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The First International School of programming and digital creativity for children "KIBERone" in connection with the active development of the network of CyberSchools, invites Account Manager (Administrator) to the team. If you want to gain experience in an international company, learn the latest technologies in the field of business, prove yourself and build a career, work with the strongest developers of the city and if you have a high self-organization, we invite you to the KIBERone office for the interview. ** We provide:** - work in a progressive team of professionals; - fashionable, popular and actual product in the field of cyber education for children; - useful experience from an international company (with work experience in Silicon valley) What to do: - Effective administration of processes related to the organization of the training process and the provision of customer service; - To consult the incoming flow of customers about the available educational modules, delivery modes, learning environment; - To enroll students for classes (incoming calls, business correspondence); - To participate in meetings on the development of the project in the city; - to make work schedules of Tutors, and keep a record of time-sheets of the teaching staff of the Cyber School; - To make the schedule of class work, maintain an attendance record of students; - To negotiate with contractors for events and to order souvenirs; - To work with the website, groups in social networks, on special platforms, in information databases of clients (such as Apha CRM", training will be provided). - To carry out other instructions of the head. Working conditions and salary: - working hours: from 9: 00 a.m to 6: 00 p.m; - Salary: starting £1750/month - work in a promising and developing international company. With us it is interesting and prestigious: - Cyber school is an international company, our offices are located in The United States of America, Canada, Europe and UAE; - We have progressive methods of teaching and sales, our teachers are the best specialists from the World IT-companies and universities; - Moreover, we are distinguished by high customer service and non-standard approach. Responding to the vacancy, please send 5-10 sentences why you would be interested in the position.
We are small tourist company in Finchley Temple Fortune London NW11 Area, looking for Part time Employee Turkish Speaking, Fluent English too! To work in our office can be lead to Full time in future. Experience In working at travel agency is a Must and knowledge of social media Company Reg : 15251184
THE ROLE 📍 Location: Acai Berry – 30 Royal Exchange, City of London, London EC3V 3LT At Acai Berry, we're all about living life to the fullest, which means fuelling our bodies with delicious, nutrient-rich Acai bowls! We're currently looking for energetic, health-conscious, and customer-focused individuals to join our growing team on a full-time basis. As a Team Member, you'll be the friendly face of our brand —welcoming customers, taking orders, and crafting our signature Acai bowls with care and precision. We want people who share our passion for healthy living and can bring enthusiasm to every customer interaction. What We’re Looking For: ✅ A vibrant, positive, and energetic personality ✅ A passion for healthy eating and active living ✅ A strong customer service mindset—friendly, engaging, and attentive ✅ The ability to work in a fast-paced environment with attention to detail ✅ Reliability and flexibility (including weekend availability) What We Offer: ✨ A supportive and fun work environment ✨ Free or discounted Acai bowls to keep you fuelled and feeling great ✨ Guaranteed Contracted Hours ✨ Flexible scheduling ✨ Opportunities for growth and career development Job Details: 📌 Job Types: Full-time 💰 Pay: based on current National Minimum Wage 📆 Schedule: 8-hour shifts (earliest start: 07:00 AM, latest finish: 8:30 PM) Weekend availability required Must be available to work at least 4 days per week Requirements: ✔ Ability to commute to or relocate within London (Zones 1-2) ✔ GCSE or equivalent (preferred) ✔ Right to work in the UK (required) ✔ In-person, full-time role If you're ready to be part of a growing, health-driven brand and make a positive impact on people's wellbeing ! 🍓💜 📌 Reference ID: ABF-Zone1
We are looking to add a member to our fast-growing team! The Guest Experience Executive role is a fast-paced one. You'll be working along with the rest of the team to ensure that the properties we manage are well looked after and that our guests have a great experience during their stay. What's the Guest Experience Manager role about? - Checking in guests: Meet our guests on their arrival and have a chat with them. Where are they from, what brings them to London, what are your favourite restaurants in the area... Show them how everything works and be there for them if they have any requests. - Communicate with guests: Both through e-mail and phone calls, you will be in constant touch with our guests from Airbnb, Booking, Expedia, VRBO... We're present in all of the major OTAs and some niche ones! - Upping your tech skills: At Nestor, we are tech-oriented - you will be using different tools and will have to learn processes that will test you! - Staying active: Different properties at different locations - get your steps in effortlessly! 24.000 / year - 33 days off per year + your birthday (34) Department: Reservations Customer Service Reception Telephone Operator About you - Applicants that would like to have a career in hospitality and grow within the company - Second language is a plus, but not a requirement - Computer skills is a must - Very well-written and spoken English - Able to work weekends Language required: English. The company Nestor is a rapidly growing hospitality management company renowned for providing exceptional short-term rental experiences across a diverse portfolio of properties. With a focus on delivering unparalleled comfort, convenience, and personalised service, Nestor caters to travelers seeking the comforts of home during their journeys. From luxurious apartments to cozy cottages, we offer a wide range of accommodation options to suit every preference and budget. Backed by a team of dedicated professionals committed to excellence, we ensure seamless stays for guests, while also maximising returns for property owners through effective management strategies. Embracing innovation and a customer-centric approach, Nestor sets the standard for quality and reliability in the hospitality industry. Join us in redefining hospitality and making every stay unforgettable.
I need the office helper to help me in my office. £12 an hour. I also could give accommodation. The rent will be taken off the wage but it would be a very fair rent. John.
You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
We are currently looking for a temp-to-perm positions for Night Porters and a Night Porter Supervisor with our client located in Moorgate/Liverpool Street, London. This is a fantastic opportunity to join a dynamic team, and if you prove to be the right fit, you will have the chance to transition into a permanent role! Location: Moorgate/Liverpool Street, London Positions Available: 2 x Night Porters: £13 per hour + £0.60 per hour for nights (Flexibility for days and nights is essential) 1 x Night Porter Supervisor: £14 per hour Shift Hours: 6pm to 5am Flexible hours, 40+ hours per week, on a 0-hour contract (5 days per week, Monday to Sunday) Key Responsibilities: Following the cleaning rota to ensure a spotless environment Pots and pot wash Cleaning walls, counters, and pulling out all fridges Maintaining high standards of cleanliness across 4 kitchens in a busy environment Experience Preferred: Previous experience in establishments with multiple kitchens or event spaces Experience working as part of a Night Kitchen Cleaning Team Experience in large-scale kitchen operations is highly regarded Additional Information: Flexibility is key as hours and shifts may vary Romanian speakers are a bonus but not essential Know someone who’d be a good fit? Feel free to refer friends or family—we are shortlisting candidates now! We are actively reviewing profiles and submitting them to our client immediately!
ABOUT HUCKLETREE: We were founded in 2014 with a vision to build workspaces that help the world’s most innovative companies thrive - from rapidly expanding scale-ups to established global businesses. Since opening our first workspace in Clerkenwell, London Huckletree has scaled into a provider with a footprint close to 300,000 square feet across 10+ locations; with over 4,000 members calling our spaces home. But we are so much more than just a workspace; we are an ecosystem. Joining Huckletree means joining a network of people who can help you and your business to thrive. Here, networking is more than a chance encounter at the coffee machine, we can help to connect you to our network of member businesses, entrepreneurs, venture partners and ambassadors. WHERE YOU COME IN! - Our Community teams are a critical part of our hubs, and why ours member value their experience so much. From day-to-day customer service, to arranging events and connections, you're role is to connect everything together and provide an amazing experience for our members! Key areas of responsibility: - Be a welcoming face to our existing members as well as potential new members coming into your space for a tour. You will also greet and welcome our member guests and suppliers/ external contracts whilst maintaining a friendly 5-star level of service - Participate in our onboarding process from allocating membership cards and locker keys to inviting new members to our next community breakfast - Managing all inbound post - Ensure all members receive a top level seamless experience from making sure meeting rooms are correctly booked and ensuring all kitchen points are well stocked (and making steller lunch recommendations!) - Take inbound phone calls and direct them to the relevant team member, covering event bookings, partnership queries, membership queries and more - Conduct monthly building audits and daily building walk-arounds and review your customer satisfaction levels with each ticket - Be the point of contact for all external service providers and suppliers - Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog - Always spend wisely and remain in-budget for all supplies - Ensure all print communications are up to date and on brand - Ensure that all in-house tech is running smoothly at all times for members and internal guests - Ensure a high level of customer satisfaction - our service level will be your primary KPI - Support the membership manager to develop community connections, including member introductions - Learn more about and engage with our members and consistently seek feedback along the way - Supporting with the day-to-day operational needs of the space, dealing with immediate building issues such as leaks or defects - Support with managing the cleaning team day-to-day, monitoring the quality of cleaning and maintaining a high standard - Support the Membership Manager with delivery of community events including weekly breakfast wellness classes and drinks. Bring forward your own ideas for creative programming to engage our teams WHAT WE'RE LOOKING FOR: - You have hands-on experience of face-to-face customer facing roles, whether that from co-working/living, retail, hospitality or events - You are passionate, positive, hard-working and energetic - You will be a multitasker, willing to undertake challenges and see them as opportunities to learn and develop. A quick and adaptable mindset will be key to tackling this role! - You are a ‘fixer’ and are unphased by turning your hand to anything - You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff - You have are fast-thinking and reactive - You are process-driven and with a detailed focus
Bar at balham looking for Security to work 18:00-01:00 Friday Saturday at balham. Please apply if you are ready to be first person our customer will see be welcoming and make sure everyone is safe.
Hi All We have a houseware store where we deal with heavy lifting, stock control and mainly customer service. we prefer someone who lives nearby as we open our store at 9am and close 7.30pm as we display plenty of items outside, it takes approx 20-30 min to put everything back in the store thanks
Job Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!
Company Overview: At Sutherland Social Strats, we’re a team that thrives in the world of business while nurturing a strong love for creativity. As a new and ambitious small business, we provide plenty of room for growth and the opportunity to evolve with us. Our vision is not only to deliver exceptional social media management services but to empower our team members to reach their full potential. We’re looking for a driven, professional, and enthusiastic individual to join us as a Sales Executive & Account Manager, with the potential to grow into a Team Manager or Sales Manager role in the future. What You'll Do: - Sign up clients for our social media management packages and close accounts when required. - Meet monthly client sign-up targets (starting small during the probation period and increasing after 3 months). - Engage directly with the company owners to help shape sales strategies and contribute to the company’s growth. - Participate in weekly team meetings every Sunday and monthly social Meetups with Team. What We’re Looking For: Skills & Requirements: - Strong English communication skills (spoken and written). - Punctuality, professionalism, and a self-starter attitude. - A laptop with access to video calls, a headset, and a suitable workspace. - Familiarity with tools like WhatsApp, Microsoft Teams, Canva, Circle Loop, and Notion (preferred but not essential). - Once training is complete, availability to work 20–25 hours per week (you’ll input your own rota 1 month in advance, with working hours between Monday–Thursday, 9:00 AM–6:00 PM). Personality Fit: - Enthusiastic about sales and motivated by commission-based work. - Ready to grow with a start-up and contribute to a collaborative environment. - A team player who thrives in a dynamic, creative, and goal-driven atmosphere. What We Offer: Pay Structure: £50 -100 commission per client signed up. £ monthly for each client retained (average client retention: 6 months). Bonus rewards for exceptional performance. On-Target Earnings (OTE): Minimum OTE: £40,800/year Benefits: - Flexible working hours: Choose when you work as long as you meet your targets and deadlines. - Growth opportunities: As a start-up, we grow together—you’ll have the chance to evolve into a leadership role. - Direct contact with company owners to share ideas, get support, and help shape our journey. - Monthly social Meetups paid for by us - Quarterly Bonus Rewards Additional Notes: Training: 1 week of training Provided: ( You will need to be free and have to participate for role ) Wednesdays: 4:00 PM – 8:00 PM Thursdays: 4:00 PM – 7:00 PM Fridays: 3:00 PM – 5:00 PM Self-Employed Role: You will be self-employed and paid monthly. Invoices must be submitted before the 26th of each month (support will be provided if needed to create and send invoices).
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
You will be in charge of the team who responds to queries on social media
Manage the day-to-day accounting operations, including accounts payable, accounts receivable, and general ledger. Monitor and maintain accurate financial records and ensure compliance with financial regulations. Prepare monthly, quarterly, and annual financial reports for management review. Develop and implement financial controls, budgets, and forecasting systems to optimise financial performance. Oversee payroll processing, ensuring accuracy and timely disbursement of salaries. Manage cash flow and monitor the company’s financial health. Ensure accurate inventory accounting and support inventory reconciliation processes. Assist in strategic financial planning and provide insights to support business decisions.