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As a Waiter/Waitress, you will play a crucial role in delivering outstanding service to our guests and ensuring they have a memorable dining experience. You will be responsible for providing attentive and friendly service, taking orders accurately, and delivering food and beverages promptly and courteously. Key Responsibilities: Greet guests warmly, escort them to tables, and provide menus. Take accurate food and beverage orders, answering any menu questions. Enter orders into the POS system and relay them promptly to the kitchen, noting special requests or dietary restrictions. Monitor and maintain table cleanliness, clear empty plates and glassware, and reset tables for new guests. Serve food and beverages professionally, ensuring attractive presentation and guest satisfaction. Promote additional menu items, specials, and beverages to enhance dining experience and boost sales. Present bills, process payments accurately, and handle cash and credit transactions securely. Collaborate with kitchen staff, bartenders, and waitstaff for smooth service coordination. Relay guest feedback and special requests to the appropriate team members. Maintain cleanliness and hygiene standards in the dining area and restrooms. Benefits Hospitality Rewards application WPA medical cash health plan Free lunch Competitive salary and performance-based incentives. Opportunities for career advancement and professional development. Comprehensive benefits package, including health insurance and retirement plans. Employee discounts and perks across portfolio companies Supportive and collaborative work environment.
Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold accolades such as a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a truly remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re Looking For: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage exceeds £13 per hour. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. Language and personal development courses in English and French, fully funded by the company. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!
Experienced full time waiter/ess- in fish! restaurant Borough market. We are a well-organized restaurant known for our strong work ethic and commitment to delivering exceptional dining experiences. Operating throughout the year, we pride ourselves on being a busy establishment that thrives on excellence. If you are seeking a stable position with a company that values teamwork and professionalism, we invite you to join our dynamic team. Please note that we only recruit full time and flexible candidates. What we can offer to you : Earnings between £15-19 per hour as a package, see how it works: - £13 (inc service charge) - Tronc bonus ( point system) - Credit card and cash tips Requirements: - Minimum of 2-3 years of experience as a waiter in a busy, high-end service in London restaurants - Availability to work full time as per weekly rota.Please note we are not able to offer fixed days or shifts off. - Strong organizational skills to manage a large section - Confident in sales and upselling techniques - Excellent teamwork and communication skills - Fast and energetic work ethic Benefits: - Monthly payment with early access via Wagestream App - 28 days holiday/year (including bank holidays), increasing with length of service - 50% Staff discount when dining at the restaurant, plus 20% family discount - SAGE retail & wellbeing discount - Free staff meal and drinks on duty - Pension scheme - Recommend a friend scheme with £500 bonus - Be a part of the vibrant Borough Market’s spirit - Join a friendly and professional team Eligible to work in the UK and obtain a Share Code prior to application. The company does not Sponsor working visa.
About the job We are currently looking for an experienced and motivated Sales Manager to be responsible for defined geographical source market covering Corporate & Leisure B2B and B2C sales. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is ideal for West End theatres, dining, and shopping at Bond Street, Jermyn Street and Regent Street. Green Park underground & Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to the royal palaces and parks. About the role, what will I be doing? To manage existing and new Local Corporate sales of the hotel, in order to ensure customer satisfaction and meet hotel revenue targets To manage new and existing Group sales of the hotel, in order to ensure customer satisfaction and meet hotel revenue targets Researching potential corporate clients in the local area, along with the Sales Executive targeting the key markets Negotiate rates for new accounts within the set parameters of the hotels’ overall strategies with DOSM Prepare and send Group proposals, following up to contracting stage Participate in sales blitzes, trade shows, workshops and exhibitions as appropriate Constantly managing our current portfolio of local corporate clients, groups, agents, etc Ensuring that regular communication is maintained and repeat business is delivered To complete a weekly / monthly sales report, detailing activities and financial results in line with company standards, goals and targets Responsible for revenue generation in the Local Corporate field Responsible for the Groups segment revenue generation Prospecting accounts with the Sales Executive from the competitor set, by using Hotelligence, local insights, networking events and local research To be fully acquainted with the services, facilities and rates of competitor hotels and visit on a regular basis where possible To have regular face-to-face client appointments To host familiarization trips To guide and assist in managing the Sales Executive To have a full understanding of the hotel’s products, history, facilities To liaise with the accounts department regarding credit applications. To ensure all deposits and monies are received and administrated inline with the company’s procedures Perform any additional duties deemed necessary and reasonable, including dealing with other market segments, requested by the Director of Sales & Marketing, or General Manager Who are we looking for? Proven sales professional with a minimum of 1 year direct hotel sales experience within a premium sales organisation Passionately driven towards revenue goals Polished and professional communication skills – verbal and written Excellent standards of personal presentation Understanding of Excel, Word and Power point is necessary Understanding of Opera programmes would be an advantage, but not essential Previous experience in a similar role a must Our Benefits includes: Annual salary of £45,000 plus bonus 28 days holiday with increase after 1st year of service, capped at 33 days Private Healthcare & Life Insurance A choice of rewards and lifestyle benefits Access to Wagestream app Training and development opportunities Referral Scheme: £1000 for referring a Chef, £500 for any other permanent role (terms and conditions apply) Interest free season ticket loan & Ride to Work Scheme 50% Food and Beverage discount in our venues Successful candidates must enjoy working as part of a team and have the flexibility of working in our outlets with excellent knowledge of the local area. If you have a genuine desire to look after customers, provide a first-class level of service, and have a natural enthusiasm for life in hotels, then The Stafford is the place for you! If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: sales, hotels, corporate sales, leisure sales £45000.00 per annum plus bonus Department: Sales About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.
Templar in the new bustling district of Stratford Cross London, is an all-day modern European wine bar & restaurant. Close to The London stadium and the new East bank cultural quarter. For residents and park visitors alike, we invite to enjoy a convivial unpretentious and welcoming atmosphere. Serving an accessible succinct menu of creative small & sharing plates. Focusing on bold robust flavours and showcasing seasonal produce. Dining, enjoying a glass of wine or cocktail at the bar, table or terrace in a space for 45 guests referencing the style and décor of mid-century modernity. We serve a rotating list of low intervention wines with many options to discover something new by the glass as well as an inventive capsule cocktail collection Opening this winter . We are located Stratford Cross E20 - A vibrant Zone 2 residential and commercial district. We will be a small team and are looking for the right people to join us for a new opening . This position is ideal for someone who lives locally. Job Summary: We are seeking dedicated waif staff to join our team, you will be responsible for providing excellent customer service, taking orders, organising required prep for guest and delivering food and beverages in a timely manner. Duties: Greet customers warmly and take their food and drink orders Memorise the menu and daily specials to make recommendations Serve food and beverages promptly and accurately Check on customers regularly to ensure satisfaction Handle cash and credit card transactions Collaborate with kitchen staff to ensure orders are accurate and delivered promptly Upsell additional products when appropriate Requirements: apply knowledge & experience of cocktails to deliver consistent product have a desire for creative input Able to communicate clearly in spoken and written English Previous experience in a restaurant or hospitality setting is preferred Knowledge of food safety practices Basic math skills for handling payments Excellent time management skills to handle multiple tables efficiently Job Types: Full-time, Permanent Pay: £12.50-£15.00 per hour Expected hours: 40 – 45 per week Additional pay: Performance bonus Tips Benefits: Company pension Discounted or free food Employee discount Sick pay Schedule: 8 hour shift Day shift Night shift Weekend availability Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Experience: Hospitality: 1 year (required) Language: English (required) Licence/Certification: Food Hygiene Certificate (preferred) Work authorisation: United Kingdom (required) Location: London (required) Work Location: In person Expected start date: 20/11/2024
Our offer to a Shift Leader • £13.50 p/h PLUS Fortnightly bonus based on upsells • 28 days holiday per year pro-rata • Average working week; 30-40 hours • 35% discount in the bar • Credit accrued to spend in the bar What we look for in a Shift Leader We are looking for an existing Bar Supervisor or a Bartender looking to take on their first leadership role. We need that person to continue to elevate our front of house service & drink offering and be an example to junior members of staff. Our rotating cocktail specials gives you an opportunity to get your own creations on to our menu. You will be expected to work weekends & nights. And will be running at least 4 services per week. You will work directly with the General Manager in learning the operation & our focus on service. You will then take on solo shift management, starting with off peak and then peak management. You will then take on future menu development with the wider bar team. As a Shift Leader you will oversee the following areas: • Drinks Quality • Atmosphere management • Cocktail development on the special board • Managing the FOH team during service • Managing Health & Safety on your shift • Daily ordering & on shift stock management We need applicants to have a passion for quality food & drink. You should have a good cocktail knowledge and fit well with our level of service. Most importantly we want someone who is good with people & keen to develop & learn in this role.
*Full time contract 35-48 hours per week *Minimum of 2 years waiting experience in fine dining About Park Chinois Park Chinois represents the ultimate Chinese fine dining and entertainment restaurant. The 1930s Shanghai inspired ambience opens its doors to an eclectic selection of music and vocal performances in an atmosphere of sophisticated, charming elegance, combined with exceptional food quality underpinned by classic fine dining service culture. The Role The Waiter/Waitress primary role is to manage the flow of service for an entire section either during lunch, dinner or late-night performances. He/she will bring a personal exuberance to a unique cinematic and musical setting, serving each table within the essence of the true dinner-dance experience at Park Chinois. Their main responsibility is guest care, and service energy and dynamics in its entirety. By maintaining service standards and anticipating floor service needs, and with an excellent product knowledge, they also support and inspire the Commis Waiters (Food Runners) to continuously improve. Skills and Experience requirements The ideal candidate will have at least two years experience working as a Waiter or Head Waiter, in a well-established restaurant, private members club or comparable establishment. He/she will have refined skills in all aspects of table service and maintenance, as well as developed food and wine knowledge. Asian cuisine knowledge is desirable. If you feel inspired by the Dinner & Dance concept and feel that you have the experience to enhance the service we aim to deliver, we look forward to hearing back from you. Salary and Company Benefits Up to £16.00 per hour + a generous share of credit card and cash tips Free staff meals prepared daily by our very own accomplished chefs Personal training and development programme 30% food and beverage discounts throughout the company worldwide Staff room facilities including a lounge area Uniform and dry cleaning provided Long service recognition and rewards Life Assurance and 24/7 GP consultation access via WeCare Only candidates with the legal right to work in the UK are eligible to apply.
About Us Our Client is a leading full-service law firm, with a wealth of experience in its areas of specialisation. The firm has a market-leading reputation for its international expertise in Asset Management, M&A and Dispute Resolution & Investigations. Clients include asset managers across the alternative asset classes (private equity, venture, credit, infrastructure and real estate), publicly listed and private companies, financial institutions, and other business enterprises involved in large and complex UK and cross-border matters, transactions and disputes. Our purpose is to provide the highest quality of service to our clients whilst enabling our people to achieve professional fulfilment in a supportive, inclusive and enjoyable working environment. ** Department** The in-house Food and Beverage team are at the heart of Our Client, embodying and showcasing the firm's values to employees and clients, in both the staff restaurant and in the Hospitality function which consists of the client dining and meeting rooms. This is achieved through the provision of delicious, nutritious food, made in-house, that has sustainability as it's guiding principle. Coupled with exceptional service and events that are people focused, personalised and full of warmth. Central to the success and development of the team are the close relationships we build with people across the business, as well as clients. ** The Role** The Chef de Partie is a key part of our highly motivated team, responsible for supporting the Head Chefs and Sous Chefs in the day-to-day running of both the Hospitality and main kitchens, making sure everything is ready and in place for service. They are proactive and engaged in learning about the department and the business, and how their role fits into both. ** Key Responsibilities** · Adopt a positive, can-do mindset in your behavior and activities every day, helping to creative a positive culture. · Support the Head Chefs and Sous Chefs throughout the day, taking responsibility for generating and then following a detailed prep list, and communicating re progress. · Confident working on menu plans; open to learning more about how different menus work across the business. Brings creativity, a willingness to learn and engagement with the wider industry, all of which influences menu creation. · Responsible for Partners' buffet lunch, and able to lead a function in the evening. · Ensure compliance with all Food Safety monitoring, take an active role in helping manage our Safer Food Better Business system. Good at monitoring allergen compliance, and reporting back any problems · Common sense and proactive approach to problem solving ** Key Stakeholders** · F&B General Manager · Executive Chef, Head Chef, Sous Chef · Internal and External Clients ** Personal Specification – Experience, Knowledge & Skills** · 3-4 years chef experience · Strong teamwork ethos and a willingness to learn more about working effectively in a team. · Keen to learn and progress, proactive in learning more about the department and the business, as well as furthering their cooking skills. · Reliable and punctual, with a strong sense of responsibility · Strong communication skills, written and verbal.
56 Westow is an independent restaurant in Crystal Palace recruiting full time chefs to join our team. We take influences from Spain and North Africa to create our menu and have a huge focus on homemade food & local suppliers. We make our own breads and all of our dishes in house and are one of the top rated restaurants in the area. Our menu changes seasonally & our weekly lunch special is an opportunity for our chefs to regularly get their dishes on the menu A bit more about us - Flexible working hours - No to minimum wage - Yes to all service charge to our staff - Bar credit accrued to spend in the bar every hour you work - Full training given - Get your dishes on our menu
KEY DUTIES AND RESPONSIBILITIES: · To appoint staff, assigns tasks and monitors and reviews staff performance. · To liaises with other staff to provide information about merchandise, special promotions etc. to customers. · To ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently. · To ensure customer complaints and queries regarding sales and service are appropriately handled. · To authorises payment for supplies received and decides on vending price, discount rates and credit terms. · To examines quality of merchandise and ensures that effective use is made of advertising and display facilities. · Dealing with correspondence, complaints, and queries, · Supervising and monitoring other staff, · Liaising with staff, suppliers and clients · Attending meetings with Director and other staffs. · Planning work schedules, assigning task and delegates responsibilities. Skills and experience required: Leadership skills Ability to work well under pressure and time constraints. Knowledge of different varieties of Products. Ability to accept criticism. Communication skills Salary offered: Working Hours: 37.5 hours per week
No5 Dining Lounge is seeking an experienced and hard-working waiter / waitress to join our team. As a part-time employee, you will be responsible for ensuring that our guests receive outstanding service and have an enjoyable dining experience. Key Responsibilities: • Greet guests and provide them with menus and beverage options • Take accurate orders from customers and inpuNo5 Dining Lounge is seeking an experienced and hard-working waiter / waitress to join our team. As a part-time employee, you will be responsible for ensuring that our guests receive outstanding service and have an enjoyable dining experience. Key Responsibilities: • Greet guests and provide them with menus and beverage options • Take accurate orders from customers and input them into the point-of-sale system • Serve food and beverages to guests in a timely and efficient manner • Ensure that tables are properly set up and maintained throughout the shift • Respond to guest inquiries and concerns in a professional and courteous manner • Upsell menu items and promote specials as appropriate • Work collaboratively with the kitchen staff to ensure that orders are accurate and prepared to guest specifications • Handle payment transactions and process credit card payments • Maintain a clean and organized work area Requirements: • Previous experience as a waiter / waitress in a fast-paced restaurant environment • Strong communication and interpersonal skills • Ability to work efficiently in a dynamic environment • Excellent organizational and multitasking abilities • Ability to stand and walk for extended periods of time • Flexible availability to work on Fridays, Saturdays, and Sundays • Must be authorized to work in the U.K If you are passionate about providing exceptional customer service, and have a strong work ethic, we encourage you to apply for this exciting opportunity at No5 Dining Lounge. Please submit your resume and a cover letter detailing your experience and qualifications for this position.
The Restaurant Floor Manager is responsible for overseeing the daily operations of the restaurant floor, ensuring exceptional service delivery, and managing the front-of-house staff. This role focuses on creating a positive dining experience for guests while maintaining high standards of service, cleanliness, and operational efficiency. 1. Staff Management: - Supervise and coordinate the activities of waitstaff, hosts/hostesses, and bartenders. - Train, mentor, and develop front-of-house staff to deliver outstanding customer service. - Schedule shifts and manage staff rotas to ensure proper coverage during peak dining hours. 2. Customer Service: - Greet guests, manage reservations, and ensure timely seating and service. - Address customer inquiries, complaints, and concerns promptly and professionally. - Monitor dining experience and solicit feedback to enhance customer satisfaction. 3. Operational Oversight: - Ensure the restaurant floor is clean, organized, and properly set up for service. - Collaborate with the kitchen staff to ensure timely food preparation and service. - Monitor food and beverage quality, presentation, and portion control. 4. Sales and Financial Management: - Assist in achieving sales targets and managing operational costs. - Monitor and report on daily sales and performance metrics to management. - Handle cash and credit transactions, ensuring accuracy at the point of sale. 5. Health and Safety Compliance: - Ensure compliance with health and safety regulations, food safety standards, and alcohol licensing laws. - Implement and maintain cleaning and sanitation protocols for the restaurant. 6. Event Coordination: - Assist with planning and executing special events, private parties, and catering services. - Work with management to develop promotional activities and menu specials. Qualifications: - Previous experience in a restaurant management or supervisory role. - Strong leadership and team management skills. - Excellent communication and customer service abilities. - Ability to work in a fast-paced environment and handle high-pressure situations. - Knowledge of food and beverage service, health and safety regulations, and POS systems.
Job Summary: The Accounts Payable and Payroll Specialist is a crucial member of our finance team. This role involves handling financial transactions related to accounts payable, supplier management, and payroll. The ideal candidate should have prior experience in bookkeeping, maintaining records and building strong relationships with suppliers and other stakeholders. Responsibilities: Accounts Payable Duties: - Reconcile supplier statements and obtain missing invoices or credit notes. - Assist suppliers with invoice payment inquiries. - Resolve and manage invoice queries by collaborating with various departments. - Review unallocated supplier payments and allocate them appropriately. - Clear supplier debit balances to the best of our cashflows ability. - Prepare monthly (or weekly if needed) supplier statement reconciliations. - Review and update any supplier master sheets (contact/bank details, credit terms/limits). - Raise BACS payments and handle other payment methods as required. 2. Payroll: - Ensure accurate and timely payment of employee salaries, benefits, and deductions. - Collaborate with various teams/departments to maintain accurate employee records and payments. - Handle tax and pension related payroll matters. 3. Continuous Improvement: - Identify areas for process improvement within the finance department. - Implement changes to enhance departmental performance. Qualifications: - Previous Accounts Payable experience in a hospitality environment preferred. - Moderate to Advanced Excel skills. - Ability to identify and implement system improvements. Additional Information: - Reporting to the Head of Finance and Directors. - Collaborate with cross-functional teams. - Participate in company-wide change initiatives. - Other ad hoc duties as required.
About Us: We are a casual dining restaurant in Putney, London, serving a rich, flavourful and authentic experience to our beloved customers. Our cuisine is Pan-Asian serving dishes from Malaysia, China, Japan and Thailand. Our team is very welcoming and would love to have you to be a part of the team! Position Overview: We are seeking a dedicated and enthusiastic Waiter/Waitress to join our team. The ideal candidate will have excellent customer service skills, a positive attitude, and a passion for providing exceptional dining experiences. Responsibilities: - Greeting and seating customers - Taking and accurately recording orders - Serving food and beverages in a timely and professional manner - Ensuring customer satisfaction throughout the dining experience - Maintaining a clean and organized work environment - Assisting with table setting and resetting - Handling cash and credit card transactions Qualifications: - Previous experience in the hospitality industry preferred - Excellent communication and interpersonal skills - Ability to work well under pressure and in a fast-paced environment - Strong attention to detail and organizational skills - Positive and friendly demeanor - Flexibility to work a variety of shifts, including weekends and holidays Benefits: - Competitive hourly wage - Tips - Opportunity for growth and advancement within the company - Flexible scheduling options