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Business Unit: Technology Operations & Cyber Security Location: UK, Hybrid Salary: £40,000 - £50,000 Contract Type: Permanent, full-time Our Team We're looking for an experienced Group Incident Manager to join our multi-disciplinary team where you will assess incidents raised through ServiceNow to understand impact and if there is a requirement for central management. You will also assist in ensuring that all Bronze or Silver incidents are managed to resolution with an understanding of root cause and facilitate Post Incident Reviews detailing relevant actions and identifying lessons learned. This role will require you to support enhancements to the Group Incident management procedure & Framework ensuring a continuous improvement mindset across the Service Management department, identifying opportunities to enhance processes which could add value to the team and wider TOCS, to help improve customer & colleague experience, efficiency and ensure regulatory compliance. What you'll be doing: * Actively lead or support Senior Group and Major Incident Managers on all Major Incidents, including those hitting Bronze or Silver criteria to ensure effective and timely service restoration through the Incident Management process, working with technical and Business teams to agree the appropriate actions to minimise customer and operational impact. * Supporting the Senior Group and Major Incident Managers to provide timely updates to business stakeholders on incident status, service impact and actions/timelines to restore service through the appropriate communication channels * Supporting the Senior Group and Major Incident Managers ensure appropriate escalations are undertaken in accordance with Bank policies * Run and document Post Incident Reviews (PIRs) with root cause and agreed actions and actively track these actions to completion * Undertake continual service improvements of the Incident Management process. * Day to day monitoring of tools such as Servicenow, Teams channels and Downdetector to enable early detection of incidents. * Ensuring a continuous improvement mindset across the Information Service Management team, identifying opportunities to enhance processes which could add value to the team, and wider TOCS, improve customer experience, efficiency and ensure regulatory compliance. * Will be required to work OOH/Standby to support incidents and major IT releases 24365 We need you to have: * Group (Business) Incident Management experience. * Strong leadership and development skills and experience. * An understanding of key technologies and applications that underpin the Bank defined Important Business Services processes. * Ability to cope with multiple priorities in a rapidly changing and dynamic environment. * Experience of Partner engagement through Incidents, PIRs and/or Service Reviews * Tenacity, resilience and flexibility Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. ___As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Credit Controller Location: Bromborough, Wirral Salary: £25,000 – £27,000 DOE Hours: Monday to Friday, 08:30 – 17:00 We’re working with a leading commercial waste management business that is continuing to expand and now requires an experienced Credit Controller to stre

As a Credit Controller you will be responsible for managing a ledger of accounts and bringing in cash. This role will suit a candidate who has experience within credit management and is able to build relationships well with internal and external stakeholders so that you can be effective in ensuring

Spotlightjobs are working with a claims firm and due to their continued expansion, my client is looking to recruit a Recoveries Handler to join their team and play a critical role in securing settlements for their credit hire invoices. Negotiate settlements on high-performance vehicle claims, ensuri

Job Title: Credit Hire Handler Location: Liverpool or Sevenoaks with hybrid working available Salary: Between £29,133 and £34,047 plus potential annual bonus of up to £2000 paid quarterly Job Type: Permanent, Full Time Hours: 37. Monday to Friday from 9am to 5:30pm What you w

Legal Assistant / Paralegal – Personal Injury / Credit Hire Team Location: Liverpool Salary: £Competitive Contract Type: Perm Position Type: Full Time We are currently recruiting for a Fee Earner Assistant who will be based in Liverpool in the Pre-Litigation department. We are looki

Personal Injury Fee Earner - Liverpool - Hybrid - up to £45,000 The Role Join a well-established law firm known for providing top-tier legal advice to both businesses and individuals. As the firm’s Personal Injury expands, they are looking to appoint an experienced Complex Injury Fee Earner to manage a caseload of pre and post litigated caseload comprising of RTA and EL/PL claims. The ideal candidate will bring at least 1 year of experience as an RTA or EL/PL Claims Handler, with strong knowledge of litigation, CPR Rules, and Court procedures. Experience of managing Intermediate / Multi-Track claims is desirable but not essential as full training will be given. With a steady stream of new instructions, the firm seeks a motivated, technically proficient Fee Earner who can build client relationships and deliver an outstanding level of service. The Candidate • Experience managing a caseload of RTA, Credit Hire or EL/PL claims, • Solid understanding of the Civil Procedure Rules, • Litigation experience, • Ability to work to deadlines, to prioritise and manage a varied caseload, • Ability to work well as part of a team and on your own initiative, • Excellent organisation and time-management skills The Benefits & How to Apply • Competitive basic salary - up to £45,000 depending on experience, • 25 days annual leave plus bank holidays plus extra paid Birthday day off, • Market leading bonus scheme, • Flexible working options, • Employee Assistance Programme access, • Death in service, • Progression Opportunities Apply in the strictest of confidence online and or via telephone – there is no need for a CV for an initial conversation. Contact Roya Ratcliffe Retained Consultant – INDRR Direct Dial: 0161 826 3140 Mobile: 07376 640 524 Email:

Housing Disrepair Solicitor / Litigator Location: Liverpool Salary: £Competitive Contract Type: Perm Position Type: Full Time Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centered approach. With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors. Our areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers. We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential. We are currently recruiting for a Housing Disrepair Solicitor / Litigator who will be based in Liverpool. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients. We are currently looking for applications from candidates who have claimant or defendant experience or Fee Earners / Paralegals who have a good track record of handling a caseload of pre and post litigated housing disrepair matters. Experience of Personal Injury would be beneficial albeit not imperative. If you have got drive and determination, ambition and are looking for a stimulating career then we would love to hear from you. Responsibilities to include: • Managing your own case load of housing disrepair claims being pre and post-litigated cases., • Dealing with and drafting various interlocutory applications, • Liaising with Counsel and providing coherent instructions when necessary., • Complete autonomy with instruction through to settlement, • Dealing with complex cases, • Dealing with small claims, fast and multitrack cases About You: • Previous housing disrepair experience is essential, • Target driven whilst maintaining exceptional client care, • Confident when working to targets, • Excellent telephone manner and communication skills, • Excellent problem-solving and negotiation skills, • Excellent knowledge of the CPR and Housing Conditions case law., • Ability to provide a high level of client care., • Ability to work efficiently and effectively, as part of a team and using one’s own initiative. Company Values: We’re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose is to help people move on in their lives through supporting our clients, our communities and each other. • We support, • We surpass, • We succeed What we offer in return: We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links. A competitive salary including 23 days holiday allowance plus 8 bank holidays. Employee Assistant Programme. Workplace pension scheme.Free onsite Gym, weekly classes and wellbeing programmes. Discounted onsite Restaurant, Coffee Shop / Café.Secure bike storage. Discounted local parking. The opportunity to develop a rewarding and successful career with a wonderful Law firm.

Complex Injury Solicitor / Fee Earner ⚖️ Location: 📍 Liverpool Salary: 💷 £Competitive + Bonus + Hybrid Working Contract Type: 📑 Perm Position Type: ⏰ Full Time Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners 🌟. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centered approach 🤝. With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors 🌍. Our areas of expertise include Credit Hire, Personal Injury (including Complex Injury), Clinical & Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries 🏛️. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers 🚀. We understand that our growth as a business is driven by the success of our people 💡. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success 🌱. With exceptional support at every turn, every employee is empowered to reach their full potential ⭐. We are delighted to be expanding our thriving Complex Injury Team and are looking to recruit additional File Handlers, including Qualified Solicitors, to join us in our Liverpool office 🏢. This is a fantastic opportunity for driven and passionate individuals who are committed to delivering excellent service and achieving the best possible outcomes for clients 🙌. Responsibilities: • Manage a caseload of complex personal injury claims 📂, • Handle claims from inception through to settlement, both pre-litigation and post-issue ✍️, • Progress files in a proactive and efficient manner to achieve the best outcomes for clients 🕊️, • Draft legal documents, witness statements, and schedules of loss 📑, • Attend court hearings, conferences, and settlement meetings as required ⚖️, • Liaise effectively with clients, medical experts, barristers, and third parties 📞, • Support and mentor junior team members as appropriate 👩 🏫, • Ensure compliance with internal procedures and external regulations ✅ About You: • Experience handling complex personal injury claims, including litigated cases ⚖️, • Alternatively, experience with fast-track claims and the ambition to progress to more complex work 📈, • Excellent communication and negotiation skills 💬, • A client-focused approach with strong attention to detail 🔎, • The drive, ambition, and determination to succeed in a dynamic legal environment 🔥 If you’re looking for a stimulating career in a supportive and high-performing team, we would love to hear from you 📧. Company Values: We’re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose: to help people move on in their lives through supporting our clients, our communities and each other ❤️. • We support 🤝, • We surpass 🌟, • We succeed 🏆 What we offer in return: We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links 🚆. 💷 Competitive salary ⏳ Paid overtime 🌴 23–25 days holiday allowance + 8 bank holidays 🧑 ⚕️ Employee Assistance Programme 💼 Workplace pension scheme 🏋️ Free onsite weekly classes & wellbeing programmes ☕ Discounted onsite Restaurant, Coffee Shop / Café 🚲 Secure bike storage 🅿️ Discounted local parking The opportunity to develop a rewarding and successful career with a wonderful Law firm awaits you ✨.

Liverpool or Sevenoaks with hybrid working available.Between £29,133 and £34,047 plus potential annual bonus of up to £2000 paid quarterly.Monday to Friday from 9am to 5:30pm.Validating all motor claims across the mitigation team for indemnity and fraud.Accurately assessing liability whilst utili

Litigation Assistant / Paralegal / FE Credit Hire & Personal Injury Litigation.

Office Collections Agent / Credit Controller. At least 4 years of experience in debt recovery/credit control.

Performance Auditor – Credit Hire Team / Personal Injury.

Dive into the data to understand how it flows through the systems and implement tools which enable them to validate large volumes of data. As Financial Data Analyst you will design and run the processes to validate supplier billing and reconcile customer accounts in bulk, support the credit control

You will also evaluate new credit requests, including checking credit ratings, deciding on credit allowances to debtors, and advising on credit limits. They are seeking someone with a solid background in credit control (minimum of 2 years' experience), responsible for debt management, and capable of

Our Credit Hire team in Liverpool is growing, and we are seeking a skilled Lead Paralegal with litigation experience to join us. Get notified about new Paralegal jobs in. Paralegal (Clinical Negligence - Southport).

My client who are a reputable logistics organisation, are currently looking for a Credit Controller in the Liverpool area.

As Credit Controller, you'll play a pivotal role in a tight-knit collections team based in Liverpool, supporting specific departments to manage and recover aged debt.

Proven experience working as a Paralegal in Credit Hire or a related legal area.

Working within a busy credit control environment reporting into the Credit Control Manager interacting with other team members and internal teams managing customer accounts. The Credit Control role requires a confident individual who has previous experience within a credit position. Orka Financial h

Are you a detail-oriented finance professional who thrives on maximising cash flow and reducing risk? We’re looking for a proactive and motivated.In this role, you'll play a key part in ensuring timely payment across multiple global regions and support the smooth financial operation of a fast-pace

Orka Financial have started working with a leading national business is seeking an experienced and driven Credit Controller to join their centralised Accounts Receivable function based in High Wycombe. Previous experience within Credit Control.

Interim Credit Management Consultant - 12 Week Contract We're seeking a confident, organised professional to deliver a 12-week project focused on recovering outstanding debts.

Our Client is on the search for a Lead Credit Risk Analyst to join their growing team. Developing, maintaining and improving credit risk strategies to allow the business to make high quality decisions for our customers driven by data. Providing analyses to run credit portfolios against agreed perfor

The Credit Control role requires a confident individual who has previous experience within a credit position. Working within a busy credit control environment reporting into the Credit Control Manager interacting with other team members and internal teams managing customer accounts. Attend meetings

Role: Programme Manager Type: Day Rate Contract IR35: Inside IR35 Location: North of England Duration: Initial 6 months contract (likely will last beyond 12 months) Subject Matter: Credit Cards (& Lending Technology) I am working with an exciting client who are seeking to launch a new credit c

Join Close Brothers Invoice Finance Team as a Credit Controller where you will proactively pursue the collection of overdue debt maintaining a debt turn within required standards on a portfolio of c.

Miryco Consultants are working with a renowned UK Insurer/Asset Manager seeking an experienced Corporate Credit Analyst to join their ambitious Investment Team. This is the perfect opportunity for a Credit Analyst with 5-10 years experience at a rating agency, bank or asset manager to broaden their

Are you a detail-oriented finance professional who thrives on maximising cash flow and reducing risk? We’re looking for a proactive and motivated.In this role, you'll play a key part in ensuring timely payment across multiple global regions and support the smooth financial operation of a fast-pace

Corporate Credit Manager Opportunity - Global Financial Services business - Surrey. Carry out reviews with the Corporate Credit and Wholesale Funding teams analysing and identifying performance shortfalls and implementing actions.

A major UK & International freight forwarder are looking for a number of Credit Controllers to join their Credit Control team due to company growth. Ensuring that the Group credit management policies are applied.

Orka Financial have started working with a leading national business is seeking an experienced and driven Credit Controller to join their centralised Accounts Receivable function based in High Wycombe. Previous experience within Credit Control.

Credit Hire Fee Earner / Solicitor Mon-Fri, 9am to 5pm Ellesmere Port, Cheshire Up to £60,000 DOE plus bonus & company benefits Are you interested in joining an established and reputable Law Firm in Chester? Our client is seeking to recruit an experienced Credit Hire Fee Earner (Motor In

Interim Credit Management Consultant - 12 Week Contract.

Were working with a fast-paced, growing business that needs an experienced Credit Control Manager to take full ownership of their credit control function. The role covers the full spectrum of credit control, from billing and cash allocation through to credit risk assessment and legal collections. We

Reporting to the Credit Rating and Research Manager, this role will lead the development and maintenance of the risk and rating framework, analyse portfolios and new opportunities, and provide challenge and insight through active participation in Credit Committees. The successful candidate will have

Working knowledge of loan operations and credit/debt funds;. Support for professional accreditations.

Strong expertise in UK consumer finance and credit regulation. Knowledge of working with Banking/Credit-as-a-Service providers desirable. The business enables renters to split monthly rent into smaller instalments, working with Banking and Credit-as-a-Service providers.

Maintaining an up to date buy list, including fundamental credit recommendation (internal rating view), relative value assessment, preferred tenors and positioning within the capital and corporate structure. Maintaining an updated watchlist and informing the team of any news that may change a fundam

Reporting to the Credit Rating and Research Manager, this role will lead the development and maintenance of the risk and rating framework, analyse portfolios and new opportunities, and provide challenge and insight through active participation in Credit Committees. The successful candidate will have

SENIOR CREDIT RISK STRATEGY ANALYST - FINTECH. Strong experience in developing and leading implementation of credit risk strategies is essential.

As a Credit Manager you will be responsible for maintaining the credit quality of new loans presented to the Company using the Company’s Credit Models and Policies, so that lenders do not take undue risk with their capital. Ensure that all new Credit reports comply with the Company’s Credit Poli

JOB DESCRIPTION: - Create, review and distribute reconciliations and customized daily/monthly reporting packages to clients and internal teams; - Liaise with external counterparties including fund custodians and investment managers regarding data tie outs and ad hoc reporting requests; - As

At least 5 years’ experience in a Credit Risk or Analytics role in the Credit sector, ideally in Fintech or within financial institutions in a retail, small business lending or commercial banking risk area. Monitor performance of credit portfolio to ensure it hits commercial KPIs. Ensure complianc

Evaluating new credit requests and reviewing customers' credit rankings with banks. Setting up of terms and conditions of credit. My client is currently looking for a hard-working and diligent Credit Controller to hit the ground running in Altrincham.

The Credit Control role will be working onsite, managing the credit control – debt collections, invoicing, monitoring debtors, payments and the company cash flow. The credit control job opportunity is a temp role to start ASAP but also would consider permanent or temp to perm options. Reviewing an

Experience of Credit Risk, particularly experience within credit lending, would be advantageous. You will work in the Existing Customer Management team within Credit Risk which is a team of 6 (Credit Risk department consists of circa 60 FTE), working on multiple priorities within a fast-paced, dynam

Agility Resourcing are working with a fast-paced and growing manufacturing company based in the heart of Cumbria are in an envious position to expand their team and are looking to recruit an experienced Credit Controller. As Credit Controller your main duties will include:. The ideal candidate will