Complaints manager jobs in Richmond - Page 2Create job alerts

Operations Manager – BFSI (Complaints‑Led Operations). Operations Assistant Managers (OAMs). The Operations Manager (OM) is accountable for the.

Assistant Manager vacancy in GAIL’s! If supporting a team and leading by example excites you and makes you smile, then please read on. We are looking for an Assistant Bakery Manager who has a passion to join the GAIL’s family and use a hands-on approach to be a team builder, maximizing the skil

We have an opportunity for an experienced Complaints Standards and Quality Manager to join our Service Resolution Team and lead a high-quality, resident-centred complaints service that delivers thorough timely investigations and fair, prompt results. Complaints Standards and Quality Manager Salary:

A leading fintech company in Greater London is seeking a Senior Manager to oversee compliance complaints, investigate escalated issues, and engage with regulatory bodies.

We’re looking for a Complaints Manager to own and evolve our complaints function — ensuring customers receive fair, timely, and empathetic resolutions while turning complaint insights into meaningful product and operational improvements across the company. Lead, coach, and develop a high‑perfo

Fraud/Complaints Contact Center Manager (CCM). The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using

Derby City Council is seeking a dynamic and experienced Customer Complaints Manager to lead and transform our corporate complaints and Ombudsman function. As the Council's lead for complaints and Ombudsman engagement, the Complaints Manager will provide both strategic and operational leadership acro

We are currently seeking an experienced Compliance & Complaints Manager to join a well-established Primary Care Network based in King's Lynn. Compliance & Complaints Manager. This is an excellent opportunity for a healthcare professional with a strong background in compliance, governance, and compla

Your Role as Complaints Manager. Complaints Manager (Children’s Services).

Complaints and Compliance Manager, Birmingham, GBP 45,000+ (DOE). You will take ownership of the complaints process from start to finish, ensuring a consistent, fair, and high:quality approach. Act as a central point of contact for complaints, handling sensitive matters with discretion and professio

We’re looking for a Complaints Manager to own and evolve our complaints function — ensuring customers receive fair, timely, and empathetic resolutions while turning complaint insights into meaningful product and operational improvements across the company. Strong working knowledge of FCA DISP re

This senior role leads a complaints management team, owns the end‑to‑end complaints process and makes complex decisions. Reporting to the Head of Complaints, the role sets the standard for handling the most complex and high‑risk cases and ensures lessons from complaints improve how Zopa is bui

Senior Manager, Compliance Complaints page is loaded## Senior Manager, Compliance Complaintslocations: Cannon Street, Londontime type: Full timeposted on: Posted 9 Days Agojob requisition id: R16774Job TitleSenior Manager, Compliance ComplaintsJob DescriptionIG is a FTSE 100 fintec

Barchester Healthcare Homes Limited is looking for a Customer Care Manager who will provide empathetic support and manage customer complaints across the UK. Ideal applicants will have experience in complaints handling, strong communication and database management skills, and a proactive approach to

As the Senior Complaints Operations Manager, you will hold a pivotal leadership position reporting to the Director of Complaints, Fraud and Financial Crime. Lead all aspects of Root Cause and Remediation activity resulting from complaints to identify systemic failures and drive long-term business im

Oversee the management and reporting of customer complaints, including Executive Complaints and Financial Ombudsman cases. Manage the end‑to‑end resolution of customer complaints within given timescales. Work closely with Business Risk Managers to identify key controls and escalation procedures,

Do you enjoy helping others and solving problems with the best possible solutions? Are you good at building relationships with people from different walks of life and truly understanding what they need to get to the bottom of their issues? If yes, this is an exciting opportunity to do just that as p

The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable f

Thames Water is seeking a Complaints Case Manager to oversee customer complaint resolutions in a hybrid setup.

Barchester Healthcare is seeking a Customer Care Manager to provide empathetic support across the UK. This role involves investigating and resolving complaints, ensuring high standards in written communication, and facilitating effective resolutions. Candidates should possess strong complaints handl

A financial technology company is seeking a Complaints Manager to enhance the complaints function, ensuring fair resolutions and turning insights into operational improvements. The role requires over 3 years of experience in customer operations, including managerial experience, with strong knowledge

As our Customer Experience & Complaints Governance Manager, you'll get to: Independent Complaints Governance & Quality Oversight Lead the end-to-end governance of all complaints, ensuring full compliance with FCA DISP complaints-handling rules and UK standards. As the global leader in our field, we

Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated.

As our Customer Experience & Complaints Governance Manager, you'll get to: Independent Complaints Governance & Quality Oversight Lead the end-to-end governance of all complaints, ensuring full compliance with FCA DISP complaints-handling rules and UK standards. As the global leader in our field, we

As a Bank Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings.By making sure each resident has clean clothing and bedding, you'll be playing your own part in helping everyone to feel comfortable and at

Veterinary Care Assistant - Greenford.Veterinary Care Assistant - Greenford Vets for Pets.We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Greenford Vets for Pets practice.Our practice is bright, spacious, air-conditioned and purpose built to i

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Brigadiers - Senior Receptionist.Senior Receptionist - Brigadiers.Experience - previous experience in a quality restaurant.Brigadiers are seeking a Senior Receptionist to join their team.The successful candidate will be friendly, personable and passionate about all things food and drink.This is a f

Roving Receptionist - Roodlane Medical.London, Centra;, The City and Canary Wharf.Depending on site but between the hours of 7.We are now seeking an experienced.HCA UK Primary Care, is an exclusive private GP patient facility within HCA Healthcare UK, delivering outstanding care in a calm, discreet,

This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a

Freelance Receptionist - Central London.Fitzrovia / Westfield White City / Hampstead / Chelsea / Notting Hill / Islington.StretchLAB is a boutique wellness brand specialising in 1-to-1 assisted stretching, with seven London studios and further expansion planned.Fitzrovia / Westfield White City /

Receptionist | Minumum 35 Hours a week | Up to £16.The Roof Gardens is a social club in the sky, 100 feet above the streets of Kensington.Close to an acre of private gardens with views across London to the horizon, The Roof Gardens is a new generation members club.A place of escape, bursting with w

This is a casual, part-time role offering flexible working.As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring ou

Care Assistant Care and Support - Hazelwell Care Home Contract: Full Time Salary: 12.Per Hour Shift Type: Days Contracted hours: 48.Based in the Wirral, our stunning all-inclusive 55-bed care facility offers high-quality Nursing, Residential, Dementia & Respite care.Contracte

Admin Assistant Administration and Business Support - Heathlands Care Home Contract: Full Time Salary: 12.Per Hour Shift Type: Days Contracted hours: 40.Heathlands Care Home is a modern, purpose-built home in Chingford, offering high-quality nursing, dementia, palliative and

Housekeeping Assistant - Chingford.Housekeeping Assistant Housekeeping - Heathlands Care Home Contract: Full Time Salary: 12.Per Hour Shift Type: Days Contracted hours: 37.Heathlands Care Home is a modern, purpose-built home in Chingford, offering high-quality nursing, dement

This is a casual, part-time role offering flexible working.As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.Our ethos is all about celebrating life, so you'l

Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated.

At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedicatio

Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.

Care Assistant Care and Support - Willowmere Care Centre Contract: Full Time and Part- Time Salary: 12.Per Hour Shift Type: Days & Nights Available Contracted hours: Full Time and Part Time.Willowmere Care Centre is a specialist care home in Barnet, North London supporting ad

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio