Assistant Food & Beverage Manager
il y a 8 jours
Nashville
Job Description ASSISTANT FOOD & BEVERAGE MANAGER Margaritaville Hotel Nashville Job Description This job description provides a guideline of the duties, responsibilities, and requirements for this position within a high-energy, guest-focused resort-style environment. SUMMARY The Assistant Food & Beverage Manager supports the Director of Food & Beverage in overseeing daily operations across key outlets, including JWB Grill (upscale casual dining), Fins Rooftop Bar (high-volume rooftop experience), and Starbucks (branded quick-service concept), as well as banquet operations. This role ensures all outlets deliver a consistent Margaritaville experience—relaxed, welcoming, and service-driven—while maintaining compliance with health, safety, sanitation, and alcohol awareness standards. The position plays a key role in driving revenue, guest satisfaction, team engagement, and operational excellence across diverse service styles. The Assistant F&B Manager trains, supervises, schedules, and coaches team members while maintaining a visible presence on the floor, engaging with guests, and supporting vendor relationships. QUALIFICATIONS • Ability to read, write, and speak English., • 1–3 years of experience in hotel or multi-outlet food & beverage operations preferred., • Experience in high-volume restaurant, bar, and/or rooftop lounge environments strongly preferred., • Previous supervisory or management experience required., • Experience in at least one of the following preferred: bartender, server, barista, or host., • Knowledge of coffee service standards (for Starbucks operations) is a plus., • Food/Beverage Service Worker Permit, where applicable., • Strong interpersonal and communication skills., • Open availability including nights, weekends, and holidays. PERFORMANCE STANDARDS CUSTOMER SERVICE • Embody and promote the Margaritaville lifestyle: fun, relaxed, and guest-focused., • Maintain a strong floor presence across JWB Grill, Fins Rooftop Bar, and Starbucks to ensure service consistency., • Proactively engage with guests to enhance their experience and resolve concerns quickly., • Ensure rooftop and restaurant service standards reflect both upscale hospitality and energetic social atmosphere., • Assist in managing multi-outlet budgets, forecasts, and labor costs., • Analyze revenue streams across different concepts (full-service dining, bar/lounge, and quick-service coffee)., • Adjust staffing and inventory to align with seasonal demand, events, and rooftop volume fluctuations., • Foster a positive, inclusive, and high-energy team culture aligned with Margaritaville values., • Recruit, train, and develop team members across varied service styles., • Provide coaching specific to each outlet environment:, • Elevated service standards for JWB Grill, • High-volume bar execution for Fins Rooftop Bar, • Speed and consistency for Starbucks, • Support career growth and leadership development within the team., • Ensure consistency of food, beverage, and service standards across all outlets., • Maintain excellent health inspection scores and sanitation practices., • Oversee beverage quality including craft cocktails, beer, wine, and coffee programs., • Ensure rooftop operations meet safety standards, especially during high-volume periods., • Support execution of outlet-specific promotions, events, and seasonal programming (especially rooftop activations)., • Collaborate with vendors to ensure quality and cost efficiency., • Adjust operations dynamically based on occupancy, weather (for rooftop), and local events., • Provide hands-on leadership across JWB Grill, Fins Rooftop Bar, Starbucks, and Banquets., • Maintain working knowledge of all positions including bar, restaurant, rooftop operations, and coffee service., • Ensure consistency in guest experience across multiple service formats., • Oversee liquor, beer, wine, and non-alcoholic beverage programs., • Manage and monitor inventory and ordering for all outlets., • Ensure staff appearance and grooming standards reflect Margaritaville brand image., • Control labor costs in alignment with forecasted business levels., • Maintain cleanliness, organization, and safety across all outlets., • Support banquet operations including setup, service, and billing., • Handle guest concerns with professionalism and creativity., • Conduct training, scheduling, and performance evaluations., • Step into operational roles as needed during peak periods., • Support rooftop programming and high-volume event execution., • Attend all required meetings and provide regular updates to leadership.