Customer service team lead jobs in Sunderland - Page 2Create job alerts

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment. Managing a team of Service Desk Tech

An exciting opportunity has arisen with a leading UK defence engineering organisation for a Senior Field Service Team Lead to oversee engineering support and maintenance activities across customer sites. The role of Senior Field Service Team Lead will be based from their Dorset office and will span

Screwfix is looking for a supervisory team leader in Greater London. The role involves hosting customers, managing a team, and ensuring excellent store standards. Candidates should have experience in supervision, strong customer service skills, and a flexible work approach.

Key Responsibilities choice to work with (invoicing, insurance, Qualifications Minimum of 3 years’ experience in a technical customer service, service quality, or process improvement role. Demonstrated ability to lead initiatives and influence stakeholders at all levels. So, if you are interested

A leading service provider in Greater London seeks a Customer Service Coordinator to provide exceptional service to clients. Based in Farringdon, the role involves covering customer service duties, ensuring smooth operations, and being the main contact for clients.

We’re on the lookout for a Italian speaking Customer Service Team Leader to join our Italian team, supporting and covering our Italian territory while helping shape how we deliver brilliant experiences to our players. You’ll lead a team of Italian speaking Customer Service Advisors, creating an

The ideal candidate will have experience in team leadership and delivering excellent customer service. Halfords is seeking a retail leader in the West Midlands to supervise a team and enhance customer service experiences. Key responsibilities include overseeing day-to-day operations and coaching tea

Capgemini is seeking experienced consultants for their Customer Service Transformation team in Greater London. The position is designed for innovative thinkers who are eager to shape the future of customer service while embodying Capgemini's values. This pivotal role focuses on transforming customer

South Western News UK is looking for a Customer Service Supervisor in Greater London. The role involves overseeing daily station operations, managing staff, and ensuring high levels of customer service while also dealing with train running performance. Candidates should have supervisory experience a

The ideal candidate will have at least a year of experience in the quick service restaurant industry and will be able to lead a team to deliver outstanding customer service. SushiDog Ltd is seeking a passionate individual for a leadership role to oversee operations in a fast-paced environment in Gre

You will need to inspire the team and deliver exceptional customer service while managing shop operations during the manager's absence. A leading bakery chain in the East Midlands is seeking a Shift Manager to join their team. With competitive pay, colleague discounts, and a supportive culture, this

As a Deputy Manager, you will support the Store Manager in daily operations and lead the team in their absence, ensuring an excellent customer journey and optimizing KPI performance. Ideal candidates should have experience in retail management and a strong focus on customer service.

Key responsibilities include training staff, driving sales performance, and creating a welcoming environment for both customers and team members.

Harrison Scott Associates is looking for a Customer Service Team Leader to manage a team of Account Managers in the East Midlands. The ideal candidate will demonstrate resilience and the ability to handle challenging client situations while ensuring outstanding service delivery. This role involves d

ADIDAS is looking for a retail leader in Greater London to inspire and manage a team focused on exceptional customer service. Ideal candidates have over 18 months of experience in retail, with a strong leadership presence and the ability to promote a culture of continuous learning. Responsibilities

A leading retail company in South Kesteven seeks a Shift Supervisor to oversee store operations, ensuring excellent service and team motivation. This is a great opportunity for those looking to make an impact in a leadership role.

In this role, you will ensure seamless service, recruit and inspire a high-performing team, and maintain high standards of dining quality and customer service. A leading gastro pub group in Greater London is seeking an exceptional Assistant General Manager to lead operations at one of their flagship

Ideal candidates will have supervisory experience, strong leadership skills, and a commitment to customer service. Skechers is looking for a Retail Supervisor in Greater London to manage customer satisfaction, daily operations, and motivate the sales team.

The role involves leading and empowering staff to prioritize customer service, ensuring strong availability of products, and building effective relationships with various departments.

The successful candidate will lead and motivate the restaurant team, focusing on delivering exceptional service and creating memorable guest experiences.

The role involves leading a team of skilled engineers, ensuring service standards and customer satisfaction, while working in a highly autonomous environment. Rise Technical Recruitment is seeking a Field Service Team Leader in London offering a salary between £40,000 - £45,000 plus a vehicle and

This role involves managing a team to shape performance, drive service excellence, and ensure outstanding customer experiences. The ideal candidate will have proven leadership experience, strong skills in customer service and problem-solving, along with the ability to work with KPIs in a fast-paced

The role involves leading the service team to ensure exceptional customer service and profitability, developing team skills, and managing costs along with stock availability. The ideal candidate should have previous experience in a similar role, possess strong leadership and customer relations skill

Next Careers is seeking a Customer Service Manager to lead a passionate team within our International department in Leicester. You will motivate Advisors to deliver exceptional service, manage performance challenges, and ensure operational excellence. Join us in shaping a successful service culture!

A leading recruitment firm in Newcastle upon Tyne is seeking a Customer Solutions Team Manager to lead a team of Site Solutions Coordinators. Key responsibilities include leading a high-performing team, achieving KPIs, and ensuring accurate processing of customer orders. Strong sales or customer ser

The role involves ensuring accurate operation of shop tills, maintaining stock, and providing excellent customer service. A leading food supply company in Greater London is seeking an Assistant Manager to support the Shop Manager.

A leading builders’ merchants is seeking a Branch Manager in York to lead the team, drive growth, and ensure excellent customer service. The ideal candidate will have proven leadership experience, strong commercial acumen, and the ability to inspire and develop team members.

Michael Page is looking for a Service Controller in the United Kingdom to coordinate engineers and resources, ensuring efficient service delivery and customer satisfaction.

This role involves accurately processing stock and providing outstanding customer service. Ideal for individuals who thrive in a team and have a dedicated work ethic. Join NEXT and contribute to our commitment to exceptional service.

Join a team committed to excellence and a positive service environment. Responsibilities include supervising staff, handling customer inquiries, and ensuring service quality. The ideal candidate must have at least 3 years of experience in a supervisory role, strong leadership skills, and the ability

The role will have responsibility for assisting the Branch Manager and taking a lead with the day to day operations of the depot sales team in driving sales and developing customer accounts.

In this fast-paced role, you'll manage customer interactions, ensure compliance with company standards, and lead efforts to improve service quality. Ideal candidates will have a passion for customer service, team management experience, and retail background. A leading food wholesaler in the UK is se

KFC - Llantrisant Demipower 2017 is looking for a Restaurant Leader to lead the team and ensure smooth operations. Ideal candidates have experience in team management and the ability to create a positive atmosphere. Benefits include free food and drink on shifts and a 25% staff discount, contributin

A leading travel recruitment agency is seeking a Head of Sales to enhance the sales team's effectiveness in London. Responsibilities include driving sales performance, managing team operations, and cultivating relationships with partners. The ideal candidate has over 5 years in a senior sales positi

The role includes leading the staff in a stylish, food-focused environment, ensuring exceptional customer service, and training team members. Applicants should have a passion for hospitality and experience in customer service. A well-known pub group in Greater London is seeking an enthusiastic Assis

Little Vegas - East Ham is looking for enthusiastic individuals to provide exceptional customer service in a vibrant casino environment.

Morrisons is seeking friendly, hands-on team members for their Market Street and Café. You’ll be involved in preparing and serving fresh high-quality food, contributing to a special customer experience daily.

A leading automotive services provider seeks a Centre Manager to lead and develop a team in Crewe by Farndon. Candidates should have proven leadership experience, excellent communication skills, and a passion for the automotive industry. This role involves ensuring high customer satisfaction and com

Ideal candidates will have experience in a similar supervisory position and exhibit a strong focus on customer service. In this role, you will ensure high standards of work, supervise staff, and maintain positive team dynamics while complying with health and safety regulations.

Responsibilities include supporting management in daily operations, training staff, ensuring exemplary customer service, and maintaining high standards of cleanliness and compliance. The Dog and Fox in Greater London seeks a Full-Time Supervisor to lead a dynamic team in a thriving pub environment.

Electric Shuffle - Kings Cross is looking for a Floor Supervisor to lead the team and ensure smooth operations while delivering exceptional service to guests. This role requires someone who thrives in fast-paced environments and can inspire a team focused on creating unforgettable experiences. Benef

This role involves managing operations, leading a team of 9 staff, and ensuring financial targets are met. Responsibilities include innovating food offerings and maintaining high customer satisfaction levels.

You will lead a talented group of Claim Specialists, aiming to deliver high-quality claims service while managing team performance. Ideal candidates will have proven leadership experience in service-driven environments, strong communication skills, and a background in financial services. Legal & Gen

Responsibilities include team development, customer engagement, and operational reporting. The ideal candidate will manage Lawn Operatives, ensuring high standards of lawn treatment services and compliance with company procedures.

Clarks group is looking for a Part Time Team Lead to join their team in the United Kingdom. The successful candidate will have excellent customer service skills and be able to train staff.

The successful candidate will ensure high food quality and exceptional customer service while maintaining Health & Safety standards. This full-time position requires at least two years of catering experience and the ability to manage teams efficiently.

In this role, you'll support a team, ensure excellent customer service, and maintain store standards. Ideal candidates will have leadership experience and thrive in a busy environment.