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Job DescriptionCity Wide Facility Solutions is actively seeking an Account Manager (FSM) to join our growing team in San Antonio, TX. Are you an individual who embraces the challenge of problem-solving? Are you fueled by the exhilaration of achieving victory alongside a cohesive team? Our competitive starting Base Salary of $60,000-65,000 with First year range at goal $100,000 - $110,000+, health insurance, car allowance, phone allowance, commission opportunities, and bonuses, is just the start. City Wide, the nation’s leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you will serve the City Wide Facility Solutions - San Antonio location, one of more than 100 markets covered across the United States and Canada. We are a perennial Platinum Club Market (TOP 15% of all markets) and looking for our next hire due to GROWTH! Our company stands apart from others in our industry through our unique blend of dynamic culture, prime location, and unwavering commitment to our core values. We offer an ideal environment for highly self-motivated individuals with a positive, winning mindset. We distinguish ourselves by deeply integrating our five core values into our daily operations and company ethos: • Do the Right Thing, • Improve Everyday, • Own Your Role, • Urgency for Results, • Be a Good Teammate Our office space is designed to promote collaboration and creativity, offering amenities that support both individual work and group activities. We seek individuals who are detail-oriented, able to maintain focus in a fast-paced, high-energy environment, and capable of effectively managing their calendars and ongoing projects.. Objective The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This position provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction. Essential functions • Manage all aspects of assigned client relationships, including client retention, expansion and diversification of City Wide building solutions and/or products., • Formulate and manage an effective service strategy, and schedule tailored to each client., • Negotiate and enter into agreements with clients for additional services – determine pricing, staffing and logistics., • Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary., • Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients., • Supervise and direct Night Managers, • Ensure adequate staffing needs to service clients., • Promote the sale of, procure and monitor supplies for clients., • Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise., • Use City Wide’s CRM to perform client inspections, adding extra charges, Night Manager routing, etc., • Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets and Exhibit A’s. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate and that all items are properly labeled., • Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance., • Participate and be present in monthly IC paydays. Requirements • Requirements, • Requirements, • 3-5 years of Account Managment or Operations Leadership experience with a proven track record of meeting or exceeding targets., • Bachelor’s degree preferred (or equivalent experience in Account Management)., • Exceptional communication and interpersonal skills—you know how to connect with decision-makers., • Strong analytical and problem-solving abilities to tailor solutions for client needs., • Experience with CRM systems and proficiency in Microsoft Office Suite., • Ability to work independently while also being a team player., • Self-motivated, organized, and detail-oriented—you thrive in a fast-paced, high-energy environment., • Ability to adapt to various work environments (industrial, medical, office, retail, etc.), where air quality and temperature may vary., • Must pass a pre-employment background check due to the safety-sensitive nature of this role., • Physical Demands, • Must be able to sit at a desk while in office, • Must be able to stand/walk for extended periods of time, • Must be able to lift at least 50 lbs. Benefits • Benefits, • Salary $60,000 -$65,000, • Uncapped commissions, • Expense/entertainment account, • Vehicle reimbursement, • Mentorship by company leadership, • Annual Circle of Excellence Club trips for top performers, • Company issued laptop and iPhone, • 3 Weeks of Paid time off (in addition to 8 paid holidays), • 401k – 4% company match, • Health/Dental/Vision insurance

Job Description Desktop & Mobile Support Specialist 1 This is a contract position with an opportunity to be hired full-time. Integrity Trade Services is partnering with a local energy company to hire a Desktop & Mobile Support Specialist 1. Job Location: San Antonio, TX 78215 Pay Rate: $22.50/hour (DOE) We are seeking a is seeking a Desktop & Mobile Support Specialist 1 to provide Tier 1 (intermediate-level) support for desktop and laptop computers, mobile devices, and associated peripherals. This position is responsible for performing basic hardware and software troubleshooting, setup, maintenance, and end-user support in a fast-paced technical environment. The ideal candidate will be customer-focused, detail-oriented, and capable of resolving a variety of user issues while ensuring documentation and standards are consistently maintained. Key Responsibilities: * Unpack, install, configure, and deploy desktop and laptop hardware. * Provide basic end-user training for supported hardware and software applications. * Support installation, maintenance, and troubleshooting of Microsoft Office products (Word, Excel, PowerPoint, Visio, Project). * Set up and relocate IT equipment including PCs, laptops, monitors, printers, and peripherals. * Document procedures, troubleshooting guides, and installation instructions. * Fully document all service requests, actions taken, and resolutions in the ticketing system. * Maintain familiarity with Windows operating systems and Active Directory environment. * Troubleshoot and support common PC networking issues and connectivity problems. * Assist in setup and support of LCD projectors, TVs, and monitor displays. * Provide basic printer and plotter support. * Research alternative solutions for new or recurring problems. * Work collaboratively with IT teams and business units to support technology needs. * Maintain technical knowledge through independent learning and training. * Adapt to changing business requirements, technologies, and processes. * Work rotating shifts to ensure adequate customer support coverage. * Perform other duties as assigned. Minimum Qualifications * Associate degree in Computer Maintenance Technology, Computer Help Desk Support, Computer Network Administration, or a related field OR * Equivalent relevant work experience in an IT support environment. * Hands-on experience installing, configuring, and supporting desktops, laptops, and related hardware. * Basic understanding of networking concepts and Windows Active Directory. * Working knowledge of Microsoft Office applications and troubleshooting. * Analytical thinking and problem-solving abilities. * Ability to work independently and make sound decisions. * Ability to distinguish colors for identifying components and wiring. Preferred Qualifications: * Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate). * Prior experience supporting IT systems in utility, construction, or maintenance environments. * Bilingual (English/Spanish) is a plus. * Familiarity with LCD projectors, TVs, monitors, and audiovisual equipment. * Basic experience supporting printers and plotters. * Ability to develop positive working relationships with customers and team members. * Effective written and verbal communication skills. * Strong customer service and interpersonal skills. Work Environment: * Office and field-based work environment. * May require lifting and moving computer equipment. * Ability to work rotating schedules, including after-hours or weekends as needed. Physical Requirements: * Manual dexterity, sitting, standing, walking, stooping, kneeling, crouching, and crawling. * Ability to lift and move up to 40 pounds. Why choose Integrity Trade Services? At ITS, we offer our employees a competitive salary paid weekly and a comprehensive benefits package, including medical, dental, and vision insurance. Interested? Want to Learn More? Call or text Ana Miranda at (512) 992-0620 or Mike Trevino (512) 992-0073 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities About Us Integrity Trade Services' core philosophy is "Staffing you can trust". The nucleus of this philosophy consists of an intense focus on safety, honesty, fairness and integrity. Quite simply, if we wouldn't do a job ourselves, we wouldn't post it. Fast-growing and well-connected to the industry, we're intent on providing jobs that get you to work quickly, safely, and that compensate you fairly for a job well done. #HIGH1 #ZR

Job DescriptionNOC Technician - $21.00/hr This position is temporary with an opportunity to be hired full-time. Integrity Trade Services is hiring a NOC Technician for our utility client to start at $21.00/hr. Receive comprehensive benefits through ITS upon hire! Responsibilities: The Network Operations Center (NOC) provides continuous 24/7/365 monitoring and support for the Energy Business and Network Computer Systems and infrastructure services, as well as customer service support and data center infrastructure maintenance. The NOC team ensures enterprise scheduling services and handles after-hours and holiday service desk calls. As essential personnel, NOC staff are expected to fulfill job responsibilities regardless of weather conditions or emergencies. NOC is responsible for system processing, monitoring, and support across multiple corporate sites, including the Main Office, EMC, and Eastside Center (TLC), ensuring the functionality of business-critical processes related to financial systems, purchasing, customer service, and work management. This role acts as the central hub during system maintenance, outages, and other critical activities. Key Responsibilities: * Monitor and Support Corporate and Operational Systems: Oversee computer systems (hardware, software, CPU, file systems) and network infrastructure, ensuring optimal performance and security, including firewalls and telecom infrastructure. * File System Monitoring and Backup Management: Monitor file systems and ensure the successful backup and restart of systems when necessary. * Batch Processing Support: Troubleshoot and resolve issues related to batch processing, ensuring continuous operations without disruption. * SAP Application Monitoring and Support: Provide monitoring and problem resolution for SAP applications, including SAP-CIS, SAP-FIS, SAP-HR, SAP-WMS, and SAP-AMI. * Telecom Infrastructure Monitoring: Monitor and support telecom systems to ensure seamless communication and operations. * Third-Party Vendor Support: Answer calls from third-party vendors, escalate issues as necessary, and liaise with relevant support teams for prompt resolution. * EIT Support Line: Answer the EIT support line after hours, on weekends, and during holidays, providing timely assistance and escalation of critical issues. * Data Center Monitoring: Oversee and ensure the proper functioning of data center environments at Main Office, EMC, and TLC, responding to any system anomalies. * Issue Documentation and Escalation: Document and escalate issues promptly to the appropriate support teams, ensuring fast resolution and minimal downtime. * Coordination with Production Control & Support Teams: Work closely with production control and support teams to address critical alerts and plan for system maintenance and outages. * Scheduled Outages Support: Assist in coordinating scheduled outages, ensuring all stakeholders are informed and that the process runs smoothly. * Reporting: Compile and distribute the daily Morning Report and weekly reports, summarizing system status and key activities. * Maintain NOC Procedures: Keep NOC procedures and protocols up to date to ensure smooth operations and adherence to best practices. * Call Duty Rosters: Ensure the maintenance of up-to-date call duty rosters for support teams, facilitating 24/7 coverage. * 24x7x365 Coverage: Ensure continuous coverage for the NOC, guaranteeing round-the-clock availability and prompt response to any system or infrastructure issues. Location: Downtown San Antonio, TX Why choose Integrity Trade Services? At ITS, we offer our employees a competitive salary paid weekly and a comprehensive benefits package, including medical, dental, and vision insurance. Interested? Want to Learn More? Contact Mike at 512-992-0073 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities NOC Tech #LOW1 #ZR

Job Description We are a technology solutions company providing IT support to our growing customer base of small and medium businesses in the San Antonio area. We are looking to add an entry level IT Support Technician to our team. This is a full time position primarily providing support to our clients that may request support via phone, email, or help desk ticket. The candidate must be detail oriented and eager to test and learn new technologies. The ideal candidate must have a broad range of experience working with desktops, laptops, mobile devices, printers, and other peripherals. This is primarily a 8 to 5 position however there may be times where candidate may need to work outside of normal business hours. Responsibilities: • Network troubleshooting: Perform basic network troubleshooting. This may include physical cable testing using company provided equipment., • Desktop, laptop, and mobile device deployment: Work directly with end users to deploy new systems onsite and remotely., • Desktop, laptop, and mobile device troubleshooting: Work directly with end users to identify the root cause of issues and provide resolution. This may require working closely with our Tier II and Tier III support personnel as required., • Rotating on call schedule: On call duties on a rotating schedule. Requirements: • 1 to 2 years work in a help desk or desktop support role, • Minimum 2 years experience working with Windows 7 and higher, • Familiarity with Cloud Technologies, particularly Microsoft Office 365, • Versatile personality that can quickly respond to an emergency or support situation, • Ability to quickly diagnose and work toward a resolution for a technical problem, • Current experience with malware removal tools and techniques, • Ability to provide competent phone support, • Ability to communicate clearly with peers and clients, • Excellent interpersonal and ability to interact positively customers in a NON technical way, • Reliable transportation, • Technical certifications a plus but not required This is a fast paced environment where your effort will directly contribute to the growth of the company. You will be challenged technically and expected to expand your horizons at a rapid pace. We are looking for a very reliable career minded individual who is well organized and looking to be challenged. The right candidate is capable of balancing multiple priorities and projects.

Job Description Fujitsu Frontech North America Inc./Fulcrum Biometrics, Inc. Job Posting Technical Support Specialist Full Time - Regular San Antonio, TX, US Pay Rate: The starting base pay for this role is USD $20.00 per hour. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future Non-Exempt/Exempt: Non-exempt Job Status: Full-time Location: San Antonio Office - must be able to be on site to work with equipment Reports To (Position): Operations Manager Summary Fujitsu Frontech/Fulcrum Biometrics is seeking a results-oriented individual with the desire for a career in technical support to join our growing team. The successful candidates will possess a professional and take-charge style with the motivation to meet and exceed customer expectations. Technical Support Specialist is responsible for developing and maintaining overall excellence in product/service deployment and support. Supports customers by providing functions relating to deliverability, serviceability and supportability of offered products. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Functions of the position include, but are not limited to: • Identifies, investigates and resolves users’ problems with computer software and hardware within a timely manner. (Phone, Email, Chat, etc.), • Participates in the after hours, on-call rotation for 24-hour emergency coverage, • Troubleshoots and replicates problems reported on device hardware and or software platforms from direct customers, SDK/hardware integrators and others, • Reviews the trouble ticket queue to identify issues that need to be addressed. Works through the ticket queue without intervening management direction Resolves tickets within established SLAs. Raises issues that require management attention or involvement, • Establishes and maintains high levels of customer satisfaction according to defined objectives while adhering to established policies, • Creates and maintains FAQs, guides and other support tools, • Creates and maintains support procedures and policies, • Must have the ability to easily learn custom software and hardware systems, • Provides feedback to managers when significant products/services failures occur and works with the affected department heads to help solve the issue(s), • Research and provide recommendations on environmental and process changes to solve technical issues or concerns using root cause analysis, • Engage in current or new product/service discussions, • Review and modify pre-existing Fulcrum owned Support documentation for serviceability requirements, provide technical feedback for implementation of operational changes for or relating to Support center operations, • Assist the team in achieving established goals and departmental objectives, • Maintain day-to-day management and administration of projects and provide upper management weekly project briefings, • Perform quality work within deadlines with or without direct supervision, • Adhere to company policies, and quality guidelines, • Support continual improvement efforts, • Must be able to pass a (Fingerprint) background check (with the FBI), • Familiarity with printers and supporting print jobs, printer alignments, etc., • Strong organizational, analytical and problem-solving skills, along with excellent verbal and written communication skills, • Effective listening skills, • Understanding of Windows and basic networking skills, • Experience with Windows a must and Linux operating systems a plus, • Experience with Android or iOS operating systems, • Experience in providing customer services, • Ability to comprehend overall design of complex equipment such as criminal booking systems, applicant LiveScan systems, complex access control systems and sophisticated logical access solutions such as login and single sign-on systems, • Ability to directly interface with hardware and software design/development personnel to identify product technical issues and or design flaws, • Self-motivated individual that proactively looks for ways to assist and improve the overall organization, • Ability to quickly grasp and internalize complex systems and products, • Perform quality work within deadlines with or without direct supervision, • Interact professionally with other employees, customers, and suppliers, • Ability to multi-task and work under pressure, • Ability to analyze detail and perform structured decision-making on a daily basis, • Must be able to identify and recommend best course of action from several alternatives, • High degree of initiative and ownership, attention to detail, and the discipline to follow through on assigned tasks Associate or bachelor’s degree (B.S.) in a technical field preferred and 2+ years of technical support/help desk related experience; or an equivalent combination of education and experience preferred. CERTIFICATES, LICENSES, REGISTRATIONS A+ certified (or equivalent) technician a plus, but not required. COMPUTER SKILLS Demonstrate ability to use a computer and applicable computer software. Proficiency in MS Office - Outlook E-mail, MS Office Word, Excel, PowerPoint. Familiarity with ticketing systems for tracking and clearing service and support issues a plus. Knowledge of management information systems including computer networks, data processing and storage systems as well as telecommunications systems a plus. LANGUAGE SKILLS Demonstrate ability to read, comprehend, and respond appropriately through written or verbal form when required; ability to demonstrate tactfulness when communicating, to include internal communication with staff members of all levels; ability to effectively communicate with a variety of audiences; ability to analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. TRAVEL Occasional travel (less than 5%) for remote system installation, support and training. Employment with Fujitsu is considered to be at-will, which means that both the employee and Fujitsu Frontech North America Inc. (“FFNA”) are free to end the employment relationship at any time for any reason, with or without cause. This provision can only be changed or revoked in a formal written contract signed by the CEO of FFNA, and cannot be changed by any express or implied agreement based on statements or actions by any employee or supervisor. Even though the job duties, title, compensation, and benefits, as well as the Company’s personnel policies and procedures, may change from time to time, the at-will nature of employment will not change. We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state or local laws.

Job DescriptionDescription: Who are we? OKIN Process is a fun, fast-paced environment focused on making operations function better for our clients by providing front and back-office outsourcing solutions. We assist established enterprises to manage and improve their business processes and scaling businesses to accelerate their business growth. We are the partner our clients turn to and trust to help constantly improve business processes and make work better. Job Description: Job Type: Part-time/Full-time Salary: $16.50 per hour (Opportunity for pay increases after successful probationary period.) Schedule: Day shift, Mid shift*, and Overnight shift available* with openings Monday-Sunday Work Location: Hybrid *Shift differential available for Mid and Overnight shifts. Summary: In your role as a Service Desk Specialist, you are expected to offer quick and helpful technical support related to computer systems. You will address questions about fundamental technical issues and suggest solutions. This position demands a solid understanding of technology and effective communication skills to grasp the problem and convey its resolution. Furthermore, you must be customer-centric and exhibit patience when interacting with difficult clients. Requirements: Duties Include: • Serving as the first point of contact for customers seeking technical assistance over the phone, • Perform remote troubleshooting through diagnostic techniques and pertinent questions, • Determine the best solution based on the issue and details provided by customers, • Walk the customer through the problem-solving process, • Direct unresolved issues to the next level of support personnel, • Provide accurate information on IT products or services, • Record events and problems and their resolution in logs, • Follow-up and update customer status and information, • Pass on any feedback or suggestions by customers to the appropriate internal team, • Identify and suggest possible improvements on procedures, • Continuously monitor active assignments and proactively address any arising issues., • Contribute to threat hunting efforts by identifying anomalous behaviors, potential threats, and areas for enhanced visibility., • Evaluate the severity and potential impact of identified vulnerabilities on our systems. Provide actionable recommendations for remediation and risk mitigation., • Ability to work independently and as part of a team in a 24/7 operational setting., • Strong organizational and multitasking skills in a fast-paced environment., • Excellent communication and problem-solving abilities, • Proven experience as a help desk technician or other customer support role?, • Flexibility for potential schedule adjustments as the team expands, • Demonstrated ability of analytical expertise; paying close attention to details while using critical, logical and solution-oriented thinking, • 401(k) matching (4%), • Medical Insurance, • Dental Insurance, • Vision Insurance, • Disability Insurance, • Life Insurance, • Voluntary Benefits, • On-Demand Pay, • Employee Assistance Program, • Employee Discount Schedule, • Flexible Spending Account, • Life Insurance

Job Description Job description: Fred Loya Insurance was established in 1974 and has grown to be one of the Largest Hispanic Top 500 Owned and Operated Companies in the United States. Our commitment to providing fast, dependable service and competitive rates for general auto insurance has made us one of the fastest growing auto insurance groups with over 500 agencies throughout Texas, California, New Mexico, Colorado, Illinois, Georgia, Arizona, and Nevada. Fred Loya Insurance is now recruiting for a Desk Review Supervisor in the San Antonio, Tx area. General Duties: • Supervise and monitor of Material Damage Appraisers and DRP, • Report and document variances and performance, • Review suspicious losses and determine if further investigation is warranted, • Ensure compliance of all material damage claim settlements with DOI regulations, • Provide material damage training, • Maintain a high degree of knowledge in the area of physical damage and attend necessary training programs to increase his/her knowledge, • Act as a technical resource in the area of material damage and estimating, • Handle situations arising from compliant calls from customers, • Act as a role model for all employees, • Review requests for authority timely and grant the appropriate authority to settle claims, • Respond to Department of Insurance inquiries, • Responsible for interviewing and selecting candidates for employment, • Complete performance evaluations as required by company policy for all employees under his/her direct supervision, • Make accurate decisions on whether or not to deny coverage, • Day to day contact with independent appraisal companies, • Recommend candidates for new hires or for advancement or promotion within the company, • Recommend appropriate direction on all open files through verbal instructions or written action plans placed in claims files, • Maintain high morale and production for the team, • Assist with other duties and/or projects as assigned by management, • Candidate must have excellent written and verbal communication skills, • Organization and time management skills, • Negotiation and problem solving skills, • High school diploma or GED, • A minimum of 3 years of relevant experience, • Insurance background, • Supervisor and/or management experience, • Strong background in estimating/appraising Auto Physical Damage, • Planning and operational experience Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Health savings account, • Life insurance, • Paid time off #Claims REQ. 738442654 Company DescriptionFred Loya Insurance is a family-owned auto insurance company founded in 1974 by Fred Loya in El Paso, Texas. Over the years, the company has grown significantly and now operates over 700 agencies across several states, including Arizona, California, Colorado, Georgia, Illinois, Indiana, Nevada, New Mexico, Alabama, Ohio, and Texas. Be part of a fast-growing company committed to service and excellence. Work in a supportive and dynamic environment with opportunities for growth and development. If you are a dedicated professional looking to make a difference, we encourage you to apply!Fred Loya Insurance is a family-owned auto insurance company founded in 1974 by Fred Loya in El Paso, Texas. Over the years, the company has grown significantly and now operates over 700 agencies across several states, including Arizona, California, Colorado, Georgia, Illinois, Indiana, Nevada, New Mexico, Alabama, Ohio, and Texas.\r\nBe part of a fast-growing company committed to service and excellence.\r\nWork in a supportive and dynamic environment with opportunities for growth and development.\r\nIf you are a dedicated professional looking to make a difference, we encourage you to apply!