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  • Chef de Partie
    Chef de Partie
    1 day ago
    £14.5–£15.5 hourly
    Full-time
    Clerkenwell, Islington

    The Zetter Clerkenwell is set in a Victorian townhouse on a cobbled square in hip Clerkenwell. This warm boutique hotel is a 5-minute walk from Farringdon train and tube station. The 13 individually decorated rooms offer refined decor, luxury fabrics and quirky reclaimed furnishings Once credited with reinventing the boutique hotel concept The Zetter Group has become known for value driven, boutique properties, rich with character. It is this attention to detail, narrative and the guest experience that sets their properties apart from the competition. What does the ROLE look like? 40 hours a week, 5 out of 7 days, flexibilty expected. You will be responsible for preparing dishes following the instructions from Head Chef in accordance with our menu. What we are looking for in YOU. Basil skills in pastry necessary. Passionate about food and the importance of high quality and fresh produce. A confident self-starter, comfortable working in a demanding high-volume environment. Keen eye for detail. A team player with a cool head and ability to work collaboratively with others towards our team goals. Like our ingredients, our BENEFITS are of the finest selection. Now, it’s your turn to apply, if you feel that you fit the above and are keen to join our expanding family. Only successful applicants will be contacted. No agencies please. No sponsorships offered. Working with the freshest local and seasonal ingredients. Competitive salary paid by hour, referral bonuses. Career development opportunities. Preferential room rates for both you and your friends and families. 50% Discount on food and drink throughout The Zetter . Annual social events. Staff meal and laundered duty uniforms provided. Additional days holiday for every year of service. KPI- based bonus. TRONC scheme ( Non-contractual). P.S. - Sponsorship/ Work Permit is not offered for this role.

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  • Night Hotel Receptionist
    Night Hotel Receptionist
    4 days ago
    £28751 yearly
    Full-time
    London

    Night Hotel Receptionist – 4* Townhouse Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 41 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx, • Possess excellent presentation and interpersonal skills, • Skilled in checking arrivals lists, credit limit reporting and cash handling, • Knowledge of standard PC packages and computerized reservations systems, • Proficient in handling general clerical and administrative tasks, • Be flexible, will have great attention to detail, • possess the ability to work independently, • Excellent command in English, both in oral and written, • be extremely knowledgeable in regards to the company services, standards & products, • commercially and financially astute, • provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

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  • Food & Beverage Assistant
    Food & Beverage Assistant
    8 days ago
    £26575 yearly
    Full-time
    London

    What will I do?… Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities Teamwork. Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent What you’ll need. Experience. Previous experience in a customer-facing role (Food and Beverage preferred) Confidence using IT systems and software (including Microsoft Office) Skills. Customer Service: Friendly, attentive, and able to handle a wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multitasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen staff, and bar staff. Strong financial acumen, with experience in budgeting, forecasting, and cost control. Values. Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play When and where. You’ll work 40 hours per week We are opening several coffee shops across London in our Locke properties over the coming months. You will be based primarily at one location however you might also work at other Locke location.

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  • Credit Controller
    Credit Controller
    19 days ago
    £38000–£42000 yearly
    Full-time
    Brentford

    Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

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  • Support Worker
    Support Worker
    22 days ago
    Full-time
    Southall

    Support Worker – Semi-Independent Supported Accommodation Company: Helping Hands Supported Living CIC Location: Multiple locations in Middlesex, London Hours: Full-time or Part-time Start: Immediate We are looking for reliable and compassionate Support Workers to join our team, supporting Vulnerable young people and adults in Semi-Independent Accommodation. Our clients include Care Leavers, individuals experiencing homelessness, Ex-offenders, and people with Mental Health or substance misuse needs. Role Responsibilities: • Deliver regular support sessions and welfare checks, • Support residents with tenancy responsibilities, cleaning rotas, and house rules, • Assist with Universal Credit updates, form-filling, appointments, and daily living skills, • Help clients with college applications, job searches, and accessing external services, • Provide emotional support and signposting to mental health teams, GP, and other agencies, • Maintain accurate support logs, risk assessments, and documentation, • Work collaboratively with social workers, probation and local authorities, • What We’re Looking For:, • Caring, patient, and confident working with vulnerable people, • Strong communication and organisational skills, • Good computer skills — able to write support logs, emails and update client records, • Ability to work independently and manage your caseload, • Previous experience in support work is helpful but not essential, • Willingness to travel between properties What We Offer: • Training and development opportunities, • Supportive team environment, • Career progression, • The opportunity to make a real difference Apply now to join our growing team!

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  • Bartender
    Bartender
    1 month ago
    £12.5–£14 hourly
    Full-time
    London

    Templar in the new bustling district of Stratford Cross London, is an all-day modern European wine bar & restaurant. Close to The London Stadium and the new East bank cultural quarter. For residents and park visitors alike, we invite to enjoy a convivial unpretentious and welcoming atmosphere. Serving an accessible succinct menu of creative small & sharing plates. Focusing on bold robust flavours and showcasing seasonal produce. Dining, enjoying a glass of wine or cocktail at the bar, table or terrace in a space for 45 guests referencing the style and décor of mid-century modernity. We serve a rotating list of low intervention wines with many options to discover something new by the glass as well as an inventive capsule cocktail collection We are located Stratford Cross E20 - A vibrant Zone 2 residential and commercial district. We are a small team and are looking for the right people to join us . This position is ideal for someone who lives locally. Job Summary: We are seeking dedicated bartenders to join our team. , you will be responsible for providing excellent customer service, prepping & taking orders, organising the bar and delivering food and beverages in a timely manner. Duties: • Greet customers warmly and take their food and drink orders, • Memorize the menu and daily specials to make recommendations, • Serve food and beverages promptly and accurately, • Check on customers regularly to ensure satisfaction, • Handle cash and credit card transactions, • Collaborate with kitchen staff to ensure orders are accurate and delivered promptly, • Upsell additional products when appropriate, • Requirements:, • apply knowledge & experience of cocktails to deliver consistent product, • have a desire for creative input, • Able to communicate clearly in spoken and written English, • Previous experience in a restaurant or hospitality setting is preferred, • Knowledge of food safety practices, • Basic math skills for handling payments, • Excellent time management skills to handle multiple tables efficiently, • Job Types: Full-time, Permanent, • Pay: £12.50-£15.00 per hour, • Expected hours: 24 – 40 per week, • Additional pay:, • Performance bonus, • Tips, • Benefits:, • Company pension, • Discounted or free food, • Employee discount, • Sick pay, • Schedule:, • 8 hour shift, • Day shift, • Night shift, • Weekend availability, • Ability to commute/relocate:, • London: reliably commute or plan to relocate before starting work (required), • Experience:, • Hospitality: 1 year (required), • Language:, • English (required), • Licence/Certification:, • Food Hygiene Certificate (preferred), • Work authorisation:, • United Kingdom (required), • Location:, • London (required), • Work Location: In person, • Expected start date: 18/11/2024

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  • Barista/ FOH
    Barista/ FOH
    1 month ago
    £14–£16 hourly
    Full-time
    London

    Job Summary: NEW OPENING! We are seeking a friendly, motivated, and experienced Barista & front of house to join our team at Les Filles Cafe. The ideal candidate will have a passion for coffee and providing exceptional customer service. You will be responsible for preparing and serving a variety of coffee drinks, maintaining a clean and welcoming environment, and ensuring customer satisfaction. Key Responsibilities: Customer Service: Greet customers warmly and assist them in selecting beverages and food items. Provide information on our menu, answer questions, and handle special requests. Drink Preparation: Prepare and serve a wide variety of coffee and tea drinks, including espresso-based beverages, drip coffee, and specialty drinks. Follow recipes and presentation standards. Equipment Maintenance: Operate and maintain coffee-making equipment, such as espresso machines, grinders, and brewers. Ensure machines are clean and in proper working order. Food Handling: Prepare and serve light food items such as pastries, sandwiches, and salads. Follow health and safety regulations for food handling and preparation. Cash Handling: Accurately process transactions using the POS system, handle cash, credit card payments, and provide correct change. Maintain a balanced cash drawer. Cleanliness: Maintain a clean and organized workspace, including the coffee bar, seating area, and restrooms. Perform regular cleaning tasks as per the cleaning schedule. Stock Management: Monitor inventory levels and restock supplies as needed. Inform the manager of low stock levels and assist with inventory counts. Team Collaboration: Work effectively with other team members to ensure smooth operations. Communicate openly and contribute to a positive work environment. Qualifications: MUST HAVE BARISTA EXPERIENCE, PLEASE DON’T APPLY IF YOU DON’T HAVE ANY EXPERIENCE. Skills: High proficiency in operating coffee equipment. Strong customer service skills with a friendly and approachable demeanor. Ability to multitask and work efficiently in a fast-paced environment. Good communication skills and the ability to work as part of a team. Knowledge: Basic knowledge of coffee brewing techniques and various coffee beans and blends. Attributes: Attention to detail, reliability, punctuality, and a positive attitude. Physical Requirements: Ability to stand for long periods, lift up to 25 lbs, and perform repetitive tasks.

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  • Sommelier
    Sommelier
    1 month ago
    £16–£17 hourly
    Full-time
    London

    Sommelier Full time Recruitment Day: 13th November Please walk in with your CV anytime between 11am to 5pm on the day. The Role As Sommelier you will report and closely work with the Assistant Head Sommelier and support all aspects of wine service. The role presents the opportunity to develop international wine knowledge, especially French wine, and master the art of fine wine service. The Sommelier works closely with the in-house team of Sommeliers in implementing the delivery of the finest details of wine service, such as appropriate glassware standards and wine service equipment. Skills and Experience requirements As Sommelier you will be expected to have good wine knowledge and be in possession of level 2 WSET, as well as working experience in a high-end restaurant of at least 2 years. The ideal candidate will be presentable, focused, efficient and with the ambition and long-term commitment to develop into a more Senior role in a renowned establishment. Salary and Company Benefits • Competitive Salary, • Free staff meals prepared daily by our very own accomplished chefs, • Personal training and development programme, including wine tasting and trips, • 30% food and beverage discounts throughout the company worldwide, • Long service recognition and rewards, • Life Assurance and 24/7 GP consultation access via WeCare Only candidates with the legal right to work in the UK are eligible to apply

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  • Front of House Team Member
    Front of House Team Member
    2 months ago
    £16–£18 hourly
    Full-time
    London

    PARK CHINOIS RECRUITMENT DAY All Level Restaurant Staff • Waiter/Waitress & Head Waiter/Waitress, • Bartenders, • Sommeliers Are you passionate about exceptional service and elegant dining? Do you have a keen eye for detail and a love for Chinese cuisine? We are seeking experienced, polished, and professional floor and kitchen staff to join our dynamic team at our renowned Chinese fine dining restaurant, located in the heart of Mayfair. If you are ready to bring your great personality to our beautiful venue, we would love to meet you. Recruitment Day: Tuesday - 4th November 2025 @11am - 5pm Please feel free to walk in for an interview with you CV on the date above at your convenient time between 11am to 5pm. No direct invite/confirmation needed. What We Offer: • Up to £17.00ph + a generous share of credit card and cash tips (Bartenders, Sommeliers & Waiting Staff), • Staff meals prepared twice daily, • Training and Career Development, • A Prestigious Working Environment, • 50% dining discounts throughout the company worldwide What We're Looking For: • Previous experience as a Waiter/Waitress/Bartender (Chinese cuisine a plus), • Excellent communication and interpersonal skills, • Impeccable grooming and presentation, • A calm, courteous, and confident demeanour under pressure, • Refined skills in all aspects of table service and guest experience, • Chinese cuisine knowledge is desirable for waiting staff Only candidates with the legal right to work in the UK are eligible to apply.

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  • Hotel Receptionist
    Hotel Receptionist
    2 months ago
    £12.5–£13 hourly
    Full-time
    London

    We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care

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