Customer experience jobs in Middlesbrough - Page 10Create job alerts

Learn tried and tested techniques for higher rates of customer acquisition, customer engagement, customer service, and sales retention. Our client, based in London, is currently looking for driven and enthusiastic individuals, with full-time availability to start in their thriving sales team due to

We're looking for an eCommerce Customer Experience Manager to own and elevate the end-to-end customer journey across this growing interiors business — from discovery and purchase through delivery, aftercare and loyalty. Central Employment are working with a scaling Online Retail and Interiors bran

Job DescriptionWhats in it for you?25 days holidayCertified Great Place to WorkEnhanced maternity & paternity payPaid sick leaveStructured professional development

The GreyNoise Customer Experience Specialist (CXS) is part of the GreyNoise Customer Experience (CX) team, which provides our customers with an industry-leading experience. Act as the customer advocate within GreyNoise to ensure customer needs and requests are reviewed and responded to promptly, wor

A prominent retail group in Greater London is seeking a passionate Style Advisor to enhance customer experiences. In this role, you will engage with customers, offer tailored advice, and assist in daily store operations.

A retail chain in Greater London is looking for customer-focused individuals to join their team. The role emphasizes creating a welcoming environment, supporting sales culture, and effective communication with customers. Experience in retail is welcomed but not required.

The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. Thi

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer‑

The role involves providing exceptional customer service, maintaining a welcoming store environment, and connecting with customers in a genuine manner. A global specialty retailer in Greater London is seeking a Brand Representative who is stylish, outgoing, and customer-focused.

A leading managed services provider is seeking a Customer Experience Specialist to deliver exceptional service as the first point of contact for customers. If you're customer-centric and thrive in a team environment, we want to hear from you! #J-18808-Ljbffr.

The role involves crafting end-to-end user experiences, advocating for customer inclusivity, and using Figma for design. Candidates should have demonstrable experience in UX design and a collaborative mindset to work with multi-disciplinary teams.

Collaborating with different functions to ensure optimized customer experience. Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions. Experience of successful primary care and hospital pharmaceutical sales.

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

Customer service experience required; travel or hospitality experience preferred. Prestige Travel Agency by Mich USA is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking through post-trip follow-up. This role is ideal for someone pas

Candidates should have experience in fast-paced retail environments and possess strong communication and organisational skills. The role involves providing excellent customer service, maintaining high retail standards, and implementing local marketing strategies.

You will Foster a positive culture, prioritize customer experience, and drive sales. A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. The ideal candidate will have senior management experience in a fast-paced retail e

Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. You’ll need to possess a real love of fashion, be able to offer excellent customer service with conf

Senior Customer Experience Specialist to help shape and scale its customer experience systems. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Proven experience in customer

Customer Experience Specialists act as the welcoming face of the dealership, ensuring every customer receives a first-class experience whether they are visiting for sales or aftersales. We are recruiting for a Customer Experience Specialist to join a customer-focused car dealership, working across b

The ideal candidate will have over 7 years in product management with proven leadership experience. Responsibilities include leading market positioning and fostering customer understanding, while championing a compelling product vision.

A leading betting company in the UK is looking for a Shop Manager to create an exceptional customer experience while leading a team to achieve store targets. The ideal candidate will have strong mentorship skills and a passion for building positive relationships with customers.

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Id

A housing association in South East London is seeking an Operations Director to enhance customer satisfaction and lead key projects.

A leading retail brand in London seeks a talented individual for a Mid-Senior level role to develop a store culture that supports creativity and customer engagement. Ideal candidates will have leadership experience in a fast-paced environment.

Ideal candidates will have strong communication skills and experience in managing sales within the housing sector. A regional property development firm based in County Durham is seeking an enthusiastic Sales Advisor to lead their sales team and ensure exceptional customer service throughout the home

The role involves supporting the Store Manager with day-to-day operations, driving sales performance, and ensuring customer service excellence. Candidates should have experience in a similar role, particularly in fashion or lifestyle brands, along with strong coaching and communication skills.

A global mobility service provider is seeking a passionate and customer-focused individual for a role in customer service and sales. You'll ensure customer satisfaction, manage vehicle rentals, and provide tailored solutions. Ideal candidates will have experience in sales, be communicative, and thri

The role involves empowering a dedicated team to ensure excellent customer service and operational efficiency.

A global information and analytics leader in Greater London is seeking a Senior Product Manager to enhance customer experience and drive product innovation in their Open Access team. The ideal candidate should have strong digital commerce experience and a passion for the customer journey.

A leading cosmetics company in the United Kingdom is seeking a passionate Store Manager to deliver exceptional customer experiences and drive sales growth.

The ideal candidate will have retail management experience and excel in customer service.

A leading retail company in Greater London is seeking a Style Advisor to enhance the customer experience. The ideal candidate will have excellent communication skills, be motivated, and possess a strong customer service orientation. You will connect with customers, provide product styling options, a

Candidates should have proven experience in large-scale customer experience improvements and a passion for customer centricity. A major utility company in the UK seeks a Head of Customer Experience to lead transformational initiatives that enhance customer engagements. This strategic role involves c

A leading global financial service provider is seeking a Vice President Experience Design Lead to shape user experience through strategic design initiatives. Ideal candidates will have proven experience in inclusive design, exceptional visual design abilities, and the capability to lead significant

A leading ethical beauty brand is seeking a Customer Consultant in Uxbridge. Your role will involve delivering exceptional customer service and supporting the management team in driving sales. You'll engage with customers, offer expert advice on a wide range of products, and uphold the company's val

Compile all service impacting processes from VMO2 related to nexfibre service delivery and assurance in customer operations, including main customer operations processes related to customer service delivery and customer incidents resolution or customer requested works. Management of customer service

This hybrid position involves mentoring product managers and ensuring alignment with company strategy to enhance customer experience and revenue growth. A leading home services company based in London is looking for a Director of Product to lead a team of Product Managers and drive the development o

Customer service experience required; travel or hospitality experience preferred. Travel Customer Experience Representative. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment.

The ideal candidate has significant Design Research experience and a customer-focused mindset, equipped to analyze complex data and deliver meaningful results. A leading financial institution in the UK is seeking a Senior Researcher to lead mixed methods market and user experience research. This rol

A global specialty retailer in London is looking for a Brand Representative to deliver excellent customer service. The candidate should be stylish and outgoing, providing a friendly atmosphere and ensuring customer satisfaction.

We operate a 24/7 customer experience team and this role. Customer Experience Specialists. Customer Experience Specialist.

Customer Insights : Utilise data and customer feedback to gain insights into customer behaviour and preferences, and use this information to drive improvements across our service experience. Demonstrated success in developing and executing customer experience and operations strategies that drive imp

A leading technology company in the United Kingdom is seeking a Service Delivery Manager to enhance customer experience. This full-time role requires a strong focus on customer service and experience with networking technologies. Candidates should have 5 years in support roles, strong problem manage

Ideal candidates will have hospitality management experience, preferably in a coffee shop environment, and possess strong leadership skills. This position offers an opportunity to be part of a passionate team focused on creating quality coffee experiences. A specialty coffee shop in London is seekin

Proven experience leading Customer Experience, Customer Success or Operations in a fast‑growing environment. We’re hiring a Head of Customer Experience. You’ll own Customer Experience as an operating system, making energy feel transparent, effortless and human.

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. Experience designing scalable support strategies, self‑service systems, and customer journey frameworks. Define and lead Splice’s end‑to‑

Required qualifications include 2+ years in customer support or inside sales and strong communication skills in English. A leading financial platform provider in Greater London is seeking a Senior Analyst for Customer Support within its EMEA team. The ideal candidate will engage with customers, prov