Warehouse manager jobs in Charlotte, North Carolina - Page 2Create job alerts

Job Description As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a Senior Logistics Manager, in our Charlotte , NC office. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore! A career at MSS is not just a job – it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives. The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment. Role and Responsibilities • Develop and implement logistics strategies aligned with business objectives to ensure optimal supply chain performance., • Forecast and manage logistics budgets, including transportation, warehousing, and inventory carrying costs., • Analyze industry trends, market conditions, and supply chain innovations to drive continuous improvement initiatives., • Ensure compliance with federal, state, and local transportation and trade regulations. To include safety meetings, driver performance reviews, and vehicle maintenance., • Forecast, schedule and publish delivery and logistic services., • Implement KPI dashboards, performance tracking systems and monitor logistic metrics, transportation costs and warehouse efficiency., • Promote the adoption of technology and automation within logistics operations., • Team leadership & develop a high performing logistics team., • Set clear performance goals, foster a culture of accountability and continuous learning., • Promote cross-functional collaboration with procurement, planning, customer service and sales team., • Partner with internal and external customers to simplify problems and develop and deploy new processes., • Manage warehouse material transfer and signoff process. Collaborate with warehouse staff to ensure accurate storage and cataloging of inventory., • Identify and evaluate all warehouse and logistic procedures and processes are followed and adhered to in line with the Company’s procedures and requirements., • Negotiate shipping and supplier costs., • Cultivate a team atmosphere by working with the team to achieve the company's targets and objectives., • Promote a safety-first culture and ensure a safe work environment is maintained by adhering to the Company safety practices and procedures., • Other such duties and responsibilities as assigned by the Company from time to time. Qualifications and Requirements • Bachelor’s degree in business administration, supply chain management, logistics, or related field, • 8 – 12+ years of progressive experience in logistics, transportation, or supply chain roles and team management., • Proficient in data analytics and performance metrics for fleet utilization and operational efficiency., • Proven experience managing large-scale fleet operations (multi-site operations, or mixed-asset fleets)., • Demonstrated success in strategic planning, route optimization, and cost control., • Ability to work well under pressure, juggle tasks and work efficiently against deadlines., • Willingness to learn and adapt to new responsibilities., • Ability to work well either alone or as part of a team., • Ability to communicate in a professional manner with both co-workers and customers. Physical Demands: Constant sitting, walking short distances, bending, stooping, twisting, reaching above and/or below shoulder, handling/grasping documents or office equipment, clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone, vision sufficient to read source materials and computer screen data, repetitive motions for computer equipment use, lift 25 lbs. occasionally, 5-10 lbs. frequently to lift/carry/move objects, files and documents., • Must successfully pass a background check and drug test., • Valid driver’s license and acceptable driving record required.? Work Environment: Work is performed in an office environment with air conditioning and bright lights. Benefit Highlights At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include: • Medical/Dental/Vision Insurance, • 401k with Employer Contributions, • PTO, • Paid Holidays, • Employee Assistance Program, • Long-term Disability, • Short-term Disability, • Flexible Spending Plan, • MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.

Job Description Please complete application at: JOIN THE WAGNER FAMILY Thank you for your interest in Wagner. We always have our eyes open for talented people who want to learn, grow and expand their capabilities with Wagner. From start to finish, you'll enjoy a fun and colorful career at Wagner. Wagner is small enough that you matter and large enough for you to make a difference. Wagner believes that people represent a company's most important asset. At Wagner, we strive to create an organization where everyone participates and efforts are focused toward continuous improvement. These improvements are driven by dedication, teamwork, and the innovation of the Wagner family. YOUR BENEFITS Our benefit package includes: • Starting at 4 weeks PTO per year, • 401(k) and a company match, • Medical + Company HSA contribution, • Wellness Program, • Dental, • Vision, • Life Insurance, • Disability, • 6 Weeks Parental Leave, • Long Term Care Insurance, • Tuition Reimbursement, • Employee Resource Groups YOUR PAY • $65,000/year ($31.25/hour) + Employee Profit Sharing Introduction WAGNER is a well-established company with 75 years of operating experience. With over 2000 employees worldwide, the WAGNER Group is a world leading manufacturer and supplier of high technology surface finishing products and systems. Users of our efficient, reliable, and cost-effective solutions include final consumers, contractors, and industrial manufacturing companies. The company operates as two divisions, Decorative Finishing (DF) and Industrial Solutions (IS). Position Objective The IS division is looking for an experienced Field Service Technician to support our Engineered Systems (ENSY) team that is headquartered in Plymouth, MN. The goal is to deliver the desired customer service experience and drive service success that improves customer satisfaction and maximizes customer retention. The correct applicant can see themselves aligning with Wagner's core values of being Open, Customer Centric, Progressive, Accountable and Cooperative. Responsibilities • Safety is number one in everything you do., • Mechanical, electrical and pneumatic job responsibilities with reach and lifting equipment. Operate vehicles in a safe manner (rental, company and other vehicles, forklift, scissor lift, etc...), • Service: Perform diagnostic troubleshooting on existing equipment either remotely via phone and other systems or on-site (individual items or assemblies in system for application)., • Diagnose errors, faults or technical problems and determine proper solutions., • Installation of Wagner powder coating systems in North America., • Responsible Wagner representative onsite, communication of needs and schedule to team according to installation documentation., • Pre-assemble system components in MN prior to shipment to customer., • General warehouse tasks during off service weeks, • Demonstration Lab Support, • Assisting with and performing lab trials, industry trainings, general housekeeping, • Produce timely and detailed service reports., • Build positive relationships with customers., • Comprehend customer requirements and make appropriate recommendations., • Support the sales team as a subject matter expert., • Cooperate with technical team and share information across the organization., • Follow all company's procedures and protocols. Dimensions of Position Understand and create solutions to meet customers' needs. Has authority to do what is required to make sure that all systems are operating properly to meet customer expectations. Qualifications Education and Experience High school diploma and 2-year technical degree; and 3+ years of progressive experience preferably in the industrial application and finishing industry; or an equivalent combination of education, certifications, training, and experience as determined by the hiring manager and Human Resources. Must have a valid driver license and a valid passport to be able to work and travel in North America. Preferred Qualifications • Proven field service experience., • Professional appearance considering the tasks to be carried out., • Ability to troubleshoot, test, repair, and service electro pneumatic equipment., • Ability to read and understand general electrical, mechanical, and pneumatic schematics (European and US formats)., • Ability to work flexible shifts and to adapt to changing work schedules with overtime, weekends, and holidays likely., • Familiarity with standard hand tools and proper applications of each., • Intermediate skills in Microsoft Office 365 (Outlook, Word, Excel, and PowerPoint), • Familiar with SharePoint platform and AutoCAD a plus., • Use of Multi meter and common hand tools., • Organizational skills - calendar use, personal, lab and departmental, timekeeping, • Communication - good in person, phone and digital presence. Wagner is dedicated to the ongoing journey of equity, diversity and inclusion. We're proud to be an equal opportunity employer, and committed to building a workplace where everyone feels welcome, valued, and empowered to be themselves. We don't discriminate based on race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability, veteran status, or any other characteristic protected by law. We encourage you to be your authentic self and share your unique perspectives. If you require any accommodation throughout the hiring process, please let us know how we can assist you. Our company participates in the US government's E-Verify process. In addition, all offers of employment are contingent on a background check. Job Posted by ApplicantPro

Job Description Job Summary The Warehouse Driver is responsible for safely loading, transporting, and delivering cabinet materials to job sites and return locations using a box truck. This role ensures accurate delivery of materials, adherence to safety procedures, and maintenance of company vehicles, while providing excellent internal and external customer service. Essential Functions • Safely operate a box truck to deliver cabinet materials, equipment, and products to assigned job sites and return locations., • Load and unload materials using a forklift or pallet jack while ensuring products are properly secured to prevent damage during transport., • Conduct pre-trip and post-trip vehicle inspections and report any issues to management., • Maintain cleanliness and general upkeep of the interior and exterior of the company vehicle., • Verify delivery contents against packing lists and ensure all materials are accounted for before and after transport., • Return unused cabinet materials or products from job sites to the warehouse or appropriate vendor, ensuring documentation is completed for returns and credits., • Obtain required signatures upon delivery and submit all delivery paperwork, inspections, and documentation in a timely and accurate manner., • Adhere to all company safety protocols, traffic laws, and DOT regulations., • Perform general warehouse support duties when not driving, including stocking, organizing, and assisting with inventory., • Other duties as assigned by the Warehouse Manager or Operations Lead. Skills & Qualifications • Valid driver’s license with a clean driving record; DOT medical card preferred or required based on vehicle size., • Minimum 1 year of experience operating a box truck or similar commercial vehicle., • Forklift certification or ability to become certified (training provided)., • Strong attention to detail and ability to verify delivery accuracy., • Excellent communication and interpersonal skills; able to interact professionally with builders, subcontractors, and internal teams., • Strong time management and organizational skills to ensure timely deliveries and accurate documentation., • Ability to work in a fast-paced environment and handle physical demands, including lifting up to 75 lbs and working in varying weather conditions., • Basic computer skills and comfort with mobile apps or digital delivery systems for routing and documentation.Company DescriptionWe are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, as well as multi-family, commercial and repair & remodel customers.We are the leading national installer for select high-value and stylistically important interior finishes, such as flooring, cabinets and countertops, to our homebuilder customers, as well as multi-family, commercial and repair & remodel customers.

Job DescriptionGopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers. Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. Responsibilities: -Pick and pack items for dispatch to customers-Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies-Manage inventory and re-shelving of canceled orders-Clean and organize sales floor and overall facility-Manage waste and spoilage through strict compliance with FIFO practice-Contact customer for substituted or out-of-stock items-Handle, scan and move product in a safe and well-organized manner-Stand, push, pull, squat, bend, reach and walk during shifts-Use carts, pallet jacks, dollies and other equipment to move product-Handle products that may contain tobacco, nicotine, and/or alcohol-Work in freezer locations periodically throughout shifts-Capability to walk several flights of steps periodically throughout the day-Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards-Ensure accuracy of all food and beverage packaged for delivery-Follow health, safety and sanitation guidelines for all products-Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements-Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation-Prepare, package and stage/handoff orders Qualifications:-High School Diploma or GED Equivalent-Experience working in a restaurant or retail environment (preferred, not required)-The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)-General working knowledge of basic web-based software applications (e.g. Google G-Suite)-Stand and walk for the duration of an assigned shift-Lift up to 49 pounds-Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays #LI-DNP Gopuff is seeking Operations Associates to join the operations team. We are looking for self-starting, motivated and committed individuals. Operations Associates play a critical role in our fast-paced environment that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will execute a variety of warehouse responsibilities including picking, packing, receiving product, cleaning and interacting with our partner drivers. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively deliver a perfect experience for our customers. If you love having the ball...If you love the idea of taking the bull by its horns...If you love doing whatever it takes for the thrill of the win…we want to talk to you.What We Offer • Medical/Dental/Vision Insurance (for full-time employees), • 401(k) Retirement Savings Plan, • 25% employee discount & FAM Membership, • Vacation and Sick Time for eligible employees, • EAP through AllOne Health (formerly Carebridge)Qualifications, • High School diploma or GED equivalent, Bachelor’s Degree a plus, • Experience working in a restaurant, retail or warehouse environment, • General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google G-Suite), • Strong work ethic, punctual, responsible and honest, • Must thrive in high-stress environments, • Effective communication skills, • Team oriented, works with and responds well to others, • Positive attitude, helpful and respectful, • Organized, • Work with a fluid schedule and available during peak hours, • Be able to lift up to 20 lbs. repetitively Responsibilities, • Receiving and Put away, • Picking and Packing, • Customer Service, • Warehouse Organization and Standards, • Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolve discrepancies when they do not match, • Put away product to inventory locations, • Pick and pack items on a per order basis for dispatch to customers, • Ability to ensure accuracy of items picked/packed, • Properly stage orders in assigned bin locations, • Contact customer for substituted or out-of-stock items, • Amend order contents per confirmation of substitution, • Clean and organize warehouse, • Conduct cycle counts to identify loss and improve in-stock position, • Re-shelve canceled orders promptly, • Manage waste and spoilage through strict compliance with ‘FIFO’ practices (First In, First Out), • Ensure the Standards of Conduct policy is followed to provide a safe and inclusive work environment

Job DescriptionBenefits: • Paid time off, • Flexible Scheduling, • Competitive Compensation Essential Duties and Responsibilities: 1. Oversees or prepares payroll for the assigned pay groups. Obtains all legally required employee documents. Completes time sheets with data from field superintendent or timekeeper. Performs data entry and checks for accuracy. Produces and distributes payroll checks., 2. Reviews vendor invoices for accuracy and matches to the purchase order submitted for authorization of purchase. Corresponds or communicates with vendors when necessary to correct or modify invoices received. Codes vendor invoices with correct general ledger codes to ensure accurate management reports., 3. Produces complete and accurate invoices to customers for work performed. Obtains all required back-up to support customer invoices., 4. Organizes and files, or oversees the filing of, invoices, checks, payroll documents, employee roster, etc., to properly maintain an orderly and accurate filing system., 5. Oversees and/or maintains and updates safety training records. Compiler and submits accident reports, insurance forms and doctors reports. Registers employees for safety training classes and drug screens., 6. Assists managers, superintendents, and warehouse supervisor in procurement of materials, supplies and equipment., 7. Under general supervision calculates the cost and determines feasibility of project based on analysis of collected data; determines competitive pricing and availability of materials; estimates the labor and equipment required to install the materials., 8. Assists in preparing detailed customer project proposals to define scope of work, communicate price and to detail general terms of the price derived in the estimate. Additional Duties: 1. Demonstrates effective teamwork and cooperation with all employees and customers of the Company., 2. Assists clerical staff in answering telephone calls or field radios and notifies appropriate personnel or records messages, when needed. Responds to general inquiries concerning area activities in accordance with established policies and procedures., 3. Complies and reviews annual physical inventory and various other documentation required to support the corporate financial audit., 4. Calculates cost plus billing rates; submits them to managers for review and sends to customers., 5. Prepares and submits contractor questionnaires., 6. Maintains and distributes petty cash. Qualifications • 2 years experience as an Office Manager or similar position preferred, • 5+ years Sage Accounting Software expierence, • High school diploma/GED required, some college preferred, • Understanding of office equipment, systems, and procedures, • Skilled in Microsoft Office, Excel, and Outlook, • Excellent time management skills and ability to prioritize multiple tasks, • Strong problem-solving skills and attention to detail, • Excellent verbal and written communication skills

Job DescriptionSalary: 23 NC MedAssist OTC Program Lead Job Description NC MedAssist is North Carolinas only nonprofit, statewide free pharmacy. Our programs assist our neighbors with medication access needs by providing prescription and over-the-counter medication at no cost. Our mission is to dispense opportunities through improved health. Job Overview The Over-The-Counter (OTC) Program Lead will support the daily operations of the OTC Free Store and Warehouse. This role is essential in maintaining the flow of inventory, ensuring excellent customer service and supporting our team and volunteers in a collaborative and mission-driven environment. The OTC Program Lead is a full-time, 40 hour a week role that report directly to the OTC Program Director and work collaboratively with internal teams to ensure operational excellence. Position Responsibilities: The responsibilities of the OTC Program Lead include but are not limited to: • Supervise daily the OTC Free store and Warehouse operations, ensuring compliance with health and safety regulations, • Support, guide and coach the OTC Program Associate team members, volunteers, and warehouse staff., • Lead and support volunteers and work closely with the volunteer manager to create an engaging experience for our volunteers., • Assist with receipt, organization and inventory of all OTC items and coordinate restock of available inventory., • Assist with visual merchandising and promotional displays to enhance participant engagement and product visibility., • Support the planning and execution of outreach efforts and partner events in the OTC store, • Ensure high-quality customer service by quickly addressing and responding to customer concerns, complaints and inquiries through multiple mediums., • Responsible for accurate record keeping of inventory and assists in generating reports on store performance and inventory., • Supports the management of short- and long-term organizational projects in the Warehouse and OTC Store., • Educating our partners on our OTC program and fulfilling our Partners-In-Hope orders., • Collaborate cross functionally to develop materials and messaging for program participants., • Participate in the execution of Mobile Free Pharmacy events across North Carolina., • Performs other related duties as assigned by the OTC Program Director. Requirements/Qualifications • Associates Degree or equivalent work experience in retail, warehouse operations, non-profit or health and human services., • 3 or more years of Supervisory or Leadership experience is preferred, • Strong interpersonal and conflict management skills., • Excellent organizational and time management skills, • Ability to lead, motivate and manage diverse groups, • Proficient in Microsoft Office (Work, Excel, Outlook), • Experience in inventory management is preferred, • Bilingual (Spanish) Preferred COMPENSATION This is full- time hourly position with a starting rate of $23 an hour based on the candidates qualifications, experience and skills. BENEFITS NC MedAssist understands the importance of investing in each team members health and well-being by offering comprehensive benefits to eligible employees. These benefits include: • Medical, dental, and vision benefits, • Paid Time Off with exceptional accrual rates, • Hybrid work environment with a flexible schedule, • Weekly mental health hours, • Employee Assistance Program (EAP), • 401k plan with employer contribution up to 5%, • Employer Paid Life insurance & Short-Term Disability, • Additional optional supplemental insurance offered, • Personal development and continuing education opportunities, • A positive and energetic work environment PHYSICAL REQUIREMENTS (with or without reasonable accommodations) • Availability to work flexible hours including weekends and evenings, • Comfortable with changes in the environment with the ability to work standing in a warehouse environment for extended periods of time, • Ability to push, pull, and lift up to 40lbs frequently, • Must hold a valid driver's license and be comfortable with occasionally operating company vehicle NC MedAssist is an Equal Opportunity Employer (EOE) and prohibits discrimination against any applicant or employee. Candidates from all backgrounds are welcome to apply. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. NC MedAssist is an Equal Opportunity Employer. For more information visit .

Job DescriptionBROAD FUNCTION AND SCOPE OF THE POSITION: The Affinity Group Region Client Manager is responsible for regional execution of sales and marketing strategies for assigned clients and is the primary contact for the regional sales manager at the corresponding clients. With knowledge of the assigned clients’ plans and objectives, the region client manager facilitates activities of the collective group of local market leaders who in turn manage market specific sales objectives and local market execution via effective trimester planning and specific follow-through. PRINCIPAL CONTINUING RESPONSIBILITIES OF THE POSITION IN ORDER OF IMPORTANCE: • Provide a single point of contact across each assigned Client’s respective region and build an excellent rapport and mutually valued business relationship with key personnel at the corresponding clients., • Work in conjunction with region market leaders to execute client-specific sales plans including segment focus, innovation plans, and other initiatives to achieve sales budgets/goals., • Communicate sales strategies and objectives to the respective sales teams., • Collaborate with the sales enablement team to ensure delivery of accurate CRM, sales data, trimester plans, and local prescriptive market goals across the region., • Provide connectivity between client’s regional managers, internal market leads and segment/culinary leads through regular check-in’s., • Analyze and review monthly client sales reports with region management and determine the necessary course of corrective action as needed., • Participate or provide input for various distributor and food related trade shows as well as internal sales meetings., • In conjunction with the sales enablement department follow and monitor sales data, trends, and results; communicate accordingly and as necessary across the region., • Execute foresight to alter and change sales plans based on evolving business environments and industry headwinds., • Assist local market leaders in offering data, insights, trends, and industry updates to the sales team., • Work closely with the assigned clients at the region/local level to develop sound sales and marketing strategies for their respective markets., • Train and provide product knowledge to the region sales teams., • Provide competitive insights to assigned clients for pricing and product considerations., • Provide local market intelligence to include competitive pricing, availability, customer contracts, promotions, service challenges, and new product launches.The successful candidates must possess the following Knowledge, Skills, and Abilities:, • College or University preferred, • Experience working with Foodservice Distributors, • Ability to execute and follow through a sales plan., • A positive, professional, and proactive attitude., • Strong communication skills., • Adept at building trust and credibility, • Business planning and organizational skills, • Works well with teams and has strong motivational skills, • Strong problem solving and client planning skills, • Using the trimester planning process and CRM system, • Relevant analytical skills and effective with Power BI, Excel spreadsheets, and other such tools., • Must have a valid driver’s license and a carPhysical Requirements/Working Conditions:, • Candidate must be able to perform the essential functions of the job., • Work may be performed in an office, warehouse or restaurant environment., • Stand for extended periods of time, walk, bend, stoop, or climb., • May have possible exposure to dust and may require the ability to lift and/or push up to 50 pounds., • Flexible work hours to accommodate demands of position (some weekends included) Powered by JazzHR oAzqe9WYJD

Job Description A Carter Lumber Warehouse Manager is responsible for setting the example and providing direction in the operation of a warehouse. This is accomplished by providing excellent customer service and ensuring that the appropriate material is received by every customer. Maintaining the stock and presentation of items in the warehouse, inventory control, following delivery processes and communication are all components of this position. A strong belief in the mission and goals of the company are necessary to this position. Requirements • Previous supervisory experience in a customer service environment, • Has warehouse and truck loading experience, • Excellent organizational skills, • Ability to direct and train others effectively as a team member, • Familiarity with building materials, • Ability to participate effectively as a team member, • Customer Service, • Meets and greets contractors and do-it-yourselfers while providing exceptional customer service by assisting with the selection and loading of materials. Ensures that material is accurately pulled and staged for pickup or delivery. Directs delivery schedules and responsible for ensuring that they are on time and the correct material and quantities were delivered., • Store Operations, • Responsible for maintaining the inventory in the warehouse by conducting cycle counts, keeping the warehouse organized, ensuring the correct material is shipped and received. Ensures all policies and procedures are followed in the warehouse including sales, inventory and safety. Ensures that all equipment is being properly used and maintained., • Knowledge and Training, • Identifies personal growth needs and learning opportunities. Completes required training. Commits to continued learning on products, packages, procedures and more. Encourages and oversees employee career development., • Staff Management, • Health, Dental, Vision (Single and Family Plans) available after 30 days of employment, • Short and Long-Term Disability, • Company-paid life insurance and AD&D, • Optional supplemental life insurance, • Company-match 401(k), • Vacation time and paid holidays, • Vendor incentives, • Room for growth; we promote from within! MNG25waLAm

Job Description About Plumbing Systems Inc. (PSI) Plumbing System Inc. is an established company with over 30 years of experience providing top-tier service and quality products in many areas around the Vail Valley and Summit County area. Role is based in Gypsum, CO - Relocation/Sign-On Bonus Offered with Experience!!! About the Role PSI, Inc. is seeking an experienced Service Manager to lead our Service Department and technicians across multiple trades. This role is ideal for a hands-on leader who brings both field experience and business acumen — someone who can coach technicians in the field, manage KPIs, and drive operational excellence. The Service Manager will oversee daily operations, technician performance, and department profitability while fostering a positive, high-performance culture. You'll work closely with Dispatch, CSRs, and the General Manager to ensure the department meets its goals in customer satisfaction, revenue, and efficiency. The right candidate will have an "owner's mindset," holding full accountability for the team's results and always striving to elevate performance across all trades. What You'll Do Here * Lead, develop, and support multi-trade service technicians through training, coaching, and ride-alongs to ensure quality, safety, and revenue goals are met. * Track and analyze departmental KPIs to identify opportunities for improvement and implement strategies to boost performance and profitability. * Recruit, interview, hire, and onboard technicians in partnership with the General Manager to meet staffing and budget targets. * Manage operational functions including technician payroll, job scheduling, and on-call rotations while ensuring "Right Tech, Right Call" efficiency. * Collaborate with Dispatch and warehouse teams to streamline parts handling, warranty processes, and truck stock management. * Conduct weekly team meetings and ongoing training sessions focused on technical skills, sales performance, and customer service excellence. We'd Love to Hear From You if You Have * 5+ years of experience in the trades industry (HVAC, plumbing, or electrical preferred) * 2+ years of experience managing technicians or field teams * Proven experience analyzing and managing KPIs and department performance metrics * Prior field experience as a technician or installer * Strong leadership, coaching, and communication skills * Excellent problem-solving and organizational abilities * A valid driver's license Benefits and Perks: Plumbing Systems Inc. (PSI) treats its team members with the same level of dedication and care as we do our customers, which is why we're fortunate to provide all of our employees with: • Competitive Pay, • Benefits: We offer top-notch benefits!, • Various medical, dental & vision plans, including 100% employer covered options for you and your family, • 401(k) with a company match up to 3.5%, • 100% Company paid long & short-term disability and life insurance, • Flexible spending accounts for health and dependent care, • Training and Career Growth: We are scaling quickly and would support this person's career growth and development, • Paid Time Off: 6 company paid holidays, 3 weeks of PTO, and a paid Parental Leave Policy