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Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

A short take-home task based on a realistic government customer scenario, designed to understand how you think about adoption, value, and long-cycle customer success. Government Customer Success Manager. Government Customer Success Manager.

Proven ability to hire, mentor, and develop diverse customer success teams. Demonstrable experience leading customer success or account management teams in a SaaS environment. Experience of building and scaling customer success processes and structures.

Customer‑centric means our customers are at the heart of everything. Own the customer onboarding journey, ensuring clear success criteria, timelines, and risk mitigation checkpoints. Lead customer programs strategically, including adoption cadences, executive reporting, risk registers, and milesto

A leading AI solutions provider in Greater London is seeking a Customer Success Manager for the EMEA region. The ideal candidate has 5+ years in B2B customer success, particularly in SaaS. Responsibilities include overseeing post-sales activities, onboarding, and providing customer insights to the p

We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Act as the voice of th

The ideal candidate will have over 5 years of experience in customer success or account management, with a strong focus on building relationships and improving customer satisfaction. A recruitment company in the United Kingdom is seeking a Customer Success Manager to oversee software deployments in

Run structured discovery with partner managers, sales, customer success, and solution engineers; distil insights into enablement content. Create and maintain sales and customer success enablement assets : e. Plan and deliver enablement sessions for sellers, partners and customer success teams.

In this manager role you’ll be responsible for a high-performing team of Customer Success Managers. Ability to support the Customer Success Managers’ efforts through strategic advice on account strategies, and serving as executive sponsor with key relationships. Recruit, train, and lead a team o

Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. Monitor record

This role will result in steep career acceleration and recognition, with a clear path from Customer Success Manager to Customer Success Team Manager and potentially Head of Customer Success. We’re looking for a Senior Customer Success Manager to help retain and grow our existing customers as the b

A digital sampling company based in London is seeking a German-speaking Customer Success Manager to work in a hybrid model. The successful candidate will manage campaigns, liaise with brand partners, and support team members.

A leading communications infrastructure company is looking for a Customer Success Manager who will partner with Account Management. The ideal candidate will have experience in customer success management and strong interpersonal skills. This role involves driving operational performance, providing r

Miro is growing its Customer Success organization, and we are looking for empathetic, customer-centric individuals to join our team! A Strategic Customer Success Manager’s primary responsibility is to ensure our customers realize the value from the investment they have made in Miro. Miro’s Custo

A leading healthtech SaaS company in London is seeking a Customer Success Manager to own the full customer lifecycle, from onboarding to renewals and upsells. This is a remarkable opportunity to shape the customer success function and contribute to a mission-driven company aiming to eliminate muscul

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. As a Customer Success Manager at Griffin, you will. Demonstrated success in customer retention and driving account expansion.

A fintech company in Greater London is seeking a Customer Success Manager to drive client engagement and relationship-building.

A food service technology company is seeking a Customer Success Manager based in London. Ideal candidates have over 3 years of experience in customer-facing roles, strong communication skills, and a proactive approach. This role involves leading customer onboarding, managing relationships, and provi

Ideal candidates will have at least 2-3 years in B2B customer success, strong problem-solving skills, and a passion for helping customers succeed. A leading financial technology firm is seeking a Customer Success Manager to build strong relationships with clients and drive value from products. This

A leading financial technology company is seeking an Enterprise Customer Success Manager to manage enterprise customer relationships. Join this fast-paced environment where customer success is the priority.

A leading healthcare technology company is seeking a Customer Success Manager based in the UK. This critical role involves driving revenue growth and ensuring customer satisfaction across established and emerging markets.

Responsibilities:*** Manage a portfolio of customer accounts through proactive engagements* Build and maintain strong customer relationships, becoming a trusted partner and consultant* Understand the customer’s goals, initiatives, products, and the value that they realize from AVEVA’s software,

Helping build the customer success team. Ideally, you’ll have experience in customer success for a software product. When you’re not out and about, you’ll be digging into data and qualitative feedback to problem‑solve for your customers and acting as a customer advocate to inform product imp

As a Customer Success Manager, you will lead partner experience for an innovative wealth tech platform. Proven experience in customer success or account management within the wealth tech sector. You will serve as the primary point of contact for existing customers, leveraging AI-driven tools to opti

As a Customer Success Manager, you will oversee the onboarding and success of our Enterprise and Key Account customers. As a Customer Success Manager, you will:. Proficient in analysing customer health scores, creating success plans, and collaborating with cross-functional teams.

Seeing customers successfully adopt and use the system. Bonus on each customer success. Ensure the customer is fully operational before leaving site.

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. Lead strategic initiatives to improve our Customer team processes including projects such

As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. Prior experience in Customer Success, Implementation, or a client‑facing role in a high‑growth B2B SaaS environment. Interview with our Global Head of Customer Suc

A leading engineering solutions company in the United Kingdom is looking for a Customer Success Manager to foster strong relationships with customers. Ideal candidates will have 3–4 years of experience in Customer Success or Account Management within the SaaS industry. You will be responsible for

A technology solutions provider in the UK is seeking a Customer Success Manager for their Parcel Lockers division. The role involves guiding hosts through onboarding, managing relationships, and ensuring customer satisfaction with the product.

As a Customer Success Associate at Go1, you’re pivotal in driving lasting customer value through engagement, adoption, and advocacy. Supporting a rapidly growing customer base while balancing an ‘at‑scale’ mentality with a customer‑centric approach is crucial for success in this role. We��

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Previous experience in a customer success, account management, or client-facing support role. Deliver ongoing training and support to existing customers to ensure succe

We are looking for a battle-tested Customer Success Manager to own the post-sales journey for our growing enterprise customer base. You understand the commercial levers that drive customer success and work closely with Account Managers to identify expansion opportunities and support renewal conversa

Our Privacy Statement & Cookie PolicyCustomer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ196098Customer Success Manager (CSM)**OverviewThomson Reuter

The Manager of Customer Success oversees a multifaceted team of Customer Success Managers (CSMs), responsible for ensuring strong customer delivery outcomes resulting from successfully managed projects and initiatives within Assent’s Customer Experience department. Manage the day-to-day operations

We are looking for a relationship-driven Customer Success Manager who can ensure that our customers in the UK get maximum value out of All Gravy. About the Role as Customer Success Manager (UK). Work closely with Product, Support, Sales, and Operations to solve customer challenges and improve the cu

Customer Success Manager (French Speaking). Customer Success Manager (French Speaking). Devise customised success plans based on customers' goals and challenges, holding customers accountable for driving action.

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. Prior experience in Customer Success, Implementation, or a client‑facing role in a high‑growth B2B SaaS environment. Interview with our Global Head of Customer Suc

Generate customer advocacy: identify reference customers, develop case studies, collect testimonial quotes, and feed customer feedback into product and roadmap discussions. Customer Success, Account Management, or Customer Operations experience, preferably in B2B SaaS or enterprise software. Act as

You’ll help shape how Customer Success works at Hippo - defining processes, success metrics and ways of working as we grow. Ideally ~2–4+ years in Customer Success, Account Management, Implementation or a similar customer-facing role with complex products. Your role is to ensure customers are su

A leading software company in the UK is seeking a Customer Success Manager to enhance customer experiences and drive adoption of its software solutions. The ideal candidate will have strong communication skills and experience in customer success management, along with an understanding of AVEVA produ

As Customer Success Manager you work closely with schools and colleges to increase engagement, improve implementation, and build confidence in using the Electude platform in classrooms and workshops. Electude is looking for an experienced Customer Success Manager with a strong focus on user adoption

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. Commerce Customer Success Manager. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maxi

Customer Success Manager (EMEA) - Field Systems. Are you passionate about leveraging cutting‑edge technology to drive customer success and forge strategic partnerships? Do you thrive in a role that balances deep technical understanding with commercial acumen? Join our Field Systems Sales team with