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Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

Company description:ClearCourseJob description:Junior Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, suppo

A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. Ideal candidates should hold a degree in a related field and possess 3-5 years of relevant experience in customer success.

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. Lead strategic initiatives to improve our Customer team processes, including projects such

A leading analytics firm in the UK is seeking a Senior Customer Success Manager to enhance customer relationships and drive value from their analytics platform. This role integrates strategic advisory and account management responsibilities, focusing on customer success, adoption, and retention in a

The Mid-Market Customer Success Manager is tasked with working with our growing customer base and working closely with cross-functional partners to deliver clear value, retain and renew customers while unlocking growth and expansion opportunities. You will have a big hand in everything we do from re

A leading Customer Success firm is looking for a part-time contractor in the UK or Ireland. Candidates should have 2–3 years in Customer Success or Technical Account Management, excellent communication skills, and familiarity with API documentation and marketing automation tools. The role involves

To take ownership of customer value delivery, driving adoption of SAM4 insights on asset health and energy optimisation. To proactively set up processes and governance structures with customers that help embed SAM4 into their daily operations. Follow all health and safety regulations set by our cust

Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast-paced work environment, allowing you to make an immediate impact on our team and company. Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible

A cybersecurity software company is seeking a strategic advisor to manage customer onboarding and drive application security adoption. The candidate will be responsible for facilitating integrations, reporting, and enhancing customer satisfaction in a fast-paced, innovative environment.

A leading customer feedback platform in Greater London is seeking a Customer Success Manager to oversee client retention and revenue growth. The ideal candidate will have over 4 years of customer success experience, strong communication skills, and a proven track record in account management.

Align with internal collaborators such as Account Managers, Sales Specialists, Solutions Consultants, and Product Marketing to guide the customer through a successful launch, adoption, and value realization. Proven track record of meeting or exceeding sales targets or customer success goals. Identif

We’re looking for an experienced, thoughtful Customer Success Manager with a demonstrated commercial record to join our growing team in London and help drive how the world’s top law firms adopt, scale, and succeed with Legora. Help build and refine our Customer Success playbook - we’re buildin

Successful candidates will have over 2 years of experience in B2B SaaS Customer Success and a proven track record in managing diverse portfolios. A fast-growing HR-tech scale-up in London is seeking a Customer Success professional to join their team. This role focuses on managing approximately 60 cu

Enterprise Customer Success Manager. Act as a trusted partner to customers, leading onboarding, coordinating delivery activities and ensuring successful adoption of the platform and its capabilities. Proven experience in Customer Success, Account Management, or similar client‑facing roles within t

This position offers a unique opportunity to influence customer success and ensure smooth operations. The ideal candidate thrives in complex environments and utilizes AI tools to enhance customer support and drive efficiency in processes. A leading revenue management company seeks an individual to o

Come join us at the heart of trust! We are part of an exploding industry where we have conquered the global market and now due to expansion we are looking for a Customer Success Manager to join our Account Management function in London on an initial 12 months fixed‑term contract. Customer Success

A cybersecurity company is seeking a Technical Account Manager to join their remote team in the UK. The role involves providing post-sales technical support, ensuring customer satisfaction, and advocating for technical needs. Successful candidates will have over 2 years of experience in Technical Ac

AIdata analytics SaaS offering, providing marketers with a deep understanding of their customers’ behaviour and ability to automate highly relevant marketing content. With a passion for driving customer satisfaction, you will have a high‑touch consultative approach and excellent knowledge of the

A leading technology company in Greater London is seeking a Customer Success Manager to partner with higher education institutions across the UK and Europe. The ideal candidate should have over 3 years of experience in Customer Success within a SaaS organization, focusing on customer retention and g

A global provider of credit intelligence is seeking a Customer Success Manager in London. Candidates should have 1-5 years experience in a customer-facing role, strong communication skills, and an interest in financial services.

A healthtech SaaS platform in London is looking for a Customer Success Manager. In this pivotal role, you'll manage the entire customer lifecycle, from onboarding to renewals and upsells. This is a unique opportunity to shape the customer experience and contribute to the growth of a mission-driven c

The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. Understanding of customer success metrics and the ability to leverage data to inform strategy, optimize customer engagement, and achieve business outcomes,

As a Customer Success Manager, you’ll own the full customer lifecycle — from onboarding to renewal — and ensure our customers achieve measurable adoption, retention, and ROI. Collaborate closely with Customer Success leadership to help build, refine, and scale the Customer Success organization

Customer Success Manager (Technical & Implementation) - UK. Customer Success Manager (CSM). Customer Success Manager (Technical & Implementation) - UK.

A dynamic tech scale-up is seeking a Customer Success Manager in London to manage strategic accounts in the UK and DACH regions. The ideal candidate will have a strong customer orientation, fluency in German, and at least 5 years of relevant experience. You will develop relationships with large clie

Our client is seeking a Customer Success Manager who is motivated by purpose and impact, and eager to help customers realise their climate ambitions. Get notified about new Customer Success Manager jobs in. Collaborating and working in tandem with the Sales and Product team to orchestrate the necess

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. The ideal candidate will have over 5 years of experience in customer success management and a strong understanding

You’ll be joining a team of Customer Success Managers, supporting Ravio’s customers across their full lifecycle. This role is focused on mid‑small accounts, with opportunities to develop into enterprise customer success manager roles, or to specialise in specific regions (language skill depend

Act as a trusted advisor to agency and brand partners by deeply understanding client goals and proactively guiding them toward success. Monitor campaign performance, customer satisfaction, and retention, identifying risks and resolving issues swiftly. Partner cross‑functionally with product, reven

Customer Success Manager within Fire Protection or similar. Proven experience in customer success, account management, or service delivery, ideally within the fire systems, building services, or facilities maintenance sector. Customer Experience & Service Excellence.

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast‑paced work environment, allowing you to make an immediate impact on our team and co

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes.

A cybersecurity innovator in Greater London is seeking a Customer Success Manager to manage the entire customer lifecycle, ensuring measurable adoption and retention. The ideal candidate will have over 7 years of experience in customer success or account management, showcasing exceptional communicat

A fast-growing startup in the UK is seeking a UK Customer Success Manager to enhance customer adoption and satisfaction within the education contract catering sector. This role involves managing a portfolio of clients and ensuring operational success through mobilisations and on-site support.

A leading software company is seeking a Customer Success Manager for Document Cloud in London. Candidates should have at least 5 years of experience in customer success and excellent communication skills. The role involves building customer relationships and ensuring product adoption.

This is a senior, hands-on Customer Success Manager role. Senior Customer Success Manager – B2B FinOps Platform. The company is scaling rapidly and looking for a hands-on, strategic Customer Success leader to own the end-to-end customer experience and build a high-performing team.

We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. You’re de

A leading SaaS company in London is seeking a Customer Success Manager to enhance client success and drive revenue growth. Candidates should have at least 2 years of experience in account management or customer success, strong communication skills, and a background in B2B software, logistics, or Saa

As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a book of high-value accounts. Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroe

Cultivate positive relationships with current customers to improve customer satisfaction, support the delivery of the account strategy to achieve required results. Demonstrated success in managing key customer relationships and driving continuous improvement in a large, complex organisation. Substan

Our customer base is growing faster than ever! We’re looking for experienced Enterprise Customer Success Managers to help us scale our UK business. As a Customer Success Manager at Postman, you will be the driving force behind post‑sale strategy and engagement across a portfolio of named Enterpr

United Kingdom - Meeting Insights Customer Success Manager. An ability to connect and build strong relationships with customers’ key stakeholders. AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced voice communications productivity solutions & services, for the digital workplace and

As a Customer Success Manager you will be expected to:. Customer Success Manager (CSM) for Western Europe. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, perso

As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure cus