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Job Description Job Title: Junior Software Developer (Tech Support) Reports to: Engineering Team Lead Organization: Product & Engineering Job Summary: We are seeking a motivated Junior Software Developer with a strong interest in technical support and troubleshooting to join our team. This hybrid role combines hands-on software development with customer-facing support, ensuring that our clients and internal teams receive efficient, reliable solutions. You will gain exposure to real-world coding, debugging, and problem-solving while also acting as a technical resource for support escalations. Responsibilities: • Technical Support & Troubleshooting, • Act as a second-line technical contact for escalated support cases., • Investigate, reproduce, and resolve software issues reported by customers or internal teams., • Collaborate with the customer support team to provide clear technical explanations and solutions., • Software Development & Maintenance, • Assist in developing, testing, and maintaining software features and bug fixes., • Write clean, efficient, and well-documented code under the guidance of senior developers., • Contribute to code reviews, unit tests, and system improvements., • Collaboration & Communication, • Work closely with QA, product management, and senior developers to resolve issues and improve the user experience., • Provide technical insights to non-technical stakeholders., • Document troubleshooting processes, fixes, and technical FAQs for internal knowledge bases. Qualifications: • Bachelor's degree or other certification in Computer Science, Software Engineering, or related field (or equivalent practical experience)., • Professional experience in software development or technical support a plus., • Familiarity with one or more programming languages (e.g., Python, Java, JavaScript, C#)., • Basic understanding of databases (SQL or NoSQL) and APIs., • Knowledge of debugging techniques and version control., • Experience with ticketing/support systems is a plus., • Strong problem-solving skills and attention to detail., • Ability to communicate technical concepts to both technical and non-technical audiences., • Eagerness to learn, adapt, and grow within a fast-paced environment. Location: This role is required to be onsite at our office in Daniel Island, South Carolina. Candidates located outside of the Charleston area need not apply. Candidates who apply and are not truthful about their current location will not be considered. Why Case Status: We're one of the fastest-growing, venture-backed tech startups based out of beautiful Charleston, SC., most recently ranking #50 on the Inc. 5000 list of fastest growing software companies. With a total market opportunity of almost $5B, we've been making big waves in the legal industry by enabling our customers to provide their clients real-time case status communications, proprietary progress tracking, smart scheduling, custom legal NPS system and more. We are completely transforming how law firms interact with their clients through a combination of cutting-edge software, AI technology, innovative solutions and a bunch of really "rad" people. What do we mean by "rad"? You must not be from the 80s! Here's what it means to be RAD at Case Status: Radically Disruptive - We make a point to go above and beyond in everything we do. Through creativity, diligence and clear expectations, we proactively challenge the status quo, embrace failure, and adapt when necessary for the greater good of the mission. Actively Curious - Making an impact on our customers and their clients' matters deeply to us. We value humility and solve for others first. When we are faced with challenges, we desire to delight our customers at every chance. We are curious in our approach, humble in our execution, and confident in our vision. Dedicated to our Team - Being fully committed means being dependable, taking responsibility for challenges, sharing accolades widely, and checking our egos at the door. We value a strong culture and contribute to its success by taking care of each other; growing professionally, and celebrating our accomplishments. We're not just on a mission to transform the legal industry (or bring the word "rad" back to the mainstream, that's just a bonus). We're on a mission to help every legal firm profoundly improve their client experience. We want to help every client have a 5 star experience with their attorney. Because every customer is important to us, and so every client matters. Benefits: We firmly believe that investing in our employees' well-being and empowering them through a competitive total rewards philosophy is the only way to go. Some of our perks include: • Unlimited Paid Time Off (with manager approval and after a short period of employment), • Leading Medical, Dental and Vision Plans with HSA options and 24/7 EAP, • Monthly reimbursement allowance for health and wellness purchases, • Matching 401(k) contribution program after 3 months of employment, • Incentives for ownership in Case Status through its stock option plan (subject to board approval), • Quarterly recharge days, 11 company-paid holidays, and more

Job Description Essential Job Functions: Global Compensation provides compensation services to U.S. Foreign Service employees, Department of State Civil Service employees and Locally Employed (LE) staff. They provide both American and LE Staff payroll services for U.S. Agencies Overseas and Annuity services for Foreign Service Retirees. With locations in Charleston, South Carolina and Bangkok, Thailand, Global Compensation manages one of the most complex compensation environments in the world, providing compensation services in 180 countries and 140 currencies. Services include time and attendance, payroll, annuity payments, customer support, withholding, benefits, record keeping and reporting for our employees working domestically and overseas at our Embassies and Missions. Global Compensation’s primary goal is to provide world-class compensation services to its customers. Global Compensation requires a contractor to provide Analyst support to the Office of Global Compensation, Pay Systems, Overpayments Division. The Office of Pay Systems provides advisory, liaison, and support services for the Office of American, LE, and Annuitant Pay Processing Operations. They are responsible for defining user requirements for system modifications and communicating them to the Information Resource management (IRM) Bureau. They manage the System Request database and set priorities for the efficient allocation of IRM resources. They also provide liaison between the Department of State and the Office of Personnel Management’s Employee Express Service. As part of the larger Global Compensation Directorate, they participate in the GFS quality management process, striving to continuously improve our services. They also play a key part in the Global Foreign Affairs Compensation System (GFACS) Implementation, and we recently participated in the implementation of GFACS for the Retirement Accounts Division, replacing the legacy Foreign Affairs Retirement and Disability System (FARADS). They are currently participating in the replacement of the legacy Consolidated American Payroll & Pension System (CAPPS) with a modern state-of-the-art GFACS Payroll and Time and Attendance system. The position provides support to the Director of Pay Systems. Job Responsibilities • Assist with employee training and training development., • Assist Project Lead with audits of employee work., • Provide shadowing support to staff to ensure accuracy in processing., • Ad hoc project support., • Assistant to the Team Lead and Assistant Team Lead., • Creation and maintenance of Quality Work Instructions and Reference Documents., • Processing and auditing overpayment transactions (prior year and current year) related to salary, benefits, and allowances., • Researching and interpreting policy to determine eligibility for payment of salary, allowances, entitlements, and benefit contributions., • Notifying customers of overpayments (preparing initial notification of indebtedness via letter from Global Compensation., • Answering Payroll Customer Support (PCS) inquiries and general inquiries from internal customers, • Retrieve, research and analyze pay history in the proprietary financial systems., • Calculating overpayments made with automated tools and/or manually due to personnel actions, time and attendance adjustments, Post arrival/departure, etc., • Establishing a method of repayment per debt collection authorizations, and proposing alternate repayments schedules, if necessary., • Filing all work and correspondence by indexing in Document Imaging System (DIS)., • Professionally communicate with co-workers, management, and customers (internal/external) via email, IM (instant messaging) and in person about overpayment transactions., • Monitoring debt collections, including payments submitted to Accounts Receivable, Pay.Gov, and salary deduction Creating cases in the Debt Management Database and completing ongoing updates until the case has been closed., • Processing actions to correct overstated earnings, including preparing letters of credit, W2 Corrections, and manual adjustments in the pay processing system., • Performs other payroll project duties as assigned. Skills: Our most Successful Employees in this Position Demonstrate: • Curiosity, • Analytical Mind, • Ability to Research Preferred Skills, but not Required: • The Department prefers candidates that have experience with some of the systems and technical environments supporting DoS, performing help desk support for large, complex financial system implementations and knowledge of Federal accounting/financial management policies, practices, operations, and procedures. Experience in supporting the development/implementation of large, complex financial management systems is preferred., • Personnel shall possess superior multi-tasking, customer service, analytical, organizational, oral, and written communication skills, as well as a strong attention to detail., • Requires experience with computer-based applications including word-processing, spreadsheets, and database management systems. MS Excel and MS Word experience at an intermediate level is required., • Experience with processing payroll including manual creation of W-2s and 1099’s is highly preferred. Qualifications: Minimum Requirements: • A four-year degree from an accredited college or university is required., • Provides support similar to a Senior Financial Analyst, but in a narrower range of operations and under closer supervision of more senior personnel. A financial analyst would support a defined operation or function, such as examination for invoices for technical errors, recommending action to certifying officials, processing transaction exceptions according to prescribed procedures, recording obligations, recording expenditures, preparing source documentation for requisitions for services, or maintaining memorandum records supporting budget formulation and/or execution. Work Schedule: The employee will work an 8-hour shift between the hours of 6:15 am to 6:00 pm with a non-compensated 45-minute lunch (See your Project Manager for work schedule and department policies). Additional hours may be required and must be authorized by your Project Manager and DoS Management. This is an in-site role.

Job Description Ardurra is seeking an Entry Level Engineer - Water/Wastewater to join our staff in Charleston, SC. Our innovative water and wastewater engineers collaborate closely with clients to plan, design, permit, and construct systems that address their needs comprehensively. This approach allows our clients to make smarter investments, resulting in lower life cycle costs and additional benefits. As a recognized leader in the Southeast water industry, our projects encompass treatment and infrastructure initiatives for municipal and institutional clients. Our work ranges from drinking water supply to water reuse and wastewater management. We have the capability to support projects of all sizes within a flexible and innovative team environment. Primary Function: This position provides the opportunity to work on a variety of water and wastewater projects, including treatment plants, pipelines, pump stations, and infrastructure design. You will collaborate with senior engineers and project managers to develop solutions that enhance water quality and sustainability. Primary Duties: • Assist in the design and analysis of water/wastewater treatment facilities, distribution systems, and collection networks., • Prepare engineering drawings, reports, and specifications., • Conduct hydraulic modeling and calculations., • Perform field investigations, data collection, and site inspections., • Support permitting and regulatory compliance efforts., • Assist in preparing cost estimates and project schedules., • Collaborate with multidisciplinary teams to deliver high-quality solutions. Education and Experience Requirements: • Bachelor’s in civil, Environmental Engineering, or related disciplines, • 0-2 years of experience in engineering or related fields (internship experience preferred but not required), • Proficiency in AutoCAD, Civil 3D, GIS, and hydraulic modeling software is preferred., • EIT certification (or ability to obtain within one year) preferred Why Ardurra? While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home. Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation. NOTICE TO THIRD PARTY AGENCIES: Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We’re not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates. #LI-HJ1

Job Description Essential Job Functions: The U.S. Department of State (DoS), The Bureau of the Comptroller and Global Financial Services, Charleston has a requirement for a Compensation Technician in the Office of Global Compensation. The Compensation Technician position will be responsible for payroll processing, analysis, auditing and monitoring of payroll in the office of American Pay Processing (CGFS/GC/PPR/AMP). Global Compensation Overview: Global Compensation provides compensation services to U.S. Foreign Service employees, Department of State Civil Service employees and Locally Employed (LE) staff. They provide both American and LE Staff payroll services for U.S. Agencies Overseas and Annuity services for Foreign Service Retirees. With locations in Charleston, South Carolina and Bangkok, Thailand, Global Compensation manages one of the most complex compensation environments in the world, providing compensation services in 180 countries and 140 currencies. Services include time and attendance, payroll, annuity payments, customer support, withholding, benefits, record keeping and reporting for our employees working domestically and overseas at our Embassies and Missions. Global Compensation’s primary goal is to provide world-class compensation services to its customers. The contractor shall perform these services under Jennifer Pinckney, DoS Manager, American Pay Processing. Pay Processing (PPR): Provides compensation services to U.S. Foreign Service, Department of State Civil Service and Foreign Service Retirees. We also provide American payroll services for U.S. Agencies Overseas. AMP manages a diverse foreign affairs payroll environment, providing our services to our Civil and Senior Executive Service employees domestically, U.S. Foreign Service employees in the U.S., and overseas, and Annuity services to Foreign Service Retirees. Our services include time and attendance, payroll, annuity payments, customer support, withholding, benefits, record keeping and reporting for our employees and Annuitants. Our primary goal is to provide world-class compensation services to our customers. Interested in Applying? I have a few preliminary questions • Do you love payroll?, • Do you enjoy thinking outside the box?, • Do you like collaborating with a team?, • Do you like helping people? If you answered yes to any of these, keep reading on. Job Responsibilities The Compensation Technicians primary responsibilities are T&A reporting (bi-monthly), pay calculation, individual leave accounts, allotments of pay, and other individual pay matters for those paid under local compensation plans at serviced-posts. Specific Duties include, but are not limited to the following: • Responsible for accuracy of calculating and processing Time and Attendance into various proprietary financial systems, ensuring timeliness and accuracy of information. This includes working accounts by organization or country code by processing a variety of transactions which affect pay, leave, taxes, benefits and other deductions., • Receive, research, analyze, and process pay actions under Benefits such as, but not limited to: Federal Levies, Childcare Subsidy Inquiry, (FEHB) Federal Employee Health Benefits, General Inquiry – Benefits, Historical, Life Insurance Adjustments, Life Insurance Certification, (MFO) Multi-Force Organization, Military Leave, Military Reservist Differential, NAF Retirement Plan, Overpayment – Benefits, Overpayment Response – Benefits, Overpayment W-2 correction, Parking Benefit, Recruitment Bonuses, (RITA) Relocation Incentive Transfer Allowance, Student Loan Inquiry, Supplemental – Benefits, T&A Processing, T&A Processing – Manual Submission, TSP Adjustment (Thrift Savings Plan), TSP Deduction/Change (Thrift Savings Plan), TSP Loans/Withdrawals (Thrift Savings Plan), USUN Housing, Workers Compensation and Year-to-Date Adjustments, etc…, • As needed, the following Benefits Reporting measures may be required: T&A Report Monitoring, Employee Not Paid Report, SCALP Report, Military Leave Report, Financial Institutions Updates, Retirement Code Change Report, Leave without Pay Report, TSP Error Report, Automated Adjustment Report, T&A Correction Errors by Org Code, Calculations Exception and Paid in Full Report., • Receive, research, analyze, and process pay actions under Entry on Board such as, but not limited to: Advance of Salary, Change of Address, Check Cancellations, City Tax Withholding Request, Direct Deposit/Allotments, EFT Rejects/Returns, Employee E-mail Address, Employment Verification, Federal Tax Adjustment, Federal Tax Withholding Change, General Inquiry – Entry on Board, Health Benefits Supplementals, Historical, New Hire (Direct Hire; FMA (Family Member Appointment; Other Agency; PCS); Overpayment & Overpayment Response – Entry Onboard, Reemployed Annuitant, State Domicile Change, State Tax Letter, State Tax/Wage City Tax Adjustment, State Tax Withholding Change, Supplemental – Entry on Board, T&A Processing & Manual Submission, Transfer of Leave (on-boarding) Year-to-Date Adjustment – Entry on Board., • As needed, the following Entry on Board Reporting measures may be required: T&A Report Monitoring, Employee Not Paid Report, SCALP Report, EFT Reject Report; Automated Adjustment Report, T&A Correction Errors by Org Code and Calculations Exception., • Verifies the validity of personnel actions and personal service contracts/agreements prepared by serviced Embassies, rejecting those who are not properly completed or in accord with existing personnel law, regulation and advises post personnel offices of the deficiencies and corrections needed to effect the action., • Answers questions from employees regarding payroll matters (pay, deductions and related matters)., • Audits, analyzes and reconciles reports or accounts, and as necessary, makes adjustments which are largely retroactive in nature. More difficult adjustments may require extensive record searches and involve correction of accounts., • Perform manual calculations when deemed necessary to verify year-to-date adjustments and corrections when the calculations cannot be performed through the automated payroll system, CAPPS and or other financial systems as required., • Research, correct and determine the cause of erroneous payments and timely clearing of domestic and overseas T&A rejects., • Prepares reports on various aspects of the payroll cycle, as requested by DoS. Preferred skills: • Must possess superior multi-tasking, customer service, analytical, organizational, oral, and written communication skills., • Requires experience with computer-based applications including word-processing, spreadsheets, and database management systems. MS Excel and MS Word experience at an intermediate level is required., • Must have payroll and/or financial experience working in high volume work environments, • Requires a strong attention to detail and analytical problem-solving skills Our most Successful Employees in this Position Demonstrate: • Curiosity, • Drive Senior level experience in any of the following is preferred but not required: management, budget, program analysis, procurement, personnel management, auditing, or inspecting with significant experience reviewing foreign affairs operations. The Management Analyst V will provide senior level business process analysis and management analysis services to overseas posts and domestic bureaus. Provide workflow analysis, re-engineering, procedures development, project management, resource management, cost analysis, personnel management, budget analysis, auditing or inspecting. Once a problem or project is defined the management analyst researches relevant facts and information conducts interviews, compiles results, prepares documentation that supports a recommended course of action and prepares supporting material, such as flow charts, graphs, tables or spreadsheets. Develops new or revises procedures, techniques, schedules, work assignments and steps to achieve a recommended solution. The level of support is based on the experience of the analyst and the scope of the problems or projects defined. Work Schedule: The employee will work an 8-hour shift between the hours of 6:15 am to 6:00 pm with a non-compensated lunch (See your Project Manager for work schedule and department policies). Additional hours may be required and must be authorized by your Project Manager and DoS Management. This is an in-office position and requires five days a week on site. **Please note: a Secret Clearance is required for this position.