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ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Hi, we’re PEXA! We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week. We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community. We’re growing fast, that is where you come in. We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes. Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property. We’re looking for a Senior Business Consultant to play a pivotal role in delivering complex, high-impact transformation programmes for our customers. This is a senior, client-facing role where you’ll operate as a trusted advisor to C-suite stakeholders, leading engagements from early discovery through to implementation and ongoing optimisation. You’ll combine deep industry expertise with strategic thinking to help our customers unlock the full value of PEXA’s platform. You’ll also be a key internal leader - driving best practice, shaping delivery frameworks, and influencing the future direction of our product and services. Pre-Sales & Discovery • Lead discovery and scoping engagements with senior stakeholders, • Deliver compelling, insight-led product demonstrations, • Shape business cases and value propositions alongside Product and Customer teams Solution Design & Delivery • Lead detailed design workshops across customer processes and operating models, • Define scalable, robust solutions aligned to customer strategy, • Act as a senior liaison across stakeholders to guide complex transformation journeys, • Provide delivery assurance, managing risks and dependencies Post Go-Live & Optimisation • Drive continuous improvement and benefits realisation, • Align customer roadmaps with PEXA’s evolving platform, • Feed market insights back into Product to influence roadmap direction Leadership & Impact • Own end-to-end consulting engagements with a focus on quality and outcomes, • Mentor and support junior team members, • Contribute to the development of scalable delivery frameworks and methodologies, • Build strong, trust-based partnerships with customers, • Significant experience in the UK property industry (mortgage lending or conveyancing preferred), • Hands-on experience working with conveyancing technology, such as provision of case management systems or managing conveyancing solutions within a conveyancing practice., • 10+ years in consulting or advisory roles, delivering complex transformation programmes, • Proven experience delivering large-scale digital and operational transformation, • Strong pre-sales capability, including business case development and stakeholder influence, • Experience across end-to-end product lifecycle (delivery, implementation, support), • Ability to lead and influence cross-functional teams, • Familiarity with Agile and Waterfall delivery methodologies, • Experience working with international teams is a plus, • Exceptional communication and stakeholder management skills, • Strategic thinker with strong analytical and problem-solving ability, • Comfortable navigating ambiguity in a fast-paced environment, • Highly organised with the ability to manage multiple priorities, • Customer-first mindset with a focus on delivering measurable value, • Confident representing PEXA externally and engaging with industry stakeholders £80,000 - £90,000 a year+ Annual Bonus + Benefits Benefits for PEXA employees include • Annual Leave: 25 days per year (Jan-Dec), increasing to 27 days after 5 years, plus Bank Holidays (pro-rata for part-time). • Annual Leave Purchase: Option to purchase up to 1 working week of additional leave. • Wellness Days: 4 paid days per year to rest and recharge (pro-rata for part-time). We kindly ask you take 1 per quarter. • Paid Volunteer Day: 1 paid day per year to volunteer at a charity of your choice. • Pension scheme (Aviva): 6% employer contribution, 4% employee contribution. • Life Assurance: 4x basic salary. • Health Flex Pot via Benifex: – £800 flexible benefit to spend on health options of your choice, including: Private Health Insurance / Health Cash Plan / Dental Plan / Health Assessments. • Additional Benifex perks: Voluntary opt-in for additional benefits including Activity Pass, discounts via Perkbox, Beauty and Fitness Discount Card, Cycle to Work, Motor Breakdown, Will Writing, or enhance your cover of benefits provided by company. • Critical Illness Cover: 1x basic salary. • Group-wide Equity Plan: Eligibility for participation in our Group-wide employee share plan, subject to annual invitation. • Enhanced Maternity/Adoption Pay: Up to 20 weeks full pay. • Enhanced Paternity Pay: Up to 4 weeks full pay. • Performance-based Incentive Scheme: Eligibility for a discretionary Short Term Incentive plan, based on job role and level. • Learning & Development: Access to LinkedIn Learning, reimbursement of your professional membership costs. • Additional: Access to our Employee Assistance Programme and wellbeing resources, eye test vouchers and VDU glasses contribution. • Office Space: Use of our PEXA office workspaces in Leeds and Thame. Our new Leeds office is in West Village, managed by Bruntwood SciTech and allows you access to Bruntwood hosted local events Sounds like you? We at PEXA are ready so if this role sounds like you apply today. Why become a PEXArian? Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA - we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience. Here’s a snapshot of what your life at PEXA could look like: Your growth: We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness: We care about your holistic wellbeing Your work/life blend: We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work. To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at [_]. GDPR Compliance Digital Completion UK Limited (trading name “PEXA”), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN 140 677 792; ASX: PXA) (referred to collectively as “PEXA Group”). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice _. #PEXAUK

About Us Role Summary This role is for individuals with real cybersecurity experience who understand the pressures faced by security teams and the challenges businesses encounter in strengthening their defences. If you've worked in a cybersecurity team, led advisory engagements through a managed service provider, or helped organisations tackle security challenges, this is your chance to apply that expertise on a larger scale. As a CISO Advantage Field Specialist, you'll be the key expert for MSP partners seeking genuine knowledge. Instead of relying on slides, you'll leverage your deep understanding of advancing cyber maturity and transformation. Your role includes assisting partners in integrating CISO Advantage into their offerings, empowering their teams to deliver effective security services. We seek proactive individuals who thrive at the intersection of technology, people, and business outcomes. If you're excited about helping underserved businesses manage their security risks using leader-edge technology, data and AI as real tools, this role was made for you. Product Feedback & Market Intelligence • Operate as a structured, consistent feedback channel between the field and the Sophos Product team, this is a core accountability of the role, not a secondary activity., • Capture partner and customer feedback on product usability, feature gaps, pricing, and competitive alternatives using agreed formats and cadences set by Product leadership., • Submit regular regional feedback reports covering adoption blockers, commonly requested features, competitive intelligence, and MSP delivery challenges. MSP Partner Enablement • Serve as the primary field resource for CISO Advantage MSP partners within your region, the person partners contact when they need product knowledge, positioning support, or help with a customer situation., • Track partner enablement progress and readiness across your regional MSP portfolio, flagging partners who need additional support and identifying those ready to scale., • Help partners develop structured onboarding and delivery playbooks so they can consistently deploy CISO Advantage across their customer base. End-User Adoption & Training Support • Support MSP partners in delivering effective training and onboarding experiences to the end-user organizations they serve, ensuring customers can navigate and use the platform confidently from day one., • Help channel partners and their customers define what success looks like with CISO Advantage, establishing clear use cases, adoption milestones, and outcome metrics from the outset., • Provide partners with end-user-facing guidance materials, FAQs, and best-practice documentation they can adapt and deliver to their customers., • Act as an escalation resource for partners encountering complex end-user adoption challenges, working collaboratively to resolve issues and improve the customer experience., • Gather and document customer adoption stories, use cases, and outcomes that can be used for MSP enablement, product marketing, and internal reporting. Cross-Function Collaboration • Work closely with regional Sales and Channel teams to align enablement activity with commercial priorities and partner tier., • Collaborate with Product Marketing to validate regional messaging and surface localization requirements, language, regulatory context, or market-specific positioning needs., • Partner with the Product and Customer Success teams to ensure end-user training content remains current and aligned with platform updates and new feature releases., • 5–8 years of experience in a cybersecurity-related role, this could include technical pre-sales, partner success, channel enablement, security consulting, or a vendor-side field role., • Experience working with or within an MSP, channel partner, or VAR environment, understanding how managed service businesses operate and how they engage their customers., • Exposure to security programme management, GRC, or vCISO service delivery, either from the customer, MSP, or vendor side., • Experience in a product feedback, customer success, or voice-of-customer role within a B2B SaaS or security vendor environment., • Demonstrated experience supporting end-user training, onboarding, or adoption programmes, either directly or through channel partners., • Working knowledge of cybersecurity concepts, terminology, and the challenges faced by security teams in mid-market and enterprise organizations., • Ability to translate complex security and platform concepts into clear, accessible guidance for both MSP partners and their end-user customers., • Strong communication and relationship-building skills, with the ability to operate effectively across technical, commercial, and customer-facing contexts., • Comfort working in a structured feedback environment, capturing insights methodically and communicating them clearly to product and leadership teams., • A genuine personal and professional interest in AI, we operate an AI-first strategy and expect this person to be an AI native. You should actively use AI tools in your day-to-day work, stay current with developments in the space, and bring both curiosity and practical knowledge of how AI can be applied to security, enablement, and customer success. Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

If you’d like to make the online world a safer place, come and join us. About iProov iProov is the world leader in face biometric verification. We are on a mission to make the Internet a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Finance Location: WeWork HQ, Waterloo - Hybrid (minimum once in the office per week) Compensation: £50k to £60k (base) + Growth Shares + Company Performance Bonus + UK Benefits iProov has continued to scale rapidly this year and is currently looking for a highly motivated and tech savvy Finance Manager to join a high performing Finance team in London. Reporting into the Head of Finance, you will be responsible for the day to day finance operations and will also get the opportunity to help finalise our implementation of Netsuite, along with helping improve and scale our operational capabilities whilst our business grows. How you’ll make an impact: • Responsible for Month end including all monthly and quarterly reconciliations, • Submission and Management of all Tax and Compliance filings including VAT, • Year-End Audit Preparation, liaising with auditors and assisting with Statutory Account Preparation, • Production of Management accounts and various reports and analysis as required, • Manage Cashflow analysis and assist with cashflow forecasting, • Improve NetSuite functionality and financial system controls, • Managing an Assistant Management Accountant We tend to look for people with: • ACCA or ACA qualified candidates with 3+ years of hands on experience, • Experience of NetSuite is essential, • Demonstrable experience working in a similar position, • Excellent communication skills and attention to detail, • Advanced IT skills (MS Excel, financial software, databases and spreadsheets), • Have an eye for continuous improvement, • Proactive self-starter with a can-do attitude Benefits • 25 days Annual Leave plus 8 Bank Holidays - You can carry over up to 5 days each year, additionally you will receive an extra day’s holiday for each year’s service up to a maximum of 5., • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Nursery Salary Sacrifice, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance check. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. This is an exciting hybrid IC/Leader opportunity for Internal Kong applicants to build their path towards leadership. As our SDR Team Leader, you will play the crucial role of optimising top-of-funnel activity. Your role will be to coach, mentor, and support SDRs in generating high-quality pipeline within our Kong ICP whilst also delivering success in your own SDR territory. You'll work closely with Sales Leaders, Marketing, Partners Operations and the SDR LT to ensure outbound efforts are aligned with our go-to-market strategy and deliver strong results. Key Responsibilities: Lead driving a culture of accountability, collaboration, and continuous performance optimisation. Drive in-person coaching and collaboration for the team Track and optimise daily/weekly/monthly metrics such as outreach volume, meetings booked, and conversion rates. Conduct regular 1:1s within assigned remit of new hires and areas of underperformance. Play a key role in team meetings, and performance reviews to ensure consistent development and team motivation. Train SDRs on effective outbound techniques, messaging, and core SDR soft skills Provide real-time coaching on calls, emails, and outreach sequences Onboard new team members, equipping them with the tools and knowledge needed to succeed quickly. Analyse data to improve outreach effectiveness and streamline lead qualification. Collaborate with XFOR teams to optimise and execute on campaigns Act as a key voice in aligning outbound efforts with the broader sales strategy. Contribute to forecasting, reporting, and strategic planning efforts. Contribute to SDR activities when not involved in management procedures and consistently execute against IC quota. Build a brand for yourself within the Global SDR LT organisation and beyond. Ideal Candidate Profile: Proven experience as a high-performing SDR Prior leadership experience highly desired Strong understanding of Kong Stage 1 to Stage 4 execution Excellent communication and analytical skills Must be in the London office at least 2 times a week A keen interest in developing and committing to a career in Leadership Eligibility Criteria: An R6 of 100% average across Stage 3 and 4 Senior SDR profile and above Positive endorsement from current manager, RSDs and EMEA Sales VP SDR Core Competencies score of 80% minimum #LI-NM1 About Kong: Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit _ or follow us on X @thekonginc.

We’re on the hunt for a passionate, strategic and sharp Account Director to join the Waitrose and Battersea team. Waitrose being one of our most creative, innovative and transformative clients. This is a fantastic opportunity for a capable AD who is both commercially astute and creatively driven. You’ll be leading the charge on media planning, inspiring standout ideas and working closely with both our clients and internal teams. You’ll collaborate with specialists across the agency, manage a talented Account Manager and Executive and report into a Business Director. If you thrive in a fast-paced environment, love retail and want to create award-winning work that makes an impact, we want to hear from you. About the Role The role will be fast paced and agile, and you will be pivotal in ensuring that client deliverables maintain a high standard, and proactively look to anticipate client needs, leading and overseeing the day to day running of both accounts. Integration with the wider client and specialist teams will be fundamental to ensure all campaigns deliver to client objectives and are planned, implemented and reported upon effectively. Additionally, there will both a Planning and Strategy Director support on client responses as well as a full digital planning team to assist on that element too. About You You’ll be organised, confident and passionate about great media planning. Excellent at building client relationships and have autonomy to run activity and nurture the team You’ll build strong relationships at all levels, and we hope that you thrive in an agency which is caring, passionate, hardworking, fun and like a family (of 500!) even if only for a short time Role Requirements • This role requires a well-rounded, inspirational Account Director with media agency experience., • Direct and nurture your team in the coordination and timely delivery of campaign responses and day to day management of client requests., • You will be as comfortable servicing clients as rolling your sleeves up and leading on media briefings/responses., • Ability to digest, interpret, and respond to client briefs in a high-paced environment., • Excellent spoken and written communication skills with proven expertise in presentation storytelling to deliver impactful, persuasive proposals to clients, • You will look to challenge clients where necessary and work with them to form a trusted relationship., • You will be competent planning across all media channels – including digital., • You will also be competent on all media planning tools (such as e-Telmar) and can dissect data to tell a compelling story., • Without question your attention to detail is sound, you are a conscientious worker, who is as confident in front of clients as the wider agency., • You will have: a passion for brands; the ability to deliver great work; have fantastic interpersonal skills; and be curious and passionate about the UK media marketplace., • Have strong capabilities within use of data and tools to provide evidence-based media strategies to meet client objectives which clearly describe how each channel contributes to objectives and goals., • Develop strong relationships with specialist channel teams to ensure effective working processes and best in class work delivery., • Look to educate the client – provide innovation session with key media owners to keep client up to date with industry developments About the Agency: MG OMD was established in 1990 as a challenger media agency (Manning Gottlieb Media) that placed craft, trust and performance at the heart of media planning and buying. Since joining Omnicom network’s OMG (Omnicom Media Group) in 1998, we have continued to retain our founding ethos of providing clients with bespoke approaches, unprecedented insight, specialism, security and transparency; helping our clients to use media to unlock their competitive advantage and deliver innovative, effective and award-winning work and campaigns that create difference that matters. MG OMD is the second-largest media agency in the UK. We are the most awarded media agency in both the history of the IPA Effectiveness Awards and Thinkbox’s TV Planning Awards and have this year been named as Agency of the Year in The Media Leader UK awards, Campaign Global awards and Campaign UK awards. With over 500 employees working across some of the UK’s leading brands including the John Lewis Partnership, Virgin Media O2, British Airways, Specsavers, HM Government, LNER, Sony Pictures and Age UK; it is our people who ultimately make the award-winning difference. So, true to our ethos, we work hard at creating a spirit and atmosphere that inspires our people to be considerate, honest, and professional whilst also being stimulating, imaginative and inspirational. We want people who are great to work with, fun to be with and who genuinely care; about each other, our clients, our media partners and doing great work. In return, we provide an amazingly collaborative culture, where open communication and an unwavering commitment to diversity of thinking, diversity of background and diversity of skillsets runs through everything we do. All backed up by the highest standards of training, development and support in the industry; so much so, that we have attained IPA (Institute of Practitioners in Advertising) CPD Gold Accreditation for the 13th year running and maintained our CPD Platinum Accreditation for the 7th consecutive year, showcasing our commitment to continuous professional development. We were also featured in the Sunday Times Best Places to Work in both 2023 and 2024. Our being named is completely based on the opinions and perspectives of our employees which makes the accolade all that more special. About the Agency: MG OMD was established in 1990 as a challenger media agency (Manning Gottlieb Media) that placed craft, trust and performance at the heart of media planning and buying. Since joining Omnicom network’s OMG (Omnicom Media Group) in 1998, we have continued to retain our founding ethos of providing clients with bespoke approaches, unprecedented insight, specialism, security and transparency; helping our clients to use media to unlock their competitive advantage and deliver innovative, effective and award-winning work and campaigns that create difference that matters. MG OMD is the second-largest media agency in the UK. We are the most awarded media agency in both the history of the IPA Effectiveness Awards and Thinkbox’s TV Planning Awards and have this year been named as Agency of the Year in The Media Leader UK awards, Campaign Global awards and Campaign UK awards. With over 500 employees working across some of the UK’s leading brands including the John Lewis Partnership, Virgin Media O2, British Airways, Specsavers, HM Government, LNER, Sony Pictures and Age UK; it is our people who ultimately make the award-winning difference. So, true to our ethos, we work hard at creating a spirit and atmosphere that inspires our people to be considerate, honest, and professional whilst also being stimulating, imaginative and inspirational. We want people who are great to work with, fun to be with and who genuinely care; about each other, our clients, our media partners and doing great work. In return, we provide an amazingly collaborative culture, where open communication and an unwavering commitment to diversity of thinking, diversity of background and diversity of skillsets runs through everything we do. All backed up by the highest standards of training, development and support in the industry; so much so, that we have attained IPA (Institute of Practitioners in Advertising) CPD Gold Accreditation for the 13th year running and maintained our CPD Platinum Accreditation for the 7th consecutive year, showcasing our commitment to continuous professional development. We were also featured in the Sunday Times Best Places to Work in both 2023 and 2024. Our being named is completely based on the opinions and perspectives of our employees which makes the accolade all that more special. Flexible Working At Omnicom Media Group, we are committed to supporting flexibility for our people while fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that’s in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30. We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best - both in their careers and in their lives outside of work. Be Your Best We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at _ to let us know how we can support you. Diversity, Equity & Inclusion at OMG At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented. We will process your personal data in accordance with our Recruitment Privacy Notice which is available on _

Business Development Manager (Civils & Drainage) Field Based Covers Wales, the Midlands, and all of South West England. Competitive Salary, Bonus, Company Car & Benefits Marshalls plc is the UK’s leading hard landscaping, building and roofing products supplier and has supplied some of the most prestigious landmarks in the UK since the 1890s. We’re the benchmark for excellence and have been recognised as a Superbrand since 2010. As well as exceptional customer service, technical innovation, and manufacturing expertise, we continue to be a leader in our field in corporate responsibility and sustainable business practice. Our Civils & Drainage (C&D) business unit plays a critical role in supporting the UK’s infrastructure, from water management to power, utilities, highways, and energy. We supply engineered precast solutions that enable safer, more efficient, and more resilient infrastructure networks. With growing demand across national water frameworks and the energy transition, the C&D team is strengthening its strategic capability to deepen technical engagement, expand market reach, and maximise cross-catalogue engineered solutions. What’s the Mission? We’re looking for a Business Development Manager to position Marshalls C&D as the trusted precast solutions partner of choice for major frameworks and key projects across the utilities and infrastructure sector. Your mission will include: • Proactively identifying and converting high-value project and framework opportunities, particularly within the water and energy sectors, • Building strong strategic relationships with contractors, clients, and consulting engineers, • Driving early engagement opportunities for our Sales, Design, and Engineering teams, • Developing a robust project pipeline that delivers profitable growth and increased market share, • Shaping long-term growth opportunities aligned with Marshalls’ investment and expansion strategy This is a collaborative and strategically influential role, working closely with colleagues across Sales, Design, Engineering, Manufacturing, Marketing, and Operations to deliver tailored, engineered precast solutions. Mission-Critical Skills & Experience • A solid track record in senior technical sales or business development serving the civils and infrastructure market, with the ability to understand and communicate design-led solutions, • Strong commercial acumen, with the ability to analyse market trends and develop compelling value propositions, • Strong problem-solving skills and confident commercial decision-making, • Awareness of market dynamics, competitor activity, and customer need, • Demonstrated success in sales, business development, and account management, • Excellent negotiation abilities with a proven track record of closing deals, • Outstanding communication and relationship-building skills, internally and externally, • In-depth understanding of the construction and infrastructure landscape, including regulations, standards, and best practice is highly desirable What’s in It for You? This is a high-impact commercial role where you’ll directly influence Marshalls’ market position within critical UK infrastructure sectors. You’ll collaborate with multi-disciplinary teams to deliver engineered precast solutions that make a real difference in major utilities and energy projects. Benefits _ • Guaranteed Christmas holidays, • Development opportunities, • 34 days per annum or the equivalent in hours (inclusive of bank holidays), • Health care cash plan – support with Dental, Optical, Prescription costs and many more!, • Family leave policies (Maternity, Paternity, and Adoption) available from your very first day of employment, • 5% employer matched pension scheme, • Cycle to work scheme, • Employee discount on Marshalls and Marley products, • Retailer discounts, • Marshalls Wellbeing Centre – move, money & mind, • Share purchase scheme, • Life assurance More about Marshalls Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products. Marshalls Landscape Products stands out as the leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions. Marshalls Building Products serves as a reliable supplier of concrete drainage products, concrete bricks, ready-to-use mortars, and aggregates. Marley Roofing Products is recognised as a leader in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories. Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls please visit our website: _ Equal Opportunities Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself! If you’re commercially driven, technically confident, and passionate about the future of UK infrastructure, we’d love to hear from you. This patch covers Wales, the Midlands, and the South West, including the regions served by Dŵr Cymru Welsh Water, Severn Trent, South Staffs/Cambridge Water, Wessex Water, and South West Water. It extends from the Welsh coast and the West Midlands across to the East Midlands, and down through Bristol, Somerset, and Devon into Cornwall. Apply now and help shape the next era of Civils & Drainage excellence. #INDHP

JH · Full-time · Remote (UK) JH is a specialist eCommerce agency with a reputation built on breakthroughs. With our clients, and in the wider industry. We've kept ourselves deliberately lean, built a team of star players, and chosen to be the best over the biggest. That's made us David to a lot of Goliaths in the space, and we're fine with that. Our clients stay, they refer us, and when people meet us, they tend to hire us. We practise pull over push: content, thought leadership, building a presence that draws the right people in. It works. Now we want to go further, faster. We have the positioning and a detailed plan. What we're doing is bringing in a marketing leader to take full ownership: work alongside Jamie (CEO), shape how we grow, decide where the budget goes for maximum return, and build a flywheel that compounds over time. Jamie wants to focus on vision and the big calls. This role owns the function. Own the marketing strategy Take what exists and make it work harder. Translate JH's positioning and go-to-market priorities into a clear plan with a realistic calendar and measurable outcomes. The decisions become yours. Run campaigns end to end Design and execute campaigns that generate qualified pipeline: outbound sequences, content-led programmes, partner activity, events. Not ideas handed off to someone else. Built, shipped, measured, improved. Lead the content engine Our Growth Marketer runs execution. You set the direction: which stories, for which audiences, on which channels, and why. The Breakthrough Commerce newsletter, Friday Five, JH's LinkedIn presence. Unlock the subject matter expertise We have people with deep knowledge across eCommerce strategy, technical delivery, CRO, and data. They'll contribute if someone creates the conditions for it. Turning that expertise into content, talks, and thought leadership is where this role has a disproportionate impact. Line manage our Growth Marketer Develop this individual with the goal of building her independence. Set clear priorities, create space for her to own her work, and keep the relationship tight enough that it doesn't eat into your own capacity to lead. Lead MMUK and JH's industry presence MMUK (Meet Magento UK) is JH's annual eCommerce conference, one of the largest in the UK. You'll own how it's marketed and how it runs. Beyond MMUK: MXLDN, partner days, retailer events, and the speaking slots that put JH's thinking in front of the right people. A marketing plan that runs on schedule, produces results, and is transparent to Jamie and the wider leadership team at any point. No guessing what marketing is doing or why. By month six, the function is producing consistent results and you're already improving on what you built. You've owned a marketing function before. You understand how brand, content, and demand generation connect. You move between strategy and execution without someone handing you a brief, you build marketing around pipeline not impressions, and you'd rather know something isn't working than assume it is. You use AI as a natural part of how you work — not because you've been told to, but because you've already figured out it makes you better. You think in systems: build processes that compound, use data to know what's working, improve what you've built rather than just maintain it. We're not looking for someone who executes a brief. We need someone who builds the thing that makes the brief unnecessary. For the past couple of years, marketing has been led by the CEO with a content exec alongside. It's worked, but it's not where we want to stay. This is the hire that changes that. We're putting a dedicated marketing leader in the seat properly, with the budget, the team, and Jamie's full backing. We're invested in your success. You report directly to Jamie, own the function, and have real say in how it develops. No committee, nobody approving your subject lines, nothing between you and the work. JH is remote-first. We care about output, not hours in a chair. Tell us something about JH's marketing you'd love to see done better and how you'd approach it. Attach your CV. No recruiters. No cover letter templates. Just tell us how you think.

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Key Account Director Location: London & South Salary: £80,000 – £85,000 basic | £135,000 – £145,000 OTE + Car Allowance + Benefits Lead Strategic Growth. Shape Major Client Partnerships. Drive Real Impact. Are you a high-performing sales leader with a proven track record in soft FM services? Do you thrive on building strategic relationships, winning major contracts, and influencing at senior stakeholder level? We’re an award-winning international provider of commercial cleaning, security and integrated soft services, trusted by some of the world’s largest FM organisations. Following our recognition as “Best Company to Work For” at the European Cleaning & Hygiene Awards 2025, we’re continuing to invest in ambitious people who want to make a genuine impact. This is a standout opportunity for an experienced Key Account Director to join a high-growth, values-driven business and play a pivotal role in expanding and strengthening our Key Account portfolio across London and the South. Why Join Us? Our success is built on five core pillars: • Employee Investment, • Customer Engagement, • ESG Commitment, • Service Excellence, • Innovation We believe exceptional people create exceptional customer experiences — and we give our teams the support, autonomy and platform to succeed. The Opportunity As Key Account Director, you’ll take ownership of a strategic portfolio of high-value accounts, developing long-term partnerships while identifying and securing new business opportunities within and beyond your client base. You’ll work closely with senior decision-makers, lead complex sales cycles, and collaborate across bids, operations and marketing teams to deliver tailored, high-impact solutions. This is a hybrid role with regular presence at client offices across London (typically 1–2 days per week). What You’ll Be Doing Driving Revenue & Growth • Deliver and exceed an annual sales target of £3m+ while maintaining strong profitability, • Build and manage a qualified pipeline exceeding £9m on a rolling three-month basis, • Identify, develop and secure new opportunities across cleaning, security and soft FM services, • Lead negotiations and complex contract discussions through to successful award Building Strategic Relationships • Develop trusted partnerships with stakeholders at every level, • Attend industry networking events, conferences and customer engagement activities, • Conduct site visits and create innovative, commercially competitive service solutions Leading & Influencing • Support and mentor members of the wider sales team, • Contribute to bids, proposals and sales strategy presentations, • Step into leadership responsibilities in the absence of the Sales Director when required Maintaining Excellence • Ensure all opportunities and activity are accurately maintained within Salesforce CRM, • Collaborate closely with bids, proposals and marketing functions to maximise conversion, • Uphold company standards across compliance, H&S, quality and environmental management What We’re Looking For Essential Experience • 3–5+ years’ experience selling soft FM or integrated facilities solutions, • Strong background in new business acquisition at Key Account Manager or Director level, • Proven ability to influence and build relationships with senior stakeholders, • Commercially driven with a strong track record of achieving growth targets, • Excellent communication, presentation and negotiation skills, • Strong Excel and commercial reporting capability Desirable Experience • Experience writing or contributing to winning bids and proposals, • Creative and solution-focused approach to sales strategy The Package • £80,000 – £85,000 basic salary, • £135,000 – £145,000 OTE, • Car or car allowance, • 35 days holiday including bank holidays, • Travel expenses covered, • Flexible and hybrid working, • Career progression within a growing international business Ready to Make Your Mark? This is more than a sales role — it’s an opportunity to shape strategic partnerships, influence business growth, and join a company where your contribution is genuinely valued. If you’re an ambitious, relationship-led sales professional ready for your next challenge, we’d love to hear from you.

Operations Manager Location: Plymouth Yolk Recruitment is proud to be supporting a well-established and growing business within the specialist equipment and services sector in the search for a Depot Manager to lead its Plymouth operation. This is a fantastic opportunity for an experienced operations professional to take ownership of a busy depot, managing day-to-day performance while driving customer growth, operational excellence, and team development. The Role Reporting to the Regional Operations Manager, you will be responsible for the overall performance of the Plymouth depot, leading a small team and ensuring the smooth delivery of operational, commercial, and compliance objectives. The successful candidate will play a key role in maintaining existing customer relationships, identifying new business opportunities, and supporting larger projects across the region. You'll also collaborate closely with colleagues across the wider business, backed by an experienced leadership and support team. Key Responsibilities Oversee the day-to-day operations of the depot, ensuring efficient and effective service delivery. Manage depot budgets, profit and loss performance, KPIs, and operational targets. Support the achievement of sales objectives through relationship building, exceptional customer service, and business development activity. Generate new sales opportunities and conduct customer site visits. Ensure all health & safety, quality, and compliance standards are consistently maintained. Lead, motivate, and develop a small team across office and operational functions. Work collaboratively with other locations to provide the highest levels of customer service and operational support.About You Previous experience in a depot, branch, operations, or service management role. Strong commercial awareness with experience managing budgets, P&L, and performance metrics. Confident leading teams and driving operational improvements. Excellent organisational and communication skills, with the ability to manage multiple priorities. Experience within the lifting, hire, plant, construction, industrial, or related sectors would be advantageous, although not essential. Full UK Driving Licence with no more than six penalty points.What's on Offer Salary up to £60k Company car Opportunity to lead and develop an established depot operation. Supportive and collaborative working environment. Career development opportunities within a growing business. Competitive salary and benefits package.If you're an ambitious operations leader looking for your next challenge, we'd love to hear from you

Role Purpose The team leader is responsible and accountable for all aspects of the management of the people, performance, and quality and continuous improvement of their team. This includes a scorecard of measures including health & safety, operational performance, quality, productivity and efficiency, team development and engagement. The Team Leader understands, is aligned with and actively works towards operational achievement of the strategic objectives of the business, as they relate to Production. This is reflected in the individual and team objectives, goals and measures of performance. Scope & Accountability The Production Team Leader is accountable for: End-to-end operational performance of their team Achieving Production, Quality, Productivity and People metrics Leadership and development of their Team Delivery of departmental contribution to business financial and operational objectives Contributes to the achievement of department financial performance, including cost control, budget adherence and contribution to profitable manufacture. Contribute to achievement of operational objectives aligned to company strategy Implement continuous improvement activity to drive productivity and reduce waste Safe, compliant and efficient execution of manufacturing activities Operational Leadership Accountable for team’s output and achievement of production and quality targets. Continually monitor, assess, understand progress throughout the shift and be on top of the detail. Plan, organise, prioritise effectively, and manage issues promptly. OEE short interval schedule review of and action to be taken where required to recover in the event of failure to meet target. Work collaboratively and co-operate with other Team Leaders, managers, teams, and departments to achieve business priorities, resolve issues, and achieve results in a cross-functional holistic way. Per Shift team performance achievement against plan, target recovery plan. Promote a two-way feedback loop where Team Leaders can escalate issues when required Lean Manufacturing & Continuous Improvement • Lead and engage the team in actions to identify, implement, and maintain targeted improvements in ways of working., • Understand and use appropriately a range of relevant tools and techniques to achieve continuous and ongoing incremental improvements in performance, productivity, output and reduce wastes, , including:, • SMED and flow optimisation, • Standard work and operational discipline, • Waste reduction and process stability, • Data-led performance improvement Leadership, engagement and Team development • Lead, engage, motivate, and develop the team to achieve a range of shared team goals and individual objectives, which contribute to the achievement of wider business objectives., • The size of team and area of responsibility may vary between areas and may fluctuate from time to time as some areas of headcount are volume dependent., • To provide the infrastructure required to achieve Team KPIs, targets and business goals Team Leaders have Craftsperson’s, Cell and Line Leaders directly reporting to them., • Team leaders are accountable to manage and motivate all members of their team, engaging them in the achievement of the team’s shared goals and objectives., • Ensure all team members receive regular team and 1:1 individual support to review performance, provide support and direction, and exchange feedback., • Understand and use SMART objectives, a coaching style and address under-performance, as well as recognising great performance., • Champion the company values and uphold them in their own actions and behaviours and with the team, as part of encouraging a positive, open, and professional working culture., • Lead weekly Toolbox meetings with the team, share relevant information from Roadblock meetings and other business communications, particularly where team members do not have access to company emails or other e-communication., • Involved in recruitment and selection, onboarding, probation and ongoing review processes, agreeing employee objectives, training plans, reviews and 1:1s and feedback., • Develop and implement training and skills plans for the team and individuals., • Arrange/ensure team members receive the required training and development. No task should be undertaken without the correct training and competency sign-off., • Contribute to resource planning in line with predicted production volumes., • Take accountability for own learning and professional development, participate in training, learning opportunities, updates to keep skills current. Health, Safety, Quality & Compliance Leadership • Ensure that team members work safely and demonstrate a consistent, high level of compliance with, and understanding of, the relevant H&S policies, procedures and practises for their role and area of work., • Responsible for training and awareness of operating procedures, risk assessment, safety audits, PPE adherence, incident, and accident reporting., • Ensure that team consistently produces work that meets the expected standards of quality as set out in the company’s Quality Management System and Quality Procedure Index. This includes, but is not limited to, team members being suitably trained and following defined quality standards and procedures, using the most up to date versions., • Have understanding, and maintaining standards of, set-up verification, dimensional check sheets, scrap and root cause analysis, drive and manage scrap reduction and actions to improve quality., • Ensure that the team complies with shift patterns, break and lunch times, timekeeping, time-off requests etc and all people-oriented admin is completed in a timely and accurate fashion, • Take a lead in People-oriented processes – leading investigations, disciplinary and grievance matters, quality, and scrap issues. Seek support and guidance from HR as required., • KPM Uk Quality Management System (QMS) is a structured framework that guides leaders to consistently meet customer and regulatory requirements, focus on standardising processes, improving efficiency, and fostering continuous improvement., • The Quality Procedure Index is used to track and evaluate the effectiveness of the company’s quality management processes within our QMS framework. It is used to assess the overall quality of our products, service, and processes, and help identify areas for improvement., • The Team Leader is responsible and accountable for ensuring compliance with Company procedures as set out in both the Quality Management System and Quality Procedure Index

General Manager – Care / Nursing Home Plymouth £60,000 per annum Full-time | Permanent Residential / Nursing Care Diamond Search Recruitment is working on behalf of a well‑established care provider to recruit an experienced General Manager for a high‑quality care / nursing home in Plymouth. This is a senior leadership position with full operational, financial and regulatory responsibility, ideal for an accomplished care professional who thrives in a values‑led, performance‑focused environment. The Role The General Manager will be accountable for the overall success of the care home, ensuring outstanding standards of person‑centred care, strong commercial performance and full compliance with all regulatory requirements. You will act as the Registered Manager, provide clear leadership to multidisciplinary teams, and represent the home professionally to families, professionals and the wider community. Key Responsibilities Overall operational leadership of the care home Full responsibility for budget management and financial performance Ensure full compliance with CQC regulations, safeguarding and Health & Safety standards Act as the Registered Person in Charge Recruit, lead, motivate and develop a high‑performing team Drive occupancy through proactive marketing and strong local relationships Lead inspections, audits, quality assurance and risk management activity Maintain excellent relationships with residents, relatives and external stakeholders Embed a culture of dignity, compassion and continuous improvement About You Proven senior management experience in a care home or elderly care setting Strong working knowledge of CQC standards and UK health & social care legislation Experience managing budgets, staffing and occupancy levels Confident, visible leader with excellent communication skills Calm, organised and resilient under pressure Marketing and stakeholder engagement experience is highly desirable Qualifications NVQ Level 4 or above in Health & Social Care (Level 5 desirable / in progress) Enhanced DBS (or willingness to undertake) What’s on Offer £60,000 salary Senior leadership autonomy Stable and well‑supported care service * Opportunity to make a genuine impact on quality and culture Apply now via Diamond Search Recruitment for a confidential discussion