Infrastructure Administrator
2 days ago
Allentown
Job Description At Trifecta, we are more than just a technology company. We are a community of innovators, collaborators, and problem solvers dedicated to driving positive change in the world of technology. We are a dynamic organization that embraces diversity, fosters inclusion, and values the unique contributions of each of Trifecta Teammates. At Trifecta you will find a supportive and inclusive culture, endless opportunities for growth and development, and a vibrant community of passionate professionals dedicated to shaping the future! About the role We are seeking a highly motivated and detail-oriented Infrastructure Administrator to manage and support Trifecta and client on-prem and cloud-based infrastructure. This role is responsible for maintaining secure, reliable, and scalable systems across physical, virtual, and cloud environments. The ideal candidate is proactive, solutions-focused, and comfortable working in a fast-paced environment with multiple priorities. This is a hybrid role. Key Responsibilities Infrastructure and System Administration • Administer Windows Server environments (Active Directory, DNS, DHCP, GPO), • Manage multi-site virtualization platforms (VMware / Hyper-V / ProxMox), • Maintain file servers, print services, and core routing services, • Provide technical administration of enterprise switches (Aruba, Fortinet, Unifi, Dell), • Provide technical support and maintenance of campus fiber (single and multi-mode), Cat6, etc., • Advanced knowledge of TCP/IP, SNMP, 802.11, VoIP, and PoE, DNS, DHCP, VLANs, and routing protocols (BGP, OSPF, RIP, etc.), • Expert knowledge of SAN technologies (Dell, Synology, etc.), • Monitor system performance, availability, and capacity, • Perform patch management and system upgrades, • Manage backups and disaster recovery processes, • Experience with backup solutions and disaster recovery, • Knowledge of network automation and scripting (PowerShell, Python, etc.), • Familiarity with Jira or Freshdesk ticketing systems, and IT documentation platforms Cloud Administration • Administer Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive), • Manage hybrid Microsoft environments (Azure AD, Entra ID, Intune, VMs, storage), • Support hybrid hosting environments and cloud connectivity (site-to-site VPN, SD-WAN, direct connections), • Configure and monitor cloud security and compliance controls, • Experience with Intune or similar MDM management platforms for Apple and Windows devices Security and Compliance • Implement CrowdStrike and ESET endpoint protection and security best practices, • Maintain DUO and Microsoft MFA, conditional access policies, and role-based access control, • Conduct regular CrowdStrike and Nessus vulnerability remediation, • Ensure systems meet internal and regulatory compliance requirements, • Knowledge of monitoring tools (Zabbix, Nagios, SolarWinds, PRTG, etc.), • Experience with enterprise firewalls and security technologies, • Knowledge of cybersecurity frameworks and best practices User and Operational Support • Provide Tier 2/3 technical support, • Troubleshoot complex infrastructure and cloud-related issues, • Document systems, processes, and procedures, • Collaborate with vendors and internal stakeholders Required Qualifications • Primary residence within 2 hours of Allentown, PA, • Bachelor’s degree in Information Technology, Computer Science, or related field, • 7+ years of Network or Systems Administration experience, • 7+ years of Microsoft 365 and/or Azure administration, • Advanced networking certifications such as CCNA, CCNP, Fortinet NSE, or equivalent, • Microsoft certifications (AZ-104, MS-102, etc.), • Experience in a Managed Services (MSP) environment, • Excellent troubleshooting and problem-solving skills PIecdc36e50d5f-25405-40224020