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Business Unit: Technology Operations & Cyber Security Location: UK, Hybrid Salary: £40,000 - £50,000 Contract Type: Permanent, full-time Our Team We're looking for an experienced Group Incident Manager to join our multi-disciplinary team where you will assess incidents raised through ServiceNow to understand impact and if there is a requirement for central management. You will also assist in ensuring that all Bronze or Silver incidents are managed to resolution with an understanding of root cause and facilitate Post Incident Reviews detailing relevant actions and identifying lessons learned. This role will require you to support enhancements to the Group Incident management procedure & Framework ensuring a continuous improvement mindset across the Service Management department, identifying opportunities to enhance processes which could add value to the team and wider TOCS, to help improve customer & colleague experience, efficiency and ensure regulatory compliance. What you'll be doing: * Actively lead or support Senior Group and Major Incident Managers on all Major Incidents, including those hitting Bronze or Silver criteria to ensure effective and timely service restoration through the Incident Management process, working with technical and Business teams to agree the appropriate actions to minimise customer and operational impact. * Supporting the Senior Group and Major Incident Managers to provide timely updates to business stakeholders on incident status, service impact and actions/timelines to restore service through the appropriate communication channels * Supporting the Senior Group and Major Incident Managers ensure appropriate escalations are undertaken in accordance with Bank policies * Run and document Post Incident Reviews (PIRs) with root cause and agreed actions and actively track these actions to completion * Undertake continual service improvements of the Incident Management process. * Day to day monitoring of tools such as Servicenow, Teams channels and Downdetector to enable early detection of incidents. * Ensuring a continuous improvement mindset across the Information Service Management team, identifying opportunities to enhance processes which could add value to the team, and wider TOCS, improve customer experience, efficiency and ensure regulatory compliance. * Will be required to work OOH/Standby to support incidents and major IT releases 24365 We need you to have: * Group (Business) Incident Management experience. * Strong leadership and development skills and experience. * An understanding of key technologies and applications that underpin the Bank defined Important Business Services processes. * Ability to cope with multiple priorities in a rapidly changing and dynamic environment. * Experience of Partner engagement through Incidents, PIRs and/or Service Reviews * Tenacity, resilience and flexibility Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. ___As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

What will the role involve? Responding to customer queries regarding orders via email and telephone Processing orders & entering details into in-house systems Supporting with delivery queries Managing returns and refunds Liaising with and coordinating couriers Authorising credit notes strictly foll

Support the Senior Credit Controller, including processing Direct Debits when needed.

What will the role involve? Responding to customer queries regarding orders via email and telephone Processing orders & entering details into in-house systems Supporting with delivery queries Managing returns and refunds Liaising with and coordinating couriers Authorising credit notes strictly foll

What will the role involve? Responding to customer queries regarding orders via email and telephone Processing orders & entering details into in-house systems Supporting with delivery queries Managing returns and refunds Liaising with and coordinating couriers Authorising credit notes strictly foll

Connells Group are seeking a driven and professional customer service specialist looking to join an established, passionate team who support the accounting functions within Countrywide’s estate agency network.We are on the lookout for a committed.We are looking for candidates to provide credit con

Credit Controller – Nottingham – £24,000 + Excellent Benefits. Are you an experienced Credit Controller looking for a new challenge? We're recruiting for an exciting opportunity based in Nottingham, offering a salary of £24,000 plus a superb benefits package. At least 12 months of experience i

SF Recruitment are recruiting for an experienced Credit Controller to join their team at a pivotal stage of an ongoing transformation, focusing around AI (Artificial Intelligence).As a member of the Credit Control & Cash Management Team, you will be responsible for managing your debtor's ledger for

Finance Manager | Temp to Perm | North Nottinghamshire | Up to £35,000 | Full-Time, Onsite Are you an experienced Finance Manager with a strong background in credit control, AR/AP, and ledger management ? Heres your chance to join a fast-paced, collaborative team in North Nottinghamshire , with a temp-to-perm opportunity and a salary of up to £35,000 . Responsibilities: Take ownership of AR and AP processes , ensuring invoices, credits, and reconciliations are accurate and timely Manage and mentor a transaction team , supporting colleagues and ensuring smooth operations Resolve customer queries , oversee returns, and provide clear management reporting on cash collection Ensure monthly ledger closures are accurate and align with the balance sheet Work in a small but integral finance team , where your contribution is highly valued Youll Need: Proven experience in credit control, AR/AP, and financial reconciliations Exceptional attention to detail and the ability to work under pressure Strong interpersonal and communication skills Ability to work both independently and as part of a team IT literate and comfortable with finance systems Details: Location: North Nottinghamshire fully onsite Salary: Up to £35,000 Hours: Full-time Contract: Temp with view to permanent Other roles you may have applied for: Credit Control Manager, Accounts Receivable Manager, Finance Supervisor, Financial Accountant, Operations Finance Manager, Senior Bookkeeper. TPBN1_UKTJ

As a Lead Data Scientist, you will play a pivotal role in developing and enhancing data-driven solutions across fraud prevention, marketing strategy, credit risk, and customer management. Lead model deployment and policy setting to enhance autonomous decisioning.

Oversee and lead the Accounting Function of Herr’s, including Accounts Payable, Credit and Collections, Payroll, Tax, Accounting Close and Reporting, Treasury, Risk Management, and Internal Audit. Lead the Treasury function at Herr’s, including the development and management of the annual cash f

Working with the Senior Credit Risk Manager, you will drive performance across our debt processes to help our customers become debt-free and generate value for the business. Become a subject matter expert across specific journeys, becoming the go-to person in the business. Use data insights and proc

This is an exciting opportunity to join one of the biggest consumer credit comparison services in the UK and help guide millions of people in making good financial decisions and finding the right borrowing for their needs. Product development in a regulated business (financial services would be idea

We are recruiting a Lead Data Scientist on behalf of a fast-growing financial services organisation. As a Lead Data Scientist, you will play a pivotal role in developing and enhancing data-driven solutions across fraud prevention, marketing strategy, credit risk, and customer management. Lead model

The Finance Partner for Vertical Markets will report into the Finance Director of Data, Platforms & Vertical Markets, and you will sit within the Credit & Verification Services business. Proven experience in a finance business partnering or commercial finance role. We are looking for a commercially

Capital One is seeking an Audit Senior Manager who will assist in the development and execution of the audit plans for assurance coverage related to consumer lending, primarily credit cards across the UK, Canada, and Business Cards & Payments lines of business (including limited travel mostly based

Are you a detail-oriented finance professional who thrives on maximising cash flow and reducing risk? We’re looking for a proactive and motivated.In this role, you'll play a key part in ensuring timely payment across multiple global regions and support the smooth financial operation of a fast-pace

Working within a busy credit control environment reporting into the Credit Control Manager interacting with other team members and internal teams managing customer accounts. The Credit Control role requires a confident individual who has previous experience within a credit position. Orka Financial h

Are you a detail-oriented finance professional who thrives on maximising cash flow and reducing risk? We’re looking for a proactive and motivated.In this role, you'll play a key part in ensuring timely payment across multiple global regions and support the smooth financial operation of a fast-pace

Orka Financial have started working with a leading national business is seeking an experienced and driven Credit Controller to join their centralised Accounts Receivable function based in High Wycombe. Previous experience within Credit Control.

Conduct monthly credit limit reviews and update as necessary. Key Skills & Experience: - Proven experience in credit control within NHS/Housing Association or Charity - Strong Excel - Excellent communication abilities, maintaining professionalism with customers. SF Recruitment are working with a

Collections Officer, Debt Recovery Officer, Credit Analyst, Accounts Receivable Specialist, Credit Administrator, Billing Coordinator. Credit Controller | Salary up to £28,000 | Permanent | Fully onsite.

Role: Programme Manager Type: Day Rate Contract IR35: Inside IR35 Location: North of England Duration: Initial 6 months contract (likely will last beyond 12 months) Subject Matter: Credit Cards (& Lending Technology) I am working with an exciting client who are seeking to launch a new credit c

Our Client is on the search for a Lead Credit Risk Analyst to join their growing team. Developing, maintaining and improving credit risk strategies to allow the business to make high quality decisions for our customers driven by data. Providing analyses to run credit portfolios against agreed perfor

Working within a busy credit control environment reporting into the Credit Control Manager interacting with other team members and internal teams managing customer accounts. The Credit Control role requires a confident individual who has previous experience within a credit position. Orka Financial h

A major UK & International freight forwarder are looking for a number of Credit Controllers to join their Credit Control team due to company growth. Ensuring that the Group credit management policies are applied.

Orka Financial have started working with a leading national business is seeking an experienced and driven Credit Controller to join their centralised Accounts Receivable function based in High Wycombe. Previous experience within Credit Control.

Join Close Brothers Invoice Finance Team as a Credit Controller where you will proactively pursue the collection of overdue debt maintaining a debt turn within required standards on a portfolio of c.

This is the perfect opportunity for a Credit Analyst with 5-10 years experience at a rating agency, bank or asset manager to broaden their skillset. Fundamental and secondary analysis and monitoring of liquid credit. Formulating fundamental credit recommendations for each existing exposure and new b

Corporate Credit Manager Opportunity - Global Financial Services business - Surrey. Carry out reviews with the Corporate Credit and Wholesale Funding teams analysing and identifying performance shortfalls and implementing actions.

Reporting to the Credit Rating and Research Manager, this role will lead the development and maintenance of the risk and rating framework, analyse portfolios and new opportunities, and provide challenge and insight through active participation in Credit Committees. The successful candidate will have

Were working with a fast-paced, growing business that needs an experienced Credit Control Manager to take full ownership of their credit control function. The role covers the full spectrum of credit control, from billing and cash allocation through to credit risk assessment and legal collections. We

Interim Credit Management Consultant - 12 Week Contract.

Credit Controller | Salary up to £28,000 | Permanent | Fully onsite.

You will pursue overdue debts, set and monitor client credit limits, address queries, maintain records, recommend bad debt write-offs, coordinate with legal teams, and enhance credit control processes whilst delivering exceptional customer service. CREDIT CONTROLLER UP TO £30,000 PA FULL TIM

Interim Credit Management Consultant - 12 Week Contract We're seeking a confident, organised professional to deliver a 12-week project focused on recovering outstanding debts.

Support for professional accreditations. Working knowledge of loan operations and credit/debt funds;.

Strong expertise in UK consumer finance and credit regulation. Knowledge of working with Banking/Credit-as-a-Service providers desirable. The business enables renters to split monthly rent into smaller instalments, working with Banking and Credit-as-a-Service providers.

Reporting to the Credit Rating and Research Manager, this role will lead the development and maintenance of the risk and rating framework, analyse portfolios and new opportunities, and provide challenge and insight through active participation in Credit Committees. The successful candidate will have

This is the perfect opportunity for a Credit Analyst with 5-10 years experience at a rating agency, bank or asset manager to broaden their skillset. Fundamental and secondary analysis and monitoring of liquid credit. Formulating fundamental credit recommendations for each existing exposure and new b

As a Credit Manager you will be responsible for maintaining the credit quality of new loans presented to the Company using the Company’s Credit Models and Policies, so that lenders do not take undue risk with their capital. Ensure that all new Credit reports comply with the Company’s Credit Poli

SENIOR CREDIT RISK STRATEGY ANALYST - FINTECH. Strong experience in developing and leading implementation of credit risk strategies is essential.

Job Description Credit Controller | Salary up to £28,000 | Permanent | Fully onsite Astute Recruitment are hiring on behalf of our client for an experienced Credit Controller based in Ilkeston. Our client is seeking a proactive and confident Credit Controllerto join their team on a full-time, ful

JOB DESCRIPTION: - Create, review and distribute reconciliations and customized daily/monthly reporting packages to clients and internal teams; - Liaise with external counterparties including fund custodians and investment managers regarding data tie outs and ad hoc reporting requests; - As

Credit controller — £26k-£27k PA, bonus & benefits. A fantastic credit control opportunity suited to someone with strong communication skills and the ability to develop good working relationships internally and external customers. At least 1-2 years experience in Credit Control.

Evaluating new credit requests and reviewing customers' credit rankings with banks. Setting up of terms and conditions of credit. My client is currently looking for a hard-working and diligent Credit Controller to hit the ground running in Altrincham.

Ford Credit is searching for a Senior Product Manager, who will build, develop and implement renewal data products and experiences that our customers across Europe will love. Ford Credit is searching for a Senior Product Manager, who will build, develop and implement renewal data products and experi

My client, a medium sized manufacturing organisation, is currently looking for a Credit Controller in the Colne area; which is situated near Nelson and Barrowford.