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  • Night Hotel Receptionist - California Hotel 3*
    Night Hotel Receptionist - California Hotel 3*
    20 hours ago
    £12.71 hourly
    Full-time
    London

    Night Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to an emergency; communicating urgent issues to line manager or manager on duty, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is always briefed therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Be flexible, will have great attention to detail., • possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable in regard to the company services, standards & products., • Commercially and financially astute., • Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

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  • Food & Beverage Assistant
    Food & Beverage Assistant
    23 hours ago
    Full-time
    London

    FOOD & BEVERAGE ASSISTANT (CASUAL CONTRACT) – LOCKE LONDON CITY We are looking for an enthusiastic and service-driven Food & Beverage Assistant to join our Leman Locke team. This role involves delivering high-quality service across our restaurants, bars, banqueting, and in-room dining outlets while ensuring every guest enjoys a warm and memorable experience. This is a great opportunity for individuals passionate about hospitality who enjoy working in a fast-paced, team-oriented environment. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space Present menus, answer questions about dishes and beverages, and accurately record orders Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature Refill drinks, clear used plates, and maintain a clean and organised dining area Process payments, whether by credit card or room charging Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them Ensure tables are set up appropriately, and the dining area is clean and tidy Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Friendly, attentive and professional customer service skills Natural influencing skills with a knack for managing expectations Strong communication and interpersonal abilities Ability to work effectively as part of a team Basic food and beverage service knowledge Good attention to detail and cleanliness standards Ability to work in a fast-paced environment Time management and multitasking skills Positive attitude and willingness to learn Ability to follow procedures and service standards YOUR PROVEN TRACK Previous experience in food & beverage or hospitality is preferred but not essential Experience working in a hotel, restaurant, café, bar, or similar environment is an advantage Experience in a guest-facing or customer service role Willingness to work flexible shifts, including weekends and public holidays On-the-job training provided for candidates with the right attitude Food safety or hygiene certification preferred (where applicable) Basic cash handling or POS skills (an advantage) WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Assistant Restaurant Manager
    Assistant Restaurant Manager
    5 days ago
    £42000–£43000 yearly
    Full-time
    London

    Location: South West London (SW1V), SW1W Salary: From £42,000 to £43,000 per annum + tips and surplus tronc Our client is an iconic neighbourhood British restaurant nestled in the heart of Victoria, renowned for delivering a distinctive and memorable dining experience every day. With two vibrant bars, elegant private lounges, and a spacious restaurant floor accommodating up to 250 guests, the venue blends charm with scale. Daily service sees a steady flow of 40 guests at lunch and over 180 for dinner, reflecting its loyal following and consistent demand. Backed by a strong and supportive senior management team, new team members are given time to settle in and integrate before stepping fully into their role—ensuring a smooth and confident transition. Assistant Restaurant Manager Benefits: • Overtime Paid £17 per hour + Cash Tips + Credit Card Tips, • Surplus tronc payments added, • 45 hours per week minimum, • Amazing ambiance with live music on a night, • Free meals whilst on duty, • Victoria station – 5-minute walk, • Payment every two weeks, • 50% discount when dining in the restaurant, • Generous pension schemes, • Great opportunity to grow and progress into a more senior role. Assistant Restaurant Manager requirements: • A assistant restaurant manager with a proven experience in reputable restaurants, hotels, or members’ clubs, • Ready to step up from a Restaurant Supervisor role or already working as an Floor Manager., • Strong leadership skills with a hands-on, service-driven approach, • Excellent interpersonal skills—confident with both guests and team members, • Passionate about hospitality and creating memorable guest experiences.

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  • Hotel Receptionist
    Hotel Receptionist
    6 days ago
    £13.5–£14.8 hourly
    Full-time
    London

    A day receptionist is required for a nice, medium sized, family-run B&B in the Bloomsbury area of London. This is a great opportunity to join our small and friendly team. The person must like dogs as we have one who is part of the hotel staff. This position is full time (38h per week) and it comes with a Live-in option (a cosy single room with private shower and toilet; free use of hotel kitchen and laundry). The official start date is the 5th of July 2026, but at least 1 week's training is required prior the start date. The main responsibilities: • Welcoming and checking in/ checking out guests in a prompt and efficient manner, • Dealing with guests’ queries, providing them with information and assistance during their stay, • Taking and recording cash and credit card payments, • Taking reservations via phone, email, online and in person, • Handling phone calls and emails, • Preparing reports according to the internal reservation system and procedures We are looking for: • Previous experience is not essential - full training will be provided, • Good time keeping, • Positive attitude and a good sense of humour, • Great eye for detail, • Willingness to learn and improve their skills in hospitality, • Good computer skills, • Good communication and customer service skills, • Strong sense of responsibility We offer: • A full time (38h per week) position, • Competitive wage rate, • Full training, • Good working environment, • Friends and family discounts, • Pension scheme, • Statutory paid holidays, • Bonus scheme, • Paid overtime Job Type: Full-time Benefits: • Company pension, • Discounted or free food, • Employee discount, • Sick pay

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  • Waiter / Waitress
    Waiter / Waitress
    5 days ago
    £14.5–£16 hourly
    Full-time
    Canary Wharf Estate, London

    Location: Canary Wharf, East London (E14), E14 Salary: From £14.50 to £16 per hour + Cash & Credit Card Tips Our client operates a vibrant and well-respected British restaurant and live music venue in the heart of Canary Wharf. With a spacious dining room, daily performances by top musicians and bands, and an exceptional selection of in-house crafted drinks, the venue offers a truly unique guest experience. This is a fantastic opportunity to join a well-established team within a fast-paced, professional environment led by a stable management structure — the General Manager has been with the group for over 7 years. Waiter/Waitress benefits: • £14.50 per hour, plus cash and credit card tips No back-to-back shifts • 40 hours per week with paid overtime available, • Free staff meals while on duty 50% staff discount for up to 4 guests when dining Comprehensive in-house training and development Strong, experienced team of 20+ floor staff • Excellent location in Canary Wharf with good transport access We are seeking a professional and dependable Waiter/Waitress with: • A minimum of 2 years’ experience in reputable restaurants or hotels, • Formal front-of-house training and knowledge of best service practices, • Strong communication skills and the ability to remain calm and confident in a busy setting, • Reliable access to and from the Canary Wharf area for shift work This is a fantastic opportunity to grow within a respected hospitality venue known for its quality, energy, and supportive team culture. If you're passionate about hospitality and looking for a long-term role in a vibrant setting — we’d love to hear from you.

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  • Restaurant Supervisor
    Restaurant Supervisor
    6 days ago
    £17 hourly
    Full-time
    London

    Location: South West London (SW1V), SW1V Salary: £17 per hour + cash tips/card tips Our client is an iconic neighbourhood British restaurant nestled in the heart of Victoria, renowned for delivering a distinctive and memorable dining experience every day. With two vibrant bars, elegant private lounges, and a spacious restaurant floor accommodating up to 250 guests, the venue blends charm with scale. Daily service sees a steady flow of 20 guests at lunch and over 120+ for dinner, reflecting its loyal following and consistent demand. Backed by a strong and supportive senior management team, new team members are given time to settle in and integrate before stepping fully into their role—ensuring a smooth and confident transition. Restaurant Supervisor Benefits: • £17 per hour + Cash Tips + Credit Card Tips, • 45 hours per week minimum, • Amazing ambiance with live music on a night, • Free meals whilst on duty, • Victoria station – 5-minute walk, • Payment every two weeks, • 50% discount when dining in the restaurant, • Generous pension schemes, • Great opportunity to grow and progress into a more senior role. Restaurant Supervisor requirements: • Proven experience in reputable restaurants, hotels, or members’ clubs, • Ready to step up from a Head Waiter role or already working as a Restaurant Supervisor, • Strong leadership skills with a hands-on, service-driven approach, • Excellent interpersonal skills—confident with both guests and team members, • Passionate about hospitality and creating memorable guest experiences.

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  • Night Hotel Manager
    Night Hotel Manager
    7 days ago
    £32000 yearly
    Full-time
    London

    Night Manager – The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3 hotel The California, our 33-bedroom and 8 apartments 4 Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now ready to enlarge our family, and we are looking for an experienced Night Manager who is a super user of Guestline PMS (Rezlynx), which is a must to be considered for the role. The Hotel Manager will be working on-site 4 days a week, with 4 days off, managing the guest experience from check-in to check-out, as well as being responsible for all health and safety, fire safety, and food safety compliance for all three properties. The Night Manager will be responsible for ensuring night audits, closing end of day, and reconciliation is completed correctly and according to company standards and procedures. The Night Manager will be fully responsible for the night receptionist team members, ensuring the property is running smoothly and the highest of customer service is delivered. The Night Manager will have an excellent command of English, both verbal and written; will be an expert in Health & Safety and Security (SIA qualification would be ideal but not a must to be considered for the role). The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times, so communication is key. The Night Manager will: • Possess comprehensive knowledge of the company PMS system, Guestline (Rezlynx)., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Coordinate with fellow Night Manager to ensure seamless operations and effective handover of tasks and information., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable about the company services, standards & products., • Be proficient in night audit duties, including running reports, closing the end of day, and ensuring reconciliation is completed to company standards and regulations., • Be commercially and financially astute., • Provide exceptional customer service and unforgettable experience., • Possess a strong know-how in health and safety policies and procedures., • Be truly passionate about guests’ journey and will possess great attention to details. If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

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  • Full time waiter
    Full time waiter
    7 days ago
    £15–£19 hourly
    Full-time
    London

    Experienced full time waiter/ess - Fish! restaurant Borough market. We are a well-organized restaurant known for our strong work ethic and commitment to delivering exceptional dining experiences. Operating throughout the year, we pride ourselves on being a busy establishment that thrives on excellence. If you are seeking a stable position with a company that values teamwork and professionalism, we invite you to join our dynamic team. Please note that we only recruit full time and flexible candidates only at the moment. What we offer: • Earnings between £15-19 per hour as a package, see how it works: £13,50 ( including Tronc) +Tronc bonus ( point system)+ Credit card and cash tips Requirements: • Minimum of 2-3 years of experience as a waiter in a busy, high-end service in London restaurants, • Availability to work full time as per weekly Rota. Please note we are not able to offer fixed days or shifts off., • Strong organizational skills to manage a large section, • Confident in sales and upselling techniques, • Excellent teamwork and communication skills, • Fast and energetic work ethic Benefits: • Monthly payment with early access via the Stream App, • 28 days holiday/year (including bank holidays), increasing yearly with length of service, • 50% Staff discount when dining at the restaurant with friends or family , plus 20% family discount, • SAGE retail & wellbeing discount, • Free staff meal and drinks on duty, • Pension scheme, • Recommend a friend scheme with £500 bonus, • Be a part of the vibrant Borough Market’s spirit, • Join a friendly and professional team Eligible to work in the UK and obtain a Share Code prior to application. The company does not Sponsor working visa.

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  • Night Hotel Receptionist – The Megaro Collection
    Night Hotel Receptionist – The Megaro Collection
    7 days ago
    £12.71 hourly
    Full-time
    London

    Night Hotel Receptionist – The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3 hotel The California, our 33-bedroom and 8 apartments 4 Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx, • Possess excellent presentation and interpersonal skills, • Skilled in checking arrivals lists, credit limit reporting and cash handling, • Knowledge of standard PC packages and computerized reservations systems, • Proficient in handling general clerical and administrative tasks, • Be flexible, will have great attention to detail, • Possess the ability to work independently, • Excellent command in English, both in oral and written, • Be extremely knowledgeable in regard to the company services, standards & products, • Commercially and financially astute, • Provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

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  • Bartender / Barista (F&B Assistant)
    Bartender / Barista (F&B Assistant)
    16 days ago
    £13 hourly
    Full-time
    London

    JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

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  • Waiter / Waitress
    Waiter / Waitress
    20 days ago
    £13.5–£14 hourly
    Full-time
    London

    Full time contract 35-48 hours per week About Duck and Rice 'An eclectic Soho pub with a world-class Chinese kitchen' We do what we do best, serving up game-changing dim sum, mouth-watering Cantonese cuisine and an eponymous dish that attracts connoisseurs from around the world. The Role The ideal candidate will have at least two years experience working as a Waiter or Head Waiter, in a well-established restaurant. Asian cuisine knowledge is desirable. Skills and Experience requirements The Waiter primary role is to serve the table and manage the service order, with main responsibility of the guest care. The Waiter takes guidance and instructions from the Head Waiters and Restaurant Managers and serve tables following the service protocols. The Waiter has also the responsibility to guide and direct the commis in matters of service needs, cleaning, cutlery polishing and all other service maintenance duties. Salary and Company Benefits • Up to £14.00 per hour (depending on experience) + a share of credit card tips, • Free staff meals prepared daily by our very own accomplished chefs, • Personal training and development programme, • 30% food and beverage discounts throughout the company worldwide, • Uniform provided, • Long service recognition and rewards, • Life Assurance and 24/7 GP consultation access via WeCare Only candidates with the legal right to work in the UK are eligible to apply

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  • Barista
    Barista
    25 days ago
    £13–£14 hourly
    Part-time
    Bromley

    Location: 40 Hayes street, Bromley, BR2 7LD About Us: Ruby Cafe is a cozy and inviting cafe dedicated to serving high-quality coffee and creating memorable experiences for our guests. Job Description: As a Barista at Ruby Cafe, you will be the face of our cafe, responsible for providing exceptional customer service and crafting delicious coffee beverages for our guests. You will work closely with our team to uphold our cafe's standards of excellence and create a welcoming atmosphere for our patrons. Responsibilities: Greet customers warmly and assist them in selecting coffee beverages and pastries from our menu. Prepare and serve a variety of coffee drinks according to our cafe's recipes and standards. Operate coffee machines and other coffee equipment with precision and skill, ensuring consistent quality in every cup. Maintain cleanliness and organization in the cafe, including the coffee bar, brewing stations, and seating areas. Uphold food safety and sanitation standards, including proper handling and storage of perishable items and cleaning of equipment and utensils. Engage with customers in a friendly and knowledgeable manner, answering questions about our coffee offerings and providing recommendations based on their preferences. Handle cash and credit card transactions accurately and efficiently, processing orders through our point-of-sale system. Collaborate with team members to ensure smooth operations and timely service during peak hours. Contribute to a positive work environment by supporting your colleagues and maintaining a professional demeanour at all times. Requirements: Previous experience as a barista or in a similar customer service role is preferred. Strong attention to detail and ability to multitask in a fast-paced environment. Excellent communication and interpersonal skills, with a friendly and approachable demeanour. Ability to work well independently as well as part of a team, contributing to a positive and collaborative work environment. Benefits: Guaranteed tips and opportunities for performance-based bonuses. Free lunch and employee discounts on food and drinks from the cafe Opportunities for advancement and career development within our cafe team. A supportive and inclusive work environment that values diversity and teamwork. Ruby Cafe is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences.

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  • Restaurant Manager
    Restaurant Manager
    20 days ago
    £43000–£50000 yearly
    Full-time
    London

    We are hiring Restaurant Manager & Assistant Restaurant Manager to join our amazing team at Duck and Rice. About Duck and Rice 'An eclectic pub with a world-class Chinese kitchen' We do what we do best, serving up game-changing dim sum, mouth-watering Cantonese cuisine and an eponymous dish that attracts connoisseurs from around the world. The Role We are looking for an experienced and passionate Restaurant Manager and Assistant Restaurant Manager to lead our front-of-house team and oversee the daily operations of either of our sites (Soho or Battersea). Skills and Experience requirements The RM/ARM is responsible for ensuring smooth daily operations while delivering outstanding guest experiences. Key responsibilities include: • Managing and motivating the front-of-house team to maintain exceptional service standards, • Overseeing all aspects of service, floor management, and guest care, • Leading, training, and developing Waiters, and support staff, • Ensuring service protocols and company standards are consistently followed, • Managing rotas, staffing levels, and team performance, • Working closely with the kitchen and senior management to ensure seamless operations, • Maintaining health & safety, hygiene, and compliance standards, • Handling guest feedback professionally and proactively Salary and Company Benefits • Up to £45,000 per annum, negotiable (depending on role and experience) + a share of credit card tips, • Free staff meals prepared daily by our very own accomplished chefs, • Personal training and development programs, • 50% food and beverage discounts throughout the company worldwide, • Long service recognition and rewards Only candidates with the legal right to work in the UK are eligible to apply.

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  • Front of House Team Member
    Front of House Team Member
    28 days ago
    £12.71–£13.71 hourly
    Part-time
    London

    About us Fare Restaurant is a small business in London. We are social, customer-centric, fun, and our goal is to Deliver great food and service in a relaxed environment. We like to look after our team as a small family business. We like hard workers and fast learners as we look to build a team that respects and enjoys working together. If you are that person then apply here and join our crew.. Our work environment includes: • Food provided, • On-the-job training, • Lively atmosphere We are looking for a Server / FOH Team Member, Part-Time (20 hours) to join our team and provide excellent customer service to our guests. If you have previous experience working in a restaurant or hospitality environment, we encourage you to apply. Responsibilities: • Greet guests, • Take food and drink orders, • Serve food and drinks, • Handle credit card transactions, • Bus tables and clean dining area, • Sanitize work areas, • Bartender experience preferred, but not required Requirements: • Basic math skills, • Excellent guest service skills, • Ability to work in a fast-paced environment, • Ability to stand for long periods of time, • Ability to lift up to 25 pounds, • Ability to work in a team environment, • Previous experience working in a restaurant or hospitality environment is preferred, but not required Benefits: • Flexible scheduling options, • Opportunities for career advancement within the company If you are interested in joining our team as a Server / FOH Team Member please submit your application today! Job Type: Part-Time (20 hours) Pay: £12.71-£13.71 per hour Additional pay: • Tips Benefits: • Staff discount, • Pension Scheme, • Sundays Off Schedule: • 8 - 12 hour shift, • Holidays, • Monday to Saturday, • We are closed Sundays, • Night shifts, • Weekend availability Work Location: In person

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  • Operations Manager
    Operations Manager
    1 month ago
    £30000–£45000 yearly
    Full-time
    Nine Elms, London

    Operations Manager — Produce Network We supply fresh produce to some of London's best restaurants. While most of the city sleeps, our team is at wholesale markets hand-picking produce that lands in restaurant kitchens before breakfast service. It's fast, physical, and relentless — and right now we're a team of 3 doing the work of 10. We need the fourth. This role in one paragraph You'll run the operational engine of a growing wholesale business. Client calls, order coordination, daily reconciliation, bookkeeping, problem-solving, phone ringing — all of it is yours. You're the first person clients speak to and the last person to check that yesterday's numbers add up. If something goes wrong overnight — a wrong delivery, a short order, a supplier issue — you're the one who finds out, fixes it, and makes sure the client knows before they have to chase us. You own the daytime operation the way our Night Operations Manager owns the night. Between the two of you, the business runs 24 hours. What you'll actually do every day You're the client's main contact. Orders come in via WhatsApp, phone, and email. You process them, confirm them, flag anything unusual. When a chef calls at 8:15 AM asking where their herbs are, you already know the answer because you've read the night report and checked the dispatch log. You don't wait for problems to come to you — you call the client before they call you. That's the difference between an assistant and an operator. You coordinate the fix when things go wrong. Produce wholesale is not a clean business. Items get substituted, deliveries run late, a crate arrives damaged. When it happens, you own the resolution: investigate, coordinate with the night team or drivers, arrange the fix (re-delivery, credit note, replacement), close the loop with the client, and log the whole thing. If the same problem shows up three times, you're the person who flags it as a process issue — not just an incident. You reconcile everything, every day. What was ordered vs what was received from suppliers vs what was dispatched vs what was invoiced. Purchase orders matched against supplier invoices. Sales orders matched against customer invoices. Inventory tracked. Shortages flagged before they become emergencies. You produce a daily summary the founder reviews in 5 minutes — clean, accurate, no surprises. If you're the kind of person who finds satisfaction in numbers that balance, this will be your favourite part of the job. You run the books. Day-to-day bookkeeping in QuickBooks or Xero: bank feeds, invoices, bills, categorisation. Debtor chasing — politely on the due date, firmly at 3 days overdue, escalated to the founder at 30 days. Weekly financial summary. Monthly close support. You maintain the product cost data that powers margin tracking — weekly updates, no exceptions. The founder makes pricing and growth decisions based on numbers you produce. They have to be right. You own the phone. The main business line rings and you answer it. Existing clients with questions, prospective clients with enquiries, suppliers with updates. You're professional, you're warm, you handle what you can and route what you can't. For new enquiries, you capture the details, qualify the lead, and hand it to the founder. You support outbound sales — managing the email pipeline, scheduling meetings, preparing documents. When a new account closes, you run the onboarding playbook. Who we're looking for — honestly We're not looking for a CV. We're looking for a specific type of person. You're the person who walks into a room and notices what's broken before anyone tells you. You fix things that aren't your job because leaving them broken bothers you. You write things down because you know you'll forget otherwise. You don't need to be chased — you chase other people. When something goes wrong, your instinct is to understand why, not to find someone to blame. You're comfortable saying "I don't know, but I'll find out" and then actually finding out. You're comfortable making a decision with 80% of the information because waiting for 100% means the client is already unhappy. You're comfortable being wrong sometimes, because you know that the person who never makes a mistake is the person who never does anything. You probably have some experience in operations, admin, or office management — ideally at a small business where you wore multiple hats. Maybe you've worked in food, hospitality, or wholesale. Maybe you haven't, but you've run the back end of something and you know what it feels like when everything depends on you not dropping the ball. Essential: Strong written and spoken English · comfortable with numbers, spreadsheets, and accounting tools · self-directed (you manage yourself, we don't manage you) · able to hold 5 priorities at once without losing any · honest about mistakes · quick to learn new software (Airtable, QuickBooks/Xero, Lemlist) · right to work in the UK. Preferred: Bookkeeping experience or QuickBooks/Xero familiarity · food, hospitality, or wholesale background · complaint handling or fast-paced customer service experience · inventory or stock management exposure. Nice to have: AAT qualification · Airtable or CRM experience · knowledge of the London restaurant scene. Why this job is worth your time Most operations roles are dead ends. This one isn't. Here's why. We're a team of 3, growing fast. The person who takes this role will — within months, not years — understand every part of how a wholesale business works: client management, supply chain, financial control, inventory, sales. That's not because we'll send you on a training course. It's because you'll be doing all of it, every day, from week one. The explicit deal: start at £33k. Hit your 3-month performance review targets and move to £38k. Hit your 12-month targets and move to £45k. These aren't vague promises — they're structured milestones tied to specific outcomes we'll agree together in your first week. The long-term path is Chief Operating Officer. That's not a title we're dangling to attract applicants — it's a gap that actually exists in the business and needs to be filled by someone who's earned it from the inside. The founder wants to focus on growth and strategy. The person who proves they can run the day-to-day operation — and then improve it — becomes the person who runs it permanently. The full picture • Hours: 8 AM – 6 PM, Monday to Friday, • Location: London (on-site, not remote — the work requires being where the operation is), • Salary: £33,000 → £38,000 at 3 months → £45,000 at 12 months, all performance-linked, • Title progression: Operations Manager → Head of Operations → COO, • Team: you'll be the 4th person in a tight, high-trust team, • Culture: direct, honest, fast. We tell each other when things are wrong and we fix them together. No politics, no layers, no waiting for permission

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  • Breakfast Host (F&B Assistant)
    Breakfast Host (F&B Assistant)
    1 month ago
    £13 hourly
    Part-time
    London

    JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

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  • Barista and Waiter / Waitress
    Barista and Waiter / Waitress
    2 months ago
    Full-time
    London

    Fig & Walnut Kitchen, a vibrant Mediterranean restaurant in London, is seeking an enthusiastic and skilled individual to join our team as a Barista and Waiter/Waitress. This dual role is perfect for a versatile professional who is passionate about coffee, hospitality, and providing exceptional service to our guests. Key Responsibilities: • Prepare and serve a wide range of coffee beverages, including espresso-based drinks, teas, and other beverages, ensuring high quality and consistency., • Operate and maintain coffee equipment, ensuring cleanliness and proper functionality., • Take food and drink orders accurately and efficiently from guests., • Serve food and beverages to tables, ensuring excellent presentation and adherence to service standards., • Provide outstanding customer service, anticipating guest needs and responding to inquiries in a friendly and professional manner., • Maintain cleanliness and organization of the coffee station, dining area, and workstations., • Handle cash and credit card transactions accurately., • Assist with setting up and clearing tables, ensuring the dining area is welcoming and well-maintained., • Collaborate effectively with kitchen staff and other team members to ensure smooth service operations., • Maintain an in-depth knowledge of our food and beverage menus, including daily specials and ingredients. Requirements: • Proven experience as a Barista and/or Waiter/Waitress, preferably in a fast-paced restaurant or hospitality environment., • Strong knowledge of coffee preparation techniques and beverage service., • Excellent communication and interpersonal skills., • Ability to work efficiently and calmly under pressure., • A positive attitude and a genuine passion for delivering outstanding customer service., • Flexibility to work various shifts, including mornings, evenings, weekends, and holidays., • Physical ability to stand and walk for extended periods and lift moderate weights.

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  • Bartender and Waiter / Waitress
    Bartender and Waiter / Waitress
    2 months ago
    Full-time
    London

    Fig & Walnut Kitchen, a Mediterranean restaurant, is looking for enthusiastic and skilled individuals to join our team as a Bartender and Waiter/Waitress. This dual role is ideal for a versatile professional passionate about hospitality and providing exceptional service. Key Responsibilities: • Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, according to established recipes and standards., • Take food and drink orders accurately and efficiently from guests., • Serve food and beverages to tables, ensuring a high level of presentation and adherence to service standards., • Provide excellent customer service, anticipating guest needs and responding to inquiries in a friendly and professional manner., • Maintain cleanliness and organization of the bar area, dining area, and workstations., • Handle cash and credit card transactions accurately., • Assist with setting up and clearing tables, ensuring the dining area is welcoming and well-maintained., • Collaborate with kitchen staff and other team members to ensure smooth service operations., • Maintain an in-depth knowledge of our food and beverage menus, including daily specials and ingredients. Requirements: • Proven experience as a Bartender and/or Waiter/Waitress, preferably in a restaurant or hospitality setting., • Strong knowledge of beverage preparation, including classic cocktails., • Excellent communication and interpersonal skills., • Ability to work efficiently in a fast-paced environment., • A positive attitude and a passion for delivering outstanding customer service., • Flexibility to work various shifts, including evenings, weekends, and holidays., • Ability to stand and walk for extended periods and lift moderate weights. Join our vibrant team at Fig & Walnut Kitchen and contribute to a memorable dining experience for our guests!

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