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Recruitment Consultant Manager Hybrid | London, Cheapside Build, grow and lead a high-potential team The Opportunity This is a rare opportunity to take ownership of a Public Sector division with a strong legacy and rebuild it for the future. This team has historically been a top-performing function with a well-established presence across key public sector organisations. The foundations are now in place for someone ambitious to reshape, grow and lead a high-impact operation from the ground up. You will inherit the support of an established permanent recruitment offering with consistent, steady delivery and a strong pipeline of repeat business. The desk has previously operated at a significantly higher scale, giving a clear roadmap to rebuild momentum and expand to its former capacity and beyond. As a Manager with a proven track record of running successful teams alongside a 360 desk, you will get the opportunity to shape your business focusing on the Public Sector Technology market, whilst supporting and developing a team of 7 which includes a strong perm business with solid fee lines across Change & Transformation, Cloud and ERP. All with the backing of a global brand, advanced technology and experienced management team. You’ll benefit from industry-renowned training and the tools and technological support to make that hard-hitting impact. But you won’t be alone either - with the support of a global network of talented colleagues supporting you to create the career that’s right for you. What can I expect day to day? As a Manager of a recruitment team, you'll have the freedom to do things differently, supported by colleagues and a leadership team with a wealth of experience in the recruitment industry and technologies to provide innovative solutions. Your job role will allow you to experience the following: • New and unique ways to grow your own 360 desk, • The chance to drive the success of your team by encouraging every individual to reach their full potential, • Work with the management team on new initiatives and projects, • Provide expert, specialist advice to candidates and clients, • Develop and implement effective individual business and sales plans Here at Hays, you really can influence your own earning potential, by getting out what you put in. Your energy and dedication will be rewarded in a culture built on celebrating success. What you'll need to succeed • Proven track record of billing success within a 360 recruitment position alongside the management of a team, • Passion to succeed and be part of a fast-paced inclusive environment, • People focused with a sales-driven mentality, • Relationship focused with the confidence to build strong networks, • Collaborative in spirit with a growth mindset to develop a long-lasting career, • Knowledge of the XXXX market would be ideal but not essential In addition, you will enjoy: • Uncapped individual commission paid upon invoice every 4 weeks, • Regular performance-based incentives, including all‑expense‑paid international trips, • A culture underpinned by trust, expertise, collaboration, inclusivity and doing the right thing, • Industry‑leading learning and development to maximise performance and advance your career, • A global brand with established PSL agreements and warm client relationships, • An adult approach to working with hybrid models and flexible hours, • Opportunities to work in any of our 32 countries through our global mobility programme, • A diverse range of employee support networks, wellbeing initiatives and wider benefits We know talented people want to work with the best: people, brand, tools, technology and infrastructure. They also want career development. Our culture is shaped by these features. We also know our people want to do interesting and meaningful work, increasingly in a purpose‑led organisation. This is demonstrated in our commitment to DE&I, Net Zero and our global volunteering and fundraising programme, Helping for your tomorrow. What to do next Please apply now to become the next Recruitment Manager or get in touch to learn more about our roles. Life at Hays presents the opportunity for growth, varied career paths, exciting challenges and a culture of inclusion that celebrates diversity. As a committed Disability Confident employer, if you’re thinking of a new tomorrow for your career, whatever your background, let’s work together to create it!

Recruitment Consultant Manager Hybrid | London, Cheapside Build, grow and lead a high-potential team The Opportunity This is a rare opportunity to take ownership of a Public Sector division with a strong legacy and rebuild it for the future. This team has historically been a top-performing function with a well-established presence across key public sector organisations. The foundations are now in place for someone ambitious to reshape, grow and lead a high-impact operation from the ground up. You will inherit the support of an established permanent recruitment offering with consistent, steady delivery and a strong pipeline of repeat business. The desk has previously operated at a significantly higher scale, giving a clear roadmap to rebuild momentum and expand to its former capacity and beyond. As a Manager with a proven track record of running successful teams alongside a 360 desk, you will get the opportunity to shape your business focusing on the Public Sector Technology market, whilst supporting and developing a team of 7 which includes a strong perm business with solid fee lines across Change & Transformation, Cloud and ERP. All with the backing of a global brand, advanced technology and experienced management team. You’ll benefit from industry-renowned training and the tools and technological support to make that hard-hitting impact. But you won’t be alone either - with the support of a global network of talented colleagues supporting you to create the career that’s right for you. What can I expect day to day? As a Manager of a recruitment team, you'll have the freedom to do things differently, supported by colleagues and a leadership team with a wealth of experience in the recruitment industry and technologies to provide innovative solutions. Your job role will allow you to experience the following: • New and unique ways to grow your own 360 desk, • The chance to drive the success of your team by encouraging every individual to reach their full potential, • Work with the management team on new initiatives and projects, • Provide expert, specialist advice to candidates and clients, • Develop and implement effective individual business and sales plans Here at Hays, you really can influence your own earning potential, by getting out what you put in. Your energy and dedication will be rewarded in a culture built on celebrating success. What you'll need to succeed • Proven track record of billing success within a 360 recruitment position alongside the management of a team, • Passion to succeed and be part of a fast-paced inclusive environment, • People focused with a sales-driven mentality, • Relationship focused with the confidence to build strong networks, • Collaborative in spirit with a growth mindset to develop a long-lasting career, • Knowledge of the Technology market is essential In addition, you will enjoy: • Uncapped individual commission paid upon invoice every 4 weeks, • Regular performance-based incentives, including all‑expense‑paid international trips, • A culture underpinned by trust, expertise, collaboration, inclusivity and doing the right thing, • Industry‑leading learning and development to maximise performance and advance your career, • A global brand with established PSL agreements and warm client relationships, • An adult approach to working with hybrid models and flexible hours, • Opportunities to work in any of our 32 countries through our global mobility programme, • A diverse range of employee support networks, wellbeing initiatives and wider benefits We know talented people want to work with the best: people, brand, tools, technology and infrastructure. They also want career development. Our culture is shaped by these features. We also know our people want to do interesting and meaningful work, increasingly in a purpose‑led organisation. This is demonstrated in our commitment to DE&I, Net Zero and our global volunteering and fundraising programme, Helping for your tomorrow. What to do next Please apply now to become the next Recruitment Manager or get in touch to learn more about our roles. Life at Hays presents the opportunity for growth, varied career paths, exciting challenges and a culture of inclusion that celebrates diversity. As a committed Disability Confident employer, if you’re thinking of a new tomorrow for your career, whatever your background, let’s work together to create it!

Cover Letter: Our mission is to be global leaders in connecting the world’s best brands with the storytelling that defines pop culture. In this role, you’ll be responsible for coordinating product logistics and supporting high value brand integration moments in the best and most recognized global productions, working at the fast-moving intersection of Marketing and TV & film production. In your cover letter, show us the skills and experience that prove you're not just capable of doing the job, but ready to excel in it. If you have relevant experiences—professional or personal—we’d love to hear about them. About EightPM EightPM is a global leader in brand storytelling in long form media, connecting the world’s best brands with the storytelling that defines culture. We partner with leading streaming platforms and production companies (including Netflix, Apple TV+, Amazon Prime Video, and Disney+) to create authentic on-screen moments that drive cultural relevance and brand impact. Our clients range from global icons like Abercrombie & Fitch, Kopiko, 7-eleven and The Macallan. With offices in Austin, Los Angeles, London, and Singapore, we’re building a world-class team of creative, strategic, and ambitious professionals who share our passion for shaping culture through the power of entertainment. The Role Reports to: Global Operations Manager As a Production Relationship Associate at EightPM, you’ll support the execution of best-in-class brand integrations across some of the most-watched content in the world. You’ll work closely with our Production Relationship Managers (PRMs) to help get brands on set, track brand moments on screen, and keep everything running smoothly behind the scenes. This is a foundational role for someone looking to build a career in entertainment marketing and production. You’ll need to bring strong organisation, initiative, and communication skills and be ready to step up when the pace gets fast. We’re looking for someone with up to 2 years of experience in a professional environment who understands basic workplace etiquette, accountability, and how to contribute effectively on a team. Responsibilities • Coordinate physical product logistics including inventory, shipping, on-time delivery, and post-production retrieval., • Support the end to end process of identifying, connecting with, and integrating into high quality global reach productions., • Maintain accurate records in our CRM (HubSpot) and internal tracking systems including the maintenance of process documentation., • Manage our inventory, exchanging, receiving, and inspecting client property, as well as managing our physical and digital storage systems., • Track and log final integrations in released content, providing high quality reports and summaries, and communicating results to key business stakeholders., • Build and maintain working knowledge of the production landscape (TV, film, and branded content)., • Attend industry events alongside PRMs and represent the agency enthusiastically and professionally., • Detailed ability to assist with reporting and internal performance tracking., • Contribute to team culture, knowledge sharing, and continuous improvement. Required Experience & Skills • Up to 2 years of experience in a professional setting ideally in marketing, advertising, client service, or media., • Strong organisational and time-management skills., • Excellent communication, interpersonal, and written skills., • Understands how to monitor and hit deadlines while spinning multiple plates., • A team player who can shift seamlessly between following direction and taking initiative., • Physically capable of lifting and transporting products (up to 23 kg)., • Comfortable with Slack, Zoom, Google Suite, and ideally HubSpot or similar CRM tools., • A passion for pop culture, streamable television, and film., • Experience working in a high-performing team environment such as sports, military, sales or a similarly high performing, disciplined and collaborative setting., • Bilingual preferred. Benefits & Perks • Salary: £27,000–£36,000 per annum, depending on experience, • Holiday Entitlement: 28 days of paid annual leave per year, • Global footprint: collaborate across LA, London, Singapore, Austin, • Access to the world’s biggest entertainment projects, • High-performance, entrepreneurial culture, • Career progression and mentorship, • Inclusive and diverse workplace Working at EightPM EightPM was founded in 2013. We've grown every year and 5x our revenue since 2020. But growth alone isn’t our goal. We’re reshaping the marketing landscape. We’re making long-form, story-driven content not just a nice-to-have, but an essential pillar of brand strategy. This isn’t business as usual. We need to deliver world-class work. Which requires a world-class team with a culture that demands excellence and rewards ambition. • To be a world class team, we need experts in our field, meaning it’s your responsibility to eat, breathe, & sleep pop culture, • We’re office first - whilst we offer flexibility through the month, we believe being in office is the best way to learn, to work as a team, and to share good practice with others. It’s all about loving coming to work, • Working hours: Due to our global operations flexibility in working hours is essential. You may need to adjust your schedule to accommodate different time zones with our international teams and partners EightPM is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at . • Please note that EightPM is currently unable to provide visa sponsorship or consider candidates whose existing visas are valid for less than four years. We make a significant, long-term investment in our employees and

Client Relationship Manager (SaaS) 📍 Hybrid (London-based) | 💰 Up to £60,000 A growing climate-tech and SaaS business is looking for a Senior Client Relationship Manager to lead strategic client relationships across enterprise and public-sector accounts. This is a high-impact role focused on client success, retention, SaaS growth, operational excellence, and team leadership. You’ll work closely with senior stakeholders while acting as the voice of the customer internally across product, operations, and commercial teams. What you’ll be doing • Managing and growing relationships with strategic SaaS clients, • Driving platform adoption, customer satisfaction, and retention, • Acting as the senior escalation point for client issues, • Identifying and delivering upsell opportunities across software and services, • Supporting onboarding, contractual compliance, and SaaS billing processes, • Collaborating cross-functionally with product and technical teams, • Maintaining accurate CRM pipelines, forecasting, and quotations, • Leading and mentoring a junior Client Relationship Manager What we’re looking for • Strong experience in SaaS account management, customer success, or client relationship management, • Experience managing senior stakeholders and enterprise clients, • Highly organised with exceptional attention to detail, • Calm under pressure and confident handling competing priorities, • Commercial mindset with experience identifying growth opportunities, • Strong spreadsheet and data-handling capability, • Experience in utilities, energy, proptech, housing, or infrastructure sectors is highly desirable Nice to have • Experience working with local authorities, housing associations, or energy services organisations, • Contract management experience, • Experience in fast-paced scale-up or technology environments This is an excellent opportunity to join a mission-driven business using technology to improve operational efficiency and sustainability across the built environment. 📩 Apply via LinkedIn or message directly for more information.

The Opportunity: As an Institutional Sales Relationship Manager within our Strategic Partnership group you will be an important asset to Fisher Investments Europe's Institutional sales efforts across Europe, Middle East, and Africa (EMEA). Your efforts will include conducting research on our target markets, identifying and establishing contact with financial institutions, and developing relationships with prospective financial service partners. Reporting to our Head of Institutional Sales, you will partner with our Senior Sales Professionals to build relationships with financial service firms in emerging markets, meet face-to-face, and present to prospective partners. Your efforts will give Fisher the opportunity expand its global presence in emerging markets via partnerships with established financial institutions. The Day-to-Day: • Communicate with external partners and institutional team members to efficiently coordinate with Senior Sales Professionals and deploy our business development resources and orchestrate the institutional sales process within an assigned territory, • Ensure accurate, regularly updated information about prospect personnel, decision-making processes, and search activity is recorded in our Customer Relationship Management system, • Cold call, establish relationships, and conduct formal presentations to articulately convey our partnership strategy, client service philosophy, and investment strategies to prospective financial service partners, • Lead market expansion efforts within our EMEA territories, providing prospects with an introduction to Fisher Investments Europe and our partnership capabilities Your Qualifications:, • At least 5 years of financial industry experience, and demonstrated track record of success, building relationships with financial service firms, investment consultants, and institutional asset owners, • Ability to set, monitor, and accomplish goals, • Experience addressing complex challenges managing a broad opportunity set, • Willingness to travel frequently within an assigned territory, • Solid investment knowledge; ideally previous experience communicating listed equity investment philosophies and processes, • Ability to apply mathematical and financial concepts such as geometric linking, cap/dollar/equal weightings, Alpha, Beta, Tracking Error, Information Ratio, • Ability to read, analyse, and interpret general business periodicals, professional journals Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services, • A collaborative working environment that practises ongoing training, educational support and employee appreciation events *Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Senior Account Director Who are we? OLIXIR is a next‑generation healthcare agency, created by uniting FCB Health London and McCann Health London as part of Omnicom Health’s evolving European structure. By bringing our teams together and combining our strengths, we’re building something entirely new: a more agile, more connected, and more ambitious partner for healthcare brands. OLIXIR blends award‑winning creative excellence with deep scientific expertise, strategic thinking that drives meaningful brand growth, and fully integrated production at scale. We’re also unlocking new innovation opportunities, powered by AI and future‑focused ways of working. While our name is new, our people, values, and commitment are not. You’ll find the same trusted teams, the same high standards, and the same passion for creating work that makes a real difference to patients and healthcare professionals, alongside new possibilities to grow, innovate, and shape what’s next. OLIXIR is built for the future of healthcare communications - and this is just the beginning. Job summary: Working closely with Business Unit Lead, you will lead the strategic development of the brand/s to deliver engaging and creative work for our clients, building strong partnerships with clients and deliver inspiring leadership for the team. Job responsibilities: Client Management/Relationships: • Principal and strategic client business partner for designated clients, • Continue to cultivate relationships with senior clients, • Continue to act as strategic client business partner, acting as their trusted advisor, • Constantly look for ways to build and improve the client relationship (e.g. face-to-face meetings, value added projects), • Provide concrete understanding of client internal stakeholders, and partner with client on how to manage these relationships to deliver success, • Lead client calls and oversee weekly status reporting Business Acumen: • Ownership of agency capabilities and outputs, • Confident in selling-in agency work, • Identify opportunities to showcase other agency expertise to client e.g. expert team, social science etc., • Proactively identify opportunities for agency partnerships across the network, • Work with strategy and creative leads to provide proactive solutions to client challenges, • Ensure you and your team are ahead of the client in terms of marketing, media, strategy, creative, data, and technology Financials: • Oversee and drive scope conversations (with PM), • Provide direction and guidance to team on managing finances, • Alongside the Project Manager/Project Director, oversee forecasting and revenue, keeping senior leadership informed of any issues/significant changes, • Work with senior leadership to start to recognise iTBG and growth targets Day-day Delivery: • Ownership and oversight of agency deliverables/outputs, • Ensure kick-off meeting is in place for all projects. Lead the meeting, providing clear direction and ensuring clarity on expectations, and R&Rs, • Work with PD to ensure agency processes are followed, • Review and input into written briefs, • Initiate ideas and creative solutions above and beyond what is being asked to solve client business challenges, • Able to critically assess work and make recommendations to improve and push boundaries, • Take ownership in managing issues and seek solutions, escalating when required, • Provide direction and guidance to team on managing timelines/deadlines, • Ensure wash-up is in place for all projects and learnings applied to future work, • Attendance of weekly resource planning, helping PM to ensure all bookings are in place. Helping overcome issues/complications and escalating where necessary Business Development: • Proactively drive organic growth, working with team to leverage opportunities and develop proposals, • Act as lead for new business pitches Leadership and Direction: • Provide clear direction and inspiring leadership for designated accounts, • Successfully lead cross-functional team Line Management and Team Development: • Line management of Business Coordinators (in conjunction with the Project Manager) and Account Managers, • Start to work with the Business Director to manage team workflow, identifying areas of growth and opportunities Knowledge, skills and abilities: • Track record of developing and maintaining excellent relationships with clients, exceeding targets and expectations, • Conversant with and experienced in digital and integrated marketing. Conversant with ‘upstream’ pharma marketing disciplines and programmes such as market access, med ed and medcomms, • Experienced in running and winning pitches, • Cross-medium creative awareness and understanding of new technologies, • Gravitas with a strong work ethic and desire to be the best in a competitive environment, • Demonstrable experience of building multi-layered client relationships and growing brands, • Passionate about the healthcare sector and delivering high quality creative work, • Significant leadership, interpersonal and influencing skills, • Excellent organisational skills and ability to communicate effectively orally and in writing, • Excellent ability to self-manage and work on own initiative

Job Title/Req Number: Defined Contribution Manager -108448 Base Location: London plus network of 20 offices nationally: KPMG is one of the world's largest and most respected consultancy businesses. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. KPMG’s Pensions Advisory business continues to build out its new pensions team and requires individuals that can bring different skill sets to the team. We are looking for a talented and experienced Manager to join our team, who will be responsible for working closely with colleagues in defined contribution pensions. Specific areas of focus, but not exhaustive, will include • Scheme strategy and structure across workplace pensions, • Member engagement and education, • Investment policy, • Governance, including setting up governance committees, • Wider benefit and reward strategy, • Financial coaching and well-being, • Statutory auto-enrolment compliance and implementation, • Compliance, • Thought leadership on future of DC and links to wider reward Why Join KPMG as an Defined Contribution Manager You will be a lead contact with client teams, with responsibility for managing the day-to-day relationships. You will also work closely with our tax and legal specialists across all of KPMG's UK offices to consider areas of adjacencies and growth. As a manager, you will be responsible for supervising the work of junior staff, providing coaching and development to assist them in the effective delivery of engagements. You will also have performance management responsibilities for a small number of employees. What will you be doing? • Helping to develop junior colleagues, including delivering technical training, improving technical knowledge, and developing consulting skills., • •Lead contact with clients on key pensions engagements, with overall responsibility for stakeholder relationships., • •Contributing to developing streamlined and efficient procedures, whilst maintaining an absolute focus on quality., • •Strong financial management, setting and agreeing budgets for work, delivering to budgets and timely billing and debt collection, • Signing off technical DC work in line with professional standards (where applicable) and, in line with KPMG quality procedures., • Directing and overseeing the work of engagement teams and team members, including reviewing their DC technical work (e.g., checking calculations and reviewing conclusions), and providing coaching and mentoring support., • Performance managing team members, ensuring that you are having rich development conversations that support their growth and career progression., • What will you need to do it?, • Technical knowledge: Understands relevant technical DC concepts, pension regulations and legislation. Exhibits and stays current on appropriate industry and specialist knowledge, and leverages KPMG methodologies., • Technology skills: Uses firm-approved tools and innovative technology solutions to increase quality, productivity and data insights., • Professional scepticism: Applies professional scepticism, objectivity and independence to work, • Documentation: Completes documentation and audit trails demonstrating an unwavering focus on quality and in line with professional standards (where applicable), • Relevant experience working in pensions advisory at Manager level, at either an employee benefit consultancy or other Big 4 firm., • Technical knowledge of defined contribution schemes, auto-enrolment legislation and compliance, DC provider landscape, understanding of the wider UK pensions landscape, and the issues facing stakeholders., • Knowledge of the pros and cons of different workplace pensions structures, • Experience of leading and performance managing teams, coaching and mentoring junior staff., • Track record of managing and delivering high quality, complex projects, including team oversight and stakeholder management., • Proven track record of managing and delivering provider selection and provider transition., • Proven track record of advising on DC scheme design, investment fund ranges, suitable default funds, charging structures, • Proven track record of developing and delivering DC member communications, • Highly effective stakeholder management and relationship building skills; credible and confident with stakeholders at all levels., • Strong organisational and time management skills; able to work effectively in a fast-paced environment with conflicting priorities and deadlines., • Self-driven and resilient; able to thrive in a high-pressure environment., • Effective problem solver; makes pragmatic and logical decisions, drawing on own and others’ technical expertise to provide high quality solutions., • Strong analytical and numerical skills; able to analyse and interpret complex technical statistical information, with a focus on quality, attention to details and accuracy in calculations., • Effective team working skills; works collaboratively with others towards shared goals. Skills we’d love to see/Amazing Extras: -Pensions Management (PMI) (D) Our Locations: We are open to talk to talent across the country but our core hubs for are: : • London Canary Wharf With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Find out More: Within Tax we have a range of divisions and specialisms. Click the links to find out more below: • Tax at KPMG Tax & Law (kpmgcareers.co.uk), • About our firm: About our firm (kpmgcareers.co.uk), • KPMG Culture. Being Inclusive: Being inclusive (kpmgcareers.co.uk), • KPMG Workability and Disability confidence: Need Support? Let us know (kpmgcareers.co.uk) For additional support in applying, please click the clinks to find out more:

Client Manager – Insurance Brokerage Position Type: Full-Time Location: Office-Based – London Reports To: Broking Director Overview The Client Manager plays a vital role in delivering exceptional service within the brokerage by supporting the end-to-end client experience. This position ensures clients receive timely, accurate, and professional assistance while maintaining strong relationships that promote account growth and retention. Key Responsibilities Client Relationship Management • Serve as a primary support contact for clients and as a central communication point across the team., • Build trusted, long-term relationships by providing responsive and proactive service., • Process certificates of insurance, ID cards, binders, and other policy documentation., • Assist clients with billing inquiries, premium audits, and claims-related questions., • Work closely with Producers/Account Executives to support retention and account development., • Participate in team meetings and contribute to ongoing process improvements., • Support onboarding of new clients and assist with transitioning accounts. Qualifications Required • Experience in an insurance brokerage or agency (personal or commercial lines)., • Solid understanding of insurance terminology, coverage forms, and industry practices., • Excellent communication, customer service, and relationship-building abilities., • Strong attention to detail and organizational skills., • Insurance license (Property & Casualty and/or Life & Health)., • Experience managing a book of business., • Familiarity with underwriting guidelines and insurer appetites. Key Attributes • Client-focused mindset, • Strong problem-solving skills, • Ability to manage multiple priorities, • Professional, reliable, and proactive approach, • Team-oriented with a positive attitude

Exciting opportunity with our client to help build global infrastructure and teams from the ground up. What makes this especially compelling is that you’re not just stepping into a role—you’re helping shape how the business operates moving forward, with real visibility and impact. It’s a chance to be part of a well-known global brand at a pivotal moment of transformation and growth. Role Overview The Vendor Manager is responsible for end‑to‑end governance of the outsourced P&C shared services provider, with primary accountability for the Accenture relationship and for bringing together services across the broader P&C vendor landscape so that employees, line managers, and senior leaders experience a coherent support model. The role will design and run the vendor management framework covering SLAs, KPIs, service reviews, and continuous improvement across all P&C shared services in scope (e.g., case management, payroll processing oversight, data maintenance, time & attendance, and query management). Key Responsibilities • Establish and maintain the vendor governance model (cadence, forums, escalation paths) for P&C shared services, aligned to broader JVCo vendor management standards., • Own the Accenture contract from a business perspective, including service schedules, SLAs, KPIs, and change control; proactively monitor scope changes and service consumption to ensure the business is receiving good value for money, working closely with Procurement, Legal, and Finance as needed., • Identify where scope, volumes, or service mix have shifted versus baseline assumptions, and flag commercial and performance implications to Procurement and Finance so they can lead any required renegotiations or commercial actions., • Monitor operational performance and service quality using agreed metrics and reporting; drive root-cause analysis and remediation plans for incidents and SLA breaches., • Oversee service dependencies, handoffs, and issue resolution across the broader P&C vendor ecosystem — including providers such as Accenture, benefits providers, recruiting, and other third parties interfacing with HR operations or the HRIS — to ensure clear accountability, minimal service gaps, and effective end-to-end delivery, • Act as primary point of contact between P&C, local country teams, and Accenture for shared services topics, owning day‑to‑day issue management and escalation, and ensuring issues are triaged, prioritized, and resolved within agreed timelines., • Coordinate with TSA owners to ensure clear separation of responsibilities between TSA‑delivered services, Accenture‑delivered services, and third-party delivery services, and to plan and execute TSA exit, actively managing periods of overlap between vendors/systems and minimizing handoff risk., • Lead service transition activities as additional countries or processes move into the outsourced model, including readiness checks, knowledge transfer, and stabilization support., • Identify and prioritize continuous improvement opportunities (e.g., standardization, automation, defect reduction) in partnership with Accenture and internal stakeholders., • Provide regular reporting and insight to the VP of Shared Services and P&C leadership on vendor performance, risk, and improvement initiatives., • Support audit, compliance, and risk management activities related to outsourced HR operations, ensuring appropriate controls, documentation, and data protection are in place. Experience & Qualifications • Proven experience managing large HR or shared services vendors (preferably including BPO providers such as Accenture, ADP, or similar), with clear accountability for SLAs, KPIs, and commercial outcomes., • Strong background in HR shared services or global business services, with understanding of core HR, payroll, case management, and data maintenance processes., • Experience operating in separation / TSA or complex multi‑vendor environments, including managing handoffs, escalations, and service transitions across parties., • Demonstrated ability to build and run governance frameworks (service reviews, performance dashboards, issue and risk logs) and to drive continuous improvement with external partners., • Excellent stakeholder management and communication skills, capable of challenging both internal leaders and vendor teams while maintaining constructive, solution‑oriented relationships. Goals First 30 days • Build a detailed understanding of the Accenture contract, service catalog, SLAs, and current performance., • Map all stakeholders (P&C, Finance, Digital, country HR, TSA teams) and clarify points of contact and escalation paths., • Review existing reporting, incident logs, and process documentation to understand current issues and risks. First 60 days • Stand up the vendor governance rhythm (e.g., weekly operational huddles, monthly service reviews, quarterly steering) with clear agendas and outputs., • Confirm and, where needed, refine KPI/SLA definitions and reporting to ensure they reflect Day 1 realities and business priorities., • Implement an issue and risk register for Accenture-delivered services, including agreed ownership and timelines for remediation. First 90 days • Deliver a consolidated view of vendor performance and key risks to the VP of Shared Services and P&C leadership, with clear improvement priorities., • Launch at least one structured continuous improvement initiative with Accenture (e.g., reducing ticket rework, improving data quality, or accelerating turnaround times)., • Define a roadmap for evolving the outsourced model over Year 1 (e.g., scope adjustments, automation opportunities, potential location/cost optimizations). What Makes This Opportunity Unique • Iconic brand: Help shape the operational and financial foundation of a globally known lubricants brand with strong marketing visibility (including motorsports and OEM partnerships)., • Greenfield build within a carve‑out: Be part of creating a new standalone P&C shared services model almost from scratch, with the ability to influence processes, standards, and ways of working rather than inheriting a legacy operation., • High-impact, enterprise-wide remit: The quality of the Accenture partnership directly affects every employee’s experience of payroll, HR transactions, and case management across countries., • Exposure to senior leadership and investors: Operate at the intersection of P&C, Finance, Digital, and the PE sponsor, with direct line of sight to decisions on cost, service, and future-state operating model., • Complex global outsourcing environment: Gain experience managing a multi-country, multi-process HR outsourcing arrangement in a highly dynamic, TSA-driven environment—building a career story that combines HR, operations, and commercial vendor management.

Account Manager | Data & AI Solutions | Banking Sector | Hybrid UK | £55K + Bonus Our client, a growing Data & AI solutions business, is seeking an experienced Account Manager to support and develop strategic relationships within the Banking and Financial Services sector. This is an opportunity to join a high-performing organisation at the forefront of data-driven transformation, working with clients to deliver measurable commercial value through advanced analytics, AI-led insights, and innovative technology solutions. The Role The successful candidate will manage a portfolio of banking and financial services clients, acting as a trusted advisor and primary commercial contact. The role will focus on strengthening client relationships, driving account growth, and ensuring successful adoption of Data & AI solutions across complex stakeholder environments. Key responsibilities include: • Managing and developing long-term client relationships across banking and financial services accounts, • Identifying opportunities for account expansion through additional products and advisory services, • Supporting clients in maximising value from Data & AI platforms and solutions, • Leading client engagement activities, onboarding processes, and ongoing account development, • Working collaboratively with Product, Data Science, and Customer Success teams to deliver strategic outcomes To be successful in this role, you will ideally have: • Proven experience in Account Management, Client Success, or Relationship Management within Technology, Data, SaaS, or Financial Services environments, • Experience working with Banking or Financial Services clients, • Strong commercial awareness and stakeholder management capability, • The ability to communicate technical or data-led solutions in a clear business context, • A consultative and relationship-driven approach, • Hybrid working model (UK-based), • Competitive base salary of £55,000, • Performance-related bonus structure (£25,000 OTE), • Opportunity to work within an innovative and rapidly growing Data & AI organisation, • Clear career progression and professional development opportunities

Operations Account Manager – Purchasing Business – £55K + Benefits My client is a growing purchasing business who specialise in procurement for premium hospitality clients. They are currently looking for an Operations Account Manager to join their team. The successful Operations Account Manager will be responsible for managing relationships with chefs, kitchen managers, and operational teams across client sites. Acting as a trusted advisor, you will support kitchens with procurement performance, supplier relationships, product solutions, cost management, and operational improvements. You’ll regularly visit client sites, understand operational challenges first hand, and work collaboratively to ensure kitchens are receiving the best service, pricing, and product support. This is a fantastic opportunity for a highly driven Operations Account Manager to join a brilliant business who can offer an enjoyable working environment and genuine progression opportunities. Responsibilities include: • Build and maintain strong working relationships with head chefs, kitchen managers, catering teams, and site stakeholders across client locations, • Conduct regular site visits to understand kitchen operations, identify challenges, and strengthen client relationships, • Support clients in managing food purchasing, supplier performance, product quality, and cost efficiencies, • Act as the key operational point of contact, resolving supply issues and coordinating solutions quickly and effectively, • Monitor account performance, spend trends, savings opportunities, and service levels against agreed KPIs, • Work closely with suppliers to ensure consistent service, product availability, and commercial value, • Identify opportunities to improve kitchen efficiencies, menu profitability, and procurement outcomes, • Deliver training, updates, and support to client kitchen teams on procurement systems, products, and best practices, • Collaborate with internal procurement and operations teams to ensure seamless account management and service delivery, • Support onboarding and implementation for new client sites The Ideal Operations Account Manager Candidate: • Ideally 2-5 years’ experience in an Account Management role within the food or hospitality industry., • Previous experience working as a Chef with a strong understanding of how kitchen environments run., • Knowledge of food suppliers, purchasing systems, and hospitality supply chains, • Experience working with multi-site hospitality or catering operations, • Strong relationship-building skills with the ability to engage confidently with chefs and operational teams, • Good commercial awareness and understanding of food cost management, • Strong problem-solving and communication skills, • Comfortable working in a field-based/client-facing role with regular travel to sites If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com /

VIC/Private Client Manager (Luxury Retail) Placed by Leon is partnering with a globally recognised luxury lifestyle brand to appoint a VIC/ Private Client Manager. This is a highly strategic, client-facing role focused on developing and growing relationships with high-net-worth clients, delivering exceptional private experiences, and driving incremental revenue across multiple product categories. This position sits at the heart of the clienteling strategy, working closely with senior retail and client development teams to elevate the overall client experience and unlock new commercial opportunities. Key Responsibilities: • Build, manage, and grow a portfolio of high-value clients (VIC/HNW), driving retention and increased spend, • Deliver best-in-class private client experiences, including one-to-one appointments, exclusive events, and bespoke services, • Identify and recruit new high-potential clients through personal networks, referrals, and external partnerships, • Drive Average Transaction Value (ATV) and cross-category sales through a highly personalised and consultative approach, • Partner closely with Personal Shoppers, Stylists, and external networks to expand client reach, • Lead and execute private events and activations, ensuring strong ROI and brand alignment, • Support and influence the wider retail team to elevate clienteling standards and engagement, • Utilise CRM data and insights to identify opportunities, re-engage clients, and maximise performance Profile: • Proven experience working with high-net-worth / VIC clients within a luxury retail or premium service environment, • Strong track record of driving sales through relationship-led clienteling and private appointments, • Well-connected, with the ability to build and leverage networks to drive new business within Mayfair/the wider London area, • Highly polished, confident, and credible when engaging with discerning clientele, • Commercially astute, with a strong understanding of KPIs, ATV, and client performance metrics, • Collaborative in approach, with the ability to influence stakeholders without direct authority, • Passionate about delivering exceptional service and creating memorable client experiences This is a unique opportunity to join a brand that places client experience at the centre of its strategy, offering strong visibility, influence, and the ability to shape and elevate a high-value client proposition. The role is paying 70K (possible flex) plus a quarterly bonus.

Job Description Title: Full-time Senior Sales Associate with stock responsibilities - Harrods Reports To: Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Stock: • To assist with all stock deliveries and sales floor replenishment., • To support with stock inventories, ensuring efficient levels maintained, • To ensure stock merchandise is kept in pristine condition., • To take part in weekly Stock counts, • Checking stocks at opening and closing, • To ensure all merchandise is correctly ticketed and security tagged, • To ensure all stock areas are maintained to a high level, • Protect stock from loss or damage, • To assist in conducting regular stock takes as and when requested by Head Office. Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Location: Victoria, London Schedule: Monday–Friday, 09:00–18:00, plus additional hours as required to fulfil the role TOWNHOUSE – WHO WE ARE Since 2013, Townhouse has been enhancing every aspect of our clients’ daily lives through anticipatory service, discretion, and meticulous attention to detail. Trained in some of the world’s most exclusive hotels, luxury hospitality is embedded in our culture and shapes the standards we bring to private residences, lifestyle management, and travel. Townhouse is a London- and Geneva-based private office serving international UHNW individuals. We support clients across the full residential lifecycle — from property search and relocation through to ongoing management and short stays — complemented by bespoke travel, lifestyle, and advisory services. JOB SPECIFICATION – WHAT YOU’LL DO As an Account Manager, you will play a central role in delivering Townhouse’s private client offering across residences, lifestyle, and travel. Acting as a key day-to-day contact for assigned clients, you will ensure every service is delivered seamlessly, proactively, and to the highest possible standard. You will be responsible for managing client relationships, coordinating requests, and overseeing service delivery across a varied portfolio. You will work closely with internal teams, external partners, and household staff to ensure consistency, efficiency, and excellence at every touchpoint. This role requires a hospitality-led mindset, strong operational judgement, and the ability to manage multiple workstreams with precision and discretion. You will be expected not only to respond effectively to client needs, but to anticipate them — creating a highly personalised and effortless experience that reflects the Townhouse standard. Key Responsibilities Client Relationship Management & Service Delivery • Act as a principal day-to-day point of contact for assigned clients and their representatives., • Build trusted, professional relationships through discretion, responsiveness, and excellent judgement., • Develop a detailed understanding of each client’s preferences, routines, priorities, and lifestyle requirements., • Ensure all requests are managed efficiently, accurately, and with exceptional follow-through., • Maintain up-to-date client profiles, service notes, and account records to support anticipatory service., • Foster strong relationships with clients and their family offices, proactively identifying opportunities to offer additional services or products that elevate service standards., • Monitor client satisfaction, gather feedback, and escalate issues appropriately where needed. Lifestyle Management • Manage a broad range of lifestyle requests, including dining, events, shopping, entertainment, gifting, and personal arrangements., • Conduct high-quality research and present suitable, well-considered options in line with client preferences., • Coordinate bookings, reservations, and access to bespoke experiences with attention to detail and discretion., • Ensure all lifestyle services are delivered to the same standard as Townhouse’s residential offering. Travel Management • Coordinate complex domestic and international travel arrangements for clients and, where required, their guests or staff., • Build detailed itineraries covering transport, accommodation, transfers, dining, security, and special requirements., • Liaise with hotels, travel providers, and on-the-ground partners to ensure a seamless end-to-end experience., • Manage last-minute changes calmly and effectively, maintaining continuity and reassurance throughout., • Coordinate travel arrangements and craft detailed, seamless itineraries using the relevant platforms and tools. Private Residence • Manage the delivery of services across client residences in collaboration with internal teams, suppliers, and household staff., • Lead the pre-arrival planning, property readiness, housekeeping standards, maintenance coordination, and stock management where relevant., • Ensure that residential service delivery reflects the wider client strategy and agreed standards., • Conduct residence visits where required to support oversight, quality control, or project coordination. Supplier & Partner Management • Build and maintain strong relationships with trusted external suppliers and service partners., • Source new providers where needed, ensuring quality, reliability, discretion, and value., • Oversee supplier performance and help maintain service consistency across all external touchpoints., • Prepare high-quality client-facing documents, reports, itineraries, and presentations., • Maintain accurate billing information, service logs, monthly reports and account administration., • Use internal systems and platforms confidently to track tasks, workflows, and account activity., • Ensure all account activity is recorded clearly and managed in a structured, professional manner. Commercial Awareness & Account Growth • Identify opportunities to deepen client engagement and expand service take-up across residences, lifestyle, and travel., • Contribute ideas that enhance the client experience while supporting account development and retention., • Support the Director of Private Residences and Private Client Experience in identifying patterns, opportunities, and areas for service improvement across the client portfolio. This job description is not exhaustive of all tasks and responsibilities that may vary and be required from time to time. Person Specification This role requires a highly organised, polished, and emotionally intelligent individual with experience in luxury hospitality, private households, private client management, or high-end concierge/travel services. You will be service-led, commercially aware, and confident operating in a high-expectation environment where discretion, flexibility, and precision are essential. Required Skills & Experience • Experience in luxury hospitality, private household management, lifestyle management, or a similar high-service environment., • Knowledge of Arabic is essential, French as preferred optional, • Proven ability to manage multiple client requests and operational priorities simultaneously., • Strong interpersonal skills and the ability to build trust with UHNW clients and their representatives., • Excellent organisational skills and close attention to detail., • Possesses a naturally inquisitive mindset, with a keen interest in exploring new openings and emerging service offerings., • Ability to remain calm, resourceful, and solutions-focused under pressure., • Strong written and verbal communication skills in English; additional languages are advantageous., • Commercial awareness and an understanding of high-value client relationship management., • Confidence using Microsoft Office and operational platforms such as task management, CRM, finance, or workflow systems., • A proactive mindset with the ability to anticipate needs and take ownership of outcomes. Benefits Townhouse is committed to fostering a high-performance, supportive environment where ambitious individuals can grow and thrive. Benefits include: • 20 days annual leave, in line with company benefits guide, • Discretionary performance bonus (bi-annual and year-end), • Aviva pension scheme, • Monthly team socials, seasonal events, and WFH allowances, • One-month paid sabbatical after five years of service

Digital Marketing Executive Hybrid – London (2 days per week in office) About Us We are a fast-growing creative and performance marketing agency working with ambitious beauty, haircare, lifestyle, and ecommerce brands. We combine data-driven media buying with social-first creative to deliver campaigns that drive measurable growth. We are looking for a Digital Marketing Executive to join our team and support the planning, execution, and optimisation of digital campaigns across a portfolio of exciting consumer brands, with a particular focus on haircare and beauty. The Role As a Digital Marketing Executive, you will support the delivery and optimisation of digital marketing campaigns across paid social and other digital channels. You will work closely with internal strategy, creative, and client teams to help drive brand growth, customer acquisition, engagement, and ecommerce performance. This role is ideal for someone with a strong understanding of digital marketing fundamentals, social platforms, and performance-driven creative. Key Responsibilities Campaign Management • Support the setup, management, and optimisation of paid social campaigns across Meta, TikTok, Pinterest, and YouTube., • Assist with the execution of full-funnel digital marketing campaigns across awareness, consideration, and conversion objectives., • Monitor campaign performance and make optimisation recommendations against key KPIs., • Support audience targeting, budget management, and campaign testing strategies., • Conduct A/B testing across creatives, copy, audiences, and formats. Performance & Reporting • Track and report on campaign KPIs including ROAS, CPA, CTR, CPM, CAC, and conversion rates., • Produce regular performance reports with insights and recommendations., • Analyse campaign and ecommerce data to identify trends and growth opportunities., • Assist with tracking implementation, pixel management, and attribution monitoring. Creative & Content Support • Work closely with creative teams to develop engaging, social-first paid media assets., • Support creative briefing and content testing plans., • Stay up to date with digital trends, platform updates, and competitor activity within the beauty and haircare industry., • Contribute ideas for new campaign concepts and performance improvements. Client & Team Collaboration • Support client reporting, campaign updates, and day-to-day account management., • Collaborate across paid media, influencer, creative, and strategy teams., • Help ensure campaigns are delivered efficiently and to a high standard. Skills & Experience • 1–3 years’ experience in digital marketing, paid social, or performance marketing., • Experience using Meta Ads Manager and TikTok Ads Manager., • Strong understanding of digital marketing metrics and optimisation principles., • Comfortable analysing data and producing performance reports., • Excellent organisational skills and attention to detail., • Strong communication and collaboration skills., • Interest in beauty, haircare, ecommerce, and social media trends., • Agency experience is advantageous., • Familiarity with Shopify, GA4, Triple Whale, or attribution tools is a bonus. What We’re Looking For • A proactive and commercially minded marketer., • Someone who understands the relationship between creative and performance., • Passionate about social media, digital culture, and consumer brands., • Eager to learn and grow within a fast-paced agency environment., • Able to manage multiple projects and deadlines effectively. Benefits • Hybrid working (2 days per week in London office), • Competitive salary, • Career progression opportunities within a growing agency, • Exposure to exciting beauty and ecommerce brands, • Training and development support, • Collaborative and creative team culture, • Team socials and industry events

Assistant Manager – National Security – Technology (102669) Base Location: London/Bristol/Manchester plus network of 20 offices nationally: The KPMG Defence Consulting and National Security function is a cornerstone of our business. Operating from London and Bristol we do work that matters, serving the country with diligence and expertise. KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. We advise government and industry clients on their largest, most complex, and highest profile strategic issues. Our team combines deep sector insight, expert consulting capabilities and trusted client relationships to design and implement solutions that span all aspects of our clients’ operations. We become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as an Assistant Manager within our National Security function? Defence and National Security is a KPMG priority sector. That means we are a fast-growing team which presents exciting opportunities for a manager to lead impactful projects, drive our ambitious growth agenda and seek career progression. We are looking for a manager who possesses high quality consulting skills and a record of delivering outstanding results when leading complex consulting projects focused on delivering technology-enabled change activities on National Security engagements and to support KPMG’s growth in this market. Due to the nature of the work, it is essential for applicants to hold current 'National Security Vetting’ aligned to a National Security organisation. What will you be doing? • Supporting large-scale transformation in the National Security market to deliver a number of existing and upcoming opportunities., • You will be responsible for helping KPMG develop robust problem-solving methodologies, structuring and reviewing complex analysis, and delivering clear and effective deliverables., • You will be required to regularly interact with Partners, Directors and Senior Managers within KPMG to source insight and expertise and to provide progress updates, • You will also support interactions with members of the client’s leadership team. The ability to develop strong client relationships with clients from diverse backgrounds and at all levels of seniority, including senior leaders, will be crucial., • Contributing to the planning and delivery of engagements, including work plans, timelines, project management and resource allocations What will you need to do it? • Track record of working on complex consulting projects. This should include experience of business or operating model change; strategy development; strategic cost efficiency and management; investment decision support; or development of business cases and business plans., • Demonstrable experience developing Business Cases., • A good understanding of consulting problem-solving methodologies and how these can be adapted for client challenges in the Defence sector., • A good understanding of consulting skillsets including: qualitative analysis, quantitative analysis, storyboarding, report and slide creation, impactful presenting, team management, influencing and relationship-building Skills we’d love to see/Amazing Extras: • Consulting experience within a ‘Big 4’ consultancy, or mid-tier firm. To discuss this or wider Consulting roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to Defence Consulting talent across the country but our core hubs for this role are: • London Canary Wharf, • Bristol, • Manchester This position will largely be based from “London/Bristol”. With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Consulting we have a range of divisions and specialisms. Click the links to find out more below: For any additional support in applying, please click the links to find out more:

The Role Summary The Business Development Manager is responsible for driving sustainable new business growth and increasing market share across the corporate and creative agency events sector. The role focuses on engaging clients early in the decision‑making and pitch cycle, positioning the business as a trusted technology production partner. Through proactive relationship development, networking, and pitching, the role creates and converts new business opportunities. The Business Development Manager works closely with Account Management and Production teams to shape proposals and tenders, retains senior relationship ownership post‑event, and supports a structured transition into Account Management once accounts are established. Hours: Full Time, 40 Hours per week (Mon-Fri) Location: London, Reading, Hybrid Key Duties and Responsibilities: New Business Development · Proactively identify and engage new corporate and creative agency clients across the UK through targeted outreach, networking, events, and referrals. · Build and maintain senior‑level relationships across integrated creative, experiential, production, and marketing‑led agencies, as well as corporate clients. · Drive sustainable growth and increased market share within the corporate events sector by prioritising strategically aligned, repeatable opportunities. · Embed into early‑stage client and agency conversations, pitch planning, and brief development. · Monitor market trends, buying behaviours, and competitor activity to inform targeting and opportunity generation. Opportunity Ownership & Conversion · Own new business opportunities from initial engagement through to conversion, maintaining clear responsibility for momentum and stakeholder alignment. · Qualify opportunities rigorously, ensuring alignment with strategic fit, capability, resource availability, and commercial viability. Where required, confidently decline opportunities that are not commercially aligned. · Prepare and deliver compelling presentations, pitches, and proposals in collaboration with Account Management and Production teams. · Attend and contribute to client pitches and chemistry meetings; delivery execution and margin ownership sit outside this role. · Support high‑level commercial discussions and cost understanding where appropriate. Relationship Stewardship & Handover · Remain involved post‑event as a senior relationship owner, ensuring continuity and clarity during transition into Account Management. · Support effective internal handovers that preserve client context, objectives, and relationship strength. · Maintain light‑touch engagement with strategically important clients and agencies to support long‑term growth and repeat business. Market Awareness & Insight · Maintain a strong understanding of the corporate and creative agency landscape and the wider event production ecosystem. · Track and report on business development activity and pipeline performance using CRM and reporting tools. · Share relevant market and client insight with Commercial and Account Management leadership to inform pipeline and proposition strategy. Defining success in this role: · A consistently strong, high‑quality new business pipeline focused on corporate and creative agency clients. · Increased market presence and share within the corporate events sector. · Earlier involvement in pitch cycles, reducing reactive, late‑stage engagement. · Conversion of strategic, repeatable accounts that support sustainable long‑term growth. · Clear, effective internal handovers that preserve client intent and relationships. Technical & Commercial Skills: · Strong understanding of the event production ecosystem, with familiarity across audio, video, lighting, and media. · Proven ability to generate and convert new business within corporate and creative agency markets. · Sound commercial judgement with the confidence to qualify, progress, or decline opportunities appropriately. · Financial awareness, including working to targets and understanding commercial constraints. · Confident use of Microsoft Office applications; experience with CRM systems beneficial (Salesforce desirable). · Awareness of modern productivity and presentation tools, including AI‑enabled tools such as Copilot and design tools such as Canva, (advantageous but not critical). Professional Skills: · Excellent communication and relationship‑building skills, comfortable engaging at senior client and agency level. · Highly organised, able to manage multiple opportunities while maintaining momentum and attention to detail. · Strategic and forward‑thinking, with a focus on sustainable, long‑term value creation. · Proactive, resilient, and self‑directed, with strong ownership and accountability. · Collaborative approach, working effectively with commercial, production, and wider business teams. Experience and Qualifications: · Demonstrable experience in a business development or senior sales role within the events, production, creative, or experiential industries. · Proven track record of winning new business and growing corporate and/or agency relationships. · Experience working in complex stakeholder environments involving agencies, brands, and delivery teams. · Event industry experience is required.

Hybrid (3 days in office, 2 days from home) | £65,000 – £75,000 The Opportunity This is a standout role for a seasoned Loans Agency Operations professional to step into a pivotal position within a high-performing, expanding team. You will be the technical backbone of Loan agency administration, ensuring flawless execution and compliance across the entire loan lifecycle. Your expertise will be instrumental in managing critical relationships with lenders, borrowers, and internal stakeholders, while your ability to interpret and apply loan documentation will set the standard for operational excellence. This is not just another operations role—it’s a chance to influence deal execution & shape best practices in a team that values precision, innovation, and client service. What You Will Do • Loan Lifecycle Mastery: Take full ownership of the administration of syndicated loan facilities as agent, from drawdowns and rollovers to repayments and fee calculations, ensuring adherence to facility agreements., • Documentation: Scrutinise loan facility agreements, identify discrepancies, and escalate issues with authority—ensuring operational processes align with legal and regulatory requirements., • Stakeholder Leadership: Act as the primary point of contact for relationship managers, legal teams, lenders, and borrowers, delivering clear, accurate, and timely communications, notices, and statements., • Mentorship & Expertise: Provide technical guidance to junior administrators and serve as the go-to expert for complex agency matters, fostering a culture of continuous improvement. What You Bring • Proven Experience: 5+ years in loan administration or agency services, with a strong background in syndicated loans, • Technical Proficiency: Hands-on experience with LoanIQ (highly desirable) and a solid understanding of LMA standards., • Professional Mindset: A client-first approach, with a sharp sense of accountability, risk awareness, and collaboration. You thrive in fast-paced environments and are equally comfortable working independently or as part of a team. Why This Role Stands Out This is a career-defining opportunity for professionals who want to make an impact in syndicated lending. You’ll enjoy: • Genuine autonomy to manage a diverse portfolio of syndicated facilities., • Act in an assistant Manager capacity., • A competitive salary and a flexible hybrid working arrangement. Next Steps For a confidential discussion or to apply, please get in touch. Let’s talk about how this role aligns with your ambitions.

Relationship Manager – Client Service (Consultant Relations) £480.77 per day PAYE + 33 days holiday pay | 12 months contract with possible extension | based in London (4 days onsite 1 day work from home) A leading global investment management firm, one of the world’s largest asset managers with a strong presence across institutional markets and consultant relations is seeking an experienced Relationship Manager – Client Service to join its EMEA Consultant Relations team based in London Key Responsibilities • Develop and maintain strong, long-term relationships with investment consultants and internal partners, • Analyse consultant needs and align solutions with commercial objectives, • Collaborate across internal teams to deliver high-quality client service, • Support business development initiatives within institutional markets, • Manage multiple priorities effectively with strong organizational and project management skills, • Act as a proactive team player, contributing to the broader success of the firm Candidate Profile • Minimum 5+ years’ industry experience., • UK & European DB/DC pensions markets., • Strong understanding of institutional investment markets., • Proven ability to network and build lasting professional relationships., • Highly collaborative with a firm-first mindset, • Excellent organizational and prioritization skills, • Self-starter with strong commercial awareness, • Wealth Management and Digital Banking, • Broader investment industry landscape Qualifications • Investment Management Certificate (IMC) preferred, • Progression towards CFA or CAIA desirable, • Strong knowledge across multiple asset classes Why Apply? Join a globally recognised investment firm known for its innovation, scale, and influence across financial markets. This role offers exposure to senior stakeholders, strategic client relationships, and the opportunity to make a meaningful impact within a highly respected Consultant Relations function. If you’re a driven relationship manager with deep institutional market expertise, this is a strong opportunity to elevate your career within a world-class environment.

Sales & Events Manager – Historic London Venue Location: London Salary: Up to £48,000 + benefits We are working with a prestigious historic London venue seeking a Sales & Events Manager to lead the conversion of event enquiries, drive commercial sales, and oversee end-to-end event delivery. This is a hands-on role combining sales leadership, client relationship management, and event coordination, ensuring high-value corporate and private events are delivered seamlessly while maximising revenue. Key Responsibilities • Convert enquiries into profitable corporate and private events, • Manage the full sales pipeline and achieve revenue targets, • Lead, coach, and develop a small sales & events team, • Conduct show-rounds and build strong client relationships, • Develop new business through networking, exhibitions, and FAM trips, • Create event proposals, packages, and commercial offers, • Manage marketing activity, including social media and listings, • Produce monthly sales reports, analysis, and performance insights, • Work closely with internal departments to ensure smooth event delivery, • Maintain and grow relationships with agencies, corporates, and repeat clients About You • Minimum 2 years’ experience in hospitality/event sales at management level, • Proven track record in converting event enquiries into revenue, • Experience managing or mentoring a client-facing events team, • Strong understanding of the London events and venue market, • Confident communicator with excellent organisational skills, • Experience using CRM/diary systems and Microsoft Office, • Proactive, commercially driven, and detail-focused What You’ll Bring • Strong sales mindset with a passion for events, • Ability to manage multiple projects and priorities, • Confident relationship builder with a client-first approach, • Flexible and adaptable to a fast-paced events environment If you are keen to discuss the details further, please apply today or send your cv to Get social……. Tweet us @COREcruitment

General Manager – Multi-Outlet Commercial Venue Contract Catering Central London Monday to Friday (occasional weekends) Salary up to £55,000 + excellent benefits Our client is one of the UK’s most respected leading national contract caterer, recognised for delivering exceptional food and service; and is recruiting General Manager for a prestigious multi outlet commercial operation in Central London. As General Manager, you will have full responsibility for the overall food and beverage operation across multiple outlets, including public restaurant dining and cafés, as well as internal hospitality and dining services. This is a hands-on leadership role suited to someone who thrives in a fast-paced, high-end environment and is passionate about delivering outstanding service standards. You will play a key role in driving operational excellence, leading and developing teams, and maintaining exceptional client relationships. Key Responsibilities • Overseeing the day-to-day management of public restaurants, cafés, and internal hospitality and dining operations, • Maintaining exceptional standards of food, service, and presentation, • Building strong relationships with clients and stakeholders, • Managing financial performance, budgets, and operational efficiencies, • Ensuring a consistently professional and customer-focused environment What We’re Looking For • Experience in contract catering within a commercial hospitality / multi-outlet environment, • Strong operational management experience within high-end hospitality settings, • A confident, hands-on leadership style with the ability to inspire teams, • Excellent client relationship and stakeholder management skills, • Strong commercial awareness and experience managing financial performance, • High attention to detail with a passion for service excellence, • Outstanding communication and presentation skills, • A genuine enthusiasm for food, hospitality, and creating exceptional customer experiences

🌳 Business Development Manager (Plant Hire) 📍 London 💰 £50k - £60k (OTE £85k+) 🏡 Field Based Sales Join the team of a national company with a great reputation in the construction hire industry. Our client is seeking a proactive and commercially driven Business Development Manager to grow business across London but concentrating within Plant Hire. You will be responsible for developing existing customer relationships, identifying new business opportunities and increasing sales, rentals and profitability across the portfolio. 💸 What You’ll Get • £50k - £60k basic (dependant on experience), • Competitive commission scheme (£85k+ OTE), • Fully expensed company car, • Pension scheme, • Career progression & professional development, • Supportive team culture & great work-life balance, • Home-based with extensive travel 🧭 Role & Responsibilities • Grow revenue from existing customer accounts, • Identify and secure new business opportunities, • Build and maintain strong customer relationships through regular visits, • Negotiate, renew, and manage customer rate agreements, • Drive rate improvements and cross-sell opportunities, • Support major and mega projects. 📋 Skills & Experience Required • 3 years’ experience in a field-based sales role., • Strong understanding of rental industry (construction), • Proven sales results and a strong motivation to develop., • Strong communication and relationship-building skills, • Commercially aware, organised, and self-motivated, • Full product training will be given as well as continuous support

An ambitious and highly regarded professional services firm is looking to appoint a Corporate Tax Senior Manager to join its growing advisory-led Corporate Tax team. This opportunity offers exposure to a broad range of complex UK and international tax matters, working with large multinational and fast-growing businesses across a variety of sectors. The role combines high-level advisory work, client relationship management, and team leadership within a collaborative and commercially focused environment. This is an excellent opportunity for an experienced corporate tax professional seeking a varied role with strong progression prospects, direct partner interaction, and involvement in technically challenging projects and transactions. This role would suit an ambitious Corporate Tax Senior Manager looking to further develop their advisory experience within a forward-thinking and people-focused environment. Responsibilities • Manage and develop relationships with a diverse portfolio of corporate clients, acting as a trusted adviser on a range of tax matters, • Lead on complex UK and international corporate tax advisory projects, including structuring, transactions, and cross-border matters, • Provide commercially focused advice to clients on evolving tax legislation and business issues, • Support major corporate transactions, reorganisations, and international expansion projects, • Work closely with Partners and wider multidisciplinary teams to deliver integrated client solutions, • Oversee the delivery of high-quality corporate tax compliance and review technical work prepared by junior team members, • Play a key role in project management, delegation, and mentoring within the team, • Contribute to business development activities, networking, and identifying opportunities for growth within existing client relationships, • Support and develop junior members of the team, helping to build technical capability and client management skillsRequirements, • ACA, CTA, Solicitor qualification or overseas equivalent, • Significant experience in UK corporate tax, with strong exposure to advisory-led work, • Experience working on complex corporate tax projects and transactions, • Strong technical knowledge across UK and international corporate tax matters, • Ability to manage multiple projects and client relationships simultaneously, • Strong communication and stakeholder management skills, • Experience mentoring or managing junior team members, • Commercially minded with a proactive and collaborative approachWhat's on Offer, • Exposure to high-profile and technically challenging advisory work, • Opportunity to work closely with experienced senior leadership and Partners, • Clear progression opportunities within a growing corporate tax team, • Flexible and hybrid working arrangements, • Competitive salary and comprehensive benefits package, • Supportive and collaborative team culture with strong emphasis on development and progression This opportunity can be based in any of their offices across the UK.

The Role: Workplace Manager – Facilities Management Location: London Salary: Up to £50,000 I am working with a global leader on a fantastic Workplace Manager role. This is the role that brings technical Facilities Management and Experience Creation together into one fantastic job opportunity. As Workplace Manager you will take ownership of a high-profile London HQ environment, managing approximately 50,000 sq ft of premium office space for a leading blue-chip client. This is not stuffy corporate offices – this is the new face of workspace. This role sits at the heart of the workplace, responsible for creating a seamless, engaging, and high-performing office environment. You will lead on all aspects of workplace operations, from facilities management and supplier oversight through to community engagement and client relationship management, ensuring an exceptional end-user experience. You will act as a key liaison between client stakeholders, suppliers, and internal teams, driving service excellence while ensuring all contractual, commercial, and compliance obligations are met. With the support of a small onsite team, you will play a pivotal role in shaping workplace culture, enhancing service delivery, and continuously improving the overall environment. Key Responsibilities • Oversee day-to-day workplace and facilities operations across a 50,000 sq ft office, • Manage hard and soft FM services, ensuring delivery against SLAs and KPIs, • Lead and support an onsite team, including performance management and development, • Build strong relationships with client stakeholders and act as the main point of contact onsite, • Manage third-party suppliers, including monitoring performance, conducting reviews, and driving improvements, • Oversee outsourced services including food & beverage operations, • Ensure full compliance with health & safety regulations, acting as Fire Warden and First Aider, • Manage escalations and resolve issues efficiently and professionally, • Support budgeting, purchase orders, and general financial processes, • Produce regular reports and contribute to client business reviews, • Drive workplace engagement initiatives and support internal events, • Identify and implement continuous improvements across workplace services, • Support office moves, changes, and wider business projects The successful candidate will have a strong background in Facilities Management across both hard and soft services. Experience managing outsourced services, including food and beverage operations, is highly desirable. A solid understanding of health and safety compliance is essential, with IOSH certification required and NEBOSH advantageous. You will be a natural relationship builder, comfortable engaging with senior stakeholders, and confident influencing decision-making. Highly organised and proactive, you will thrive in a role that requires balancing operational delivery with strategic input. To be considered, please send your CV to You must be able to live and work without restriction in the UK.

We are currently partnering with a contemporary jewellery brand on a management opportunity based within the Selfridges environment in London. This is a fantastic opportunity for an experienced retail leader who thrives in a busy, client-centric environment and is passionate about elevating service, developing high-performing teams and driving commercial success without compromising on customer experience. Candidates who are immediately available or have a 4-week notice will be prioritised. The business is looking for a strong, visible, hands-on leader who can inspire from the shop floor, lead with energy and accountability, and continue building an exceptional in-store culture. The Opportunity As a Concession Manager, you will take full ownership of your location, leading from the front in all aspects of retail operations, team development, client experience and commercial performance. You will play a key role in driving retail excellence through strong leadership, coaching and CRM/clienteling activity, whilst creating an environment where both clients and team members feel genuinely valued. The ideal candidate will enjoy autonomy, take pride in accountability for their business and feel comfortable making commercial decisions in a fast-moving environment. Key Responsibilities • Lead, inspire and develop a high-performing team within a busy luxury/contemporary retail environment, • Drive sales performance, KPIs and client acquisition through exceptional customer experience and strong CRM/clienteling activity, • Maintain and elevate service standards across all areas of the business, • Coach and develop team members through regular feedback, mentorship and on-the-spot development, • Create a positive, collaborative and performance-driven culture, • Ensure operational excellence across stock management, compliance, visual merchandising and store presentation, • Build long-term relationships with clients whilst encouraging a strong client book mentality across the wider team, • Support recruitment, onboarding and ongoing people development, • Act as a true brand ambassador both internally and externally What We’re Looking For • Previous management experience within luxury, premium or contemporary retail, • Strong people leadership skills with the ability to motivate, inspire and develop teams, • Passion for client experience, styling and relationship building, • Strong CRM and clienteling experience, • Commercially aware with a proven ability to drive sales and performance, • Comfortable managing in a fast-paced, high-volume environment without compromising service standards, • Hands-on leadership style with a genuine passion for coaching and team development, • Strong operational and organisational skills, • Positive energy, resilience and a solution-focused mindset, • A natural communicator who leads with authenticity and emotional intelligence This is an excellent opportunity for somebody looking to join a growing brand that genuinely values creativity, people development and customer experience, whilst offering strong long-term growth potential.

Business Development Manager Regional role: Wales, Midlands, East of England & South West We are partnering with a highly regarded discretionary fund manager that specialises in evidence-based, passive investment portfolios for financial advisers. As part of their continued growth, they are seeking an experienced Business Development Manager to build, develop, and maintain strong intermediary relationships across Wales, the Midlands, the East of England, and the South West. This is an exciting opportunity for a commercially minded, relationship-led BDM with a proven track record of winning and retaining business within the adviser market. You’ll be joining a forward-thinking, entrepreneurial business with a strong proposition, a collaborative culture, and genuine scope to make a measurable impact. The opportunity You will take ownership of a regional patch and focus on growing relationships with financial advisers, introducers, and intermediary partners. Working closely with internal colleagues across investments, marketing, and client service, you will help drive new business, strengthen existing relationships, and support the continued growth of assets under management. What you’ll be doing • Building and maintaining strong relationships with financial advisers and intermediary partners., • Generate leads and cold call prospective customers, • Identifying and converting new business opportunities across your region., • Managing a pipeline of prospects and existing relationships to support growth and retention., • Leading meetings and presentations, both face to face / virtually. or over the phone, • Working collaboratively with internal teams to support client outcomes and business objectives., • Staying informed on market developments, competitor activity, and regulatory change., • Representing the business at events, seminars, and networking opportunities where appropriate. What we’re looking for • Proven experience in business development within financial services., • A strong network of intermediary and adviser relationships, ideally across the target regions., • Previous experience in a DFM, asset manager, MPS, platform, or IFA environment., • Confidence in building rapport, influencing stakeholders, and closing business., • A solid understanding of investment solutions and the adviser market., • Strong communication, organisation, and strategic thinking skills., • Ideally Level 4 qualified via CII / PFS, or working towards it., • Accessibility to Wales, the Midlands, the East of England, and the South West for travel purposes to potential clients. Package • Basic salary up to £80,000 (Higher base available for candidates with an established network), • Reward remuneration structure, • Benefits package, • Progression opportunities within a growing business If you have the right background and experience, and the drive to build something meaningful, please apply.

Our client, a European bank, is seeking a Relationship Manager to join its Corporate Banking team, covering Metals & Mining clients across EMEA. This Director level role will focus on managing and growing relationships with large-cap and mid-market mining, metals, and commodity-related companies. You will work closely with product partners across lending, trade finance, treasury, and capital markets to deliver tailored banking solutions and drive revenue growth. Key Responsibilities • Manage and develop a portfolio of Metals & Mining corporate clients, • Originate new business opportunities across the sector, • Coordinate cross-functional banking products and solutions, • Lead client relationship strategy and senior stakeholder engagement, • Conduct credit analysis and support transaction execution, • Monitor sector trends and market developments across EMEA Requirements • Experience covering Metals & Mining clients within corporate or investment banking, • Strong relationship management and origination skills, • Understanding of corporate lending, trade finance, and structured solutions, • Excellent communication and stakeholder management abilities, • Degree qualified; additional finance qualifications beneficial

🌍 We're Hiring: Sales Manager / Key Account Manager / Business Development Manager – The UK/EU Focused (Based in London, UK) 📍 Location: London, United Kingdom 📧 Contact: Borja Aguirreche Kutz – New Idea, a fast-growing garment manufacturer specialising in light woven, knit, outerwear, kids, and denim, is looking for a highly skilled Sales Manager / Key Account Manager / Business Developer to join our international sales team based in London. This is an exciting opportunity to lead and develop strategic business partnerships with mass market fashion customers in The UK / EU while representing a company that believes in growing together and succeeding together. ✅ What We’re Looking For: • Proven experience in sales/business development in the textile / garment industry, • A strong portfolio of top-tier mass market fashion customers in The UK /EU., • Excellent skills in client development and relationship building, • Outstanding communication, leadership, and presentation skills, • Must be based in London, UK, • Willingness to travel across Europe and internationally as needed, • Solid problem-solving and analytical abilities, • Bachelor’s degree or higher in Business, Marketing, or related fields 💼 You Bring: • A strong network of contacts with key retail/fashion buyers and decision-makers in The UK/EU, • Experience working with high-volume garment production and trend-driven collections, • A professional, ethical approach to business development, • Bonus: You’re a fashion professional with AI expertise 📈 We Offer: • Competitive monthly base salary, • Commission structure based on performance, • Travel expenses outside your living area, • The chance to be part of a trusted manufacturer with global clients and 25+ years of excellence 🏢 About New Idea Group Founded in 2003 by Mr. Zhang Xiao Jun, New Idea is one of the leading garment manufacturers in China. With a global mindset and a commitment to integrity, we serve clients worldwide with high standards in quality, service, and innovation. ✉️ Apply Now Join a company that values growth, honesty, and long-term partnerships. 📩 Send your CV (textile experience only) to ⚠️ Please note: if you do not belong to the textile industry and do not have strong contacts with fashion brands and textile companies in Europe, please do not contact us or apply for this position. Thank you.

Harrison Clarke is a leading Search & Venture firm that brings together the top 1% of Cloud, Data and AI talent. We are seeing a strong demand for top-tier engineering talent that can build, shape and scale tech startups. As a Client/Commercial Manager at Harrison Clarke, you will be fully focused on generating new business opportunities and building relationships with Tier 1 VC-backed startups. This is a pure new business development role, with your primary goal being to win exclusive job opportunities for our delivery team to fulfil. Role Responsibilities: • Developing new client relationships within US tech market, • Identify, target, and acquire clients across, Data, AI and Cloud verticals, • Identifying and generating new business opportunities, • Managing stakeholder expectations throughout the hiring process, • Contributing to the growth of longer-term client partnerships, • Lead debriefs and strategy sessions with clients. About You: • 4+ year experience in a recruitment or staffing. If you're ambitious, adaptable and willing to work hard, we want to hear from you, • You thrive in ambiguity, juggling multiple priorities with energy, empathy, and a bias for action., • You are a natural relationship builder, naturally curious and charismatic. What We Offer • Lucrative Rewards: Competitive base plus uncapped commissions, tied directly to your partnerships, Equity., • Premier Client Access: Partner exclusively with the most innovative startups and enterprises, influencing their trajectories from the front lines., • Flexible/hybrid working options available, • Pivotal Influence: Shape Harrison Clarke's growth story as a key player in our consultancy expansion., • Access to an elite delivery team to support your success Directly apply here for your application to be considered.

Sales Manager – Premium Events & Hospitality Salary: £40,000+ Location: London Role Purpose I am on the hunt for a driven Sales Manager to join a high-performing premium sales team, focused on delivering revenue growth across premium hospitality and membership products within a major events venue. Key Responsibilities • Deliver sales targets across premium matchday and seasonal hospitality products, with a focus on high-value memberships and experiences., • Support the Senior Sales Manager in building a high-performance culture through coaching, accountability, and recognition., • Identify and convert new B2B opportunities, targeting high-value clients and emerging markets., • Manage, coach, and develop team members to achieve individual and collective targets., • Build strong relationships with corporate clients and high-net-worth individuals using a consultative sales approach., • Present premium products confidently to senior decision-makers, articulating clear value propositions., • Develop tailored proposals based on client insights and maintain high-quality sales interactions., • Drive cross-selling across the full events and hospitality portfolio., • Manage a healthy sales pipeline, progressing opportunities from lead generation through to close., • Ensure seamless handover of client’s post-sale to delivery teams., • Contribute ideas to improve sales processes, tools, and performance., • Represent the business externally to grow network, referrals, and personal brand., • Track and report pipeline and sales performance accurately using CRM systems., • Demonstrate leadership in delivering commercial strategy and team alignment. Skills & Experience • Proven sales experience in a commercial or events-related environment., • Strong leadership and team management capability (line management experience desirable)., • Excellent negotiation, influencing, and presentation skills., • Confident communicator with the ability to engage senior stakeholders., • Target-driven, proactive, and commercially minded., • Experience with CRM systems (e.g. Salesforce) and ticketing platforms preferred., • Strong organisational skills and attention to detail. Personal Attributes • Strategic thinker with a proactive mindset., • Collaborative, relationship-focused, and team-oriented., • Resilient and thrives in a fast-paced, target-driven environment., • High standards, strong ownership, and results focused., • Professional, positive, and adaptable approach. Contact David on 02077902666 or email your cv to

Senior Associate – EMEA Wealth (German-speaking) 22756 £80,000 - £120,000 (equivalent) 12 month + | Temporary role A leading global asset manager is hiring a Director to join its EMEA Wealth Distribution team in London, with a focus on Germany and German-speaking Europe. This is a high-impact role supporting regional growth, working closely with senior stakeholders, and acting as a key liaison for client engagement and operational efficiency. You will be supporting the team in a strong period of growth and will be the point of response for all client actions in German-speaking Europe. What you’ll be doing: • Acting as the first point of contact for client queries across German-speaking Europe, • Supporting distribution strategy and infrastructure, including SICAV growth initiatives, • Preparing client presentations, events, and marketing materials (in German), • Assisting with client onboarding and ongoing relationship management, • Maintaining CRM systems, • Supporting sales strategy execution What you need to bring: • Experience in Financial Services or Wealth Management, • Strong understanding of distribution channels in Germany / DACH region, • Fluent German and English (written & spoken), • Highly organised, detail-oriented and proactive mindset, • Experience with tools such as Morningstar, FEfundinfo, PowerPoint, Excel, Power BI, • Ability to wear lots of hats and be highly involved

Our client is a fast growing, fully independent. Due to continued growth, they have a brand-new role for a Relationship Manager with experience of working in Deposits in the Business/ Commercial Banking space. Your primary responsibility will be to attract and manage business and current accounts and deposits. You will also play a crucial role in ensuring compliance with financial crime regulations, contributing to the bank's integrity and trustworthiness. Duties and Responsibilities: • Build and manage a non-lending portfolio of business and clients by delivering exceptional relationship management with a focus on service quality, responsiveness, and personalised solutions., • Guide clients through smooth and compliant onboarding processes, ensuring all internal and regulatory standards are met., • Maintain regular engagement to support satisfaction, strengthen relationships, and promote long-term retention., • Identify, develop, and convert new opportunities to attract business current accounts and deposits., • Use market intelligence, referrals, event attendance, and professional networking to generate qualified leads., • Attend and actively engage in industry and business events to represent the bank, raise its profile, and attract clients., • Identify customer needs and promote relevant banking products and services (e.g., savings, lending), • Effectively manage the sales pipeline by tracking activities, follow-ups, and conversion progress. Desired Skills and Qualifications • Proven experience in relationship management within the banking sector, preferably focusing on business clients., • Strong understanding of financial crime regulations, including AML and KYC requirements., • Excellent communication and interpersonal skills, with the ability to build trust with clients., • Analytical mindset with attention to detail and a commitment to compliance.

Relationship Manager - Private Banking West End Permanent £70,000 - 5 days in the office cer Financial are partnering with a prestigious international bank based in the West-End in the search for a Private Banking Relationship Manager to join their growing team on a permanent basis. The responsibilities of thew candidate will include: · Manage and grow a portfolio of high-net-worth clients through personalised financial solutions and exceptional service. · Build and maintain long-term client relationships as the primary point of contact. · Understand clients’ financial goals and collaborate with internal specialists to deliver tailored solutions. · Drive portfolio growth through cross-selling, up-selling, and acquiring new clients. · Meet revenue, asset growth, and performance KPI targets. · Travel to Jordan and the MENA region every other month for client meetings and business development. · Ensure compliance with regulatory, AML, sanctions, PEP, CDD, and KYC requirements. · Monitor and escalate high-risk or unusual client activity to senior management where necessary. · Coordinate with Treasury, Settlements, Operations, and other internal teams to provide seamless client service. · Maintain accurate and up-to-date customer files and documentation. · Communicate account or service changes to clients proactively. · Support daily client banking needs, including transfers, deposits, cheque books, and enquiries. · Contribute to business strategy, budgeting, and Private Banking initiatives. · Identify and escalate operational or compliance risks promptly. · Adhere to all bank policies, compliance requirements, operational resilience standards, and mandatory training. The successful candidate will have: · Minimum 5 years’ experience in customer service within retail banking or financial services. · Strong track record in client relationship management and delivering high levels of customer satisfaction. · Good understanding of AML regulations, including JMLSG guidance, FCA rules, EU Money Laundering Directive, and Money Laundering Regulations. · Degree-level education in finance or a related field, or equivalent industry experience. · CEMAP qualification desirable.

Illuminate BD is a London-based business development consultancy that helps creative agencies grow through high-quality outbound lead generation. We are hiring a proactive and results-driven Business Development Manager to work directly alongside the founder on prospecting, outreach, relationship building, and client delivery. This is a unique opportunity for someone who wants to make a visible impact, shape the future of a growing consultancy, and develop hands-on experience across every stage of the outbound and new business process. Duties • Identify and pursue new business leads through research, targeted outreach, and sector insight., • Develop and maintain strong relationships with prospective clients, understanding their needs and presenting relevant solutions., • Take ownership of the outbound process from initial contact to arranging qualified one-to-one meetings., • Work closely with the founder and team on messaging, prospecting strategy, and continuous improvement., • Prepare clear outreach messages, reports, and insights for internal and client use., • Support client strategy sessions with research and recommendations., • Keep up to date with industry trends across the creative and marketing sectors to inform targeting and positioning. Qualifications • 1–2 years’ experience in business development, outbound prospecting, sales, or lead generation (B2B preferred)., • Proficiency with CRM tools such as HubSpot, Salesforce, or similar platforms., • Strong written and verbal communication skills with the ability to engage senior marketing and brand stakeholders., • Highly organised, commercially aware, and able to manage multiple outreach streams., • Self-motivated, proactive, and excited by working in a fast-moving, start-up-style environment., • Comfortable analysing data and performance metrics to improve results., • A qualification in business, marketing, or a related field is helpful but not essential — curiosity and drive matter more. Why Join Illuminate BD This role offers the rare chance to join at the earliest stage of growth, influence how the business develops, and receive 1-to-1 mentorship from the founder. You’ll gain exposure to senior leaders across some of the UK’s most interesting creative agencies and have a clear progression path into senior BD or client-facing roles. Job Type: Full-time • Work Location: In person and Central London

An excellent opportunity to join a leading international law firm in a Business Development Manager role, supporting a high-growth practice. This position plays a key role in delivering strategic business development, client targeting and marketing initiatives across the UK and internationally. Working closely with senior stakeholders, offering broad exposure, autonomy and the opportunity to contribute directly to practice and divisional growth. Role • Support and deliver business development strategy across the practice, • Develop and manage BD campaigns aligned with practice, divisional and firmwide objectives, • Manage RFPs and proposal activity, including input into regional and global submissions, • Support key client development, panel appointments and client relationship initiatives, • Work with partners to implement individual and practice-level business plans, • Conduct market and client research to identify opportunities and reasons to engage, • Prepare partners for client meetings, pitches and BD discussions, • Produce high-quality credentials, presentations and promotional materials, • Plan and deliver client events, both in-person and virtual, working with internal teams, • Draft invitations, create target lists and manage event logistics, • Identify and manage sponsorship and hospitality opportunities, • Manage legal directory and awards submissions, ensuring effective promotion of the practice, • Proven business development experience within a legal or professional services environment, • Strong understanding of the UK legal market or willingness to develop this expertise, • Ability to manage multiple priorities and work to short deadlines, • Confident stakeholder management skills with the ability to build trusted relationships, • Highly organised with strong attention to detail, • Excellent written and verbal communication skills Hybrid working, salary up to £80,000 plus benefits. Please attach an MS Word version of your CV. If you do not hear back within one week, please assume your application has been unsuccessful. Unfortunately, due to the high volume of applications, individual feedback cannot be provided. Business Development Manager | Legal BD | Regulatory | Investigations | Financial Crime | Compliance | Disputes | Professional Services Marketing

Job Description – Store Manager (Premium Fashion Brand) Location: London – Bond Street Employment Type: Full-time About the Role We are seeking an experienced and dynamic Store Manager to lead our flagship boutique on Bond Street, one of the world’s most prestigious luxury retail destinations. The ideal candidate will embody our brand values, deliver an exceptional client experience, and drive commercial excellence while fostering a high-performing store culture. Key Responsibilities 1. Store Leadership & Operations • Lead, inspire, and develop a diverse team to uphold the brand’s service and presentation standards., • Ensure smooth daily store operations, including opening/closing procedures, cash management, stock controls, and compliance with all policies., • Maintain impeccable visual merchandising, ensuring the boutique reflects brand identity and seasonal guidelines., • Oversee inventory accuracy, shrinkage control, and product flow in collaboration with regional logistics teams. 2. Client Experience & Relationship Management • Champion the delivery of a world-class luxury client journey at every touchpoint., • Cultivate strong relationships with VIP and high-net-worth clients, driving loyalty and repeat business., • Handle complex customer cases professionally, ensuring swift resolution aligned with brand standards., • Oversee clienteling activities, CRM performance, and outreach initiatives to maximize boutique traffic and sales. 3. Commercial Performance • Own store KPIs and develop strategies to achieve and exceed sales, profitability, and productivity targets., • Analyse weekly and monthly business results; identify opportunities and implement action plans., • Monitor competitor activity and local market trends to keep the store competitive and relevant., • Collaborate with HQ and regional teams on commercial planning, product requests, and assortment feedback. 4. Team Development & People Management • Recruit, onboard, train, and mentor team members to cultivate exceptional talent., • Conduct regular coaching, performance reviews, and succession planning for key roles., • Foster a positive, inclusive culture focused on teamwork, accountability, and client satisfaction., • Ensure compliance with HR policies, local labour regulations, and health & safety standards. 5. Brand Representation • Act as a true ambassador for the brand, upholding its heritage, values, and aesthetic., • Represent the store during brand events, VIP appointments, store visits, and cross-functional meetings. Qualifications & Experience • Minimum 5–7 years of retail management experience, ideally within luxury fashion, accessories, or premium lifestyle brands., • Proven track record of achieving sales targets and driving store performance., • Strong leadership skills with experience managing teams of 10+ in a fast-paced luxury environment., • Excellent communication, interpersonal, and clienteling skills., • Highly organized, commercially driven, and detail-oriented., • Understanding of the London luxury retail landscape, specifically Bond Street clientele, is a strong advantage., • Fluency in English required; additional languages are a plus.

Business Development Manager London area – field based Up to £70k per annum + £6k per annum car allowance + generous uncapped bonus About the Role: Our client is a highly successful mutual operating within the mortgage and savings sector. This is an outstanding opportunity for an experienced Business Development Manager to take ownership of a high-potential London territory and build lasting relationships within the intermediary market. We’re looking for a commercially driven relationship-builder with proven experience in bridging or short-term lending who thrives in a field-based environment and has an established broker network across London. Key Responsibilities: • Develop and manage relationships with existing mortgage intermediaries and packagers across London and the M25, • Increase the quality and volume of enquiries and completed applications, • Identify and win new intermediary relationships to generate consistent monthly business, • Collaborate closely with underwriting, compliance, and new business teams to ensure smooth case progression, • Represent the business at industry events, exhibitions, networking functions, and awards evenings To be considered, you must have: • Proven Business Development experience within a mortgage lender or mutual organisation, • Strong knowledge of bridging finance and/or short-term lending, • An established broker network across London and surrounding areas, • A successful track record of generating intermediary business, • Excellent relationship-building and communication skills, • A full UK driving licence. What’s on Offer • Basic salary to £70,000, £6,000 annual car allowance, • Generous, uncapped bonus, • Strong product offering and respected brand, • Autonomy to manage and grow your region, • Pension scheme, 25 days’ holiday, Private health scheme Please Note that applications from candidates without bridging or short-term lending sales experience will not be considered. Apply Now This is an excellent opportunity to join a respected lender offering strong earning potential, high-quality products, and long-term career growth within a supportive and successful team.

Senior Business Development Manager Corporate Travel Management Base Salary to £50,000 + Uncapped Bonuses Hybrid - Central London Our client is a growing Travel Management Company who provide innovative and cost-effective travel management solutions to the corporate travel market across all sectors and verticals. Due to expansion, they are now recruiting for Senior Business Development Managers with extensive experience within Business Travel which is essential The Senior Business Development Manager role is 100% new business focused with full involvement in the sales process from initial lead to closing the business. Candidates must be dynamic, competitive with the ability to develop relationship at all levels with potential clients and decision makers. Senior Business Development Manager Business Travel Management responsibilities: Identify new potential partnerships within the corporate sector. Building, managing and fulfilling a healthy sales pipeline focused on driving revenue, adoption, and market penetration within the Corporate market. Generate prospective client leads through industry networking, cold calling, and other techniques. Develop and maintain a robust sales pipeline, including smaller quick wins together with more strategic longer-term prospects. Work effectively on their own and remains focused and motivated by winning new business. Manage the RFP process, write proposals and provide commercial pricing were required. Senior Business Development Manager Business Travel Management Skills Required: Proven track record in sales within the business travel industry Understanding of corporate travel logistics is desirable. Excellent written and verbal communication skills. Excellent time management and problem-solving skills. Professional manner and appearance. Strong interpersonal skills. Strong analytical skills and commercial skills Extensive experience and judgment to plan and accomplish goals Ability to work independently, developing action plans and implementing goals and objectives. Senior Business Development Manager Business Travel Management Salary and Benefits Base Salary to £50,000 + Bonuses Annual holiday allowance of 22 days plus bank holidays and birthday leave Pension Scheme Hybrid working Growth and development Opportunities To apply for this Senior Business Development Manager role - Business Travel Management, please email your CV and a member of the team will be in contact to discuss the opportunity in more detail.

Role: Oracle Practice Engagement Director Location : UK, Europe Domain: Retail, CPG If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you. If you are interested in being part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued, take a moment and explore the below job opportunity. As part of our Oracle Practice Sales team for the EMEA region, you will play a key role in building and cultivating relationships and opportunities within existing as well as prospective clients, selling Oracle ecosystem services and solutions. You will work as a trusted advisor and position Infosys as a partner of choice for Oracle related work. You will work with Infosys industry new logo sales / GTM as well as client partner teams to expand Oracle business across EMEA. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative, high-quality solutions to meet our clients' business needs. As the Practice Engagement Director, you will be responsible for all client interfaces within group of accounts across the CPG, Retail and Logistics (CRL) industries in the EMEA region. You will work with the wider market facing and delivery team to build the portfolio and account plans and deliver business growth and client management for the Oracle ecosystem of services and solutions. Responsibilities: You will have the following key responsibilities within the assigned account portfolio: • Client Relationship Management: Manage relationships with operational personnel - those directly involved with the client's presence., • Business Development - Build a strong account portfolio for Oracle and drive revenues by being the owner of the entire Opportunity Management Cycle: Prospect-Evaluate-Propose-Close. This involves identifying business opportunities, selling concepts to the client where required and influencing the client to give additional business based on demonstrated solutions and capabilities., • Proposal Development: Conduct research and analysis, create proposals/pitches, validate estimates/effort, deliver client presentations and negotiate with clients., • Client Delivery Assurance - assure the client of Infosys commitment and collaborate with the Delivery Managers to address all people or infrastructure related issues that may be affecting the delivery of the project vis-à-vis the specific client., • Account Planning and Governance - responsible for client Management processes within the Oracle Portfolio - Plan-Sell-Deliver-Manage. Build account level plans - with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities. Qualifications: • 15+ years' experience with strong sales/relationship management/account management experience., • Must have led client facing consulting or sales engagements in following industry verticals: Retail, CPG and Logistics., • Understanding of Oracle ecosystem of products such as ERP, HCM, CX, Supply Chain, Analytics, Cloud Infrastructure and platform services, • Strong Business Development and Client Management experience is required., • Track record of interacting and building relationship with CXO level client contacts., • Track record as Engagement/Relationship Manager growing and nurturing client relationships highly desirable., • Global Delivery Model experience desirable., • Wide variety of IT and business consulting engagement experience., • Strong leadership, interpersonal, communication and presentation skills., • Hands-on experience with proposal creation and leading proposal presentations., • The job entails travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. About Infosys: Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Our team of over 240,000 innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies, that we bring to every project we undertake. Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next. Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation. Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

📍London Office | 🏡 Hybrid working | 💼 up to £55,000 pa DOE | 🕒 Full-time We are looking for a Project Management Officer (PMO) to join our Business Transformation team in our London office. The PMO within the Business Transformation team will own the operational rhythm of the change portfolio and provide direct delivery coordination on smaller tactical changes across the business. This role is central to ensuring the function operates with discipline and visibility, maintaining an accurate portfolio picture, governing adherence to the delivery framework, and managing the end-to-end preparation for change governance forums. The role requires close collaboration with Project Managers, Business Analysts, and senior stakeholders across the business to ensure changes move through the appropriate lifecycle gates, documentation standards are met. Why Saltus? Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We have a number of offices across England including London, Newcastle, Southampton and Bath. We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. Saltus is a privately owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £11 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions. Can you tell me more about the role? As a PMO, you are responsible for: • Managing the end-to-end intake process for new change requests and maintaining the portfolio tracker, ensuring submissions are complete and status across all active and pipeline work is accurate and up to date., • Coordinating tactical prioritisation sessions and monitoring portfolio health including risks, dependencies, capacity and cross-project conflicts., • Acting as PM on smaller tactical changes, taking them from approved request through scoping, coordination, delivery and closure, coordinating assigned Business Analysts and managing stakeholder communication throughout., • Preparing portfolio reports, status updates and presentation materials for senior stakeholders, supporting the Head of Business Transformation in board-level portfolio reviews., • Acting as the guardian of the Business Transformation delivery framework, maintaining a real-time compliance view across all active projects and ensuring all changes follow the appropriate lifecycle, gates and approval points, conducting gate readiness checks before submissions reach the go/no-go forum, reviewing documentation completeness and flagging gaps for resolution., • Contributing to the ongoing development of the delivery framework including document standards, templates and guidance materials, and onboarding new Project Managers and Business Analysts into the framework., • Owning and continuously improving PMO templates, tools and portfolio tooling, identifying recurring pain points in how work moves through the function and proposing practical improvements. What skills and experience do I need to have? • 3-5 years of experience working in a PMO, portfolio coordination or project support function in a delivery-focused environment, • Demonstrable experience managing or coordinating small-to-medium deliverables end to end, with accountability for driving them to completion, • Confident operating with senior stakeholders — able to chase, facilitate and present status clearly without escalating routine issues, • Strong organisational skills with high attention to detail and the ability to manage multiple workstreams and deadlines simultaneously, • Experience producing high-quality reports, dashboards and presentation materials for a senior audience, • Comfortable with project and portfolio tooling (Jira, Confluence or similar), • Project Management qualification (e.g., PRINCE2 Foundation, CAPM) and familiarity with agile methodologies are highly desirable., • Strong interpersonal, written, and verbal communication skills, with the ability to present complex information clearly to diverse audiences, influence stakeholders at all organisational levels, and build successful professional relationships both internally and externally., • Self-motivated with exceptional time management skills, able to organise workload effectively, prioritise tasks, and work autonomously to meet objectives and deadlines under pressure. Where will I be working? We’re incredibly flexible about where, when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. Ideally, you’d be able to be based out of our London office for a minimum of three days each week, working the remainder of the week from home. Alternatively, you might work part of your working week from one of our other offices. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it! What benefits do I get when working for Saltus? You’ll get a salary of between £40,000 - £55,000, dependent on experience, alongside 28 days’ holiday (plus bank holidays), study assistance, life assurance, income protection and a pension, alongside access to our flexible benefits platform. Just as importantly, you’ll get to experience our culture, which we really do live and breathe, ensuring that Saltus is a fantastic place to work for every single one of our 500 people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!

Role Overview This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options. The role includes conducting regular infrastructure reviews with customers, providing visibility into the health and performance of LSEG infrastructure, and offering guidance and recommendations to optimize reliability and service quality. The role will serve as the primary point of contact for all infrastructure-related service escalations, both customer-facing and internal. The role works closely with Account Managers, Customer Success Managers (CSMs), Engineering, and Product teams as part of a broader customer engagement model. Key Responsibilities • Own and manage all aspects of the infrastructure relationship with customers, including RTDS, RTMDS, DACS, Workspace configuration, Entra, Data centers and network services., • Build and maintain strong relationships with key technical stakeholders across assigned KSA accounts., • Develop a deep understanding of customer business needs and infrastructure strategies to review and recommend the most effective delivery and connectivity options., • Collaborate with Implementation Relationship Managers (IRMs) locally and globally to maintain a comprehensive, end-to-end view of customer infrastructure., • Work with IRMs to monitor customer bandwidth utilization, ensure optimal performance, recommend and advocate for upgrades where required., • Provide expert technical consultancy to customers across all aspects of infrastructure and connectivity., • Assess the impact of proposed product or system changes on customer infrastructure and communicate findings and risks to internal teams., • Own and maintain customer site documentation (e.g., Docpacks), ensuring accurate and up-to-date information to support break/fix activities and other customer engagements., • Support resolution of infrastructure-related issues by consulting with resolver groups and proactively coordinating efforts to ensure timely outcomes, working closely with the Escalations team, which owns customer communication and facilitation., • Conduct customer meetings as required, both proactively and in response to events or incidents. Participate in service reviews conducted by CSP team.Skills / Behaviors, • Demonstrated success in a technical, client-facing role such as customer support, implementation, or service delivery., • Good working knowledge of LSEG products (Workspace, RTDS, RTMDS, DACs, Entra, RTO) internal systems, and operational processes., • Strong functional technical knowledge across areas including Windows servers, networking, cloud technologies, routing, and switching., • Excellent customer-facing skills, with the ability to understand customer needs and communicate effectively at both technical and business levels., • Proven ability to build strong working relationships with Account Managers and Customer Success Managers to deliver cohesive and seamless customer experience., • Demonstrates a strong orientation toward emerging technologies, staying current with industry trends and assessing their potential impact on customer infrastructure and service delivery., • High level of confidence in both written and verbal communication with customers and internal stakeholders, particularly within Sales and Account Management organizations., • Proactive and self-motivated, demonstrating initiative and the ability to seek out information from both customers and colleagues., • Strong analytical and problem-solving capabilities, enabling the identification and delivery of solutions that align with customer requirements and business needs., • Skilled in leveraging available tools, systems, and resources to investigate and resolve customer issues efficiently., • Solid understanding of market data and the FinTech industry. London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

TITLE: Customer Success Intern DEPARTMENT: Corporate-Branch Sales REPORTING TO: VP, Customer Outcomes, EMEA OFFICE LOCATION: London, UK ROLE TYPE: Internship, Hybrid (3 days Onsite, 2 Remote) DURATION: 9 Weeks IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success. Empowering Innovation, Shaping Futures Overview of the Global Internship Program: Our 2026 Global Summer Internship Program is designed to provide students and recent graduates with hands-on experience in their field of study, offering professional growth, mentorship, and valuable networking opportunities. • Professional Growth: You will gain hands-on experience in your field of study, which will be invaluable for your professional development., • Mentorship: You will have the opportunity to learn from experienced professionals, gaining insights and guidance that will benefit your career., • Networking: Being part of our organization will allow you to build a network of contacts within the industry, aiding your future career prospects., • Skill Development: You will enhance both technical and interpersonal skills through targeted training sessions. What does the internship program entail? Customer Success at IPC helps clients achieve maximum value from our products and services across the entire customer lifecycle—from onboarding and adoption, to governance, expansion, and renewal. As a Customer Success Intern, you will collaborate with our international Customer Success team to enhance customer engagement, support process improvements, and contribute to highimpact activities designed to help clients succeed. You will participate in a variety of programs including wellness initiatives, team-building activities, networking events, and DE&I initiatives. You may also: • Value & Adoption Analytics: Build simple dashboards/trackers that show adoption trends, usage insights and business outcomes for key accounts., • MAC Process Exposure: Learn how we manage Moves, Adds & Changes (MAC) end to end and help streamline request handling., • QBR Readiness: Support Quarterly Business Reviews—gather data, craft slides, and capture follow ups for strategic customers., • Process Improvement: Contribute to our Customer Success Process Improvement Program (templates, SOPs, playbooks, comms) and proactively identify opportunities to leverage AI tools or automation to improve team processes, workflows, or efficiency, and share recommendations with the team., • Shadowing & Stakeholder Interactions: Shadow Customer Success Managers on internal standups, customer calls, and cross functional syncs (Sales, Ops, Product, Marketing)., • Customer Comms Support: Help prepare concise customer updates, FAQs and how to content to drive smoother adoption. How You Will Make an Impact: • Show Your Enthusiasm: Your motivation and eagerness to learn will bring positive energy to our team., • Take Initiative: Don’t be afraid to propose new ideas and solutions. Your fresh perspective can make a real difference., • Collaborate Actively: Work closely with your teammates, sharing insights and supporting each other to achieve common goals., • Be Proactive: Ask questions and seek opportunities to take on new tasks and challenges., • Demonstrate Commitment: Show your dedication to the projects you work on, contributing your best effort., • Enhance Team Dynamics: Your positive attitude and willingness to help will foster a collaborative and supportive work environment., • Learn and Grow: Take advantage of every learning opportunity to develop your skills and knowledge., • Adapt and Innovate: Be open to new ways of working and embrace changes that can lead to improvements. Essential Skills and Experience to be Successful in the Role: • Recent graduate or in your final year of a Bachelor’s or Master’s degree in a related field (Business, Communications, Marketing, Economics, Management, etc.), • Excellent English communication skills, • Strong teamwork and interpersonal skills, • Analytical thinking with strong attention to detail, • Ability to navigate ambiguous or fastchanging situations, • Customeroriented mindset and willingness to understand customer needs, • Strong organizational skills and ability to handle multiple priorities Curious about what we offer? • 9 weeks full-time paid internship filled with exciting events and initiatives, • Access to LinkedIn Learning, • Access to IPC University, • Improve your technical and soft skills through integrated training and development workshops, • Gain invaluable exposure to leadership and the corporate environment, • Build lasting connections through networking and relationship-building opportunities, • Connect with your peers through exciting social events Additional Information: At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some individuals may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs. Your precise work schedule will be determined by you, your Line Manager and HR before commencement of your internship program with IPC. IPC’s Work Culture: The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today. Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness. We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.

About the role: Are you an LPC or SQE-qualified aspiring lawyer looking to fast-track your commercial experience and build a CV that stands out? This is a rare opportunity to get under the bonnet of a dynamic, purpose-driven legal business — gaining real exposure to clients, contracts, and commercial operations from day one, in a role that will genuinely accelerate your legal career. As a member of the Client Services team, you will receive commercial exposure to all aspects of the business and expert working across our client services, legal, operations, and finance teams. You’ll manage real client engagements, draft and review commercial contracts, and work directly alongside experienced City-trained lawyers — all while building the commercial judgement and professional networks that will set you apart when you enter practice. We are committed to investing in your development. You will receive structured training, mentoring from senior legal professionals, and the kind of broad commercial exposure that is hard to find elsewhere — leaving you better prepared for your legal career than most of your peers. You will own and be accountable for the following key duties/activities: Delivering an effective engagement strategy for consultants • Assisting with the review and suitability of new Obelisk consultant applications, • First point of contact for newly onboarded consultants to ensure they are work-ready, that CVs and Obelisk Profile are up to date and that they are briefed on OS processes and support., • Assisting with day-to-day contact with consultants, ensuring systems are updated with communications., • Helping to ensure that consultants comply with Obelisk practices such as timesheet completion, invoicing etc., • Helping to create weekly marketing content to advertise available job applications and news/articles to consultants Matching and finalising jobs and overseeing to completion • Working closely with the Client Team when a new job is created to understand client requirements and criteria for matching., • Matching consultants to new roles, preparing proposals to clients, arranging interviews , briefing consultants ahead of interviews and collecting post-interview feedback, • Working with the Legal Team to complete contractual steps such as drafting and reviewing MSAs, ADFs, and umbrella schedules., • Answering client and consultant queries and ensure consultants are onboarded to jobs in a timely manner., • Managing in role consultants and client relationships through various tasks such as regular check ins, assignment extensions, timesheet reminders etc., • Liaising with the Finance Team to ensure consultant timesheet and invoices are submitted promptly and accurately. Looking after Obelisk consultants • Managing day to day contact with consultants, ensuring systems are updated with communications., • Ensuring that reference and vetting checks have been completed and profile is up to date and CV uploaded., • Maintaining mailing lists for in-role and on-boarded consultants., • Monitoring the pool of consultants to ensure that work histories and CVs are up to date, non-active consultants are archived, in compliance with GDPR requirements., • Organising and participating in consultant events. Legal support work • Support the COO/ Legal Counsel to manage contractual onboarding of clients and consultants and contractual arrangements for each assignment., • Manage contract tracker database with details of contracts and bespoke clauses., • Coordinate requests for AWR (Agency Worker Regulations) information. What are we looking for? • Aspiring lawyer having completed the LPC or SQE., • Excellent relationship-building skills – you are energised by working with people and take genuine pride in the experience you create for them., • Strong organisational skills and attention to detail, with the ability to juggle multiple priorities in a fast-paced environment., • Knowledge of, or a strong interest in, the legal profession., • A collaborative, proactive approach and a growth mindset., • A minimum 12-month full-time commitment. What can we offer you? Competitive salary and pension; 28 days’ holiday, two extra ‘personal’ days off as well as your birthday; private medical insurance, life assurance, income protection and critical illness cover. For this role, it is essential that you have the right to work in the UK. We are a remote first organisation with the team all meeting in London every two months. About Obelisk Support Obelisk Support is a B Corp Certified™ business on a mission to keep outstanding legal talent in the law. For over a decade we have been at the forefront of the alternative legal services market, connecting some of the world’s leading businesses with high-quality, flexible legal support from a bench of mostly City-trained lawyers. We are a fully remote, fast-moving team that genuinely values its people — and we were doing flexible working long before it became fashionable. If you care about purpose as much as progression, you’ll fit right in. We celebrate and encourage diversity and inclusion in our company – it’s a vital part of our #humanfirst approach to business. Everyone is welcome to apply for our roles and we set out to ensure that no-one receives less favourable treatment due to their age, belief, caring responsibilities or pregnancy, disability, ethnicity, gender identity, marital status, race, religion, sex, sexual orientation or any other protected characteristic. We would like you to be able to perform at your best throughout our recruitment process. Please contact us if you require any adjustments to support you. This is an advert for a job vacancy and may not include every detail of the duties of the role. For a conversation to find out more, contact Jane Leader - Recruitment Manager at .

About Streamax: Streamax is a global leader in commercial vehicle mobile surveillance solutions, providing cutting-edge technology for fleet management, safety, and real-time tracking. We are committed to enhancing operational efficiency and safety for our clients in the transportation industry. As we continue to expand, we are looking for a dynamic and results-driven Business Development Manager to join our team and focus on the Bus Sector in the UK. Role Overview: The Business Development Manager (BDM) for the Bus Sector will play a pivotal role in driving Streamax’s growth within the public transportation market. The ideal candidate will have experience in the bus industry, a deep understanding of the transportation landscape, and a proven track record of sales success. The BDM will be responsible for identifying new business opportunities, nurturing client relationships, and driving revenue growth across the UK market. Key Responsibilities: • Sales & Business Development: Identify and pursue new business opportunities within the bus sector, including public and private transportation companies, municipalities, and fleet operators., • Client Relationship Management: Build and maintain strong relationships with key clients, ensuring customer satisfaction and long-term partnerships., • Market Research: Stay up-to-date with industry trends, competitor activities, and customer needs. Conduct market research to understand the evolving demands of the bus sector and develop strategies to meet those needs., • Product Knowledge & Consultation: Promote Streamax’s innovative surveillance solutions and technology to customers. Act as a trusted advisor by understanding customer challenges and proposing tailored solutions., • Negotiation & Closing Deals: Lead negotiations and close contracts with new and existing clients, ensuring targets are met and business objectives are achieved., • Collaboration: Work closely with internal teams, including marketing, product, and customer support, to align business development efforts and enhance customer satisfaction., • Experience: Minimum of 3-5 years of B2B business development or sales experience, with direct exposure to the bus / public transport industry as a customer segment., • Industry Knowledge: Strong understanding of the bus industry, including knowledge of fleet management, public transport operations, and relevant regulations., • Sales Skills: Proven track record of sales success, with the ability to drive business growth and meet sales targets., • Communication Skills: Excellent verbal and written communication skills, with the ability to present to senior stakeholders and key clients., • Self-Motivated: Highly driven, proactive, and capable of working independently in a fast-paced environment., • Technology Savvy: Familiarity with surveillance solutions, fleet management systems, or related technologies is a plus., • Experience working with bus fleet operators, public transport authorities, or government agencies., • Familiarity with the UK public transportation industry and key stakeholders., • Experience in contract negotiations and managing large-scale projects.

About Kaytus Kaytus is a pioneering international company with a significant presence across Europe, including operations in Germany, the United Kingdom, France, Finland, and others. We specialize in delivering state-of-the-art server and related solutions to our global clientele. Committed to driving sustainable enterprise development through intelligent digital transformation, Kaytus leads with innovation and industry-defining actions. Our extensive operations across Europe enable us to meet local client needs effectively, showcasing our technological expertise and capacity for innovation in a highly competitive market. For more information about Kaytus, please visit our website at . About this position The Account Manager is to carry out account development and relationship management activities to maximize sales of Kaytus products and solutions in UK. Account manager will be responsible for generate enterprise business opportunities, will be involved in designing sales annual plan, selling products and developing the marketing event of Kaytus brand. The responsibility of an account manager is to present, promote and sell Inspur Server/Storage products using solid arguments to existing and prospective customers. Your tasks • Establish, develop and maintain long-term positive business and customer relationships with key account proactively. Identify key account needs and review their marketing requirements., • Expedite the resolution of customer problems and complaints to maximize satisfaction., • Develop and implement territory action plan through comprehensive data analysis, and adjust sales techniques based on interactions and results in the field., • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services., • Coordinate with Field Application Engineer and product manager to provide valuable products and solutions to key clients. Identify customer key decision making chain accurately and organize bid., • Achieve agreed upon sales targets and outcomes within schedule, development targets and other related performance assessment. Your profile: • You have a university degree of Computer Science, Business Administration, International Business or similar, or you have equivalent work experience in the IT and Cloud industry., • You have solid background in server and storage sales experience in distributor or system integrator, and you have sales experience with medium or large customer project., • You have outstanding communication and interpersonal skills, and you have excellent project management skills, problem-solving, analytical, and troubleshooting skill., • You speak English with business fluency. What do you need to know? Working time: Full time Location: London, UK Language: English fluent Do you have questions? For further information please contact Queena Wu (HR Recruiter in UK) Email:

Role Purpose The Technology Service Delivery Lead is responsible for managing the delivery and governance of technology services through recognised industry frameworks such as ITIL and Agile. The role oversees strategic outsourced service providers, ensuring high-quality service performance, process governance, regulatory compliance, and continuous improvement. This position leads a specialist team that ensures services are delivered efficiently and consistently, acting as the internal authority for process ownership, vendor oversight, and escalation management. Key Responsibilities Service Delivery & Vendor Oversight • Own relationships with strategic managed service providers, providing robust vendor oversight and ensuring delivery of core ITIL processes., • Oversee service providers operating under ITIL, Agile, and similar frameworks on behalf of the Technology & Data function., • Ensure providers operate to agreed contractual service levels, regulatory requirements, and organisational quality standards., • Act as the primary relationship manager between service providers and internal teams, facilitating collaboration and resolving conflicts. Process Ownership & Governance • Act as process owner for key ITIL services, including design agreement, change control, implementation, and continuous improvement., • Support product and platform teams in navigating service processes efficiently to enable timely delivery of services and project outcomes., • Define, document, and update service-related processes to ensure clarity, consistency, and alignment with operational goals. Quality Assurance & Compliance • Conduct audits and regular quality checks to ensure processes are executed consistently and evidence is retained to meet client and regulatory expectations., • Implement quality measures to ensure standards are upheld and service outcomes meet operational commitments., • Benchmark service performance against industry standards to ensure competitiveness and identify improvements. Incident & Escalation Management • Act as the primary escalation point for critical service processes, including Incident Management., • Manage a 24/7 escalation rota comprising incident managers and senior technology leaders responsible for major incident resolution. Performance Reporting • Track performance against SLAs, KPIs, and process metrics, reporting on service levels and identifying areas for improvement., • Develop and implement improvement plans based on operational feedback, performance insights, and best practice methodologies., • Provide management reporting and recommendations to senior stakeholders to support informed decision-making. Service Catalogue Management • Develop and maintain a comprehensive service catalogue covering all technology services offered by the organisation., • Ensure the catalogue is kept accurate, accessible, and aligned to current service offerings and capabilities. Risk Management • Develop and execute strategies for risk identification, mitigation, and management across service delivery., • Ensure operational resilience and continuity planning in partnership with technology teams and service providers. Leadership & Team Development • Lead a high-performing team, setting goals, providing coaching, and supporting professional development., • Foster collaboration across Technology & Data teams to enable seamless service delivery and shared accountability., • Promote a culture of process discipline, continuous improvement, and customer-focused delivery. Person Skills Experience & Expertise • Experience leading technology service delivery in complex, global organisations., • Strong track record managing large-scale outsourced vendors across multiple service areas., • Qualified in ITIL, with expert knowledge of process design, implementation, and governance., • Experience managing the full service delivery lifecycle including planning, budgeting, forecasting, and stakeholder reporting., • Demonstrated ability to develop and maintain service catalogues and associated documentation., • Experience driving process improvements through operational feedback and benchmarking., • Proven ability to manage service risks and ensure continuity for critical technology services. Skills & Attributes • Effective leader experienced in managing technical specialists and motivating high performance., • Strong stakeholder management skills with the ability to influence and collaborate across departments and seniority levels., • Excellent communication skills, able to convey complex information clearly and provide actionable insights to stakeholders., • Analytical mindset with ability to interpret data, benchmark performance, and identify improvement opportunities., • Sound judgement in risk assessment, escalation handling, and mitigation planning., • Proactive and solutions-focused approach to process design and operational delivery. Values & Mindset • Commitment to inclusivity, personal growth, and supporting the development of others., • Collaborative mindset with focus on teamwork, transparency, and shared success., • Enthusiasm for continuous improvement, innovation, and process excellence within service delivery. About the Organisation This position sits within a global professional services organisation with operations across multiple countries. The environment is collaborative, innovative, and fast-paced, with a strong focus on service excellence and client satisfaction. The organisation values inclusivity, professional growth, and a supportive culture that enables individuals to perform at their best. Employees benefit from: • A globally connected environment with access to strategic transformation projects., • Commitment to responsible business practices including environmental and social governance priorities., • Strong focus on talent development with structured career pathways and learning opportunities., • A supportive culture promoting open communication, wellbeing, flexibility, and respect., • Leadership development opportunities emphasising emotional intelligence and coaching skills.

🏡 We’re Hiring – Maintenance Project Manager / Client Executive 📍 London (Hybrid working) 💰 Salary from £40,000 (DOE) We’re looking for an experienced Maintenance Project Manager / Client Executive to join our growing team at Profile 360 Estate Care (formerly Gallery Maintenance). This is a fantastic opportunity to work within the high-end and super-prime residential sector, delivering exceptional service to UHNW and HNW clients across some of London’s most prestigious homes. About the Role You’ll be responsible for managing maintenance projects from post-refurbishment handover through to ongoing aftercare, ensuring the highest standards are maintained throughout. The role combines project management, client relationship management, and technical delivery. Key Responsibilities • Managing projects from completion through snagging into maintenance, • Pricing and delivering detailed maintenance plans, • Managing valuations and additional works, • Coordinating larger maintenance projects (kitchens, bathrooms, MEP, etc.), • Planned preventative maintenance (PPM), • Managing subcontractors and labour, • Liaising with consultants, suppliers, and stakeholders, • Providing regular updates to clients and senior management, • Driving quality, progress tracking, and problem-solving, • Supporting digital improvements within maintenance processes What We’re Looking For • 10+ years’ experience in property maintenance, • 5+ years in a management role, • Experience within prime / luxury residential (highly desirable), • Strong client-facing skills (comfortable working with UHNW clients and teams), • Project/Property Management qualification (PMP or similar preferred), • Strong technical knowledge across construction & maintenance, • Highly organised, detail-oriented, and proactive What We Offer • Opportunity to work on some of London’s most exclusive properties, • Long-term career progression within a growing business, • Hybrid working model, • Supportive, high-performing team environment If you have a strong background in maintenance and are looking to step into a role where quality, detail, and client experience truly matter, we’d love to hear from you. 📩 Apply via LinkedIn or send your CV directly. #Hiring #ProjectManager #Maintenance #ConstructionJobs #LondonJobs #PropertyManagement #Careers

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Role Overview The Global Family Office (GFO) Senior Account Manager (SAM) serves as the primary day-to-day point of contact for family members, family offices, and their appointed representatives. The role carries a holistic view of all services delivered to allocated clients, which may vary in size, product mix, and complexity. The SAM partners closely with the Relationship Manager to ensure consistency, quality, and continuity of service across all products and geographies, while acting as the central coordinator internally. Key Responsibilities • Build and maintain trusted client relationships through proactive engagement, clear communication, and consistent service delivery. Provide clients with a cohesive view of how products integrate and clarify the roles and responsibilities of various internal teams to simplify the overall client experience., • Act as the central client touchpoint for explaining and supporting Northern Trust products, platforms, and technology. Provide an escalation channel for client issues or queries, partnering with internal teams and management to coordinate timely resolution, education, and training where required., • Monitor, manage, and resolve daily activity across transaction processing, asset servicing, account or system setup, reporting accuracy and delivery, and other agreed operational processes for assigned client relationships., • Collaborate with relationship managers, sales teams, and product partners to identify service enhancements and potential business opportunities. Prepare for client meetings and annual reviews by collating service metrics, operational updates, and key discussion points. Support, mentor, and provide guidance to junior account managers as required., • Communicate changes relating to technology, products, regulatory developments, or operating models, ensuring clients receive appropriate explanation and formal acknowledgement where necessary., • Create, maintain, and update documented procedures for assigned client relationships, ensuring adherence to internal documentation standards and execution requirements.Skills and Knowledge Experience • Minimum of five years' experience in comparable roles within financial services firms., • Proven experience supporting institutional fund structures utilising Depositary and associated services, ideally within Luxembourg or comparable regulated jurisdictions.Education, • University degree or equivalent professional qualification, or evidence of ongoing professional development demonstrating commitment to continuous learning.Core Competencies, • Strong written and verbal communication skills, with the ability to tailor messaging and explain complex concepts clearly and concisely to diverse stakeholders., • Highly self-motivated, with a strong sense of ownership and high standards for service delivery and personal development., • Proficient in MS Office and banking platforms, with the ability to manipulate data to support accurate analysis and client communication., • Solid understanding of custody products, asset classes, and wealth management solutions., • Excellent organisational and time-management skills, with the ability to coordinate across multiple teams, locations, and time zones., • Proactive problem-solver, able to anticipate issues, escalate effectively where required, and drive solutions through to completion while managing stakeholder communication., • Resilient and accountable, taking ownership of issues and demonstrating persistence in achieving outcomes., • Strong attention to detail, with a consistent focus on accuracy and adherence to firm policies and procedures.Travel, • Occasional travel may be required, including international travel for client meetings. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at . We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.