Customer service team lead jobs in Newcastle Upon Tyne - Page 3Create job alerts

As Customer Service Manager you will lead and develop a highperforming customer support and claims handling team ensuring operational excellence cultural alignment and continuous improvement whilst engaging crossfunctionally with Sales Service Operations and Finance. Lead the Customer Service team p

You will lead a regional team of Service Desk Engineers guiding them in the timely accurate and customer-focused resolution of incidents and service requests. Previous leadership experience in a service desk or technical customer service role. Proactive individual with a passion to deliver a high-qu

We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

About the RoleMid Sussex District Council is seeking a Civil Enforcement Officer to join our Contracts and Services team, helping to deliver an effective, fair and customer‑focused parking enforcement service across the district. Your Key Responsibilities Will Include:Patrolling on‑street and of

You must be data centric, motivating and contribute, alongside other Team Leads to build a cross collaborative and skilled team with focus on customer service excellence, alignment to relevant KPI’s and learning and development. The Customer Support Team Lead will be responsible for improvements i

A leading eCommerce agency in Newcastle upon Tyne is seeking a Head of SEO to lead and inspire their SEO team. The ideal candidate has extensive SEO experience and proven leadership skills.

A leading global real estate services firm is seeking a Maintenance Manager to oversee a field service team in London. Ideal candidates will possess leadership skills, experience in team management, and the ability to handle complex information. This full-time position offers a chance to lead and de

You will oversee a portfolio of key client accounts while leading, mentoring, and supporting a small team of Account Managers, acting as a senior escalation point and trusted advisor both internally and externally. Experience leading, mentoring or coaching team members. Lead, coach and mentor a smal

A leading retail company in Newcastle upon Tyne is seeking an experienced Store Manager for their Kingston Park location. The role involves full responsibility for driving sales, managing a high-performing team, and maintaining store standards. The ideal candidate will have a proven track record in

This role involves leading a team of service designers to drive innovative service solutions, ensuring they align with customer needs and business goals. A leading media and entertainment brand in the UK is seeking a Lead Service Designer to enhance customer journeys across digital experiences. The

A leading hospitality firm in Newcastle upon Tyne seeks an Assistant Bar Manager to oversee bar operations and deliver exceptional service. Join a supportive team that values work-life balance and offers excellent training and development opportunities.

The role involves managing a small team, ensuring excellent customer service, ordering supplies, and training new staff.

The Customer Interaction Team Leader is responsible for the overall delivery of effective and professional customer services to Soldo Customers. Regularly analyze customer contacts and identify improvement actions/development to reduce the need for customers to contact CI team and therefore improve

A leading security firm is seeking a Security Supervisor to ensure the deployment of the security team and manage adherence to policies. The ideal candidate must possess an SIA Door Supervisor License, with at least one year of supervisory experience and outstanding customer service skills. Key resp

A growing hospitality group in London is seeking an experienced General Manager to oversee restaurant operations and ensure excellent customer service. The ideal candidate will lead and inspire a high-performing team, achieve sales targets, and maintain food quality and safety standards.

A popular restaurant and music venue in Greater London seeks a Restaurant Manager to enhance guest experiences and lead a dynamic team. The ideal candidate will have proven leadership skills in hospitality, a passion for creating heartfelt connections, and drive for team growth. Responsibilities inc

You will guide the team, ensure guest satisfaction, and maintain high standards of service and venue appearance. Join a vibrant team that values creativity and connection, and have the opportunity to shape the future of the venue while having fun with games. A leading hospitality venue in Greater Lo

You will lead a team, ensuring that high standards of service are delivered while managing customer interactions. A leading building materials supplier in the United Kingdom is looking for a Customer Sales Supervisor. This role requires strong customer service and supervisory experience.

A major UK retail company is seeking a Team Support Manager to lead operational tasks in the store. The ideal candidate will be responsible for coaching staff, ensuring optimal productivity, and maintaining high customer service standards. The position offers opportunities for personal growth and to

A leading accident repair service provider in Greater London is seeking an experienced Service Advisor to deliver exceptional customer service and manage repair processes. Join a dedicated team in a dynamic and rewarding environment.

The role involves deploying a security team, ensuring compliance with site procedures, and maintaining high standards of customer care. A leading security solutions provider is seeking a Security Supervisor for a prestigious venue in London.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in

Your entrepreneurial spirit will guide a team focused on excellent customer experiences while managing store operations and performance. A leading supermarket chain in the United Kingdom is seeking a dedicated Convenience Store Manager.

As part of a team of specialist Service Advisors you are the face of our Bodyshops. You are responsible for booking customer cars in for repair/attention, preparing job cards and providing vehicle progress reports to customers. As the first point of contact you will liaise directly with the customer

In this role, you’ll lead a team, fostering a positive workplace culture while ensuring customer satisfaction. If you're excited to guide and motivate a team, this opportunity is for you. A leading retail company is looking for a Store Manager in Morden, United Kingdom.

A leading catering company in Greater London is seeking an experienced Assistant Cafe Manager to oversee operations and ensure exceptional food service. The successful candidate will manage teams, maintain inventory, and motivate staff to deliver high-quality service. Ideal applicants will have a pa

The Customer Relationship Team Lead delivers exceptional service to Brook Green Supply’s most strategic customers, leading a high‑performing team, ensuring operational excellence, and fostering effective collaboration. Lead, coach, and inspire a team of Customer Relationship Managers to deliver

You’ll lead a team of 5‑7 Senior Customer Operations Executives within our Customer Operations function – developing their performance and ensuring exceptional service across inbound channels (chat, phone, email) and back‑office processes. Proven experience leading a customer operations or s

Ideal candidates will have leadership experience in a dynamic retail environment and a proven track record of delivering exceptional customer service. You will manage the customer experience from checkout to back-end operations, ensuring team performance and service excellence. A leading UK retailer

A prominent retail company in England is seeking a Floor Manager to support the store management team and enhance customer experience. You will lead and motivate your team to achieve high performance and maintain store standards. We require retail management experience and strong leadership skills.

A leading service design platform is seeking an experienced Service Designer to shape customer experiences across various channels. The successful candidate will develop comprehensive service strategies and collaborate with cross-functional teams to deliver exceptional service experiences. This role

A growing restaurant in the UK is seeking a Front-of-House Supervisor to oversee and coordinate staff while ensuring high-quality customer service. The role requires strong organizational skills and the ability to direct a small team.

A leading fashion retailer is seeking a Store Manager in Bedford to lead a dynamic team and drive sales. The successful candidate will oversee daily operations, ensure excellent customer service, and implement effective sales strategies.

A leading technology services provider in Greater London seeks a Software Renewals Team Leader to manage a team delivering exceptional service across software licensing renewals. You'll coach your team, ensure targets are met, and collaborate closely with internal and external partners. The ideal ca

The ideal candidate has at least 2 years in restaurant management, strong leadership skills, and exceptional customer service abilities. A renowned hospitality group in the United Kingdom is seeking a Restaurant and Bar Manager to lead operations at Moonfleet Manor. This role involves managing a ded

The role involves leading a team, ensuring excellent customer service, and maintaining high operational standards. A leading automotive service provider in the United Kingdom is seeking an experienced Assistant Centre Manager to support daily operations. Candidates should have strong leadership skil

The position requires proactive leadership and a commitment to customer satisfaction. In this role, you will supervise the Hire department, ensuring quality service and maintaining tools within health and safety regulations. A leading distributor in the construction sector is seeking a Hire Manager

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. You will be responsible for delivering outstanding service across various channels including in-shop, delivery, and drive-thru. Ideal candidates will have

The ideal candidate will lead a team to deliver outstanding customer experiences while managing front and back-of-house operations. A renowned quick-service restaurant chain in Greater London is seeking a Restaurant Shift / Floor Manager.

As the first point of contact you will liaise directly with the customer, the bodyshop and any third parties to ensure an excellent customer experience. We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, an

This role involves managing and developing the Security team while ensuring high standards of customer service. A leading security services provider in Greater London is seeking a Security Night Supervisor. Key responsibilities include supervising operations, maintaining communications with manageme

You will oversee daily operations of the restaurant and bar, ensuring high standards of service and guest satisfaction. This role requires strong leadership skills and extensive food and beverage knowledge.

A leading UK retailer is seeking a Team Manager in Food to lead and develop the shop floor team. This role requires a commercially sharp individual with a proven leadership track record, responsible for driving sales and delivering exceptional customer service. Ideal candidates will thrive in a fast

A leading supermarket chain in the United Kingdom is seeking a passionate Store Manager to lead a team and foster a customer-centric culture. The ideal candidate will have experience in food retail, strong leadership skills, and a commitment to team success.

A vibrant dining destination in Greater London is seeking a Restaurant Manager to lead a talented team and craft memorable guest experiences. The ideal candidate should have proven leadership experience in a fast-paced restaurant environment and a strong passion for hospitality.

In this role, you will lead a team, maintain high-paced service standards, and contribute to a welcoming environment. A popular hospitality chain in the United Kingdom is looking for a Supervisor to oversee daily operations, ensuring every customer leaves satisfied.

This role involves leading the Aftersales Team, focusing on exceptional customer service and achieving profitability targets.