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This is an opportunity to step into a high impact customer insight role where your analysis directly shapes marketing strategy, customer experience, and commercial performance. You will work with rich customer and patient data to influence how a large, service led organisation engages, retains, and

As a Customer Selections and Analytics Consultant, you will be responsible for delivering accurate and timely customer selections that support a wide range of campaigns. This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping

Web Marketing Analyst – App, Digital & Customer. Marketing Analyst – App, Digital & Customer. Delivering customer and commercial insight through cohort and segmentation analysis, identifying what drives high‑value customers.

A fast-growing, family-led healthcare retail group with 550+ practices across the UK & Ireland is seeking a Customer Analyst as they invest heavily on providing long-term commercial value to their partners. Sitting within the CRM function, this role is all about using data to drive smarter customer

Support Analyst (Customer Service). Support Analysts help Spektrix clients to find solutions to problems, analyse their data, and turn their ideas into practice with tools the system provides. Ensuring that through every touchpoint you have with our clients, the highest levels of customer service an

A leading beauty brand in London is seeking an experienced Customer Insight Analyst to join their team. This role involves providing regular reports on key trading events and promotions, flagging improvement areas to the CRM team, and analyzing customer segmentation.

Description This in the United Kingdom seeks a Customer Experience Insight Analyst to lead the analysis of complaints data and create actionable insights.

Solve system and user issues while advising customers on functionality. Work directly with customers—onsite and remotely—to analyse needs and identify improvement opportunities.

Chip UK is seeking a Senior Quality Analyst to drive the QA function for Customer Support teams, including AI Agents.

LA International is seeking a Senior Business/Functional Analyst for a 6-month contract in Greater London.

The Customer Success Analyst will be responsible for ensuring that our global client base received an exemplary standard of customer support across multi-channels – via email, phone and live chat. Help customers with their trading and administrative issues to full resolution in a pro-active manner

If you’re a Customer Communications Systems Analyst looking for an opportunity to grow in a friendly environment, we’re looking for you!. Work tickets from customers ensuring the request is understood and customers receive the right outcome. Our customers include savers and businesses across the

Acturis Ltd in Birmingham is looking for a candidate with a strong STEM degree to join their team.The role involves solving system and user issues, assisting clients with platform configuration, and identifying improvement opportunities.Candidates should possess strong analytical skills and have ach

EMEA Customer Research Analyst in London to drive customer insights that influence strategic decisions. The ideal candidate will have at least 4 years in customer/marketing research, proficiency in quantitative and qualitative methodologies, and strong communication skills.

A global activewear company is seeking a Senior Data Analyst to drive customer and commercial strategy.

As part of our Customer Experience Strategy, we are looking for a dedicated and skilled Customer Business Analyst to join our team. Customer Business Analyst – Ref: EE02526. We are committed to delivering exceptional customer experiences and continuously improving our processes.

A leading insurance company in London is seeking a Senior IT Business Analyst to drive modernization initiatives. Ideal candidates will have prior experience in a strategic business analyst role within the insurance industry.

A logistics company is seeking a Customer Data Analyst to enhance customer service through data analysis and reporting. Responsibilities include customer support, managing data within CRM systems, and working closely with internal teams to drive supply chain efficiencies.

Trading accounts (CFDs, Spread Bets, Cash Equities, ETFs, GIA,s ISAs, SIPPs).Platform navigation and technical issues.Trade queries (execution, order types, account activity).OR education in relevant business segment.Investment account types (ISA, GIA, SIPP).Adaptabilityinafast-pacedenvironment.A wi

Amazon is seeking an experienced Business Analyst for their Customer Service department in Greater London. The role involves translating complex business problems into actionable insights and leveraging a variety of data platforms to improve customer experience.

As a Senior Quality Analyst, you'll be the driving force behind the Quality Assurance function for our Customer Support teams — including our AI Agents. Reporting to the Customer Operations Manager, you'll ensure that every customer interaction — whether handled by a person or an AI — meets ou

A leading fintech firm is seeking a Senior Customer Services Analyst to enhance their Customer Services capability.

Walsall Council is seeking a Customer Business Analyst to enhance customer experiences as part of their strategy.

A customer‑obsessed mindset, with the ability to interpret trends through a customer lens and translate them into actionable strategies. As a Senior Insight Analyst within the Customer and Marketing team, your role is to help stakeholders understand how to most effectively drive business growth by

As our Customer Insights Analyst, you will be the brain behind the machine, ensuring that every strategic decision we make is backed by rigorous data and a deep understanding of our customers. Dive deep into our data warehouse; you’ll create new customer attributes, dimensions, and metrics, moving

Customer Experience Specialists on customer satisfaction and loyalty. The chance to propose ideas to improve operations based on data and have an impact on the customer experience. We are looking for analysts to join the largest and fastest growing online hotel booking platform in Asia based in Bang

Business Analyst, Digital Analyst, or similar role. What will you need to succeed as a Digital Business Analyst?. Curiosity and empathy for the customer journey and digital experience.

Work directly with customers – onsite and remotely – to analyse needs and identify improvement opportunities. Solve system and user issues while advising customers on functionality.

Solve system and user issues while advising customers on functionality. Work directly with customers - onsite and remotely - to analyse needs and identify improvement opportunities.

You will be Senior Finance Analyst within the UK&I Supply Chain.

Champion a customer first mindset, improving trust and confidence in customer data as a strategic asset. Strong commercial experience in customer analytics or customer insight leadership roles. Customer understanding sits at the heart of their strategy, with significant investment in data, analytics

Solve system and user issues while advising customers on functionality. Work directly with customers – onsite and remotely – to analyse needs and identify improvement opportunities.

You’ll be a key member of our Customer Analytics team, using rich data from both digital and physical touchpoints to shape how we engage, retain and reward our customers. You’ll work closely with CRM, Marketing and Customer teams, helping to deliver more personalised and profitable customer expe

Solve system and user issues while advising customers on functionality. Work directly with customers – onsite and remotely – to analyse needs and identify improvement opportunities.

We are looking for a Senior Customer Services Analyst to build out our Customer Services capability. A passion for customer success and building strong, long‑lasting customer relationships. We’re investing in our Customer Services capability, both by building out the team and implementing the to

As part of our Customer Experience Strategy, we are looking for a dedicated and skilled Customer Business Analyst to join our team. The Customer Business Analyst will play a role in evaluating and redesigning our customer effort score processes. Customer Business Analyst - Ref: EE02526.

Utility Warehouse is looking for a Senior Customer Marketing Data Analyst in Greater London. This role focuses on owning the data domain for Customer Marketing, building scalable data models using Dataform, and delivering actionable insights to guide marketing strategies.

Corporate Travel Management (CTM) Group is looking for a skilled IT Service Analyst in London. This role focuses on providing high-quality customer service and technical support within the London office. You will manage customer interactions, ensuring their needs are met with professionalism.

Runtime Group Ltd is looking for a Customer Success Analyst to manage a diverse portfolio of commercial accounts. Candidates should have at least one year in Customer Success or Account Management, strong communication, analytical skills, and a relevant degree.

We are seeking a dynamic Lead Analyst for the Commercial & Analytics - International team to play a pivotal role in enhancing customer experience and operational productivity through data-driven insights. The Lead Analyst will focus on analyzing customer service data, identifying pain points, improv

River Island seeks a Customer Analyst in London to provide data-driven insights on customer behavior across digital and retail channels. This role involves analyzing customer data, improving CRM campaign effectiveness, and developing performance dashboards.

The Customer Demand Analyst delivers accurate forecasting, strong customer service, and clear communication with customer supply chain teams, ensuring product availability and effective demand management in a food manufacturing environment. Communicate shortages, supply risks, and recovery plans to

Japanese Customer Service professionals based in the United Kingdom.

As a Senior Quality Analyst, you'll be the driving force behind the Quality Assurance function for our Customer Support teams — including our AI Agents. Reporting to the Customer Operations Manager, you'll ensure that every customer interaction — whether handled by a person or an AI — meets ou

The Customer and Commercial Insights Analyst plays a critical role in enabling customer‑led and commercial decision‑making at COS. Build and maintain dashboards tracking core customer and commercial KPIs. Define, track, and evaluate customer‑centric KPIs and performance.