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My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs. Assistant Accommodation Manager Dinwiddy House, London, N1 £30,349 - £31,946 per annum 35 hours per week The Assistant Accommodation Manager will join our friendly team at Dinwiddy House in London. You will ensure exceptional customer service is consistently delivered and will assist staff with any escalations that may arise, whilst also maintaining a Health and Safety compliant environment. You will work in a challenging, fun and rewarding environment which will offer the opportunity for training and further development. The role of Assistant Accommodation Manager will include: • Providing customer service at reception, welcoming customers and providing a good first impression, • Reporting maintenance issues and liaising with relevant individuals to ensure repairs are completed and residents informed, • Collecting rent from customers and monitoring the debtor list, • Ensuring compliance checks are completed in line with legislation and policy, • Supervising a team of General Assistants, providing guidance, support and promoting the development of staff, • Experience in a similar role in a customer service background is essential, • Level 3 qualification or equivalent in business administration or customer service is desirable, • Excellent communication and customer service skills, • Previous experience with managing staff with the ability to lead, motivate and mentor, and provide clear guidance, • Proven experience completing administrative tasks with the ability to problem solve Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: • £27,590 per annum with an additional policy allowance of £2,759 per annum (rising to £29,042 with an additional policy allowance of £2,904 per annum after 12 months, subject to satisfactory performance)25 days leave rising to a maximum of 30 days (plus public holidays), • A pension scheme with employer contributions from Sanctuary, • Life Assurance, • Employee Advice Service including counselling, • Cycle to Work scheme, • Voluntary health plans, • Employee discounts, • Wellbeing support and tools We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity. Job Segment: Manager, Management

Assistant Manager | East London | Up to £36,000.Are you an ambitious Assistant Manager ready to step up in your retail career? Join the market leader in value retail - a rapidly expanding business with a reputation for unbeatable customer service and exceptional career progression.This high-volume

Join the Business Banking team at Barclays as a Product and Proposition Manager where you will drive product innovation and transformation. In this role, you will focus on enhancing product journeys, with a particular emphasis on supporting small to medium-sized businesses. You will also work on continuously improving our offerings and ensuring these innovations are delivered through agile methodologies. A key part of this role is fostering an agile mindset to execute ideas efficiently and effectively. To be successful as a Product and Proposition Manager, you should have: • Proven leadership experience., • Proven experience of driving product transformation., • Experience of product management approaches and frameworks to deliver customer centric products., • Proven experience of delivering customer outcomes at pace in an agile environment and applying agile methodologies., • Deep technical acumen from delivering API based products and working directly with engineers on a daily basis., • Examples of having established rapid feedback loops, delivered incremental customer value, and dynamically prioritised a backlog based on data and results., • Experience of working with start-up businesses., • Ability to manage and deliver change. Some other highly valued skills may include: • Experience in product innovation and execution strategies., • Knowledge of agile delivery frameworks., • Experience in matrix leadership of both virtual and office-based product teams. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in London, Knutsford, or Northampton. Purpose of the role To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls. Accountabilities • Development of customer level strategies & solutions that are tailored to customers' needs., • Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys., • Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities., • Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey., • Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product., • Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch., • Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively., • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.., • If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.., • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.., • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment., • Manage and mitigate risks through assessment, in support of the control and governance agenda., • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does., • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies., • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions., • Adopt and include the outcomes of extensive research in problem solving processes.

Reporting to the Operations Manager, the purpose of this role is to provide effective and efficient customer service to external customers and support to the team. Customer Service | 2-3 Month Temporary Role | Logistics Industry | Central London. This logistics organisation in Central London is recr

A ladieswear fashion retailer who are recognised globally for being a leader in the market is looking for a department manager in Shepherds Bush. As Department Manager, you'll be at the heart of the store, leading your team to deliver outstanding customer service and a seamless shopping experience.

Managing our culinary and catering teams to ensure we continue to deliver impeccable food and customer service. Communicating regularly with your line manager to monitor KPIs and targets. Our customers are at the heart of everything we do - we live to bring food and people together.

Deputy Local Service Manager Sach Road, London E5 £31,048 - £32,682 per annum Sanctuary Supported Living is delighted to be recruiting for a Deputy Local Service Manager for our Homelessness Service at Sach Road, London. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Deputy Local Service Manager will include: • Managing, recruiting, developing and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas, • Promoting best practice to ensure quality services are carried out by staff, • Ensuring effective support systems are in place and that we operate in a fully compliant way, • Supporting Local Service Manager in effectively managing the void process on any empty properties, • A good understanding of health and safety, • Developing and maintaining relationships with customers and relevant external agencies with the proven ability to liaise effectively with statutory and voluntary partners, • Proven management or supervisory experience gained within a social care environment is essential, • Compassionate, understanding and hard working with a hands-on approach to help achieve supportive outcomes, • Good written and strong communication skills, • Experience working with homelessness, • Prior knowledge of support planning, risk assessment and safeguarding, • Previous experience working under challenging circumstances Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: • £31,048 per annum (rising to £32,682 after 12 months, subject to satisfactory performance), • At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays), • A pension scheme with employer contributions, • A variety of online discounts and rewards from major retailers, • Health and well-being plans, • Life assurance, • Family friendly arrangements, including opportunities for flexible working, • Tax efficient savings through our Cycle to Work scheme We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Service Manager, Home Care, Manager, Customer Service, Healthcare, Management

Job Description: Job Title: Enterprise Position Monitoring & Disclosures Central Lead Corporate Title: Up to Director Location: London Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. Role Description: This job is responsible for managing a major component of a product line, function, or multiple operations units within a large segment of the company's operations support functions. Key responsibilities include developing and implementing processes, programs, and systems to improve efficiency and ensure operational quality standards are met. Job expectations include managing two or more levels of managers. The Enterprise Position Monitoring and Disclosures (EPMD) team is part of the Global Markets Non-Financial Regulatory Reporting department. The is a global function with three regional hubs covering the Americas, Asia Pacific and EMEA regions respectively. The regional teams monitor and disclose relevant positions and transactions under the regional substantial shareholdings, takeovers, residual short positions, and other regulatory position limits rules. The EPMD Central lead will have dual regional and horizontal scope - primarily managing EPMD monitoring and disclosure preparation of non-financial regulatory reports under the relevant regulatory reporting laws (substantial shareholdings, takeovers, short positions, issuer requests and industry limits) in the EMEA region. Additionally, the role will have central responsibilities to drive functional transformation, establish & manage consistent cross regional global processes. Responsibilities: • Managing completion of all regulatory reporting obligations aligned to substantial shareholdings, takeovers, short positions, and other regulatory position limits in EMEA., • Oversee issue resolution arising from disclosures and discussing such issues with other Non-Financial Regulatory Reporting (NFRR) and Global Compliance & Operational Risk colleagues and work closely with the Front-Line Units., • Oversee the analysis of new rules and regulations pertaining to the monitoring and reporting of holdings of publicly traded equity and equity linked financial instruments as needed., • Acting as main regional subject matter expert and primary contact for the Front-Line Unit Businesses, Line of Business Compliance and legal team on shareholder disclosure matters., • Establishing and supervising effective monitoring processes and routines to ensure compliance with applicable industry and equity ownership limits throughout the region., • Drive the execution of the governance framework over non-financial regulatory reporting & adherence to relevant internal BAC policies., • Drive organizational transformation strategy to establish operational mindset and metrics driven culture across the global EPMD function., • Refine and if required establish consistent global processes to support global counterparts on regulatory change management, operating model with second line advisory as well as control room functions., • Support management team with resource and organizational strategy to effectively leverage global teams including captive set up to reduce key person risk and also effectively managing cost of regulatory compliance., • Oversee the training and development of the Enterprise Monitoring & Disclosures team members and support their career development., • Engages with stakeholders to identify issues and control improvements for remediation and ensures issue resolution., • Participates in developing long-range strategic plans and develops and implements short-term tactical and profit plans., • Ensures operational quality and customer service levels are maintained in a cost effective manner., • Participates in implementation of updates and changes that affect operation segments and monitors performance to ensure operational quality standards are met. This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. • Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals., • Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations., • Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success., • Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization., • People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance., • Financial Steward: Efficiently allocates and manages resources across the organization to drive short- and long-term profitability., • Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs., • You will have great knowledge of financial markets, banking industry, equity and derivative products., • Knowledge of the key regulations concerning shareholder position reporting globally with specific emphasis to EMEA region (i.e.: EU Transparency Directive, UK DTR5, UK Takeover Code Rule 8), • Proven experience with enterprise position monitoring & disclosures (also known as position reporting, shareholder disclosures, disclosure of interest) and sensitive industry, hard limit laws, rules and regulations, preferably in a management capacity., • Prior experience in transformative capacity (both systems and processes) to meet complex reporting requirements., • Previous experience in discussing global markets transactions with the Business and explaining the applicable regulatory disclosure obligations and/or relevant restrictions., • The ability to work under pressure and within tight deadlines to a consistently high level of accuracy., • Effective technical skills (i.e. Excel, and other similar applications) with experience in analysing, manipulating and reporting from large sets of structured data (e.g. books and records data)., • Excellent interpersonal skills with all levels of employees, conflict management, • Discrete when handling confidential information. UK • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner, • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons, • 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum, • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc, • Use of a flex fund to use towards benefits, • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services, • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution, • Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. Learn more about this role

Our client, a specialist mortgage lender, is seeking a Telephone Account Manager. Duties of the Telephone Account Manager will include:. Mortgage industry background is essential (from a telephone sales, account management, or customer service p.

Createpolicies,procedures&trainingmaterial.

Branch Manager Store Manager Retail Manager. We are seeking managers who are extremely passionate about Customer Service and can drive sales & service through their teams. We are seeking manager’s who are expert motivators of their team and have a track record of coaching and developing their

Business Development and Capture Manager, salary up to £85K UK CITIZENSHIP REQUIRED, UK-Security Check (SC) will be gained Hybrid London, Piccadily or Cheltenham with travel 25% of the time Our global client are specialists in their field of military, defence and cyber solutions and their work is critical to the security of the world we live in today. They require an experienced Business Development and Capture Manager to support a surge in opportunities and growth. This role reports directly into the Head of Business Development (Cyber & Intelligence) and will support them by leading the identification, qualification, development and execution of capture strategies, building relationships and capturing new business opportunities as directed. What you'll be doing: • Support the Head of Business Development (Cyber & Intelligence) to effectively and efficiently identify, qualify, develop and execute capture strategies to secure new business., • Drive all elements of Business Development and Capture Management pertaining to the assigned opportunities/pursuits, including taking these opportunities through appropriate internal gate review processes., • Work across all functions to develop and execute a compelling cost-effective capture plan for specific opportunities, including working with the Business Operations to plan resource needs and execute/control expenditures, • Establish business cases to justify investments focused upon improving Pwin of opportunities, whilst maximising returns and securing sustainable viable business., • Develop effective collaborations with a range of industrial partners to further increase the Pwin of specific opportunities., • Deliver and contribute to regular and effective new business and pipeline reviews, • Support the Head of BD in providing leadership and support across all aspects of the Business Acquisition Process as directed including:, • Engage in or Lead pursuit qualification and maturation (customer contact), • Lead/Participate in capture and proposal activity, • Contribute to growth strategy development, • Act as Capture Manager on specific and typically more strategic opportunities, • A minimum of 5 years of experience in product, system. service and solution business development and selling within the defence, security and government related industry, • Exceptional track record of identifying, qualifying and then securing new business opportunities., • Proven ability to develop and execute successful and compelling capture plans, • Specific Capture training such as Shipley Associates Business Development is preferred, • Flexible and hybrid working options, • Compressed working schedule, • Private health care

Support Collections Manager in all collections activities within company policy guidelines and as directed by Senior Manager. Previous arrears or collections experience is essential as are excellent customer service skills. Well established and based in central London they are looking to recruit a C

Temp 12 weeks - London SE1 Student Accommodation provider is seeking an experienced General Manager to support them on a temporary basis in overseeing their site in London SE1. The main duties of the General Manager will include: Customer Service Supervisor Manage Student inquiries Escalation of

As a Chef Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients.

Private Banking & Wealth Management Executive | Barclays | London Working as a Barclays Private Banking & Wealth Management Executive, you will be assisting the Private Banker / Wealth Managers in acquiring, servicing, and retaining clients to deliver overall business objectives. You will become a key point of contact for the client for day-to-day operational matters. In your new role you will assist the Private Banker / Wealth Manager in marketing products to clients and support the Pod/ team/ business in the delivery of its targets and goals. To be successful as a Private Banking & Wealth Management Executive , you should have experience with • Sound knowledge of banking, operational procedures, risk management, lending and understanding of security requirement, • Ability to demonstrate integrity and adherence to regulatory policies and procedures. An understanding of financial services Risk and Control procedures, • Experience in managing client relationship, • Experience in dealing with senior stakeholders, • Experience in preparing for client facing meetings relating to banking proposition, investments and annual reviews, • Relevant client facing experience in a Private Banking/Wealth Management or similar role, • Excellent organisational skills and attention to detail, ensuring accuracy and efficiency in all administrative tasks and client communications., • Technically minded with strong PC skills (Word, Excel, Power point), • Good communicator with the ability to engage across a broad client demographic, • Strong interpersonal and communication skills, with the ability to develop trusted relationships with clients and internal teams across various cultures and backgrounds., • Assist the Private Banker/Wealth Manager in administration and management of day-today administration on client relationships including payments, banking enquiries, attending meetings (to observe/take notes), preparation of file notes, drafting of letters and other documentation, annual client reviews, etc all overseen and signed-off by the Private Banker/Wealth Manager., • Responds in a timely and professional manner to client requests, owning task execution end to end, working pro-actively with Operations, Business Management and other business stakeholders to ensure delivery, resolve issues and reduce / remove errors., • Good overall knowledge of Barclays Private Bank/Barclays Wealth information systems, • Understanding of regulatory framework, • Taking responsibility for any remediation activities, administrative and/or governance tasks as required by client/business activity where appropriate., • A strong, up to date understanding of the general financial markets dynamics and current financial concepts., • A high aptitude and understanding of the digital landscape, with the ability to effectively support client's changing needs in this area, • Adaptability and resilience to manage multiple priorities and changing demands in a fast-paced environment., • Demonstrated initiative and capacity for independent problem-solving, while ensuring appropriate escalation where required. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities • Maintenance of client information,management of contracts and agreements,and preparation of reports,presentations,and other materials., • Coordination of schedules for relationship managers and clients,ensuring efficient time management and smooth communication., • Processing of transactions,management of expense reports,and routine requests to free up the relationship manager's time for strategic activities., • Information gathering on relevant market trends,competitor offerings,and industry news to support the relationship manager in providing informed advice and tailored solutions., • Analysis of client data,preparation of reports on portfolio performance,and provision of insights to inform portfolio adjustments and client recommendations., • Management of inbound and outbound communication through phone,email,and other channels,relaying important information and response to client inquiries., • Provision of support to relationship managers with planning, tracking and the execution of complex client projects bymanaging timelines andresources,identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager., • Support to clients with everyday product and services tasks such as deposits,withdrawals,transfers,bill payments, mobile app support as well as updating personal information, contact details and account preferences., • Guidance to new customers through account opening procedures,explanation of account terms and conditions,and setting up of online access and other services., • Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances,statements,transactions,fees., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Closing Date: 31 October 2025 Annual Salary £25,000 + benefits Getting qualified. It's a huge achievement that can completely change your prospects - but it's not always open to everyone, whether that's due to the cost of university or the timing not being right. But with our apprenticeships, all that can change. Here at Barclays we offer a world-class programme that provides you with a permanent, full-time job with a competitive salary from day one - all whilst gaining a professional qualification at the same time. Whether you're a school-leaver looking for alternative options to the traditional university route or you're someone thinking differently about your future, we'll help you to build an extraordinary career at Barclays, no matter your background. Our programme is designed for school leavers and career changers, but is open to anyone, no matter your background or your age. So you'll be joining an Apprenticeship cohort who are from all different walks of life, whether that's school leavers starting their career, ex-military wanting to kick-start a career in the corporate world to parents wanting to return to work after having time off. If you have already have degree, make sure you visit and consider our graduate opportunities. Why a Barclays Apprenticeship? You'll get the opportunity to earn whilst working towards a Data Scientist Degree Apprenticeship, a perfect blend of theoretical learning and real-life practical work whilst on a full-time salary in a permanent job. A unique chance to get a professional qualification without the student loan, all whilst getting years of work experience under your belt. Due to the evolving nature of Apprenticeships, a new Apprenticeship might become available and if deemed more relevant to your role, we'll change the Apprenticeship before you start. We've spent 15 years perfecting the support that you'll receive on our Apprenticeship programme. From day one, you'll be assigned a Programme Support Manager matched to your needs and background, and together with your People Leader, they'll support you as an individual. We'll also match you to an expert in your specialist subject, ready to share their knowledge. The Apprenticeship route gives you the opportunity for self-discovery and helps you to explore different career paths. With over 325 years of expertise in Banking, Barclays operates in 39 countries, employing around 90,000 people to help move, lend, invest and protect money for customers and clients worldwide. Giving you endless opportunities to network and discover what makes you tick. Operations at Barclays At Barclays, every moment is a chance to make a difference. Whether it's helping a couple secure their first mortgage, enabling a family holiday through a credit card, or supporting a university's transformation with new accommodation and sports facilities - our work touches lives in real time, every day. Behind this constant flow of activity across investment, corporate, and retail banking is a powerhouse: our Operations team. They ensure payments are processed, credit card systems run smoothly, and trades and transactions - from equities to debt financing - are executed with precision and speed. In short, they're the heartbeat of the bank. As part of this programme, you'll become a vital part of that rhythm. You'll build a strong foundation in Operations, contribute to strategic initiatives, and help us deliver exceptional service - the right way, every time. Are you eligible? First, you'll need the right qualifications. For this apprenticeship opportunity you'll need 3 A-levels at BBC (or equivalent) and GCSE qualifications in both Maths and English at Grade C (4) or an equivalent qualification. Beyond that though, we're also looking for commitment and enthusiasm. Our Apprenticeships place deep investment in you as an individual. That means we need you to match that commitment: you'll turn up every day ready to work hard, push yourself, and think differently about what you're capable of. You'll have the backing of a global bank, and you'll rise to that expectation. To apply for our apprentice programme, you must meet the Government's apprentice funding requirements that apply to you as outlined in for apprentices in England. The Government apprentice funding requirements include a number of requirements that you must meet, including a requirement that you have been ordinarily resident in the UK for the previous three years on the first day of learning (subject to certain exceptions), and that you hold the legal right to work for the full duration of the apprenticeship programme prior to commencing the programme. Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. What happens once you apply? Step 1 - We'll review your application Step 2 - You'll be asked to complete our online assessments Step 3 - We'll ask you to complete a survey, so we can be sure of your eligibility Step 4 - It's time to attend a virtual or in-person assessment day, where you'll be assessed during a group activity and interview (this will take place from November 2025) Step 5 - We'll let you know the outcome and give you feedback. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To support the day-to-day operations of the operations business division providing insights and expertise that help more senior colleagues make informed decisions, develop new products and services, and identify new market opportunities Accountabilities • Performance of KYC tasks while following standard procedures related to Client Due Diligence and AML policies., • Monitoring of real time transaction flow, trade updates and exception queues to ensure timely and accurate trade representation across systems., • Address incident, problem and change management issues to improve services across the bank., • Provision of support to continuous improvement of the operational process and the development of best practices; coming up with ways to improve systems and processes., • Provision of support for cleared derivatives, performing daily reconciliation of related fees undertake a range of complex customer and product related processing activities., • To meet the needs of stakeholders/ customers through operational excellence and customer service., • Perform prescribed activities in a timely manner and to a high standard, • No people leadership roles at this grade., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members., • Identify escalation of policy breaches as required., • Take responsibility for customer service and operational execution tasks., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function., • Work within well-defined procedures that may involve a variety of work routines., • Demonstrate an understanding of the procedures., • Evaluate and select the appropriate alternatives from defined options., • Make judgements based on the analysis of factual information.

Day Centre Manager Meadows House Residential and Nursing Home, 95 Tudway Road, Kidbrooke, London, SE3 9YG £17.18 per hour 15 hours a week Why work for us? We spend so much time at work don't we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let's have some fun while we're at work, support each other and work hard as a team. There's loads of training and promotion opportunities available for those who want to pursue it and everyday job satisfaction at Meadows House for all regardless of role. Sanctuary Care has over 100 care homes and you can 'feel' the difference a team makes the moment you step through one of our doors. The team at Meadows House is special and we're looking for special people to join us. Become a part of it and apply for this role. Here's more about the role: • Lead and manage a high-quality, commercially viable day care service that meets customer needs and complies with all contractual, legislative, and organisational standards., • Recruit, develop, and support skilled staff, ensuring performance excellence and alignment with service requirements., • Oversee financial operations, including budgeting and cost control, to maximise income and ensure value for money., • Level 4 in Management of Care or equivalent, • Extensive senior management experience within the care sector with deep understanding of regulatory requirements, hands-on experience in supported care environments, and proven success in leading and managing staff teams. Your Mind and Body • Occupational sick pay after 12 month's service (for those on contracted hours only and subject to qualifying period), • Confidential 24/7 employee advice service (Includes medical and legal advice), • Wellbeing resources through our employee platforms including Aviva Digicare, • Additional compensation for overtime, • Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice, • Exclusive discounts through our e-hub platform, • Securing your future with our contributory pension plan, • Life assurance, • 20 days annual leave plus bank holidays (pro rata), • Complimentary meals during long shifts, • Growth and development with us through comprehensive training and internal career opportunities, • Ability to be part of our inclusive staff networks like the Parent Network and Disability Network, • Loyalty recognition scheme for 12 month's service onwards The reference number for this position is 225923 If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Job Segment: Nursing Home, Inspector, Manager, Healthcare, Quality, Management

Food Sustainability Project Coordinator Location: Mainly their head office in E12, but also in other venues around the borough of Newham as directed. Salary: £36,934 per annum Hours: 36 hours per week Vacancy Type: 4-year fixed term For over five decades, the organisation has been a trusted cornerstone of the community in the London Borough of Newham, tackling the root causes and consequences of poverty, isolation, and disadvantage. Role overview This role is central to their mission to support sustainable living, reduce food waste, tackle local food insecurity, and foster meaningful community connections. As a key part of delivering the vision set out in their Hub proposal, you will ensure their food provision goes beyond meeting immediate needs to build inclusion, wellbeing, and pathways into wider community support. Your primary responsibility will be to secure regular donations of surplus food by developing and maintaining strong partnerships with local supermarkets, shops, restaurants, and national redistribution organisations like the Newham Food Alliance, Felix Project, and Feeding Britain. You will manage the effective use of this food across their services, including the foodbank, food pantry, warm meals programme, and cooking classes. This will involve careful stock management, menu planning, and coordinating with lead staff to ensure their food provision meets Newham’s environmental, health, and cultural needs. A key part of this will be overseeing the successful operation and promotion of their expanded food pantry. Coordinating volunteers will be essential, particularly in managing and expanding their cargo bike fleet for surplus food collection and redistribution. You will also explore opportunities to monetise these sustainable transport services. To further engage the community, you will organise and host quarterly workshops on reducing food waste and eating on a budget. Ultimately, you will play a vital role in coordinating their surplus food operations, managing volunteer teams, and strengthening partnerships to ensure their food services are impactful, sustainable, and community-led. Key Responsibilities Food Supply & Partnerships • Secure regular surplus food donations from local supermarkets, shops, restaurants, farms, and redistribution networks (e.g., FareShare, Felix Project, Newham Food Alliance)., • Build strong partnerships with local and national food aid providers to maximise supply, reduce duplication, and ensure continuity of stock., • Lead the operational management of the RenewALL Food Pantry, ensuring it is welcoming, respectful, and centred on dignity and choice., • Oversee twice-weekly pantry sessions, ensuring high-quality customer service, stock availability, and culturally relevant food., • Maximise the effective use of volunteers in the operation of the pantry., • Manage and expand the cargo bike food redistribution programme, ensuring effective logistics, safety, insurance, and maintenance., • Champion environmental sustainability, embedding low-waste, low-carbon practices across all food services., • In partnership with the Volunteer Manager, recruit, train, and support volunteers across the Foodbank, Food Pantry, café, warm meals, and cargo bike services., • Work with colleagues to develop food collection rotas, provide training (food safety, customer care), and ensure smooth operations across all food-related services., • Ensure compliance with Food Hygiene, Health & Safety, and Environmental Standards, maintaining accurate records and certifications., • Work with colleagues to explore and develop revenue opportunities linked to sustainable food and transport initiatives (e.g., monetising cargo bike deliveries)., • Work with their marketing team to introduce creative community campaigns (e.g., Reverse Advent, seasonal drives, sponsorships) to encourage donations of both food and direct funds., • Passionate about food, sustainability, and community empowerment., • Commitment to dignity-first food provision and tackling food insecurity., • Experience of coordinating food services, hospitality, or community-based projects., • Proven ability to build and manage partnerships with suppliers, community groups, or external organisations., • Experience of managing volunteers or staff, including recruitment, rotas, and supervision., • Strong organisational skills, able to manage multiple projects, deadlines, and stock systems. If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.

At MOTORS, we like to say that we know MOTORS! Millions of people come to us every month to find their next car, because we keep the car search process simple. We have hundreds of thousands of used cars listed for sale by dealers nationwide, and guides, advice, tips and reviews to help buyers find the right one. We don't just help consumers, though. For our dealer partners, we offer a unique advertising ecosystem that allows them to get their cars seen by buyers across some of the UK's biggest car search sites: MOTORS, Cazoo, eBay, Gumtree and Parkers. In 2024 we acquired Cazoo, one of the UK's most recognised automotive brands, marking the start of an exciting new chapter. We're now building on Cazoo's strong brand recognition to create the next-generation car search experience-one that's simpler, smarter, and more transparent. We're excited about what's ahead, and we're looking for ambitious, adaptable team members who thrive in a fast-moving, evolving business. We're looking for a Salesforce Product Owner to act as the strategic bridge between our Salesforce development team and the wider business. In this role, you will facilitate the delivery of Salesforce solutions that directly support our strategic goals, ensuring the platform evolves in alignment with business priorities. Reports To: Head of Commercial Operations Contract Type: Permanent Location: Richmond UK, Hybrid About the role: You'll be responsible for managing the Salesforce product backlog, capturing business requirements, and facilitating smooth delivery across agile sprints and project cycles. This is a pivotal role that combines business engagement, agile delivery management, and product ownership. Key responsibilities will include: • Build strong relationships with internal stakeholders across departments to deeply understand their needs, pain points, and strategic priorities., • Map out end-to-end business processes, analysing and identifying areas for improvement or automation through Salesforce., • Collaborate with key stakeholders across the business including, Commercial Operations, Sales, Marketing and Finance to understand business requirements, • Ensure that business users are informed and prepared for platform changes, working with training or change teams as needed., • Own and manage the Salesforce Jira backlog, ensuring all user stories and tickets are well-documented, prioritised, and ready for development., • Proven experience as a Product Owner, Product Manager, Business Analyst, or in a similar product-focused role., • Knowledge of Salesforce platform capabilities and features (e.g., Sales Cloud, Service Cloud)., • Skilled at stakeholder management, requirement gathering, and translating business needs into actionable plans., • Adept at documentation and visualisation of process and customer journey flows, • Confident in managing a product backlog and running agile ceremonies using tools such as Jira., • Excellent communication and interpersonal skills, with the ability to bridge technical and non-technical perspectives. Perks & Benefits We offer a supportive, flexible, and growth-focused workplace. At Motors you will have a healthy work-life balance, continuous learning, remote work options, and engaging challenges. Join us for a fulfilling career where your well-being is a priority. Financial reward • Competitive Pay, • Discretionary Bonus, • Pension Scheme (up to 9% Employer Contribution), • 25 days holiday per year growing with length of service, • Hybrid and UK Remote working depending on role, • Generous Family Friendly Leave, • Private Healthcare Insurance, • Private Dental insurance cover & Cashback., • Online private GP service., • Generous sick pay support, • Social & Inclusion Calendar - packed with events. Here at Motors we are on a mission to create a culture where all our teams are inspired to share their passion, talents and ideas with equal opportunities for growth and career development throughout both of our brands. We know that a diverse and inclusive team drives creativity and makes both our brands stronger. That's why we're committed to discovering new talent and employing people who reflect the nature of the society around us, so that when you join Motors you can be you!

This role is part of the Regimental Headquarters for the Royal Regiment of Fusiliers (FUSILIERS) as the Assistant Regimental Secretary with responsibility for the lead on financial matters.You will be working as part of a friendly, professional team in a busy but rewarding environment. Key responsibilities: Welfare: • Assume responsibility for the Regimental database Subscriber Customer Relationship Manager (SCRM), ensuring all legacy records are on a single system. Act as the Data Protection Assistant ensuring compliance with General Data Protection Regulations. You will manage the One Days' Pay Scheme (ODPS) or Charitable giving, ensuring maximum participation from the serving members of the Regiment. You will use SCRM to manage the ODPS., • Act as Finance Director for the Regimental Charities. Your responsibilities will include day to management of the accounts, including bookkeeping, paying bills and prudent management of the bank accounts. You will act as Regimental liaison to the appointed fund manager, and maintain close liaison with the Regimental Investment Committee, and the Regimental Council. You will prepare management reports for Trustees and Regimental Council members as required., • Manage and maintain the ongoing commercial relationships with Regimental suppliers, including Ammo & Co, Allegr, Sarasin and other suppliers., • Where outside organisations provide grants, or opportunities for grants, take the lead in applying for and justifying the use of any granted funds., • Keep up to date with the latest Charities Commission governance guidance, and act as adviser to the Trustees. This will include keeping all governance policies up to date and ensuring that the Charity is compliant with all extant direction., • Be prepared to deputise for Regimental Secretary, which will require a broad knowledge of the Regiment and Regimental affairs, and its connections with wider society, including Livery Companies. Represent the Regiment at events as required, which may involve weekend work., • Encourage the efficient use of RHQ resources, and act as line manager as required. You will be required to organise the annual Officers Cocktail Party, as well as the annual Officers Dinner and other Regimental events as required. Person specification Essential skills required: • Demonstrable experience of business management, including managing a budget, • Must be able to make sensible and practical decisions, • The desire and motivation to get things done, • Capable, resourceful, and highly organised who can manage competing priorities while maintaining a focus on desired business outcomes, • Excellent communication skills and a strong background in building consensus and commitment of Stakeholder groups both within and across organisations, • Ability to engage with a diverse range of stakeholders at all levels of seniority, with experience of building and maintaining a positive professional network, • Enjoys working in a close knit team and getting stuck in, • Confidence and agility to operate in a fast-changing environment, • Able to prioritise workload to take account of changing circumstances, with minimal direction, as well as organise and co-ordinate activity across internal and external stakeholders to realise a common purpose We'll assess you against these behaviours during the selection process: • Leadership, • Working Together, • Leadership, • Working Together Benefits Alongside your salary of 36,530, Ministry of Defence contributes 10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other benefits for Army civil servants include: • 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years service, • Highly competitive pension scheme, • Personal and professional development of skills, • Alternative working patterns for many roles, • Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle., • Enhanced parental and adoption leave, • 6 days special leave per year which can be used for volunteering activities A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at . The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. At application stage you will be assessed against the following: • Personal Statement - 500 words highlighting the knowledge, skills and experience that you possess and that is relevant to the requirements of this position, • CV, • Behaviours, • Leadership At interview stage you will be assessed against the following: • Behaviours, • Delivering at Pace, • Leadership Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: . As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : James Denny Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: . 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MOTORS & Cazoo is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers. Our innovative advertising opportunities not only elevate our platform but also extend across a vast dealer advertising ecosystem, including automotive giants like eBay and Gumtree. We're on the lookout for a dynamic Sales Manager to lead one of our four high-performing Account Management teams, reporting directly to the Head of Account Management. In this role, you'll be responsible for guiding and developing a team of 8 Account Managers who focus on retaining and growing a diverse portfolio of small to mid-sized car dealerships. Reports To: Head of Account Management Contract Type: Permanent Location: Richmond UK, Hybrid About the role: This isn't your average Sales Manager role, we're looking for someone who thrives on driving performance, spotting growth opportunities, and inspiring a team to exceed expectations. You'll shape and execute smart sales strategies, monitor key performance metrics, and work cross-functionally to hit commercial targets. What you'll do; • Lead, mentor, and motivate a team of account managers to achieve individual and team sales targets., • Develop and implement strategies to retain and grow client accounts, ensuring customer satisfaction and loyalty., • Analyse account performance metrics and develop action plans to address areas for improvement., • Collaborate with cross-functional teams, including Sales, Marketing, and Product Development, to identify opportunities for upselling and cross-selling., • Serve as the primary point of contact for escalated client issues, working to resolve issues in a timely and satisfactory manner., • Monitor market trends and competitor activity to identify opportunities and potential threats., • Analytical mindset, with the ability to analyse data and market trends to inform strategic decision-making., • Prior experience in managing an Account Manager team is crucial, along with a demonstrated history of consistently meeting and surpassing revenue, retention targets, and KPIs., • High capability of emotional intelligence, displaying strong leadership and team management skills, with the ability to motivate and develop team members., • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders., • Self motivated, driven and results oriented with a customer-centric approach and a clear commitment to delivering exceptional service, driving client satisfaction., • Ability to thrive in a fast-paced, dynamic environment and adapt to changing circumstances and priorities. Perks & Benefits We offer a supportive, flexible, and growth-focused workplace. At Motors you will have a healthy work-life balance, continuous learning, remote work options, and engaging challenges. Join us for a fulfilling career where your well-being is a priority. Financial reward • Competitive Pay, • Discretionary Bonus, • Pension Scheme (up to 9% Employer Contribution), • 25 days holiday per year growing with length of service, • Hybrid and UK Remote working depending on role, • Generous Family Friendly Leave, • Private Healthcare Insurance, • Private Dental insurance cover & Cashback., • Online private GP service., • Generous sick pay support, • Social & Inclusion Calendar - packed with events. Here at Motors we are on a mission to create a culture where all our teams are inspired to share their passion, talents and ideas with equal opportunities for growth and career development throughout both of our brands. We know that a diverse and inclusive team drives creativity and makes both our brands stronger. That's why we're committed to discovering new talent and employing people who reflect the nature of the society around us, so that when you join Motors you can be you!

Closing Date: 31 October 2025 Annual Salary £25,000 + benefits Getting qualified. It's a huge achievement that can completely change your prospects - but it's not always open to everyone, whether that's due to the cost of university or the timing not being right. But with our apprenticeships, all that can change. Here at Barclays we offer a world-class programme that provides you with a permanent, full-time job with a competitive salary from day one - all whilst gaining a professional qualification at the same time. Whether you're a school-leaver looking for alternative options to the traditional university route or you're someone thinking differently about your future, we'll help you to build an extraordinary career at Barclays, no matter your background. Our programme is designed for school leavers and career changers, but is open to anyone, no matter your background or your age. So you'll be joining an Apprenticeship cohort who are from all different walks of life, whether that's school leavers starting their career, ex-military wanting to kick-start a career in the corporate world to parents wanting to return to work after having time off. If you have already have degree, make sure you visit and consider our graduate opportunities. Why a Barclays Apprenticeship? You'll get the opportunity to earn whilst working towards a Senior Financial Services Customer Adviser Apprenticeship, a perfect blend of theoretical learning and real-life practical work whilst on a full-time salary in a permanent job. A unique chance to get a professional qualification without the student loan, all whilst getting years of work experience under your belt. Due to the evolving nature of Apprenticeships, a new Apprenticeship might become available and if deemed more relevant to your role, we'll change the Apprenticeship before you start. We've spent 15 years perfecting the support that you'll receive on our Apprenticeship programme. From day one, you'll be assigned a Programme Support Manager matched to your needs and background, and together with your People Leader, they'll support you as an individual. We'll also match you to an expert in your specialist subject, ready to share their knowledge. The Apprenticeship route gives you the opportunity for self-discovery and helps you to explore different career paths. With over 325 years of expertise in Banking, Barclays operates in 39 countries, employing around 90,000 people to help move, lend, invest and protect money for customers and clients worldwide. Giving you endless opportunities to network and discover what makes you tick. Retail Banking at Barclays In Retail Banking, we create and deliver brilliant experiences for all kinds of Barclays customers. By understanding the people we serve, we shape the future of our products and services. From savings accounts to investments, from mortgages to credit cards, from insurance policies to digital banking, Retail Banking makes money work for customers all over the UK. We're also champions for entrepreneurs. Through Business Banking, we work alongside over a million small and medium enterprises, helping them grow and thrive. More than just financial support, we build lasting relationships and provide businesses with the tools they need to succeed. Branch Customer Care In this role, you'll be at the forefront of delivering exceptional customer service-responding to inquiries, resolving issues, and managing client requests with efficiency and care. You'll personalise each interaction across multiple digital channels, ensuring a seamless and meaningful experience for every customer. Your day-to-day will involve close collaboration with internal teams including sales, operations, risk management, compliance, and collections to meet client needs and uphold regulatory standards. You'll play a key part in resolving queries and supporting business operations, all while maintaining a high standard of customer care. Are you eligible? First, you'll need the right qualifications. For this apprenticeship opportunity you'll need 5 GCSE's at grades A*- C (9-5) including Maths and English (or equivalent). Beyond that though, we're also looking for commitment and enthusiasm. Our Apprenticeships place deep investment in you as an individual. That means we need you to match that commitment: you'll turn up every day ready to work hard, push yourself, and think differently about what you're capable of. You'll have the backing of a global bank, and you'll rise to that expectation. To apply for our apprentice programme, you must meet the Government's apprentice funding requirements that apply to you as outlined in for apprentices in England. The Government apprentice funding requirements include a number of requirements that you must meet, including a requirement that you have been ordinarily resident in the UK for the previous three years on the first day of learning (subject to certain exceptions), and that you hold the legal right to work for the full duration of the apprenticeship programme prior to commencing the programme. Working In London All our London branches are well-connected by excellent transport links and surrounded by fantastic local amenities, making them ideal places to grow your career in a fast-paced, customer-focused environment. What happens once you apply? Step 1 - We'll review your application Step 2 - You'll be asked to complete our online assessments Step 3 - We'll ask you to complete a survey, so we can be sure of your eligibility Step 4 - It's time to attend a virtual or in-person assessment day, where you'll be assessed during a group activity and interview (this will take place from November 2025) Step 5 - We'll let you know the outcome and give you feedback. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To participate in the day-to-day activities of the retail banking division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities Accountabilities • Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for retail banking., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for retail banking., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions, and resolution of customer complaints., • Management of the development and implementation of financial models and strategies that support in decision making for retail banking., • To meet the needs of stakeholders/ customers through operational excellence and customer service., • Perform prescribed activities in a timely manner and to a high standard., • No people leadership roles at this grade., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members., • Identify escalation of policy breaches as required., • Take responsibility for customer service and operational execution tasks., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function., • Work within well-defined procedures that may involve a variety of work routines., • Demonstrate an understanding of the procedures., • Evaluate and select the appropriate alternatives from defined options., • Make judgements based on the analysis of factual information.

Job Title Senior Marketing Data Manager Job Description Help us shape the future of AI-driven marketing at Sage. As Sr Manager of Marketing Data, you'll sit at the heart of a collaborative, forward-thinking team that's driving innovation across data, segmentation, and automation. This is a strategic role focused on reimagining how marketing intelligence is created, consumed, and evolved. You will be instrumental in designing our analytics workflow to enable agentic AI and ML, unlocking new possibilities for insight generation, decision-making, and performance optimisation. The Sage Marketing Analytics and Automation team is a dynamic group of operations experts, analysts, data scientists, and technologists focused on driving growth through data-informed decisions. We partner with Marketing and Sales teams to deliver actionable insights across the customer journey. Our mission is to elevate marketing performance through automation, segmentation, and predictive analytics-powered by modern data infrastructure and cutting-edge tools. Location - Hybrid, 3 days per week out of our London, Winnersh or Newcastle office. Key Responsibilities • Manage a team of BI developers to deliver data to maintain / extend Power BI dashboards that deliver actionable insights to stakeholders across Marketing, while envisioning and creating new self-service insights through AI platforms., • Collaborate with Marketing, Sales, IT and GTM to develop segmentation strategies across platforms (CRM, CDP, etc.), defining segments using demographics, behavioural data, industry attributes, TAM lists, and predictive models. Oversee an off-shore team of BI developers at our agency partner to deliver this customer segmentation for campaigns., • Redesign and scale our BI and segmentation capabilities, enabling marketing teams to make faster, more personalised decisions with AI-powered insights., • Integrate agentic AI and machine learning into reporting, forecasting, and segmentation workflows., • Ensure Sage's marketing data pipelines are fast, reliable, and built to support real-time decision-making across multiple teams, including revisioning ETL flows and semantic layers using Snowflake, DBT, Segment, and AWS technologies., • Ensure data quality and governance., • Oversee data cleansing, deduplication, and enrichment processes to maintain accuracy and reliability., • Implement archiving and deletion policies in compliance with GDPR, CCPA, and other data privacy regulations., • Manage a team of junior and senior developers, fostering a culture of innovation, experimentation, and continuous learning., • Work with third-party vendors to evaluate and implement data technologies that support Sage's marketing goals. Skills & Experience: • Strong proficiency in data transformation and modelling techniques using tools such as Snowflake, dbt, and SQL., • Experience with business intelligence and reporting platforms (e.g., Power BI, Microsoft Fabric), including semantic modelling., • Familiarity with version control and collaborative development workflows (e.g., GitHub, GitLab)., • Understanding of workflow automation and low-code platforms (e.g., Power Automate, Power Apps, or similar)., • Ability to work both independently and collaboratively in a fast-paced environment., • Ability to lead a team through change, coaching technical people to learn new skill sets and develop their careers., • Solid foundation in ETL processes, data warehousing, and CRM integration., • Strong communication and stakeholder management skills, with the ability to translate complex data into compelling narratives. Your benefits (Only Applicable for UK Based Roles) Benefits video - • Comprehensive health, dental and vision coverage, • Work away scheme for up to 10 weeks a year, • On-going training and professional development, • Paid 5 days yearly to volunteer through our Sage Foundation, • Flexible work patterns and hybrid working #LI-SW1 Function Global Marketing Strategy Country United Kingdom Office Location Newcastle;Winnersh;London Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Closing Date: 31 October 2025 Annual Salary £25,000 + benefits Getting qualified. It's a huge achievement that can completely change your prospects - but it's not always open to everyone, whether that's due to the cost of university or the timing not being right. But with our apprenticeships, all that can change. Here at Barclays we offer a world-class programme that provides you with a permanent, full-time job with a competitive salary from day one - all whilst gaining a professional qualification at the same time. Whether you're a school-leaver looking for alternative options to the traditional university route or you're someone thinking differently about your future, we'll help you to build an extraordinary career at Barclays, no matter your background. Our programme is designed for school leavers and career changers, but is open to anyone, no matter your background or your age. So you'll be joining an Apprenticeship cohort who are from all different walks of life, whether that's school leavers starting their career, ex-military wanting to kick-start a career in the corporate world to parents wanting to return to work after having time off. If you have already have degree, make sure you visit and consider our graduate opportunities. Why a Barclays Apprenticeship? You'll get the opportunity to earn whilst working towards a Compliance and Risk Officer Apprenticeship, a perfect blend of theoretical learning and real-life practical work whilst on a full-time salary in a permanent job. A unique chance to get a professional qualification without the student loan, all whilst getting years of work experience under your belt. Due to the evolving nature of Apprenticeships, a new Apprenticeship might become available and if deemed more relevant to your role, we'll change the Apprenticeship before you start. We've spent 15 years perfecting the support that you'll receive on our Apprenticeship programme. From day one, you'll be assigned a Programme Support Manager matched to your needs and background, and together with your People Leader, they'll support you as an individual. We'll also match you to an expert in your specialist subject, ready to share their knowledge. The Apprenticeship route gives you the opportunity for self-discovery and helps you to explore different career paths. With over 325 years of expertise in Banking, Barclays operates in 39 countries, employing around 90,000 people to help move, lend, invest and protect money for customers and clients worldwide. Giving you endless opportunities to network and discover what makes you tick. Risk at Barclays Barclays is a global force in banking, and Risk at Barclays is involved in every single transaction, every product, every service and every decision Barclays makes across the full suite of transatlantic banking operations. With 3,000 people working in Risk worldwide, the sheer scale of our operation gives us unrivalled exposure, insight and breadth of experience. We're always adapting to meet the evolving needs of our customers, clients, and the business itself, staying ahead of changes in both the financial and tech worlds. Lead the way in addressing big issues, including the potential implications of an economic downturn, and advising Barclays' business leaders to help them make well-informed, balanced decisions. That makes Risk an exciting, complex and constantly evolving place to build a varied and rewarding career. Working in Risk, you'll develop a solid understanding of Barclays' products and services, as well as the different risks involved - from credit and market risks to operational, climate, and treasury risks. So you'll gain knowledge of different business areas and their importance to the bank, and develop the skills to manage risk in a way that supports Barclays' strategy. Risk at Barclays is a dynamic, exciting function with great capability and credibility. Far from being a function that's only called on in times of need, Risk has a seat at the table where strategy is formed, innovations are born, and world-class solutions are created. It's a fantastic opportunity for everyone, at every level, to make a real impact as we drive growth and protect the future of Barclays. Are you eligible? First, you'll need the right qualifications. For this apprenticeship opportunity you'll need a minimum of 104 points at A2 (grades BCC) or an equivalent, e.g. BTEC DMM and GCSE Mathematics and English Language (grade A*-C / 9-4) or equivalent. Beyond that though, we're also looking for commitment and enthusiasm. Our Apprenticeships place deep investment in you as an individual. That means we need you to match that commitment: you'll turn up every day ready to work hard, push yourself, and think differently about what you're capable of. You'll have the backing of a global bank, and you'll rise to that expectation. To apply for our apprentice programme, you must meet the Government's apprentice funding requirements that apply to you as outlined in for apprentices in England. The Government apprentice funding requirements include a number of requirements that you must meet, including a requirement that you have been ordinarily resident in the UK for the previous three years on the first day of learning (subject to certain exceptions), and that you hold the legal right to work for the full duration of the apprenticeship programme prior to commencing the programme. Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. What happens once you apply? Step 1 - We'll review your application Step 2 - You'll be asked to complete our online assessments Step 3 - We'll ask you to complete a survey, so we can be sure of your eligibility Step 4 - It's time to attend a virtual or in-person assessment day, where you'll be assessed during a group activity and interview (this will take place from November 2025) Step 5 - We'll let you know the outcome and give you feedback. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To support the day-to-day operations of the risk division by monitoring the bank's risk profile, identifying and managing risks and providing insights and expertise to support senior colleagues to make informed decisions. Accountabilities • Execution of small research projects to support risk identification and strategic decision making., • Prepare presentations and reports to communicate the findings to senior management., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Identification and management of risks including reviewing and challenging business propositions., • Management of business and client relationships under steadily decreasing supervision., • To meet the needs of stakeholders/ customers through operational excellence and customer service., • Perform prescribed activities in a timely manner and to a high standard, • No people leadership roles at this grade., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members., • Identify escalation of policy breaches as required., • Take responsibility for customer service and operational execution tasks., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function., • Work within well-defined procedures that may involve a variety of work routines., • Demonstrate an understanding of the procedures., • Evaluate and select the appropriate alternatives from defined options., • Make judgements based on the analysis of factual information.

Brand new store opening inside the Croydon University Hospital!.We're recruiting an experienced Assistant Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Compass Group UK on

You’ll support the Store Manager to keep the store running smoothly, hit sales targets, and deliver top-notch customer service. You’ll also step in to lead the team when the Store Manager isn’t around, ensuring the store stays organised, professional, and welcoming for customers and staff alik

We have a new exciting for an experienced Service Desk Manager to join a growing company located in the Dartford area. The successful candidate will lead the companies support teams, ensuring consistently excellent customer service, SLA compliance, and optimal utilisation of technical resources—ma

As IT Service Delivery Manager, you will be collaborating and working closely with the wider IT department and the business. In this exciting senior position at a top international law firm, you will be responsible for IT leadership, business engagement, managing customer service and development of

Join a leading freight forwarder as Export Supervisor, supporting the Branch Manager and leading a small team to deliver outstanding customer service across.Oversee daily export operations: customer bookings, documentation, customs compliance and invoicing.Monitor carrier performance and ensure all

If you are looking to join our team of over 3000 employees across our 350 UK stores, we have a fantastic opportunity for an Assistant Store Manager to join our team in Eltham. Our stores provide a welcoming and enjoyable shopping experience, reflecting our dedication to outstanding customer service.

Job Title: Broker Account Manager. Telephone account managing a targeted panel of 60 - 100 regional insurance brokers. Grow existing broker accounts, through development and building relationships with business owners and their staff by providing outstanding customer service.

This would be an ideal role for a proactive customer-focused professional who may have worked as a Senior Customer Service Executive and is now looking for their next step, or a professional with excellent leadership skills and the ability to engage with and resolve customer issues with a calm, solu

Manage onsite staff on behalf of the Estate Manager, Property Manager, overseeing the day-to-day matters of the development, ensuring that high standards of quality customer service are maintained for residents and guests, and that all matters are handled in a prompt and professional manner. Our cli

As an Assistant Cafe Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. We're recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world-class customer service

Manage onsite staff on behalf of the Estate Manager, Property Manager, overseeing the day-to-day matters of the development, ensuring that high standards of quality customer service are maintained for residents and guests, and that all matters are handled in a prompt and professional manner.

Graduate AI Customer Success Associate Location: Hybrid (3 days per week in London-based office) Salary: £30,000 – £38,000 (depending on experience) What We Are SOFI is a groundbreaking AI platform designed to transcribe, notarize, and analyse meetings within the financial services industry, providing detailed insights tailored to user requirements. Our goal is to make financial meetings smarter, clearer, and more productive. SOFI is ‘Meetings Reimagined’. Role Summary This is a full-time, entry-level role for a Graduate AI Customer Success Associate. You’ll play a vital part in ensuring client success and satisfaction, supporting users, and helping to build long-term engagement. You’ll also analyse customer interactions and feedback to help improve the product experience. You’ll work closely with the Customer Success Manager to handle client queries, encourage product adoption, and deliver exceptional service. Over time, you’ll have the opportunity to manage a small portfolio of your own clients (typically 1–2 advisers), while the CS Manager focuses on medium and large accounts. This role is a great pathway into a future Customer Success Manager position. What You’ll Do • Client Support: Manage support queries through email, workshops, incoming, and outgoing calls, ensuring exceptional client experiences., • Custom Report Management: Support the creation and refinement of custom report outputs in collaboration with the CS Manager., • Usage Monitoring and Improvement: Help monitor client usage of SOFI, drive improvements, and encourage platform adoption to enhance client success., • Training and Workshops: Assist with delivering and facilitating client training workshops, check-in meetings, and onboarding sessions., • Client Reports: Prepare detailed client reports on usage, engagement stats, and adoption metrics to assist the Customer Success Manager in client strategy and reviews., • Support Queries: Monitor incoming support queries, ensuring timely resolution and clear communication back to clients., • New Features and Releases: Support testing of new SOFI features, ensuring clients are informed and trained on new functionalities., • Guides and Videos: Assist in creating, updating, and enhancing client guides, support documentation, and training videos to support client self-service. Who You Are • Proactive, friendly, and client-focused, • Organised, detail-oriented, and capable of multitasking, • Excellent communication and interpersonal skills, • Comfortable working with data, reports, and digital platforms, • Enthusiastic about technology, particularly AI and SaaS solutions, • A team player eager to contribute to company growth and client satisfaction Ideal Candidate This role is ideal for recent university graduates or individuals looking to start a career in Customer Success. Previous support experience in customer-facing roles is welcome but not essential, as comprehensive training and support will be provided. Qualifications • A minimum of a 2:1 undergraduate degree (or equivalent) from a recognised university, • Experience in customer service, client support, or account coordination is beneficial but not essential, • Strong organisational and problem-solving skills, • Proficient in Microsoft Office, CRM systems, and data management tools (training provided), • Previous experience in a SaaS or tech environment is advantageous but not required, • Ability to quickly learn and adapt to new technology platforms What We Offer • Competitive salary: £30,000 – £38,000 (depending on experience), • Opportunities for career growth, including progression into a Customer Success Manager role, • 25 days annual leave, including an extra day off for your birthday, • Comprehensive medical and dental insurance, • Critical illness cover, • 9% company pension contributions (with a minimum 4% employee contribution), • A supportive, collaborative, and innovative work environment Apply Now Join our client-centric team and help redefine the financial services industry with SOFI. If you’re ready to build your career in tech and customer success, we’d love to hear from you.

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. We’re both a financial services and a software company and one of Europe’s fastest growing fintech companies. Operating in the UK, Italy and Ireland, we’re over 350 employees (from 26 nationalities) strong. We’re a place where anyone can thrive. We’re all about doing the right things for the right reasons, high standards, ambition, drive and focus. What’s in it for you • Competitive salary, • Private healthcare for you and your family, • Pension scheme, • Flexible working options which include working from home and our Marylebone office, • 60 days’ work anywhere, even outside the UK if you want, • 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday, • Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget, • Employee Assistance Programme and wellbeing portal The Role The Customer Interaction Programme Manager will be responsible for defining in coordination with the FS leadership team, the strategy, the planning and managing the execution of the transformation agenda for Customer Interaction across Europe. This will include the management of any external service providers and their performance, the vendor management of tools providers and ensuring the best fit and any evolution required. This role is also responsible for leading, for the Head of CI, the evolution and optimization of key customer related processes (e.g. customer complaint, fraud management) and tools used is part of this role remit with the objective of enhancing customer satisfaction/NPS, frictionless customer experience and overall organization efficiency. We're looking for someone who has: • Led the enhancement of processes, tools and automation across Customer Interaction in multiple markets, • Experience in driving change (process/tech/organization) in a customer servicing environment, • Very good knowledge of Salesforce, Zendesk, ChatBot solutions, customer communication solutions, and Microsoft office products. Previous experience with AI deployed in Customer services environment welcome., • Co-Designed and implementation lead for CI cross functional processes such as, but not limited to, Onboarding, Ongoing Due Diligence, Complaint management, Fraud management, Charge Back and for monitoring the execution to ensure performance in line with targets., • Solid experience of working in a regulated and service oriented financial service environment and knowledge of relevant regulations (e.g. Consumer Protection Code)., • Proven team leadership experience including management of external vendors., • Strong customer care experience with demonstrated track record in improving the levels and standards of Customer Care., • Performance driven, motivated by continuous driving improved performance and KPIs., • Analytical approach to problem solving., • Proactive mindset and able to define and implement processes and solutions to prevent issues, • Flexible approach to work, with the ability to multitask. It would be nice if you have: • Additional Language Skills (Italian or other).

Client Engagement & Support Manager UK (Hybrid/Flexible Hours) | 🕒 Full-time | 💼 SaaS / Investment & Wealth Management Tech Salary: Up to £70,000 Annapurna Recruitment is partnering with a growing technology business in the investment and wealth management space to find a Client Engagement & Support Manager. This is a pivotal, client-facing leadership role, bridging the gap between customers and internal teams to ensure seamless service delivery, proactive communication, and consistently high satisfaction levels. You’ll manage both the Application Support and IT Operations teams, oversee SLAs, and act as the trusted liaison for key accounts. What You’ll Do • Lead client engagement: Build trusted relationships, handle escalations, and maintain transparency throughout issue resolution, • Manage support teams: Oversee global Application Support Analysts and IT Operations, ensuring tickets are triaged, resolved, and documented effectively, • Own SLAs & service reviews: Monitor performance, report on service metrics, and present updates to both internal stakeholders and clients, • Enhance product knowledge: Understand platform logic, architecture, and tools to confidently communicate with clients and assist in troubleshooting, • Drive operational excellence: Coordinate upgrades, maintenance, and IT processes to ensure high system availability, • Spot growth opportunities: Identify potential upsells, cross-sells, and service improvements within the client base What You’ll Bring • 7–10 years’ experience, including 3+ years in a client-facing role (Customer Success, Account Management, Technical Project Management) and 2+ years leading application/technical support teams, • Strong track record managing SLAs, escalations, and service delivery in a technology-driven environment, • Confident communicator able to translate complex technical issues into clear, client-friendly language, • Experience working across time zones and managing distributed teams, • Knowledge of investment, wealth management, or financial technology is advantageous, • Flexible to work between 7am–9pm as needed to support global clients Why Join? • Play a key role in shaping client relationships in a growing, high-value sector, • Lead cross-functional teams and make a measurable impact on service quality, • Join a collaborative, professional environment where innovation and client success are top priorities

Client Servicing Manager | London | 1 day in the office | Early finish Friday | Up to £28,000 Job Title: Client Servicing Manager Location: London (EC3N) - Hybrid Our Client: One Financial offers a discreet and sophisticated financial planning service. They have a longstanding reputation for professional advice and exceptional levels of customer service. With a history dating back to 1987, One Financial Planning has one of the most experienced and highly qualified teams, helping people achieve their financial goals. Package Details: The successful candidate will receive a basic salary of between £26,000 - £28,000 depending on experience & qualifications. Other benefits include: • Hybrid (1 day per week in the office), • 4% Pension Contribution, • Discretionary Bonus, • 20 Days Holiday + Bank Holidays (increasing by 1 day per years’ service up to 25 days), • 4 x Death in Service, • Smart Health, • Have Your Birthday Off!, • 3pm Finish on Fridays!, • Exam Support (both financial & time - £500 per R0 exam, £1000 per AF exam added to annual salary – day off before exam), • Annual company events Purpose of the role: As a Client Servicing Manager, you will support Financial Planners by managing client communication and service delivery. This role is integral to maintaining high client satisfaction and ensuring seamless business processes. Duties and Responsibilities: • Gathering data and preparing client valuations each month., • Liaising with product providers to obtain plan information, illustrations, and other details, as required (for new clients and existing)., • Scheduling annual and half-yearly client reviews and supporting team to gather information for the reports., • Liaising with the implementation team, and product providers, to monitor and progress client transfers and post-transaction reporting., • Ensuring the client management system is kept up to date by inputting client data into the back-office system (currently Adviser Office)., • Carrying out day to day requests from Clients (Money In/Out, Switching Funds) and ensuring all tasks off the back of client meetings are completed., • Ensuring client files are up to date, complete and tidy (and include current AML documentation)., • Ensuring reports are bound and dispatched to clients in a timely manner; and managing the team diary for client and prospect meetings and supporting meeting preparation as required., • Acquiring knowledge of business procedures and ensuring regulatory compliance by adhering to company procedures., • Gaining an understanding of and adhering to the ethos, culture, and purpose of the Company., • Undertake appropriate professional development and training. The Ideal Employee: • Experience supporting Financial Planners/Advisers, • Strong interpersonal skills to develop client trust and confidence, and a collaborative team-player mindset., • Organised and methodical approach with excellent attention to detail., • Experience with financial planning tools and back-office systems., • Ability to prioritise workload independently, multitask and meet deadlines., • Excellent written and verbal communication skills Experience required: At least 2 years’ experience in Financial Services administration. Working Hours: 8.30am – 5pm (1 hour for Lunch) 3pm Finish on Fridays.

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. Su

Our General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the stores day to day opera

Ground Level, Battersea Power Station.Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?.You'll partner with the Store Manager to build a high performing team by recruiting, coaching, training, and setting clear expectations.You

Are you a dedicated professional with a passion for exceptional customer service? A prestigious client in Wimbledon is seeking a Resident Services Manager to create a warm, welcoming environment for residents and visitors alike. This role offers the chance to be the linchpin of a vibrant community,

If you are looking to join our team of over 3000 employees across our 350 UK stores, we have a fantastic opportunity for a Store Manager to join our team in Eltham. Our stores provide a welcoming and enjoyable shopping experience, reflecting our dedication to outstanding customer service. Our store

The perfect person for this role will Contribute to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of customer service, security and health and safety. Provides reception, administration, and exceptional customer s

As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Assistant