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Plumber / Heating Engineer Edinburgh (Full-Time, Temp to Perm) Pay: £24 per hour Overtime: £30 per hour (CIS / Umbrella) Contract: Temp to perm (salary review after 13 weeks) Benefits: Van, fuel card, company uniform, company credit card provided We are currently recruiting for an experienced Plumber / Heating Engineer to join a well-established maintenance team based in Edinburgh. This is a full-time... ZIPC1_UKTJ

Are you looking for a role where you can build strong foundational finance skills while being part of a collaborative and growing organisation? W&A is supporting a well-established and highly regarded property business to appoint a Finance Assistant. This role is based in Edinburgh and offers flexibility around working hours, with both full-time and part-time arrangements (30 - 37.5 hours) considered. This is a permanent opportunity. The Opportunity This is an excellent opportunity to join a supportive finance team within a diverse commercial property environment. You'll play a key role in maintaining accurate financial records across multiple entities while gaining exposure to month-end processes, reporting, and wider business operations. Key Responsibilities • Maintain purchase and sales ledgers across a portfolio of entities, • Process invoices and manage supplier payment runs accurately and on time, • Issue invoices and monitor outstanding balances, supporting credit control activities, • Assist with month-end processes, including reconciliations and reporting, • Prepare balance sheet reconciliations and support management accounts production, • Produce regular cash reporting and analysis, • Respond to queries from suppliers and internal stakeholders, • Support audit preparation and year-end processes What You'll Bring • Previous experience in a finance or accounts assistant role, or relevant exposure within an administrative role, • Strong Excel skills and confidence using finance systems (experience with ERP systems beneficial), • High level of accuracy and attention to detail, • Strong organisational skills with the ability to manage competing deadlines, • Clear and professional communication skills, • A proactive, reliable approach with a willingness to learn Package Benefits • Competitive salary (dependent on experience), • Employer pension contribution, • Generous annual leave allowance, with increases linked to service, • Private healthcare and life assurance, • Flexible working arrangements, including part-time options, • Access to wellbeing initiatives and employee benefits schemes Why This Role? • Join a respected and financially strong organisation with a long-term growth strategy, • Gain broad exposure across multiple entities and finance processes, • Work within a collaborative and supportive team environment, • Opportunity to develop your skills and progress your career, • Be part of a business that values people, community, and sustainability To learn more or apply, please contact Laura Buchanan Owen for a private and confidential discussion. Alternatively, submit your CV and we'll be in touch. Please note, due to a high volume of applications only successful candidates will be contacted.

If you have any questions or are interested in learning more about the role, please contact the People Team and we will get back to you as soon as possible.

GENERAL DESCRIPTION: The Project Finance and Economic Modeller will be responsible for handling the Project Finance documents and coordinating lender responses and requests and manage the economic evaluation and analysis for Ocean Winds in the UK. Lastly, the Project Finance Associate will be responsible for the management of the loan structure and project credit support. This role will report to the Head of Corp. and Financial Planning UK and work closely with the wider corporate finance team. MAIN ACCOUNTABILITIES: • Coordinate lender responses and requests, updating DSCR statement making debt repayments & distributions, addressing any ad-hoc waiver request, • Coordinate the lender covenant monitoring process, ensuring that areas of potential non-compliance are identified and escalated., • Coordinate reporting to lenders, being aware of deadlines and deliverables and interact with the rest of the teams within the company providing inputs in a timely manner., • Continuously maintain, enhance and operate economic models to provide reporting to the project management team, UK business unit finance team and project stakeholders such as lenders and lenders’ advisors., • Engage with wider project team including project controls, commercial and technical staff to define and optimise the interface between project cost and technical parameters and the financial model., • Provide detailed analysis of the ongoing economics of projects which can be reported at board level., • Provide regular and ad hoc analysis to support project and financial decision-making processes., • Support yearly business planning with regards to financial modelling and contribute to the integration between project financial models and requirements of project sponsors and lenders., • Engage with independent financial advisors where required in order to develop and validate financial models and associated assumptions., • Support shareholders to place and manage equity bridge loans., • Support the project treasury teams in administering and tracking loans for UK projects. PREFERRED ACADEMIC AND PROFESSIONAL EXPERIENCE: • A degree in finance, economics, mathematics or engineering is required., • Demonstrable professional experience in economic/financial modelling is required, • Professional experience of economic/financial modelling in the context of energy/infrastructure projects is highly desirable. REQUIRED KNOWLEDGE: Demonstrable knowledge/skills in the following areas is required: • Advanced Excel based modelling skills., • Demonstrable business, economic and financial knowledge., • Knowledge of energy or other infrastructure projects. Demonstrable knowledge/skills in the following areas is desirable: • Corporate and energy project finance structuring., • Renewable energy technologies and project economics., • UK tax and accounting practices. SKILLS/ COMPETENCIES: • Self-starter with a proactive approach., • Ability to communicate across all levels of the project team and to engage (where required) with external stakeholders., • Attentive to detail with strong logical structuring, written communication, organisational and time management skills. LANGUAGES: The project has an international team of employees and the working language is English. Candidates need to be fluent in English both spoken and written. Proficiency in other languages will be valued. LOCATION/ MOBILITY: Location in Edinburgh, office hours to be discussed. EQUAL OPPORTUNITIES STATEMENT: At Ocean Winds, we celebrate all the differences that make individuals unique. We are building a diverse energy workforce, where differences in every form (culture, background, ability, or lived experience) are valued by all, bringing greater perspectives, ideas, and knowledge. You might not meet every single requirement listed. But, if this role speaks to you, we encourage you to apply. Potential and passion can be just as important as any other requirement. We are proud to be a diverse and inclusive team where everyone is welcome, and we’re committed to making our hiring process as open and supportive as possible. If you need any adjustments or accommodations during the process, please don’t hesitate to let us know. We’ll do everything to help. Please feel free to reach out by reaching out to us at for the same. By selecting “Apply” above, you indicate: You have read and acknowledge OW Candidates Privacy Notice: .

Are you an experienced leader in the removals industry? We are seeking a dynamic Removals Branch Manager to oversee our clients' Edinburgh branch. This role is responsible for driving branch success, ensuring profitability, and leading a high-performing team. If you have a strong background in removals, transport compliance, and business development, this could be the perfect opportunity for you. Key Responsibilities: • Oversee the removals branch performance, including KPIs, profit and loss, and cost control., • Develop and implement business strategies to drive sales and revenue growth., • Identify new removals business opportunities, build client relationships, and secure contracts., • Ensure compliance with all transport and health & safety regulations., • Manage the removals branch resources efficiently, including staffing, training, and operational needs., • Lead, mentor, and develop a successful removals branch team., • Conduct client visits, attend networking events, and strengthen client relationships., • Monitor market trends and competitor activity to maintain a competitive edge., • Ensure all the removals company's premises and assets are maintained and secure., • Oversee credit control and financial reporting for the branch., • Implement company policies and procedures in line with strategic goals., • Attend management meetings and contribute to regional or group initiatives Key Skills & Experience: • Proven experience in a management role within the removals and relocation industry., • Strong knowledge of domestic and commercial removals services., • Understanding of transport legislation, fleet management, and health & safety compliance., • Excellent leadership, problem-solving, and decision-making skills., • Ability to drive business growth through strategic planning and relationship-building., • Strong financial acumen, including P&L management and cost control.

Role Purpose Our client is an exciting start-up, within the Bridging Finance space. We are looking for an Underwriter to join the team, to underwrite and process all new finance applications from receipt of application through to offer. The primary objective is to thoroughly assess the applicant’s financial credentials, match the case against lending criteria, and decide whether to approve (in principle) or decline the application. You will coordinate with relevant stakeholders, run credit checks, and apply general underwriting practices to ensure prompt and accurate decisions. Role Duties • End to end case ownership to ensure overall positive broker / customer outcome., • Assess and underwrite new business cases in a pragmatic manner, verifying applicant information, documentation and supporting evidence., • Demonstrate a desire to underwrite cases by suggesting alternative options on how a case may be acceptable as opposed to declining outright whilst still fully complying with Credit Policy and KYC governance., • Focus on fostering positive relationships with both Brokers and customers, regardless of outcome, • Compose Finance rationale that ensures Finance decision is clearly structured and documented covering both credit and CDD (KYC/Anti Money Laundering) in line with policies and any potential risks mitigated., • Work cases in an efficient manner utilising the processes and policies in place to contribute to the business meeting agreed Service Level Agreements both internally and externally., • Work collaboratively with all functions and business areas ensuring excellent customer service and identify opportunities to streamline the underwriting and approval process. Skills & Experience • Proven track record in an underwriting, credit assessment, or finance processing role., • Familiarity with home finance lending, personal lending, or similar credit products., • Proficient with Microsoft Office (Word, Excel) and finance origination systems., • Demonstrated numerical and analytical abilities to assess creditworthiness accurately., • Proven capability to make informed decisions under time pressure., • Understanding of relevant financial regulations and lending standards.

Glasgow City Centre | Permanent | Full‑time \n\n £24,000- £25,000 | Study Support | Excellent Career Development \n\n \n\n Are you a motivated finance graduate looking to kick‑start your accounting career? An established organisation based in central Glasgow is seeking an ambitious Trainee Accounts Assistant to join their growing finance team. \n\n This role offers hands‑on experience, professional development, and full study support toward your finance qualifications. \n\n \n\n The Role \n\n As a Trainee Accounts Assistant, you will support the finance team with a range of day‑to‑day accounting tasks while developing key technical skills and knowledge. You’ll work closely with experienced colleagues who will help guide your development as you progress toward qualifications such as ACCA or CIMA. \n\n Key Responsibilities \n\n Financial Processing \n\n\n\t • Assist with preparing and posting sales and purchase invoices\n\t, • Help complete bank reconciliations and maintain financial records\n\t, • Assist with monitoring outstanding balances\n\t, • Contribute to basic financial reporting\n\t, • Support audit preparation and documentation requests\n\n\n \n\n About You \n\n Education \n\n\n\t • Finance‑related degree is essential\n\t, • Good working knowledge of Excel\n\t, • Strong numerical skills and attention to detail\n\t, • Excellent organisation and time‑management\n\t, • Positive, eager to learn, and proactive in your approach\n\t, • Effective communicator and team player\n\n\n \n\n What’s on Offer \n\n\n\t • Competitive Salary\n\t, • Full study support for professional qualifications\n\t, • Career progression opportunities\n\t, • Supportive training environment\n\t

Opportunity to work with the UK & World's #1 Great Place To Work!! This opportunity supports the ongoing growth and expansion of our Glasgow finance team as we build additional capability to meet increasing demand and future development. The Manager, Banking will assume responsibility for the governance of the combined Hilton Centre of Excellence (CoE) and Shared Service Center (SSC) Europe Banking and Credit Card teams, based in Glasgow and India respectively. Working with the Director, OTC & Managers, Banking they will supervise, monitor & support the team in the delivery of the designated activities. The post holder will be expected to have day to day involvement with the team, and communicate said deliverables to key Hilton stakeholders. Key deliverables of the role will be to document and train the end to end processes in addition to contributing to the rollout of a new matching and reconciliation tool. What will I be doing? Under the direction and guidance of the Director, OTC the post holder will be charged with inputting on current best practice, which can be expected to be delivered by an upper quartile Banking operation. They will assist in supporting the delivery of strategies, ensuring Hilton’s Centre of Excellence delivers a seamless, efficient and customer focused experience, which maximizes on output without compromising the quality of service. Key to the success of the role will be the ability to communicate and influence at all levels, both internally and with external stakeholders, and with the ability to build and maintain strong business and 3rd party relationships. Participation in project management in respect of Banking tasks and the ability to simultaneously manage multiple tasks and deliver to tight deadlines are considered essential elements of this role. The post holder will possess the capacity to effectively contribute towards a strong customer-focused ethos whilst ensuring that a robust control environment is maintained from a hotel Banking perspective. The post holder will assume day to day responsibility European property specifics, promoting a pursuit of first-class service delivery. The person will drive delivery of Hotel Banking strategies and tightly govern the team on a day-to-day basis; this will require meticulous attention to detail, the ability to accurately interpret key business drivers within the Hotel Banking function and to take appropriate action where necessary. They will also support the Director and Banking Managers in the management of Hotel Banking Service Level Agreements (SLA’s), providing input to support development, refinement and ongoing monitoring ensuring that agreed service delivery metrics are met /exceeded. Essential Functions: Planning Activities • Support the implementation of strategy, goals, key initiatives and priorities for the function., • Plan the Banking team workloads and priorities, ensuring all key department tasks are completed to scheduled timelines and checklists are updated accordingly., • Influence and motivate the team, ensuring all function tasks are performed in the most efficient and effective way., • Maintain and revise, where necessary, all controls documentation in line with the organisation SOX compliance routines and deliverables., • Implement processes to support the successful conclusion of all SOX compliance testing and reviews, including peer checks, checklists and other such tools., • Project Lead / Support for Banking projects as required. Organising Activities • Implement and manage function processes to ensure strategy and goals are achieved., • Coordinate with third-party service providers to ensure all necessary information is compiled, reviewed and approved, where necessary, for the specific activities associated with operating a successful Accounting function., • Serve as liaison for maintaining client & stakeholder relationships, resolving their concerns, and escalating to leadership if necessary. Controlling & Co-ordinating Activities • Evaluate the effectiveness of current processes, recommend and implement actions to streamline the processes and maximize efficiency., • Oversee day to day reconciling activities and oversee the delivery of the monthly reconciliations, • Review and monitor SLA and OLA to ensure agreed service delivery in accordance with agreement and take corrective action as needed., • Review and book key closing journal entries and other reports activities completed Staffing Activities • Recruit, supervise and evaluate Banking team members and build competence with relevant employees through training and best practice sharing., • Manage the objectives for the team and how those objectives are going to be accomplished., • Carry out and monitor team member performance reviews, providing feedback and supporting development. Required Qualifications Relevant experience in a banking / Treasury accounting role Project management experience

Opportunity to join the UK & World's #1 Great Place To Work!! This opportunity supports the ongoing growth and expansion of our Glasgow finance team as we build additional capability to meet increasing demand and future development. What will I be doing? Under the guidance of the Team Leader OTC, you will be responsible for the delivery of OTC processes to the agreed timetable and Service Level Agreements. The role holder will ensure Hilton’s Centre of Excellence offers a seamless, efficient and customer focused experience which maximises on output without compromising the quality of service. The ability to recognise how to maximise process efficiencies and effectiveness is considered beneficial. Essential Functions in more depth: • Liaise with key customers and stakeholders to collect cash in line with OTC processes, • Contribute to the streamlining of processes within the function, suggesting better ways of performing tasks, • Internal and external international fee credit and collections activities ensuring targets are met on a monthly basis, • Prepare communication files for allocated customers for review by Senior Analyst and Team Leader, • Actively participate in team meetings, huddles, etc. pertinent to work assignments and other business related activities as required, • Contribute, where required, to the collation of the relevant metrics in relation to team activities and drive improvement across the business, • Assist Team Leader & management team with the coordination of information & reporting as requested including data collation for Debt Committees and Director of Franchise Support/Brand Performance Support/Owner Relation meetings, • Provide input to the Team Leader and management in evaluating the effectiveness of processes and implement actions to streamline the processes and maximise efficiency, • Review aged debt and unallocated cash, suggesting actions to ensure any aged balance is appropriately explained with corrective action taken to resolve, • Provide input to the review and monitoring of SLAs / OLAs to ensure all agreed service delivery in accordance with agreement(s)., • Work with allocations and other functions to monitor and resolve queries and escalated items, ensuring the required payment cycles are maintained, • Complete all required monthly closing activities and as instructed by Team Leader, • Pursue all external and internal fee debt both by telephone and in writing, • Provide input to discussions on issuance of Pre Default notices and Notice of Defaultss, • Perform analysis & reconciliations of customer accounts as required to resolve allocation/payment/WHT variances, • Review & reconcile payment plans for accurate compliance status where required, • Escalate large debt amounts / past due accounts to Team Leader, Corporate Collections for discussion with leadership and relevant stakeholders – Brand Performance Support/Owner Relations/Legal/Directors of Franchise Support, • Engage with other location teams to obtain input to resolve disputes within agreed SLAs and maintain resolution documentation per Hilton standards, • Work with Team Leader to identify and propose any adjustments required, providing the relevant support documentation in line with control requirements, • Ensure the privacy and security of confidential information ensuring maintenance of records and documentation in line with Hilton standards, • Contribute to the completion of special initiatives as directed by the Team Leader Corporate Collections / OTC Leaders, • Research and respond to information requests from internal departments and management, • Serve as liaison for maintaining client relationships, resolving their concerns, and escalating to leadership if necessary Experience and Skills: • Self-starter with a ‘can-do’ approach who takes an initiative in implementing goals, comfortable operating with a cool-head under time constraints, and effectively handle concurrent demands, • Able to handle multiple demands and appropriately prioritise responsibilities, • Critical thinkers who use both quantitative and qualitative analytical skills – including the use logic and reasoning – to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems, • Strong inter-personal skills and able to maintain effective working relationships with co-workers, managers and clients with well-developed written and verbal communication and comprehension skills, • Good knowledge of finance modules of an ERP system such as SAP, Oracle, PeopleSoft, • Experience in identification of process improvement, refinement and automation opportunities, • Language skills would be advantageous What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: • High school/GED, • Collections experience and/or fluent German speaking skills, • Proficiency in Microsoft Excel, Word, and Outlook, • Willingness to support business hours of regions supported by the team if required Preferred • Bachelor’s degree

Capital Theatres – Who we are Capital Theatres is Scotland’s largest theatre charity. Our three distinctive venues in Edinburgh - Festival Theatre, King’s Theatre and Studio Theatre - offer over 700 extraordinary performances each year. From drama to dance, to musicals and family shows, live music and pantomime, we entertain and inspire audiences of all ages. We want everyone to have access to the arts in a way that works for them, whether that’s on our stages or out in the community. We are committed to nurturing everyone’s creative journey, supporting emerging talent and contributing to the future of the theatre sector. Our vision To share extraordinary live experiences with everyone. Our mission To build a sense of belonging across our theatres by enriching lives through creative programmes and strong partnerships. Our values We care • We take a people-centered approach, • We go above and beyond so everyone feels welcome, • We are thoughtful, respectful and sincere We hare • We are collaborative, transparent and inclusive, • We truly listen and respond, • We are committed to widening access We dare • We rise to any and every challenge, • We are ambitious in outlook, • We are courageous Together we deliver • We have a ‘can do’ attitude and take pride in our professionalism, • When we collaborate, there is unmistakable energy, • We are trusted to deliver quality experience every time Purpose of the role The Facilities Manager supports the Head of Facilities in managing the day-to-day operational delivery of maintenance, environmental management, and contractor oversight across all venues. Direct line management of in-house technical maintenance team, carry out various repairs and planned preventative maintenance across all venues and technical disciplines (HVAC, BMS, Plumbing, Electrical, Joinery, Compliance). This role ensures buildings are maintained to the highest standards, safety compliance is upheld, and teams are coordinated efficiently to provide an exceptional experience for staff, visiting companies, and customers. It is a proactive, hands-on role with both operational and supervisory responsibilities. Main duties and responsibilities Maintenance & Technical Services • Support and participate in the planning, implementation and monitoring of the Planned Preventative Maintenance (PPM) regime., • Work with the maintenance team to deliver day-to-day repairs, inspections, and technical checks, getting hands on when required., • Ensure statutory compliance, maintaining accurate building logs, inspection records, and contractor documentation., • Assist with managing specialist contractors (e.g., HVAC, electrical, life safety systems)., • Identify maintenance issues proactively and prioritise works alongside the maintenance team., • Support capital improvement projects through coordination, scheduling, and ensuring contractors adhere to RAMS and H&S requirements., • Allocate and oversee workloads and operational priorities., • Encourage teamwork and professional development. Processes, Controls & Compliance • Assist with enforcing all relevant Health & Safety, Environmental Health, Licensing and financial control procedures., • Support venue inductions for contractors and visiting staff., • Ensure accurate logging of faults, maintenance and compliance data. People Leadership • Motivate, support and guide the maintenance team., • Contribute to training, development planning, and regular performance conversations., • Promote teamwork, initiative, accountability, and a customer focused mindset. Minimising Environmental Impact • Support delivery of sustainability plans aligned with the Theatre Green Book and CT’s net zero ambitions., • Monitor energy usage, waste reduction and environmental performance data relative to the buildings and services., • Identify opportunities for reducing environmental impact through improved building operation., • Make suggestions for capital improvements or changes in how we operate to reduce our environmental impact Capital Projects & Operational Planning • Assist in planning and implementing works within the capital expenditure plan., • Ensure project activities are well coordinated with operational schedules., • Support budget monitoring, supplier reviews and cost effectiveness evaluations. Health and Safety • Assist Head of Facilities in their role as Health and Safety Officer; including audits, walk rounds, investigations, monitoring H&S and updating risk assessments, • Deputise where require for the Head of Facilities health and safety role Stage Door and Cleaning Services • Support and Deputise for Head of Facilities. Key Results Areas • Providing a clean, comfortable, warm and safe environment for customers, staff and visitors, • Champion a responsive service to customers, visiting companies and colleagues, • Carry out a planned preventative maintenance and repairs across all sites, • Manage & direct the in-house maintenance team, • Management of contractors onsite, • Supporting a responsive, solution focused service culture, • Deputising for the Head of Facilities when required, including health & safety duties, • Coordinating resources, staff and contractors to meet operational priorities., • Implementing accurate and consistent processes and controls, • Assist with capital improvement projects, • Contributing to environmental performance improvements, including energy, waste, and sustainability initiatives., • Ensuring all buildings and associated plant & equipment are kept in a safe, compliant, and fully operational condition. These main duties and responsibilities are indicative and not exhaustive. Other duties may be necessary to fulfil the purpose of the post. This job description may be periodically reviewed and revised by the CEO and the Board in consultation with the post holder. About you We are committed to building an organisation that reflects the communities we serve across the City of Edinburgh and beyond. Our venues are for everyone, and we value teams made up of people with a wide range of backgrounds, perspectives, and lived experiences We do not discriminate on the basis of race, colour, religion or belief, gender or gender identity, sexual orientation, age, disability, or any other protected characteristic as defined by the Equality Act 2010.The opportunity to work with us is accessible to all, whatever your background or life experience, for example if you: • Are D/deaf, have a disability or a long-term health condition that affects day-to-day life, • Identify as neurodiverse, including dyslexia, dyspraxia, dyscalculia, ADHD, or being autistic, • Grew up in a household receiving Universal Credit or state benefits, • Have lived in council or social housing, or been on a housing register, • Have experienced homelessness or lived in sheltered accommodation, • Have experience of being in care at any point in life, • Have been a refugee or asylum seeker, • Are from the African, South, East and South–East Asian, Middle East, Latinx or North African diaspora, or have experienced racism If you require this job description in another format, or need adjustments to apply or interview, please contact our recruitment team, we will ensure you have the support and information needed to participate fully.

Join Our Team as a Security Operations Centre (SOC) Operator!\n\nAre you ready to step into a vital role that ensures safety and security? Our client is looking for dedicated Security Operations Centre (SOC) Operators to support their Physical Security Operations Centre in Sighthill North, Edinburgh. If you thrive in a fast-paced environment and have a passion for customer service, we want to hear from you!\n\nContract Details:\n\nLocation: 100% Office Based in Sighthill North, Edinburgh\n\nPay Rate: £15.81 per hour, Night shifts attract additional payment for unsociable hours. \n\nContract Length: Until End of December 2026.\n\nShift Type: Rotating days and nights (12-hour shifts)\n\nShift Pattern: \n\nFull flexibility required; shifts include weekends and bank holidays.\n\nBlocks of day shifts followed by night shifts, with 4-5 rest days between rotations.\n\n10 hours paid, 2 hours unpaid breaks per shift.\n\nAbout the Role:\n\nIn this dynamic desk-based role, you'll be at the forefront of security operations, managing a high volume of live incidents, alarms, and inquiries across various channels, primarily via telephone. You'll be working in a busy environment handling a high volume of incidents across the estate, requiring the ability to prioritise and work at pace throughout the shift.\nYour calm demeanour and attention to detail will help ensure the safety of colleagues, customers, and property.\nThis is not a physical security or guarding role, all work is carried out from a control room environment. \n\nKey Responsibilities:\n\nReceive and manage inquiries via telephone, email, and IT ticketing systems.\nMonitor and respond to physical security alarms and incidents.\nHandle high volume inbound and outbound calls with professionalism.\nManage incidents from start to finish, following approved systems and playbooks.\nLiaise with colleagues, suppliers, contractors, and emergency services.\nAccurately document all incidents and actions taken.\nContribute to continuous improvement and quality assurance activities. \n\nWho We're Looking For:\n\n Essential Skills:\n\n- Strong customer service or call centre background.\n\n- Confident in handling high-volume telephone calls.\n\n- Ability to remain calm and focused under pressure.\n\n- Excellent attention to detail and accuracy.\n\n- Strong IT literacy and ability to work across multiple systems.\n\n- Clear and professional communication skills.\n\n- Self-motivated and comfortable working independently, especially during night shifts.\n\nDesirable Experience:\n\n- Background in security operations, alarm monitoring, or incident response.\n\n- Familiarity with IT ticketing systems (e.g., ServiceNow).\n\n- Experience in regulated or time-critical environments.\n\nIdeal Candidate Profile: \n\nCalm and resilient under pressure.\nStrong communicator with excellent customer service instincts.\nHighly organised and detail-focused.\nProactive and motivated.\nComfortable with a phone-heavy role and independent working during nights. \n\nTraining and Support: \n\nEnjoy a structured 6-week training program with classroom learning, on-the-job coaching, and buddying with experienced operators.\nOngoing senior support is available during nights and weekends. \n\nPerformance Measurement:\n\nYour performance will be assessed through SLA adherence, accuracy in incident handling, and your ability to work at pace in a high-volume environment.\n Vetting & Compliance:\n\nFull vetting required (DBS and credit checks).\nCandidates must be eligible to work in the UK.\n Why Join Us? \n\nInitial contract until December with a strong likelihood of internal movement for high performers.\nRegular permanent and contract opportunities within the organisation.\nExposure to a wider Physical Security and Operations team. \n\nIf you're ready to make a difference and be part of a dedicated team, apply now! Your next career adventure awaits!\n\nAdecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nWe use generative AI tools to support our screening process to ensure a fair and consistent experience for all applicants. All final hiring decisions are made by our recruitment team.\n\nIf you do not hear from us within five working days, your application may not have progressed on this occasion. We encourage you to apply for future opportunities.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Join Our Team as a Security & Operations Control Analyst (Security Operations Centre / Control Room Based) \n\nAre you ready to step into a vital role that ensures safety and security? Our client is looking for dedicated Security Operations Centre (SOC) Operators to support their Physical Security Operations Centre in Sighthill North, Edinburgh. If you thrive in a fast-paced environment and have a passion for customer service, we want to hear from you!\n\nContract Details:\n \n Location: 100% Office Based in Sighthill North, Edinburgh\n\nPay Rate: £15.81 per hour, Night shifts attract additional payment for unsociable hours.\n\nContract Length: Until End of December 2026.\n\nShift Type: Rotating days and nights (12-hour shifts)\n\nShift Pattern: \n\nFull flexibility required; shifts include weekends and bank holidays.\n\nBlocks of day shifts followed by night shifts, with 4-5 rest days between rotations.\n\n10 hours paid, 2 hours unpaid breaks per shift.\n\nAbout the Role:\n\nIn this dynamic desk-based role, you'll be at the forefront of security operations, managing a high volume of live incidents, alarms, and inquiries across various channels, primarily via telephone. You'll be working in a busy environment handling a high volume of incidents across the estate, requiring the ability to prioritise and work at pace throughout the shift.\nYour calm demeanour and attention to detail will help ensure the safety of colleagues, customers, and property.\nThis is not a physical security or guarding role, all work is carried out from a control room environment. \n\nKey Responsibilities:\n\nReceive and manage inquiries via telephone, email, and IT ticketing systems.\nMonitor and respond to physical security alarms and incidents.\nHandle high volume inbound and outbound calls with professionalism.\nManage incidents from start to finish, following approved systems and playbooks.\nLiaise with colleagues, suppliers, contractors, and emergency services.\nAccurately document all incidents and actions taken.\nContribute to continuous improvement and quality assurance activities. \n\nWho We're Looking For:\n\n Essential Skills:\n\n- Strong customer service or call centre background.\n\n- Confident in handling high-volume telephone calls.\n\n- Ability to remain calm and focused under pressure.\n\n- Excellent attention to detail and accuracy.\n\n- Strong IT literacy and ability to work across multiple systems.\n\n- Clear and professional communication skills.\n\n- Self-motivated and comfortable working independently, especially during night shifts.\n\nDesirable Experience:\n\n- Background in security operations, alarm monitoring, or incident response.\n\n- Familiarity with IT ticketing systems (e.g., ServiceNow).\n\n- Experience in regulated or time-critical environments.\n\nIdeal Candidate Profile: \n\nCalm and resilient under pressure.\nStrong communicator with excellent customer service instincts.\nHighly organised and detail-focused.\nProactive and motivated.\nComfortable with a phone-heavy role and independent working during nights. \n\nTraining and Support: \n\nEnjoy a structured 6-week training program with classroom learning, on-the-job coaching, and buddying with experienced operators.\nOngoing senior support is available during nights and weekends. \n\nPerformance Measurement:\n\nYour performance will be assessed through SLA adherence, accuracy in incident handling, and your ability to work at pace in a high-volume environment.\n Vetting & Compliance:\n\nFull vetting required (DBS and credit checks).\nCandidates must be eligible to work in the UK.\n Why Join Us? \n\nInitial contract until December with a strong likelihood of internal movement for high performers.\nRegular permanent and contract opportunities within the organisation.\nExposure to a wider Physical Security and Operations team. \n\nIf you're ready to make a difference and be part of a dedicated team, apply now! Your next career adventure awaits!\n\nAdecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nWe use generative AI tools to support our screening process to ensure a fair and consistent experience for all applicants. All final hiring decisions are made by our recruitment team.\n\nIf you do not hear from us within five working days, your application may not have progressed on this occasion. We encourage you to apply for future opportunities.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Client Accounts Manager - Edinburgh Client Accounts Manager - where numbers, clients and real responsibility meet Vets4Pets Fort Kinnaird | Edinburgh 13.00- 16.00/hr | Full-time | Weekdays Not your typical accounts role. If you enjoy working with numbers and people - and take pride in getting things properly sorted - his could be a great fit. We're looking for a Client Accounts Manager to take ownership of client accounts, insurance processes and financial communication within our practice. You'll be joining a well-established, supportive team where collaboration matters. While this is a back-office, telephony-based role, you'll be speaking with clients daily -helping resolve account queries, guiding them through insurance processes, and bringing clarity to what can sometimes feel complicated. What you'll be doing • Managing client account queries and outstanding balances, • Handling insurance claims and pre-authorisations, • Liaising with clients, insurers and finance providers, • Keeping records accurate and up to date, • Monitoring and reducing debt levels, • Producing reports and spotting trends, • Someone who enjoys client interaction and building rapport, • A calm, professional communicator - especially when discussing finances, • Strong attention to detail and a methodical approach, • Logical thinking and good organisational skills We work in a busy veterinary setting where no two days are quite the same. Clients can sometimes be dealing with stressful situations, so conversations around finances need to be handled with empathy, clarity and reassurance. At times, things can move quickly - but you'll be supported by a team that works together and has each other's back. What success looks like (first 3 - 6 months) • Taking ownership of the insurance process, • Keeping debt within agreed target levels, • Confidently managing client accounts end-to-end, • Structured onboarding, • Shadowing with experienced team members, • 1:1 support RX Works, insurance portals, credit platforms, Pets at Home systems, Microsoft Teams/Excel Hours & flexibility • 40 hours, weekdays You'll play a key part in reducing confusion around veterinary finances, helping clients feel more informed and supported, and enabling the clinical team to focus on patient care. As the business develops, there will be opportunities to shape and expand this role based on your strengths. Apply Send your CV and an accompanying cover letter explaining: • your relevant experience, • why this role suits you

Opportunity to join the UK & World's #! Great Place To Work!! This opportunity supports the ongoing growth and expansion of our Glasgow finance team as we build additional capability to meet increasing demand and future development. The Interim Senior Analyst for Revenue Accounting will assume responsibility for coordinating and delivering the day-to-day processes that will ensure smooth running of the Revenue Accounting function within Hilton’s Centre of Excellence. Working with the Manager Revenue Accounting supporting the delivery of the function strategy and goals surrounding the processes involved in the delivery of accurate and timely reporting for our hotels. Position Summary: Under the guidance of the Manager Revenue Accounting, the post holder will be responsible for the delivery of Revenue Accounting processes to agreed timetables and Service Level Agreements. The Senior Analyst will ensure Hilton’s Centre of Excellence offers a seamless, efficient and customer focused experience, maximizing output without compromising the quality of service. The ability to maximise process efficiency and effectiveness is considered essential. The post holder will use their analytical skills to work through high volumes of data, identifying items for review and correction whilst working to tight daily deadlines: this will require a meticulous attention to detail, the ability to understand and interpret a high volume of data and make recommendations where appropriate. In addition, all tasks should be approached with a continuous improvement philosophy. The post holder is expected to identify improvements and support process changes as we seek opportunities to drive efficiencies and global standardization. Key to the success of the role will be the ability to communicate and influence at various levels, both internally and with external stakeholders. Experience in participating in projects, the ability to simultaneously manage multiple tasks and support the team to deliver to tight deadlines are considered essential elements of this role. Role Activities • Following direction and guidance from management, carry out and co-ordinate all required tasks demonstrating a strong understanding of the end-to-end process, • Assist the management team in driving the successful implementation of project initiatives, • Support the management team in evaluating the effectiveness of current processes and implementing actions to streamline the processes and maximise efficiency, • Document and maintain standard operating procedures, ensuring end to end process is clearly documented, • Monitor and manage own progress towards delivery of tasks and resolve open items; taking corrective action to ensure team goals and own objectives met, • Participate in the provision of guidance and support to the business of best practice, • Proactive management of excel templates ensuring strong controls in place to validate completeness & accuracy of formula to maintain integrity of large volumes of data, • Complete financial tasks such as daily credit card balancing, posting adjustments in OA, journals to Peoplesoft and Balance Sheet Reconciliations, taking ownership for resolving any reconciling items, • Review high volumes of data with advanced excel models using judgement to gain confidence that the results are reasonable and accurate flagging differences., • Highlight queries to Hotels taking ownership for resolution, or escalation where required, • Collaboration & relationship building with Hotel teams, including Front Office teams to discuss any posting / process issues whilst demonstrating ownership & knowledge of the subject, • Strong knowledge of company policies and associated controls ensuring tasks are completed in line with policy and any concerns are raised to Management, • Preparation & issuance of timely reports to Hotels, demonstrating ownership & understanding of data delivered, following the process through to completion, • Perform other duties as assigned for the continued success of department and to meet changing business needs Specific Job Knowledge, Skill and Ability The individual must possess the following knowledge, skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation. Required: • Ability to work with limited supervision, using own initiative with ‘can-do’ approach, thriving under pressure in a fast-paced environment, • Strong coaching skills to support relationships with co-workers with proven ability to provide feedback in a structured and professional manner, • Able to handle multiple demands and appropriately prioritise responsibilities, • Solid understanding of accounting principles and GAAP, • Good technical skills and experience of general ledger accounting and reconciliations, • Advanced excel skills with the ability to support & develop excel models, e.g. with formula, Macros, • Ability to use multiple systems and understand how they link together, to provide training to other team members and recommendations to management, • Ability to exercise sound judgment, critical thinking, quantitative & qualitative analytical and decision-making skills to consider the relative costs and benefits of potential actions and provide recommendations for optimal solutions, • Previous experience of working within a Shared Service Centre / Centre of Excellence environment, • Hospitality industry experience Qualifications Required: • Education: High School/GED, • Proven track record in an accounting/finance or equivalent working environment, • Additional: Some travel may be required occasionally Preferred: • Education: BA/BS/Bachelor’s Degree or equivalent relevant experience in lieu thereof, • Commencing studies for a professional accounting qualification/certificate i.e. ACCA or CIMA, • Supervisory experience

They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Join us as a Product & Proposition Manager, where you will develop and deliver frameworks to ensure our credit card products are com

World-Class British Manufacturer.Mechanical Components Manufacturer.Bespoke Seals/ gaskets/ components / flow control.Blue-chip manufacturing company.Basic salary (experience dependent).Home Office, Quality Company Car, Pension, Laptop / IPad, Mobile Phone, Credit Card.Scotland Home Based Can Live

Plumber / Heating Engineer Edinburgh (Full-Time, Temp to Perm).Temp to perm (salary review after 13 weeks).Van, fuel card, company uniform, company credit card provided.We are currently recruiting for an experienced.This is a full-time, on-site role focused on reactive plumbing and heating maintena

Are you passionate about making a difference in the world? The Borgen Project is an international organization that works at the political level to improve living conditions for people impacted by war, famine, and poverty. With 20 years of experience in advocacy, The Borgen Project has supported the passage of numerous bills benefitting close to 500 million people in developing countries. This internship focuses on content creation for BORGEN Magazine or The Borgen Project Blog . • Part-time (12 hours per week), • 12-week program, • Remote position, • Unpaid internship, • Flexible schedule — complete earlier if working ahead, • Write articles for BORGEN Magazine or the blog, • Research relevant topics, • Assist with The Borgen Project's advocacy efforts, • Assist with fundraising activities, • Unpaid internship (college credit available), • New programs begin every month, • You may choose your preferred start month

We are looking for a Home Based Credit Controller.

A dynamic start-up in finance is seeking an Underwriter to join their team in Edinburgh. Ideal candidates will have a track record in underwriting or credit assessment and familiarity with home finance lending.

A financial cooperative in Edinburgh is seeking a full-time Relationship Representative I to enhance member engagement and provide financial advisement.This role involves welcoming members, guiding them through financial solutions, and maintaining high accuracy during transactions.Candidates should

Strong relationship management, communication and time management skills. Solid comprehension of deposit, banking, brokerage, custody, investment management, mutual funds and credit products as each applies to their specific region's business segment.

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more.If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.Broadridge is strategically expanding its capabilities within public and private cr

A financial technology firm is seeking an experienced Product Manager for its Private Credit platform in Edinburgh.This role involves leading product development, managing market strategies, and driving technological advancement within private credit markets.The candidate should possess over 10 year

We’re delighted to be supporting one of our clients with the appointment of an experienced Head of Finance. Responsible for implementation of key finance and cashroom workflows. Financial Controller, Finance Business Partners, Head Cashier and Credit Controller.

At RBC Wealth Management Europe, we empower private clients—from professionals and entrepreneurs to charities and inheritors—to achieve their financial aspirations through tailored investments, strategic financial planning, trust services, credit solutions, and banking expertise. As a Director,

Credit Officer - SME Agriculture at Lloyds Banking Group.

M-KOPA is seeking a Data Scientist based in the UK to build predictive models that shape loan eligibility and pricing for millions of customers across Africa.

This opportunity is ideal for a detail-oriented Finance Assistant who enjoys combining finance operations with customer interaction. You’ll support a busy credit control and finance function, helping to ensure smooth transactional processes while enhancing the overall customer journey. You’ll jo

A leading financial services firm in Edinburgh is seeking a Senior Quants Risk Manager to ensure the integrity and robustness of models used in decision-making.This role involves leading reviews of asset pricing, liability valuation, and credit models, as well as collaborating with stakeholders in r

A leading UK bank in Edinburgh is seeking a Credit Risk Manager on a 12-month fixed-term contract. The ideal candidate will have a minimum of 4 years of experience in credit risk, with strong analytical skills and proficiency in SAS, SQL, and Excel.

BARCLAYS is seeking a Senior Credit Risk Analyst - Decision Engine in Edinburgh or Glasgow. This role involves analyzing financial data to assess credit risks and recommending loan decisions. The role offers an opportunity to work closely with external suppliers and ensures operational resilience wi

Join us as a Senior Credit Risk Analyst - Decision Engine within Barclays where you will help shape the future of banking by operating within the Banking Infrastructure function as part of the Acquisitions team, supporting decision engine configuration using a niche technical skillset. To be success

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited.Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited.Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on

Sitting in the Infrastructure & Exchanges directorate, the Capital Markets department oversees policy and supervision related to primary markets, post-trade activities, market abuse, short selling, wholesale cryptoassets, and benchmarks and credit ratings, including the regulation of benchmark admin

A recruitment agency is seeking a Finance Assistant to join a client's finance team in Scotland.The role involves processing purchase invoices, reconciliations, and credit control.The ideal candidate will have 3+ years of finance experience, strong AP & AR knowledge, and good Excel skills.The positi

M-KOPA is hiring a Senior Data Scientist for a fully remote position within their Credit & Underwriting team.

Optimise credit exposure to support growth within defined risk appetite. Minimum of 4 years of experience in a Credit Risk role. Excellent understanding of credit and affordability risk management.

This mid-senior level role involves sanctioning credit transactions and collaborating with various stakeholders to balance risk and reward.

Part Time Accounts Assistant (20 Hours) XERO EXPERIENCE ESSENTIAL Salary: £35,000 (Pro Rata) Location: Just out with Edinburgh City Centre Start Date: Immediate Working Pattern: Part-time, 20 hours per week - Ideally suited to five mornings per week, although alternative working patterns will be considered. Flexibility is required to provide holiday cover when needed. Our client, a highly reputable and growing organisation based just out with Edinburgh city centre, is seeking an experienced Accounts Assistant to join their team on a part‑time basis. This is an excellent opportunity for an organised and detail focused finance professional. Key Responsibilities You will play a vital role in supporting day‑to‑day finance operations, including: Inputting Sales and Purchase Invoices Processing Bank Reconciliations Completing VAT Returns Handling Purchase and Supplier Payments Credit Control duties Processing monthly journals (e.g., wages, stock movements) Maintaining accurate Payroll Records Managing and updating Client Holiday Charts Preparation of accounts to Trial Balance stage Assisting with the Year-End Audit Pack Carrying out other ad hoc finance tasks as required Key Attributes & Experience The ideal candidate will bring: Proven experience using Xero Strong competency with Microsoft Office, particularly Word and Excel Excellent written and verbal communication skills Flexibility and a proactive approach to work High attention to detail, strong organisational skills, and the ability to prioritise tasks Proven experience working to deadlines in a busy finance environment Ready to take the next step? If you're looking for a stable, supportive environment where you can develop your finance skills, we'd love to hear from you. This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

TSS are looking for a Retail Security Officer in Edinburgh, where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Contract Information: Position: Retail Security Officer Location: Edinburgh Pay Rate: £14.75 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work As a Retail Security Officer your duties include: • To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out the Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn and an SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits • 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T75) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Search are supporting the recruitment of a Credit Controller to join an established finance team based in Edinburgh on a permanent basis. This role offers ownership of the sales ledger and responsibility for managing credit control activity across the business, working closely with customers and internal teams to ensure timely and accurate cash collection. Your responsibilities will include: * Managing credit control activity end to end, ensuring balances are collected within agreed terms * Maintaining the sales ledger, including invoicing, statements and direct debit collections * Proactively contacting customers to resolve overdue accounts and manage payment plans * Monitoring aged debt, escalating risk and supporting bad debt decisions where required * Assessing customer credit limits and supporting credit policy * Ensuring revenue is recognised correctly and purchase orders are in place * Supporting wider finance tasks, including reconciliations and general administration * Providing guidance to non finance colleagues on credit related processes Skills and experience that will benefit your application: * Previous experience in a credit control role * Confident communicator, comfortable handling payment discussions * Strong attention to detail and good organisational skills * Ability to work independently and prioritise workload * Competent with Excel and finance systems * Experience with Finance systems What's in it for you: * Salary of £27,000-£31,000 * Stable, hands on role with clear ownership * Supportive finance team environment * On site parking and company benefits To apply or find out more: Please submit your CV at the earliest opportunity and/or get in touch at (url removed). Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Complaints Handler - Banking & Financial Services (Remote) We are currently recruiting on behalf of a leading client for multiple Complaints Handler roles within a Banking & Financial Services environment. Our client is recognised for delivering outstanding customer experience and is looking to strengthen their Financial Services complaints team due to continued growth. Start Dates: Various throughout 2026 Salary: From £30,000 per annum Location: Work From Home Training: 2 weeks training + 2 weeks Grad Bay Contract: Permanent, Full Time (40 hours) - fully flexible requiredJob Profile Summary We are looking for a highly motivated individual who consistently delivers on customer promises and demonstrates strong knowledge of products, policies, and procedures across Financial Services workstreams. This Complaints Handler role involves working across medium complexity and regulated cases, ensuring all decisions are clearly communicated and understood by customers. Successful candidates will be confident working in a fast-paced Financial Services environment, adapting to change and managing multiple priorities effectively. You will ensure full adherence to policies, training & competence schemes, and risk frameworks at all times, while delivering excellent service in the resolution of complaints within SLAs and deadlines. Client values must be demonstrated at all times. Job Description A Complaints Handler will work within standard compliance processes, systems, and procedures, reporting any non-compliance issues appropriately. A Complaints Handler will prepare routine correspondence, reports, and documentation, ensuring accuracy and follow-up on outstanding issues. A Complaints Handler will investigate and resolve customer complaints, handling complex queries and ensuring fair outcomes in line with Financial Services regulations. A Complaints Handler will gather and input data from multiple sources to produce accurate reporting and case updates. A Complaints Handler will communicate with customers across multiple channels including phone, email, and written correspondence. Financial Services responsibilities include maintaining regulatory compliance, adhering to FCA requirements, and ensuring all complaint handling is completed fairly and within guidelines.Essential Experience: Minimum 12 months complaint handling experience in a regulated Financial Services environment in the UK Strong communication skills, both written and verbal Confident telephone manner with ability to build rapport and support customers effectively Excellent organisational skills with ability to manage workload and deadlines Strong objection handling skills while maintaining professionalismBackground Checks: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Other associated screeningValues we look for: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation EntrepreneurshipDon't wait, apply for your next exciting move! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

To be successful as a Senior Credit Risk Analyst - Decision Engine, you should have:. Background working within a Credit Risk function, with a highly analytical and data driven approach to problem solving. Experience working with bureau data, including its use in credit decisioning and risk assessme

The ideal candidate will have gained experience working for a credit hire organisation, accident management company, law firm or insurer (or similar) and have the following skills:. Good working knowledge of credit hire claims.

They are a global, fully remote fintech working across payments and credit risk. Their teams operate internationally collaborating on high impact risk and credit solutions. Deliver credit risk and fraud analytics across partner portfolios.

Overview We’re Enterprise Mobility.A family-owned, world-class portfolio of brands that in the UK includes household names such as Enterprise Rent-A-Car.A Times Top 100 Graduate Employer, we’ve grown from a pioneering idea over 65-years ago, to the global mobility leader we are today.With a $35