Are you a business? Hire customer service manager candidates in London
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Organise the reservations, and seat guests accordingly Recognise guests reservations notes & communicate to the respective team member Micro manage table return-times Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage
About Maison Gigi Maison Gigi, a beloved family-run French bakery, is renowned for its exquisite patisserie, specialty coffee, and delightful grab-and-go options. Inspired by regional French cuisine, we're passionate about sharing authentic flavors with our loyal customers. Beyond our bustling bakery and cafe, we also specialize in providing exceptional contract catering services for a diverse range of clients, from intimate gatherings to large-scale corporate events. Position Overview We're looking for a dynamic and highly experienced** Assistant General Manager with focus on Contract Catering** to exclusively lead and propel the growth of our thriving catering operations. This role requires a self-starter who can take initiative, thrive independently, and meticulously manage every aspect of our contract catering arm. You'll be instrumental in upholding our high standards and deputizing for the General Manager in catering-related matters, ensuring a safe and inspiring culinary experience for all our clients and their guests. Key Responsibilities Operational Management - Support the day-to-day running of breakfast, lunch and boardroom services across all front and back-of-house areas supporting our Contract Catering operation. - Facilitate the events team in delivery of small and medium sized events in client’s office. - Maintain exceptional standards of food presentation, and customer service in line with Maison Gigi values and clients’ expectations - Lead daily briefings and service checks to ensure smooth and consistent delivery. - Take ownership of service setup, pace, and close-down procedures. - Manage goods movements between production sites and clients’ offices. - Client and Stakeholder Relations - Build strong working relationships with on-site client teams and key stakeholders. - Address client feedback promptly and professionally, ensuring expectations are met and exceeded. - Support the General Manager with client meetings, updates, and service reviews as needed. Team Leadership - Supervise and motivate a diverse team of chefs, porters and front-of-house staff. - Participate in recruitment, onboarding, training, and day-to-day performance management. - Foster a positive and supportive team culture, encouraging accountability and development. Compliance and Standards - Ensure full compliance with food safety, allergen, hygiene, and health & safety regulations. - Conduct daily checks, temperature records, and due diligence documentation. - Uphold internal audit standards and contribute to ongoing improvement initiatives. Administrative and Financial Support - Assist with rota planning, stock control, ordering, and cost management. - Support with reporting tasks, including service feedback and supplier liaison. - Help drive efficiency and maintain operational control within budget guidelines. What We’re Looking for - Experience in a supervisory or assistant management role within B&I / Contract catering environment. - Strong understanding of service operations and customer service excellence in self-service environment and onsite events. - Excellent organisational and leadership skills, with a hands-on, proactive approach. - Confident communicator with a calm, professional behaviour. - Knowledge of food safety, allergens, and compliance standards. - Proficient in digital tools such as Excel and scheduling/stock systems. - Self-starter & Independent operator - Client centric approach and commitment to deliver a first-time right approach What We Offer - A Monday to Friday working pattern - A competitive salary and bonus of £40,000 – 44-000 p/a plus performance-based bonus. - Opportunity to grow within a respected and growing catering company. - A supportive team culture where your input and ideas are valued. - Amazing staff meals prepared with same care and attention as our client’s offerings. - Central location in Victoria easily accessible by public transport.
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Setting up dining tables and preparing the correct Mise en place Assist guests regarding questions about Food & Beverage, as well as up-selling our House Specialities. Taking Food & Drinks orders and notify the management/kitchen for allergies and other Dietary requirements Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Adept knowledge regarding the 14 allergens Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage
- Creating business strategies to attract new customers, expand store traffic, and enhance profitability. - Hiring, training, and overseeing new staff. - Responding to customer complaints and concerns in a professional manner. - Developing and arranging promotional material and in-store displays. - Preparing detailed reports on buying trends, customer requirements, and profits. - Undertaking store administration duties such as managing store budgets and updating financial records. - Monitoring inventory levels and ordering new items. - Provide excellent customer service by answering questions and addressing concerns about menu items. - Checking that ingredients remain fresh and safe for consumption. - Stay up-to-date on industry trends and new grilling techniques to continuously improve performance. - Ensuring that your workstation remains clean and orderly at all times.
📍 Location: London 🏢 Company: Olive Base Ltd 🕒 Job Type: Full-Time, In Person 💷 Salary: £31,000 – £39,000 per year + Performance Bonus 🗓 Expected Start Date: 15/08/2025 **Olive Base** (in partnership with Fireaway) is a Pizzeria, delivering authentic Italian-style pizzas with a modern twist. We are committed to providing high-quality food, exceptional customer service, and a welcoming environment for both customers and staff. With a focus on efficiency, teamwork, and continuous improvement, we strive to create a dynamic workplace where employees can grow and thrive. **Key Responsibilities:** - Prepare and cook pizzas and a variety of hot dishes to a high standard - Assist with menu planning and development to keep offerings fresh and appealing - Supervise kitchen staff and ensure efficient daily operations - Enforce health, safety, and hygiene regulations at all times - Manage food inventory, place orders, and maintain stock levels - Keep the kitchen clean, organised, and compliant with all standards - Ensure consistency in taste, portion size, and presentation of all dishes **Requirements:** - Good understanding of food safety and hygiene rules. - Able to stay organised and handle busy times well. - A hospitality or business qualification. **🌟 What We Offer:** - Competitive salary (£31,000 – £39,000) + performance-based bonus - UK Skilled Worker visa sponsorship (if applicable) - Company pension - Ongoing professional development and internal promotion opportunities If you're driven, creative, and ready to bring energy to a dynamic team, we want to hear from you! 👉 Apply now and take your career to the next level with Olive Base Ltd
Location: Notting Hill, London Company: Lyna London About Lyna London Lyna London is a small, family-run business founded in 2021, offering high-quality, affordable jewellery and trending accessories designed to be worn, loved, and shared. With a strong social media presence and a growing customer base around the world, we aim to bring a fun, stylish shopping experience both online and in person. Our shops are all about charm (literally!) and community — and we’re so excited to expand to Notting Hill! The Role We’re looking for an enthusiastic Part-Time Sales Assistant to join our brand-new Notting Hill team. This is the perfect role for someone who’s friendly, proactive, and passionate about jewellery, accessories, and delivering a personal customer experience. You’ll help customers find the perfect pieces, craft charm jewellery on the spot, and contribute to the energy and creativity of our store. Key Responsibilities - Deliver exceptional customer service and create a warm, welcoming vibe in-store - **Help customers **choose the perfect jewellery and accessories for their style - Make charm bracelets and necklaces (we’ll provide training if needed!) - Keep the shop tidy, well-stocked, and visually appealing throughout the day - Handle purchases accurately using our point-of-sale system - Multi-task efficiently between helping customers, restocking, and general upkeep - Occasionally take part in creating fun content for our social media (confidence on camera is a bonus!) - Answer customer phone enquiries in a friendly and helpful manner What We’re Looking For - A friendly and approachable personality with great communication skills - Confidence working in a fast-paced, customer-focused environment - Creativity and an interest in hands-on jewellery making (or willingness to learn!) - Someone reliable, organised, and eager to take initiative - Previous retail or customer service experience is a plus - Detail-oriented and good at managing time independently - Passion for small business culture and a desire to grow with our team Availability Requirements Must be available at least 3 days per week Weekend availability is essential (at least one weekend day is a must) Availability on bank holidays is a plus. Perks - Staff discount on all Lyna London products - Free jewellery & accessories - Snacks while you work 🍓 - A fun, friendly, and supportive team environment ✨ If you’re excited about jewellery, love meeting new people, and want to work somewhere creative and fast-paced, we’d love to hear from you!
Night Hotel Receptionist – 5* Boutique Hotel Kings Cross Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is a unique property, unique in its style, combining art, luxury, and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented and extremely knowledgeable, and passionate about 5-star service. The role reports directly to the Hotel Managers and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately always briefed so communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - possess the ability to work independently. - Excellent command in English, both in oral and written. - Be extremely knowledgeable in regards to the company services, standards & products. - Commercially and financially astute. - Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
Full Time/ Part Time Job Overview We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. The ideal candidates will be the face of our establishment, providing exceptional customer service and ensuring a welcoming atmosphere for all guests. This role is crucial in creating a positive first impression and enhancing the overall dining experience. Duties Greet and welcome guests as they arrive, ensuring a friendly and professional atmosphere. Manage reservations and seating arrangements efficiently to optimise guest flow. Take customer orders accurately and relay them to the kitchen staff in a timely manner. Serve food and beverages with attention to detail, ensuring presentation meets our standards. Address guest inquiries and concerns promptly, maintaining high levels of customer satisfaction. Collaborate with kitchen and bar staff to ensure seamless service delivery. Maintain cleanliness and organisation of the front of house area, including dining tables and waiting areas. Assist with cash handling and processing payments as required. Requirements Previous experience in a customer-facing role is preferred but not essential; training will be provided. Excellent communication skills with a friendly disposition. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Strong organisational skills with the ability to multitask efficiently. Flexibility to work various shifts, including evenings and weekends as needed. A passion for providing outstanding service and creating memorable experiences for guests. If you are looking for an opportunity to thrive in a dynamic environment while contributing to an exceptional guest experience, we encourage you to apply for the Front of House Staff position today!
Car Sales & Customer Service Administrator Location: Park Royal, NW10 7JS, London Salary: £30,000-£40,000 + Comission Job Type: Full-time Experience: Required Language: English (Expert) Join Terani – A Luxury Car Experience Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles. We are known for our commitment to exceptional customer service, tailored client journeys, and an immaculate showroom experience. We’re now looking for a Sales & Customer Service Administrator to join our growing team — someone who thrives in a luxury environment, enjoys building relationships, and understands what it means to deliver a seamless customer experience. Key Responsibilities: • Assist in managing client consultations and support the vehicle sales process • Provide exceptional service both face-to-face and over the phone • Oversee administrative tasks related to sales and customer records • Coordinate custom vehicle orders and aftersales requests • Handle post-sale support, ensuring ongoing client satisfaction • Maintain high standards of organisation, accuracy, and professionalism About You: • Previous experience in sales, admin, or customer service (automotive or luxury retail preferred) • Excellent English communication skills – both written and verbal • Well-organised, with a strong attention to detail • Confident, polished, and customer-focused • Able to manage multiple tasks in a fast-paced environment • Competent with computer systems and standard office tools Why Work with Us? At Terani, you’ll be part of a brand that values excellence, trust, and client care. You’ll work in a supportive team, in a stylish setting, with the opportunity to grow your skills in both sales and service. How to Apply: Think you’re the right fit? Send us your CV — we’d love to hear from you.
The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements. • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services. • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 2. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame. • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer. • Check back with customers to ensure satisfaction with their meals and beverages. 3. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave. • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment. • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 4. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment. • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 5. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests. • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff. • Assist with training new floor staff as required. 6. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction. • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 7. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards. • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality. • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment while maintaining a positive attitude. • Strong attention to detail and the ability to multitask effectively. • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods. • Capable of lifting and carrying items up to 25 pounds. • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus. • A passion for customer service and hospitality.
Job Summary: We are seeking skilled Bartenders to join our vibrant team. The ideal candidates will possess a passion for hospitality and a flair for creating delightful beverages. As a Bartender, you will be responsible for providing exceptional service to our guests, ensuring their experience is enjoyable and memorable. You will work in a fast-paced environment, where your ability to manage time effectively and maintain high standards of food safety will be essential. Duties: - Prepare and serve a variety of alcoholic and non-alcoholic beverages according to established recipes and customer preferences. - Maintain cleanliness and organisation of the bar area, ensuring all equipment is well-kept and stocked. - Engage with customers in a friendly manner, taking orders and providing recommendations based on their tastes. - Monitor customer behaviour to ensure responsible alcohol service and compliance with licensing laws. - Assist in managing inventory by tracking stock levels and placing orders as necessary. - Uphold food safety standards by adhering to hygiene practices throughout the bar operations. - Will be required to work weekends and night shifts. Skills: - Proven experience in bartending or a similar role within the restaurant industry is preferred. - Strong time management skills to handle multiple orders efficiently during busy periods. - Excellent knowledge of food safety regulations and best practices in hospitality. - Ability to perform basic maths for handling cash transactions accurately. - Exceptional interpersonal skills, with a focus on providing outstanding customer service. - A positive attitude and the ability to work well within a team environment. If you are enthusiastic about the art of bartending and enjoy working in a dynamic setting, we encourage you to apply for this exciting opportunity!
Fast Food Events Team Member. Up to £13p/hour Based in: Events and festivals across the UK until the 15th of September OUR BENEFITS INCLUDE: free meal a day, -40% off the bill when not on shift, always promoting our team from within, reco scheme (£50 p/referee), 28 days of holidays, a new bonus scheme for the management implemented this year up to £2,400 p/year, staff parties and, the opportunity to do shifts at the biggest festivals and events in London and other cities within the UK: Glastonbury, British Summer Time, Boardmasters and many more! ABOUT YOU We are looking for passionate individuals in customer service and cooking. Previous experience dealing with customers and preparing dishes is ideal. However, we are open to training the right person for the role. ABOUT THE ROLE - You will be serving customers with the best attitude. Focus on providing a good experience and up-selling our menu - Receiving cash and card payments - -You will be working under pressure and working standing during the shift - You will be cooking using fryers and hot griddles. - Chopping vegetables and doing food prep - Handling different types of dishes, including meat and pork - Deep cleaning at the site
Trainee Dental Nurse Position – Immediate Start! Join Our Dental Practice Today! Are you eager to begin a rewarding career in dentistry? Our established dental practice is looking for a bilingual trainee dental nurse to join our friendly and experienced team. At our dental practice, we are dedicated to providing the best care and treatment for all dental needs. We invest in continuous professional development and use the latest materials and techniques to deliver high-quality dentistry. Our purpose-built practice is wheelchair accessible, ensuring a welcoming environment for all patients. We are fully compliant with CQC standards, reflecting our commitment to the highest standards of treatment and patient care. About the Role: Position: Permanent, full-time trainee dental nurse Schedule: Monday to Friday, 08:45 to 16:00 (no weekends) Benefits: - Comprehensive health insurance - Employee & Wellness Assistance programme - Recognition and rewards for your hard work - Paid holidays, sick leave, and birthday celebrations - Conveniently located near public transport Your Responsibilities: - Team Support: Assist dental professionals during examinations and procedures by passing instruments and providing suction. - Room Preparation: Maintain clean, well-stocked treatment rooms, ensuring they are ready for each patient. - Record Keeping: Keep accurate patient records, including medical history, treatment plans, and consent forms. - Customer Service: Address patient questions and concerns with patience and professionalism, ensuring a positive experience. - Sterilisation: Sterilise and maintain instruments and equipment, ensuring a clean treatment area. - Supply Management: Manage inventory and ensure a well-stocked supply of dental materials. - Appointment Coordination: Assist with managing patient schedules and follow-up appointments. Needs: - Enrolled or planning to enrol in the NEBDN dental nursing diploma - National Insurance Number - DBS Check - Proof of Hepatitis B vaccination (first dose accepted) Apply Now! If you are passionate and ready to start your career in the dental field, apply for this exciting opportunity. Your journey to a fulfilling career in dental nursing begins here!
Terrazzo, Vinyl, Ceramic & Porcelain Tile Repair/Installers Required for retail works. Night works. Various locations Immediate start. About the job, the Vacancy... We have an opportunity for a Tiler/ Multi Trader to join our team. You will be working out of our Epsom, Surrey office on our commercial contracts, delivering reactive maintenance to our clients. ** Key Accountabilities Will Include...** - Undertaking repair/renewal works - Advising Supervisor in a timely manner where other trades are required - Working solely on certain tasks - Working in partnership with other operatives to complete certain tasks - Completing daily work sheets detailing work undertaken and materials used after each job undertaken - Working in a timely and productive manner to complete programmed tasks - Communicating with office regarding works You must have a full UK driving license, with access to a vehicle. To be successful in the role you will be an excellent communicator with the ability to problem solve, multitask, work to tight deadlines, Be reliable, have high standard of workmanship, productivity levels and ability to provide excellent customer service & a professional manner at all times is essential. Must have... CSCS card Own transport Please use chat to arrange an interview.
The Shop Manager will be responsible for the day-to-day operation and overall management of the Tops Pizza takeaway branch located in Walton. This role requires strong leadership, operational oversight, and excellent customer service skills to ensure smooth running of the store, staff performance, product quality, and customer satisfaction. Key Responsibilities: Operational Management: Oversee the daily operations of the takeaway shop, ensuring timely and accurate food preparation and delivery. Manage stock levels, order supplies, and ensure proper inventory control to avoid shortages or wastage. Ensure cleanliness, hygiene, and safety standards are consistently maintained in accordance with food safety regulations. Handle any on-site issues with equipment, supplies, or service, escalating as required. Staff Management: Recruit, train, supervise, and schedule staff including kitchen crew, delivery drivers, and front-of-house employees. Provide leadership, motivation, and support to the team to maintain high morale and productivity. Monitor staff performance and implement disciplinary measures or performance improvement plans where necessary. Maintain compliance with employment laws, including health and safety, working hours, and pay requirements. Customer Service: Ensure exceptional customer service is delivered consistently across all interactions – in-store, phone, and online. Address customer complaints and feedback professionally and promptly to resolve any issues and maintain customer loyalty. Monitor delivery times and service efficiency to meet or exceed customer expectations. Financial Management: Oversee cash handling procedures and ensure accurate daily reconciliation of sales and expenditures. Assist in budgeting, cost control, and achieving sales targets. Implement promotional strategies to boost sales and improve customer reach. Compliance and Reporting: Ensure compliance with all food hygiene, safety, and licensing regulations. Maintain required documentation including health & safety logs, food temperature records, and delivery logs. Provide regular reports on staff performance, sales trends, and operational challenges to senior management.
Bar Manager - MUST HAVE EXPERIENCE Hours: 30–35 hours per week Salary: Competitive, based on experience Start Date: Immediate We’re looking for an experienced and motivated Bar Manager to join the team at Oasis Bar & Terrace, one of Canary Wharf’s most vibrant rooftop venues. This is a part-time management role, ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional guest experiences. About the Role: - Lead and support day-to-day bar operations - Train and supervise the bar team to maintain high service standards - Ensure stock control and bar prep is well managed - Maintain cleanliness, health & safety, and licensing compliance - Work closely with the management team to drive sales and service quality - Confident with opening and closing operations - Act as a key point of contact during service and events What We’re Looking For: - Previous bar management or senior supervisory experience (essential) - Strong leadership and team coordination skills - Knowledge of cocktails, spirits, and stock management - Excellent customer service and communication skills - Reliable, well-organised, and confident in handling busy shifts - Availability to work evenings and weekends What We Offer: - A fun, supportive and fast-paced working environment - Competitive hourly pay - Staff food and drink discounts - Opportunities for growth and training within the team
Floor Manager (Restaurant): Qualifications: • Degree/Diploma in Hospitality Management • Food Hygiene Training: o Level 1 Food Safety Awareness o Level 2 Food Hygiene and Safety o Level 3 Supervising Food of Safety Skills: • Have knowledge of personal hygiene, food hygiene and food safety, food handling, sanitation, and safety precautions • Implement and ensure compliance with all relevant food and health and safety policies and procedures • Proven ability to work under pressure with excellent customer service skills and an eye for attention to detail • Outstanding interpersonal and communication skills • Outstanding leadership and people management skills • Have the ability to train, coach and inspire team members • Excellent organizational, multitasking, and problem-solving skills • Excellent interpersonal skills • Must be punctual and reliable with time management ability • Basic literacy and numeracy skills • Available to work extended hours when required • Passion for food and customer service Experience: • Experience of managing a fast-food takeaway kitchen
Bar Lounge Manager Location: Holiday Inn London Kensington High Street, W8 5SP, London Reporting To: Food & Beverage Manager Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar Lounge Manager to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.
We are seeking focused and enthusiastic Chef to support our head chef and join the dynamic back of house team. The ideal candidate will play a crucial role in delivering exceptional guest experiences by providing outstanding customer service, assisting with food preparation, being attentive, vigilant and a team member- willing to collaborate under pressure, and multi-task the various positions in the kitchen. We are seeking an individual who is accustom to working and navigating a a fast-paced environment and whilst also retaining a true passion for hospitality. - Responsibilities Assist with food preparation and presentation in accordance with food safety standards. Multi-roling various kitchen orders from Head chef. Provide information about menu items. Maintain cleanliness and organisation of the kitchen/ BOH area, including surfaces, appliances and utensils. Collaborate with kitchen staff to ensure timely service and address any guest inquiries or concerns, including food safety and hygiene information. Uphold high standards of food safety and hygiene practices throughout the establishment. Manage time effectively to ensure all tasks are completed promptly during busy periods. - Skills Previous experience working in a kitchen as a chef or alongside a senior chef is ESSENTIAL Strong understanding of food safety regulations and practices. Excellent attitude friendly and approachable demeanour to uphold collaboration and sustain morale. Strong time management skills to handle multiple tasks efficiently in a fast-paced setting. A keen interest in culinary arts is encouraged, alongside a willingness to learn and grow within the role.
Bartender - Roka Mayfair Schedule - Full-time Salary - Up to £16.21 dependent on experience Experience - Previous experience as a Bartender in a quality restaurant or Bar. We are looking for an enthusiastic Bartender to join our team here at ROKA Mayfair. Our Bartender are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining ROKA’s high standards. ** Life at ROKA** ROKA is a collection of contemporary Japanese Robatayaki restaurants. First launched in 2004 in Charlotte street, our London collection has grown to include venues in Mayfair, Canary Wharf and Aldwych. ROKA embodies the spirit of coming together and sharing a collective dining experience, (RO) symbolises the atmosphere and (KA), the heat of fire from the Robata. Our ideal Bartender demonstrates: - Previous experience in a similar high-end restaurant or bar as a Head bartender or Supervisor. - Hands-on, inspiring, and confident working under pressure - Good knowledge of classic cocktails - Great team player - A keen interest in Japanese cuisine/beverages To be successful with us, bring the energy and the right attitude…. the rest we can teach. ** The Benefits** We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: - World class in-house training; we want you to have all the tools to be the best - Opportunity to travel the world with our five incredible worldwide brands - Long service awards to show that we love having you around! - Exciting In-house incentives - Travel season ticket loan to help you save your hard earned money getting to work - Family meals on shift - Dining Discount across zuma, ROKA, Oblix & INKO NITO
Claridge's Flowers are looking for a reliable and enthusiastic Operations support to join our ever-growing team, providing a wide variety of vital support services that help us deliver a timely first-class service to our 5-star Hospitality clients. This is a full-time position (40 hours per week), based on a seven-day operation, with a rotating schedule. The role requires flexibility, as your shifts may fall on any day between Monday and Sunday, with a mixture of predominantly social and occasional unsocial hours (unsocial hours are those worked between 11pm to 5am). The role is physically demanding, and we’re looking for someone who is a self-starter, reliable and has strong attention to detail. Customer service is at the heart of what we do, and you’ll need to be professional, well-presented, and comfortable working in high-end environments where we are always ‘on show’. In return, you’ll gain valuable experience, learn new skills, work as part of a fun, lively, hardworking and creative team. Your duties will include: · Keeping our busy workroom and storage areas tidy, organised and structured · Washing, sorting, storing and preparing vases for use for the workroom and events teams · Supporting the wider team with vase inventory tracking and stock level management · Driving company vehicles to deliver flowers and arrangements, and to deliver and clear events · Supporting the team with the preparation and installations for events and large seasonal celebrations · Providing ad-hoc floristry support to our Events and Workroom teams if required (training and guidance will be provided) Role requirements · Must hold a Full UK driver’s license · Must be of the legal age and have experience of driving a Transit Van · Previous experience in a manual operation role or similar is preferred
Mymeds Healthcare Ltd is a busy, community-focused retail pharmacy dedicated to delivering high-quality healthcare products and prescription services. We pride ourselves on a professional and customer-first approach, supporting the wellbeing of every individual who walks through our doors. We are currently seeking a responsible and detail-oriented Shop Supervisor to oversee the day-to-day retail operations within our pharmacy. This is a key leadership position requiring strong organisational skills, team coordination, and a focus on service excellence. Key Responsibilities Supervise the daily activities of the retail pharmacy shop floor Oversee order picking and preparation to ensure accuracy and efficiency Monitor and maintain adequate stock levels; assist in stock replenishment and rotation Coordinate with pharmacists and dispensers to ensure timely fulfilment of customer prescriptions and retail orders Ensure compliance with pharmacy safety and labelling standards Maintain a clean, organised, and customer-friendly retail environment Assist with incoming deliveries and ensure proper stockroom organisation Support with administrative duties and manage customer enquiries professionally Train, motivate, and support junior retail staff and order pickers Uphold strict confidentiality and regulatory compliance at all times Skills and Experience Required Previous supervisory experience in a retail pharmacy or healthcare setting preferred Excellent attention to detail and high standards of accuracy Proven ability to lead a team in a fast-paced environment Strong organisational and time-management skills Confident communicator with excellent interpersonal skills Basic computer literacy for stock and order tracking systems Commitment to patient confidentiality, safety, and customer service Employment Type: Full-Time (37.5 hours/week) If you're reliable, customer-focused, and passionate about supporting a professional pharmacy team, we’d love to hear from you. Apply now with your CV.
Company Description Ackroyd Legal is an internationally recognised law firm founded in 2016. With offices throughout London, the UK, and major cities around the world, Ackroyd Legal focuses on experience, expertise, and insight. The firm hosts a team of over 180 specialty solicitors dedicated to individual, business, and corporate legal matters. Ackroyd Legal prides itself on maintaining a client-first mindset, providing comprehensive support no matter the decision or situation. Role Description This is a full-time on-site role for a Client Services Associate located in London. The Client Services Associate will be responsible for managing client inquiries, providing customer support, and maintaining effective communication with clients. The role involves addressing customer service needs and assisting with finance-related tasks. The candidate will collaborate closely with other team members to ensure a high level of client satisfaction. Qualifications Client Services and Customer Support skills Excellent Communication and Customer Service skills Ability to work independently and collaboratively Strong problem-solving skills and detail-oriented Experience in a legal or professional services environment is a plus
🌟 Join Our Team at Crème de la Crepe in Covent Garden 🌟 Are you passionate about creating delicious crepes and providing exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want YOU to join our team as a Part-time Team Member! Experience Essential: - Training as a Crepe Chef, Server, or Barista - Food and Hygiene Level Two certification Don't worry if you don't have all the necessary experience; we provide comprehensive training to help you excel in your role. As a Team Member, you'll play a crucial role in the day-to-day operations of Crème de la Crepe. Your responsibilities will include: - Carrying out standard operating procedures & cleaning duties. - Coffee & Crepe making. - Drinks making. - Operating the till system. - Handling cash and card transactions. - Full product knowledge of all menu items and services. - Serving customers and ensuring their requests are met to the high standards required. - Provide customers with help and advice. - Ensure every customer is greeted when entering the shop so they know what to do and feel important and valued. - Be aware of your responsibility to make timely delivery of all food & beverage items to customers. - Confident and clear communication with customers to ensure satisfaction and resolution of complaints where required. - Ongoing customer interaction to ensure they are enjoying their food/drinks after they have been served. - Ensuring the food service area is left clean and tidy once all the guests have left – ideally clearing crepe trays etc while customers are still seated and asking how they have enjoyed their experience. - Reporting problems with staff and operations to Management. - Opening and closing the shop. We're looking for hard-working, highly motivated individuals who take pride in their work and strive for excellence. If you're ready to join a dynamic team in the heart of Covent Garden and start making delicious crepes for our valued customers, we want to hear from you! To apply, please contact us ASAP. The successful candidate must be available to begin training immediately. Don't be a pancake, join us at Crème de la Crepe and be part of a team dedicated to creating unforgettable experiences for our customers!
Asador Bar & Grill, located in the heart of Leicester Square, London, is looking for an experienced Bar & Restaurant Supervisor to join our vibrant and passionate team. About the Role: We are seeking a motivated and hands-on individual who has solid experience in both bar and restaurant operations. You’ll be responsible for helping to lead the front-of-house team, ensuring top-notch service, and maintaining a welcoming and professional environment for our guests. What We’re Looking For: • Experience is essential in both bar and restaurant supervision • A friendly, approachable personality with excellent customer service skills • A true team player who leads by example and isn’t afraid to get involved in day-to-day operations • Someone who takes pride in their work and is proactive and reliable • Spanish language skills are a bonus but not required What We Offer: • A supportive and dynamic work environment • Opportunities for growth and development • Competitive salary based on experience • The chance to be part of a growing and well-loved restaurant in central London.
We are seeking a dynamic, experienced Restaurant Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have strong leadership skills, a passion for hospitality, and a proven track record of maintaining high standards in both service and efficiency. Oversee all day-to-day restaurant operations to ensure a smooth, customer-focused experience. Lead, train, and motivate the front-of-house and back-of-house teams. Maintain high standards of food quality, presentation, and customer service. Manage staff schedules, attendance, and performance. Monitor stock levels, order supplies, and reduce waste. Ensure all health, safety, and hygiene regulations are followed. Handle customer feedback and resolve issues efficiently and professionally. Drive revenue through upselling, promotions, and cost control.
Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service. As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care. Job requirements - Proven experience in a Practice Manager role within a veterinary setting - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Proficiency in using veterinary practice management software - Ability to handle multiple tasks and prioritise effectively - Strong problem-solving skills and attention to detail - Commitment to delivering high-quality care and customer service Job responsibilities - Oversee the daily operations of the veterinary clinic - Manage and support clinical and administrative staff - Ensure compliance with all veterinary regulations and standards - Implement and maintain efficient workflows and procedures - Monitor financial performance and manage budgets - Coordinate with veterinary professionals to optimise patient care - Handle client inquiries, complaints, and feedback - Maintain inventory and order supplies as needed - Foster a positive and collaborative work environment Benefits - Working in a beautiful clinic, alongside highly skilled veterinary professionals - Being part of a people (and animal)-first culture - 25 days annual leave, plus your birthday off - Salary sacrifice pension scheme provided by Nest - World class team, with room to grow and learn - Regular company social events
This is a full-time position, working 37.5 hours per week, including weekends. We offer a competitive salary based on experience, along with a generous staff discount policy. Full training and support will be provided, giving you the opportunity to work with a luxury clientele and over 30 top eyewear fashion brands. We are committed to continuous learning and development, ensuring you can grow with us. Additionally, you’ll be part of a small, friendly team in an engaging and supportive environment. Job Specification - Oversee all aspects of store operations. - Assist clients with frame and lens selection. - Take accurate measurements and record details in the system. - Deliver exceptional customer service and aftercare. - Handle administrative tasks, including filing, compliance, and transactions. - Achieve high sales performance and results. - Maintain product knowledge and stay updated on trends and new merchandise. - Ensure the store is fully stocked and visually appealing. - Support the manager as needed. - Perform day-to-day tasks as required.
We're looking for an experienced and passionate Deputy General Manager to join our team at the Wheatsheaf Pub in Tooting. Who are we? We're Tooting's favourite local with something for everyone - whether dining for a special occasion in our restaurant, celebrating a party or wedding in our private function room, or watching sport with a few pints. The role: As a Deputy General Manager, you'll support the General Manager in all aspects of running the business. It goes without saying that you'll also have excellent customer service, food & drinks knowledge, and a passion for hospitality. Think you may be the right fit to join us? We'd love to hear from you!
Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial:** **Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: - Basic kitchen experience. - Reasonable command of the English language. Desirable: - Food and safety level 2 certification. - Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: - Team player with flexibility for various tasks. - Professional attitude aligned with company values. - Can-do attitude and courteous approach to customers and team. - Passion for cooking and customer service. - Excellent communication skills and strong customer service ethic. - Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced supervisor or team leader looking for their next step, we offer all of our supervisors a training programme that can get you to Assistant Manager level within 6 months. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Advanced management training sessions in service, atmosphere management, financials and hospitality standards. · Uniform provided. · Excellent tronc renumeration. · Ever changing offering with premium products. WHAT WILL I BE DOING? As a key player in the management team, you will assist the management team in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Sometimes opening or closing the business. We will teach you the semantics of operating a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE · Design My Night / Collins – reservations / events · Access – tills / ordering / stock management · S4 Labour – Labour / payroll / HR · CPL - Training · We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? · 48h per week. · Salary up to £16.5 per hour 5 things we ask from everyone · Be nice · Tell the truth · Do what you say you are going to do · Be available · Say hello and goodbye
A special and great taste of the food that out cusstomer absolutely love. Our restaurant serves Grilled Peri-Peri Chicken, Platters, Veggie, starters, Sides, Burgers, Wraps, Kids’ meals, and all soft drinks. We are looking for a Shop Manager for smoothly run our business and drive it to further. Duties of the job: Coordinating staff schedules and managing shift allocations to ensure optimal coverage Delivering exceptional customer service to enhance guest satisfaction and loyalty Demonstrating leadership through proactive involvement and setting high performance standards Designing and planning menus in collaboration with culinary and management teams Liaising with food and beverage suppliers to ensure quality, cost-effectiveness, and timely delivery Enforcing strict adherence to food safety protocols and sanitary regulations Complying with all company policies related to cash handling, equipment usage, and property management Ensuring the kitchen is cleaned and maintained in accordance with health and safety regulations Promoting and maintaining a safe, hazard-free work environment Monitoring inventory levels, conducting audits, and placing orders to ensure consistent product availability Recruiting, onboarding, and training new team members to build a skilled and cohesive workforce Collaborating with management to achieve financial and operational goals Analyzing performance metrics and implementing strategic initiatives to address challenges and drive sales growth Skill : • Expertise in pizza and fast food. • Strong multitasking and time management skills. • Recipe accuracy and ability to adapt to dietary requests. • Creativity in menu innovation and dish presentation. • Knowledge of food storage and safety. • Positive & flexible approach to work. Experience : 2 years experience Qualification: . Minimum of 1 years’ experience in same industry Level 2 Food and Hygiene Certificate HACCP Certificate Level 5 Hospitality Management
Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai. At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities. As our Waiter, you will help us create a true la dolce vita experience for our guests by welcoming them with genuine Italian hospitality and sharing your in-depth knowledge of our menu! We are looking for someone passionate and very hospitable in their approach to customer service. Where are we located? Ciao! Luci is London’s Italian restaurant, sharing the same heritage as the grand cafes of Milan, that brings the best of Italy from breakfast through dinner. Located on Long Acre in The Yards, we’re just a two minute walk from Covent Garden Station or two minutes from Leicester Square station. What we bring to the table: - Dine with us: Enjoy discounts at all Aqua venues - Celebrate YOU: Take your birthday off and earn additional long service leave - Grow with us: Ongoing training and development to support both your professional and personal development - Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge - Breaks: Food provided during your breaks - Restaurant perk - Work out: Discounted gym membership - Lunch & Learn: Head Office perk - Share the Talent: Bring a friend on board and get £500 Your day at Aqua: - Memorable dining experiences: Ensure every guest feels valued by being attentive - Team collaboration: Accurately take orders and communicate them clearly to our kitchen and bar teams You will be paid £12.21 per hour. In addition, you can be a part of the venue’s Tronc system, which may give you up to £3.20 extra per hour each month. The Tronc system is managed by the Tronc Master. Where there is water, there is life & where there is life, you will find us! Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine. All applicants must be eligible to live and work in the UK. Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know. Apply today as a Waiter and be part of Aqua’s global culinary adventure!
🌿 Store Manager Wanted – Skin Balance London | Regent Street 🌿 Are you passionate about beauty, skincare, and luxury retail? Skin Balance London, located in the heart of Regent Street, is seeking a dynamic, experienced, and motivated Store Manager to lead our flagship team. What You’ll Do: ✨ Lead & Motivate: Manage and inspire a high-performing sales team to consistently exceed targets and deliver exceptional client experiences. ✨ Retail & Clinic Coordination: Serve as the bridge between our retail floor and clinic team, ensuring smooth day-to-day operations. ✨ Client Consultations: Provide expert skincare consultations post-treatment to guide clients in their product journey. ✨ Visual Excellence: Oversee store presentation, merchandising, and cleanliness to reflect the premium Skin Balance London brand. ✨ Operational Control: Take ownership of store performance, team schedules, and overall presentation standards. What We’re Looking For: ✔ Proven experience in managing a luxury retail store or high-end skincare/beauty environment ✔ Strong leadership and people management skills ✔ Excellent customer service and consultation abilities ✔ Eye for detail and store aesthetics ✔ Ability to multitask between clinic coordination and front-of-house operations Why Join Us? 🌟 Work in one of London’s most iconic retail locations 🌟 Be part of a growing premium skincare brand 🌟 Competitive salary + performance-based bonuses 🌟 Professional development and growth opportunities
We are looking for nail technicians that are confident in all areas of nail services and can perform to a high standard. Applicants should have a real passion for Nails. All applicants to have a good command of English, be excellent in presentation, have excellent time management skills, be a team player and have exceptional customer service skills. To carry out Manicures and Pedicures through to Nail Art, Acrylic, Gel/Shellac Nails and BIAB.
Key Responsibilities: Barista Duties: Prepare and serve a variety of hot and cold beverages, including coffee, espresso drinks, blended coffees, teas, and other drinks. Maintain knowledge of all menu items, recipes, and brewing methods to ensure quality and consistency. Operate coffee machines, grinders, and other equipment safely and efficiently. Food Service: Take customer orders and process payments efficiently and accurately. Prepare and serve food items such as sandwiches, pastries, and salads according to the café's recipes and standards. Ensure food presentation meets the café's quality standards. Customer Interaction: Greet customers warmly, answer questions, and provide recommendations to enhance their experience. Address customer concerns promptly and professionally, ensuring satisfaction. Cleanliness and Maintenance: Maintain a clean and organized work environment, including the coffee bar, seating areas, and restrooms. Follow health, safety, and sanitation guidelines for all products and work areas. Assist with inventory management, including stocking supplies and performing regular checks. Team Collaboration: Work collaboratively with other team members to ensure smooth operation and excellent customer service. Participate in staff meetings and training sessions as required.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in our South Kensington location! As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar management role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable attitude. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
Now Hiring: Letting Negotiator at Life Stay Done with the 9-5 slog, customer service scripts, or restaurant shifts? Life Stay, a top property management crew, is hunting for a Letting Negotiator to join our hustle-hard team! We need fighters—people who don’t take “no” for an answer, chase the cash, and live for the thrill of closing deals. You don’t need perfect English or fancy experience—just guts, grit, and a hunger to win. Our top earners prove it: persistence pays, and we’ve got the cash to show for it! What We Offer: Position: Letting Negotiator Salary: £1,000–£4,000/month (the more deals you smash, the fatter your paycheck) Perks: Flexible hours, a crew that’s got your back, monthly bonuses, and a company car for the heavy hitters Role Snapshot: Get in front of tenants and figure out what they want Show properties like you own the place Push, negotiate, and lock in deals—no backing down Keep clients and tenants coming back for more Speak English well enough to get by (if you’ve got sales or lettings chops, even better—but not required) Who We Want: Relentless go-getters who thrive on “yes” People who connect fast and don’t quit Money-hungry hustlers with a nose for sales Anyone sick of dead-end 9-5s, call centers, or waiting tables Attitude over polish—bring the drive, we’ll show you the ropes Why This Beats the Grind: Work when you want, not when you’re told Join a team that rewards results, not clock-watching Turn your hustle into a career with big payoffs Ditch the apron, headset, or timecard. Join Life Stay and stack cash in London’s property game. Your breakout starts here—grab it!
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations in one of our specialty coffee shops in South Kensington. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanor. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities: - Prepare pasta dishes and pizza according to recipes or as directed by head chef. - Assist in the development of new pasta and pizza recipes. - Ensure that all food meets quality standards and is presented attractively. - Maintain cleanliness and organization in the kitchen area. - Assist with inventory management and ordering supplies. - Collaborate with other kitchen staff to ensure smooth operations. Requirements: The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.
Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities - Support the General Manager in day-to-day operations, including opening/closing procedures. - Ensure high standards of customer service and guest satisfaction. - Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams. - Handle customer complaints and resolve issues promptly. - Assist in staff training, development, and performance reviews. - Monitor and manage stock levels, orders, and deliveries. - Ensure health & safety, food hygiene, and licensing regulations are followed. - Help manage labour costs, rota scheduling, and payroll inputs. - Drive sales and assist in achieving revenue and profitability goals. - Cover the manager’s responsibilities in their absence. Skills & Experience - Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Good understanding of customer service principles. - Confident in handling complaints and pressure situations. - Basic financial awareness (e.g. cash handling, P&L understanding). - Familiar with stock management and ordering systems. - Knowledge of health & safety and food hygiene standards. Requirements - Right to work in the UK. - Flexible availability, including evenings, weekends, and holidays. - Fluent in English (spoken and written). - Personal licence (desirable, not essential). - Level 2 Food Hygiene Certificate (preferred).
Job Title: Restaurant Manager (New Opening) Location: Lauretta’s Pizzeria, 93 Columbia Road, E2 7RG Type: Full-Time (45 Hours per week) Pay: £17-£19 Inc tronc Depending on experience Start Date: 25th June Reports to: Owners Job Summary: We are opening an exciting new restaurant and are looking for an experienced and hands-on Restaurant Manager to lead the setup and day-to-day running of the business. This is a unique opportunity to play a pivotal role in building a restaurant from the ground up — shaping the team, operations, and service culture from the very beginning. The ideal candidate will be organized, proactive, and confident managing all aspects of a food and beverage operation. Strong knowledge of ordering, stock control, and rota planning is essential, and barista skills are a big plus — we’d love someone who can train and lead the team on coffee service. Key Responsibilities: Pre-Opening: Assist with setup of operational procedures, supplier sourcing, and opening plans Help recruit, train, and onboard the opening team Operations Management: Oversee smooth day-to-day running of the front of house and kitchen Ensure compliance with health, safety, food hygiene, and licensing laws Manage stock levels, place orders, and handle deliveries and inventory checks Write and manage staff rotas to ensure efficient and cost-effective coverage Customer Service: Create a warm, welcoming atmosphere for guests from day one Lead by example on the floor, maintaining high service standards Resolve customer issues quickly and professionally Team Leadership: Train, motivate, and supervise front-of-house staff Provide barista training and uphold quality coffee standards (if applicable) Conduct regular performance check-ins and help staff grow in their roles Financial Management: Track and manage budgets, margins, and sales targets Monitor and control labour, food, and beverage costs Prepare reports and suggest improvements to boost profitability Requirements: Experience as a Restaurant Manager or Supervisor (ideally in a new opening) Strong knowledge of ordering systems, stock-taking, and rota creation Excellent leadership, organization, and communication skills Confidence training and leading a team from the start Well rounded knowledge of wine and bar service Flexibility to work evenings, weekends, and holidays as needed Familiarity with EPOS and scheduling systems Preferred: Barista experience with the ability to train others in espresso and milk techniques Experience with opening a restaurant or café Food hygiene or health & safety certification Passion for hospitality and team development This is a fantastic opportunity to shape something from scratch and be a key part of a new concept’s success. If you’re a hands-on leader with strong systems knowledge and a love for great pizza, service, and coffee — we’d love to hear from you.
Company Name: Soleil & SA LTD t/a Oh Fleurs! Job Title: Salon Manager SOC Code: 1253 Location: Oh Fleurs!, 345 Upper Street, London, N1 0PD Reports To: Owner/Director Job Type: Full-Time Working Hours: 37.5 hours per week Salary: £38700 - £40000 per year About Oh Fleurs!: Oh Fleurs! is a vibrant and creative nail art and beauty salon located in the heart of the Angel neighborhood in London. We specialize in bespoke nail art, as well as a range of manicure and pedicure services, attracting a diverse clientele from all walks of life. Our salon is known for its skilled craftsmanship, excellent customer service, and competitive pricing, making us a go-to destination for those seeking unique and high-quality nail care. Role Overview: We are looking for a dedicated and experienced Salon Manager to oversee the daily operations of Oh Fleurs!. As the Salon Manager, you will be responsible for managing the day-to-day activities of the salon, ensuring exceptional customer service, overseeing team of nail technicians, and driving the overall success and growth of the business. Your leadership will be key to maintaining our high standards of service and creating a welcoming and efficient environment for both staff and clients. Key Responsibilities: • Team Management & Leadership: o Lead, motivate, and supervise the salon team, including nail technicians and support staff. o Ensure all staff members provide excellent customer service and maintain high standards of professionalism. o Assist in training and developing staff, providing guidance on best practices, product knowledge, and nail art techniques. o Conduct regular performance evaluations and manage staff schedules to ensure smooth operations. • Customer Experience & Satisfaction: o Oversee the day-to-day client experience, ensuring all clients are treated with the utmost care and attention. o Address client inquiries, concerns, or complaints in a timely and professional manner. o Manage appointment bookings, both online and in-salon, ensuring that appointments are handled efficiently. o Ensure the salon environment is clean, organized, and welcoming for all clients. • Salon Operations & Administration: o Handle daily salon operations including inventory management, ordering supplies, and ensuring all products are stocked. o Manage cash handling, financial transactions, and help maintain the salon’s financial records. o Ensure compliance with health and safety standards, including sanitation, cleanliness, and regulatory requirements. o Assist with marketing initiatives, including social media posts and content creation, to promote the salon’s services and offers. • Sales & Growth: o Drive sales of services, products, and packages to meet and exceed salon revenue targets. o Develop strategies to attract and retain clients, including loyalty programs, promotions, and events. o Monitor salon performance metrics and identify opportunities for improvement in both service and operational efficiency. • Reporting & Communication: o Provide regular reports on salon performance, customer feedback, and financials to the owner/director. o Communicate with suppliers, handle inventory ordering, and manage budget to ensure profitability. Qualifications & Skills: • Bachelor's degree in Business Management or related fields. • Proven experience as a Salon Manager or in a similar role in the beauty industry. • Strong leadership skills with the ability to motivate and inspire a team. • Excellent communication and interpersonal skills, with a customer-first mentality. • Ability to manage salon operations efficiently, including scheduling, inventory, and staff coordination. • Knowledge of nail art and beauty services is a plus, though not essential. • Experience with salon management software and online booking platforms (e.g., Treatwell, Fresha) is a plus. • Strong organizational and time management skills. • Ability to work under pressure in a fast-paced environment while maintaining a positive attitude. • Passionate about the beauty industry and staying updated with trends and best practices. • Fluency in English. Benefits: • Competitive salary based on experience. • 28 days paid annual leave, including bank holidays. • Employee discounts on salon services and products. • Ongoing professional development and training opportunities. • A supportive and friendly team environment. • Access to a central London location, with easy access to local shops, cafes, and public transport. • Commission-based incentives linked to sales and performance.
We’re looking for an experienced and proactive Front of House / General Manager to lead the team at our modern 60-cover restaurant in London. You’ll be responsible for the smooth day-to-day running of front of house operations while driving excellence in customer service, staff training, and systems integration. Key Responsibilities: Lead, train and inspire a small front of house team (approx. 4 staff) to deliver warm, professional and memorable service. Develop and implement clear training systems and service protocols to maintain consistently high standards. Oversee daily service operations, ensuring smooth communication between FOH and kitchen. Design and manage rota systems with efficiency and fairness. Oversee and optimise the use of booking platforms (e.g. OpenTable), POS systems, and payment processing tools. Liaise with the marketing and web team to ensure website content is up to date and reflective of the restaurant’s brand and offerings. Monitor stock levels, handle supplier orders, and help with cost control where relevant. Handle customer feedback professionally and constructively, ensuring repeat business and a positive reputation. Support senior leadership in driving performance and reaching business goals. What We’re Looking For: Proven experience in a similar management role within a busy restaurant. Strong understanding of hospitality software (booking, POS, payments) and enthusiasm for systems and digital tools. Excellent communication, leadership and organisational skills. Passion for creating beautiful, warm, and elevated guest experiences. Flexible, hands-on, and solutions-focused. If you’re a hospitality professional who combines strong leadership with a genuine love for service and innovation, we’d love to hear from you.
We are looking for a skilled FT brunch chef (40-45h/week) to join our team who would be willing to work between South Kensington and London Dock, pay depending on experience from £14-15.5/h. Urban Baristas is an Australian coffee company with multiple sites across London, passionate about specialty coffee and the Aussie brunch culture. We offer a variety of quality hot food and cakes in a comfortable, trendy, design-led environment, with friendly customer service. We serve Aussie-style brunch every day from 8-3pm and loads grab-and-go options prepared in-house. Our staff have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly, are friendly, engaging, and fun to be around. CANDIDATE SHOULD: - be flexible and available to work weekends, - be able to work commute between our in South Kensington (SW7 3ND) and London Dock (E1W 2AA) site - be able to start early (shift starts 6.30am), - have min 1 year of experience in a busy kitchen and an insight into the world of hospitality, - be able to manage and control stock to reduce wastage, - be clean, tidy and ensure the continuation of a compliant, healthy, and safe working environment, - uphold the values and standards of Urban Baristas, WHAT WE OFFER: - Career growth, - free meal and coffee on shift, - sociable and flexible working hours (no evenings), - pension contribution, - the best staff parties! If you’re hardworking, creative, and attentive with a love for food & coffee, this might just be the job role you’ve been waiting for!
About Us: Inanch London is a multi-award winning, 5-star boutique salon renowned for its exceptional client care, creativity and professionalism. Located in the heart of London, we cater to a discerning clientele seeking the highest standards in hair and beauty services. Role Overview: We are seeking a highly competent Salon Receptionist to run our front-of-house and ensure the seamless operation of our salon. The ideal candidate will be passionate about delivering a superior client journey, possess excellent interpersonal skills, and have a proven track record in salon or hospitality client care. Key Responsibilities: Oversee all aspects of front-of-house. Manage appointment scheduling, client inquiries, and daily cash handling. Maintain optimal stock levels and liaise with suppliers to maximise efficiency and cost-effectiveness. Implement health and safety procedures and ensure compliance with relevant regulations. Handle client feedback and resolve any issues to maintain high satisfaction levels. Requirements: Minimum of 3 years' experience in a salon receptionist role or hospitality management. Strong leadership and organisational skills. Proficiency in salon software and spreadsheets. Excellent communication and customer service abilities. Ability to work under pressure and handle multiple tasks efficiently.
Job Title: Waiter / Waitress Reports to: Head Waiter / Management Team Role Summary: The Waiter / Waitress is responsible for providing exceptional customer service and ensuring a seamless and enjoyable dining experience for all guests. Key Responsibilities: - Provide consistently excellent customer service, anticipating guest needs and exceeding expectations. - Collaborate with and support other staff members to ensure efficient restaurant operations. - Guide guests to their assigned tables. - Accurately and efficiently deliver food and beverage orders to tables. - Contribute to a positive and welcoming atmosphere for all guests. - Accurately take and process food and drink orders using the restaurant's POS system. - Address customer concerns and resolve complaints in a professional and timely manner. - Perform opening and closing duties, including table setup, cleaning, and inventory management.
Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee and thrives in a dynamic environment. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.