into clear product and technical requirements for Product, Engineering, and Data teams., • Influence Product roadmap priorities based on aggregated customer insights and observed risk patterns., • Identify upsell and cross‑sell opportunities by connecting customer risk gaps to First Advantage solutions and articulating value., • 7+ years of experience in trust & safety, risk operations, compliance, fraud, vendor operations, program management, or scaled customer operations within high‑volume environments., • Direct ownership of operational programs at scale, including background checks, identity verification, fraud prevention, continuous monitoring, or quality assurance workflows., • Proven ability to own customer escalations end‑to‑end, including root cause analysis, remediation planning, and executive‑level communication., • Hands‑on experience defining, tracking, and improving operational KPIs, such as accuracy, turnaround time, SLA performance, compliance rates, or quality scores., • Demonstrated partnership with Product and Engineering teams, translating operational or customer needs into clear technical requirements or roadmap inputs., • Experience influencing or managing external vendors or partners, including performance management, audits, or quality controls. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel, • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 8 paid company holidays The salary range for this position is approximately $90,000-$110,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions. Our AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system. Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business. We’re looking for a Mortgage Forward-Deployed Engineer (FDE) to join our team and be the bridge between our product and our customers. This is not your standard engineering role, you’ll be out in the field, working directly with clients, writing production code, and helping them reimagine how they run their business with our platform. You will be working directly with our Account Management team, implementation team and onboarding team. This role reports to the VP of Account Management. As an FDE, you’ll wear different hats: engineer, architect, and trusted advisor. One day you might be prototyping a custom integration; the next, you’re running a proof-of-value with a C-suite exec; the next, you’re feeding back product insights that shape the roadmap. If you like variety, ownership, and making real-world impact, you’ll love this role. This role will report to our Lead Forward-Deployed Engineer and be a part of the Account Management team. What you'll do: • Act as a technical expert and trusted advisor during the post-sales process, embed with customer teams to understand their workflows and demonstrate how Ocrolus’ technology improves efficiency in mortgage origination., • Review and consult on technical solutions, APIs, microservices, data pipelines, and integrations that solve real business problems., • Build and support technical solutions and integrations for mortgage clients using Ocrolus, Encompass, and other POS/LOS mortgage platforms., • Run proof-of-concepts and proof-of-value engagements that demonstrate ROI fast., • Troubleshoot gnarly technical issues in live environments and get things back on track., • Partner with the Account Management and Product teams to deliver value, and influence the roadmap., • Travel occasionally (~30–50%) to customer sites and industry events Who we're looking for: (Skill Sets and Qualifications) • 3+ years of experience in software engineering, solutions engineering, or technical consulting., • 3+ years of a background in mortgage, or lending workflows., • Strong understanding and experience with Encompass, • Strong consultative sales/account management approach—able to map technology to business challenges and drive change management conversations., • Excellent communication and presentation skills, with experience engaging senior mortgage executives., • Backend: Python; APIs; Encompass Developer Connect; SQL., • Frontend: React/TypeScript; JavaScript with ICE Secure Scripting Framework (SSF) for Encompass custom form and workflow logic., • Supporting: Familiarity with mortgage LOS/POS platforms (Encompass, Blend, SimpleNexus, Floify); Git; cloud basics (AWS/Azure)., • Thrive in fast-paced, ambiguous environments where you figure it out and get it done. Nice to Have: • Experience with SaaS integrations or loan origination systems., • Additional mortgage LOS/POS experience, • Exposure to AI/ML or generative AI., • You’ll have ownership from day one, our FDEs lead projects end-to-end., • You’ll work directly with customers and see the immediate impact of what you build., • You’ll shape the product by bringing the voice of the customer straight to engineering., • You’ll work directly with a team focused on creating an excellent client experience, • You’ll have fun working with a highly proactive, collaborative team Note: The full-time salary range for this role is between $150,000 - $170,000 + commission + equity + benefits. Base pay offered may vary depending on job-related knowledge, skills, experience, and market location. Disclosure as required by N.Y.C. Admin. Code §§ 8-102 and 8-107(32) of the full time salary compensation range for this role when being hired into our offices in New York City. Life at Ocrolus We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact. Our culture is grounded in four core values: Empathy – Understand and serve with compassion Curiosity – Explore new ideas and question the status quo Humility – Listen, be grounded, and remain open-minded Ownership – Love what you do, work hard, and deliver excellence We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic. We look forward to building the future of lending together.

FutureSight is hiring an experienced and visionary Founding CEO to lead FlowAR, a new B2B SaaS venture revolutionizing how finance teams manage accounts receivable (AR). Accounts receivable is consistently ranked among the top 5 pain points for finance teams. Companies struggle with manual, error-prone workflows—spreadsheets, Outlook reminders, mailed invoices, and staff chasing overdue balances. FlowAR’s AI AR Agent streamlines credit risk assessment, automates reminders across text, email, and voice, and empowers your collections team to take proactive action—driving improved liquidity. We are launching in Q4 2025. As Founding CEO, you will: • Win customers — Run pilots, shape pricing, and validate retention + expansion, • Build the product — Work with FutureSight’s product/engineering pod to launch V1 by November 2025, • Raise capital — Lead the seed raise with our initial cheque, • Build your team — Hire your founding team and set the cultural foundation FutureSight is a venture studio that co-creates and invests in B2B SaaS and Vertical AI startups alongside exceptional entrepreneurs. We give founders an unfair advantage — pairing hands-on studio support with early capital, reducing risk and increasing the odds of success by 10x. We’re led by a cross-functional team of builders and investors. Kevin Nguyen and Alan Smith lead venture design and product strategy. Prathna Ramesh applies her experience as a venture investor with capital strategy in every new business. Dennis Ensing mentors our ventures with operational and strategic expertise, Krista LaRiviere brings years of entrepreneurial and marketing experience as a multi-time exited founder, and Anupama Joshi drives founder excellence. John Carbrey (San Francisco), a successful software entrepreneur and people leader, adds deep insight into scaling startups from 0 to 1, having built and exited multiple prior SaaS ventures. • Validated problem — You will enter a venture with a proven market need and strong momentum toward building and scaling, • Studio bench strength — Designers, engineers, growth marketers, and fundraising pros are embedded from Day 1, • Capital commitment — Initial pre-seed funding for early hires and building the MVP with potential for follow-on funding, and access to our investor and advisor network, • Founder-level drive — You’re motivated to co-found a new venture as the CEO. With or without us, this is your calling., • Startup scrappiness — You’re familiar with the scrappiness of owning something from start to finish, • Previous founding experience — You have co-founded a product company or B2B SaaS venture or have been at a venture-backed company, • Risk appetite and capacity — Read more on our post on the___, • GTM chops — Proven success in B2B SaaS sales, marketing, and customer engagement, • Fundraising fluency — Able to craft investor narratives and close capital; well-networked in fintech and early-stage communities, • People leadership — Magnet for top talent; coach and culture carrier, • Bonus: Exposure to accounting/finance tools and processes or AI agents/LLMs, • Daily active engagement with our team to: launch initial product, achieve initial market traction and prepare for seed fundraise, • Full P/L ownership of the new entity, • A significant equity stake in the business, • This is a full-time role; we are looking for someone to commit full-time and exclusively to building and owning a new SaaS venture

Propelus® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem. As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce. We are seeking a high-impact Senior Customer Success Manager to own the strategic roadmap and growth trajectory for a portfolio of our most complex, high-value enterprise healthcare accounts. This is a role for a strategic partner who can navigate the nuances of hospital systems with 25,000+ employees and influence outcomes at the C-suite level. You will act as the primary bridge between our customers' clinical and operational goals and our product’s evolution, ensuring that our solutions for credentialing and workforce compliance remains a vital part of their daily operations. You are a self-sufficient CSM who can identify growth opportunities, mitigate churn through predictive analysis, and mentor a growing team to elevate our collective Customer Success culture. What You’ll Do * Strategic Partnership: Own the executive-level relationship for top-tier healthcare accounts (TCV $200k+). You will serve as a trusted advisor to CHROs and HR Directors, guiding them through regulatory shifts and long-term value realization. * Retention & Growth Strategy: Co-create Joint Business Plans and lead Executive Business Reviews (EBRs) focused on ROI and compliance risk mitigation. You are responsible for maintaining high revenue retention and identifying expansion leads. * Product Advocacy & Feedback: Serve as the Voice of the Customer (VoC) by synthesizing user needs into actionable insights for the Product team. You will proactively find creative solutions for product gaps and help influence the future roadmap. * Operational Excellence: Optimize and leverage CS tools (Gainsight and Hubspot) to track account health and streamline workflows. You will lead by example, formalizing best practices and playbooks for the wider team. * Cross-Functional Influence: Collaborate across Product, Marketing, and Sales to ensure strategic accounts are aligned with feature releases, marketing case studies, and expansion targets. * Mentorship: Level up the performance of junior CSMs by providing guidance on enterprise negotiation tactics and high-stakes account management. What You’ll Bring * 5+ years of B2B SaaS Customer Success experience managing strategic enterprise accounts. Direct experience in HealthTech, healthcare compliance, or credentialing is strongly preferred to navigate the regulatory complexities of modern health systems. * Exceptional written and verbal storytelling skills. You can distill complex data into a clear vision that excites executive stakeholders. * A self-starter who thrives in a remote environment with limited oversight. You are comfortable taking over a top 10 book of business and creating an immediate action plan. * Experience with Gainsight (or similar CS platforms) and CRM tools like HubSpot. * A problem-solver who can identify a churn risk before it happens and build a contingency plan to save the relationship. * Awarded one of ___ and honored as a ___. * Professional development allowance to help you grow in the ways that mean the most to you. * Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering, your birthday, and becoming a new parent. * Check us out for yourself at ___ or our ___ Instagram accounts. For US Employees: * 401K with company matching, as well as financial planning education and resources. * Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents. * Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you—whether it’s a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your door. For LATAM Employees: * Your health is our top priority! We cover 100% of your health insurance premiums. Our plans include national and international coverage, so you're protected no matter where you are. * Propelus Flex Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you'll get access to exclusive discounts just for being part of our team. * We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate. We are an equal opportunity employer and value diversity at Propelus. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply. Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees.

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey. This is a remote position that must be based in EST or CST. The Senior Customer Success Manager role will play a critical part in the exciting growth trajectory of Tines. As an automation platform, the more the customer automates, the more value they achieve and deliver to their business. Your role will be to drive strategic success planning and engagement across an assigned set of Tines’ enterprise accounts. You will foster champions in these accounts and will support and empower your customers across the customer journey - from onboarding to ongoing adoption, through expansion and renewal. Success in this role will entail developing an understanding the customer’s current state (teams, processes, tools, current usage of Tines), their strategic initiatives, and aligning with executive and key stakeholder goals & priorities. You will be able to effectively orchestrate across both customer and internal teams to bring to bear internal resources (Customer Success Engineers, Sales, Product, CS Leadership, etc) to tailor messaging and recommendations to the customer’s specific needs and to identify future-state opportunities for automation, additional feature usage, or recommend maturity of process within the customer’s organization. You will develop Success Plans to help customers drive an automation plan and roadmap, and you will partner closely with Sales teams to deliver customer Executive Business Reviews and QBR’s. Alongside expansion within existing teams, you will play a crucial part in our strategy to expand outside of security teams into other functions where automation potential exists, such as: IT, HR, Product/Engineering & Operations ) - helping to identify these opportunities and gain trust and stakeholder mindshare to extend the footprint and deepen the partnership with Tines. You will become a trusted advisor and subject matter expert on the Tines product, helping to build customer advocacy. At the same time, you will provide feedback to our Product and Engineering teams, helping us shape the future of the product. This role partners closely with Sales, Professional Services, Product teams, Customer Success Engineers, and other internal teams in pursuit of driving deeper partnerships and successful customer outcomes in these accounts. What you will be doing: • Effectively aligning with customer stakeholders in Tines’ higher-spend and more strategic/enterprise set of accounts accounts to ensure stakeholder alignment and value is being delivered along the customer journey - from onboarding through renewal, • In conjunction with a Customer Success Engineer (technical resource), orchestrating a first-class onboarding experience to ensure customer use cases are delivered in the specified timeline and customer users have the knowledge and skills they need to build and automate in the platform, • Reviewing account dashboards, metrics, log-ins, and use cases to determine the health of the customer, • Identifying issues that impact customers and/or challenges in the business and is able to provide thought leadership in finding a customer solution, and to provide recommendations to streamline existing process through automation, • Coordinating onboarding and business reviews to evaluate and review performance, align with customer priorities, drive a automation plan/roadmap, and locate new opportunities to promote usage & expansion within existing and new teams, • Partnering with internal teams to build success plans and account plans, align customer needs with use cases to increase platform usage/adoption/features, and present outcomes to executive stakeholders: VP / C-Suite level alignment, • Proactively identifying risks to the customer achieving their stated goals, and working with the CSE / PM teams and CS leadership to develop and drive a comprehensive risk mitigation plan, • Developing and driving a renewal plan and delivering a strategic message to customer users/analysts, management, and the C-Suite on the value of Tines and strategic recommendations for the account, • Translating technical customer needs to internal technical teams and delivering feedback to the Product team on new feature requests and enhancements to shape and improve the platform What you bring with you: • 8 or more years of experience in a technical account management, customer success, or post-sales role at a technology company., • Experience with a SaaS solutions offering for technical teams (cybersecurity, DevOps, IT, other), • Experience asking questions to uncover problems, locate new opportunities, and translate technical requirements to internal teams and partners., • Knowledge of how to solve complex problems by utilizing internal resources and when to engage management or leadership. Target Annual Earnings (salary + commission): $150-170K Applicants for this opportunity must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-SW1 #LI-Remote At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us ___. We’d love to hear from you. Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.

At SPAR, we help clients scale and grow by delivering cutting-edge Salesforce solutions that improve both Customer and Employee experiences. Our consulting practice is expanding rapidly, serving as a trusted partner for complex solutions across Health & Life Sciences, Contact Centers, Field Service, and emerging AI technologies including Agentforce and Data Cloud. We are seeking a Senior Business Analyst who combines strategic thinking with hands-on business analysis expertise. This role is central to shaping and delivering requirements that ensure measurable business impact and long-term client success. The Senior Business Analyst (BA) serves as the bridge between business needs and Salesforce solution delivery. This role requires expertise in eliciting, documenting, and managing requirements while collaborating with stakeholders and development teams. The ideal candidate will demonstrate consultative leadership, understanding of the business process, strong communication, and the ability to manage requirements across both Agile and strict SOW-driven environments. KEY RESPONSIBILITIES: Business Analysis & Requirements Management • Gather, analyze, and document Salesforce-specific business requirements, ensuring clarity and completeness., • Develop user stories, epics, acceptance criteria, and process flows aligned with Salesforce best practices., • Gather explicit requirements while probing into underlying business needs, consistently asking “why” behind requests., • Ensure requirements emphasize standard Salesforce functionality before considering custom development., • Lead workshops, discovery sessions, and backlog refinement meetings to align on scope., • Collaborate with clients, architects, developers, and delivery leads to clarify needs and feasibility., • Actively participate in Agile ceremonies (planning, stand-ups, refinements, retrospectives)., • Partner with developers and testers to ensure stories are clear, testable, and aligned with Salesforce capabilities., • Validate Salesforce solutions through UAT, ensuring they meet business needs and enhance user adoption., • Analyze processes, identify optimization opportunities, and recommend Salesforce-native improvements., • Create high-quality deliverables: BRDs, FRDs, user stories, wireframes, process flows, acceptance criteria., • Independently produce wireframes and diagrams to reduce reliance on others., • Develop and deliver training materials, FAQs, and enablement content for end users., • Stay current on Salesforce releases and best practices to enhance consulting recommendations., • Mentor junior BAs and contribute to internal knowledge-sharing., • Act as a trusted advisor by balancing agility with contractual precision What Success Looks Like: Success in this role is defined by the ability to: • Deliver clear, testable, and high-quality requirements that enable smooth solution delivery., • Build trusted relationships with clients and delivery teams through proactive communication and leadership., • Serve as the primary source of clarity for requirements, minimizing rework and ambiguity., • Demonstrate agility in working across multiple engagements while ensuring contractual compliance., • Consistently support client adoption and realization of business value from Salesforce solutions., • 8+ years of experience in the software development life cycle, with 6+ years as a Business Analyst., • Experience in a consulting environment with SOW-based engagements., • Strong knowledge of Salesforce Sales and Service Cloud; exposure to Health Cloud or other healthcare-related domains preferred., • Proven ability to create BRDs, FRDs, process maps, UML diagrams, and user stories independently., • Strong facilitation, UI/UX awareness, communication, and stakeholder management skills., • Salesforce certifications (Admin, Business Analyst, or Cloud Consultant) preferred., • Bachelor’s degree in Business, Information Systems, or related field.

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at ___. SmarterDx is seeking a Customer Success Manager who can help our customers thrive. In this role, you will ensure our health system clients have a positive experience with SmarterDx by developing deep relationships with clients, from hospital CFOs to Clinical Documentation Specialists to IT managers and beyond. You will collaborate with cross-functional teams to resolve customer issues, monitor the effectiveness of SmarterDx’s solution post go-live, and coordinate with our implementation team to launch new clients. This position requires exceptional project management, relationship-building, and communication skills. This role is fully remote within the US • Manage a portfolio of existing, “live” customers on the SmarterDx platform, • Develop deep relationships with customers at all levels, acting as the customer's trusted advisor, and providing guidance and knowledge to help them achieve their business objectives, • Be a key contributor to team tools, templates and processes, such as implementation plans, CS playbooks, and customer onboarding processes, • Lead hand-offs from Sales to CS, through implementation and go-live, • Coordinate with internal teams to resolve customer issues, access additional resources, and facilitate the solutions needed by customers, • Monitor client performance, report on financial impact to customer executives, drive product expansion, and work with sales to execute renewals, • Identify actionable insights by combining your understanding of customer needs, revenue cycle operations, and healthcare data, • Deliver customer feedback as a voice of the customer to internal teams, identifying customer needs, ideas, and challenges, and advocate for solutions and product enhancements, • Surface customer success stories, and help build a list of reference customers, • If necessary, coordinate implementation with clients and internal teams to ensure a successful launch, • 3-5+ years experience working in customer success or account management with hospital and/or health system clients, • Hospital revenue cycle experience is essential, • You take radical ownership over troubleshooting problems, • Capable of being both detail-oriented and a big picture thinker, and can tailor communications by appropriately zooming in or zooming out, • You are gracious, empathetic, and excellent in written and verbal communication, • You love to say “yes,” but you know how to say “no”, offer alternative solutions, and have difficult customer conversations in a respectful manner, • You thrive in ambiguous roles and can use critical thinking skills to “figure it out”, • You love variety and are able to wear multiple hats within the same or multiple projects: PM, CSM, trainer, process designer, QA, • Prior experience at a startup--especially as an early member of a new Customer Success team, • Experience using Jira to create and manage tasks and issues, • Strong experience with data analytics $120,000 - $140,000 salary #LI-Remote • Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan., • Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents., • Remote-First Team – Work from anywhere in the U.S., • Unlimited PTO & 10 Holidays – So you can relax and recharge., • 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match., • Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters., • Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: • Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis., • Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success., • Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices., • Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution., • Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase., • Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level., • Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts About You: • Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment., • Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it., • Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker., • Excellent Communication: Your written and spoken communication skills are outstanding., • Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work., • Highly Adaptable: You excel in a fast-paced and dynamic organizational setting., • Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization., • Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner., • Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: • 5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets., • Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team., • Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred., • Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline., • Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred., • Experience with both proactive and reactive customer success motions., • We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how., • Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: 171,200 - 235,400 Zone 2: 154,100 - 211,860 Zone 3: 145,500 - 200,090 • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $171,000 - $235,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,000 - $211,000**, • Zone 3: All other US locations - $145,00 - 200,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

hatch I.T. is partnering with Neovera, to find a Senior Consulting Business Developer. See details below: About the role: Neovera is seeking an experienced Senior Consulting Business Developer with Cyber Security Experience who has a proven track record of success, an established network of contacts, and the ability to provide strategic security advisory services. This is a salary plus commission-based role with no earning caps, offering the flexibility to work independently from a home office. As a trusted advisor, the ideal candidate will provide security strategy services to potential customers while identifying and closing sales opportunities. This role requires self-discipline, independence, and an entrepreneurial mindset. About the Company: Neovera Corporation is a leading provider of professional services specializing in cybersecurity and compliance solutions. We pride ourselves on offering top-tier security consulting through a trusted, low-risk partnership, leveraging respected industry professionals with extensive field experience and security certifications. Benefits: The overall well-being of our employees and their families is important, and Neovera provides many valuable benefits, programs and tools to help manage the various phases, developments, and priorities in your life which include: • Medical and dental insurance coverage, • FSA- health and dependent care expenses, • Telecommuting and work-life balance, • Life insurance, • Short and long-term disability insurance, • Generous paid time off (vacation, sick, floating holidays), • 401(k) retirement plan Essential Duties and Responsibilities: • Initiate and maintain strong relationships with a portfolio of medium, large, and enterprise clients., • Drive new business by leveraging your existing rolodex of contacts and identifying security needs within target accounts., • Provide consultative security strategy services to clients, positioning Neovera Corporation as a trusted partner for long-term growth., • Present and articulate Neovera Corporation’s value proposition, including services and pricing, to prospective clients., • Schedule and lead sales presentations, collaborate with technical teams for detailed service discussions, and follow up on leads to drive conversions., • Draft and present Statements of Work (SOW) and quotes, closing opportunities with new and existing clients., • Conduct market research to understand client security challenges and industry trends., • Identify and pursue new leads by maintaining regular communication with current clients and prospecting new contacts., • Update and maintain accurate client information within Neovera Corporation’s CRM tool, ensuring seamless communication and follow-up., • Track and record client interactions, sales activities, and pipeline progress. Key Competencies: • Build long-lasting relationships based on trust, acting as a strategic advisor on cybersecurity challenges and solutions., • Operate independently with minimal supervision, setting your own schedule and driving your sales pipeline., • Effectively communicate complex cybersecurity concepts to both technical and non-technical audiences, influencing key decision-makers., • Handle multiple sales opportunities concurrently, prioritizing tasks to meet deadlines and sales targets., • Demonstrate a strong understanding of cybersecurity services and solutions, staying informed of industry trends and emerging threats. Qualifications: • A minimum of 5 years in B2B security sales, with a proven track record of leveraging an established network of clients to drive revenue growth., • Exceptional verbal and written communication skills, with the ability to simplify complex technical concepts for diverse audiences, including executives and technical teams., • Demonstrated ability to manage the entire sales process from lead generation through close, consistently meeting or exceeding sales targets., • Strong understanding of cybersecurity solutions, security architecture, and compliance requirements., • Proficient in CRM systems, particularly in managing client interactions, tracking sales activities, and generating insightful reports., • Preferably in Business Administration, Communications, or Computer Science., • Relevant cybersecurity certifications (CISSP, CISM, CRISC) are highly preferred., • A minimum of 5 years in solution selling / business development activities, ideally within cybersecurity or a related industry. Preferred Qualifications: • Thrives in a fast-paced, dynamic environment with the ability to work independently., • A strong commitment to understanding client needs and providing tailored security solutions., • Capable of handling pressure, setbacks, and the evolving needs of a highly competitive market. \n

The Customer Success Associate (CSA) is an early-career role on ClearPoint’s Customer Success team. CSAs own a portfolio of small and mid-market accounts end-to-end and partner with CSMs and CS Leadership on larger accounts. The CSA is the customer’s primary advisor for strategy execution inside ClearPoint and is expected to exercise independent judgment on how each customer should be set up, coached, and grown. This is not a checklist role. It is a judgment role. CSAs decide what each account needs, when to push back on a customer request, when to escalate, and what to recommend at renewal. Our customers should walk away from every interaction smarter and better positioned to be the hero inside their organization. That sometimes means redirecting a request that won’t actually serve them, recommending a different scope, or holding the line on a best practice. It always means showing up as a partner who knows the work. This is an AI-first role. CSAs work side-by-side with Agency’s Kai, our AI teammate, from day one. We expect CSAs to design AI-driven workflows for their accounts, exercise judgment over AI output, and decide when to apply it. The CSAs who succeed here will be doing the work of two or three traditional CSAs because of how they use AI. The ideal candidate is smart, hard-working, hungry, and humble—eager to learn without an ego, motivated to own outcomes, and a genuine team player. You read the agenda before the meeting and the report after it. You ask good questions. You don’t need to be told twice.This role’s primary duty is advising ClearPoint customers on how to execute their strategy inside the platform and exercising independent judgment on the matters listed below. Specifically, the CSA will: • Own a portfolio of small and mid-market customers end-to-end. The CSA decides how each account is structured, what the success plan looks like, when to engage, and what to recommend. The CSA is the primary point of contact and the primary decision-maker on day-to-day account strategy., • Make renewal and expansion recommendations. The CSA assesses account health, identifies risk and expansion signals, and makes the recommendation to leadership on renewal terms, expansion opportunities, and at-risk interventions. These recommendations directly influence revenue decisions., • Exercise judgment on customer requests. Decide when to fulfill a request, when to push back, when to redirect, and when to escalate. Customers do not always know what they need; the CSA’s job is to diagnose and advise, not to take orders., • Advise customers on strategy execution methodology. Coach customers on Balanced Scorecard, OKR, and ClearPoint best practices. Influence how the customer organization runs its strategy process—a matter of significance to their business., • Design and run customer working sessions when they add value. The CSA decides cadence, agenda, and approach based on account-specific judgment—not a fixed playbook., • Partner with CSMs on Enterprise and Growth accounts by leading defined workstreams: customer research, working-session prep, customer-facing materials, and analysis. The CSA owns these workstreams and exercises judgment on approach and output., • Drive product adoption by deciding which features matter for each account and how to position them against the customer’s goals., • Design AI-driven workflows. Build prompts, workflows, and automations using Agency and other AI tools. Exercise judgment over AI output, catch errors, and own the final work product., • Provide structured product feedback to Product, Sales, and Marketing as a voice of the customer., • Contribute to internal initiatives that improve how the CS team operates.Outside of the primary advisory duties above, the CSA will also:, • Triage and respond to customer support tickets in coordination with the Customer Support and CSE teams. Support work is a secondary duty and is expected to represent a minority of the role., • Run onboarding sessions for new customers, applying CSA judgment on how each customer should be set up.This job description is not a comprehensive list of duties. Responsibilities and activities may change at any time, with or without notice—often quickly.We measure CSAs on outcomes, not inputs:, • Strategic Coaching. Customers see you as someone who knows the work and helps them think more clearly—not just as a software contact., • Onboarding and Adoption. Your customers reach first value quickly and feel set up for long-term success., • Retention and Expansion. Your renewal recommendations are sound. Your customers renew because ClearPoint is critical to their work, and they grow because you helped them see what was possible., • Judgment Quality. The decisions you make on account strategy, escalation, and customer requests hold up over time., • AI Leverage. You consistently demonstrate that AI is multiplying your output—your responsiveness, your depth, your reach., • Trajectory. You’re visibly getting better month after month. The CSA role is a launchpad into CSM, CSE, and other roles across the company.This is not a 9-to-5 job. We’re also not asking anyone to work 996. The reality sits in between: this is a startup environment, things move fast, and you will not be working banker’s hours. this is a startup environment, things move fast, and CSAs are trusted to be present when it matters and to step back when it doesn’t. What you get in exchange is the chance to shape things and make an impact from day one. Your judgment matters, your work gets seen, and you grow fast. The CSA role is a launchpad—the people who do it well move into CSM, CSE, or other roles across the company. This position is fully remote but candidates must live in the greater DC metro area (DC, MD, VA, PA). Expectation of 2–3 days per month in-office or in-person for team events, working sessions, and customer meetings. We hire and promote against our core values. You should be able to come to an interview with concrete examples from your current or past work and of how you have lived each of them (If those examples don’t come naturally, this probably isn’t the right seat): • We Care About The Customer: A time you made your customer the hero, where they walked away looking smart to their organization because of how you showed up. We are partners, not vendors., • We Play To Win: A time you held yourself or your team accountable for great work, and what you did when the bar wasn’t being met., • We Are Passionate: A time you worked hard, got stuff done, and still made the work fun. Bonus if you can describe a culture you helped build, not just lived in., • We Are Exceptionally Open: A time you flagged a problem early, asked the awkward question, or surfaced something uncomfortable instead of letting it sit., • We Are Welcoming: A time you helped build an environment where people with different backgrounds or perspectives could do their best work., • Hungry. You want the work. You want to learn. You want to be good at this, • Humble. You ask questions, you take feedback, and you don’t pretend to know things, • Fast. You move quickly, write clearly, and don’t need a lot of structure to make progress, • Comfortable with ambiguity. Priorities shift, processes change, and that’s okay, • Direct. You say what you think, you push back necessary, and you don’t hide bad news, • AI-fluent or AI-curious. You already use AI in your day-to-day, • Clear communicator. You write well, you listen, and you can explain things well, • Organized. You can juggle a big task list and prioritize without dropping balls, • Curious. You read. You poke at the edges. You want to understand why, not just what, • Bachelor’s degree or four years of relevant experience., • Working fluency with Microsoft Office Suite required., • Hands-on experience using AI tools (Claude, ChatGPT, Agency, Copilot, etc) preferred., • Previous coursework or experience in strategy or performance management preferred., • Customer-facing experience, particularly in technology, preferred., • $50,000 - $70,000, • Performance-based bonus program, • Competitive salary commensurate with your experience, • Performance-based bonus program, • 100% paid health insurance & dental insurance, • 401(k) program, • Open vacation policy, • Professional development, training, and mentorship programs, • Chance to get in on the “ground floor” of a tech company with startup energy, • Ability to make a difference from day one, • Fantastic colleagues and customers, • Employee referral bonuses to encourage the addition of great new people to the team, • Team events and offsite retreats, • Company organized volunteer days, • Candidates must live within ~100 miles of Arlington, VA and lives in the following states: VA, DC, MD, PA., • Employment is contingent upon successful completion of the I9 Federal work authorization verification. We don't offer visa sponsorship or work permits. Please read this posting carefully, visit our website, learn about us, and then apply. To be considered, please fill out the form and attach your resume. We needed someone yesterday, and we are excited to grow our team, so if you're a good fit, expect this process to move quickly. Pre-Employment Background Checks All offers of employment are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary and may include: Social Security Verification, Criminal History, Credit History, Personal and Professional References, social media, Prior Employment Verification, Educational Verification, and Motor Vehicle Records. ClearPoint reserves the right to modify this policy at any time without notice. EEO Statement ClearPoint Strategy provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply. Physical Requirements This is sedentary work requiring typing and other and repetitive motions. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels. Visual acuity is required for operation of a computer and for observing general surroundings and activities. The worker is not subject to adverse environmental conditions.

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the role: We are seeking a committed Enterprise Sales Executive with a successful background in sales and account management, ideally within open source or similar enterprise software environments. In this role, you will be a key driver of our growth strategy, directly impacting the stability and expansion of our recurring revenue. This position is ideal for a sales professional who has experience in landing new clients, retaining existing customers, and driving account expansion for early-stage enterprise products in a dynamic, entrepreneurial setting. What You’ll Be Doing: * Develop and execute sales strategies to target enterprise customers, focusing on building and maintaining a robust pipeline that drives long-term growth. * Own the entire sales cycle, from prospecting and initial outreach to contract negotiations and closing deals, while consistently meeting or exceeding revenue targets. * Collaborate with internal teams, including product, marketing, and customer success, to ensure a seamless sales experience and alignment on customer needs. * Identify customer pain points and align our solutions to address these, delivering customized product demos and presentations tailored to their specific business needs. * Build and nurture relationships with C-level executives and key decision-makers within target accounts, establishing yourself as a trusted advisor and ensuring customer satisfaction and retention. * Lead account planning efforts by researching potential customers, understanding industry trends, and developing strategies to win new business and grow existing accounts. * Monitor and manage sales activities and results, accurately forecasting opportunities and keeping detailed records of interactions and progress in CRM systems. * Stay updated on industry trends, competitor offerings, and market changes to position our product effectively and maintain a competitive edge. * Contribute to business growth initiatives, providing feedback to product and marketing teams to influence product development and go-to-market strategies. * Represent Kong with professionalism, acting as a brand ambassador at industry events, conferences, and customer meetings. What You’ll Bring: * 7+ years of experience in enterprise sales (>1k employees), with a proven track record of closing complex deals in a SaaS, cloud, or enterprise software environment. * Demonstrated success in selling to large enterprises, particularly to senior-level executives and across multiple departments. * Strong consultative selling skills, with the ability to understand customer needs and present compelling solutions that drive business outcomes. * Excellent communication and negotiation skills, capable of managing high-stakes conversations and building lasting relationships with stakeholders. * A results-driven mindset, with a passion for meeting and exceeding sales goals and revenue targets. * Experience working with CRM platforms (e.g., Salesforce) and leveraging data to forecast accurately and track sales metrics. * Knowledge of open-source software, APIs, or infrastructure software is highly advantageous. * Ability to thrive in a fast-paced, entrepreneurial environment, taking ownership of your sales territory and adapting to changing market dynamics. * Analytical and strategic thinking, with a knack for identifying business growth opportunities and devising plans to capitalize on them. About Kong: Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit ___ or follow us on X @thekonginc.

Job Title: Customer Support Travel Agent Location: Remote – USA Based Join Vacation Advertiser – Where Travel Dreams Come True! Are you passionate about helping others? Do you love travel and enjoy providing exceptional service? At Vacation Advertiser, we inspire travelers to explore the world and help them book unforgettable experiences. Now, we’re looking for a Customer Support Travel Agent who shares our passion for travel and people to join our growing team. As a Customer Support Travel Advisor, you’ll be the voice of Vacation Advertiser, delivering friendly, helpful, professional experience to every customer—whether they’re looking to plan their next getaway, need assistance with booking, or have a question about one of our services. What You’ll Do: • Respond to customer inquiries via phone, email, and chat in a timely and professional manner, • Assist clients with booking travel arrangements and troubleshooting issues, • Provide detailed information about destinations, services, policies, and promotions, • Ensure customer satisfaction by resolving concerns quickly and effectively, • Collaborate with travel advisors, sales teams, and vendors to solve complex issues, • 1+ years of experience in customer support, hospitality, or travel-related services, • Excellent communication and interpersonal skills, • Tech-savvy and comfortable using CRM platforms and booking tools, • Ability to stay calm and organized in a fast-paced environment, • Passion for travel and desire to help others plan incredible vacations, • A proactive attitude and strong problem-solving skills, • Must have an entrepreneur mindset!Preferred (but not required):, • Experience in the travel industry or familiarity with travel booking systems, • Knowledge of all-inclusive resorts, cruises, and European vacations, • Job Status: Full-time or Part-time, • Schedule: Flexible with some preferred weekend availability, • Location: Remote (U.S.-based only), • Perks:, • Travel discounts, • Training, • Work-from-home flexibility, • Opportunities for growth within the company Why Vacation Advertiser? Vacation Advertiser is more than a travel company—it’s a community of travel lovers helping people create memories around the world. We believe in doing work that matters, supporting one another, and encouraging personal growth. If you want to be part of a fun, friendly, and purpose-driven company, we’d love to hear from you! Ready to Apply? We’re excited to meet you! If you meet the qualifications and are passionate about customer support and travel, apply now. Please only apply if you meet the listed requirements.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Public Sector Solutions Architect, you'll be a trusted advisor to U.S. government customers, helping them understand how GitLab's Enterprise Edition and DevSecOps platform can address real business and mission outcomes. You'll own the technical evaluation and validation stages of the sales cycle, guide customers through proofs of concept and value, and connect GitLab's modern software development, operations, and cloud capabilities to measurable value. In this role, you'll work closely with sales and cross-functional GitLab teams, provide technical guidance from first conversation through successful deployment, and act as a customer advocate back into Product, Sales, and Marketing. With your TS/SCI with poly clearance and deep familiarity with government environments, you'll shape and execute strategies that build mindshare, expand GitLab usage, and establish long-term, trusted relationships across public sector accounts. • Engage with public sector customers, both onsite and remotely, to provide technical expertise and guidance throughout the pre-sales process, including tailored demos, technical presentations, and hands-on workshops., • Collaborate with the sales team to shape and execute account strategies that drive GitLab adoption within government environments., • Own the technical evaluation process, including proof of concept (POC) and proof of value (POV) design and delivery, tender and audit support, and technical input into proposals., • Lead the creation of Customer Success Plans that capture technical success criteria and handoff details from the pre-sales process, ensuring a smooth path to deployment and adoption., • Build and deepen relationships with technical and business stakeholders so they become advocates for GitLab within their organizations., • Serve as the customer advocate internally by channeling feedback and insights to Product, Sales, Marketing, and other GitLab teams to influence roadmap and messaging., • Maintain and expand your expertise in GitLab and related technologies, including modern software development, operations, and cloud practices, and create reusable examples and assets for customers and partners., • Run Value Stream Assessments with support from senior Solutions Architects to identify opportunities for customers to improve their software delivery with GitLab., • Active TS/SCI clearance with polygraph and ability to meet all applicable government eligibility requirements as a United States Person., • Residing in the Washington, D.C. area and ability to travel for onsite engagement with public sector customers, based on business and customer needs., • Background in technical pre-sales, consulting, or information technology roles, ideally with U.S. public sector or federal customers, where you guided customers through evaluations and solution design, • Hands-on experience using GitLab and familiarity with modern software development and operations practices, such as CI/CD, DevSecOps, and automation, • Experience with cloud computing platforms and related technologies in regulated or security-conscious environments., • Ability to connect technical solutions to measurable business or mission outcomes and to advise senior stakeholders on tradeoffs and options., • Strong, confident communication and relationship-building skills, including leading customer meetings, demos, and value-focused conversations in close partnership with sales and cross-functional teams, • Openness to learning, seeking feedback, and building new skills, including familiarity with GitLab's Solutions Architect handbook and related resources. The Public Sector Solutions Architect role is part of GitLab's Solutions Architect team, a group of trusted technical advisors who help government customers understand, evaluate, and adopt the GitLab DevSecOps platform. You'll work closely with account teams, Customer Success, and Product to support public sector organizations, with a particular focus on agencies that require TS/SCI with polygraph. The team is distributed and collaborates asynchronously across time zones using GitLab and our handbook-first practices to share knowledge, reusable examples, and best practices. You'll help the team address unique public sector challenges such as security, compliance, and mission-critical software delivery, and contribute customer insights that shape our product direction. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $102,900 - $220,500 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Cribl does differently. What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Location: Washington D.C The Customer Success Engineer (CSE) acts as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. This highly technical role needs to coordinate and strategize across several functions to enable customers to realize continuous value. CSEs must be data-driven to drive efficiency in communicating with all federal and public sector customers. The CSE must be ready to engage with various technical functions within an organization while also being able to demonstrate the value of Cribl in business discussions with company executives. The goal is to help our customers become successful and enthusiastic Cribl champions throughout the customer journey. As An Active Member Of Our Team, You Will… • Act as a trusted/strategic advisor for customers, driving the entire Customer Success lifecycle from onboarding to expansion, • Become the trusted Cribl product expert as customers build out observability pipelines to transform data in their organization, • Establish and maintain relationships with stakeholders and senior management to drive success plans and KPIs at our largest customers, • Communicate effectively to our tech touch customers utilizing our customer success platform to automate our ability to respond using data-driven metrics, • Drive continued and expanded value by expanding usage of existing use cases and identifying new use cases, teams and data sources to reduce, enrich, and route data, • Clear, effective communicator and collaborator working cross-functionally with the Cribl sales, marketing, product, experience, and engineering teams as the voice of the customer, • Keep our customers healthy in their customer journey with Cribl to realize value with their purchase and continue to grow as a customer, • Continually inspire, mentor, and coach team members as an integral piece of the Customer Experience organization, • We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours If You’ve Got It - We Want It • Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success and empathy for customer outcomes and value, • Experience with Federal or Public Sector organizations., • Local to the greater Washington D.C. area, • GovCloud or FEDRAMP Experience, • Customers first, always mindset with great communication and relationship management skills that can manage customer expectations with empathy., • Customer facing presentation history in program reviews or similar events, • Direct experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle, • Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes, • Quick learner with good technical and problem-solving skills Bonus Points/Preferred Qualifications: * • Direct experience with Cribl products or the Administration of Data Engineering platforms (Splunk, Elastic, Datadog, Snowflake, etc.), • Solid technical understanding of managing customers through Customer Success Platforms such as GainSight, • Working knowledge of major cloud providers (AWS, Azure, GCP), • Good jokes, or maybe better, bad jokes, • Must be able to obtain a US Security Clearance Salary Range ($110K - $180k) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus. #LI-JK1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at ___.

Description Company Background PCS Software, Inc. is an AI platform for the transportation logistics marketspace providing the trucking industry’s most effective transportation management platform (TMP) to improve fleet management and delivery systems and increase profits for our customers. Through innovation and invention, our software individualizes work routines, consolidates workflows, and streamlines management controls to improve accountability, transparency, and eliminate costly and redundant manual processes. Trucking companies and freight brokers trust PCS to optimize their dispatch, accounting, and fleet operations. TL, LTL, Intermodal, and freight brokerage services use our TMP to automate operations, easily access information, and reduce inefficiencies to maximize sales and revenue. Founded in 1997 and located in Houston, Texas, PCS Software is the leading developer of hosted software solutions designed specifically for the ground transportation industry. Job Description: Senior Account Executive As a Senior Account Executive, you will be responsible for building the PCS Software client base and procuring new business logos by contacting new prospects through cold calling and on site customer visits and closing multi-year licensing agreements. This requires strong product knowledge, excellent written and verbal communication skills, critical thinking and problem-solving skills, as well as consistent follow-through and solid organizational skills in order to provide best-in-class service to our transportation and logistics customers. The Senior Account Executive must have a strong "hunter" mentality and proven record of meeting and exceeding past sales KPI's over the past 5 years. This position is based in Tennessee with approximately 20% scheduled regional travel to meet with clients on site and to attend trade shows and customer events. This position has a base salary plus a monthly commission structure for a very healthy total compensation package. Responsibilities • Follow-up with current lead opportunities and contact new prospects via outbound calling. This position leaves you in total control since you will receive approximately 50% of your sales qualified opportunities from the marketing and business development team, but will always be responsible for sourcing about 50% of your leads from your own outbound hunting., • Strategically build a strong pipeline to ensure quota is consistently met. You will have an annual goal, but we pay commissions monthly, so if you are motivated by money, then this is a great plan!, • Coordinate with the Platform Engineers to schedule demonstrations that highlight specific elements of the PCS platform and perform your own product demonstrations as necessary., • Deliver amazing customer service to potential clients as an ambassador and face of the company, but more important is for you to know the customer's transportation business challenges inside and out because you function as a trusted advisor and business partner to our customers. You need to understand not only the PCS product offering inside and out, but understand the domain specific needs that challenge the transportation and logistics industry and leveraging the value of our platform, services, and training resources to solve mission critical issues., • Identify decision makers and establish relationships with key players to generate interest and close deals., • Document daily sales activity and communicate information regarding prospects and opportunities via Salesforce.com., • You will complete the full sales cycle filled with potential prospects beginning with the initial contact and then with constant follow-up calls, negotiate and close sales agreements, and closely champion your clients from pre-sales phase to the implementation process. Primary Work Location: remote from your home address in the Nashville, TN regional area Start Date: Immediately Type: Full-time employment Department: Sales Why Join PCS? PCS Software, Inc. is the perfect combination of a fun work environment that rewards your demanding work with amazing opportunities for career growth and personal development. If you want to be the newest member of a vibrant group of energized technology leaders in an innovative and entrepreneurial environment, then apply online today to start building solutions that customers will love to use and join a company that truly rewards your challenging work and values your talented contributions. PCS Software, Inc. is also considered one of the best places to work because of our competitive compensation plans, comprehensive benefits plan with options for medical, dental, and vision premiums for you and your dependents, 401k with a 4% match, unlimited PTO package, optional term life insurance and disability insurance, a truly creative and fun working environment, paid training and development opportunities, employee recognition programs, and amazing opportunities for career growth and personal development, not to mention a chance to work with some of the best coworkers you will ever meet! Work Authorization No calls or agencies please. PCS Software, Inc. will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship is provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. This job description provides many examples of the types of responsibilities required but is in not intended to be a comprehensive list. The incumbent will complete other job responsibilities as needed which are not specifically described in this document. PCS Software, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. We thank all respondents for their interest in PCS Software, Inc. However, only those selected for an interview will be contacted. Requirements Qualifications • 5+ years of direct and inside sales experience with small and medium transportation business focus., • 5+ years proven ability to hunt and prospect for sales opportunities via outbound calling, F2F customer meetings, and industry marketing events and campaigns., • B2B phone sales experience required., • 2+ years sales experience in one of the following: Transportation or Logistics Software Sales, SaaS Sales, Platform Sales, Technology Sales, or other related industry experience., • CRM experience, preferrably, Salesforce., • Demonstrated ability to consistently achieve and exceed quota. This is not a laid back role where you inherit accounts and take orders. You are dealing with transportation industry clients who work long hours, are constantly stressed, and need to know you have their back., • Proven ability to manage leads, manage a pipeline, and forecasting. You will need to be business math savvy. We want you to know your numbers inside and out., • Proven record of selling solutions over the phone and in the field with persuasive closing techniques and preferrably formal sales methodology and/or software demo training.

We are seeking a highly skilled Senior Accountant - independent contractor - with a focus on Intacct to serve as a strategic advisor and mentor within our Client Accounting Advisory Services (CAAS) team. This role is ideal for a results-driven accounting professional who thrives in a fast-paced, global environment and excels at providing high-value accounting and advisory services. While this position does not have direct reports, it requires strong leadership, mentorship, and collaboration skills to guide a team of staff and senior staff accountants and support client success. The Senior Accountant will be responsible for managing client engagements, optimizing financial processes, and ensuring accurate financial reporting. This role plays a critical part in advising clients on best accounting practices, system implementations, and operational efficiencies. The ideal candidate will have a strong technical background in outsourced accounting, experience in a multi-client environment, and the ability to provide strategic financial insights. Additionally, this individual will lead month-end close processes, client onboarding, and financial system implementations, leveraging tools such as FloQast for close management, Sage Intacct for financial automation, and other cloud-based ERP solutions to ensure efficiency, accuracy, and real-time visibility into financial operations. The ability to implement workflow automation, reconcile accounts at scale, and provide data-driven financial insights will be essential to success in this role. If you are a results-driven accounting professional who excels at client advisory, financial leadership, and strategic execution, we invite you to apply. As a platinum Sage partner, TydeCo and our partner entity TydeCo U we specialize in delivering cutting-edge ERP and HRP solutions such as Sage 300 Cloud and Sage Intacct. We also offer Outsourced Accounting solutions to help clients streamline financial operations and scale with confidence. Our dedication to innovation, excellence, and client success ensures businesses not only adopt our solutions but thrive in competitive markets. If you're ready to lead in a fast-paced, high-impact environment, we invite you to be part of our journey. This position will report to the Team Manager(s). This position is fully remote and can be based anywhere in the U.S. Key Responsibilities Global Support • Operate within a global framework, ensuring adaptability to support teams, meet deadlines and participate in virtual meetings across multiple time zones based in Canada, South Africa, U.K. or the U.S., as needed., • Collaborate with international stakeholders, adjusting to varying schedules and priorities as needed., • Facilitate seamless communication and coordination across CAAS teams to support sales operational efficiency., • Maintain flexibility in scheduling to accommodate time-sensitive tasks and cross-regional collaboration. Advanced Accounting & Financial Analysis • Lead the month-end and year-end close processes, including journal entries, accruals, and financial reconciliations., • Prepare and analyze financial statements, management reports, and financial forecasts to support client decision-making., • Ensure compliance with GAAP and financial controls, maintaining audit-ready financial records., • Utilize FloQast for close management, reconciliation tracking, and workflow automation. Client Advisory & Relationship Management • Serve as a trusted financial advisor to clients, offering data-driven insights and recommendations., • Lead client onboarding and Sage Intacct implementations, ensuring financial systems are optimized., • Provide fractional Controller-level support, offering strategic financial insights and operational efficiencies., • Assist in the implementation and migration of accounting systems, ensuring smooth onboarding and system optimization., • Conduct systems analysis to evaluate and optimize clients’ utilization of Sage Intacct, ensuring alignment with operational goals, • Deliver tailored training to clients on the effective use of Sage Intacct, empowering them to maximize system capabilities and ensure long term success, • Conduct quarterly financial reviews with clients, providing actionable insights for improved business performance,. Client Engagement & Project Contribution • Maintain minimum billable hours as defined by leadership., • Provide strategic recommendations to improve clients’ HR and payroll efficiency., • Collaborate with sales/account management teams to align deliverables with scope and client expectations., • Identify service expansion opportunities and areas of client value. Technology & Operational Efficiency • Leverage Sage Intacct and QuickBooks Online as primary accounting platforms for financial reporting, automation, and process optimization., • Implement best practices for financial operations, including automation, process standardization, and internal controls to enhance accuracy and efficiency., • Support financial technology integration projects, ensuring seamless adoption of new tools and systems for accounting, payroll, and reporting functions., • Assist in payroll processing and compliance, working with payroll systems to ensure accurate wage calculations, tax filings, and reporting., • Optimize reconciliation and close processes using FloQast, QuickBooks Online, and Sage Intacct, improving efficiency, accuracy, and timeliness., • Drive continuous improvement initiatives, staying ahead of industry trends and technological advancements. Senior Mentorship • Guide and mentor Staff Accountants, providing technical expertise, process training, and career development support., • Review work prepared by Staff Accountants, ensuring accuracy and adherence to best practices., • Act as a subject matter expert for Sage Intacct, QuickBooks Online (QBO) and other cloud-based financial tools, supporting internal training and implementation efforts., • Foster a culture of continuous improvement and knowledge-sharing within the CAAS team., • Collaborate across departments to enhance service offerings and improve client outcomes., • Stay ahead of industry trends to drive continuous improvements in outsourced accounting services. Internal Collaboration & Process Alignment • Participate in global accounting meetings, ensuring consistency and compliance across financial processes., • Work cross-functionally with operations and finance teams to align accounting practices with business needs., • Assist in the preparation of audit schedules, tax filings, and financial compliance documentation., • Provide support to leadership by preparing financial data, reports, and insights for internal decision-making. Key Attributes • Resilience and Adaptability: You excel in a global, fast-moving environment, balancing multiple client engagements, financial reporting requirements, and operational challenges while ensuring quality and timeliness., • Attention to Detail: Your deep expertise in multi-entity, multi-currency accounting ensures accuracy in financial reporting, reconciliations, and compliance efforts. You take pride in delivering audit-ready financials., • Collaborative Mentorship: As a mentor to staff accountants and a strategic partner to senior leadership, you drive cross-functional collaboration, ensuring accounting functions align with broader business objectives., • Client-Centric Advisory Mindset: You go beyond transactional accounting to provide financial insights, advisory services, and operational improvements that help clients optimize their financial processes., • Problem-Solving and Analytical Excellence: With a data-driven mindset, you analyze financial trends, identify opportunities for efficiency, and leverage automation tools such as Sage Intacct, FloQast, and QuickBooks to drive operational improvements., • Strategic Accountability: You take ownership of financial performance, reporting accuracy, and process optimization, ensuring that best practices are implemented across financial close, payroll processing, and tax compliance., • 10+ years of accounting experience as a Senior Accountant, Senior Staff Accountant or Sr. Controller preferably in outsourced accounting, advisory services, or a CPA firm., • Bachelor’s degree in Accounting, Finance, or a related field; CPA or CPA eligibility preferred for Senior Staff Accountant or in lieu of degree 12+ years of relevant experience., • Proficiency in Sage Intacct (Required), including:, • Proficient in Core Financial Modules, • Experience creating Financial Reports, • Experience with Multi-Entity environments, • Experience with Advanced Workflows, • Experience using FloQast for close management, reconciliation tracking, and workflow automation (Required)., • Strong technical expertise in multi-entity, multi-currency accounting functions., • Experience with payroll, sales tax filings, and financial audits., • Strong analytical skills with a proactive problem-solving mindset. Preferred Experience • Background in SaaS, outsourced accounting, or financial consulting., • Familiarity with ERP implementations and financial technology integrations. Work can take place either in an open office setting or remote setting with the expectation to travel onsite based on business and management needs. This is a full-time position that requires the ability to work a flexible and regular full-time schedule. It requires the ability to sit and work at a computer for extended periods of time and communicate effectively with a diverse audience in person, by phone and by computer. About Us TydeCo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from qualified candidates of all backgrounds, regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy, maternity, or any other legally protected characteristics.

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. Discord is evolving how we generate revenue whilst staying true to our values of user trust and authentic community connection. As a Senior Manager of Ads, Revenue & Commerce Policy, you'll play a pivotal role in shaping the policies that govern our revenue products — from advertising and Nitro subscriptions to creator revenue, app monetization, and our Developer Policy. You'll be the founding leader of the Ads, Revenue & Commerce Policy team, working at the intersection of business growth, user safety, and brand safety. In this role, you'll develop content and product policies that enable Discord's revenue initiatives whilst protecting our users and brand. You'll translate complex regulatory requirements and industry standards into practical, scalable policies. You'll advise product teams on safety risk, helping them build with safety by design from the start. You'll manage and mentor policy experts with varying levels of experience, helping them grow whilst delivering high-quality policy work. And you'll partner across Legal, Trust & Safety, Product, Revenue, Sales, and Business Partnerships to ensure our commercial products reflect Discord's commitment to user wellbeing. What you'll be doing • Manage and develop a team of policy experts with various experience levels, providing mentorship, strategic direction, and support for their professional growth, • Develop and maintain comprehensive content and product policies for Discord's revenue products, including advertising (Quests, Video Quests), Nitro subscriptions, creator monetisation, app monetisation, Developer Policy, and emerging commercial initiatives, • Serve as the primary policy advisor to revenue product leaders and developers, providing guidance on safety risk assessment, policy implications, and compliance requirements throughout the product development lifecycle, • Translate regulatory requirements (such as advertising standards, consumer protection laws, and platform integrity regulations) into actionable policy frameworks and operational guidance, • Collaborate with Trust & Safety to create clear, enforceable policy criteria and decision frameworks that scale across our global moderation workflows, • Partner with Legal to ensure policies align with regulatory obligations whilst enabling business objectives, • Work cross-functionally with Product, Engineering, Data Science, Revenue, Sales, and Business Partnership teams to identify policy gaps, evaluate product changes, and balance user safety with product innovation, • Create external-facing policy documentation and user-facing communications that explain our commercial policies in Discord's authentic voice, • Monitor industry trends, peer company approaches, and emerging regulatory developments in online advertising, creator economies, and platform monetisation, • Lead policy reviews and risk assessments for new revenue product launches, providing strategic recommendations to senior leadership, • Represent Discord externally to business partners, advertisers, and other external stakeholders What you should have • 7+ years of experience in trust and safety, content policy, product policy, or advertising policy roles at technology platforms, ads tech, communication services, or online marketplaces, • 2+ years of experience managing policy professionals, with a track record of developing talent and building high-performing teams, • Deep knowledge of advertising policies and industry standards (e.g., IAB guidelines, platform advertising policies, brand safety frameworks), • Experience advising product teams on policy implications and conducting risk assessments for new product features, • Demonstrated ability to write clear, enforceable policies that balance user protection, business needs, and regulatory compliance, • Strong understanding of platform integrity issues, including fraud, scams, and other harmful content in commercial contexts, • Familiarity with relevant regulations such as consumer protection laws, advertising standards, children's safety regulations, and platform transparency requirements, • Excellent stakeholder management skills with the ability to influence without authority and build consensus across Legal, Product, Trust & Safety, Revenue, Sales, and Business Partnership teams, • Experience creating scalable operational guidance and training materials for content moderation teams, • Outstanding written and verbal communication skills, with the ability to distil complex policy issues into executive briefs and user-facing documentation, • Analytical mindset with the ability to use data and user research to inform policy decisions This position is US-based and can be remote but if you live in the Bay Area, you’re welcome to work from our beautiful SF office. The US base salary range for this full-time position is $232,000 to $261,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord? Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking ___

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Role - Salesforce Architect (Manufacturing Domain) Location - North Wales, PA 19454 Working Model - Onsite - Hybrid (2-3 day's work from office) Employment type - Full-time Employee Must have skills: Salesforce Manufacturing domain, CPQ (Minimum 3-4 project execution) Good to have: Salesforce Manufacturing Cloud, RCA (Minimum 5-6 months) Job Overview: 1. Architecture & Solution Design Lead end-to-end Salesforce solution architecture across Manufacturing Cloud, CPQ/RCA, and B2B Commerce. Design scalable, secure, and high-performance architectures integrating Salesforce with ERP, OMS, PLM, Data Lakes, and third-party applications. Ensure solutions follow Salesforce Well-Architected Framework and best practices for multi-cloud deployments., 2. Technical Leadership Act as the technical authority for Salesforce implementations—guiding developers, admins, and integration specialists. Provide hands-on development guidance for complex Apex, LWC, flows, API integrations, and custom data models. Review and approve technical designs, integration patterns, and data migration strategies., 3. Manufacturing Cloud Expertise Lead configuration and customization of Manufacturing Cloud features including Sales Agreements, Account-Based Forecasting, and Program Management. Design data models and process flows for manufacturing-specific scenarios such as channel sales, supply chain planning, and partner collaboration., 4. Revenue Cloud (CPQ/RCA) Expertise Architect complex product configuration models, pricing rules, discounting strategies, and approval workflows. Oversee migration strategies from legacy CPQ tools to Salesforce CPQ/RCA. Optimize performance for large data volumes and high transaction loads., 5. B2B Commerce Expertise Design B2B Commerce storefronts with optimized product catalogs, pricing, account hierarchies, and self-service order management. Integrate commerce processes with CPQ and ERP for end-to-end quote-to-cash automation., 6. Stakeholder & Client Engagement Collaborate with business stakeholders to translate requirements into technical designs. Present architecture solutions to executives, technical teams, and business sponsors. Serve as a trusted advisor to clients on Salesforce roadmaps and ROI., 7. Governance & Quality Establish coding standards, CI/CD pipelines, and DevOps best practices. Ensure compliance with security, privacy, and regulatory requirements in manufacturing industries. Required Skills & Qualifications: • 10+ years in Salesforce architecture, with 5+ years in a lead/architect role., • Deep expertise in Manufacturing Cloud, Salesforce CPQ/RCA, and B2B Commerce (3-5 years’ experience)., • Strong Apex, LWC, SOQL, Integration (REST/SOAP APIs, MuleSoft) skills., • Experience integrating Salesforce with ERP (SAP, Oracle, Infor), OMS, and commerce platforms., • Proven track record delivering large-scale multi-cloud Salesforce projects., • Salesforce certifications strongly preferred: Salesforce Certified Technical Architect (CTA) – preferred Manufacturing Cloud Accredited Professional Salesforce Certified CPQ Specialist or Revenue Cloud Consultant Salesforce B2B Commerce Developer/Administrator., • Strong understanding of data modelling, performance optimization, and security architecture. Excellent communication and leadership skills. Preferred Experience Knowledge of Data Cloud, AI/Einstein, and Tableau CRM for manufacturing analytics. Exposure to industry-specific templates and accelerators for manufacturing., • Experience with global deployments and multi-language/multi-currency implementations. Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.

About Instruqt At Instruqt, we believe the future of enterprise growth will be built on experience, not explanation. We power hands-on product experiences for developer-first software companies like Elastic, MongoDB, Datadog, and HashiCorp. Our platform helps marketing, sales, and education teams turn product adoption into revenue acceleration. We are a fast-growing SaaS company (~$8M ARR in 2025, 122% NRR, 94% logo retention) building the category-defining platform for hands-on product adoption. Location: Remote (US, Canada) - East Coast Preferred We are now hiring a Senior Customer Success Manager / Architect to help drive expansion, retention, and measurable ROI across our strategic customer base. The Role This is not a traditional “check-in and QBR” CSM role. This is a revenue-impacting, expansion-focused, value-driven role responsible for: * Protecting and growing $50K–$500K+ ARR accounts * Driving measurable adoption across GTM teams (Marketing, Sales, Education) * Own the customer journey from Onboarding to Expansion * Proving ROI in business terms * Turning champions into advocates You will manage a portfolio of developer-first software companies and serve as a strategic advisor to Marketing, Sales Engineering, and Customer Education leaders. What You’ll Own: * Retention & Health * Maintain >95% gross retention across your book * Identify churn risk early (budget, adoption gaps, technical blockers) * Drive executive alignment and renewal strategy 120+ days in advance 2. Expansion Revenue * Drive land → expand motion across GTM departments * Identify upsell opportunities tied to: * Increased usage * New use cases (Marketing → Sales → Education) * Strategic initiatives * Partner with AEs to close expansion deals ($50K–$500K+ ARR) 3. Adoption & Time-to-Value * Own onboarding for strategic accounts * Ensure successful adoption and utilization of new product and feature releases. * Reduce friction in content creation and scaling 4. ROI & Executive Alignment * Quantify value with your customers in terms of: * Reduced churn * Increased pipeline * Higher win rates * Faster onboarding * Run executive QBRs tied to measurable business impact 5. Advocacy & Champions * Develop multi-threaded relationships * Cultivate referenceable customers * Contribute to case studies and referrals What “Great” Looks Like: In your first 12 months, you will: * Maintain 95%+ logo retention * Contribute meaningfully to 120%+ NRR * Drive at least 2–4 expansion motions across your portfolio * Elevate conversations from “lab usage” to “revenue impact” * Build trusted advisor relationships with Director+ level stakeholders Who You Are: Experience * 5+ years in Customer Success, Account Management, or Strategic Consulting * Experience managing $100K+ ARR SaaS accounts * Experience selling or supporting technical products (DevOps, Data, Security, Cloud Infra preferred) * Comfortable working with Sales Engineers and technical stakeholders Skills * Strong business acumen, can tie product usage to revenue impact * Confident in executive conversations * Data-driven and analytical * Expansion-oriented mindset * Clear, structured communicator Bonus * Experience supporting Marketing or DevRel teams * Familiarity with developer tools * Background in technical education or enablement * Sales or Sales Engineering experience Why This Role Matters Instruqt’s growth depends on: * Expansion inside existing accounts * Increased product adoption across GTM teams * Clear ROI storytelling * Strong champions who bring us into new companies Customer-centricity is central to our growth strategy. This role is critical to unlocking the next stage of expansion. Compensation * Competitive base salary * Performance-based variable tied to retention and expansion * Equity participation * Remote-first culture * High-impact, high-visibility role If you want to build category-defining customer relationships at a company shaping the future of product adoption, we’d love to talk. Your application has been successfully submitted!

The Customer Success Manager (CSM) for Managed Business Services is the primary owner of the customer relationship post-implementation, responsible for ensuring customers realize measurable value from our managed services offerings. This role blends strategic partnership, operational execution, and proactive service management to drive retention, satisfaction, and long-term growth. Unlike traditional CS roles, this position requires a strong ability to orchestrate ongoing service delivery, manage expectations, and translate customer outcomes into clear success metrics. The CSM serves as the voice of the customer while ensuring commitments are met consistently and at scale. Customer Value & Relationship Management • Serve as the primary point of contact for assigned managed services customers, owning the overall relationship and success plan, • Develop and maintain customer success plans aligned to contracted services, business objectives, and desired outcomes, • Lead regular customer touchpoints (QBRs, monthly check-ins, service reviews) focused on value realization and performance, • Act as a trusted advisor, helping customers optimize usage and outcomes from managed services Service Delivery Oversight • Partner closely with managed services delivery, operations, and support teams to ensure consistent, high-quality execution of managed services, • Monitor service performance against SLAs, KPIs, and contractual commitments, • Proactively identify risks to delivery, adoption, or satisfaction and drive mitigation plans, • Coordinate escalations and ensure timely resolution of issues impacting customer experience Adoption, Retention & Growth • Drive adoption of managed services offerings and best practices to maximize customer outcomes, • Identify expansion and upsell opportunities in partnership with Sales and Account Management (CS qualified leads), • Support renewal processes by demonstrating realized value and service performance, • Advocate for customer needs internally to influence service enhancements and roadmap priorities Data, Reporting & Continuous Improvement • Track and report on customer health, service metrics, and success outcomes, • Leverage customer feedback, usage data, and performance trends to drive continuous improvement, • Contribute to the development of scalable processes, playbooks, and best practices for managed services CS, • Maintain accurate customer records and activity tracking in CRM (e.g., Salesforce, Gainsight), • 5+ years of experience in Customer Success or Account Management - preferably in a managed services or SaaS environment, • Strong understanding of SLAs, service metrics, and operational delivery models, • Proven ability to manage multiple customers and priorities in a fast-paced environment, • Excellent communication and stakeholder management skills, including executive-level engagement, • Experience driving customer retention and satisfaction through proactive engagement, • Experience with Gainsight platform and CRM tools (preferably Salesforce), • Demonstrated experience using generative AI tools (e.g., ChatGPT, Copilot, Claude, Gemini) to improve productivity, decision‑making, or problem solving in a professional or personal context., • Bachelor’s degree required What Success Looks Like in This Role • Customers consistently meet or exceed contracted service outcomes, • High renewal rates and strong customer advocacy, • Proactive risk identification and resolution, • Clear, repeatable success motions that scale across the managed services portfolio At Model N, your well-being and growth matter. That’s why we offer a robust total rewards package designed to help you thrive personally and professionally. Our benefits include: • Unlimited PTO for salaried employees – because flexibility fuels success, • Comprehensive medical, dental, and vision coverage, • Health Savings & Flexible Spending Accounts, • 401(k) with company match to invest in your future, • Volunteer Time Off (VTO) to give back to causes you care about, • Life and pet insurance for peace of mind, • Employee Assistance & Mental Health Programs, • Charitable giving opportunities At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate’s relevant experience, education and/or certifications, location, training, and other skills. The base salary for this position will be $78,700 - $150,000. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level. #LI-MN1 About Model N Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-added services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world’s leading companies across more than 120 countries. For more information, visit ___. Equal Opportunity Statement Model N values diversity at our company and is proud to be an equal opportunity employer. Model N considers qualified applicants without regard to race, ethnicity, religion, creed, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Please reference for more information. For US applicants, Personal Data processed in connection with candidate evaluation and decision-making, onboarding, and continued employment at Model N will be done in accordance with the Model N HR Privacy Policy found at ___ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit ___ and follow us on LinkedIn and X. Want to be part of our story? Apply today! Location: Varies, US remote Travel: Up to 40–50% Couchbase is seeking a Strategic Account Executive to own and grow a portfolio of our largest, most complex enterprise customers. This role is designed for a senior individual contributor who thrives in long, consultative sales cycles, builds deep executive relationships, and consistently drives expansion within strategic accounts. You will act as a trusted advisor to customers while partnering closely with internal teams to deliver business-critical solutions across cloud and on-prem environments. • Own and execute a Strategic Account Plan for a defined set of named enterprise accounts, aligned to Couchbase’s go-to-market strategy and growth objectives., • Drive new business, expansion, and retention within Fortune 1000 and other strategic customer relationships., • Manage complex, multi-threaded sales cycles from pipeline generation through negotiation and close, leveraging MEDDIC or equivalent sales methodologies., • Build and maintain strong C-level and senior stakeholder relationships, positioning Couchbase as a long-term strategic partner., • Collaborate closely with Sales Engineering, Customer Success, Product, Marketing, SDRs, and Partner teams to deliver differentiated solutions and exceptional customer outcomes., • Develop and execute pipeline creation and expansion strategies, leveraging customer ecosystems, events, cloud partnerships, digital channels, and developer communities., • Accurately manage and forecast pipeline, ensuring strong data integrity across Salesforce and sales tooling platforms., • Partner with leadership and act as a quarterback for internal resources, ensuring alignment across teams and successful execution against account objectives., • Stay current on the Couchbase platform and competitive landscape, articulating clear business value across both cloud (SaaS) and on-premise deployments., • Represent Couchbase with professionalism and credibility in high-stakes customer engagements, negotiations, and executive briefings., • 6–10+ years of enterprise or strategic software sales experience as an individual contributor., • Proven track record of exceeding quota in complex, high-value enterprise sales environments., • Experience selling into Fortune 500 / Global 2000 accounts, navigating procurement, security, and multi-stakeholder decision processes., • Background selling cloud, SaaS, database, or infrastructure technologies, ideally business-critical platforms., • Strong command of enterprise sales methodologies (MEDDIC, Challenger, or similar) and disciplined opportunity management., • Comfortable engaging with executive buyers and technical stakeholders, translating technical capabilities into clear business outcomes., • Experience co-selling with partners, cloud providers, and system integrators is highly valued., • Highly organized, self-directed, and accountable, with strong time management and forecasting discipline., • Thrives in a fast-paced, growth-stage environment, with a builder mindset and passion for customer success. $125,000 - $150,000 USD At Couchbase, we believe innovation thrives when diverse perspectives are at the table. We actively encourage applications from individuals of all backgrounds—including women, people of color, LGTBQIA+ professionals, veterans, and individuals with disabilities. If you see a role that excites you, but don’t meet every qualification, we still encourage you to apply. Studies show underrepresented talent is less likely to apply unless they meet all the criteria. We encourage you to apply if you’re excited about the role and can bring strong contributions to our team. If you require reasonable accommodations during the recruitment process, please let your recruiter know—we’re happy to support you. We value diverse educational and career backgrounds. If your experience aligns with the role’s goals—even if it doesn’t follow a traditional path—we’d love to hear from you. Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for ___ and ___. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: • Generous Time Off Program - Flexibility to care for you and your family, • Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*, • Financial Planning - Retirement program* and Business Travel Insurance, • Career Growth - Be valued, Create value approach, • Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees., • And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our ___ and understand your personal information may be processed in accordance with our ___ following guidelines in your country of application.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Commercial Account Executive, Mid-Market, you’ll be the primary point of contact for prospective and existing customers in our mid-market segment, helping organizations modernize how they plan, build, secure, and ship software with GitLab’s AI-powered DevSecOps platform. You’ll own a broad book of business in your territory and serve as a strategic, trusted advisor to your accounts as you prospect, run complex sales cycles, and guide customers on their journey with GitLab to achieve clear business outcomes while supporting adoption and reducing churn. You’ll collaborate closely with Sales Development, Solutions Consultant, Renewals, Partners, and Sales leadership, using value-based selling and structured sales methodologies (such as MEDDPICC and Command of the Message) to build a healthy pipeline, run accurate forecasts, and support revenue goals across a wide range of deal sizes. Must be located in Central, Mountain, or Pacific Timezones in the US. • Own and manage a broad Mid-Market book of business as the primary point of contact in your territory, focusing on new and expansion opportunities., • Focus on customer accounts with 250 to 1,999 employees, managing the spectrum of project sizes and complexity within the mid-market segment., • Articulate the value of GitLab’s AI-powered DevSecOps platform to Mid-Market prospects and customers, tailoring messaging to their business and technical needs., • Build and maintain a healthy pipeline through consistent prospecting, qualification, and advancement of opportunities, using structured methodologies (such as MEDDPICC and Command of the Message) to support your pipeline and revenue goals., • Document buying criteria, decision processes, next steps, and key stakeholders to run disciplined, well-orchestrated sales cycles., • Collaborate with sales development, customer success, renewals, marketing, technical teams, and partners to deliver a cohesive pre- and post-sales experience, co-sell and close opportunities, and expand GitLab’s footprint while delivering added value for customers., • Support customer adoption of GitLab solutions, proactively work to reduce churn and contraction, and participate in quarterly forecasting and territory planning., • Contribute to continuous improvement by sharing win/loss insights, updating the sales handbook, and being a clear voice of the customer into the product via our public issue tracker., • Experience selling SaaS solutions by leading value-based conversations with technical and business stakeholders, ideally including development or DevSecOps teams., • Ability to manage a broad mid-market territory as the primary point of contact, owning a book of business from prospecting through close, adoption, and expansion., • Skill in building and maintaining strong customer relationships, including effective discovery, negotiation, and closing to support long-term customer outcomes., • Comfortable driving consistent outbound prospecting activity, creating and maintaining a healthy pipeline, and maintaining accurate territory and forecast documentation., • Ability to collaborate closely with cross-functional partners (sales development, customer success, renewals, marketing, partners, and technical teams) to coordinate account strategies., • Clear and structured communication skills, including presenting the GitLab value proposition to different audience levels and documenting customer insights and lessons learned., • Interest in GitLab, open source, and tools that support software development, with the ability to connect customer business challenges to GitLab’s DevSecOps platform., • Willingness to travel to meet customers and attend events as needed, and openness to bringing relevant, transferable sales experience from a variety of backgrounds. The Commercial Account Executive - Mid-Market role sits within GitLab’s broader Sales organization, focused on helping mid-market customers adopt and expand their use of our AI powered DevSecOps platform. You’ll be part of a distributed team of Account Executives, Sales Development, Solution Consultants, Renewals, and Partners who work asynchronously across regions to manage a broad book of business and a wide range of opportunity sizes. Our mission is to guide customers through their journey with GitLab, from first evaluation to long term value realization, by developing new business, strengthening customer relationships, and supporting healthy product adoption. We collaborate closely through shared playbooks, our sales handbook, and GitLab itself to stay aligned on territory plans, pipeline health, and best practices. For more on how we work, see the___. #LI-SK1 The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $66,300 - $117,000 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Embrace is looking for a high-impact Enterprise Account Executive (AE) to source, progress, and close new business with mid-market and enterprise companies. This role is ideal for a self-starter who can build pipeline through outbound, inbound, and partner-led motions and drive complex, technical sales cycles from first conversation to proof-of-value (POV) and close. You’ll serve as a strategic advisor to engineering and product leaders, help them uncover user experience blind spots, and deliver measurable value through Embrace’s observability platform. • Own the full sales cycle from prospecting to close across enterprise and mid-market accounts, • Cultivate opportunities through outbound prospecting, inbound leads, and strategic partnerships (e.g., Grafana), • Drive and manage proof-of-value (POV) trials, partnering with Solutions Engineers to scope and execute effectively, • Engage both technical buyers (Mobile Leads, SREs, Frontend Leads, VPs Eng) and executive sponsors (CTOs, CPOs), • Differentiate Embrace against homegrown tools and platform competitors by leading value-based sales conversations, • Build and execute deal strategies using MEDDPICC or similar frameworks, • Collaborate with SDRs, SEs, Marketing, and Customer Success to quarterback deal execution, • Consistently maintain pipeline hygiene and forecasting discipline in Salesforce and Gong, • Represent Embrace at events, onsite meetings, and partner-led field activities, • 5+ years of full-cycle SaaS sales experience; 2+ years selling to technical stakeholders, • Experience selling products with SDKs, integrations, or developer-focused value propositions, • Proven ability to manage 6–9 month deal cycles with $75K–$150K ACV (and up), • Familiarity with DevOps, mobile development, or observability is a strong plus, • Experience executing POVs/POCs with engineering teams, • Fluent in articulating technical and business value to multiple stakeholders, • Experience using MEDDPICC, Command of the Message, or similar methodologies, • Strong collaboration skills. Thrives in a deal-team model with SEs, SDRs, and partners, • Naturally curious, competitive, and intellectually agile In the United States, the OTE annual compensation range for this role is $225k - $300k. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity and other benefits as detailed on our careers page. Though Embrace is a remote company, gathering is essential to our culture for collaboration and connection. We like to ensure that all of our team members have the ability to travel so that they can attend occasional company events (like our annual company trip!), working sessions, or conferences with other team members. As the only user-focused observability solution built on OpenTelemetry, Embrace delivers crucial insights across both DevOps, web and mobile teams to illuminate real customer impact – not just server impact – to deliver the best app experiences. Customers like The New York Times, Marriott, Masterclass, Home Depot, and Cameo love Embrace’s observability platform because it makes extremely complicated and voluminous data actionable. Our cultural values highlight how we seek to improve as individuals, team members, and a company each and every day.

Senior Account Executive Location: Remote, USA Rebrandly does not sponsor work authorization needs; candidates must have proper work authorization to work in the United States, without sponsorship. Compensation: $160,000-$175,000 USD OTE (50/50 split) Level: Senior IC About Rebrandly Rebrandly is the leading platform for branded link management, helping businesses create, track, and optimize their branded short links. We empower companies to strengthen their brand presence across all digital touchpoints while gaining valuable insights into their link performance and audience engagement. Rebrandly is a fully remote company with employees in the US and Europe. Our diverse and global team serves tens of thousands of customers in over 30 countries. Our platform is trusted by millions of users and global brands worldwide, including Versace, Toyota, PayPal, and Zillow. The Role We're seeking an ambitious and results-driven Senior Account Executive to join our growing sales team. In this role, you'll be responsible for driving revenue growth by identifying, qualifying, and closing new business opportunities with mid-market and enterprise clients. You'll work closely with marketing, customer success, support, and product teams to deliver solutions that help brands maximize their digital presence through custom branded links. What You'll Do Sales & Revenue Generation Own the full sales cycle from initial contact through contract negotiation and close, managing a pipeline of qualified opportunities worth $500K+ in annual recurring revenue. Consistently meet or exceed quarterly and annual sales quotas while maintaining accurate forecasting in our CRM. Relationship Building Develop strong relationships with key decision-makers, including marketing directors, CMOs, digital marketing managers, and IT stakeholders. Understand each prospect's unique business challenges, goals, and technical requirements. Serve as a trusted advisor by demonstrating how Rebrandly's link management, analytics, and branded domain capabilities can drive measurable business outcomes. Product Expertise Become a subject matter expert on Rebrandly's platform, including features like custom domains, link retargeting, dynamic routing, workspace management, and analytics. Articulate complex technical concepts in business terms and conduct compelling product demonstrations tailored to each prospect's use case. Stay current on product updates, competitive landscape, and industry trends in link management and marketing technology. Collaboration & Strategy Work closely with customer success to ensure smooth handoffs and successful customer onboarding. Provide valuable market feedback to product and marketing teams to help shape the product roadmap and positioning. Collaborate with fellow account executives to share best practices and contribute to a high-performing sales culture. What You'll Bring Experience & Track Record 3+ years of B2B SaaS sales experience with at least 2 years in a closing role. Proven track record of consistently exceeding sales quotas in a fast-paced environment. Experience selling marketing technology (martech), analytics platforms, or developer tools strongly preferred. Demonstrated success managing complex sales cycles with multiple stakeholders. Sales Skills Exceptional discovery and qualification skills with the ability to uncover pain points and business objectives. Strong presentation and demonstration capabilities with the confidence to present to C-level executives. Skilled negotiator who can navigate procurement processes and close deals efficiently. Experience with consultative, solution-oriented selling methodologies (MEDDPIC). Technical Aptitude Comfortable discussing technical concepts, including APIs, domains, DNS, and integrations. Ability to understand and articulate how Rebrandly fits into a customer's marketing technology stack. Quick learner who can master new product features and translate them into customer value. Actively using AI daily. Personal Attributes Self-motivated and competitive with an entrepreneurial mindset. Excellent communication skills, both written and verbal. Strong organizational skills with meticulous attention to detail. Resilient and adaptable in the face of challenges. Team player who thrives in a collaborative environment while taking ownership of individual results. Requirements • 3+ years of B2B SaaS closing sales experience, • Proven track record of meeting/exceeding $500K+ annual quotas, • Experience with Salesforce or similar CRM platforms, • Excellent written and verbal communication skills, • Ability to travel up to 30% for customer meetings and industry events Nice to Have • Experience selling to marketing, communications, or brand management teams, • Knowledge of link management, URL shortening, or digital marketing analytics, • Existing network of relationships within the marketing technology space, • Experience with product-led growth sales motions Why Join Our Team: • Rebrandly provides its full-time US employees with comprehensive benefits, including:, • Uncapped, flexible PTO, • Enjoy your birthday off as a floating holiday, • Company winter holiday closure the week between Dec 25- Jan 01, • Medical, Dental, and Vision health insurance plans with 90% company contribution towards premiums for both employees and dependents, • Supplemental company-paid benefits include STD, LTD, Life and AD&D Insurance, OneMedical membership, and Talkspace, • HSA, FSA, and supplemental life insurance options available, • Roth and Traditional 401(k) plans with company match, • Professional development budget for continued learning, • Fully remote work environment with flexible hours, • Collaborative team culture with significant autonomy and ownership, • Opportunity to make a direct impact on company growth and customer success Rebrandly is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

While candidates in the listed location(s) are encouraged for this role, candidates in other US locations will be considered. #LI-REMOTE As a Solutions Architect on the Digital Natives team, you will work with the leading data engineering, data science & ML teams in the market to push the boundaries of what big data architectures are capable of. Reporting to the Field Engineering Manager, you will collaborate with strategic customers, product teams, and the broader customer-facing team to develop architectures and solutions using our platform and APIs. You will guide customers through the competitive landscape, best practices, and implementation; and develop technical champions along the way. We are looking for high technical aptitude individuals with a deep sense of ownership and a desire to help customers ship solutions at production scale. Ideal candidates are deeply curious, capable of operating with confidence in ambiguous situations, and are extremely adaptable. The impact you will have: • You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems., • Drive technical discovery and solution design, focusing on winning competitive deals and accelerating time-to-value in strategic accounts., • Continuously research & learn new technologies and their implementations on Databricks, • Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications, • Collaborate with your fellow Solutions Architects, using your skills to support each other and our customers, • Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community., • Work closely with account executives to create and execute account penetration strategies, focusing on winning technical decision-makers and building new customer champions., • Build trusted advisor relationships with senior and executive stakeholders by articulating the business value of Databricks in clear, outcomes-driven terms. What we look for: • 5+ years in a data engineering, data science, technical architecture, or similar pre-sales/consulting role, • Experience building distributed data systems, • Comfortable programming in, and debugging, Python and SQL, • Have built solutions with public cloud providers such as AWS, Azure, or GCP, • Expertise in one of the following:, • Data Engineering technologies (Ex: Spark, Hadoop, Kafka), • Data Science and Machine Learning technologies (Ex: pandas, scikit-learn, pytorch, Tensorflow), • Strong executive presence with the ability to influence C/VP-level stakeholders and align technical solutions to strategic business priorities., • Available to travel to customers in your region, • [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research), • Nice to have: Databricks Certification NOTE: If your experience isn’t a perfect match for the job description, but you feel like you’re a good fit for the role, apply. We want to work with smart, passionate, people who are good at their job, and, a lot of times, those people have non-linear career paths.

Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a Kahoot! Company, is headquartered in San Francisco, CA, but our impact extends far beyond. Learn more about us at ___. About the Team & Opportunity Clever is looking for a senior-level, mission-driven Customer Success Manager to drive the adoption, retention, and strategic growth of our products across a diverse portfolio of enterprise EdTech organizations and application partners. In this role, you will serve as a primary strategic advisor, navigating complex organizational structures to ensure our partners achieve maximum value and scale. You will be directly responsible for the commercial health of your portfolio, proactively managing the renewal lifecycle and identifying opportunities to drive expansion and revenue growth. You will also serve as the vital bridge between customer needs and Clever’s Product, Sales, Marketing, and Engineering teams, ensuring that partner feedback directly informs our growth and innovation. The ideal candidate is passionate about cultivating deep relationships with executive decision-makers, has a sharp eye for account growth, and thrives in a fast-paced environment where exceptional service drives long-term advocacy. How You'll Make an Impact • The problem you’ll solve: You will act as a strategic architect for our global application partners, helping them simplify their tech stacks and overcome integration hurdles through the Clever platform. By building high-trust relationships with technical leads and C-suite executives, you will ensure our tools provide seamless and secure access to their products. Your work removes deployment friction and enables scalable growth for our partners, allowing them to expand their reach and focus on their mission to deliver impactful digital learning experiences to every student and teacher., • Who you’ll partner with: You will work in lockstep with Marketing, Product, Sales, School Success, and Partner Engineering to align our services with customer priorities, while advocating internally to the Product team to ensure the customer voice shapes our roadmap., • What success looks like: Success is defined by high net-retention rates, successful contract renewals, and expanded product adoption across your book of business, characterized by strong executive-level relationships and the successful mitigation of churn risks through proactive success planning., • Key projects you’ll lead: You will build and execute comprehensive account plans for strategic customers, lead executive business reviews to demonstrate ROI, and develop change management frameworks that help our application partners implement new digital learning integrations seamlessly. What We’re Looking For Required Skills & Experience (Must-Haves) • Strategic Account Management: 5+ years of advanced experience in a customer-facing role managing complex enterprise accounts and C-level stakeholders in a SAAS or enterprise environment., • Growth Mindset: A proven track record of successfully renewing accounts, driving upsells, and deepening product adoption within large organizations., • Operational Poise: Ability to navigate difficult and complex situations with calm and poise, using data-driven decision-making to enhance the customer experience., • Strategic Revenue Growth: Experience in high-stakes contract renewals and driving significant upsells through consultative, value-based selling and deep product adoption., • Executive Presence: Exceptional communication and presentation skills, with the ability to influence C-level executives and map complex stakeholder organizations., • Consultative Approach: Strong change management and persuasive skills to help large organizations implement technical shifts and adopt new platform features., • Risk Mitigation: Expert ability to identify and surface churn risks early, using data and customer feedback to inform actionable success plans., • Communication: Excellent written and verbal skills, with the ability to present complex strategic plans to diverse internal and external audiences., • CRM Proficiency: Experience using Salesforce or similar CRM tools to track account health and manage a book of business., • Detail-oriented and results-driven problem solver: You possess exceptional analytical skills and an openness to creative solutions, demonstrating the flexibility and self-motivation required to drive high-impact results in a fast-paced environment. Preferred Qualifications (Nice-to-Haves) • EdTech Background: Experience within the EdTech industry, specifically working with Partnerships, at an EdTech Application and/or experience with Clever., • Travel Flexibility: Ability to travel for conferences, customer visits, and company events as needed. Clever Benefits & Perks • A competitive salary, • Flexible Paid Time Off, • Paid Parental Leave, • Top-notch healthcare, vision, and dental coverage for you and your family, • Best-in-class mental healthcare service that supports employees' mental and emotional wellness, • A generous personal development yearly budget which can be used for courses, conferences, trainings, books, and more, • A comprehensive Learning & Development program that enables employees to enhance their skills, knowledge, and functional expertise, • Annual company and team events to connect with fun, bright coworkers Salary Transparency The range of our base salary cash compensation for this role for candidates living in the United States, besides NYC and San Francisco, CA, is between $96,000 and $112,500. For candidates living in NYC and San Francisco, CA, the salary range is between $105,000 to $123,700. All final offers are determined using multiple factors including experience and level of expertise. Inclusion & Belonging Clever believes classrooms and our company should be diverse and inclusive. We celebrate actions that build diverse teams, include every voice, and create safe spaces for everyone to bring their authentic selves to work. Clever does not conduct interviews via text or Telegram. We will never ask for your financial information or reimbursement of equipment of any kind. If you receive any communications regarding employment with Clever that you think might be a scam, please email ___ If you are a resident of Colorado, please note you have the right to redact your age-related information like age, birth date, or dates of schooling.

About the role: The Select Customer Success team partners closely with Samsara’s enterprise customers to understand their business and unique challenges, advise them on how to best leverage the platform to meet their goals, and, ultimately, guide them to continuously realize business value from our solutions and services. We are the trusted advisor to our enterprise customers, managing the customer lifecycle once onboarding is complete through adoption, advocacy, and renewal. As a manager in Select CS, you will manage a team of CSMs while also enhancing and scaling our success motion. This role requires a blend of strategic thinking, strong leadership, and a passion for customer satisfaction to drive successful outcomes for our customers. his is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. An ideal candidate will be located in either Eastern or Central time-zones, and will have the ability to travel to the United States for necessary customer travel. You should apply if: • You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster., • You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable., • You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: • Ensure ongoing success and value realization for Samsara’s enterprise customers., • Define and execute long-term strategies for the Select Customer Success team that support Samsara’s commitment to providing excellent service., • Find and grow the next generation of CSMs at Samsara., • Keep executives informed of progress and advocate for change when needed., • Lead from the front with a willingness to get your hands dirty., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices., • Hire, develop, and lead an inclusive, engaged, and high-performing team. Minimum requirements for the role: • 8+ years in Customer Success, account management, or consulting., • 3+ years in management positions, including recruiting and retaining top talent., • Experience with $1M+ ACV customers., • Experience with Enterprise SaaS., • Ability to travel within the United States for customer meetings and events (up to 25%)., • Experience in structured value delivery to achieve measurable business outcomes, utilizing a defined engagement methodology., • Exceptional executive stakeholder management and communications, emotional intelligence, and prioritization given customer VP+ engagement and internal visibility of this role, including Samsara’s C-suite., • Proven track record of building trust and communicating effectively with a wide variety of stakeholders from customer executives to day-to-day users of our solutions and internal teams such as Sales, Product and Engineering, and Finance., • Solutions-focused with strong problem-solving skills and a bias for action., • Ability to think big while also executing with excellence., • Self-starter who takes initiative and thrives in a fast-paced, change-heavy environment., • Diplomacy, tact, and poise under pressure when working through customer issues., • Demonstrated ability to foster an inclusive team environment that values diverse perspectives., • Bachelor's degree from a 4-year institution. An ideal candidate also has: • Led a team where each team member managed a portfolio of 8-20 accounts., • Experience using Gainsight., • Passion for going above and beyond the call of duty for their customers and team members., • Proven track record of partnering with account executives to develop and execute commercial expansion strategies., • Strong program management experience., • Strategic consulting experience.

Posting Type Hybrid/Remote Job Overview The Senior Developer Services Specialist is a technical leader and trusted advisor who enables internal and external developers to successfully design, build, and scale solutions on the Relativity platform. This role serves as a senior escalation point for complex development scenarios, provides deep technical guidance, and influences best practices across the developer ecosystem. In addition to direct developer enablement, the Senior Specialist partners crossfunctionally with Engineering, Product, Sales and Customer teams to improve developer experience, platform adoption, and solution quality. This role operates with a high degree of autonomy and is expected to lead initiatives, mentor peers, and contribute to strategic improvements within the Developer Services team and the organization. Job Description and Requirements Key Responsibilities * Act as a senior technical advisor to developers building custom applications and integrations on the Relativity platform, supporting complex and nonstandard use cases with strong architectural judgment. * Lead advanced onboarding, enablement, and training for developer audiences by delivering solution design reviews and architecture guidance aligned with Relativity best practices. * Provideexpert guidance on the design and implementation of custom applications to ensure solutions are scalable, supportable, and aligned with platform capabilities. * Serve as an escalation point for highimpact developer issues by conducting deep technical investigations, isolating root causes, and recommending durable,platformappropriate solutions. * Build, test, and share sample code snippets, proofofconcepts, and other practical examples that help external developers visualize the recommended way to consume platform tools and APIs. * Leverage deep platform, API, and extensibility knowledge to resolve complex developer issues while balancing multiple concurrent work requests and deadlines. * Influence, document, and socialize development best practices, patterns, and guidance to improve overall developer experience and solution quality. * Partner crossfunctionally with Product, Engineering,Account/Salesand Customer teams to provide highsignal developer feedback and advocate for platform improvements. * Mentor and support Developer Services Specialists by providing technical coaching, sharing proven approaches, and contributing to team skill development. * Lead or contribute to strategic initiatives that improve developer tooling, documentation, andenablementprograms. * Communicate clearly, professionally, and proactively with customers and internal stakeholders whileoperatingindependently with a high degree of autonomy and accountability. * Identify, document, andsubmitproduct defects and actionable feedback discovered during developer engagements to support continuous platform improvement. * Participate in annual Relativity user conferences by leading flagship technical sessions and workshops that influence developer adoption, elevate platform best practices, and represent the voice of the external developer community. Minimum Qualifications * Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. * Significant experiencein software development, including designing, building, and supporting production applications. * Working knowledge of SQL and experience interacting with relational data stores as part of application development, troubleshooting, or reporting workflows. * Handson experience with modern development languages and technologies, including but not limited to .NET, JavaScript, RESTful services, JSON, and similar frameworks or protocols. * Strongproficiencywith modern development concepts such as APIs, application architecture, and cloudbased solutions. * Demonstrated ability to independently troubleshoot and resolve complex technical issues across application, integration, and platform layers. * Experience working directly with developers or technical customers in a customerfacing, consulting, or enablement role. * Excellent written and verbal communication skills, with the ability to clearly explain complex technical concepts to diverse audiences. * Proven experience collaborating crossfunctionally in a fastpaced, evolving environment. Preferred Qualifications * Experience building or supporting solutions on extensible SaaS orplatform-basedproducts, with exposure to technical mentorship and developer enablement practices such as training or documentation. * Proven experience advising developers on architecture and best practices, resolving complex or nonstandard technical scenarios, and translating developer feedback into actionable guidance or platform improvements. * Strong communicator with experience creating and delivering developerfocused enablement content and engaging developer communities through documentation, presentations, workshops, webinars, or conference sessions. * Ability tooperateautonomously with strong judgment, mentor technical peers, and collaborate crossfunctionally to drive improved developer experience and platform outcomes. * Familiarity with the Relativity platform, includingRelativityOneconcepts, APIs, and extensibility points, is strongly preferred. * Experience creating developerfacing enablement materials such as sample code, reference implementations, tutorials, or architectural guidance, and presenting technical content through workshops, webinars, or conference sessions. * Relativity certifications or progress toward certification (e.g., Specialist, Expert, orplatform-specificcredentials) are considered a plus. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $100,000 and $150,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Data Analysis, Data Intelligence, Data Science, Data Visualization, Information Governance, Legal Practices, Legal Research, Project Management, Risk Management, Structured Query Language (SQL)

THE TEAM The mission of the Retail team is to deliver world-class client experiences. THE OPPORTUNITY Your future starts now. Join our high-performance Retail team as we deliver Everyday Luxury to the world. We’re proud to offer industry leading wages starting at $20-$30/hr with unlimited growth potential. You’ll experience a world-class Retail education. We offer a comprehensive onboarding program and ongoing opportunities for continued development through exposure and experience. As a Retail Associate within our boutiques, you will be part of the team responsible for the successful delivery of extraordinary client experiences and support to maximize on sales opportunities. And, with the skills you gain in this role, the opportunities are endless – from a rewarding career in Retail to continued growth and development with Aritzia. THE ROLES As a Boutique Associate, you will: • Support the Service Counter team to enable efficient and elevated experiences, • Support the Atelier team to enable Everyday Luxury experiences, • Sell clothes and earn client confidence through unparalleled styling expertise, • Deliver world-class experiences by creating meaningful, memorable moments, • Welcome clients, • Match clients with their product and direct to the right Service Counter, • Prepare the product to be processed, • Efficiently and accurately process transactions, • Package product for an Everyday Luxury opening experience, • Efficiently and accurately process incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients, • Strategically place product in the backroom, • Uphold the standards of product display, • Enable seamlessly integrated cross-channel shopping experiences, • Ensure the efficient and accurate processing of incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients, • Strategically place product on the sales floor, • Translate the product story in our boutiques, • Validate the standards of product display, • Enable seamlessly integrated cross-channel shopping experiences, • Support in the seamless operations of all aspects of the boutique space across Clients, Product, Space, Risk, and Operations THE QUALIFICATIONS Aritzia Retail Associates have: • An aspirational sense of individual style, • A commitment to learn and apply Aritzia's Values and Business and People Leadership principles, • The ability to collaborate fluently with cross-functional partners, • A commitment to quality and investing in results that add value to the business THE COMPENSATION The typical hiring range for this position is $20 - $30 per hour. Aritzia’s Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: Product Discount – Maybe you’ve heard of our famous product discount? You have now. Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve. Apply online or in your local store today.

Summary The Director, Technical Services, is responsible for launching, leading, and growing Willdan's technical services national business. This role focuses on helping organizations get more out of the facilities and assets they own, operate and/or maintain by optimizing air, power, water, and HVAC systems, and aligning solutions with clients' internal goals, including sustainability, which includes comprehensive commissioning and retro-commissioning services. Forward looking, this could also include light O&M style services such as HVAC filter replacement & maintenance, light electrical and controls upgrades, etc. The Director owns strategy, offering development, gotomarket, and delivery oversight for a portfolio of Assess-Improve-Sustain services that deliver healthier, lowercost, and more reliable building performance. Essential Duties and Responsibilities • Strategy & Business Leadership, • Define and own the vision, business plan, and growth strategy for Willdan's Building Optimization Solutions offering., • Translate the Assess-Improve-Sustain model into clear, standardized services and packages deployable across regions and markets., • Establish performance targets (revenue, margin, savings delivered, client outcomes) and report progress regularly to Regional Vice President for Rocky Mountain Region goals and Willdan leadership for additional national goals and KPIs., • Identify and prioritize target markets (K12, municipal, higher education, healthcare, commercial/industrial, water/wastewater) and align offerings with their internal goals., • Collaborate with other business development managers & divisions regularly to ensure cross-collaboration is happening to sell greater Willdan services, including comprehensive design-build and ESPC opportunities., • Offering Development and Technical Direction, • Develop and maintain the Building Optimization Solutions portfolio, including VPW (Ventilation, Power, Water) optimization, HVAC system optimization, and integration of renewable energy and advanced energy storage solutions., • Ensure offerings deliver on the core value promise: healthier environments, lower cost, and more reliable operations by optimizing existing systems first, and recommending equipment upgrades when they make financial and operational sense., • Incorporate relevant standards and guidance (e.g., ASHRAE 62.1, 241, wildfire smoke/IAQ guidance) into practical methods, tools, and playbooks for project teams., • Define criteria for when to prioritize optimization versus planning HVAC equipment replacements and upgrades., • Business Development and Market Positioning, • Partner with national business development and account teams to position Building Optimization Solutions & turnkey (design-build or ESPC) with existing and new clients., • Lead key client conversations to understand internal goals (e.g., sustainability, resilience, cost control) and frame tailored optimization roadmaps., • Develop proposal content, pricing approaches, and sales tools that clearly articulate the Assess-Improve-Sustain journey and associated value., • Represent Building Optimization Solutions at client meetings, conferences, webinars, and industry events., • Delivery Oversight & Quality, • Provide leadership and oversight to crossfunctional teams delivering Assess, Improve, and Sustain scopes., • Director must develop project in accordance with WPE process and guidelines., • All proposals and deliverables must be reviewed and approved by the VP of Business Development & Engineering before issuance to customers., • Establish delivery standards, templates, and QA/QC processes for assessments, optimization projects, and ongoing support to ensure consistency and quality., • Guide project teams on integrating HVAC equipment replacements and upgrades into optimization plans where warranted., • Support practical performance tracking and reporting thatdemonstrateimprovements in health, cost, and reliability., • Partnerships and Funding Integration, • Coordinate with internal teams to integrate Building Optimization Solutions into their qualified opportunities., • Collaborate with technology and equipment partners (e.g., HVAC and controls providers) when their solutions support systemlevel optimization outcomes., • Help design commercial structures that enable low and noupfrontcapital pathways for clients where appropriate., • Client Relationship Leadership, • Serve as an managerlevel point of contact and trusted advisor for strategic Building Optimization clients., • Lead periodic review conversations to revisit performance, refresh opportunities, and reinforce Willdan's role as a continuous improvement partner beyond the initial project., • 10+ years of experience in building systems, HVAC/MEP, energy engineering, performance contracting, or related fields., • Demonstrated experience developing and/or selling optimizationfocused solutions (e.g., controlsdriven savings, RCx, VPW, active energy management)., • Strong understanding of ventilation, power, water, and HVAC system operation in institutional and commercial facilities., • Proven ability to develop service offerings, set pricing strategies, and contribute to revenue and margin goals., • Excellent communication skills with experience engaging executivelevel decision makers and crossfunctional internal teams., • Ability to travel at least 50% of the time. Travel may include various means of transportation including automobile, public transportation, rail, and airplane., • Preferred Experience:, • Experience with publicsector and education markets (e.g., K12, municipalities, higher education, commercial facilities)., • Familiarity with relevant ASHRAE standards and IAQ/wildfire smoke guidance. Willdan Energy Solutions participates in E-Verify.

• Day-1 Medical, Dental, Vision Benefits for eligible colleagues, • Competitive Pay, • Paid Time Off, • Flexible Holiday Time-Off & Flexible Scheduling, • Instant access to earned wages with PayActiv, • Enhanced benefits: pet, home & auto insurance & more, • 401(k) plan options available, • Bonus earning opportunities, • Growth potential opportunities Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: The Bloomingdale's Cosmetic's floor is known as the heart of the store and the energy is felt the minute customers walk through our doors. The Bloomingdale's Cosmetic Beauty Advisors are experts capable of providing excellent service and selling totality of our assortment both in store and on-line. A Beauty Advisor's primary focus is to build and maintain client relationships by offering outstanding service and product knowledge, while maintaining compelling merchandise presentation. The Beauty Advisor provides make-up application lessons, skin care consultations and treatments; offering expert and up-to-the-minutes trend advice. The Beauty Advisor is welcoming, friendly, and engaged; keeping excitement alive on the sales floor and always putting the needs of the customer first. Essential Functions: • Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships, • Drive sales with in-store and online clients by embracing and being proficient with technology, • High School Diploma or equivalent required, • Previous selling experience is required, preferably in cosmetics, • Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals, • Position requires prolonged periods of standing/walking around store or department, • May involve reaching, crouching, kneeling, stooping and color vision, • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions, • Frequently lift/move up to 25lbs BEAUTY00

About PubNub ___ powers the world’s most engaging real-time experiences including chat, live updates, and interactive applications for over 2,000 companies including Verizon, Autodesk, Zillow, and Dropbox. Our global data network processes trillions of messages each month with sub-100 ms latency across 15+ data centers. Backed by $130M in funding, we’re shaping the future of how the world connects. The Role The Senior Solutions Architect is a cross-functional role with a focus on AI-driven solution design, scalable architecture patterns, and strategic customer engagement. We are looking for a Senior Solutions Architect to join our Americas team (Remote, Central/Eastern region). In this role, you’ll work closely with prospects and customers to design and implement real-time solutions using PubNub’s SDKs, APIs, and advanced platform features. You will act as a trusted technical advisor, helping customers build scalable, event-driven solutions, such as live events, real-time commerce, watch parties, digital health, and more, while driving adoption and long-term value from PubNub’s real-time communication platform. Key Responsibilities • Cross-Functional Planning: Lead solution strategy and planning across Product, Sales, and Engineering to align solution architecture with customer outcomes and enable scalable, coordinated execution., • Customer Engagement: Act as a trusted technical advisor, guiding customers through real-time application development and identifying opportunities to expand their use of PubNub’s platform., • Solution Design: Develop tailored solutions and architectures for enterprise use cases, ensuring seamless integration, scalability, and rapid time-to-market. ● Platform Expertise: Provide hands-on implementation guidance and best practices for PubNub’s SDKs, APIs, and platform components.., • Architecture Standardization: Define and document scalable architecture patterns that can be reused across strategic accounts, regions, and verticals., • Training & Enablement: Conduct customer workshops, internal knowledge-sharing sessions, and contribute to solution documentation to support technical adoption and long-term success. Minimum Requirements Core Qualifications & Experience • 5+ years in technical architecture, solutions engineering, product management, or developer tooling, with direct SDK/API implementation experience., • Hands-on experience developing and deploying applications for Web or Mobile platforms., • Demonstrated ability to align customer needs with product and engineering priorities, translating business requirements into scalable technical designs., • Experience driving technical pre-sales, enterprise customer engagements, or leading cross-functional delivery of platform-based solutions. Leadership & Collaboration • Ability to influence product direction through field insight and customer architecture planning., • Exceptional communication skills, including comfort working with C-level stakeholders, product teams, and developers alike. Developer Tools & System Integration • Strong coding fluency in at least one modern language (e.g., JavaScript, Python, Java/Kotlin, Swift, Dart, Ruby), with the ability to quickly apply those skills to other programming languages and platforms., • Experience building developer tooling or reusable architecture templates., • Familiarity with live collaboration environments (e.g., CodeSandbox, GitHub Codespaces), CI/CD pipelines, and testing/documentation best practices. Strategic Architecture and AI Expertise • Working knowledge of distributed systems and platform design concepts (e.g., Kubernetes, service mesh, secure APIs)., • Working knowledge of AI-enhanced solutions across use cases like personalization, prediction, automation, or real-time insights., • Familiarity with AI/ML frameworks and architectures (e.g., LLM integration, vector search). Preferred Attributes • Experience with real-time applications, messaging platforms, publish-subscribe systems, WebSockets, or event-driven systems., • Familiarity with security, privacy, and compliance frameworks (e.g., SOC2, HIPAA, GDPR)., • Background in developer experience (DX), technical writing, or developer community engagement., • Understanding of cloud infrastructure and networking fundamentals (e.g., AWS, HTTP, TCP/IP). Why Join PubNub • Work on real-time solutions at internet scale across industries like healthcare, fintech, streaming, and gaming, • Competitive Overall Compensation in the range of USD 175,000 – USD 180,000 per annum, • Remote-first culture with flexibility across the United States (Central/Eastern time zone preferred), • Equity in a profitable, fast-growing infrastructure company, • Inclusive, growth-focused team where your impact is recognized If you’re excited to design real-time architectures that power millions of users, we’d love to hear from you. PubNub is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applications are reviewed for accuracy and may be subject to resume, identity, and experience verification as part of the hiring process. Please note that candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship.

Flashpoint is the pioneering leader in threat data and intelligence. We empower commercial enterprises and government agencies to decisively confront complex security challenges, reduce risk, and improve operational resilience amid fast-evolving threats. Through the Flashpoint Ignite platform, we deliver unparalleled depth, breadth and speed of data from highly relevant sources, enriched by human insights. Our solutions span cyber threat intelligence, vulnerability intelligence, geopolitical risk, physical security, fraud and brand protection. The result: our customers safeguard critical assets, avoid financial loss, and protect lives. Discover more at ___ Flashpoint National Security Solutions (FNSS) is seeking a high-tenacity Associate Customer Success Manager to serve as the tactical nerve center for our most discrete mission partners. In this high-impact role, you will act as a strategic trusted advisor, translating complex threat intelligence into actionable mission outcomes for partners across the national security landscape. You will balance a dynamic portfolio of high-priority requirements, leveraging your impeccable eye for detail and superb judgment to eliminate friction and ensure maximum adoption of our elite intelligence capabilities. This is a unique opportunity for an ambitious professional with a "mission-first" mantra to operate with high independence, influence internal product evolution, and force-multiply the efforts of global security teams in a rapidly scaling, industry-leading organization. We have a role for you if, you: * translate critical mission partner requirements into executable intelligence objectives; proactively anticipate and mitigate operational friction points and complex intelligence challenges specific to the mission environment. * drive collaborative mission integration by synchronizing efforts across internal and external stakeholders—including intelligence analysts, operators, technical units, and interagency partners—to deliver precision solutions for complex mission challenges. * make sense of an infinite number of data points from across your mission partner portfolio to make recommendations on how products should be leveraged to maximize mission impact. * proactively anticipate team objectives in support of discrete mission partner needs, particularly in dynamic, high-stakes environments. * Identify, synthesize, objectify, and prioritize intelligence problems while working cross-functionally to effectively mitigate those issues for our discrete mission partner base. * Are able to work independently, make rapid decisions, and recruit additional resources within the organization as needed to accomplish larger, complex and discrete mission partner goals. What you will get to do on our team: * Leverage your knowledge of Flashpoint’s tools, datasets, and analytic capability, paired with a keen understanding of customer outcomes, to make Flashpoint an extension of the customer’s intelligence team and maximize the attainment of customer goals. * Develop a deep rapport with customers, building trust so Flashpoint can assist with their most sensitive and difficult challenges. * Maintain Flashpoint's industry-leading reputation by handling diverse, urgent, and sensitive global requests with resourcefulness and expert judgment. * Advocate for customers internally by communicating feedback and requirements to ensure Flashpoint products evolve with their needs. You will document and prioritize this input, collaborating with product managers and engineers to recommend mission-specific enhancements. * Deliver tactical, operational, and strategic support to all customer levels to drive product adoption. You will train personnel on Flashpoint tools covering source collections, geospatial data, and APIs—while sharing best practices from our expert teams. * You will use domain expertise to identify warm leads for sales and collaborate with FNSS Account Executives, Solutions Architects, and support teams to improve customer outcomes and drive expansion opportunities. What you will achieve: Within 30 days * You will have learned about Flashpoint’s vision, mission, strategy and culture * You will meet with key stakeholders across the Flashpoint organization * You will learn about Flashpoint’s various product offerings * You will be provided training on how we support our customers and attend customer calls with colleagues * You will learn about your client base and how our tools support their mission and goals * You will get an introduction to our technical data capabilities and integrations Within 60 days * You will have completed training on all our products and services * You will be assigned accounts and will start working customer requests and answer product related questions By 90 days * You will have a robust understanding of the core uses cases within your assigned accounts * You will be functioning independently in support of customer needs * You will have a solid understanding of our technical data capabilities and the integration of those data sets To be successful in this role, you will need: * Cybersecurity, IT Security, Military, Law Enforcement, Government or Intelligence Community Experience is a plus * Superb communication skills, both written and verbal * A demonstrated ability to communicate at all levels of a customer’s organization * Proficiency and speed with email and project management tools * Excellent analytical and problem-solving skills * Willingness to travel to engage with customers in person if necessary * Desired, not required, to possess an active Secret security clearance, or be eligible to attain an appropriate clearance. Base pay range: $82,700-$85,000 p/yr plus bonus Why Flashpoint is a Great Place to Work: * Diversity. Flashpoint is committed to fostering, cultivating and preserving a culture of diversity, inclusion, belonging, and equity. We recognize that diversity is key to achieving our vision. We believe that every person and their experiences contribute to building a work environment and products and services that will change the world. * Culture and Belonging. Our company’s culture isn’t something you join, it’s something you build and shape, and each person's unique backgrounds and experiences contribute to who Flashpoint is and will become. You will have ample opportunities to connect with coworkers through various communication channels and company-funded virtual events: book clubs, happy hours, committees, DIBE discussion group, Donut mixers, local team member meetups and much more. * Perks. Flashpoint understands that personal wellness is one of the keys to a happy, healthy and productive work environment. That’s why we also prioritize health and wellness perks like gym reimbursements, expensed lunches, cool cultural initiatives and inclusive employee events. * Career Growth. Flashpoint is invested in the growth of our team members and understands that frequent, two-way feedback is critical to that growth. We encourage regular one-on-ones with your manager, a regular schedule of performance reviews, learning and development opportunities, and guidance through formalized career paths; whether that be towards being a great manager, being a great individual contributor, or a lateral move to gain breadth of knowledge and experience. Are you unsure if this role suits you or not? Unsure about the timing? Interested in future opportunities? Stay connected by joining our ___. By doing so, you'll stay updated with Flashpoint news and upcoming career opportunities. Even if you're not ready to apply now, being part of our Talent Network ensures you won't miss out on exciting opportunities in the future.

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: * Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. * Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. * Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. * ___ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years * ___: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. * ___: See why we are consistently recognized on Fortune's Best Workplaces lists. * Connect with Us on Socials: ___ - follow us for company updates, employee stories, and career news. Job Summary: As a Senior Customer Success Manager at Drata, you’ll be at the forefront of helping global companies build trust at scale. You’ll work with some of our largest and most regulated customers—advising on complex compliance programs and turning Drata into a strategic pillar of their security posture. This is a high-impact, high-visibility role where you’ll own executive relationships, shape long-term success plans, and guide customers through frameworks like SOC 2, ISO 27001, HIPAA, and FedRAMP. More than just a CSM, you’ll be a partner in your customers’ growth—connecting product capabilities to real business outcomes and influencing how they scale securely. We’re looking for someone who is driven by purpose, motivated by outcomes, and grounded in trust and accountability. At Drata, you’ll join a mission-led team that moves with urgency, leads with humility, and builds with intention. You won’t just support customers—you’ll help shape the future of compliance automation alongside some of the most thoughtful and driven minds in SaaS. The candidate for this role must be located on Pacific Time Zone. What you’ll do: * Lead strategic relationships with commercial customers—earning executive trust and becoming a go-to advisor on compliance program success * Drive outcomes, not just adoption—develop success plans, track KPIs, and proactively identify risks and opportunities for growth * Guide customers through frameworks like SOC 2, ISO 27001, HIPAA, PCI, and FedRAMP—ensuring they get more than checkboxes: real, measurable progress * Own key moments across the customer journey—from onboarding to renewal—with health checks, QBRs, and tailored Mutual Action Plans * Translate voice of the customer into action—partnering cross-functionally with Product, Engineering, Sales, and Support to influence roadmap and remove friction * Champion continuous improvement—both in how our customers scale securely and in how we scale our own processes, playbooks, and strategies * Promote what’s next—drive adoption of new features and ensure Drata continues to evolve alongside each customer’s business What you’ll bring: * Deep understanding of compliance frameworks such as SOC 2, ISO 27001, HIPAA, PCI, or FedRAMP, and how they apply to customer environments and business outcomes. (Required) * 4+ years of experience in security, compliance (GRC), or identity and access management, supporting commercial or enterprise customers or programs. (Required) * 6+ years of experience in Customer Success, Consulting, or Strategic Account Management within a B2B SaaS company, with a strong focus on commercial or enterprise engagement and long-term customer value. (Required) * Proven success managing complex relationships, including executive alignment, stakeholder navigation, and success planning across multi-product or regulated environments. * Strong communication skills with the ability to confidently lead conversations with both technical and non-technical stakeholders—particularly around compliance, risk, and automation. * Strategic, outcomes-driven mindset with a knack for translating compliance goals into scalable workflows and measurable impact. * Proficiency with tools such as Salesforce, Catalyst (or similar CS platform), Sigma, and Jira, and a strong understanding of customer workflows and reporting. * Comfortable working in a cross-functional, async-first environment, where you demonstrate trust in teammates, take ownership with humility, and move with urgency and resilience to deliver value to customers. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your ___. * Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. * Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. * Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. * Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. * Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. * Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $152,000 - $187,700 Tier 2: $136,800 - $168,900 Tier 3: $121,600 - $150,200 You can view which tier applies to where you plan to work___. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

Cavallo is seeking a highly skilled Business Central Strategy Advisor & Product Architect to serve as our internal authority on Microsoft Dynamics 365 Business Central, workflow automation, and distribution operations. This role is central to Cavallo's transformation, guiding customers from SalesPad/GP to Business Central using our flagship products, Mission Control, Profit Scan, and the Profit Max Platform (PMP). This individual will define how Cavallo builds BC-aligned products, shape our workflow and data architecture, and ensure our solutions reinforce best practices across the BC ecosystem. This critical, cross-functional position supports Product, Engineering, Services, Sales, and Partners, providing the deep expertise needed to shape world-class, ERP-integrated experiences for distributors. The ideal candidate brings deep functional and technical experience in Business Central, distribution workflows, Power Automate, and the broader Microsoft ecosystem, combined with the ability to translate that expertise into product direction, technical recommendations, and data modeling decisions. Key Responsibilities Product & Platform Strategy • Act as Cavallo’s internal authority on Business Central capabilities, constraints, extension patterns, and data structures., • Shape Mission Control’s workflow model, defining how Cavallo solves BC gaps in areas like jobs, warehouse, reservations, automation, and approvals., • Influence Profit Scan’s BC integration by helping align costing, posting groups, and item valuations with our margin analytics engine., • Advise Product Leadership on BC trends, competitive offerings, partner practices, and distribution use cases. Integration, Workflow & Automation Expertise • Guide integration patterns for BC, including APIs, OData, events, data mappings, and Power Automate connectivity., • Define workflow triggers, automation entry points, approval patterns, and orchestration logic across Mission Control, Business Central, and other systems., • Ensure Cavallo’s system designs align with BC’s standards for customizations, extensions, and dataflows. GP → BC Migration Leadership • Strengthen Cavallo’s migration framework by defining GP-to-BC workflow transitions and identifying where Mission Control replaces legacy GP functionality., • Improve migration playbooks, partner readiness, and delivery templates to ensure consistent, repeatable BC implementations. Cross-Functional Enablement • Serve as the primary resource for internal teams needing expert guidance on BC functionality, workflow design, automation opportunities, and ERP constraints., • Support Sales and Marketing by educating them on BC workflows and how Cavallo’s products improve the ERP experience and remove costly custom development., • Partner with UX and Engineering on best practices for designing complex, multi-step BC-driven workflows with strong logic and intuitive structures. Customer & Partner Engagement • Engage directly with distributors, partners, and BC consultants to gather insights on real-world workflows and validate architectural decisions., • Advise on how Cavallo’s products can fill gaps, replace custom development, and reduce implementation risk across BC environments., • Participate in customer discovery, workflow mapping sessions, and complex implementations as the BC subject matter expert. Data Modeling & Cross-ERP Structure • Contribute to the Profit Max Platform’s (PMP) multi-ERP data model by defining BC mappings that align across other ERPs (Acumatica, NetSuite, GP, etc.)., • Ensure BC-specific workflows, data structures, and automation logic integrate cleanly with Cavallo’s margin and operational intelligence frameworks. Requirements Experience & Skills • Deep functional and technical expertise in Microsoft Dynamics 365 Business Central., • Extensive practical experience with distribution, wholesale, or manufacturing workflows., • Strong understanding of BC extension models, data structures, posting behaviors, and workflow limitations., • Hands-on familiarity with Power Automate or similar workflow automation tools., • Strong ability to translate complex ERP workflows into intuitive product experiences and clear technical recommendations., • Excellent communication skills with the ability to educate non-experts on ERP concepts clearly and confidently. Nice to Have • Experience with multiple mid-market ERPs (GP, NetSuite, Acumatica, SX.e, CSD, or similar)., • Functional or technical BC certifications., • Experience supporting software implementations or designing workflow-driven solutions., • Background working with data models, integration patterns, or multi-system automation. What Success Looks Like • Mission Control workflows clearly extend BC’s capabilities and eliminate the need for most custom development., • GP → BC migrations accelerate due to strong playbooks, fewer workflow gaps, and reduced implementation variance., • Profit Scan surfaces accurate, trusted margin intelligence through correct BC data mapping and costing interpretation., • The product roadmap is better aligned with real BC workflows, partner processes, and distributor needs., • Customers and partners view Cavallo as the go-to expert for distributor workflows inside Business Central. Why Join Us? • Become the cornerstone expert guiding Cavallo’s BC-aligned product strategy., • Influence high-impact decisions across product, engineering, services, and customer success., • Work at the intersection of ERP systems, distribution, workflow design, automation, and multi-ERP architecture. About Cavallo Cavallo is at the forefront of developing cutting-edge profit technologies for product-centric brands and wholesale distributors. . We’re seeking the self-motivated, the hard-working, the problem solvers, and the dedicated to join our team of experts. We're focused on helping businesses grow, expand, or reshape how they do things by approaching each and every problem with energy, creativity, and confidence. Ingenuity, adaptation, and evolution are at the core for us at Cavallo. Our Grand Rapids-based headquarters is focused on helping change the way organizations do business through our software products, customizations, expertise, and support. Our enterprise software solutions work with leading business applications, including multiple leading ERP platforms, and integrate with a wide range of apps and other technologies. Cavallo has been in the business of helping manufacturing and distribution companies increase productivity and efficiency since 2003. We got our start when a small business owner tasked a software developer with transforming a pile of clipboards and legal pads into a streamlined, efficient inventory management system. We have been sharing ideas and innovating ever since. Join Cavallo and help shape the next generation of data-driven enterprise solutions. If you are a visionary leader passionate about innovation, execution, and scaling world-class products, we’d love to hear from you!