Customer experience jobs in Bristol - Page 4Crear alertas

Job Title : Dynamics 365 Developer Job Location : United Kingdom ( onsite ) As a Dynamics 365 Developer (primarily Customer Service, Marketing and Sales), you will play a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365. You will work closely with stakeholders to understand business requirements and translate them into technical solutions that enhance our business processes. Your expertise will be pivotal in ensuring the successful deployment and maintenance of Dynamics 365 applications. The Dynamics 365 Developer will be a dynamic individual who can apply their knowledge and technical expertise to the delivery of Dynamics 365 and Power Platform solutions within a product-based organisation with an agile delivery methodology. As a practised application professional, they will adopt and support a product team-based approach, proactively sharing ideas and expertise and supporting others within the team. They will take pride in their work and have a keen eye for attention to detail. The Dynamics 365 Developer will also be responsible for contributing to the continuous improvement of the Products Team’s capability, enhancing the service provided to our customers. Key attributes include the excellent collaboration and communication skills, as this role demands constant interaction with cross-functional teams, including developers, product owners and key stakeholders. • Experience: Minimum of 5 years of experience in Dynamics 365 CE and Power Platform development and customisation., • Technical Skills:, • Omnichannel & CoPilot Studio for Customer Service, • Skilled in the configuring and optimising Omnichannel and CoPilot Studio for Customer Service and Contact Centre, including live chat, voice, and digital messaging channels to enhance customer engagement. IVR setup with Copilot Studio is important., • Power Platform Development, • Competent in building and managing solutions using Power Apps (Canvas and Model-Driven), Power Automate, Power Pages, Power BI and CoPilot using CoPilot Studio. Understands Power Platform ALM practices including solution layering, source control, and CI/CD., • Dynamics 365 Development, • Skilled in the configuration and development within the Dynamics 365 CE products using business process workflows, Custom Actions, JavaScript Customisations., • Programming & Scripting, • Applies strong development skills in C# (.NET), JavaScript, HTML, and SQL to extend platform functionality, build custom components, and integrate with external systems., • Dataverse Management, • Skilled in the the architecture and governance of enterprise-scale Dataverse environments, including security, performance tuning, and data modelling., • Azure Integration, • Skilled in the configuring and optimising Azure services such as Logic Apps, Azure Functions, Service Bus, and Key Vault to support integration and automation scenarios., • DevOps & CI/CD, • Skilled in the principals of Agile working using Azure DevOps to manage solution lifecycle, automate deployments, and maintain environment consistency., • XRM Toolbox, • Proficient in using XRM Toolbox for solution management, metadata analysis, and system administration tasks. Security Clearance: To be successfully appointed in this role, it may be requirement to hold or to be able to obtain Security Check (SC) clearance and maintain this

About Us: Intezer is a leading provider of AI-powered technology for autonomous security operations. With a focus on innovation and quality, its Autonomous SOC Platform is designed to investigate incidents, make triage decisions, and escalate findings about serious threats like an expert Tier 1 SOC analyst (but without the burnout, skill gaps, and alert fatigue). Job Description: The Pre-Sales Engineer will be providing our customers with technical expertise and professional services to make sure they are meeting their objectives. They are a key component of our company’s success, working together with customers, partners, and their Intezer colleagues. Responsibilities: • Work with Sales Team and conduct a success POC, responsible for the POC process and management, • Understand each customer’s security process and make recommendations based on Intezer’s solution and best practices, • Customer ongoing communication – proactively reaching out to our customers and ensuring maximum utilization of our solution, while keeping their satisfaction levels up, • Establish highly effective relationships with senior executives and key decision-makers to ensure a close and successful long-term business relationship, • New customer onboarding – work with our new customers to design, deploy, configure and integrate Intezer solution in their environment and workflows, • Customer services – assist customers with their product questions and issues, and work with the Intezer teams to resolve the issues and answer questions, • Identify up-sell opportunities and communicate potential risks that would threaten renewals, • Pre Sales and/or Customer success experiences, • Experience in customer-facing roles, • Experience as a Security Incident Responder or SOC analyst/manager, • Linux system administration & troubleshooting experience, • Excellent verbal and written English language skills. Additional language - a plus, • Lead Cross-functionally - Collaborate with internal teams to drive alignment, understand customer perceptions and partner together to exceed customer expectations, • Work closely with Product and Professional Service teams to track optimization requests, best practices/technical recommendations and ensure account issues are resolved quickly

Position: Tendering Engineer (High Voltage) Location: Birmingham (Remote) Benefits: Competitive Salary, Bonus, + Standard UK Benefits Profile: As Tendering Engineer for the entire High Voltage Portfolio, you can make an impact and maximize company market potential and opportunity. Liaising with potential clients to secure business, agreeing on the scope of work, preparing costings, interfacing with tendering, operations, and our technical team. You will support our High Voltage Products Market Manager and Tendering Manager in the implementation of the sales and marketing strategies and oversee allocated sales and tendering activities to drive sales and increase market share. With both engineering knowledge within the power sector, combined with sales and tendering skills, this could be the exciting, fresh new challenge you are looking for to achieve your ambitions! Roles & Responsibilities: • Implementation of the local product marketing strategy, by visiting potential clients to present the offering, agreeing on client requirements, product value propositions, and product positioning, and tendering of a defined scope., • Involved in the market analyses with the Sales team, responsible for forecasts and detailed business/marketing plans for allocated areas of the portfolio., • Achieving business targets through regular review of sales and tendering activities and implementation of improvement/focus plans as needed., • Undertaking tendering activities to support the business, ensuring involvement of the overall team to provide a cost-effective offering to meet client expectations, and being able to present added value to the client., • Understanding of Customer Service principles and their effect on the business., • Strengthen the customer relationship through sales visits, market communications, and local account management. Ensure sustainable growth targets are achieved., • To ensure compliance with Quality Management System, Safety Procedures, and Accountancy Policies and approval procedures, • Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Ideal Background: • A Degree in Engineering or similar, • Proven experience in Sales and/or tendering in the Power Engineering industry, preferably with a focus on high voltage equipment, • Knowledge in tendering for GIS (Gas Insulated Switchgear) will be highly appreciated, • Passion for sales in a technical setting, with knowledge and experience of sales and marketing tools such as Salesforce/digital marketing tools – LinkedIn Sales Navigator / similar, is necessary, • Result orientated, with an ability to plan and execute, • Collaborative, team player, • Solutions-oriented approach, with strong communication and customer-relationship-building skills. The Company: NES Fircroft are currently working on behalf of a global power technology business which have a presence in almost 100 countries. Leading innovation for over a century, they partake in offering products, solutions and services within the energy industry. Helping their customers, improve efficiency, optimize resources, and reduce emissions.

Our talented Data & AI team is made up of globally recognized experts - and there's room for more analytical and ambitious data professionals. If you're passionate about helping clients transform their business with the latest AI and data technologies, let's talk. Take your skills to a new level and launch a career where you can truly do what matters. As an Solution Architect within our Data & AI Practice, you'll leverage a client-centric approach to understand our client’s challenges and opportunities to deliver solutions and services that make transformative change and deliver high value business outcomes. You'll engage in solutioning and support on the most strategic opportunities, intervene in high-risk complex deliveries, and contribute to shape the strategic direction using Agentic AI, automation, AI engineering, data platforms, reporting and self-serve analytics.. Avanade is the 7 times Databricks global partner of the year, we deliver over 4000 Microsoft data platform projects annually and deliver more Azure Databricks than any other Databricks partner. Key Responsibilities: • As an architect assigned to a client project, you will typically work closely with delivery teams and client stakeholders to provide technical leadership, shape deals and propositions, drive architectural decisions, create plans and roadmaps, and produce design artifacts., • Play a key role in Avanade's sales process by creating solutions that innovate, inspire and are win new business. You’ll have responsibility for shaping the high-level design, estimates, and contractual details for client proposals in collaboration with other subject matter experts in the business., • As a senior member of the Avanade technical community, you will provide coaching and mentoring to motivate and inspire more junior colleagues from within your team and across the organization., • Have the ability to translate complex technical concepts and solutions and present them in easy to understand language and value based outcomes, to senior business stakeholders, technology leaders and internal sales teams., • Engage in early conversations with clients and/or sales team and support origination and deal qualification, requirements capture and solutioning, recommending best practices and approaches to achieve optimal outcomes, building strong relationship with clients to become the trusted advisor. Prepare and represent the solution in Deal Reviews and play an active role in client presentations, and negotiations with key client buyers., • Work collaboratively with the wider Data & AI leadership to shape our current and future offerings, accelerators, and background IP to support go to market activities., • Lead the development of intelligent data platform projects, building strategic capabilities for our clients. Integrating data from many systems, transforming through lakehouse architectures and making available for reporting, AI and conversational analytics. Requirements for the role - • Awareness of channels to market and how to work in a Databricks and Microsoft eco-system to ensure Customer Success., • High energy intent to help clients understand the fast moving data industry, product and service evolution., • Experience working with stakeholders to create technical visions, high-level architectures, and delivery roadmaps for large programs of work that involve the latest data & AI concepts particularly focused on scaling data use across enterprises., • Capability in creating design artifacts and presenting them for approval at architectural forums attended by multi-disciplined stakeholders from engineering to senior ("C level") client executives., • In-depth understanding of modern Data & AI capabilities such as; structured and unstructured data analysis, streaming data, IoT, AI, GenAI and related topical analytics fields., • Comfortable actively engaging and leading sales and business development opportunities with clients., • Hold Databricks certifications, ideally the Databricks Champion or be able to demonstrate equivalent knowledge and experience. About Avanade - Avanade is the leading provider of innovative digital, cloud, and advisory services, industry solutions, and design-led experiences across the Microsoft ecosystem. The company was founded 25 years ago as a joint venture between Accenture and Microsoft. Back then, digital transformation, automation, and AI weren’t mainstream topics—Microsoft was primarily known for Office 365. But Avanade evolved with the times and is now the number one transformation leader within the Microsoft ecosystem. We have a team of 61,000 professionals in 26 countries. We’re a truly global company with a strong local presence— what I like to call “GLOCAL”: making global impacts on a local level.

Team: Backend Location: UK Remote Employment Type: Full-time and Permanent Remuneration (UK – Remote): £81–108k Base Salary + Discretionary Bonus + Equity We are a stealth-mode AI laboratory researching and developing Machine Learning models. The founding team consists of Cambridge graduates and former engineers at Google, Meta, Bloomberg, Microsoft and Amazon. We are backed by prominent investors from the US and the UK, including institutional VC funds and C-level executives of global technology companies. The role involves the design and development of backend services and infrastructure for Machine Learning workloads. You will be working closely with the Machine Learning team; however, you are not required or expected to have background in Machine Learning. This is an applied role, and we are looking to hire a software engineer with experience in cloud computing and distributed systems. In this role, you will: • Design and develop highly-scalable, fault tolerant and event driven systems that directly power our core products., • Lead projects from inception to launch and beyond, having a high degree of autonomy and ownership over your work., • Work closely with the founding team and contribute towards best practices, standards, and culture of the company., • Mentor colleagues and lead by example, raising the bar for the whole company., • Help hire future colleagues and shape the team you want to work with. Our tech stack: • We use and leverage AWS as much as possible and manage it with Terraform., • Services are written in C# (.NET 9) and deployed to ECS or Lambda via GitHub Actions., • We use Postgres, SNS/SQS and Redis., • We have good end-to-end test coverage and are confident in our deployments. What we are looking for: • Back-end development: 5+ years of industry experience building reliable and scalable back-end systems with an object-oriented language., • Cloud-native technologies: Experience in architecting and deploying in cloud platforms (e.g., AWS, GCP or Azure), an understanding of containerisation (e.g., Docker), infrastructure-as-code software (e.g., Terraform), and observability platforms (e.g., Datadog or Grafana)., • Strong ownership mindset: You naturally take responsibility for outcomes, not just tasks, and care deeply about the quality of what you ship., • Product-oriented thinking: You think beyond implementation details, proactively suggesting improvements that balance customer value with business impact., • Leadership: A track record of leading complex projects and influencing technical direction., • Problem solving: Strong analytical problem-solving skills and attention to detail. You have the ability to break down complex projects into actionable tasks., • Collaboration and communication: Excellent interpersonal and communication skills, with technical and non-technical stakeholders. We would like to acknowledge that almost no candidate checks every box – and that is perfectly fine. If you are passionate about solving complex challenges and open to learning new technologies, we would love to hear from you. How we work: • We are a small, early-stage team with big ambitions. We move quickly, care deeply about what we build, and take pride in doing things well., • This is a high-ownership environment where people who are proactive, curious, and motivated by impact tend to thrive. Nice to have: • Machine Learning: Experience in generative models, LLMs, multi-modal models and Deep Learning more generally., • Open-source: Contributions to and experience in open-source projects., • Startup experience: Experience in an early-stage startup environment. Why join us? • Work in an environment conducting cutting-edge research in AI., • Competitive salary, equity and benefits package., • 28 days + public holidays allowance., • Opportunities for professional growth and progression with your career., • Work on challenging engineering problems that have a real impact on the industry., • Work with high-profile customers and technology partners.

Are you an Audio-Visual (AV) Engineer who is available for sub contract work? If you are available for projects starting in the next few months, please get in touch to discuss our requirements. Voicepath Ltd is a medium sized company with offices in Bristol and Cornwall. We have in excess of 25 years experience in the design, supply, installation and support of reliable communication networks, utilising the very latest networked or Internet Protocol (IP Ready) products. We service customers ranging from large Corporate Organisations, SME s, Education, NHS Trusts, Local Authorities, and Regional Airports. We deliver projects across the UK and occasionally throughout Europe. Role Requirements • Programme, implement and commission corporate AV solutions, • Install, configure, and troubleshoot AV hardware and software, including projectors, displays, microphones, speakers, and control systems, • Provide technical support for clients, • Proven experience as an AV Engineer, • Strong knowledge of AV systems, signal flow, and networking fundamentals, • Experienced in platforms such as Crestron, AMX, Extron, QSYS, Shure, Yealink, Kramer, • Excellent communication and customer service skills, • Ability to work under pressure and manage projects. Preferred Qualifications • CTS or equivalent AV certification, • Certification in Crestron, AMX, Extron, QSYS, Shure, Yealink, Kramer, • Experience with video conferencing platforms (Zoom, Teams, Webex), • Knowledge of IP-based AV solutions.

Salary: Competitive Salary + Bonus + Excellent Benefits Sales Negotiator - Bristol – Burdens So, who are we? We are Burdens, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Sales Negotiator based in Bristol you’ll be responsible for: • Managing a ledger of up to 30 customers, building and maintaining strong relationships, • Managing inbound calls, a centralised inbox and making outbound calls to customers. You will also be responsible for writing and following up with quotes, • Serving customers behind the trading counter, providing exceptional customer service at all times, • Working towards targets and KPIs in order to reach branch target This is a full-time, permanent role working 40 hours per week Monday to Friday between 8.00am -5.00pm And here’s what we’d like you to have: • A background in sales is desirable but not essential, • Customer service and administration office based experience, • To be able to develop and maintain strong relationships with customers, • To be comfortable working towards KPIs We look forward to receiving your application! #ACMM100

This role involves managing calls and emails while providing friendly, proactive customer service. A leading provider of insurance and legal services is seeking a Contact Centre Advisor to join their team in Bristol.

Proven experience in sales engineering or technical pre‑sales within tech. Pre-Sales Customer Solutions Engineer – Global Legal Tech SaaS (Remote). In this role you will bring your technical expertise to every conversation, demo, and solution, helping customers unlock the full power of legal tec

This role will allow you to expand on your experience with; reviewing changes to the sub-system technical requirements, collaborating closely with various technical, design, safety and customer support partners, as well as supporting and agreeing changes in the sub-system interface specifications. F

Successful candidates will demonstrate a positive first impression and have excellent communication skills with a wide range of people at different levels. Successful candidates will also be able to demonstrate ownership for ensuring the customer experience is brilliant and be confident in using the

The ideal candidate will have previous customer service experience, particularly in car rental, and must be proficient in English. The position offers flexible schedules and opportunities for earning commission, along with a comprehensive benefits package, including 33 days of holiday and employee d

A travel agency is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking to post-trip follow-up. Opportunities for career growth and travel perks are offered. Ideal candidates will have strong communication skills and a passion for trave

A travel agency is seeking a Trip Experience Consultant to help travelers organize smooth and memorable vacations. The ideal candidate will possess excellent communication and customer service skills, stay organized, and have a passion for travel. This position offers remote work with flexible hours

A cultural organisation in Bristol seeks a Visitor Engagement Supervisor to ensure a welcoming experience for visitors. Ideal candidates have customer service experience, are calm under pressure, and are passionate about making arts accessible to all.

Blue Diamond is the leading name in Garden Centre retail, celebrated for our commitment to quality, style, and exceptional customer experience. Cadbury is part of the Blue Diamond Group, the UK's largest Garden Centre Group in terms of turnover, having grown from a turnover of £187 million in 2019

A leading global packaging firm is seeking a Field Technical Service Engineer to provide technical support at customer and machine supplier sites. The role requires an engineering background, experience in flexible packaging, and the ability to travel up to 70% of the time.

Proven experience in sales engineering or technical pre-sales within tech. Further develop and grow your sales technique with the support and sponsorship of your sales leadership. The Pre-Sales Customer Solutions Engineer is a powerhouse player within our Sales Team - where technical mastery meets r

A technology services company in the UK is seeking an Implementation Consultant to manage software implementations for local government clients. Ideal candidates should have experience in software implementation, excellent communication and customer service skills, and the ability to work under pres

Morrisons Daily and Morrisons Supermarket stores. Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. At Morrisons we're really passionate about our people, and growing our own talent.

A leading insurance provider in the UK is seeking an experienced Senior CRM Manager to drive customer strategy and growth.The role involves refining product segmentation, executing marketing campaigns, and ensuring GDPR compliance.Successful candidates will have over 5 years of experience in CRM, st

A leading mobility solutions provider in Bristol seeks an Application Experience Specialist to enhance customer service for both dealerships and Motability Scheme customers.

A leading retail company in Bristol is seeking a Junior Management member to enhance customer service and staff training. Successful candidates will have previous supervisory experience, strong communication skills, and a passion for retail.

Morrisons Daily and Morrisons Supermarket stores. Our stores are made up of Morrisons Daily, McColl’s, Martins and R S McColl stores across England, Scotland, and Wales. Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand.

Review customers virtual assistant interactions to identify areas for improvement, increasing customer satisfaction and user experience. Shape the technical roadmap of the Virtual Assistant, to drive personalisation and improve customer experiences and efficiencies using AI. Experience working with

A leading supermarket chain in the UK is seeking a Store Manager to run their own store with an entrepreneurial spirit.You'll lead your team to create a culture focused on the best customer experience while managing commercial performance.The ideal candidate should have experience in fast-paced serv

Morrisons Daily and Morrisons Supermarket stores. Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. At Morrisons were really passionate about our people, and growing our own talent.

We provide health solutions, case management, injury rehabilitation and treatment services to the personal injury, private medical insurance and corporate markets. Experience in a customer service or administrative role, with legal claims or health administration highly beneficial.

A leading healthcare provider in the UK is seeking a Senior Product Manager for Connected Care to define and enhance the customer experience. The role involves collaboration with various teams, development of product propositions, and managing projects to improve care delivery.

Candidates must have experience in the Civils building materials industry, a strong sales aptitude, and a customer-centric approach. A leading supplier of building solutions in Bristol is seeking a Senior Sales Specialist to enhance customer relationships and drive sales.

Further develop and grow your sales technique with the support and sponsorship of your sales leadership. The Pre‑Sales Customer Solutions Engineer is a powerhouse player within our Sales Team – where technical mastery meets real‑world impact. Experience in sales engineering or technical pre‑

CCA Recruitment are looking for an experienced Sales Trainer to work with a contact centre clients Sales and Retentions team, based in Bristol. As a Sales Trainer you will be tasked with coaching the team to help retain existing customers and improve customer experience. Key Responsibilities of the

A retail supermarket chain is seeking a Store Manager in Bristol to lead a team focused on delivering superior customer experiences. Ideal candidates have experience in fast-paced environments and strong leadership capabilities.

An innovative insurance company in Bristol is seeking a Pricing Professional to take full ownership of customer pricing, drive innovation, and enhance profitability.The ideal candidate has experience in data-led decision-making and a strong understanding of motor insurance pricing.This role offers e

COMMERCIAL INSURANCE ACCOUNT HANDLER RESPONSIBILITIES:. To work closely with Account Executives and other Account Handlers where necessary, to ensure a high level of customer satisfaction. Experience in a Commercial Insurance Account Handler.

A leading grocery delivery company is seeking a Site Leader for its Micro Fulfilment Centre in Bristol.This role requires a dynamic individual with over 3 years of managerial experience in retail or logistics to ensure optimal order fulfilment and customer satisfaction.You'll manage team operations,

Prestige Travel Agency by Mich is seeking a. Prestige Travel Agency by Mich is an Equal Opportunity Employer and values diversity in the workplace. Provide accurate information on destinations, travel requirements, and agency policies.

Cyber Security Business Manager – Customer & Marketing. You’ll be the go‑to security expert for Customer & Marketing platforms like Reltio, Adobe Experience Cloud, Five9, Aviva Connect and My Aviva. We flex locations, hours and working patterns to suit our customers, business, and you.

The Senior Product Manager (Connected Care) will define, develop and own the customer experience across Bupa’s Connected Care portfolio. Working closely with the Head of Connected Care Marketing, you’ll act as the key contact for Connected Care within Bupa Dental Care, ensuring business needs ar

A leading grocery chain in Bristol is seeking a dynamic Store Manager. This role requires an entrepreneurial spirit, focusing on leading a team to ensure excellent customer service and commercial performance. The ideal candidate will have experience in fast-paced retail environments, with a passion

This full-time, permanent position offers a chance to work in a supportive team dedicated to digital learning innovation. Ideal candidates will have strong technical skills, a customer-focused attitude, and previous IT support experience. A modern secondary school in Bristol is seeking a proactive I

A leading sports retail company in the UK is seeking an experienced Assistant Manager to join their team in Bristol. The ideal candidate will assist in managing and motivating staff to deliver a world-class customer experience while maintaining high store standards. Responsibilities include visual m

Join us as an SEO & LLM Experience Manager. As an SEO & LLM Experience Associate Manager, youll be creating and delivering channel experiences, propositions, capabilities and releases to ensure effortless customer experience. This role requires strong search engine optimisation (SEO) expertise to

A leading property technology firm is looking for a customer-focused individual to manage inbound survey quotes and assist with survey conversions.Responsibilities include calling leads, hitting daily targets, and reporting outcomes.The ideal candidate will have over 3 years of experience in a custo

Were looking for a Senior Customer Experience Manager to lead customer supply chain strategy, strengthen their top‑tier customer relationships and drive service performance across our UK operations. Senior Customer Experience Manager. Lead the strategic customer contact plan and champion the voi

A family-owned car dealership in Bristol is seeking a Workshop Controller to ensure the smooth operation of their Volvo workshop. The ideal candidate will have previous experience in a workshop, excellent communication skills, and be able to lead a team while providing exceptional customer service.

A leading financial institution in Bristol is seeking an SEO & LLM Associate Experience Manager to oversee digital customer experiences. Key responsibilities include managing the design and delivery of multiple customer channels, prioritizing work in Agile teams, and continuously improving the custo

The role requires strong management skills and experience in social housing projects, focusing on quality, customer service, and profitability. A leading recruitment firm is looking for an experienced Contracts Manager in Bristol to oversee planned maintenance programs for housing associations and l