Customer manager jobs in Edinburgh - Page 2Create job alerts

The Customer Service Manager is responsible for leading the Customer Service team to provide reliable, measurable, and high-quality customer experience via phone, email, chat, social media, and other communication methods. Our ideal customer service manager is highly skilled in driving continuous im

A leading paint company in Edinburgh is seeking a Store Manager for their Johnstone’s Decorating Centre. The role includes overseeing store operations, serving customers, and managing stock.

A leading UK supermarket is hiring a Night Manager to oversee store operations and customer service during night hours. Responsibilities include leading a team, ensuring store readiness, and training staff.

A prominent property management company based in Edinburgh is seeking a dedicated Property Relationship Manager to join their dynamic team. This entry-level role involves managing maintenance requests and providing exceptional customer support.

Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service. What makes a great online manager:. Operational leadership skills — you’ve taken responsibility for store operations in the absence of more senior managers.

Are you a skilled and motivated Property Maintenance Manager ready to take the lead on delivering high-quality, customer-focused services?. To be considered for the role you will be an experienced manager who can deliver an excellent maintenance service. Morgan Hunt have an exciting opportunity for

A leading fitness and wellbeing provider in Edinburgh is looking for a General Manager. Candidates should have management experience and a passion for fitness and healthy lifestyles. The role involves managing day-to-day operations, driving sales, and ensuring exceptional customer service.

What you'll do as the Retail Store Manager: Lead the team to hit sales targets and deliver a world-class customer experience Coach, train, and support your team to perform at their best Recruit and onboard new team members Ensure the showroom is presented to the highest standards Make use of digital

We want all our colleagues to always feel welcome and be themselves at Tesco Bank, part of Barclays Bank UK Plc. If you’re interested in a career at Tesco Bank, click apply to find out more!.

You will drive sales, deliver exceptional customer service, and manage a team of Luxury Brand Ambassadors. A luxury perfume house in Dublin is seeking an experienced Account Manager to oversee the Creed Fragrance division. The ideal candidate has a strong background in retail sales, effective leader

A leading FinTech company in Edinburgh is seeking a forward-thinking Project Manager to join their team.You will manage multiple projects in an Agile environment, ensuring successful platform implementation for their growing customer base.Ideal candidates will come from Business Analyst or Implement

Reporting to the Customer Care Operations Manager or Customer Care Manager, you’ll be the face of Customer Care within our customers’ homes, providing a high level of customer care, being punctual for appointments and providing effective solutions to customer problems. The Customer Care team mak

Customer‑obsessed operator: Proven experience managing operational customer service teams in tech/travel/marketplace environments, with a record of raising the bar. The mission: As an Online Customer Service Manager, you'll help steer the day‑to‑day operations of global User Satisfaction team,

A hospitality group is seeking an experienced Assistant General Manager based in Edinburgh.The role involves leading a new team, overseeing operations, and ensuring exceptional customer experiences.Ideal candidates are strong leaders with managerial experience and excellent communication skills.The

Your work will help maintain a strong customer focus across the organisation, guiding teams to make decisions that enhance the customer experience and drive meaningful change. Customer Insight Copywriter - Assistant Manager. We are looking for a Customer Insight Copywriter Assistant Manager to join

As Revenue Manager, you will develop commercial strategies covering all segments and channels to maximise total revenue and profit performances as well as market share penetration. The Revenue Manager role is key to seize new opportunities through strong customer relations and works as an Ambassador

Partner‑minded collaborator: You build productive relationships with partners and internal stakeholders to improve both Skyscanner and partner experiences. Skyscanner is made up of brilliant humans from every corner of the world.

A governmental body in Edinburgh seeks a Senior Project Manager to lead the decarbonisation of the Holyrood building.The successful candidate will manage complex technical projects with a focus on stakeholder engagement and customer-centric design.This full-time role offers flexible working patterns

A leading sportswear brand is looking for a dedicated Retail Store Manager in Edinburgh to inspire and lead a high-performing team.Key responsibilities include driving sales, ensuring exceptional customer experiences, and managing store operations.Candidates should have proven leadership skills, ret

A leading financial institution in Edinburgh is looking for a Senior Customer Value Manager – Cards to drive unsecured lending growth strategies, define target markets, and optimize channel performance.The ideal candidate will have strong analytical skills and experience in unsecured lending acqui

If you’re looking to work for a market leader, then read on as we are looking for a Retail Sales Manager to lead our team in our flagship store in the Gyle Shopping Centre, Edinburgh. You may come from a retail background where world class customer service comes naturally to you. You will have str

Oversight Risk Manager Customer Communications & Financial Promotions.

A leading UK supermarket is looking for a Night Manager to lead the team during night shifts ensuring stores are customer-ready.

A leading student accommodation provider in the UK is seeking an Operations Manager to oversee site operations, ensuring a safe and efficient environment.The ideal candidate will possess strong leadership skills and a customer-centric approach, aiming to enhance student satisfaction and drive team p

A leading builders' merchant in Scotland seeks a Branch Sales Contracts Manager to support the management of sales and service.You will need strong leadership and customer service skills to maintain operational performance and manage contract requirements.The role requires a dynamic and passionate l

A popular burger restaurant in Edinburgh is seeking an Assistant Manager to lead teams, ensure exceptional customer experiences, and improve operational profitability. This is an opportunity for passionate individuals who want to grow within a vibrant career path from Assistant Manager to higher man

A global travel technology company is seeking an Online Customer Service Manager to enhance operations and ensure exceptional user satisfaction.You will lead a team, track KPIs, and collaborate across departments to improve product offerings.The ideal candidate should have proven experience in custo

Act as the face of the restaurant, dealing with customers and ensuring everything runs as it should in the customer areas. Establish and maintain positive communication with customers at all times and keep the manager informed about customer satisfaction. Work in a fast moving, high energy environme

Are you passionate about technology and providing exceptional customer experiences? Do you have a knack for leading and inspiring teams to achieve their best? If so, we have an exciting opportunity for you at the Samsung Experience Store in Edinburgh as an Assistant Manager!. Deputise for the Store

You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. Working across the whole store, your days will be full of variety, including customer service, store operations

You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better. You will be involved in everything from customer service, store operations as well as the clinical activities w

We're currently recruiting for a Marketing Communications Manager - Investments to join the Regulatory & Mandatory (R&M) Communications Team within the Group Brand & Marketing function here at Phoenix Group. Managing delivery of regulatory customer and business communications to support our strategi

Operational Change Support Manager. Operational Change Support Manager. Customer Care Transformation team, supporting our Customer Care function in delivering an exceptional experience to our customers.

A leading insurance firm is seeking a Commercial Lines Account Manager to manage an assigned book of business and ensure account retention. The ideal candidate should have 3+ years of experience in commercial lines account management, strong analytical and customer service skills, along with knowled

Tesco Insurance • Edinburgh - 2 South Gyle Crescent, Edinburgh, EH12 9FQ, United Kingdom • Permanent • Apply by 03-Dec-2025. Occasional travel to other Tesco offices may also be required. Tesco Insurance is building a new Payments product team, and we're looking for a.

Occasional travel to other Tesco offices may also be required. Tesco Insurance is building a new Payments product team, and we’re looking for a. Why Tesco Insurance and Money Services?.

We have a vacancy for an Area Sales Manager to cover the Scotland. Proven sales experience, ideally within a Construction/Plant related sector. Reporting to the Sales Director, the key objective of the role is to promote the Company’s products and services with new, existing and potential customer

Area Account Manager Scotland (all genders). Regional account management developing and executing strategic customer plans.

As Sales Manager you will deliver an unparalleled luxury customer experience, leading your teams to provide exceptional and distinctive service across our beauty floor, cultivating a customer‑centric, clientelling‑focused environment to meet and exceed your team’s financial targets and objecti

This part-time role offers a competitive salary and benefits as part of a committed team focused on community service. A prominent charitable organization in Scotland seeks an Assistant Retail Manager for the South Bridge store. You will support sales efforts, enhance customer experience, and manage

A global travel service provider in Edinburgh is seeking an Online Customer Service Manager to drive day-to-day operations, focusing on user satisfaction and managing a top-notch team. This role requires a proven track record in customer service management, strong coaching abilities, and a data-driv

This role is a 12 month secondment.

A leading Wealth & Investments group in Edinburgh is seeking a Customer Operations Team Manager. This role involves leading a contact centre team, enhancing service quality, and driving performance metrics. Ideal candidates should have extensive experience in contact centre operations and a strong p

A hospitality company is seeking an Assistant Manager for the Edinburgh Gyle Centre.You will lead a team, ensuring exceptional customer service and fostering a positive workplace culture.The ideal candidate will have a proven track record in hospitality, passion for team leadership, and the ability

Join to apply for the Global Customer Service Supply Manager role at Denholm Associates. Proven experience in national and international supply chain management, ideally customer facing and in the FMCG industry. A strong understanding of the intricacies of supply chain and working on end‑to‑end

A leading UK supermarket is seeking a motivated Lead Nightshift Manager to oversee overnight operations.The role requires strong leadership skills with a focus on team accountability and customer experience.Candidates should have previous managerial experience in a fast-paced retail environment.This

Joining Sainsbury's as the Marketing Insights & Planning Manager means becoming an integral part of a dynamic team dedicated to shaping the future of Financial Services.With a focus on customer insights, strategic planning, and delivering exceptional marketing campaigns, you will have the opportunit

Resolve customer conflicts and handle escalation procedures. The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.