Customer experience jobs in Middlesbrough - Page 17Create job alerts

Learn tried and tested techniques for higher rates of customer acquisition, customer engagement, customer service, and sales retention. Our client, based in London, is currently looking for driven and enthusiastic individuals, with full-time availability to start in their thriving sales team due to

We're looking for an eCommerce Customer Experience Manager to own and elevate the end-to-end customer journey across this growing interiors business — from discovery and purchase through delivery, aftercare and loyalty. Central Employment are working with a scaling Online Retail and Interiors bran

To succeed in this role, you will be responsible for: Acting as the first point of contact for customers in branch or over the phone Assisting with day-to-day transactions, queries and servicing Answering customer calls into our contact centre Building relationships and finding solutions Develop

Job DescriptionWhats in it for you?25 days holidayCertified Great Place to WorkEnhanced maternity & paternity payPaid sick leaveStructured professional development

A leading transport company in the UK is seeking a Customer Insight Analyst to analyze customer data and enhance passenger satisfaction.

Global Customer Experience Specialist.

A leading UK electricity distribution company seeks a Head of Customer Experience to drive customer-first culture and transformations. Candidates should possess demonstrable experience in overseeing significant transformation projects with a focus on improving customer scores and stakeholder engagem

The role involves managing store operations, leading the team to deliver exceptional customer experiences, and achieving performance targets. Candidates should have previous retail management experience and be passionate about premium products.

Minimum of 2 years of experience in customer support via chat or voice. Monitor trends and identify recurring issues to enhance the worker experience and improve operations. At least 2 years of experience using CRMs like Zendesk or Salesforce.

You'll engage with customers, building rapport and understanding their needs to ensure a seamless experience from order to delivery. A prominent furniture retailer in the UK is seeking enthusiastic team members who excel in customer service. Ideal candidates will possess strong communication skills

Ideal candidates will have experience in customer service roles, strong leadership skills, and a commitment to developing others. In this full-time role, you will support the General Manager in ensuring the delivery of the company’s brand values and exceptional customer service. Responsibilities i

A leading outdoor apparel brand is seeking a Store Manager in Kingston to drive sales and enhance customer satisfaction.

Responsibilities include enhancing customer experience, maintaining store presentation, and adhering to policies. A leading apparel retailer seeks a Brand Representative in Greater London to provide exceptional customer service and create a welcoming store environment. The role offers career advance

This role involves delivering exceptional customer service, meeting sales targets, and participating in team training.

The ideal candidate will possess leadership experience in customer care, a strong understanding of post-completion processes, and the ability to develop teams and improve customer satisfaction. A leading home builder in the UK is seeking a Regional Head of Customer Care to lead their customer care f

The ideal candidate has experience in retail or hospitality and is passionate about creating a positive team culture.

A leading coffee company in Greater London is seeking an experienced Head of Customer Experience. This role involves owning and elevating the omnichannel customer journey across various channels and building a high-performing Customer Experience team.

A well-known retail chain is looking for a Customer Team Leader in West of England. You will guide a dedicated team to enhance in-store service, overseeing operations and ensuring customer satisfaction.

The successful candidate will be responsible for greeting customers, providing tailored fashion advice, and ensuring smooth daily store operations. Excellent communication skills and a customer-centered approach are essential, along with reliability and flexibility to work on a rota basis.

A retail clothing store is seeking a Key Lead to enhance customer experience and drive sales on the floor. The ideal candidate will have a high school diploma and at least one year of retail experience, while supervisory experience is not required. Responsibilities include supervising Brand Reps and

The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. Thi

The role involves crafting end-to-end user experiences, advocating for customer inclusivity, and using Figma for design. Candidates should have demonstrable experience in UX design and a collaborative mindset to work with multi-disciplinary teams.

Collaborating with different functions to ensure optimized customer experience. Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions. Experience of successful primary care and hospital pharmaceutical sales.

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

Customer service experience required; travel or hospitality experience preferred. Travel Customer Experience Representative (Remote). Prestige Travel Agency by Mich USA is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking through pos

The role involves providing excellent customer service, maintaining high retail standards, and implementing local marketing strategies. Candidates should have experience in fast-paced retail environments and possess strong communication and organisational skills.

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. Ideal candidates will have experience as a Supervisor or Line Manager in a retail environment, a strong commitment to inclusivity, and a focus on customer

Our goal is to delight our customers and provide an amazing experience to every customer during their interactions and ensure our customers feel supported to make the correct decisions during their payroll cycle. Effectively escalate complex cases when necessary, collaborating with Customer Experien

The role involves leading a dedicated team to ensure high standards in customer care, managing escalations and complex issues while maintaining a premium service experience. Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the abili

A modern HR technology company is seeking an enthusiastic Customer Experience Specialist for their Payroll team. This entry-level role involves supporting customers with UK payroll queries and ensuring excellent service delivery. The ideal candidate has solid payroll experience and exceptional commu

A multinational telecommunications company in Paddington is seeking an experienced professional to ensure high service performance and quality for its customers. Ideal candidates will have significant experience in fixed network operations, customer service management, and project oversight.

A leading retail company in Greater London is seeking a Style Advisor to enhance customer experiences in-store. In this role, you will connect with customers, promote quality products, and ensure exceptional service. Responsibilities include assisting customers, managing transactions, and maintainin

As the Customer Experience & Proposition Lead / Head of Customer Experience, you will step into a new, high‑impact role with the rare opportunity to build a customer‑strategy function from the ground up. A nationally recognised, market‑leading organisation is seeking a revolutionary Customer E

You will be responsible for ensuring an outstanding customer experience and managing store operations. A leading fashion retail group in Greater London seeks an experienced Store Manager for the Marylebone location.

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. The role requires proven leadership experience in Customer Experience, strong people management skills, and the ability to build effective operational system

A leading optical retailer in the East Midlands is seeking an Assistant Store Manager to oversee daily operations and enhance customer experience. Ideal for a leader with optical retail experience and a passion for customer care.

This fully remote role, with occasional training in London, demands strong organisational skills and previous customer-focused management experience. A reputable social enterprise is seeking an Ergonomic Team Lead to manage their team and ensure exceptional customer service for clients.

In this role, you'll inspire your team to create memorable customer experiences while driving sales growth through strategic initiatives. A leading cosmetics retailer in the UK is seeking a passionate Store Manager to lead a team dedicated to exceptional customer service. The ideal candidate possess

You will lead the team in delivering exceptional experiences and ensure the customer journey exceeds expectations. A leading houseware brand in London seeks an experienced Head of Consumer Care to shape a consumer-centric function. The ideal candidate has strong leadership skills, a data-driven mind

A leading ethical beauty brand is seeking a Customer Consultant to enhance customer experience and sales. In this role, you will provide personalized advice, engage with customers on product offerings, and educate them on sustainable practices.

Successful candidates will have leadership skills and retail management experience. The role involves partnering with the Store Manager to achieve sales goals and maintain high customer service standards.

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. The ideal candidate has experience in digital commerce and a strong understanding of both B2B and B2C environments. By fostering innovation and collaboration, you'll

We’re looking for a highly organized and detail-oriented Customer Experience Specialist to join our insurance contact center team. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering a great customer experience. Minimum

Build and lead a new Customer Experience function that partners closely with our Customer Insight and Strategy team to champion the customer agenda across NGED. We’re offering an exceptional opportunity for a dynamic Head of Customer Experience to join our Customer Excellence team and lead a trans

This part-time position emphasizes exceptional customer service and engagement, requiring candidates to be outgoing and stylish. Responsibilities include maintaining store presentation, effective communication with customers, and contributing to a collaborative team environment.

A leading construction company in the United Kingdom is seeking a Regional Head of Customer Care to champion a five-star homeowner experience. Ideal candidates will have leadership experience in customer service, excellent communication skills, and a commitment to continuous improvement. This senior

Candidates should have experience in retail or hospitality management, showcasing leadership and adaptability. The position offers a permanent contract with a salary of up to £34,400 per annum, with a strong focus on customer service and team development.

Ideal candidates should have prior experience in customer service management and a keen business awareness. A leading Bingo establishment in the UK is looking for a Deputy General Manager who will oversee exceptional customer service and operational excellence.