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Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Segmentify is a Customer Engagement Platform that helps online businesses optimise their conversion rates by enabling them to deliver a unique shopping experience for each visitor.

We are looking for an addition to our Customer Success team to be a trusted partner to some of the world’s most ambitious advertisers! As a Senior Customer Success Manager at Smartly, you’ll take ownership of our global customers from the first week, give consultative advice, scope and drive lon

Be the first Customer Success Manager in our brand new London office - help to stand up that process for European operations. Onboard new customers to Juicebox and ensure they succeed. Resolve on-going customer issues, acting as true partner for them.

A global technology company is looking for a Customer Success Manager to drive adoption and engagement with legal products. The successful candidate will onboard clients, develop tailored use cases, and ensure optimal customer satisfaction. A law degree or significant legal experience is required, a

As Vanta’s EMEA Customer Success Manager for the Strategic Segment, you will be responsible for a portfolio of Vanta’s largest and most complex customers, organizations with 10,000+ employees operating in highly regulated, global environments. What you’ll do as a Customer Success Manager, Stra

Customer Success or a similar client-facing role. You will help customers achieve their goals, and this is only possible by understanding the users’ needs and by having an outstanding knowledge of the Kpler offering. Deliver seamless onboarding experiences, ensuring clients are set up for success.

The Customer Success Manager oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. The CSM II will perform hands‑on account management activities as well as collaborate with other team members

A forward-thinking waste management software company seeks a Customer Success Professional to enhance the waste management operations of municipalities and haulers. The ideal candidate has experience in Customer Success, strong relationship-building skills, and a commitment to sustainability.

As the Customer Success Manager youll prioritise the needs and satisfaction of their customers. Job Title: Customer Success Manager. Proven experience as a Customer Success Manager.

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers. The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and

A healthcare technology company in the UK is seeking an experienced Customer Success professional to manage client relationships and drive growth. Join a mission-driven team focused on delivering exceptional customer experiences and expanding the company's reach.

A leading HR technology provider in Greater London seeks an experienced Customer Success Manager to enhance client relationships and drive success. Responsibilities include managing customer adoption and usage, executing tailored strategies, and engaging stakeholders at all levels.

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Principal Customer Success Manager (UK-Based Remote

You will drive adoption within a portfolio of Fortune 5000 accounts, moving beyond traditional BI to help customers deploy AI Agents and Embedded Analytics. Champion Agentic AI: Partner with customers to move from "dashboards" to "agents," helping them leverage ThoughtSpot Agents and LLM-based workf

A leading home care company in Greater London is seeking a Customer Success Manager to oversee a substantial partner network of around 2,000 listings. Responsibilities include managing relationships, improving customer service processes, and having tough conversations with partners regarding financi

We’re looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Customer Success at DG owns all post- sales customer engagement. Understand customer r

Enterprise Customer Success Manager page is loaded## Enterprise Customer Success Managerremote type: Hybridlocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR100032# DescriptionTrintech is an award-winning AI driven Fintech SaaS organisation and we are s

This role reports to our Customer Success Manager and is part of the wider Sales team. Beyond individual accounts, you’ll contribute to defining what success looks like for our SaaS Customers identifying key health indicators, common risks, and unmet needs. As our current Sales and Success teams a

As a Customer Success Manager, you will:. Proven experience in Customer Success or Technical Account Management role is essential. Contribute to the refinement of Customer Success practices as our function grows.

A leading edtech company in Greater London seeks a Customer Success Manager to drive account management and customer engagement results. The role is hybrid, requiring 2-3 days on-site in Shoreditch, and involves significant responsibilities in account expansion and customer experience.

As a Customer Success Manager within our customer success organization, you execute product adoption, expansion, and retention activities to support a healthy customer base. As a core contributor to the team, you are responsible for customer onboarding, adoption, and long-term success, working close

Customer Success Manager, EMEA. Some experience in a sales focused Customer Success role a plus. Collaborate with internal team closely, including peer Account Executives, Customer Success, Enablement and Onboarding, and Service Delivery teams, to deliver exceptional value during the acquisition pro

Technical Customer Success Manager. This role sits within our Customer Success organization and blends strategic account leadership with hands‑on technical problem solving. Proven success owning enterprise customer relationships and driving adoption, performance, and growth.

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. Customer Success will be a newly created fu

Customer Success Manager at Insurtech Insights. Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated, and extremely driven people? If so, you might be our next Customer Suc

As a Customer Success Manager at Send, you’ll play a pivotal role in helping our customers realise measurable value from our platform while driving long‑term growth and retention. The Customer Success Manager Role. Reporting to the Head of Customer Support & Success, you’ll act as a strategic

A prominent IT association in Greater London is seeking a Customer Success Manager to provide exceptional support and foster long-term relationships with B2B clients. The role involves developing strategies for customer retention, assisting in product onboarding, and analyzing customer feedback. Ide

The Customer Success Manager is passionate about developing customer relationships that promote retention and loyalty. We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. At Comply, our customers’ success is our suc

As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. Drive product adoption, customer satisfaction, and overall influence on customer

You'll help create and establish a robust customer success solution for XRS, with opportunities to grow and shape the future of customer success management at CBRE. A couple of years enterprise customer‑facing experience in Customer Success, Technical Account Management, Training, or Consulting ro

We’re looking for an experienced and commercially minded Enterprise Customer Success Manager (CSM) to join our growing Customer Experience team. Data‑driven approach to customer success, with experience leveraging usage data and success metrics to inform strategies. Familiarity with Customer Suc

A leading cybersecurity firm in the United Kingdom is seeking a Customer Success Manager to enhance customer relationships and drive satisfaction. Qualifications include over 5 years of relevant experience in account management or customer success, strong communication skills, and knowledge of cyber

As our Customer Success Manager for Europe, you will be the architect of a seamless customer journey, owning the process from contract signature to long-term value realization. You proactively audit customer workspaces to ensure all technical and operational parameters are correctly configured, unde

You will play a key role in managing customer relationships, supporting the field sales function, and delivering an excellent experience to warehouse / showroom visitors. Manage and develop a portfolio of customer accounts, maintaining regular and proactive contact. Promote new products, services, a

Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Build and execute structured Success Plans aligned to customer KPIs. Deliver training and enablement to ensure customers achieve measurable outcomes.

As a Customer Success Manager, you will take ownership of onboarding new clients and supporting platform relaunches. The Customer Success function operates across multiple UK locations and plays a key role in supporting global clients. A key focus of the role is delivering a high-quality customer ex

Reporting to the Head of Customer Success, the Customer Success Manager, Enterprise (CSM, Ent) manages a portfolio of customer accounts and drives customer value realization, engagement and retention across the RightShip product suite. Ensure a smooth transition from Sales to Customer Success by sup

A leading global analytics firm seeks a Customer Success Manager to join their team in Greater London. The role focuses on ensuring the success of European clients by managing account renewals and driving customer satisfaction. Ideal candidates have over 5 years of experience in customer success and

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. Senior

Our Strategic Customer Success Manager (Enterprise) will own relationships with some of our highest-value customers, multi-location franchise accounts, and strategic technical partnerships. Strategic Enterprise Customer Success Manager (TeamUp UK). We are a small, growing company and our team deeply

A software solutions provider is seeking a Strategic Customer Success Manager in London to enhance customer onboarding, retention, and growth. In this role, you'll manage customer outcomes and ensure they receive maximum value from the SaaS platform. The ideal candidate has customer-facing experienc

Take the core customer success playbook and adapt for the generator customer; this includes strategic customer mapping, design and run playbooks, and optimise adoption and advocacy. Your initial focus will be getting quickly up to speed with our current generator customers today, visiting our key st

A technology-driven company in Greater London is seeking a Customer Success Manager to drive revenue growth through upselling and cross-selling. Responsibilities include managing customer relationships, feedback, and contract negotiations.

Customer Adoption and Success Manager. Customer Adoption and Success Manager. Configure systems to automatically route "Low Maturity" customers to high‑touch interventions and "High Maturity" customers to automated innovation paths.

The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Collaborate with Customer Success, Customer Support, Sales

A leading internet security company in Greater London is seeking an experienced Customer Success Manager. Candidates should have a strong background in customer-facing roles, excellent communication skills, and a deep understanding of networking concepts. The role involves managing post-sale experie

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. With c

A leading global software company is seeking a Customer Success Manager to manage UK & EMEA accounts. Candidates should have 2-3 years of Customer Success or similar experience, excellent stakeholder management skills, and a data-driven mindset. You will directly influence customer satisfaction and