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Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Join as a critical Customer Success Manager responsible for owning customer relationships through implementation/onboarding, adoption, training, BAU and retention. SaaS customer success or client management role within a start-up or scale-up environment. Working with major clients moving from pilot

A rapidly growing SaaS company seeks a Customer Success Manager to build relationships post-implementation, drive product adoption, and ensure customer satisfaction. You'll identify growth opportunities within accounts and proactively manage customer risks.

A leading technology recruitment firm is seeking a Customer Success Manager based in London to manage critical client relationships in a fast-paced AI scale-up environment.

Customer Success, CS Ops or Scaled Success within the SaaS industry. Track record of launching automated customer success motions. Customer engagement: Manage post‑sale activities & own retention for Colossyan’s mid‑market & SMB customers.

As an Customer Success Manager, you will leverage your Retail Media expertise to drive success for a portfolio of well-known global brands. Exciting opportunity for an experiences Customer Success Manager to join a fast-growing AI AdTech Retail Media platform, as the continue to scale their client f

As a UK Customer Success Manager, you’ll be a key driver of customer adoption, operational success, and long‑term partnerships. Kanpla is on a mission to digitalise contract catering, and we’re looking for a Customer Success Manager to help grow and support our UK customer base – with a stro

Run structured discovery with partner managers, sales, customer success, and solution engineers; distil insights into enablement content. Create and maintain sales and customer success enablement assets : e. Plan and deliver enablement sessions for sellers, partners and customer success teams.

Executive Membership Sales Manager. Highly resourceful, inquisitive, and analytical, with a demonstrated ability to dig into customer needs and apply a consultative, value-driven sales approach.

Customer Success Manager, technical account manager, or related customer-facing role in a Cybersecurity SaaS solutions company. As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our products and support them every step of the way. Monitor record

The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. Share customer insights and success stories

The Mid-Market Customer Success Manager is tasked with working with our growing customer base and working closely with cross-functional partners to deliver clear value, retain and renew customers while unlocking growth and expansion opportunities. You will have a big hand in everything we do from re

Have a steady book of customers with whom you’ve learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined C

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. Lead strategic initiatives to improve our Customer team processes including projects such

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. As a Customer Success Manager at Griffin, you will. B2B customer success, account management or a related role, ideally in financial services, banking or fintech.

The Manager of Customer Success oversees a multifaceted team of Customer Success Managers (CSMs), responsible for ensuring strong customer delivery outcomes resulting from successfully managed projects and initiatives within Assent’s Customer Experience department. Manage the day-to-day operations

The Customer Success Manager is responsible for the day to day management of assigned customer accounts. Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer. You will have a strong understanding of customers’ business and technical objec

Customer Success Manager - REMOTE. Join to apply for the Customer Success Manager - REMOTE role at Jobgether. We are currently looking for a Customer Success Manager.

A leading healthcare technology company is seeking a Customer Success Manager based in the UK. This critical role involves driving revenue growth and ensuring customer satisfaction across established and emerging markets.

A forward-thinking tech company in the United Kingdom is looking for a Customer Success Manager to guide clients through onboarding and ensure product adoption. Ideal candidates should have 3-6 years of experience in Customer Success at a B2B SaaS company. With rapid growth and meaningful backing, y

Responsibilities:*** Manage a portfolio of customer accounts through proactive engagements* Build and maintain strong customer relationships, becoming a trusted partner and consultant* Understand the customer’s goals, initiatives, products, and the value that they realize from AVEVA’s software,

As a Customer Success Manager, you will oversee the onboarding and success of our Enterprise and Key Account customers. As a Customer Success Manager, you will:. Create and track success plans, providing clear value through personalised QBRs aligned with customer goals.

As a Customer Success Manager, you will lead partner experience for an innovative wealth tech platform. Proven experience in customer success or account management within the wealth tech sector. You will serve as the primary point of contact for existing customers, leveraging AI-driven tools to opti

A leading engineering solutions company in the United Kingdom is looking for a Customer Success Manager to foster strong relationships with customers. Ideal candidates will have 3–4 years of experience in Customer Success or Account Management within the SaaS industry. You will be responsible for

As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. Interview with our US Customer Success Lead. Prior experience in Customer Success, Implementation, or a client‑facing role in a high‑growth B2B SaaS environment.

We are looking for a battle-tested Customer Success Manager to own the post-sales journey for our growing enterprise customer base. You understand the commercial levers that drive customer success and work closely with Account Managers to identify expansion opportunities and support renewal conversa

As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. Prior experience in Customer Success, Implementation, or a client‑facing role in a high‑growth B2B SaaS environment. Interview with our Global Head of Customer Suc

We are looking for a relationship-driven Customer Success Manager who can ensure that our customers in the UK get maximum value out of All Gravy. About the Role as Customer Success Manager (UK). Work closely with Product, Support, Sales, and Operations to solve customer challenges and improve the cu

A technology solutions provider in the UK is seeking a Customer Success Manager for their Parcel Lockers division. The role involves guiding hosts through onboarding, managing relationships, and ensuring customer satisfaction with the product.

You’ll help shape how Customer Success works at Hippo - defining processes, success metrics and ways of working as we grow. Ideally ~2–4+ years in Customer Success, Account Management, Implementation or a similar customer-facing role with complex products. Leading onboarding, delivering tailored

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Previous experience in a customer success, account management, or client-facing support role. Deliver ongoing training and support to existing customers to ensure succe

Devise customised success plans based on customers' goals and challenges, holding customers accountable for driving action. Customer Success Manager (French Speaking). Customer Success Manager (French Speaking).

A leading software company in the UK is seeking a Customer Success Manager to enhance customer experiences and drive adoption of its software solutions. The ideal candidate will have strong communication skills and experience in customer success management, along with an understanding of AVEVA produ

A digital sampling company based in London is seeking a German-speaking Customer Success Manager to work in a hybrid model. The successful candidate will manage campaigns, liaise with brand partners, and support team members.

The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. Interlock wi

Please note that we are open to candidates at both the Customer Success Specialist, Manager, & Senior Manager levels. The Customer Success Manager will be responsible for increasing user adoption, driving retention rates, promoting processes, and developing relationships within the buyside space, wh

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Commerce

Customer Success Manager (EMEA) - Field Systems. Are you passionate about leveraging cutting‑edge technology to drive customer success and forge strategic partnerships? Do you thrive in a role that balances deep technical understanding with commercial acumen? Join our Field Systems Sales team with

A leading cyber security firm in London is seeking a Customer Success Manager to ensure customer satisfaction and service delivery. You will be responsible for managing renewals, developing customer relationships, and leading service delivery initiatives. The ideal candidate should possess excellent

Generate customer advocacy: identify reference customers, develop case studies, collect testimonial quotes, and feed customer feedback into product and roadmap discussions. Customer Success, Account Management, or Customer Operations experience, preferably in B2B SaaS or enterprise software. Act as

A global travel services company in Greater London is seeking a Customer Success Manager to enhance client relationships and drive growth. Join a team committed to delivering exceptional travel experiences and together achieving greater success.

Government Customer Success Manager. Government Customer Success Manager. Government Customer Success Manager.

The Customer Success Manager is responsible for fostering strong relationships with customers, ensuring successful onboarding and adoption of our solutions, and driving customer satisfaction and retention. Job Title: Customer Success Manager. Salesforce) and customer success platforms.

Government Customer Success Manager. A short take-home task based on a realistic government customer scenario, designed to understand how you think about adoption, value, and long-cycle customer success. Government Customer Success Manager.