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  • Dental Practice Manager
    Dental Practice Manager
    il y a 2 mois
    £35000–£55000 par an
    Temps plein
    London

    Kensington Olympia Dental Clinic is a modern private dental clinic delivering high-quality care with a premium, patient-first experience. We are hiring a commercially minded Practice Manager to lead day-to-day operations, drive team performance, and consistently convert enquiries into bookings and treatment acceptance. This role is ideal for someone with strong dental practice management experience who is highly organised, and confident leading a sales-focused front-of-house and patient journey. The Role You will be accountable for clinic performance across: • Reception and patient journey, • Diary utilisation and capacity planning, • Conversion rates (enquiries → consultations → treatment), • Team standards, training, and accountability, • Operational compliance and smooth daily execution You will work closely with clinicians and leadership to ensure an excellent patient experience while maintaining strong commercial performance. Key Responsibilities Operations & Leadership • Lead the reception/admin team and keep the clinic running to a premium standard, • Own the daily schedule: appointment flow, clinician utilisation, and minimal downtime, • Implement and maintain SOPs, checklists, and high-performance routines, • Manage stock, labs, suppliers, and service contracts Sales & Growth (Core Priority) • Drive booking conversion from calls, WhatsApp, website leads, and walk-ins, • Ensure follow-up systems are executed daily (no lead left behind), • Track and improve treatment acceptance through confident patient coordination, • Coach the team on scripts, objection handling, and premium patient communication, • Monitor key performance metrics and report weekly performance with action plans People & Culture • Recruit, train, and performance-manage reception and admin team members, • Run daily huddles and weekly reviews, • Promote a calm, professional, accountable clinic environment Compliance & Quality • Ensure smooth compliance with clinic standards (policies, records, protocols), • Work with leadership to maintain quality, audits, and governance routines Requirements (Must Have) • Minimum 2+ years as a Dental Practice Manager or senior dental management role, • Strong understanding of private dentistry operations and patient journey, • Proven ability to increase conversion, fill diaries, and drive sales outcomes, • Highly organised with excellent attention to detail and follow-through, • Confident communicator (phone, WhatsApp, email, in-person), • Comfortable leading a team and holding standards firmly, • Experience in a premium/private clinic environment (London preferred), • Knowledge of dental software(DENTALLY)/CRM systems, • Experience implementing scripts, scorecards, and performance dashboards How to Apply Apply with: • Your CV and a short cover note answering:, • Your dental management experience (clinic type, team size), • One example of how you improved conversions/diary utilisation, • Your notice period and availability Language: Portuguese and Spanish (preferred)

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  • Online Property Manager Position Open Remote Job
    Online Property Manager Position Open Remote Job
    il y a 2 mois
    £15–£25 par heure
    Temps plein
    London

    Job Description We are looking for an experienced Online Property Manager to manage and support our short-term rental portfolio. This is a 100% remote position, ideal for someone with hands-on Airbnb hosting or co-hosting experience who is organized, proactive, and comfortable working independently. Responsibilities • Manage and update Airbnb listings (availability, pricing, house rules, content), • Coordinate calendars across platforms to avoid double bookings, • Respond to guest inquiries promptly and professionally, • Assist with reservations, confirmations, and guest communication, • Liaise remotely with owners, cleaners, and local teams, • Ensure listings are accurate, optimized, and up to date, • Handle basic admin tasks related to bookings and properties Requirements (Mandatory) • Proven experience managing Airbnb listings (host or co-host experience required), • Strong written communication and organizational skills, • Ability to work independently and manage multiple properties, • Comfortable using Airbnb, email, and online property management tools, • Reliable internet connection and availability during agreed working hours, • Attention to detail and a professional approach to guest service What We Offer • Fully remote role – work from anywhere, • Flexible working environment, • Competitive pay based on experience, • Long-term opportunity with a growing company Please apply with your CV and a short description of your Airbnb experience (number of listings managed, platforms used, and length of experience).

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  • Online Property Manager Wanted /Remote Job
    Online Property Manager Wanted /Remote Job
    il y a 2 mois
    £15–£20 par heure
    Temps partiel
    London

    Job Description We are looking for an experienced Online Property Manager to manage and support our short-term rental portfolio. This is a 100% remote position, ideal for someone with hands-on Airbnb hosting or co-hosting experience who is organized, proactive, and comfortable working independently. Responsibilities • Manage and update Airbnb listings (availability, pricing, house rules, content), • Coordinate calendars across platforms to avoid double bookings, • Respond to guest inquiries promptly and professionally, • Assist with reservations, confirmations, and guest communication, • Liaise remotely with owners, cleaners, and local teams, • Ensure listings are accurate, optimized, and up to date, • Handle basic admin tasks related to bookings and properties Requirements (Mandatory) • Proven experience managing Airbnb listings (host or co-host experience required), • Strong written communication and organizational skills, • Ability to work independently and manage multiple properties, • Comfortable using Airbnb, email, and online property management tools, • Reliable internet connection and availability during agreed working hours, • Attention to detail and a professional approach to guest service What We Offer • Fully remote role – work from anywhere, • Flexible working environment, • Competitive pay based on experience, • Long-term opportunity with a growing company Please apply with your CV and a short description of your Airbnb experience (number of listings managed, platforms used, and length of experience).

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  • HOLIDAY CAMP MANAGER - HALF TERMS & SUMMER
    HOLIDAY CAMP MANAGER - HALF TERMS & SUMMER
    il y a 2 mois
    £15–£18 par heure
    Temps partiel
    London

    HELLO CANDIDATES, Are you a tutor, a teacher, a teaching assistant, an educator, or youth worker? Are you looking to earn extra income during holidays without committing to a permanent role? If so, we have an opportunity for you! We are a company organizing after-school clubs and camps. We are expanding our camps offerings in the N16 and N1 areas. Our camps are scheduled during the following periods: • February Half Term (one week), • Easter/Spring Holidays (two weeks), • May Half Term (one week), • Summer (six weeks), • October Half Term (one week) You can choose to work as many or as few of these camps as you like, for example, one week at Easter and two weeks over the summer holidays. Your Role: • Manage camp arrivals and ensure all pupils are accounted for. You will receive a register with all the relevant information, • Check lunch boxes to ensure they are nut-free and make emergency sandwiches if needed (we sometimes get peanut butter sandwiches or pesto pasta or our pupils sometimes drop their lunches, so we keep emergency groceries.), • Oversee classroom welfare and the smooth operation., • Supervise playtime to ensure safe play., • Coordinate assistants and ensure they follow protocols, including fire drills., • Manage pick-ups to ensure each child leaves with the correct guardian., • Oversee early drop-offs and late pick-ups for working parents., • Help set up the camp, usually on the Friday or Saturday before start Our Role:

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  • Business Support Officer
    Business Support Officer
    il y a 2 mois
    £34000–£49000 par an
    Temps plein
    London

    The Business Support Officer provides essential administrative and operational support to the chauffeur operations team. The role ensures smooth day-to-day running of bookings, driver coordination, client communication, and business administration, contributing to a seamless premium service experience. Key Responsibilities Operations & Booking Support • Support the management of daily chauffeur bookings and schedules, • Coordinate with chauffeurs regarding job allocations, timings, and route details, • Monitor changes, delays, and last-minute booking requests, • Prepare invoices, quotations, and booking confirmations, • Maintain client records, contracts, and service agreements, • Manage documentation such as driver records, licenses, insurance, and vehicle details, • Act as a point of contact for corporate clients and private customers, • Respond professionally to booking enquiries, changes, and complaints, • Liaise between clients, chauffeurs, and management to resolve issues efficiently, • Strong organizational and multitasking abilities, • Excellent communication and customer service skills, • High attention to detail and accuracy, • Ability to remain calm under pressure and handle time-sensitive requests, • Proficient in Microsoft Office and booking/scheduling systems, • Problem-solving and proactive approach

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  • Back of house admin
    Back of house admin
    il y a 2 mois
    £1000–£1400 par mois
    Temps plein
    London

    Back of House Admin — By Narjis Aesthetics & Academy Role Overview We are seeking a highly organised, fast-paced Back of House Admin to join By Narjis Aesthetics & Academy in Marylebone, London. This role is critical for ensuring every client inquiry is handled promptly and professionally, supporting seamless clinic operations, and driving sales conversions through excellent communication and diary management. Working Hours Full-time: 10 hours per day, 5 days a week (50 hours per week) Flexibility required for occasional evening or weekend coverage based on clinic needs Key Responsibilities Respond to every client inquiry (phone, email, DM, WhatsApp) with speed, accuracy, and professionalism Convert inquiries into bookings through persuasive, tailored communication and strong product/service knowledge Manage the clinic diary: schedule appointments, coordinate staff calendars, handle last-minute changes, and avoid double-bookings Relay information efficiently between clients, practitioners, and management to ensure clarity and follow-through Maintain accurate records of all client interactions and bookings Proactively follow up with leads and past clients to maximise conversion rates Support sales initiatives and upsell relevant treatments or courses as appropriate Monitor and report on inquiry trends, conversion rates, and client feedback to management Assist with general administrative tasks as needed (filing, reporting, inventory updates) Required Experience & Skills Proven experience in a high-volume admin, front of house, or sales support role (ideally in aesthetics, beauty, healthcare, or similar service sector) Demonstrated track record of converting inquiries to bookings or sales Exceptional written and verbal communication skills Highly organised, detail-oriented, and able to manage multiple priorities under pressure Fast learner, sharp thinker, and proactive problem solver Confident using booking/CRM systems, email, and messaging platforms Excellent diary management and time management skills Personal Attributes Calm under pressure and thrives in a fast-paced environment Naturally persuasive, empathetic, and client-focused Discreet with sensitive information Team player who collaborates well with practitioners and management Application Process To apply, please send your CV and a brief cover letter outlining your relevant experience and why you’re the perfect fit for a fast-paced, client-focused role at By Narjis Aesthetics & Academy.

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