Customer experience manager jobs in Chester - Page 6Create job alerts

Customer Experience and Retention Manager. Customer Experience and Retention Manager. Customer Experience Metrics: Strong understanding of NPS, CSAT, CES, retention cohorts, and churn analysis methodologies.

A leading networking solutions provider in the United Kingdom is seeking a Service Manager to oversee the end-to-end customer experience and ensure service levels meet expectations. This full-time position offers opportunities for professional growth and a chance to contribute to strategic customer

Our customers are at the heart of our business and as a Customer Experience Team Manager of one of our important customer-facing teams you will also be at the centrer of the design and implementation of how we go forward as a business. As a Customer Experience Team Manager you will have direct manag

A leading bingo company in the Greater London area is seeking a Deputy General Manager to ensure exceptional customer service and assist in implementing brand strategies. Ideal candidates will have experience in a customer-facing role and a strong focus on delivering results. In this full-time role,

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service.

A leading retail company in London is looking for a Store Manager to lead a passionate team delivering outstanding customer service and driving sales. Ideal candidates will have retail management experience, strong leadership skills, and a results-driven mindset.

Customer Experience Strategy & Governance Manager. Customer Experience Directorate Strategy.

Ideal candidates will have strong interpersonal skills, experience in the housebuilding industry, and a passion for delivering excellent customer service. A leading housing company in the UK is seeking a Customer Relations Manager for maternity cover. This role involves being the primary point of co

Ideal applicants should possess experience in retail operations, a passion for customer interaction, and a flexible approach to hours. The successful candidate will lead and nurture a team, driving sales and improving customer satisfaction. A global apparel brand seeks a dedicated Store Manager for

A leading sports apparel company in Greater London seeks an Assistant Store Manager to oversee a retail team and enhance customer experiences. This role involves collaborating with the Store Manager on business strategies, developing team members, and maintaining exceptional service standards. Candi

A leading retail company in York is seeking a Store Manager to oversee daily operations and drive sales performance. The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a pos

A leading outdoor apparel brand is seeking a Store Manager in Kingston to drive sales and enhance customer satisfaction.

This role involves delivering exceptional customer service, meeting sales targets, and participating in team training.

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. Ideal candidates will have experience as a Supervisor or Line Manager in a retail environment, a strong commitment to inclusivity, and a focus on customer

In this full-time role, you will support the General Manager in ensuring the delivery of the company’s brand values and exceptional customer service. Ideal candidates will have experience in customer service roles, strong leadership skills, and a commitment to developing others. A leading entertai

A leading optical retailer in Greater London is looking for an Assistant Manager to guide a dynamic team in delivering exceptional customer service. Candidates should possess GOC registration, have experience in customer service, and demonstrate a desire to learn and coach others. This role involves

As a Customer Experience & Contact Platform Architect - Manager, you will:. Customer Experience & Contact Platform Architect - Manager. Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions.

Customer Experience (CX) Manager – High-Growth Health-Tech Scale-Up. We are now looking for a strategic, analytical Customer Experience Manager to “level up” the function. The ideal person for the Customer Experience Manager role will.

The candidate will excel in sales and build relationships while providing outstanding customer experiences.

What makes a great Lead Customer Experience manager:. Experience of managing managers, in a fast-paced, customer-facing environment. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station.

Track24 is looking for a Customer Experience Manager to lead customer success at one of the most exciting moments in a company’s growth. As our Customer Experience Manager, you’ll own the complete customer journey during a pivotal scaling phase, combining strategic vision with hands‑on impact.

We're looking for a customer service superstar who can lead our team of Customer Experience Coordinators in creating a really positive, welcoming, friendly and efficient environment for customers and their pets. By being proactive, approachable and helpful, you'll set the tone for the 5-star custome

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura’s strategic alignment across our customers’ partnership journey. Experience in owning customer relationships and growing contract revenues. Experience in working with complex, multi-divisional, multi-geographical cus

Previous experience in a customer facing role. Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of c

Are you an experienced Customer Experience Manager with a supply chain management background?. As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. You will be a key driver in ensuring proactive customer suppo

A leading fashion retail group in Greater London seeks an experienced Store Manager for the Marylebone location. You will be responsible for ensuring an outstanding customer experience and managing store operations.

A leading cosmetics retailer in the UK is seeking a passionate Store Manager to lead a team dedicated to exceptional customer service. In this role, you'll inspire your team to create memorable customer experiences while driving sales growth through strategic initiatives. The ideal candidate possess

The role involves partnering with the Store Manager to achieve sales goals and maintain high customer service standards. A leading athletic footwear company is seeking an Assistant Store Manager to inspire and manage a team. Successful candidates will have leadership skills and retail management exp

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. The ideal candidate has experience in digital commerce and a strong understanding of both B2B and B2C environments. By fostering innovation and collaboration, you'll

We are looking for a Group Product Manager (f/m/d) to lead our Customer Experience Optimization teams, managing a suite of products and services, spanning from analytics, personalization, to experimentation. Manage and collaborate with stakeholders in Marketing, Customer Success, and Sales to ensure

A leading UK retailer is seeking an experienced Store Manager to lead a dynamic team and deliver exceptional in-store experiences. You will manage daily operations, drive sales performance, and foster a professional selling culture to meet customer needs. Ideal candidates will have proven retail man

A leading UK supermarket is seeking a Customer Experience Manager to ensure an outstanding customer experience and manage store operations effectively. The ideal candidate has proven experience in a fast-paced retail environment, a passion for customer service, and strong leadership skills.

Are you an experienced Customer Experience Manager with a supply chain management background?. As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. You will be a key driver in ensuring proactive customer suppo

Strong customer experience / order management leadership with a customer‑led mindset. Experience establishing senior business relationships with customers and their supply chain partners. Balance expertise in customers' pursued goals and Maersk business priorities to arrive at win‑win outcomes.

A gourmet liquorice company in London is seeking an enthusiastic Assistant Store Manager to support daily operations and enhance customer experiences. Candidates should be team players with retail experience and a passion for customer relationships.

A leading Bingo establishment in the UK is looking for a Deputy General Manager who will oversee exceptional customer service and operational excellence. Ideal candidates should have prior experience in customer service management and a keen business awareness. You will assist the General Manager in

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. A retail pharmacy chain in Greater London is seeking an Assistant Manager to lead and inspire their team at Boots Opticians. The role involves managing various store operations, including customer ser

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

This high-profile role requires passionate leaders who can ensure an exceptional customer experience while overseeing a safe and smooth travel experience. A leading rail service provider based in Greater London is seeking a Train Manager. Applicants should possess leadership skills, a flair for cust

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

Join to apply for the senior portfolio manager - brand & customer experience (EMEA) role at Starbucks EMEA. Programme or project management experience highly desirable.

A prominent menswear brand located in Bedford is seeking an experienced Retail Manager to oversee store performance and ensure exceptional customer service.

Compile all service impacting processes from VMO2 related to nexfibre service delivery and assurance in customer operations, including main customer operations processes related to customer service delivery and customer incidents resolution or customer requested works. Management of customer service

The ideal candidate will have retail management experience and excel in customer service. A leading retail brand in London seeks a Store Assistant Manager to support the Store Manager in achieving sales and operational goals.

A retail company in Greater London is seeking an Assistant Store Manager to support the Store Manager in overseeing all retail operations. The ideal candidate will have over 2 years of store management experience and exceptional communication and organizational skills. Responsibilities include train

A prominent menswear brand located in Bedford is seeking an experienced Retail Manager to oversee store performance and ensure exceptional customer service.

Develop, track, and lead initiatives to improve key customer metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Lifetime Value (CLV). Proven experience in customer experience, complaints handling, or brand reputation management. Through