Senior Revenue Management Analyst
hace 8 horas
Barcelona
ph3About the company /h3 pShalion is a data and insights-driven company that serves world‑class manufacturers and brands globally. Through our Digital Shelf Optimization, Retail Media, and Food Service Aggregators solutions, we provide innovative tools for e‑commerce monitoring. /p pAt Shalion, we empower brands to make smarter business decisions in e‑commerce by delivering actionable data and insights on online product prices, availability, share of search, and more. We operate across 1,000+ e‑retailers in 60+ countries, serving industry giants such as Heineken, Lego, Danone, Nestlé, and JDE. /p pAs a leader in data intelligence, we specialize in gathering, analyzing, and applying proprietary artificial intelligence to deliver relevant data and monitoring tools, helping our clients maximize their e‑commerce performance. /p h3The role /h3 pWe are seeking a highly analytical and detail-oriented bSenior Revenue Management Analyst /b to lead and optimize our end‑to‑end revenue cycle across our SaaS business. This role will oversee the complete Quote‑to‑Cash process, ensuring seamless coordination among the Sales, Customer Success, Finance, and Legal teams. /p pThe ideal candidate will combine strong financial acumen, operational excellence, and analytical capabilities to ensure accurate billing, efficient collections, reliable forecasting, and high‑quality revenue reporting. This position plays a critical role in maximizing cash flow visibility, reducing revenue leakage, and supporting strategic business decisions. /p h3Your Responsibilities /h3 h3Revenue Operations Quote‑to‑Cash Management /h3 ul liOwn and manage the end‑to‑end Quote‑to‑Cash / Revenue‑to‑Cash process, from closed deals of clients to cash collection. /li liEnsure contracts, purchase orders, customer information, billing schedules, and commercial terms are complete and accurate before invoicing. /li liIdentify and resolve operational bottlenecks impacting revenue generation and cash collection. /li liEstablish and maintain controls to prevent revenue leakage, invoicing errors, delayed billing, and collection issues. /li /ul h3Contracts, Billing Revenue Administration /h3 ul liReview commercial agreements related to renewals, upgrades, downgrades, cancellations, discounts, credits, and billing adjustments. /li liManage purchase order requirements, vendor onboarding processes, customer portals, and supporting documentation. /li liCoordinate the timely and accurate issuance of invoices, credit notes, debit notes, and billing adjustments. /li liInvestigate and resolve billing exceptions, contractual discrepancies, and complex enterprise customer cases. /li liCollaborate with the financial team on revenue recognition, month‑end close activities, reconciliations, and audit support. /li /ul h3Accounts Receivable Collections /h3 ul liMonitor and manage AR aging, prioritizing overdue balances, strategic accounts, disputes, and collection risks. /li liCoordinate collection activities with internal teams and customers while maintaining professional and solution‑oriented communication. /li liInvestigate and resolve invoice disputes related to billing, payments, taxes, purchase orders, customer portals, or missing documentation. /li liPrepare and maintain AR reports, Days Sales Outstanding (DSO) analysis, overdue balances, payment commitments, dispute tracking, and expected cash collections. /li liEscalate collection risks, operational blockers, and potential bad debt situations when appropriate. /li /ul h3Revenue Forecasting, Analytics Reporting /h3 ul liBuild and maintain billing, collections, and cash inflow forecasts by connecting bookings, contracts, invoicing, and collections data. /li liAnalyze key SaaS metrics, including ARR, MRR, churn, renewals, expansion revenue, contraction, discounts, AR aging, and DSO. /li liDevelop executive dashboards and reporting frameworks to provide visibility into revenue performance, working capital, and collection risks. /li liReconcile data across CRM, ERP, billing platforms, and financial models to ensure consistency and reliability. /li liDeliver actionable insights to improve revenue conversion, shorten cash collection cycles, and increase forecast accuracy. /li /ul h3Process Improvement Systems Optimization /h3 ul liDocument and standardize SOPs for contracts, PO management, billing, collections, dispute management, and revenue reporting. /li liDesign and implement controls to improve data quality, process compliance, approval workflows, and auditability. /li liParticipate in CRM, ERP, billing platform, subscription management, and reporting automation projects. /li liIdentify opportunities to reduce manual work, operational errors, spreadsheet dependency, and processing times. /li liCollaborate with Finance and Go‑to‑Market teams on pricing, packaging, renewals, commercial terms, and customer lifecycle initiatives. /li /ul h3Required Qualifications /h3 ul liBachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field. /li li4+ years of experience in Revenue Operations, Order‑to‑Cash, Billing Operations, Accounts Receivable, Finance Operations, FPA, or similar roles. /li liExperience working in SaaS, B2B technology, subscription‑based businesses, or recurring revenue environments. /li liStrong understanding of contracts, purchase orders, billing operations, accounts receivable, collections, and monthly close processes. /li liExperience preparing forecasts, management reports, financial analysis, and executive dashboards. /li liAdvanced Excel or Google Sheets skills, including financial modeling, reconciliations, pivot tables, and large dataset analysis. /li liStrong understanding of SaaS metrics such as ARR, MRR, NRR, GRR, churn, expansion, contraction, bookings, billings, revenue, CAC, LTV, and DSO. /li liExperience with CRM, ERP, and billing/subscription management platforms such as Salesforce, HubSpot, NetSuite, Stripe, Chargebee, Zuora, Maxio, QuickBooks, SAP, or Microsoft Dynamics. /li liKnowledge of revenue recognition principles under IFRS 15 and/or ASC 606. /li liExperience building dashboards and reports using BI tools such as Power BI, Tableau, Looker, Metabase, or similar platforms. /li liStrong analytical and problem‑solving skills, with the ability to transform operational data into actionable business insights. /li liExcellent attention to detail, organizational skills, and a strong sense of ownership. /li liEffective communication and stakeholder management skills, with the ability to collaborate across Finance, Sales, Customer Success, Legal, and Operations teams. /li liAbility to prioritize and manage multiple initiatives in a dynamic, fast‑paced environment. /li liContinuous improvement mindset with a focus on automation, scalability, process optimization, and operational excellence. /li liProfessional fluency in English and Spanish. /li /ul h3Nice‑to‑have skills /h3 ul liExperience in international SaaS or scale‑up environments. /li liExposure to ERP, CRM, billing system, or collections automation implementations. /li liKnowledge of indirect taxes, international invoicing, customer portals, and enterprise vendor onboarding processes. /li liExperience supporting pricing, packaging, renewals, Customer Success Operations, or Revenue Analytics initiatives. /li liSQL and data modeling knowledge for advanced analysis and reconciliations. /li /ul h3What we offer you /h3 ul liAn international team – Work with colleagues from 10+ nationalities. /li liA dynamic and innovative environment – Be part of a high‑performing team. /li liHybrid work model – 4 days in‑office, 1 day remote. /li liImpactful work – Contribute to a challenging and innovative project. /li liFlexible benefits – allocate part of your gross salary (pre‑tax) to meal vouchers, transport allowance, and private healthcare at a preferential rate. /li liOffice perks – Fresh fruit and specialty coffee daily. /li liContract: Permanent /li liGreat location – Office in Barcelona’s Sarrià‑Sant Gervasi district. /li /ul pShalion Data Services Limited is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. /p /p #J-18808-Ljbffr
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