Trabajos customer experience en Manchester - Page 3Crear alertas

Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Senior Property Relationship Manager. This is a full-time, permanent position located in Salford, Manchester. Let's talk about the role, it involves • Making regular 'check in' calls with landlords., • Delivering exceptional customer service to our customers & landlords., • Renewing & negotiating tenancy agreements., • Completing inspections, inventories & check outs of our customers., • Organising & recommending maintenance works We're looking for individuals who qualities such as: • Previous experience as a Property Manager is essential for this role, • Great customer service., • Resilience when working in a fast paced & demanding environment., • Strong problem solving skills., • Ability to priorities tasks & responsibilities. Join us and experience a workplace that truly values you. Apply today!

AI Product Manager – Startup Manchester Hybrid £50,000–£70,000 Our client is building an AI and data-driven consumer platform. This is our first product hire. You’ll sit at the technical end of product, working directly with the founding team to turn ideas into shipped MVPs quickly. This is a role focused on outcomes, not process. The role • Build and iterate MVPs fast using AI‑first, hands‑on product approaches, • Work closely with engineering to shape solutions, not just define requirements, • Use AI tools and “vibe coding” style workflows to accelerate experimentation, • Lead core product activities: research, testing, validation and customer groups, • Contribute to design decisions and early UX, • Help define foundational product areas like matching, scoring and recommendations What we’re looking for from the AI Product Manager • 2–5 years’ experience as a Product Manager or Product Owner, • Startup or small scale‑up background (ideally sub‑£10m revenue), • Clear evidence of shipping real product and owning outcomes, • Comfortable with ambiguity and moving fast with limited data, • Actively using AI tools in your day‑to‑day work, • Interest in fitness or wellbeing Why join as AI Product Manager • First product hire with real ownership, • Work directly with founders, • High accountability, low‑ego environment If you enjoy building from scratch, blending AI + product craft, and getting things done, please apply today to become our AI Product Manager.

Join Spectrum Brands, a ~$3B global consumer products company with a portfolio of trusted, market-leading brands including Remington, Black & Decker, George Foreman and PowerXL. With strong growth across Europe and partnerships spanning major grocery, e-commerce, and high street retailers, this is an exciting time to join our Home & Personal Care division, headquartered in Manchester. We’re looking for a Planning Assistant to support our EMEA supply chain team. This is a fantastic opportunity for a graduate or early-career professional with a relevant degree who is looking to build a career in supply chain and planning within a fast-paced, international environment. The Role As a Planning Assistant, you’ll support the Category Planner in delivering end-to-end supply planning across the EMEA region, helping to ensure excellent product availability and smooth supply chain operations. In this role, you will assist with reviewing forecasts and preparing procurement plans, ensuring data accuracy and alignment to planning timelines. You’ll help coordinate new product launches and lifecycle activities by tracking phase-in/phase-out plans and maintaining accurate system data. A key part of the role will involve creating and managing purchase orders in SAP, monitoring progress, and escalating any risks or delays. You’ll act as a first point of contact for suppliers and colleagues in East Asia, supporting clear communication and timely execution of supply plans. You’ll also support container planning and logistics coordination, working with freight forwarders and suppliers to ensure efficient shipment processes. Alongside this, you’ll monitor inventory levels across the network, flagging any risks to availability or excess stock, and support replenishment planning for satellite depots. You’ll maintain accurate master data in SAP and contribute to weekly and monthly KPI reporting, helping identify trends and opportunities for improvement. Abou You You’re proactive, organised, and eager to build a career in supply chain. This could be your first role after university, or you may already have some experience in a planning, logistics, or supply chain environment. You have a relevant degree in Supply Chain, Logistics, Business, Economics, or a related field, and a strong interest in how products move from supplier to customer. You’re comfortable working with data, with good Excel skills and a high level of attention to detail. Ideally, you’ll have some familiarity with SAP or similar systems, but this isn’t essential as full training will be provided. You’re a strong communicator, able to work collaboratively with teams across different functions and regions, and confident managing multiple tasks in a fast-paced environment. Most importantly, you bring a positive attitude, a willingness to learn, and the drive to develop your skills in a global business. If you’re looking to kick-start your career in supply chain with a leading international company, we’d love to hear from you – apply now and be part of a team where you can grow and make an impact. Benefits • 25 days holiday + Bank holidays, • Company Pension, • Life Assurance, • Healthcare plan, • Colleague discount, • Hybrid working (3 days onsite, 2 days WFH)

Full-Time & Part-Time Roles Available No Experience Needed – Full Training Provided Start Your Career With River – Where Ambition Meets Opportunity Are you ready to kick-start your career in a role where you’ll gain valuable skills, earn while you learn, and work in a vibrant, supportive environment? At River, we don’t just offer jobs – we offer careers with purpose, progression, and plenty of personality. We’re passionate about building a team where every individual feels respected, empowered, and encouraged to reach their full potential. We know that your unique strengths, energy, and ideas matter, and we believe in giving you the space to shine. With us, you’ll join a culture of collaboration, growth, and creativity, where hard work is recognised, and success is celebrated. The Role – Graduate Event Sales Assistant We’re on the lookout for motivated, confident, and outgoing individuals to join our events team. As a Graduate Event Sales Assistant, you’ll be at the heart of our pop-up event campaigns, representing our clients with enthusiasm and professionalism. You’ll work closely with our experienced sales team, helping to set up and run events, engaging directly with the public, and building strong client relationships. This is a hands-on role, perfect for someone who loves meeting new people, enjoys a challenge, and thrives in a fast-paced environment. If you’re looking for more than just a 9–5 and want to combine personal growth with career development, you’ve found the right place. Key Responsibilities • Assist in the set-up and smooth running of event spaces, • Engage and interact with potential customers in a friendly, approachable way, • Share information about our clients’ mission, values, and initiatives, • Represent our clients’ brands with pride and professionalism, • Be proactive and resourceful when problem-solving on-site, • Work as part of a collaborative, supportive team, • Potential to grow into wider areas of the business, including operations, client liaison, social media, marketing, and HR. What We’re Looking For • Excellent communication and interpersonal skills, • A confident and approachable personality, • Strong organisational skills and attention to detail, • A positive, can-do attitude and willingness to learn, • Previous sales or customer service experience is helpful, but not essential – we provide full training Why Choose River? • Base Pay + commission – your earning potential is in your hands, • Full training from day one – no experience required, • Ongoing professional development and mentorship, • Clear progression pathways and opportunities for promotion, • Travel opportunities and exciting holiday incentives, • Hands-on experience in events and sales – no two days are the same, • A supportive, inclusive environment where your ideas are heard and valued At River, we believe in promoting from within. We give our team members the tools, training, and support they need to grow into senior roles. You’ll be part of the decision-making process, your input will matter, and your success will be celebrated. This is more than just a job – it’s a chance to build a career you can be proud of. Apply today and take your first step towards an exciting career with River. Your future starts here.

Remote, self-employed, commission-only sales role – up to £300+ Per Customer. I’m looking to partner with professionals who are switched-on, ambitious and motivated, and who want to increase their income, without changing what they currently do. This is not a starter role and no leads are provided. Instead, this works best if you already: ✔ Have an existing network, client base or local presence ✔ Are comfortable starting conversations and building relationships ✔ Want to earn more from work you’re already doing In Partnership with Karen Potton & a FTSE 250 British Success Story Company Overview Join a well-established UK business — 27 years strong and proudly listed on the FTSE 250 — helping over 1.2 million customers simplify and save on essential household services such as energy, broadband, mobile, and insurance. As we expand toward 2 million customers, we’re looking for driven, professional, and entrepreneurial individuals or couples who want to build a flexible, home-based business with excellent earning potential. What You’ll Be Doing; · Turning existing conversations into additional income · Building relationships and helping customers save money · Using a simple, proven system (full support provided) · Option to build a team and scale income over time This is NOT suitable if: · You expect leads to be provided · You are new to sales or business · You are not comfortable speaking to people you already know · You are on a student visa What We Offer: · Flexible remote working – choose your own hours and work from anywhere. · Commission-based income – earn up to £300 per new customer, plus bonuses and ongoing residual payments. · Comprehensive training – including one-to-one mentoring, business development, and leadership coaching. Requirements: Strong communication and customer service skills. Self-motivated, goal-oriented, and able to manage your own schedule effectively. Previous sales experience is an advantage, but not essential. A coachable attitude and a growth mindset. Must be a UK resident, with a UK bank account, with the right to work on a self-employed basis (unfortunately, student visa holders cannot apply). This is a fantastic opportunity for ambitious, motivated, and results-driven individuals who want to design their own income, enjoy flexibility, and work from home. 📱 To learn more, contact Karen Potton directly via WhatsApp or text on 07721 919449.

Remote Nordic Language Speaking Customer Service Representative (Maternity Cover) Location: Working from Home, Laptop will be provided. Department: Customer Service – Vision Contract Options: 12 Month Agency Assignment Hours: Full-time, 37 hours per week, Monday to Friday. You may be required to work some UK bank holidays and take Nordic bank holidays instead, in line with business requirements. Pay Rate: £12.87 per hour Reports to: Customer Service Team Leader Job Description Manpower is proud to be partnering with Johnson & Johnson Vision, to recruit a Customer Service Representative to support the Nordic market within the Customer Service team. This is an exciting opportunity to join a high-performing, customer-focused environment, supporting customers across multiple Nordic regions. You will act as a key point of contact, managing orders, enquiries, and customer interactions while delivering exceptional service in line with departmental service level agreements. The successful candidate will play a critical role in ensuring a seamless customer experience, taking full ownership of queries and driving first-contact resolution wherever possible. Important: This role is 100% remote. You must have a reliable internet connection and be able to communicate effectively with team members throughout working hours. You should be comfortable working independently, while maintaining a high level of accountability and ownership for your work. Key Responsibilities • Process customer orders, enquiries, and complaints via telephone and email., • Manage inbound and outbound customer communications effectively., • Maintain SLA performance and contribute to EMEA KPI targets., • Log and manage customer interactions accurately using CRM systems., • Manage manual processes for failed EDI and eCommerce orders., • Support automation initiatives and process improvements across systems., • Handle credit and debit note processing and account amendments., • Manage returns and recall processes in line with procedures., • Build strong relationships with customers and internal stakeholders., • Support commercial, sales, and marketing teams with customer insights and service delivery., • Contribute to continuous improvement and business initiatives. About You You’ll be a proactive and customer-focused individual with strong communication skills and the ability to thrive in a fast-paced, high-volume environment. You’ll take ownership of your work and demonstrate a strong commitment to delivering excellent customer service. Essential Skills & Experience: • Experience in a customer service role (telephone-based preferred)., • Fluent in English, Swedish and Finnish/or Finnish only as preferred language but other Nordic languages could be of interest as well., • Strong communication skills, both written and verbal., • Customer-first mindset with a proactive approach to problem solving., • Ability to work under pressure in a fast-paced environment., • Strong organisational, numerical, and administrative skills., • Good IT skills and experience with data entry and CRM systems., • Knowledge of SAP systems., • Proficiency in Microsoft Office., • Additional EMEA language skills., • Experience or knowledge of the Eye Care Profession (ECP). Why Join Us? At Johnson & Johnson Vision, you’ll be part of a global organisation committed to improving lives through innovation in eye health. You’ll join a diverse and inclusive team where your contribution truly matters, with opportunities to grow your career and make a meaningful impact. Guided by Our Credo values, Johnson & Johnson fosters an environment where you can bring your whole self to work and thrive both professionally and personally. Please note as part of screening, you will be required to undertake a written and vocal language assessment Interested? If you’re ready to work in a fully remote role, and have the required language skills and experience, we’d love to hear from you. Please note: • This role does not offer visa sponsorship. Applicants must have an existing right to work in the UK.

CRM Manager | Remote First | £60,000 to £65,000 This is a genuinely exciting opportunity for an experienced CRM Manager to join a fast‑growing, consumer‑focused business at a pivotal point in its growth journey. If you are looking for a role where CRM really matters, where you can influence strategy, make visible impact, and build something that grows with you, this one is well worth a look. Why this role is exciting This role sits at the heart of the business. CRM is seen as a key growth driver, not a support function, and you will have the autonomy, trust and senior exposure to shape how it evolves. You will take ownership of the full customer lifecycle, from first engagement through to conversion, using data, insight and automation to create smarter, more personalised experiences. Just as importantly, there is real long‑term potential to grow and lead a team, making this an excellent move for someone who wants progression and influence, not just a sideways step. The business is in growth mode, investing in its systems, people and capability, and this role plays a critical part in supporting that ambition. The role is remote first, with occasional meet‑ups in the South East, offering flexibility without losing connection. What you will be doing • Owning and developing the CRM and lead nurture strategy end to end, • Shaping and improving the customer journey across multiple touchpoints, • Leading the ongoing optimisation of Salesforce and Pardot, making sure they are used to their full potential, • Designing automated, data‑driven CRM journeys that genuinely impact engagement and conversion, • Working closely with senior stakeholders across marketing, sales and digital, • Laying the foundations for future team growth as CRM capability scales What you will get out of it • A high‑impact role where your work is visible and valued, • The opportunity to shape strategy, not just deliver it, • Clear scope to develop and grow a team over time, • A business that is investing in CRM and taking it seriously, • Remote‑first working with flexibility and trust, • Salary of £60,000 to £65,000 Essential experience Please note, Salesforce and Pardot experience is essential. Applications without both will not be considered. You will need: • Proven experience owning and delivering CRM and lead nurture programmes, • Hands‑on experience with Salesforce and Pardot, • Strong data and analytical capability, • Confidence working with senior stakeholders and influencing decision‑making, • A mindset focused on improvement, growth and long‑term impact If you are a CRM professional looking for a role you can really get your teeth into, where you can build, influence and grow alongside the business, I would love to speak with you.

The Company and Role Purpose Harte Recruitment is supporting a Lettings Manager opportunity to take control and drive performance across a multi-site Manchester and Leeds portfolio. If you’re an experienced hands-on, commercially driven Lettings Manager who thrives on performance and wants real progression, this is one to look at. This Lettings Manager position is working for a fast-growing property investment business with a strong reputation, ambitious growth plans, and a clear commitment to developing its people. This is your chance to step into something with real substance. You won’t be maintaining, you’ll be taking control, raising standards and building something properly. You’ll be leading a Lettings Manager function across a Manchester-led operation, with links into Leeds, for a business that sits right at the intersection of investment, development and lettings who has a solid lettings portfolio and more in the pipeline this year and next. The Package • £35,000 (DOE) with OTE £50,000, • Mon – Thurs 09:00 to 17:30 Fri 09:00 to 17:00, First Friday of every month 09:00 – 13:00, • 25 days holidays plus BH, increases due to length of service up to maximum 30 days plus BH., • Pension 5% employee and 3% employer, • Parking costs and inter branch travel costs covered, • Ongoing training and career development opportunities, • Opportunity to build and shape a function, not just manage it The Lettings Manager Role • Oversee the full lettings cycle, from driving listings to enquiries, through to finishing deals, • Manage and communicate effectively with multiple clients at once, • Build and maintain Landlord relationships, • Manage and oversee a team of 3 Lettings Negotiators and 1 Tenancy Progressor, • Set KPIs, improve conversion, raise standards, • Set the tone daily to bring structure, pace, and accountability, • Real autonomy, • Ensure every enquiry is worked properly and followed through The Person • Proven lettings manager experience (2+ years essential), • Has strong leadership ability, • Confident with language and the ability to deal directly with Landlords, • Excellent communicator with landlords, investors and internal teams, • Strong negation, sales and customer service skills dealing with multiple landlords (not just BTR/compliance), • Team player who leads and coaches from the front, • Commercial, driven, and comfortable in a fast-paced, target-driven environment, • Can spot issues quickly and fix them without haste, • ARLA Propertymark qualification or working towards (desirable), • Full UK Driving licence (preferred)

Job Title: Contract - Contact Centre Executives Needed Location: Hybrid - 1 day a week in the office is mandatory / Manchester / Need to live locally Full Time: 7am-7pm (7am-3pm, 9am-5pm, 11pm-7pm - changing each week after training) Days: Monday to Friday (5 days per week) From and End Dates: Start Date to September 2026 Salary: This role pays £26k per annum Training due to start: 5th May or 18th May for two weeks (Full Time Training / Day One in Manchester office) The Role The primary purpose of the Contact Centre Executive is to deliver an exceptional Customer Service experience to all incoming calls. You will be accountable for the following up on all enquires, ultimately growing revenue and securing Back up Care. Why Bright Horizons? We’ve been voted Great Place to Work for the last 20 consecutive years, as well as being awarded the newly created Great Place for Wellbeing and Great Place for Women 2023. Our support functions enable our nurseries to deliver the best possible care and education to over 10,000 children across the UK. Through this support, our nurseries can deliver excellence – with 98% of our 300+ portfolio being rated Good or Outstanding by Ofsted. We’re on a mission to change the future for children, families, and the people we work with, and are committed to progressive working values like flexibility, work-life balance, and wellbeing. What You Will Be Doing: 90% of role will be handling high volume inbound calls by telephone Perform outgoing calls for our Back-Up Care business and outbound calls to prospective parents and suppliers following up on their booking or enquiry. Educate and inform customers on Bright Horizons’ Back-Up Care, policies, and procedures, and help them to understand any client specific benefit and processes, documentation, and timelines, whilst assessing their care needs. Maintain a high-level of customer satisfaction. What We Are Looking For: • Previous experience working in a high volume call centre / customer services environment, • Experience of working to set KPIs in a busy fast paced environment, • Available to work the shift patterns between 7am-7pm / Monday to Friday, • Work from the office in Manchester one day a week, • Quiet and distraction-free working space, • Good WIFI connection is essential Please note, due to our sector all roles are subject to a DBS.

Growth Marketing Manager 📍 Manchester (Hybrid – 3 Days in Office) 📈 Digital / eCommerce / Consumer Brand 💰 Up to £70,000 Overview A growing UK business is looking for a Growth Marketing Manager to lead customer acquisition and digital performance across key channels. This role is focused on scaling revenue, improving efficiency, and identifying new growth opportunities across the full digital funnel. The Role As Growth Marketing Manager, you will take ownership of performance marketing activity, driving growth across paid channels while working closely with internal teams to improve overall marketing effectiveness. This is a hands-on role with strong ownership, suited to someone comfortable managing both strategy and execution. Key Responsibilities • Own and optimise performance channels (paid search, paid social, and other acquisition channels), • Identify new opportunities for growth across channels, audiences, and campaigns, • Manage budgets, forecasting, and performance targets, • Analyse data to drive decision-making and improve results, • Work with product, trading, and creative teams to align marketing activity with business goals, • Run testing programmes to improve conversion rates and acquisition efficiency, • Support improvements across landing pages, messaging, and customer journeys, • Deliver clear reporting and insights to stakeholders Requirements • Strong experience in growth, performance, or digital marketing roles, • Hands-on experience across paid media channels (e.g. Google Ads, Meta Ads), • Proven ability to scale campaigns and drive measurable growth, • Commercial mindset with a focus on revenue and efficiency, • Comfortable working with data and running experiments, • Strong stakeholder management and communication skills Desirable • Experience in eCommerce or consumer-focused businesses, • Familiarity with analytics tools such as GA4, • Experience with conversion rate optimisation or testing frameworks Working Setup • Full-time role, • Hybrid: 3 days per week in Manchester office Package • Salary up to £70,000 depending on experience, • Bonus or performance incentives, • Standard benefits package

Job Description • Responsible for business communication with Local salesman in the assigned region, participating in regional opportunity reviews and verifying LTC opportunity progress., • Conduct credit investigations in accordance with company policies and regulations, complete LTC system contract reviews and opportunity credit reviews as required, and submit credit investigation reports., • oversee the signing of credit-related documents, follow up on the signing and collection of documents required for risk control measures such as retention of title or mortgage registration, and lead the completion of these measures; for equipment registered under our company, track license plate registration progress and provide feedback., • Responsible for organizing market research assignments as assigned by the company and promptly reporting progress., • Lead regional overdue customer collection efforts. Qualification Requirements • Education: Bachelor's degree or above, majoring in finance, accounting, law, international trade, or related fields, • Experience: Having at least 2 years of work experience in credit investigation, credit review, risk management, or credit approval related positions, with industry backgrounds including but not limited to banks, consumer finance companies, large enterprises, or professional credit agencies. Candidates with experience in credit investigation in the construction machinery industry are preferred., • Skills: Have good communication skills, strong ability to withstand pressure and identify risks;, • License or Certificate: None；, • Language: English can be used as a working language.

Security Engineer Location: Manchester (On-site) Salary: Up to £60,000 Overview My client is seeking a skilled Security Engineer to join their wider cybersecurity function based in Manchester. This is a fully on-site role where you’ll play a key part in safeguarding systems, ensuring compliance with security standards, and protecting both organisational and customer data. You will act as an important escalation point for security-related matters, including incident response, while supporting technical teams in maintaining a strong and compliant security posture. Key Responsibilities • Review and analyse current security measures to identify strengths, weaknesses, and areas for improvement, • Develop and deploy effective security solutions to reduce identified risks, • Configure and manage a range of security technologies such as firewalls, intrusion detection/prevention tools, endpoint protection, device management, and monitoring platforms, • Investigate and respond to cybersecurity incidents, ensuring timely resolution and mitigation, • Carry out routine audits and risk assessments to maintain a strong security framework, • Monitor and maintain security controls, producing remediation strategies where necessary, • Conduct vulnerability assessments and support penetration testing activities, • Collaborate with internal IT, cloud, and global teams to maintain secure infrastructure, • Work alongside security operations teams to address threats and operational issues, • Ensure adherence to recognised standards and regulations (e.g. GDPR, ISO 27001, NIST frameworks), • Maintain and update security documentation, policies, and procedures, • Support client-facing requirements in line with contractual security obligations, • Assist with both internal and external audit processes, providing guidance to technical teams, • Produce reports on security posture, risks, and ongoing improvements for stakeholders, • Recommend and implement new tools, technologies, and best practices to enhance security capability Essential: • 3–5 years’ experience in a cybersecurity or information security role, • Solid grounding in core security concepts, frameworks, and industry best practices, • Experience across infrastructure and networking environments, both on-premise and cloud-based, • Hands-on involvement in vulnerability management and incident response, • Familiarity with security monitoring tools such as firewalls, IDS/IPS, and extended detection solutions, • Experience working with SIEM, cloud security platforms, or log management tools (e.g. CrowdStrike, Lacework or similar), • Exposure to identity and access management (IAM) implementations, • Ability to contribute effectively within a team and deliver work to agreed timelines, • Strong organisational skills with the ability to manage tasks independently, • Experience with AWS environments and/or relevant certifications, • Background in security-focused roles and/or industry certifications, • Competence working with both Windows and Linux systems, including network analysis tools, • Good judgement when handling sensitive or confidential information, • Understanding of Public Key Infrastructure (PKI) concepts

Stockport (2 days per week) | £45,000 (flex) + bonus + strong benefits I’m working with a well-established, data-driven business that has recently evolved how it uses analytics. They’ve already moved to a self-serve environment (Power BI, SQL, DAX), meaning the reporting and dashboards are in place. The focus now is on becoming far more strategic and insight-led, and that’s where this role comes in. This position sits at the heart of the D2C function, working across digital, marketing and contact centre teams to turn data into meaningful insight and influence real business decisions. The role • Turn data into clear, actionable insight. What’s working, what isn’t, and what to change, • Drive performance across digital, lead gen and contact centre, • Support real-time decision making and deep dives into conversion, customer journey and marketing ROI, • Work closely with stakeholders. Influencing, challenging and guiding decisions, • Build/refine Power BI models where needed, • Coach a junior analyst and contribute to a collaborative team What they need • SQL + Power BI (DAX), • Experience delivering insight, not just reporting, • Strong stakeholder skills, able to influence, challenge and communicate effectively, • Able to adapt your style depending on the audience, • Interest in AI / advanced analytics and how it can be applied to drive better insight and decision making, • Contact centre / D2C experience is a strong plus If you enjoy getting under the skin of performance and using data to shape decisions, this is a strong opportunity to step into a more strategic, insight-led role.

About Dalkia UK At Dalkia, we’re driven by a shared purpose: tackling climate change and building a better, more sustainable future. We bring together talented people who share knowledge, challenge each other and grow together. Project Manager – Energy Performance Contracts (EPC) UK - Full Lifecycle Delivery - Decarbonisation Projects We’re looking for a Project Manager to take full ownership of EPC projects from Investment Grade Audit (IGA) through to design, construction and Measurement & Verification (M&V). What you’ll be doing • Lead the end-to-end delivery of EPC projects, • Act as the main client interface, ensuring a seamless customer journey, • Own project budgets, P&L and programme delivery, • Coordinate multidisciplinary teams across engineering, design and construction, • Ensure projects are delivered safely on time and to performance guarantees What we’re looking for • Engineering background (Mechanical or Electrical), • Strong experience delivering M&E projects in live environments, • Proven project management and commercial acumen (NEC/JCT desirable), • Knowledge of energy systems, decarbonisation or infrastructure projects, • Confident stakeholder manager with a proactive, delivery-focused mindset Why join? • Work on impactful decarbonisation projects, • End-to-end project ownership, • Collaborative, expert-led environment, • Opportunity to grow within a leading energy services business Help deliver the projects that power a more sustainable future. #ProjectManagement #Energy #Decarbonisation #Construction #Engineering #Sustainability Equity, Diversity & Inclusion We’re committed to an inclusive and fair recruitment process. If you need any adjustments, please let us know, in confidence, our team is here to support you.

Recruitment Solutions is pleased to be partnering with our Client a FMCG Group of Companies and whom have been established for over 50 years to appoint a Head of Commercial Analytics Our Client has its Head Office in Manchester and has plans to establish trading in Europe. Due to internal changes they are looking to appoint a Head of Commercial Analytics – who will report to the CEO and who will operate as part of the Senior Leadership Team. YOUR ROLE AS HEAD OF COMMERCIAL ANALYTICS The role of the Head of Commercial Analytics will be to lead the delivery of Commercial Reporting, Analysis and Insight to support the CEO and Business in making key decisions. Your role will help shape how performance is measured, understood and improved across trading – On Line and via Retail Outlets. The role will requires strong commercial judgement, analytical capability and the ability to turn data to recommendations across Sales / Margin and Overall Business Performance. • Lead Commercial Reporting and Analysis, • Work in support of the Commercial Director, • Performance Improvement, • Develop and lead Commercial Reporting and insight agenda across On Line and Retail Outlets, • Analysis of Sales / Margins and Customer Behaviors alongside Channel Performance and Promotional Activity – Risk and Opportunities management, • Work with IT to support the design / development and automation of Dashboards and Business Units, • Prepare Analysis of New Retail Outlet Locations / wider Estate opportunities EXPERIENCE AND SKILLS NEEDED • Proven experience across Commercial Analytics / Insight and Business Analysis – ideally across Retail / Ecommerce or Multi Site Consumer Business, • Strong Commercial Acumen and be able to translate this into actions, • Advanced Excel and Datasets, • Experience of BI / Power BI etc, • Experience of improving Reporting / Dashboards and Analytical processes, • A knowledge of Finance would be an advantage but is not essential WHAT YOU CAN EXPECT AS THE HEAD OF COMMERCIAL ANALYTICS • Annual Salary of c £75,000 – £80,000, • Annual Performance Related Bonus – based on personal and business performance, • Pension – which can be enhanced, • 21 days Hols – rising to 25 days – PLUS BANK HOLS, • Flexible start and finish times, • Work from Home Days, • A range of life style benefits to include; Gym Membership and Retail Discounts

New Permanent Opportunity available with a leading National Security Organisation for an eDV cleared Data Engineer in Manchester • Manchester location – hybrid working when possible, • Must hold active Enhanced DV Clearance (West), • Competitive Salary DOE - 6% bonus, 25 days holiday, clearance bonus, • Experience in Data Pipelines, ETL processing, Data Integration, Apache, SQL/NoSQL Who Are We? Our client is a trusted and growing supplier to the National Security sector, delivering mission-critical solutions that help keep the nation safe, secure, and prosperous. You’ll work with cutting-edge technologies including AI/Data Science, Cyber, Cloud, DevOps/SRE, and Platform Engineering. They have long-term contracts secured across the latest customer framework and are set for significant growth. What will the Data Engineer be Doing? You will develop mission-critical data solutions and manage pipelines that transform diverse data sources into valuable insights for our client’s National Security customers. You will collaborate with clients to solve complex challenges, utilising distributed computing techniques to handle large-scale, real-time, and unstructured data. Responsibilities include: • Design and develop data pipelines, including ingestion, orchestration, and ETL processing (e.g., NiFi)., • Ensure data consistency, quality, and security across all processes., • Create and maintain database schemas and data models., • Integrate and enrich data from diverse sources, maintaining data integrity., • Maintain and enhance existing architectural components such as Data Ingest and Data Stores., • Troubleshoot and diagnose issues within integrated (enriched) data systems., • Collaborate with the scrum team to decompose user requirements into epics and stories., • Write clean, secure, and reusable code following a test-driven development approach., • Monitor system performance and implement updates to maintain optimal operation. The Data Engineer Should Have: • Active eDV clearance (West), • Willingness to work full-time on-site in Manchester when required. Required technical experience in the following: • Apache Kafka, • Apache NiFI, • SQL and noSQL databases (e.g. MongoDB), • ETL processing languages such as Groovy, Python or Java To be Considered: Please either apply by clicking online or emailing me directly to . For further information please call me on 0161 416 6800 / 07719065951 - I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on Twitter @SearchableHenry or connect with me on LinkedIn, just search Henry Clay-Davies (searchability). I look forward to hearing from you. KEY SKILLS: DATA ENGINEER / DATA ENGINEERING / DEFENCE / NATIONAL SECURITY / DATA STRATEGY / DATA PIPELINES / DATA GOVERNANCE / SQL / NOSQL / APACHE / NIFI / KAFKA / ETL / MANCHESTER / DV / SECURITY CLEARED / DV CLEARANCE

Who are we? WTA Group is an international logistics company, on a fast growth trajectory. We support companies of all sizes and from all industries with their own growth strategies, by supporting their logistics. This includes the importing of materials and the exporting of products internationally. WTA Group are over 100 years old, and customers and employees both remain loyal to the group with over 50% have worked with us for over ten years. This is evidence that people are at the heart of our business, and our reputation for customer service across the globe is second to none. Key Role To provide freight forwarding & logistics support to WTA Far North and WTA South West, completing the role in line with the current SLA. Key Responsibilities Operations • Complete full multimodal operational responsibilities to ensure service excellence for all clients., • Provide import and export customs clearance., • Raise invoices and process purchase invoices in accordance with Company policy. Customer Service • Resolve customer and supplier queries as outlined in the SLA to ensure service excellence., • Be available to attend client meetings (virtual or in person). Pricing & Procurement • Build relationships with approved suppliers to secure competitive pricing., • Provide client pricing in line with pricing policies, • Prepare tenders accurately and within defined timeframes. Reporting • Provide data for business analytics as requested. Compliance • Complete other duties within the scope, spirit and purpose of the job, as requested, • At all times represent and act in the best interest of the company, the shareholders and the employees, • Work in accordance with the company values to maintain a positive environment with all teams across all departments. Skills, Experience & Behaviours • At least 3 years experience on a Multimodal basis, • Cargowise experience (superuser knowledge preferred), • Customs knowledge, • Strong communication skills both verbal and written, • Agile and responsive, • Ability to prioritise tasks being assigned from the named Companies. Location: Hybrid with 3 days at our Manchester Head Office. Company Benefits: • Competitive salary DOE, • Company profit sharing bonus, • Company EV car salary sacrifice scheme, • Pension, • Life assurance, • Income Protection insurance, • Full training pathway, • Employee Assistance Programme, • And many more... Recruiters and agencies, please do not reach out to us about this post. We will be working with our list of recruiters we already have.

New Permanent Opportunity for an Enhanced DV Cleared Data Scientist / AI Engineer in Manchester. • Must have active enhanced DV Clearance, • Junior to Lead levels available, • £45k to £95k DoE plus 15% clearance bonus, • Must be willing to be full-time on-site in Manchester, • Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance for a prestigious client to work on a portfolio of public and private sector projects. Our client is a global leader in technology, consulting, and engineering services at the forefront of innovation to evolve the world of digital, cloud, and platforms. You’ll experience excellent career progression opportunities to develop your skillset and personal profile in an inclusive culture. What will the Data Scientist be doing? Our client is seeking individuals with strong technical expertise in machine learning, GenAI, computer vision, and data science, alongside solid skills in solution architecture and software engineering to design and scale impactful solutions. This role involves working closely with clients to identify challenges, define solutions, communicate their value clearly, and lead teams to successful delivery. There are also opportunities to publish whitepapers and represent the organisation at conferences, all within an inclusive and diverse working environment. Key Skills and Requirements • Proficient in AI techniques including machine learning, GenAI, NLP, deep learning, graph analytics, and time series analysis., • Strong communicator with the ability to simplify complex concepts, manage stakeholders, and motivate/lead Agile teams to deliver robust outcomes., • Experienced in securing work through RFI/RFPs, bids, and presentations across public and private sectors., • Skilled in data science platforms (e.g. Databricks, AzureML) and cloud services (AWS, Azure, GCP), with knowledge of tools like Terraform., • Experienced in deploying solutions using Docker, Kubernetes, CI/CD tools. To be Considered: Please either apply by clicking online or emailing me directly at . For further information please call me on 0161 416 6800 or 07719065951 - I can make myself available outside of normal working hours to suit from 7 am until 10 pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to connect with me on LinkedIn, just search for Henry Clay-Davies. I look forward to hearing from you. KEY SKILLS: Data Science / Data Scientist / AI Engineer / AI / Machine Learning / ML / NLP / GenAI / Stakeholder Engagement / Customer Engagement / AWS / Azure / Cloud / Docker / Kubernetes / CI/CD / Deep Learning

N Brown – who we are and why work for us? N Brown is a leading UK digital retail platform for clothing, footwear, home and technology, headquartered in Manchester and employing over 1,200 people nationwide. Through our strategic retail brands JD Williams, Jacamo and Simply Be and our unique payments offering, we exist to champion inclusivity and serve the underserved. Our customers are our passion, and we take great pride in delivering products that ensure they can look and feel amazing, without compromising on choice, value and accessibility. We’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll become the most loved and trusted fashion retailer’. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture. In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we’re so proud to have made this list - as voted for by our very own colleagues! The role We’re looking for an Senior Buyer 12 months Maternity Cover to join our Lingerie Team The Senior Buyer is responsible for planning, sourcing, developing and selecting a commercial and successful range. They must use their knowledge and expertise to understand our customers’ wants and needs and create a strong multi-channel offering, whilst taking into account budgets and margin requirements. Overall the Senior Buyer’s role is to build a range which both meets and exceeds the customers’ expectations, whilst maximising profits and revenue. What will you do as an Senior Buyer at N Brown? • Lead the buying process for the Lingerie category, delivering a customer-focused, commercially balanced and trend-led product range that reflects brand strategy and meets customer demand., • To lead and implement innovative product category strategies and to maximise performance & KPI’s across multiple product areas, consistently identifying opportunity within the range, • Constantly reviewing competition to ensure our product proposition is in line with the market across all key areas: fashion trend, price, quality and availability., • Demonstrate a strong passion for product and drive category performance as product expert within Lingerie, proactively identifying emerging trends, and working closely with Design to interpret these into ranges that feel right the customer, ensuring alignment across silhouette, fabrication, colour, styling and price point., • Manage a team ranging from BAAs to Buyers, Junior Buyers and ensure you’re leading the category, following emerging market trends and lead team in interpreting these trends for our customers, ensuring we remain up-to-date and competitive., • To work closely with Senior Merchandiser to drive department sales and strategy, taking ownership of category financial performance, monitoring sales, BIM, pricing architecture and profitability., • Lead sign-off’s and strategy meetings, presenting product vision, trend direction, customer insight and commercial strategy with clear recommendations., • Build and maintain strong supplier relationships, leading supplier strategy for your department and reviewing opportunity within sourcing with focus on product quality, fit and design integrity., • Travel regularly within the UK and internationally to source product, strengthen supplier relationships and ensure development aligns with brand and customer expectations., • Collaborate with Marketing, E-commerce and Creative teams to shape product storytelling across all channels, contributing to campaign briefs, launches and photoshoots to ensure ranges are presented in the most compelling and customer-relevant way., • Support the Head of Buying on strategic projects and cross-functional initiatives, acting as a key ambassador for the Buying function across the business., • Drive department KPIs, delivering margin and profit through strategic planning, responsive trading, and smart decision‑making, • Lead the category, recruit, select and support team members and line manage by setting performance objectives, reviews and performance coach providing clear and constructive feedback in regular 121’s, agreeing training and development plans accordingly. What skills and experience will you have? • Relevant experience ideally from a leading retailer at Senior Buyer level., • Experience in buying Lingerie product., • Creativity and the ability to recognise future trends., • Strong negotiation skills., • Excellent commercial awareness., • Strong numerical and analytical skills. You must have previous experience managing multiple ranges, OTB and budgets., • Excellent communication skills in all formats including presenting. The Senior Buyer will work particularly closely with the Merchandising team, as well as working cross-functionally with additional internal and external stakeholders., • Leadership qualities. The Senior Buyer is responsible for leading and motivating a team, as well as working collaboratively with other departments in the business. The successful Senior Buyer will need to demonstrate leadership, and the ability to influence others., • Enthusiasm, determination and commitment to the role., • Confident user of Microsoft Office (particularly Word, PowerPoint and Excel), Outlook. KPI’s • Accountable for the cost price, selling price which delivers the BIM., • Accountable for the demand and NAM on the area., • Accountable for the team’s development and performance on the segment., • To fully understand and meet the customer needs, increase customer 5-star product reviews whilst driving the customer panel most preferred result. Key Stakeholders: • Hybrid working (2-3 days in the office at a minimum), • 24 days holiday (+ 8 bank holidays), • Annual bonus scheme, • Enhanced maternity and adoption leave, • Company pension with up to 8% N Brown contribution, • Mental Health support both internally and externally, including access to our wellbeing champions and counselling services, • A range of financial wellbeing support, • Stream - a financial wellbeing tool that helps you track your pay, access earnings early and manage your money with confidence, • Colleague discount across all N Brown brands, • Onsite café with subsidised rates and local restaurant discounts!, • Life Assurance and Private Medical Insurance, • Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice Ways of Working We offer hybrid working which varies across the business depending on the role you’re in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we’re perfectly located, plus we’re surrounded by cool cafes, trendy bars and the best places to eat!

Job Title: B2B SaaS Project Manager Location: Manchester City Centre (Hybrid, 3 days per week onsite) Role Type: Permanent Salary: Up to £75,000 (DoE) + benefits Overview: Our client is a growing, product-led B2B SaaS organisation delivering innovative software solutions to a diverse client base. As part of continued growth and investment in their delivery function, they are seeking an experienced Project Manager to lead the successful delivery of client-facing software implementation and change projects. This role will play a key part in managing end-to-end project lifecycles, working closely with both internal product and engineering teams and external clients to ensure seamless delivery, strong stakeholder engagement, and high customer satisfaction. Key Responsibilities: • Lead the end-to-end delivery of B2B SaaS implementation and change projects, ensuring delivery against scope, budget, timelines, and quality., • Develop and manage detailed project plans, including resources, milestones, and dependencies., • Act as the primary point of contact for clients, building strong relationships and managing expectations throughout the project lifecycle., • Identify, assess, and manage project risks, ensuring proactive mitigation and resolution of issues., • Collaborate closely with product, engineering, and commercial teams to ensure alignment on delivery objectives., • Drive clear and consistent communication across all stakeholders, both internal and external., • Manage multiple concurrent projects in a fast-paced, agile environment., • Ensure best practice project governance, reporting, and documentation standards are maintained., • Support continuous improvement across delivery processes and client experience. Essential Skills and Experience: • Minimum of 7 years Project Management experience within a B2B SaaS or similar software environment., • Proven track record delivering client-facing software implementation or digital transformation projects., • Strong stakeholder management skills, with confidence operating in client-facing environments., • Demonstrable experience working within product-led or SaaS businesses, with relevant industry knowledge., • Excellent communication, organisational, and problem-solving skills., • Ability to manage multiple priorities and operate effectively in a fast-paced environment., • Formal Project Management qualifications such as PRINCE2, PMP, or Agile certifications are highly desirable., • Proactive, delivery-focused mindset with a strong sense of ownership and accountability. If you have strong experience with the skill set above, and the role looks like a suitable fit, then please respond to this advert with an updated version of your CV, or feel free to contact me using the information available on my profile. Please note: All applicants must have full rights to work in the UK without any current or future requirement for sponsorship. Job Title: B2B SaaS Project Manager Location: Manchester City Centre (Hybrid, 3 days per week onsite) Role Type: Permanent Salary: Up to £75,000 (DoE) + benefits

Junior Recruitment Consultant – Vivid Resourcing Location: Manchester | Start Date: Summer start dates available (May - October) Salary: Competitive base + uncapped commission Type: Full-time | Entry-level About Vivid Resourcing Founded in 2009, Vivid Resourcing has grown to become a leading player in the recruitment industry, with 11 offices across the globe. What sets us apart? Our "promote-from-within" culture – 100% of our managers started as Junior Recruitment Consultants, just like the role you’re applying for. We don’t just talk about development – we live it. Our award-winning Learning & Development programme is led by a team of four in-house consultants, providing hands-on coaching, daily support, and real-time feedback – all from day one. We coach, challenge and promote based on merit, not tenure or background. What Will You Be Doing? As a Graduate Recruitment Consultant, you’ll be given the keys to run your own business within a business. From sourcing top-tier candidates to building relationships with niche clients, you'll have full ownership of the 360° recruitment process. You’ll be: • Sourcing high-quality candidates for specialist roles, • Winning and managing clients within your niche market, • Negotiating deals and placing candidates into exciting opportunities, • Working towards clear KPIs and goals We care more about character than credentials. What we’re looking for is, • A recent graduate (any discipline welcome!), • Competitive and likes to lead from the front, • Target-driven and thrives under pressure, • A natural communicator with resilience and energy, • Motivated by goals, growth, and earning potential, • Ideally (but not essential) have experience in customer service What We Offer • Fast, merit-based progression – your promotion is in your hands, • Money from your first deal – no waiting around, • High-earning potential with uncapped commission, • Year 1 - £43,000 average earnings, • Year 2 - £76,000 average earnings, • Year 3 – No consultant earning less than £100,000, • Cycle to work scheme, • Private pension plan, • Half day off on your birthday, • Incredible incentives including:, • Michelin-star Lunch Clubs, • Holidays to Dubai, Palma, Ski Resorts & more, • Team socials and monthly competitions Ready to Build Your Career? If you're ambitious, driven, and ready to make a name for yourself in recruitment – we want to hear from you. Apply today and take your first step with Vivid Resourcing.

Quality Lead / Technical Project Manager / Engineering Project Manager Outside IR35 | £450–£750 per day | 12 months + extension A leading UK engineering organisation delivering complex, high-profile projects within the energy and industrial sectors is seeking an experienced Technical Project Manager on a contract basis to support a major long-term oil and gas programme. With a reputation for technical excellence, robust engineering standards and strong customer delivery, this is an excellent opportunity to join a stable organisation overseeing delivery across a multi-year project. Key Responsibilities Lead end-to-end project delivery across engineering workstreams, ensuring alignment with scope, schedule and budget Act as the main point of contact for customer project matters, managing communication and technical interface Oversee project planning, risk management, reporting and change control processes Coordinate project activity with internal teams including Projects, Design, Manufacturing and SHEQ Support the development and implementation of project plans, governance frameworks and delivery strategies Maintain clear documentation and ensure consistent project governance across all working locations Travel regularly between Stockport, Lisburn and the customer site in Teesside Essential Requirements Strong background in technical project management within the oil and gas sector Proven experience in delivering complex engineering projects, including planning, risk and stakeholder management Ability to confidently interface with customers and cross-functional internal teams Strong understanding of engineering processes, project controls and regulatory compliance Willingness to travel between multiple sites as required What’s on Offer Outside IR35 contract Competitive day rate Initial 12-month assignment with strong potential for multi-year extension Based in Manchester with travel to other sites required Opportunity to lead delivery on a major, high-profile UK oil and gas programme Why Apply? This is a rare opportunity to take full ownership of technical project delivery across a flagship long-term project within the oil and gas industry. You’ll play a critical role in ensuring successful execution, leading customer engagement and driving project success across multiple engineering disciplines. Apply Now If you are an experienced Technical Project Manager with a strong oil and gas background and the ability to lead delivery across multiple sites, we’d love to hear from you.

About Green Earth Developments Group (certified B Corp) Green Earth Developments Group (GEDG) is a purpose driven environmental and land management business delivering high impact nature recovery, biodiversity enhancement and land transformation projects across the UK. We work with major housebuilders, national infrastructure organisations, local authorities and commercial developers to deliver solutions that balance progress with responsible environmental stewardship. We are one of the country’s leading providers of BNG unit sales to developers. Our mission: to rebuild nature and repower communities. We collaborate across the planning, housing, development and environmental sectors to deliver measurable positive impact, underpinned by strong governance, commercial discipline and a commitment to environmental excellence. The Role We are seeking a Sales Operations Manager who is commercially astute, operationally strong, and highly organised, someone who thrives not in a traditional outbound sales environment, but in a structured, process driven, relationship led commercial role. This is a middle management position reporting to Head of Sales, with line management responsibility for junior sales executives as the team grows. This role would suit someone who has a background in Sales Operations, Account Management or Client Success Management in a complex B2B, infrastructure, public sector, or built environment context. Ideally experience within Planning, Housing, Development, Land Management, Ecology or Environmental Services. Additionally, an understanding of Biodiversity Net Gain (BNG), environmental markets, habitat banking, or related legislation would be a distinct advantage. You will be the engine behind our commercial workflow: ensuring enquiries are managed professionally, clients are well supported and guided through our processes, sales data and forecasts are robust, relationships are nurtured, and the business has the intelligence it needs to make strong strategic decisions. Key Responsibilities Sales Operations & Process Management • Manage the full sales process from initial enquiry through to completion, • Maintain and refine internal sales processes and reporting mechanisms, • Ensure all customer interactions and pipelines are accurately documented, • Provide pipeline forecasting, sales insights, and commercial reporting to leadership, • Work closely with project delivery, ecology and finance teams to ensure seamless client experience. Client & Account Management • Build and maintain trusted relationships with housing developers, local authorities, planners, infrastructure clients and large contractors, • Take ownership of some of GEDG’s accounts, ensuring high levels of satisfaction, retention and growth, • Support clients in understanding our environmental products and services, including habitat banks, BNG units, land restoration schemes and nature recovery projects, • Act as a consistent point of contact, ensuring queries are handled promptly and professionally People Management & Team Development • Line manage junior sales staff as the team grows, setting objectives, priorities and performance expectations, • Coach direct reports to build commercial capability and sector knowledge, • Support recruitment and onboarding of new junior hires and interns, • Allocate workload across the team to balance enquiries, accounts and reporting, • Support interns with structured exposure to ecology, delivery and finance teams where relevant About You Essential • Highly organised with strong process discipline, • Experience in Sales Operations / Account Management / Client Success Management in a complex B2B or public sector facing environment, • Familiarity with CRM systems, ideally HubSpot, and sales operations tooling, • Strong commercial acumen: able to understand commercial drivers, structure deals and support decision making, • Able to report on sales performance and clearly present to the senior leadership team., • Proven ability to build and manage long term client relationships, • Team focussed with excellent communication skills, comfortable engaging with junior and senior stakeholders alike., • Able to manage multiple workflows while maintaining attention to detail, • Comfortable working in a fast growing SME with evolving processes Desirable • Understanding of Biodiversity Net Gain (BNG) and its role within the planning and development system, • Knowledge of environmental policy, land use regulation, or nature based markets, • Experience working with:, • Housing developers, • Local councils and planning authorities, • Publicly listed national infrastructure organisations, • Large residential or commercial construction firms What We Offer • Opportunity to grow professionally and help shape the commercial function of a rapidly growing, purpose driven environmental organisation, • Work with some of the UK’s most significant developers, infrastructure providers and local authority partners, • Collaborative, mission focused culture with strong values, • Competitive salary and benefits package, • Professional development and exposure to cutting edge nature recovery and environmental innovation initiatives

Job Title: Photographer Location: Manchester Department: Studio Reports To: Reporting into Photography Manager, working closely alongside Photographers and Stylists Job Type: Full-time Company Overview Sumwon Studios is a fashion brand group, with an innovative and creative approach to developing & designing direct-to-consumer fashion brands for a diverse global customer base. The current brands we run are MISSGUIDED, SUMWON, AiiRZ and KIZN. Our team of talented designers, trend forecasters, and industry experts collaborate seamlessly to bring our vision to life. We leverage our expertise in market research, consumer insights, and design excellence to create brands that resonate with consumers. We are proud to have forged a strategic and exclusive relationship with one of the largest fashion retailers in the world. This partnership enables us to expand our reach and distribute our brands to a global audience of over 150 million customers. Where others perceive limits, we perceive opportunities. We're building our team ready to challenge everything and embrace bold, new-age thinking. We honour and celebrate individuality, building an international space where everyone can feel inspired and thrive. Role Summary We are seeking a talented and detail-oriented Fashion ecommerce Photographer to join our creative team. You will be responsible for capturing high-quality, visually compelling images that reflect the brand’s identity and elevate its fashion collections. This role requires technical photography skills, a keen eye for fashion aesthetics, and the ability to work in a fast-paced studio environment. Key Responsibilities • Shoot ecommerce imagery across all group brands, daily, • Support Photography Manager with shooting for campaigns, creative content and social imagery, • Maintain photography standard for each brand, following proof of concept shoots, • Travel as and when needed for offsite shoots, • Work effectively with Photography team for shoot briefing and execution, • Ensure all imagery is driving KPI’s e.g. click through rate / overall look & feel, • Ensure photography guidelines for each brand are met and are consistently delivered, • Support Group Photography Lead with lighting setups, maintenance of photography equipment and any additional requirements, • Work with shoot team to maintain desired shoot targets to achieve cost per garment target, and reduce reshoot rates, • Drive set start times and productivity on shoots with Stylist, • Use initiatives and creative collaboration to propose new ways of working and creative ideas through retouch and AI, • Support with imagery admin and queries from across the business., • Ensure consistency in lighting, angles, and image selection for product photography across all e-commerce platforms., • Troubleshoot and resolve any technical image issues that arise during the shoot process, • Work with the photography team to troubleshoot creative or logistical challenges, offering solutions to ensure deadlines are met without compromising quality. Key Skills • 3 years of experience in ecommerce shoots, • Proven experience as a fashion photographer and a strong portfolio demonstrating relevant work, • Familiarity with studio environment is essential, • Proficiency in studio lighting setups and digital photography techniques, • Expert in post-production and image editing software (e.g., Adobe Photoshop), • Strong sense of fashion, composition, colour, and visual storytelling, • Ability to take creative direction and bring new ideas to the table, • Experience working in a collaborative studio environment, • Strong organisational and multitasking abilities is essential, • Excellent verbal and written communication skills What's on offer? • 25 working days of annual leave plus bank holidays, • Health Scheme, • 30% employee discount on all Sumwon Studios brands, • Company social events, • Creative work environment, • Competitive salary Sumwon Studios is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

FACILITIES MANAGER Location: Manchester City Centre (M2 6LE) Hours of work: 40 hours per week Contract Type: Permanent We are seeking an experienced Facilities Manager to take ownership of operational delivery at our brand-new Northern Head Office in central Manchester. This is an exciting opportunity to join a new team in a state-of-the-art building and play a key role in ensuring outstanding service delivery. Job Description As Facilities Manager, you will be responsible for managing all contracted services across your area, ensuring performance meets agreed service levels. Acting as the first point of escalation for the client on FM-related matters, you’ll work closely with stakeholders to build strong relationships and consistently deliver services that exceed expectations. This position offers the chance to make a real impact in a flagship location while developing your career within a supportive and ambitious team. Key Responsibilities • Act as the first point of escalation for both the team and customer, ensuring seamless BAU operations delivery., • Oversee operational deliverables across your area, maintaining high standards of health & safety and service quality., • Manage small works projects, ensuring timely, consistent, and budget-compliant delivery., • Build and maintain strong stakeholder relationships with internal and external partners., • Ensure service delivery meets and exceeds client expectations through SLAs, reporting, compliance with SOPs/EOPs/BCPs, and timely resolution of remedial tasks., • Take financial responsibility for service streams, supporting variable budgets, approving works within authority, and ensuring cost control., • Provide effective line management and leadership to Workplace Leads and service teams, auditing service quality and driving remedial actions to completion. About You • Demonstrable client-facing Facilities Management experience gained within a Corporate Office setting, • Experienced in both Hard FM & Soft FM (but with more of a leaning towards Hard FM), • Proven supplier and stakeholder management skills/experience., • Demonstrable people management skills, with a track record of leading, motivating, and developing teams., • Skilled in delivering exemplary customer service, meeting deadlines, and achieving contract SLAs., • Strong problem-solving ability with a passion for operational excellence and continuous improvement., • Highly organised, proactive, and able to work independently with minimal support., • Excellent communication skills across all levels, with integrity and respect at the core of interactions., • Competent in MS Office, • IOSH Managing Safely certified. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlaces ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing

Our client is a global energy/power/engineering/construction/chemicals/life sciences recruitment agency that requires a high calibre Life Sciences recruiter to join their team in Manchester (at least 4 days a week in their city centre office). PURPOSE OF ROLE: To support clients with filling their vacancies to target start dates ensuring all quality thresholds and KPIs are met. The role of the Life Sciences Recruiter is to develop and deliver excellent recruitment services in line with agreed service levels. This will involve utilizing recruitment technology applications and managing end-to end processes to provide recruitment services - applying best practices to ensure complete compliance and customer satisfaction. ACCOUNTABILITIES: • Ensure the recruitment service is delivered, in line with contractual obligations and client service levels., • Lead vacancy consultation discussions with hiring managers and document recruitment plans which include role requirements, agreed timeframes, roles and responsibilities of all involved, and the selection process., • Building and maintaining hiring manager relationships and ensuring client satisfaction., • Responsible for the management of candidate relationships and their satisfaction with the candidate recruitment experience until start date., • Ensure that all changes to a candidate’s status are tracked to enable accurate reporting., • Conduct candidate screening, ensuring that all candidates submitted to the hiring manager meet required quality standards., • Support the hiring manager with deciding which candidate to hire and guide them in determining an appropriate offer., • Deliver the verbal offer to the candidate, manage objections and support the candidate during their notice period., • Upholding the requirements of both company and local legislative policies and ensuring all recruitment activities comply with both. KEY RESPONSIBILITIES: • To provide solutions to recruitment problems and issues., • Have visibility over team requisitions in order to share knowledge, candidates and resources including personal bandwidth., • Independently manage own workload, time and resources., • Put forward ideas to improve sourcing., • Conduct oneself in a professional and ethical manner at all times., • Attend training and development courses / sessions as required., • Provide regular and meaningful updates to stakeholders on recruitment activities., • Create meaningful and attractive advertising collateral. CANDIDATES Suitable candidates MUST have 360 permanent recruitment experience, gained within a recruitment agency. You will be organised, systematic, proactive and have excellent client relationship skills. You will be proactive in your search activity with the ability to present compelling opportunities to a broad range of candidates. Please note that no visa sponsorship is available.

Wine Sales Manager – Leading Wine Importer – North of England– Up to £45,000 plus car allowance and commission This company is an established and well-known Wine Importer who is expanding their team to drive sales across both the On and Off trade. This Importer has a fantastic range of organic wines and liquors, with a fantastic reputation on the trade and a significant account base. We are looking for a Wine Sales Manager to head up the new business for the company. This role will involve working across both the On & Off trade with a focus on commercial wins, relationship building, negotiations and pricing management. The Wine Sales Manager will head up the region and grow the portfolio across the trade. This role is perfect for a Wine Salesperson who has experience winning new business and securing listings, along with a passion for tastings, menu development and personal growth. Company Benefits: • Exceptional commission structure and renumeration., • Travel and expenses paid, along with mileage if required., • Scope for personal development and the ability to shape the sales strategy. Wine Sales Manager Responsibilities: • Develop and maintain strong relationships with key accounts in the beverage industry., • Identify new business opportunities and drive revenue growth., • Implement effective sales and marketing strategies to promote the Wine range., • Collaborate with cross-functional teams, including marketing, distribution, and product development, to ensure customer satisfaction and product excellence., • Stay updated on industry trends, market developments, and competitor activities., • Prepare sales reports, forecasts, and budgets for management review., • Attend industry events, trade shows, and networking opportunities to expand your professional network. The Ideal Wine Sales Manager candidate: • Previous experience working in Wine along with a proven track record in sales across the On and Off trade., • Be a self-starter who is driven to succeed – a strong connection and network would be preferred., • Proven track record in delivering growth in the drinks industry., • A customer-oriented approach to account management which aims to exceed expectations., • A strong and assertive style to self-management and motivation., • Able to negotiate, delivery training and competently explain a alcoholic product range, • Must be able to drive If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Sales Progression Manager – Manchester - Up to £30,000 basic with OTE £40,000 Do you have a passion for sales progression and love getting those sales over the line to completion? A market leading Manchester based Estate Agency are looking for an experienced Senior Sales Progressor or Sales Progression Manager to join their award-winning team. If you are looking for a company where you can be rewarded for your hard work, along with a surplus of other amazing benefits, this might just be for you! What’s in it for you • Competitive basic salary of up to £30,000 DOE, • Uncapped commission structure (OTE £40,000+), • Career progression opportunities, • Supportive, fun and ambitious team environment, • Ongoing training and development, • Regular social events, • Private healthcare included half price gym membership after one years service, • Monday to Friday - No weekends! What you will be doing • Progress property sales from reservation through to exchange and completion, • Liaise with solicitors, mortgage brokers, estate agents and clients, • Proactively chase updates and manage timelines, • Identify and resolve delays or issues in the sales process, • Keep accurate records and update internal systems, • Provide outstanding customer service at every stage What you will have • Previous experience working in property sales progression or conveyancing, • Strong communication and relationship-building skills, • Highly organised with excellent attention to detail, • Proactive and target-driven mindset, • Ability to manage multiple transactions simultaneously, • A can do attitude with the desire to get sales to exchange and completion

New Product Developer – Cosmetics & Skincare We’re excited to offer an excellent opportunity for a New Product Developer to join a fast-growing, innovative cosmetics and skincare manufacturer. Driving new product innovation from concept through to launch, this position is ideal for a confident professional with a little experience looking to take the next step up in their career You’ll take ownership of projects, influence product direction, and work cross-functionally to deliver commercially successful, on-trend beauty products. Experience in cosmetics would be fantastic but not essential, the role would suit someone dynamic who thrives in a fast-paced, collaborative environment Key responsibilities: Lead the end-to-end development of new cosmetic and skincare products, from initial concept through to final approval. Work closely with the Graphics team to brief, prioritize, and deliver artwork and packaging in line with customer requirements and timelines. Drive cosmetic colour development, creating and refining ranges based on seasonal trends, customer briefs, and market insight. Manage cosmetic and component sampling, proactively resolving issues and ensuring products meet quality, performance, and aesthetic standards. Review and evaluate product samples, ensuring all packaging and formulations meet sensory expectations and are fit for purpose. Ensure all new products meet customer briefs, commercial targets, and regulatory requirements, working closely with technical team. Coordinate product development activities with UK-based teams and overseas suppliers, particularly the China team. Play an active role in design briefings involving NPD, Technical, Merchandising, and Graphics teams. Act as a key point of contact for the China team, resolving queries and ensuring clear, timely communication throughout development. Create and manage accurate product costings to support customer quotations, negotiating savings and efficiencies where possible. Support project planning and provide cover for Project Management responsibilities during team holidays when required.

Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of lettings and estate agencies. Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location. With our team's extensive industry expertise and local knowledge, we're here to redefine expectations in our sector and lead the way for change. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager. This is a full-time, permanent position located in our Manchester office. The salary on offer is between £25,000-£28,000 pa. Let's talk about the role. It involves: • Managing a UK wide residential property portfolio approx. 150-200 properties across multiple landlords, • Organising & recommending maintenance works, • Ensuring the portfolio remains compliant to include gas, electrical and fire safety, • Making regular 'check in' calls with landlords, • Delivering exceptional customer service to our customers & landlords, • Renewing & negotiating tenancy agreements, • Arrangement of inspections, inventories & check outs of our customers, • Working with external suppliers to fulfil your role We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as: • Great customer service, • Resilience when working in a fast paced & demanding environment, • Strong problem solving skills, • Ability to priorities tasks & responsibilities, • Experience in surveying/property management/housing At Lomond, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to: • Our smart spending app gives you discounts at over 900 retailers, and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health., • Our Employee Assistance Programme offers free counselling support sessions., • Get the latest gadgets and appliances with our Smart Tech Scheme., • We're committed to reducing our carbon footprint with our Cycle2Work Scheme., • We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF., • You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles., • Planning for retirement? We've got you covered with that important pension pot., • We'll support your professional development by funding your professional qualifications so you can reach your full potential and build your career., • And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Lomond, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!

If you are an experienced Financial Advisor seeking a more supported role then this could be the opportunity for you! This is a fantastic opportunity that will suit any experienced Financial Adviser, whether you come from an independent or a banking background who is frustrated in finding new clients and completing all the admin tasks that come with being a successful Financial Adviser. As a leading financial services business, Quilter Financial Planning are offering an excellent opportunity for a Financial Advisor to work on both an Employed and Self-Employed basis. As a business we operate a strong network of advisors based across the UK, these office and field-based roles are open to financial advisers who are looking to develop and grow. The Benefits: • All leads are professionally introduced through a robust lead generation process, • Attractive remuneration terms, • Full paraplanning and admin support, • Market focused training provided, • Business and personal development, • An infrastructure to fully support all Advisers delivering a first-class service to clients and therefore enhancing your income, • National coverage., • Many great opportunities for Advisers to really maximise their earning potential. The Role: • Your goal will be to ensure clients make wise and profitable decisions to meet their financial Goals, • Prepare sound financial plans to ensure clients meet their targets, • Advise clients on current financial issues and make recommendations, • Generate new business and build introducer relationships, • Customise financial plans according to clients’ changing needs, • Build strong relationships to retain existing clients, • Maintain and update knowledge of regulations, practices, and financial products About You: • Proven experience as a financial planner, • Ability to analyse financial information and comply with regulations, • Proficiency in MS Office and CRM systems, • Attention to detail and strong math skills, • Strong ethics, with a customer-oriented attitude, • Outstanding communication skills, with the ability to foster long-term relationships, • Diploma in Financial Services Qualifications: • Diploma in Financial Advice, • Industry Sales experience, • Strong understanding of investment and pension business, • Excellent interpersonal skills goals., • Ambition and Hunger

Location Manchester, UK (Hybrid - 3 days per week in office) About ServisBOT ServisBOT is building the next generation of AI-driven enterprise automation for regulated industries — a secure, compliant SaaS platform where AI and humans work together to deliver outcomes our clients can trust. We partner with global customers across banking, insurance, and other highly controlled environments, delivering AI-enabled solutions that meet demanding security, compliance, and reliability requirements, without slowing innovation. AI is embedded into how we build and deliver: accelerating insight, streamlining delivery, and helping teams move faster from idea to impact. And because trust matters, humans stay in control and accountable — with the governance, auditability, and operational rigor enterprises expect. Role Purpose As a Business Analyst, you’ll play a dynamic, hands-on role supporting both our product team and customer deliveries. You’ll help shape ideas into clear, actionable work — defining problems, capturing high-quality requirements, and keeping momentum across the full lifecycle of our conversational AI solutions. Day to day, you’ll flex across project coordination, product support, testing, and implementation — from discovery and design through release, hypercare, and ongoing change — using AI tools safely and responsibly to accelerate insight and delivery while keeping outcomes governed and customer-ready. You’ll become a go-to expert in ServisBOT’s platforms and delivery tools, supporting effective implementation in client environments and ensuring we deliver measurable value. You’ll also build confidence in key AI concepts like prompt engineering, LLMs, and RAG, helping translate customer needs into practical, trustworthy AI-enabled solutions. Key ResponsibilitiesProblem Definition & Discovery (Supported Ownership) • Support discovery activities for product initiatives and customer engagements, • Help analyse customer needs, business processes, and constraints, • Use AI tools to:, • Summarise discovery inputs, • Explore problem spaces, • Draft initial problem statements, • Validate AI-assisted outputs with senior BAs, Product Managers, and Customer Champions Requirements & Acceptance Criteria • Produce clear, structured requirements and acceptance criteria under guidance, • Use AI to:, • Generate first-pass requirements, • Identify gaps, edge cases, and assumptions, • Ensure final requirements are:, • Understandable, • Testable, • Reviewed and approved by accountable stakeholders AI-Assisted Analysis & Prompt Contribution • Contribute to the creation and refinement of analysis and discovery prompts, • Follow established prompt standards to ensure:, • Reusability, • Auditability, • Safe handling of customer and internal data Product & Customer Collaboration • Work closely with:, • Product Managers (product initiatives), • Customer Champions (customer engagements), • Engineers and QA during delivery and change, • Support impact analysis for customer change requests, • Help ensure customer-specific work does not unintentionally degrade product integrity Governance, Risk & Compliance Awareness • Operate in line with ISO27001, ISO42001 and SOC II controls, • Ensure AI usage complies with:, • Data classification policies, • Customer data handling rules, • Maintain basic traceability of requirements and decisions where required, • Escalate risks, ambiguity, or uncertainty early Skills & ExperienceRequired • Minimum 2 years experience in a Business Analyst, Junior BA, or similar role, • Experience working with:, • Requirements gathering, • User stories / acceptance criteria, • Stakeholder collaboration, • Strong written communication and attention to detail, • Comfort using AI tools (e.g. LLMs) to support analysis, with an understanding that:, • AI accelerates work, • Humans remain accountable, • Curiosity about AI-assisted delivery, prompt design, or responsible AI use Desirable • Experience working with enterprise or regulated customers (banking, insurance, etc.), • Familiarity with Agile or iterative delivery models At ServisBOT: • AI-assisted work is the default, not optional, • AI outputs are treated as drafts — humans own outcomes, • Security, compliance, and auditability matter as much as speed, • BA roles are supported, coached, and expected to grow You’ll be encouraged to learn quickly, ask good questions, and build strong fundamentals in analysis, communication, and judgement.

Client Service Agent Location: Manchester (Hybrid - 2 days WFH) Up to £50,000 base TGRC has partnered with an innovative cleantech company developing technology infrastructure for local, decentralised energy markets, connecting energy generation directly with consumption. Step into a front-line role where client experience meets technology. You’ll own client interactions end-to-end, using modern CX platforms to deliver fast, accurate support while helping shape a smarter, more data-driven approach to customer service. Responsibilities: • Handle client enquiries across phone, email, live chat, and ticketing channels, ensuring a consistent, client-first experience at every touchpoint., • Resolve client issues promptly and thoroughly, taking a structured approach to understanding the root cause before working toward a solution., • Support client onboarding journeys by ensuring all communications are clear, proactive, and aligned with service expectations., • Maintain accurate client records and interaction histories within CX and operational platforms (including Zendesk), ensuring data integrity for reporting, automation, and audit purposes., • Draft and send client communications — including service updates, billing notifications, and issue resolution correspondence — in line with brand and regulatory standards., • Escalate unresolved or complex issues to the Customer Service & Comms Lead with clear context and recommended next steps., • Collaborate with Billing, Collections, and Operations teams to ensure consistent messaging across touchpoints, avoiding conflicting or unclear client communications., • Support compliance with Ofgem standards of conduct and complaint-handling requirements, embedding regulatory awareness into day-to-day client interactions., • Identify recurring client issues, log patterns, and feed insights back to the Customer Service & Comms Lead to support continuous improvement and product feedback loops. Your Profile: • 1–3 years in a client-facing/service role (tech, SaaS, fintech, or similar preferred), • Strong communication skills and a problem-solving mindset, • Comfortable using CRM/CX platforms, • Curious, proactive, and confident working in a fast-paced, scaling environment, • No prior energy experience required — just the ability to learn quickly and take ownership of the client experience.

Take Everything You’ve Learned in Business - and Multiply Its Impact You’ve been there. Maybe you’ve coached a few businesses on the side - friends, contacts, people who knew you had the answers. Or maybe you’ve run your own practice, helping leaders grow but often feeling like you’re carrying the weight of it all on your shoulders. The truth is, you’ve built up decades of knowledge. Sales, leadership, marketing, culture, customer journeys, strategy. And you know you’re capable of more than just dipping your toe in. Now imagine using all of that experience - with a proven framework, a powerful brand, and a supportive team behind you. The SUMMIT Opportunity At SUMMIT, we bring together experienced leaders, coaches, and former business owners who want to give back, belong to something bigger, and build a business that makes a real difference. As a SUMMIT Growth Guide (Franchise Owner) you’ll: • Use our Success GPS and workshop programmes to unlock growth in businesses across your region., • Work with boards, founders, and leadership teams to drive strategy, marketing, culture and sales - not just “hit the numbers.”, • Be part of a national team of Growth Guides, with regular collaboration, training, and peer support., • Belong to communities like TWENTY and FIVE, where real conversations create real opportunities., • Be supported by marketing that works and attracts the right prospects to you. You’ll be building your own consultancy business, but you’ll never be on your own. Why It Works • Proven delivery frameworks - you’re not reinventing the wheel., • A strong team culture and brand behind you., • The freedom to build your own business with the support of a national movement., • The fulfilment of giving back while creating something meaningful for your future. What You’ll Need • Experience of running, growing, or coaching businesses., • Business Development skills and experience., • A genuine desire to make a difference in your community., • Drive, curiosity, and energy - you’re not ready to “slow down”., • Preparedness to invest in yourself and build something you’re proud of. Your journey starts here. Click Apply, or message us for a confidential conversation today. SUMMIT - Changing the way the world does business by putting people and impact first not profit

🚀 Launch Your Operations & Leadership Career with Playbook Direct! Role: Junior Operations Manager Trainee Location: Manchester | Full Time | On Site | Permanent Salary: £25,000 Base Salary — increasing to £45,000 (Months 6-12, based on performance) If you are aiming to build a career where you can lead, influence performance, and understand how businesses grow from the inside out, this role offers a strong starting point. This isn’t a position where you sit on the sidelines. You will be involved, challenged, and developed from day one. Playbook Direct is looking for a driven individual ready to step into a hands-on operations pathway. This opportunity is designed for those at an early stage in their career who want real responsibility, structured training, and a clear route into leadership. About the Opportunity You will work closely with experienced leaders, gaining practical insight into how sales operations and campaign delivery function on a daily basis. The role combines organisation, communication, and commercial awareness, giving you a well-rounded foundation in business operations. No prior management experience is required. You will be trained, supported, and gradually given more ownership as your capabilities grow. What You Will Be Doing • Contributing to the day-to-day running of sales and campaign activity, • Assisting in the planning and execution of customer-focused campaigns, • Tracking performance metrics and learning how results are improved, • Supporting team scheduling, coordination, and workflow organisation, • Working alongside senior staff to understand operational decision-making, • Gaining exposure to coaching techniques and team development, • Assisting with reporting, standards, and internal processes What We Are Looking For • Someone at an early stage in their career or ready for a new direction, • Strong work ethic and a genuine interest in progressing into leadership, • Comfortable working in a structured, target-driven environment, • Open to feedback and willing to learn through practical experience, • Reliable, proactive, and able to contribute within a team setting, • Motivated by performance, development, and long-term progression (We welcome applications from graduates and individuals from varied professional backgrounds!) What You Will Gain • Structured training across operations, performance, and leadership, • Early exposure to real business responsibility and decision-making, • A clear progression path based on results and consistency, • Development in communication, organisation, and commercial thinking, • A fast-paced, people-focused environment that rewards growth and effort Apply Now If you are ready to build a career that combines operations, sales, and leadership, and want to develop through real experience rather than theory, we want to hear from you! Apply below or send us your CV along with a short note outlining your interest in the role. #Hiring #ManchesterJobs #OperationsManagement #GraduateCareers #PlaybookDirect #LeadershipDevelopment #CareerGrowth #SalesOperations #EntryLevelJobs

As a Warehouse Coordinator, you are responsible for coordinating daily warehouse and logistics operations to ensure accurate and efficient order fulfillment. The role includes managing shipments, aligning with internal teams on fulfillment needs, handling customer inquiries and returns, and supporting continuous improvement of warehouse processes. Job Responsibilities • Coordinate with first-mile logistics providers or freight forwarders to manage inbound shipments, including receiving, checking, shelving, and system registration., • Liaise with internal departments to arrange daily order fulfillment and shipment requirements for routine operations and promotional activities., • Plan and coordinate warehouse shipment schedules based on company logistics procedures and operational guidelines., • Handle local customer service calls, collect and summarize customer inquiries, and report issues to relevant stakeholders on time., • Manage return and exchange processes, including recording cases, handling returned goods, and coordinating after-sales solutions., • Support the improvement and maintenance of warehouse operation procedures to ensure accurate and efficient order processing. Qualifications • Business-level Mandarin and English communication skills are required for daily coordination with overseas stakeholders., • Experience in warehouse operations, logistics, e-commerce, or supply chain management., • Experience in after-sales service or customer support is preferred., • Strong communication and comprehension skills, patient, responsible, and able to work under pressure., • Proficient in computer usage and office software (e.g., Microsoft Office). Ability to organize information efficiently and complete orders within required timelines., • Capable of handling multiple tasks simultaneously in a fast-paced environment., • Valid driver's license and access to a vehicle are preferred., • Applicants must be authorized to work in the U.K. Please note that we are unable to offer visa sponsorship for this role.

PAID SOCIAL SPECIALIST– META / TIKTOK D2C SPORTS PERFORMANCE WEAR BRAND CENTRAL MANCHESTER FULL TIME HEAD OFFICE BASED ROLE About The Company Join our dynamic and innovative team as a Paid Social Specialist, where you'll play a pivotal role in shaping the future of A-Game, a sportswear brand based in central Manchester. Job Description Reporting to: (Founder) & Head of Finance) As a Paid Social Specialist, you will play a key role in managing, optimising, and scaling performance-focused eCommerce campaigns across Meta and TikTok to support A-Game’s growth objectives. This role requires a candidate with strong technical expertise and commercial awareness, capable of taking full ownership of accounts within a highly competitive market. You will be responsible for driving measurable improvements in efficiency and revenue through strategic media buying, structured testing, and continuous optimisation. You will lead the planning and execution of full-funnel strategies aligned with eCommerce objectives, including new customer acquisition and revenue growth. This includes auditing and refining account structures to ensure alignment with platform best practices, managing day-to-day operations such as audience segmentation, bidding strategies, and budget allocation, and implementing structured testing frameworks to support continuous performance improvement. A deep understanding of conversion-led activity is essential, as you will be responsible for improving key commercial metrics including ROAS, CPA, and revenue. Collaboration will be a core part of the role, as you will work closely with creative and content teams to develop high-performing ad assets tailored to each specific platform. You will be expected to remain at the forefront of platform developments, algorithm updates, and emerging formats, ensuring A-Game’s campaigns remain competitive. You will also identify and implement growth opportunities, including retargeting strategies, audience expansion, and market prioritisation, while ensuring all campaigns are aligned with A-Game’s brand standards and performance ethos. The role involves a heavy focus on data-driven analysis and reporting. You will be responsible for monitoring campaign performance, conducting A/B testing and attribution analysis, and translating complex data into clear insights and actionable recommendations. You will produce regular, data-led reports and presentations to inform internal stakeholders of performance, learnings, and next steps. These insights will be used to evaluate campaign success, inform future strategy, and identify further opportunities for optimisation. Staying up to date with industry trends and competitor activity will be essential to maintain a competitive edge. You will monitor industry best practices and contribute innovative ideas to strengthen brand visibility and drive long-term advocacy. This role requires a proactive mindset, strong technical organisation, and a genuine passion for performance-driven sportswear, data, and digital culture. Experienced required • 4+ years’ experience managing paid social campaigns for eCommerce brands, ideally within a sportswear or activewear brand DTC environment., • Strong track record in building campaigns internationally is vital, while solid experience in the US landscape is preferred., • Demonstrated experience improving performance in underperforming accounts and driving measurable growth., • Strong understanding of conversion-focused media buying, with a clear focus on revenue and profitability., • Advanced knowledge of Meta and TikTok Ads Manager, including campaign structure, bidding strategies, and tracking implementation., • Experience using analytics and attribution tools such as Google Analytics (GA4), Meta Business Suite, and equivalent platforms (e.g., Triple Whale)., • Strong analytical capability, with the ability to interpret data and make commercially informed decisions., • Proven track record of improving ROAS, reducing CPA, and scaling paid social investment effectively., • Strong communication and reporting skills, with the ability to present performance insights clearly to stakeholders., • Excellent organisational and time management skills, with the ability to manage multiple campaigns and priorities., • Experience working in a DTC, brand-side, or agency performance marketing environment., • Ability to work in a fast-paced environment and meet tight deadlines., • A confident team player with a hands-on attitude, a can-do nature, and a willingness to embrace new ideas and processes., • Self-motivated and reliable with the ability to work independently and as part of a team. Please note: Due to the time zone difference with China, UK working hours are 7:30am - 4pm. We do not offer WFH flexibility. email cv to

Customer Service / Key Account Manager Our client is a well-established success story, renowned for delivering high-quality garments across Healthcare, Corporate wear, Workwear, and Sportswear sectors. Due to continued growth, they are looking to strengthen their Customer Services team with a driven and customer-focused professional. This is a varied role combining customer service excellence with key account management. You will develop a strong understanding of the business and its supply chain, while building and maintaining effective relationships with both internal teams and clients at all levels. Key Responsibilities • Deliver a consistently high level of customer service, • Manage and nurture relationships with key Healthcare and University clients, • Engage with prospective colleges to secure partnerships for upcoming academic years, • Oversee account renewals and provide ongoing aftercare for college clients, • Coordinate and support customer deliveries both nationally and internationally, • Place, monitor, and track customer orders, • Manage delivery schedules and resolve any issues efficiently, • Prepare and issue quotations and estimates, • Act as a key point of contact for customer queries, providing effective solutions Skills & Experience • Strong customer service and interpersonal skills, • Minimum of 3 years’ experience in a similar office-based role, • High level of IT literacy, including Excel; ERP system experience is desirable, • Highly organised with strong logical thinking skills, • Excellent communication abilities, • Strong analytical and problem-solving skills, • A collaborative team player, • Good standard of education

About Us TalkTalk Business is one of the UK’s leading B2B technology & managed service providers, offering a full range of business-grade communications products and services, spanning internet access, data, voice and network infrastructure. For over 30 years, we’ve served businesses of every size – from national retailers to small and medium-sized enterprises – with future-proof, scalable technology and dedicated support. Building on this heritage, we’re focused on providing a comprehensive managed service portfolio, alongside our core connectivity specialisms, giving Enterprise organisations more choice and flexibility as they innovate and grow. Our mission is simple: to empower UK organisations to exceed their ambitions by delivering trusted service and innovative solutions. If you are looking to be part of an ambitious team that is constantly evolving and empowered to deliver excellence, we would love to hear from you. Apply today and help us shape the future of business connectivity. The Role We’re looking for a proactive and customer‑focused Credit Controller to join our team on a fixed‑term contract for a minimum of 3 months. In this role, you’ll play a key part in maximising revenue and reducing risk by managing a portfolio of customer accounts and ensuring timely, accurate cash collection. Working closely with the Head of Billing, Fraud and Collections, as well as teams across Credit & Risk, Operations, Sales, and external partners, you’ll handle end‑to‑end cash collection for both active and disconnected accounts, while resolving customer disputes effectively and delivering an excellent customer experience. You’ll use your strong credit control knowledge, analytical mindset, and problem‑solving skills to prioritise workload, drive continuous improvement, and contribute to improved cash flow across the business. This is a fast‑paced, highly collaborative role where you’ll work both independently and as part of a supportive team to exceed financial and quality targets. Responsibilities · Own and manage end‑to‑end cash collection for a portfolio of active and disconnected accounts, ensuring timely payment of all invoices. · Engage with customers, partners, and internal teams daily to resolve billing queries quickly and deliver an exceptional customer experience. · Use strong credit control knowledge to prioritise workload effectively and maximise cash flow. · Monitor and manage credit risk, proactively identifying issues and supporting continuous improvement initiatives. · Ensure compliance with all organisational policies, standards, and Delegation of Authority guidelines. · Apply analytical thinking to review workloads, challenge inefficiencies, and help drive process improvements across the team. · Identify and mitigate potential delays or risks, using problem‑solving skills to keep collections on track. · Collaborate across teams while working independently, consistently meeting or exceeding financial and quality KPIs. Skills and experience we are looking for We’re looking for a Credit Controller with solid credit control experience, ideally gained in a fast‑paced environment and preferably within telecommunications. The ideal candidate will: · Have strong risk‑management and analytical skills, with the ability to review workloads, spot inefficiencies, and support continuous improvement. · Be confident using Microsoft Office, highly organised, and able to manage their own workload while adapting to changing priorities. · Communicate clearly and professionally with customers and internal teams. · Take ownership, share knowledge, and embrace new systems and processes with a proactive, performance‑driven approach. How you will work At TalkTalk Business we understand the importance of flexibility and connection in the workplace. That’s why we have adopted a hybrid approach to working. Our way of working is to work 3 out of 5 days in the office (adjusted for colleagues who are part-time) at our HQ in Soapworks, Salford Quays with the remaining days offering the option to work from home. We want to ensure you enjoy the collaboration and connection of the office environment, combined with the convenience of remote working. Be a part of our story. We've created a happy, diverse, inspiring workplace for real people, just like you. If you understand what customers want and are committed to making it happen, be a part of our story.

Morson Group We were founded back in 1969 and have grown from very humble beginnings to a £1.3b global technical recruitment specialist organisation. With over 30 offices UK wide, office in Canada, USA, Australia and Europe, we are the UK's leading technical recruitment agency and the 3rd largest globally. Morson Group consists of multiple specialist practices that offer complex talent solution needs across Engineering and Technology. Morson Nexus brings together learning, development and skill-building in a powerful new way. We deliver far more than just training. We orchestrate the full learning and development lifecycle. Whether it’s delivering exceptional courses, shaping learning frameworks, overseeing supplier networks, or curating despoke solutions, we help businesses and individuals navigate complex training and compliance landscapes – driving long-term value and growth. Position Overview Our Morson Nexus department has a number of key contracts that focus on delivering high-quality training solutions that meet regulatory and operational standards. As part of the Business operations team, you will be providing administrative support to the reporting and finance teams across multiple contracts. You are required to act on a variety of regular work topics driven by the business and demonstrate the capability to focus on repeat work that is completed to a high standard. The role requires effective organisational skills, good communication and excellent team working to ensure that tasks are completed in line with requirements and escalated where appropriate in order to maintain service levels. You will also be accountable for ensuring you follow the current process and provide guidance to others and help all staff understand the business protocols. In addition, you may be required to support on wider business topics where the requirement arises. Main Responsibilities • Working with clients to process returned documentation such as Quotes, Purchase Orders and Sales Order Forms, • Checking integrity of data input in software system and drawing information from it into a variety of reports, • Sending daily reports to clients relating to the booking process., • Receipt of weekly invoices, input of them into the system and obtaining authorisation, • Checking PO’s received and chasing outstanding., • General Administration duties, printing, scanning, binding, laminating copying etc, • Document formatting – update and amend documents using applications such as PowerPoint, Word, Excel, MS Forms etc, • Booking of travel, accommodation, car hire etc. Knowledge, Skills & Experience • Highly articulate with excellent interpersonal skills, • Friendly and approachable with excellent customer service, • Enjoy working in a busy professional environment, • Able to multi-task, organise and prioritise workloads whilst remaining calm under pressure, • Ability to problem solve and offer solutions, • Willing to learn and utilise your skills to provide a high level of service, • Attention to detail, • Able to work well as a team and on your own, • Willingness to be flexible and adaptable, • Able to adapt style appropriately, developing good working relationships with the wider team and taking into consideration individual working preferences and approach, • Good working knowledge of Microsoft Office Suite, • Ability to adapt to new ways of working, including the introduction of new technologies Alongside working at one of the UK’s Best Big Companies to work for™, you will also receive • A competitive salary, • 26 days holiday (plus bank holidays), • Investment into your learning & development, • A colleague health and well-being programme, • Discounted gym membership rates, • Mental health support via free confidential advice and counselling services., • Access to free wellbeing apps, • Free parking

Opportunity available in Manchester City Centre Salary - £32,000 plus, dependant on experience About the Company North Property Group is a fast-growing property investment business and is looking to attract experienced Property Investment professionals who want clarity around progression and have strong earning potential. We are a business that genuinely invests in its people and sell the best investment properties in the UK and overseas. North Property Group offers a market leading commission structure and a well-defined career pathway. This is a great opportunity for a driven professional to excel. About the Role We are looking for an experienced and motivated Lettings Manager with a minimum of 2 years management experience to lead our lettings team and oversee the full lettings process across our residential portfolio. This role is responsible for driving performance, ensuring compliance with UK lettings legislation, and delivering excellent service to landlords and tenants. Key Responsibilities • Manage and oversee the day-to-day operations of the lettings department, • Lead, motivate, and develop the lettings team to achieve targets and KPIs, • Oversee the full lettings cycle, from marketing and viewings through to move-in, • Ensure full compliance with UK lettings legislation and best practice, including Renters Rights Act, Right to Rent, AML, and deposit protection, • Maintain strong relationships with landlords, tenants, and third-party suppliers, • Conduct rental valuations and advise landlords on pricing and market conditions, • Monitor property listings, marketing strategies, and applicant pipelines Skills & Experience • Proven two years minimum experience as a Lettings Manager in the UK, • Demonstrable ability to lead and manage a high-performing team with attention to detail, • Strong negotiation, sales, and customer service skills, • Target-driven with excellent organisational and time management abilities, • Confident communicator with a professional and proactive approach Qualifications (Desirable) • ARLA Propertymark qualification or working towards, • Full UK driving licence What We Offer • Attractive salary with commission/bonus structure If you’re based in Manchester, or looking to work in the city centre, and want to step up your career in lettings with a business that values quality, ambition, and people, we want to hear from you. Get in touch or apply via LinkedIn today.

Principal Scientific Programme Manager, Clinical Genomics Salary: £59,157.02 Location: Salford, Greater Manchester Hybrid working: 2 days in the new Salford office, 3 days from home Hours: 37.5 hours per week MFK Recruitment has recruited six people into this organisation over the past three and a half years, and all six are still there. That speaks volumes about the culture, leadership, stability and quality of the working environment. A senior genomics role with purpose, influence and stability: This is not a standard programme management role. The Principal Scientific Programme Manager will play a senior scientific role at the heart of international genomics quality assurance. You will help ensure that diagnostic laboratories across the world are producing accurate, reliable and clinically appropriate genetic test results. The organisation’s work supports clinical governance nationally and internationally, helping reduce the risk of patient harm and raising standards in diagnostic genomics. This is a fantastic opportunity for someone with a strong genomics background who enjoys scientific leadership, data interpretation, quality, collaboration and service improvement. Why this organisation? We have worked closely with this organisation for several years and have seen first-hand how well they support, develop and retain their people. The organisation offers a supportive culture, excellent benefits, flexible working, meaningful work and a strong sense of shared purpose. The successful Principal Scientific Programme Manager will work on a hybrid basis, spending three days per week in the new Salford office and two days working from home. The opportunity As Principal Scientific Programme Manager, you will lead and support the delivery of specialist External Quality Assessment schemes in clinical genomics. You will work closely with senior scientific leaders, operational teams, advisory groups, participant laboratories and external partners. You will have responsibility for programme delivery, scientific oversight, team leadership, quality standards and continuous improvement. The role will suit someone who wants to remain close to science while moving into a broader leadership and strategic delivery position. Key responsibilities You will be involved in: • Leading a team of scientists delivering specialist EQA services, • Managing timelines, quality, complaints, customer satisfaction and programme performance, • Supporting the design and development of new EQA schemes, • Reviewing and interpreting complex genomic testing data, • Preparing and reviewing scientific reports, commentaries and guidance, • Supporting ISO 17043 accreditation and UKAS quality standards, • Advising laboratories and stakeholders on EQA performance and genomic testing issues, • Contributing to research, publications, audits and best practice guidance, • Working with national and international scientific groups, • Supporting staff recruitment, development, appraisal and performance management About you You are likely to come from a background in clinical genomics, molecular diagnostics, hereditary genetics, molecular pathology, EQA or a closely related laboratory medicine environment. • For this Principal Scientific Programme Manager position, you will need:, • Strong scientific knowledge of genomics and diagnostic testing, • Experience interpreting complex laboratory or genomic data, • Experience in EQA, quality assurance, audit, accreditation or regulated laboratory practice, • Confidence communicating with senior scientists, clinicians, laboratories and external stakeholders, • Project management experience, ideally involving scientific or clinical services, • Strong organisational skills and excellent attention to detail, • The ability to lead, support and develop others What is on offer? • Salary of £59,157.02, • Hybrid working: 2 days in the new Salford office, 3 days from home, • Excellent benefits package, including a generous NHS-matched pension scheme., • 37.5-hour working week, • A highly stable, supportive working culture, • Meaningful scientific work with international reach, • The chance to influence quality standards in clinical genomics, • A role where your expertise will be genuinely valued This Principal Scientific Programme Manager role is an excellent opportunity to combine scientific expertise, leadership and international impact within a flexible, supportive and forward-thinking environment.

NO AGENCIES Customer Experience Executive Job Type: Permanent - Office based, Manchester Salary: £35,000 + performance Related Bonus About us We are a passionate, purpose-driven organisation specialising in upskilling and supporting those who work directly with vulnerable children and adults in the children looked after and care sectors. Our mission is to empower care professionals with the skills, confidence, and knowledge to provide the highest quality of care—ultimately transforming the lives of those they support. By joining us, you will not only make a tangible impact within our business but also help improve the lives of vulnerable individuals who rely on skilled, compassionate care. The Role We are seeking a proactive, professional, and detail-oriented individual to join our Customer Experience team as a Customer Experience Officer. In this role, you will act as the first point of contact for clients and learners, ensuring their journey with us is seamless, supportive, and of the highest standard. You will handle client and learner queries, provide tailored training proposals, and support both online and face-to-face training administration. You will also play a key role in delivering demonstrations via zoom, updating stakeholders on product and service developments, escalating issues and suggestions, and maintaining the accuracy of our data systems. Additionally, you will identify opportunities to cross-sell and up-sell relevant training services and products to clients, enhancing the overall customer experience and contributing to business growth. Strong communication skills, excellent phone etiquette, and a solutions-focused mindset are essential. Key Responsibilities: Client & Learner Support • Respond promptly and professionally to client and learner issues via telephone, email & CRM tickets., • Provide clear, accurate information on training, services, and updates during all calls., • Prepare and deliver proposals tailored to client needs., • Develop and present proposals for face-to-face training sessions., • Act as a consistent point of contact for allocated client accounts, ensuring regular engagement and support., • Build and maintain strong, long-term relationships with clients to drive satisfaction, retention, and loyalty., • Monitor client activity, renewal dates, and contract performance, ensuring all commitments are fulfilled., • Identify opportunities to expand relationships through proactive communication, training insights, and solution recommendations., • Collaborate with internal teams to ensure a seamless client experience and timely delivery of agreed services., • Provide management with regular feedback and updates on client health, risks, and potential growth opportunities. Administration & Data Management • Support the smooth administration of face-to-face training, including scheduling, documentation, and coordination., • Maintain and cleanse databases to ensure accurate, up-to-date information., • Ensure all communications are professional, courteous, and solution-focused., • Keep stakeholders informed of updates during all interactions., • Identify opportunities to cross-sell and up-sell additional training or services., • Escalate issues, feedback, and ideas to management promptly and constructively. About You We’re looking for someone who: • Proven experience in customer service, client relations, or learner support roles., • Excellent listening, verbal, and written communication skills., • Strong phone etiquette with the ability to build rapport quickly., • Confident in delivering demonstrations and explaining proposals clearly., • Highly organised, detail-oriented, and accurate in record-keeping., • Ability to manage multiple tasks and priorities simultaneously., • Proactive, solution-focused, and confident in escalating issues and suggestions., • A collaborative team player with strong stakeholder engagement skills., • Commercial awareness with experience in cross-selling or up-selling., • Experienced and confident using CRM systems, email systems and live chat tools. Desirable Experience • Background in training, education, or care sectors., • Experience preparing and delivering proposals., • Familiarity with CRM or LMS systems for managing client and learner interactions., • Knowledge of regulatory and safeguarding requirements. What we offer • Supportive Team: Join a mission-driven, collaborative workplace where compassion and excellence are core values., • Meaningful Work: Play a vital role in supporting care professionals and enhancing learner and client experiences., • Central Location: Work in a comfortable, accessible city-centre office., • Competitive Package: £35,000 base salary, 33 days of paid holiday, plus Performance Related bonus., • Growth Opportunities: The chance to grow your skills in sales, client engagement, and customer experience.

Role Description This is a remote role for a Travel Sales Specialist, responsible for managing and overseeing travel arrangements, facilitating business travel needs for clients, and delivering exceptional customer service. Day-to-day responsibilities include consulting with clients to understand their travel requirements, creating tailored travel plans, managing bookings, and ensuring seamless communication throughout the booking and travel process. As part of the role, the Travel Sales Specialist will also promote services and identify opportunities for growth in a competitive tourism market. Qualifications • Strong skills in Travel Arrangements and Travel Management, including planning and organizing personalized travel itineraries, • Excellent Communication and Customer Service skills to provide high-quality support and build client relationships, • Experience in Business Travel and managing corporate travel needs effectively, • Proven ability to work independently in a remote environment while maintaining productivity and meeting targets, • Knowledge of the travel and tourism industry, including current trends and sustainable practices, is a plus, • Proficiency in travel booking platforms and tools is advantageous, • Bachelor’s degree in Tourism, Hospitality, or a related field is preferred but not mandatory

Role: Lead Analytics Manager Location: Hybrid — 3 days in Manchester City Centre 🏢 Salary: £55k–£65k (DOE) 💰 Our client is an ambitious scale‑up consultancy hiring a Lead Web Analyst as they enter a fast growth phase. They deliver real‑time, commercial analytics for clients via a small, agile, customer‑first team - think outcomes over agency bureaucracy. 🚀 What you’ll do • Own client engagements end‑to‑end: scoping, delivery, presenting insights and building strong client relationships., • Lead and line manage a small analytics team (min. 2 Analysts), providing coaching, QA and career development., • Design and implement GA4 + Google Tag Manager solutions and measurement strategies., • Deliver AI proof‑of‑concepts and help operationalise AI/ML insights into analytics workflows., • Build dashboards, run analysis and translate data into clear, commercial recommendations., • Passionate data advocate who enjoys empowering businesses with insight. ❤️, • Strong GA4 & GTM implementation experience — commercial project delivery preferred. 🛠️, • Proven people management experience (line managing at least 2 analysts or equivalent). 📚, • Experience with AI POCs or integrating AI into analytics workflows is a strong plus. 🤖, • Confident presenter — can deliver client workshops and influence stakeholders. ✅, • Genuine impact in a nimble, mission‑driven consultancy., • Work closely with industry leaders, shape delivery and grow with the business., • Strong learning culture and real client exposure — not just dashboards. Interested? Apply or contact Ash at Loop for a confidential chat. ✌️

Role: Health & Safety Consultant Location: Greater Manchester Sector: Property & Construction Salary: £40,000 - £45,000 Carriera are representing a highly reputable company working out of the Northwest of England in search for a driven and committed H&S Consultant who would be excited by progressing quickly in a growing business. Our client has extensive knowledge and expertise in the health and safety arena providing a tailored and customer focused approach to their daily duties across a broad range of disciplines. Are looking for a role with variety across a range of diverse sectors? Our client works across care homes, sport and recreation, manufacturing, education, construction and many more. Duties & Responsibilities: • Providing competent advice and guidance to our diverse range of clients, getting to know the business and acting as an extension of their team., • Producing risk assessments, safe systems of work, method statements and policies., • Conducting audits and inspections, generating reports, reviewing progress against action plans, and providing advice, guidance, and support in a timely, responsive manner., • Organising, preparing and delivering Health and Safety training and webinars if required., • Aiding in the securing of new and retention health and safety business Skills & Qualifications • NEBOSH National Certificate, • A minimum of 2 years' experience in a H&S consultancy or H&S management role., • Experienced in conducting audits and risk assessments., • Previous experience in carrying out health & safety audits, inspections & risk assessments., • Ability to prioritise and manage heavy workloads, whilst meeting necessary deadlines., • Experience in providing health and safety training to a range of audiences., • Ability to influence and communicate effectively at all levels, with good rapport and ability to engage with clients to build trust., • Supporting accident investigations and enforcing authority actions where necessary., • You will be able to drive and willing to travel. Salary & Benefits • Dependant on the individual's experience and qualification, • 28 days annual holiday including bank holidays. Increasing year-on-year after 2 years service to a maximum of 33 days., • Career development opportunities, • Medical and dental cover, • Training and personal development, • Access to Perkbox, • Free parking How to Apply For further information or a confidential discussion, please contact Alex Harcombe on 07930 904405 Equal Opportunities Statement Carriera Limited is committed to promoting diversity and equality. We welcome applications from all sections of society and are happy to discuss reasonable adjustments or additional arrangements to support your application. All applicants must be eligible to live and work in the UK. When advertising permanent vacancies, we act as an Employment Agency; for temporary vacancies, we act as an Employment Business under the Conduct Regulations 2003. All applications will be handled in strict confidence and in accordance with our privacy policy.

KEY ACCOUNT MANAGER – MANCHESTER/ NORTH 🚀 WE’RE HIRING! KEY ACCOUNT MANAGER –🗺️ Are you the kind of person who can walk into a café, clock the fridge layout and already be thinking: “XOXO belongs here”? Do you thrive on building real relationships and bringing bold brands to life in the real world? Well, look no further. We’re looking for a standout Key Account Manager to drive visibility, volume and vibrant partnerships across North England. If you’re obsessed with growing challenger brands, building standout customer relationships and bringing a category to life, we want to hear from you. WHAT YOU’LL BE DOING 🎯 🧃 Territory Account Management ● Own and grow a portfolio of key independent accounts and regional chains across North England (Based in Manchester) ● Drive volume and visibility via promotional sell-in, merchandising and trade activation ● Build strong, long-term relationships with cafés, bars, convenience stores and lifestyle retailers ● Lead sell-in conversations with cafés, bars, convenience stores and lifestyle retailers 💥 Execution & Sales Performance ● Deliver against monthly volume, distribution and menu listing targets ● Own CRM and reporting across your accounts ● Monitor trade compliance and in-store promotional performance 🧠 Field Intelligence & Feedback ● Share market, shopper and competitor insights to help guide commercial strategy ● Feed into product innovation and channel-specific execution plans 🤝 Collaboration & Development ● Work closely with the Head of OOH for coaching, performance tracking and support ● Partner with Wholesale NAM to ensure smooth handovers & volume uplifts WHO YOU ARE 🔍 ✅ Previous experience working with independent cafés, bars or lifestyle retailers ✅ Strong understanding of café or lifestyle-led retail landscapes ✅ A confident communicator, commercially astute and naturally self-led ✅ Proven success in sales, account management or customer success ✅ Comfortable working in a fast-paced, high-growth environment ✅ Passion for culture-led, disruptive brands STRUCTURE OF ROLE 💼 🫡 Reports to: Head of OOH 👥 Works with: Wholesale NAM, Sales Director, Marketing, Ops 🛍️ Customers: Key regional independents, café groups, bars & lifestyle-led retailers PURPOSE OF ROLE 👀 Your job is to drive volume and visibility across North England through exceptional account management, new business development, and trade execution. 💥 The KAM is the face of XOXO Soda for local accounts — delivering standout customer experiences that turn first-time stockists into long-term partners. MEASURES OF SUCCESS 💪 🏆 New account wins across region 📍 Distribution, menu listings, and multisite targets 📈 Repeat order rate & uplift in volume ✅ Effective trade promotion & compliance 🤝 Strong customer relationships & retention WHY JOIN US? 🥤 🚀 Be part of a fast-growing brand shaking up the drinks industry 💰 Competitive salary 🧑‍ 🤝‍🧑 Join a fun, ambitious, and high-energy team that’s obsessed with what we do 💡 Make a real impact across a key region for growth🌴 25 days holiday + bank holidays 🥤 Free XOXO sodas in the office! No Recruiters Please. Application Deadline: Friday 1st May 2026

The Company Searchlight is a long established, privately owned designer and distributor of decorative lighting. With a UK headquarters featuring modern offices, a 17,000 sq. ft showroom and a 120,000 sq. ft national distribution centre, the business also operates a highly capable sourcing and quality office in China, a German Showroom and a distribution depot in Poland both serving the wider European market. The company has built a strong reputation for product innovation, high quality manufacturing partnerships and reliable service. Its long tenured leadership team has created a culture that is hands on, entrepreneurial and collaborative, where deep product knowledge, trust and strong supplier relationships are central to success. With significant future growth opportunities in Europe and continued investment in product, supply chain and operations, this is an exciting time to join the organisation as it plans for its next phase of development. The Role Reporting to the Managing Director, the Head of Buying & Supply Chain will oversee the full end to end supply chain — from product development and sourcing, through to QA/QC, stock management, freight, and final customer delivery. The role also carries leadership responsibility for the Buying, Imports, QA/QC and Stock Control teams. Key responsibilities include: • Leading the full product lifecycle, ensuring ranges are commercially robust, trend aligned and margin optimised., • Overseeing global sourcing, factory onboarding, supplier rationalisation and negotiation across the Far East., • Strengthening supplier relationships through regular visits, transparent communication and performance management., • Managing quality assurance and quality control across the China and UK teams., • Directing inbound stock flow, critical path management, freight consolidation and logistics planning., • Optimising stock levels, managing availability, and identifying overstock/exit strategies., • Providing commercial insight to sales teams, supporting customer meetings and aligning the range to market demand., • Driving process improvement and implementing KPIs across all supply chain functions, • Regular international travel, particularly to Chinese factories, will be required to manage supplier performance and new product development. The Person: We are looking for an experienced buying & supply chain leader with the ability to operate strategically while remaining hands on in a fast paced, product led environment. The ideal candidate will bring: • Strong end to end supply chain experience in homewares, lighting, interiors or related consumer products., • Proven capability working with Far East suppliers, including sourcing, factory selection, cost negotiation and quality management., • A commercially minded, “trader’s mentality” — confident interpreting data, reading trends, shaping ranges and protecting margin, • Broad operational knowledge across stock control, imports, freight (sea and air), 3PLs and warehouse interface., • Experience leading multidisciplinary operational teams in a hands on, entrepreneurial setting., • A low ego, relationship driven leadership style capable of building credibility with long serving teams and overseas colleagues., • Curiosity for design, product and home interiors, with an appreciation of how lighting influences spaces.